We're Hiring: Service Coordinator / Service Scheduling Assistant Location: United Arab Emirates (Remote) Employment Type: Part-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization supporting businesses through efficient service coordination, scheduling, workflow management, and operational support. Our teams coordinate service requests, appointments, field activities, technicians, vendors, and customers to ensure services are delivered efficiently and on schedule. We value organized professionals who combine strong communication, attention to detail, and practical problem-solving skills. The Role We are seeking a proactive service coordination professional to manage service requests, schedules, appointments, work orders, and operational follow-ups. You will coordinate service activities, maintain accurate records, communicate with customers and service teams, and help ensure scheduled work is completed efficiently and within agreed timelines. This part-time, fully remote opportunity offers flexible working hours and exposure to service operations, scheduling systems, work order management, vendor coordination, and business support processes. Key Responsibilities Coordinate incoming service requests, appointments, work orders, and scheduling requirements. Schedule service activities based on availability, location, priority, required resources, and agreed timelines. Coordinate with technicians, contractors, vendors, customers, and internal teams regarding service requirements. Confirm appointments, provide scheduling information, send reminders, and follow up on outstanding requests. Monitor service schedules, work order status, completion timelines, delays, cancellations, and rescheduling requirements. Maintain accurate service records, customer information, work orders, appointment details, and operational trackers. Assist with changes to service schedules, urgent requests, missed appointments, and unexpected operational issues. Prepare service reports, scheduling summaries, work order updates, and performance information where required. Coordinate required documentation, service instructions, job details, and follow-up information between relevant stakeholders. Identify scheduling conflicts, resource gaps, recurring delays, and other operational issues and coordinate appropriate solutions. Identify opportunities to improve scheduling accuracy, response times, service workflows, and overall operational efficiency. Requirements Bachelor's degree or equivalent qualification in Business Administration, Operations, Logistics, Facilities Management, or a related field is preferred. Minimum of 3+ years of professional experience in service coordination, scheduling, operations support, field service administration, facilities, or a related function is preferred. Strong understanding of appointment scheduling, work order coordination, service dispatch, and operational administration. Familiarity with scheduling software, CRM systems, field service management platforms, ERP systems, spreadsheets, and digital collaboration tools. Excellent organizational and time-management skills with strong attention to detail. Strong written and verbal communication skills with the ability to coordinate multiple stakeholders. Good problem-solving skills with the ability to manage scheduling conflicts and last-minute changes. Ability to prioritize urgent service requests while maintaining accurate records and schedules. Strong follow-up skills and a proactive approach to resolving outstanding service issues. Professional, reliable, responsive, adaptable, and comfortable working independently in a remote environment. What We Offer Flexible part-time hours with a fully remote working arrangement. Competitive compensation aligned with experience and service coordination responsibilities. Exposure to international service operations, scheduling systems, work order management, and vendor coordination. Opportunities to strengthen service coordination, scheduling, dispatch, administration, and operational management skills. Professional development through hands-on involvement in service workflow optimization and process improvement initiatives. A collaborative environment focused on scheduling accuracy, service reliability, responsiveness, and continuous improvement.