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<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Specialist, Product Operations<br>1. Overview<br> <br>The Senior Specialist, Product Operations will join the team of specialists who plays a vital role in the implementation and supporting of the Originating Institutions (OI) for Cross-Border Payment Services. The successful candidate will be responsible for all aspects of XBS configurations post the technical integration till the commercial launch and supports several types of expansion programs of the Originating Institutions subsequently. This role also project manage the configuration tasks by other internal teams in order to seamlessly complete all end to end configurations , lead various other related projects like Testing, Migrations and special projects.<br> <br> <br>2. Role<br> <br>The Job role is to spearhead the configurational projects from the regions for the Mastercard Cross-Border business , manage key stakeholders and support test sessions for new and existing customers. This role also plays as subject matter expert on XBS Bank platform capabilities and limitations and bridge the gap between various stakeholders and Regional teams. The Key responsibilities of the role includes the following :<br>Ensuring the configurations of the new Originating Institutions are performed accurately within the prescribed SLA. Attention to details is a critical attribute of the individual to ensure error free process.<br>Effectively collaborate with wider cross functional teams that supports cross border business in order to achieve the overall implementation expectation.<br>Effective tracking of OI onboarding pipelines and regular follow ups for the pending details or confirmations from Sales teams /OIs for successfully completing the configuration <br>Proactively highlight the anomalies if any with the configuration data provided and diligently follow up to obtain all the desired details for the onboarding. <br>Provide support for all the user acceptance testing related to any new functionality that are directly or indirectly linked to the Configuration.<br>Activate new corridors, additional products/channels, pricing changes, new branch additions , demographic changes etc for the existing OIs.<br>Collaborate with key stakeholders such as the regional product delivery, Customer Implementation and product management teams on the configuration related requirements.<br>Maintain record keeping of all the configuration requests for addressing any future queries .<br>Collaborate and support other teams such as Customer Support teams in providing required details from the systems pertaining to an OI in order to resolve an issue raised by the OI.<br>Provide different metrics time to time required by product management teams relating to the OI portfolio, Pipelines etc. Contribute to the continuous process improvements for providing better service experience to internal and external customer through the process improvements.<br>Undertake any other specific projects assigned by the line manager and support other miscellaneous activities endorsed by line manager<br> 3. All about You/Experience<br> • Bachelor or Master Degree in Information Technology with minimum of 4 years experience in the financial services Industry and prior experience in Cross-Border payments is strongly preferred<br> • Self-starter and quick learner with ability to work independently<br> • Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios<br> • Ability to work with ambiguity and manage complex Implementation projects; successfully manage multiple responsibilities and tasks<br> • Willingness to dive deep and learn about our technology, system structure, and rules<br> • Strong analytical and problem-solving skills<br> • Strong data and financial analysis skills and experience<br> • Superior communications and interpersonal skills<br> • Strong project management skills – strong organization and task management is expected<br> • Strong collaborator, ability to work cross-functionally<br> • Willingness to be flexible to work in different shifts and if required re-locate to a different Mastercard location .<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, East Arabia Division Lead – Security Solutions<br>Director, East Arabia Division Lead – Security Solutions <br>Title and Summary<br>Mastercard’s Security Solutions Organization (SSO) in Eastern Europe, Middle East & Africa (EEMEA) protects and grows the payments ecosystem through world-class fraud, cyber, identity, disputes and compliance solutions. It is part of the Mastercard Services organization.<br>Working closely with its key stakeholders, the Division Lead is accountable for the Security Solutions divisional P&L, leading across every lever and cross functional team that generates revenue. As the key common person across the cross functional teams, the Division Lead oversees the market and client specific initiatives to help optimize existing revenue, converting whitespace, and tailoring our solutions to local realities.<br>The Division Lead reports into the EEMEA Security Solutions product organisation and is a member of the SSO leadership team. In parallel, they act as the Division President’s single point of accountability for everything Security Solutions — performance, plan, escalations, client commitments and investment asks — and are expected to operate as a de facto member of the division leadership team.<br>Role<br>• Own the divisional Security Solutions P&L and strategy: revenue plan, budget landing and multi-year growth targets across network and sellable revenue<br>• Serve as the single accountable SSO owner for the division, building trusted relationships with division leadership, product, sales, and synergy teams<br>• With key stakeholders, build and execute the divisional plan, including translating regional product strategy into market-specific execution, and accelerate time-to-revenue <br>• Feed structured market intelligence back into the regional product and commercialization teams to shape roadmap, pricing and go-to-market<br>• Represent SSO externally in vendor relationships and different buying centers. Act as voice of customer for the division <br>• Represent the division in regional business reviews, QBRs and budget cycles with a clear, data-backed narrative<br>All About You<br>• Proven P&L or commercial ownership at scale, ideally in payments, security or enterprise technology<br>• Credibility with senior client stakeholders and internal sales leadership, and able to lead cross-functional teams without direct reporting lines<br>• Strong commercial and analytical judgement — pricing, revenue drivers, penetration and forecasting<br>• Deep market knowledge of the relevant division, including regulatory and competitive dynamics<br>• Comfort operating in matrixed, fast-moving environments with a bias to execution<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Manager, Customer Solutions Centre<br>Manager, Customer Solutions Centre<br>Go-to-Market & Product Commercialization, Credit & Consumer Value Proposition (CVP)<br>Role Purpose<br>Lead commercialization, go-to-market, and growth of a co-badge credit portfolio in the UAE. Define product tiers, CVPs, pricing and interchange inputs; drive issuer adoption; manage engagement key ecosystem stakeholders; and support successful launch and scale-up of co-badged credit card programs that grow portfolio size, spend activation and revenue.<br>________________________________________<br>Key Responsibilities<br>Product Strategy & Portfolio Management<br>• Define the co-badge credit product strategy, roadmap, tier architecture, pricing/CVP inputs and interchange approach with Business Development and central product teams.<br>• Align product plans with Mastercard regional objectives, UAE market dynamics, regulatory requirements and issuer/customer needs.<br>• Monitor adoption, spend behaviour, profitability and portfolio performance to refine strategy and investment priorities.<br>Consumer Value Proposition (CVP) Development<br>• Design differentiated CVPs across mass, affluent, premium and ultra-premium tiers in collaboration with central product teams.<br>• Develop benefit frameworks spanning travel, lounge access, dining, entertainment, rewards, cashback, digital/e-commerce, insurance and protection.<br>• Build business cases, ROI assessments and recommendations for new benefits and proposition enhancements.<br>Partnership Management<br>• Act as the product lead for partner engagement, aligning product standards, customer experience, branding and acceptance strategies.<br>• Identify strategic partnership opportunities and coordinate joint product development, launch plans, governance forums and market expansion activities.<br>Issuer Engagement & Product Customization<br>• Partner with issuing banks to develop customized propositions aligned with issuer customer strategies and scheme guidelines.<br>• Advise issuers on segmentation, rewards, pricing, benefit optimization, acquisition opportunities and launch strategies through workshops and client engagement.<br>Product Commercialization & Go-to-Market<br>• Lead end-to-end product and customized CVP commercialization of co-badge credit products from concept to market launch.<br>• Support Business Development team to develop go-to-market strategies for specific issuers and strategic merchants.<br>• Support business development efforts through product positioning, client presentations, and solution selling.<br>• Work with Central Product team to create sales enablement materials, product guides, competitive analyses, and commercialization toolkits.<br>• Track pipeline opportunities and support issuer acquisition and conversion activities.<br>Stakeholder Management<br>• Work closely with central product, Cardholder Services and partnership teams; issuing banks; Mastercard Account Management; Loyalty and Services teams; and Finance and Pricing teams.<br>• Influence senior internal and external stakeholders to secure alignment on strategic product initiatives.<br>Performance Management<br>• Define product KPIs and success metrics.<br>• Monitor portfolio growth, new card issuance, spend and activation, revenue performance, benefit utilization and customer engagement.<br>• Develop recommendations to improve product economics and cardholder value.<br>• Provide regular performance reporting and strategic recommendations to leadership.<br>________________________________________<br>Qualifications & Experience<br>• Deep understanding of consumer credit card products, portfolio economics, rewards, and loyalty programs.<br>• Experience developing and managing premium and mass-market card propositions<br>• Demonstrated ability to build product strategies, business cases, and commercialization plans<br>• Strong stakeholder management and influencing skills across senior client and internal audiences<br>• Proven track record of launching and scaling payment or card product<br>________________________________________<br>Success Measures<br>• This role will be on Sales Incentive Plans with defined enablement, volume-based and revenue-based targets.<br>• Achievement of annual business and product objectives.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
