Emirates Islamic Bank jobs
39 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Job Purpose</strong></span></span></p><br><p><span><span>This role is responsible for enhancing the customer journey, improving service quality, and driving customer engagement to support business growth and sales objectives.</span></span></p><br><p><span><span>The successful candidate will play a key role in ensuring a seamless customer experience from onboarding through product usage, while promoting digital adoption, customer satisfaction, and long-term loyalty.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><span><span>Partner closely with sales teams to align customer experience initiatives with business and sales objectives. </span></span></li><li><span><span>Monitor customer journeys and address service-related issues to ensure a seamless and positive experience. </span></span></li><li><span><span>Develop and implement customer communication initiatives that drive engagement, product utilization, and cross-selling opportunities. </span></span></li><li><span><span>Identify areas for improvement within customer-facing policies and processes to enhance onboarding and ongoing customer interactions. </span></span></li><li><span><span>Analyze customer feedback, service quality metrics, and experience trends to recommend actionable improvements. </span></span></li><li><span><span>Provide management with insights and recommendations to improve sales conversion, customer retention, and overall service excellence. </span></span></li><li><span><span>Support digital adoption initiatives and promote awareness of digital banking solutions to enhance customer convenience and engagement. </span></span></li><li><span><span>Contribute to the development of strategies that strengthen customer trust, satisfaction, and loyalty.</span></span></li></ul><p><span><span><strong>Skills and Qualifications</strong></span></span></p><br><ul><li><span><span>Bachelor Degree</span></span></li><li><span><span>1+ years in customer service/experience management, preferably within banking</span></span></li><li><span><span>Strong analytical skills, excellent communication skills, knowledge of banking products and channels, and familiarity with banking regulations</span></span></li><li><span><span>Proficiency in CRM and customer feedback tools, Microsoft Office</span></span></li></ul><p><span><span><strong>What We Offer</strong></span></span></p><br><ul><li><span><span>Competitive salary and benefits package.</span></span></li><li><span><span>Strong emphasis on work-life balance and employee wellbeing.</span></span></li><li><span><span>World-class learning, development, and career growth opportunities.</span></span></li><li><span><span>Generous annual leave, private healthcare, and preferential banking facilities.</span></span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><u>Job Responsibility:</u></strong></span></span></p><br><ul><li><span><span>Effectively identify and respond to Business Banking client needs.</span></span></li><li><span><span>Ensure completion of client transaction in timely and quality manner.</span></span></li><li><span><span>Increase client satisfaction by providing high-quality service.</span></span></li><li><span><span>Support the quality initiative by reducing transaction defeats and cycle time.</span></span></li><li><span><span>Provide product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage.</span></span></li><li><span><span>Contacting client and getting missing documents.</span></span></li><li><span><span>Execute relevant financial transaction for clients in line with service.</span></span></li><li><span><span>Create and exploit opportunities to promote and sell a portfolio of products and services that meets the needs of existing and prospective customers to achieve the assigned sales objectives/standards.</span></span></li><li><span><span>Maximize the referral opportunities from client interactions.</span></span></li><li><span><span>Identify and act on sales and relationship –deepening opportunities to facilitate retention and continued relationship.</span></span></li><li><span><span>Understand access channels (ATM, Internet banking, Phone banking, etc.) to proactively educate clients on access options.</span></span></li><li><span><span>Apply and comply with relevant processes, procedures and controls to meet the unit’s needs while providing efficient service to customers.</span></span></li></ul><p><span><span><strong><u>Job Skills & Qualifications:</u></strong></span></span></p><br><ul><li><span><span>High School / Bachelor Graduate </span></span></li><li><span><span>At least 2 years of relevant experience in similar job</span></span></li></ul><p><span><span><strong><u>What we offer you:</u></strong></span></span></p><br><ul><li><span><span>Competitive salary package </span></span></li><li><span><span>Strong emphasis on work-life balance and wellbeing across the bank </span></span></li><li><span><span>World-class Learning & Development platform and career development </span></span></li><li><span><span>Generous annual leave entitlement and Private Healthcare </span></span></li><li><span><span>Preferential banking facilities for employees </span></span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Organisation Unit Purpose:</strong></span></span></p><br><p><span><span>Private Banking focuses on the development and management of high-Net-Worth individual accounts by offering both assets and liabilities solutions. The unit leverages on the skills, knowledge, and expertise of its staff to grow the portfolio and increase its contribution to the overall development and profitability of the bank. Front Office staff are the main point of contact for all clients and the key in generating the income for the Private Bank. Presently, it consists of 1 market/team in Head Office under Private Banking.</span></span></p><br><p><span><span><strong>Job Purpose:</strong></span></span></p><br><p><span><span>The position holder’s main responsibility is to support Relationship Managers and their clients. The position holder handles all client requests pertaining to Basic Banking products and services (e.g., transactions, cheque books, fixed deposits, statements, etc.) and manages the client’s accounts and their documentation requirements. </span></span></p><br><p><span><span><strong>Key Responsibilities: </strong></span></span></p><br><ul><li><p><span><span>Manage client’s accounts and execute Basic Banking transaction requests (transfers, cheques clearing, cash transactions, opening, closing and renewal of Fixed Deposits, etc.)</span></span></p><br></li><li><p><span><span>Coordinate with Operations, Credit, Compliance, and other relevant departments to support the RM’s to execute client instructions.