Computer Technician Jobs in UAE

<p>The technology sector in Dubai offers an opportunity for a practical and service-oriented IT Support Technician to assist users, maintain computer systems, troubleshoot technical problems, and help keep day-to-day IT operations running smoothly.</p> <p>Key Responsibilities<br /> Provide first-level technical assistance to employees and users.<br /> Set up and configure computers, laptops, printers, and other IT equipment.<br /> Diagnose and resolve common hardware, software, and connectivity problems.<br /> Install and update operating systems, applications, and approved software.<br /> Assist users with email, internet, printing, and basic system-access issues.<br /> Maintain records of reported technical problems and completed support activities.<br /> Monitor IT equipment and report faults requiring specialist attention.<br /> Assist with user account setup, password resets, and basic access requests.<br /> Note: Candidates can send their updated CV via Email: hr.tanyaas@gmail.com</p>

Remote IT Technician – Role Description & Qualifications Role Overview The Remote IT Technician provides technical support and maintenance services for computer systems, software applications, and network-related technologies from a remote work environment. This role is responsible for diagnosing technical issues, resolving user requests, and ensuring the reliable operation of information technology systems. The position requires strong troubleshooting skills, effective communication, and the ability to deliver timely technical assistance while maintaining high standards of customer service. Key Responsibilities • Provide remote technical support for hardware, software, operating systems, and business applications. • Diagnose, troubleshoot, and resolve technical issues through remote access tools and support platforms. • Install, configure, and maintain software, system updates, and user applications. • Respond to service requests, prioritize incidents, and manage support tickets through completion. • Assist users with account access, system configuration, and general technology-related inquiries. • Monitor system performance and identify recurring technical issues for further investigation. • Escalate complex incidents to specialized technical teams when appropriate while maintaining clear communication with users. • Maintain accurate documentation of support activities, resolutions, and technical procedures. • Support security practices by following established policies for system access, software updates, and data protection. • Contribute to continuous improvement initiatives by recommending enhancements to support processes and technical documentation. Qualifications and Requirements • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related technical field; equivalent technical experience may also be considered. • Experience in IT support, technical support, service desk, or help desk roles is preferred. • Strong understanding of computer hardware, operating systems, networking fundamentals, and software applications. • Familiarity with remote support tools, ticketing systems, and IT service management practices. • Excellent analytical and troubleshooting skills with attention to detail. • Strong written and verbal communication skills with a customer-focused approach. • Ability to prioritize multiple technical issues while meeting service expectations. • Strong organizational skills and accurate documentation practices. • Ability to work independently while collaborating effectively with technical teams. • Commitment to continuous learning and staying current with evolving technologies and support practices. Summary The Remote IT Technician plays a vital role in maintaining reliable technology operations by delivering efficient remote technical support and resolving user issues with professionalism and accuracy. This position offers opportunities to expand technical expertise, contribute to operational efficiency, and build a rewarding career in information technology and technical support.

Royex Technologies (https://www.royex.ae) is a Mobile app and Website Development Company based in Dubai. We are looking for a Customer Technical Support Engineer to join our team. The ideal candidate must have a strong foundation in programming languages, excellent communication skills, and the ability to act as a bridge between clients and our technical team. This role involves handling client meetings, understanding their requirements, and preparing tailored technical proposals based on discussions.<br>Key Responsibilities:Act as the first technical point of contact for clients to address queries, issues, and requirements. Attend client meetings (both onsite and virtual) to gather project requirements and provide technical insights. Prepare detailed proposals, including technical specifications, workflows, and cost estimates, based on discussions with the client. Provide technical assistance, troubleshooting, and product support to clients when required. Work closely with internal teams (development, sales, and project management) to ensure client requirements are met. Maintain strong relationships with clients by ensuring timely communication and support. Keep up-to-date with emerging technologies and industry trends to provide innovative solutions.<br>Requirements:Bachelor’s degree in Computer Science, IT, or a related field. Strong knowledge of programming languages. Excellent communication and interpersonal skills. Strong problem-solving skills and the ability to explain technical concepts in simple terms. Ability to multitask and manage multiple client interactions efficiently. Minimum 2 year of experience in a technical support or Project Coordinator role. Language: Must be fluent in English & Arabic<br>Compensation:Monthly Salary: AED4,000 to AED6,000<br>Other Benefits:Mobile bill Allowance, Yearly Tour allowance and Weekly 2 holidays<br>Please share your resume to hr@royex.net and for more details about Royex, please visit www.royex.ae

Role: Technical Support Specialist (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $30 - $55/hour<br>Role Overview:We are hiring for one of our clients, seeking a Computer User Support Specialists to work on a contract basis. This role involves providing technical assistance to end users, troubleshooting hardware and software issues, and maintaining IT systems. The specialist will resolve technical problems and ensure minimal downtime for users across multiple locations.<br>Key Responsibilities:• Provide first-level technical support via phone, email, or chat for hardware, software, and network issues.• Diagnose and resolve computer system problems, including operating systems, applications, and peripherals.• Escalate complex issues to appropriate teams while tracking and documenting resolution progress.• Assist with user account management, including password resets and access provisioning.• Maintain inventory of IT assets and ensure compliance with software licensing agreements.<br>Required Skills & Qualifications:• Minimum of 2 years of experience in a computer user support or help desk role.• Proficiency in troubleshooting Windows and mac OS operating systems and common software applications.• Strong problem-solving skills with the ability to explain technical solutions to non-technical users.• Experience with ticketing systems such as Service Now or Zendesk for issue tracking.• Customer service orientation with a focus on responsiveness and clear communication.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Information Services industry, contributing to seamless IT operations for distributed teams. The position supports a high-volume user base across multiple time zones.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<p>The IT Support Technician is responsible for providing technical assistance to employees, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of the company&#8217;s IT infrastructure. The role involves resolving technical problems, managing IT equipment, and supporting users with daily technology-related requirements.<br /> candidate share CV via shanainterco@gmail.com</p>