Senior Analyst, Business Planning and Performance - Corporate Solutions EEMEA
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Analyst, Business Planning and Performance - Corporate Solutions EEMEA<br>Reports directly to: SVP, Head of Corporate Solutions, EEMEA<br>Role Overview<br>We are looking for an analyst to support the financial planning, management reporting and commercial performance of Corporate Solutions across EEMEA.<br>Reporting directly to the regional business head, you will turn financial, sales and operational data into clear insights and practical recommendations. You will own the reporting and planning cadence, build reliable forecasts and support decisions on growth, investment and resource allocation.<br>The role requires experience in management accounting and management consulting, strong financial modelling skills and confidence working with complex data. You must be comfortable challenging assumptions, explaining performance and engaging with senior stakeholders.<br>Key Responsibilities<br>Management Reporting and Business Performance<br>• Own monthly and quarterly management reporting across markets, clients, products and sales teams.<br>• Analyse payment volume, revenue, rebates, incentives, costs and profitability, including domestic and cross-border performance.<br>• Explain variances against budget, forecast and prior year, identifying the underlying drivers and corrective actions.<br>• Prepare concise executive reports and materials for business reviews.<br>• Work with Finance, Sales and Product teams to maintain consistent definitions and accurate reporting.<br>Forecasting, Budgeting and Planning<br>• Lead the preparation and coordination of annual budgets, regular forecasts and longer-term business plans.<br>• Build forecasts using client performance, sales pipelines, product adoption and market assumptions.<br>• Assess forecast accuracy and challenge assumptions with business owners.<br>• Develop scenarios and sensitivity analysis to support investment and resource decisions.<br>• Translate regional priorities into measurable plans, targets and milestones.<br>Data Analysis and Modelling<br>• Build and maintain financial and commercial models that connect payment volume, pricing, revenue, incentives and costs.<br>• Analyse large datasets to identify growth opportunities, performance gaps and emerging risks.<br>• Develop dashboards and automate recurring reporting where practical.<br>• Reconcile data across sources and resolve inconsistencies with the relevant teams.<br>• Document assumptions, calculations and data sources so models can be reviewed and reused.<br>Sales Incentive Planning, Monitoring and Audit<br>• Coordinate sales incentive plan design and target setting with Sales leadership, Finance and HR.<br>• Ensure targets align with business budgets, territory potential, account ownership and individual responsibilities.<br>• Monitor attainment and validate the data used for incentive calculations.<br>• Review deal attribution, sales credit, exceptions and potential double counting against approved rules.<br>• Maintain records of target changes, approvals and adjustments.<br>• Conduct periodic checks of incentive calculations and supporting evidence, and support formal audits.<br>• Escalate discrepancies and recommend improvements to strengthen accuracy and accountability.<br>Decision Support<br>• Prepare business cases for new opportunities, partnerships and investments.<br>• Assess expected returns, costs, delivery requirements and commercial risks.<br>• Track agreed actions and benefits against approved business cases.<br>• Provide direct analytical support to the SVP on regional priorities and executive requests.<br>Required Experience and Qualifications<br>• Relevant experience in both management accounting and management consulting, with exposure to commercial planning and performance analysis.<br>• A degree in Accounting, Finance, Economics, Business or a related quantitative discipline.<br>• Strong understanding of management accounts, budgeting, forecasting, profitability and financial controls.<br>• Advanced Excel skills and demonstrated experience building financial and data models.<br>• Experience using Power BI, Tableau or similar tools. SQL capability is strongly preferred.<br>• Experience setting, monitoring or reviewing sales incentive plans and performance targets.<br>• Ability to convert complex analysis into clear recommendations and executive presentations.<br>• Strong attention to detail, sound judgement and the confidence to challenge unsupported assumptions.<br>• Ability to manage competing deadlines and work across regional teams.<br>Preferred Qualifications<br>• CIMA, ACCA, ACA, CPA or an equivalent accounting qualification.<br>• Experience in payments, banking, financial services or another business driven by transaction volumes.<br>• Familiarity with CRM platforms, sales pipeline analysis and reporting automation.<br>What Success Looks Like<br>• Management receives timely, accurate reporting with a clear explanation of performance.<br>• Forecasts are credible, assumptions are transparent and variances are understood.<br>• Budgets and sales targets reflect commercial priorities and realistic growth opportunities.<br>• Incentive calculations and sales attribution are accurate, documented and auditable.<br>• Analysis leads to better decisions and measurable business outcomes.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Business Development, Growth Segments<br>Overview: Growth Segments is a team of innovators incubating businesses that extend Mastercard’s reach to low-income consumers and micro-merchants. By extending core business capabilities and functionalities to these segments, we drive secular shift of cash to digital and create domestic relevance for Mastercard in local economies. Our businesses are centered on building digital ecosystems that enable low-income segments to pay and get paid digitally, ultimately formalizing the economy. For example, we are incubating businesses that enable smallholder farmers to get paid more and faster, by organizing a digital ecosystem in agriculture and developing solutions that address gaps for FIs to serve the ag sector. We are passionate about the power of digital transformation to improve lives and livelihoods in underserved communities. Growth Segments is a global team focused on expanding Mastercard’s relevance in underserved segments and cash-predominant sectors. The Sales team identifies and builds new commercial opportunities that extend Mastercard’s core strengths in issuing, acquiring, payments, data, and technology into new markets, customer profiles, and ecosystem use cases.[SS1.1][VC1.2]<br>The Director, Global Sales, Growth Segments will be responsible for identifying high-potential opportunities, shaping new initiatives, and and leading complex solution sales that drive adoption of scalable Mastercard offerings across underserved and cash-intensive sectors including micro and small enterprises, rural communities and agriculture value chains. The role requires the ability to manage long and complex sales cycles across multiple geographies, build bridges between Mastercard’s core products and technology assets, and translate market needs into commercially viable propositions.<br>A core ambition of the role is to strengthen Mastercard’s domestic relevance in priority markets by helping shift everyday payments, sector-specific value chains, and local commerce from cash-based interactions to secure, inclusive, and scalable digital payment ecosystems.<br>Reporting to the VP Sales, Growth Segments, the ideal candidate will be a strong commercial leader who can work across diverse markets and client profiles, including banks, sector-specific commercial enterprises, payments and technology players, government entities, international organizations, and internal Mastercard teams. The role requires strategic thinking, strong commercial acumen and negotiation skills, disciplined execution, and the ability to mobilize cross-functional teams to deliver growth initiatives from opportunity identification through commercialization and scale.<br>Role: <br>• The essential responsibilities of the position include the following:<br>• Identify, qualify, and develop new business opportunities for Mastercard in underserved segments and cash-predominant sectors across multiple geographies.<br>• Build and lead new Growth Segments initiatives that address market needs in areas such as financial inclusion, small business digitization, rural commerce, agriculture ecosystems, micro-merchants, and emerging digital payment use cases.<br>• Strengthen Mastercard’s domestic relevance by developing initiatives that address local market priorities, support national digitalization agendas, and drive the secular shift from cash to digital payments across underserved and high-cash sectors.<br>• Manage long, complex sales cycles from opportunity origination through solution design, stakeholder alignment, commercial negotiation, implementation planning, and launch readiness.<br>• Bridge Mastercard’s core capabilities across issuing, acquiring, acceptance, digital payments, data, loyalty, cybersecurity, and technology assets to create integrated value propositions for new segments.<br>• Partner with product team to define the customer value proposition, partner model, revenue opportunity, business case, pricing approach, implementation roadmap, and scale-up plan.