</span></span></p><br></li><li><p><span><span>Exercise appropriate checks and controls as per Bank’s policies under the RM’s supervision.</span></span></p><br></li><li><p><span><span>Communicate directly with the client on minor operational matters.</span></span></p><br></li><li><p><span><span>Ensure Client Confidentiality and related processes.</span></span></p><br></li><li><p><span><span>Prepare basic documentation (e.g., IOSIR, compliance, account opening forms, etc.) and keep client records.</span></span></p><br></li><li><p><span><span>Ensure complete and accurate information is provided in all client documentation, before submission to operations and other departments, under the RM’s supervision.</span></span></p><br></li><li><p><span><span>Assist other (senior) team members as and when required.</span></span></p><br></li></ul><p><span><span><strong>Requirements & Skills</strong>:</span></span></p><br><ul><li><p><span><span>Undergraduate degree in a relevant field or equivalent</span></span></p><br></li><li><p><span><span>Minimum 1-2 years banking experience preferably in a customer care, Service environment. </span></span></p><br></li><li><p><span><span>Advanced knowledge of Basic Banking products & services as well as associated operational processes </span></span></p><br></li><li><p><span><span>Good understanding of Compliance, Due Diligence and Anti-Money Laundering Acts as well as standard banking procedures</span></span></p><br></li><li><p><span><span>Diligent with an attention to detail / Customer Service attitude and professional behavior</span></span></p><br></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Delivering a seamless and welcoming customer experience at the branch entrance, the Service Ambassador ensures every client is directed efficiently and receives prompt attention in line with established service protocols. By adhering to clear work instructions and service standards, the role supports the branch's operational flow and upholds the bank's reputation for excellence in retail banking. Escalating exceptions and customer concerns to the appropriate team members enables issues to be resolved swiftly, contributing to overall branch performance. The Service Ambassador's focus on immediate task execution and direct communication with team members ensures that the branch operates smoothly and customers' first impressions are consistently positive.<br>Requires at least 1 year of experience in retail banking or customer service roles, with familiarity in branch operations and basic banking platforms such as core banking systems and CRM tools.<br><strong>Key Responsibilities:</strong><ul><li>Consistent first-point customer engagement for optimal branch experience</li><li>Upholding regulatory and conduct risk standards in customer-facing activities</li><li>Enabling efficient branch operations through proactive queue and appointment management</li><li>Promoting digital adoption and branch self-service capabilities</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Teller</strong></span></p><br><p><span><strong>JOB PURPOSE</strong></span></p><br><p><span>To provide efficient, accurate, and high-quality teller services to customers while ensuring compliance with the Bank's policies, operational procedures, Shariah principles, and regulatory requirements. The role is responsible for processing cash and non-cash transactions, maintaining cash balancing standards, and delivering excellent customer service in line with Emirates Islamic service standards.</span></p><br><p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br><p><span>Customer Service</span></p><br><p><span>Deliver exceptional customer service and maintain high service quality standards.</span></p><br><p><span>Process customer transactions efficiently while minimizing customer waiting time.</span></p><br><p><span>Assist customers with account-related inquiries and basic banking services.</span></p><br><p><span>Promote self-service and digital banking channels to enhance customer experience.</span></p><br><p><span>Handle customer requests and escalate service issues where required.</span></p><br><p><span>Cash & Transaction Processing</span></p><br><p><span>Process cash deposits, withdrawals, transfers, remittances, cheque deposits, manager's cheques, and other teller transactions accurately.</span></p><br><p><span>Verify customer identity and transaction documentation in accordance with bank policies.</span></p><br><p><span>Ensure all transactions are conducted within delegated authority limits and operational procedures.</span></p><br><p><span>Balance cash drawer and reconcile transactions accurately at the end of each day.</span></p><br><p><span>Maintain cash holdings within prescribed limits and safeguard cash and security items.</span></p><br><p><span>Compliance & Risk Management</span></p><br><p><span>Adhere to all regulatory requirements including AML, KYC, sanctions screening, and fraud prevention controls.</span></p><br><p><span>Identify and escalate suspicious transactions and unusual customer activities.</span></p><br><p><span>Ensure compliance with Emirates Islamic operational policies, audit requirements, and Shariah governance standards.</span></p><br><p><span>Maintain confidentiality of customer information and banking records at all times.</span></p><br><p><span>Sales Referral & Branch Support</span></p><br><p><span>Identify customer needs and refer potential opportunities for banking products and services.</span></p><br><p><span>Support branch sales initiatives through quality referrals.</span></p><br><p><span>Assist branch operations and contribute to achieving branch service and business objectives.</span></p><br><p><span><strong>QUALIFICATIONS & EXPERIENCE</strong></span></p><br><p><span>Education</span></p><br><p><span>Bachelor's Degree or Diploma in Business Administration, Finance, Banking, or a related field.</span></p><br><p><span>Experience</span></p><br><p><span>0-2 years of experience in banking, customer service, retail operations, or cash handling.</span></p><br><p><span>Fresh UAE National graduates are encouraged to apply.</span></p><br><p><span>Prior teller or branch banking experience will be an added advantage.</span></p><br><p><span><strong>KNOWLEDGE & SKILLS</strong></span></p><br><p><span>Strong customer service orientation.</span></p><br><p><span>Good communication skills in Arabic and English.</span></p><br><p><span>Basic understanding of banking operations and branch procedures.</span></p><br><p><span>Good numerical and cash-handling skills.</span></p><br><p><span>Strong attention to detail and accuracy.</span></p><br><p><span>Ability to work effectively in a fast-paced environment.</span></p><br><p><span>Proficiency in Microsoft Office applications.