First Abu Dhabi Bank jobs
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<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong><br>This role is responsible to support the Emiratisation team for efficient and effective implementation and management of numerous aspects of the Emiratization strategy across the bank.<br>This includes working closely with HR internal stakeholders, provide guidance to different GHR departments for Emiratization agenda.<br>Contribute towards achieving the diversity and inclusive goals of the bank.<br> </p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Works closely with VP, Emiratisation Strategy and internal HR stakeholders to align the Emiratization Agenda with Corporate Human Capital Strategy and Business Specific People Strategies.</li><li>Works with the Resourcing team to drive the recruitment agenda for UAE Nationals.</li><li>Supports and champions the Group Employee Engagement Agenda. </li><li>Provides input and alignment to the Emiratization agenda.</li><li>Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li><li>Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank.</li><li>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.</li><li>Track project milestones and deliverables.</li><li>Develop and deliver progress reports, proposals, requirements documentation and presentations.</li><li>The individual will be expected to support the planning & executing of Emiratisation, Group employee engagement agenda and employee wellness projects.</li><li>Programs to be delivered will be enterprise wide across geographies and may have business cases requiring significant investment, as well as senior stakeholder interaction.</li><li>The individual will be expected to operate effectively as an individual and influence cross-functional teams which may include senior management. This includes engagement, indirect management and influencing across functions.</li><li>The individual will be required to support the development and delivery of communications materials and stakeholder engagement and prepare progress updates for the HR Leadership team.</li><li>Any wellbeing activities involving physical activity to be aligned to the bank’s health & safety responsibilities.</li><li>Function within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.</li><li>Authorised to take decisions as per the approved authorisation matrix.</li><li>The individual will be expected to operate effectively despite mostly operating in areas of high ambiguity with limited reference information available.<br> </li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br> </p><br><ul><li>Relevant work experience</li><li>Minimum completion of Secondary Education</li><li>Excellent networking and interpersonal skills</li><li>Good influencing skills</li><li>Spoken and written both Arabic and English is a must</li><li>Good computer skills (MS Office)</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br><br>Qualifications:<br><p><strong><u>JOB SUMMARY / INTRODUCTION</u></strong></p><br><p><br>To support the Global Treasury, Trade & Tokenization Client Solutions team in originating, structuring and delivering transaction banking solutions for Wholesale Banking Group clients, with primary focus on Real Estate & Hospitality clients. The role will partner with Coverage, Product and control functions to analyze client needs, prepare and execute Cash Management, Liquidity, Trade Finance and digital-channel solutions, and contribute to revenue, CASA, wallet-share and client-experience objectives within First Abu Dhabi Bank’s risk appetite and governance framework.<br>The role is developmental and is expected to progress greater ownership as technical and client capability develops.</p><br><p><br><strong><u>KEY RESPONSIBILITIES</u></strong></p><br><ul><li>Client and opportunity analysis: Analyze client business models, project and operating cash flows, transaction journeys, working-capital cycles, existing bank utilization and competitor positioning to identify Cash, Trade, Liquidity and digital opportunities.</li><li>Sector-focused origination: Support calling plans and account strategies for Real Estate & Hospitality clients, including developers, contractors, property managers, hotel owners and operators, within the assigned Real Estate & Hospitality portfolio.</li><li>Solution development: Work with Coverage and Product teams to design customer-focused solutions across payments, collections, virtual accounts, escrow and project accounts, liquidity and liabilities, host-to-host/API connectivity, cards, core trade, guarantees, open-account trade, Supply Chain Finance and Receivables Finance.</li><li>Client engagement: Prepare client briefs, presentations, proposals, product comparisons, meeting materials and call reports; participate in client meetings, product demonstrations and solution workshops, and maintain disciplined follow-up on agreed actions.</li><li>RFP and proposal management: Coordinate timely, accurate and commercially compelling responses to RFPs, service enquiries and pricing requests, ensuring that solution design, operational readiness, legal terms, economics and implementation requirements are aligned.</li><li>Pipeline and portfolio discipline: Maintain opportunity pipelines, client activity records and management information; track mandates, revenue, CASA, facility utilization, digital penetration, implementation progress and outstanding actions, escalating gaps or delays.</li><li>Transaction execution: Coordinate credit, pricing and product approvals, documentation, implementation readiness and hand-offs with Product, Implementation, Operations, Credit, Legal, Compliance, Finance and other stakeholders.</li><li>Onboarding and service delivery: Support account opening, KYC and due-diligence requirements, documentation follow-up, implementation and resolution of client issues to deliver a timely and high-quality client experience.</li><li>Commercial outcomes: Contribute to growth in transaction banking revenue, CASA and operating balances, trade utilisation, fee income, digital adoption and overall GTx wallet share, with appropriate attention to risk-adjusted returns and pricing discipline.</li><li>Risk and control: Comply with applicable Credit, Compliance, AML, sanctions, fraud, operational-risk, conduct, data-privacy and information-security requirements; identify and escalate exceptions, control issues and client concerns promptly.</li><li>Market and product insight: Monitor sector developments, competitor activity and client trends; share practical insights and identify opportunities for new products, improved structures and better client journeys.</li><li>Process improvement and learning: Build strong technical and sector knowledge, support improvements to workflows and reporting, and complete required learning, coaching and on-the-job development activities.</li></ul><p><br><strong><u>REQUIREMENTS / QUALIFICATIONS</u></strong></p><br><ul><li>Minimum qualification: Bachelor’s degree in finance, Accounting, Economics, Business, Commerce or a related discipline.</li><li>Transaction banking knowledge: Basic understanding of cash management, payments, collections, liquidity management, trade finance and digital banking solutions, with the ability and commitment to develop deeper technical knowledge. The role is developmental and is expected to progress greater ownership as technical and client capability develops.</li><li>Client orientation: Professional, responsive and service-focused, with the confidence to support client meetings and follow through with reliably on commitments.</li><li>Communication and presentation: Strong written and verbal English, with the ability to prepare concise proposals, presentations and management updates.</li><li>Stakeholder management: Collaborative and able to coordinate effectively across Coverage, Product, Implementation, Operations, Credit, Legal, Compliance and external client stakeholders.</li><li>Execution discipline: Organised, attentive to detail and able to prioritise multiple tasks, maintain accurate records and deliver against deadlines in a controlled environment.</li><li>Digital and systems capability: Proficiency in Microsoft Excel and PowerPoint; ability to learn CRM, workflow, digital-banking, pipeline and reporting systems. The role is developmental and is expected to progress greater ownership as technical and client capability develops.</li><li>Curious, accountable, adaptable and commercially minded, with a willingness to learn and operate under pressure while maintaining strong conduct and control standards.</li><li>Must be a strong team player who is eager to learn and has good communication skills.</li><li>Must be organized, reliable, and able to work under a manager's guidance.</li></ul><p><br><strong><u>Preferred / Beneficial</u></strong></p><br><ul><li>Experience: Graduate or early career profile; 0-2 years of relevant experience in banking, transaction banking, client service, sales support, operations or a related area is preferred.</li><li>Arabic capability is advantageous.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p>To grow and manage existing large & sensitive clients relationships for assigned portfolio; increase clientele base by originating & booking quality NTBs in line with the bank’s defined Risk frameworks. Improve service quality levels and supervise the subordinates' day-to-day activities and client interactions to ensure that the team's objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><p><strong>Client and Market Analysis</strong></p><br><ul><li>Conduct financial analysis on clients and their respective geographies/ industries/ markets to identify potential opportunities and risks.</li><li><p>Maintain up to date industry insights /market intelligence to early identify business opportunities.</p><br></li></ul><p><strong>Business Origination</strong></p><br><ul><li>Originate new business opportunities with target clients across banking products and in line with relevant policies.</li><li>Obtain support from relevant stakeholders and governance forums to close deals (e.g., credit, products, GTx).</li><li>Develop Term Sheet, Information Memorandum, Mandate letter etc.</li><li>Examine & resolve credit, market and operational risk aspects of the transactions in collaboration with products and enablement units.</li><li>Leverage FAB’s network expansion through cross border deals.</li><li>Anchor Strategic Alliances with UAE’s Top Developers & Authorities</li><li>Expand Products Penetration Through Sector-Focused Solutions</li><li>Ensure high returns with satisfactory yields</li><li>Maintain the credit quality of the client's relationships within the Portfolio to an acceptable level set by the Bank's management.</li><li>Pitch, review, negotiate and conclude deals.</li><li>Develop and maintain strong relationships with key decision makers in other banks to originate business opportunities, ensure that FAB leads joint deals.</li><li>Remain Up to date with the latest market, competitors, regulatory and industry and amend accordingly the account plans as when applicable.</li><li>Ability to handle sophisticated transactions and engage assigned team members.</li><li>Recommend policy amendments as when required to match with the latest business & industry trends.</li><li>Analyse the monthly income generation metrics to identify any income leakage/losses.</li></ul><p><strong>Client Relationship Management</strong></p><br><ul><li>To achieve assigned financial and non-financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (E.g., borrowers, transactors, depositors).</li><li>Prepare and Maintain Account Plans for all clients with support from relevant partners (e.g., products, international banking, Employee banking, Asset Management, etc.). Regular checking of account plans and amend as when required.</li><li>Support on the conduct of annual/periodic credit facility reviews in the existing portfolio in a timely manner and support on the recommendation of appropriate credit facilities in line with the banks credit. policy to maximize earnings while containing/mitigating risks to an acceptable level and identifying candidates for downgrades/ upgrades.</li><li>Develop, Implement and maintain complete control aspects i.e., documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.</li><li>Organize client meetings with relevant partners/ seniority to deepen FAB relationship within the portfolio.</li><li>Identify & develop cross selling opportunities and increase cross-sell ratio and returns with clients.</li><li>Support client on their day-to-day banking requirements with support from the team (as applicable).</li><li>Ensure customer satisfaction remains high and meets the targeted NPS score.</li><li>Keep abreast of market trends and manage a disciplined marketing process by identifying steps/strategies necessary to effectively initiate relationships with prospects.</li><li>Onboard new clients as per targets assigned.</li></ul><p><strong>Collaboration</strong></p><br><ul><li>Align with Contracting team Oil and Gas Contractors as well as other partners to identify and convert opportunities.