وظائف Kerzner International Management
٩٤ وظائف شاغرة
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>IT Officer</span></span></span> <br><span><span>(<span>20344</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The IT Officer is responsible for providing day-to-day technical support and assisting in the operation and maintenance of the hotel's IT systems, business applications, and end-user technology. The role supports colleagues across all departments by resolving technical issues, maintaining IT equipment, and ensuring that technology services remain reliable, secure, and available to support hotel operations. Working closely with the IT team, the position helps deliver effective technology solutions that contribute to operational efficiency and enhance the overall guest experience.</span></em></p><br>
<p><em><span>The role provides support for the hotel's core technology platforms, including Microsoft 365, OPERA Cloud PMS, Simphony POS, telephony, guest Wi-Fi, CCTV, IPTV, and other operational systems. The IT Officer is also responsible for maintaining accurate IT records, supporting asset management activities, assisting with system upgrades and deployments, and ensuring compliance with IT policies and cybersecurity standards. Through a proactive and service-oriented approach, the position helps maintain high levels of user satisfaction while supporting the hotel's business objectives.</span></em></p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Provide first-line technical support for colleagues and hotel departments.</span></li>
<li><span>Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripheral equipment.</span></li>
<li><span>Assist users with Microsoft 365 applications, email services, password resets, and account access requests.</span></li>
<li><span>Support hotel systems including OPERA Cloud PMS, Simphony POS, telephony, CCTV, IPTV, guest Wi-Fi, and IT equipment.</span></li>
<li><span>Troubleshoot hardware, software, printing, and connectivity issues, escalating when required.</span></li>
<li><span>Maintain and update helpdesk tickets, ensuring incidents and service requests are properly documented.</span></li>
<li><span>Assist with software installations, system updates, antivirus management, and routine maintenance activities.</span></li>
<li><span>Maintain accurate records of IT assets, equipment assignments, and inventory.</span></li>
<li><span>Assist with device deployments, replacements, and office relocations.</span></li>
<li><span>Support meeting rooms, events, and conference technology requirements.</span></li>
<li><span>Follow IT policies, cybersecurity standards, and operational procedures.</span></li>
<li><span>Maintain positive working relationships with colleagues and provide excellent customer service.</span></li>
<li><span>Undertake any other duties as assigned by the IT Manager.</span></li>
</ul>
<p><strong><span>Skills, Experience & Educational Requirements</span></strong></p><br>
<ul>
<li><span>Diploma or Degree in Information Technology, Computer Science, or a related field.</span></li>
<li><span>Minimum 1–2 years of experience in an IT support role, preferably within hospitality.</span></li>
<li><span>Experience supporting Microsoft Windows and Microsoft 365 environments.</span></li>
<li><span>Basic knowledge of Active Directory, user account administration, and endpoint management.</span></li>
<li><span>Basic understanding of networking concepts including TCP/IP, DNS, DHCP, Wi-Fi, and VPN connectivity.</span></li>
<li><span>Experience troubleshooting desktops, laptops, printers, and mobile devices.</span></li>
<li><span>Familiarity with hospitality applications such as OPERA Cloud PMS and Simphony POS is advantageous.</span></li>
<li><span>Strong troubleshooting and problem-solving skills.</span></li>
<li><span>Good communication, interpersonal, and customer service skills.</span></li>
<li><span>Microsoft, CompTIA, ITIL Foundation, or other relevant certifications are advantageous.</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<span> </span><p><span><span><span>Receptionist (Arabic Speaker)</span></span></span> <br>
<span><span>(<span>11690</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br>
<span><span>Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span>With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a <strong>Receptionist (Arabic Speaker)</strong> to join the One&Only team at <strong>One&Only The Palm Resort </strong>in Dubai.</span></p><br> <p><span>With the global growth of our brands, you will be responsible for all systems and procedures connected with front desk, check in, check out, resort information, guest transfers, guest relations, excursions, cashiering, night reception functions, and other allied front office functions. Will always project an image of courteousness and hospitality while handling guests. In addition, to perform all such duties and to carry out all such responsibilities as may be assigned from time to time to ensure the highest levels of personalized attention and standards of service. Anticipates the needs of guests, including prearrival journey and executes all requests in a timely fashion. You will be instrumental in creating an environment & executing service that is second to none by consistently seeking opportunities to create everlasting memories and building relationships.</span></p><br>
<p><br><span>Suitable candidate must be highly qualified and must have at least 1-2 years’ experience in a similar role in an upscale luxury hospitality industry or five-star hotels. He/She must have customer service & reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literacy including relevant software and experience in using an opera system. Middle East/GCC experience is an advantage.</span></p><br> <p><span>At <strong>One&Only</strong> creating <em><strong>JOY</strong></em> is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.</span><br> </p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<span> </span><p><span><span><span>Manager, Recreation</span></span></span> <br><span><span>(<span>20546</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong>Job Summary</strong></p><br>
<p>The Manager, Recreation of The Meydan Hotel will oversee daily operations across all resort recreational facilities—including pools and fitness center—to ensure exceptional guest service and strict adherence to hotel, health, and safety standards. This role leads team management, recruitment, colleague training, operational administrative tasks, and the development of the hotel’s wellness offerings. </p><br>
<p><strong>Key Responsibilities</strong></p><br>
<ul>
<li>Direct daily setup, maintenance, and routine inspections of all recreational areas (pools, fitness center, cabanas) to uphold guest service standards, safety protocols, and equipment condition.</li>
<li>Lead daily briefings, manage team shift and vacation schedules, enforce uniform/grooming standards, and maintain accurate departmental personnel records.</li>
<li>Partner with HR on recruitment and interviews, conduct onboarding and continuous training programs, and provide ongoing coaching, performance evaluation, and constructive feedback.</li>
<li>Design and manage the hotel's wellness calendar and launch new seasonal guest wellness experiences. </li>
<li>Departmental inventory management, supply tracking, and expense control while maintaining proficiency in the Opera PMS system. </li>
</ul>
<p><strong>Skills, Experience & Educational Requirements</strong></p><br>
<ul>
<li>At least 2 to 3 years experience supervising hospitality, recreation, or resort operations. </li>
