Area Manager Jobs in UAE

[Not translated in selected language]<br><br>Restaurant Manager<br><br>Shangri-La Group | Abu Dhabi, United Arab Emirates<br><br>About Us<br><br>Find Your Shangri-La in Shangri-La.<br><br>Our story began in 1971, when the first Shangri-La opened its doors. We have since been crafting joyful experiences through heartfelt hospitality, and that legacy continues to guide us today.<br><br>As we look ahead to new horizons, we invite you to join the world of Shangri-La — shaping the next chapter and making a meaningful impact through shared purpose and the art and joy of Asian hosting.<br><br>Shangri-La Qaryat Al Beri, Abu Dhabi, offers 213 luxurious guestrooms and suites, six private pool villas, and 161 fully furnished serviced apartments featuring a one-kilometre private beach which blends modern Arabic design with exceptional comfort.<br><br>As a Restaurant Manager, you will be overseeing the daily operations of the Bord Eau, a French fine-dining restaurant, ensuring exceptional service and guest satisfaction. And you will be leading the team by maintaining luxury hospitality standards and by creating an authentic French fine-dining experience for guests.<br><br>Key Responsibilities<br><br> Managing the daily operations of the restaurant to ensure seamless and personalized guest experiences. Supervise, train, and develop team members in accordance with luxury, fine-dining, and Michelin-level service standards. Ensure guest satisfaction by anticipating guest needs, handling feedback professionally, and resolving concerns promptly. Support inventory management, cost control, wine program initiatives, and compliance with food safety and hygiene standards. Collaborate with the culinary and beverage teams to enhance menu offerings, wine pairings, and overall dining experiences. <br><br>About You<br><br> Fluent in French and English, with excellent verbal and written communication skills. Strong knowledge of French cuisine, fine-dining etiquette, and luxury service standards. Advanced wine knowledge with the ability to confidently recommend and upsell wine pairings (minimum requirement WSET 2) Minimum 3–5 years of experience in restaurant operations, with at least 1–2 years exposure in a fine-dining, Michelin-starred or Michelin Guide-recognized establishment. Proven exposure to luxury hospitality standards, wine service, and guest engagement in upscale dining establishments. Strong leadership, coaching, and team-development skills. Professional appearance, attention to detail, and passion for hospitality excellence. Diploma or bachelor’s degree in hospitality management, hotel management, or a related field preferred. <br><br>Why Join Us<br><br> A workplace that values your passion and supports self-realization and personal growth. Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive. <br><br>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.<br><br>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

OUR PURPOSE AND CULTURE<br>We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.<br>THE TEAM<br>As part of the Rooms Division, you will lead the Front Office team at Rosewood Abu Dhabi, working closely with the Director of Rooms and partnering with Housekeeping, Engineering, and other key departments. You will oversee a dynamic team across Front Desk, Concierge, and Guest Services, fostering a collaborative and supportive environment where associates feel empowered to deliver exceptional, personalized service.<br>YOUR ROLE<br>As Front Office Manager, you are at the heart of the guest journey. You will lead the daily operations of the Front Office, ensuring every guest experience is seamless, welcoming, and memorable. This role plays a key part in shaping first and lasting impressions, balancing service excellence with operational efficiency. Through your leadership, you will inspire your team to anticipate guest needs, elevate service standards, and contribute to the overall success and reputation of the hotel.<br>HOW YOU’LL MAKE THE PLACE<br>Lead daily Front Office operations, ensuring smooth arrivals, departures, and overall service flow Champion a guest-centric approach, resolving concerns with care and creating memorable experiences Inspire, coach, and develop your team to deliver consistent, high-quality service Drive service excellence by maintaining brand standards and enhancing the guest experience Monitor business levels, occupancy, and revenue performance to support operational success Collaborate closely with Housekeeping, Engineering, and other departments to ensure seamless guest journeys<br>COULD THIS BE YOU?<br>You have at least 2 years of supervisory experience in a Front Office role within a luxury hotel You lead with confidence and empathy, creating a positive and motivating team environment You communicate clearly and build strong relationships with guests and colleagues You stay calm under pressure and make thoughtful decisions in fast-paced situations You have a natural attention to detail and a passion for delivering exceptional service You are comfortable working with hotel systems and understand Front Office operations<br>OUR COMMITMENT TO YOU<br>At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

OUR PURPOSE AND CULTURE<br>We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.<br>THE TEAM<br>As part of the Rooms Division, you will lead the Front Office team at Rosewood Abu Dhabi, working closely with the Director of Rooms and partnering with Housekeeping, Engineering, and other key departments. You will oversee a dynamic team across Front Desk, Concierge, and Guest Services, fostering a collaborative and supportive environment where associates feel empowered to deliver exceptional, personalized service.<br>YOUR ROLE<br>As Front Office Manager, you are at the heart of the guest journey. You will lead the daily operations of the Front Office, ensuring every guest experience is seamless, welcoming, and memorable. This role plays a key part in shaping first and lasting impressions, balancing service excellence with operational efficiency. Through your leadership, you will inspire your team to anticipate guest needs, elevate service standards, and contribute to the overall success and reputation of the hotel.<br>HOW YOU’LL MAKE THE PLACE<br>Lead daily Front Office operations, ensuring smooth arrivals, departures, and overall service flow Champion a guest-centric approach, resolving concerns with care and creating memorable experiences Inspire, coach, and develop your team to deliver consistent, high-quality service Drive service excellence by maintaining brand standards and enhancing the guest experience Monitor business levels, occupancy, and revenue performance to support operational success Collaborate closely with Housekeeping, Engineering, and other departments to ensure seamless guest journeys<br>COULD THIS BE YOU?<br>You have at least 2 years of supervisory experience in a Front Office role within a luxury hotel You lead with confidence and empathy, creating a positive and motivating team environment You communicate clearly and build strong relationships with guests and colleagues You stay calm under pressure and make thoughtful decisions in fast-paced situations You have a natural attention to detail and a passion for delivering exceptional service You are comfortable working with hotel systems and understand Front Office operations<br>OUR COMMITMENT TO YOU<br>At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane®&nbsp;and&nbsp;Thermo King, &nbsp;sustainability is not just how we do business—it is our business. &nbsp;Do you dare to look at the world's challenges and see impactful possibilities? &nbsp;Do you want to contribute to making a better future? &nbsp;If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.</p><br><p>Learn about our benefits designed for you to Thrive at work and at home.&nbsp;</p><br><p>We boldly go.</p><br><p><b>Where is the work:</b></p><br>Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.<p><b>What's in it for you:</b><br>The IT Infrastructure Project Manager will be responsible for overseeing and managing IT projects from inception to completion. This role requires a strategic thinker with excellent leadership skills, a strong understanding of IT project management methodologies, and the ability to work effectively with cross-functional teams. The ideal candidate will have a proven track record of successfully delivering IT projects on time and within budget.</p><br><p><b>What you will do:</b></p><br><p>Lead the planning, execution, and delivery of complex IT Infrastructure projects, ensuring alignment with business objectives and stakeholder expectations.</p><br><ul><li>Develop detailed project plans, including scope, objectives, timelines, resource allocation, and risk management strategies.</li><li>Coordinate and collaborate with cross-functional teams, including IT, business units, vendors, and external partners, to ensure seamless project execution.</li><li>Monitor project progress, identify potential risks and issues, and implement effective mitigation strategies.</li><li>Communicate project status, updates, and key milestones to stakeholders, including senior management, through regular reports and presentations.</li><li>Manage project budgets, track expenditures, and ensure financial accountability.</li><li>Foster a culture of continuous improvement by implementing best practices, lessons learned, and process enhancements.</li></ul><p><b>What you will bring:</b></p><br><ul><li>Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field. PMP certification is a plus.</li><li>Experience in IT project management on large enterprise platforms or programs.</li><li>Strong understanding of project management methodologies.</li><li>Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate teams.</li><li>Strong analytical and problem-solving skills, with a keen attention to detail.</li><li>Experience with budget management and financial tracking preferred.</li><li>Ability to work effectively with diverse teams and stakeholders at all levels of the organization.</li></ul><p>We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.</p><br> </div>