<br>• Work closely with regional and market teams to adapt global Growth Segments priorities to local market realities, client needs, regulatory environments, and ecosystem maturity.<br>• Manage relationships with a wide range of customer and client profiles, including issuing and acquiring banks, fintechs, technology providers and in general sector-specific commercial enterprises, payments and technology players. When relevant, support partnerships team when interacting with government entities, development organizations, platforms, and ecosystem partners.<br>• Coordinate across Mastercard product, sales, market development, legal, compliance, risk, technology, implementation, and delivery teams to ensure flexible and practical execution of complex opportunities.<br>• Develop senior-level narratives, proposals, business cases, and commercial materials that clearly communicate the opportunity, the Mastercard value proposition, and the path to execution.<br>• Track pipeline progress, manage risks and dependencies, capture market insights, and support the transition of successful initiatives from incubation to repeatable commercial models.<br>All about you: <br>The ideal candidate for this position should have:<br>• Strong commercial experience in global or regional sales, business development, market development,or solution commercialization within payments, financial services, technology, or adjacent sectors.<br>• Proven ability to identify market opportunities, shape new initiatives, build business cases, and move concepts from early-stage incubation to commercial execution and scale.<br>• Experience managing long and complex sales cycles across multiple geographies, with the ability to navigate ambiguity, align stakeholders, and maintain momentum through execution.<br>• Strong understanding of Mastercard’s core business areas or comparable capabilities, including issuing, acquiring, acceptance, digital payments, data, and technology-enabled solutions.<br>• Ability to work effectively with diverse customer and partner profiles, including banks, fintechs, platforms, technology players, public-sector bodies, international organizations, and industry specialists.<br>• Demonstrated success working across cross-functional teams, including product, sales, market development, implementation, legal, compliance, risk, technology, and operations.<br>• Comfort operating across different markets, cultures, regulatory contexts, client maturity levels, and partnership models while staying focused on commercial outcomes.<br>• Excellent communication and executive storytelling skills, with the ability to develop compelling proposals, senior-level presentations, partner narratives, and internal alignment materials.<br>• Entrepreneurial mindset, strong ownership, commercial discipline, and the flexibility to adapt Mastercard assets and partnership models to new growth segments and market opportunities.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Core Payments VAS Commercialization & Planning<br>Overview<br>Across EEMEA, Mastercard is accelerating the adoption and commercialization of Core Payments value-added services across Consumer Products, Digital, Gateway and Acceptance, and Network Solutions. Delivering this ambition requires a consistent execution model that connects strategy, commercial targets, pipeline, investments and market delivery.<br>As Director, Core Payments VAS Commercialization & Planning, your primary mandate will be to create and actively manage a robust commercial pipeline across all Core Payments verticals, consolidate the region’s biggest opportunities and strategic bets, work closely with CSC sales teams across divisions to support and drive must-win deals, and help accelerate commercialization of market-moving initiatives across EEMEA.<br>You will work closely with Product teams across Consumer, Digital, Gateway and Acceptance, and Network Solutions, CSC sales teams, Finance, Strategy, and Pricing teams to identify priority opportunities, sharpen deal execution plans, remove commercial barriers, orchestrate available Product Innovation Funds and Market Funds, and ensure investments and resources are channeled toward the largest opportunities with the highest market and revenue impact.<br>Role<br>In this regional role, you will:<br>• Create and actively manage a consolidated commercial pipeline across Consumer Products, Digital, Gateway and Acceptance, and Network Solutions, with clear visibility on major opportunities, ownership, value potential, required investments and expected timing.<br>• Partner with CSC sales teams across divisions to identify, shape and drive support for must-win Core Payments deals, ensuring the right product, pricing, investment and execution support is mobilized behind the highest-value opportunities.<br>• Consolidate the region’s biggest opportunities and strategic bets, helping leadership prioritize where Core Payments can create the greatest market impact, revenue acceleration and competitive differentiation.<br>• Ensure investments, resources and leadership attention are channeled toward the largest and most strategic opportunities, balancing revenue potential, market impact, readiness and execution urgency.<br>• Maintain visibility of available Product Innovation Funds and Market Funds, and orchestrate practical plans with product and CSC sales teams to drive higher Core Payments penetration in priority markets and customer segments.<br>• Support the quarterly Core Payments budget-planning process with Finance, product verticals and customer-facing teams.<br>• Track progress of priority initiatives, must-win deals and big bets against agreed milestones, surfacing risks, blockers and required interventions to improve execution speed.<br>• Develop practical dashboards, scorecards and management updates covering pipeline quality, must-win deal progress, commercialization milestones, investment allocation, budgets, KPIs, funding and deal performance.<br>• Share execution best practices across divisions and product verticals, improving consistency and commercial effectiveness.<br>All About You<br>The ideal candidate for this position:<br>• Has strong experience in payments, financial services, product commercialization, sales strategy, commercial planning, finance or a related growth-focused function.<br>• Has a good understanding of value-added services and the role they play in strengthening customer value, differentiation and payment economics.<br>• Demonstrates experience managing commercial pipelines, large sales opportunities, revenue forecasts, investment plans, budgets or performance-governance processes.<br>• Brings strong commercial judgment and can translate pipeline, deal and investment data into clear priorities, actions and executive-level messages.<br>• Has strong analytical and problem-solving skills, with excellent attention to detail.<br>• Is highly organized and capable of managing multiple workstreams, stakeholders and deadlines simultaneously.<br>• Can build productive relationships with CSC sales teams, product verticals, Finance, Strategy, Pricing and market teams in a complex matrix organization.<br>• Demonstrates the confidence to challenge inputs, shape must-win deal plans, follow up on commitments and escalate execution risks when necessary.<br>• Understands how to prioritize and deploy commercial investments, including innovation or market-development funds, toward opportunities with the strongest penetration, revenue and strategic impact.<br>• Is a strong writer and presenter who can communicate effectively with both operational and senior audiences.<br>• Brings a proactive mindset, strong work ethic and high sense of ownership.<br>• Is comfortable working in a fast-paced environment with evolving priorities and some degree of ambiguity.<br>• Has advanced proficiency in Microsoft Excel and PowerPoint; experience with CRM, pipeline-management, reporting or visualization tools is an advantage.<br>• Holds a bachelor’s degree in business, Finance, Economics, Engineering or a related discipline.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Technology Account Management,<br>Director, Technology Account Manager<br>Overview <br>The Technology Account Management Director plays a pivotal role in ensuring the successful deployment of Mastercard products and services and managing operational and technical customer relationships. <br>The TAM will work closely with internal teams, external partners, and third-party processors, providing technical and strategic support to ensure the successful deployment of Mastercard’s products and services and trusted source for our customers for technical queries. This role requires a blend of technical expertise and business acumen to identify opportunities for optimization within their infrastructure and ensure seamless communication and manage all escalations relating to technical issues.<br>Role <br>Director, Technology Account Manager, Manager, acts as a strategic consultant across all aspects of product and service launches, working closely with internal and external stakeholders to grow Mastercard’s market share. This requires a tight collaboration with different functional entities throughout MasterCard.<br>• Acts as central point of contact for customers and/or MasterCard customer representatives. <br>• Ensures resolution of day-to-day technical/operational issues, customer issues and/or as related to assigned delivery projects. <br>• Identifies and delivers against customer and Mastercard business and corporate objectives, opportunities, and commitments.<br>• Be a strong communicator, works with a sense of agility & urgency, while delivering quality output to customers and internal partners.<br>• Partners with cross functional partners including Sales, Marketing, and Products throughout Mastercard supporting the internal development and implementation of any new product and/or technology enhancement and support.<br>• Establishes close working relationships with internal and customer's executive- and decision-making-level contacts.<br>• Brings ability to enhance customer experience by driving business growth with portfolio optimization, emerging technologies, and find faster ways to get work done with sustained quality.<br>• Identifies and arranges for training and communication of operational enhancements.