Area Manager Jobs in UAE

Customer Success & Delivery Manager, Abu Dhabi This role will be responsible for leading complex client integration projects while maintaining and developing strategic client relationships throughout the full integration-to-delivery lifecycle. The successful candidate will act as a key point of contact for clients, working closely with the Commercial Director to ensure continuity of relationships, successful project delivery, and ongoing solution performance. This is a highly visible role requiring a blend of project management, client success, analytical, and stakeholder management expertise. Responsibilities:Project Delivery & Integration Lead end-to-end client integration and implementation projects across multiple concurrent engagements. Manage project timelines, milestones, risks, dependencies, and stakeholder communications. Coordinate internal teams and external stakeholders to ensure successful project execution. Drive delivery excellence while ensuring projects are completed on time and within agreed objectives. Client Relationship Management Own and develop day-to-day client relationships alongside the respective Commercial Director. Act as a trusted advisor throughout the client lifecycle, ensuring continuity from implementation through ongoing service delivery. Maintain regular engagement with clients to understand business objectives, challenges, and opportunities. Support retention, growth, and long-term partnership development. Solution Performance & Analytics Monitor and evaluate solution performance using data and analytics. Analyse client performance metrics and provide actionable insights and recommendations. Identify trends, risks, and opportunities to improve client outcomes and overall service effectiveness. Develop and present performance reviews to both clients and internal stakeholders. Stakeholder Management Build strong working relationships across commercial, operational, product, and technical teams. Influence stakeholders at all levels internally and externally. Facilitate effective communication between clients and delivery teams. Skills / Experience Required:Significant experience managing complex client-facing projects and programmes. Strong background in Client Success Management, Technical Account Management, Account Management, or similar client delivery roles. Proven ability to manage multiple concurrent projects and client relationships. Excellent project management skills with experience delivering complex client integrations. Strong analytical mindset with the ability to interpret performance data, metrics, and business insights. Exceptional stakeholder management and relationship-building capabilities. Strong communication, presentation, and problem-solving skills. Experience working within commercial, contract delivery, or client services environments. Experience within security, fraud prevention, authentication, identity, or related technology sectors. Background in consulting, particularly management consulting. Experience supporting enterprise-level clients and large-scale implementations. Familiarity with technical integration projects and Saa S-based solutions.<br>Let op: vacaturefraude<br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via Whats App of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via Whats App or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.

FCM Travel is committed to a great workplace culture and is proud to be certified as a Great Place to Work® in the United Arab Emirates. FCM is on the lookout for an enthusiastic and professional Business Development Manager to join their successful team. This is your opportunity to become a sales champion within a globally recognized company and work with the best in the business.<br><br>In this position you'll be responsible for managing an extended sales cycle through a mixture of networking, tender submissions and client relationship building, resulting in new business development for the FCM brand.<br><br>As an innovative and experienced BDM, you'll have a high degree of professionalism along with the ability to communicate and negotiate effectively with stakeholders at all levels in organizations.<br><br>Some Key Aspects Of This Dynamic Position Include<br><br>Identifying new business opportunities for the FCM brand. Developing strategic plans and liaising with key stakeholders to create and close sales opportunities. Achieving targets through lead generation, cold-calling, face-to-face appointments, and networking. Actively contributing to the growth strategy and wider business plan. Staying ahead of market trends and industry developments, ensuring you're ahead of the competition.<br><br>This is your opportunity to utilize your expertise with one of Flight Centre Travel Group's most successful ventures. You'll be selling and promoting a product you can truly be proud of while joining some of the highly skilled professionals in the travel industry.<br><br>About You<br><br>FCM Travel Solutions is after the best of the best in the industry. In order to be considered, you will need to be a highly professional and strategically minded BDM, possessing the patience and persistence to work across sometimes lengthy sales cycles.<br><br>You'll ideally have experience and proven ability in the following:<br><br>MINIMUM 5 years' experience in Business Development within a corporate travel B2B environment is highly mandatory. Experience across the Middle East & Africa or GCC region is desired Knowledge of the tender process and will have the ability to identify key decision makers within large organizations, helping you foster successful business relationships. Your immaculate self-presentation and exceptional interpersonal skills will also help you when liaising with key stakeholders. Previous unsuccessful applicants to FCM within the last 24 months should not re-apply<br><br>About The Benefits<br><br>The successful candidate will be rewarded with a competitive, performance-driven and UNCAPPED salary package. You'll have access to global career advancement and travel opportunities!<br><br>Finally, Flight Centre Travel Group offers its staff award-winning, world-renowned benefits, including:<br><br>Discounted travel and access to excellent incentives from the world's top travel providers. Laptop & mobile phone. Career progression scheme including global career opportunities. Free health advice Comprehensive sales training from Flight Centre's success stories; and A fantastic and supportive team culture.<br><br>PLUS, These Additional Benefits Specific To The Dubai Market<br><br>Assistance with visa processing and residence applications Annual return airfare to your home city<br><br>You will be employed by a company that takes pride in their employees and offer a team culture like no other in the industry. You will be welcomed and provided with the right support to achieve continued success.<br><br>If you understand the value of the customer and have what it takes to work alongside the most successful industry individuals, then consider FCM Travel Solutions! Apply now!<br><br>We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.<br><br>#FCMUAE

