--
Careers International

Job Details



  • Developing and maintaining a quality assurance program for a restaurant or food service operation. 

  •  Evaluating the quality of food served by the restaurant or food service operation. 

  •  Evaluating the cleanliness of equipment, utensils, and work areas of a restaurant or food service operation. 

  •  Deals with quality improvement by completing product, company, system, and organizational audits.

  •  Helping with the recruiting process.

  •  Establish and enact the Inspection Plan.

  •  Determining and ensuring that customer requirements are met

  •  Keep a performance record of quality reports, statistical reviews, and other activities.

  •  Keeping an eye on the goal of increasing the company’s profitability 

  •  Assisting with the development of policies and procedures to ensure that the food served is safe, of the correct quality, and meets all regulatory requirements. 

  •  Coordinates training and therapy to provide employees with quality standards and assistance when they’re not meeting goals. 

  •  Conducts hazard analyses and monitors quality measures to set the standard for quality assurance.

  • Interpret, build upon, and comply with company quality assurance standards

  • Carefully maintain complaint and non-conformance processing through records and tracking systems, including root cause and corrective actions

  • Document quality assurance activities with internal reporting and audits

  • Develop new standards for production and design, with improvements as needed, and create testing

  • protocols for implementation across all service lines

  • Identify training needs and take action to ensure company-wide compliance

  • Pursue continuing education on new solutions, technology, skills, daily and Monthly responsibilities

  • Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables

  • Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs.

  • Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements

  • Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints

  • Monitor risk-management procedures, and maintain and analyse problem logs to identify and report recurring issues to management and product development

  • Provide training and support to quality assurance team on systems, policies, procedures, and core processes.



Requirements

  • HACCP Certified 

  • Minimum 2years work experience in F&B Industry 

  • Good communication skills. 

  • Thorough knowledge of local quality & safety regulations, codes, and standards.

  • Strong communication and interpersonal skills, with the ability to communicate safety requirements to diverse audiences effectively.

  • Excellent problem-solving skills and attention to detail.

  • Ability to work independently and collaboratively in a fast-paced environment.



Similar Jobs