Class C Drivers Jobs - Dubai UAE
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<p>Department: Technical Operations / Maintenance
Reports To: Maintenance Supervisor / Operations Manager
Employment Type: Full-Time
Job Summary
We are looking for a skilled and responsible MEP Technician cum Driver to carry out AC, electrical, plumbing, and general maintenance works at residential villas, apartments, commercial buildings, and other client properties across Dubai.
The candidate will be responsible for attending maintenance complaints, performing preventive and corrective maintenance, transporting technicians and materials to job sites, and ensuring timely completion of assigned work orders while maintaining high standards of workmanship and customer service.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Key Responsibilities</p><p><strong>1. AC & HVAC Maintenance</strong></p><ul><li><p>Perform AC servicing, filter cleaning, drain line cleaning, and routine preventive maintenance.</p></li><li><p>Troubleshoot common AC cooling issues, water leakage, and drainage blockages.</p></li><li><p>Assist with AC installation, dismantling, and replacement works.</p></li><li><p>Identify technical faults and report major repairs requiring specialist attention.</p></li></ul><p><strong>2. Electrical Maintenance</strong></p><ul><li><p>Carry out minor electrical repairs, lighting replacement, socket repairs, and basic troubleshooting.</p></li><li><p>Inspect switches, electrical accessories, and other building electrical components.</p></li><li><p>Follow safe isolation procedures and use appropriate tools and PPE.</p></li><li><p>Escalate major electrical faults to the supervisor or qualified specialist.</p></li></ul><p><strong>3. Plumbing Maintenance</strong></p><ul><li><p>Repair leaking taps, mixers, valves, and sanitary fixtures.</p></li><li><p>Attend water leakage complaints and drainage blockages.</p></li><li><p>Carry out minor pipe repairs and assist with water heater and pump maintenance.</p></li><li><p>Check completed work for leaks and proper operation.</p></li></ul><p><strong>4. General Maintenance</strong></p><ul><li><p>Perform minor painting, carpentry, handyman, and building maintenance works.</p></li><li><p>Attend service requests at villas, apartments, offices, and commercial properties.</p></li><li><p>Ensure tools, equipment, and materials are used correctly and kept in good condition.</p></li><li><p>Maintain cleanliness at the work site after completing maintenance activities.</p></li></ul><p><strong>5. Driving & Site Coordination</strong></p><ul><li><p>Drive the company vehicle to transport technicians, tools, materials, and spare parts to assigned locations.</p></li><li><p>Attend scheduled maintenance visits and emergency service calls across Dubai.</p></li><li><p>Follow daily schedules and directions provided by the supervisor or operations team.</p></li><li><p>Ensure the vehicle is clean, roadworthy, and maintained according to schedule.</p></li><li><p>Monitor fuel levels, vehicle documents, and service requirements.</p></li><li><p>Follow UAE traffic laws, parking regulations, and safe driving practices.</p></li></ul><p><strong>6. Job Reporting & Customer Service</strong></p><ul><li><p>Complete job cards, maintenance checklists, and service reports.</p></li><li><p>Take before-and-after photographs when required.</p></li><li><p>Inform the supervisor about additional repairs, material requirements, and unresolved faults.</p></li><li><p>Communicate politely with customers and obtain job completion confirmation.</p></li><li><p>Ensure tools and unused materials are returned to the designated storage area.</p></li></ul></li></ul>
<p><strong>Location:</strong> Dubai </p><p><strong>Job Type: </strong><span>Full-time, on site</span></p><p><br></p><p><strong>Job Summary</strong></p><p>We are seeking a sharp, data-driven Business Performance Analyst to take ownership of our company performance tracking. In this role, you will be the primary custodian of our business dashboards, monitoring real-time metrics across all company departments. Your main focus will be looking deep into the numbers of each distinct business unit, as well as analyzing our overall Profit and Loss (P&L) statements, to uncover trends, pinpoint inefficiencies, and explain the stories behind the numbers. The ideal candidate does not just read data or build reports; they provide the commercial judgment and actionable recommendations that help our leadership team optimize departmental performance and maximize profitability.</p><p><br></p><p><strong>Core Responsibilities:</strong></p><p><br></p><ul><li>Dashboard Ownership & Monitoring: Actively maintain, track, and optimize company-wide and department-specific performance dashboards to ensure accurate, real-time data visibility.</li><li>Departmental Deep-Dives: Analyze operational metrics and Key Performance Indicators (KPIs) for individual departments to assess productivity, identify operational bottlenecks, and highlight areas of strong or weak performance.</li><li>Financial & P&L Analysis: Evaluate the company's overall Profit and Loss (P&L) performance, conducting variance analysis against budgets, forecasts, and historical trends to determine financial health and profitability drivers.</li><li>Strategic Recommendations: Convert analytical findings into clear, proactive recommendations for department heads and executive leadership to drive cost efficiency and revenue growth.</li><li>Data Reconciliation: Collaborate with department leaders to validate data integrity, ensuring that scattered internal numbers are consolidated into unified, accurate reporting packs.</li><li>Ad-Hoc Analytics: Conduct rapid-response, cross-functional data analysis to support management decisions during product launches, strategic shifts, or market changes.</li></ul><p><br></p><p><strong>Requirements and Qualifications</strong></p><p><strong><span class="ql-cursor"></span></strong></p><ul><li>Education: Bachelor’s degree in Finance, Business Administration, Economics, Statistics, or a related quantitative field.</li><li>Experience: 2 to 4 years of proven experience in business performance analysis, financial analysis, or management reporting.</li><li>Technical Skills: High proficiency in data visualization and dashboard software (such as PowerBI or Tableau) along with advanced MS Excel / Google Sheets skills. Solid experience with SQL or data query tools is a strong plus.</li><li>Financial Acumen: Deep understanding of financial metrics, budgeting, variance analysis, and corporate P&L structures.</li><li>Communication Skills: Excellent ability to translate complex numerical datasets into simple, clear visual summaries and written narratives for non-technical stakeholders.</li><li>Mindset: Highly proactive, details-oriented, and commercially aware, with a passion for finding the "why" behind the numbers.</li></ul><p><br></p>
<p><strong>Overview Of The Role:</strong><br>The Planning Manager is responsible for directing the strategic merchandise financial plans, driving sales and margin performance through effective forecasting and inventory strategies. The role requires close collaboration with Buying and Operations teams to align plans with the company's financial objectives. The incumbent will guide Planners in seasonal plans, manage inventory and receipts, and ensure the cross-channel sharing of inventory to maximize sales and profit. The manager will also lead the assessment and improvement of current business trends and systems.</p><p><br><strong>What You Will Do:</strong></p><p><strong>Strategic Planning</strong></p><ul><li><p>Direct the development, execution, and communication of strategic merchandise financial plans.</p></li><li><p>Partner with Buying & Operations teams to drive and maximize sales and margin through forecasting, assortment, and inventory strategies.</p></li></ul><p><strong>Merchandise Planning</strong></p><ul><li><p>Manage six-month Seasonal Merchandise Plans in partnership with Buying and Sales Operations, ensuring alignment with company financial goals.</p></li><li><p>Guide Planners in development, presentation, and defense of seasonal merchandise plans.</p></li><li><p>Review and approve buy and reorder quantities to ensure the ideal assortment for sales and margin maximization.</p></li></ul><p><strong>Inventory Management</strong></p><ul><li><p>Oversee receipts and inventory against targeted weeks-of-supply objectives.</p></li><li><p>Collaborate with Merchandising to optimize receipt flow and maximize gross margin.</p></li><li><p>Manage markdown and promotional strategies to effectively mitigate aged inventory.</p></li></ul><p><strong>Business Review and Reporting</strong></p><ul><li><p>Manage the Monthly Business Review (MBR) process, guiding Planners for forecasting and reporting.</p></li><li><p>Present top-line results and forecasts at MBR meetings.</p></li><li><p>Create Conceptual Assortment Plans for design needs and customer choice counts.</p></li></ul><p><strong>Cross-Channel Collaboration</strong></p><ul><li><p>Direct Planners to ensure optimal inventories across channels to serve customer needs.</p></li><li><p>Prepare department overviews and monthly hindsight recaps for meetings.</p></li><li><p>Apply lessons learned in trend responsiveness and framework adaptation.</p></li></ul><p><strong>Team Leadership and Development</strong></p><ul><li><p>Guide Planners in developing Weekly Unit Plans and Key Item programs.</p></li><li><p>Travel to stores for merchandise performance observation and team relationship building.</p></li><li><p>Oversee sales performance and take corrective actions as needed.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills To Be Successful:</strong></p><ul><li><p>Strong analytical and financial skills for translating data into actionable insights.</p></li><li><p>Team leadership and people management capabilities.</p></li><li><p>Commercial acumen to understand drivers of sales, margin, and inventory.</p></li><li><p>Proficiency in merchandise planning systems and Excel-based analysis.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Bachelor's Degree in Business Administration or a related field.</p></li><li><p>5+ years of experience in a retail planning role.</p></li><li><p>Demonstrated team leadership experience (2-4 years preferred).</p></li><li><p>Proficiency with merchandise planning systems, forecasting, and Excel analysis.</p></li></ul>
<p>About the role
We are looking for a commercially minded Commercial & Operations Data Analyst to help us better understand business performance across a multi-location service business.
