Careers International -
الإمارات , دبي
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Careers International

تفاصيل الوظيفة


Technical Expertise & Support

  • Deliver in-depth product demonstrations, training sessions, and presentations on network cabling test tools, datacentre testing equipment, network infrastructure diagnostics.



  • Provide both pre-sales and post-sales technical support: answer customer queries, assist with specification matching, help interpret test results, recommend actions and solutions.



  • Assist in equipment setup, commissioning and calibration (where applicable) of network/datatcentre test and measurement tools.



  • Monitor and evaluate technology-trends in network test equipment, datacentre infrastructure and cable/network testing methodologies, and provide feedback to internal teams.



Customer Engagement & Sales Support

  • Collaborate with the sales team to identify customer requirements, tailor solutions, and contribute to the development of proposals and quotations.



  • Conduct on-site visits, customer workshops, seminars and webinars to educate clients on best-practice network test methodologies, datacentre infrastructure integrity, and emerging technologies.



  • Represent the company and its product portfolio at trade shows, technical exhibitions and industry events as a subject matter expert.



  • Build and maintain relationships with distributors, channel partners and key customers; provide training and support for distributors to enhance their technical competency.



Reporting & Coordination

  • Maintain accurate records of customer engagements, demonstrations, training sessions, and feedback.



  • Provide regular status updates to management on technical sales pipeline, customer feedback, market developments and competitive intelligence.



  • Work in coordination with product management, marketing and service teams to ensure seamless handover from sales to customer success / installation teams.





Requirements

  • Bachelor’s degree in IT, Computer Science, Electrical / Electronic Engineering or a closely related field.



  • Minimum 2 years’ experience in network cable testing, datacentre infrastructure, network test tools, or related fields.



  • Strong understanding of network cabling systems, datacentre environment, network test equipment. Familiarity with tools such as Fluke Networks or equivalent is a plus.



  • Excellent communication and presentation skills — able to explain complex technical concepts clearly to non-technical audience.



  • Willingness to travel regionally and internationally (customer visits, trade shows, etc).



  • Self-motivated, results-oriented, with ability to work independently and collaborate cross-functionally.



  • Proficiency in Microsoft Office, report writing, and customer documentation.





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الإمارات, دبي