<p>The IT Support Technician is responsible for providing technical assistance to employees, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of the company&#8217;s IT infrastructure. The role involves resolving technical problems, managing IT equipment, and supporting users with daily technology-related requirements.<br /> candidate share CV via shanainterco@gmail.com</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>The purpose of this position is to provide effective engineering and maintenance services covering the Automatic Fare Collection (AFC) and CCTV system for Dubai Metro.</span></span></p><br> <p><span><span><b>MAIN RESPONSIBILITIES</b></span></span></p><br> <ul> <li><span><span>Assist the AFC Team Leader in carrying out all level of preventive and corrective maintenance activities on AFC systems covering automatic gates, ticket vending machines, ticket office machines, central control and AFC station equipment and related components.</span></span></li> <li><span><span>Install, service and reconfigure AFC and CCTV systems located in stations, depots and car parks.</span></span></li> <li><span><span>Carry out repair and maintenance work with the use of hand, machine, electrical and electronic tools and reference to technical drawings, schematics, manuals, procedures and work instructions.</span></span></li> <li><span><span>Identify and replace faulty AFC equipment, handover/taken back to the electronics workshop for repair.</span></span></li> <li><span><span>Maintain accurate maintenance records of automatic fare collection system and equipment performance, work accomplished and other information using a computerised maintenance management system.</span></span></li> <li><span><span>Assist the AFC Team Leader and/ or other technical support staff to implement complex systems or new projects.</span></span></li> <li><span><span>Ensure the maintenance tools and equipment are maintained in good condition both before and after job activities.</span></span></li> <li><span><span><span>Perform shift and emergency duties when required.</span></span></span></li> <li><span><span><span>Perform and carry out duties as instructed/ directed by the AFC Team Leader.</span></span></span></li> </ul> <p><span><span><b>KEY SKILLS</b></span></span></p><br> <ul> <li><span><span><span>Ability to use various</span><span>&nbsp;electronic test equipment and PC for the maintenance of automatic fare collection system.</span></span></span></li> <li><span><span>Ability to write simple technical reports, prepare method statements and drawings as required.</span></span></li> <li><span><span><span>Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment.</span></span></span></li> <li><span><span>Strong organisational skills, detail oriented, and the ability to handle multiple priorities.</span></span></li> <li><span><span><span>Preferably hold a valid UAE driving license with good driving skill and experience.</span></span></span></li> </ul> <p><span><span><b>EXPERIENCE</b></span></span></p><br> <ul> <li><span><span><span>Preferably 1-year work experience as a qualified electrical, mechanical, electro-mechanical, or electronics technician in maintaining and repairing automatic fare collection system&nbsp;automatic gates, ticket vending machines, ticket office machines, central control and AFC system related components.</span></span></span></li> </ul> <p><span><span><b>EDUCATIONAL QUALIFCATION</b></span></span></p><br> <ul> <li><span><span><span>Vocational trade certificate/diploma/degree in electronics/ Computer science/information technology/electrical or mechanical engineering discipline or equivalent.</span></span></span></li> </ul> </div>

Position Objectives:The Technical Support Engineer will provide technical, application, and operational support for the Bonya platform during project delivery, testing, rollout, and post-go-live stabilisation. The role will support users, investigate incidents, assist with configuration, monitor platform behaviour, coordinate with development and infrastructure teams, and help ensure smooth adoption of the system.<br>Job Description and Responsibilities Provide first-level and second-level support for Bonya users during UAT, pilot, rollout, and production stabilisation. Log, triage, investigate, assign, and track incidents, service requests, defects, and user queries. Support user access, role assignment, password/SSO issues, workflow issues, and configuration-related support requests. Reproduce reported defects and provide a clear technical analysis to developers and testers. Monitor application behaviour, system logs, job failures, integration errors, and performance issues. Support data import/export activities, report generation, user administration, and routine operational tasks. Assist with deployment validation, smoke testing, release verification, and environment checks. Prepare support guides, FAQs, knowledge base articles, and user support documentation. Participate in hyper care and post-go-live support. Escalate issues to infrastructure, development, database, integration, or security teams as required.<br>Qualification and Required Skills Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.3+ years of experience in application support, technical support, systems support, or service desk escalation roles. ITIL Foundation or equivalent service management certification is desirable. Experience supporting ERP, CRM, workflow, service management, or custom enterprise applications. Experience with Odoo or similar enterprise platforms is desirable. Basic understanding of Linux, Postgre SQL, web applications, APIs, logs, user roles, and access control. Experience working with ticketing tools, incident management processes, and SLA-based support. Experience supporting UAT, go-live, and hyper care activities is advantageous.

