DevOps Engineer Jobs in UAE
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Full Stack Javascript Engineer<br>Are you a developer who not only implements features but truly understands how things work under the hood? Do you prefer crafting custom UI components over relying on generic frameworks and libraries? If you're passionate about clean code, scalable systems, and thoughtful architecture — we’d love to meet you. Who we are The client is a digital agency that designs and develops custom websites and software for clients across various industries. Our stack is modern: React (Next.js), Type Script, Node.js, Express.js, Mongo DB, and Supabase. We don’t believe in bloated tooling or blindly using UI kits. We write code that we understand — and that we can maintain. What you’ll do Build full-stack features from frontend UI to backend APIs and data layers. Design and maintain custom UI libraries and reusable components. Develop native, accessible, performant UI elements — not just wire together pre-built libraries. Collaborate on architecture, contribute to internal tooling and processes. Review code, write tests, and document your work clearly and thoughtfully. Participate in technical conversations with both team members and clients. What we're looking for4+ years of experience as a full stack Java Script or Type Script developer. Strong experience with React Next.js, Node.js, Express.js, and Type Script. Understanding of how the DOM works, browser rendering, and component architecture. Experience building and maintaining custom UI libraries or design systems. Familiarity with Mongo DB and Supabase, or similar databases and backend systems. Ability to think architecturally and make thoughtful decisions about when to build from scratch and when not to. Experience working with modern AI development tools such as Codex, Cursor, Claude or similar assistants. Ability to use AI as a productivity multiplier while critically reviewing, validating, and refining generated code. Strong understanding of clean code principles, scalability, and long term maintainability. Self starter with clear communication skills and a passion for craftsmanship and ownership. What we offer A voice in technical decisions and the ability to shape how we work. Interesting and diverse client projects with real-world impact. A tight-knit team of skilled developers who value craftsmanship and autonomy.
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<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and:<br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY<br>The Business Development Manager – Lifestyle, F&B & Entertainment is responsible for driving strategic and proactive restaurant sales initiatives for JW Marriott Marquis Dubai, with a focus on maximizing restaurant revenue, guest engagement, and booking conversion. This role leads to the development of long-term, value-driven relationships with guests, corporate clients, and key partners to achieve the hotel's Food & Beverage sales objectives. The position oversees proactive restaurant sales activities, reservation strategies, table optimization, and cross-promotional opportunities across F&B outlets. Working closely with food & beverage operations and marketing teams, the Business Development Manager– Lifestyle, F&B & Entertainment develops and implements revenue-generating initiatives, enhances guest experiences through strategic guest interaction, and fosters a guest-centric booking culture. The role also collaborates on F&B marketing campaigns, promotions, and partnerships to increase outlet visibility, drive demand, and strengthen brand positioning.<br>CANDIDATE PROFILE<br>Experience: <br>3 years’ experience in the restaurant sales or related professional area. <br>Previously a sales manager in 4/5-star hotel. <br>Experience of selling in restaurant segment is essential. <br>Marriott sales experience is desirable but not essential. <br>Fluent English both oral and written is essential. <br>Proficiency in additional languages is beneficial but not essential. <br>Skills and Knowledge: <br>Reading Comprehension - Understanding written sentences and paragraphs in work related documents. <br>Writing - Communicating effectively in writing as appropriate for the needs of the audience. <br>Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. <br>Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). <br>Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, client relationships, sales techniques, and sales control systems. <br>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. <br>Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. <br>Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. <br>Create and Maintain Relationships with Clients - Reach out to clients to help manage the business process, set and meet client expectations in order to achieve customer satisfaction and retention. <br>Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes. <br>Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. <br>Education or Certification: <br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area. <br>OR<br>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management <br>CORE WORK ACTIVITIES<br>Proactive Restaurant Sales & Business Development<br>Strategic Partnerships & Corporate Dining<br>Restaurant Reservations & Revenue Optimization<br>F&B Marketing & Promotions<br>Revenue Growth & Performance Management<br>Cross-Functional Collaboration<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>Account Manager – District Cooling Vertical, UAE</b></p><br><p><b>Why Carrier?</b></p><br><p>Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.</p><br><p>We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do.</p><br><p><b>About the Role</b></p><br><p>Carrier is looking for an experienced <b>Account Manager – District Cooling Vertical, UAE</b> to lead business development, strategic account management and project pursuit activities within the UAE district cooling market.</p><br><p>The role is responsible for developing and executing market growth strategies, managing strategic customer relationships, identifying and converting new business opportunities, and positioning Carrier's high-efficiency HVAC and district cooling solutions across major projects.</p><br><p>The successful candidate will develop strong relationships with district cooling providers, developers, consultants, EPC contractors and other key stakeholders, while driving opportunities from early project development and specification through tender, award and execution.</p><br><p>This position requires a strong combination of commercial acumen, technical understanding, strategic selling capability and knowledge of the UAE district cooling and infrastructure market.</p><br><p><b>Key Responsibilities</b></p><br><p><b>Strategic Business Development</b></p><br><ul><li>Develop and execute a UAE District Cooling market growth plan aligned with Carrier's strategic objectives.</li><li>Identify, qualify and pursue strategic district cooling opportunities across Dubai, Abu Dhabi and the Northern Emirates.</li><li>Develop and maintain a robust opportunity pipeline and provide accurate sales forecasts.</li><li>Engage with project stakeholders at an early stage to influence project requirements, specifications, system design and equipment selection.</li><li>Identify emerging market opportunities, upcoming projects and future district cooling developments.</li><li>Develop market intelligence covering competitors, consultants, developers, district cooling providers, EPC contractors and market trends.</li><li>Develop new customer contacts and proactively identify opportunities within existing and prospective accounts.</li><li>Support regional strategic initiatives and growth programs related to the district cooling business.</li></ul><p><b>Strategic Account Management</b></p><br><ul><li>Establish and maintain trusted relationships with major district cooling providers and operators across the UAE.</li><li>Develop and execute strategic account plans for key customers.</li><li>Build relationships at executive, commercial, technical and operational levels.</li><li>Understand customer business strategies, technical requirements and investment plans to identify opportunities for Carrier.</li><li>Develop long-term customer relationships and pursue framework agreements and strategic partnerships.</li><li>Identify opportunities to expand Carrier's business within existing strategic accounts.</li><li>Coordinate customer engagement strategies across Carrier's relevant business functions.</li><li>Maintain a strong understanding of customer organizations, decision-making structures and key influencers.</li></ul><p><b>Consultant & Developer Engagement</b></p><br><ul><li>Establish and maintain strong relationships with master developers, developers, engineering consultants, MEP consultants and project management companies.</li><li>Promote Carrier's district cooling solutions and technical capabilities throughout the project development lifecycle.</li><li>Conduct technical workshops, lunch-and-learn sessions, product presentations and customer engagement activities.</li><li>Support design consultants in evaluating and selecting high-efficiency district cooling solutions.</li><li>Drive specification positioning for Carrier centrifugal chillers and integrated district cooling system solutions.</li><li>Influence project specifications and technical requirements at an early stage.</li><li>Develop relationships with key technical influencers and decision-makers to strengthen Carrier's position on major projects.</li></ul><p><b>EPC & Project Pursuit Leadership</b></p><br><ul><li>Engage EPC contractors during concept, FEED, tender and project execution stages.</li><li>Identify and develop opportunities associated with major district cooling, utility and infrastructure projects.</li><li>Lead opportunity strategy and pursuit plans for strategic projects.</li><li>Coordinate technical, commercial and contractual support throughout the sales and project pursuit process.</li><li>Participate in bid preparation, proposal development and commercial negotiations.</li><li>Track project milestones, customer requirements and decision-making processes.</li><li>Proactively develop prospective projects with assigned and target customers.</li><li>Coordinate with internal sales, engineering, product, service and commercial teams to develop effective project strategies.</li><li>Maintain visibility of project status, risks, competitive activity and next steps throughout the opportunity lifecycle.</li></ul><p><b>Solution Selling</b></p><br><p>Position Carrier's comprehensive district cooling portfolio and lifecycle solutions, including:</p><br><ul><li>High-efficiency centrifugal chillers</li><li>District cooling plant solutions</li><li>Advanced controls and plant optimization</li><li>Digital platforms and analytics</li><li>Energy-efficiency solutions</li><li>Long-term service agreements</li><li>Lifecycle and aftermarket solutions</li><li>Develop value propositions based on customer requirements and project objectives.</li><li>Promote energy efficiency, sustainability, operational performance and lifecycle value.</li><li>Communicate the benefits of low-GWP refrigerant technologies and high-efficiency solutions.</li><li>Demonstrate total cost of ownership and lifecycle benefits to customers and project stakeholders.</li><li>Develop consultative selling strategies that address both technical and commercial customer requirements.</li></ul><p><b>Market Influence & Relationship Building</b></p><br><ul><li>Represent Carrier at UAE industry associations, conferences, exhibitions, technical forums and customer events.</li><li>Develop relationships with key market influencers, decision-makers and industry stakeholders.</li><li>Strengthen Carrier's brand visibility and technical positioning within the UAE district cooling ecosystem.</li><li>Organize and deliver technical workshops, customer presentations and product awareness sessions.</li><li>Maintain awareness of industry developments, regulations, technologies and competitive activity.</li><li>Support Carrier's regional market development and strategic growth initiatives.</li></ul><p><b>Key UAE Accounts & Stakeholders</b></p><br><p>The role will develop and maintain relationships across the UAE district cooling ecosystem, including:</p><br><p><b>District Cooling Providers & Operators</b></p><br><ul><li>Major district cooling providers</li><li>District cooling plant owners and operators</li><li>Utility and infrastructure stakeholders</li></ul><p><b>Developers</b></p><br><ul><li>Master developers</li><li>Real estate developers</li><li>Large-scale mixed-use and infrastructure development stakeholders</li></ul><p><b>Consultants</b></p><br><ul><li>International engineering consultants</li><li>MEP consultants</li><li>District cooling specialists</li><li>Design consultants</li><li>Project management consultants</li></ul><p><b>EPC & Contractors</b></p><br><ul><li>EPC contractors</li><li>MEP contractors</li><li>Utility infrastructure contractors</li><li>Contractors involved in district cooling and energy infrastructure projects</li></ul><p><b>Qualifications</b></p><br><p><b>Education</b></p><br><ul><li>Bachelor's degree in <b>Mechanical Engineering</b> or a related engineering discipline.</li></ul><p><b>Experience</b></p><br><ul><li><b>8–15 years of relevant experience</b> in HVAC, District Cooling, Utilities, Infrastructure, Energy or related industries.</li><li>Proven experience in sales, business development and strategic key account management.</li><li>Demonstrated experience managing complex B2B sales opportunities and long-cycle project pursuits.</li><li>Strong understanding of the UAE construction, infrastructure and district cooling market.</li><li>Experience working with district cooling providers, developers, consultants and EPC contractors.</li><li>Experience managing opportunities from early project development through specification, tender and award stages.</li></ul><p><b>Technical Knowledge</b></p><br><p>Good understanding of:</p><br><ul><li>District cooling plants</li><li>Chilled water systems</li><li>Centrifugal chillers</li><li>Cooling plant design and applications</li><li>Plant controls and optimization</li><li>Energy-efficiency solutions</li><li>HVAC systems</li><li>Utility and infrastructure projects</li><li>UAE district cooling market and project environment</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Existing relationships with major UAE district cooling providers and operators.</li><li>Established network across district cooling providers, developers, consultants and EPC contractors.</li><li>Experience in strategic selling and specification management.</li><li>Experience influencing technical specifications and equipment selection.</li><li>Experience developing framework agreements and long-term customer partnerships.</li><li>Experience selling integrated HVAC, district cooling or energy solutions.</li><li>Understanding of sustainability, energy-efficiency and lifecycle solutions.