A Call Center Agent handles inbound and outbound calls to assist customers with inquiries, resolve issues, and provide information about products or services.
Responsibilities:
Answer customer calls and provide prompt assistance.
Resolve complaints, troubleshoot issues, and provide solutions.
Record customer interactions and escalate unresolved issues when necessary.
Meet call center targets and maintain high customer satisfaction.
Skills Required:
Excellent communication and problem-solving skills.
Ability to work under pressure and manage high call volumes.
Proficiency in customer service software and multitasking.
BENEFITS:
Accommodation and Transportation Costs, Visa with full Insurance.
To Apply: Send CV through Whatsapp or Email.