This is not simply a reporting role.
You will work with operational, commercial and client data to identify what is happening in the business, what is driving the result, and where management should focus its attention.
You will work closely with Operations and senior management, turning large volumes of data into clear, useful insights.
Key responsibilities
• Analyse revenue, transactions, average transaction value and service mix
• Track actual vs target, MTD, YTD and year-on-year performance
• Analyse staff hours, booked hours, utilisation and productivity
• Review booking patterns by location, day and time
• Analyse cancellations, no-shows, waitlists and missed booking opportunities
• Identify capacity and scheduling patterns that may be affecting performance
• Analyse new clients, returning clients, retention, rebooking and frequency
• Compare performance across locations and identify meaningful variances
• Analyse employee productivity and service performance
• Build and maintain clear Power BI dashboards and management reports
• Reduce manual reporting through better automation
• Reconcile data and identify reporting or data-quality issues
• Support ad-hoc analysis for Operations and senior management</p><p>What we are looking for
• 2–4 years’ experience in data analysis, business intelligence, commercial analysis or operational reporting
• Advanced Excel skills
• Good Power BI skills
• Working knowledge of SQL
• Strong numerical and analytical ability
• Comfortable working with large datasets
• Able to identify trends, exceptions and underlying drivers
• Strong attention to detail
• Clear written and verbal communication
• Able to explain data to non-technical managers
• Curious and willing to investigate beyond the first explanation
Preferred experience
Experience in a multi-location consumer or service business is an advantage, particularly:
• Retail
• Hospitality
• Beauty
• Fitness
• Healthcare clinics
• Restaurants
• Hotels
• Other appointment-based businesses
• Experience analysing labour, utilisation, capacity or scheduling would be particularly relevant.
What matters most in this role
We are not looking for someone who only produces dashboards.
We are looking for someone who can look at a result such as:
“Transactions are down.”
and then investigate what is actually driving the change.
The role is expected to identify and quantify business issues clearly. Operational management will own the decisions and execution.
Technical requirements
Essential
• Excel — advanced
• Power BI — good working level
• SQL — working knowledge
Useful but not essential
• Python
• Forecasting
• CRM analytics
• Experience with automated reporting</p>
<p>About the role
We are looking for a commercially minded Commercial & Operations Data Analyst to help us better understand business performance across a multi-location service business.
This is not simply a reporting role.
You will work with operational, commercial and client data to identify what is happening in the business, what is driving the result, and where management should focus its attention.
You will work closely with Operations and senior management, turning large volumes of data into clear, useful insights.
Key responsibilities
• Analyse revenue, transactions, average transaction value and service mix
• Track actual vs target, MTD, YTD and year-on-year performance
• Analyse staff hours, booked hours, utilisation and productivity
• Review booking patterns by location, day and time
• Analyse cancellations, no-shows, waitlists and missed booking opportunities
• Identify capacity and scheduling patterns that may be affecting performance
• Analyse new clients, returning clients, retention, rebooking and frequency
• Compare performance across locations and identify meaningful variances
• Analyse employee productivity and service performance
• Build and maintain clear Power BI dashboards and management reports
• Reduce manual reporting through better automation
• Reconcile data and identify reporting or data-quality issues
• Support ad-hoc analysis for Operations and senior management</p><p>What we are looking for
• 2–4 years’ experience in data analysis, business intelligence, commercial analysis or operational reporting
• Advanced Excel skills
• Good Power BI skills
• Working knowledge of SQL
• Strong numerical and analytical ability
• Comfortable working with large datasets
• Able to identify trends, exceptions and underlying drivers
• Strong attention to detail
• Clear written and verbal communication
• Able to explain data to non-technical managers
• Curious and willing to investigate beyond the first explanation
Preferred experience
Experience in a multi-location consumer or service business is an advantage, particularly:
• Retail
• Hospitality
• Beauty
• Fitness
• Healthcare clinics
• Restaurants
• Hotels
• Other appointment-based businesses
Experience analysing labour, utilisation, capacity or scheduling would be particularly relevant.
What matters most in this role
We are not looking for someone who only produces dashboards.
We are looking for someone who can look at a result such as:
“Transactions are down.”
and then investigate what is actually driving the change.
The role is expected to identify and quantify business issues clearly. Operational management will own the decisions and execution.
