Contact prospective clients by telephone to introduce Aldar Home Health Care services.
Generate new business opportunities through outbound calling and lead follow-up.
Respond promptly to inquiries received through phone, email, social media, and website channels.
Explain healthcare services, packages, and pricing to potential clients.
Assess customer needs and recommend appropriate home healthcare solutions.
Schedule home care assessments and coordinate appointments with clinical teams.
Maintain accurate customer records in the CRM system.
Follow up with prospects to convert inquiries into active patients.
Build and maintain strong relationships with clients and referral sources.
Achieve monthly sales targets and performance objectives.
Prepare daily, weekly, and monthly sales activity reports.
Ensure compliance with company policies, healthcare regulations, and patient confidentiality requirements.
Support marketing campaigns and promotional activities as required.
Desired Candidate Profile
Qualifications & Requirements
Bachelor's Degree or Diploma in Business Administration, Marketing, Healthcare Management, or a related field.
Minimum 2 years of telesales, customer service, or healthcare sales experience.
Experience in healthcare, home healthcare, medical services, or insurance sales is preferred.
Excellent communication and negotiation skills.
Strong interpersonal and customer relationship management skills.
Ability to work under pressure and achieve targets.
Proficiency in Microsoft Office applications and CRM systems.
Fluency in English is required; Arabic is an advantage.
Knowledge of UAE healthcare market is preferred.
Key Competencies
Sales and persuasion skills
Customer service excellence
Effective communication
Relationship building
Problem-solving ability
Time management
Teamwork and collaboration
Result-oriented mindset
Professional telephone etiquette
Key Performance Indicators (KPIs)
Number of outbound calls completed daily
Number of qualified leads generated
Conversion rate from inquiry to patient admission
Monthly sales revenue achieved
Customer satisfaction levels
Follow-up completion rate
Appointment booking targets
How to Apply Send your CV to: hr at aldarclinic dot com