</span></p><br><p><span>Knowledge of Islamic banking principles is an advantage.</span></p><br><p><span>COMPETENCIES</span></p><br><p><span>Customer Focus</span></p><br><p><span>Communication & Interpersonal Skills</span></p><br><p><span>Teamwork & Collaboration</span></p><br><p><span>Accountability</span></p><br><p><span>Attention to Detail</span></p><br><p><span>Integrity & Professionalism</span></p><br><p><span>Problem Solving</span></p><br><p><span>Adaptability & Resilience</span></p><br><p><span><strong>WHY JOIN EMIRATES ISLAMIC?</strong></span></p><br><p><span>At Emirates Islamic, we offer rewarding career opportunities, continuous development, and the chance to be part of a high-performing team dedicated to delivering excellence in Islamic banking. We are committed to fostering an inclusive workplace that supports professional growth and empowers employees to reach their full potential.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Personal Banking Service Advisor</strong></span></p><br><p><span><strong>Job Purpose</strong></span></p><br><p><span>To deliver exceptional customer service by handling branch-based banking transactions, resolving customer queries, promoting banking products and services, and ensuring compliance with bank policies and regulatory requirements. The role serves as the first point of contact for customers, enhancing their overall banking experience while contributing to business growth.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span>Provide high-quality customer service and address inquiries efficiently.</span></p><br><p><span>Process customer transactions including account opening, account maintenance, fund transfers, cheque services, and service requests.</span></p><br><p><span>Assist customers with digital banking enrollment and self-service channels.</span></p><br><p><span>Identify customer needs and promote relevant banking products such as accounts, cards, deposits, loans, and insurance solutions.</span></p><br><p><span>Handle customer complaints and service issues, ensuring timely resolution.</span></p><br><p><span>Ensure accuracy and compliance in all transactions and documentation.</span></p><br><p><span>Maintain knowledge of banking products, policies, and regulatory guidelines.</span></p><br><p><span>Support branch sales and service targets through effective customer engagement.</span></p><br><p><span>Adhere to Anti-Money Laundering (AML), KYC, and internal control requirements.</span></p><br><p><span><strong>Qualifications</strong></span></p><br><p><span>Bachelor's degree in Business Administration, Finance, Banking, or a related field.</span></p><br><p><span>1-3 years of experience in banking, customer service, sales, or branch operations.</span></p><br><p><span>Fresh graduates with strong customer service orientation may also be considered.</span></p><br><p><span>Skills & Competencies</span></p><br><p><span>Strong customer service and relationship management skills.</span></p><br><p><span>Excellent communication and interpersonal abilities.</span></p><br><p><span>Sales and cross-selling aptitude.</span></p><br><p><span>Knowledge of banking products and services.</span></p><br><p><span>Attention to detail and accuracy.</span></p><br><p><span>Problem-solving and conflict resolution skills.</span></p><br><p><span>Ability to work in a fast-paced environment.</span></p><br><p><span>Proficiency in Microsoft Office and banking systems.</span></p><br><p><span><strong>What We Offer</strong></span></p><br><p><span>Competitive salary and benefits.</span></p><br><p><span>Career development and growth opportunities.</span></p><br><p><span>Comprehensive training programs.</span></p><br><p><span>Collaborative and customer-focused work environment.</span></p><br><p><span>Exposure to a wide range of retail banking products and services.</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Customer Relationship Officer – Home Finance</span></p><br><p><span><strong>Job Purpose</strong></span></p><br><p><span>To acquire, manage, and retain customers for Home Finance products by providing professional sales and advisory services. The role is responsible for generating new business, achieving sales targets, building strong customer relationships, and delivering exceptional service throughout the Home Finance journey while ensuring compliance with regulatory and Shariah requirements.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span>Promote and sell Home Finance products to prospective and existing customers.</span></p><br><p><span>Generate leads through branch referrals, direct sales activities, real estate developers, brokers, and personal networks.</span></p><br><p><span>Assess customer financing needs and recommend suitable Home Finance solutions.</span></p><br><p><span>Guide customers through the application process and ensure accurate documentation submission.</span></p><br><p><span>Coordinate with Operations, Credit, Legal, Valuation, and other stakeholders to facilitate smooth processing and timely approvals.</span></p><br><p><span>Maintain regular follow-up with customers to provide updates on application status.</span></p><br><p><span>Build and nurture relationships with real estate agents, property developers, and external business partners.</span></p><br><p><span>Ensure compliance with bank policies, KYC, AML, and regulatory requirements.</span></p><br><p><span>Achieve monthly sales, revenue, and quality targets set by the business.</span></p><br><p><span>Cross-sell relevant banking products such as accounts, cards, Takaful, investments, and liability products where appropriate.</span></p><br><p><span>Keep abreast of market trends, competitor products, and property market developments.</span></p><br><p><span><strong>Qualifications</strong></span></p><br><p><span>Bachelor's degree in business, Finance, Banking, Marketing, or related discipline.</span></p><br><p><span>Minimum 1-3 years of experience in Home Finance, Mortgage Sales, Retail Banking Sales, or Financial Services.</span></p><br><p><span>Experience in the UAE banking sector is preferred.</span></p><br><p><span><strong>Skills & Competencies</strong></span></p><br><p><span>Strong sales and relationship management skills.</span></p><br><p><span>Knowledge of Home Finance/Mortgage products and processes.</span></p><br><p><span>Excellent communication and negotiation abilities.</span></p><br><p><span>Customer-focused approach with strong interpersonal skills.</span></p><br><p><span>Ability to build and maintain business networks.</span></p><br><p><span>Strong problem-solving and follow-up skills.</span></p><br><p><span>Understanding of UAE real estate market trends.</span></p><br><p><span>Proficiency in Microsoft Office applications.</span></p><br><p><span><strong>What We Offer</strong></span></p><br><p><span>Competitive salary and performance-based incentives.</span></p><br><p><span>Comprehensive employee benefits package.</span></p><br><p><span>Learning and development opportunities.</span></p><br><p><span>Career growth within one of the UAE's leading Islamic banks.</span></p><br><p><span>Dynamic and collaborative work environment.</span></p><br><p><span>Exposure to a diverse portfolio of customers and banking solutions.</span></p><br><br> </div>