The Senior Manager of Governance is responsible for developing the information security and cybersecurity strategy and plan. This role aims to protect DET’s Information assets from risks, threats, and attacks by establishing robust security policies and aligning them with local and federal mandates, such as those from the Dubai Cyber Security Strategy and the Dubai Electronic Security Center.<br>The responsibilities include managing policy implementation, managing risk assessments, delivering training programs, and ensuring compliance across all technology platforms. Conducting investigations on information security policy breaches and recommending solutions. Coordinating with regulatory bodies and stakeholders to maintain and report on DET’s security posture, ensuring a secure operational environment.<br>Core Functional Responsibilities Develop the DET Group’s information security and cybersecurity strategy and plan in order to mitigate risks, attacks, and threats on the data assets of the DET Group. Design and manage new programs, projects, initiatives, and enhancement and implementation roadmap to strengthen the DET security. Manage the Information Security governance process including Policy and Standards across the DET. Ensure the alignment of the DET Group’s information security and cybersecurity strategy with local and federal strategies, such as the Dubai Cyber Security Strategy, and other requirements set by DESC. Additionally, maintain compliance with the ISO 27001:2022 standard to uphold international best practices in information security management alongside the ISR. Develop and implement of information security and cybersecurity policies, procedures, and standards for the DET Group, ensuring alignment with the ISR as well as leading practices and trends. Manage the provision of awareness and training sessions and program to all employees, leaders, strategic partners, etc. on information security and cyber security policies, to mitigate potential policy breaches. Conduct thorough and ongoing audits to ensure all employees, leaders, and strategic partners strictly adhere to DET's information security and cybersecurity policies. This includes verifying system access compliance, facilitating cybersecurity training, assessing risks, and maintaining detailed audit trails for continuous improvement and accountability. Provide support as needed, to manage any exceptions or deviations from information security and cybersecurity policies. Manage the implementation of information and cybersecurity risk assessments on DET Group, in order to gain intelligence on information security and cyber threats and risks DET is vulnerable to, based on its operations and its IT infrastructure components including applications, cloud, cryptography, and infrastructure, and accordingly recommend risk mitigation measures. Manage investigations on information security policy breaches conducted internally or through external parties, ensure policy breaches are being accurately reported, and accordingly identify solutions to policy breaches. Develop reports pertaining to information security and cybersecurity risk assessments results, as well as incidents related to information security. Ensure reports are being circulated to relevant stakeholders, and manage the delivery of presentations to the Director General as well as the Information Security Committee, as needed. Provide guidance and advice to end users, when needed, regarding potential threats and key considerations for the safe usage of systems and exchange of information. Provide guidance and subject matter expertise when it comes to the enhancement of information security controls, in coordination with the Technology team as well as IT vendors.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Responsible for the operations of the Reception, Concierge, PABX, Business Center ensuring the highest standards of service in accordance with the operating procedures and Kempinski standards.&nbsp;<br><br><ul><li>Involvement in budget preparations and responsible for profit &amp; loss</li><li>Maximise hotel revenue by controlling room inventory, group blocking, packages, up- selling, adhering to late charge and double occupancy policies to maximize REVPAR.</li><li>Prepare the annual budget and manning guide and manage the Front Office Department within budgetary guidelines.</li><li>Control the duty roster for sub departments guaranteeing quality as well as considering the highest personnel cost efficiency.</li><li>Oversee all labour cost controls within budget limits and occupancy variances to maximize productivity.</li><li>Conduct interviews with future employees.</li><li>Identify training needs, develop and manage performance.</li><li>Approve training plan of all Front Office sub-departments and follow-up to ensure compliance and efficiency of training activities.</li><li>Manage all operational tasks as well as their respective delegation and follow-up.</li><li>Carry out disciplinary actions in line with company procedures.</li><li>Re-evaluate work flows to improve and optimise organisation.</li><li>Implement and evaluate procedures and policies.</li><li>Ensure clear communication within departments.</li><li>Verify that all information requested by the local police authorities are adhered to and prepared accurately.</li><li>Organise regular departmental meetings.</li><li>Detailed hotel product knowledge, up-to-date with VIP arrivals &amp; events within the hotel and the destination.</li><li>Conduct daily walk throughs to ensure quality standards.</li><li>Maintain high visibility with guests and employees, handle customers’ complaints and take corrective action.</li><li>Set short term and long term measurable objectives to continually improve service levels.</li><li>Responsible for maintaining 85% scoring for LQA inspections.</li><li>Greet VIP guests and escort them to their room. Farewell of VIP guests upon departure.</li><li>Manager on Duty weekdays and weekends.</li><li>Rooms Division responsibility in their absence.</li><li>Pre-Opening tasks and responsibilities where applicable.</li></ul>&nbsp;<br>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br> </div>

About Addmind<br><br>Addmind is a privately owned hospitality group and the leading food and beverage management and concept creation company in the Middle East, with a growing international portfolio of restaurants, bars and lounges, beach clubs, nightlife venues, and hotels.<br><br>We are seeking a creative, results-driven, and highly organized Marketing Manager to join our growing team in Dubai. The ideal candidate will play a key role in developing and executing marketing strategies across Addmind's portfolio of brands, driving brand awareness, guest engagement, and commercial performance. This position requires strong strategic thinking, hands-on execution skills, and the ability to manage multiple brands and campaigns in a fast-paced, high-profile hospitality environment.<br><br>Position Type: Full-Time<br><br>Key Responsibilities<br><br>Marketing Strategy & Planning<br><br>Develop and execute annual and campaign-specific marketing plans across assigned brands and venues. Set marketing objectives, budgets, and KPIs in alignment with business goals. Monitor market trends, competitor activity, and guest insights to inform strategy. Ensure consistent brand positioning and messaging across all touchpoints.