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DHL
UAE - Abu Dhabi
<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em><em>.</em><strong>- DHL Global Forwarding</strong> has an opening for an <strong>Ocean Freight Export Senior Specialist </strong>in <strong>Dubai, United Arab Emirates. </strong>Lead and direct dedicated shipment execution activities while serving as the primary point of contact for customers. Understand customer needs and ensure adherence to service commitments and foster strong client relationships by initiating customer visits to identify upselling opportunities. Optimize profitability through advanced strategic routing, assignment of shipments, accurate invoicing, and effective resolution of disputes. Maintain compliance with regulatory requirements and identify process improvements to enhance efficiency and productivity. Address customer concerns promptly and highlight issues early to ensure effective exception and complaint handling maintaining customer loyalty and trust.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Ocean Freight Export Senior Specialist position </strong></p> <ul> <li>Coordinate shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Act as Customer first point of contact for shipment information, exception / complaint management and claims</li> <li>Manage shipment routing and assignment to ensure customer service commitments are in line with the service promise and profit maximized, while also preparing accurate invoices and supporting documentation, and addressing invoice disputes.</li> <li>Ensure implementation of necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Build close business relationship with existing customers, understand customer needs, identify potential upsell opportunities, conduct customer visits and achieve a desired level of customer retention</li> <li>Study and resolve issues in day-to-day delivery and implement best practices for Ocean Freight Operations focusing on increasing effectiveness and efficiency</li> <li>Resolve performance issues of suppliers, and propose solutions to improve performance</li> <li>Resolve recurring issues, and suggest enhancements to processes focusing on increasing effectiveness and efficiency</li> <li>Provide functional guidance, advice or training to less experienced positions</li> <li>Analyze and implement opportunities to enhance ocean freight productivity, and efficient resource allocation and utilization</li> <li>Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed</li> <li>Contribute to PDs and GEMBA, highlight issues and share improvement ideas proactively</li> </ul> <p>Other Areas in Ocean Freight Operations:</p> <ul> <li>Confirm transport orders and optimize bookings</li> <li>Control, the distribution of all required Import/Export documents</li> <li>Identify performance issues of suppliers, and propose solutions to improve performance</li> <li>Update Customs shipment information and physical status, resolve customer issues and incidents</li> <li>Own the profitability of the file</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Bachelor’s Degree or equivalent experience/qualification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>more than 2 years</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>
DHL
UAE - Abu Dhabi
<div><br><div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em><em>.</em><strong>- DHL Global Forwarding</strong> has an opening for an <strong>Ocean Freight Export Senior Specialist </strong>in <strong>Dubai, United Arab Emirates. </strong>Lead and direct dedicated shipment execution activities while serving as the primary point of contact for customers. Understand customer needs and ensure adherence to service commitments and foster strong client relationships by initiating customer visits to identify upselling opportunities. Optimize profitability through advanced strategic routing, assignment of shipments, accurate invoicing, and effective resolution of disputes. Maintain compliance with regulatory requirements and identify process improvements to enhance efficiency and productivity. Address customer concerns promptly and highlight issues early to ensure effective exception and complaint handling maintaining customer loyalty and trust.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Ocean Freight Export Senior Specialist position </strong></p> <ul> <li>Coordinate shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Act as Customer first point of contact for shipment information, exception / complaint management and claims</li> <li>Manage shipment routing and assignment to ensure customer service commitments are in line with the service promise and profit maximized, while also preparing accurate invoices and supporting documentation, and addressing invoice disputes.</li> <li>Ensure implementation of necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Build close business relationship with existing customers, understand customer needs, identify potential upsell opportunities, conduct customer visits and achieve a desired level of customer retention</li> <li>Study and resolve issues in day-to-day delivery and implement best practices for Ocean Freight Operations focusing on increasing effectiveness and efficiency</li> <li>Resolve performance issues of suppliers, and propose solutions to improve performance</li> <li>Resolve recurring issues, and suggest enhancements to processes focusing on increasing effectiveness and efficiency</li> <li>Provide functional guidance, advice or training to less experienced positions</li> <li>Analyze and implement opportunities to enhance ocean freight productivity, and efficient resource allocation and utilization</li> <li>Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed</li> <li>Contribute to PDs and GEMBA, highlight issues and share improvement ideas proactively</li> </ul> <p>Other Areas in Ocean Freight Operations:</p> <ul> <li>Confirm transport orders and optimize bookings</li> <li>Control, the distribution of all required Import/Export documents</li> <li>Identify performance issues of suppliers, and propose solutions to improve performance</li> <li>Update Customs shipment information and physical status, resolve customer issues and incidents</li> <li>Own the profitability of the file</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Bachelor’s Degree or equivalent experience/qualification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>more than 2 years</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div></div>
DHL
UAE - Abu Dhabi
<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.</em><strong>- DHL Global Forwarding</strong> has an opening for a <strong>Warehouse Operative </strong>in <strong>Dubai, United Arab Emirates. </strong>Support administration of warehouse and manual handling plans and processes to provide smooth operations for forklift operations, material handling and ground operations activities including movement, storage and inventory control; stacking, loading or unloading materials, finished goods, tools; packaging of materials and maintenance of existing inventories in line with the business strategy and requirements, corporate guidelines and policies.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Warehouse Operative position </strong></p> <ul> <li>Under supervision receive goods, accurately sort, label and store goods ensuring optimization of warehouse space</li> <li>Under supervision verify items against the record of shipment, and inspect condition for damages/ defects, update received and shipped items according to established procedures</li> <li>Ensure proper routing of materials is maintained while transporting the materials between departments</li> <li>Verify and pack items for shipment according to specifications and the applicable transportation method</li> <li>Comply with established procedures to maintain and log the movement of incoming and outgoing materials and products</li> <li>Perform order fulfilment based on customer requirements</li> <li>Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules</li> <li>Resolve recurring issues faced during delivery as per defined processes, systems and methods</li> <li>Undertake generally repetitive tasks related to movement, tools, and packaging (e.g. pickers and packers)</li> <li>Pack items for shipment according to specifications</li> <li>Under supervision receive goods, scan and verify items against the shipment record</li> <li>Undertake generally repetitive tasks to consolidate transshipment and sorting activities (e.g. within sorting centers)</li> <li>Under supervision support operate gas or electric powered forklift truck to move, stack, stage, load or unload materials, parts, finished goods, etc. and may use a hi-rise to load items in storage racks</li> <li>Verify and process applicable documentation during package/ freight pick-up or arrival at warehouse</li> <li>Under supervision operate a scanner to process all incoming and outgoing shipments</li> <li>Comply with established procedures to arrange daily pick-up schedules and dispatch pick-up delivery information in a timely and efficient manner</li> <li>Ensure forklifts and equipment are properly checked, used and maintained on a daily basis</li> <li>Support general admin tasks related to shipment processing and documentation, sending status information and accepting/ securing over-the-counter payments</li> <li>Answer basic queries from customer service and sales for shipment tracking and resolve issues related to misplaced shipments</li> <li>Stay updated with the methods of use of all equipment and obtain related certifications for loading, unloading and material handling equipment</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards and guidelines</li> <li>Support and interact primarily with colleagues of own team</li> <li>Communicate information that requires some explanation or interpretation</li> <li>Address task-related issues appropriately to maintain work relationships</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>Individual contributor without direct responsibility for leading others</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Vocational/Specialized/Technical/Certification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>more than 2 years</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>