Greetings,<br>We have an immediate opening for a Techno Function Program Manager (BI & P Portfolio) position at Synechron in Abu Dhabi.<br><br>Role Title: Techno Function Program Manager (BI & P Portfolio) Experience: 15+ years Location: Abu Dhabi Employment type: Full-time Domain: Banking <br>About Company:Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise, and agility. With more than 16,700 professionals across around 60 offices in over 22 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering. Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron Fin Labs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and Service Now, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or Linked In community. Synechron: Technology and AI Consulting for Business Synechron is an innovative global consulting firm delivering industry-leading digital solutions to transform and empower businesses.<br>Diversity, Equity, and Inclusion<br>Synechron’s Diversity, Equity, and Inclusion (DEI) program, Same Difference, was developed because we believe in a culture of listening, respect, and opportunity. We each bring unique backgrounds, thoughts, talents, and experiences with us to work every day, and we know that by embracing them, we are creating an even greater Synechron. The best way to build a strong team is to value individual differences. So, it doesn’t matter where you’re from or what you’ve had to do to get here – if you have the skills, enthusiasm, and drive to make your mark, we’ll support you like we support each other. Choose a career with us and let’s pursue innovation, together.<br> Job Descriptions:<br>15–17 years of overall experience preferred. Minimum 10 years of experience in banking. Strong experience managing technology-driven and business-led strategic programs. Prior experience handling multiple banking technology projects independently. Role Type:Techno-functional Program Manager. Individual contributor role. Not a pure technical SME or architect role. Expected to manage at least 2–3 projects simultaneously. Skill Mix:Approximately 70% technical understanding. Approximately 30% banking/business functional knowledge.<br><br>KEY ACCOUNTABILITIES:<br>Strategic Program Delivery:Lead end-to-end delivery of complex business and technology programs from initiation to closure. Define scope, outcomes, delivery roadmap, milestones, dependencies, resource plans and success criteria. Manage multiple workstreams across Retail, Corporate & Commercial Banking, Payments, International, Finance, Risk, Compliance and Technology domains & also to work on Tecno-functional aspects of setting up of new entities, new branches & new representative offices Ensure programs deliver approved business outcomes, measurable value, operational readiness and sustainable adoption.<br>Governance, Controls & Executive Reporting:Establish and manage program governance forums including Working Groups, Steer Co, ExCo-level updates and management reviews. Prepare executive-ready status reports, Steer Co decks, decision papers, dashboards, RAID logs, action trackers and closure packs. Ensure compliance with Client project governance, stage gates, audit readiness, documentation standards and portfolio reporting expectations. Escalate material risks, issues, dependencies and decisions with clear options, impacts, recommendations and required actions.<br>Stakeholder & Delivery Leadership:Act as the single point of accountability across Business Sponsors, Product Owners, IT Sponsors, Architecture, Information Security, Operations, Risk, Compliance, Legal, Procurement, Finance, PMO/GSO and vendors. Facilitate workshops, planning sessions, governance meetings and dependency forums to drive alignment and timely decision-making. Lead, coach and guide PMs, BAs, SMEs, vendors and cross-functional teams to maintain delivery discipline and accountability.<br>Technology, Testing & Go-Live Management:Oversee solution design, integration dependencies, environment readiness and alignment with enterprise architecture and security standards. Coordinate SIT, UAT, NFT, security testing, dress rehearsals, cutover planning, production deployment and hypercare stabilization. Ensure go-live readiness through approvals, deployment runbooks, rollback plans, operational support model and business adoption plan.<br>Regulatory, Risk, Audit & Compliance Management:Manage regulatory and audit-sensitive programs including CBUAE commitments, data localization, risk remediation, vendor risk and compliance initiatives. Maintain robust risk and issue management with mitigation actions, owners, target dates and evidence-based closure. Support audit responses, GIA closure actions, regulator submissions, governance evidence and control validation requirements.<br>Vendor, Commercial & Financial Management:Support RFI/RFP, vendor evaluation, commercial review, contract onboarding and third-party risk processes including IRQ/VRM/TPRM activities. Manage vendor deliverables, milestones, performance, dependencies, contractual obligations and escalation paths. Own budget planning, forecast versus actuals, CAPEX/OPEX tracking, investment approvals, cost optimization and benefits realization reporting.<br>Key Success Measures:On-time and on-budget delivery of approved milestones and releases. Effective management of critical risks, issues, dependencies and governance actions. Achievement of regulatory/audit commitments and production readiness controls. Benefits realization, stakeholder satisfaction and successful operational handover.<br>QUALIFICATIONS & EXPERIENCE:<br>Education & Certifications:Bachelor's degree in Engineering, Computer Science, Information Systems, Finance, Business Administration or related discipline. Master's degree / MBA preferred. PMP, PgMP, PRINCE2, Agile/Scrum, SAFe, ITIL or Lean Six Sigma certifications preferred.<br>Experience Requirements:12–18+ years of technology, banking transformation or strategic program delivery experience.8–10+ years managing large-scale programs within banking or financial services. Proven track record delivering multi-million AED transformation, regulatory, core banking, payments, infrastructure, digital or international programs. Experience engaging C-level executives, Business Heads, Technology leadership, control functions, vendors and regulatory stakeholders. Strong understanding of SDLC, Agile/Waterfall delivery, enterprise architecture, information security, production deployment and operational handover. Preferred domain exposure: Corporate & Commercial Banking, Retail Banking, Payments, Digital Banking, CRM, Core Banking, Treasury & Markets, Trade Finance, Risk & Compliance, Digital Assets and International Banking.<br>SOFT SKILLS & BEHAVIORAL COMPETENCIES:<br>Executive Communication & Presence:Communicates complex delivery, risk and technology topics in a clear, concise and executive-ready manner. Confidently presents to Steer Co, ExCo, senior business and technology leadership with a fact-based, decision-oriented style.<br>Stakeholder Management & Influencing:Builds trusted relationships across internal functions, vendors and senior stakeholders. Influences outcomes without direct authority and manages conflicting priorities through structured trade-off discussions.<br>Leadership, Coaching & Collaboration:Leads matrix teams with clarity, accountability and a strong delivery rhythm. Coaches PMs and delivery resources to improve planning quality, governance discipline and stakeholder engagement.<br>Problem Solving, Resilience & Adaptability:Identifies root causes quickly, defines practical options and drives resolution under pressure. Adapts to shifting priorities, ambiguity and complex organizational dependencies while maintaining delivery momentum.<br>Ownership, Integrity & Control Mindset:Demonstrates strong ownership, transparency and accountability for outcomes. Maintains high standards of governance, risk awareness, audit readiness and ethical conduct.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for a passionate Brand Manager to become part of our Regional Brand team located in the Dubai talabat office. This role is pivotal in bringing to life the brand identity &amp; vision and in building brand love for talabat across our 8 markets and amongst our employees, vendors and customers. You will help in guiding and shaping initiatives for these main stakeholders from a brand perspective. You will deep dive into our brand love audience and ensure our brand communications and activations are well catered to them. Have your passport ready, travel to our markets is certainly on the menu.<br> <br> <strong>What's on your plate?</strong></p><br><ul><li>Build and own a brand platform;&nbsp;develop a unifying creative idea and occasion-led operating system that every campaign, partnership, and channel expression is built around.</li><li>Drive brand presence on emerging and high-impact channels; establish talabat's presence on emerging and high-impact channels and develop a repeatable test-and-learn model for owned social that builds brand love and engagement beyond promotional content.</li><li>Own the regional partnership and sponsorship pipeline;&nbsp;proactively scan culture, score opportunities against brand identity and audience fit, and drive partnerships that build regional brand equity,&nbsp;not just commercial deals.</li><li>Connect brand investment to commercial outcomes;&nbsp;co-develop the brand-to-performance consumer journey with cross-functional teams, ensuring upper-funnel brand work is measurably linked to conversion.</li><li>Develop AI-powered brand tools and intelligence;&nbsp;build or commission AI-assisted systems that give markets and agencies instant access to brand guidelines, precedents, and asset governance,&nbsp;improving brand consistency at scale.</li><li>Champion AI as a working practice;&nbsp;continuously embed AI tools into team workflows to sharpen processes, manage capacity more effectively, and amplify the quality and pace of output.</li><li>Evolve how strategy reaches our markets;&nbsp;transform brand guidance into interactive, searchable, decision-ready tools that empower markets to execute with speed and consistency.</li><li>Prioritise for strategic impact; maintain a clear model for evaluating incoming work, ensuring the team's energy is directed toward the initiatives that move the brand forward most.