Customer Relationship Officer (UAE Nationals Only )- RAK - FUJ - AJMAN
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>To comply with country regulations, we are looking for UAE talent to fill this role.</span></p><br><p><span><strong><u>Job Responsibility:</u></strong> </span></p><br><p><span>The primary purpose of this job is :</span></p><br><ul><li><span>Provide end to end customer service to Priority Banking customers as per bank TAT’s</span></li><li><span>Assist the Relationship Managers to whom he/she is tagged by taking ownership of all servicing (queries, requests, complaints, application processing, etc.) related requirements of the customers under the RM’s portfolio. Along with supporting processing customer applications/ system requests etc.</span></li><li><span>Ensure customers visiting the Priority Centers are serviced on priority with their requests/complaints </span></li><li><span>Address customer complaints & provide First Contact Resolution where ever possible</span></li><li><span>Ensure end to end follow up till the customer complaint is resolved and escalate when necessary</span></li><li><span>Follow-up with customer post complaint resolution ensuring customer experience</span></li><li><span>Adherence to applicable policies & procedures to safeguard bank’s interests</span></li><li><span>Report discrepancies to management</span></li><li><span>Ensure cross sell to each Priority Banking customer and ensure no Priority Banking customers have less than 5 products with the bank</span></li></ul><p><span><strong><u>Job Skills & Qualifications:</u></strong></span></p><br><ul><li><span>High School or Bachelor degree</span></li><li><span>Relevant experience in related/similar job </span></li></ul><p><span><strong><u>What we offer you:</u></strong></span></p><br><ul><li><span>Competitive salary package </span></li><li><span>Strong emphasis on work-life balance and wellbeing across the bank </span></li><li><span>World-class Learning & Development platform and career development </span></li><li><span>Generous annual leave entitlement and Private Healthcare </span></li><li><span>Preferential banking facilities for employees </span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Job Purpose</strong></span></span></p><br><p><span><span>The role supports Business Banking’s compliance and governance activities by ensuring alignment with applicable banking regulations, internal policies, and industry best practices. The position will also coordinate compliance reviews, regulatory initiatives, and updates to relevant policies and procedures<strong>.</strong></span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><span><span>Respond effectively to Business Banking client needs, resolve queries and complaints, and ensure transactions are completed accurately and on time. </span></span></li><li><span><span>Support the oversight and implementation of the compliance framework within Business Banking. </span></span></li><li><span><span>Coordinate compliance reviews, risk assessments, audits, regulatory initiatives, and remediation projects. </span></span></li><li><span><span>Assist in developing, reviewing, and updating policies and procedures in line with regulatory requirements. </span></span></li><li><span><span>Provide ongoing governance and compliance support to frontline teams, including monitoring and analyzing customer profiles. </span></span></li><li><span><span>Ensure adherence to legal, corporate, regulatory, and internal control requirements. </span></span></li><li><span><span>Respond effectively to Business Banking client needs, resolve queries and complaints, and ensure transactions are completed accurately and on time. </span></span></li><li><span><span>Maintain strict confidentiality and control of documents and secured items to prevent loss or misuse.</span></span></li></ul><p><span><span><strong>Skills and Qualifications</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in a relevant field. </span></span></li><li><span><span>Relevant experience in a similar role, preferably within the UAE banking sector. </span></span></li><li><span><span>Good knowledge of banking products, operations, compliance, and governance requirements. </span></span></li></ul><p><span><span><strong>What We Offer</strong></span></span></p><br><ul><li><span><span>Competitive salary and benefits package.</span></span></li><li><span><span>Strong emphasis on work-life balance and employee wellbeing.</span></span></li><li><span><span>World-class learning, development, and career growth opportunities.</span></span></li><li><span><span>Generous annual leave, private healthcare, and preferential banking facilities.</span></span></li></ul><br><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Job Overview</strong></span></p><br><p><span><span>The Assistant Manager, Wealth Management Compliance supports the Head of Wealth Compliance in managing day-to-day compliance activities, regulatory reviews, product and fund approvals, monitoring, and management reporting. The role ensures adherence to applicable SCA and UAE Central Bank requirements, evaluates regulatory developments, maintains accurate compliance records, and works with relevant stakeholders to address compliance issues, complete regulatory submissions, and support the effective operation of the Wealth Management Compliance function</span>.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><span>• Monitor SCA and Central Bank circulars, assess their applicability and requirements, and communicate relevant updates to stakeholders.</span></span></p><br><p><span><span>• Review Wealth Management products, services, documents, processes, proposals, and counterparty agreements for compliance approval.</span></span></p><br><p><span><span>• Support compliance monitoring reviews of Wealth Management investment activities and follow identified issues through to remediation or regularization.</span></span></p><br><p><span><span>• Coordinate, verify, reconcile, and maintain information required for regulatory submissions, departmental reports, and management information.</span></span></p><br><p><span><span>• Assist with regulatory surveys, licensing requirements, audits, ad hoc projects, staff training, and knowledge sharing within the unit.