Job Description

Roles & Responsibilities

• Efficiently process customer transactions, ensuring accuracy and speed while handling cash, credit cards, and other payment methods.

• Supervise and guide a team of cashiers, providing training, support, and performance feedback to maintain high service standards.

• Manage and reconcile the cash drawer at the beginning and end of each shift, resolving any discrepancies promptly.

• Oversee customer service interactions, addressing complaints and resolving issues to ensure customer satisfaction and loyalty.

• Coordinate with the meat shop team to ensure accurate pricing, weighing, labeling, and billing of meat products.

• Maintain cleanliness and hygiene standards at the cashier and customer service area in accordance with meat shop and food safety requirements.

• Assist in monitoring stock movement, promotional offers, and daily sales reports within the meat shop.

Desired Candidate Profile

• High school diploma or equivalent is required; a degree in business or a related field is a plus.

• Possess a minimum of 2 years of experience in a cashier role, with at least 1 year in a supervisory capacity.

• Proven experience in the retail, supermarket, or meat shop industry, demonstrating a strong understanding of customer service principles.

• Prior experience using Point of Sale (POS) systems and cash register operations is essential.

• Familiarity with meat shop operations, weighing scales, product handling, and hygiene standards will be an added advantage.

• Strong communication, leadership, and problem-solving skills.