<li>Certified in resort emergency protocols and first aid.</li>
<li>Strong communication, leadership, and team coaching skills with flexibility in scheduling.</li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<span> </span><p><span><span><span>Sous Chef, Farriers Restaurant</span></span></span> <br><span><span>(<span>20550</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><span><strong>Job Summary</strong></span></p><br>
<p><span>The Sous Chef supports the Chef De Cuisine in overseeing daily kitchen operations of Farriers Restaurant, ensuring consistent food quality, efficient service, and adherence to health and safety standards. This role involves supervising kitchen staff, assisting with menu development, managing inventory, and maintaining a high standard of culinary excellence. The Sous Chef plays a key leadership role, stepping in for the Chef De Cuisine when needed and helping foster a productive, team-oriented kitchen environment.</span></p><br>
<p><span><strong>Key Responsibilities</strong></span></p><br>
<ul>
<li><span>Assist the Chef De Cuisine in managing daily kitchen operations</span></li>
<li><span>Supervise and train kitchen staff to ensure consistent performance and skill development</span></li>
<li><span>Ensure all dishes are prepared and presented according to established standards</span></li>
<li><span>Monitor food quality, taste, and portion control</span></li>
<li><span>Enforce food safety, sanitation, and hygiene regulations</span></li>
<li><span>Assist with menu planning, recipe development, and costing</span></li>
<li><span>Manage inventory, ordering, and proper storage of food and supplies</span></li>
<li><span>Minimize food waste and control kitchen costs</span></li>
<li><span>Coordinate kitchen workflow to ensure timely service</span></li>
<li><span>Step in for the Chef De Cuisine during their absence as needed</span></li>
</ul>
<p><span><strong>Skills, Experience & Educational Requirements</strong></span></p><br>
<ul>
<li><span>Minimum of 2–5 years of professional kitchen experience</span></li>
<li><span>Strong culinary skills with a solid understanding of various cooking techniques</span></li>
<li><span>Experience in Lebanese Cuisine</span></li>
<li><span>Ability to work efficiently in a fast-paced, high-pressure environment</span></li>
<li><span>Strong attention to detail and commitment to food quality and presentation</span></li>
<li><span>Knowledge of food safety, sanitation, and health regulations</span></li>
<li><span>Effective communication and problem-solving skills</span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<span> </span><p><span><span><span>Manager, Front Office</span></span></span> <br><span><span>(<span>20586</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong>Job Summary</strong></p><br>
<p>The Manager, Front Office Manager at The Meydan Hotel is responsible for delivering exceptional guest experiences while optimizing room revenue, managing departmental budgets, and driving brand and quality standards. Serving as a key leader and Manager on Duty, the role ensures smooth daily coordination across departments, fosters team development, and maintains high standards of service, safety, and operational excellence. </p><br>
<p><strong>Key Responsibilities</strong></p><br>
<ul>
<li>Manage daily operations for Front Office, Guest Relations, Concierge, Bell Services, and Telephone Operators to maintain consistently high service standards. </li>
<li>Serve as the primary point of escalation for guest inquiries and concerns, applying effective service recovery to ensure maximum guest satisfaction.</li>
<li>Deliver personalized service for VIP, repeat, and loyalty guests, maintain active presence during peak hours, resolve guest concerns promptly, monitor online feedback, and consistently enforce LQA and brand standards. </li>
<li>Drive upselling, room upgrades, and premium sales; track key performance metrics (ADR, RevPAR, Occupancy); optimize inventory and overbooking with Revenue Management; and minimize revenue leakage, no-shows, and cancellations.</li>
<li>Manage daily Front Office operations, serve as Manager on Duty, coordinate group and VIP arrivals, ensure special requests are met, and work closely with Housekeeping and executive management to streamline service delivery.</li>
<li>Oversee operating expenses, purchasing, budget planning, cash handling, and P&L monitoring to ensure profitability.</li>
<li>Hire, coach, and schedule staff for optimal coverage; conduct performance reviews; identify training needs; hold monthly team meetings; and maintain a supportive, service-driven culture. </li>
<li>Lead, support, and supervise front-of-house colleagues to foster a welcoming environment and deliver seamless, efficient service throughout the guest journey.</li>
<li>Ensure full adherence to fire, life, and safety procedures, train staff on emergency protocols, and serve as an active member of the hotel emergency response team.</li>
</ul>
<p><strong>Skills, Experience & Educational Requirements</strong></p><br>
<ul>
<li>Bachelor’s degree or diploma in Hotel Management (or equivalent qualification)</li>
<li>Minimum 4 years of proven leadership experience in a similar Front Office management role within a 5-star luxury hotel environment; prior Middle East/GCC hospitality experience is essential.</li>
<li>Hands-on expertise in leading Property Management Systems (PMS), hotel management software, and Point of Sale (POS) tools.</li>
<li>Passionate about delivering proactive, anticipatory service—ensuring guest requests are greeted warm-heartedly, owned, and resolved with zero-refusal ("never say no") service standards.</li>
<li>Demonstrated ability to manage high-volume daily operations, multitask under pressure, and remain calm, level-headed, and decisive during emergency situations.</li>
<li>Exceptional interpersonal skills that foster a collaborative, positive, and energy-driven work culture with colleagues and guests alike. </li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<span> </span><p><span><span><span>Chef de Cuisine, Banquets</span></span></span> <br><span><span>(<span>20623</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p>Do you have the attitude and passion for your craft? Do you like creativity and innovation? Are you able to multi-task and manage your time effectively? If you believe that you possess these skills - then Atlantis, The Palm would like to partner with you!</p><br>
