Job description

Housekeeping Attendant 
(20259)

Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. 

Job Summary

The Housekeeping Attendant is responsible for maintaining high standards of cleanliness, hygiene, and presentation across guest rooms as per hotel brand requirements. The role ensures timely room servicing, proper use of cleaning products and equipment, and a positive guest interaction at all times. By following operational procedures and delivering quality service, the Room Attendant supports guest satisfaction and contributes to the overall efficiency and reputation of the Housekeeping Department.

Key Responsibilities

• Clean and service guest rooms according to hotel SOPs and quality standards.
• Ensure correct bed making, bathroom sanitation, and cleaning of furniture, carpets, and surfaces.
• Replenish amenities, towels, and guest supplies in accordance with par stock levels.
• Inspect room facilities (lighting, AC, television, minibar, etc.) and report any malfunction.
• Report damaged or missing items to the Team Leader immediately.
• Maintain a clean, organized, and fully stocked trolley at all times.
• Follow efficient workflow to support timely room readiness for arrivals and departures.
• Respond to guest requests promptly, courteously, and professionally.
• Deliver room service assistance or additional linen/supplies as needed.
• Ensure respect and safety of all guest belongings and personal privacy.
• Assist in service recovery actions when service deviations occur.
• Maintain a calm and positive attitude in all guest interactions.
• Follow chemical safety, correct PPE usage, and safe handling of housekeeping tools.
• Adhere to Lost & Found procedures including handover and documentation.
• Maintain personal grooming, hygiene, and uniform standards consistently.
• Ensure waste segregation and follow sustainability/environmental guidelines.
• Uphold hotel health & safety standards to reduce risk and accidents.
• Report room status updates (clean, inspected, out-of-order) accurately and timely.
• Attend daily briefings to understand priorities, VIP arrivals, and special requests.
• Support other attendants and contribute to a positive working environment.
• Participate in ongoing training, including new cleaning techniques and products.
• Coordinate with supervisors and other departments to