International Sales Strategy & Market Development:
- Develop and implement export sales strategies to expand the company’s presence in new and existing international markets.
- Identify new business opportunities and emerging markets to drive growth and increase brand presence.
Client Relationship Management:
- Build and maintain strong relationships with international clients, distributors, and retailers.
- Serve as the main point of contact for all export-related queries, ensuring clear and consistent communication with clients.
Sales Forecasting & Performance Tracking:
- Set and monitor sales targets for export markets, analysing sales trends to ensure targets are met or exceeded.
Contract Negotiation & Closing:
- Negotiate terms and conditions with international clients, ensuring compliance with export laws and trade regulations.
Coordination with Logistics & Operations:
- Work closely with logistics and supply chain teams to ensure timely and accurate product shipments.
- Monitor inventory levels to ensure smooth delivery processes and avoid stock outs.
Customer Support & After-Sales Service:
- Ensure high levels of customer satisfaction by providing timely after-sales support and handling post-sale issues.
- Monitor customer feedback and identify opportunities for improving product offerings or services.
Budget Management:
- Prepare and manage the export sales budget, ensuring that all activities are executed within allocated financial resources.
- Monitor expenses related to export logistics, marketing, and trade events, ensuring cost efficiency.
Requirements
- Minimum 5 years of experience in export sales, preferably in the FMCG sector.
- Proven track record of successfully managing and growing international sales in FMCG markets.
- Strong negotiation, communication, and relationship-building skills.
- Proficiency in CRM software, Microsoft Office Suite, and project management tools.
- Bachelor’s degree in Business Administration, International Trade, Marketing, or a related field.
- Good Communication skills.
- In-depth understanding of international trade regulations, export processes, and logistics.