Technical requirements
Essential
• Excel — advanced
• Power BI — good working level
• SQL — working knowledge
Useful but not essential
• Python
• Forecasting
• CRM analytics
• Experience with automated reporting</p>
<ul><li>Manage and oversee the company’s day-to-day operations and understand the complete workflow across all departments.</li><li>Ensure smooth coordination between production, sales, inventory, logistics, marketing, atelier, suppliers, and other teams.</li><li>Identify operational issues and delays, such as production delays, missed deadlines, supplier issues, or workflow gaps, and take proactive steps to resolve them.</li><li>Find practical solutions to operational problems and discuss major decisions or solutions directly with the Owner before implementation.</li><li>Monitor ongoing tasks, orders, collections, production, and deadlines to ensure everything is completed on time.</li><li>Directly report to the Owner and provide regular updates on operational matters, challenges, progress, and pending decisions.</li><li>Provide daily executive, administrative, and operational support to the Owner while maintaining confidentiality and professionalism.</li><li>Coordinate and follow up on tasks assigned by the Owner, ensuring they are completed accurately and within deadlines.</li><li>Manage office administration, including files, documents, calendars, meetings, reports, presentations, and daily correspondence.</li><li>Coordinate with customers, suppliers, sales, logistics, delivery services, and internal teams to ensure smooth operations.</li><li>Manage employee visa, insurance, attendance records, and other HR-related documentation.</li><li>Prepare and maintain official company documents, including offer letters, job descriptions, NDAs, contracts, and agreements.</li><li>Coordinate the company’s social media activities with Ms. Bita, including reviewing and following up on related contracts.</li><li>Support the Owner in planning and coordinating seasonal collections, including design feedback, samples, production, marketing, and milestone tracking.</li><li>Coordinate photoshoots, including ghost mannequin shoots, product images, and overall brand presentation.</li><li>Oversee order completion, deliveries, collections, company errands, and driver schedules.</li><li>Coordinate quality checks with the inventory and QC teams and ensure all products are properly packed and meet ONORI standards.</li><li>Conduct regular checks of the atelier and office to ensure cleanliness, organization, presentation, and smooth operations.</li><li>Coordinate events, venue arrangements, business travel, and other company requirements as needed.</li><li>Ensure operational and administrative supplies are maintained and available when required.</li><li>Take initiative in identifying areas for improvement and implementing solutions to improve efficiency, reduce delays, and maintain smooth company operations.</li><li>Carry out any additional responsibilities assigned by the Owner or management to support the successful operation and growth of the company.</li><li>Any other task that will be provided and requested by management for the company and operation to be successful, subject to direct counsel and approval of the management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong organization skills</li><li>Problem-solving skills</li><li>Decision-making skills</li><li>Communication skills</li></ul>
<ul><li>Manage and oversee the company’s day-to-day operations and understand the complete workflow across all departments.</li><li>Ensure smooth coordination between production, sales, inventory, logistics, marketing, atelier, suppliers, and other teams.</li><li>Identify operational issues and delays, such as production delays, missed deadlines, supplier issues, or workflow gaps, and take proactive steps to resolve them.</li><li>Find practical solutions to operational problems and discuss major decisions or solutions directly with the Owner before implementation.</li><li>Monitor ongoing tasks, orders, collections, production, and deadlines to ensure everything is completed on time.</li><li>Directly report to the Owner and provide regular updates on operational matters, challenges, progress, and pending decisions.</li><li>Provide daily executive, administrative, and operational support to the Owner while maintaining confidentiality and professionalism.</li><li>Coordinate and follow up on tasks assigned by the Owner, ensuring they are completed accurately and within deadlines.</li><li>Manage office administration, including files, documents, calendars, meetings, reports, presentations, and daily correspondence.</li><li>Coordinate with customers, suppliers, sales, logistics, delivery services, and internal teams to ensure smooth operations.</li><li>Manage employee visa, insurance, attendance records, and other HR-related documentation.</li><li>Prepare and maintain official company documents, including offer letters, job descriptions, NDAs, contracts, and agreements.</li><li>Coordinate the company’s social media activities with Ms. Bita, including reviewing and following up on related contracts.</li><li>Support the Owner in planning and coordinating seasonal collections, including design feedback, samples, production, marketing, and milestone tracking.</li><li>Coordinate photoshoots, including ghost mannequin shoots, product images, and overall brand presentation.</li><li>Oversee order completion, deliveries, collections, company errands, and driver schedules.</li><li>Coordinate quality checks with the inventory and QC teams and ensure all products are properly packed and meet ONORI standards.</li><li>Conduct regular checks of the atelier and office to ensure cleanliness, organization, presentation, and smooth operations.</li><li>Coordinate events, venue arrangements, business travel, and other company requirements as needed.</li><li>Ensure operational and administrative supplies are maintained and available when required.</li><li>Take initiative in identifying areas for improvement and implementing solutions to improve efficiency, reduce delays, and maintain smooth company operations.</li><li>Carry out any additional responsibilities assigned by the Owner or management to support the successful operation and growth of the company.</li><li>Any other task that will be provided and requested by management for the company and operation to be successful, subject to direct counsel and approval of the management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong organization skills</li><li>Problem-solving skills</li><li>Decision-making skills</li><li>Communication skills</li></ul>
The Job in short<br><br>As a Customer Success Director at Backbase, you will be at the forefront of driving customer satisfaction and success across the Kingdom of Saudi Arabia. You will be responsible for ensuring that our customers derive maximum value from Backbase’s Engagement Banking Platform. This role involves frequent travel across the region and requires a strong ability to build and maintain relationships with key stakeholders at all levels, from C-suite decision-makers to programme leaders.<br><br>Your mission is to foster product adoption and license consumption, enhance customer satisfaction, and contribute to Net ARR Growth by ensuring that our customers successfully leverage Backbase's solutions to achieve their business goals.<br><br>Meet the Job<br><br><ul><li>Customer Relationship Management:<br><br><br></li></ul>Develop and nurture strong, long-lasting relationships with key customers across your region.<br><br>Regularly engage with senior stakeholders to understand their evolving needs and expectations throughout the software development lifecycle, positioning yourself as a trusted advisor and valuable resource.<br><br>Facilitate complex discussions that involve multiple stakeholders, helping to align their goals with Backbase's solutions and unblocking any adoption and license consumption challenges.<br><br><ul><li>Value Maximization:<br><br><br></li></ul>Collaborate with customers to identify opportunities to maximize the value they derive from Backbase products.<br><br>Work with Backbase Customer Advisory to localize business cases. Provide strategic guidance and best practices to ensure business cases align to the region and bank specific goals, ensuring customers are fully utilizing the range of product capabilities available to them.<br><br>Proactively identify and address potential challenges, working towards solutions that align with the customer’s business objectives.<br><br>Develop joint success plans with senior stakeholders, with clear objectives that are aligned with their strategic goals.<br><br>Actively work with the customer on roadmap planning to track and ensure the realization of the business case throughout the programme lifecycle.<br><br><ul><li>Advocacy Building:<br><br><br></li></ul>Identify and cultivate customer advocates who are willing to share their success stories and experiences with Backbase solutions.<br><br>Collaborate with marketing teams to create case studies, testimonials, and other materials that showcase customer success.<br><br><ul><li>Feedback Collection and Product Improvement:<br><br><br></li></ul>Gather and analyze product utilization, and end user feedback on product experiences, providing actionable insights to R&D and steward the Request for Feature (RFF) process as a joint responsibility with the Services team.<br><br>Act as a bridge between customers and Backbase’s product development organization. Work with the Backbase UX Research team, ensuring that customer needs and suggestions are considered in future product enhancements.<br><br><ul><li>Account Management:<br><br><br></li></ul>Proactively manage renewals by aligning customer success plans and business cases with value realization, ensuring continued customer satisfaction and retention.<br><br>In collaboration with Sales, identify opportunities for account growth by understanding the banks’ business dynamics and leveraging them to expand ARR.<br><br><strong>How About You<br><br></strong><ul><li>Education: Bachelor’s degree in Technology, Business, or a related field.</li><li>Experience: 10+ years of experience in a customer-facing role, including consulting, customer support, delivery or account management in KSA, with a focus on customer success in the technology or software industry.</li><li>Technical Acumen: Previous experience in roles requiring technical understanding, particularly in customer success management within a software company.</li><li>Language Proficiency: Fluent in Arabic, with strong written and verbal communication skills. Proficiency in English is also required.</li><li>Customer-Centric Mindset: Passionate about delivering success for customers, with a deep commitment to understanding customer needs and delivering solutions that exceed their expectations.</li><li>Results-Driven: Strong focus on customer satisfaction, with the ability to analyze data and provide actionable insights and maintain dashboards that drive product adoption and customer success.</li><li>Relationship Builder: Exceptional communication, presentation, and interpersonal skills, with the ability to challenge, negotiate, influence, and persuade stakeholders.</li><li>Autonomous and Cross-Functional: Ability to work independently, take ownership of customer success initiatives, and drive results, while collaborating across teams with Sales, R&D and Services colleagues, as well as Backbase’s partner network.</li><li>Organizational Skills: Capable of prioritizing tasks, multitasking, and demonstrating adaptability in a dynamic environment.</li><li>Commercial and Functional Acumen: Understand the unique cultural and digital trends in the customer’s market and speak to business drivers, with a strong focus on maximizing value for customers. Experience in banking or other Financial Services is a plus.</li><li>Frequent Traveler: Willingness to travel frequently across the region to engage with banks and ensure their success with Backbase.<br><br><br></li></ul>This role offers a unique opportunity to make a significant impact on Backbase’s customer success, helping our customers achieve their strategic goals while driving growth and adoption of our engagement banking platform and other solutions.