</li></ul><p><b>Key Success Metrics</b></p><br><p>Success in this role will be measured through commercial performance, customer development and market growth, including:</p><br><ul><li>Annual bookings and revenue achievement.</li><li>District Cooling opportunity pipeline growth.</li><li>Strategic account penetration and development.</li><li>Opportunity conversion rate.</li><li>Specification wins.</li><li>Consultant and stakeholder coverage effectiveness.</li><li>Executive-level customer engagements.</li><li>Framework agreements and strategic partnerships secured.</li><li>Forecast accuracy.</li><li>Development of new customer opportunities.</li><li>Growth of Carrier's presence within the UAE district cooling segment.</li></ul><p><b>Core Competencies</b></p><br><ul><li>Strategic business development</li><li>Key account management</li><li>Consultative and solution selling</li><li>Strategic selling</li><li>Customer relationship management</li><li>Project pursuit leadership</li><li>Specification management</li><li>Commercial negotiation</li><li>Market intelligence</li><li>Pipeline and forecast management</li><li>Stakeholder management</li><li>Technical communication and presentation</li><li>Cross-functional collaboration</li><li>Business planning and execution</li></ul><p><b>Our Commitment to You</b></p><br><p>At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.</p><br><p>We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.</p><br><p><b>Apply Now!</b></p><br><p><span><b><b>Carrier is An Equal <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.</b></b></span></p><br><p><b>Job Applicant's Privacy Notice:</b></p><br><p><span>Click on this </span>link<span> to read the Job Applicant's Privacy Notice</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Account Manager – District Cooling Vertical, UAE</b></p><br><p><b>Why Carrier?</b></p><br><p>Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.</p><br><p>We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do.</p><br><p><b>About the Role</b></p><br><p>Carrier is looking for an experienced <b>Account Manager – District Cooling Vertical, UAE</b> to lead business development, strategic account management and project pursuit activities within the UAE district cooling market.</p><br><p>The role is responsible for developing and executing market growth strategies, managing strategic customer relationships, identifying and converting new business opportunities, and positioning Carrier's high-efficiency HVAC and district cooling solutions across major projects.</p><br><p>The successful candidate will develop strong relationships with district cooling providers, developers, consultants, EPC contractors and other key stakeholders, while driving opportunities from early project development and specification through tender, award and execution.</p><br><p>This position requires a strong combination of commercial acumen, technical understanding, strategic selling capability and knowledge of the UAE district cooling and infrastructure market.</p><br><p><b>Key Responsibilities</b></p><br><p><b>Strategic Business Development</b></p><br><ul><li>Develop and execute a UAE District Cooling market growth plan aligned with Carrier's strategic objectives.</li><li>Identify, qualify and pursue strategic district cooling opportunities across Dubai, Abu Dhabi and the Northern Emirates.</li><li>Develop and maintain a robust opportunity pipeline and provide accurate sales forecasts.</li><li>Engage with project stakeholders at an early stage to influence project requirements, specifications, system design and equipment selection.</li><li>Identify emerging market opportunities, upcoming projects and future district cooling developments.</li><li>Develop market intelligence covering competitors, consultants, developers, district cooling providers, EPC contractors and market trends.</li><li>Develop new customer contacts and proactively identify opportunities within existing and prospective accounts.</li><li>Support regional strategic initiatives and growth programs related to the district cooling business.</li></ul><p><b>Strategic Account Management</b></p><br><ul><li>Establish and maintain trusted relationships with major district cooling providers and operators across the UAE.</li><li>Develop and execute strategic account plans for key customers.</li><li>Build relationships at executive, commercial, technical and operational levels.</li><li>Understand customer business strategies, technical requirements and investment plans to identify opportunities for Carrier.</li><li>Develop long-term customer relationships and pursue framework agreements and strategic partnerships.</li><li>Identify opportunities to expand Carrier's business within existing strategic accounts.</li><li>Coordinate customer engagement strategies across Carrier's relevant business functions.</li><li>Maintain a strong understanding of customer organizations, decision-making structures and key influencers.</li></ul><p><b>Consultant & Developer Engagement</b></p><br><ul><li>Establish and maintain strong relationships with master developers, developers, engineering consultants, MEP consultants and project management companies.</li><li>Promote Carrier's district cooling solutions and technical capabilities throughout the project development lifecycle.</li><li>Conduct technical workshops, lunch-and-learn sessions, product presentations and customer engagement activities.</li><li>Support design consultants in evaluating and selecting high-efficiency district cooling solutions.</li><li>Drive specification positioning for Carrier centrifugal chillers and integrated district cooling system solutions.</li><li>Influence project specifications and technical requirements at an early stage.</li><li>Develop relationships with key technical influencers and decision-makers to strengthen Carrier's position on major projects.</li></ul><p><b>EPC & Project Pursuit Leadership</b></p><br><ul><li>Engage EPC contractors during concept, FEED, tender and project execution stages.</li><li>Identify and develop opportunities associated with major district cooling, utility and infrastructure projects.</li><li>Lead opportunity strategy and pursuit plans for strategic projects.</li><li>Coordinate technical, commercial and contractual support throughout the sales and project pursuit process.</li><li>Participate in bid preparation, proposal development and commercial negotiations.</li><li>Track project milestones, customer requirements and decision-making processes.</li><li>Proactively develop prospective projects with assigned and target customers.</li><li>Coordinate with internal sales, engineering, product, service and commercial teams to develop effective project strategies.</li><li>Maintain visibility of project status, risks, competitive activity and next steps throughout the opportunity lifecycle.</li></ul><p><b>Solution Selling</b></p><br><p>Position Carrier's comprehensive district cooling portfolio and lifecycle solutions, including:</p><br><ul><li>High-efficiency centrifugal chillers</li><li>District cooling plant solutions</li><li>Advanced controls and plant optimization</li><li>Digital platforms and analytics</li><li>Energy-efficiency solutions</li><li>Long-term service agreements</li><li>Lifecycle and aftermarket solutions</li><li>Develop value propositions based on customer requirements and project objectives.</li><li>Promote energy efficiency, sustainability, operational performance and lifecycle value.</li><li>Communicate the benefits of low-GWP refrigerant technologies and high-efficiency solutions.</li><li>Demonstrate total cost of ownership and lifecycle benefits to customers and project stakeholders.</li><li>Develop consultative selling strategies that address both technical and commercial customer requirements.</li></ul><p><b>Market Influence & Relationship Building</b></p><br><ul><li>Represent Carrier at UAE industry associations, conferences, exhibitions, technical forums and customer events.</li><li>Develop relationships with key market influencers, decision-makers and industry stakeholders.</li><li>Strengthen Carrier's brand visibility and technical positioning within the UAE district cooling ecosystem.</li><li>Organize and deliver technical workshops, customer presentations and product awareness sessions.</li><li>Maintain awareness of industry developments, regulations, technologies and competitive activity.</li><li>Support Carrier's regional market development and strategic growth initiatives.</li></ul><p><b>Key UAE Accounts & Stakeholders</b></p><br><p>The role will develop and maintain relationships across the UAE district cooling ecosystem, including:</p><br><p><b>District Cooling Providers & Operators</b></p><br><ul><li>Major district cooling providers</li><li>District cooling plant owners and operators</li><li>Utility and infrastructure stakeholders</li></ul><p><b>Developers</b></p><br><ul><li>Master developers</li><li>Real estate developers</li><li>Large-scale mixed-use and infrastructure development stakeholders</li></ul><p><b>Consultants</b></p><br><ul><li>International engineering consultants</li><li>MEP consultants</li><li>District cooling specialists</li><li>Design consultants</li><li>Project management consultants</li></ul><p><b>EPC & Contractors</b></p><br><ul><li>EPC contractors</li><li>MEP contractors</li><li>Utility infrastructure contractors</li><li>Contractors involved in district cooling and energy infrastructure projects</li></ul><p><b>Qualifications</b></p><br><p><b>Education</b></p><br><ul><li>Bachelor's degree in <b>Mechanical Engineering</b> or a related engineering discipline.</li></ul><p><b>Experience</b></p><br><ul><li><b>8–15 years of relevant experience</b> in HVAC, District Cooling, Utilities, Infrastructure, Energy or related industries.</li><li>Proven experience in sales, business development and strategic key account management.</li><li>Demonstrated experience managing complex B2B sales opportunities and long-cycle project pursuits.</li><li>Strong understanding of the UAE construction, infrastructure and district cooling market.</li><li>Experience working with district cooling providers, developers, consultants and EPC contractors.</li><li>Experience managing opportunities from early project development through specification, tender and award stages.</li></ul><p><b>Technical Knowledge</b></p><br><p>Good understanding of:</p><br><ul><li>District cooling plants</li><li>Chilled water systems</li><li>Centrifugal chillers</li><li>Cooling plant design and applications</li><li>Plant controls and optimization</li><li>Energy-efficiency solutions</li><li>HVAC systems</li><li>Utility and infrastructure projects</li><li>UAE district cooling market and project environment</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Existing relationships with major UAE district cooling providers and operators.</li><li>Established network across district cooling providers, developers, consultants and EPC contractors.</li><li>Experience in strategic selling and specification management.</li><li>Experience influencing technical specifications and equipment selection.</li><li>Experience developing framework agreements and long-term customer partnerships.</li><li>Experience selling integrated HVAC, district cooling or energy solutions.</li><li>Understanding of sustainability, energy-efficiency and lifecycle solutions.</li></ul><p><b>Key Success Metrics</b></p><br><p>Success in this role will be measured through commercial performance, customer development and market growth, including:</p><br><ul><li>Annual bookings and revenue achievement.</li><li>District Cooling opportunity pipeline growth.</li><li>Strategic account penetration and development.</li><li>Opportunity conversion rate.</li><li>Specification wins.</li><li>Consultant and stakeholder coverage effectiveness.</li><li>Executive-level customer engagements.</li><li>Framework agreements and strategic partnerships secured.</li><li>Forecast accuracy.</li><li>Development of new customer opportunities.</li><li>Growth of Carrier's presence within the UAE district cooling segment.</li></ul><p><b>Core Competencies</b></p><br><ul><li>Strategic business development</li><li>Key account management</li><li>Consultative and solution selling</li><li>Strategic selling</li><li>Customer relationship management</li><li>Project pursuit leadership</li><li>Specification management</li><li>Commercial negotiation</li><li>Market intelligence</li><li>Pipeline and forecast management</li><li>Stakeholder management</li><li>Technical communication and presentation</li><li>Cross-functional collaboration</li><li>Business planning and execution</li></ul><p><b>Our Commitment to You</b></p><br><p>At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.</p><br><p>We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.</p><br><p><b>Apply Now!</b></p><br><p><span><b><b>Carrier is An Equal <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.</b></b></span></p><br><p><b>Job Applicant's Privacy Notice:</b></p><br><p><span>Click on this </span>link<span> to read the Job Applicant's Privacy Notice</span></p><br> </div>
EXPAT MINING EQUIPMENT AFTERMARKET SALES SUPERVISOR – DUBAI<br>***Our client will give preference to expat candidates already based in Dubai, but will consider expat candidates based in the region/Gulf States***<br>**********************Please ONLY APPLY if you meet the requirements****************************<br>AED Package24 Days leave per year One annual flight ticket - for employee only Medical Insurance - for employee only Renewable contract This position will require regular business travel<br>This role is responsible for supervising day-to-day aftermarket sales execution, ensuring strong customer coverage, CRM Discipling, proactive opportunity follow-up and adherence to defined sales processes. In addition, the role actively identifies, develops and drives new aftermarket sales opportunities by analysing customer fleets, usage patterns, and lifecycle needs in close collaboration with Parts, Service, PSSR and Operations teams.<br>Acting as a bridge between strategy and execution, the Group Aftermarket Sales Supervisor translates sales targets into clear, actionable plans, sales campaigns, promotional programs and drives team performance across the group, and works cross-functionally to achieve parts and service revenue and profit targets.<br>CORE REQUIREMENTS<br>Diploma or Bachelor's degree in Business Administration, Sales, Supply Chain, or a related field (orequivalent relevant experience) 5+ years' experience in aftermarket sales, parts sales, or a related sales role within heavy equipment,automotive, industrial machinery, or a comparable technical sector Demonstrated experience in supervisory, team leadership, or coaching capacity, ideally leading field-basedsales reps (e.g., PSSR or similar) Familiarity with parts/inventory systems and supply chain coordination Ability to liaise with all levels of the customer’s operational structure in a professional manner at alltimes Show ability to communicate current customer relationship positives & negatives back to the After-Sales Management team in order to create strategic growth plans for both sales & profitability Ability to effectively identify & communicate recommended solutions to customer issues & disputesappropriately to the relevant departments Ability to understand systems, processes and financial statements that measure sales, profits &customer satisfaction Ability to identify business opportunities, develop and implement & manage actions that capture corebusiness Proven ability to work within a team environment & drive successful team result. Interested