IT & AV Technician – Dubai???? Location: Dubai, UAE???? Salary: Up to AED 6,500 + Fuel Expenses???? Employment Type: Full-Time Valid UAE Driving License is mandatory. Degree/Diploma attestation is mandatory from both the candidate’s home country and MOFA Candidates without a UAE Driving License must be willing and able to obtain one after selection.<br>We are looking for an experienced IT & AV Technician to join our team in Dubai. The role involves installation, configuration, commissioning, troubleshooting, maintenance, and customer-site support across IT, AV, and Security solutions.<br>⚠️ IMPORTANT – MANDATORY REQUIREMENT:Candidates must have hands-on experience in BOTH AV and Security systems. Experience in only AV or only Security will not be considered.<br>Key Responsibilities• Install, configure, commission, maintain, and troubleshoot IT infrastructure, AV, and Security systems.• Install and support Interactive Flat Panels (IFP), video conferencing systems, cameras, microphones, speakers, and presentation systems.• Install and configure IP CCTV, NVR/DVR, IP cameras, storage, remote viewing, and related security systems.• Support access control systems and related security solutions.• Troubleshoot audio, video, display, connectivity, hardware, software, and network issues.• Install and configure networking equipment including switches, routers, access points, and structured cabling.• Support cybersecurity solutions including endpoint protection, antivirus, firewalls, and network security devices.• Perform preventive maintenance, upgrades, migrations, and relocation projects.• Attend customer sites and resolve technical issues within agreed SLA timelines.• Conduct customer demonstrations and provide basic user orientation after installations.• Maintain accurate service reports, installation records, and technical documentation.• Work independently or as part of a project implementation team while following OEM, HSE, and quality standards. Requirements• Diploma or Bachelor’s degree in IT, Computer Science, Electronics, Computer Engineering, or a related technical field.• Hands-on experience in BOTH AV and Security systems is mandatory.• Strong practical experience with AV solutions and CCTV/Security systems.• Good knowledge of IT hardware, networking, troubleshooting, and field support.• Experience with IP CCTV, NVR/DVR, IP cameras, video conferencing, IFPs, displays, audio systems, and networking equipment.• Good customer service and communication skills.• Ability to work independently with minimal supervision and handle customer-site assignments.

Role Description This is a part-time remote role for an IT Support Officer. The IT Support Officer will provide day-to-day technical assistance to staff, including resolving hardware and software issues, responding to support tickets, and guiding users through troubleshooting steps. Responsibilities include supporting desktop computers and peripherals, managing printer configuration and connectivity, and maintaining basic IT documentation related to devices and procedures. The role also involves monitoring system performance, escalating complex technical issues to senior IT personnel or vendors, and ensuring secure and stable remote access for team members. The IT Support Officer will communicate clearly with non-technical users and coordinate with internal teams to minimize downtime and maintain smooth operations. Qualifications Candidates should possess strong Technical Support and Troubleshooting skills for resolving day-to-day user issues. Candidates should possess foundational Information Technology skills, including understanding of operating systems, networks, and common office applications. Candidates should possess experience supporting Desktop Computers, including setup, configuration, and basic maintenance. Candidates should possess Printer Support skills, including installation, network configuration, and resolving printing errors. Strong communication skills and the ability to explain technical concepts to non-technical users. Ability to work independently in a remote environment, manage priorities, and respond promptly to support requests. Experience with remote support tools, ticketing systems, and basic cybersecurity best practices is beneficial. Relevant certification (e.g., Comp TIA A+, ITIL Foundation) or equivalent practical experience in IT support is preferred.