DHL
UAE - Abu Dhabi
<div><br><div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.</em><strong>- DHL Global Forwarding</strong> has an opening for a <strong>Warehouse Operative </strong>in <strong>Dubai, United Arab Emirates. </strong>Support administration of warehouse and manual handling plans and processes to provide smooth operations for forklift operations, material handling and ground operations activities including movement, storage and inventory control; stacking, loading or unloading materials, finished goods, tools; packaging of materials and maintenance of existing inventories in line with the business strategy and requirements, corporate guidelines and policies.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Warehouse Operative position </strong></p> <ul> <li>Under supervision receive goods, accurately sort, label and store goods ensuring optimization of warehouse space</li> <li>Under supervision verify items against the record of shipment, and inspect condition for damages/ defects, update received and shipped items according to established procedures</li> <li>Ensure proper routing of materials is maintained while transporting the materials between departments</li> <li>Verify and pack items for shipment according to specifications and the applicable transportation method</li> <li>Comply with established procedures to maintain and log the movement of incoming and outgoing materials and products</li> <li>Perform order fulfilment based on customer requirements</li> <li>Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules</li> <li>Resolve recurring issues faced during delivery as per defined processes, systems and methods</li> <li>Undertake generally repetitive tasks related to movement, tools, and packaging (e.g. pickers and packers)</li> <li>Pack items for shipment according to specifications</li> <li>Under supervision receive goods, scan and verify items against the shipment record</li> <li>Undertake generally repetitive tasks to consolidate transshipment and sorting activities (e.g. within sorting centers)</li> <li>Under supervision support operate gas or electric powered forklift truck to move, stack, stage, load or unload materials, parts, finished goods, etc. and may use a hi-rise to load items in storage racks</li> <li>Verify and process applicable documentation during package/ freight pick-up or arrival at warehouse</li> <li>Under supervision operate a scanner to process all incoming and outgoing shipments</li> <li>Comply with established procedures to arrange daily pick-up schedules and dispatch pick-up delivery information in a timely and efficient manner</li> <li>Ensure forklifts and equipment are properly checked, used and maintained on a daily basis</li> <li>Support general admin tasks related to shipment processing and documentation, sending status information and accepting/ securing over-the-counter payments</li> <li>Answer basic queries from customer service and sales for shipment tracking and resolve issues related to misplaced shipments</li> <li>Stay updated with the methods of use of all equipment and obtain related certifications for loading, unloading and material handling equipment</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards and guidelines</li> <li>Support and interact primarily with colleagues of own team</li> <li>Communicate information that requires some explanation or interpretation</li> <li>Address task-related issues appropriately to maintain work relationships</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>Individual contributor without direct responsibility for leading others</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Vocational/Specialized/Technical/Certification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>less than 2 years</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div></div>
DHL
UAE - Abu Dhabi
<div><div><p><strong><span>As Business Development Director Service Logistics Middle East, you are responsible for driving new business growth and delivering an ambitious growth agenda across the Middle East. You identify, assess and win new sales opportunities, develop strategic customer relationships and lead negotiations to secure new business.</span></strong></p><p><strong><span>In this role, you manage new business opportunities and lead the end-to-end sales process for Service Logistics in the region, working closely with internal stakeholders to develop competitive solutions that meet customer needs. You will become a vital part of the Service Logistics regional team. Service Logistics is the market leader in aftermarket logistics, field service solutions and circular economy.</span></strong></p><p><span>Preferred location: United Arab Emirates (UAE). Candidates currently based in the UAE are preferred. The employment offer, including compensation and benefits, will be aligned with the terms and conditions applicable in the country of employment and local market conditions.</span></p><p><strong><span>Terms & Conditions</span></strong><strong><span></span></strong></p><ul><li><span>A full-time senior leadership position in Business Development for a strategic growth solution in DHL Supply Chain</span></li><li><span>A competitive salary package, depending on knowledge and experience</span></li><li><span></span></li><li><span>Additional benefits in accordance with local employment terms and company policies</span></li><li><span>The role includes approximately 25% travel across the Middle East region & occasional intercontinental travel</span></li><li><span>A senior role with international context within a fast-growing strategic product for DHL Supply Chain</span></li><li><span>International exposure through working with customers and colleagues across EMEA</span></li><li><span>High visibility within the organization and significant opportunities for professional growth</span></li><li><span>You will work in an organization where you can truly be yourself – you are valued for who you are</span></li><li><span>Great Place to Work: a workplace at the world’s largest and leading logistics service provider</span></li></ul><p><strong><span> </span></strong><strong><span>What you will do</span></strong></p><ul><li><span>You drive business development across the Middle East, building customer relationships and converting strategic opportunities into profitable growth.</span></li><li><span>Develop and execute growth plans for Service Logistics, including the proactive development of selected target accounts</span></li><li><span>Build and nurture relationships with key decision-makers to understand customer requirements and business objectives</span></li><li><span>Research strategically prioritized markets and identify new business opportunities</span></li><li><span>Target opportunities in Technology, Medical Equipment, Engineering & Manufacturing and Automobility, after-market logistics, circular economy and network operations solutions</span></li><li><span>Lead the growth development agenda for the Data Centre Logistics ecosystem in Middle East region</span></li><li><span>Develop structured plans to win opportunities and assess their business fit with DHL Service Logistics</span></li><li><span>Manage RFQ opportunities and lead the sales process, ensuring quality and commercial standards are met</span></li><li><span>Work closely with Tender Management, Operations, HR, IT, Legal and Finance to coordinate input and actions on new business projects</span></li><li><span>Act as the interface between customers and internal functions, ensuring a smooth flow of information throughout solution development</span></li><li><span>Analyze and interpret data with functional experts to support competitive and commercially sound proposals</span></li><li><span>Present compelling solution proposals and business cases to customers and senior management</span></li><li><span>Lead contract negotiations and close deals to deliver ambitious growth targets</span></li><li><span>Contribute as a senior member of the global Service Logistics Business Development team, sharing best practices and supporting coordinated customer targeting</span></li></ul><p><strong><span> </span></strong><strong><span>Who you are: </span></strong><strong><span>You are a results-driven business development leader with strong commercial acumen and experience operating in complex international supply chain environments.