<p><strong>About the role </strong></p><br> <p>As a Chef de Cuisine, Banquets – you will manage and organize all the requirements of the restaurant kitchen to the highest standards in accordance with the standard operating procedures. You will ensure proper hygiene and sanitation in the workplace under your jurisdiction, adequate stocks of working materials, inter–department coordination and training. You will also carry full responsibility for the operating equipment, including its inventory levels, and maintain the resort food cost at all times as well as managing other business necessities such as the kitchen’s P&L. You must ensure and enforce the set service standard procedures by directing, supervising, and motivating staff to perform to their highest level of service. You will also communicate with the guests and share feedback with the chef in charge and the management. The feedback then will ensure high levels of food and service quality, and guest satisfaction is always maintained. Candidate that we are on a lookout for brings strong creativity and vision to culinary execution and leads by example while fostering innovation in the kitchen</p><br> <p><strong>About You</strong></p><br> <p>The ideal candidate must have a Diploma in Catering or similar and have 8-10 years’ experience in a 5-star international chain/hotel, whilst having a minimum of 2-3 years’ experience in a management role, such as a CDC or similar. The right candidate must have a comprehensive knowledge of HACCP as well as general health & safety in the workplace. Ideally candidate has experience in big volume hotels or was part of big banquet operations. </p><br> <p>We invite you to apply for this unique opportunity. Atlantis, The Palm offers an unbeatable opportunity to grow and develop in your career right in mix of a continuously developing city and diverse range of cultures<strong>.</strong></p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<span> </span><p><span><span><span>Waiter - In-room Dining</span></span></span> <br><span><span>(<span>20459</span></span></span>)</p><br> <p><span><span>Situated at the heart of Dubai’s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world’s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn. </span></span></p><br>
<p><strong><span>Job Summary</span></strong></p><br>
<p><em><span>The F&B Waiter will perform assigned tasks to The Meydan Hotel Food & Beverage standards, display good salesmanship in up-selling skills, coordinate with other Colleagues on special guest requests. Demonstrate excellent product knowledge, telephone skills and etiquette. Displays teamwork attitude toward all Colleagues. Communicate with guests and report guests’ feedback to the Team Leader and Manager to ensure high food and beverage, and service quality level is always maintained.</span></em></p><br>
<p><strong><span>Key Responsibilities</span></strong></p><br>
<ul>
<li><span>Ensure all Colleagues’ activities adhere to and support The Meydan Hotel Quality Standards.</span></li>
<li><span>Provide a link between kitchen and service areas.</span></li>
<li><span>Provide table and/or counter service of alcoholic/non-alcoholic beverages.</span></li>
<li><span>Be updated with food and beverages knowledge required to carry out duties.</span></li>
<li><span>Provide advice on food and beverages to guests.</span></li>
<li><span>Receive and store food and beverages adhering to all food hygiene regulations and procedures.</span></li>
<li><span>Consistently monitor quality of food and beverages being served and report to F&B Manager or F&B Team Leader.</span></li>
<li><span>Actively use up-selling techniques to exceed guests’ expectations and increase revenue.</span></li>
<li><span>Must have basic food and beverage knowledge.</span></li>
</ul> <p><span>Skills, Experience & Educational Requirements </span></p><br> <ul>
<li><span>Fluency in English is essential; any additional languages is preferable.</span></li>
<li><span>Must be willing to learn and skilled to perform the job of a Food & Beverage Attendant.</span></li>
<li><span>Any job experience in the Hospitality sector and/or Food & Beverage department in a Lodge environment (preferably five star) is a valuable addition.</span></li>
<li><span>Ability to lift heavy objects to complete duties and guest requests. </span></li>
<li><span>Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.</span></li>
<li><span>Ability to have strong guest-oriented services and communication skills. </span></li>
</ul>
<p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
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<span> </span><p><span><span><span>Lounge Hostess, Royal Tea Room & Elements - Atlants the Royal</span></span></span> <br><span><span>(<span>20617</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><strong>About the role</strong></p><br>
<p><br>As a Hostess at Royal Tea Room, you will be the first point of contact with our guests, creating a positive impression, greeting guests upon arrival, informing them of their wait time, monitoring the waiting list, showing guests to their tables, and bidding guests farewell as they leave. Using your charm to carry out a natural conversation with our guests, you will showcase your effective communication skills, customer service skills, and your efficiency as a team player, showcasing your ability to work positively in a fast-paced environment. In return, we will make sure you have the right support with the right training and leadership along the way. You will attend both external and internal training courses, developing your skills and fine-tuning your food and beverage acumen.</p><br> <p><strong>About you</strong></p><br>
<p>Ideally, we’d love you to have international exposure in a similar role or either 2 years of experience working within a luxury hotel and high-end restaurant. In addition to this, you will have excellent communication skills.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<span> </span><p><b><span><span><span>Marketing Manager, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>20514</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<p><span>The Marketing and Communications Manager will lead the day-to-day marketing of SIRO One Za’abeel, developing integrated campaigns that build brand awareness, strengthen community engagement and drive commercial performance across rooms, memberships, fitness, recovery and wellbeing experiences Reporting to the Cluster Director of Marketing & Communications, the role will work closely with hotel operations, Commercial teams, Global SIRO, agencies and strategic partners to translate the SIRO brand into locally relevant, high-impact activity across digital, social, PR, content, partnerships, events and CRM. </span><span>The successful candidate will be creative, commercially minded and hands-on, with strong experience in Dubai hospitality and an understanding of the luxury lifestyle, fitness and wellbeing landscape. While primarily responsible for SIRO, the role will also collaborate with and support the wider One Za’abeel cluster when required.</span></p><br>
<p><span><strong>About You</strong></span></p><br>
<ul>
<li><span>Minimum five years’ experience in integrated marketing, ideally within luxury or lifestyle hospitality</span></li>
<li><span>Previous hotel marketing experience</span></li>
<li><span>Strong knowledge of the Dubai hospitality and lifestyle market</span></li>
<li><span>Proven experience delivering integrated campaigns across digital, social, PR, content, partnerships and events</span></li>
<li><span>Strong commercial awareness and experience supporting revenue-generating activity</span></li>
<li><span>Experience managing agencies, budgets, timelines and campaign reporting</span></li>
<li><span>Excellent written and spoken English</span></li>
<li><span>Strong copywriting, presentation and stakeholder-management skills</span></li>
<li><span>Demonstrated ability to manage multiple projects in a fast-paced environment</span></li>
<li><span>Strong interest in fitness, wellbeing, performance and lifestyle brands</span></li>
<li><span>Flexibility to support evening and weekend events when required</span></li>
</ul><p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Head Waiter, Cloud 22 - Atlantis The Royal</span></span></span> <br><span><span>(<span>20557</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.</span></p><br> <p><span>Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.</span></p><br><p><strong>About the role </strong><br></p><br>