<h2 class="h5">Job description</h2>
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<p><span>Assists the dentist in the clinic in sterilization, preparation and inventory control of dental instruments and supplies.</span></p><br><br>Responsibilities:<br><p><strong>General:</strong></p><br><ul> <li>Provides age-specific patient-centered care utilizing the nursing process.</li> <li>Performs patient assessment using appropriate, problem-focused, and age-specific assessment techniques.</li> <li>Performs continual critical care assessment of patient and family's physical and psychological needs.</li> <li>Involves the patient, significant others, and health care providers in the plan of care when appropriate.</li> <li>Collaborates with a multi-disciplinary team to provide patient care.</li> <li>Coordinates and plans critical care/clinical pathway, and prioritizes care, based on individual needs. Revise the care plan as necessary.</li> <li>Initiates appropriate transfer plan.</li> <li>Recognizes subtle cues to anticipate potential problems.</li> <li>Documents all relevant data in the medical record according to hospital/departmental standards.</li> <li>Ensures availability and maintenance of supplies and equipment needed for the unit and patient care.</li> <li>Performs clerical duties when needed.</li> <li>Assumes responsibility for meeting Joint Commission International Accreditation (JCIA) required mandatory education (e.g. fire, safety, infection control and others).</li> <li>Ensures clinical competencies as well as life support courses are up to date. </li> <li>Participates in staff meetings and unit committees/projects.</li> <li>Participates in developing and achieving unit goals.</li> <li>Maintains a safe environment for patients and staff.</li> <li>Performs safe handling and administrating of Narcotic/Controlled and Semi-Controlled Drugs and documentation as directed by policies and procedures.</li> <li>Ensures completion of unit competencies i.e. pain management, and utilization of Emergency department devices.</li> <li>Maintains clinical and professional competency based on the latest research and established standards of practice.</li> <li>Completes yearly, the critical care nursing competencies (basic).</li> <li>Participates in unit-based Continuous Quality Improvement (CQI) activities (data collection, CQI teams, incident reporting, customer complaint reporting, medication error reporting etc.).</li> <li>Participates in ongoing educational activities.</li> <li>Maintains mandatory educational requirements.</li> <li>Performs additional duties when required.</li></ul><p><strong>Unit Specific:</strong></p><br><ul> <li>Serves as dentist’s chair side assistant during dental procedures.</li> <li>Prepares and maintains dental instruments, treatment, supplies and equipment.</li> <li>Exposes and develops dental radiographs and performs independent procedures as delegated and directed by the dentist per the hospital policies and procedures.</li> <li>Maintains dental department equipment and work areas in compliance with hospital policies and procedures relative to infection control and safety issues, including the sterilization of all reusable dental instruments and equipment and the proper disposal of all contaminated or potentially contaminated materials.</li> <li>Maintains adequate operatory supplies and compiles a list for inventory control and ordering purposes.</li> <li>Keeps accurate records of patient current medical history and dental charting.</li> <li>Monitors patients during Nitrous Oxide sedation per hospital policies and procedures.</li> <li>Performs oral hygiene instructions.</li> <li>Books patient for appointment, procedure, or treatment according to treatment plan. </li> <li>Follows up on patients’ diagnostic tests and coordinates with the dentist to inform patients about their results, and treatment, or if a follow-up is needed with the dentist.</li></ul><br>Qualifications:<br><ul> <li>Qualification of Doctor of Dental Surgery (DDS), Doctor of Dental Medicine (DMD), or Bachelor of Dental Surgery (BDS) or</li> <li>Diploma in Dental Assistant/Dental Nursing/Hygienist or</li> <li>Bachelor’s degree in nursing (minimum of three (3) years full-time course duration) or</li> <li>Degree in Nursing (minimum two (2) years course duration) and Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia</li> <li>For UAE nationals graduates of UAE or non-UAE universities are exempted from the experience and clinical training requirements for the applied title. (UAE National must submit a copy of their birth certificate and the mother’s family book)</li> <li>Non-UAE national graduates from UAE universities are required to successfully complete six (6) months of clinical training post-graduation in an APS health facility (except for Registered and assistant Nurse titles)</li> <li>Must hold a valid License/Registration to practice in their home country and/or country of last employment (where applicable)</li> <li>Must hold a minimum of a valid Basic Life Support (BLS) Certification or others according to the scope of practice</li></ul><p><span><strong>PROFESSIONAL EXPERIENCE:</strong></span></p><br><ul> <li><span>Minimum of four (4) years of nursing care/dental experience</span></li> <li><span>Previous experience in a Private Healthcare institute is an asset</span></li> <li><span>Knowledge of dental assisting techniques and procedures for all phases of general dentistry</span></li> <li><span>Ability to prioritize tasks ensuring effective functioning of the area</span></li> <li><span>Skills in assessment of patient and family’s physical and psychological needs</span></li> <li><span>Skills in coordination and planning of care and prioritising care based on individual needs</span></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span> </span><p><b><span><span><span>Therapist, SIRO One Za'abeel</span></span></span> </b><br>
<span><span>(<span>21071</span></span></span>)</p><br> <p><span><span><b>SIRO One Za’abeel </b>is more than a hotel – it’s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality – through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels.</span></span></p><br> <p><span><span>Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they’re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise.</span></span></p><br> <p><span><span>Be a part of the world’s first digitally integrated fitness and recovery hotel concept in Dubai and be inspired to become the best version of yourself, celebrating every milestone along the way. <b>SIRO One Za’abeel</b> creates an immersive lifestyle destination for a global community of fitness and wellbeing fanatics, enabling our guests to unlock and maintain peak mental and physical performance. <b>SIRO One Za’abeel </b>is the newest global hospitality and lifestyle brand by Kerzner International, owner of the iconic Atlantis Resort and Residences and ultra-luxury One&Only resorts worldwide.</span></span></p><br>
<p><span><span>Job Summary</span></span></p><br>
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<p><span><span><span>To </span><span>have excellent customer service skills and have the ability to make each and every one of our guests feel comfortable and special.</span> <span>You'll</span><span> be able to deliver exceptional </span><span>result focused</span> <span>treatments</span><span>.</span><span>E</span><span>nsure that the </span><span>Recovery Lab</span><span> is well </span><span>maintained</span><span>, </span><span>clean and presentable</span><span> and able to </span><span>operate</span><span> the business aspects of a spa environment such as reception and stock control</span><span>. To promote the overall philosophy and services of the </span><span>Recovery Lab</span> <span>with specialist </span><span>expertise</span><span> and targeted treatments</span> <span>in order to</span><span> reinforce the reputation and profile of</span><span> SIRO</span><span> for providing a</span><span>n</span> <span>immersive </span><span>lifestyle </span><span>destination</span><span>.</span></span></span></p><br>
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<p><span><span>Key Duties and Responsibilities</span></span></p><br>
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<p><span><span><span>To </span><span>assist</span><span> the </span><span>Recovery</span> <span>Manager</span> <span>responsibilities </span><span>f</span><span>or the management and performance of the </span><span>Recover </span><span>L</span><span>ab</span><span>, ensuring </span><span>high standards</span><span> of professionalism, customer </span><span>service</span><span> and </span><span>optimum</span><span> financial performance.</span></span></span></p><br>
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<p><span><span><span>Present a professional appearance and attitude at all </span><span>times and</span><span> maintain an excellent standard of customer service.</span></span></span></p><br>
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<p><span><span><span>Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments </span><span>comply with</span><span> current legislation and company standards</span></span></span></p><br>
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<p><span><span>Ensure client experience is proficient including bookings and consultation cards</span></span></p><br>
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<p><span><span>Manage customer feedback effectively to ensure continuous service and program improvement</span></span></p><br>
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<p><span><span><span>Ensure customers and guests receive friendly and consistent </span><span>personalised</span><span> service from all team members</span></span></span></p><br>
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<p><span><span>Respond to audits to ensure continual improvement is achieved</span></span></p><br>
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<p><span><span><span>Ensure health, safety and COSHH regulations are </span><span>complied with</span></span></span></p><br>
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<p><span><span><span>Be flexible in your job role and willing to </span><span>assist</span><span> in all other duties, within reason, as requested by your manager according to training you have been given.</span></span></span></p><br>
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<p><span><span>Perform other requested duties related to work</span></span></p><br>
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<p><span><span><span>B</span><span>e motivated to ensure transfer of </span><span>know-how</span><span> and continuous positive work environment</span></span></span></p><br>
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<p><span><span><span>Monitor own and department performance and provide formal and informal feedback and appraisal </span><span>in order to</span><span> maximize efficiency</span></span></span></p><br>
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<p><span><span><span>Follow all relevant Division policies, </span><span>processes</span><span> and standard operating procedures so that work is carried out in a controlled and consistent manner</span></span></span></p><br>
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<p><span><span><span>Develops and </span><span>maintains</span><span> team morale</span></span></span></p><br>
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<p><span><span>Skills, Experience & Educational Requirements </span></span></p><br>
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<p><span><span>Fluent in English written and spoken, other languages a distinctive advantage</span></span></p><br>
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<p><span><span>Qualified to NVQ Level 3 Beauty Therapy or equivalent</span></span></p><br>
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<p><span><span>Minimum of 3 years relevant industry experience and working in a Spa environment</span></span></p><br>
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<p><span><span><span>Good knowledge </span><span>and practical experience </span><span>of the skin </span><span>/</span><span> skincare</span><span> and body treatments </span></span></span></p><br>
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<p><span><span><span>Previous</span><span> experience of working as a beauty therapist essential </span></span></span></p><br>
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<p><span><span>A keen interest in aesthetic treatments as well as beauty treatments</span></span></p><br>
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<p><span><span><span>To present</span><span> a professional and polished appearance</span><span>. </span></span></span></p><br>
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<p><span><span><span>Developing innovative retail merchandising and selection of </span><span>product</span><span>.</span></span></span></p><br>
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<p><span><span>Flexible schedule, available </span><span>to</span><span> work evenings, </span><span>weekends</span><span> and holidays</span></span></p><br>
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<br><p><span><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></span></p><br>