<br>• Participates in and contributes to account planning with customer and internal partners to<br>prioritize strategic, mutually shared objectives.<br>• Works with internal colleagues to ensure customer's compliance with all Mastercard technology enhancements.<br>All About You <br>- Preferably with 10 years of relevant experience in payments business with preferred area of experience in credit and debit card operations (issuing and acquiring) - authorizations, clearing, settlement, and fraud & risk management <br>implementation experience in payments, banking or fintech companies.<br>- Demonstrated customer and relationship management skills and ability to build and maintain strong, positive working relationships at all functional levels within customer and internal MasterCard organization is essential.<br>- Ability to manage complexity and simplifying for customers and key stakeholders.<br>- Demonstrated operational excellence in managing escalations and timely responses.<br>- Ability to grasp technology details and bridge the gap between the business, product and technology that supports it.<br>- Ability to thrive and effectively collaborate in a dynamic, fast-paced, team environment that embraces giving, receiving as well as acting on feedback.<br>- Hybrid position with an expectation to be in office on an average 3 days per week<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Managing Counsel, Regulatory EEMEA<br>Who is Mastercard?<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.<br>Our decency quotient drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.<br>Overview <br>Mastercard’s global Privacy, Regulatory and Technology organization is looking for a Senior Managing Counsel to join its Eastern Europe & Middle East Africa (EEMEA) region. The role will report to the Assistant General Counsel, Regulatory for EEMEA/Europe, but work very closely to support the Senior Managing Counsel and overall Regulatory Lead for the EEMEA region. <br>The role holder will have full accountability for managing all regulatory issues across relevant markets (together with some issues across EEMEA), providing regulatory advice and support on multiple issues of critical importance to the EEMEA business. They will be responsible for interpreting relevant law and regulatory obligations, determining the business impact and managing the appropriate response, whilst working closely with regulatory compliance professionals to meet compliance obligations and regulator requests. Taking ownership will be key, as well as a willingness to drive outcomes which ensure Mastercard is meeting its obligations. This will require active and regular engagement both the business and local regulators and therefore fluency in both English and Arabic is essential. <br>Collectively, this will involve a high degree of collaborative working with many others across Mastercard, particularly global Regulatory colleagues and those in the Law Department, as well as business counterparts within and beyond the EEMEA region in roles potentially including Product, Technology, Franchise, Finance, Settlement, Sales, Communications, Strategy and many more. The successful candidate will become part of a global group of privacy, regulatory and technology regulatory and compliance specialists who between them cover Mastercard’s privacy, regulatory and technology footprint across the globe .<br>Role<br>• Provide support and advice both within the EEMEA regulatory team and to the wider business on a broad range of regulatory issues and activities impacting Mastercard within the region<br>• Conduct detailed analysis of existing and emerging laws and regulations affecting Mastercard’s business and products in EEMEA to support business strategy, growth, and licensing decisions.<br>• Advocate for regulatory reforms via written and verbal consultations that enable Mastercard’s growth, innovation and agility.<br>• Proactively identify, monitor, and manage regulatory changes using tracking and AI tools; coordinate with internal stakeholders to assess the impact of regulatory changes and support compliance implementation.<br>• Engage on the timely submission of regulatory filings/submission and develop responses to requests in accordance with internal processes and procedures<br>• Participate in multi-dimensional projects across business units/regions, successfully navigating throughout the organization by partnering effectively with individuals from other departments and delivering results<br>• Evaluate and identify EEMEA and country level regulatory risk and support the teams with assessing and implementing controls to mitigate risks<br>• Provide regulatory advice to business stakeholders on product development and operational matters, contributing subject matter expertise with respect to operational requirements, policies, and procedures to comply with applicable regulatory obligations<br>• Represent Mastercard at regulator engagements, industry forums and similar events, ensuring that Mastercard’s positions are clearly, consistently and effectively communicated.<br>All About You<br>• An attorney qualified to practice within the EEMEA region, with an LLB or JD from an established and reputable law school<br>• Substantial experience working in a regulatory role, within a corporation, association or government context and/or as a regulatory attorney in a law firm (ideally within payments or banking)<br>• Experience managing regulatory supervision, advocacy and licensing processes<br>• Strong understanding of relevant financial and payments regulation as it applies payments systems and services<br>• Ability to navigate diverse regulatory requirements to enable the introduction of products and/or services and the growth of business in an evolving environment <br>• Fluency in English and Arabic (written and spoken), combined with overall strong communication skills and an ability to communicate complex regulatory issues in simple and concise terms<br>• Proven success in navigating multi-national organizations and operating effectively within a diverse multicultural organization<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Creative Strategy Analyst<br>Creative Strategy Analyst, Advisors Creative Desk<br>Overview<br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty, and analytics to financial institutions and merchants globally.<br>The Advisors Creative Desk sits within Services as a full-service creative and advertising capability, helping clients build and grow their brands through end-to-end solutions, from brand positioning and strategy to creative development, campaigns, and content.<br>The Creative Strategy Analyst supports the development of data-driven brand and communication strategies across a portfolio of brands, translating consumer, cultural, and market insights into clear strategic recommendations. Working closely with creative teams and clients, the role contributes to strategic thinking through research, analysis, insight development, and project support across multiple briefs and categories.<br>Role<br>As a Creative Strategy Analyst, you will:<br>• Support the development of brand, creative, and communication strategies for clients, drawing on consumer, cultural, category, and market insights.<br>• Contribute to the development of strategic and creative briefs, presentations, and client deliverables.<br>• Conduct research using primary and secondary sources to identify trends, audience behaviours, competitive dynamics, and strategic opportunities. <br>• Analyze research findings and help translate insights into clear strategic recommendations.<br>• Stay informed of marketing, consumer, creative, and media trends to ensure strategies remain relevant, impactful, and culturally resonant.<br>• Participate in creative ideation sessions for larger client projects of strategic importance.<br>• Manage multiple briefs and projects simultaneously.<br>All About You<br>• Several years of experience in strategy, planning, brand strategy, communications planning, or consumer insight roles, preferably within advertising, branding, creative, or consulting agencies. <br>• Experience supporting the development of brand and communication strategies across a variety of clients and categories. <br>• Strong research and analytical skills, with the ability to translate data and insights into strategic recommendations. <br>• Understanding of consumer behavior, market research, cultural trends, and competitive analysis. <br>• Experience contributing to campaign planning and integrated marketing initiatives across digital, social, CRM, and traditional channels. <br>• Strong presentation and storytelling skills, with the ability to communicate ideas clearly and concisely. <br>• Excellent problem-solving and conceptual thinking abilities. <br>• Comfortable working in a fast-paced environment and managing multiple priorities. <br>• Strong collaboration skills and experience working within cross-functional teams. <br>• Bachelor's degree in Marketing, Communications, Business, Psychology, Sociology, or a related field. <br>• Proficiency in English; additional languages are a plus, with Arabic considered an advantage. <br>• Open to occasional travel as required.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
Senior Managing Consultant - AI Consulting, Strategy, Deployment - Client Advisory
Information Technology