We are partnering with a leading sovereign wealth investor to hire a Senior Associate into its Public Markets team. This is a strategic asset allocator seat: the core of the role is selecting, appointing and overseeing best-in-class external fund managers across global public markets, rather than managing positions actively on a day-to-day basis.<br>The mandate is built around long-term, strategic allocation of capital through external managers. You will help decide which managers earn the institution's capital, why, and at what size, then monitor that conviction over time. If you enjoy manager due diligence, allocation decisions and patient, research-led oversight more than running a trading book, this will suit you.<br>The role<br>Reporting to the Head of Public Markets, you will support the full external manager lifecycle across equities, fixed income, liquid alternatives and multi-asset strategies.<br>What you will focus on:<br>Mapping the investable external manager universe across asset classes, styles and geographies using databases, consultant networks, conferences and industry contacts. Screening strategies on performance, risk, factor exposures, drawdowns, liquidity, capacity and fees to shortlist managers for deeper due diligence. Leading qualitative and quantitative due diligence, including meetings with portfolio managers, analysts and risk officers, to assess philosophy, process, portfolio construction, alpha drivers and team stability. Applying analytics to distinguish genuinely active, skilled managers from market beta, and testing whether fees and compensation are justified. Coordinating operational and risk due diligence with risk, legal and compliance teams. Preparing manager selection reports and investment memos, and presenting hire / retain / redeem recommendations to investment committees. Negotiating mandate terms, fees, performance structures, liquidity terms and side letters to align manager incentives with the institution's objectives. Monitoring appointed managers against benchmarks and peers, maintaining conviction ratings, and supporting rebalancing and allocation sizing decisions.<br>What we are looking for:<br>5–7 years in public markets investing, with a clear emphasis on external manager selection, including Hedge Funds, oversight and monitoring (from a pension fund, consultant, family office, SWF or asset manager). Demonstrable hedge fund and liquid alternatives manager selection experience is important for this mandate. A genuine orientation toward long-term, strategic allocation through external funds rather than active, day-to-day position management. Strong manager research depth: the ability to judge whether a manager's past results are repeatable. Solid quantitative evaluation skills across performance, factor/style and risk analysis. Structured decision-making, sound risk awareness and the judgement to make clear hire/retain/terminate calls. Confident written and verbal communication, with the ability to defend recommendations to investment committees. CFA or an advanced degree in finance, economics or a related field. High integrity, a fiduciary mindset and an entrepreneurial, self-starting approach.<br>What is on offer:<br>A high-visibility seat with one of the region's most respected institutional investors, direct exposure to senior decision-makers and global external managers, and a long-term, conviction-led approach to public markets investing, based in Dubai.
Job Purpose: As an Operations Steering Support (OPSS) Supervisor, you will play an integral role in supporting strategic and operational planning and execution through insights into business performance, cost and volume developments, and forecasting. You are responsible for driving financial transparency, performance managing operational and cost KPIs through a “One set of numbers” approach, establishing a clear link between financial data and operational performance working closely with the P2P Cost Control team and Business Administration (Finance). The successful incumbent must pair financial expertise with operational acumen to identify opportunities, mitigate risks, and challenge the status quo. The position also acts as the right hand to the Head of Operations for Area MAG, playing a pivotal role in providing leadership with data-driven recommendations for impactful decision-making in your Area. You are the change agent in the Area cementing the regionally designed performance management framework based on the four disciplines of Execution (4DX) and the Daily Operating System (DOS). You report directly to the Regional Director of Cost Control and Operational Steering, working closely with regional OPSS and P2P Cost Control teams, Area Management and Operations, Finance and QSC colleagues to ensure that Area performance is effectively planned, monitored, and continuously improved. You will also act as the lead/senior OPSS business partner across the Area OPSS community with respect to Functional Change Management, Performance Management and Cost Control strategy.<br>Key Accountabilities Performance Management & Insights Facilitate a daily operating system (DOS) and performance management framework in the operations teams of Area Arabian Gulf (MAG) Translate business targets into operational KPIs per country/cluster. Calculate and analyze performance gaps against Budget, Plan, and Savings targets; provide recommendations on corrective actions with stakeholders through data-driven performance management cycles. Collect, analyze ands provide insights on Area-specific operational data to support Area and Regional dashboards and scorecards. Impact decision making by providing forward looking, data driven analytics with actionable recommendations Objectively challenge the performance and decisions of operational teams to drive accountability and continuous improvement. Pro-actively answer questions that have not yet been asked Forecast key P&L elements on a monthly, quarterly, and annual basis for the Area. Cost Analytics, Control & Optimization Own the narrative behind cost trends by maintaining a deep understanding of cost and volume drivers within operations. Conduct independent, balanced analysis to identify opportunities for profitability, cost efficiencies, and challenge cost escalations. Drive and track cost-saving initiatives while applying tools and frameworks that ensure high-impact, data-informed decision-making. Prevent sub-optimization by evaluating relevant, sunk, and total cost of ownership in operational choices. Support cost modeling and forecasting for the Area, working closely with P2P Cost Control, QSC and Controlling teams. Performance manage operational leading indicators influencing the cost as well as being the visible driving force of performance managing the unit cost in your Area Collaborate on cost-saving initiatives, support accurate accruals, and ensure consistent cost categorization. Data Management & Reporting Act as a data steward in your Area – validate, test, define and ensure data quality for unit cost and KPI reporting. Collaborate with QSCs, P2P Cost Control and Regional OPSS to ensure a unified “one set of numbers” approach. Contribute and maintain a standardized KPI repository and assist in linking performance reporting to the budget process. Drive and share best practices to facilitate the continuous improvement mind set Ensure quarterly updates to the system are precise and current concerning costs within the Area Own the data management of TRACO updates and coordinate the deviations on unit cost with P2P Cost Control Planning & Budget Support Provide input during forecasting and budgeting cycles, including challenge and validation of assumptions. Support tracking of cost and operational performance against budget with relevant stakeholders. Partner with Area leadership with scenario analysis and planning for strategic initiatives to ensure alignment on cost development, forecasting, and strategic priorities Closely work with regional controlling team to ensure inclusion of all the assumptions in the budget / forecast exercise. Stakeholder Engagement & Execution Support Be the source of energy within the area of responsibility, driving for team engagement and continuous improvement Act as a strategic thought partner in cost transformation, supporting the Director of Cost Control to shape smarter decision-making frameworks. Contribute to the wider Finance community by sharing insights, best practices, and aligning with digital tools and reporting standards. Liaise between Area, QSC, and Regional OPSS and P2P Cost Control to ensure clear implementation of priorities. Engage with procurement and operations on savings plans and KPI alignment. Oversee vendor contracts within SAP to ensure compliance and performance. Monitor rebates and credit notes based on agreements Conduct vendor evaluations and prepare an approved supplier list for MAG. Analyze overall costs and volumes in relation to vendor contracts Participate in regional workshops, training, and best-practice sharing initiatives. What Makes You A Fit Education & Experience:Masters/Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field.4-8 years of relevant experience in Finance Business Partnering, Planning, Financial Analysis, Cost Control, or Operational reporting. Experience in driving performance management dialogues based on 4 Disciplines of Execution (4DX) is a pre-requisite. Technical & Analytical Skills:SAP proficient Advanced Excel proficiency; knowledge of Power BI, Tableau, SQL, or similar tools is a strong plus. Ability to interpret large data sets, identify trends, and develop actionable insights. Key Competencies:Outgoing, extrovert approach to understanding underlying business drivers for financial performance Strong analytical mindset with a hands-on, execution-driven approach. Ability to influence without direct authority and get required results Ability to synthesize data and derive actionable insights. Always applying a forward-looking perspective in discussions Empathic and strong interpersonal skills Comfortable communicating with cross-functional teams and aligning diverse stakeholders. High levels of positive energy with a can-do attitude Structured, self-driven, and able to manage multiple streams of work. Passion for continuous improvement and process enhancement.