</li><li>Collaborate with other business divisions to drive cross-BU collaboration. Develop proposition strategy, competition analysis, focused group approach, service delivery model, customer experience, internal & external campaigns and alignment with other Products & proposition including Risk policies, Payment & Cash management, Trade products, collaboration with Retail banking including Private Banking, etc.</li><li>Align with International banking to support client in FAB network locations.</li><li>Support Unit/Divisional/Bank-wide initiatives (as required or assigned).</li><li>Handle internal MIS/reporting requirements for the team.</li></ul><p><strong>Operational</strong></p><br><ul><li>Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</li><li>Conduct periodic reviews of risks (credit, operational, compliance etc.) within the portfolio on a regular basis.</li><li>Drive day-to-day administrative and transactional activities for the team such as client calls, documentation follow up, pipeline updates, and any other activities in the unit/team to ensure continuity of work and delivery of effective/high quality output.</li><li>Ensure that internal processes for existing portfolio/ NTBs are in-line with the Bank's policies & procedures.</li><li>Manage and follow up on KYC and compliance requirements to ensure consistency with the Bank's KYC and AML policies and regulatory requirements.</li><li>Ensure all credit reviews are submitted on time and agreed conditions are met.</li><li>Ensure all clients' files [documents] are maintained.</li><li>Maintain a satisfactory audit on the portfolio.</li><li>Adhere to process KPl's and, ORM, BCP & Internal Audit requirements.</li><li>Prepare timely and accurate statements and reports to meet the unit's requirements, policies, and standards.</li><li><p>Ensure minimal/nonmaterial audit findings in assigned portfolio.</p><br></li></ul><p><strong>Leadership</strong></p><br><ul><li>Act as Role Model for the entire Contracting group and Civil Contractors team</li><li>Lead, Mentor, Motivate, Develop and Coach team members to ensure career growth and short & long term successors</li><li>Establish high-performance culture and ensure high engagement levels.</li><li>Encourage ownership through rightful assignments to team members.</li><li>Achieve individual and team's financial performance targets.</li><li>Learning & Development Attend appropriate on and off-the-job training programs and ensure development and skill upgradation of team members.</li><li>Involvement in team members new hirings.</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>Bachelor’s degree in finance or related discipline.</li><li>12+ years of experience in Banking with at least 8+ years in senior role of team management.</li><li>Deep Knowledge of Wholesale Banking or investment banking.</li><li>Understanding of FAB's product offering and business strategy.</li><li>Ability to collaborate with a wide range of stakeholders to drive business.</li><li>Strong relationship management skills both internally and externally.</li><li>Sound communication skills (written and verbal).</li><li>Ability to analyse and research information.</li><li>Deep Financial and credit analysis ability with an aptitude to identify opportunities and close business deals.</li><li>Data analysis and financial modelling skills.</li><li>Ability to work under pressure and adjust quickly to changing priorities.</li><li>Proficient in MS Office (excel, word and Power-point).</li></ul><p><strong>Preferred / Beneficial</strong></p><br><ul><li>Master’s degree in business administration is preferred.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p><strong>VP – Treasury Strategy & Governance</strong></p><br><p>Group Treasury sits within Finance and its role is to drive strategic decision making across balance sheet, capital and liquidity.</p><br><p>We have an exciting new role, reporting to the Group Treasurer, to coordinate the governance and key deliverables in the group treasury business plan.</p><br><p><strong>KEY RESPONSIBILITIES </strong></p><br><ul><li><span><span>Secretary of Group ALCO, gaining exposure to all EXCO members</span></span></li></ul><ul><li><span><span>Track all ALCO decisions through to closure</span></span></li></ul><ul><li><span><span>Coordination of key treasury related committees including Group ALCO and other key forums</span></span></li></ul><ul><li><span><span>Support the development of the group treasury strategy</span></span></li></ul><ul><li><span><span>Lead or participate in strategic treasury projects</span></span></li></ul><ul><li><span><span>Support the Group Treasurer’s oversight of international treasury hubs</span></span></li></ul><ul><li><span><span>Oversee the coordination of group treasury non-financial objectives, including people, RCSA, Audit and regulatory compliance</span></span></li></ul><ul><li><span><span>Support the Group Treasurer with ad hoc projects or requests </span></span></li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li><span><span>5+ years’ experience in a corporate treasury environment, ideally banking, with a strong familiarity with systems and governance frameworks</span></span></li></ul><ul><li><span><span>Fundamental understanding of: </span></span><ul><li><span><span>Requisite governance and controls</span></span><br></li><li><span><span>Banking balance sheets</span></span><br></li><li><span><span>Macroprudential framework and regulation</span></span><br></li><li><span><span>Financial markets and treasury products</span></span></li></ul></li></ul><ul><li><span><span>Strong financial modelling capabilities and willingness to supporting and developing those around them</span></span></li></ul><ul><li><span><span>Clear evidence of employing agentic solutions to simplify processes and / or enhance modelling and scenario analysis</span></span></li></ul><ul><li><span><span>Strong commitment to learn and play an active and broader role in a leading corporate treasury function</span></span></li></ul><ul><li><span><span>Strong communicator and team players that aligns to the culture and values of FAB Group Treasury</span></span></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><ul><li>Manage the identification, monitoring and reporting of key portfolio risks, including market, liquidity, counterparty and investment risks.</li><li>Support the effective implementation and ongoing enhancement of the Risk Management Framework, policies and controls.</li><li>Provide independent risk analysis, oversight and challenge to portfolio managers and investment teams.</li><li>Produce and interpret risk analytics and reporting to support investment, management and governance decisions.</li><li>Monitor adherence to risk limits, internal policies and applicable regulatory requirements, escalating material issues and breaches as appropriate.</li><li>Live and demonstrate the FAB AM values.</li></ul><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Independently monitor portfolio risk exposures, limits and key risk indicators, identifying emerging risks and exceptions.</li><li>Analyze portfolio risk using metrics including VaR, stress testing, scenario analysis, concentration, liquidity and exposure measures.</li><li>Provide effective risk challenge to portfolio managers and investment teams on exposures, limits and portfolio risk developments.</li><li>Own or coordinate risk reporting and analytics, ensuring accuracy, completeness and timely escalation of issues.</li><li>Investigate risk events, breaches and limit exceptions, supporting remediation and tracking actions to closure.</li><li>Perform risk assessments for new products, strategies and instruments, providing risk input into relevant approval processes.</li><li>Support the continued development and implementation of the Risk Management Framework, policies, controls and methodologies.</li><li>Prepare risk materials and provide input to risk, investment and governance committees.</li><li>Maintain and enhance risk monitoring tools, templates and data controls, including validation and reconciliation of risk data.</li><li>Monitor relevant regulatory developments and work with Compliance to ensure risk requirements are appropriately implemented.</li><li>Support and provide guidance to more junior members of the Risk team where required.</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>5+ years of relevant experience in investment risk, market risk or a related risk discipline, preferably within asset management or investment management.</li><li>Strong understanding of financial markets, investment products and portfolio risk management.</li><li>Practical experience with risk exposures and limits, VaR, stress testing, liquidity risk, counterparty risk and scenario analysis.</li><li>Experience preparing and interpreting risk reporting for investment teams, senior management and/or governance committees.</li><li>Strong analytical capability with advanced Excel skills.</li><li>Ability to independently identify, analyse and escalate risk events, breaches and emerging risks.</li><li>Strong communication skills with the ability to constructively challenge investment professionals and articulate risk issues clearly.</li><li>Bachelor’s degree in Finance, Economics, Mathematics, Statistics or related discipline.</li></ul><p><strong>Preferred / Beneficial</strong></p><br><ul><li>Exposure to Python, VBA, SQL or risk platforms is advantageous.</li><li>FRM or CFA qualification/progress would be advantageous.</li></ul><p><strong>Skills</strong></p><br><ul><li>Strong understanding of financial markets, investment products and portfolio risk management.</li><li>Strong analytical capability with advanced Excel skills.</li><li>Strong communication skills with the ability to constructively challenge investment professionals and articulate risk issues clearly.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p>Job Purpose:</p><br><p>Conduct detailed credit assessment and approval of credit applications seeking financing for business or investments and secured against residential and/or commercial real estate. The key purpose is to determine whether the borrower is eligible for financing and the requested credit facility is in line with the bank’s risk appetite and Target Market Risk Acceptance Criteria (TM-RAC). Analysis of Audited Financial Statements is the key skill required.</p><br><p>Key Accountabilities:</p><br><ul><li><p>Review, Analyse & Recommend loan proposals keeping in mind the approved credit policies, procedures and market dynamics to produce high quality of credit assessment memos for underwriting purposes.</p><br></li><li><p>Manage the allocated portfolio of clients in terms of timely annual reviews, monitoring delinquencies, early warnings, adherence to covenants, documentary deferrals etc and actively engage with the respective business counterparts on regular basis to address any credit related issues for the allocated portfolio. </p><br></li><li><p>Given the High Networth and sensitive nature of the clientele, actively engage with the senior business counterparts (Area Managers/Executive Directors etc) to ensure that the proposed facility is adequately structured to meet the clients’ expectations within the bank’s underwriting standards. </p><br></li><li><p>Accompany the business counterparts to client meetings and to develop better understanding of the client and the proposed credit facility. </p><br></li><li><p>Adhere to & comply with departmental policies, standard operating procedures and practices so that the work is carried out in a smooth & methodical manner. </p><br></li><li><p>Exhibit consistency with organization’s values and ethics at all times to demonstrate a value driven culture within the bank.</p><br></li><li><p>Contribute towards continuous improvement and sustainability of policies, systems, process and methods in line with changing needs and requirements so as to efficiently carry out the duties.</p><br></li><li><p>Have in-depth understanding of regulatory and internal bank policies.</p><br></li><li><p>Exhibits good communication & writing skills when preparing & submitting credit proposals to approving authorities within the Bank.</p><br></li></ul><p>Job Context:</p><br><ul><li><p>Analyse Client’s audited financial statements/bank statements/Rental Roll Reports/ Collateral Details etc, look into client’s credit history/credit reports/ system checks to meet bank’s lending standards.</p><br></li><li><p>In depth analysis of borrower’s financial ratios like profitability, solvency, cashflow, debt service coverage ratios etc in order to ensure error free underwriting and ensuring that the borrower has sufficient repayment capacity to repay the proposed loan facilities. </p><br></li><li><p>Review & analyse re-structuring requests from the existing loan customers and recommend in line with the bank’s policy/TM-RAC.</p><br></li><li><p>To work out the credit risk rating and check RAROC of the customer as per the bank’s portals.</p><br></li><li><p>Ensure completeness & accuracy of documentation submitted with the credit request in order to avoid fraud and/or delinquency in the future.</p><br></li><li><p>To review the excess rental release request of the clients after reviewing the rental register and rental collection account.