</span></span></p><br><p><span><strong>Skills and Experience</strong></span></p><br><p><span><span>• Bachelor's Graduate or diploma holder from a reputable institution.</span></span></p><br><p><span><span>• 2–3 years of broad banking or multinational organization experience.</span></span></p><br><p><span><span>• Strong written and spoken English, with the ability to communicate effectively across all management levels.</span></span></p><br><p><span><span>• Strong analytical, problem-solving, negotiation, influencing, and compliance-documentation review skills.</span></span></p><br><p><span><span>• Proactive, organized, detail-oriented, and capable of working independently while managing priorities and meeting strict deadlines.</span></span></p><br><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Job Purpose</strong></span></span></p><br><p><span><span>Support the Relationship Manager in managing the business banking portfolio, preparing credit proposals, coordinating facility documentation and transactions, and maintaining strong portfolio quality and compliance.</span></span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><ul><li><span><span>Prepare credit proposals, financial spreads and supporting credit analysis for the Relationship Manager’s review.</span></span></li><li><span><span>Liaise with customers to obtain financial information, documentation and transaction requirements.</span></span></li><li><span><span>Support the structuring, documentation and utilization of credit facilities.</span></span></li><li><span><span>Monitor account conduct, facility utilization, excesses, past dues, risk triggers, covenants and other credit conditions.</span></span></li><li><span><span>Manage daily customer transactions, payments and settlements while supporting account profitability.</span></span></li><li><span><span>Coordinate with internal departments to complete facility documentation, limit setup, drawdowns and trade-related transactions.</span></span></li><li><span><span>Maintain accurate, complete and audit-ready credit files.</span></span></li><li><span><span>Ensure compliance with applicable internal policies, procedures and regulatory requirements.</span></span></li></ul><p><span><span><strong>Skills and Qualifications</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in a relevant field.</span></span></li><li><span><span>Minimum two years of SME or Corporate Credit Analysis experience.</span></span></li><li><span><span>Knowledge of banking products, credit processes and operations.</span></span></li><li><span><span>Strong analytical, communication and customer relationship skills.</span></span></li></ul><p><span><span><strong>What We Offer</strong></span></span></p><br><ul><li><span><span>Competitive salary and benefits package.</span></span></li><li><span><span>Strong emphasis on work-life balance and employee wellbeing.</span></span></li><li><span><span>World-class learning, development, and career growth opportunities.</span></span></li><li><span><span>Generous annual leave, private healthcare, and preferential banking facilities.</span></span></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Personal Banking Advisor</strong></span></p><br><p><span>At Emirates Islamic, we are committed to providing our customers with exceptional banking experiences through innovative Shariah-compliant financial solutions and superior service. We are looking for a dynamic and customer-focused <strong>Personal Banking Advisor</strong> to join our Retail Banking team and drive growth through relationship management, customer acquisition, and sales excellence.</span></p><br><p><span><strong>Role Purpose</strong></span></p><br><p><span>To acquire, manage, and deepen customer relationships by understanding customer needs and providing appropriate banking solutions. The role holder will be responsible for achieving sales targets, delivering exceptional customer service, and contributing to the overall growth of the Retail Banking portfolio.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><span>Acquire new-to-bank customers and promote the bank's products and services.</span></li><li><span>Build and maintain strong customer relationships through proactive engagement and regular follow-ups.</span></li><li><span>Identify customer needs and recommend suitable banking solutions, including accounts, deposits, cards, financing, and wealth products.</span></li><li><span>Achieve individual sales and revenue targets in line with business objectives.</span></li><li><span>Generate leads through referrals, prospecting activities, and cross-selling opportunities.</span></li><li><span>Ensure a high standard of customer service and customer satisfaction throughout the customer lifecycle.</span></li><li><span>Conduct regular reviews of customer portfolios to identify opportunities for relationship deepening.</span></li><li><span>Maintain accurate records of customer interactions and sales activities within the bank's systems.</span></li><li><span>Ensure full compliance with regulatory requirements, internal policies, and operational procedures.</span></li><li><span>Collaborate with branch and product teams to maximize customer acquisition and revenue opportunities.</span></li><li><span>Stay informed on market developments, competitor activities, and product updates.</span></li></ul><p><span><strong>Qualifications & Experience</strong></span></p><br><ul><li><span>Bachelor's Degree in Business Administration, Finance, Banking, or a related discipline.</span></li><li><span>Minimum 2-5 years of experience in Retail Banking, Sales, Relationship Management, or Financial Services.</span></li><li><span>Proven track record in achieving sales targets and driving business growth.</span></li><li><span>Sound understanding of retail banking products and services.</span></li><li><span>Knowledge of UAE banking regulations and compliance requirements.</span></li><li><span>Proficiency in Microsoft Office applications and banking systems.</span></li></ul><p><span><strong>Skills & Competencies</strong></span></p><br><ul><li><span>Strong sales and relationship management skills.</span></li><li><span>Excellent communication and interpersonal abilities.</span></li><li><span>Customer-centric mindset with a passion for service excellence.</span></li><li><span>Strong negotiation and influencing skills.</span></li><li><span>Problem-solving and analytical thinking.</span></li><li><span>Ability to work in a fast-paced, target-driven environment.</span></li><li><span>Team player with strong collaboration skills.</span></li><li><span>High level of integrity, professionalism, and accountability.</span></li></ul><p><span><strong>What We Are Looking For</strong></span></p><br><ul><li><span>Passion for sales and customer engagement.