In a world of possibilities, pursue one with endless opportunities. Imagine Next!<p> </p>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.<p> </p> <p> </p> <p> <u> <b>Job Description:</b> </u> </p> <p> <b>Senior Structural Engineer (Bridges, Tunnels)</b> </p> <p> <b>Dubai, UAE</b> </p> <p> </p> <p>Parsons is looking for an amazingly talented <b>Senior Structural Engineer</b> <b> <b> </b>(Bridges, Tunnels) </b>to join our team! In this role you will get to<b> assist the Resident Engineer in design review and construction related to Structural Maintenance Works.</b> </p> <p> </p> <p> <b>What You'll Be Doing:</b> </p> <ul> <li> <p>Report to the Resident Engineer and assist in supervising the construction and Maintenance of bridges, viaducts, and tunnels works and associated items.</p> </li> <li> <p>Work in Close coordination with High level profile client and ensure seamless Communication.</p> </li> <li> <p>Coordinate the direct activities with the other engineers and members of the construction supervision team.</p> </li> <li> <p>Assist the Resident Engineer in reviewing shop drawings, design proposals, method statements, material submittals and other activities including correspondence related to the bridges/structures section and prepare replies for the review of the Resident Engineer.</p> </li> <li> <p>Direct, assist and monitor the performance of the Engineers, inspectors and surveyors as applicable. </p> </li> <li> <p>Follow up site activities and conduced Site visits/inspection in coordination with Structural Engineers, and QAQC team.</p> </li> <li> <p>Convene and chair special meetings with the service authorities, the contractor, subcontractors and other parties related to his work. </p> </li> <li> <p>Ensure accuracy and completeness of records.</p> </li> <li> <p>Ensure safety goals are achieved on the project and oversee implementation of safety procedures on the project.</p> </li> <li> <p>Prepare / Assist in the preparation of Weekly and Monthly progress reports.</p> </li> <li> <p>Act positively and participate in all health and safety issues at site, as required by the Resident Engineer and the project safety representatives.</p> </li> <li> <p>Provide all necessary on-site direction and assist the Resident Engineer to issue site instructions with respect to Structures works and associated items.</p> </li> <li> <p>Ensure correctness and completeness of as-built drawings within his line of work.</p> </li> <li> <p>Keep necessary records and as-built records and take charge of the handing over of the structural works to the respective service authorities and assist the contractor to obtain necessary final clearance.</p> </li> </ul> <p> </p> <p> <b>What Required Skills You'll Bring:</b> </p> <ul> <li> <p>Bachelor degree in Civil or Structural Engineering from an accredited university is required.</p> </li> <li> <p>Minimum of 15 years experience in design/construction supervision of bridges and tunnels. Experience in operation and maintenance of bridges and tunnels is necessary.</p> </li> <li> <p>Experience in bridge engineering including: design, construction, and maintenance work.</p> </li> <li> <p>Experience in bridge/tunnel inspection, condition evaluation/assessment, identifying causes of deterioration, and selecting required treatments/actions including preventive, corrective, rehabilitation, and reconstruction works.</p> </li> <li> <p>Familiar with bridge maintenance management systems.</p> </li> <li> <p>Should be able to review and justify method statements, material selections, analyze laboratory and technical reports, ensuring compliance with the project s specifications.</p> </li> <li> <p>Experience in report preparation, both detailed & high level.</p> </li> <li> <p>Excellent written and verbal communication skills in English with an excellent capability in written technical skills.</p> </li> <li> <p>Working knowledge of engineering and construction-related processes,</p> </li> <li> <p>Familiarity with industry practices and local and international design codes.</p> </li> <li> <p>Familiarity with PC software packages associated with structural engineering design, maintenance and construction.</p> </li> </ul> <p> </p> <p> <b>What Desired Skills You'll Bring:</b> </p> <ul> <li> <p>Experience in all aspects of civil supervision and maintenance of bridges and tunnels and infrastructure projects in the Gulf region is preferred.</p> </li> <li> <p>Engineering consultancy experience within UAE/GCC is preferable.</p> </li> <li> <p>Able to utilize advanced AI technology to assess and analyze inspection and Maintenance data, maintain records and generate reports.</p> </li> <li> <p>Valid UAE driver s license</p> </li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p> </p> <p> </p> <p>We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY!</p> <p> </p> <p> </p> <p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to<span> </span> <span>https://www.parsons.com/fraudulent-recruitment/</span> .</p>
<p> <strong>Responsibilities</strong> </p> <ul> <li> <strong>Thought Leadership & Positioning:</strong> Provide strong leadership within the fintech industry to develop market positioning and brand authority as an executive, trusted advisor, and thought leader. Influence customer mindsets by challenging the status quo, introducing innovative ideas, and showcasing the unique value the company provides.</li> <li> <strong>Executive Advisory:</strong> Act as a key driver for enabling new business models. Leverage executive expertise to eliminate barriers and present market trends to customer senior leadership, building a shared vision for their innovation journey.</li> <li> <strong>Ecosystem Knowledge Sharing:</strong> Capture, consolidate, and share industry-specific best practices internally and across global industry ecosystems and associations, maximizing the company's reach and impact.</li> <li> <strong>Industry Solutions & Architecture:</strong> Understand the unique requirements of key industry clients and partners (Financial Services, Telecommunications, Public Sector, Digital Native, etc.). Define business and technical solutions based on the company's product portfolio (financial security, digital banking, financial cloud, intelligent marketing, AI agents, etc.) to ensure solutions align with customer business needs and regulatory compliance.</li> <li> <strong>Technical Communication & Demonstration:</strong> Deliver technical presentations and product demos that clearly communicate software functionality, technical architecture, and core advantages. Answer technical inquiries and support sales teams with pre-sales technical guidance to build customer confidence.</li> <li> <strong>Solutions Ownership & Product Optimization:</strong> Gather international market trends, customer feedback, and competitive intelligence to feed back into product development. Recommend functional optimizations and version upgrades to ensure financial software products remain competitive in overseas markets.</li> <li> <strong>Project Implementation & Delivery Support:</strong> Work closely with engineering and implementation teams during deployment to offer technical guidance and resolve complex issues. Ensure payment systems are deployed smoothly, run reliably, and meet customer acceptance criteria.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Requirements</strong> </p> <ul> <li> <strong>Education:</strong> Bachelor's Degree (B.S./B.A.) in Computer Science, Engineering, or an equivalent field.</li> <li> <strong>Domain Expertise:</strong> Proven experience in banking, insurance, securities, or financial services solution domains, with deep knowledge of industry operations, regulatory standards, and compliance requirements.</li> <li> <strong>Transformation Leadership:</strong> In-depth understanding of the modern technical ecosystem with a demonstrated ability to guide customers through digital transformation using proven innovation methodologies.</li> <li> <strong>Executive Engagement:</strong> Demonstrated ability to influence C-level executives and guide them step-by-step through complex digital transformations.</li> <li> <strong>Technical Breadth:</strong> Familiarity with major fintech domains, cloud platforms, and AI architectures.</li> <li> <strong>Strategic Mindset:</strong> Ability to thrive under pressure and approach business, product, and technical challenges strategically.</li> <li> <strong>Languages & Communication:</strong> Fluent in English; Mandarin proficiency is a strong plus. Exceptional written and verbal communication skills, including the ability to articulate complex fintech architectures through documentation and visual diagrams.</li> </ul>