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<strong>Job Description<br><br></strong>About Wynn Al Marjan Island:<br><br>Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.<br><br><strong>About The Position<br><br></strong>Wynn Al Marjan Island is currently seeking a Driver - Office Services and Mail Room to join the resort’s Office Services and Mail Room team.<br><br><strong>Responsibilities<br><br></strong>The primary duties and responsibilities of this role are:<br><br><ul><li> Operates the assigned company vehicle safely and in full compliance with UAE traffic laws, speed limits, and Wynn Al Marjan Island driving and safety standards. </li><li> Completes daily scheduled runs to government departments, banks, courier depots, suppliers, corporate offices and other approved destinations within agreed time windows. </li><li> Collects and delivers mail, parcels, documents, cheques, passports, visas and supplies, securing signed proof of delivery for controlled items. </li><li> Takes personal custody of confidential, original and high-value items in transit, keeping them secured in the vehicle and never leaving them unattended. </li><li> Maintains the daily trip log, recording each journey, destination, purpose, mileage, fuel and items carried, and submits it to the Assistant Manager. </li><li> Plans efficient routes, groups errands sensibly and alerts the department when a request cannot be completed the same day. </li><li> Loads and unloads the vehicle carefully, securing loads correctly and protecting documents and goods from damage, weather and heat. </li><li> Transports colleagues and visitors on authorized journeys when requested, driving smoothly and courteously and assisting with luggage or materials. </li><li> Performs daily pre-trip and post-trip checks and reports any vehicle defect immediately before use. </li><li> Keeps the vehicle clean, presentable and properly equipped inside and out, reflecting the standards of the resort. </li><li> Tracks vehicle registration, insurance, servicing and inspections, notifying the Assistant Manager before renewals or service are due. </li><li> Refuels the vehicle using the approved account or card, retains all receipts and submits them with the fuel log. </li><li> Reports any accident, fine, breakdown, theft or loss immediately to the Assistant Manager, Security, and supports any investigation. </li><li> Supports the mail room between runs by sorting, logging, dispatching and delivering mail, supplies and office move items. </li><li> Maintains confidentiality over all correspondence, documents, passengers and information encountered in the course of the work. </li><li> Performs other reasonable duties appropriate to the position as assigned by management. <br><br></li></ul><strong>About You<br><br></strong>The ideal candidate for this position will have the following experience and qualifications:<br><br><ul><li> Valid UAE driving license held for a minimum of two years, with a clean driving record. </li><li> High school certificate preferred; the ability to read and record addresses, documents and logs accurately is essential. </li><li> Minimum two years of professional driving experience in the United Arab Emirates, preferably with a hotel, resort, corporate office or courier company. </li><li> Sound knowledge of routes across Ras Al Khaimah, Dubai, Sharjah and Abu Dhabi, and confident use of navigation applications. </li><li> Familiarity with the locations and procedures of government offices, banks and courier depots commonly used by hospitality employers is an advantage. </li><li> Good working English, spoken and written, sufficient to follow instructions, read documentation and complete logs; Arabic is an advantage. </li><li> Basic smartphone literacy for navigation, delivery confirmations and communication with the department. </li><li> Punctual, reliable and able to work without close supervision while off property. </li><li> Safety conscious and patient behind the wheel, with a calm attitude in heavy traffic and no tolerance for shortcuts on speed or vehicle condition. </li><li> Well-groomed, courteous and professional in appearance and manner when representing the resort externally and when carrying passengers. </li><li> Integrity and discretion in handling confidential documents, high-value items and company property. </li><li> Physically able to lift, carry and load parcels, boxes and supplies, and to work outdoors in high temperatures for short periods. </li><li> Eligible to live and work in the United Arab Emirates, able to satisfy pre-employment screening requirements, and willing to work a rotating shift pattern including early mornings, evenings, weekends and public holidays. <br><br></li></ul><strong>About Wynn Al Marjan Island’s Benefits<br><br></strong>We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.<br><br><strong>The Role:<br><br></strong>As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to <strong>discover and build tailored, domain-specific use cases</strong>. You will architect and prototype <strong>state-of-the-art AI and technical solutions</strong> on the Celonis platform, demonstrate their business impact to C-suite Executives, and ensure successful implementation, adoption, and value realization.<br><br><strong>The work you’ll do:<br><br></strong><ul><li>Discovery & Advanced AI Solutioning: Act as the foremost Celonis product and domain positioning expert. Seamlessly translate deep domain expertise and complex customer requirements into flawless enterprise architecture. You will lead technical discovery to architect, prototype, and build bespoke, state-of-the-art AI solutions targeting nuanced operational pain points.</li><li>AI Solution Development: Lead the end-to-end execution of high-stakes Proof-of-Value (PoV) projects. Architect and deliver highly secure, scalable LLM/agent systems with advanced RAG, tools, and strict guardrails; integrating flawlessly with rigid enterprise data, identity, and compliance frameworks.</li><li>Value Selling & Realization: Act as a trusted advisor, maintaining active involvement with strategic accounts to ensure programmatic value realization until agreed-upon value, massive adoption thresholds, and operational transformations are achieved.</li><li>Domain & Industry Specialization: Leverage deep domain expertise combined with cross-system, AI-driven solutioning to architect industry-specific E2E solutions. You will codify this work into reusable methodology and globally scalable assets to accelerate time-to-value and mentor junior peers.<br><br></li></ul><strong>The qualifications you need:<br><br></strong><ul><li>Executive-Facing Presales & Value Engineering (7+ years): Demonstrated experience independently owning the technical close and driving compelling AI transformation narratives. Requires a proven background in accountable PoV execution, complex ROI/TCO modeling, and showcasing the Art of the Possible by pitching visionary solutions to hidden problems—with a clear track record of driving projects all the way through to achieved value.</li><li>Domain & Industry Expertise: Comprehensive knowledge of core operational workflows and industry landscapes (e.g., supply chain, finance). You can speak the language of C-suite executives and seamlessly connect complex, systemic bottlenecks to strategic AI solutions.</li><li>Agentic AI Systems: Advanced architectural mastery of LLM orchestration, tool use/function calling, RAG, agents, prompt engineering, and agentic patterns for enterprise workflows.</li><li>Math & Operations Research: Practical, expert-level application of linear/nonlinear optimization, rigorous statistical analysis, reinforcement learning, and advanced predictive forecasting.</li><li>Production ML/LLMOps at Scale: Extensive experience in designing deployment architectures and dictating reliability standards for production-grade AI across cloud providers (AWS Bedrock, Azure AI, GCP Vertex AI).</li><li>Software/Data Engineering: Python proficiency, modular API design, creating reusable libraries, advanced SQL, and scalable data integration using ML/AI frameworks (PyTorch, TensorFlow, scikit-learn, XGBoost, Hugging Face).</li><li>AI Architecture & Security: Proven ability to architect secure enterprise cloud environments, ensuring stringent adherence to identity and access management (IAM) protocols, data governance frameworks, global privacy laws, and overarching security standards.</li><li>Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos. Flawless English with exceptional executive presence.</li><li>Degree: Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.<br><br></li></ul><strong>What Celonis can offer you:<br><br></strong><ul><li>Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.</li><li>Ownership from Day 1: Every full-time Celonaut is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.</li><li>Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.</li><li>Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.</li><li>Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.</li><li>Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks that prioritize work/life balance.</li><li>Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.</li><li>Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.</li><li>Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.<br><br></li></ul><strong>About Us:<br><br></strong>Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.<br><br>Get familiar with the Celonis Process Intelligence Platform by watching this video.<br><br><strong>Celonis Inclusion Statement:<br><br></strong>At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.<br><br><strong>Your Privacy:<br><br></strong>Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices<br><br>By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.<br><br><strong>Use of Artificial Intelligence Tools<br><br></strong>We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations.<br><br>The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it.<br><br>Please be aware of common job offer scams, impersonators and frauds. Learn more here.<br><br>
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet.<br><br><strong>The Role:<br><br></strong>As Senior Applied Value Engineer, you are a strategic pioneer leading the charge in solving complex, business-critical problems for our customers. Working with our most strategic global accounts, you will diagnose their strategy and key operational challenges to <strong>discover and build tailored, domain-specific use cases</strong>. You will architect and prototype <strong>state-of-the-art AI and technical solutions</strong> on the Celonis platform, demonstrate their business impact to C-suite Executives, and ensure successful implementation, adoption, and value realization.<br><br><strong>The work you’ll do:<br><br></strong><ul><li>Discovery & Advanced AI Solutioning: Act as the foremost Celonis product and domain positioning expert. Seamlessly translate deep domain expertise and complex customer requirements into flawless enterprise architecture. You will lead technical discovery to architect, prototype, and build bespoke, state-of-the-art AI solutions targeting nuanced operational pain points.</li><li>AI Solution Development: Lead the end-to-end execution of high-stakes Proof-of-Value (PoV) projects. Architect and deliver highly secure, scalable LLM/agent systems with advanced RAG, tools, and strict guardrails; integrating flawlessly with rigid enterprise data, identity, and compliance frameworks.</li><li>Value Selling & Realization: Act as a trusted advisor, maintaining active involvement with strategic accounts to ensure programmatic value realization until agreed-upon value, massive adoption thresholds, and operational transformations are achieved.</li><li>Domain & Industry Specialization: Leverage deep domain expertise combined with cross-system, AI-driven solutioning to architect industry-specific E2E solutions. You will codify this work into reusable methodology and globally scalable assets to accelerate time-to-value and mentor junior peers.<br><br></li></ul><strong>The qualifications you need:<br><br></strong><ul><li>Executive-Facing Presales & Value Engineering (7+ years): Demonstrated experience independently owning the technical close and driving compelling AI transformation narratives. Requires a proven background in accountable PoV execution, complex ROI/TCO modeling, and showcasing the Art of the Possible by pitching visionary solutions to hidden problems—with a clear track record of driving projects all the way through to achieved value.</li><li>Domain & Industry Expertise: Comprehensive knowledge of core operational workflows and industry landscapes (e.g., supply chain, finance). You can speak the language of C-suite executives and seamlessly connect complex, systemic bottlenecks to strategic AI solutions.</li><li>Agentic AI Systems: Advanced architectural mastery of LLM orchestration, tool use/function calling, RAG, agents, prompt engineering, and agentic patterns for enterprise workflows.</li><li>Math & Operations Research: Practical, expert-level application of linear/nonlinear optimization, rigorous statistical analysis, reinforcement learning, and advanced predictive forecasting.</li><li>Production ML/LLMOps at Scale: Extensive experience in designing deployment architectures and dictating reliability standards for production-grade AI across cloud providers (AWS Bedrock, Azure AI, GCP Vertex AI).</li><li>Software/Data Engineering: Python proficiency, modular API design, creating reusable libraries, advanced SQL, and scalable data integration using ML/AI frameworks (PyTorch, TensorFlow, scikit-learn, XGBoost, Hugging Face).</li><li>AI Architecture & Security: Proven ability to architect secure enterprise cloud environments, ensuring stringent adherence to identity and access management (IAM) protocols, data governance frameworks, global privacy laws, and overarching security standards.</li><li>Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos. Flawless English with exceptional executive presence.</li><li>Degree: Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.<br><br></li></ul><strong>What Celonis can offer you:<br><br></strong><ul><li>Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.</li><li>Ownership from Day 1: Every full-time Celonaut is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants.</li><li>Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment.</li><li>Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration.</li><li>Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.</li><li>Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks that prioritize work/life balance.</li><li>Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.</li><li>Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.</li><li>Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision.<br><br></li></ul><strong>About Us:<br><br></strong>Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.<br><br>Get familiar with the Celonis Process Intelligence Platform by watching this video.<br><br><strong>Celonis Inclusion Statement:<br><br></strong>At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.<br><br><strong>Your Privacy:<br><br></strong>Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices<br><br>By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.<br><br><strong>Use of Artificial Intelligence Tools<br><br></strong>We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations.<br><br>The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it.<br><br>Please be aware of common job offer scams, impersonators and frauds. Learn more here.<br><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About RemotePass RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere - and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product - rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including EBRD, 500 Global, Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.<br> About the Role: We are looking for a thoughtful and proactive Business Development Representative (BDR) to join our growing team.<br> As an BDR at RemotePass, you will serve as the first point of contact for prospective clients.<br> Your primary responsibility will be to identify new business opportunities by researching, connecting and fostering relationships with multiple contacts within all levels of our target prospect segments.<br> You will play a vital role in supporting revenue growth by laying the foundation for the sales process through clear communication and relationship building.<br> Responsibilities: Conduct thorough research to identify potential clients in target markets and build a reliable pipeline of leads.