Ticket Agent Jobs in UAE

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div>

<p>We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.</p> <p>To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.</p> <p>Reservation Agent Responsibilities:<br /> Assisting and advising customers who may be choosing from a variety of travel options.<br /> Making reservations for customers based on their various requirements and budgetary allowances.<br /> Checking the availability of accommodation or transportation on the customers’ desired travel dates.<br /> Helping plan travel itineraries by suggesting local tourist attractions and places of interest.<br /> Processing payments and sending confirmation details to customers.</p> <p>Share your CV on this Email: hr.globale@gmail.com</p>

Company Description<br><br>A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner Assess First prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.<br><br>Job Description<br><br>We invite you to join the world of luxury hospitality at Fairmont Dubai as our new Cluster Reservations Agent. At Fairmont Hotel Dubai, all Guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come. Every day brings new challenges, new experiences and a chance to work with the best in the industry. Our Guests recognize and appreciate the personal level of service they receive when making reservations with the Cluster Reservation Team.<br><br>Key Responsibilities<br><br>Reporting to the Manager, Cluster Reservations, responsibilities and essential job functions include but are not limited to the following:<br><br>Understand the key principles of FRHI Pricing Strategies and Revenue Management Handling reservation management including managing blocks, chasing rooming list from Sales team & clients, inventory management for groups, ensuring accurate billing instructions and managing group rates codes. To have a general understanding of Groups Management - including cut off dates, blocking and booking policies and procedures Maximize rooms revenue through the conversion of telephone calls into sales Utilize effective upselling techniques Understand and take reservations to support the revenue management strategies employed by Cluster Reservation Manager. Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities whenever required. Understand Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory. Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction Complete understanding and effective execution of current and new RM tools, includes Opera PMS/S&C. Be involved in all property PMS Conversions Be fully conversant with all market segments and rate plans used across all distribution channels and to be flexible in sales technique through offering the right product to the right customer at the right time. Support the Cluster Reservation Manager with ad-hoc projects as required Follow department policies, procedures and service standards<br><br>Qualifications<br><br>Highly responsible & reliable Ability to work cohesively as part of a team Previous Reservations experience required Computer literate in Microsoft Window applications required Previous Opera Property Manager System experience required Luxury hotel sales experience, having had varied market mix experience Proficient in English language (Verbal and written), second language is an asset Ability to focus attention on guest needs, remaining calm and courteous at all times Must be able to handle multitude of tasks in an intense, ever changing environment while remaining calm, collective and accurate<br><br>Additional Information<br><br>What Is In It For You<br><br>Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit Join our team and enjoy a range of exclusive colleague perks, including discounted rates in Accor worldwide for you and your family, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.<br><br>Our Values <br><br>Respect<br><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. <br><br>Excellence<br><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.<br><br>Belonging<br><br>We celebrate our differences. We support each other and we always stand together.<br><br>Empowerment<br><br>We have authority to take initiative and anticipate moments that create unforgettable experiences. <br><br>Integrity<br><br>We build trust through mutual respect and being authentic.<br><br>Our Commitment To Diversity & Inclusion<br><br>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

