Manage and coordinate daily equipment rental operations.
Coordinate equipment deliveries and collections with customers.
Plan and schedule machines according to customer requirements and equipment availability.
Coordinate with drivers, operators, yard staff, and transport/recovery teams.
Monitor equipment movement from yard to customer site and customer site back to yard.
Prepare and maintain delivery notes, collection documents, and operational records.
Coordinate with customers regarding delivery schedules, site requirements, and equipment availability.
Ensure machines are dispatched and returned according to company procedures.
Coordinate equipment inspection and handover before dispatch and after return.
Monitor equipment availability and update operational records.
Coordinate preventive maintenance and repair requirements with the maintenance team.
Follow up on machine breakdowns, service requirements, and replacement arrangements.
Prepare and submit invoices to customers on time.
Follow up with customers regarding invoice submission and payment status.
Monitor outstanding receivables and regularly follow up with customers for pending payments.
Maintain proper records of submitted invoices, payment follow-ups, and outstanding balances.
Coordinate with the accounts team regarding customer invoices and payment status.
Coordinate with the sales team regarding new rental requirements and equipment availability.
Handle customer operational queries and resolve issues efficiently.
Ensure smooth communication between sales, operations, accounts, yard, transport, maintenance, and customers.
Prepare daily/weekly operational reports when required.
Ensure company operational procedures and safety requirements are followed.
Manage multiple tasks and priorities while meeting deadlines.
Key Qualifications
Experience in equipment rental operations, logistics, construction, or a related industry.
Previous experience as an Operations Manager / Operations Coordinator / Equipment Rental Coordinator is preferred.
Strong knowledge of equipment rental operations and fleet coordination.
Experience with invoice submission and customer payment follow-up.
Good knowledge of MS Office, especially Excel and Outlook.
Excellent communication and customer coordination skills.
Strong organizational and problem-solving abilities.
Ability to work independently and manage multiple tasks.
Ability to coordinate effectively with drivers, operators, customers, yard staff, accounts, and maintenance teams.
Good command of English, both verbal and written.
UAE experience is preferred.
Knowledge of MEWP/access equipment, manlifts, scissor lifts, forklifts, telehandlers, or similar equipment is an advantage.
UAE driving license is preferred.
Preferred Experience
2–5 years of experience in equipment rental operations, logistics, fleet coordination, construction equipment, or a related field.
Experience with manlifts, scissor lifts, forklifts, telehandlers, access equipment, or heavy equipment rental operations will be an advantage.
Desired Candidate Profile
Arabian Access Equipment Rental – L.L.C S.P.C is hiring an Operations Manager / Coordinator in Musaffah, Abu Dhabi. The candidate will be responsible for daily equipment rental operations, equipment scheduling, customer coordination, deliveries and collections, yard activities, transport coordination, machine handovers, documentation, invoice submission, customer payment follow-up, and outstanding receivables follow-up. The role requires coordination with customers, drivers, operators, accounts, sales, maintenance, transport, and yard teams. Candidates should have relevant experience in equipment rental, logistics, construction, or fleet operations, with strong organizational, communication, and problem-solving skills. Knowledge of MEWP/access equipment, manlifts, scissor lifts, forklifts, or telehandlers will be an advantage. UAE experience and a valid UAE driving license are preferred. Only shortlisted candidates will be contacted.