</p><br></li><li><p>To work in co-ordination with other stakeholders such as Credit Administration, Collections, Operations etc and take up with business in case of non-compliance of terms and conditions.</p><br></li><li><p>Review/Approve deferral or waiver requests given by the existing customers and recommend the same keeping in mind the credit risk involved.</p><br></li><li><p>Process the loan applications and service requests efficiently and within the agreed SLAs.</p><br></li><li><p>Ensure completion and maintenance of the required departmental MIS as required on ongoing basis. </p><br></li><li><p>Ensure that all the approved loans and proposal related documents are complete and stored in the common folder/system to safeguard any missing or misplaced documents.</p><br></li></ul><ul><li><p>To be able to work in pressure conditions without compromising on the credit underwriting quality.</p><br></li><li><p>To perform any additional Job-Related tasks/projects as and when assigned by Line Manager.</p><br></li></ul><p>Qualification: </p><br><p>Minimum Education required: Minimum Bachelor’s degree preferably in Finance/Banking/ Commerce.</p><br><p>Experience:</p><br><p>Minimum 5-7 years in Corporate/SME Credit or Banking experience.</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><ul><li>Act as the operational backbone of FAB Asset Management, with end-to-end accountability for middle and back-office oversight across all investment products (funds and DPM), spanning trade execution support, post-trade processing, fund accounting oversight and client, regulatory and risk reporting.</li><li>Own the integrity of the Investment Book of Record (IBOR) and the oversight of the Accounting Book of Record (ABOR), ensuring data accuracy, operational integrity and a single trusted view of positions, cash, performance and exposures across the platform.</li><li>Lead the operational delivery of product development and fund launches, translating client and distribution demand for new funds and DPM solutions into approved, launched and fully serviced products.</li><li>Oversee outsourced service providers (fund administrators, custodians, registrars, brokers) across product and operational matters, holding them to agreed service levels, quality and regulatory standards.</li><li>Drive the data, automation and AI agenda across investment operations, in partnership with Technology & Data, acting as change agent for a scalable, industrialized operating model.</li><li>Live and demonstrate the FAB AM values.</li></ul><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li><strong>Middle office and trade life cycle:</strong> Oversee trade execution support and the full post-trade life cycle across asset classes for funds and DPM portfolios, including trade capture, confirmation, matching, settlement and fails management, corporate actions and income processing.</li><li><strong>IBOR, ABOR and OMS integrity:</strong> Ensure data accuracy, system updates and integrity of records across the IBOR, ABOR, OMS and middle office systems, including daily cash, position and holdings reconciliations with custodians, brokers and fund administrators.</li><li><strong>Fund accounting and back-office oversight:</strong> Oversee outsourced fund accounting and administration, including NAV review and sign off, pricing and valuation controls, expense accruals, tax and fee processing, total expense ratio monitoring, transfer agency, registrar and shareholder dealing activity.</li><li><strong>Product development and fund launch:</strong> Lead the operational workstream of the product life cycle, from client or distribution demand for a new fund or DPM solution, through New Product Approval, structuring input, operating model design, service provider onboarding, account opening and seed funding, to launch and post-launch stabilization.</li><li><strong>Fund life cycle events:</strong> Manage share class launches, fund restructurings, mergers, closures and changes of service providers end to end, together with fee and total expense ratio modelling across asset scenarios with Product and Finance.</li><li><strong>Operational Partner oversight:</strong> Oversee product life cycle and operational activities of sub-advisory investment partners (e.g. Amundi, T. Rowe Price, Victory Capital), including trade and data flows, guideline monitoring, operational due diligence, incident management, periodic service reviews and escalation.</li><li><strong>Service provider and outsourcing governance:</strong> Own outsourcing governance for fund administrators, custodians, registrars and brokers, including service level agreements, KPI reporting, fee and contract reviews, and adherence to CMA and SCA outsourcing requirements.</li><li><strong>Client reporting:</strong> Own client reporting across funds and DPM, including valuations, statements, factsheets, performance and holdings reporting; support institutional client onboarding and servicing and resolve operational queries end to end.</li><li><strong>Regulatory, financial and risk reporting:</strong> Deliver regulatory and financial reporting through structured data gathering and formatting for Compliance, Finance and Risk, including exposure, liquidity and breach reporting to governance forums.</li><li><strong>Platform implementation:</strong> Act as operations lead for the implementation of the front-to-back investment platform (SimCorp One), covering IBOR, ABOR and OMS workflows, risk and reporting modules, data migration, interfaces with administrators and custodians, testing, cutover and hypercare in partnership with Technology & Data who is owning the relationship with the Tech providers.</li><li><strong>Fund data, automation and AI:</strong> Own operational and fund data governance and quality, including golden source product and security data and its dissemination to distributors and data vendors; continuously improve processes, reduce manual workarounds and deploy automation and AI in partnership with Technology & Data.</li><li><p><strong>Governance, controls and documentation:</strong> Maintain full documentation of workflows, exception processes and control points to support oversight and scalability; operate the operational risk framework, including incidents, key risk indicators and business continuity; and support internal audit, regulatory reviews and committee reporting.</p><br></li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li><strong>Experience:</strong> 15 to 20 years in investment operations, middle and back office within asset management or regulated financial services, including oversight of outsourced providers and partners.</li><li><strong>Fund and DPM operations:</strong> Fund and DPM accounting oversight, NAV review, post-trade processing, settlements, reconciliations, corporate actions, and tax and fee processing.</li><li><strong>Product and fund launch:</strong> Product development and fund launch experience, including New Product Approval processes, operating model design, service provider onboarding and fee and total expense ratio modelling.</li><li><strong>Third party oversight:</strong> Oversight of fund administrators, custodians, registrars, brokers and sub-advisory investment partners, including service level agreements, KPIs and service reviews.</li><li><strong>Reporting and fund data:</strong> Client, regulatory and risk reporting, together with fund, product and security data management.</li><li><strong>Platforms:</strong> Front-to-back platform implementation experience (e.g. SimCorp, BlackRock Aladdin, Charles River), including IBOR, ABOR, OMS and risk reporting modules.</li><li><strong>Data, automation and AI:</strong> Data governance and quality, with practical application of automation and AI to operational processes.</li><li><strong>Executive capabilities:</strong> Strong stakeholder management across internal functions, partners and providers, with sound judgement, ownership and a continuous improvement mindset.</li></ul><p><strong>Preferred / Beneficial</strong></p><br><ul><li><strong>Regulatory environment:</strong> Knowledge of the UAE and GCC regulatory environment, including CMA, SCA and ADGM FSRA, is an advantage.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><ul><li>Bridge investment capabilities and client needs by translating market intelligence, competitor insight and distribution feedback into clear product priorities and commercial opportunities.</li><li>Support product strategy, proposition development and go-to-market planning across the FAB Asset Management range, working with Investments, Product, Sales and Distribution.</li><li>Act as a product specialist for client-facing teams by developing positioning, competitive comparisons and product narratives for institutional and distribution channels.</li><li>Contribute directly to revenue growth through RFPs, due diligence questionnaires, client proposals, pitches and market-entry initiatives.</li><li>Build systematic market intelligence and product analytics that inform management decisions, sales priorities and the mediumterm product roadmap.</li><li><p>Live and demonstrate the FAB AM values.</p><br></li></ul><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li><strong>Market intelligence and competitive analysis:</strong> Monitor market trends, industry flows, client demand, regulatory developments and competitor activity across relevant asset classes, products and client segments; maintain structured benchmarking of product ranges, performance, fees, positioning and distribution models.</li><li><strong>Product strategy and roadmap:</strong> Convert market and client insight into product priorities, business cases and roadmap recommendations, highlighting addressable opportunities, capability gaps and commercial implications.</li><li><strong>Product proposition and positioning:</strong> Work with investment and product teams to shape investment propositions, target segments, differentiators, fee positioning and go-to-market narratives, while specialist functions retain ownership of legal documentation, regulatory filing and implementation.</li><li><strong>Product specialist support:</strong> Serve as a link between portfolio managers and commercial teams, translating investment content into clear, client-relevant messages and equipping sales teams with product comparisons, talking points and responses to client objections.</li><li><strong>RFPs, DDQs and proposals:</strong> Lead or contribute to the product, strategy, market and competitive sections of RFPs, RFIs, DDQs and client proposals; coordinate inputs and maintain a reusable library of approved content and Q&A.</li><li><strong>Client and distribution engagement:</strong> Support institutional and distribution sales in client meetings, product pitches, product education and follow-up, providing credible technical and market context.</li><li><strong>Go-to-market and market entry:</strong> Develop market-entry assessments and go-to-market plans, including opportunity sizing, targetclient mapping, competitor analysis, positioning, pricing considerations and recommended actions.</li><li><strong>Product analytics and management reporting:</strong> Build and maintain dashboards, peer groups and analytical tools covering flows, performance, fees, ratings, market share and competitive positioning; produce clear management reporting and actionable recommendations.</li><li><strong>Cross-functional delivery:</strong> Coordinate multi-stakeholder initiatives across Investments, Product, Sales, Marketing, Legal, Compliance, Risk, Operations and Technology, managing dependencies and delivery timelines.</li><li><strong>Regulatory and regional awareness:</strong> Maintain current awareness of key UAE, Saudi and wider GCC asset-management developments and assess implications for products, distribution and commercial opportunities.</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li><strong>Experience:</strong> Typically 7+ years in asset management, product strategy, product specialist, market intelligence, business development or a closely related role within regulated financial services.</li><li><strong>Product and market knowledge:</strong> Strong understanding of asset-management products, fund structures, distribution models and the drivers of product demand across institutional and intermediary channels.</li><li><strong>Market intelligence:</strong> Demonstrated experience using industry databases and analytical tools to assess market size, flows, competitor ranges, performance, fees, ratings and positioning.</li><li><strong>Commercial execution:</strong> Practical experience in RFPs, RFIs, DDQs, proposals, pitches and client engagement, with the ability to convert analysis into persuasive commercial content.</li><li><strong>Stakeholder management:</strong> Proven ability to work across investment, product, sales and control functions and to communicate effectively with senior stakeholders.</li><li><strong>Qualifications:</strong> Bachelor’s degree in Finance, Economics, Business or a related discipline.</li><li><strong>Capabilities:</strong> Commercial judgement, analytical rigour, structured problem solving, executive communication, initiative, ownership and strong written English.