<p>As Head Waiter at Cloud 22, you will provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to our guests. The Head Waiter will greet all guests as they are being seated, creating a professional and friendly rapport to ensure a positive first impression and exceptional standard of service. You will be familiar with the complete food and beverage menu, knowledgeable on all promotional activities, and provides specialist advice to guests and colleagues on menu items when required. In addition to the above a priority of this role will be to closely monitor the consistency of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.</p><br> <p><strong>About you </strong><br></p><br>
<p>The ideal candidate must have a passion for hospitality with a minimum 2 years’ experience in a similar role with a proven track record of working in a high-volume restaurant. The successful candidate must possess excellent communication skills, be a team player, manage multiple tasks and have confidence in dealing with a diverse set of clienteles. Atlantis, The Royal offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Agent, Communications, One and Only One Za'abeel</span></span></span> <br>
<span><span>(<span>20291</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br>
<span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<p><span>The agent of the connectivity center is responsible for pre-arrivals processes and answering incoming calls, directing calls to the appropriate departments or guest rooms, and providing information and assistance to hotel guests. The role requires excellent communication and customer service skills and a genuine desire to serve and assist guests. They are expected to have an excellent service attitude, sense of urgency, be organized, diligent, dynamic, and always presentable. They will be responsible for creating joy for guests through anticipation, creativity, precision, empathy, warmth, tailoring every aspect of their stay to exceed their expectations.</span></p><br>
<p><span><strong>About You </strong></span></p><br>
<ul>
<li><span>Exceptional communication and interpersonal skills. </span></li>
<li><span>1 year of experience in guest services or a similar role in a luxury hotel.</span></li>
<li><span>Guest drive, team player, flawless communicator, passionate, well organized, details oriented.</span></li>
<li><span>Excellent problem-solving and decision-making abilities.</span></li>
<li><span>Ability to work in a fast-paced environment and handle multiple tasks simultaneously. </span></li>
<li><span>Fluent in English, both written and oral.</span></li>
<li><span>Knowledge of other languages is an advantage.</span></li>
</ul>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Front Office Agent, One and Only One Za'abeel</span></span></span> <br>
<span><span>(<span>20034</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br>
<span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<p><span>The Front Office Agent at One&Only One Za’abeel will contribute to creating joy and memorable moments for guests through anticipation, creativity, precision, empathy, and warmth, tailoring every aspect of their stay to exceed their expectations. They welcome guests, handle inquiries and departures, and respond promptly to guest needs. They handle payments, maintain accurate records, coordinate with other departments, and ensure compliance with policies and standards. They must aim by serving from the heart, caring for guests and colleagues, maintaining a high standard of service. </span></p><br>
<p><span><strong>Key Duties and Responsibilities</strong> </span></p><br>
<ul>
<li><span>Welcome arriving and departing guests in a warm and caring manner. </span></li>
</ul>
<ul>
<li><span>Upon guest arrival, register guests and assign rooms. </span></li>
</ul>
<ul>
<li><span>Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers. </span></li>
</ul>
<ul>
<li><span>Handle cashier’s transactions such as posting charges to guests and exchanging foreign currency according to the procedures. </span></li>
</ul>
<ul>
<li><span>Liaise and coordinate with various departments to ensure all information on guests is accurate such as rate, room type, billing, guest requests and oversee that guest’s specific requirements are addressed in an efficient manner. </span></li>
</ul>
<ul>
<li><span>Allocate rooms to expected arrivals after checking the Guests preferences and special requests. </span></li>
</ul>
<ul>
<li><span>Actively manage and record guest preferences and communicate to relative departments making sure they are followed up on and inserted in the appropriate systems (ALICE, SAGA, Opera etc.) </span></li>
</ul>
<ul>
<li><span>Deliver brand promise “We create Joy,” through guest preferences acknowledgement, personalization, and attention to details. </span></li>
</ul>
<ul>
<li><span>Maintain effective communication channels between each guest and relative departments to ensure guests are well informed and attended. Communication channels include personally and digitally using tools such as company smartphones (e.g. GMH and WhatsApp Business). </span></li>
</ul>
<ul>
<li><span>In the event of any guest incidents / inconveniences, attempt to solve each issue and escalate to management when necessary. All guest issues, incidents, and feedback is logged on ALICE within the same day of occurrence. </span></li>
</ul>
<ul>
<li><span>Ensure compliance with the LQA/Forbes Standards. </span></li>
</ul>
<ul>
<li><span>Being brand ambassador in creating amazing experiences and everlasting memories for the guests. </span></li>
</ul>
<ul>
<li><span>Ensure full knowledge of guest information regarding the property, the location, local culture, arts, nature, people, what is happening in the area etc. </span></li>
<li><span>Ensure that all internal and local rules, policies, and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. </span></li>
</ul>
<p><span><strong>About You </strong></span></p><br>
<ul>
<li><span>High school diploma or equivalent; bachelor's degree in hospitality management, business administration, or a related field. </span></li>
</ul>
<ul>
<li><span>1 year of experience in a front office or guest services role, preferably in a luxury hotel. </span></li>
</ul>
<ul>
<li><span>Strong leadership and organizational skills, with the ability to effectively manage a team and prioritize tasks. </span></li>
</ul>
<ul>
<li><span>Excellent communication and interpersonal skills, with the ability to interact with Guests and staff at all levels. </span></li>
</ul>
<ul>
<li><span>Excellent organizational skills, with the ability to manage multiple priorities and meet deadlines. </span></li>
</ul>
<ul>
<li><span>Proficiency in Opera PMS. </span></li>
</ul>
<ul>
<li><span>Proficiency in English (oral and written), additional language would be a plus. </span></li>
</ul>
<ul>
<li><span>Knowledge of hotel reservation systems, cash handling procedures, and Microsoft Office applications. </span></li>
</ul>
<ul>
<li><span>Ability to work flexible hours, including weekends and holidays. </span></li>
</ul>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Concierge, One and Only One Za'abeel</span></span></span> <br>
<span><span>(<span>20597</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br>
<span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<p><span>As a Concierge in a One & Only One Za’abeel, your primary responsibility is to ensure the highest level of guest satisfaction by providing exceptional service and creating everlasting moments and memorable experiences. </span><span>Your role is vital in creating a positive and memorable experience for guests, ensuring their needs are met promptly and efficiently. You must lead by serving from the heart, caring for guests and colleagues, maintaining a high standard of service. </span></p><br>