<br><br>Campaign & Content Management<br><br>Plan and oversee marketing campaigns across digital, social, print, and on-ground channels. Coordinate the creation of content, creative assets, and promotional materials with internal and external teams. Manage social media strategy, content calendars, and community engagement across brand channels. Oversee influencer, PR, and media partnerships to maximize brand visibility.<br><br>Stakeholder Communication<br><br>Liaise with venue management, operations, and events teams to align marketing efforts with venue calendars. Coordinate with external agencies, vendors, and media partners on campaign execution. Present marketing plans, performance updates, and recommendations to leadership. Facilitate communication between marketing, PR, and creative teams to ensure smooth collaboration.<br><br>Documentation & Reporting<br><br>Prepare marketing performance reports, dashboards, and campaign analyses. Track and report on key metrics including reach, engagement, footfall, and ROI. Maintain organized records of campaigns, contracts, and marketing collateral. Ensure marketing documentation is accurate, up to date, and easily accessible.<br><br>Risk & Issue Management<br><br>Identify potential risks to campaign timelines, budgets, or brand reputation. Monitor online sentiment and address any reputational concerns proactively. Support the development of contingency plans for underperforming campaigns or events. Follow up on action items to ensure timely resolution of marketing-related issues.<br><br>Administrative & Financial Support<br><br>Manage marketing budgets, track expenditures, and ensure cost-effective use of resources. Coordinate procurement and payments for agencies, vendors, and marketing services. Assist with contract negotiations and vendor management. Manage marketing-related scheduling, correspondence, and data entry.<br><br>Requirements<br><br>Bachelor's Degree in Marketing, Communications, Business Administration, or a related field. Minimum 5 years of experience in marketing, brand management, or a similar role. Previous experience within the hospitality, F&B, lifestyle, or entertainment industry is a must. Strong understanding of digital marketing, social media strategy, and content creation. Excellent project management skills with the ability to manage multiple brands and campaigns simultaneously. Strong analytical skills with experience tracking and reporting on marketing performance. Excellent verbal and written communication skills. Experience managing agency and vendor relationships is an advantage. Strong creative eye with an understanding of brand identity and positioning. Ability to work collaboratively across cross-functional teams in a fast-paced environment.<br><br>What We Offer<br><br>Opportunity to work with one of the region's leading hospitality and lifestyle groups. Dynamic, collaborative, and multicultural work environment. Exposure to high-profile brands, venues, and marketing campaigns across the MENA region. Career growth and professional development opportunities.<br><br>Join Us<br><br>If you are a proactive and creative professional with a passion for marketing and hospitality, we would love to hear from you.<br><br>Apply now and become part of the Addmind journey.

About AGCXArab Global Crypto Exchange (AGCX) is an upcoming UAE-based digital asset exchange focused on delivering a secure, transparent and compliance-driven trading experience for retail, professional and institutional market participants across the GCC and beyond.<br>AGCX operates through an entity licensed by the Capital Markets Authority (CMA), Abu Dhabi, and is supported by an experienced leadership team with expertise across cryptocurrency exchanges, financial services, technology, cybersecurity and regulatory compliance. The Board includes distinguished Non-Executive Directors, including members of the UAE Royal Family, providing strategic oversight and long-term governance.<br>Our vision is to make digital assets more accessible through trust, operational excellence and strong regulatory standards while building a platform where security, compliance and customer confidence come first.<br>Role Purpose The Business Development Manager will drive AGCX's strategic growth by building and managing partnerships across the global digital asset ecosystem. This role is responsible for identifying new commercial opportunities, developing long-term relationships with blockchain projects, institutional clients, market makers, liquidity providers and ecosystem partners, and helping position AGCX as a trusted exchange across the GCC.<br>Main Responsibilities• Identify, negotiate and close strategic partnerships with crypto exchanges, blockchain projects, brokers, market makers, liquidity providers, OTC desks, wallets, payment providers and ecosystem partners.• Build and maintain long-term relationships with founders, executives, institutional clients, investors and key decision-makers.• Conduct daily outbound business development through Linked In, Telegram, X, Discord, email and industry networks.• Represent AGCX at blockchain conferences, networking events, webinars and industry meetups.• Source and evaluate token listing opportunities and coordinate listing discussions internally.• Develop partnership proposals, negotiate commercial agreements and manage opportunities from first contact through signed agreement and ongoing relationship management.• Work closely with Product, Marketing, Operations and Compliance teams to execute partnership initiatives and go-to-market campaigns.• Maintain an active pipeline of qualified opportunities with accurate CRM updates and forecasting.• Monitor industry trends, competitor activities and emerging blockchain ecosystems to identify new business opportunities.• Achieve quarterly partnership, ecosystem growth and revenue objectives.<br>Requirements• Minimum 5 years of Business Development experience within the Cryptocurrency, Blockchain and Web3 industry.• Proven track record of closing strategic partnerships and generating measurable commercial<br> outcomes.• Existing network across crypto exchanges, blockchain projects, venture funds, market makers, wallets or institutional trading firms is highly desirable.• Strong understanding of centralized exchanges (CEX), DeFi, token listings, digital asset custody, wallets, liquidity providers and market makers.• Excellent negotiation, presentation and relationship management skills.• Self-motivated, commercially driven and comfortable working independently in a fast-paced startup environment.• Willingness to travel for client meetings, conferences and industry events when required.<br>What We Are Looking For A crypto-native professional who understands the digital asset ecosystem beyond theory. The ideal candidate actively follows the market, enjoys building long-term relationships, and can confidently engage with founders, exchanges, investors and institutional partners. We value ownership, integrity and the ability to create meaningful commercial opportunities—not just outbound activity.<br>What We Are Not Looking For• Applicants who only send generic copy-and-paste messages.• Applicants focused only on the number of DMs sent.• Fake leads, unqualified scraped lists or spam-based activity.• Candidates who require constant supervision.• People with no genuine interest in the crypto ecosystem.• Applicants who cannot demonstrate previous partnership, outreach or sales achievements.