</span></li><li><span>Strong networking and business development capabilities.</span></li><li><span>Ability to identify customer needs and provide tailored financial solutions.</span></li><li><span>Self-motivated individual with a results-oriented mindset.</span></li><li><span>Commitment to delivering outstanding customer experiences.</span></li></ul><p><span><strong>What We Offer</strong></span></p><br><ul><li><span>Competitive salary and performance-based incentives.</span></li><li><span>Comprehensive learning and development opportunities.</span></li><li><span>Access to world-class Learning & Development platforms.</span></li><li><span>Strong focus on employee wellbeing and work-life balance.</span></li><li><span>Generous annual leave entitlement and private healthcare.</span></li><li><span>Preferential banking facilities for employees.</span></li><li><span>Career growth opportunities within Emirates Islamic and Emirates NBD Group.</span></li><li><span>A collaborative and inclusive work environment that values innovation and excellence.</span></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Processor – Central Operations</strong></span></p><br><p><span><strong>Role Purpose</strong></span></p><br><p><span>To validate and process operational transactions, provide support to internal business units and branches, and ensure compliance with regulatory requirements, internal controls, and operating procedures.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><span>Validate and process operational transactions in line with approved policies and service standards.</span></li><li><span>Provide operational support and assistance to branches and internal business units.</span></li><li><span>Ensure compliance with internal procedures, controls, and regulatory requirements.</span></li><li><span>Manage account identification and closure activities in accordance with applicable guidelines.</span></li><li><span>Handle cheque return activities and related operational processes within agreed timelines.</span></li><li><span>Liaise with internal stakeholders and support teams regarding operational documentation and processing requirements.</span></li><li><span>Resolve day-to-day operational issues and respond to business queries in a timely manner.</span></li><li><span>Perform reconciliations and maintain accurate operational records.</span></li><li><span>Support operational projects, process enhancement initiatives, and User Acceptance Testing (UAT).</span></li><li><span>Assist in monitoring operational controls and ensuring efficient service delivery across the function.</span></li></ul><p><span><strong>Qualifications & Experience</strong></span></p><br><ul><li><span>Higher Secondary Education or equivalent qualification.</span></li><li><span>Minimum 4 years of experience in Banking Operations or Transaction Processing.</span></li><li><span>Good understanding of banking operations, controls, and compliance requirements.</span></li><li><span>Familiarity with banking systems and Microsoft Office applications.</span></li><li><span>Strong analytical, problem-solving, and organizational skills.</span></li><li><span>High attention to detail and commitment to accuracy.</span></li><li><span>Excellent communication and stakeholder management skills.</span></li></ul><p><span><strong>What We Are Looking For</strong></span></p><br><ul><li><span>Strong customer and service orientation.</span></li><li><span>Ability to work effectively in a fast-paced environment.</span></li><li><span>Proven ability to manage multiple priorities while maintaining accuracy.</span></li><li><span>Collaborative team player with a proactive approach.</span></li><li><span>Commitment to continuous improvement and operational excellence.</span></li></ul><p><span><strong>What We Offer</strong></span></p><br><ul><li><span>Competitive salary and benefits package.</span></li><li><span>Opportunities for learning, development, and career progression.</span></li><li><span>Access to world-class Learning & Development platforms.</span></li><li><span>Strong focus on employee wellbeing and work-life balance.</span></li><li><span>Private healthcare and generous annual leave entitlement.</span></li><li><span>Preferential banking facilities for employees.</span></li><li><span>An inclusive and collaborative culture within one of the UAE's leading Islamic banks.</span></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Emirates Islamic | Dubai, UAE</strong></span></p><br><p><span>At Emirates Islamic, we are committed to delivering exceptional banking services through operational excellence, innovation, and a customer-centric approach. We are seeking a highly organized and detail-oriented <strong>Processor – Central Operations</strong> to join our Operations team and support the efficient processing of banking transactions while ensuring compliance with internal policies and regulatory requirements.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><span>Validate and process operational transactions in accordance with established service standards.</span></li><li><span>Provide operational support and assistance to branches and internal business units.</span></li><li><span>Ensure adherence to internal policies, procedures, and regulatory requirements.</span></li><li><span>Manage account identification and closure activities in line with applicable guidelines.</span></li><li><span>Handle cheque return activities and ensure timely completion of related processes.</span></li><li><span>Liaise with internal stakeholders on operational matters and documentation requirements.</span></li><li><span>Resolve day-to-day operational queries and provide timely solutions.</span></li><li><span>Perform reconciliations and maintain accurate operational records.</span></li><li><span>Support operational projects, process improvement initiatives, and User Acceptance Testing (UAT).</span></li><li><span>Coordinate with stakeholders to ensure smooth execution of operational activities.</span></li></ul><p><span><strong>Qualifications & Experience</strong></span></p><br><ul><li><span>Higher Secondary Education or equivalent qualification.</span></li><li><span>Minimum 4 years of experience in banking operations or transaction processing.</span></li><li><span>Sound knowledge of banking operations and operational controls.</span></li><li><span>Familiarity with banking systems and Microsoft Office applications.</span></li><li><span>Strong attention to detail and accuracy.</span></li><li><span>Excellent communication, problem-solving, and stakeholder management skills.</span></li><li><span>Ability to work effectively in a fast-paced environment while maintaining high levels of compliance and quality.</span></li></ul><p><span><strong>What We Are Looking For</strong></span></p><br><ul><li><span>Strong operational and analytical mindset.