Customer Service Representative

UAE - Dubai

Customer Service Representative Urgently Required
Location: Dubai
Email: [Click to show email]
WhatsApp No: 0554634513

We are urgently seeking a dedicated Customer Service Representative to join our team in Dubai. If you have excellent communication skills and a passion for helping customers, we would love to meet you!

Key Responsibilities:
Handle customer inquiries via phone, email, and chat professionally
Resolve customer complaints and provide accurate information about products or services
Maintain detailed records of customer interactions and transactions
Process orders, forms, and requests efficiently
Work collaboratively with other departments to ensure customer satisfaction
Follow up on customer feedback to ensure resolution and satisfaction
Adhere to company policies and procedures for customer service

Requirements:
High school diploma or equivalent; additional qualifications in customer service are a plus
Previous experience in a customer service role is preferred
Excellent communication and problem-solving skills
Proficiency in basic computer applications (e.g., MS Office)
Ability to work in a fast-paced environment and handle multiple tasks
Patient, empathetic, and able to remain calm under pressure

Benefits:
Competitive salary and benefits package
Supportive and team-oriented work environment
Opportunities for career advancement
Ongoing training and development
If you’re ready to make a difference and provide excellent customer service, apply now!

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