Who we are:GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.<br>Job Summary:As the Assistant Manager E-commerce the role is responsible for leading and executing the digital commerce strategy across key online platforms and e-retailers. The position owns the full P&L responsibility, drives online sales performance, manages platform operations, and ensures digital brand excellence. The role works cross-functionally with Marketing, Sales, Supply Chain, and external partners to grow the business and enhance customer experience.<br>Job Responsibilities:E-commerce Strategy & Ownership* Lead the development and execution of the annual e-commerce business plan across all channels (marketplace, pure players, brand.com, quick commerce).* Set channel-specific objectives, KPIs, and growth targets aligned with overall business goals.* Own and manage the online P&L, ensuring healthy margins and ROI from digital investments.<br>Platform & Account Management* Manage relationships with major e-retailers (e.g., Amazon, Noon, Instashop, Carrefour Online) and platform account managers.* Ensure product listings, content, pricing, and availability are accurate and optimized for conversion.* Lead the execution of promotional calendars, seasonal campaigns, and exclusive online launches.* Monitor and optimize product assortment per platform/channel performance.<br>Performance Analysis & Reporting* Track and analyze sales performance, customer behavior, media efficiency, and conversion trends across platforms.* Generate weekly/monthly performance reports with insights and recommendations to drive sales and reduce inefficiencies.* Conduct gap analysis versus targets and propose action plans to course-correct.<br>Campaigns, Content & Merchandising* Oversee the planning, briefing, and execution of digital campaigns (paid media, e-retailer banners, search, email).* Ensure brand consistency in visuals, tone, and messaging across all e-commerce channels.* Lead product page optimization (SEO, A+ content, images, ratings/reviews strategy).* Work with agencies or internal teams for design and copy development.<br>Cross-functional Leadership* Coordinate closely with Trade Marketing, Brand, and Sales teams to align e-commerce activities with broader commercial priorities.* Work with Supply Chain to ensure forecast accuracy, stock availability, and timely fulfillment.* Collaborate with Finance on budgeting, promotional ROI, and pricing strategy.* Align with Customer Service to resolve customer complaints and ensure high satisfaction rates.<br>Team & Vendor Management* Provide day-to-day direction to e-commerce executives or coordinators (if applicable).* Manage third-party vendors (agencies, content providers, fulfillment partners) and hold them accountable for KPIs.* Build internal capabilities in e-commerce and act as a digital champion across the organization.<br>Functional / Technical Competencies* Data-driven Decision Making* Online Sales & P&L Ownership* Proficient in tools like Google Analytics, Excel, Power BI, CMS, and AMS* Excellent project management and stakeholder coordination skills

Role Overview<br>The Property Asset Manager is responsible for maximizing the operational and financial performance of two mixed-use twin towers comprising residential and commercial properties.<br>This role oversees the full asset lifecycle, ensuring sustainable revenue generation, tenant retention,occupancy optimization, and value enhancement of the properties.<br>Key Responsibilities<br>Revenue Management and Collection Monitor and maximize revenue performance through effective rent collection, cheque collection, arrears follow-up, and recovery processes. Ensure timely collection of all receivables and coordinate with Finance to maintain accurate records and minimize revenue leakage.<br>Leasing Strategy and Occupancy Optimization Develop and implement leasing, renewal, retention, and exit strategies for residential and commercial units. Work to reduce vacant units, improve occupancy rates, and optimize rental yields in line with asset performance objectives.<br>Marketing and Tenant Acquisition Oversee property marketing initiatives across appropriate channels to attract prospective tenants and maintain high occupancy levels. Ensure units are competitively positioned and effectively promoted to target markets.<br>Market Research and Asset Performance Analysis Conduct regular market research and competitor analysis to monitor market trends, rental rates, tenant demand, and commercial opportunities. Provide recommendations to enhance revenue, occupancy, and overall asset value.<br>Tenant Relationship and Retention Management Maintain strong relationships with tenants to improve retention, address concerns proactively, and enhance tenant satisfaction. Coordinate renewals and negotiations to minimize turnover and maintain stable occupancy.<br>Legal and Stakeholder Coordination Coordinate with Legal, Finance, Leasing, Facilities Management, and external stakeholders on lease agreements, tenant disputes, recoveries, contractual matters, compliance requirements, and other asset-related issues.<br>Reporting and Performance Monitoring Prepare regular reports on occupancy, revenue performance, rent collections, vacancies, leasing activity, market conditions, and key asset performance indicators. Provide recommendations to support business and investment objectives.<br>Asset Value Enhancement and Continuous Improvement Identify opportunities to improve operational efficiency, increase property income, reducevacancies, and enhance the overall value of the residential and commercial towers. Ensure all activities are aligned with approved asset management strategies and ownership objectives.<br>Experience Required<br>10+years of relevant experience in asset management, property management, or real estate operations involving residential and commercial properties. UAE experience is preferred. Proven experience in rent collection, cheque collection, tenant account management, and arrears recovery to ensure optimal revenue performance. Demonstrated experience in leasing, tenant retention, lease renewals, and exit management, with a focus on reducing vacancies and maximizing occupancy. Experience conducting market research, rental benchmarking, and competitor analysis to support pricing strategies and revenue growth initiatives. Familiarity with commercial and residential lease agreements, contract administration, and coordination of tenancy-related legal matters. Experience collaborating with Finance, Legal, Leasing, and Facilities Management teams to ensure compliance, operational efficiency, and asset performance. Working knowledge of property management, CRM, or ERP systems, including portfolio tracking, reporting, and performance monitoring.<br>Required Skills<br>Strong attention to detail, accuracy, and organizational skills with the ability to manage multiple property and tenant-related activities simultaneously. Excellent data management, record-keeping, and documentation capabilities, ensuring accurate maintenance of leasing, revenue, collection, and asset records Good communication and stakeholder management skills, with the ability to effectively coordinate with tenants, brokers, legal advisors, finance teams, facilities management, and senior management. Ability to prioritize tasks, manage time effectively, and meet deadlines. Self-motivated with the ability to work independently, take ownership of assigned responsibilities, and proactively identify opportunities to improve asset performance, revenue generation, and operational efficiency. Strong analytical and market research skills, with the ability to assess market trends, rental rates, occupancy performance, and revenue enhancement opportunities.