</span></strong></p><ul><li><span>Proven experience in Business Development, General Management within complex supply chain environments, preferably with a focus on aftermarket logistics</span></li><li><span>Proven business experience in one or more of the focus sectors: Technology, Data Centre, Medical Devices, Automobility, New Energy</span></li><li><span>A proactive, can-do attitude, with demonstrated resilience and perseverance when facing challenges</span></li><li><span>Strong general business and financial acumen, enabling you to navigate complex projects and drive effective decisions</span></li><li><span>Regional experience in MEA and willingness to travel approximately 25% of the time</span></li><li><span>Strong relationship-building and stakeholder management skills</span></li><li><span>Excellent organizational, planning and presentation skills, with the ability to lead C-level conversations focused on business priorities</span></li><li><span>Logical thinking and creative problem-solving skills, combined with attention to detail</span></li><li><span></span></li><li><span>Fluency in English is essential, Fluency in Arab is an advantage</span></li></ul><p><strong><span>Team & DHL Service Logistics</span></strong></p><p><span>At DHL Service Logistics, we help customers keep their business running through aftermarket logistics, field service solutions and circular economy services. In this leadership role, you will work with customers and colleagues across EMEA and other global regions to develop solutions that support their operational needs and long-term business objectives.</span></p><p><span>You will collaborate closely with regional operational teams and internal specialists, while contributing to the global Service Logistics Business Development team through customer targeting, knowledge sharing and best commercial practices.</span></p><p><strong><span>Apply & Contact</span></strong></p><p><strong><span>Does this sound like the right role for you? Then apply via the ‘Apply’ button.</span></strong></p><p><span>Not sure if this position is a perfect fit? Reach out – we are happy to discuss whether this could be the right opportunity for you.</span></p><p><span>You can contact our Recruitment Business Partner:</span></p><p><span>Deandra van den Bogaert at </span><span><a href="mailto:deandra.van_den_bogaert@dhl.com"><span>deandra.van_den_bogaert@dhl.com</span></a></span><span>.</span></p><p><em><span></span></em></p><p><em><span>Acquisition in response to this vacancy is not appreciated.</span></em><span></span></p><p><em><span></span></em></p><p><em><span>Disclaimer: Inclusion & Diversity</span></em><span></span></p><p><em><span>At DHL, it’s all about equal opportunities. We assess you on who you are and what you can do – regardless of background, origin or preference. Don’t meet all the listed requirements but still see yourself in this role? </span></em><em><span>Then get in touch with the recruiter mentioned above.</span></em><span></span></p><br class="Apple-interchange-newline"></div></div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>ABOUT DHL Express & WHAT YOU CAN EXPECT</strong><br><br>At DHL Express, we are proud to be the most international company in the world, with a global network spanning more than 220 countries and territories, connecting people and businesses every day. Our people are at the heart of our success, and our strong focus on culture, development and inclusion has earned us consistent recognition among the World’s Best Workplaces, including being ranked#2 on the Fortune World’s Best Workplaces™ 2025 list. When you join DHL Express, you become part of a diverse, energetic and truly international team where you can learn, grow and build your career while making a meaningful difference for our customers and communities around the world.<br><strong>ABOUT THE ROLE </strong><br>The Courier is responsible to sort, load/unload, deliver and pick up all shipments in the most efficient, professional and cost productive manner, within the service area designated by the Company within prescribed quality levels of service to our customers and the general public. <br><strong>YOUR TASKS </strong><br>Wear required DHL uniform at all times when on duty <br>Without delay, deliver and pick up all shipments <br>Ensure that a high level of professional rapport is developed and maintained with all customers <br>Shipment Delivery is to meet Right Day Delivery (RDD) and pick up (PU) are moved as per Right Shuttle Uplift with no missed pickup <br>Electronically record via a scanner (or manually, if required) all shipment process activities <br>Meet special delivery or pickup expectations <br>Properly report and account for any cash received from customers <br>Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved <br>Provide any potential sales lead to sales team <br>Provide quality feedback to sales about changes to shipment profiles or information on competitors <br>Meet the expectations of delivery and pick up <br>Communicate with dispatch/CS when customer needs change and use initiative and judgement to meet customer expectations <br>Ensure that the vehicle is clean and tidy at all times thereby portraying the image of a market leader and drive carefully and safely adhering to the traffic regulations of the country and ensuring safety of both self and others on the road <br>Abide by DHL Occupational Health & Safety policies, procedures and training at all times <br>Ensure forms of mechanical aid provided for manual handling (e.g. courier trolleys) are used to reduce the likelihood of manual handling injuries <br>Report any personal, vehicle or traffic incident/ damage to the Senior Courier or Operations Supervisor immediately <br>Drive in a responsible, lawful and courteous manner <br><strong>YOUR PROFILE </strong><br>Good communication skills with fluency in English; knowledge of Arabic is a distinct advantage <br>Must hold a clean and valid UAE manual driver’s license with more than one year of driving experience <br>Physical capacity to perform the inherent requirements of the role including moving, lifting, carrying, loading/unloading various shaped/weight objects regularly <br>Excellent personal presentation, grooming and hygiene <br>Reasonable knowledge of local areas <br>Ability to work in a variety of weather conditions with exposure to the elements <br>Excellent organisational skills, including ability to prioritise workload <br>Demonstrated exceptional customer service experience and focus <br>Knowledge of safe manual handling practices/OHS issues <br>Proven ability to work under pressure in a fast paced, time sensitive environment <br>Demonstrated ability to use initiative/judgement to solve job related issues & attention to detail <br>Demonstrated experience in following operational procedures<br> <br> <br> <br> <br> <br> <br> <br> <br> <br><br> </div>
DHL
UAE - Abu Dhabi
<div><strong>ABOUT DHL Express & WHAT YOU CAN EXPECT</strong></div><div><strong><br></strong></div><div>At DHL Express, we are proud to be the most international company in the world, with a global network spanning more than 220 countries and territories, connecting people and businesses every day. Our people are at the heart of our success, and our strong focus on culture, development and inclusion has earned us consistent recognition among the World’s Best Workplaces, including being ranked#2 on the Fortune World’s Best Workplaces™ 2025 list. When you join DHL Express, you become part of a diverse, energetic and truly international team where you can learn, grow and build your career while making a meaningful difference for our customers and communities around the world.</div><div><br></div><div><strong>ABOUT THE ROLE </strong></div><div>The Courier is responsible to sort, load/unload, deliver and pick up all shipments in the most efficient, professional and cost productive manner, within the service area designated by the Company within prescribed quality levels of service to our customers and the general public. </div><div><br></div><div><strong>YOUR TASKS </strong></div><div>Wear required DHL uniform at all times when on duty </div><div>Without delay, deliver and pick up all shipments </div><div>Ensure that a high level of professional rapport is developed and maintained with all customers </div><div>Shipment Delivery is to meet Right Day Delivery (RDD) and pick up (PU) are moved as per Right Shuttle Uplift with no missed pickup </div><div>Electronically record via a scanner (or manually, if required) all shipment process activities </div><div>Meet special delivery or pickup expectations </div><div>Properly report and account for any cash received from customers </div><div>Maintain proactive work processes to ensure teamwork, shuttle procedures and overall base performance is achieved </div><div>Provide any potential sales lead to sales team </div><div>Provide quality feedback to sales about changes to shipment profiles or information on competitors </div><div>Meet the expectations of delivery and pick up </div><div>Communicate with dispatch/CS when customer needs change and use initiative and judgement to meet customer expectations </div><div>Ensure that the vehicle is clean and tidy at all times thereby portraying the image of a market leader and drive carefully and safely adhering to the traffic regulations of the country and ensuring safety of both self and others on the road </div><div>Abide by DHL Occupational Health & Safety policies, procedures and training at all times </div><div>Ensure forms of mechanical aid provided for manual handling (e.g. courier trolleys) are used to reduce the likelihood of manual handling injuries </div><div>Report any personal, vehicle or traffic incident/ damage to the Senior Courier