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Managing Consultant - AI Consulting, Strategy, Deployment - Client Advisory<br>Regional Lead, AI Consulting, Strategy, Deployment - Client Advisory<br>Position Overview<br>Reporting to the Senior Principal and working closely with Mastercard's AI and product teams, the Director / Senior Managing Consultant will lead AI-driven consulting engagements across EEMEA, helping clients identify, prioritize, design, deploy, and scale AI solutions that deliver measurable business outcomes.<br>The role combines strategic advisory, AI solutioning, product evaluation, vendor ecosystem management, and transformation delivery to help clients accelerate AI adoption across customer experience, operations, risk management, fraud, marketing, and payments.<br>The successful candidate will act as a trusted advisor to C-suite executives while leading multidisciplinary teams of consultants, data scientists, ML engineers, and product specialists to drive end-to-end AI transformation programs.<br>________________________________________<br>Key Responsibilities<br>AI Strategy & Executive Advisory<br>•Define enterprise AI strategies and transformation roadmaps aligned to client business objectives.<br>•Advise executive stakeholders on AI investment priorities, business cases, operating models, governance frameworks, and value realization approaches.<br>•Identify and prioritize high-value AI and GenAI use cases across payments, issuing, acquiring, fraud, cyber security, customer service, and operations.<br>•Translate AI opportunities into actionable implementation plans, including capability requirements, timelines, KPIs, and adoption strategies.<br>AI Solutioning & Product Strategy<br>•Lead end-to-end AI solution design, from ideation through deployment and scale.<br>•Evaluate emerging AI products, platforms, and frameworks to determine business applicability and technical fit.<br>•Support AI product strategy, product enhancement recommendations, feature prioritization, and customer feedback integration.<br>•Collaborate with Mastercard product teams to incorporate AI capabilities into existing and new propositions.<br>•Develop reusable AI assets, accelerators, playbooks, and solution frameworks that can be deployed across multiple engagements.<br>Vendor Evaluation & Ecosystem Management<br>•Lead vendor identification, technology scouting, market assessments, and partner evaluations to support client transformation objectives.<br>•Conduct build-versus-buy analyses and recommend optimal technology stacks across LLMs, agentic AI platforms, orchestration tools, data platforms, and cloud ecosystems.<br>•Assess and compare AI vendors, hyperscalers, fintechs, technology providers, and startup partners based on business value, scalability, security, compliance, and implementation complexity.<br>AI Deployment & Transformation Delivery<br>•Oversee AI and GenAI implementation programs from pilot through enterprise deployment.<br>•Partner closely with engineering, product, data science, and client teams to ensure successful delivery and adoption.<br>•Drive agile delivery methodologies, iterative experimentation, and rapid value realization.<br>•Lead change management, business readiness, and adoption activities to maximize organizational impact.<br>•Establish governance models that address AI ethics, regulatory requirements, model risk management, and responsible AI principles.<br>Client Consulting & Business Development<br>•Serve as a trusted advisor to client executives and transformation leaders.<br>•Lead AI discovery workshops, executive briefings, ideation sessions, and strategic planning engagements.<br>•Support proposal development, solutioning, sales pursuits, and client presentations.<br>•Identify opportunities for expanding client relationships and developing new AI-focused consulting offerings.<br>Thought Leadership & Practice Development<br>•Build Mastercard's market presence through speaking engagements, industry forums, publications, and client events.<br>•Develop points of view on emerging technologies including GenAI, Agentic AI, Autonomous Operations, Responsible AI, and AI Governance.<br>•Mentor consultants, data scientists, and AI specialists across the region.<br>•Drive the evolution of Mastercard's AI consulting methodologies and delivery frameworks.<br> <br>Preferred Qualifications & Experience<br>•Extensive experience in strategy consulting, digital transformation, AI consulting, data analytics, or technology advisory.<br>•Proven track record leading AI strategy, solutioning, deployment, and transformation programs.<br>•Experience advising senior executives and influencing enterprise-wide transformation decisions.<br>•Strong background in financial services, payments, banking, fintech, or card issuing ecosystems.<br>AI & Technology Expertise<br>•Demonstrated experience designing and deploying GenAI solutions from concept through production.<br>•Hands-on familiarity with LLM ecosystems including OpenAI, Claude, Gemini, DeepSeek, Llama, Mistral, and agentic AI frameworks.<br>•Understanding of AI product development, MLOps, AI governance, risk controls, and deployment architectures.<br>•Experience evaluating AI vendors, technology platforms, and enterprise solution providers.<br>Consulting & Leadership<br>•Strong strategic problem-solving and executive communication skills.<br>•Experience leading multidisciplinary teams across consulting, product, engineering, and analytics functions.<br>•Ability to translate complex technical concepts into clear business recommendations.<br>•Track record of developing client relationships, originating work, and contributing to business growth.<br>Education<br>•Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related discipline.<br>•Master's degree, MBA, or advanced technical qualification preferred.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Creative Project Manager<br>Overview:<br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the team within Services that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within Services and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands. <br>As Creative Project Manager you must have a passion for business growth and ensuring the seamless delivery of projects to clients. You will have a creative flair, relish working in a fast-paced environment and be able to manage multiple project deliverables. You will have solid stakeholder management and communication skills and a clear understanding of the end-to-end process of project delivery. To excel in this role, you need to possess superior communication and interpersonal skills, as well as the ability to tackle several creative projects simultaneously. Working knowledge of project management tools, along with superior organizational skills are a must in this position. You are also expected to possess excellent time-management skills to thrive in a fast-paced, dynamic work environment. <br>Role:<br>Own the day-to-day management of creative projects from brief to delivery, ensuring timelines, scope, and quality standards are met. <br>Track and manage project budgets, timelines, and resourcing plans, escalating issues proactively to senior leads. <br>Lead client communication on project-level matters, responding to requests and maintaining clarity on deliverables and timelines. <br>Develop and manage creative project briefs, translating client needs into clear direction for creative teams. <br>Coordinate across creative, strategy, and production teams to drive delivery and maintain momentum. <br>Work closely with creative leads and senior project managers to stay aligned on priorities. <br>Monitor project progress, manage dependencies, and flag risks early to keep work on track. <br>Run multiple projects in parallel, operating confidently in a fast-paced agency environment. <br>Prepare and deliver regular project status updates and reporting for internal stakeholders and clients. <br>Champion strong organizational practices and effective use of project management tools across the team. <br>All About You:<br>Minimum 8 years of experience in creative services, account, or project management roles, ideally at Account director level, within advertising or creative agencies. <br>Proven ability to manage complex projects end-to-end, with strong organizational and multitasking skills. <br>Experience working with multidisciplinary teams across creative, strategy, and production. <br>Confident in briefing creative teams and maintaining clear project direction from kick-off through delivery. <br>Comfortable managing client relationships at a day-to-day level with professionalism and clarity. <br>Able to work independently, problem-solve on the fly, and perform well under pressure. <br>Strong written and verbal communication skills in English. <br>Bachelor's degree or equivalent. <br>Willingness to travel as required.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Copywriter<br>Copywriter, Advisors Creative Desk<br>Overview<br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty, and analytics to financial institutions and merchants globally.<br>The Advisors Creative Desk sits within Services as a full-service creative and advertising capability, helping clients build and grow their brands through end-to-end solutions, from brand positioning and strategy to creative development, campaigns, and content.<br>The Copywriter brings brands to life through powerful ideas, compelling storytelling, and effective communications across a portfolio of clients. Working closely with strategists, designers, and clients, the role helps shape integrated campaigns and content that connect with audiences, solve business challenges, and deliver meaningful impact across multiple channels and touchpoints.<br>Role<br>As a Copywriter, you will:<br>• Develop compelling copy and creative ideas across a range of channels, including TV, video, digital, social, CRM, display advertising, and print. <br>• Contribute to the development of integrated campaigns and content from concept through execution. <br>• Partner closely with designers, strategists, and other creatives to deliver impactful and strategically sound work. <br>• Ensure all work meets high standards of creativity, craft, accuracy, and attention to detail. <br>• Present creative work clearly and confidently in internal reviews and client meetings. <br>• Manage multiple projects simultaneously in a fast-paced environment. <br>• Proactively contribute new ideas and creative approaches that help solve client challenges and support business growth. <br>• Stay informed of cultural, consumer, marketing, and creative trends to identify emerging opportunities and inspire innovative thinking.<br>All About You<br>• 5+ years of copywriting experience within leading advertising agencies, preferably within global network agencies.<br>• Strong portfolio demonstrating conceptual thinking and campaign development across multiple channels and formats. <br>• Strong writing and storytelling with the ability to adapt tone and messaging for different audiences and platforms. <br>• Experience developing integrated campaigns across digital, social, video, CRM, web, print, and other marketing channels. <br>• Excellent attention to detail and commitment to creative excellence and craft. <br>• Strong collaboration skills and experience working with multidisciplinary teams<br>• Bachelor's degree or equivalent professional experience in a relevant field.