Role Description We are seeking a strategic and results-driven Business Development & Partnership Manager to identify growth opportunities, build long-term strategic partnerships, and expand business relationships that support organizational success. This role is responsible for developing business development strategies, managing partner relationships, negotiating commercial agreements, and collaborating with cross-functional teams to drive revenue growth and market expansion. The ideal candidate is an excellent communicator, relationship builder, and strategic thinker with a strong commercial mindset. Key responsibilities include:Develop and execute business development and partnership strategies aligned with organizational goals and growth objectives. Identify, evaluate, and pursue new business opportunities, strategic alliances, and partnership initiatives. Build, maintain, and strengthen long-term relationships with clients, partners, vendors, and key stakeholders. Conduct market research, competitor analysis, and industry trend assessments to identify emerging business opportunities. Lead partnership discussions, commercial negotiations, and contract development while ensuring mutually beneficial outcomes. Collaborate with sales, marketing, product, operations, finance, and leadership teams to develop integrated growth strategies. Prepare business proposals, partnership presentations, commercial agreements, and executive reports. Monitor partnership performance, business development activities, and key performance indicators (KPIs) to measure success. Manage the end-to-end partnership lifecycle, including onboarding, engagement, performance reviews, and renewal planning. Identify opportunities to improve customer acquisition, partner engagement, revenue generation, and market penetration. Support product launches, strategic initiatives, and cross-functional projects that contribute to business growth. Ensure compliance with organizational policies, contractual obligations, regulatory requirements, and governance standards. Utilize CRM systems, business intelligence tools, and analytics platforms to manage pipelines, monitor performance, and generate actionable insights. Stay informed about industry developments, emerging technologies, AI-powered business solutions, and market trends. Mentor team members and promote collaboration, knowledge sharing, and continuous improvement where appropriate. Drive innovation by recommending new partnership models, business strategies, and operational improvements that enhance organizational performance and long-term success. Qualifications Bachelor's degree in Business Administration, Marketing, Management, Economics, International Business, Communications, or a related field. Strong understanding of business development, strategic partnerships, account management, sales strategy, and commercial operations. Knowledge of market analysis, customer relationship management, contract negotiation, and partnership lifecycle management. Familiarity with CRM platforms such as Salesforce, Hub Spot, Microsoft Dynamics 365, Zoho CRM, or similar systems. Understanding of business planning, financial analysis, budgeting, forecasting, and performance measurement. Experience with business intelligence and reporting tools such as Power BI, Tableau, Google Analytics, or similar platforms is an advantage. Strong analytical, negotiation, and problem-solving skills. Excellent written, verbal, presentation, and stakeholder management abilities. Proven ability to build and maintain strong professional relationships with internal and external stakeholders. Strong organizational and project management skills with the ability to manage multiple business initiatives simultaneously. High attention to detail with a commitment to professionalism, quality, and customer satisfaction. Ability to work independently while collaborating effectively with cross-functional teams in a fast-paced environment. Adaptability and willingness to learn emerging AI-powered business technologies, digital partnership platforms, and evolving market practices. Professional attitude with integrity, accountability, resilience, and a results-oriented mindset. Strong commercial awareness with the ability to identify strategic opportunities, create long-term value, and drive sustainable business growth. Commitment to developing impactful partnerships, expanding market opportunities, and delivering measurable business outcomes that contribute to long-term organizational success.