Role: Computer Science Expert (PhD) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $80 - $90/hour<br>Role Overview:We are hiring for one of our clients, seeking a Computer Science Expert (PhD) to work on a contract basis. The role involves conducting advanced research and development in computer science, with a focus on algorithmic innovation and scalable system design. Candidates will be expected to contribute to high-impact technical projects and collaborate with cross-functional teams to solve complex computational challenges.<br>Key Responsibilities:• Develop and optimize algorithms for large-scale data processing and machine learning applications.• Design and implement scalable software systems to meet performance and reliability requirements.• Conduct in-depth research to advance the state-of-the-art in computer science, including theoretical and applied contributions.• Collaborate with engineering teams to translate research findings into production-ready solutions.• Evaluate emerging technologies and methodologies to enhance computational efficiency and system architecture.<br>Required Skills & Qualifications:• PhD in Computer Science or a closely related field, with a strong academic or industry research background.• Expertise in algorithm design, complexity analysis, and computational theory.• Proficiency in programming languages such as Python, C++, or Java, with experience in low-level optimization.• Experience with distributed computing frameworks, parallel processing, or high-performance computing environments.• Familiarity with machine learning frameworks, data structures, and optimization techniques for real-world applications.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of next-generation computational systems. The position allows for remote work, providing flexibility while engaging with cutting-edge research and development initiatives.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<ol><li><p>Install, configure, test, and maintain <strong>IVMS/GPS devices and related vehicle hardware</strong>.</p></li><li><p>Diagnose and troubleshoot <strong>hardware and software issues</strong> related to IVMS systems.</p></li><li><p>Perform wiring, device installation, replacement, testing, and preventive maintenance.</p></li><li><p>Configure IVMS devices and ensure proper communication with the <strong>fleet management software/platform</strong>.</p></li><li><p>Troubleshoot connectivity, device communication, GPS/GSM, and system integration issues.</p></li><li><p>Provide technical support to customers and resolve reported system problems.</p></li><li><p>Coordinate with the technical/software support team when further troubleshooting is required.</p></li><li><p>Conduct system acceptance tests after installation or repair.</p></li><li><p>Support clients in effectively using the fleet management software.</p></li><li><p>Maintain accurate records of installations, maintenance, and technical issues.</p></li><li><p>Provide weekly activity and achievement reports to the Operations Manager.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Technical background in <strong>Electronics, Electrical, IT, Computer Hardware, or a related field</strong>.</p></li><li><p>Hands-on experience with <strong>IVMS, GPS tracking, telematics, or vehicle tracking systems</strong> is highly preferred.</p></li><li><p>Good knowledge of <strong>hardware installation, wiring, troubleshooting, and device configuration</strong>.</p></li><li><p>Good understanding of <strong>software troubleshooting, networking, and system connectivity</strong>.</p></li><li><p>Ability to diagnose both <strong>hardware and software-related problems</strong>.</p></li><li><p>Good communication and customer service skills.</p></li><li><p>Candidates currently available in the <strong>UAE</strong> and able to join immediately will be preferred.</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>Multiskilled Technician</p><br> <br><br>Business <br><br>Job Purpose <br><p>To carry out various preventive and breakdown maintenance activities in both Terminal 1 and Terminal 2.</p><br> <br><br>Principal Accountabilities <br><p>1.Will assist the Multi-Skilled Technician E&amp;I with his day-to-day duties.<br> 2.Will keep track and list of materials that are used. This is done in conjunction with the Multi-Skilled Technician E&amp;I and the Maintenance Engineer.<br> 3.Will fabricate, weld, overhaul, repair or fit machinery, plant, pumps, valves, pipe work, etc. as directed.&nbsp;<br> 4.Will carry out Preventive Maintenance checks and advise the Multi-Skilled Technician or Maintenance Manager if equipment is unsafe or requires maintenance.<br> 5.Shall take over the day to day maintenance responsibilities in the absence of Multi-Skilled Technician E&amp;I.<br> 6.Will work safely and efficiently on the Terminals and berth 51 as per the EHS procedures of the HJATL.<br> 7.Will form part of the Emergency Response Team if directed<br> &nbsp;</p><br> <br><br>Additional Principal Accountabilities <br><br>Cyber Information Security Responsibilities <br><p><br> Comply with all applicable information security policies, standards, and procedures.<br>Classify and protect information assets in accordance with the Data Classification Standard.<br>Participate in mandatory information security awareness and training programs.<br>Support information security initiatives and activities within the organization.<br>Consider information security requirements when managing changes involving information assets.<br>Report security incidents, vulnerabilities, weaknesses, or non-compliance in accordance with established procedures.<br>Fulfil role-specific information security responsibilities and contribute to maintaining the effectiveness of the Information Security Management System (ISMS).</p><br><br><br>Experience <br><p>Minimum Knowledge, Skills and Experience<br> Education: NCTVT certificate.&nbsp;<br> Qualifications &amp; experience: Good all round fitting / fabrication skills. Fully aware of all operations in chemical storage terminal.<br> Computer skills:<br> Language &amp; writing skills:<br> Other skills &amp; competencies:<br> &nbsp;</p><br> <br><br><br> </div>

<p>Key Responsibilities – IT Technician Support and Maintenance</p><ul><li><p>Install, configure, and maintain computer hardware, software, networks, and related IT equipment across the organisation.</p></li><li><p>Provide proactive first and second-line technical support for all users, diagnosing and resolving IT issues promptly in line with service standards.</p></li><li><p>Monitor and maintain accurate records of IT assets, hardware inventory, and software licences using established asset management systems.</p></li><li><p>Troubleshoot problems with desktops, laptops, printers, and network devices, escalating issues when necessary in accordance with company guidelines.</p></li><li><p>Collaborate with IT colleagues to implement regular system updates, security patches, and antivirus processes to safeguard network integrity and data security.</p></li><li><p>Assist with the onboarding and offboarding of users by setting up accounts, deploying devices, and managing user permissions within company systems.</p></li><li><p>Support meeting rooms, AV systems, and remote conferencing tools to facilitate seamless business communications and operations.</p></li><li><p>Contribute to IT projects, including systems migrations, infrastructure upgrades, and digital transformation initiatives as directed by IT management.</p></li><li><p>Promote a positive IT service culture, maintaining professionalism and empathy in all user interactions, and providing clear instructions when needed.</p></li></ul><p>Essential Skills & Experience – IT Troubleshooting and End User Support</p><ul><li><p>Proven experience in a hands-on IT Technician, IT Support, or Helpdesk role, preferably in a hospitality, office, or multi-department environment.</p></li><li><p>Excellent knowledge of Windows and Mac operating systems, MS Office Suite, and standard business applications.</p></li><li><p>Basic networking skills, including familiarity with TCP/IP, Wi-Fi configuration, and troubleshooting network connectivity issues.</p></li><li><p>Strong organisational skills with meticulous attention to detail and the ability to prioritise and resolve tasks efficiently.</p></li><li><p>Effective communication and interpersonal skills to support colleagues at all technical levels, both in-person and remotely.</p></li><li><p>Commitment to confidentiality, data protection, and compliance with all relevant IT security policies.</p></li><li><p>Ability to adapt to new technologies and willingness to learn as the IT environment evolves.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Desirable Qualifications & Additional Experience – IT Certifications and Continuous Learning</strong></p><ul><li><p>Formal IT qualifications such as CompTIA A+, Microsoft Certified Professional, or equivalent (preferred).</p></li><li><p>Experience supporting hospitality-specific or property management systems.</p></li><li><p>Familiarity with cloud-based platforms (e.g., Office 365, Google Workspace) and remote management tools.</p></li><li><p>Awareness of current technology trends, cybersecurity threats, and best practices in IT service delivery.</p></li></ul><p><strong>Join Our Team – Professional Development and Supportive Culture</strong></p><ul><li><p>Be part of a supportive and collaborative team that values professional growth and ongoing training.</p></li><li><p>Opportunity to make a positive impact by ensuring business continuity and operational efficiency through robust IT support.</p></li><li><p>Inclusive and welcoming workplace where all individuals are respected and valued for their unique contributions.</p></li></ul>