<br>• Proficiency in English is required; additional languages are a plus, with Arabic considered an advantage. <br>• Open to occasional travel as required.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Creative Associate Project Manager<br>Overview:<br>The Services team is a key differentiator for Mastercard, providing cutting-edge services that help customers grow. Marketing Services develops and executes marketing programs that support client objectives, while the Advisors Creative Desk (ACD) creates engaging, on-brand creative solutions for Mastercard and its partners.<br>As a Creative Project Coordinator, you will support the successful delivery of creative projects by coordinating timelines, resources, communications, and project administration activities. You will work closely with Project Managers, Creative Leads, and cross-functional teams to ensure projects remain organized, on track, and aligned with client expectations. This role is ideal for someone who is highly organized, detail-oriented, eager to learn, and comfortable working in a fast-paced environment.<br>Role:<br>Support the day-to-day coordination of creative projects from brief to delivery.<br>Maintain project plans, trackers, timelines, and documentation.<br>Assist with scheduling meetings, preparing status updates, and following up on actions.<br>Coordinate with creative, strategy, and production teams to ensure tasks progress according to plan.<br>Help monitor project schedules, resource allocation, and deliverable deadlines.<br>Support budget tracking, project forecasting, and reporting activities.<br>Escalate risks, delays, or dependencies to Project Managers when identified.<br>Maintain accurate records within project management and workflow tools.<br>Help ensure compliance with ACD processes, templates, and governance standards.<br>Contribute to continuous improvement initiatives by identifying opportunities to streamline project workflows.<br>All About You:<br>3-7 years of experience in project coordination, account coordination, marketing, creative services, or related roles.<br>Strong organizational skills with excellent attention to detail.<br>Ability to manage multiple tasks and priorities simultaneously.<br>Strong communication and stakeholder management skills.<br>Comfortable working with cross-functional teams in a fast-paced environment.<br>Proactive, collaborative, and eager to learn.<br>Experience with project management tools (e.g., Monday.com, Asana, Jira, Salesforce, or similar) is an advantage.<br>Strong written and verbal communication skills in English.<br>Bachelor's degree or equivalent experience preferred.<br>Willingness to support multiple projects and adapt to changing priorities.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Copywriter<br>Overview<br>The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty, and analytics to financial institutions and merchants globally.<br>The Advisors Creative Desk sits within Services as a full-service creative and advertising capability, helping clients build and grow their brands through end-to-end solutions, from brand positioning and strategy to creative development, campaigns, and content.<br>The Senior Copywriter brings brands to life through powerful ideas, compelling storytelling, and effective communications across a portfolio of clients. Working closely with strategists, designers, and clients, the role helps shape integrated campaigns and content that connect with audiences, solve business challenges, and deliver meaningful impact across multiple channels and touchpoints.<br>Role<br>As a Senior Copywriter, you will:<br>•Take ownership of projects from concept to delivery, developing bold and original creative solutions with limited direction. <br>• Build trusted client relationships, leading presentations and collaborating directly with clients throughout the creative process. <br>• Craft compelling copy across a wide range of channels and formats, from brand narratives and campaigns to digital experiences and content. <br>• Translate strategic objectives into creative ideas that are relevant, effective, and aligned with the brief. <br>• Successfully manage competing priorities across multiple clients, projects, and deadlines. <br>• Oversee production and post-production processes, ensuring high-quality execution from start to finish. <br>• Collaborate seamlessly with cross-functional teams to deliver outstanding creative work on time and to the highest standards. <br>• Communicate ideas with confidence and clarity in both internal discussions and client-facing presentations. <br>• Foster a culture of constructive feedback, actively contributing to the growth of both the work and the team. <br>• Navigate challenges with professionalism, identifying opportunities where others may see obstacles. <br>• Guide, mentor, and inspire creative talent, helping teams produce their best work.<br>All About You<br>• 8+ years of experience in copywriting roles, currently at Creative Group Head level or above, within full-service advertising agencies, preferably in network agency environments.<br>• A portfolio showcasing distinctive, insight-driven creative work with strong brand-building impact. <br>• Proven ability to develop ideas across a diverse range of media, channels, and formats. <br>• Solid experience managing and delivering creative productions from concept through execution. <br>• Exceptional storytelling skills with the ability to craft compelling narratives and experiences. <br>• Self-motivated and capable of working independently in a fast-paced environment. <br>• Strong collaborator who works effectively across disciplines and functions to bring ideas to life. <br>• Excellent communication, presentation, and interpersonal skills, with the ability to engage clients, stakeholders, and team members with confidence.<br>• Bachelor's degree or equivalent professional experience in a relevant field.<br>• Proficiency in English is required; additional languages are a plus, with Arabic considered an advantage. <br>• Open to occasional travel as required.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Manager, Transfer Solutions, Digital Partners<br>Overview<br>The Transfer Solutions team is looking for a Manager, Digital Partners to drive our Digital Partner strategy for East Arabia and deliver commercial product launches and success.<br>The successful candidate will achieve sales targets, deepen existing partnerships, originate new business, and lead the commercialization of Mastercard solutions.<br>The role requires strong knowledge of payments, remittances, fintech, and cross-border solutions, together with the ability to advise clients and mobilize Product, Implementation, Compliance, Operations, Finance, and Customer Success teams to deliver measurable business outcomes.<br>Role<br>Business Development & Revenue Growth<br> • Own and exceed annual revenue, transaction volume, and new-client acquisition targets.<br> • Originate and convert opportunities across fintechs, digital wallets, remittance providers, banks, telcos, and payment institutions.<br> • Develop market-entry and expansion strategies that accelerate adoption of Mastercard Cross-Border Services.<br> • Maintain a qualified sales pipeline, provide accurate forecasts, and drive disciplined opportunity management.<br> • Build compelling commercial proposals and lead negotiations with prospective and existing clients.<br>Client Relationship Management<br> • Serve as the primary relationship owner for a portfolio of strategic clients and establish trusted executive-level partnerships.<br> • Lead regular business reviews focused on performance, priorities, risks, and growth opportunities.<br> • Translate client objectives and market needs into corridor expansion, new use cases, and relevant cross-sell opportunities.<br> • Drive adoption, retention, transaction growth, and long-term client satisfaction.<br>Commercialization & Portfolio Expansion<br> • Develop market-specific growth plans and business cases for new corridors, segments, and use cases.<br> • Lead clients from onboarding and launch through post-launch optimization and scale-up.<br> • Track portfolio performance and execute targeted initiatives to improve volume, revenue, and product penetration.<br>Cross-Functional Leadership<br> • Mobilize Product, Implementation, Compliance, Operations, Finance, and Customer Success teams to deliver seamless execution.<br> • Resolve commercial and delivery barriers, clarify ownership, and accelerate client outcomes<br> • Provide clear executive updates on progress, risks, decisions, and dependencies.<br>Market Intelligence & Strategy<br> • Monitor industry trends, competitor activities, regulatory developments, and emerging payment innovations.<br> • Provide market insights to influence regional strategy and product development.<br> • Identify new corridors, customer segments, and growth opportunities within the cross-border payments ecosystem.<br>Qualifications<br>• Experience<br> • Experience in payments, fintech, remittances, banking, transaction banking, or financial services.<br> • Demonstrated success in achieving revenue, transaction volume, and business development targets.<br> • Experience owning strategic client relationships and leading complex commercial negotiations.<br> • Experience in cross-border payments, remittances, card payments, account-to-account payments, or adjacent financial services is strongly preferred.<br>• Skills<br> • Strong sales and business development capabilities.<br> • Excellent relationship management and stakeholder management skills.<br> • Strong analytical and problem-solving abilities.<br> • Commercial negotiation and contract management experience.<br> • Ability to develop and execute growth strategies.<br> • Strong presentation and communication skills.<br> • Ability to work across multiple regions and cultures.<br>• Leadership Attributes<br> • Commercially accountable, client-centric, and comfortable operating with senior executives.<br> • Able to influence without authority, navigate ambiguity, and translate strategy into disciplined execution.<br> • Collaborative, culturally agile, and effective across multiple markets and functions.<br> Preferred<br> Knowledge of Mastercard Cross-Border Services, remittance solutions, digital wallets, and payment ecosystems.<br> • Experience working with fintechs, banks, telcos, or money transfer operators.<br> • Understanding of regulatory and compliance requirements in cross-border payments.<br> Success Metrics (KPIs)<br> • Revenue and transaction volume growth.<br> • New customer acquisition.<br> • Expansion of existing customer portfolios.<br> • Corridor activation and growth.<br> • Pipeline generation and conversion.<br> • Customer retention and satisfaction.<br> • Achievement of annual sales and business objectives.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