</li><li>Maintain visibility across market-level brand activity;&nbsp;build a lightweight system for monitoring our brand across markets, enabling shared learnings and coordinated planning across the region.</li><li>Deliver across a complex, high-ambition portfolio;&nbsp;lead multiple long-horizon initiatives simultaneously, maintaining quality and momentum in a fast-paced, high-growth environment.</li></ul><br>Qualifications<br><ul><li>You have 8 years’ experience in brand marketing</li><li>You have experience with a number of categories and industries&nbsp;</li><li>You are highly creative and change excites you&nbsp;</li><li>You are a strong visual communicator&nbsp;</li><li>You use AI as a daily force multiplier — augmenting your thinking rather than replacing it, and elevating the depth and pace of your output</li><li>You are a complex problem solver who can define, assess, solve, and communicate effectively in a clear and concise fashion</li><li>You are a collaborative team player, with experience with working with teams in a matrix organization, located in the different locations while predominantly communicating virtually&nbsp;</li><li>You are excellent in relationship and stakeholder management&nbsp;</li><li>You are a persuasive and confident communicator - both written and verbal</li><li>You have worked within an agency background (desirable to have)</li><li>You are fluent in English and preferably Arabic</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> A reputable hospitality organization in Abu Dhabi is seeking an experienced &lt;b&gt;Infrastructure &amp; Cyber Security Manager&lt;/b&gt; to lead its IT Infrastructure and Cyber Security operations. This is a senior management role reporting directly to the Head of IT and offers an excellent opportunity to lead technology initiatives within a dynamic and growing organization.Key ResponsibilitiesLead and manage the organization's IT Infrastructure and Cyber Security functions.Oversee a team of approximately 30-50 IT professionals, providing leadership, mentoring, and performance management.Develop, implement, and maintain IT infrastructure strategies to ensure high availability, reliability, scalability, and business continuity.Establish and enforce IT governance frameworks, policies, standards, and best practices.Ensure compliance with international standards, including the latest ISO information security and IT service management frameworks.Monitor and enhance the organization's network, servers, storage, cloud platforms, and data center infrastructure.Drive infrastructure modernization initiatives and digital transformation projects.Collaborate with business stakeholders to align IT services with operational requirements.Lead infrastructure risk assessments and implement appropriate mitigation strategies.Oversee cyber security controls, vulnerability management, endpoint protection, access management, and incident response.Work closely with internal and external auditors to ensure regulatory and compliance requirements are met.Manage IT budgets, vendor relationships, contracts, and technology procurement.Ensure disaster recovery, backup solutions, and business continuity plans are regularly tested and maintained.Prepare reports and provide regular updates to senior leadership on infrastructure performance, cyber security posture, and operational risks.RequirementsBachelor's degree in Information Technology, Computer Science, or a related discipline.Minimum of 5 years of experience managing and leading IT Infrastructure teams in a managerial or senior leadership capacity.Strong hands-on experience in IT Infrastructure, including enterprise networks, servers, virtualization, storage, cloud technologies, and Microsoft environments.Practical exposure to Cyber Security, including security operations, vulnerability management, identity and access management, and security governance.Experience implementing and maintaining IT governance and compliance frameworks.Strong understanding of ISO standards.Experience in infrastructure planning, implementation, migration, and optimization.Excellent knowledge of enterprise networking technologies, Cisco environments, firewalls, and security appliances.Strong analytical, problem-solving, and decision-making skills.Excellent communication and stakeholder management abilities.Willing to relocate to Abu Dhabi.&nbsp;Preferred CertificationsCandidates holding one or more of the following certifications are highly preferred:CCNACCNPCisco Security CertificationsMicrosoft CertificationsITILCISSP, CISM, or equivalent Cyber Security certifications (preferred)To view other vacancies we have, please check our website&nbsp;(www.blackpearlconsult.com)&nbsp;and follow us on our social media accounts&nbsp;-&nbsp;LinkedIn&nbsp;&nbsp;&nbsp;/&nbsp;&nbsp;InstagramFollow the&nbsp;Black Pearl channel on WhatsApp.Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website&nbsp;-&nbsp;www.blackpearlconsult.com.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><br> · Bachelor's degree in Hospitality Management (Master's degree preferred). <br> <br> · 10-15 years of progressive hospitality industry experience. <br> <br> · Strong knowledge of financial tools, HR systems, booking platforms, and digital marketing strategies. <br> <br> · Proven success in leadership roles, P&amp;L management, budgeting, and revenue growth. <br> <br> · Experience in new property openings, branding, and market positioning is an advantage. <br> <br> · Strategic thinker with a passion for hospitality, culture, and innovation. <br> <br> · Collaborative, result-oriented leader with strong problem-solving skills. <br> <br> · Deep knowledge of the Qatari market and global hospitality trends. <br> <br> · Culturally sensitive with the ability to thrive in international environments. <br> <br> <br> <br> Reporting Line <br> <br> · Reports To: Chief Executive Officer <br> <br> · Department: Hospitality <br> <br> <br> <br> Work Location: <br> <br> Qatar <br> <br> <br> <br> To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram <br> <br> <br> <br> Follow the Black Pearl channel on WhatsApp. <br> <br> <br> <br> Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com. <br> <br> <br> <br> <br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a sub-tropical, arid climate.</p> <h4>What you will do:</h4> <li>Support the restaurant manager in managing daily operations.</li> <li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li> <li>Supervise and train staff to deliver outstanding service.</li> <li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li> <li>Oversee inventory management and cost control.</li> <li>Ensure compliance with food safety and hygiene regulations.</li> <li>Assist in driving sales and promoting the restaurant.</li> <h4>What you bring:</h4> <li>Previous working experience in Dubai or the Middle East in a similar role.</li> <li>Proven experience in restaurant management, preferably in a Mediterranean or fine dining setting.</li> <li>Exposure to Michelin Star restaurant is an advantage.</li> <li>Strong leadership and interpersonal skills.</li> <li>Knowledge of French cuisine and wine pairing.</li> <li>Excellent communication and problem-solving skills.</li> <li>Fluent in at least two international languages.</li> <li>Ability to work in a fast-paced environment and handle multiple tasks.</li> <h4>What do we offer</h4> <li>Work authorization</li> <li>Competitive tax free salary</li> <li>Live out allowance or studio in staff accommodation</li> <li>Medical and life insurance</li> <li>Paid annual leave</li> <li>Paid home leave ticket</li> <li>End of service gratuity</li> <li>Learning & development programs</li> <li>Career opportunities and international transfer</li> <li>And more…</li></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra-competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered a once-in-a-lifetime opportunity rich in personal and professional growth.</p> <p>Four Seasons Dubai at Jumeirah Beach includes five outlet options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates. Dubai is located on the southern shore of the Arabian Gulf and has a sub-tropical, arid climate.</p> <h4>What you will do:</h4> <li>Support the restaurant manager in managing daily operations.</li> <li>Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li> <li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li> <li>Supervise and train staff to deliver outstanding service.</li> <li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li> <li>Oversee inventory management and cost control.</li> <li>Ensure compliance with food safety and hygiene regulations.</li> <li>Assist in driving sales and promoting the restaurant.</li> <h4>What you bring:</h4> <li>Previous working experience in Dubai or the Middle East in a similar role.</li> <li>Proven experience in restaurant management, preferably in a Mediterranean or fine dining setting.</li> <li>Exposure to Michelin Star restaurant is an advantage.</li> <li>Strong leadership and interpersonal skills.</li> <li>Knowledge of French cuisine and wine pairing.</li> <li>Excellent communication and problem-solving skills.</li> <li>Fluent in at least two international languages.</li> <li>Ability to work in a fast-paced environment and handle multiple tasks.</li> <h4>What do we offer</h4> <li>Work authorization</li> <li>Competitive tax free salary</li> <li>Live out allowance or studio in staff accommodation</li> <li>Medical and life insurance</li> <li>Paid annual leave</li> <li>Paid home leave ticket</li> <li>End of service gratuity</li> <li>Learning & development programs</li> <li>Career opportunities and international transfer</li> <li>And more…</li></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role:</b></p><p>BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide.</p><p>&nbsp;</p><p>As part of Al-Futtaim Automotive, you will be at the forefront of this transformation in the UAE, inspiring customers and turning digital leads into loyal buyers. This role is about more than selling cars, it’s about building trust, delivering experiences, and representing a brand that is redefining mobility.