???? We’re Hiring: Ticketing Specialist / Tour Reservation Lead???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a customer-focused travel and tourism organization dedicated to providing reliable booking services, seamless travel arrangements, and professional customer experiences. Our teams coordinate reservations, ticketing, tour packages, transportation, and travel support while maintaining accuracy and strong service standards. We value customer satisfaction, attention to detail, responsiveness, and operational excellence. We are looking for an experienced travel professional who can manage reservations efficiently and provide customers with confident, knowledgeable support. The Role We are seeking an experienced Ticketing Specialist / Tour Reservation Lead to manage flight and travel bookings, tour reservations, ticketing activities, itinerary coordination, and customer requests. The ideal candidate is organized, customer-focused, commercially aware, and comfortable handling multiple reservations, schedule changes, payment details, and time-sensitive travel arrangements. Key Responsibilities Manage flight, hotel, tour, transportation, activity, and travel-package reservations. Process new bookings, amendments, cancellations, rebookings, refunds, and ticket changes accurately. Review customer requirements and recommend suitable approved travel options and tour packages. Prepare and issue tickets, booking confirmations, vouchers, itineraries, invoices, and travel documentation. Coordinate with airlines, hotels, tour operators, destination-management companies, transport providers, and other travel partners. Monitor reservation status, ticketing deadlines, payment deadlines, availability, and booking confirmations. Follow up on pending reservations, waitlists, unpaid bookings, schedule changes, and supplier confirmations. Handle customer inquiries regarding destinations, itineraries, ticket conditions, booking policies, and travel arrangements. Provide clear information regarding fares, cancellation policies, amendment rules, baggage allowances, and other applicable booking conditions. Assist customers with itinerary changes, flight disruptions, cancellations, delays, and alternative travel arrangements. Maintain accurate customer profiles, booking records, payment information, and travel documentation. Verify passenger names, dates, destinations, ticket details, and other booking information before final issuance. Coordinate group bookings, corporate travel arrangements, tours, excursions, and special travel requirements where applicable. Support sales teams with quotations, travel packages, itinerary proposals, and booking-related information. Identify opportunities for upgrades, additional services, tour packages, transfers, activities, and other approved travel products. Maintain strong relationships with travel suppliers, partners, and corporate clients. Track booking revenue, sales activity, cancellations, refunds, and other reservation-related performance indicators. Prepare reservation, ticketing, sales, customer-service, and operational reports for management. Monitor booking errors and identify opportunities to improve reservation workflows and customer experience. Support the training and daily coordination of junior reservation or ticketing staff. Assist with quality checks to ensure bookings comply with company procedures and supplier requirements. Maintain strict confidentiality of customer identity, passport information, payment details, and travel records. Handle customer complaints professionally and escalate complex cases when required. Ensure all booking and ticketing activities comply with company policies, supplier terms, data-protection requirements, and applicable UAE regulations. Requirements Bachelor’s degree or equivalent qualification in Tourism, Hospitality, Travel Management, Business Administration, or a related field is preferred.3+ years of professional experience in travel reservations, airline ticketing, tour operations, travel agencies, or hospitality is preferred. Strong knowledge of reservation, ticketing, itinerary management, and tour-booking processes. Excellent spoken and written English communication skills. Additional languages such as Arabic, Hindi, French, Mandarin, or Russian are advantageous. Strong customer-service, communication, negotiation, and problem-solving skills. Excellent attention to detail when handling passenger information, booking details, fares, and travel documentation. Ability to manage multiple reservations and time-sensitive requests efficiently. Experience with GDS, airline reservation, hotel-booking, tour-management, or travel CRM systems is advantageous. Familiarity with Amadeus, Sabre, Galileo, Travelport, or similar systems is advantageous. Strong Microsoft Excel, Word, Outlook, and digital-platform skills. Knowledge of international travel procedures, fare rules, ticketing conditions, and booking policies is advantageous. UAE or GCC travel-industry experience is advantageous. Experience with corporate travel, leisure travel, group tours, destination management, or luxury travel is advantageous. IATA, travel-management, tourism, hospitality, or other relevant professional certifications are advantageous but not required. What We Offer Flexible part-time working opportunities within a professional travel and tourism environment. Competitive compensation aligned with experience, ticketing expertise, and reservation responsibilities. Opportunity to develop expertise across ticketing, tour operations, travel planning, customer service, and supplier management. Exposure to global travel suppliers, reservation systems, tourism products, corporate travel, and international destinations. Professional development opportunities and continuous learning in travel technology, ticketing, tourism operations, and customer experience. A dynamic and collaborative environment where accuracy, customer satisfaction, responsiveness, professionalism, and operational excellence are highly valued.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description <p>PRIMARY RESPONSIBILITIES:</p><br><br> <p>Sale Role:</p><br><br> <p>• Be knowledgeable of;<br> o All hotel facilities/services, hours of operation.<br> o All guest room layouts, bed types, décor, appointments, and locations.<br> o Room availability for any given day.<br> o Restricted dates, rates and room types.<br> o All room rates, packages and promotions.<br> o Specific arrangements between hotel and travel agencies, corporate reservations center.<br> o Entertainment/special events scheduled in the hotel.<br> • Take personal responsibility for driving up selling, achieving set revenue targets by months.<br> • Be fully aware at all times of the sales strategy, rates, packages and booking status of the hotel.</p><br><br> <p>Customer Service Role:</p><br><br> <p>• Provide customer services to local tour operators and travel agencies in a friendly and expedient manner.<br> • Communicates effectively with all guests and colleagues.<br> • Ensure all issues relating to guest satisfaction that have been raised to the reservations team are reported monitored, and followed up on a timely basis.<br> • Monitor and maintain guest satisfaction by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honored.<br> • Provide additional guest service such as: transportation, visa requests, restaurant reservations and tours.<br> • Offer the alternative dates, waitlists or sister hotels to guests on overbooked situations.<br> ACCOUNTABILITIES</p><br><br> <p>• Understand the roles of Sales, GSOs and Front Office in relation to the role of reservations<br> • Liaise with IT in report and faults on telephone lines or computer network.<br> • Proactively promote other sister properties of the Dusit Hotels and Resorts.<br> • Maintaining a good working environment within the department, and also maintains a positive working relationship with other departments in the hotel</p><br><br> <p>TECHNICAL RESPONSIBILITIES</p><br><br> <p>• Knowledge of technical and managerial applications of the following systems and their utilization;<br> o Opera Property Management System (OPMS)<br> o Sabre SynXis CRS<br> o Serenata NetHotel Profile Management<br> o GDS Interface (GDS)<br> o Oasis Hospitality Software (PMS for China Properties)</p><br><br> <p>COMMERCIAL RESPONSIBILITIES</p><br><br> <p>• Maintains high level of effective communications with guests and colleagues.<br> • Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel.</p><br><br> <p>CONFIDENTIALITY</p><br><br> <p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><br><br> <p>JOB REQUIREMENT: </p><br><br> <p>• Minimum education of Bachelor degree in hotel management, Business Administration or relevant discipline.<br> • Minimum of 1 year in relevant experience in a similar capacity.<br> • Basic experience with OPMS and all related system and its day to day support.<br> • Good knowledge of Microsoft office programs.<br> • Enthusiastic and self-motivated, according to Dusit International’s core values.<br> • Ability to communicate effectively and professionally written and spoken English</p><br><br> <br><br> </div>

