Job Description

Roles & Responsibilities

• Carry out daily cleaning and servicing of guest rooms, suites, and public areas to an impeccable standard, following company protocols and guest preferences.

• Change bed linens, replace towels, and replenish guest amenities as required, ensuring all items are presented neatly and appropriately.

• Report any maintenance issues or damage in guest rooms or public areas to the relevant department, ensuring prompt resolution.

• Handle laundry, ironing, and wardrobe arrangements for guests and residents, respecting personal belongings and privacy at all times.

• Ensure all cleaning equipment and storage areas are hygienically maintained and securely stored.

• Adhere to health, hygiene, and safety procedures at all times for the wellbeing of guests, residents, and colleagues.

• Support colleagues in setting up guest rooms and public areas for special requests or events, following detailed instructions and luxury service standards.

• Manage guest lost property and belongings respectfully, following established procedures.

Desired Candidate Profile

• Previous experience in housekeeping, hotel cleaning, or property maintenance is an advantage; full training will be provided for enthusiastic candidates with a positive attitude.

• Strong attention to detail and high standards of cleanliness.

• Discreet, trustworthy, and respectful of guest privacy and confidentiality.

• Effective communication skills and the ability to cooperate with team members and other departments.

• Good physical stamina and the ability to handle manual tasks and standing for extended periods.

• Flexible and adaptable, with a willingness to work mornings, evenings, weekends, and public holidays as required.

• Reliable, punctual, and organised approach to work, with pride in delivering consistent and outstanding results.

Why Work With Us – Benefits of a Luxury Hospitality Career

• Be part of a respected and supportive housekeeping team at an exclusive private property.

• Enjoy a competitive salary and comprehensive employee benefits.

• Access professional training and continuous development opportunities in a prestigious hospitality environment.

• Make a meaningful impact on guest experience and property reputation through your work.

Requirements – Indonesian Nationality, Work Eligibility, and Joining Details

• Indonesian Nationality (requirement for this position).

• Must possess valid work eligibility and documentation.

• Previous housekeeping or cleaning experience preferred but not essential.

• Ability to start as soon as possible is an advantage.