Job Summary:<br>The incumbent owns owns a portfolio of strategic HORECA customers as if they were a personal business—growing revenue, margin and share of wallet by acting as a trusted commercial and culinary advisor, not a price-driven order processor. This is explicitly not a traditional sales representative role. The Key Account Manager is the commercial owner of named strategic accounts, accountable for their growth, profitability, retention and satisfaction end-to-end, combining chef-level product credibility with disciplined commercial planning.<br>Job Responsibilities:<br>Account Planning• Build and maintain a living account plan for every strategic customer: menu mix, current spend, whitespace opportunity, competitive exposure and growth actions.<br>• Prioritize accounts and time intelligently based on growth potential and profitability — not simply order size or ease of relationship.<br>Business Development• Hunt for new strategic business within the assigned territory or segment, not just service existing volume.<br>• Identify expansion opportunities within existing groups (new outlets, new brands, new menus) as a primary growth lever.<br>Relationship Management• Build multi-level relationships across chefs, procurement, F&B management and ownership — becoming the trusted advisor customers call before they call anyone else.<br>• Represent the voice of the customer internally, ensuring GMG's service, quality and product development respond to real operator needs.<br>Menu Consultation• Understand each customer's menu, food cost structure and culinary direction well enough to propose product and cut solutions that improve their profitability, not just GMG's sell-through.<br>• Bring cooking-method and application knowledge (grilling, braising, sous-vide, portion control) into every menu conversation.<br>Cross-Selling & Upselling• Actively introduce value-added, portioned, cooked and premium branded products into accounts historically bought on commodity protein.<br>• Grow penetration across the full portfolio — beef, lamb, poultry, seafood and manufactured products — rather than defending a single category.<br>Negotiation & Commercial Planning• Negotiate pricing, terms and contracts that protect margin while securing long-term volume commitments.• Build and defend the commercial rationale for every deal — understanding customer profitability, not just the company's own margin.<br>Pipeline Management & Forecasting• Maintain accurate, live pipeline and forecast data in CRM — forecast accuracy is a core professional standard, not an administrative afterthought.<br>• Provide demand signals into supply chain and manufacturing planning for value-added and portioned lines.<br>Market Intelligence• Track menu trends, competitor activity and emerging cuisine/format trends relevant to assigned accounts.<br>• Translate market intelligence into concrete account actions, not just reporting.<br>Customer Profitability, Product & Quality• Understand customer-level profitability (mix, terms, service cost) and actively manage it, not just top-line revenue.<br>• Maintain expert-level product knowledge: cuts, grades, origin (including Brazilian Beef and Certified Angus Beef), cooking applications and shelf life.<br>• Own cold chain and quality standards understanding well enough to manage customer expectations and prevent avoidable complaints.<br>Complaint Resolution & Customer Retention• Own resolution of quality, service or logistics complaints professionally and quickly — treating every complaint as a retention moment, not a nuisance.<br>• Proactively manage renewal and retention risk on strategic accounts before it becomes a lost-business event.<br>New Product Launches & Portfolio Expansion• Lead the introduction of new products, cuts and origins into assigned accounts, educating chefs and procurement on application and value.<br>• Systematically expand portfolio penetration account by account as new capacity (portioning, value-added manufacturing) comes online.<br>Internal Collaboration• Work closely with logistics, quality, manufacturing and trade marketing to ensure the customer promise is delivered end-to-end.<br>• Escalate operational risks (cold chain, supply, quality) before they become customer-facing failures.

Role Overview<br>The Property Asset Manager is responsible for maximizing the operational and financial performance of two mixed-use twin towers comprising residential and commercial properties.<br>This role oversees the full asset lifecycle, ensuring sustainable revenue generation, tenant retention,occupancy optimization, and value enhancement of the properties.<br>Key Responsibilities<br>Revenue Management and Collection Monitor and maximize revenue performance through effective rent collection, cheque collection, arrears follow-up, and recovery processes. Ensure timely collection of all receivables and coordinate with Finance to maintain accurate records and minimize revenue leakage.<br>Leasing Strategy and Occupancy Optimization Develop and implement leasing, renewal, retention, and exit strategies for residential and commercial units. Work to reduce vacant units, improve occupancy rates, and optimize rental yields in line with asset performance objectives.<br>Marketing and Tenant Acquisition Oversee property marketing initiatives across appropriate channels to attract prospective tenants and maintain high occupancy levels. Ensure units are competitively positioned and effectively promoted to target markets.<br>Market Research and Asset Performance Analysis Conduct regular market research and competitor analysis to monitor market trends, rental rates, tenant demand, and commercial opportunities. Provide recommendations to enhance revenue, occupancy, and overall asset value.<br>Tenant Relationship and Retention Management Maintain strong relationships with tenants to improve retention, address concerns proactively, and enhance tenant satisfaction. Coordinate renewals and negotiations to minimize turnover and maintain stable occupancy.<br>Legal and Stakeholder Coordination Coordinate with Legal, Finance, Leasing, Facilities Management, and external stakeholders on lease agreements, tenant disputes, recoveries, contractual matters, compliance requirements, and other asset-related issues.<br>Reporting and Performance Monitoring Prepare regular reports on occupancy, revenue performance, rent collections, vacancies, leasing activity, market conditions, and key asset performance indicators. Provide recommendations to support business and investment objectives.<br>Asset Value Enhancement and Continuous Improvement Identify opportunities to improve operational efficiency, increase property income, reducevacancies, and enhance the overall value of the residential and commercial towers. Ensure all activities are aligned with approved asset management strategies and ownership objectives.<br>Experience Required<br>10+years of relevant experience in asset management, property management, or real estate operations involving residential and commercial properties. UAE experience is preferred. Proven experience in rent collection, cheque collection, tenant account management, and arrears recovery to ensure optimal revenue performance. Demonstrated experience in leasing, tenant retention, lease renewals, and exit management, with a focus on reducing vacancies and maximizing occupancy. Experience conducting market research, rental benchmarking, and competitor analysis to support pricing strategies and revenue growth initiatives. Familiarity with commercial and residential lease agreements, contract administration, and coordination of tenancy-related legal matters. Experience collaborating with Finance, Legal, Leasing, and Facilities Management teams to ensure compliance, operational efficiency, and asset performance. Working knowledge of property management, CRM, or ERP systems, including portfolio tracking, reporting, and performance monitoring.<br>Required Skills<br>Strong attention to detail, accuracy, and organizational skills with the ability to manage multiple property and tenant-related activities simultaneously. Excellent data management, record-keeping, and documentation capabilities, ensuring accurate maintenance of leasing, revenue, collection, and asset records Good communication and stakeholder management skills, with the ability to effectively coordinate with tenants, brokers, legal advisors, finance teams, facilities management, and senior management. Ability to prioritize tasks, manage time effectively, and meet deadlines. Self-motivated with the ability to work independently, take ownership of assigned responsibilities, and proactively identify opportunities to improve asset performance, revenue generation, and operational efficiency. Strong analytical and market research skills, with the ability to assess market trends, rental rates, occupancy performance, and revenue enhancement opportunities.