<br> Maintain high volume outbound activity, including a consistent daily cadence of personalized cold calls to connect with key decision makers in their native language.<br> Adopt a consultative discovery approach, using open-ended questions to uncover pain points regarding global hiring and compliance.<br> Engage with prospects through various channels, including phone, email and social media, to create genuine interest in RemotePass's services.<br> Navigate objections with patience and empathy, reframing challenges into opportunities for partnership and value-driven solutions.<br> Support leads by understanding their needs, crafting helpful messages to secure introductory meetings.<br> Coordinate appointments and demos for account executives or sales managers.<br> Maintain accurate records of lead interactions and progress in our CRM system.<br> Work toward clearly defined daily outreach targets and monthly pipeline goals, with a focus on high-quality execution and team impact.<br> Collaborate with the sales and marketing teams to improve outreach strategies and sharing of best practices.<br> Stay informed about industry trends and market dynamics to enhance your communication techniques.<br> Remote-First Culture: We don’t just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> Bachelor’s degree in Business, Marketing, or a related field.<br> 2 years of experience in sales, customer service, recruitment, or a similar role, ideally in a tech or SaaS environment.<br> Professional or Native fluency in Arabic and English.<br> Exceptional verbal and written communication skills in your target language, with the ability to navigate complex business nuances and cultural etiquette.<br> Demonstrated comfort with high-activity outbound environments, including the ability to remain positive and professional during extensive daily phone outreach.<br> Exceptional active listening skills, with the ability to synthesize information quickly and pivot conversations based on prospect feedback.<br> Proven ability to handle pushback gracefully, staying curious rather than defensive when faced with common industry objections.<br> A positive attitude and a passion for helping clients, with a strong willingness to learn and adapt.<br> Experience with CRM software (e.<br>g., HubSpot, Salesforce) is a plus.<br> Exceptional time-management skills to balance intensive calling blocks with high-quality lead research and discovery preparation.<br> Outstanding organizational skills and attention to detail to manage leads effectively.<br> Ability to succeed in an evolving environment and work both independently and as part of a supportive team.<br></span> </div>
<strong> <br> </strong> <strong> Who we are<br> </strong> <br>PRYPCO is MENA s first all-digital real estate ownership platform and a leading fintech company in the region.<br> <br>Headquartered in Dubai, we are changing how people buy, finance, invest in and manage property through one connected ecosystem. <ul> <li> <strong>Property investment:</strong> PRYPCO Blocks, regulated by the DFSA, makes fractional ownership of Dubai real estate accessible from AED 500. PRYPCO Mint, licensed by VARA and launched in partnership with the Dubai Land Department, enables tokenized property ownership.</li> <li> <strong>Mortgage:</strong> One of the UAE s leading mortgage platforms, serving customers directly and through our network of mortgage brokers.</li> <li> <strong>Real Estate, Property Management, Golden Visa and Wills & Legacy:</strong> Connected services that support clients at every stage of their property journey.</li> </ul> <strong>About the Role</strong> <br>We are looking for a Bilingual Copywriter fluent in Arabic and English who can do more than write good copy. You should be a strong storyteller who understands how an idea develops from a marketing objective into a campaign, social post, video script, email, landing page, blog, thought-leadership article or product message. Social media will be a major part of the role, so we are looking for someone who understands how people consume content today: strong hooks, platform-native writing, short-form storytelling, cultural relevance and the ability to turn trends and conversations into content that makes sense for the brand. At the same time, you should be comfortable developing long-form content that requires structure, research and a clear point of view, including blogs, educational content and thought leadership. You will work closely with Creative, Social, Brand, Product, Performance, PR and other teams to develop communication across PRYPCO and its different business verticals. This role requires someone who can think strategically, write creatively and execute confidently in both Arabic and English. <strong>What You ll Be Responsible For<br> <br> </strong> Write and develop bilingual Arabic and English copy across: <ul> <li>Social media</li> <li>Brand and product campaigns</li> <li>Video and short-form scripts</li> <li>CRM and email</li> <li>Digital advertising</li> <li>Websites and landing pages</li> <li>Blogs and educational content</li> <li>Thought-leadership articles</li> <li>Product communications</li> <li>OOH and offline marketing</li> <li>Brand and marketing materials</li> <li>Develop social-first copy and concepts, including hooks, captions, scripts, content series, reactive content and campaign extensions.</li> <li>Develop long-form content, including blogs, articles, educational pieces and thought leadership, with strong structure, storytelling and clear messaging.</li> <li>Research topics and turn complex information, data or industry developments into content that is easy to understand and engaging to read.</li> <li>Translate and adapt communication between Arabic and English while ensuring the output feels native to each language rather than directly translated.</li> <li>Build strong narratives and storytelling across campaigns and content, connecting individual pieces of communication into a wider story.</li> <li>Understand the objective behind a brief and translate it into clear messaging, creative territories and content ideas.</li> <li>Contribute to campaign ideation from the early stages, including the core idea, messaging, audience, channels and execution.</li> <li>Understand go-to-market strategies and broader marketing objectives, and ensure copy supports the intended audience, channel and business goal.</li> <li>Work with Social and Creative teams to turn trends, cultural moments and audience behaviours into relevant content opportunities.</li> <li>Collaborate with designers, video teams and other creatives to ensure copy and visuals work together rather than being developed in isolation.</li> <li>Maintain PRYPCO s tone of voice consistently across Arabic and English.</li> <li>Review and proofread bilingual communication to maintain a high standard of language, accuracy and consistency.</li> <li>Track projects and deliverables clearly, managing priorities, deadlines, feedback and final approvals.</li> <li>Use AI tools as part of the creative and content workflow for research, ideation, exploration, efficiency and iteration while maintaining strong human judgment and ensuring all final output meets brand and quality standards.</li> <li>Stay informed on changes in social platforms, content formats, audience behaviour, AI tools and how people discover and consume content.<br> <br> <strong>Must-Have<br> <br> </strong> </li> <li>Fluent/native-level Arabic and strong professional English writing skills.</li> <li>Strong social media copywriting experience. You should understand hooks, captions, short-form scripts, platform behaviour and how writing needs to change depending on the channel.</li> <li>Proven experience creating original Arabic and English marketing copy, rather than relying primarily on translation.</li> <li>Strong content storytelling skills across both short-form and long-form formats.</li> <li>Experience writing long-form content, including blogs, articles, educational content or thought leadership.</li> <li>Strong ability to research a topic, understand complex information and turn it into clear, engaging content.</li> <li>Experience developing copy for campaigns and marketing initiatives across multiple channels.</li> <li>Ability to understand a marketing brief, target audience, communication objective and desired action before developing copy.</li> <li>Understanding of go-to-market and marketing strategy fundamentals and how content supports wider business and marketing objectives.</li> <li>Strong cultural awareness and the ability to adapt tone and messaging for different audiences.</li> <li>Strong proofreading skills and attention to detail in both Arabic and English.</li> <li>Experience working collaboratively with designers, social teams, video teams, marketers and other stakeholders.</li> <li>Ability to manage multiple projects, track deliverables and work within fast-moving timelines.</li> <li>AI fluency: comfortable using modern AI tools for research, brainstorming, content exploration, iteration and workflow efficiency, while knowing when human judgment, fact-checking and rewriting are required.</li> <li>A strong portfolio demonstrating bilingual work across social, campaigns, storytelling and long-form content.<br><br></li></ul><p><strong>Desired Candidate Profile</strong></p><strong>Must-Have<br> <br> </strong> <ul> <li>Fluent/native-level Arabic and strong professional English writing skills.</li> <li>Strong social media copywriting experience. You should understand hooks, captions, short-form scripts, platform behaviour and how writing needs to change depending on the channel.</li> <li>Proven experience creating original Arabic and English marketing copy, rather than relying primarily on translation.</li> <li>Strong content storytelling skills across both short-form and long-form formats.</li> <li>Experience writing long-form content, including blogs, articles, educational content or thought leadership.</li> <li>Strong ability to research a topic, understand complex information and turn it into clear, engaging content.</li> <li>Experience developing copy for campaigns and marketing initiatives across multiple channels.</li> <li>Ability to understand a marketing brief, target audience, communication objective and desired action before developing copy.</li> <li>Understanding of go-to-market and marketing strategy fundamentals and how content supports wider business and marketing objectives.</li> <li>Strong cultural awareness and the ability to adapt tone and messaging for different audiences.</li> <li>Strong proofreading skills and attention to detail in both Arabic and English.</li> <li>Experience working collaboratively with designers, social teams, video teams, marketers and other stakeholders.</li> <li>Ability to manage multiple projects, track deliverables and work within fast-moving timelines.</li> <li>AI fluency: comfortable using modern AI tools for research, brainstorming, content exploration, iteration and workflow efficiency, while knowing when human judgment, fact-checking and rewriting are required.</li> <li>A strong portfolio demonstrating bilingual work across social, campaigns, storytelling and long-form content.</li> </ul> <strong>Good-to-Haves<br> <br> </strong> <ul> <li>Experience working with a fast-growing technology, fintech, proptech, real estate or consumer brand.</li> <li>Experience contributing to campaign concepts beyond copy execution</li> <li>Experience writing for senior leadership or developing executive thought leadership, opinion pieces or industry commentary.</li> <li>Understanding of SEO, keyword strategy and search-led content</li> <li>Understanding of paid social and performance creative principles.</li> <li>Experience with CRM and lifecycle communication.</li> <li>Familiarity with content analytics and using performance insights to improve future content.</li> <li>Comfortable learning and working directly in new platforms, tools and content systems, rather than relying on someone else to publish or implement the work.</li> <li>Experience with tools such as Framer, Webflow, WordPress or other CMS/website-building platforms.</li> <li>Familiarity with project management, content management and collaborative workflow tools.</li> <li>Curiosity around emerging AI, creative and marketing platforms, with the ability to quickly learn new tools and incorporate them into day-to-day workflows.</li> <li>Knowledge of Gulf/UAE culture and the ability to write naturally for audiences across the GCC.</li> <li>Experience adapting Arabic copy across different tones, markets or dialects where appropriate.</li> </ul> <strong>What We re Looking For<br> <br> </strong> <ul> <li>We are not looking for someone who simply waits for a brief and writes the requested caption.</li> <li>We are looking for someone who asks why we are communicating, who we are speaking to and what we want them to do, understand or feel before deciding what to write.</li> <li>You should be equally comfortable writing a three-word campaign headline, a 20-second social script or a 1,000-word thought-leadership article.</li> <li>You should be comfortable challenging an idea, suggesting a stronger hook, proposing a different way to tell the story and taking ownership of your work from brief through to final execution.</li> <li>We also value people who are curious about how the work gets made. If there is a new platform, tool or way of working that helps us move faster or create better content, we want someone who is willing to learn it and work through it.</li> <li>Most importantly, you should know how to make complicated ideas simple, human and interesting in both Arabic and English.</li> </ul>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Formulates an approved vendors list encompassing all categories.<br>CANDIDATE PROFILE <br>Education and Experience <br>4-year bachelor's degree in Finance and Accounting or related major. or a minimum of 2 years’ experience in Purchasing or a related field.<br>CORE WORK ACTIVITIES <br>Managing Work, Projects, Policies, and Standards for Purchasing Across Departments<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Assures sanitation compliance.<br>• Assists Executive Chef in all aspects of purchasing (e.g., Food, Beverage and Controllable) to ensure quality and profitability.<br>• Orders all food and beverage based on business needs.<br>• Assists Executive Chef in maintaining/lower budgeted food/controllable costs.<br>• Delegates and enforces first in/first out inventory rotation for all storeroom products.<br>• Maintains sanitation and safety standards as specified in the brand guidelines.<br>• Ensures that proper safeguards are in effect for the security of the food and beverage storeroom assets.<br>• Enforces item use-up with storeroom personnel and kitchen management to keep inventory at lowest level possible levels.<br>• Communicates with kitchen, restaurant management and vendors to ensure timing of deliveries satisfies advanced food production needs.<br>• Checks invoice on goods received against shipment to ensure quantity, quality, weights and purchase specifications are as ordered.