</li></ul><p><strong>Preferred / Beneficial</strong></p><br><ul><li><strong>Regional exposure:</strong> Experience across GCC markets is strongly preferred; international asset-management exposure is advantageous.</li><li><strong>Qualifications:</strong> CFA, CAIA, AMF or equivalent professional qualifications are advantageous.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p><strong><u>Department: AI Hub Innovation</u></strong><br><strong>JOB SUMMARY / INTRODUCTION:</strong><br>The AI Agent Specialist serves as the dedicated enablement partner for senior executives, helping them maximize value from AI-powered personal assistants and agentic technologies. Acting as a trusted advisor and first point of contact, the role focuses on executive onboarding, AI agent configuration, prompt engineering, troubleshooting, adoption support, and continuous optimization of platforms such as Microsoft Copilot and Agentic AI solutions. The role combines business acumen, executive stakeholder management, and hands-on Generative AI expertise to help leaders integrate AI effectively into daily decision-making and productivity workflows.<br><strong>Key Accountabilities:</strong></p><br><ul><li>Operate in accordance with FAB policies, governance requirements, risk controls, regulatory obligations, and information security standards.</li><li>Maintain confidentiality and exercise sound judgment when supporting senior executives and handling sensitive business information.</li><li>Collaborate effectively with business, technology, security, infrastructure, platform, and governance stakeholders.</li><li>Promote responsible AI use, continuous improvement, knowledge sharing, and high standards of service delivery.</li></ul><p><br><strong>Executive AI Enablement & Support:</strong></p><br><ul><li>Provide high-touch, concierge-style support to executives using AI-powered personal assistants and agents.</li><li>Serve as the primary point of contact for AI-related queries, issues, enhancement requests, and adoption support.</li><li>Translate executive priorities and working styles into tailored AI agent configurations and workflows.</li><li>Monitor adoption, usage patterns, and effectiveness, proactively identifying opportunities to increase value realization.<br> </li></ul><p><strong>AI Agent Configuration & Optimization:</strong></p><br><ul><li>Configure, customize, and maintain executive AI agents across platforms such as Microsoft Copilot, AgenticAD, and future enterprise AI solutions.</li><li>Design and optimize prompts, workflows, and automation capabilities to improve output quality and business relevance.</li><li>Continuously enhance AI agent performance based on executive feedback and evolving requirements.</li><li>Maintain agent templates, prompt libraries, and best practices for reuse across leadership teams.<br> </li></ul><p><strong>Executive Onboarding & Training:</strong></p><br><ul><li>Lead onboarding sessions for executives, ensuring successful setup and adoption of AI assistants.</li><li>Deliver personalized coaching and walkthroughs tailored to each executive's role and objectives.</li><li>Develop quick-reference guides, playbooks, and training materials to support ongoing usage.</li><li>Act as an advocate for AI adoption, helping leaders embed AI into their day-to-day workflows.<br> </li></ul><p><strong>Troubleshooting & Service Management:</strong></p><br><ul><li>Diagnose and resolve issues related to AI platforms, Microsoft 365 integrations, permissions, data access, and agent behaviour.</li><li>Coordinate with engineering, platform, security, and infrastructure teams to resolve technical issues.</li><li>Track and manage incidents through resolution while maintaining high service standards for executive stakeholders.</li><li>Document recurring issues and implement preventive measures.<br> </li></ul><p><strong>Governance & Risk Management:</strong></p><br><ul><li>Ensure AI agent usage aligns with FAB policies, AI governance standards, data privacy requirements, and regulatory obligations.</li><li>Promote secure and responsible AI practices among executive users.</li><li>Support governance reviews and adoption reporting activities as required.<br> </li></ul><p><strong>Success Measures:</strong></p><br><ul><li>Executive satisfaction and adoption rates.</li><li>Growth in active usage of executive AI agents.</li><li>Time to resolution of support issues.</li><li>AI onboarding completion and engagement metrics.</li><li>Improvements in executive productivity and AI utilization.</li><li>Compliance with AI governance and data privacy standards.<br> </li></ul><p><strong>Frameworks, Boundaries, & Decision Making Authority:</strong></p><br><ul><li>Works within FAB AI governance, data privacy, information security, access management, regulatory, and technology service-management frameworks.</li><li>Configures and optimizes approved AI agents, prompts, and workflows within authorized platforms and access rights.</li><li>Escalates material security, privacy, regulatory, data-access, platform, or reputational concerns to the accountable control or technology owner.</li><li>Recommends enhancements and adoption interventions; final decisions on platform changes, production deployment, access, and governance exceptions remain with designated accountable owners.<br> </li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><p><strong>Education:</strong></p><br><ul><li>Bachelor's degree in Computer Science, Information Systems, Business Administration, Engineering, or a related discipline.xperience</li><li>2-4 years of experience in AI enablement, digital workplace support, technology adoption, executive support, consulting, or similar roles.</li><li>Experience supporting senior stakeholders or executives in a fast-paced corporate environment.</li><li>Exposure to Generative AI solutions, Microsoft Copilot, digital workplace technologies, or automation tools.<br> </li></ul><p><strong>Technical Skills:</strong></p><br><ul><li>Strong understanding of Microsoft 365, Microsoft Copilot, and Generative AI applications.</li><li>Practical experience in prompt engineering and AI workflow optimization.</li><li>Familiarity with agentic AI platforms, automation tools, and conversational AI technologies.</li><li>Understanding of AI governance, responsible AI principles, and data privacy requirements.</li><li>Competency in troubleshooting and supporting enterprise technology platforms.<br> </li></ul><p><strong>Professional Skills:</strong></p><br><ul><li>Excellent communication and presentation skills.</li><li>Strong executive presence and stakeholder management capabilities.</li><li>Ability to explain technical concepts in simple business language.</li><li>Highly organized, with strong attention to detail and customer service orientation.</li><li>Problem-solving mindset with a focus on delivering practical outcomes.</li></ul><p><br><strong>Technical Competencies:</strong></p><br><ul><li>Microsoft 365 and Microsoft Copilot</li><li>Generative AI and agentic AI platforms</li><li>Prompt engineering and AI workflow optimization</li><li>Executive AI agent configuration and support</li><li>Enterprise technology troubleshooting and service management</li><li>AI governance, responsible AI, data privacy, and access controls</li><li>Adoption analytics, reporting, and continuous optimization</li><li>Training material and playbook development</li></ul><p><br><strong>Behavioural Competencies:</strong></p><br><ul><li>Executive presence and stakeholder partnership</li><li>Customer focus and service excellence</li><li>Clear communication and influencing</li><li>Problem solving and sound judgment</li><li>Confidentiality, accountability, and attention to detail</li><li>Learning agility and adaptability</li><li>Collaboration and continuous improvement</li><li>Responsible AI mindset<br> </li></ul><p><strong>Preferred / Beneficial:</strong></p><br><ul><li>Microsoft Copilot certification.Classified: Internal\ FAB Internal</li><li>Microsoft Certified: Power Platform Fundamentals or Azure AI Fundamentals.</li><li>Experience with agentic AI platforms, AI assistants, or enterprise chatbot solutions.</li><li>Experience within banking, financial services, or regulated industries.</li><li>Exposure to change management, user adoption, or digital transformation programs.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong><br>Providing specialist advice and assistance across the organisation on a range of policy, procedural, governance matter related to Payroll & Payments; which will include implementation & continues improvement on the Pay Risk frame work aspect. Monitor the daily /monthly transaction and cost booking & develop disclosure for communicating with external and internal Auditor.<br> </p><br><p><strong>KEY RESPONSIBILITIES</strong><br><strong>Payroll & Payments Governance</strong><br> </p><br><ul><li>Manages and performs Payroll accounting and GL booking activities for UAE, KSA, Bahrain, Kuwait and Oman, which includes the preparation and review of journal entries, review of all general ledger postings, reconciliation of bank accounts and reconciliation of sub-ledgers for all the daily/ monthly transactions as verifier</li><li>Establishes and monitors internal controls to ensure accounting standards are met; develops and implements policies and procedures relating to accounting activities</li><li>Coordinate with Group Finance and manage the month-end and year-end close process and prepares related reports</li><li>Act as point of contact with Internal and External Auditors from Payroll Function. Prepare various payroll and accounting reports auditors for annual and ad-hoc audits. Responsible to maintain action plan for implementing audit recommendations</li><li>Manage and implement the HR Payroll & Payment Risk Framework which include, RCSA, KRI, Standard Operating Procedures. Etc. & Report any risk incident as per the Bank internal guidelines and procedure</li><li>Manage FAB Accounts with the 3rd party vendors including payment</li><li>Manage & monitor the monthly provisions and amortization booking and ensure reflect the update relevant RC and period as per OE direction and finance budget YTD cost</li><li>Monitor the Incentives, life and medical insurance payments, and keep tracking for costing and booking entries</li><li>Monitor the Pension compliance dashboard, and identify any action plan for improvement/correction actions<br> </li></ul><p><strong>Team Supervision</strong><br> </p><br><ul><li>Organise and supervise the work of the assigned team to ensure that all work within a specific area of the activity is carried out in an efficient manner, which is consistent with operating procedures and policy.</li><li>Provide on-the-job training and constructive feedback to assigned team to support their overall development.</li><li>Promote the organisation’s values and ethics in all activities within the team in order to support the establishment of a value drive culture within the bank.</li><li>Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.<br> </li></ul><p><strong>Policies, Systems, Processes & Procedures</strong><br> </p><br><ul><li>Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.<br> </li></ul><p><strong>Continuous Improvement</strong></p><br><ul><li>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction & check the system capabilities for accuracy, integrity and functionality for any potential enhancement<br> </li></ul><p><strong>Customer Orientation</strong></p><br><ul><li>The ability to identify current and future customers, understand their current and future needs and respond with relevant and creative solutions. Make FAB the preferred partner for customers and build long term relationships in the best interest of the Bank. A customer may be an external customer, or an internal customer/colleague within FAB.<br> </li></ul><p><strong>Persuasion and Influence</strong></p><br><ul><li>The ability to persuade and convince others to take actions beneficial to the Bank and customers. It involves the ability to clearly identify and understand situations, and then respond appropriately when interacting with individuals and groups.<br> </li></ul><p><strong>Analyzing and solving problems</strong></p><br><ul><li>Understanding problems by breaking them into smaller parts and identifying risk-return implications in a systematic way. Making logical comparisons of possible outcomes and coming up with the best possible solutions to problems.<br>Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.<br>Authorised to take decisions as per the approved authorisation matrix.<br> </li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong><br>Minimum Qualification<br>Bachelor’s degree in HR/Finance or related discipline.<br>Minimum Experience<br>6 years & above with relevant experience in Payroll and finance function with at least 5 years in similar positions of progressively increasing managerial responsibilities.