</span></li><li><span>Ability to manage multiple priorities and meet deadlines.</span></li><li><span>Commitment to delivering high-quality service.</span></li><li><span>Team player with a collaborative approach.</span></li><li><span>Adaptability and willingness to learn new processes and systems.</span></li></ul><p><span><strong>What We Offer</strong></span></p><br><ul><li><span>Opportunity to build a rewarding career with one of the UAE's leading Islamic banks.</span></li><li><span>Exposure to a dynamic and collaborative work environment.</span></li><li><span>Continuous learning and professional development opportunities.</span></li><li><span>Competitive compensation and benefits package.</span></li><li><span>Career growth opportunities within the Emirates NBD Group.</span></li><li><span>A culture that values diversity, innovation, and employee wellbeing.</span></li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>As a <strong>Virtual Relationship Manager</strong>, you will be responsible for managing and developing a portfolio of Business Banking customers by understanding their financial needs and connecting them with the right banking solutions. You will focus on relationship growth, customer retention, cross-selling of products and services, and maintaining high standards of regulatory compliance and customer experience.</span></span></p><br><p><span><span><strong>Job Responsibilities</strong></span></span></p><br><ul><li><span><span>Manage and enhance the assigned commercial portfolio, contributing to the team’s business and revenue objectives.</span></span></li><li><span><span>Build strong client relationships, understand customers’ financial needs, and recommend suitable banking solutions.</span></span></li><li><span><span>Support customer transactions, documentation collection, account maintenance, and migration of eligible mass-segment customers.</span></span></li><li><span><span>Conduct regular portfolio reviews, update KYC records, and ensure customer documents remain valid and current.</span></span></li><li><span><span>Identify potential portfolio risks and ensure compliance with applicable policies, UAE Central Bank requirements, and anti-money laundering regulations.</span></span></li><li><span><span>Proactively cross-sell asset, liability, trade services, treasury, cash management, investment, and other relevant banking solutions. </span></span></li></ul><p><span><span><strong>Job Skills & Qualifications</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in a relevant field.</span></span></li><li><span><span>Relevant experience in relationship management, business banking, or a similar role.</span></span></li><li><span><span>Good understanding of basic banking products and services, with strong relationship management skills.</span></span></li></ul><p><span><span><strong>What We Offer</strong></span></span></p><br><ul><li><span><span>Competitive salary and benefits package.</span></span></li><li><span><span>Strong emphasis on work-life balance and employee wellbeing.</span></span></li><li><span><span>World-class learning, development, and career growth opportunities.</span></span></li><li><span><span>Generous annual leave, private healthcare, and preferential banking facilities.</span></span></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Organization Unit Purpose</strong></span></p><br><p><span>The Credit function within Emirates Islamic is responsible for the independent assessment, monitoring, and control of credit risk across the bank’s portfolio. The unit ensures that all credit exposures are aligned with the bank’s risk appetite, internal policies, and regulatory requirements set by the UAE Central Bank. It supports sustainable business growth by enabling informed credit decision-making, maintaining asset quality, and minimizing potential losses. Through robust credit evaluation, ongoing portfolio monitoring, and policy development, the unit enhances risk governance, ensures timely processing of credit proposals, and contributes to maintaining a strong and healthy credit portfolio.</span></p><br><p><span><strong>Job Responsibilities</strong></span></p><br><ul><li><p><span>Manage and monitor the assigned credit portfolio, ensuring asset quality and compliance with risk parameters.</span></p><br></li><li><p><span>Review and approve credit proposals within delegated authority and recommend higher-value cases to senior committees.</span></p><br></li><li><p><span>Conduct detailed credit analysis, including financial statement reviews and risk assessments.</span></p><br></li><li><p><span>Ensure all credit facilities comply with internal policies and UAE Central Bank regulations</span></p><br></li><li><p><span>Monitor portfolio performance, identify early warning signals, and recommend corrective actions.</span></p><br></li><li><p><span>Engage with internal stakeholders, including Relationship Managers and Risk teams, to support business objectives.</span></p><br></li><li><p><span>Support audits, regulatory reviews, and contribute to policy and process improvements.</span></p><br></li></ul><p><span><strong>Required Qualifications & Experience</strong></span></p><br><ul><li><p><span>Bachelor’s degree in finance, Banking, Accounting, or a related field (Master’s preferred).</span></p><br></li><li><p><span>Minimum of 6 years’ experience in banking, with a strong focus on Corporate Credit.</span></p><br></li><li><p><span>Strong knowledge of credit risk analysis, financial statement analysis, and lending frameworks.</span></p><br></li><li><p><span>Familiarity with UAE Central Bank regulations and banking compliance standards.</span></p><br></li><li><p><span>Professional certifications such as CFA, CA, or CPA is an advantage.</span></p><br></li><li><p><span>Strong analytical, decision-making, and stakeholder management skills</span></p><br></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Internal Audit Manager (UAE National Only)</strong></span></p><br><p><span>In line with the UAE Government’s strategy in empowering and developing nationals, Emirates Islamic is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our EI family.</span></p><br><p><span>The incumbent will support the Head of Internal Audit / Portfolio Head / Portfolio Lead in providing internal audit services for EI and will be a subject matter expertise for Financial Crime Compliance, Retail Banking and Banking Operations. He/she will undertake business process audits, project assignments and ad hoc review work under supervision.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><ul><li><p><span>Develop and deliver an audit service focused on control environment improvements that protect and enhance the group's financial position.