</p><p>&nbsp;</p><p>We are seeking a highly motivated and commercially driven B2B Key Account Manager to join Al-Futtaim Electric Mobility. This role is responsible for identifying, developing, and managing strategic relationships with corporate and government fleet customers across the UAE.</p><p>The successful candidate will drive fleet sales growth by delivering tailored electric mobility solutions, building long-term partnerships, and promoting Al-Futtaim Electric Mobility's innovative product and charging ecosystem. This is an exciting opportunity to play a key role in accelerating EV adoption within the corporate and government sectors.</p><p>&nbsp;</p><ul><li><b>What you will do:</b></li><li>Achieve quarterly and annual fleet sales targets and revenue objectives.</li><li>Identify, qualify, and develop new business opportunities across corporate and government sectors.</li><li>Develop and execute strategic sales plans to grow fleet sales and market share.</li><li>Build, manage, and maintain strong relationships with key decision-makers and stakeholders.</li><li>Present tailored electric mobility solutions, including vehicles, charging infrastructure, and related services.</li><li>Serve as the primary point of contact for assigned key accounts.</li><li>Develop annual purchase plans and long-term partnerships with fleet customers.</li><li>Collaborate with internal stakeholders to ensure seamless delivery, onboarding, and customer support.</li><li>Monitor industry trends, competitive activity, and emerging opportunities within the EV market.</li><li>Maintain accurate customer records, pipeline management, and reporting through company systems.</li><li>Prepare sales forecasts, account plans, fleet performance reports, and business reviews.</li><li>Ensure accounts receivable are managed in accordance with company policies and guidelines.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required skills to be successful:</b></p><ul><li>Strong B2B sales and key account management capabilities.</li><li>Proven consultative selling and business development skills.</li><li>Ability to build relationships with senior decision-makers and procurement teams.</li><li>Strong commercial acumen and negotiation skills.</li><li>Excellent presentation, communication, and influencing abilities.</li><li>Knowledge of fleet management and corporate mobility solutions.</li><li>Understanding of electric vehicles, charging infrastructure, and sustainable mobility trends.</li><li>Strong pipeline management and forecasting capabilities.</li><li>Ability to identify and capitalize on new market opportunities.</li><li>Excellent organizational and stakeholder management skills.</li><li>Ability to work independently while collaborating effectively with cross-functional teams.</li></ul><p>&nbsp;</p><p><b>About the team:</b></p><p>You will join Al-Futtaim Electric Mobility, a fast-growing business focused on shaping the future of sustainable transportation across the UAE and the wider region. The team works closely with leading EV brands, government entities, and corporate customers to deliver innovative mobility solutions. You will collaborate with Sales, Aftersales, Operations, Finance, Charging Infrastructure, and Customer Experience teams to drive business growth and customer success.</p><p>&nbsp;</p><p><b>What equips you for the role:</b></p><ul><li>Bachelor's Degree.</li><li>Minimum 3 years of experience in Automotive B2B (Fleet) sales, Key Account Management, or Corporate Sales.</li><li>Proven experience selling to corporate and government organizations across the UAE.</li><li>Strong existing network of fleet customers and key decision-makers within the UAE market.</li><li>Experience developing business opportunities across multiple industries and sectors.</li><li>Understanding of electric vehicles, charging solutions, and new energy technologies.</li><li>Knowledge of fleet operations, vehicle lifecycle management, and mobility solutions.</li><li>Experience using a consultative sales approach and managing complex sales cycles.</li><li>Exposure to SaaS, technology, or subscription-based solutions would be advantageous.</li><li>Good understanding of automotive aftersales services and maintenance programs for fleet customers.</li><li>Fluent English communication skills; Arabic would be an advantage.</li><li>Strong Microsoft Office skills including Excel and PowerPoint.</li></ul><p>&nbsp;</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview of the Role</p><p>FAMCO is seeking an experienced After Sales Manager – New Product Development to drive aftermarket growth, new business development, and customer expansion across the Oil &amp; Gas, Industrial Equipment, and Marine sectors. This role is responsible for developing and executing growth strategies for aftermarket parts, service contracts, maintenance solutions, and technical support services while identifying new revenue streams and enhancing customer retention.</p><p>The successful candidate will combine strong technical expertise with commercial leadership to drive sales growth, develop new products and services, expand market share, and build long-term relationships with customers operating within Oil &amp; Gas Equipment, Marine Equipment, Air Compressors, and Industrial Applications.</p><p>What You Will Do</p><p>Sales Management and New Business Development</p><ul><li>Lead the growth of aftermarket sales for parts, maintenance contracts, technical services, and customer support solutions.</li><li>Drive new business development initiatives across the Oil &amp; Gas, Marine, Industrial Equipment, and Energy sectors.</li><li>Identify and develop opportunities for new product development and service offerings that support business growth.</li><li>Create and execute sales strategies that achieve annual revenue, profitability, and market share objectives.</li><li>Develop annual maintenance and service contract programs for customers across the United Arab Emirates.</li></ul><p>Customer and Market Development</p><ul><li>Build strong relationships with customers, contractors, engineering companies, and operators within the Oil &amp; Gas and Marine industries.</li><li>Manage key customer accounts while identifying opportunities to increase wallet share and customer retention.</li><li>Prospect and convert customers currently utilizing competitor products and aftermarket services.</li><li>Support customers through technical consultation, service planning, and lifecycle management solutions.</li></ul><p>Product and Market Intelligence</p><ul><li>Gather market intelligence related to Oil &amp; Gas Equipment, Marine Equipment, Air Compressors, and Industrial Products.</li><li>Monitor competitor activities, pricing strategies, customer trends, and emerging market opportunities.</li><li>Work closely with inventory, product management, and operations teams to improve product availability and service performance.</li><li>Contribute to the development of new products, customer support programs, and aftermarket growth initiatives.</li></ul><p>Commercial and Operational Excellence</p><ul><li>Prepare accurate sales forecasts and business plans for parts and labor revenue.</li><li>Monitor performance against sales targets and profitability objectives.</li><li>Support credit management and receivables collection activities.</li><li>Maintain a strong customer relationship management database and customer mapping strategy.</li></ul><p>Required Skills to Be Successful</p><ul><li>Strong experience in Oil &amp; Gas Sales and Industrial Equipment Sales.</li><li>Proven success in New Business Development and New Product Development.</li><li>Experience managing aftermarket sales, service contracts, and customer support programs.</li><li>Strong technical understanding of air compressors, rotating equipment, industrial machinery, or related products.</li><li>Excellent customer relationship management and account development skills.</li><li>Strong negotiation, presentation, and commercial management capabilities.</li><li>Ability to identify market opportunities and convert them into profitable business.</li><li>Strong analytical, forecasting, and strategic planning skills.</li></ul><p>About the Team</p><p>You will join a dynamic team responsible for supporting customers across Oil &amp; Gas, Marine, Industrial Equipment, and Energy sectors. The team focuses on delivering innovative aftermarket solutions, maximizing customer equipment performance, and driving sustainable business growth through technical expertise and exceptional customer service.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>What Equips You for the Role</p><ul><li>Diploma or Degree in Mechanical Engineering.</li><li>Minimum of 5 years of experience in aftermarket sales, Oil &amp; Gas Sales, Industrial Equipment Sales, or Marine Sales.</li><li>Proven experience in New Business Development and customer acquisition.</li><li>Strong knowledge of aftermarket parts, service operations, maintenance contracts, and technical support.</li><li>Experience working with Air Compressors, Industrial Equipment, Oil &amp; Gas Equipment, Marine Equipment, or related products.</li><li>Knowledge of electrical systems, control and instrumentation systems, diesel engines, and electrical motors.</li><li>Demonstrated ability to manage key accounts and deliver commercial growth.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>We are hiring an Assistant Manager – Production Planning and Control (PPC) for one of our clients, a leading metal and steel manufacturing company based in Abu Dhabi, UAE.