Company Description EXPERT DECORE LLC is a growing organization specializing in high-quality decor solutions for residential, commercial, and hospitality spaces. The company focuses on delivering reliable, well-executed projects that combine aesthetic design with practical functionality. Team members collaborate closely to ensure installations and facilities are maintained to a high standard. EXPERT DECORE LLC values safety, professionalism, and customer satisfaction, providing opportunities for career growth in a dynamic environment.<br>Role Description:- The Maintenance Coordinator is a full-time, on-site role based in Abu Dhabi. This role is responsible for coordinating daily maintenance activities, including scheduling and overseeing repairs, inspections, and preventive maintenance tasks for equipment and facilities. The Maintenance Coordinator will track maintenance requests, assign work to technicians, monitor progress, and ensure timely completion according to safety and quality standards. The role involves maintaining maintenance records, communicating with internal teams and external service providers, and supporting continuous improvement of maintenance procedures. The Maintenance Coordinator will also assist in inventory management for tools and spare parts, and help ensure compliance with relevant regulations and company policies.<br>Qualifications:- Experience in preventive maintenance planning and execution. Strong knowledge of and general maintenance practices. Skills in maintenance management, including scheduling, tracking, and reporting. Supervisory skills to coordinate and guide maintenance staff or external contractors. Ability to read and interpret technical documentation, manuals, and maintenance logs. Good organizational and time management skills, with attention to detail. Effective written and verbal communication skills in English; additional languages are an advantage. Proficiency with basic computer applications and maintenance management software or spreadsheets. Experience in facilities, construction, or decor-related environments is preferred. Relevant technical diploma or certification in maintenance, engineering, or a related field is beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br>Number of positions: 1<br>Recruiter name:&nbsp;Siva Krishna Bonda&nbsp;<br>Reference number: 73275&nbsp;</p><br> <p>Mediclinic Airport Road Hospital&nbsp;| Abu Dhabi | United Arab Emirates</p><br><b>MAIN PURPOSE OF JOB</b> <br><p>To perform a variety of administrative and technical duties related to the preparation and dispensing of pharmaceutical drugs in accordance with standard procedures and guidelines and under supervision of a qualified Pharmacist</p><br> <br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>Proper and accurate dispensing of medication under supervision of a licensed Pharmacist and in accordance with company policy and regulatory requirements</p><br> <p>Provide general administrative duties in supporting the Pharmacist with dispensing, prescriptions, billing and insurance claims and cash management</p><br> <p>Support the stock control and management processes aimed at maintaining appropriate stock levels, correct medication storage, and timely stock delivery services&nbsp;to wards</p><br> <p>Support with patient recordkeeping and insurance administration&nbsp;</p><br> <p>Monitor relevant governance and risk management practices to ensure overall compliance with company standards and patient safety guidelines&nbsp;</p><br> <br><br><b>REQUIRED EDUCATION</b> <br><p>A relevant Bachelor's degree in Pharmaceutical sciences from an accredited institution as per the relevant licensing authority's requirements</p><br> <p>Registration as a Pharmacy Technician with the relevant healthcare authority is desired</p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>At least 2-3 years' experience in the Pharmaceutical field within a healthcare setting</p><br> <p>Current registration in country of origin</p><br> <br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Computer literacy and proficiency in MS Office applications </li><li>Insurance procedures and billing rules </li><li>Verbal and written communication skills in English </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