<p><strong>JOB SUMMARY </strong></p><p>We are seeking an experienced and technically proficient Field Engineer to join Print Services team. The ideal candidate will have a strong background in the installation, maintenance, repair, and servicing of office and commercial print machines across leading OEM brands including Fujifilm, Kyocera, HP, Xerox, Ricoh, Konica Minolta, and Canon. The role requires hands-on technical expertise in diagnosing and resolving hardware, software, and print quality issues at customer sites while delivering a consistently high standard of service and customer satisfaction.</p><p><strong>DUTIES & RESPONSIBILITIES </strong></p><p>Installation, Configuration & Commissioning </p><ul><li><p>Set up, install, and configure Fujifilm, Kyocera, and other OEM print machines and MFDs at customer sites in line with customer specifications and OEM standards </p></li></ul><ul><li><p>Commission newly installed equipment including network connectivity, print driver setup, scanning workflows, and user authentication configuration </p></li></ul><ul><li><p>Conduct handover and basic user orientation for clients upon installation completion </p></li></ul><p></p><p>Preventive & Corrective Maintenance </p><ul><li><p>Carry out scheduled preventive maintenance (PM) visits on all managed print equipment as per OEM service intervals and contract requirements </p></li></ul><ul><li><p>Diagnose and resolve complex technical issues related to print quality, paper handling, hardware components, firmware, and software integration </p></li></ul><ul><li><p>Replace defective parts, consumables, and components using genuine OEM-approved parts in accordance with service procedures </p></li></ul><ul><li><p>Ensure all serviced equipment is tested and validated before leaving the customer site </p></li></ul><p></p><p>Technical Support & Customer Service </p><ul><li><p>Respond to on-site and remote service calls within SLA-defined response times across assigned accounts </p></li></ul><ul><li><p>Provide technical advice and guidance to customers on the correct operation, maintenance, and care of their print equipment </p></li></ul><ul><li><p>Deliver product demonstrations and technical presentations to customers as required </p></li></ul><ul><li><p>Escalate complex or unresolvable issues to the Team Lead or OEM technical support with full diagnostic details </p></li></ul><ul><li><p>Maintain a professional and courteous manner at all customer sites at all times </p></li></ul><p></p><p>Documentation, Reporting & Administration </p><ul><li><p>Complete and submit accurate job sheets, service reports, and parts usage records for every site visit via the CRM / service management system </p></li></ul><ul><li><p>Update meter readings, consumables usage, and equipment status in the system following each visit </p></li></ul><ul><li><p>Report recurring faults, equipment health trends, and parts requirements to the Team Lead proactively </p></li></ul><ul><li><p>Maintain an organised and well-stocked engineer kit bag with essential tools, spare parts, and consumables </p></li></ul><ul><li><p>Adhere to HSE standards and all client site access and safety protocols at all times</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications </p><p><strong>Education </strong></p><p>Minimum:</p><p>Bachelor's degree or Diploma in Electronics Engineering, Computer Engineering, IT, or a related technical field </p><p>Desired:</p><p>Bachelor's degree in Engineering or IT; OEM certifications from Fujifilm, Kyocera, HP, Xerox, Ricoh, Konica Minolta, or Canon are strongly preferred</p>
<p> <strong>JOB SUMMARY </strong> </p> <p>We are seeking an experienced and technically proficient Field Engineer to join Print Services team. The ideal candidate will have a strong background in the installation, maintenance, repair, and servicing of office and commercial print machines across leading OEM brands including Fujifilm, Kyocera, HP, Xerox, Ricoh, Konica Minolta, and Canon. The role requires hands-on technical expertise in diagnosing and resolving hardware, software, and print quality issues at customer sites while delivering a consistently high standard of service and customer satisfaction. </p> <p> <strong>DUTIES & RESPONSIBILITIES </strong> </p> <p>Installation, Configuration & Commissioning </p> <ul> <li> <p>Set up, install, and configure Fujifilm, Kyocera, and other OEM print machines and MFDs at customer sites in line with customer specifications and OEM standards </p> </li> </ul> <ul> <li> <p>Commission newly installed equipment including network connectivity, print driver setup, scanning workflows, and user authentication configuration </p> </li> </ul> <ul> <li> <p>Conduct handover and basic user orientation for clients upon installation completion </p> </li> </ul> <p> </p> <p>Preventive & Corrective Maintenance </p> <ul> <li> <p>Carry out scheduled preventive maintenance (PM) visits on all managed print equipment as per OEM service intervals and contract requirements </p> </li> </ul> <ul> <li> <p>Diagnose and resolve complex technical issues related to print quality, paper handling, hardware components, firmware, and software integration </p> </li> </ul> <ul> <li> <p>Replace defective parts, consumables, and components using genuine OEM-approved parts in accordance with service procedures </p> </li> </ul> <ul> <li> <p>Ensure all serviced equipment is tested and validated before leaving the customer site </p> </li> </ul> <p> </p> <p>Technical Support & Customer Service </p> <ul> <li> <p>Respond to on-site and remote service calls within SLA-defined response times across assigned accounts </p> </li> </ul> <ul> <li> <p>Provide technical advice and guidance to customers on the correct operation, maintenance, and care of their print equipment </p> </li> </ul> <ul> <li> <p>Deliver product demonstrations and technical presentations to customers as required </p> </li> </ul> <ul> <li> <p>Escalate complex or unresolvable issues to the Team Lead or OEM technical support with full diagnostic details </p> </li> </ul> <ul> <li> <p>Maintain a professional and courteous manner at all customer sites at all times </p> </li> </ul> <p> </p> <p>Documentation, Reporting & Administration </p> <ul> <li> <p>Complete and submit accurate job sheets, service reports, and parts usage records for every site visit via the CRM / service management system </p> </li> </ul> <ul> <li> <p>Update meter readings, consumables usage, and equipment status in the system following each visit </p> </li> </ul> <ul> <li> <p>Report recurring faults, equipment health trends, and parts requirements to the Team Lead proactively </p> </li> </ul> <ul> <li> <p>Maintain an organised and well-stocked engineer kit bag with essential tools, spare parts, and consumables </p> </li> </ul> <ul> <li> <p>Adhere to HSE standards and all client site access and safety protocols at all timesCompany Description</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education </strong> </p> <p>Minimum:</p> <p>Bachelor's degree or Diploma in Electronics Engineering, Computer Engineering, IT, or a related technical field </p> <p>Desired:</p> <p>Bachelor's degree in Engineering or IT; OEM certifications from Fujifilm, Kyocera, HP, Xerox, Ricoh, Konica Minolta, or Canon are strongly preferred</p>
We are seeking a highly skilled, safety-conscious, and results-driven Electrical Technician to join our Maintenance team. The ideal candidate will have 7 to 9 years of hands-on experience in the poultry processing industry (chicken and beef), preferably within a further processing or FMCG manufacturing environment.<br><br>The primary responsibility of this role is to ensure the electrical integrity, reliability, and operational efficiency of all plant equipment and systems. This includes the maintenance, troubleshooting, and optimization of high-speed packaging machinery, refrigeration systems (ammonia refrigeration experience is highly desirable), conveyor systems, and PLC-controlled processing equipment.<br><br><strong>Description<br><br></strong>Electrical maintenance & Repair:<br><br><ul><li> Perform routine and preventive electrical maintenance on all plant equipment.</li><li> Troubleshoot and repair complex electrical issues on AC/DC drivers, motor starters, relays, sensors, and control circuits.</li><li> Read and interpret electrical schematics blueprints, and PLC ladder logic.</li><li> Install, calibrate, and maintain electrical components and systems.<br><br></li></ul><strong>PLC & Controls Expertise<br><br></strong><ul><li> Troubleshoot, diagnose, and perform minor programming changes on PLCs, HMIs, and VFD.</li><li> Understand and work with networked devices and industrial communication devices and communication protocols.