<p><span><strong>Key Duties and Responsibilities</strong> </span></p><br>
<ul>
<li><span>Highly skilled, personalized service expert dedicated to fulfilling every guest’s unique needs and desires, ensuring an unforgettable and seamless experience. </span></li>
</ul>
<ul>
<li><span>Handle every type of inquiries that are related to external sources such as shopping, itinerary personalization, recommendation and arrangement if required. </span></li>
</ul>
<ul>
<li><span>Coordinate and assist with guest arrivals and departures, ensuring a smooth and seamless experience. Arrange transportation, including airport transfers, limousines, and car rentals. Handle luggage, escort guests to their rooms, and provide orientations to hotel facilities and services when required. </span></li>
</ul>
<ul>
<li><span>Personally greet VIP guests and provide them with a heightened level of attention and service. </span></li>
</ul>
<ul>
<li><span>Maintain a comprehensive knowledge of local attractions, events, restaurants, and services to provide accurate recommendations and assistance. </span></li>
</ul>
<ul>
<li><span>Anticipate guests' needs and arrange tickets for shows, concerts, sporting events, tours, excursions, create unique experiences for guests, ensuring a seamless and enjoyable itinerary. </span></li>
</ul>
<ul>
<li><span>Handle special requests and arrange personalized amenities for guests, such as floral arrangements, special occasion celebrations, and surprise gifts. </span></li>
</ul>
<ul>
<li><span>Actively manage and record guest preferences and communicate to relative departments making sure they are followed up on and inserted in the appropriate systems (ALICE, SAGA, Opera etc.) </span></li>
</ul>
<ul>
<li><span>Directly involved in any projects assigned by the management ensuring completion in a timely manner within the assigned budget. </span></li>
</ul>
<ul>
<li><span>Build strong relationships with guests, maintaining a professional and courteous demeanor at all times. </span></li>
</ul>
<ul>
<li><span>Stay connected with regular guests after their stay should they require future bookings. </span></li>
</ul>
<ul>
<li><span>Maintain effective communication channels between each guest and relative departments to ensure guests are well informed and attended. Communication channels include personally and digitally using tools such as company smartphones (e.g. GMH and WhatsApp Business). </span></li>
</ul>
<ul>
<li><span>Assist in preparing personalized amenities with assistance of respective departments, such as rooms setups for special occasions (Honeymoon, Babymoon, Birthdays, Anniversaries, etc.) </span></li>
</ul>
<ul>
<li><span>In the event of any guest incidents / inconveniences, attempt to solve each issue and escalate to management when necessary. All guest issues, incidents, and feedback is logged on ALICE within the same day of occurrence. </span></li>
</ul>
<ul>
<li><span>Maximize revenues through cross selling outlets and services. </span></li>
</ul>
<ul>
<li><span>Minimize the risks of potential financial transaction issues, to control cashiering policies and procedures while providing ongoing coaching and training. </span></li>
</ul>
<ul>
<li><span>Follow all internal and local rules, policies, and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information </span></li>
</ul>
<ul>
<li><span>Ensure compliance with the LQA/Forbes Standards. </span></li>
</ul>
<ul>
<li><span>Being brand ambassador in creating amazing experiences and everlasting memories for the guests. </span></li>
</ul>
<ul>
<li><span>Ensure full knowledge of guest information regarding the property, the location, local culture, arts, nature, people, what is happening in the area etc. </span></li>
<li><span>Ensure that all internal and local rules, policies, and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. </span></li>
</ul>
<p><span><strong>About You </strong></span></p><br>
<ul>
<li><span>Bachelor's degree in hospitality management, business administration, or a related field. </span></li>
</ul>
<ul>
<li><span>At least one year of experience in a luxury hotel concierge role. </span></li>
</ul>
<ul>
<li><span>Excellent communication and interpersonal skills, with the ability to interact with Guests and staff at all levels. </span></li>
</ul>
<ul>
<li><span>Proficiency in Opera PMS</span></li>
</ul>
<ul>
<li><span>Proficiency in English (oral and written), </span></li>
</ul>
<ul>
<li><span>Additional language would be a plus. </span></li>
</ul>
<ul>
<li><span>Extensive knowledge of the local area, including attractions, restaurants, events, and transportation options. </span></li>
</ul>
<ul>
<li><span>Knowledge of relevant regulations and laws related to hotel operations. </span></li>
</ul>
<ul>
<li><span>Ability to work flexible hours, including weekends and holidays. </span></li>
</ul>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Front Office Assistant Manager, One and Only One Za'abeel</span></span></span> <br>
<span><span>(<span>20589</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br>
<span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About The Role </strong></span></p><br>
<p><span>The Assistant Manager, Front Office at One & Only One Za’abeel will be responsible for creating joy for guests through anticipation, creativity, precision, empathy, and warmth, tailoring every aspect of their stay to exceed their expectations. They will assist Front of House Manager in the operations and supervision of all front office departments, including guest services, concierge. They must lead by serving from the heart, caring for guests and colleagues, maintaining a high standard of service, and providing ongoing training and motivation to the team. </span></p><br>
<p><span><strong>Operational Key Duties and Responsibilities </strong> </span></p><br>
<ul>
<li><span>Supervise and manage front office operations, guest services, concierge</span></li>
</ul>
<ul>
<li><span>Monitor all financial transactions, including cash, credit card payments, and other forms of payment</span></li>
</ul>
<ul>
<li><span>Monitor the accuracy of guest folios, billing statements, and invoices, correcting any discrepancies as necessary</span></li>
</ul>
<ul>
<li><span>Ensure an efficient response in the event of overbooking scenario</span></li>
</ul>
<ul>
<li><span>Ensure that all daily arrival V.I.P. rooms, special request rooms, and long-stay guest rooms are pre-blocked-in advance, that Housekeeping is notified and that each room is prepared with the appropriate welcome amenities</span></li>
</ul>
<ul>
<li><span>Actively manage and record guest preferences and communicate with relative departments making sure they are followed up on and inserted in the appropriate systems (ALICE, SAGA, Opera etc.) </span></li>
</ul>
<ul>
<li><span>From the moment of pre-arrival, to establish strong connections and communication channels with each guest to set the tone for a seamless stay</span></li>
</ul>
<ul>
<li><span>Follow up on all guest dissatisfaction from the previous day, make sure all the issues are resolved in an efficient way and the guest is satisfied with the solution offered</span></li>
</ul>
<ul>
<li><span>Maintain effective communication channels between each guest and relative departments to ensure guests are well informed and attended. Communication channels include personal and digital tools such as company smartphones (e.g. GMH and WhatsApp Business)</span></li>
</ul>
<ul>
