Issue and confirm flight, train, or event tickets accurately, ensuring all customer information is correct.
Assist customers in making and modifying reservations, including seating preferences and special requests.
Provide exceptional customer service by addressing inquiries, resolving issues, and offering travel-related advice.
Handle payments, refunds, and payment-related inquiries, ensuring compliance with financial procedures.
Maintain accurate records of transactions, passenger information, and ticketing-related paperwork in accordance with company policies.
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