<p>A well-established hospitality company in Dubai is looking for a Reservations Agent to handle guest booking requests and provide professional assistance throughout the reservation process. The ideal candidate should have excellent communication skills, attention to detail, and a customer-focused approach.</p> <p>Key Responsibilities:</p> <p>Handle hotel reservation requests through phone, email, and online channels.<br /> Provide guests with accurate information about rooms, rates, availability, and hotel services.<br /> Create, modify, and cancel reservations accurately in the booking system.<br /> Confirm booking details and communicate reservation information to guests.<br /> Coordinate with the front office and other departments regarding arrivals and special requests.<br /> Maintain accurate and up-to-date reservation records.<br /> Respond promptly and professionally to guest inquiries.<br /> Assist with group bookings, special occasions, and corporate reservations when required.<br /> Follow up on pending reservations and ensure required information is complete.<br /> Handle guest concerns related to bookings and coordinate appropriate solutions.<br /> Maintain confidentiality of guest and reservation information.</p> <p>Requirements:</p> <p>Previous experience in hotel reservations or a similar hospitality role is preferred.<br /> Good verbal and written English communication skills.<br /> Customer-service-oriented and professional personality.<br /> Strong attention to detail and organizational skills.</p> <p>Note: Candidates may send CV via email: fly@jamaltravelandtourism.com</p>