</span></p><br></li><li><p><span>Ensure audit findings are timely addressed</span></p><br></li><li><p><span>Conduct audits which are perceived to add value to the business</span></p><br></li><li><p><span>Ensure Internal Audit is contemporary and innovative to drive efficiency / quality of service</span></p><br></li><li><p><span>Maintain professional working relationship with business stakeholders</span></p><br></li><li><p><span>Audit job completion, documentation and reporting in line with Audit Manual / standards</span></p><br></li><li><p><span>Ensure observations are supported by facts, drafted per departmental standards and agreed with management.</span></p><br></li><li><p><span>Drive / Participate in department strategic initiatives / innovation programs</span></p><br></li><li><p><span>Drive / Participate in staff engagement activities</span></p><br></li></ul><p><span><strong>Required Qualifications & Experience</strong></span></p><br><ul><li><p><span>Recognized Professional Accounting Qualification</span></p><br></li><li><p><span>Banking or financial services audit experience is preferred </span></p><br></li><li><p><span>Strong knowledge of banking products, processes and activities</span></p><br></li><li><p><span>Good understanding of International Financial Reporting Standard and Basel regulatory requirements</span></p><br></li><li><p><span>Strong analytical and problem-solving skills</span></p><br></li></ul><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
United Arab Emirates </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Emirates Islamic</strong><br>Emirates Islamic is one of the UAE's leading Islamic banks, offering a comprehensive range of Shariah-compliant banking products and services while delivering exceptional customer experiences.</p><br><p><strong>Job Purpose</strong><br>To provide efficient teller services, process customer transactions accurately, ensure compliance with bank policies, and deliver excellent customer service.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Process cash deposits, withdrawals, transfers, cheque transactions, and loan payments accurately</li><li>Deliver exceptional customer service and resolve customer queries professionally. </li><li>Promote and refer suitable banking products and services to customers. </li><li>Reconcile cash and maintain accurate transaction records. </li><li>Ensure compliance with bank policies, operational controls, AML, and KYC requirements. </li></ul><p><strong>Qualifications & Experience</strong></p><br><ul><li>High School/Secondary School education.</li><li>1 to 2 years of banking, customer service, or cash-handling experience.</li><li>Strong communication and customer service skills.</li><li>UAE Nationals preferred. </li></ul><p><strong>What We Offer</strong></p><br><ul><li>Competitive salary and benefits.</li><li>Learning and development opportunities.</li><li>Career growth within Emirates Islamic and ENBD Group.</li><li>Employee banking benefits and healthcare coverage</li></ul><br><br><p>EIB</p><br><p><br>Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.</p><br><p>As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.</p><br><p>Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.</p><br><p>We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Emirates Islamic is looking for a motivated, customer-focused Teller to deliver efficient branch banking services. This role is responsible for processing customer transactions accurately, supporting daily banking operations, ensuring compliance with internal policies and regulatory requirements, and providing a professional customer experience.<br>Key Responsibilities<br>• Process cash deposits, withdrawals, transfers, cheque transactions, and loan payments accurately and efficiently.<br>• Deliver professional customer service by responding to queries and resolving routine issues in a timely manner.<br>• Promote and refer suitable banking products and services based on customer needs.<br>• Reconcile cash balances and maintain complete and accurate transaction records.<br>• Ensure adherence to bank policies, operational controls, AML, and KYC requirements.<br>Qualifications & Experience<br>• High School or Secondary School qualification.<br>• 1–2 years of experience in banking, customer service, or cash-handling roles.<br>• Strong communication, interpersonal, and customer service skills.<br>• UAE Nationals are preferred for this opportunity.<br>What We Offer<br>• Competitive salary and benefits.<br>• Learning and development opportunities.<br>• Career growth within Emirates Islamic and ENBD Group.<br>• Employee banking benefits and healthcare coverage.<br> </p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Emirates Islamic</strong><br>Emirates Islamic is one of the UAE's leading Islamic banks, providing innovative Shariah-compliant banking solutions and exceptional customer experiences.</p><br><p><strong>Job Purpose</strong></p><br><p>As a Service Ambassador, you will be the first point of contact for customers visiting the branch, ensuring a seamless banking experience by welcoming customers, managing branch traffic, supporting digital adoption, and directing customers to the appropriate services.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Greet and assist customers in a professional and friendly manner.</li><li>Manage customer flow and reduce waiting times within the branch.</li><li>Guide customers on self-service and digital banking channels.</li><li>Identify customer needs and direct them to the appropriate branch representative.</li><li>Support customer onboarding and basic service requests.</li><li>Promote Emirates Islamic products, services, and digital solutions.</li><li>Ensure excellent customer experience and maintain service quality standards.</li><li>Adhere to bank policies, procedures, and compliance requirements.</li></ul><p><strong>Qualifications & Experience</strong></p><br><ul><li>High School Diploma or Bachelor's Degree preferred.</li><li>1-2 years of customer service, hospitality, retail, or banking experience.</li><li>Strong communication and interpersonal skills.</li><li>Customer-focused with a positive and professional attitude.</li><li>UAE National preferred.</li></ul><p><strong>Skills</strong></p><br><ul><li>Customer Service Excellence</li><li>Communication & Relationship Building</li><li>Problem Solving</li><li>Sales Awareness</li><li>Digital Banking Knowledge</li><li>Teamwork & Collaboration</li></ul><p><strong>What We Offer</strong></p><br><ul><li>Competitive salary and benefits.</li><li>Career development opportunities.</li><li>Learning & development programs.</li><li>Healthcare and employee banking benefits.</li><li>Inclusive and collaborative work environment.</li></ul><br> </div>