<br> </p><br><p><strong>Skills</strong><br>Customer Orientation<br>Persuasion and Influence<br>Analyzing and solving problems</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p>SUMMARY / INTRODUCTION</p><br><p>The Teller delivers accurate, secure, and efficient cash-counter services while ensuring a positive customer experience. The role supports branch performance through accurate transaction processing, timely service, and high customer-service standards. It also contributes to regulatory compliance, operational controls, and the promotion of FAB products and digital banking channels.</p><br><p>KEY RESPONSIBILITIES</p><br><ul><li>Process cash deposits, withdrawals, cheque deposits, transfers, foreign-currency transactions, and other teller requests accurately and efficiently.</li><li>Reconcile daily cash, valuables, vault balances, and transaction records, addressing any discrepancies promptly.</li><li>Manage manager’s cheques, demand drafts, telegraphic transfers, clearing items, returned items, and related transactions.</li><li>Deliver professional and efficient customer service while supporting branch service and quality targets.</li><li>Comply with FAB policies, KYC, AML, operational-risk controls, information-security standards, and regulatory requirements.</li><li>Identify suspicious or unusual transactions and escalate them promptly to the appropriate supervisor or manager.</li><li>Promote FAB’s ATM, CDM, mobile, and online banking channels and support customers in adopting digital services.</li><li><p>Refer identified customer needs and potential product opportunities to appropriate branch or sales colleagues.<br> </p><br><p>REQUIREMENTS / QUALIFICATIONS</p><br></li><li>Required</li><li>High school diploma or equivalent.</li><li>Minimum of 2 years’ banking experience in a teller or cashier role.</li><li>Strong knowledge of cash handling, teller operations, reconciliation, and transaction processing.</li><li>Understanding of KYC, AML, fraud prevention, operational risk, and regulatory requirements.</li><li>High level of accuracy, integrity, and attention to detail.</li><li>Strong customer-service and communication skills.</li><li>Ability to work effectively in a high-volume, accuracy-critical environment.<br>Preferred / Beneficial</li><li>Previous experience within a retail banking branch environment.</li><li>Familiarity with foreign-currency transactions, clearing, demand drafts, telegraphic transfers, or vault operations.</li><li>Experience supporting branch service KPIs and identifying customer referral opportunities.</li><li>Familiarity with digital banking channels, including ATMs, CDMs, mobile banking, and online banking.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p>JOB PURPOSE:</p><br><ul><li><span><span>To provide compliance support to Business and enablement units on all compliance matters as requested by the VP Compliance. Where the manager Will run With the allotted day to day processes and follow ups.</span></span></li><li><span><span>Understand technical details in Global Private Banking and related compliance requirements to become the first point Of contact for requirements and queries delegated by the VP Compliance. </span></span></li><li><span><span>Attend all related training to attain insight of FAB'S compliance turn around and processes and procedure. </span></span></li><li><span><span>Involvement in the day-to-day Compliance deliverables as requested by the VP Compliance. Which include but not limited to, daily, weekly, and monthly follow up with the business as assigned by the VP Compliance. </span></span></li><li><span><span>Conduct meetings with Business to address Subjects assigned by VP Compliance.</span></span></li></ul><p>KEY ACCOUNTABILITIES:</p><br><p>Generic Accountability Strategic Contribution </p><br><p>• As assigned by VP Compliance and in partnership With Regulatory Compliance, implementing policies and procedures to assist in the compliance With applicable laws and regulations, pertinent to the coverage area. </p><br><p>• Support VP Compliance in performing annual compliance risk assessment to identify key compliance residual risks </p><br><p>• Contributing to the preparation and filing of compliance-owned periodic regulatory reporting and requests by local regulators </p><br><p>•As assigned by VP Compliance and in partnership With Financial Crimes Compliance, making a key contribution in reputational risk reviews to identify, assess, manage, and report potential compliance risks. </p><br><p>People Management </p><br><p>• Educating employees through regular training and awareness sessions to promote compliance with applicable laws, regulations, and policies. </p><br><p>Policies, Systems, Process & Procedures </p><br><p>• As assigned by VP Compliance advise on the rollout and implementation Of Group wide Compliance policies and procedures. </p><br><p>GPB Advisory </p><br><ul><li><span><span> Act as an SME to provide Compliance advice to internal and external (Group wide) stakeholders as required. </span></span></li><li><span><span>Develop and strengthen relationships to promote best practice and ensure a good understanding of Compliance requirements across Global Private Banking. </span></span></li><li><span><span>Advise Business Units with technical insights and build credibility based on an understanding of their challenges related to products, customers, and transactions. </span></span></li><li><span><span>Supporting Global Private Banking to foster an open and co-operative relationship with regulatory authorities and exchanges relevant to the entities of the business and registrations as relevant to the coverage responsibilities. </span></span></li><li><span><span>As assigned by VP Compliance investigating actual or potential breaches of law, regulation or policy and escalate material compliance matters to senior management. </span></span></li><li><span><span>Representing Compliance at governance meetings and relevant operational forums, reporting on key regulatory updates and compliance risks. </span></span></li><li><span><span>Reviewing and approving new business projects and new product development.</span></span></li></ul><p><strong>JOB CONTEXT:</strong></p><br><p><u>Specific Accountability </u></p><br><p>Strategic Contribution </p><br><p>• As assigned by VP Compliance and in partnership with Regulatory Compliance, implementing policies and procedures to assist in the compliance with applicable laws and regulations, pertinent to the coverage area. </p><br><p>• Support VP Compliance in performing annual compliance risk assessment to identify key compliance residual risks • Contributing to the preparation and filing of compliance-owned periodic regulatory reporting and requests by local regulators </p><br><p>•As assigned by VP Compliance and in partnership with Financial Crimes Compliance, making a key contribution in reputational risk reviews to identify, assess, manage, and report potential compliance risks. </p><br><p><u>People Management </u></p><br><p>• Educating employees through regular training and awareness sessions to promote compliance with applicable laws, regulations, and policies. </p><br><p><u>Policies, Systems, Process & Procedures </u></p><br><p>• As assigned by VP Compliance advise on the rollout and implementation Of Group Wide Compliance policies and procedures. </p><br><p><u>GPB Advisory </u></p><br><p>• Act as an SME to provide Compliance advice to internal and external (Group wide) stakeholders as required. </p><br><p>• Develop and strengthen relationships to promote best practice and ensure a good understanding of Compliance requirements across Global Private Banking.</p><br><p>• Advise Business Units with technical insights and build credibility based on an understanding of their challenges related to products, customers, and transactions. </p><br><p>• Supporting Global Private Banking to foster an open and co-operative relationship with regulatory authorities and exchanges relevant to the entities of the business and registrations as relevant to the coverage responsibilities.</p><br><p>• As assigned by VP Compliance investigating actual or potential breaches of law, regulation or policy and escalate material compliance matters to senior management. </p><br><p>• Representing Compliance at governance meetings and relevant operational forums, reporting on key regulatory updates and compliance risks. Reviewing and approving new business projects and new product development.</p><br><p><strong>QUALIFICATIONS AND EXPERIENCE:</strong></p><br><p><u>Minimum Qualification </u></p><br><p>• Bachelor's Degree or Higher in Management, Banking or Finance, preferably with certification in compliance, AML/CFT, Financial Crime or Risk Management. </p><br><p><u>Minimum Experience </u></p><br><p>• Minimum of 5 years' experience at a reputed bank Minimum of 3 years' experience at a private Banking related role.</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p>Job Purpose:</p><br><ul><li><p>Candidate to Support the ICAAP / Stress Testing unit in the execution and ongoing improvement of the Bank’s enterprise-wide stress testing programme while developing practical knowledge of enterprise risk management.</p><br></li><li><p>Assist with data collection, preparation, validation and scenario execution for stress testing, risk appetite, ICAAP and related risk exercises under appropriate guidance and supervision.</p><br></li><li><p>Prepare accurate and timely analysis, working papers and presentation materials, and build effective working relationships with internal stakeholders.</p><br></li></ul><p>Key Accountabilities:</p><br><p>Group-wide ICAAP & Internal Stress Testing Framework </p><br><ul><li><p>Assist with recurring enterprise-wide and portfolio-level stress-testing activities, including data preparation, scenario application, consolidation and review of results under supervision.</p><br></li><li><p>Coordinate with Finance, Risk, Business, Treasury and other stakeholders to obtain complete, accurate and timely inputs in approved templates.</p><br></li><li><p>Perform data-quality checks, reconciliations, variance analysis and reasonableness reviews; maintain clear evidence of controls, assumptions and issue resolution.</p><br></li><li><p>Support the analysis of stress-test impacts on capital, profitability, credit quality and key risk indicators, and help investigate material movements and concentrations.</p><br></li><li><p>Prepare management information, dashboards, presentations and committee materials for the Stress Testing unit and relevant governance forums.</p><br></li><li><p>Provide analytical and administrative support for ICAAP, risk appetite monitoring, recovery planning and other regulatory or internal risk assessments.</p><br></li><li><p>Maintain organized process documentation, data dictionaries, working papers and records of submissions, reviews and approvals.</p><br></li><li><p>Maintain action trackers and follow up on agreed items arising from management review, audit or regulatory feedback.</p><br></li><li><p>Identify practical opportunities to simplify templates, improve data quality and make recurring reporting more efficient.</p><br></li><li><p>Undertake ad hoc risk-analysis assignments in support of the Stress Testing unit’s priorities.</p><br></li></ul><p>Minimum Qualification:</p><br><ul><li><p>Bachelor’s degree in Finance, Economics, Accounting, Statistics, Mathematics, Data Analytics or a related discipline.</p><br></li><li><p>Basic understanding of financial statements, banking or risk-management concepts, with a strong interest in developing expertise in stress testing and enterprise risk.</p><br></li><li><p>Good working knowledge of Excel and PowerPoint; exposure to other financial tools and platforms is an advantage.</p><br></li><li><p>Good numerical and analytical ability, attention to detail and a structured approach to problem-solving.</p><br></li><li><p>Clear written and verbal communication and willingness to coordinate with colleagues across Risk, Finance and Business functions.</p><br></li><li><p>Curiosity, integrity, ownership and a strong willingness to learn through guidance, feedback and on-the-job training.</p><br></li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
Executive Director, GTX Client Solution WBG - Family Conglomerates, Corporate Banking, Education & Healthcare