or Operations Supervisor immediately </div><div>Drive in a responsible, lawful and courteous manner </div><div><br></div><div><br></div><div><strong>YOUR PROFILE </strong></div><div>Good communication skills with fluency in English; knowledge of Arabic is a distinct advantage </div><div>Must hold a clean and valid UAE manual driver’s license with more than one year of driving experience </div><div>Physical capacity to perform the inherent requirements of the role including moving, lifting, carrying, loading/unloading various shaped/weight objects regularly </div><div>Excellent personal presentation, grooming and hygiene </div><div>Reasonable knowledge of local areas </div><div>Ability to work in a variety of weather conditions with exposure to the elements </div><div>Excellent organisational skills, including ability to prioritise workload </div><div>Demonstrated exceptional customer service experience and focus </div><div>Knowledge of safe manual handling practices/OHS issues </div><div>Proven ability to work under pressure in a fast paced, time sensitive environment </div><div>Demonstrated ability to use initiative/judgement to solve job related issues & attention to detail </div><div>Demonstrated experience in following operational procedures</div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div> </div><div></div>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> <strong>We’re hiring: Business Development Director – UAE</strong></p><br><br><p>DHL Supply Chain is looking for an experienced and commercially driven <strong>Business Development Director</strong> to lead our growth agenda in the <strong>UAE</strong>.</p><br><br><p>This is a key leadership role for someone who understands the UAE logistics market, knows how to turn customer challenges into compelling supply chain solutions, and has a strong track record of winning and growing complex business.</p><br><br><p><strong>What you’ll do:</strong></p><br><br><p>• Shape and execute our UAE Business Development strategy, driving sustainable revenue, profitability and market share growth<br>• Identify, develop and secure new opportunities across contract logistics, warehousing and transportation<br>• Build a strong pipeline and deepen relationships with strategic customers<br>• Lead complex RFIs, RFQs and RFPs, bringing together cross-functional teams to create competitive, innovative solutions<br>• Lead commercial negotiations and champion consultative, value-based selling<br>• Work closely with our MEA Sector Business Development teams, Operations and other DHL divisions to unlock opportunities across key industry sectors<br>• Build market intelligence and represent DHL Supply Chain with customers, partners and at key industry forums<br>• Lead, coach and develop the UAE Business Development team, creating a culture of high performance, collaboration and customer focus</p><br><br><p><strong>What we’re looking for:</strong></p><br><br><ul><li>You’ll bring extensive Business Development experience within Contract Logistics, Warehousing and Transportation, together with a proven track record of delivering commercial growth and managing complex customer opportunities.</li><li>Strong knowledge of the UAE logistics and supply chain market, commercial acumen, strategic thinking and the ability to influence across a matrix organization will be critical to success.</li><li>Fluency in English is essential, with Arabic an advantage.</li></ul><p>If you’re excited by the opportunity to shape the next chapter of growth for <strong>DHL Supply Chain UAE</strong>, we’d love to hear from you.</p><br><br><p>#DHLSupplyChain #DHL #Hiring #BusinessDevelopment #Logistics #SupplyChain #UAEJobs #DubaiJobs #ContractLogistics #Leadership</p><br><br><br> </div>
DHL
UAE - Abu Dhabi
<div><p>???? <strong>We’re hiring: Business Development Director – UAE</strong></p><p>DHL Supply Chain is looking for an experienced and commercially driven <strong>Business Development Director</strong> to lead our growth agenda in the <strong>UAE</strong>.</p><p>This is a key leadership role for someone who understands the UAE logistics market, knows how to turn customer challenges into compelling supply chain solutions, and has a strong track record of winning and growing complex business.</p><p><strong>What you’ll do:</strong></p><p>• Shape and execute our UAE Business Development strategy, driving sustainable revenue, profitability and market share growth<br>• Identify, develop and secure new opportunities across contract logistics, warehousing and transportation<br>• Build a strong pipeline and deepen relationships with strategic customers<br>• Lead complex RFIs, RFQs and RFPs, bringing together cross-functional teams to create competitive, innovative solutions<br>• Lead commercial negotiations and champion consultative, value-based selling<br>• Work closely with our MEA Sector Business Development teams, Operations and other DHL divisions to unlock opportunities across key industry sectors<br>• Build market intelligence and represent DHL Supply Chain with customers, partners and at key industry forums<br>• Lead, coach and develop the UAE Business Development team, creating a culture of high performance, collaboration and customer focus</p><p><strong>What we’re looking for:</strong></p><ul><li>You’ll bring extensive Business Development experience within Contract Logistics, Warehousing and Transportation, together with a proven track record of delivering commercial growth and managing complex customer opportunities.</li><li>Strong knowledge of the UAE logistics and supply chain market, commercial acumen, strategic thinking and the ability to influence across a matrix organization will be critical to success.</li><li>Fluency in English is essential, with Arabic an advantage.</li></ul><p>If you’re excited by the opportunity to shape the next chapter of growth for <strong>DHL Supply Chain UAE</strong>, we’d love to hear from you.</p><p>#DHLSupplyChain #DHL #Hiring #BusinessDevelopment #Logistics #SupplyChain #UAEJobs #DubaiJobs #ContractLogistics #Leadership</p></div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who lands Legendary deals? You do.</em><strong>DHL Global Forwarding</strong> has an opening for a <strong>Project Expeditor </strong>in <strong>Dubai, United Arab Emirates. </strong>Develop and administer customer service plans and programs to provide best in class services to the customers and enhance customer satisfaction in line with business strategy and objectives, Group guidelines and policies.</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Project Expeditor position </strong></p><br><br> <ul> <li>Execute customer service plans and programs for the defined geography/ business area</li> <li>Support customer service initiatives and activities to provide superior services and enhance customer satisfaction</li> <li>Track day-to-day application of customer service processes and procedures in line with the standard global/ regional processes to maximize effectiveness</li> <li>Analyze cost and effectiveness of initiatives to support prioritization of spending and resource allocation</li> <li>Contribute to processes and systems for enhanced customer service</li> <li>Monitor and propose call center score cards improvement measures</li> <li>Advise on customer service related matters for business decisions and programs</li> <li>Respond to customer service inquiries, coordinate to resolve escalated inquires</li> <li>Identify customer needs, collaborate with appropriate commercial owner or up-sell if applicable</li> <li>Seek cooperation from leaders within customer service to invest in initiatives to upskill customer service employees</li> </ul> <p><strong>Stakeholders</strong></p><br><br> <ul> <li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li> <li>May convince others to accept new concepts, practices, and approaches</li> <li>Build strong, trusting cross-functional relationships with DHL managers</li> <li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li> <li>Provide technical guidance to line managers and employees</li> </ul> <p><strong>Management Responsibility</strong></p><br><br> <ul> <li>Individual contributor who may manage two or fewer employees</li> <li>May direct the work of other lower-level professionals or manage processes and programs</li> </ul> <p>Coach and review the work of lower-level professionals</p><br><br> <p><strong>Now, here is what we need from you!</strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <ul> <li>Bachelor’s Degree or equivalent experience/qualification</li> </ul> <p><strong>Experience Level</strong></p><br><br> <ul> <li>more than 4 years</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
DHL
UAE - Abu Dhabi