<br>• Uses existing computer programs to perform daily and period end food and beverage costs.<br>• Maintains inventory controls for proper levels, dating, rotation, requisitions, etc.<br>• Completes administrative tasks on a timely basis (e.g., C-7s, menu costing, general office duties).<br>• Completes period end inventory according to Food and Beverage and Accounting standard operation procedures.<br>• Calculates figures for food and beverage inventory.<br>• Ensures that price and product availability issues are communicated as needed to the F & B Director and Executive Chef.<br>• Ensures all LSOP's are adhered to by all employees.<br>• Receives and inspects all deliveries.<br>• Maintains an accurate controllable log and beverage perpetual<br>• Ensures accurate administration of all invoices, and adherence to proper bookkeeping procedures.<br>Demonstrating and Applying Accounting Knowledge to Purchasing Operations<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>Supporting Purchasing Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Ensure disciplinary situations are addressed in timely fashion and with consistency.<br>• Ensures performance reviews are completed on a timely basis for supervisors and non-management employees.<br>Maintaining Finance and Accounting Goals<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Interacts with kitchen staff, vendors and Executive Chef.<br>• Uses existing computer programs effectively to post invoices, update items and costs.<br>• Attends and participates in all pertinent meetings.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><span>The Senior Vice President – Stream Head, Finance Technology is accountable for the strategy, architecture, delivery, support, governance and transformation of Finance Technology platforms across the bank. The role ensures secure, resilient, compliant and efficient technology services supporting Finance, Regulatory Reporting, General Ledger, Reconciliation, Management Reporting, Treasury Accounting, Financial Controls and Data Governance.</span></p><br><p><span>Accountable for defining and executing the Finance Technology roadmap, future-state architecture and target operating model aligned with the Group CFO organization, business priorities, regulatory obligations, enterprise technology strategy, operational resilience requirements and technology risk standards.</span></p><br><p><span>The role provides end-to-end ownership across financial accounting and control, financial close, planning and performance management, profitability and funds transfer pricing, OFSAA, regulatory and management reporting, Finance data warehouses and engineering, reconciliation, financial analytics and interfaces with Core Banking, Treasury, Payments and Channels.</span></p><br><p><span>The role leads the Run, Change and Transform agenda, balancing platform availability, service continuity, statutory deadlines and regulatory delivery with modernization, cloud adoption, automation, simplification and technology-debt reduction. It is the primary Technology partner to Finance leadership and represents Finance Technology in executive, audit, regulatory and governance forums.</span></p><br><p><span>The role builds a high-performing Finance Technology organization, develops succession and specialist capability, and governs strategic vendors and system integrators while driving measurable outcomes in stability, delivery, risk reduction, control effectiveness, cost management and stakeholder confidence.</span></p><br><p><span><span>The role provides strategic Finance Technology leadership for new-country and legal-entity launches, including markets such as KSA and future operating models requiring in-country data residency or local data-centre deployment. It assesses the impact on consolidated Finance platforms and defines scalable architectures that balance local regulatory requirements with Group standardization, control and operational resilience.</span></span></p><br><p><span><span>The role is also the key Finance Technology partner for major Risk programmes, Oracle Enterprise Performance Management (EPM Cloud) evolution, Finance Artificial Intelligence solution evaluation and enterprise data-quality decisions that influence executive management and Board reporting.</span></span></p><br><p><span><span>The role has strategic accountability for customer profitability and business performance management capabilities that provide critical performance insights across Wholesale Banking, Retail Banking, International Banking and Financial Institutions.</span></span></p><br><span>Operating Budget</span><p><span>Accountable for governance, prioritization and financial performance of the 2027 Finance Technology operating expenditure of approximately AED 7.01 million.</span></p><br><span>Number of Staff</span><p><span>• 17 existing Finance Technology resources: 10 supporting Run / production services and 7 supporting transformation, including Program/Project resource augmentation.</span></p><br><p><span>• Net Finance Technology workforce capacity: 40 to 65+ resources </span></p><br><br><span>Capital Exp. Budget</span><p><span>Influences and governs approximately AED 35.11 million of Finance Technology CAPEX</span></p><br><p><span>In addition, governs AED 4.50 million of Finance Technology URF funding.</span></p><br><p><span>Other</span></p><br><p><span>• Own mission-critical Finance platforms across countries and legal entities</span></p><br><p><span>• Lead the Finance Technology Run, Change and Transform agenda</span></p><br><p><span>• Define and execute the Finance Technology strategy and target architecture</span></p><br><p><span>• Support financial close, general ledger integrity, statutory and regulatory reporting</span></p><br><p><span>• Lead OFSAA, planning, profitability, Finance data engineering and reporting capabilities</span></p><br><p><span>• Manage senior stakeholder alignment with Group Finance, Risk, Data, Operations and Audit</span></p><br><p><span>• Lead and develop high-performing, geographically distributed teams</span></p><br><p><span>• Oversee strategic vendors, system integrators and managed-service partners</span></p><br><p><span>• Drive cross-functional solution design, engineering, testing and delivery</span></p><br><p><span>• Operate at enterprise scale within a complex, regulated and multi-vendor ecosystem</span></p><br><p><span><span>• Shape Finance Technology strategy for country launches, local data-residency requirements and deployment-model changes affecting consolidated Group platforms</span></span></p><br><p><span><span>• Provide architectural leadership for cross-functional Risk programmes and the future evolution of Oracle EPM and Finance AI capabilities</span></span></p><br><br><p><span>• Define and execute the Finance Technology strategy, target architecture, technology roadmap and target operating model within the enterprise strategy, architecture principles, investment priorities and cross-stream standards established by the Head of Core Banking, Finance and Treasury Technology.</span></p><br><p><span>• Lead modernization across Finance platforms through simplification, automation, cloud adoption where appropriate, application rationalization and systematic reduction of technology debt.</span></p><br><p><span>• Own end-to-end service outcomes for General Ledger, financial accounting, regulatory reporting, reconciliation, FTP and profitability, Finance data warehouses, management reporting, analytics and integrations with Core Banking, Treasury, Payments and Channels.</span></p><br><p><span>• Ensure critical Finance systems achieve strong availability, recoverability, performance, capacity, security and service continuity, supported by disciplined Incident, Problem, Change and Release Management.</span></p><br><p><span>• Lead major-incident reviews and root-cause analysis, eliminate repeat incidents, strengthen preventive controls and improve observability and production-support effectiveness.</span></p><br><p><span>• Enable controlled and timely period-end processing, ledger interfaces, accounting rules, posting controls and reconciliation, protecting completeness, accuracy, lineage and auditability from source transactions to financial statements.</span></p><br><p><span>• Deliver statutory and regulatory reporting capabilities across jurisdictions, ensuring controlled calculations, data lineage, evidence retention, submission readiness and timely implementation of regulatory change.</span></p><br><p><span>• Provide strategic ownership of OFSAA and related platforms supporting funds transfer pricing, profitability, allocation, management reporting and regulatory use cases, with strong lifecycle and performance management.</span></p><br><p><span>• Advance enterprise planning, budgeting, forecasting, scenario modelling, cost management and performance analytics, integrating actuals, plans, drivers and management information.</span></p><br><p><span>• Lead Finance data governance and engineering by establishing authoritative data products, reusable pipelines, common definitions, reconciliation controls, metadata, lineage and financial data-quality standards.</span></p><br><p><span>• Govern Finance application engineering, APIs, middleware, workflow, batch and event-based integration, DevSecOps, testing automation, release quality and production readiness.</span></p><br><p><span>• Provide executive governance over the Finance Technology portfolio and large-scale regulatory and transformation programs, ensuring delivery across scope, cost, schedule, quality, risk, dependencies and benefits realization.</span></p><br><p><span>• Ensure compliance with Central Bank requirements, internal policies, cybersecurity standards and financial-control frameworks; support internal, external and regulatory audits and close agreed remediation actions.</span></p><br><p><span>• Own technology risk identification, treatment and escalation, including access controls, segregation of duties, vulnerabilities, data integrity, disaster recovery, vendor concentration and platform obsolescence.</span></p><br><p><span>• Partner with the CFO organization and Finance leadership; engage auditors, regulators, senior executives and vendors; and represent Finance Technology in steering committees and governance forums.</span></p><br><p><span>• Own demand prioritization, budgets, forecasts, licensing and vendor commercials. Drive cost optimization, SLA compliance, vendor performance and transparent executive reporting.</span></p><br><p><span>• Build and develop the Finance Technology team through workforce planning, succession management, capability building, talent retention and clear accountability across Run, Change and Transform.</span></p><br><p><span>• Agree and govern annual outcome targets within the role’s authority, covering critical-system availability, regulatory delivery, strategic delivery, budget and project cost variance, SLA performance, change success, and timely closure of high-risk audit findings and critical vulnerabilities. Targets should reflect approved risk appetite, funding, external dependencies and shared accountability with Finance, Operations, Risk, Cybersecurity and third-party service providers.</span></p><br><p><span><span>• Lead Finance Technology impact assessment and strategic solution design for new-country and legal-entity launches, including KSA and future markets requiring in-country data residency or local data-centre deployment. Define architectures that preserve Group-wide consolidation, standardization, control, resilience and supportability while meeting local regulatory obligations.</span></span></p><br><p><span><span>• Partner with Risk leadership and enterprise architecture on strategic Risk programmes, including IRRBB, LCR/NSFR and ILAAP. Ensure Finance Technology requirements, data flows, accounting impacts, controls, integration patterns and target-state architecture are designed coherently across Finance, Risk and enterprise data platforms.</span></span></p><br><p><span><span>• Set the technology direction and lifecycle roadmap for the Oracle EPM suite, including PBCS, ARCS, TRCS, FCCS, Cost Allocation and related capabilities. Drive adoption, integration, scalability, controls and functional expansion so that EPM becomes a core enabler of planning, close, reconciliation, tax, allocation and performance management.</span></span></p><br><p><span><span>• Lead the technology evaluation and architecture governance of Artificial Intelligence solutions for Finance. Assess strategic fit, data readiness, security, control, integration, operating-model and value considerations, and act as the Finance Technology business partner for investment and implementation decisions.</span></span></p><br><p><span><span>• Establish executive accountability for Finance data quality across critical reporting and decision-support chains. Ensure material data-quality risks are transparently measured, governed and remediated, recognizing their potential impact on Finance outcomes, regulatory reporting, executive management decisions and Board reporting.</span></span></p><br><p><span><span>• Own the technology strategy, architecture, controls and evolution of Customer Profitability and related business performance management capabilities. Ensure reliable allocation, profitability and performance insights across Wholesale Banking, Retail Banking, International Banking and Financial Institutions, enabling informed management decisions at business, customer, product, segment and legal-entity levels.</span></span></p><br><p><span>• Operate in a multi-country, highly regulated banking environment where Finance services are subject to statutory, supervisory, audit and fixed reporting deadlines.</span></p><br><p><span>• Lead across interconnected application, data, integration and infrastructure layers with material dependencies on core banking, treasury, payments, risk, enterprise data, identity, cloud and end-user computing services.</span></p><br><p><span>• Balance production stability and transformation, regulatory urgency and architecture sustainability, local jurisdiction requirements and enterprise standardization, and speed of delivery with control effectiveness.</span></p><br><p><span>• Interface effectively with Group Finance leadership, Controllers, FP&A, Regulatory Reporting, Tax, Treasury, Risk, Compliance, Internal and External Audit, Data, Operations and enterprise Technology teams.</span></p><br><p><span>• Govern a multi-vendor ecosystem including Finance platform vendors, data and reporting providers, system integrators, managed services and specialist consultancies.</span></p><br><p><span>• Operate within the bank’s technology, architecture, data, cyber, operational risk, procurement and financial governance frameworks with transparent executive escalation.