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p><br>The role is responsible for working and engaging with WBG Coverage, GTx Product Management and GTx Channel teams to structure and advise GTx solutions to our clients. Individual in the role must manage and contribute towards the growth objectives of FAB’s GTx business across Corporate Banking, Family Conglomerate industries. The role reports to the Executive Director & Head of GTx Client Solutions WBG - Family Conglomerates, Corporate Banking, Education & Healthcare.</p><br><p><br><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Commercial Oversight: Define and lead on the strategy for achieving long term results for delivery of working capital for cash and trade clients.</li><li>To identify and develop Cash and Trade business opportunities and profitability in various industries across the UAE.</li><li>New Business: Responsible for Cash and Trade product growth jointly with the coverage teams in UAE.</li><li>Execute calling plans for each industry segment in conjunction with relationship managers and other stakeholders as appropriate to deepen Cash and Trade product penetration across segments assigned.</li><li>Use of consultative approach along with the Cash and Trade knowledge and experience to design and implement suitable and innovative solutions meeting customer’s needs. Responsible for structuring trade and cash management deals and responding to RFPs.</li><li>New Markets & Products: Developing insights of the markets and structuring of bespoke open account solutions (SCF & RF) and ensure a high-quality customer experience through consultative approach, design and implementing workable and innovative solutions. Responsible for structuring complex Trade deals and providing technical expertise to client base and relationship managers.</li><li>CASA Generation: Structure liquidity and liabilities solutions that drive CASA growth while ensuring best-in-class customer experience.</li><li>Regulatory Oversight: Manage proactively the fraud and compliance risks in the Cash and Trade business when developing solutions for clients.</li><li>Digital Penetration: Facilitate conversion of all existing and new to bank customers on to FAB’s electronic channels.</li><li>Pipeline Discipline: Work with coverage teams to build and maintain a strong Cash and Trade pipeline while remaining focused on deal mandate closures.</li><li>This includes regular review and communication to the relevant stakeholders.</li><li>Partner with coverage teams to develop quality credit proposals supporting structuring of Trade facilities and proactively managing transactional risk in an efficient and profitable manner. Ensure ancillary business in cash management is ring-fenced to FAB.</li><li>Service Delivery: Ensure that customer comes first by delivering best-in-class service.</li><li>Business Liaison: Maintain close liaison with intra region and cross regional stakeholders to bring about network connectivity to facilitate cross border transactions and opportunities where possible.</li><li>Customer-lead generation/origination to increase share of wallet with existing relationships by deep selling new Cash and Trade products and support</li><li>Coverage team to generate new revenue opportunities from new to bank clients.</li><li>Stakeholder Coordination: Provide technical expertise to coverage and partner with coverage teams to develop quality proposals and RFPs that win mandates.</li><li>The jobholder will have global oversight over all clients in the segment, whether they are in UAE or International.</li><li>The jobholder is the lead in generating global trends, client needs and solutions across the industry with the inputs received.</li><li>Managing a portfolio of clients, taking accountability for delivering Transaction Banking Products (Cash & Trade).</li><li>Driving Cash and Trade sales for portfolio of clients, in line with specific needs of clients. This includes participating in the budgeting process/exercise.</li><li>Driving the delivery of specific revenue targets on cash and trade products, returns on risk adjusted assets and equity consistent with the Bank’s acceptable risk parameters and pricing.</li><li>Work closely with coverage teams and make the management aware of performance gaps with suggestions to rectify and improve performance and deepen client relationship.</li><li>Actively engage with client together with the Head of Cash and Trade Solutions and Coverage team to build Cash & Trade business for the Bank.</li><li>Structuring Cash & Trade deals and providing technical expertise to relationship managers and facilitate client discussions. This includes structuring Cash</li><li>Management transactions, responding to RFPs and facilitating client discussions, while providing technical expertise to relationship managers.</li><li>Participating in and contributing to deal teams where transactions require bespoke Cash and Trade solutions.</li><li>Establish strong stakeholder relationships and work with colleagues and partners across the network to build a strong Cash & Trade pipeline.</li><li>Partner with coverage teams to develop quality credit proposals supporting structuring of existing and new Trade facilities.</li><li>Identify opportunities for continuous improvement of products, systems, processes, and practices while considering client needs, market developments and trends.</li><li>Work closely with Coverage teams across the region and network to develop new markets, clients, and products.</li><li>Work with Coverage team on creating detailed Key Account Plan for growing trade business and maximize market share.</li><li>Closely monitoring utilization of Trade facilities and cross sell non-credit trade products / services to deepen client wallet.</li><li>Understand and comply with regulations and internal policies i.e., Credit/ Compliance/ Operational Risks, etc.</li><li>Increase FAB’s Transaction Banking market profile by organizing or participating in various industry events.</li><li>Work closely with Cash & Trade Product innovation team in UAE to finalize documentation/ structures/ rollout new trade products/ solutions.</li><li>Compliance with regulations and internal policies i.e., Credit/ Compliance/ Operational Risks, etc. Understand the bank’s risk framework and the relevant internal policies including the lines of defence.</li></ul><p><br><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>Degree in Finance, Accounting, Economics, Commerce, or equivalent discipline.</li><li>10+ years Transaction Banking experience with specialized knowledge in Cash Management, Payments, Liquidity Management, Core Trade Finance and Value added trade.</li><li>Candidate should have an experience of Origination and Developing Client Relationship.</li><li>A highly motivated and experienced senior salesperson with a track record of originating new clients and driving revenues within a portfolio of corporate clients.</li><li>Strong Client network with focus to grow Cash and Trade business for the bank in the region.</li><li>Strong technical knowledge in Cash and Trade Finance products including core and value added Trade Finance. Cash Management products including</li><li>Payments and Digital/Electronic Channels; Collections and Reconciliation tools, Account Services, Liquidity and Liabilities management.</li><li>Strong interpersonal skills as well as a team player with strong leadership skills.</li><li>Ability to work across multiple functions and coordinate with multiple stakeholders.</li><li>Strong origination capability coupled with excellent customer orientation & negotiation skills.</li><li>Strong communication skills.</li><li>Self-confident and performance driven. Ability to work under pressure and with a strong delivery focus.</li><li>Ability to articulate, formulate and deliver high quality client presentation.</li><li>Understanding of operations processes and procedures, and related risk in cash and trade transactions.</li><li>Familiar with the regulatory environment concerning financial industry in UAE.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
Executive Director & Head of GTx Client Solutions IBG - Sovereign Wealth Funds & Financial Sponsors
Accounting, Finance & Banking
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p><br>The role holder is primarily responsible for working with WBG Coverage team in structuring GTx Solutions, managing and growing Transaction Banking business for the Sovereign Wealth Funds and Financial Sponsors Industry.</p><br><p><br><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Develop, execute and refresh sales strategy for the SWF portfolio.</li><li>Identify and develop GTx business opportunities and profitability in various industries across the UAE.</li><li>New Business: Guiding the for Cash and Trade product growth jointly with the coverage teams in UAE. Execute strategic calling plans for each industry segment in conjunction with relationship managers and other stakeholders as appropriate to deepen Cash and Trade product penetration across segments assigned.</li><li>Use of consultative approach along with the Cash and Trade knowledge and experience to design and implement suitable and innovative solutions meeting customer’s needs. Responsible for structuring trade and cash management deals and responding to RFPs.</li><li>New Markets & Products: Developing insights of the markets and structuring of bespoke open account solutions (SCF & RF) and ensure a high-quality customer experience through consultative approach, design and implementing workable and innovative solutions. Responsible for structuring complex Trade deals and providing technical expertise to client base and relationship managers.</li><li>CASA Generation: Structure liquidity and liabilities solutions that drive CASA growth while ensuring best-in-class customer experience.</li><li>Regulatory Oversight: Manage proactively the fraud and compliance risks in the Cash and Trade business when developing solutions for clients.</li><li>Digital Penetration: Facilitate conversion of all existing and new to bank customers on to FAB’s electronic channels.</li><li>Pipeline Discipline: Work with coverage teams to build and maintain a strong Cash and Trade pipeline while remaining focused on deal mandate closures.</li><li>This includes regular review and communication to the relevant stakeholders.</li><li>Partner with coverage teams to develop quality credit proposals supporting structuring of Trade facilities and proactively managing transactional risk in an efficient and profitable manner. Ensure ancillary business in cash management is ring-fenced to FAB.</li><li>Service Delivery: Ensure that customer comes first by delivering best-in-class service.</li><li>Business Liaison: Maintain close liaison with intra region and cross regional stakeholders to bring about network connectivity to facilitate cross border transactions and opportunities where possible.</li><li>Customer-lead generation/origination to increase share of wallet with existing relationships by deep selling new Cash and Trade products and support</li><li>Coverage team to generate new revenue opportunities from new to bank clients.</li><li>Stakeholder Coordination: Provide technical expertise to coverage and partner with coverage teams to develop quality proposals and RFPs that win mandates.</li><li>Leading a team managing a portfolio of clients, taking accountability for delivering Transaction Banking Products (Cash & Trade).</li><li>Driving Cash and Trade sales for portfolio of clients, in line with specific needs of clients. This includes participating in the budgeting process/exercise.</li><li>Define strategy for delivery of specific revenue targets on cash and trade products, returns on risk adjusted assets and equity consistent with the Bank’s acceptable risk parameters and pricing.</li><li>Work closely with coverage teams and make the management aware of performance gaps with suggestions to rectify and improve performance and deepen client relationship.</li><li>Actively engage with client together with the Head of Cash and Trade Solutions & Advisory UAE and Coverage team to build Cash & Trade business for the Bank.</li><li>Oversight of teams structuring Cash & Trade deals and providing technical expertise to relationship managers and facilitate client discussions. This includes structuring Cash Management transactions, responding to RFPs and facilitating client discussions, while providing technical expertise to relationship managers.</li><li>Participating in and contributing to deal teams where transactions require bespoke Cash and Trade solutions.</li><li>Establish strong stakeholder relationships and work with colleagues and partners across the network to build a strong Cash & Trade pipeline.</li><li>Partner with coverage teams to develop quality credit proposals supporting structuring of existing and new Trade facilities.</li><li>Identify opportunities for continuous improvement of products, systems, processes, and practices while considering client needs, market developments and trends.</li><li>Actively participate and engage team in opportunities to update product skills, understand market trends and competitor behaviours.</li><li>Work closely with Coverage teams across the region and network to develop new markets, clients, and products.</li><li>Work with Coverage team on creating detailed Key Account Plan for growing trade business and maximize market share.</li><li>Closely monitoring utilization of Trade facilities and cross sell non-credit trade products / services to deepen client wallet.</li><li>Understand and comply with regulations and internal policies i.e., Credit/ Compliance/ Operational Risks, etc.</li><li>Increase FAB’s Transaction Banking market profile by organizing or participating in various industry events.</li><li>Work closely with Cash & Trade Product innovation team in UAE to finalize documentation/ structures/ rollout new trade products/ solutions.</li><li>Understand and apply Business Delegation of Authority Matrix accordingly.</li><li>Compliance with regulations and internal policies i.e., Credit/ Compliance/ Operational Risks, etc. Understand the bank’s risk framework and the relevant internal policies including the lines of defence.