<br><br></li></ul><strong>Safety & Compliance<br><br></strong><ul><li> Adhere strictly to all company safety policies, including lockout/ tagout (LOTO) procedures, ARC flash safety, and NFPA 70E<br><br></li></ul>standards.<br><br><ul><li> Comply with GMP (FOOD Manufacturing Practices) and Food Safety Standards (BRC, HALAL, HACCAP), ensuring all work<br><br></li></ul>is Performed in sanitary Manner.<br><br><ul><li> Maintain a clean and organized work area.<br><br></li></ul><strong>Refrigeration System Support<br><br></strong><ul><li> Provide electrical support for the plant’s industrial ammonia refrigeration systems under guidance of licensed<br><br></li></ul>refrigeration engineers. (understanding of refrigeration control circuits is critical)<br><br><strong>Documentation & Teamwork<br><br></strong><ul><li> Accurately document work orders, parts usage, and maintenance activities in the CMMS (COMPUTRIZED MAINTENANCE<br><br></li></ul>MANAGEMENT SYSTEM)<br><br><ul><li> Collaborate effectively with mechanics operators, and other team members to minimize down time<br><br></li></ul><strong>Qualifications, Experience, & Skills<br><br></strong>▪ Complete of a recognized Electrical apprenticeship program, technical college degree in industrial Electricity.<br><br><ul><li> A minimum 7-9 years of Experience as an industrial Electrician or Electrical Technician, in addition to 3 years at<br><br></li></ul>least at Further Processing from minimum Experience.<br><br><ul><li> Proven Experience Troubleshooting 480V/ 3phase power and 24 DC controls Circuits.</li><li> Strong hands-on experience with PLCs (Troubleshooting and minor programming) and VFD.</li><li> Ability to read and interpret electrical schematics and technical manuals.</li><li> Must be work in a cold, wet and demanding environment and perform physical tasks (lifting, climbing, standing for long<br><br></li></ul>periods)<br><br><strong>Highly Preferred<br><br></strong><ul><li> Experience in the further Processing plant or Food and beverage.</li><li> Experience with Ammonia Refrigeration systems and their associated electrical control.</li><li> Experience with Packaging Machinery (Fill, seal, Vacuum Pump, Labellers, Ink Jet, X Ray).</li><li> Proficiency in using CMMS.</li></ul>
- Experience in warehouse operations<br>- Experience in logistics To help us maintain our high standards of service, we are seeking an experienced and accomplished Logistics Supervisor, to drive both innovation and execution in our busy Transportation network.<br> <br><b>Your responsibilities:<br></b>First and foremost, support the overall, daily management of operational duties. <br>You will be expected to prioritize and continually improve the safety at the delivery station. You will be supervising logistics assistants, coordinators and delivery associates to ensure that every shipment is delivered meeting and exceeding the set operational KPIs.<br>You will be monitoring the coordinator and associate performance and coaching them when needed, partnering with supporting departments to improve logistics processes and operations, communicating with our delivery service providers to set our expectations and raise the bar on quality on their deliverables.<br>You will be expected to interview candidates for associate roles.<br>You will be responsible for briefing and monitoring the workload of all drivers and associates. Therefore, you ll maintain a keen eye for detail, ensuring that all administrative tasks are accurately and fully completed. Moreover, you will measure and monitor overall workflows and daily metrics. This will enable you to assist the Operations Manager with tracking, trending and reporting on site performance, on a regular basis.<br>In addition to your day-to-day responsibilities, you will also help with training and mentoring new Associates, ensuring that they are provided with the knowledge needed to successfully carry out their tasks. Further to this, you ll follow-up on and resolve any process-related issues as and when required, the role will include physical activities such as pushing carts with up to 100 pound of weight, and lifting packages with up to 15 kg of weight. <br>You are expected to be flexible to work in different shifts and to do overtime when needed.<br>Finally, together with the Operations Manager, you will sufficiently resource your function from a personal standpoint. Resourcing, in this context, means multiple things: call-outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity and many more.<br><p><strong>Desired Candidate Profile</strong></p>- Experience with planning, performance metrics, and process improvement<br>- Bachelor's degree or equivalent in a related field<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.
<p>The Quality Assurance Executive is responsible for supporting the delivery of consistent, compliant, and high-quality customer service by reviewing customer interactions across various communication channels. This role involves completing quality evaluations, documenting findings, providing feedback, and identifying areas requiring coaching or process improvement. The aim is to enhance customer experience, service quality, and adherence to SOPs and regulatory requirements. Success in this role contributes to revenue protection, cost-to-serve optimization, and improved first-contact resolution.</p><br><p><br><strong>What You Will Do:</strong><br></p><p><strong>Quality Monitoring</strong></p><br><ul><li><p>Review sampled customer interactions across calls, emails, and other approved channels using the assigned QA scorecard.</p></li><li><p>Assess accuracy, customer handling, communication quality, case documentation, process adherence, and compliance.</p></li><li><p>Record evaluation results with clear and factual comments and maintain complete quality records.</p></li><li><p>Ensure timely submission of QA results and maintain accuracy and consistency of scoring.</p></li></ul><br><p><strong>Feedback & Coaching Support</strong></p><br><ul><li><p>Share constructive feedback with employees and supervisors based on evaluation findings.</p></li><li><p>Support coaching sessions by providing examples, observed gaps, and agreed improvement actions.</p></li><li><p>Follow up on recurring gaps and track improvement after coaching.</p></li><li><p>Ensure feedback is shared within agreed timelines and track coaching action follow-up rate.</p></li></ul><br><p><strong>Quality Reporting & Analysis</strong></p><br><ul><li><p>Prepare regular quality summaries covering scores, common errors, complaint drivers, and compliance gaps.</p></li><li><p>Maintain QA trackers and provide accurate data for operational reports and calibration discussions.</p></li><li><p>Escalate serious or repeated quality and compliance concerns to the line manager.</p></li><li><p>Ensure accuracy of QA reports and timely reporting of recurring issues identified and escalated.</p></li></ul><br><p><strong>Calibration, Governance & Improvement Support</strong></p><br><ul><li><p>Participate in calibration sessions and apply approved scorecards, SOPs, and evaluation guidelines consistently.</p></li><li><p>Identify knowledge gaps and recommend refresher training, coaching, or improvements to QA checklists and knowledge articles.</p></li><li><p>Handle customer and employee information confidentially and maintain complete records for audit and management review.</p></li><li><p>Ensure adherence to approved QA guidelines, reduction in repeated quality errors, and audit readiness.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills To Be Successful:</strong><br></p><ul><li><p>Strong attention to detail and analytical skills.</p></li><li><p>Proficiency in Microsoft Excel and Office applications.</p></li><li><p>Ability to provide clear and respectful feedback.</p></li><li><p>Understanding of contact centre KPIs, QA scorecards, and complaint handling.</p></li></ul><br><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>High school diploma or equivalent; a diploma or certification in customer service, quality, or business is advantageous.</p></li><li><p>2 to 3 years of experience in customer service, contact centre operations, or quality assurance. Experience in call monitoring, interaction evaluations, or quality reviews preferred.</p></li><li><p>Good written and verbal communication skills, strong attention to detail, basic analytical skills.</p></li><li><p>Working knowledge of Microsoft Excel and Office applications, understanding of contact centre KPIs, QA scorecards, and complaint handling.</p></li></ul>