</span></span><b><span>About Our Client</span></b></p><br><p><span>Our client is a leading metal and steel manufacturing company based in Abu Dhabi, UAE, recognized for delivering high-quality steel products and engineering solutions to a wide range of industries. With a strong commitment to operational excellence, innovation, and safety, the company operates state-of-the-art manufacturing facilities and adheres to international quality standards. &nbsp;</span><b><span>Key Responsibilities</span></b></p><br><ul><li><span><span><span>Prepare daily, weekly, and monthly production plans based on customer orders, production capacity, inventory levels, and business priorities</span></span></span></li><li><span><span><span>Coordinate with production departments to ensure adherence to production schedules and delivery commitments</span></span></span></li><li><span><span><span>Monitor production progress and provide management with updates on production status, delays, bottlenecks, and corrective actions</span></span></span></li><li><span><span><span>Coordinate with stores and procurement teams to ensure the timely availability of raw materials, consumables, spare parts, and packing materials</span></span></span></li><li><span><span><span>Track inventory levels of raw materials, finished goods, and work-in-progress materials</span></span></span></li><li><span><span><span>Prepare production reports, dispatch reports, MIS reports, and operational performance summaries</span></span></span></li><li><span><span><span>Coordinate dispatch planning and ensure the timely delivery of finished goods in line with customer requirements</span></span></span></li><li><span><span><span>Monitor production efficiency, capacity utilization, yield, and wastage trends</span></span></span></li><li><span><span><span>Support the implementation of ERP systems and maintain accurate production planning records and data</span></span></span></li><li><span><span><span>Coordinate with maintenance teams regarding shutdown planning and its impact on production</span></span></span></li><li><span><span><span>Support continuous improvement initiatives related to planning accuracy, production optimization, and inventory control</span></span></span></li><li><span><span><span>Ensure compliance with the Integrated Management System (IMS), including ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018</span></span></span></li><li><span><span><span>Ensure planning and coordination activities comply with company quality procedures and operational controls</span></span></span></li><li><span><span><span>Support the implementation of operational controls to minimize production delays, wastage, rework, and environmental impact</span></span></span></li><li><span><span><span>Ensure proper documentation, record retention, and traceability for production planning and dispatch activities</span></span></span></li><li><span><span><span>Participate in IMS audits, management reviews, and corrective and preventive action follow-ups</span></span></span></li><li><span><span><span>Coordinate with relevant departments to ensure compliance with safety requirements during production planning and shutdown scheduling</span></span></span></li><li><span><span><span>Support initiatives related to energy efficiency, waste reduction, process optimization, and continuous improvement</span></span></span></li><li><span><span><span>Promote safe work practices and QHSE awareness within the department</span></span><br></span></li></ul><p><b><span><span>Authority</span></span></b><br></p><br><ul><li><span><span><span>Coordinate and monitor production schedules across departments</span></span></span></li><li><span><span><span>Communicate production priorities and planning requirements to relevant departments</span></span></span></li><li><span><span><span>Recommend changes to production plans based on operational conditions and customer priorities</span></span></span></li><li><span><span><span>Coordinate with stores, procurement, dispatch, and production departments to ensure material availability and schedule alignment</span></span></span></li><li><span><span><span>Escalate production delays, material shortages, and operational risks to management</span></span></span></li><li><span><span><span>Access production, inventory, and planning data required for operational coordination and reporting</span></span><br></span></li></ul><p><b><span>Accountabilities</span></b><br></p><br><ul><li><span><span>Ensure the timely and accurate preparation of production schedules and planning reports</span></span></li><li><span><span>Coordinate production activities to achieve delivery commitments and operational targets</span></span></li><li><span><span>Maintain the accuracy of production planning, inventory tracking, and dispatch coordination</span></span></li><li><span><span>Reduce production delays, material shortages, and operational bottlenecks</span></span></li><li><span><span>Ensure compliance with IMS requirements, documentation standards, and operational procedures</span></span></li><li><span><span>Report operational issues, production deviations, and planning risks on time</span></span></li><li><span><span>Ensure effective coordination between production, stores, procurement, maintenance, dispatch, and sales teams</span></span></li><li><span><span>Maintain planning records, traceability, and audit readiness<br></span></span><br></li></ul><br><span>Requirements</span><ul><li><span><span><span>Bachelor's degree or diploma in Mechanical Engineering, Industrial Engineering, Production Engineering, Supply Chain Management, or a related discipline</span></span></span></li><li><span><span><span>Minimum 10–15 years of experience in Production Planning and Control (PPC) within steel manufacturing, rolling mills, or heavy industrial environments</span></span></span></li><li><span><span><span>Strong knowledge of production planning and scheduling, inventory management, material requirements planning (MRP), ERP systems, dispatch coordination, and manufacturing processes</span></span></span></li><li><span><span><span>Good analytical, coordination, communication, and reporting skills</span></span></span></li><li><span><span><span>Proficiency in Microsoft Office and ERP applications</span></span></span></li><li><span><span><span>Experience working in industrial manufacturing environments with strong production planning and coordination capabilities</span></span></span></li><li><span><span><span>Familiarity with rolling mill production processes, inventory and dispatch management, ERP-based planning systems, and production reporting</span></span></span></li><li><span><span><span>Ability to work under pressure and effectively manage multiple operational priorities</span></span></span></li><li><span><span><span>Good understanding of IMS documentation and operational compliance requirements</span></span></span></li></ul><br><span>Benefits</span><ul><li><span><span><span>Competitive Salary</span></span></span><br></li><li><span><span><span>Employee Benefits as per the UAE Labor Law</span></span></span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the Role</b></p><p>We are looking for an experienced Prepaid Card Product Manager to lead the end-to-end</p><p>product lifecycle of a new prepaid card and digital wallet proposition. The role will be responsible</p><p>for product strategy, regulatory readiness, customer value proposition (CVP) design, launch</p><p>execution, portfolio management, and continuous optimization.</p><p><br></p><p>The ideal candidate should have strong experience in prepaid card product management, digital</p><p>payments, card issuing processes, and UAE/GCC banking or fintech environments. This role</p><p>requires close collaboration with technology, operations, risk, finance, marketing teams, card</p><p>schemes, and external partners to successfully deliver and scale the prepaid card proposition.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Product Launch &amp; Implementation</b></p><p>Own the complete prepaid card product lifecycle from concept development to</p><p>commercialization.</p><p>Drive launch activities including regulatory submissions, BIN setup, scheme onboarding,</p><p>card configuration, KYC/AML workflow design, limit management, testing, UAT, pilot</p><p>launch, and go-live readiness.</p><p>Coordinate with internal teams and external partners to ensure timely delivery of all</p><p>product dependencies.</p><p><br></p><p><b>Customer Value Proposition (CVP) &amp; Product Strategy</b></p><p>Define and enhance prepaid card customer value proposition including features, pricing,</p><p>rewards, and digital wallet integrations.</p><p>Develop product strategies aligned with customer needs and business objectives.</p><p>Identify opportunities for customer segmentation and segment-specific propositions such</p><p>as youth/student, institutional, or education-linked prepaid solutions.</p><p>Benchmark competitors and analyze market trends to continuously improve product</p><p>offerings.</p><p><br></p><p><b>Portfolio Management &amp; P&amp;L Ownership</b></p><p>Manage prepaid card portfolio performance through key metrics including:</p><p>Card issuance and activation rates</p><p>Average load and spend per active account</p><p>Revenue growth</p><p>Customer retention and churn</p><p>Fraud performance</p><p>Own prepaid card P&amp;L management including interchange revenue, fees, funding costs,</p><p>and scheme-related expenses.</p><p><br></p><p>Use analytics and insights to recommend initiatives for improving profitability and</p><p>customer engagement.</p><p><b>Digital Payments &amp; Wallet Integration</b></p><p>Manage integration of prepaid cards with digital wallets such as Apple Pay, Google Pay,</p><p>and Samsung Pay.</p><p>Ensure seamless integration with existing payment ecosystems and digital platforms.</p><p>Work closely with technology teams on product requirements, enhancements, and issue</p><p>resolution.</p><p><b>Stakeholder Management &amp; Governance</b></p><p>Act as the primary product owner and business representative across technology,</p><p>operations, risk, compliance, finance, marketing, and external partners.</p><p>Coordinate with bank scheme partners on pricing, certifications, mandates, and</p><p>compliance requirements.</p><p>Prepare management dashboards, performance reports, and executive updates.</p><p>Support governance forums by tracking milestones, risks, and issue resolution.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Mandatory Requirements</b></p><p>6–8 years of experience in card product management, prepaid payments, digital</p><p>payments, or fintech.</p><p>Minimum 3 years of experience in card issuing or prepaid product lifecycle management.</p><p>Strong UAE/GCC market experience in prepaid cards, digital payments, or retail banking.</p><p>Proven experience managing end-to-end prepaid card launches from CVP design</p><p>through go-live.</p><p>Strong understanding of bank card issuing processes and compliance requirements.</p><p>Professional proficiency in English.