</li></ul><p><br><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>Degree in Finance, Accounting, Economics, Commerce, or equivalent discipline.</li><li>12+ years Transaction Banking experience with specialized knowledge in Cash Management, Payments, Liquidity Management, Core Trade Finance and</li><li>Value added trade. Candidate should have an experience of Origination, Developing Client Relationship and Team Management.</li><li>A highly motivated and experienced senior salesperson with a track record of originating new clients and driving revenues within a portfolio of corporate clients.</li><li>Inspire team members to achieve the business objective and overcome challenges.</li><li>Strong Client network with focus to grow Cash and Trade business for the bank in the region.</li><li>Strong technical knowledge in Cash and Trade Finance products including core and value added Trade Finance. Cash Management products including</li><li>Payments and Digital/Electronic Channels; Collections and Reconciliation tools, Account Services, Liquidity and Liabilities management.</li><li>Strong interpersonal skills as well as a team player with strong leadership skills that can motivate team members to achieve the business objectives.</li><li>Ability to work across multiple functions and coordinate with multiple stakeholders.</li><li>Strong origination capability coupled with excellent customer orientation & negotiation skills.</li><li>Strong communication skills.</li><li>Self-confident and performance driven. Ability to work under pressure and with a strong delivery focus.</li><li>Ability to articulate, formulate and deliver high quality client presentation.</li><li>Understanding of operations processes and procedures, and related risk in cash and trade transactions.</li><li>Familiar with the regulatory environment concerning financial industry in UAE.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong><br>Specialist, HR Offboarding (Case Officer) manages employee offboarding cases end-to-end, ensuring each separation is completed accurately, timely, compliantly and with appropriate controls. The role acts as the primary point of contact for exiting employees and coordinates all required actions, including clearances, final settlement, system updates, documentation, queries and exit surveys.<br>The role also ensures a consistent and positive offboarding experience, treating employees professionally and respectfully while protecting FAB’s operational, financial, legal, regulatory and compliance requirements and supporting continuous process improvement and automation.<br> </p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Manage assigned employee offboarding cases end-to-end, including resignations, terminations, redundancies and other employee separations, from receipt of the separation instruction through final closure, ensuring all required activities are completed accurately and within agreed timelines.</li><li>Act as the dedicated Offboarding Case Officer and single point of contact for exiting employees, providing clear and timely guidance on the offboarding journey, required actions, documentation, timelines, final settlement, benefits, liabilities, clearances and applicable exit formalities.</li><li>Conduct employee offboarding and exit meetings, clearly explaining the separation process, key milestones, employee responsibilities, outstanding requirements, settlement and clearance activities, and available support to ensure a smooth and professional exit experience.</li><li>Coordinate proactively with all relevant stakeholders, including HRBPs, Line Managers, Payroll, Employee Services, PRD, IT, Legal, Staff Banking, Credit Cards,</li><li>Collections and Indemnities, following up on outstanding actions, resolving dependencies and ensuring timely completion of the offboarding process.</li><li>Own and resolve employee offboarding queries and AskHR cases, investigating issues, coordinating with relevant stakeholders, providing accurate and timely responses, and maintaining ownership until each query or case is fully resolved and closed.</li><li>Execute and coordinate all applicable operational and system-related offboarding activities, including ITSM and ServiceNow requests, access revocation, T24 Block/Unblock, BPMS approvals, Oracle Fusion transactions, staff banking requirements, visa or permit cancellation, medical insurance cancellation, pension de-registration and other applicable separation formalities.</li><li>Coordinate final settlement activities with Payroll and relevant stakeholders, ensuring accurate and timely submission of leave, notice-period and other required inputs, deductions, payments, recoveries and liabilities, and following up on employee acceptance and resolution of any outstanding settlement matters where applicable.</li><li>Drive completion of exit surveys for all eligible employees, proactively following up with employees and HRBPs. Where employees have not submitted their feedback through the system, conduct exit survey meetings to capture their feedback and ensure the information is accurately recorded in the system.</li><li>Maintain complete and accurate offboarding records, checklists and management information, including system checklists, trackers, dashboards, case records, exit packs, file notes, approvals and supporting documentation. Ensure data integrity, confidentiality and document control, and upload all required documentation to the HR DMS upon completion of the offboarding process to maintain complete employee records and audit readiness.</li><li>Ensure compliance with FAB policies, procedures, Delegation of Authority, governance requirements and applicable control frameworks throughout the offboarding lifecycle. Identify and promptly escalate exceptions or risks relating to access, approvals, documentation, employee liabilities, data accuracy, compliance, fraud or reputational exposure.</li><li>Contribute to continuous improvement, digitisation and automation of the offboarding journey by identifying manual activities, recurring employee queries, process gaps, control weaknesses and system enhancement opportunities, and supporting testing and implementation of improvements to workflows, systems, checklists, templates, dashboards and employee communications.</li><li>Customer Orientation Demonstrate a strong customer-centric approach by understanding and responding effectively to the needs of employees, managers, HR stakeholders, and external service providers throughout the employee separation lifecycle. Ensure a professional, timely, and seamless offboarding experience while maintaining compliance with Group policies and service standards.</li><li>Persuasion and Influence Build effective working relationships and influence stakeholders across HR, Payroll, Finance, Technology, Employee Relations, Business Units, and external vendors to ensure timely completion of offboarding activities, adherence to governance requirements, and resolution of complex employee exit matters.</li><li>Analytical Thinking and Problem Solving Identify, analyze, and resolve complex offboarding issues by evaluating available information, assessing risks and impacts, and recommending practical solutions that maintain compliance, operational efficiency, and employee experience.</li><li>Policies, Systems, Processes & Procedures Maintain a comprehensive understanding of HR policies, labor regulations, governance requirements, and operational procedures related to employee separations. Ensure all activities are conducted in accordance with approved processes, internal controls,</li><li>Delegation of Authority (DoA), and maker-checker requirements.</li><li>Continuous Improvement and Innovation Contribute to the ongoing enhancement of offboarding processes, systems, controls, and service delivery models.</li><li>Identify opportunities to improve operational effectiveness through automation, process standardization, digitization, and data-driven decision-making.</li><li>Data Integrity, Reporting & Analytics Support the preparation, maintenance, validation, and analysis of offboarding reports, dashboards, management information, and operational metrics to ensure data accuracy, integrity, and timely stakeholder reporting. </li><li>Leverage employee exit trends, survey results, and operational insights to support decision-making and continuous improvement initiatives.</li><li>Collaboration and Stakeholder Management Work collaboratively with cross-functional teams across multiple jurisdictions to ensure effective coordination of employee separations, timely issue resolution, and consistent application of policies and procedures across the Group.</li><li>Confidentiality and Risk Management Handle sensitive employee information with the highest level of integrity, professionalism, and discretion. Ensure appropriate controls are maintained to mitigate operational, compliance, fraud, and reputational risks associated with employee exits.</li><li>Functions within the framework and boundaries of Group policies as well as overall organizational and governance frameworks.<br> </li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><p>Minimum Qualification<br>Bachelor’s degree in business administration or related discipline.<br>Minimum Experience<br>5 years’ relevant experience in HR Operations with at least 3 years in similar positions in HR Operations, Employee Services, HR Administration, or Offboarding experience.<br>Experience working with HRIS platforms (Oracle Fusion preferred).<br>Strong reporting, analytics, and stakeholder management capabilities.<br> </p><br><p><strong>Preferred / Beneficial</strong><br>Experience working with HRIS platforms (Oracle Fusion preferred).</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p><strong> JOB SUMMARY / INTRODUCTION</strong></p><br><p><br>The mission of GCOO Client Service Engineering is to reimagine FAB’s client service journeys to be client-centric, efficient, and risk-controlled, positioning FAB as a benchmark for service excellence. The VP plays a key role in enabling the bank’s transformation agenda, ensuring that client service engineering initiatives directly support strategic priorities in customer experience, operational efficiency, and risk management. The VP will lead the delivery of assigned service priorities and is responsible with key stakeholders to deliver the expected outcomes within set time boundaries.</p><br><p><br>Reporting directly to the Head of Client Service Engineering, the VP Client Service Engineering plays a pivotal role in driving end-to-end change through process reengineering, automation, and efficiency improvements. He/She will lead multiple client service priorities, collaborate with cross-functional stakeholders, and ensure the successful execution of initiatives that align with the bank's strategic objectives.</p><br><p><br> <strong>KEY RESPONSIBILITIES</strong></p><br><p><br> <strong>Service Journey Reimagination</strong></p><br><ul><li><p>Lead the redesign of client service journeys to ensure they are client-centric, efficient, and risk-controlled. Drive end-to-end process optimization and automation initiatives.</p><br><p><strong>Service Delivery & Performance Management</strong></p><br></li><li>Ensure delivery and scalability of redesigned service journeys, coordinating cross-functional teams.</li><li><p>Monitor and report progress on key KPI’s across CX, Scalability and Risk.</p><br><p><strong>Stakeholder Engagement & Change Leadership</strong></p><br></li><li><p>Engage with key stakeholders across business domains to align on service priorities and drive change. Champion a culture of agile, fast-paced, and repeatable deliver, fostering innovation, agility, and continuous improvement. Familiarity with change management frameworks (e.g., ADKAR, Kotter) is desirable.</p><br><p><strong>Continuous Improvement & Innovation</strong></p><br></li><li><p>Identify opportunities for ongoing process improvement and innovation, including piloting AI and automation solutions. Contribute to the adoption of structured toolkits, best practices, innovation, set-up playbooks, and frameworks for consistent service delivery.</p><br><p><strong>Reporting & Communication</strong></p><br></li><li>Provide regular updates to senior management and governance forums on progress, risks, and key decisions. Prepare, contribute, present materials for GCOO, ExCo-X and other executive committees as required.</li><li>The VP will directly lead a small team of 1–2 analysts. While not responsible for a large team, the role requires strong influence and collaboration skills to drive cross-functional initiatives and coordinate with stakeholders across business lines, technology, and support functions.</li><li>The VP will engage with stakeholders across Business Lines, Group Technology, Risk, Finance, Legal, Compliance, Audit, and within GCOO to drive end-to-end service priorities, AI experiments, and automation improvements. This is an execution-focused role; tangible results in CX, scalability, and risk mitigation will be key in defining success.<br><strong>REQUIREMENTS / QUALIFICATIONS</strong></li><li>An ideal candidate for the role has the following competencies:</li><li>Proven leadership: Demonstrated experience in leading e2e client service engineering and transformation initiatives within a Financial Services and/or large multinational corporate institution.