<li><span>In the event of any guest incidents / inconveniences, attempt to solve each issue and escalate to management when necessary. All guest issues, incidents, and feedback is logged on ALICE within the same day of occurrence</span></li>
</ul>
<p><span><strong>About You </strong></span></p><br>
<ul>
<li><span>Bachelor's degree in hospitality management, business administration, or a related field</span></li>
</ul>
<ul>
<li><span>At least 2 years of experience in a front office or guest services management role, in a luxury hotel</span></li>
</ul>
<ul>
<li><span>Strong leadership and organizational skills, with the ability to effectively manage a team and prioritize tasks</span></li>
</ul>
<ul>
<li><span>Excellent communication and interpersonal skills, with the ability to interact with Guests and staff at all levels</span></li>
</ul>
<ul>
<li><span>Proficiency in Opera PMS</span></li>
</ul>
<ul>
<li><span>Proficiency in English (oral and written)</span></li>
</ul>
<ul>
<li><span>Additional language would be a plus</span></li>
</ul>
<ul>
<li><span>Knowledge of relevant regulations and laws related to hotel operations</span></li>
</ul>
<ul>
<li><span>Ability to work flexible hours, including weekends and holidays</span></li>
</ul>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Bellman, One & Only One Za'abeel</span></span></span> <br>
<span><span>(<span>19986</span></span></span>)</p><br> <p><span><span>At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. </span></span></p><br>
<p><br>
<span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><span><strong>About the role</strong></span><br><span>The Bellman ensures the smooth and efficient handling of guest luggage and personal belongings, while acting as a brand ambassador to warmly welcome guests. This role is focused on delivering exceptional guest experiences through anticipation, attention to detail, creativity, empathy, and personalized service, ensuring every stay exceeds expectations.</span></p><br> <p><span><strong>About you</strong></span><br><span>You have previous experience in a similar role within the hospitality industry, along with strong customer service skills. You are friendly, approachable, and proactive in assisting guests with their needs and enquiries.</span></p><br>
<p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Manager, Water Quality, Atlantis The Palm</span></span></span> <br><span><span>(<span>20566</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br><p><span><strong>About The Role </strong></span></p><br>
<p><span>The Manager, Water Quality is responsible for leading and managing the day-to-day operations of the Water Quality Department. The role ensures the efficient treatment, distribution, testing, monitoring, and compliance of all water systems across pools, water features, spas, fountains, and water treatment facilities. The position is accountable for maintaining the highest standards of water quality, health and safety compliance, operational reliability, and team performance while ensuring minimal disruption to resort operations. </span></p><br>
<p><span><strong>Key Duties and Responsibilities</strong> </span></p><br>
<ul>
<li><span>Manage all Water Quality operations and associated water treatment facilities. </span></li>
</ul>
<ul>
<li><span>Oversee water treatment, filtration, circulation, and chemical dosing systems. </span></li>
</ul>
<ul>
<li><span>Ensure periodic testing, analysis, and monitoring of water quality parameters. </span></li>
</ul>
<ul>
<li><span>Maintain uninterrupted operation of all swimming pools, spas, water features, fountains, and waterpark water systems. </span></li>
</ul>
<ul>
<li><span>Implement preventive maintenance strategies to maximize system reliability and efficiency. </span></li>
</ul>
<ul>
<li><span>Review operational logs, inspection reports, and compliance documentation regularly. </span></li>
</ul>
<ul>
<li><span>Conduct performance reviews and establish development plans for team members. </span></li>
</ul>
<ul>
<li><span>Coordinate workforce planning, recruitment, training, and succession planning activities. </span></li>
</ul>
<ul>
<li><span>Ensure compliance with all company policies, Dubai Municipality requirements, and applicable health regulations. </span></li>
</ul>
<ul>
<li><span>Maintain accurate records of testing, inspections, certifications, and regulatory submissions. </span></li>
</ul>
<ul>
<li><span>Promote safe work practices and ensure proper use of PPE and safety procedures. </span></li>
</ul>
<ul>
<li><span>Investigate incidents and implement corrective and preventive actions. </span></li>
</ul>
<ul>
<li><span>Assist in preparing departmental budgets and forecasts </span></li>
</ul>
<ul>
<li><span>Support CAPEX planning, project justification, implementation, and monitoring. </span></li>
</ul>
<ul>
<li><span>Ensure efficient utilization of resources and cost-control measures </span></li>
</ul>
<ul>
<li><span>Collaborate with Operations, Engineering, Procurement, Health & Safety, and external authorities. </span></li>
</ul>
<ul>
<li><span>Provide technical guidance and recommendations on water quality matters. </span></li>
</ul>
<ul>
<li><span>Ensure effective communication between the Water Quality team and stakeholders. </span></li>
</ul>
<ul>
<li><span>Support audits, inspections, and compliance reviews </span></li>
</ul>
<p><span><strong>Management of Team </strong> </span></p><br>
<ul>
<li><span>To build and foster collaborative relationships with other departments within the organization to stay informed and abreast of new initiatives, products, and services. </span></li>
</ul>
<ul>
<li><span>Contribute to the preparation of the department budget and monitor the financial performance of a given area versus the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon. </span></li>
</ul>
<ul>
<li><span>Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff, and providing formal and informal feedback to maximize overall performance and team motivation while continuing to deploy resources effectively for growth and further strengthening the employee value proposition. </span></li>
</ul>
<ul>
<li><span>Ensuring strategic execution of the team priorities with responsibility for business performance and budget management, while acting as an advisor for leadership team; requires the ability to partner, execute, and lead through influence and collaboration across the company. </span></li>
<li><span>Managing and inspiring a talented and diverse group of colleagues and helping them develop and learn as they grow their careers. </span></li>
</ul>
<p><span><strong>Human Resources </strong> </span></p><br>
<ul>
<li><span>Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance management (Appraisal/PDP), colleague development and motivation, counselling / disciplinary issues. </span></li>
</ul>
<ul>
<li><span>Maintain and enhance the open-door policy to all colleagues providing advice and guidance when needed regarding their issues or concerns and/or grievances. </span></li>
</ul>
<ul>
<li><span>Ensure that the hotels are fully compliant with Kerzner people processes and deadlines that govern all Kerzner properties. i.e., CES, SAP, Probation reviews etc. </span></li>
</ul>
<ul>
<li><span>Ensure that the administration of the performance review process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties. </span></li>
</ul>
<ul>
<li><span>Maximize productivity and achieve optimum staffing levels to minimize additional payroll costs. </span></li>
</ul>
<ul>
<li><span>Talent Reviews are alive and active, and the target audience know why they are so important. </span></li>
</ul>
<ul>