<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who lands Legendary deals? You do.</em><strong>DHL Global Forwarding</strong> has an opening for a <strong>Project Expeditor </strong>in <strong>Dubai, United Arab Emirates. </strong>Develop and administer customer service plans and programs to provide best in class services to the customers and enhance customer satisfaction in line with business strategy and objectives, Group guidelines and policies.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Project Expeditor position </strong></p> <ul> <li>Execute customer service plans and programs for the defined geography/ business area</li> <li>Support customer service initiatives and activities to provide superior services and enhance customer satisfaction</li> <li>Track day-to-day application of customer service processes and procedures in line with the standard global/ regional processes to maximize effectiveness</li> <li>Analyze cost and effectiveness of initiatives to support prioritization of spending and resource allocation</li> <li>Contribute to processes and systems for enhanced customer service</li> <li>Monitor and propose call center score cards improvement measures</li> <li>Advise on customer service related matters for business decisions and programs</li> <li>Respond to customer service inquiries, coordinate to resolve escalated inquires</li> <li>Identify customer needs, collaborate with appropriate commercial owner or up-sell if applicable</li> <li>Seek cooperation from leaders within customer service to invest in initiatives to upskill customer service employees</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Connect with and influence other specialist departments and 3rd parties e.g. external service providers</li> <li>May convince others to accept new concepts, practices, and approaches</li> <li>Build strong, trusting cross-functional relationships with DHL managers</li> <li>Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders</li> <li>Provide technical guidance to line managers and employees</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>Individual contributor who may manage two or fewer employees</li> <li>May direct the work of other lower-level professionals or manage processes and programs</li> </ul> <p>Coach and review the work of lower-level professionals</p> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Bachelor’s Degree or equivalent experience/qualification</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>more than 4 years</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who gives cargo its airtime? You do.</em><strong>DHL Global Forwarding</strong> has an opening for a <strong>Air Freight SCM Specialist </strong>in <strong>Dubai, United Arab Emirates. </strong>Support to develop and administer plans and processes as part of the AFR product and capacity management strategy to support the commercial strategy in line with business; objectives, corporate guidelines and policies.</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Air Freight SCM Specialist position </strong></p><br><br> <ul> <li>Support the execution of plans and processes to implement the AFR product and capacity management strategy</li> <li>Provide allocation and reservations of freight on planned linehaul and flights required for hub and operations performance</li> <li>Assist in responding to product and capacity management enquiries in an efficient and competitive manner</li> <li>Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations</li> <li>Develop and maintain databases with specific information to enable quick responses to specific network queries</li> <li>Build and secure business relationships with customers and airlines</li> <li>Prepare carrier performance reports and reviews</li> <li>Identify opportunities to enhance services and processes to secure cost-effective and competitive products and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets</li> <li>Understand recent developments of new solutions, services, lane and traffic development</li> <li>May provide functional guidance, advice or training to less experienced positions</li> <li>Identify and resolve recurring issues, and suggest modifications to AFR product and capacity management methods focusing on increasing effectiveness and efficiency</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <p>Bachelor’s Degree or equivalent experience/qualification</p><br><br> <p><strong>Experience Level</strong></p><br><br> <ul> <li>more than 2 years</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
DHL
UAE - Abu Dhabi
<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who gives cargo its airtime? You do.</em><strong>DHL Global Forwarding</strong> has an opening for a <strong>Air Freight SCM Specialist </strong>in <strong>Dubai, United Arab Emirates. </strong>Support to develop and administer plans and processes as part of the AFR product and capacity management strategy to support the commercial strategy in line with business; objectives, corporate guidelines and policies.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Air Freight SCM Specialist position </strong></p> <ul> <li>Support the execution of plans and processes to implement the AFR product and capacity management strategy</li> <li>Provide allocation and reservations of freight on planned linehaul and flights required for hub and operations performance</li> <li>Assist in responding to product and capacity management enquiries in an efficient and competitive manner</li> <li>Execute tasks and activities while ensuring effective resource management and optimizing productivity for the day-to-day operations</li> <li>Develop and maintain databases with specific information to enable quick responses to specific network queries</li> <li>Build and secure business relationships with customers and airlines</li> <li>Prepare carrier performance reports and reviews</li> <li>Identify opportunities to enhance services and processes to secure cost-effective and competitive products and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets</li> <li>Understand recent developments of new solutions, services, lane and traffic development</li> <li>May provide functional guidance, advice or training to less experienced positions</li> <li>Identify and resolve recurring issues, and suggest modifications to AFR product and capacity management methods focusing on increasing effectiveness and efficiency</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <p>Bachelor’s Degree or equivalent experience/qualification</p> <p><strong>Experience Level</strong></p> <ul> <li>more than 2 years</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Head of CDZ Operations- MEA</strong><br><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.<br> <br> <strong>Job purpose:</strong></p><br><br> <p>Manage the MEA CDZ Operations including Business Process Optimization with the aim to continuously improve quality and productivity of the Team minimizing the exposures as per global guidelines and KPI's.</p><br><br> <p><strong><br> DHL Global Forwarding has an opening Head of CDZ Operations- MEA in Dubai, United Arab Emirates. Join us in connecting people and improving lives!</strong><br> <br> <strong>In this</strong> <strong>Head of CDZ Operations- MEA position</strong></p><br><br> <p><strong>Apply First choice methodology in the day-to-day Operations:</strong></p><br><br> <ul> <li>Reviewing existing processes and workflows. (including CDZ Specific SOPs)</li> <li>Identifying inefficiencies, bottlenecks, errors, and rework.</li> <li>Develop plans to improve the way work is done</li> <li>Introduce best practices across the region.</li> <li>Drive projects that improve productivity, quality, and customer service.</li> <li>Ensuring processes are followed consistently.</li> <li>Improving the quality of service delivered to customers.</li> <li>Working with different teams to implement improvements.</li> <li>Monitoring performance.</li> <li>Ensuring all improvements align with company policies and strategic objectives.</li> </ul> <p><strong>Conceptualize, design, refine and implement Ops Process & Performance programs and define new </strong><strong>programs for the region.</strong></p><br><br> <ul> <li>Developing a Root Cause Analysis process for customs errors.</li> <li>Introducing AI or automation tools to reduce manual work.</li> <li>Standardizing customs processes across multiple countries.</li> <li>Designing a Customs Quality Assurance Program</li> <li>Proactively manage and reduce exposures like:</li> </ul> <ol> <li> Customs, Port / Apt, Health, S/L, Handling Centres & other authorities and record all</li> <li> key milestones and eliminate all exposures such as Customs Bond, Bank Guarantee,</li> <li> Cash Bond, Temp Imports, Repair and Return, Demurrage, Detention, Container</li> <li> Deposits, Pre Clearance, payment process to customs when required etc</li> </ol> <p><strong>Develop business processes to analyze and evaluate performance data, process controls, quality and timeliness of program deliverables, and workforce planning</strong>.</p><br><br> <ul> <li>Monitor operational IKO performance and identify trends.</li> <li>Measure service quality and process compliance.</li> <li>Ensure key controls are in place to reduce errors and risks.</li> <li>Track whether projects and initiatives are delivered on time</li> </ul> <p><strong>Oversee implementation program for CDZ standalone and Network files.</strong></p><br><br> <ul> <li>Ensure initiative are implemented effectively across the region.</li> <li>Measure and evaluate the success of implementation process.</li> <li>Identify gaps, inefficiencies, and improvement opportunities</li> </ul> <p><strong>Digital transformation:</strong></p><br><br> <ul> <li>Lead the Digital Transformation Journey in MEA implementing the global initiatives</li> <li>Training</li> <li>Ensure that it is implemented and monitored (conducting spot check audits)</li> </ul> <p><strong>Global customs Policy management:</strong></p><br><br> <ul> <li>Lead the Digital Transformation Journey in MEA implementing the global initiatives.</li> <li>Training</li> <li>Ensure that it is implemented.