Job Description<br><br>Important: After reviewing the key responsibilities and deciding to apply, you will need to complete an AI-based chat interview. This is part of the application process. The interview is not timed, but please complete it within a reasonable period so your application can move forward.<br><br>Key Accountabilities<br><br>Team Management Lead and manage a team of applications support analysts, providing guidance, mentorship, and performance evaluations. Foster a collaborative and productive team environment, promoting professional development and knowledge sharing. Guides technical implementation team on the approach and technical functions during the project deployment Provide technical mentorship and guidance to junior team members Applications Solutions Contributes to RFI and RFP for individual products and end-to-end solutions Manage technical discussion meetings to gather the required information for the Technical Design Specification creation and to make sure that the client requirements are correctly addressed in the provided solution Analyze, design, and implement software solutions of varying complexity, including server-side and middleware Application Maintenance and Support Ensure the availability, performance, and stability of our applications and software systems. Oversee the resolution of application-related incidents, problems, and service requests, ensuring timely and effective responses. Collaborate with cross-functional teams, such as development, infrastructure, and quality assurance, to address and resolve application issues. Design and implement effective solutions and models to store and retrieve client data. Install and organize information systems to guarantee data lake functionality Manage vendors and extracts relevant information for knowledge transfer, conducts knowledge transfer sessions for deployment projects, technologies, and solutions Diligently teaming with the infrastructure, network, database, application and business intelligence teams to guarantee high data quality and availability Application Troubleshooting and Problem Solving Investigate and analyze complex application issues, identifying root causes and implementing appropriate solutions. Develop and maintain troubleshooting guides, knowledge bases, and standard operating procedures to enhance support efficiency. Provide escalation support for critical application incidents and act as a point of contact for senior management. Monitor the system performance by performing regular tests, troubleshooting, and integrating new features Support existing software including development of enhancements, defect resolution, determining and resolving performance issues, debugging, upgrading, deployment and migration Application Optimization and Enhancements Collaborate with business stakeholders to identify opportunities for application improvements, performance enhancements, and feature enhancements. Participate in the planning and implementation of application upgrades, patches, and migrations, ensuring minimal disruption to business operations. Oversee the migration of data from legacy systems to new solutions and recommend solutions to improve new and existing database systems Relationship Management Establish and maintain strong working relationships with internal users, business units, and external clients to understand their application support needs and expectations. Serve as a liaison between the applications support team and other departments, facilitating effective communication and coordination.<br>Qualifications<br><br>BSc. / B. E / M. C. ABachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)<br><br>Experience<br><br>Proven experience in managing a team of application support analysts. In-depth knowledge of application support best practices, ITIL framework, and incident management processes.<br><br>Skills<br><br>Strong technical proficiency in troubleshooting, maintaining, and supporting enterprise applications and software systems. Experience with Bigdata, Data Analytics, databases, SQL, scripting languages, and application monitoring tools.<br><br>About Us<br><br>Who we are: A young UAE based company focused on finding talented people, helping them and our clients to grow<br><br>What we do: Delivering great customer experiences is at the heart of what we do. We do this by creating meaningful connections between brands and their customers, by providing the right people who seamlessly integrate into our clients’ organizations to deliver great experiences.<br><br>About The Team<br><br>About Emirates integrated Telecommunications Company PJSC<br><br>The Emirates Integrated Telecommunications Company PJSC was founded in 2005. We are the UAE’s second licensed telecommunications operator. We operate under two brands: du (launched in 2007) and Virgin Mobile the region’s first digital service (started operations in September 2017). We are listed on the Dubai Financial Market (DFM) and trade under the DU ticker (Bloomberg DU UH, Refinitiv DU. DU). Our core shareholders are government-related entities (Emirates Investment Authority 50.12%, Emirates International Telecommunications 19.7%, Mamoura Diversified Global Holding PJSC 10.06%) and the remaining by public shareholders.

\n4.\tKEY ACCOUNTABILITIES\n\nJob Specific Accountabilities Accountability 1\n\n•\tCarries out trouble shooting activities both routine and on major equipment such as power generation equipment, solid state controls, PLC panels, computer systems, operation facilities, and high voltage equipment. Uses diagnostic and measuring equipment such as multi-meter oscilloscope megohmmeter, solid state trip devices, multi- amp protective relay test units, numerologic control system tester, ammeter, high voltage audio visual test equipment etc.\n\n•\tProvides work direction to Electrical Technician and participates in carrying out repairs on various types of electrical equipment. Includes repairing or replacing defective parts, obtaining necessary suppliers, parts and tools as necessary, testing and handling over the user department.\n\n•\tCarries out electrical work on construction projects. Includes preparing material take-off lists, providing full description of parts required, passing list to his supervisor / Team Leader forthe ordering of parts, obtaining equipment and supplies from warehouse, installing conduits, power cables and related wiring, sockets, lighting and grounding system etc., re-installing motors, installing new heavy duty transformers, installing control circuits, etc. Prepares specifications as required. Carries out electrical work on construction projects through to commissioning phase.\n\n•\tDesigns and engineers electrical systems for new installations and modifications. Includes ordering required materials for the project designing and preparing schematics and detailed drawings, developing specifications as required, preparing estimates for budgeting purposes and carrying out full operational test on completion of the work.\n\n•\tRestarts equipment following loss of power. Includes following standard procedures applicable to type of plant and equipment e.g. power house, process control or other specific area.\n\nAccountability 2\n\n•\tPerforms other related duties such as transporting materials, equipment and parts to different work locations.\n\n•\tCoordinates daily work load and special projects. Includes liaising with Production and various maintenance crafts, on such matters as the provision of test information, requests for support from other crafts, safety drills and training, availability of materials, equipment and spare parts and exchange of information on engineering technical data.\n\n•\tCarries out a variety of administrative activities. Includes preparing daily time sheets, daily work activities report, proposed work schedule for the following day, weekly report on status of major projects, monthly work order status report, forms for repair or testing of equipment, request for work to be completed outside UAD field by ADNOC Offshore or outside contractors, Maximo operation, carrying out research for Purchasing or Engineering and preparing blue prints etc.\n\n