Senior Managing Consultant, Services Business Development, Mastercard Direct Services (MCDS) Segment
Accounting, Finance & Banking
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Senior Managing Consultant, Services Business Development, Mastercard Direct Services (MCDS) Segment<br>Our Purpose<br>Mastercard powers economies and empowers people in 210+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.<br>Mastercard Services, professional services arm of Mastercard, provides payments-focused consulting, data & analytics, business experimentation, marketing & personalization, loyalty, and security solutions to Financial Institutions, Retailers, Telco’s, Digital Players and Government & Public Services organizations worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex customer challenges, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance, and establishes Mastercard's global thought-leadership pre-eminence.<br>All About The Role:<br>Lead Services Business Development for Mastercard Direct Services (MCDS) segment across the EEMEA region with the responsibility of generating revenue growth through winning new clients as well as services engagements. This includes new business acquisition, maximizing client value, driving recurring revenue, and promoting platform-based solutions.<br>The Mastercard Direct Services (MCDS) segment team in EEMEA develops and manages Financial Institutions, Neo Banks, Digital Payment Providers and crypto partnerships in emerging and high growth markets. The team drives business growth by supporting those that enable making and accepting payments to scale exponentially and drive a differentiated product suite. Additionally, the team supports partners with insights, operational guidance, and Mastercard product adoption to accelerate market development.<br>We are pursuing highly motivated individuals with solid experience in consultative sales across consulting services, data products, platforms, and / or other analytic services within Financial Institutions segment. Individuals should display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively communicate complex ideas in simple ways. As a Senior Managing Consultant, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting partnerships within MCDS segment clients with the ultimate responsibility of generating sales, in-year-revenue, and winning new clients. <br>The role will be based Dubai, United Arab Emirates.<br>Key Responsibilities:<br>-Own and manage business development activities for Mastercard Services within Mastercard Direct Services (MCDS) segment clients across EEMEA region,<br>-Take ownership of the entire sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles,<br>-Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation and take a lead role in winning Mastercard deal bids, RFP’s and cross-selling Mastercard services,<br>-Partner with the MCDS Segment, Divisional leadership and other Services teams to develop a plan to support their strategic imperatives for target accounts,<br>-Serve as the face of Mastercard Services to senior level client stakeholders and apply strong commercial drive to build and monetize senior client relationships based on empathy, thought leadership, and subject matter expertise,<br>-Build peer relationships and become trusted advisor with senior/executive level MCDS clients in the region, capturing implicit needs in addition to articulated requests and identifying the most critical aspects of the problem,<br>-Develop strong value-driven narratives and customized presentations in support of new business pitches that ultimately generate new multi-year and multi-million-dollar revenues for Mastercard,<br>-Work closely with Advisors & Consulting Services team for an effective joint go to market and to ensure best-in-class value delivery,<br>-Contribute to project delivery, quickly identifying shortcomings in projects and take remedial action<br>-Refine the value proposition of new and existing Services capabilities to meet the needs of executives within MCDS segment,<br>-Contribute as a thought leader to the development of intellectual capital, point of views, articles, and blogs and manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management).<br>All About You<br>-Extensive experience in a top management consulting firm, ideally serving to Financial Institutions,<br>-Strong knowledge of payments market, trends and opportunities,<br>-Proven track record in initiating, developing, closing sales, and beating sales targets,<br>-Entrepreneurial mindset and demonstrated experience in selling professional services and solutions to executive-level clients,<br>-Strong networker across relevant client base with the ability to listen, build common ground and influence on effectively advance business opportunities and generate revenues,<br>-Bold, energetic, proactive, self-driven, never give up attitude and creative,<br>-Ability to think from the perspective of the customer,<br>-Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal,<br>-Advanced analytical skills, including ability to frame the customer’s opportunity in financial terms (i.e. value quantification),<br>-Ability to multi-task in a fast-paced, deadline-driven environment,<br>-Collaborative attitude with an understanding of how to win as a team,<br>-Excellent verbal and written communication skills,<br>-Advanced Word, Excel and PowerPoint skills<br>-Proficiency in written and verbal English. Second foreign language as Arabic, Russian or French is plus<br>Education<br>-Undergraduate degree required<br>-MBA or relevant post graduate degree recommended<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Specialist, Products and Solutions<br>Who is Mastercard?<br>We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.<br>Key Responsibilities<br>1. Supports strategic commercialization activities across priority clients, market initiatives, and growth opportunities.<br>2. Collaborates with business units to enable better decision making and supports the delivery of strategy and performance<br>3. Contributes to client development efforts by supporting business cases, opportunity assessments, solution positioning, and commercialization strategies.<br>4. Assists in the development of RFP responses, client presentations, executive-ready materials, and proposal content that articulate Mastercard's value proposition.<br>5. Performs research and analysis on market trends, client needs, competitive dynamics, and business opportunities to support strategic decision-making.<br>6. Utilizes problem-solving, communication, and project management skills to support multiple priorities simultaneously.<br> <br>All About You<br>• Experience in consulting, strategy, product management, commercialization, business development, payments.<br>• Excellent analytical and problem solving skills.<br>• Ability to synthesize complex information into clear business insights and recommendations.<br>• Strong verbal and written communication skills incl. executive and client presentations.<br>• Proven team player with excellent interpersonal skills.<br>• Ability to manage multiple workstreams in a fast-paced environment.<br>• Strong attention to detail and commitment to delivering high-quality outputs.<br>• Proven ability to work independently and collaboratively across cross-functional teams.<br>• Proficiency in Microsoft PowerPoint, Excel, Word and Copilot.<br>• Familiarity with payments, financial services, fintech, or digital commerce is a plus.<br>Preferred Capabilities<br>• Strategic thinking and commercial acumen.<br>• Executive presentation and storytelling skills.<br>• Stakeholder management and cross-functional collaboration.<br>• Client-centric mindset with strong communication skills.<br>• Business case development and opportunity assessment.<br>• Project coordination and organizational skills.<br>• Curiosity, adaptability, and willingness to learn in a dynamic environment.<br>Languages: <br>• English required <br>• Additional languages a plus<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Associate Analyst, Business Administration- Launch Program 2027 - Dubai, UAE<br>Why join Mastercard’s Launch Program? <br>Over the course of this 18-month program, you'll build specialized expertise through hands-on experience, structured learning, and mentorship from industry leaders. You'll work on real business challenges, applying your skills to projects that create meaningful impact. Along the way, you'll deepen your knowledge of Mastercard's business, collaborate with teams across the organization, and develop the technical, analytical, and professional capabilities needed to accelerate your career. By the end of the program, you’ll have a strong foundation in your chosen field and the confidence to continue to grow here at Mastercard. <br> <br>CNPF Business Administration<br>You will have the opportunity to work within Mastercard’s B2B business, supporting the development and delivery of solutions that help businesses and financial institutions simplify how they make and receive payments. Working alongside commercial, product, technology and customer-facing teams, you will gain exposure to how Mastercard’s B2B solutions are developed, managed and brought to market. This is a highly collaborative environment where you will work on real business priorities, analyse information, solve problems and help drive initiatives that create value for customers and Mastercard. <br>What you’ll do <br>As an Associate Analyst, Business Administration, you will:<br>• Support the delivery of strategic B2B initiatives by analysing business information, identifying opportunities and helping translate priorities into actionable