<p>A well-established hospitality organization is looking for a Reservation Agent to manage guest bookings and provide professional assistance throughout the reservation process. The ideal candidate will have strong communication skills, attention to detail, and the ability to handle customer requests efficiently while maintaining a high standard of service.</p> <p>Key Responsibilities</p> <p>Handle hotel, resort, and accommodation reservation requests.<br /> Process new bookings, amendments, cancellations, and confirmations.<br /> Respond to guest inquiries through phone, email, and other communication channels.<br /> Provide accurate information about room types, rates, availability, and hotel facilities.<br /> Maintain updated reservation records and guest information.<br /> Coordinate with the Front Office, Housekeeping, and other departments.<br /> Follow up on pending reservations and special guest requests.<br /> Handle customer concerns professionally and provide suitable solutions.<br /> Ensure all booking details are entered accurately into the reservation system.<br /> Prepare daily reservation reports and assist with administrative tasks.</p> <p>We Offer</p> <p>Competitive salary package<br /> Professional working environment<br /> Training and career development opportunities<br /> Annual leave and employment benefits as per company policy<br /> Supportive and team-oriented workplace</p> <p>To apply, share your CV at:<br /> WhatsApp: +971 52 557 7101</p>

<ol><li><p>Handle daily tour and activity bookings through WhatsApp, phone, website and other booking channels.</p></li><li><p>Respond quickly and professionally to customer inquiries.</p></li><li><p>Provide customers with tour details, prices, availability and pickup information.</p></li><li><p>Convert inquiries into confirmed bookings.</p></li><li><p>Confirm customer details, pickup locations, dates and tour selections.</p></li><li><p>Coordinate reservations with drivers, guides and the operations team.</p></li><li><p>Maintain accurate booking records and daily reservation schedules.</p></li><li><p>Follow up with customers regarding pending inquiries and bookings.</p></li><li><p>Handle customer questions and assist with basic complaints or booking changes.</p></li><li><p>Promote suitable tour upgrades and additional activities when appropriate.</p></li><li><p>Coordinate with the operations team to ensure smooth customer pickup and tour arrangements.</p></li><li><p>Assist with online booking platforms and reservation systems.</p></li><li><p>Prepare daily booking and reservation reports.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Friendly and professional with customers.</p></li><li><p>Fast at responding to inquiries.</p></li><li><p>Confident in converting inquiries into bookings.</p></li><li><p>Organized and responsible.</p></li><li><p>Comfortable working in a busy tourism environment.</p></li><li><p>Able to work independently as well as with the operations team.</p></li></ol>

Located on the 51st floor of The St. Regis Dubai, The Palm, SUSHISAMBA Dubai offers panoramic views of Palm Jumeirah, the Arabian Gulf and the Dubai skyline. Combining the vibrant flavours and cultures of Japan, Brazil and Peru, SUSHISAMBA delivers an energetic, high-volume and elevated dining experience within one of Dubai’s most iconic destinations.<br>We are seeking a professional and guest-focused Reservations Agent to join the SUSHISAMBA Dubai team. The Reservations Agent will manage reservation enquiries across multiple communication channels, maintain accurate guest profiles and support the efficient allocation of tables. The successful candidate should have excellent communication skills, strong attention to detail and experience working in a busy luxury hospitality environment.<br>Key Responsibilities Handle reservation enquiries through telephone, email, Whats App and online booking platforms. Process new bookings, amendments, cancellations and special requests accurately. Maintain complete and up-to-date guest profiles in Seven Rooms. Communicate reservation policies, minimum spends, deposits and cancellation terms clearly. Send booking confirmations, payment links and reservation reminders. Follow up on pending payments and incomplete booking information. Manage waitlists and assist with filling cancellations and available tables. Support group bookings, events, set menus and pre-orders. Coordinate with Reception regarding daily bookings, guest notes and special arrangements. Respond to guest enquiries professionally and within the required response time. Support the Reservations Supervisor with reports and administrative duties.<br>Ideal Candidate Minimum 1–2 years of experience in reservations, reception or guest relations. Previous experience within a luxury restaurant, fine-dining venue, hotel or premium lifestyle concept. Experience using Seven Rooms or a similar reservation-management system. Strong telephone, email and written communication skills. Confident handling VIP guests, special requests and high reservation volumes. Excellent attention to detail and administrative accuracy. Fluent in English; additional languages are an advantage.

