- Define and champion the product vision for the NHL's digital platforms, ensuring alignment with league strategy and fan engagement goals.
- Translate complex business needs and fan insights into clear, actionable user stories and product backlog items for the development team.
- Prioritize the product backlog ruthlessly, balancing new feature development, technical debt, and bug fixes to maximize value delivery.
- Collaborate closely with UX/UI designers to create intuitive and engaging digital experiences that resonate with hockey fans worldwide.
Desired Candidate Profile
5-7 years of experience in digital product ownership/management within banking or financial services; with demonstrated delivery of mobile-first products.
· Minimum 3 years in BFSI digital transformation and process automation initiatives (customer journeys and/or operational workflows).
· Strong project and stakeholder management skills with a track record of aligning cross-functional teams and resolving conflicts constructively.
· Hands-on Agile/Scrum experience (backlog management, user stories, release planning); tools such as Jira/Confluence or Azure DevOps.
· Proven experience integrating enterprise platforms: Mobile App, CRM (e.g., Microsoft Dynamics 365), Customer Onboarding/eKYC, Core Banking, document management, and project management systems (e.g., Primavera Unifier).
· Excellent communication and documentation skills; ability to write clear BRDs/FSDs, user stories, process flows, and acceptance criteria.
· Ability to work independently as the lead Product Owner for a product stream and make outcome-driven decisions.
· Bachelor’s degree in business, Computer Science, Engineering, or related field (or equivalent experience).
Nice to Have (Preferred):
· Mortgage/retail lending domain expertise (eligibility, credit policy, collateral/valuation, disbursement, and servicing).
· Experience with workflow/BPM engines, API management, and event-driven integrations; familiarity with REST/JSON and interface contracts.
· Understanding of security, privacy, and regional regulatory requirements (e.g., data residency, audit trails, consent).
· Certifications: PSPO/PSPO II or CSPO, PMP/PRINCE2, or equivalent.
Skills
Digital Product Ownership
Agile/Scrum Methodologies
Enterprise Integration