Job Description

Roles & Responsibilities

We are looking for a customer-focused and commercially driven Aftermarket Sales Engineer to join our Power & Industrial Products Division in Dubai. This role plays a critical part in driving service and parts revenue while strengthening relationships with key Oil & Gas and industrial customers.

You will be responsible for managing aftermarket sales, developing service proposals, and ensuring workshop utilization through strong pipeline generation and customer engagement. This is an exciting opportunity to combine your technical expertise with business development capabilities in a fast-paced and growth-oriented environment.

What you will do

• Drive service and spare parts revenue growth by managing customer accounts and expanding business opportunities

• Develop technical proposals for overhaul solutions including winches and hoists

• Identify and target new customers while re-engaging with inactive accounts to maximize revenue opportunities

• Manage end-to-end sales cycles including quotations, negotiations, and order fulfillment

• Ensure timely delivery of customer requirements while maintaining strong service quality and customer satisfaction

• Build and maintain long-term relationships with key Oil & Gas and industrial customers

• Monitor market trends, competitor activity, and customer demand to support business growth

• Collaborate with internal teams to ensure workshop utilization and efficient service delivery

Required skills to be successful

• Strong technical and commercial knowledge of compressed air systems and industrial equipment

• Proven ability in aftermarket sales and service operations

• Excellent negotiation, communication, and presentation skills

• Strong customer relationship management and account development skills

• Good understanding of SAP and aftermarket service processes

• Ability to manage multiple clients and projects simultaneously

About the team

You will be part of the Power & Industrial Products Division within FAMCO, supporting a high-performing team focused on delivering reliable aftermarket solutions to customers across the UAE. The team works closely with service, workshop, and operations functions to ensure high-quality delivery and strong customer satisfaction within the industrial and Oil & Gas sectors.

Desired Candidate Profile

What equips you for the role

• Bachelor’s degree in Mechanical or Electrical Engineering (MBA is an advantage)

• Minimum 5+ years’ experience in aftersales/service of compressed air systems or related equipment

• Strong experience working with Oil & Gas customers and industrial clients

• Knowledge of centrifugal, rotary, and lubricated compressors is highly desirable

• Experience managing techno-commercial contracts and long-term service agreements

• Strong business acumen and ability to deliver revenue and margin targets

• UAE or regional experience in a similar role is preferred