Role Description We are seeking a strategic and results-driven Business Development & Partnership Manager to identify growth opportunities, build long-term strategic partnerships, and expand business relationships that support organizational success. This role is responsible for developing business development strategies, managing partner relationships, negotiating commercial agreements, and collaborating with cross-functional teams to drive revenue growth and market expansion. The ideal candidate is an excellent communicator, relationship builder, and strategic thinker with a strong commercial mindset. Key responsibilities include:Develop and execute business development and partnership strategies aligned with organizational goals and growth objectives. Identify, evaluate, and pursue new business opportunities, strategic alliances, and partnership initiatives. Build, maintain, and strengthen long-term relationships with clients, partners, vendors, and key stakeholders. Conduct market research, competitor analysis, and industry trend assessments to identify emerging business opportunities. Lead partnership discussions, commercial negotiations, and contract development while ensuring mutually beneficial outcomes. Collaborate with sales, marketing, product, operations, finance, and leadership teams to develop integrated growth strategies. Prepare business proposals, partnership presentations, commercial agreements, and executive reports. Monitor partnership performance, business development activities, and key performance indicators (KPIs) to measure success. Manage the end-to-end partnership lifecycle, including onboarding, engagement, performance reviews, and renewal planning. Identify opportunities to improve customer acquisition, partner engagement, revenue generation, and market penetration. Support product launches, strategic initiatives, and cross-functional projects that contribute to business growth. Ensure compliance with organizational policies, contractual obligations, regulatory requirements, and governance standards. Utilize CRM systems, business intelligence tools, and analytics platforms to manage pipelines, monitor performance, and generate actionable insights. Stay informed about industry developments, emerging technologies, AI-powered business solutions, and market trends. Mentor team members and promote collaboration, knowledge sharing, and continuous improvement where appropriate. Drive innovation by recommending new partnership models, business strategies, and operational improvements that enhance organizational performance and long-term success. Qualifications Bachelor's degree in Business Administration, Marketing, Management, Economics, International Business, Communications, or a related field. Strong understanding of business development, strategic partnerships, account management, sales strategy, and commercial operations. Knowledge of market analysis, customer relationship management, contract negotiation, and partnership lifecycle management. Familiarity with CRM platforms such as Salesforce, Hub Spot, Microsoft Dynamics 365, Zoho CRM, or similar systems. Understanding of business planning, financial analysis, budgeting, forecasting, and performance measurement. Experience with business intelligence and reporting tools such as Power BI, Tableau, Google Analytics, or similar platforms is an advantage. Strong analytical, negotiation, and problem-solving skills. Excellent written, verbal, presentation, and stakeholder management abilities. Proven ability to build and maintain strong professional relationships with internal and external stakeholders. Strong organizational and project management skills with the ability to manage multiple business initiatives simultaneously. High attention to detail with a commitment to professionalism, quality, and customer satisfaction. Ability to work independently while collaborating effectively with cross-functional teams in a fast-paced environment. Adaptability and willingness to learn emerging AI-powered business technologies, digital partnership platforms, and evolving market practices. Professional attitude with integrity, accountability, resilience, and a results-oriented mindset. Strong commercial awareness with the ability to identify strategic opportunities, create long-term value, and drive sustainable business growth. Commitment to developing impactful partnerships, expanding market opportunities, and delivering measurable business outcomes that contribute to long-term organizational success.

Job Summary:<br>The incumbent owns owns a portfolio of strategic HORECA customers as if they were a personal business—growing revenue, margin and share of wallet by acting as a trusted commercial and culinary advisor, not a price-driven order processor. This is explicitly not a traditional sales representative role. The Key Account Manager is the commercial owner of named strategic accounts, accountable for their growth, profitability, retention and satisfaction end-to-end, combining chef-level product credibility with disciplined commercial planning.<br>Job Responsibilities:<br>Account Planning• Build and maintain a living account plan for every strategic customer: menu mix, current spend, whitespace opportunity, competitive exposure and growth actions.<br>• Prioritize accounts and time intelligently based on growth potential and profitability — not simply order size or ease of relationship.<br>Business Development• Hunt for new strategic business within the assigned territory or segment, not just service existing volume.<br>• Identify expansion opportunities within existing groups (new outlets, new brands, new menus) as a primary growth lever.<br>Relationship Management• Build multi-level relationships across chefs, procurement, F&B management and ownership — becoming the trusted advisor customers call before they call anyone else.<br>• Represent the voice of the customer internally, ensuring GMG's service, quality and product development respond to real operator needs.<br>Menu Consultation• Understand each customer's menu, food cost structure and culinary direction well enough to propose product and cut solutions that improve their profitability, not just GMG's sell-through.<br>• Bring cooking-method and application knowledge (grilling, braising, sous-vide, portion control) into every menu conversation.<br>Cross-Selling & Upselling• Actively introduce value-added, portioned, cooked and premium branded products into accounts historically bought on commodity protein.<br>• Grow penetration across the full portfolio — beef, lamb, poultry, seafood and manufactured products — rather than defending a single category.<br>Negotiation & Commercial Planning• Negotiate pricing, terms and contracts that protect margin while securing long-term volume commitments.• Build and defend the commercial rationale for every deal — understanding customer profitability, not just the company's own margin.<br>Pipeline Management & Forecasting• Maintain accurate, live pipeline and forecast data in CRM — forecast accuracy is a core professional standard, not an administrative afterthought.<br>• Provide demand signals into supply chain and manufacturing planning for value-added and portioned lines.<br>Market Intelligence• Track menu trends, competitor activity and emerging cuisine/format trends relevant to assigned accounts.<br>• Translate market intelligence into concrete account actions, not just reporting.<br>Customer Profitability, Product & Quality• Understand customer-level profitability (mix, terms, service cost) and actively manage it, not just top-line revenue.<br>• Maintain expert-level product knowledge: cuts, grades, origin (including Brazilian Beef and Certified Angus Beef), cooking applications and shelf life.<br>• Own cold chain and quality standards understanding well enough to manage customer expectations and prevent avoidable complaints.<br>Complaint Resolution & Customer Retention• Own resolution of quality, service or logistics complaints professionally and quickly — treating every complaint as a retention moment, not a nuisance.<br>• Proactively manage renewal and retention risk on strategic accounts before it becomes a lost-business event.<br>New Product Launches & Portfolio Expansion• Lead the introduction of new products, cuts and origins into assigned accounts, educating chefs and procurement on application and value.<br>• Systematically expand portfolio penetration account by account as new capacity (portioning, value-added manufacturing) comes online.<br>Internal Collaboration• Work closely with logistics, quality, manufacturing and trade marketing to ensure the customer promise is delivered end-to-end.<br>• Escalate operational risks (cold chain, supply, quality) before they become customer-facing failures.