plans<br>• Work with cross-functional teams across sales, product, technology, finance and operations to coordinate activities and help deliver key customer and business outcomes<br>• Analyse business and customer data to identify trends, opportunities and areas for improvement, and communicate insights to stakeholders<br>• Support the development of business cases, presentations and performance reporting to help inform commercial and strategic decisions<br>• Assist with the management and execution of customer and internal initiatives, tracking actions, milestones and deliverables to ensure timely completion<br>• Help identify and resolve business or operational issues by working with relevant stakeholders and developing practical solutions<br>• Build an understanding of Mastercard’s B2B products, customers and commercial models, while developing strong analytical, problem-solving and stakeholder management skills<br> <br>What we’re looking for: <br>• Currently enrolled in a Bachelor’s or Master’s degree, with an anticipated graduation date between January 2026 and August 2027 <br>• Available to start on 1st March or 1st September 2027 <br>• Analytical and problem-solving skills <br>• Strong strategic and conceptual aptitude <br>• High-energy, can-do attitude, very strong sense of ownership<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Analyst, Franchise Innovation<br>About Mastercard<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Through secure data, technology, partnerships and innovation, we help individuals, businesses and governments realize their greatest potential.<br>The Mastercard Franchise model is the foundation of our global network, enabling trust, interoperability, scale and innovation across the payments ecosystem. The Franchise organization plays a critical role in protecting network integrity, enabling new business models, onboarding ecosystem participants and driving sustainable growth across traditional and emerging payment flows. <br>Overview<br>The Franchise Innovation team is responsible for developing and deploying innovative Franchise solutions that support Mastercard's customers and strengthen the payments ecosystem across Eastern Europe, Middle East and Africa (EEMEA). We work at the intersection of payments innovation, ecosystem enablement, compliance and business growth.<br>We are seeking a highly analytical and motivated Analyst to join our Dubai-based team. The successful candidate will support the development, promotion and execution of Franchise-enabled solutions that help customers grow while ensuring adherence to Mastercard Standards. The role combines customer engagement, data analysis, market intelligence, ecosystem monitoring and operational support for onboarding new participants into the Mastercard network.<br>This is an excellent opportunity for an individual seeking exposure to the rapidly evolving payments industry, emerging business models, digital commerce, fintechs, service providers and the broader Mastercard ecosystem. <br>Key Responsibilities<br>• Support the promotion and adoption of Mastercard Franchise solutions with customers across the EEMEA region.<br>• Assist in customer engagements by presenting Franchise programs, standards and value propositions.<br>• Develop internal and customer-facing presentations, reports and supporting materials.<br>• Analyze transaction data to identify trends, opportunities, risks and areas requiring attention.<br>• Support the onboarding and enablement of new Service Providers and other ecosystem participants.<br>• Assist in managing Franchise Innovation initiatives, ensuring milestones and deliverables are tracked effectively.<br>• Support process improvements, automation initiatives and operational excellence projects.<br>Requirements<br>• Preferred experience in payments, banking, fintech, customer onboarding or a related fields.<br>• Knowledge of card payments, merchant acquiring, e-commerce or payment network operations is preferred.<br>• Experience working with customers, data analysis, reporting and business insights is desirable. <br>• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.<br>• Excellent attention to detail and ability to manage multiple priorities simultaneously.<br>• Strong team player with good communication and presentation skills with the ability to engage both business and technical audiences.<br>• Ability to work effectively within a cross-functional and multicultural environment.<br>• Self-motivated, organized and able to operate with a sense of urgency.<br>• Strong stakeholder management and collaboration skills.<br>• Curiosity about emerging payment technologies, fintech innovation and evolving business models.<br>• Proficiency in Microsoft Excel, PowerPoint and Word.<br>• Fluent in English, any other language is a plus <br>Education<br>• Bachelor's degree in Payments, Business or a related discipline.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>
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<br><p><b>Job Title:</b></p><br><br><br><br><br><br>Manager, Product Management – Mastercard Payment Gateway Services (MPGS)<br><p> <b>Overview:</b></p><br><br><br>Job Title:<br>Manager, Product Management – Mastercard Payment Gateway Services (MPGS) <br>Overview:<br>The Merchant Cloud Gateway Core Processing regional product management team sits at the center of payments innovation, enabling seamless, scalable, and secure customer experiences through Mastercard Merchant Cloud’s connected capabilities. The team is responsible for shaping the regional strategy and driving execution for market-leading acceptance products that support customer growth, operational efficiency, and evolving market requirements.<br>The Product Manager will play a key role in advancing the Gateway Core Processing portfolio across Domestic and International Payment Rails, Alternative Payment Rails, Card Present capabilities, scheme compliance, and other strategic focus areas. Working closely with Global and Regional Product Directors, market teams, and functional partners, this role will translate market needs into commercially relevant, scalable solutions that strengthen Mastercard’s local and regional payment offerings across priority markets.<br>Product Managers in Mastercard Merchant Cloud – Gateway Core Processing are expected to:<br>• Translate a deep understanding of customer needs, market dynamics, and payment ecosystem trends into products and solutions that deliver measurable customer and business value.<br>• Balance long-term product vision with near-term delivery priorities, technical constraints, competitive considerations, and commercial opportunities.<br>• Act as a strong connector across Sales, Marketing, Technology, Delivery, and regional teams to ensure products are positioned, built, launched, and scaled effectively.<br>• Develop globally relevant and regionally adaptable solutions by assessing market requirements, customer segments, technology dependencies, and portfolio trade-offs.<br>• Set clear product direction in close coordination with cross-functional stakeholders, ensuring alignment across connected gateway capabilities and broader customer needs.<br>Key Responsibilities:<br>• Own roadmap development, prioritization, and execution for defined focus areas, ensuring alignment with EEMEA and global strategic objectives.<br>• Prioritize product development initiatives in line with Gateway Core Processing strategy, customer demand, commercial opportunity, and delivery readiness.<br>• Design and conduct user and market research, including customer interviews, to identify pain points, motivations, unmet needs, and growth opportunities.<br>• Ensure consistent alignment between business priorities, customer outcomes, product requirements, and technology delivery objectives.<br>• Oversee the creation of clear, high-quality technical and business requirements to support effective execution and delivery.<br>• Drive go-to-market planning, commercialization, and adoption of new and enhanced Core Processing products and capabilities.<br>• Build trusted working relationships with internal and external stakeholders, including regional teams, customers, technology partners, commercial teams, and delivery functions, to achieve product objectives and ensure successful market execution.<br>All About You:<br>• Proven experience in agile product management, ideally within payments, financial services, technology, or a related discipline.<br>• Strong understanding of payment products, gateway services, processing platforms, or financial technology solutions is preferred.<br>• Analytical, structured, and solutions-oriented mindset, with the ability to develop insight-led recommendations and drive thought leadership.<br>• Experience designing, executing, and synthesizing user research to improve customer value, user experience, product adoption, and long-term engagement.<br>• Strong awareness of competitive offerings, customer expectations, regulatory considerations, and industry trends, with the ability to translate insights into actionable product decisions.<br>• Demonstrated ability to collaborate effectively across cross-functional teams to deliver high-quality products, capabilities, and customer outcomes.<br>• Excellent written and verbal communication skills, including the ability to engage confidently with customers, senior stakeholders, and cross-functional partners.<br>• Highly organized, with the ability to manage multiple priorities, navigate ambiguity, and deliver outcomes in a fast-paced environment.<br>• Working knowledge of product management practices and tools, including market assessments, product plans, roadmaps, business cases, pricing inputs, timelines, and research outputs.<br>• Bachelor’s degree in business, technology, or a related field, or equivalent professional experience.<br>• Technical background, such as Computer Science or a related discipline, is advantageous.<br>• Advanced degree or relevant professional certification is preferred but not required.<br><br>To find salary ranges and other disclosures for US and Europe countries where applicable, visit https://hrportal.ehr.com/mastercard/Home/Compensation/Compensation/more#. In the US, see link for “salary structures”. For more information on benefits, visit People Place and review the tabs for Benefits and for Time Off & Leave.<br> </div>