</p><p><br></p><p><b>Domain Expertise</b></p><p>Strong knowledge of prepaid card product lifecycle including:</p><p>Product ideation</p><p>Regulatory approvals</p><p>CVP development</p><p>BIN setup</p><p>Scheme onboarding</p><p>Launch execution</p><p>Portfolio optimization</p><p>Understanding of card operations including:</p><p>Settlement processes</p><p>Interchange and scheme pricing</p><p>Card profiling</p><p>Limit management</p><p><br></p><p>Fraud and chargeback processes</p><p>Experience with digital wallet integration and tokenization.</p><p>Knowledge of customer segmentation, loyalty programs, and rewards mechanisms.</p><p><br></p><p><b>Tools &amp; Technologies</b></p><p>Experience with:</p><p>Card management platforms such as TSYS Prime, PowerCARD, Way4, Marqeta, or</p><p>similar issuer-processing platforms.</p><p>Fraud management tools such as Falcon, PRM, or equivalent.</p><p>Data analytics tools including SQL, Power BI, Tableau, or similar.</p><p>Product management tools such as Jira, Confluence, or equivalent.</p><p>Bank Online portals for BIN management and scheme compliance.</p><p><br></p><p><b>Preferred Certifications (Good to Have)</b></p><p>Mastercard Academy or Visa University certifications in card product management/digital</p><p>payments.</p><p>Certified Payments Professional (CPP).</p><p>Agile/Scrum certification (CSPO, SAFe Product Owner).</p><p>PMP or PRINCE2 certification.</p><p><br></p><p><b>Key Success Metrics (KPIs)</b></p><p>Number of prepaid cards issued.</p><p>Activation rate within the first 30 days.</p><p>Average load and spend per active account.</p><p>Portfolio revenue growth.</p><p>Time-to-market for product launch.</p><p>Customer satisfaction/NPS.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p><span>Job Summary</span></p><br><p><span>We are seeking a ServiceNow Change &amp; Release Manager to oversee the planning, coordination, and governance of platform changes and releases within a large-scale ServiceNow environment operating under a structured Center of Excellence (CoE) model.</span></p><br><p><span>This role is responsible for ensuring that all changes to the platform are controlled, validated, and deployed in a consistent and structured manner, minimising risk while enabling continuous delivery. The successful candidate will bring strong understanding of ServiceNow change and release processes, enabling them to effectively manage release cycles, enforce standards, and maintain platform stability.</span></p><br><p>Key Responsibilities</p><br><p>• Own and manage the change and release lifecycle, including:<br>• Change request governance<br>• Release planning and scheduling<br>• Deployment coordination across environments</p><br><p>• Ensure all changes are:<br>• Properly documented, reviewed, and approved<br>• Aligned with platform standards and release processes<br>• Delivered with minimal risk to production</p><br><p>• Work closely with delivery teams to:<br>• Align releases with development timelines<br>• Coordinate deployment of enhancements and fixes<br>• Ensure readiness of release packages</p><br><p>• Lead and facilitate change governance activities, including:<br>• Change Advisory Board (CAB) sessions<br>• Review and approval of change requests<br>• Tracking of change decisions and actions</p><br><p>• Support release execution, including:<br>• Coordinating promotion of update sets across environments<br>• Ensuring proper sequencing of changes<br>• Validating release readiness prior to deployment</p><br><p>• Monitor and manage:<br>• Release schedules and dependencies<br>• Change-related risks and impacts<br>• Post-release issues and remediation</p><br><p>• Act as a control point for platform stability, including:<br>• Enforcing release discipline<br>• Preventing uncontrolled or conflicting changes<br>• Ensuring rollback and contingency planning is in place</p><br><p>• Work with stakeholders to:<br>• Communicate release plans and timelines<br>• Manage expectations around delivery and deployment<br>• Provide visibility on upcoming changes</p><br><p><b>Required Experience &amp; Skills:</b></p><br><p>• 6–10+ years of experience in change, release, or service management roles, with exposure to ServiceNow platforms.</p><br><p>• Strong understanding of:<br>• ServiceNow Change Management and Release processes<br>• Update set and deployment lifecycle<br>• Environment management (DEV, TEST, UAT, PROD)</p><br><p>• Proven experience managing:<br>• Change governance processes (e.g. CAB)<br>• Release planning and execution<br>• Multi-stream delivery coordination</p><br><p>• Ability to:<br>• Enforce structured processes and standards<br>• Balance delivery speed with platform stability<br>• Coordinate across multiple teams and stakeholders</p><br><p>• Strong understanding of:<br>• Risk management in releases<br>• Dependency management and sequencing<br>• Incident and problem implications of changes</p><br><p>• Ability to:<br>• Maintain control in high-pressure release scenarios<br>• Ensure disciplined execution of change processes</p><br><p><b>Preferred / Additional Experience:</b></p><br><p>• Experience working within:<br>• A ServiceNow Center of Excellence (CoE)<br>• Large-scale or multi-module ServiceNow platforms</p><br><p>• Exposure to:<br>• Agile or hybrid delivery environments<br>• Continuous integration / delivery practices within ServiceNow</p><br><p>• Certifications:<br>• ITIL certification preferred<br>• CSA is a plus (for platform familiarity)</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><span>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us and play a pivotal role in shaping the future of our organisation by driving people strategies that empower our global workforce. Experience a fast-paced, multicultural environment where your expertise in human resources will contribute to building a world-class employee experience while advancing your own career on a global stage.</span></p><br><br><p><span>As <strong>Manager Future National Talent</strong>, you will lead the operational design and execution of initiatives that attract, develop, and prepare future UAE National (UAEN) talent for successful careers within Emirates Group in collaboration with Strategy, Learning &amp; Talent (L&amp;T), HR Business Partnerships and Recruitment teams. You will ensure alignment between educational outcomes and Emirates Group’s talent needs by overseeing early engagement programs, skills development initiatives, and career readiness support.</span></p><br><br><p><strong><span>In this role, you will:</span></strong></p><br><br><ul><li>Engage with business owners and senior stakeholders to identify strategic priorities and translate these into a structured annual plan for UAEN talent development, ensuring clear objectives and measurable outcomes.</li><li>Lead the operational design and governance of the UAEN early talent funnel, ensuring alignment across local and international markets, and integrating Emiratisation goals to Emirates Group future UAEN talent needs.</li><li>Manage the development and execution of scouting, headhunting, and high-potential talent identification strategies in collaboration with Recruitment and L&amp;T, connecting students to mentors, resources, and career opportunities.</li><li>Oversee the operational planning and delivery of all UAEN development initiatives and programs, while also driving the launch of new initiatives bridge academic learning with industry needs.</li><li>Provide strategic oversight for student and trainees support mechanisms, including personalised learning plans, career readiness frameworks, and the implementation of the UAEN Careers Passport and career advising strategy in collaboration with L&amp;T.</li><li>Maintain strong partnerships with internal and external stakeholders, including schools, universities and professional bodies to support program success, talent development, and strategic alignment across all early talent initiatives.</li><li>Lead coordination with internal departments and external academia stakeholders to ensure a cohesive ecosystem supporting the Emiratisation talent pipeline.</li></ul>Qualification<br><p><span><strong>To be successful in this role, you must meet the following requirements: </strong></span></p><br><br><ul><li>Bachelor’s degree (or Equivalent) Degree in Human Resources, Business Administration or a related field.</li><li>A minimum of 10 years of experience in Human Resources, Early Careers development, Talent Development, or other related fields.</li><li>Proven experience in designing and managing large-scale national talent pipelines or youth/early careers strategies.</li><li>Experience working with UAE National development initiatives and stakeholders (e.g., universities, government entities).</li></ul><br><p><span><strong>You’ll have an edge if you have: </strong></span></p><br><br><ul><li>Ability to work with data-driven insights to guide decision-making.</li><li>Cultural awareness and understanding of UAE National development priorities.</li><li>Project and change management experience.</li></ul><br><p><span><span>At</span><span> Emirates Group, </span><span>we’re committed to providing our employees with opportunities to grow and develop in their careers. </span><span>So</span><span> if </span><span>you’re</span><span> looking for a challenging and rewarding opportunity, apply today and join our team.</span></span></p><br><br>Salary &amp; benefits<p>Join us in a management role and enjoy an attractive tax-free salary.</p><br><br><p><span><span>On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span></span><span><span>www.emirates.com/careers</span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br> Context <br><p><span>The HSE Manager will be responsible for developing, implementing, monitoring, and continuously improving the project HSE management system for a complex rail environment. The role requires a proactive leader who can manage site safety performance across construction interfaces, underground works, tunneling activities, heavy plant operations, and contractor coordination. </span></p><br><br><p><span>The candidate must have proven experience in the UAE and a strong background in rail, tunnel, or TBM-related safety on large-scale transportation or infrastructure projects.