</span></p><br><p><span>• Lead cross-functional business and technology teams throughout the platform and program lifecy</span></p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Grade:</strong> Grade 3</span><br><span><strong>Directorate:</strong> Marketing, Recruitment, Admissions and Communications (MRAC)</span><br><span><strong>Function:</strong> Student Recruitment Assistant</span><br><span><strong>Location:</strong> Dubai</span><br><span><strong>Employment Type:</strong> Full-time</span><br> </p><br><p><span><span><strong>About our School/Directorate/Team: </strong></span></span></p><br><p><span><span>The Marketing, Recruitment, Admissions and Communications group is at the heart of attracting, engaging and delivering exceptional student and stakeholder experiences. The Admissions Office handles over 20,000 applications to undergraduate and postgraduate programmes at our Scottish campuses each year as well as offering support and advice to admissions colleagues at our Dubai and Malaysia campuses. Our aim is to ensure that all applicants receive a high-quality service that is timely and fair, and we strive to put the applicant at the heart of everything we do.</span></span></p><br><p><span><span><strong>Purpose of Role:</strong></span></span></p><br><p><span><span>Heriot-Watt is entering an exciting phase in terms of development of its professional services. We have centralised and re-aligned our recruitment and Admissions Teams in Edinburgh and are embarking on a journey to develop a new structure for our Dubai Campus and recruitment hub. </span></span></p><br><p><span><span>Reporting to the International Student Recruitment Manager or Admissions Manager depending on responsibility, the successful candidate will take the responsibility for coordinating and delivering a range of activities that enable Heriot Watt Dubai to achieve its ambitious student recruitment and admissions targets for both UG, PG and research degrees. Student Recruitment Assistants are responsible for delivering customer facing events, both on and off campus, delivering customer service activities for all prospective students, ensuring the university is promoted in relevant and attractive ways. This role requires focus on proactive robust follow-up service to convert prospects into enrolled students and processing of admissions applications.</span></span></p><br><p><span><span>Based in the Student Recruitment and Admissions Team of our Dubai campus you will work as part of the team that provides an exceptional level of customer service to all prospective students and applicants to the University guiding them from first point of contact through to enrolment. You will be the first point of contact for phone calls and emails and respond to these within agreed response times ensuring the needs of the enquirer are met and making full use of enquiry management and CRM systems in place. As part of the admissions function, the role also requires you will work as part of the team which provides administrative support for the direct application processes. </span></span></p><br><p><span><span>Bringing together your passion for education and customer care, you will have exceptional interpersonal skills, attention to detail and be a self-starter who can support prospective students while they embark on their journey with Heriot Watt. </span></span></p><br><p><span><span><strong>Summary of Key Duties and Responsibilities</strong></span></span></p><br><p><span><span>You will be part of the team providing a high-quality front-line service to all enquirers to the University. Your main duties will be to respond to enquirers by phone or email, dealing with day-to-day queries at events and providing support for prospective students throughout their journey to Heriot Watt and assist with application processing. You will be working under the guidance of Student Recruitment Manager or Admissions Manager in Dubai.</span></span></p><br><p><span><span><strong>Key duties and responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Act as an ambassador for the University to a wide range of stakeholders, notably prospective students, parents and working professionals, </span></span></p><br></li><li><p><span><span>Always provide an exceptional applicant experience and the delivery of a customer-focused service and experience to optimise recruitment and conversion objectives, utilising the CRM system to track all engagements with HW prospective students, </span></span></p><br></li><li><p><span><span>Support optimisation of lead capture as part of the enquiries process and in line with feedback from prospective students, </span></span></p><br></li><li><p><span><span>Operating across various communication channels: phone, e-mail, face-to-face at on-campus and external events, but equally providing customer service via in-bound social media channels, incl. participating in Live Chats with prospects and applicants and other virtual events as when organised by the University, </span></span></p><br></li><li><p><span><span>Ensure that responses exceed the enquirers needs and are sent in a timely fashion and to agreed turnaround times, provide information, relevant and personalised advice to each prospective student,</span></span></p><br></li><li><p><span><span>Provide support and guidance to our student interns on a wide range of enquiries relating to student recruitment,</span></span></p><br></li><li><p><span><span>Attend and assist with execution of internal and external student recruitment events including open days, PG Masterclass, Virtual events/workshops, offer holder events and recruitment fairs, both at the campus, in-schools and at external student recruitment fairs to provide information, advice and guidance on the University’s portfolio of undergraduate, postgraduate and research programmes to prospective students</span></span></p><br></li><li><p><span><span>Capture and maintain scholarship data for new undergraduate and postgraduate students </span></span></p><br></li><li><p><span><span>To set up and maintain a calendar of student recruitment events, manage enquiries, and bookings and work with the CRM team to coordinate pre-event and follow up communications to maximise attendance for the assigned programme,</span></span></p><br></li><li><p><span><span>Assist the Domestic Recruitment Manager, Student Recruitment Officer, Admission Manger, with manging the student ambassador scheme within the Student Recruitment team to ensure events and other recruitment activities are effectively staffed and represented to maximise conversion and ultimate enrolment of prospective students, </span></span></p><br></li><li><p><span><span>To establish and maintain an effective network of contacts externally and in Schools and Services, and to work effectively with these contacts to maximise our student recruitment potential,</span></span></p><br></li><li><p><span><span>Supporting the Admissions Manager in all daily processes related to application management,</span></span></p><br></li><li><p><span><span>Ensuring that all applicants are provided with the necessary information and correspondence throughout the year,</span></span></p><br></li><li><p><span><span>Maintain a thorough knowledge of the University’s admissions policy, including assessment / selection and entry criteria and keep abreast of changes to admissions procedures</span><span>.</span></span></p><br></li><li><p><span><span>To participate in all marketing activities and other areas of work within Marketing, Student Recruitment, and admissions as required,</span></span></p><br></li><li><p><span><span>Provide support to the wider team and the Student Recruitment Manager, Student Recruitment Officer, and Admissions Manager during key admissions periods, </span></span></p><br></li><li><p><span><span>General administrative duties including filing, and other duties that may be seen as being within the scope of this position.</span></span></p><br></li><li><p><span><span>May include overseas travels to represent the university at events</span></span></p><br></li></ul><p><span><span><strong>Education, Qualifications & Experience: </strong></span></span></p><br><p><span><span><u>Essential</u></span></span></p><br><ol><li><p><span><span>Excellent literacy and numeracy skills or similar or equivalent experience,</span></span></p><br></li><li><p><span><span>Experience of working within a similar environment as outlined above, specifically with a focus on multi-channel customer experience, </span></span></p><br></li><li><p><span><span>Competent in the use of relevant IT packages including Microsoft Excel, Word and Outlook</span></span></p><br></li><li><p><span><span>Well-developed interpersonal skills,</span></span></p><br></li><li><p><span><span>Experience in face-to-face customer service role, including participating in and organising in-house and external recruitment / sales events, </span></span></p><br></li><li><p><span><span>Demonstrable professional and proactive approach,</span></span></p><br></li><li><p><span><span>Evidence of excellent attention to detail,</span></span></p><br></li><li><p><span><span>Appreciation of working with confidential information,</span></span></p><br></li><li><p><span><span>Ability to work flexibly, quickly and accurately by taking account of new information or changes in circumstances and modifying the understanding of a problem or situation accordingly</span></span></p><br></li><li><p><span><span>Experience of using initiative and creativity to resolve problems, that may be predictable but not routine, identifying practical and suitable solutions,</span></span></p><br></li><li><p><span><span>Demonstrable provision of excellent customer service.</span></span></p><br></li><li><p><span><span>Second language preferably Russian </span></span></p><br></li></ol><p><span><span><u>Desirable</u></span></span></p><br><ol><li><span><span>Educated to a degree level</span></span></li><li><span><span>Experience of administration in a higher or secondary education environment</span></span></li><li><span><span>Understanding and knowledge of UAE and international education markets and current issues</span></span></li><li><span><span>Experience of working with databases i.e. Student Record or CRM systems</span></span></li><li><span><span>Experience of enquiry management systems</span></span></li></ol><p><span><i><span>Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve. </span></i></span></p><br><p><span><strong>‘How to Apply’</strong></span></p><br><p><span>Please submit your CV and a cover letter setting out how you meet the criteria for this role. </span></p><br><p><span>Shortlisted candidates may be invited to complete an on-demand-video interview as the first stage of the selection process. Successful candidates will then proceed to in-person formal interviews at our Dubai campus. Following the formal interview, the preferred candidate will attend a second interview with senior staff at the Dubai campus before a final offer decision is made.</span></p><br><p><span>At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. </span></p><br><p><span>Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.</span></p><br><p><span>Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.</span></p><br><p><i><span><strong>The appointment is conditional upon successful completion of all Labor and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.</strong></span></i></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Grade:</strong> Grade 3</span><br><span><strong>Directorate:</strong> Marketing, Recruitment, Admissions and Communications (MRAC)</span><br><span><strong>Role:</strong> Student Recruitment Assistant</span><br><span><strong>Employment Type:</strong> Full-time</span><br><span><strong>Location:</strong> Dubai</span></p><br><p><span><strong>About our School/Directorate/Team: </strong></span></p><br><p><span>The Marketing, Recruitment, Admissions and Communications group is at the heart of attracting, engaging and delivering exceptional student and stakeholder experiences. The Admissions Office handles over 20,000 applications to undergraduate and postgraduate programmes at our Scottish campuses each year as well as offering support and advice to admissions colleagues at our Dubai and Malaysia campuses. Our aim is to ensure that all applicants receive a high-quality service that is timely and fair, and we strive to put the applicant at the heart of everything we do.</span></p><br><p><span><strong>Purpose of Role:</strong></span></p><br><p><span>Heriot-Watt is entering an exciting phase in terms of development of its professional services. We have centralised and re-aligned our recruitment and Admissions Teams in Edinburgh and are embarking on a journey to develop a new structure for our Dubai Campus and recruitment hub. </span></p><br><p><span>Reporting to the Student Recruitment Manager, the successful candidate will take the responsibility for coordinating and delivering a range of activities that enable Heriot Watt Dubai to achieve its ambitious student recruitment and admissions targets for both UG, PG and research degrees. Student Recruitment Assistants are responsible for delivering customer facing events, both on and off campus, delivering customer service activities for all prospective students, ensuring the university is promoted in relevant and attractive ways. This role requires focus on proactive robust follow-up service to convert prospects into enrolled students and processing of admissions applications.</span></p><br><p><span>Based in the Student Recruitment and Admissions Team of our Dubai campus you will work as part of the team that provides an exceptional level of customer service to all prospective students and applicants to the University guiding them from first point of contact through to enrolment. You will be the first point of contact for phone calls and emails and respond to these within agreed response times ensuring the needs of the enquirer are met and making full use of enquiry management and CRM systems in place. As part of the admissions function, the role also requires you will work as part of the team which provides administrative support for the direct application processes. </span></p><br><p><span>Bringing together your passion for education and customer care, you will have exceptional interpersonal skills, attention to detail and be a self-starter who can support prospective students while they embark on their journey with Heriot Watt. </span></p><br><p><span><strong>Summary of Key Duties and Responsibilities</strong></span></p><br><p><span>You will be part of the team providing a high-quality front-line service to all enquirers to the University. Your main duties will be to respond to enquirers by phone or email, dealing with day-to-day queries at events and providing support for prospective students throughout their journey to Heriot Watt and assist with application processing. You will be working under the guidance of Student Recruitment Manager or Admissions Manager in Dubai.