</li><li>Cross-functional Collaboration: Ability to collaborate effectively across departments. Skilled in aligning diverse perspectives (front line, digital, operations, etc.), fostering shared ownership, and driving integrated outcomes through collaboration and trust. Can engage several stakeholders to lead to common goals.</li><li>Analytical skills: Excellent analytical and problem-solving skills, with the ability to interpret and leverage data to drive opportunities for improvement and expedite decision-making.</li><li>Communication skills: Ability to convey key concepts, problem statements and opportunity cases to gain buy-in from stakeholders across the organization.</li><li>Good communicator with very high awareness about stakeholder’s standpoint, who can formulate messaging accordingly. Capable of building relationships and collaborating with stakeholders at and above his/her level.</li><li>Results-orientated and hands-on delivery: Track record to deliver tangible results in terms of improvement operation performance.</li><li>Team management: Proven competence around managing people and team(s), both on a BAU and temporary basis; in agile and conventional setups.</li><li>Banking & Technologic knowledge: good understanding of banking segments, domain, product and operations knowledge (Corporate, Consumer), regulatory compliance, and industry trends. Proficiency in leveraging technology and digital solutions to enhance operations.<br>An ideal candidate has the following qualifications and experiences:</li><li>Proven track record of leading successful transformation initiatives, driving process optimization, and delivering measurable results.</li><li>Bachelor's degree in business administration, Finance, Operations Management, or a related field. MBA or advanced degree is a plus.</li><li>~ min 10-15 years of experience in Financial Services, external consultancy and with a substantial amount of experience in business transformation, strategic planning, process improvement or system automation with half or more being in executive and/or consulting roles.<br><strong>Preferred / Beneficial</strong></li><li>Professional certifications in project management (PMP, Prince2), process improvement (LEAN), change management, Agile, AI and-or related fields are a plus.</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><ul><li>Meet and exceed monthly and annual sales target objectives.</li><li>Ensure penetration in the market through focus on New To Bank acquisition as well as solicit existing clientele.</li><li>Do proper analysis of the case and provide all related information of the customer after the field visit is done.</li><li>To be familiar with all policies, products and processes to ensure superior client on boarding experience.</li><li>To proactively participate in Learning, Development and training programmes of the bank in order to be an effective sales personnel.</li><li>Ensure strict adherence to all KYC, Compliance policies and other processes as stipulated.</li></ul><p><strong>KEY RESPONSIBILITIES</strong><br> </p><br><p><strong>Financial</strong></p><br><p><strong>Accomplish set sales and revenue objectives for all Products as per set business plan.</strong></p><br><ul><li>Achieve monthly & annual set KPI objectives for MBBF as per the assigned role.</li><li>Focus on New To Bank acquisition along with leveraging existing client base.</li><li>To leverage on cross sell opportunities to ensure higher revenue per customer.</li><li>Maintain Daily Sales Reports on sales performance for review by team leader and manager assets.<br> </li></ul><p><strong>Learning & Growth</strong></p><br><p><strong>Participate in the assigned People Development and L&D programmes. Take accountability for own development by active enrolment and participation with close coordination with respective Team.</strong></p><br><ul><li>To ensure participation in assigned training, Learning & Development programmes.</li><li>Awareness to competition offerings and offer suggestions to line manager to improve product/processes.<br> </li></ul><p><strong>Internal Processes</strong></p><br><p><strong>Ensure implementation of prescribed Sales & Compliance processes as per Bank’s policies. Implement governance & controls to proactively identify, manage and minimize/mitigate potential losses to the franchise within respective Area.</strong></p><br><ul><li>Adhere to Risk Control Assessment process across all areas of Business Banking Department – Selling, Client Onboarding, Fraud Control, Client Application & KYC Documentation etc.</li><li>Adherence to all prescribed internal processes to ensure satisfactory Audit Ratings by adherence of all prescribed processes.</li><li>Ensure to bring quality and right customers to the franchise.</li><li>Discuss the cases with stake holders and ensure support is provided.<br> </li></ul><p><strong>Essential</strong><br> </p><br><ul><li>Requires good convincing and Negotiating Skills according to the complexity of business.</li><li>Continuous suggestions on Changes and ways of improving FAB Products.</li><li>To build and maintain effective business relationship with all colleagues.</li><li>Identify any cross Selling opportunity for Other Business Divisions of the Bank.</li><li>Education required: University Degree.</li><li>Experience: 3–5 years of experience in Banking or in a Financial Industry.</li><li>MBA / PGDM / Sales diploma or certification preferable.<br> </li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p><strong>Job Purpose</strong></p><br><p>The Senior Officer is responsible for processing Trade Finance transactions accurately, efficiently, and within the agreed service-level timelines. The role ensures compliance with the Bank’s policies, regulatory requirements, international trade rules, and risk-control standards while maintaining high levels of internal and external customer satisfaction.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Process transactions related to Trade Finance products accurately and within the agreed turnaround time.</li><li>Review trade documentation and ensure transactions comply with customer instructions, internal policies, and regulatory requirements.</li><li>Respond to customer and internal stakeholder queries and provide technical guidance when required.</li><li>Update transactions promptly in the relevant systems and support the review and enhancement of standard operating procedures.</li><li>Minimise operational risk by ensuring all transactions are processed accurately and in accordance with applicable controls.</li><li>Support daily and monthly proofing, reconciliations, statistical reporting, MIS preparation, and business continuity activities.</li><li>Assist the Supervisor and Section Head with operational delivery and support activities.</li><li>Escalate unusual or suspicious transactions and matters requiring higher-level attention.</li><li>Support product testing, training, technical assistance, and service requests.</li><li>Contribute to process improvements that enhance operational efficiency, customer service, and internal controls.</li><li>Maintain proper and secure custody of records.</li><li>Provide support across multiple desks and functions within the department.</li><li>Maintain compliance with domestic and international regulations, ICC rules, the Bank’s Delegation of Authority Matrix, and relevant standard operating procedures.</li><li>Demonstrate the Bank’s values and ethics and contribute to a controlled, consistent, and improvement-focused working environment.</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Bachelor’s degree in any discipline or a related field.</li><li>Certificate in International Trade and Finance (CITF) is preferred.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum three years of hands-on experience in Trade Finance.</li><li>Practical experience across Trade Finance products.</li><li>Experience using core banking systems.</li></ul><p><strong>Knowledge and Skills</strong></p><br><ul><li>Strong knowledge of Trade Finance products, documentation, shipping terms, local laws, legal risks, and banking procedures.</li><li>Extensive knowledge of UCP 600, URC 522, ISBP, ISP 98, URDG 758, URR 725, Incoterms 2010, and ICC Banking Commission opinions.</li><li>Working knowledge of SWIFT, insurance-related activities, and associated banking processes.</li><li>Good communication, presentation, and analytical skills.</li><li>Proficiency in Microsoft Office, including Word, Excel, macros, pivot tables, and Access.</li><li>Strong attention to detail, operational-risk awareness, and customer-service orientation.</li></ul><p><strong>Performance Expectations</strong></p><br><ul><li>Maintain zero operational losses, high-risk errors, unauthorised policy breaches, and critical audit findings.</li><li>Achieve at least 95% adherence to agreed turnaround-time standards.</li><li>Maintain strong internal customer satisfaction.</li><li>Ensure timely completion of reconciliations, tracers, and other housekeeping activities.</li><li>Contribute practical process-improvement proposals and support their implementation.</li><li>Support departmental initiatives and cross-functional desks as required</li></ul><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
<h2 class="h5">Job description</h2>
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<p>JOB PURPOSE:</p><br><p>•To assist in discharging duties related to cost management of the enablement functions and business units. </p><br><p>• Provide monthly financial reports to Support Divisions with detailed variance analysis and focus on cost analysis etc.</p><br><p>• Owner of the end-to-end Cost Allocation process for the Group.</p><br><p>KEY ACCOUNTABILITIES:</p><br><p><u>Generic Accountability </u></p><br><p>• provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement Of team objectives and completion Of tasks in a timely and efficient manner. </p><br><p>• Promote the organization's core values and ethics in all activities Within the team & wider organization to support the establishment Of a value driven culture Within the bank. Budgeting and Financial Performance </p><br><p>• Monitor & overview Cost Allocation financial performance Of a given area Of activity versus budget and ensure all activities are carried out in line With the approved guidelines while reporting on any variances to management. </p><br><p>• Identify risks & opportunities & advise management on measures to facilitate further decision making. </p><br><p><u>Policies, Systems, Processes & Procedures</u></p><br><p>• Provide inputs and implement policies, systems and procedures for the assigned team so that all relevant procedural/legislative requirements are fulfilled while delivering a quality & cost-effective service. </p><br><p><u>Continuous Improvement </u></p><br><p>• participate in the identification Of opportunities for continuous improvement and sustainability Of systems, processes and practices considering global standards, productivity improvement and cost reduction. </p><br><p><u>Reporting </u></p><br><p>• prepare sectional statements and reports timely and accurately to meet Business and/or department requirements, policies and quality standards. • TO Manage the end-to-end Cost Allocation process for the group. </p><br><p><u>Job Specific Accountabilities / KPIS Month End, Reporting and Cost Allocations </u></p><br><p>• Manage the month end Cost Allocation Process for FAB UAE Enablement functions. </p><br><p>• Preparation and development of the monthly MI reports for the enablement functions cost allocations and handle reporting issues for the same. </p><br><p>• Provide analysis of re Enablement functions cost allocations actuals etc. to relevant stakeholders as well as identifying actions for corrective measures. </p><br><p>• Implementing various reports at the request of stakeholders. </p><br><p>• Analysis of the cost allocation charges and providing adjustments where necessary. </p><br><p>• Assist in the Budget process for enablement functions cost allocations and in setting up the budget templates.</p><br><p>QUALIFICATIONS AND EXPERIENCE:</p><br><p>Minimum Qualification </p><br><p>• Must have bachelor's degree. </p><br><p>• Required: • Professional qualified Accountant (CA, ACCA etc.) or master's level qualification. </p><br><p>Minimum Experience </p><br><p>• years' relevant experience in the banking sector with at least IO years in similar positions of progressively increasing managerial responsibilities in the Finance function. </p><br><p>• Demonstrated ability to successfully manage and motivate a team of Finance professionals.</p><br><p>• Experience in leading a team and working with senior/ management stakeholders on a daily basis.</p><br><p>• Ability to respond to and resolve issues & needs within team as well as business stakeholders.</p><br><p>• Must be detail-oriented but not lose sight of the 'big picture'. Ability to multi-task and work under pressure while delivering high quality results is crucial</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>