Job description

Sales & Customer Engagement:

• Actively promote and sell Great Wall Motors vehicles to walk-in customers and prospective leads.

  
  

• Conduct professional vehicle presentations and test drives to highlight product features and benefits.

  
  

• Understand customer requirements and recommend appropriate vehicle models, financing options, and accessories.

  
  

• Achieve monthly and quarterly sales targets as set by the management.

  
  

• Manage the entire sales process — from initial contact to deal closure and post-sale follow-up.

  
  

Customer Relationship Management:

• Build and maintain strong, long-term relationships with both new and existing customers.

  
  

• Ensure a high level of customer satisfaction through consistent communication and service excellence.

  
  

• Handle customer inquiries and resolve concerns promptly and professionally.

  
  

Documentation & Process Compliance:

• Ensure accuracy and completeness of all sales documentation, including sales agreements, loan/finance applications, and delivery paperwork.

  
  

• Coordinate with the finance and insurance teams to facilitate smooth transaction processing.

  
  

• Maintain up-to-date records in the CRM system for all customer interactions and sales activities.

  
  

Market & Product Knowledge:

• Stay updated with the latest product features, pricing, and promotional campaigns of GWM and competitors.

  
  

• Understand automotive market trends and customer preferences to better position GWM products.

  
  

• Provide feedback to management on customer needs, market trends, and competitor activities.
  

  
  

• Education: Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

  
  

• Experience: Minimum 2 years of automotive sales experience (excluding Toyota and Nissan).

  
  

  • Candidates from luxury or premium retail backgrounds may also be considered if non-automotive.

    
    

• Driving License: Must hold a valid UAE driving license.

  
  

• Language: Proficiency in English is required; Arabic speaking is an added advantage.

  
  

• Knowledge: Strong understanding of the automotive industry, vehicle financing options, and customer service best practices.

  
  

• Excellent communication and interpersonal skills.

  
  

• Strong negotiation and closing abilities.

  
  

• Customer-oriented with a passion for delivering exceptional service.

  
  

• Goal-driven and self-motivated with a proactive sales approach.

  
  

• Professional appearance and conduct.

  
  

• Ability to work under pressure and meet deadlines.