WHO WE ARE:<br>AVI-SPL is a digital enablement solutions provider transforming how people and technology connect to elevate experiences, create new value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe success starts with a strong team and that an inclusive and diverse workplace moves us all forward.<br>WHAT YOU’LL DO:<br>As an On-Site IT & AV Support Technician, you will provide hands-on 1st and 2nd line IT support within a modern corporate workplace, with a strong focus on Microsoft Intune, endpoint management, device deployment, Microsoft 365 and end-user support. A key part of the role will be supporting the full device lifecycle, including Windows device enrolment, Intune registration, Company Portal configuration, application deployment, compliance troubleshooting, device builds and user onboarding. Alongside your core IT responsibilities, you will provide support for professional AV and collaboration technologies across meeting rooms, boardrooms and shared spaces, including Microsoft Teams Rooms, Crestron, Biamp, Cisco and Poly systems. The position is highly user-facing and requires someone with previous experience supporting users within a professional corporate environment. Experience within a law firm or legal services environment is highly desirable.<br>KEY RESPONSIBILITIESIT Support – 1st & 2nd Line Provide hands-on 1st and 2nd line IT support to users within a professional corporate environment. Troubleshoot Windows 10/11 laptops, desktops, peripherals, mobile devices and meeting room PCs. Diagnose and resolve hardware, software, network connectivity and user-profile issues. Support new starters, leavers, device replacements and equipment refresh activities. Prepare and configure laptops and other endpoint devices for users. Support Active Directory and Entra ID-related user and device issues within agreed permissions. Troubleshoot authentication, password, MFA and access-related issues. Manage incidents and service requests through the client's service desk platform, ensuring accurate documentation and timely resolution. Provide desk-side, remote and walk-up support while maintaining a high level of customer service.<br>Microsoft Intune / Endpoint Management A strong practical understanding of Microsoft Intune and endpoint management is essential for this role.<br>Responsibilities include:<br>Enrol and re-enrol Windows devices into Microsoft Intune / Endpoint Manager. Configure and troubleshoot devices during initial deployment and user onboarding. Register devices and verify successful communication with Intune. Configure and troubleshoot Microsoft Company Portal. Support users with Company Portal registration and device setup. Deploy and install approved applications through Company Portal. Troubleshoot applications that fail to download, install or update through Company Portal. Check application deployment status and identify failed or pending installations. Initiate device sync and policy refreshes and verify successful policy application. Troubleshoot device compliance issues and identify why endpoints are reporting as non-compliant. Verify configuration profiles, security policies and application deployment status. Support device rebuilds, resets, re-enrolments and replacement-device migrations. Troubleshoot Conditional Access issues relating to device compliance and user access. Escalate advanced Intune policy, configuration or backend issues to the appropriate client IT team or managed service provider. Microsoft 365 & User Support Provide support across the Microsoft 365 environment, including:Microsoft Outlook Microsoft Teams One Drive Share Point Microsoft Office applications Exchange-related user issues Microsoft Entra ID / authentication<br>Support user onboarding and offboarding in accordance with client processes, including account access, device setup, Microsoft 365 configuration and application availability. AV & Meeting Room Technology<br>Provide day-to-day support for professional AV and collaboration systems across meeting rooms, boardrooms and shared spaces.<br>Technologies include:Microsoft Teams Rooms (MTR) Crestron DM-NVX AV-over-IPCrestron 4-Series control processors and touch panels Biamp Tesira DSP platforms Cisco Room Kit Pro Poly Studio X70 / X52Poly TC10 touch controllers Sennheiser Team Connect Ceiling microphones Shure Microflex Wireless and ULX-DDante audio networking PTZ cameras, displays, amplifiers, speakers and associated meeting-room peripherals<br>Responsibilities include supporting users with meeting setup, content sharing and conferencing; troubleshooting audio, video, camera, microphone and control-system issues; performing routine system health checks; and providing hands-on assistance during important meetings and events. The technician will diagnose issues at first line and escalate complex AV programming, DSP or infrastructure faults where required.<br>CLIENT INTERACTION & CORPORATE ENVIRONMENT<br>Deliver a professional, responsive and discreet support service appropriate for a corporate workplace. Previous experience supporting users within a corporate or professional services environment is essential. Experience within a law firm or legal services organisation is highly desirable. Confident supporting senior stakeholders, executives and other high-profile users. Maintain professionalism and composure when resolving urgent issues during meetings or business-critical activities. Work closely with client IT, facilities and workplace teams. Communicate clearly with users throughout incidents and service requests. Follow established incident, escalation, security and change-management procedures.<br>DOCUMENTATION & REPORTING<br>Maintain accurate records of IT and AV incidents, service requests, actions and resolutions. Document device deployments, rebuilds and endpoint-related activities. Update knowledge-base articles and user support documentation. Identify recurring issues and recommend opportunities to improve the user experience. Maintain accurate asset and device information where required.<br>WHAT WE’RE LOOKING FOR<br>Candidates should demonstrate practical experience with:Microsoft Intune / Endpoint Manager Windows device enrolment and deployment Microsoft Company Portal Application deployment through Company Portal Device compliance and configuration profiles Windows 10/11 endpoint troubleshooting Microsoft 365Microsoft Teams Outlook One Drive and Share Point Active Directory / Entra IDMFA and authentication troubleshooting Laptop builds, rebuilds and device migrations Hardware and peripheral troubleshooting Service desk / ticketing platforms Basic TCP/IP, DNS, DHCP, LAN and Wi-Fi troubleshooting<br>Candidates should also have experience supporting or troubleshooting workplace AV technologies, ideally including Microsoft Teams Rooms, Crestron, Biamp, Cisco, Poly and Dante.<br>EXPERIENCE3–5 years' experience in IT support, desktop support, service desk or blended IT/AV workplace technology roles. Strong hands-on 1st and 2nd line IT support experience. Practical experience supporting Microsoft Intune-managed Windows endpoints. Demonstrable experience with device enrolment, Company Portal configuration and application deployment. Experience supporting Microsoft 365 environments. Experience providing desk-side support in a corporate or professional services environment is essential. Previous law firm/legal-sector IT support experience is highly desirable. Experience supporting meeting rooms, Microsoft Teams Rooms and corporate AV systems. Comfortable supporting senior and executive-level users. Able to work effectively under pressure during business-critical incidents, meetings and events.<br>QUALIFICATIONS & MANDATORY REQUIREMENTS<br>Diploma or degree in IT, Information Technology, Computer Science, AV Technology, Electronics or a related field preferred. Microsoft qualifications relating to Microsoft 365, Intune or Endpoint Management are advantageous. Manufacturer/platform training in Crestron, Biamp, Dante, Cisco or Poly is advantageous. Valid UAE Driver's Licence – Required.<br>PERSONAL ATTRIBUTES<br>Strong troubleshooting and problem-solving ability. Professional and confident in a corporate environment. Excellent communication and customer-service skills. Calm and solutions-oriented when dealing with urgent issues. Comfortable interacting directly with senior stakeholders. Able to work independently while collaborating effectively with wider IT, AV and facilities teams. Strong attention to detail and ability to follow established IT processes and security requirements.<br>WHY YOU’LL LIKE WORKING HERE<br>Medical benefits, including dental. Paid holidays, sick leave and personal days. Ongoing access to technical training and manufacturer certifications. Inclusive and dynamic company culture.