</li> <li>Monitor Self-assessment questionaries is complete once a year</li> <li>Monitor and audit action plans</li> </ul> <p><strong>Training:</strong></p><br><br> <ul> <li>Asses CDZ Operation staff knowledge and identify possible gaps.</li> <li>Provide project sheet (name, surname and country) of training topic required per staff member with timelines and on when and who will provide inhouse training.</li> <li>Prepare training material accordingly and save in MEA CDZ folder.</li> <li>Prepare training schedule attendance register for sign off.</li> <li>Where in-house training is lacking, approve appropriate vendor training with HR and country managers.</li> <li>Could be required to give face to face training in country.</li> </ul> <p><strong>Key project role out and management</strong></p><br><br> <ul> <li>Create detailed project plans and schedules.</li> <li>Estimate the people, time, budget, and tools needed to complete a project.</li> <li>Define key milestones and deadlines.</li> <li>Assign responsibilities and track deliverables.</li> <li>Monitor progress and address any delays or risks.</li> <li>Keep stakeholders informed of project status.</li> <li>Measure results and evaluate whether the project delivered the expected benefits.</li> <li>Capture lessons learned and identified further improvement opportunities.</li> </ul> <p><strong>Prepare staff for audit readiness</strong></p><br><br> <ul> <li>Set up prep meetings to go through the audit criteria</li> <li>Training.</li> <li>Monitor audit findings and finalise outcome feedback with the team</li> <li>Keep stakeholders informed of project status.</li> </ul> <p><strong>CDZ specific Newsletter creation</strong></p><br><br> <ul> <li>Knowledge of product and related processes in Freight Forwarding and</li> <li>In-depth Financial experience particularly in a Freight Forwarding and Logistics environment</li> <li>Strong strategic orientation in combination with ability to work on hands on basis</li> <li>Strong analytical skills</li> <li>Strong results orientation by prioritizing impact against input</li> <li>Collaboration & communication skills and information sharing</li> <li>Masters the Change Management process</li> <li>Cross-cultural competence</li> <li>Relevant experience in African logistics market</li> <li>Strong project and program management skills</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <ul> <li>Knowledge of product and related processes in Freight Forwarding and</li> <li>In-depth Financial experience particularly in a Freight Forwarding and Logistics environment</li> <li>Strong strategic orientation in combination with ability to work on hands on basis</li> <li>Strong analytical skills</li> <li>Strong results orientation by prioritizing impact against input</li> <li>Collaboration & communication skills and information sharing</li> <li>Masters the Change Management process</li> <li>Cross-cultural competence</li> <li>Relevant experience in African logistics market</li> <li>Strong project and program management skills</li> <li><strong>Experience:</strong> 5 years in the Freight Forwarding Industry</li> <li>5 years business process management or finance experience, preferably in Logistics industry</li> <li><strong>Education:</strong> University degree holder</li> <li>Professional qualification/certification in Logistics/Finance/Business preferred</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <br> </div>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.</em><strong>- DHL Global Forwarding</strong> has an opening for a <strong>Customs Clerk </strong>in <strong>Dubai, United Arab Emirates. </strong>To ensure Certificates of Origin (COO) and related customs documentation are processed accurately and on time, and that all supporting records are filed and archived appropriately. Support the wider Customs team's activities to help achieve service standards and customer satisfaction.</p><br><br> <p>The position will be based full-time at our customer’s site, located at the General Motors facility. The selected candidate will work directly from this location and will be expected to support day-to-day operations and collaborate closely with the customer’s on-site team as required.</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Customs Clerk position </strong></p><br><br> <ul> <li>Process and issue Certificates of Origin.</li> <li>Maintain document archiving/filing (digital and hard copy)</li> <li>Prepare and update reports (Excel/Access)</li> <li>Follow up with Logistics Service Providers (LSPs) on required documents</li> <li>Maintain and update TMS II system and related tools</li> <li>Support other team activities and on-the-job training initiatives</li> <li>Ensure documentation complies with SOPs</li> </ul> <p><strong>Authorities / Rights</strong></p><br><br> <ul> <li>Apply for and print Certificates of Origin</li> <li>Independently manage the filing of documents</li> <li>Troubleshoot issues related to Certificate of Origin processing</li> </ul> <p><strong>Now, here is what we need from you!</strong></p><br><br> <ul> <li>Proficiency in MS Office (Excel, Word, Outlook)</li> <li>Working knowledge of TMS II or similar customs/trade management systems (or ability to learn quickly)</li> <li>Strong attention to detail and accuracy in data entry and documentation</li> <li>Good organizational and time-management skills to meet cutoffs</li> <li>Effective written and verbal communication skills</li> <li>Basic presentation skills</li> <li>Ability to work collaboratively within a team and support cross-functional activities</li> <li>Basic understanding of customs documentation and Certificate of Origin requirements is an advantage</li> <li>Bachelor's degree (any discipline; a background in logistics, supply chain, or business administration is an advantage)</li> <li>1 year of experience in customs clearance operations or a related logistics/trade compliance role</li> </ul> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>
DHL
UAE - Abu Dhabi
<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.</em><strong>- DHL Global Forwarding</strong> has an opening for a <strong>Customs Clerk </strong>in <strong>Dubai, United Arab Emirates. </strong>To ensure Certificates of Origin (COO) and related customs documentation are processed accurately and on time, and that all supporting records are filed and archived appropriately. Support the wider Customs team's activities to help achieve service standards and customer satisfaction.</p> <p>The position will be based full-time at our customer’s site, located at the General Motors facility. The selected candidate will work directly from this location and will be expected to support day-to-day operations and collaborate closely with the customer’s on-site team as required.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Customs Clerk position </strong></p> <ul> <li>Process and issue Certificates of Origin.</li> <li>Maintain document archiving/filing (digital and hard copy)</li> <li>Prepare and update reports (Excel/Access)</li> <li>Follow up with Logistics Service Providers (LSPs) on required documents</li> <li>Maintain and update TMS II system and related tools</li> <li>Support other team activities and on-the-job training initiatives</li> <li>Ensure documentation complies with SOPs</li> </ul> <p><strong>Authorities / Rights</strong></p> <ul> <li>Apply for and print Certificates of Origin</li> <li>Independently manage the filing of documents</li> <li>Troubleshoot issues related to Certificate of Origin processing</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <ul> <li>Proficiency in MS Office (Excel, Word, Outlook)</li> <li>Working knowledge of TMS II or similar customs/trade management systems (or ability to learn quickly)</li> <li>Strong attention to detail and accuracy in data entry and documentation</li> <li>Good organizational and time-management skills to meet cutoffs</li> <li>Effective written and verbal communication skills</li> <li>Basic presentation skills</li> <li>Ability to work collaboratively within a team and support cross-functional activities</li> <li>Basic understanding of customs documentation and Certificate of Origin requirements is an advantage</li> <li>Bachelor's degree (any discipline; a background in logistics, supply chain, or business administration is an advantage)</li> <li>1 year of experience in customs clearance operations or a related logistics/trade compliance role</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>
DHL
UAE - Abu Dhabi