</span></p><br><p><span><strong>Key duties and responsibilities:</strong></span></p><br><ul><li><span>Act as an ambassador for the University to a wide range of stakeholders, notably prospective students, parents and working professionals, </span></li><li><span>Always provide an exceptional applicant experience and the delivery of a customer-focused service and experience to optimise recruitment and conversion objectives, utilising the CRM system to track all engagements with HW prospective students, </span></li><li><span>Support optimisation of lead capture as part of the enquiries process and in line with feedback from prospective students, </span></li><li><span>Operating across various communication channels: phone, e-mail, face-to-face at on-campus and external events, but equally providing customer service via in-bound social media channels, incl. participating in Live Chats with prospects and applicants and other virtual events as when organised by the University, </span></li><li><span>Ensure that responses exceed the enquirers needs and are sent in a timely fashion and to agreed turnaround times, provide information, relevant and personalised advice to each prospective student,</span></li><li><span>Provide support and guidance to our student interns on a wide range of enquiries relating to student recruitment,</span></li><li><span>Attend and assist with execution of internal and external student recruitment events including open days, PG Masterclass, Virtual events/workshops, offer holder events and recruitment fairs, both at the campus, in-schools and at external student recruitment fairs to provide information, advice and guidance on the University’s portfolio of undergraduate, postgraduate and research programmes to prospective students</span></li><li><span>Capture and maintain scholarship data for new undergraduate and postgraduate students </span></li><li><span>To set up and maintain a calendar of student recruitment events, manage enquiries, and bookings and work with the CRM team to coordinate pre-event and follow up communications to maximise attendance for the assigned programme,</span></li><li><span>Assist the Domestic Recruitment Manager, Student Recruitment Officer, Admission Manger, with manging the student ambassador scheme within the Student Recruitment team to ensure events and other recruitment activities are effectively staffed and represented to maximise conversion and ultimate enrolment of prospective students, </span></li><li><span>To establish and maintain an effective network of contacts externally and in Schools and Services, and to work effectively with these contacts to maximise our student recruitment potential,</span></li><li><span>Supporting the Admissions Manager in all daily processes related to application management,</span></li><li><span>Ensuring that all applicants are provided with the necessary information and correspondence throughout the year,</span></li><li><span>Maintain a thorough knowledge of the University’s admissions policy, including assessment / selection and entry criteria and keep abreast of changes to admissions procedures.</span></li><li><span>To participate in all marketing activities and other areas of work within Marketing, Student Recruitment, and admissions as required,</span></li><li><span>Provide support to the wider team and the Student Recruitment Manager, Student Recruitment Officer, and Admissions Manager during key admissions periods, </span></li><li><span>General administrative duties including filing, and other duties that may be seen as being within the scope of this position.</span></li></ul><p><span><strong>Education, Qualifications & Experience: </strong></span></p><br><p><span><u>Essential</u></span></p><br><ol><li><span>Excellent literacy and numeracy skills or similar or equivalent experience,</span></li><li><span>Experience of working within a similar environment as outlined above, specifically with a focus on multi-channel customer experience, </span></li><li><span>Competent in the use of relevant IT packages including Microsoft Excel, Word and Outlook</span></li><li><span>Well-developed interpersonal skills,</span></li><li><span>Experience in face-to-face customer service role, including participating in and organising in-house and external recruitment / sales events, </span></li><li><span>Demonstrable professional and proactive approach,</span></li><li><span>Evidence of excellent attention to detail,</span></li><li><span>Appreciation of working with confidential information,</span></li><li><span>Ability to work flexibly, quickly and accurately by taking account of new information or changes in circumstances and modifying the understanding of a problem or situation accordingly</span></li><li><span>Experience of using initiative and creativity to resolve problems, that may be predictable but not routine, identifying practical and suitable solutions,</span></li><li><span>Demonstrable provision of excellent customer service. </span></li></ol><p><span><u>Desirable</u></span></p><br><ol><li><span>Educated to a degree level</span></li><li><span>Experience of administration in a higher or secondary education environment</span></li><li><span>Understanding and knowledge of UAE and international education markets and current issues</span></li><li><span>Experience of working with databases i.e. Student Record or CRM systems</span></li><li><span>Experience of enquiry management systems</span></li></ol><p><i><span>Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve. </span></i></p><br><p><i><span><strong>We may close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application promptly</strong></span></i></p><br><p><span><strong>‘How to Apply’</strong></span></p><br><p><span>Please submit your CV and a cover letter setting out how you meet the criteria for this role. </span></p><br><p><span>Shortlisted candidates may be invited to complete an on-demand-video interview as the first stage of the selection process. Successful candidates will then proceed to in-person formal interviews at our Dubai campus. Following the formal interview, the preferred candidate will attend a second interview with senior staff at the Dubai campus before a final offer decision is made.</span></p><br><p><span>At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. </span></p><br><p><span>Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.</span></p><br><p><span> Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.</span></p><br><p><i><span><strong>The appointment is conditional upon successful completion of all Labor and Immigration formalities, and the start date will need to be delayed if the employment visa is not in place.</strong></span></i></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge <br>Computer and strong hospitality skills <br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification <br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences. <br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures. <br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. <br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed. <br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents <br>Understands and complies with loss prevention policies and procedures.<br>Supervises & assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge <br>Computer and strong hospitality skills <br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification <br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>SPECIFIC DUTIES <br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences. <br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures. <br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. <br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed. <br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents <br>Understands and complies with loss prevention policies and procedures.<br>Supervises & assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>START YOUR JOURNEY WITH US<br>JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away.<br>LOVE WHAT YOU DO EVEN MORE<br>At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. <br>Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: <br>An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. <br>Learning opportunities with some of the best professionals the region has to offer.<br>We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. <br>A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: <br>World class training and development, including leadership development.<br>Recognition programs.<br>Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000!<br>Discounted food & drink in all our restaurants and bars.<br>Discounts for your friends and family.<br>Unlimited career opportunities (Internationally and locally)<br>Medical and Life insurance<br>Amazing support to ensure you have all the tools you require to complete your day-to-day tasks. <br>OUR EXPECTATIONS FROM THE ROLE:<br>JOB SUMMARY <br>To supervise and provide overall direction to the guest services and concierge teams ensuring efficiency and to maintain high standards of hospitality and service at all times.<br>Provide professional secretarial skills to the guests of the hotel, provide adequate information, anticipate guest needs and offer personalized service in order to ensure guest satisfaction.<br>Curating and delivering an exceptional experience for guests to the hotel as the first point of contact until departure.<br>CANDIDATE PROFILE<br>Experience:<br>Minimum 2 years in similar role, must be a Les Clefs d’Or Member.<br>Skills and Knowledge <br>Computer and strong hospitality skills <br>Ability to verbally communicate effectively with guests and co-workers<br>Prolonged periods of standing and/or walking<br>Hotel and local knowledge<br>Education or Certification <br>Higher secondary and above, Basic Computer skills, Typing speed of 40 words per minute.<br>Specific Duties<br>The following are specific responsibilities and contributions critical to the successful performance of the position:<br>Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>Develops specific goals and plans to prioritize, organize, and accomplish work.<br>Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences. <br>Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).<br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.<br>Responds to emergency situations using appropriate procedures. <br>Maintains awareness of daily operations and events at the hotel.<br>Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements<br>Provides warm welcome and anticipation of guest needs throughout their stay.<br>Encourages and building mutual trust, respect, and cooperation among team members.<br>Serving as a role model to demonstrate appropriate behaviors.<br>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction. <br>Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.<br>Provides check-in and check-out services and handles reservations when needed. <br>Maintains knowledge of rooms and their locations, services and facilities of the hotel.<br>Welcome all guests with a smile and maintain a professional approach at all times.<br>Maintain a professional and courteous attitude towards all guests.<br>Have a throughout Knowledge with Check-in and check-out procedures, rooms type, location and rates.<br>Be familiar with the hotel services and hours of operations.<br>Be aware of ongoing functions and meetings.<br>Be familiar with the city events.<br>Be familiar with all local attractions, hotels, restaurants, etc...<br>Control all activities of concierge/business center according to the posted rates and charge these accordingly.<br>Check all arrivals with airport pick-up requests and arrange Limousine<br>Understands and follows all call in procedure for all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>Participates as needed in the investigation of associate and guest accidents <br>Understands and complies with loss prevention policies and procedures.<br>Supervises & assists all areas of the concierge under minimum supervision.<br>Serves as a leader in displaying outstanding hospitality skills.<br>Empowers associates to provide excellent customer service.<br>Observes service behaviors of associates and provides feedback to individuals.<br>Conducts monthly job chats, half yearly and yearly performance management along with the chief concierge.<br>Maintains high visibility in public areas during peak times.<br>Conduct leadership performance reviews for all direct Reports both midyear and Year end.<br>Provides immediate assistance to guests as requested.<br>Maintains a track of guest service engagement.<br>Reviews comment cards and guest satisfaction results with associates.<br>Leads by example for training and role plays for all guest related interactions.<br>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Be able to perform any additional scope of duties if requested by the Management.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Role Purpose The role is responsible for building comms, engagement, and upskilling capability across IT. It is responsible for establishing and delivering a consistent, strategic approach to communications, upskilling, and engagement across IT and the rest of the business. The role develops and delivers a comms and upskilling plan, as well as engaging comms and learning content that supports the IT strategy and the evolution of IT itself (e.g., MIP) and the implementation required within IT and the wider business. The role works closely with corporate comms and marketing and learning and development to ensure messaging is aligned with organisational standards and delivered through the most effective channels, and plays a key part in improving transparency, engagement, understanding and capability across both IT and the wider business. Key Accountabilities Develop and maintain a single IT comms plan aligned to the IT strategy and prioritised portfolio. Establish communication framework, templates and governance for IT messaging. Create clear, engaging content including Share Point/intranet content, townhall slides, CIO announcements etc. Translate complex technical or strategic topics into accessible, business friendly messaging, ensuring messaging is consistent and aligned with agreed narrative Ensure alignment between IT comms and corporate messaging. Plan and coordinate regular IT comms such as townhalls Work closely with corporate comms and marketing team to align messaging, tone and brand standards, ensuring comms are delivered through appropriate channels. Gather feedback and monitor engagement to continuously improve communication approaches. Establish metrics to measure effectiveness and reach of IT communications. Communicate the evolution of IT (e.g. MIP) and support the implementation required within IT and the wider business. Develop and maintain an IT-wide upskilling plan and supporting content, driving a learning culture across the function. Develop and maintain an engagement plan covering IT and the wider business. Partner with programme and delivery teams on project-driven, business-facing change, which remains within delivery while the broader capability is established. Qualifications, Experience, Knowledge & Skills Bachelor’s degree in IT, Business, Communications, or related discipline Minimum 3 years of experience in communications, change, or upskilling within data, digital, or technology functions. Strong content creation and storytelling skills with the ability to simply complex topics. Experience developing structured and unified comms plans and governance. Strong stakeholder management skills. Understanding of IT initiatives and technology transformations.
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