<p>We are looking for an experienced Finance Director to join a growing organisation in Dubai.</p><p>This is a commercially focused finance leadership role requiring someone who can operate beyond the numbers. The successful candidate will combine strong technical finance capability with commercial awareness, excellent business partnering skills and the ability to see the bigger picture.</p><p><br></p><p>Experience within financial services or another highly regulated industry is strongly preferred, with the ability to operate effectively in an environment where governance, controls, compliance and commercial performance are equally important.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the finance function and act as a key commercial partner to senior leadership.</li><li>Provide financial insight and challenge to support strategic and commercial decision-making.</li><li>Partner closely with operational, commercial and other business functions.</li><li>Lead budgeting, forecasting, financial planning and performance analysis.</li><li>Identify opportunities to improve profitability, efficiency and overall business performance.</li><li>Translate financial data into clear, commercially relevant insights.</li><li>Maintain strong financial controls, governance and reporting standards.</li><li>Ensure the business operates within the appropriate financial and regulatory framework.</li><li>Oversee financial reporting, cash flow, working capital and financial risk.</li><li>Support the continued development of financial systems, processes and reporting.</li><li>Lead and develop the finance team.</li><li>Remain hands-on and willing to get into the detail when required.</li></ul><p><br></p><p><strong>Candidate Requirements</strong></p><ul><li>Must hold a recognised professional accounting qualification – ACCA, CPA, CIMA or CA.</li><li>Significant senior finance leadership experience, ideally at Finance Director or equivalent level.</li><li>Financial services experience is highly desirable, although candidates from other complex and highly regulated industries will also be considered.</li><li>Strong commercial mindset with the ability to understand the wider business and its key commercial drivers.</li><li>Excellent business partnering and senior stakeholder management skills.</li><li>Strong technical accounting and financial management capability.</li><li>Strong understanding of governance, controls, risk and regulatory requirements.</li><li>Proven ability to influence and constructively challenge senior stakeholders.</li><li>Able to translate complex financial information into meaningful commercial insight.</li><li>Strategic enough to see the bigger picture while remaining highly hands-on.</li><li>Strong leadership and communication skills.</li><li>UAE/GCC experience would be advantageous.</li></ul><p><br></p><p><strong>The Profile</strong></p><p><br></p><p>We are looking for someone who is more than a traditional Finance Director.</p><p>The right person will have the technical depth expected of a qualified Finance Director, ideally gained within financial services or another regulated environment, but will also be commercially minded, pragmatic and hands-on.</p><p><br></p><p>You will be comfortable partnering with the wider business, influencing senior stakeholders and challenging decisions where necessary.</p><p><br></p><p>Ultimately, we need someone who can see the bigger picture, understand what drives the business commercially and still be prepared to get into the detail when required.</p>
<strong>Job Location:<br><br></strong>Avani Ibn Battuta Dubai Hotel<br><br>At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.<br><br>With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.<br><br>To serve the needs of the business, our guests and our colleagues by ensuring that everyone who arrives or departs from our properties enjoys a positive and memorable Minor Hotels experience in the process.<br><br>The Bell Attendant cum driver is a key person in the delivery of our guest service experience. They serve as a guide, ambassador and salesperson of the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, it is essential that the bell attendant possesses extensive knowledge of the hotel operation. Guests require a vast array of information.<br><br><strong>Responsibilities<br><br></strong>Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<br><br><ul><li> To anticipate all guest needs and handle all guest inquiries</li><li> To participate in the effective day to day operation at the Bell service desk.</li><li> To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other properties.</li><li> To ensure lobby area is clean and tidy at all times.</li><li> To greet and acknowledge all guests, welcoming them in a polite and friendly manner.</li><li> Assist guests with the luggage, and provide a luggage storage service for guest.</li><li> To coordinate delivery of messages and other items to the guest room</li><li> To assist guests who require special attention.</li><li> Complete all other shift duties as outlined on shift checklist.</li><li> To assist in ensuring that the transportation arrangements of the hotel work perfectly, including the coordination of taxi’s, private vehicles, limousines and other vehicles.</li><li> Assist all other areas of the hotel when required.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
<p><span>What interests you most about partnering with Services and Delivery teams to improve project profitability, revenue recognition accuracy, and financial performance?</span></p><p> </p><p><span>Please describe a time when you identified a financial risk or performance issue within a project or business area and took proactive action to improve the outcome. What was the impact?</span></p><p> </p><p><span><span><span>The Services Finance Controller will </span><span>establish</span><span> and operate a structured financial control framework across the consulting and services portfolio to proactively manage revenue recognition integrity, unbilled revenue exposure, project profitability, and cost overrun risks. The role will report to the Middle East & Africa Finance Director and act as a financial business partner to Delivery and Services leadership, ensuring </span><span>timely</span><span> visibility of financial risks, disciplined forecasting, and proactive intervention on underperforming projects.</span></span><span> </span></span></p><p> </p><span>Revenue Recognition & Financial Control</span><ul><li><span>Review monthly revenue recognition, WIP, and unbilled revenue balances, identifying delivery issues and revenue risks.</span></li><li><span>Ensure compliance with IFRS and internal revenue recognition policies, including percentage-of-completion accounting.</span></li><li><span>Monitor backlog yield, TCV metrics, and overall financial control effectiveness.</span></li></ul><span>Project Profitability & Risk Management</span><ul><li><span>Monitor project profitability, costs, and margins, proactively identifying risks and recommending corrective actions.</span></li><li><span>Analyse resource utilisation and identify profit leakage or cost overrun risks.</span></li><li><span>Provide timely visibility of financial risks and support intervention on underperforming projects.</span></li></ul><span>Budgeting, Forecasting & Business Partnering</span><ul><li><span>Lead the annual services budgeting process and support monthly forecasting activities.</span></li><li><span>Partner with Delivery and Services leadership to improve financial performance and decision-making.</span></li><li><span>Deliver structured financial reporting, analysis, and insights to support operational and strategic objectives.</span></li></ul><strong>Job Requirements</strong> <ul><li><span><span>Strong finance controlling experience within consulting, professional services, or project-based environments</span><span> </span></span></li><li><span><span>Experience with percentage-of-completion accounting and project revenue recognition under IFRS</span><span> </span></span></li><li><span><span>Strong analytical and financial modeling skills</span><span> </span></span></li><li><span><span>Ability to work closely with delivery and operational teams</span><span> </span></span></li><li><span><span>Strong understanding of project profitability drivers and forecasting methodologies</span><span> </span></span></li><li><span><span>Advanced Excel and ERP/reporting system capabilities</span><span> </span></span></li></ul><strong>Company description</strong> <p></p><span></span><p><span>SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI. <br><br></span><span>Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference. <br><br></span><span>Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.</span></p>
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