<div><strong>Head of CDZ Operations- MEA</strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.<br> <br> <strong>Job purpose:</strong></p> <p>Manage the MEA CDZ Operations including Business Process Optimization with the aim to continuously improve quality and productivity of the Team minimizing the exposures as per global guidelines and KPI's.</p> <p><strong><br> DHL Global Forwarding has an opening Head of CDZ Operations- MEA in Dubai, United Arab Emirates. Join us in connecting people and improving lives!</strong><br> <br> <strong>In this</strong> <strong>Head of CDZ Operations- MEA position</strong></p> <p><u><br> </u><strong>Apply First choice methodology in the day-to-day Operations:</strong></p> <ul> <li>Reviewing existing processes and workflows. (including CDZ Specific SOPs)</li> <li>Identifying inefficiencies, bottlenecks, errors, and rework.</li> <li>Develop plans to improve the way work is done</li> <li>Introduce best practices across the region.</li> <li>Drive projects that improve productivity, quality, and customer service.</li> <li>Ensuring processes are followed consistently.</li> <li>Improving the quality of service delivered to customers.</li> <li>Working with different teams to implement improvements.</li> <li>Monitoring performance.</li> <li>Ensuring all improvements align with company policies and strategic objectives.</li> </ul> <p><strong>Conceptualize, design, refine and implement Ops Process & Performance programs and define new </strong><strong>programs for the region.</strong></p> <ul> <li>Developing a Root Cause Analysis process for customs errors.</li> <li>Introducing AI or automation tools to reduce manual work.</li> <li>Standardizing customs processes across multiple countries.</li> <li>Designing a Customs Quality Assurance Program</li> <li>Proactively manage and reduce exposures like:</li> </ul> <ol> <li> Customs, Port / Apt, Health, S/L, Handling Centres & other authorities and record all</li> <li> key milestones and eliminate all exposures such as Customs Bond, Bank Guarantee,</li> <li> Cash Bond, Temp Imports, Repair and Return, Demurrage, Detention, Container</li> <li> Deposits, Pre Clearance, payment process to customs when required etc</li> </ol> <p><strong>Develop business processes to analyze and evaluate performance data, process controls, quality and timeliness of program deliverables, and workforce planning</strong>.</p> <ul> <li>Monitor operational IKO performance and identify trends.</li> <li>Measure service quality and process compliance.</li> <li>Ensure key controls are in place to reduce errors and risks.</li> <li>Track whether projects and initiatives are delivered on time</li> </ul> <p><strong>Oversee implementation program for CDZ standalone and Network files.</strong></p> <ul> <li>Ensure initiative are implemented effectively across the region.</li> <li>Measure and evaluate the success of implementation process.</li> <li>Identify gaps, inefficiencies, and improvement opportunities</li> </ul> <p><strong>Digital transformation:</strong></p> <ul> <li>Lead the Digital Transformation Journey in MEA implementing the global initiatives</li> <li>Training</li> <li>Ensure that it is implemented and monitored (conducting spot check audits)</li> </ul> <u> </u> <p><strong>Global customs Policy management:</strong></p> <ul> <li>Lead the Digital Transformation Journey in MEA implementing the global initiatives.</li> <li>Training</li> <li>Ensure that it is implemented.</li> <li>Monitor Self-assessment questionaries is complete once a year</li> <li>Monitor and audit action plans</li> </ul> <p><strong>Training:</strong></p> <ul> <li>Asses CDZ Operation staff knowledge and identify possible gaps.</li> <li>Provide project sheet (name, surname and country) of training topic required per staff member with timelines and on when and who will provide inhouse training.</li> <li>Prepare training material accordingly and save in MEA CDZ folder.</li> <li>Prepare training schedule attendance register for sign off.</li> <li>Where in-house training is lacking, approve appropriate vendor training with HR and country managers.</li> <li>Could be required to give face to face training in country.</li> </ul> <p><strong>Key project role out and management</strong></p> <ul> <li>Create detailed project plans and schedules.</li> <li>Estimate the people, time, budget, and tools needed to complete a project.</li> <li>Define key milestones and deadlines.</li> <li>Assign responsibilities and track deliverables.</li> <li>Monitor progress and address any delays or risks.</li> <li>Keep stakeholders informed of project status.</li> <li>Measure results and evaluate whether the project delivered the expected benefits.</li> <li>Capture lessons learned and identified further improvement opportunities.</li> </ul> <p><strong>Prepare staff for audit readiness</strong></p> <ul> <li>Set up prep meetings to go through the audit criteria</li> <li>Training.</li> <li>Monitor audit findings and finalise outcome feedback with the team</li> <li>Keep stakeholders informed of project status.</li> </ul> <p><strong>CDZ specific Newsletter creation</strong></p> <ul> <li>Knowledge of product and related processes in Freight Forwarding and</li> <li>In-depth Financial experience particularly in a Freight Forwarding and Logistics environment</li> <li>Strong strategic orientation in combination with ability to work on hands on basis</li> <li>Strong analytical skills</li> <li>Strong results orientation by prioritizing impact against input</li> <li>Collaboration & communication skills and information sharing</li> <li>Masters the Change Management process</li> <li>Cross-cultural competence</li> <li>Relevant experience in African logistics market</li> <li>Strong project and program management skills</li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <ul> <li>Knowledge of product and related processes in Freight Forwarding and</li> <li>In-depth Financial experience particularly in a Freight Forwarding and Logistics environment</li> <li>Strong strategic orientation in combination with ability to work on hands on basis</li> <li>Strong analytical skills</li> <li>Strong results orientation by prioritizing impact against input</li> <li>Collaboration & communication skills and information sharing</li> <li>Masters the Change Management process</li> <li>Cross-cultural competence</li> <li>Relevant experience in African logistics market</li> <li>Strong project and program management skills</li> <li><strong>Experience:</strong> 5 years in the Freight Forwarding Industry</li> <li>5 years business process management or finance experience, preferably in Logistics industry</li> <li><strong>Education:</strong> University degree holder</li> <li>Professional qualification/certification in Logistics/Finance/Business preferred</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
UAE
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>We’re hiring: Business Development Director – Life Sciences & Healthcare (LSHC), MEA</strong></p><br><br><p>DHL Supply Chain is looking for an experienced commercial leader to drive our <strong>Life Sciences & Healthcare growth agenda across the Middle East & Africa</strong>.</p><br><br><p>This is a key regional role for someone who combines deep Contract Logistics and LSHC sector expertise with the ability to identify opportunities, build strategic customer relationships and translate complex customer needs into innovative supply chain solutions.</p><br><br><p><strong>What you’ll do:</strong></p><br><br><p>• Develop and execute the MEA LSHC Business Development strategy, driving sustainable revenue, profitability and market share growth<br>• Identify, develop and secure strategic Life Sciences & Healthcare opportunities across the region<br>• Build a strong sector pipeline and accelerate growth with key strategic customers<br>• Lead complex RFIs, RFQs and RFPs, working across functions to develop competitive, sector-specific supply chain solutions<br>• Lead commercial negotiations and champion consultative, value-based selling<br>• Build strong relationships with LSHC customers, industry stakeholders and associations across MEA<br>• Partner closely with Country Business Development teams, Operations, Solution Design, Regional Sector teams and other DHL divisions to unlock growth opportunities<br>• Bring market and customer insights into our regional strategy and help strengthen our LSHC proposition<br>• Support and develop the regional LSHC business development community, promoting collaboration and sharing best practice across MEA</p><br><br><p><strong>What we’re looking for:</strong></p><br><br><ul><li>You’ll bring extensive Business Development experience within Contract Logistics, with strong exposure to the Life Sciences & Healthcare sector and a proven track record of winning and growing complex business.</li><li>You’ll have a strong understanding of LSHC supply chains, customer requirements and industry standards, combined with commercial acumen, strategic thinking and the ability to influence across countries and functions in a matrix organization.</li><li>A Bachelor’s degree in Business, Supply Chain, Logistics, Engineering or a related discipline is required; an MBA is an advantage. Fluency in English is essential, with additional regional language skills an advantage.</li></ul><br><p>If you’re excited by the opportunity to shape the growth of <strong>Life Sciences & Healthcare logistics across Middle East & Africa</strong> and help strengthen DHL Supply Chain’s position as a logistics partner of choice, we’d love to hear from you.</p><br><br><p>#DHLSupplyChain #DHL #Hiring #LifeSciences #Healthcare #LSHC #BusinessDevelopment #SupplyChain #ContractLogistics #MiddleEast #Africa</p><br><br><br> </div>
DHL
UAE - Abu Dhabi