<li><span>Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers positively encouraged. </span></li>
</ul>
<ul>
<li><span>Control the LTO in the operational departments in conjunction with the HR department to ensure that any areas of concern and monitored and rectified. </span></li>
</ul>
<ul>
<li><span>Conduct regular coaching sessions with HOD’s to further develop both their technical and management skills. </span></li>
</ul>
<ul>
<li><span>Manage the Engagement Survey process for the operational departments ensure that the follow up meetings are done, and the staff members have timely feedback. </span></li>
</ul>
<ul>
<li><span>Conduct interviews when applicable. </span></li>
</ul>
<ul>
<li><span>Review manning and re-recruitment of all positions </span></li>
<li><span>Ensure one CSR event takes place every quarter. </span></li>
</ul>
<p><span><strong>About You </strong></span></p><br>
<ul>
<li><span>Bachelor's Degree or Diploma in Engineering, Environmental Science, Chemistry, Water Treatment, Facilities Management, or related field. </span></li>
</ul>
<ul>
<li><span>Minimum 3 years in a leadership or management role. </span></li>
</ul>
<ul>
<li><span>Experience in hospitality, waterparks, large-scale pools, or recreational water systems preferred </span></li>
</ul>
<ul>
<li><span>Advance knowledge in systematic review and troubleshooting LSS water filtration, technical system, and public pools </span></li>
</ul> <p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Technician 3, Carpenter - Atlantis the Palm</span></span></span> <br><span><span>(<span>20568</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><span><span>The Carpenter Technician </span><span>is responsible for</span><span> carrying out preventive and corrective maintenance, repair, fabrication, and installation of carpentry</span><span>, </span><span>painting </span><span> and</span><span> joinery works throughout the property. This includes </span><span>maintaining</span><span> guest room furniture, doors, cabinets, wardrobes, wooden flooring, wall panels, ceilings, and other wooden fixtures to ensure they </span><span>remain</span><span> safe, functional, and aesthetically pleasing. The Carpenter works closely with the Engineering team to respond promptly to maintenance requests, support renovation projects, and </span><span>maintain</span><span> the hotel's quality standards while </span><span>complying with</span><span> all health, safety, and operational procedures to enhance the overall guest experience.</span></span></p><br> <br>
<p><strong>About the Role</strong></p><br>
<br>
<ul>
<li><span><span>Carry</span><span> out preventive and corrective maintenance of all carpentry-related items.</span></span> </li>
<li><span><span>Repair</span><span> and </span><span>maintain</span><span> guest </span><span>room</span> <span>gypsum ceiling,</span><span> furniture</span><span>, wardrobes, </span><span>cabinets,</span> <span>drawers</span><span> doors, door frames, skirting, and wooden flooring.</span></span> </li>
<li><span><span>Install</span><span>, repair, and adjust locks, hinges, door closers, handles, and other door hardware.</span></span> </li>
<li><span><span>Repair</span><span> damaged wooden panels, decorative </span><span>moldings</span><span>, partitions, and ceiling access panels.</span></span> </li>
<li><span><span>Carry</span><span> out polishing, sanding, laminate </span><span>repairs</span> <span>and</span><span> finishing</span><span> works.</span></span> </li>
<li><span><span>Fabricate</span><span> wooden components according</span> <span>site</span><span> measurements.</span></span> </li>
<li><span><span>Replace</span><span> damaged plywood, MDF, laminates, veneers, and solid wood components.</span></span> </li>
<li><span><span>Inspect</span><span> guest rooms for carpentry defects and complete repairs promptly.</span></span> </li>
<li><span><span>Support</span><span> renovation projects and room refurbishment activities.</span></span> </li>
<li><span><span>Maintain</span><span> carpentry tools and equipment in safe working </span><span>condition</span><span>.</span></span> </li>
<li><span><span>Ensure</span><span> all work areas are clean and free from hazards after completing work.</span></span> </li>
<li><span><span>Follow</span><span> all health, safety, and fire regulations.</span></span> </li>
<li><span><span>Coordinate</span><span> with other engineering trades to complete maintenance </span><span>works</span><span> efficiently.</span></span> </li>
<li><span><span>Coordinate with Managers/Team Leaders to follow up service orders, Update the status of the tasks.</span></span></li>
</ul>
<br>
<br>
<p><strong><span>About You</span></strong></p><br>
<ul>
<li><span><span>Carpentry and joinery skills</span></span></li>
<li><span><span>Furniture repair and restoration</span></span> </li>
<li><span><span>Door and hardware installation</span></span> </li>
<li><span><span>Wood finishing and polishing</span></span> </li>
<li><span>Attention to detail</span> </li>
<li><span>Time management</span> </li>
<li><span>Problem-solving ability</span> </li>
<li><span>Teamwork and communication</span> </li>
<li><span><span>Communication with </span><span>hotel</span><span> Guest during maintenance </span><span>works</span><span>.</span></span> </li>
<li><span>Safe use of hand and power tools</span> </li>
<li><span>Awareness of MEP related repair works will be an added advantage</span> </li>
</ul>
<br>
<br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Technician 3, Water Quality</span></span></span> <br><span><span>(<span>20572</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><span><span>The Water Quality, Technician 3, will maintain the appearance and water quality of the Water Features, Swimming </span><span>Pools</span><span> and Waterpark throughout the Atlantis property.</span></span></p><br>
<br>
<p><strong>About the Role</strong></p><br>
<br>
<ul>
<li><span>Prepare swimming pools for use by swim team/recreational swimmers including unlocking and removal of pool covers.</span></li>
<li><span>Maintain pools including vacuuming, washing decks and flushing gutters. </span></li>
<li><span>Wash, Scrub and disinfect pool area. </span></li>
<li><span>Clean and polish metal work and accessories. </span></li>
<li><span>Pick up debris in and around pool area. </span></li>
<li><span>Maintain cleanliness of mechanical rooms, storage rooms, electrical and boiler rooms. </span></li>
<li><span>Ensure the pool environment is safe for the general use. </span></li>
<li><span>Inspection of proper functions of plumbing & lighting systems and report damages, if any. </span></li>
<li><span>Water Analysis. </span></li>
<li><span>Daily Safety Inspections</span> </li>
<li><span>Any other tasked requested by superiors relevant to water quality.</span></li>
</ul> <br>
<br>
<p><strong>About You</strong></p><br>
<br>
<ul>
<li><span>1 – 3 years’ experience with 5 Star Hotels</span> </li>
<li><span>Desirable experience in Water Theme Parks</span> </li>
<li><span>Desirable experience in Facility Management Services etc. </span></li>
<li><span>Strong English communication skills. </span></li>
<li><span>Certified Pool Operator, (desirable – must complete within probational period).</span> </li>
<li><span>Must be able to swim.</span> </li>
<li><span>Must be able to adapt to flexible shift hours (Night or Day shifts) to obtain operation needs.</span></li>
</ul>
<br>