menu close<br><br>Capture<br><br>Connect<br><br>Control<br><br>Company Careers 4 Contact<br><br>WH #7, Bin Bishr Building<br><br>Ras Al Khor, Dubai<br><br>+971 54 582 2023<br><br>info@resolute-dynamics.com<br><br>AI / ML Engineer<br><br>Apr 2, 2025 Resolute Dynamics<br><br>About The Role<br><br>We are looking for an AI/ML Engineer to join our team and contribute to the development, deployment, and optimization of machine learning models for real-world applications. This role provides an opportunity to work on cutting-edge AI technologies, improve model performance, and drive innovation in artificial intelligence and machine learning.<br><br>The Principal Responsibilities Of The AI /ML Engineer Are<br><br>Design, develop, and optimize machine learning models for various applications. Collect, preprocess, and analyze large datasets to improve model accuracy and efficiency. Deploy, monitor, and maintain ML models in production environments. Implement and fine-tune deep learning architectures using frameworks like Tensor Flow and PyTorch. Collaborate with cross-functional teams to integrate AI-driven solutions into products and services. Stay up to date with the latest advancements in AI, ML, and data science to enhance system performance.<br><br>Requirements<br><br>Qualifications Required<br><br>Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. Strong understanding of machine learning algorithms, deep learning techniques, and statistical modeling. Proficiency in Python and experience with ML frameworks such as Tensor Flow, PyTorch, or Scikit-Learn. Hands-on experience with data preprocessing, feature engineering, and model evaluation. The ability to effectively communicate technical concepts verbally and in writing. Ability to operate in a fast-paced environment, make effective and timely decisions, and solve complex problems.<br><br>Qualifications Preferred<br><br>Master’s degree or PhD in AI, Machine Learning, or a related field. At least 2+ years of professional experience in AI/ML development. Experience working with cloud platforms (AWS, GCP, or Azure) for ML model deployment. Knowledge of MLOps, model monitoring, and performance optimization techniques. Familiarity with Natural Language Processing (NLP), Computer Vision, or Reinforcement Learning. Prior experience working at a startup or fast-growing tech company.<br><br>Aug 26, 2026<br><br>Building a Unified Fleet Data API Gateway<br><br>Most fleets do not run one telematics system; they run several, and each one keeps its data behind its own login, its own API, and its own format. A unified fleet data API gateway solves this by putting a single, consistent interface in front of every vendor, so each vehicle<br><br>Read More<br><br>Stay up-to-date with what's next<br><br>Δ<br><br>By signing up to receive emails from Resolute, you agree to our Privacy Policy.<br><br>segments<br><br>Capture Connect Control<br><br>the company<br><br>ABOUTBLOGCAREERSCONTACTSITEMAP<br><br>Social<br><br>Linked InInstagram Facebook<br><br>Contact<br><br>Bin Bishr Building – Warehouse No:07, Ras Al Khor Industrial Area 1, Dubai, UAE<br><br>PO Box No : 35450<br><br>Phone: +971 54 582 2023<br><br>Email: info@resolute-dynamics.com<br><br>© 2026 Resolute Dynamics.<br><br>Privacy policy Press resources