<p><strong>We’re hiring: Business Development Director – Life Sciences & Healthcare (LSHC), MEA</strong></p><br><p>DHL Supply Chain is looking for an experienced commercial leader to drive our <strong>Life Sciences & Healthcare growth agenda across the Middle East & Africa</strong>.</p><br><p>This is a key regional role for someone who combines deep Contract Logistics and LSHC sector expertise with the ability to identify opportunities, build strategic customer relationships and translate complex customer needs into innovative supply chain solutions.</p><br><p><strong>What you’ll do:</strong></p><p>• Develop and execute the MEA LSHC Business Development strategy, driving sustainable revenue, profitability and market share growth<br>• Identify, develop and secure strategic Life Sciences & Healthcare opportunities across the region<br>• Build a strong sector pipeline and accelerate growth with key strategic customers<br>• Lead complex RFIs, RFQs and RFPs, working across functions to develop competitive, sector-specific supply chain solutions<br>• Lead commercial negotiations and champion consultative, value-based selling<br>• Build strong relationships with LSHC customers, industry stakeholders and associations across MEA<br>• Partner closely with Country Business Development teams, Operations, Solution Design, Regional Sector teams and other DHL divisions to unlock growth opportunities<br>• Bring market and customer insights into our regional strategy and help strengthen our LSHC proposition<br>• Support and develop the regional LSHC business development community, promoting collaboration and sharing best practice across MEA</p><br><p><strong>What we’re looking for:</strong></p><ul><li>You’ll bring extensive Business Development experience within Contract Logistics, with strong exposure to the Life Sciences & Healthcare sector and a proven track record of winning and growing complex business.</li><li>You’ll have a strong understanding of LSHC supply chains, customer requirements and industry standards, combined with commercial acumen, strategic thinking and the ability to influence across countries and functions in a matrix organization.</li><li>A Bachelor’s degree in Business, Supply Chain, Logistics, Engineering or a related discipline is required; an MBA is an advantage. Fluency in English is essential, with additional regional language skills an advantage.</li></ul><br><p>If you’re excited by the opportunity to shape the growth of <strong>Life Sciences & Healthcare logistics across Middle East & Africa</strong> and help strengthen DHL Supply Chain’s position as a logistics partner of choice, we’d love to hear from you.</p><br><p>#DHLSupplyChain #DHL #Hiring #LifeSciences #Healthcare #LSHC #BusinessDevelopment #SupplyChain #ContractLogistics #MiddleEast #Africa</p>
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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BE AN ESSENTIAL PART OF EVERYDAY LIFE<br>DHL Supply Chain is the world’s leading contract logistics provider, combining value-added and management services with fulfillment and distribution. At DHL Supply Chain, we are committed to looking after tomorrow and today through our Environmental, Social, and Governance (ESG) strategy. So what's it like to work for DHL Supply Chain? At DHL, we are proud of our international reach, bringing together people with diverse skills, experiences, cultures, and perspectives. We see the diversity of our employees as a genuine strength and foster a supportive environment where people are empowered with the tools, training, and opportunities they need to learn, grow, and succeed.<br>We are offering an exciting opportunity for the position of Senior Solutions Designer - Transport Europe & MEA.<br>In this role, you will lead the design of innovative and commercially competitive transport and network solutions for high-complexity customer opportunities across the E&MEA region. You will work closely with customers and cross-functional stakeholders to translate business requirements into scalable supply chain solutions, balancing operational excellence, financial performance, and sustainability objectives.<br>As a senior individual contributor, you will operate with a high degree of autonomy, lead solution design workstreams, influence senior stakeholders, and play a critical role in securing new business and renewing strategic customer partnerships.<br>This role is ideally suited to a strategic thinker who thrives in complex environments, confidently navigates ambiguity, and can transform data-driven insights into compelling customer solutions.<br>Key Traits for Success<br>•Self-starter with a high degree of autonomy<br>•Comfortable challenging assumptions, influencing stakeholders, and making decisions with imperfect information<br>•Combines strong analytical thinking with excellent customer-facing and presentation skills<br>•Experience managing complex logistics and transport solution design projects<br>•Ability to influence and collaborate across diverse international teams<br>•Commercially aware with a consultative mindset<br>•Brings the credibility and maturity required to represent DHL in executive-level discussions<br>This is a unique opportunity for someone looking to make a meaningful impact in a highly visible, customer-centric role across the E&MEA region.<br>What will your responsibilities be?<br>•Lead Solution Design workstreams to secure new business and renew existing contracts, driving growth and innovation in our transport solutions.<br>•Design complex transport networks and operating models supported by simulation, modelling, and routing optimization tools.<br>•Provide expert solution design and analytical insights for strategic customer opportunities, implementation projects, and supply chain re-engineering initiatives, ensuring alignment with operational and commercial objectives.<br>•Develop robust costing models, pricing strategies, and commercial recommendations that support profitable and competitive customer solutions.<br>•Work closely with Operations teams to ensure the successful implementation of awarded projects, fostering strong collaboration and a shared focus on customer success.<br>•Partner with Business Development and sector teams to identify customer requirements and create tailored transport solutions that meet operational, financial, and sustainability goals.<br>•Serve as a subject matter expert within assigned areas of expertise, driving knowledge sharing, capability development, research, and training across the organization.<br>•Create, present, and defend compelling solution concepts, business cases, and commercial proposals for both internal and customer audiences. Confidently challenge assumptions, influence decision-making, and represent DHL in senior customer engagements.<br>•Actively identify and leverage innovative practices, technologies, and industry trends across transport operations, fleet management, sustainability, automation, and digital solutions to enhance DHL’s value proposition.<br>•Develop and maintain strong collaborative relationships across functions including Business Development, Operations, Finance, Procurement, and IT, influencing alignment and continuously improving solution design processes and deliverables.<br>•Lead cross-functional project teams and drive outcomes through influence rather than formal authority.<br>You won’t find another Senior Solutions Designer - Transport Europe & MEA position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:<br>•5+ years of experience in logistics, transport, supply chain engineering, or solution design, including ownership of complex transport and network optimization projects.<br>•Experience using transport modelling, simulation, and route optimization tools (e.g., Supply Chain Guru X, Paragon, Ortec, Log-hub, AnyLogic, or similar).<br>•Strong understanding of transport operations, logistics networks, and end-to-end supply chain processes.<br>•Proven ability to design scalable and innovative transport solutions for complex customer requirements.<br>•Strong commercial acumen with the ability to understand customer requirements, identify value drivers, and develop customer-centric solutions. Previous experience supporting business development, tenders, or sales pursuits is advantageous.<br>•Strong analytical thinking and advanced proficiency in Microsoft Excel for complex data analysis, supported by experience with modelling and simulation tools.<br>•Excellent customer-facing, communication, and presentation skills, with the ability to translate complex analyses into clear and actionable recommendations.<br>•Proven ability to lead cross-functional teams and influence stakeholders at multiple organizational levels without direct authority.<br>•Familiarity with DHL Supply Chain products, sectors, and capabilities is advantageous.<br>•Excellent verbal and written communication skills in English.<br>•Bachelor’s or Master’s degree in Supply Chain Management, Logistics Engineering, Business Administration, Economics, or a related field.<br>It will also be a plus if you have...<br>•Previous experience in transport operations environments such as dispatching, transport planning, Control Tower operations, carrier management, or network management.<br>•Knowledge of sustainable transport and logistics solutions, including electric vehicles, HVO and alternative fuels, LNG/CNG vehicles, multimodal and intermodal networks, and carbon reporting methodologies.<br>•Previous experience supporting customers, operations, or business development activities within Middle East and Africa markets.<br>•Additional European, Arabic, or other E&MEA language skills.<br>•Experience working within highly matrixed, multinational organizations.<br>The role is open for Dubai, UAE as a preferred location. <br>What do we offer?<br>•Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other<br>•Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain<br>•Flexibility: We offer flexible work hours and hybrid work model. We care about our work life balance<br>•Competitive salary package and corporate benefits<br>We are looking forward to receiving your application. Laura Voloncs is happy to answer your questions at laura.voloncs@dhl.com<br><br><br>
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