</span></p><br><br> Missions/Main Duties <br><ul><li><span>Developing, implementing, and maintaining the project HSE plan, procedures, and risk control measures.</span></li><li><span>Leading HSE strategies for rail construction activities, including civil works, systems interfaces, tunneling</span> <span>operations, and associated logistics.</span></li><li><span>Managing HSE aspects of rail tunnel construction and/or TBM operations, including confined space safety, ventilation, emergency preparedness, fire prevention, plant movement, lifting operations, and underground occupational health risks.</span></li><li><span>Ensuring compliance with UAE HSE legislation, local authority regulations, client standards, and international best practices.</span></li><li><span>Conducting hazard identification, risk assessments, job safety analyses, and method statement reviews for critical activities.</span></li><li><span>Monitoring contractor and subcontractor compliance with approved HSE plans and site procedures.</span></li><li><span>Leading incident reporting, investigation, root cause analysis, and corrective/preventive action follow-up.</span></li><li><span>Organizing regular HSE inspections, audits, site walks, and management reviews.</span></li><li><span>Delivering HSE training, inductions, toolbox talks, and awareness campaigns for project personnel.</span></li><li><span>Coordinating emergency response planning and drills, particularly for tunnel and underground work environments.</span></li><li><span>Preparing HSE reports, KPIs, statistics, and presentations for project management and client review.</span></li><li><span>Advising project leadership on HSE risks, trends, and opportunities for continual improvement.</span></li><li><span>Promoting a strong safety culture and ensuring visible HSE leadership across all project teams.</span></li><li><span>Advising project leadership on HSE risks, trends, and opportunities for continual improvement.</span></li><li><span>Promoting a strong safety culture and ensuring visible HSE leadership across all project teams.</span></li></ul> Profile/Skills <br><ul><li><span>Technical/ Engineering related university degree.</span></li><li><span>Not less than ten (10) years of experience in the required field of expertise on similar projects.</span></li><li><span>Demonstrated HSE experience on railway, metro, tunnel, or major infrastructure projects.</span></li><li><span>Mandatory experience in rail tunnel safety and/or TBM safety management.</span></li><li><span>Proven professional experience in the UAE.</span></li><li><span>Strong knowledge of HSE management systems, risk assessment processes, and incident investigation techniques.</span></li><li><span>Good understanding of underground construction hazards, temporary works risks, heavy equipment operations, and emergency response planning.</span></li><li><span>Experience in managing contractor HSE performance on large, multidisciplinary construction sites.</span></li><li><span>Strong communication, leadership, reporting, and stakeholder coordination skills.</span></li></ul> <br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br> <br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.</span></span></p><br><p><span><span><strong>Position Overview:</strong></span></span></p><br><p><span><span>We're looking for an experienced <strong>Senior Client Project Manager</strong> to lead the delivery of retail software integration and managed services projects across the fuel and convenience retail sector.</span></span></p><br><p><span><span>In this role, you'll work closely with customers, partners, and cross-functional teams to deliver innovative solutions that meet business objectives, service commitments, and customer expectations. You'll take ownership of projects from planning through implementation, ensuring successful delivery while managing scope, timelines, resources, risks, and budgets.&nbsp;</span></span></p><br><p><span><span><strong>Location:</strong> Dubai, UAE (Hybrid)</span></span></p><br><br> <p><i><span>Why should you join Diebold Nixdorf?</span></i></p><br> <p><i><span>Brightest minds + technology and innovation + business transformation&nbsp; The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.</span></i></p><br> <p><i><span>–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.</span></i></p><br> <p><i><span>** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**</span></i></p><br> <p><i><span>We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found</span></i><i>&nbsp;here -</i><i>&nbsp;https://www.dieboldnixdorf.com/en-us/about-us/global-locations</i></p><br> <br> <br>Responsibilities:<br><ul><li><span><span>Leading end-to-end delivery of software integration and managed services projects. &nbsp;</span></span></li><li><span><span>Managing project scope, schedules, budgets, risks, and resources to ensure successful outcomes.&nbsp;</span></span></li><li><span><span>Collaborating with development, consulting, managed services, and customer teams to deliver high-quality solutions.&nbsp;</span></span></li><li><span><span>Facilitating requirements gathering, project planning, prioritization, and change management activities.&nbsp;</span></span></li><li><span><span>Building strong relationships with customers, partners, vendors, and internal stakeholders.&nbsp;</span></span></li><li><span><span>Monitoring project performance and providing regular updates on progress, milestones, risks, and dependencies.&nbsp;</span></span></li><li><span><span>Supporting resource planning, effort estimation, forecasting, and delivery assurance activities.&nbsp;</span></span></li><li><span><span>Contributing to proposals by providing project delivery, scope, effort, and commercial input.&nbsp;</span></span></li><li><span><span>Ensuring services and deliverables are delivered in line with agreed standards and service-level commitments.&nbsp;</span></span></li></ul><br>Qualifications:<br><p><span><span><strong>Essential</strong></span></span></p><br><ul><li><span><span>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline.&nbsp;</span></span></li><li><span><span>6–8 years of experience in project and service management, ideally within retail technology, fuel retail, convenience retail, or a related industry.</span></span></li><li><span><span>Proven experience managing software delivery, systems integration, or managed services projects.&nbsp;</span></span></li><li><span><span>Strong understanding of retail technology solutions, including POS, back-office systems, payments, and related integrations.&nbsp;</span></span></li><li><span><span>Experience managing multiple stakeholders in complex project environments.&nbsp;</span></span></li><li><span><span>Knowledge of service delivery models, SLAs, and project financial management.&nbsp;</span></span></li><li><span><span>Strong communication and relationship-building skills.&nbsp;</span></span></li><li><span><span>Professional business English, written and spoken.&nbsp;</span></span></li></ul><p><span><strong>Desired</strong></span></p><br><ul><li><span><span>Arabic language skills.&nbsp;</span></span></li><li><span><span>Experience supporting bids, proposals, or pre-sales activities.&nbsp;</span></span></li><li><span><span>Project portfolio experience within the retail sector.&nbsp;</span></span></li></ul><p><span><span>#LI-Hybrid #LI-PM1</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>Role Purpose: </b></p><br><p>We are currently looking for a Cost Manager to be based in the Abu Dhabi office.</p><br><p>The successful candidates will be responsible for showing high levels of technical capability, sound commercial knowledge and a good understanding of the key drivers or cost and value; capturing and sharing knowledge and driving innovation in service.</p><br><p><b>What this job involves </b></p><br><ul><li><p>Provide support to cost and commercial support in the delivery of post-contract services.</p><br></li><li><p>Manage and update project budgets</p><br></li><li><p>Take suitable commercial meeting minutes</p><br></li><li><p>Use CostX, Excel and other Microsoft Office programmes to an advanced level</p><br></li><li><p>Work post-contract including; being strong in contract administration, comfortable on site walks with project teams, prepare cash flow reports, draft monthly payment recommendations and weekly commercial dashboards, managing variations and assist in closing out projects and claims / variations.</p><br></li></ul><p><b>Desired skills and experience for this </b></p><br><ul><li><p>5-7 years of relevant working experience</p><br></li><li><p>Previous experience working in the Middle East</p><br></li><li><p>Degree in related subject (BSc Quantity Surveying)</p><br></li><li><p>MRICS would be advantageous but not essential.</p><br></li><li><p>Experience pre and post contract in project / programme delivery teams.</p><br></li></ul><p><b>Location: </b></p><br>On-site –Abu Dhabi, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

