Jobs / School Management jobs / Customer Relation Executive
Full Time
ZULEKHA HOSPITAL LLC -
UAE , Sharjah
--
ZULEKHA HOSPITAL LLC
Apply on the Job Website

Job Details

Salary 4000 - 4000
Employment Full Time
Gender Any
Education MBA/PG Diploma in Business Mgmt(Marketing)
Category Logistics
Industry Medical Devices

Job Description

Roles & Responsibilities

  • Proactively address customer inquiries and resolve issues with a focus on first-call resolution, ensuring customer satisfaction.
  • Manage customer accounts, including updating information, processing orders, and handling billing inquiries efficiently and accurately.
  • Develop and maintain strong customer relationships by providing personalized service and building rapport to foster loyalty.
  • Conduct customer outreach through calls, emails, and other channels to gather feedback and identify opportunities for improvement.

Desired Candidate Profile

  • Possesses a high school diploma or equivalent; a bachelor's degree is a plus.
  • Holds relevant customer service certifications (e.g., Certified Customer Service Professional) is advantageous.
  • Has 1-3 years of experience in customer service, preferably in the technology or e-commerce industries.
  • Demonstrates a strong command of the English language, both written and spoken, along with fluency in any other language.

Similar Jobs

Apply on the Job Website
About ZULEKHA HOSPITAL LLC
UAE, Sharjah
Learn more