Job description

Emirates Islamic | Dubai, UAE

At Emirates Islamic, we are committed to delivering exceptional banking services through operational excellence, innovation, and a customer-centric approach. We are seeking a highly organized and detail-oriented Processor – Central Operations to join our Operations team and support the efficient processing of banking transactions while ensuring compliance with internal policies and regulatory requirements.

Key Responsibilities

• Validate and process operational transactions in accordance with established service standards.
• Provide operational support and assistance to branches and internal business units.
• Ensure adherence to internal policies, procedures, and regulatory requirements.
• Manage account identification and closure activities in line with applicable guidelines.
• Handle cheque return activities and ensure timely completion of related processes.
• Liaise with internal stakeholders on operational matters and documentation requirements.
• Resolve day-to-day operational queries and provide timely solutions.
• Perform reconciliations and maintain accurate operational records.
• Support operational projects, process improvement initiatives, and User Acceptance Testing (UAT).
• Coordinate with stakeholders to ensure smooth execution of operational activities.

Qualifications & Experience

• Higher Secondary Education or equivalent qualification.
• Minimum 4 years of experience in banking operations or transaction processing.
• Sound knowledge of banking operations and operational controls.
• Familiarity with banking systems and Microsoft Office applications.
• Strong attention to detail and accuracy.
• Excellent communication, problem-solving, and stakeholder management skills.
• Ability to work effectively in a fast-paced environment while maintaining high levels of compliance and quality.

What We Are Looking For

• Strong operational and analytical mindset.
• Ability to manage multiple priorities and meet deadlines.
• Commitment to delivering high-quality service.
• Team player with a collaborative approach.
• Adaptability and willingness to learn new processes and systems.

What We Offer

• Opportunity to build a rewarding career with one of the UAE's leading Islamic banks.
• Exposure to a dynamic and collaborative work environment.
• Continuous learning and professional development opportunities.
• Competitive compensation and benefits package.
• Career growth opportunities within the Emirates NBD Group.
• A culture that values diversity, innovation, and employee wellbeing.