Job Description<br><br>Who are we?<br><br>At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.<br><br>Role Summary<br><br>The Services Sales Engagement Manager is a professional services pre-sales specialist who partners with account executives and delivery teams to create commercially and operationally sound Statements of Work (SOWs), delivery plans, and pricing for opportunities where Professional Services (PS) are being sold.<br><br>This role owns the SOW and services-commercial construct for deals, ensuring scope, effort, risk and pricing are correct and that deals are deliverable and profitable.<br><br>Crucially, this is a PS-focused engagement role — not a general sales or account ownership role. The Services Sales Engagement Manager does not own quota generation, ongoing account management, or traditional selling activities.<br><br>Primary Responsibilities<br><br>SOW and proposal development:<br><br>Draft, iterate and finalize Statements of Work, implementation plans, SOW appendices and professional services schedules aligned to the commercial terms agreed by the Account Manager. Define deliverables, milestones, acceptance criteria, dependencies, assumptions, resource requirements and delivery timelines.<br><br>Commercial And Pricing Design<br><br>Build services pricing models and cost estimates that align with company margin targets and customer expectations. Apply pricing levers (fixed-price, time & materials, milestone-based, outcome-based) and recommend the optimal engagement model.<br><br>Opportunity Support And Deal Governance<br><br>Act as PS subject-matter partner in deal meetings; translate customer requirements into scoped solutions and SOWs. Maintain version control and audit trail for SOWs; ensure compliance with company contracting standards. Coordinate approvals with finance, legal, delivery leadership and sales operations for deal sign-off.<br><br>Risk Management And Delivery Handover<br><br>Identify and surface delivery risks, pre-requisites and change-control points in the proposal stage. Execute structured handover to delivery teams after contract signature: resource alignment, knowledge transfer, kick-off artifacts.<br><br>Process, Templates And Enablement<br><br>Create and maintain SOW templates, pricing calculators, checklists and deal playbooks for scalable, repeatable PS quoting. Train and advise sales and delivery stakeholders on PS scoping best-practices and the SOW process.<br><br>Measurement, Reporting And Continuous Improvement<br><br>Track estimate-to-actual variance, SOW cycle time, margins and post-delivery outcomes to continuously improve scoping and pricing accuracy.<br><br>Navigate The Professional Services Organisation<br><br>Identify the right people and roles that need to support opportunities from the broader PS organisation. Matrix management of pre-sales teams<br><br>Measures<br><br>KPI's<br><br>Bookings: Meet or Exceed PS Bookings Target. Margin: Average Margin on PS Bookings<br><br>OKR's<br><br>SOW cycle time: Average time from initial scoping brief to signed SOW. Conversion rate: Percentage of opportunities with a PS SOW that convert to signed deals. Estimate accuracy: Variance between proposed PS effort/cost and actual delivered effort/cost. On-time handover: Percentage of projects handed over to delivery on schedule and with complete artifacts. Compliance / quality: Number of SOWs requiring rework due to contractual or compliance issues. Customer/delivery satisfaction: Post-kickoff satisfaction or early delivery NPS relevant to scoping accuracy.<br><br>Experience<br><br>Required Experience, Skills & Attributes<br><br>Solid experience in professional services pre-sales, PS engagement management, solutions engineering for services, or PS delivery leadership supporting sales — software industry preferred. Demonstrated experience drafting and negotiating SOWs, fixed-price and T&M engagements, resource scoping and pricing for software/implementation projects. Experience working with sales teams and delivery organizations; familiarity with contracting, legal and finance review processes.<br><br>Technical & Commercial Skills<br><br>Strong commercial acumen: pricing models, margin management, ROI and TCO basics. Excellent written and verbal communication — can convert business requirements into clear SOW language and pricing rationale. Comfortable using CRM/PSA tools (e.g., Salesforce, PSA/time entry tools), Excel-based pricing models and document version control.<br><br>Behavioral Attributes<br><br>Highly organized, detail-oriented, and able to keep complex deal artifacts aligned across stakeholders. Collaborative, persuasive and able to maintain neutrality between sales ambitions and delivery constraints. Pragmatic problem-solver who can push back constructively to protect delivery feasibility and company risk.<br><br>Education & Certifications (preferred)<br><br>Bachelor’s degree in Business, Engineering, Computer Science or related field. Certifications in project management (PMP, Prince2) or commercial negotiation are a plus.<br><br>Benefits<br><br>Benefits<br><br>We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:<br><br>Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. Medical, life & disability insurance, retirement plan, lifestyle and other benefits*Sustainability: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location.<br><br>At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.<br><br>Be unique, be exceptional, and help us make a difference at Finastra!<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.finastra.com Job Function: Sales Company Industry/<br><br>Sector: Financial Services<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Job Description<br><br>Who are we?<br><br>At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.<br><br>Role Summary<br><br>The Services Sales Engagement Manager is a professional services pre-sales specialist who partners with account executives and delivery teams to create commercially and operationally sound Statements of Work (SOWs), delivery plans, and pricing for opportunities where Professional Services (PS) are being sold.<br><br>This role owns the SOW and services-commercial construct for deals, ensuring scope, effort, risk and pricing are correct and that deals are deliverable and profitable.<br><br>Crucially, this is a PS-focused engagement role — not a general sales or account ownership role. The Services Sales Engagement Manager does not own quota generation, ongoing account management, or traditional selling activities.<br><br>Primary Responsibilities<br><br>SOW and proposal development:<br><br>Draft, iterate and finalize Statements of Work, implementation plans, SOW appendices and professional services schedules aligned to the commercial terms agreed by the Account Manager. Define deliverables, milestones, acceptance criteria, dependencies, assumptions, resource requirements and delivery timelines.<br><br>Commercial And Pricing Design<br><br>Build services pricing models and cost estimates that align with company margin targets and customer expectations. Apply pricing levers (fixed-price, time & materials, milestone-based, outcome-based) and recommend the optimal engagement model.<br><br>Opportunity Support And Deal Governance<br><br>Act as PS subject-matter partner in deal meetings; translate customer requirements into scoped solutions and SOWs. Maintain version control and audit trail for SOWs; ensure compliance with company contracting standards. Coordinate approvals with finance, legal, delivery leadership and sales operations for deal sign-off.<br><br>Risk Management And Delivery Handover<br><br>Identify and surface delivery risks, pre-requisites and change-control points in the proposal stage. Execute structured handover to delivery teams after contract signature: resource alignment, knowledge transfer, kick-off artifacts.<br><br>Process, Templates And Enablement<br><br>Create and maintain SOW templates, pricing calculators, checklists and deal playbooks for scalable, repeatable PS quoting. Train and advise sales and delivery stakeholders on PS scoping best-practices and the SOW process.<br><br>Measurement, Reporting And Continuous Improvement<br><br>Track estimate-to-actual variance, SOW cycle time, margins and post-delivery outcomes to continuously improve scoping and pricing accuracy.<br><br>Navigate The Professional Services Organisation<br><br>Identify the right people and roles that need to support opportunities from the broader PS organisation. Matrix management of pre-sales teams<br><br>Measures<br><br>KPI's<br><br>Bookings: Meet or Exceed PS Bookings Target. Margin: Average Margin on PS Bookings<br><br>OKR's<br><br>SOW cycle time: Average time from initial scoping brief to signed SOW. Conversion rate: Percentage of opportunities with a PS SOW that convert to signed deals. Estimate accuracy: Variance between proposed PS effort/cost and actual delivered effort/cost. On-time handover: Percentage of projects handed over to delivery on schedule and with complete artifacts. Compliance / quality: Number of SOWs requiring rework due to contractual or compliance issues. Customer/delivery satisfaction: Post-kickoff satisfaction or early delivery NPS relevant to scoping accuracy.<br><br>Experience<br><br>Required Experience, Skills & Attributes<br><br>Solid experience in professional services pre-sales, PS engagement management, solutions engineering for services, or PS delivery leadership supporting sales — software industry preferred. Demonstrated experience drafting and negotiating SOWs, fixed-price and T&M engagements, resource scoping and pricing for software/implementation projects. Experience working with sales teams and delivery organizations; familiarity with contracting, legal and finance review processes.<br><br>Technical & Commercial Skills<br><br>Strong commercial acumen: pricing models, margin management, ROI and TCO basics. Excellent written and verbal communication — can convert business requirements into clear SOW language and pricing rationale. Comfortable using CRM/PSA tools (e.g., Salesforce, PSA/time entry tools), Excel-based pricing models and document version control.<br><br>Behavioral Attributes<br><br>Highly organized, detail-oriented, and able to keep complex deal artifacts aligned across stakeholders. Collaborative, persuasive and able to maintain neutrality between sales ambitions and delivery constraints. Pragmatic problem-solver who can push back constructively to protect delivery feasibility and company risk.<br><br>Education & Certifications (preferred)<br><br>Bachelor’s degree in Business, Engineering, Computer Science or related field. Certifications in project management (PMP, Prince2) or commercial negotiation are a plus.<br><br>Benefits<br><br>Benefits<br><br>We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:<br><br>Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work. Medical, life & disability insurance, retirement plan, lifestyle and other benefits*Sustainability: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location.<br><br>At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.<br><br>Be unique, be exceptional, and help us make a difference at Finastra!<br><br>Job Details<br><br>Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.finastra.com Job Function: Sales Company Industry/<br><br>Sector: Financial Services<br><br>What We Offer<br><br>About The Company<br><br>Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.<br><br>Report<br><br>Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.