???? We’re Hiring: Reservation Specialist???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a hospitality-focused organization committed to delivering seamless booking experiences and personalized guest service. We combine efficient reservation management, responsive communication, and strong attention to detail to ensure every guest receives accurate information and professional support from booking through arrival. Our culture values reliability, organization, customer service, teamwork, and continuous improvement. We are looking for a detail-oriented hospitality professional who can manage reservations efficiently while building positive guest relationships. The Role We are seeking an experienced Reservation Specialist to manage hotel, dining, event, and service reservations while providing accurate information and personalized assistance to guests and clients. The ideal candidate is organized, responsive, commercially aware, and comfortable handling multiple booking requests, modifications, cancellations, special arrangements, and customer inquiries. Key Responsibilities Manage inbound and outbound reservation requests through phone, email, website, messaging, and booking platforms. Process new reservations, amendments, cancellations, extensions, upgrades, and special requests accurately. Verify guest information, booking dates, room or service availability, rates, payment details, and applicable policies. Provide guests with clear information regarding accommodation, facilities, services, availability, pricing, policies, and booking conditions. Maintain accurate reservation records, guest profiles, preferences, special requests, and correspondence. Coordinate with front office, housekeeping, F&B, events, sales, finance, and management teams to ensure booking requirements are fulfilled. Support VIP, corporate, group, long-stay, and special-occasion reservations. Monitor availability and communicate changes or potential capacity issues to relevant departments. Identify appropriate upselling and cross-selling opportunities, including room upgrades, packages, dining options, events, and additional services. Handle guest complaints, booking discrepancies, payment issues, and service concerns professionally. Follow up on pending reservations, confirmations, deposits, payment requirements, and special arrangements. Maintain accurate booking documentation and ensure reservation information is updated promptly. Assist with group bookings, event reservations, corporate accounts, and special packages when required. Support revenue-management initiatives by following approved rates, promotions, packages, and booking controls. Use PMS, CRS, CRM, booking engines, OTA platforms, and other reservation-management systems effectively. Prepare reservation reports, booking summaries, cancellation reports, and operational updates for management. Maintain confidentiality of guest information and follow applicable privacy, security, and data-handling procedures. Requirements Bachelor’s degree or equivalent qualification in Hospitality, Tourism, Business Administration, or a related field is preferred.3+ years of professional experience in hotel reservations, hospitality, travel, guest services, or a similar role is preferred. Strong knowledge of reservation procedures, hotel operations, booking systems, and guest-service standards. Excellent written and verbal English communication skills. Strong customer-service, organizational, and problem-solving abilities. Excellent attention to detail and accuracy when managing bookings and guest information. Ability to handle multiple reservations, inquiries, and deadlines efficiently. Experience with PMS, CRS, OTA platforms, booking engines, CRM systems, or hospitality-management software. Strong computer literacy and confidence working with email, spreadsheets, booking platforms, and digital communication tools. Commercial awareness with the ability to identify appropriate upselling opportunities. Professional, patient, responsive, and solutions-oriented approach. Ability to communicate effectively with international guests and corporate clients. Additional language skills are advantageous. Hospitality, reservations, tourism, or customer-service certifications are advantageous but not required. What We Offer Flexible part-time working hours with a fully remote work arrangement. Competitive compensation aligned with experience and responsibilities. Opportunity to support professional hospitality reservation and guest-service operations. Exposure to hotel reservations, revenue support, VIP bookings, corporate accounts, guest relations, and hospitality technology. Professional development opportunities and continuous hospitality and reservation-management training. A collaborative, guest-focused environment where accuracy, responsiveness, professionalism, teamwork, and service excellence are highly valued.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p> <p>This position is based at Al Maha Arjaan by Rotana Abu Dhabi.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div>

