Administrative Assitant (Arabic+English- Receptionist)
- Provide Information about DAC Services.
- Handle and Monitor Parent Inquiries.
- Booking Consultations: Schedule free consultations and comprehensive assessments in the ERP system and provide advice to clients regarding the next steps.
- Assisting with Registration Forms: Assist parents while they complete registration forms to ensure accuracy and completeness.
- Upload Reports: Upload PDF comprehensive reports to the ERP system for easy access and reference.
- Prepare Community Support Letters: Draft and prepare community support letters as requested by clients.
- Generate Contracts: Create and generate School Parent Contracts and CDP-Clinic contracts for clients.
- Handle Incoming Calls: Manage all incoming calls, ensuring inquiries are addressed promptly and effectively.
- Manage DAC Mobile Phone: Handle inquiries via phone calls and/or WhatsApp using the DAC mobile phone to ensure timely communication with parents and clients.
Qualifications
- Any related course.
- 1 year of experience in customer service or administrative roles, preferably in a healthcare or educational setting.
- Strong communication and interpersonal skills.
- Proficiency in using ERP systems and Microsoft Office Suite.
- Ability to handle multiple tasks and prioritize effectively.
- Compassionate and patient-focused attitude.
Skills
- Excellent organizational skills.
- Strong problem-solving abilities.
- Ability to work collaboratively within a team.
- Familiarity with autism spectrum disorders and related services is an asset.
Application Process
Interested candidates should submit their resumes and a cover letter to
[Click to show email] or visit our website: https://www.dubaiautismcenter.ae/careers/#1582195848153-b0dddfbf-8a51