Assists patients, families, and significant others with their psychological, social, environmental, financial, and emotional problems by conducting the needed psychosocial assesments that are related to presenting problems/concerns by providing the necessary interventions needed to enhance patient quality of living.
Abu Dhabi Healthcare Company (SEHA) is the largest and most comprehensive healthcare network in the UAE that was established in 2007 with the objective of operating all public hospitals and clinics across the Emirate of Abu Dhabi.
SEHA is committed to delivering world-class healthcare services using the most advanced diagnostics and systems across its network of public healthcare centers and hospitals in addition to partnering with global leaders in healthcare, including world renowned organizations such as the Mayo Clinic.
Responsibilities:
Key Responsibilities of the role Key Responsibilities of the role Corresponding Key Activities performed by the role Managerial Being involved in the daily management of workload allocation within the specialist area, taking into account the changing/competing demands and making decisions about prioritization of caseloads
Potential Supervision of junior staff and ensuring their abidance to going rules and policies as applied and implemented in the Section/Department/Facility
Technical Taking Care Management responsibility for vulnerable clients. This includes the production of comprehensive assessment of client needs, formulization of a social care plan, and the identification of relevant resources to meet the individual’s needs. Where appropriate following assessment, co-ordinate the delivery of social care plans and liaising with the appropriate government or charity agencies
Carrying out initial comprehensive person centered psychosocial assessments, plan and implement individual strategies of care to meet identified needs in conjunction with the service user, care giver and members of the multi-disciplinary team as appropriate and update the patient file history as required by JCI.
Acting as an advocate for the patient in ensuring that their expressed wishes are central when planning care to meet the patient long term care needs
Consider any legal issues for patients admitted and liase with the admitting authortiy such as police, judicial, prosecution, and provide the necessary reports in order to discharge patient safely.
Participate in safe and effective decision making to facilitate a safe, timely discharge from bedded units and community teams.
Liaising effectively with other agencies including government and charity involved in the care of the individual thereby maintaining and enhancing close professional working relationships
Working closely with patients/family in directing them to the appropriate resources and support when needed
Follow up with psychiatric visits from other hospitals to assess the patient case. Recording unusual conditions/limitations, documenting examination time, room number
Respecting the rights of the individual service user and their families, embracing values, spiritual beliefs and customs
Follow up with approved ER exempted cases of needy patients, and make sure their treatment coverage is processed & directed to the concerned department.
Promoting and informing an awareness of social care/social work context and anti discriminatory practice to other professionals and facilitate multi-disciplinary working
Networking and liaise with other professionals and external organizations to provide services to individuals, families and carers and to challenge and question when necessary in the best interests of the user
Negotiating a diverse and challenging complexity of needs to a range of providers/agencies and to coordinate the organization of care packages and facilitate access to a wide range of resources and information
Promoting, enabling and empowering individuals, families and carers through representation of rights; advocacy; nurturing strengths and capacities to make informed choices about highly complex life decisions
Maintaining and promulgate the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with professional codes of practice
Managing frequent exposure to highly distressing and emotional circumstances, and maintain substantial mental effort through frequent and intense levels of concentration and attention
Maintaining and enforcing confidential information about patients, staff and others in accordance with professional codes of conduct and relevant legislation
Acting as an advocate for the patient in ensuring that their expressed wishes are central when planning care to meet the clients long term care needs.
Respecting the rights of the individual service user and their families, embracing, spiritual beliefs and customs
Provide crisis interventions as needed.
Participate in complex discharge planning with the multi-disciplinary team to ensure smooth transition of care for patient and family.
Participate in the multidisciplinary team meetings to discuss and advocate for the patient and family needs (physical, social and emotional).
Engage in providing clinically appropriate psychoeducation and direct therapeutic interventions as warranted to address patient and families’ psychosocial needs and concerns.
Quality & Safety Ensuring compliance with all safety and quality control programs and procedures as applicable
Ensuring compliance with applicable precautions for environmental safety, infection control, using a series of interventions that minimize or prevent cross infection
Maintaining and assisting in enforcing the strictest confidence in relation to patient information whether formally or informally recorded
Complying and ensuring that those directly supervised comply with occupational health and safety at work policies and procedures
Assisting in the planning and developing policies that guide the service implementation process
Practicing within the expressed limits of established policies and procedures
Ensuring that SOP (standard operation procedures) and Quality Assurance tests are maintained within all sections
Education Delivering and participating in training and continued education sessions as requred by hospital policy and Department of Health (DOH) licensure.
Participating in department programs/committees, various hospital committees, and staff meetings
Assisting and participating in the orientation and training of new employees
Ensuring appropriate internal and external sharing of information based on governing policies and procedures
Maintaining professional development and knowledge by attending lectures, seminars or on-line education units
Completing and maintaining all regulatory requirements including: licensure and certification and other mandatory training within established time frames
Participating in adequate clinical supervision as required for their professional and technical development
SEHA Compliance guidelines Corresponding Activities performed by the role Complying with Policies, Procedures and Practices of the SEHA facilities and other regulatory requirements Complying consistently with facility policies, procedures and practices and ensuring alignment with SEHA facilities policies
Completing and maintaining regulatory requirements including: licensure and certification and other mandatory training within established time frames
Maintaining Confidentiality Maintaining confidentiality with regards to any information exchanged or received in the current capacity of role in accordance with facility policy Promoting Customer Service standards
Assuming the role of a brand ambassador for the facility and promoting a customer focused philosophy in dealing with any stakeholders
Maintaining positive and effective working relationships within the department/division and also with other departments/sections within the facility
Performing any other duties as may be assigned relevant to the basic responsibilities of the role
Adhering to the Occupational Health and Safety, Materials Management and Maintenance standards Adhering to requirements of the Occupational Health and safety guidelines and infection control guidelines
Understanding and adhering to emergency preparedness plans/policies
Ensuring Personal Effectiveness Recognizing the necessity of continuously developing skills and acquiring additional knowledge appropriate to the position
Dressing appropriately to meet the expectations of the specific work area and in alignment with the Occupational Health and Safety policies
Building key partnerships within the organization for pursuing client-centered, comprehensive, integrated systems of care
Complying with any regulations related to mentoring, training and development of UAE nationals staff
Qualifications:
Required:
- Bachelors Degree in Social Work
- Masters Degree in Social Work
Desired:
N.A.