Vibz Night Club is seeking a Reservation Agent to manage table reservations, VIP bookings, and guest inquiries. The ideal candidate should have experience in the nighclub or restaurant industry, excellent communication skills, and a passion for delivering exceptional guest experience<br>Key Responsibilities Manage all table reservations through phone calls, Whats App, social media, email, and walk-in inquiries. Handle VIP bookings and ensure all guest requests are accurately recorded and communicated to the operations team. Upsell VIP tables to maximize revenue. Maintain an organized reservation system and accurate guest database. Confirm reservations and follow up with guests before their arrival. Build strong relationships with repeat guests and VIP clients.<br>Requirements Immediate joiners only. Minimum 1-2 years of experience in a nightclub is highly preferred. Candidates with table reservation in restaurants are also encouraged to apply. Experience handling reservations through Whats App, phone calls, email, and social media. Well groomed with a professional appearance and customer-oriented attitude. Salary: AED 3,500 – AED 4,000 (depending on experience)

<p>A reputable company is looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.</p> <p>To be successful as a Reservation Agent, you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.</p> <p>Reservation Agent Responsibilities:<br /> Assisting and advising customers who may be choosing from a variety of travel options.<br /> Making reservations for customers based on their various requirements and budgetary allowances.<br /> Checking the availability of accommodation or transportation on the customers’ desired travel dates.<br /> Helping plan travel itineraries by suggesting local tourist attractions and places of interest.<br /> Processing payments and sending confirmation details to customers.</p> <p>Share your CV at this Email: hospitality.serevices@yahoo.com</p>

<p>We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.</p> <p>To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.</p> <p>Reservation Agent Responsibilities:<br /> Assisting and advising customers who may be choosing from a variety of travel options.<br /> Making reservations for customers based on their various requirements and budgetary allowances.<br /> Checking the availability of accommodation or transportation on the customers’ desired travel dates.<br /> Helping plan travel itineraries by suggesting local tourist attractions and places of interest.<br /> Processing payments and sending confirmation details to customers.</p> <p>Share your CV on this Email: hr.globale@gmail.com</p>

<p>A company is looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.</p> <p>To be successful as a Reservation Agent, you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.</p> <p>Reservation Agent Responsibilities:<br /> Assisting and advising customers who may be choosing from a variety of travel options.<br /> Making reservations for customers based on their various requirements and budgetary allowances.<br /> Checking the availability of accommodation or transportation on the customers’ desired travel dates.<br /> Helping plan travel itineraries by suggesting local tourist attractions and places of interest.<br /> Processing payments and sending confirmation details to customers.</p> <p>Interested candidates may share their CV at this email: harmanb608151@gmail.com</p>

<p>A company is looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.</p> <p>To be successful as a Reservation Agent, you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.</p> <p>Reservation Agent Responsibilities:<br /> Assisting and advising customers who may be choosing from a variety of travel options.<br /> Making reservations for customers based on their various requirements and budgetary allowances.<br /> Checking the availability of accommodation or transportation on the customers’ desired travel dates.<br /> Helping plan travel itineraries by suggesting local tourist attractions and places of interest.<br /> Processing payments and sending confirmation details to customers.</p> <p>Interested candidates may share their CV at this email: harmanb608151@gmail.com</p>

<p>A reputable company is looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.</p> <p>To be successful as a Reservation Agent, you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.</p> <p>Reservation Agent Responsibilities:<br /> Assisting and advising customers who may be choosing from a variety of travel options.<br /> Making reservations for customers based on their various requirements and budgetary allowances.<br /> Checking the availability of accommodation or transportation on the customers’ desired travel dates.<br /> Helping plan travel itineraries by suggesting local tourist attractions and places of interest.<br /> Processing payments and sending confirmation details to customers.</p> <p>Share your CV at this Email: hospitality.serevices@yahoo.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div>