<br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Technician 3, HVAC - Atlantis the Palm</span></span></span> <br><span><span>(<span>20564</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><span><span>Technician 3 – HVAC is responsible for supporting the preventive and corrective maintenance of HVAC systems under supervision, focusing on basic servicing, inspections, and </span><span>assistance</span><span> during breakdowns to ensure safe and reliable operations.</span></span></p><br>
<br>
<p><strong><span>About the Role</span></strong></p><br>
<br>
<ul>
<li><span><span>Assist</span><span> in PPM and corrective maintenance of FCUs, AHUs, FAHUs, exhaust fans, and ventilation systems.</span></span> </li>
<li><span>Support senior technicians during troubleshooting and repairs.</span> </li>
<li><span>Carry out basic checks (filters, belts, drains, lubrication).</span> </li>
<li><span>Follow safety procedures and permit-to-work requirements.</span> </li>
<li><span>Maintain logbooks and report issues to seniors.</span> </li>
<li><span>Housekeeping of plant rooms and work areas.</span> </li>
<li><span><span>Attend breakdown calls and </span><span>assist</span><span> in shutdown activities.</span></span></li>
</ul>
<br>
<br>
<p><strong><span><span>About You</span> </span></strong></p><br>
<br>
<ul>
<li><span>Qualification:</span><span> ITI / Trade Certificate in HVAC or related field.</span> </li>
<li><span>Experience:</span><span> 2–3 years in HVAC maintenance (hotel/building preferred).</span> </li>
<li><span>Basic understanding of HVAC systems and tools.</span> </li>
<li><span><span>Willing</span><span> to learn and work under supervision.</span></span></li>
</ul>
<br>
<br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Technician 1, Water Quality</span></span></span> <br><span><span>(<span>20571</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><span>The Water Quality, Technician 1 will be assisting the Manager and Assistant Manager with the day-to-day operations of the Water Quality Department, focusing on the cleanliness, presentation, maintenance, and safe operation of swimming pools, water park pools, water features, slides, and rides. Support the planning and coordination of maintenance, cleaning, and operational activities, implementing measures to minimize disruption to guest and resort operations. Oversee Water Quality Technicians and contractors, ensuring all cleaning, maintenance, and project works are completed safely, efficiently, on time, and to the highest standards. Conduct regular inspections to ensure pools, slides, rides, water features, plant rooms, and associated areas are maintained in a clean, safe, and fully operational condition. Provide technical support and assist with problem-solving for escalated issues related to water quality, safety, and operations, while maintaining effective communication and coordination with other departments. Assist with team scheduling, contractor management, project planning, and leave administration to ensure adequate operational coverage, regulatory compliance, and an exceptional guest experience.</span></p><br> <br>
<p><strong>About the Role</strong></p><br>
<br>
<ul>
<li><span>Assist with the preparation of staff rosters, team assignments, work schedules, and safe work practices to ensure the effective cleaning, maintenance, and operation of pools, water attractions, slides, rides, and water features.</span> </li>
<li><span>Plan and coordinate maintenance, cleaning, and improvement works to ensure all facilities remain safe, presentable, and operational while supporting the park's daily and future operational requirements.</span> </li>
<li><span>Allocate and utilize team members and contractors effectively to achieve departmental objectives and maintain high standards of cleanliness, safety, and guest satisfaction.</span> </li>
<li><span>Contribute to the day-to-day operational decisions of the Water Quality Department, ensuring activities are aligned with business and operational needs.</span> </li>
<li><span>Oversee the daily cleaning, inspection, maintenance, and readiness of pools, slides, rides, water features, plant rooms, and associated operational areas.</span> </li>
<li><span>Supervise Water Quality Technicians, contractors, and support personnel, ensuring all work is completed safely, efficiently, and to the required quality standards.</span> </li>
<li><span>Ensure regular water quality testing and analysis are conducted and that all results comply with health, safety, and operational standards.</span> </li>
<li><span>Assist in the implementation and continuous improvement of departmental procedures, operational standards, and maintenance programs.</span> </li>
<li><span>Support training and development initiatives, provide on-the-job coaching, and assist with employee performance reviews.</span> </li>
<li><span>Ensure all operational records, water quality reports, inspections, and maintenance documentation are completed accurately and maintained in accordance with company requirements.</span> </li>
<li><span>Maintain a safe working environment by ensuring equipment, tools, and facilities are properly maintained, inspected, and fit for purpose.</span> </li>
<li><span>Conduct routine inspections to identify cleanliness, safety, maintenance, or presentation issues and ensure corrective actions are completed promptly.</span> </li>
<li><span>Ensure the water park is clean, safe, and fully prepared for the next day's operation, with all attractions, pools, and guest areas meeting established operational and presentation standards.</span> </li>
<li><span>Maintain regular communication with team members and keep management informed of operational issues, safety concerns, project progress, and improvement opportunities.</span></li>
</ul>
<br>
<br>
<p><strong>Technical Requirements</strong></p><br>
<ul>
<li>Understand instrumentation, its uses and its limitations, and its appropriate/suitable application as it applies to water treatment.</li>
<li>Understand and select fit for purpose/appropriate materials to the applied environment.</li>
<li>Understand FRP/PVC/HDPE and other typical industry materials. </li>
<li>Have a basic understanding of the use of energy, its consumption and possible efficiency improvements.</li>
<li>Be able to read and understand P&IDs, schematic drawings, PFD’s and other basic single-line diagrams. </li>
<li>Understand the concepts of business continuity.</li>
<li>Have a basic understanding of and appreciation of swimming pool systems and other display/water features and their non-biological systems.</li>
<li>Analyse/understand the need to pay close attention to water quality.</li>
<li>Assess the quality of the work provided by contractors both commercially and practically. </li>
</ul> <br>
<p><strong>About You</strong></p><br>
<br>
<ul>
<li><span><span>Diploma or Degree in Mechanical or Electrical trade or minimum of 8 </span><span>years</span> <span>work</span><span> experience</span></span> </li>
<li><span><span>Experienced in coordinating and executing </span><span>minor p</span><span>rojects.</span></span> </li>
<li><span>Relevant experience in Waterpark Maintenance, Life Support Systems, Water Filtration System maintenance (desirable more than 3 years)</span> </li>
<li><span>Proven diverse skill set in mechanical, electrical, and plumbing.</span> </li>
<li><span><span>Fluent communication skills in English</span><span> in both written and spoken</span></span> </li>
<li><span>Leadership Skills</span> </li>
<li><span>Organizational Skills</span> </li>
<li><span>Understanding of Control Systems – desirable</span> </li>
<li><span>Certified Pool Operator, (desirable – willing to obtain within probationary period)</span></li>
</ul>
<br>
<br>
<br>
<br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
</div>