SAAS Holdings is a diversified UAE-based group spanning real estate, fitout and MEP contracting, longevity and wellness health, and fertility care. The Finance Manager sits at the holding company level and is responsible for the Industries vertical's financial planning, consolidation, reporting and control, building structure across subsidiaries and turning multi-entity data into insight the CEO and ExComm can act on.<br>Key Responsibilities:<br>Subgroup financial planning & budgeting: Lead the annual subgroup budgeting cycle, coordinating subsidiary submissions and consolidating them into a single group view; support the ExComm & CFO in setting targets and building rolling forecasts. Subgroup reporting & consolidation: Prepare monthly, quarterly and annual consolidated financial reports for the CEO, CFO and Board/ExCom; own subgroup consolidation and maintain subgroup-wide KPI reporting packs. Treasury & cash flow: Monitor subgroup cash position and working capital, prepare cash flow forecasts, and support the CFO on intercompany funding and banking relationships. Governance, controls & compliance: Support the roll-out of subgroup-wide financial policies and controls, coordinate the annual audit with external auditors, ensure compliance with UAE regulatory, tax and statutory requirements as well as subgroup financial policies and procedures, drive ongoing process enhancements to improve efficiency, accuracy and turnaround time, and safeguard the subgroup's assets through proper authorisation controls, reconciliations and segregation of duties. Business partnering & subsidiary coordination: Act as the primary finance point of contact for subsidiary finance leads on group reporting, budgeting and policy; provide analysis to support subgroup-level decisions. AR/AP management: Oversee accounts payable and accounts receivable across the vertical, including vendor payment processing and customer collections, to protect working capital and maintain healthy cash flow. Systems & process improvement: Standardise and improve financial reporting templates and processes across the subgroup and support the evaluation and roll-out of financial systems, including ERP. Ad hoc & strategic support: Prepare materials for ExCom meetings, Board papers and CEO/CFO briefings, and support due diligence, M&A analysis or restructuring at the CFO's direction. Tax:Coordinate VAT filings for Industries holding, compliant with UAE Federal Tax Authority.<br><br>Requirements:<br>Education and Qualification:Bachelor’s degree in finance, accounting, economics or a related field. Professional qualifications such as ACCA, CPA, CFA or CA are strongly preferred.<br>Experience:Minimum 8 years of progressive finance experience, including group/consolidated reporting, budgeting and financial analysis. Prior experience in a group, holding company or multi-entity environment is highly desirable; exposure across diverse industries is a plus. Experience working closely with C-suite stakeholders and presenting financial information to senior leadership. Background in public accounting/audit (Big 4 or similar) combined with industry experience is an advantage.<br>Skills and Competencies:Strong technical grounding in financial accounting, consolidation and management reporting. Advanced Excel skills; comfortable with ERP and reporting systems and open to adopting new tools. Ability to distil complex, multi-entity financial data into clear, decision-ready insight. High attention to detail balanced with the ability to work at pace in a fast-moving, entrepreneurial group. Strong communication skills, able to work with finance and non-finance stakeholders across subsidiaries. Comfortable with ambiguity and building processes from scratch, given the group's evolving structure. High level of discretion and integrity when handling sensitive financial and commercial information.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Zabeel Saray Jumeirah Zabeel Saray is an exclusive beachside resort located in the west crescent of Palm Jumeirah in Dubai. Inspired by the palaces of the Ottoman Empire, the resort is home to the award-winning Talise Ottoman Spa, a curated selection of restaurants, and family-friendly experiences. Guests can also enjoy water sports, with a private jetty offering shuttle boat transfers to and from the mainland of Dubai. About the Job An exciting opportunity has arisen for Assistant Manager to join Human Capital team in Jumeirah Zabeel Saray. Lead the full-cycle recruitment process by collaborating with department heads to identify workforce needs, building talent pipelines, utilizing sourcing strategies, and managing recruitment platforms and the applicant tracking system to attract top talent efficiently. Coordinate and facilitate smooth onboarding and induction processes for new hires, including documentation, system access, orientation programs, cultural alignment, and monitoring probationary reviews with timely feedback. Serve as the first point of contact for employee inquiries, support disciplinary and performance improvement processes fairly and consistently, and promote a positive, inclusive work environment through engagement initiatives. Review monthly payroll inputs for accuracy and timely processing with the payroll team, manage leave and attendance data through the Gantner system, and ensure the accuracy and confidentiality of employee records and documentation. Assist in implementing Human Capital initiatives and policies aligned with corporate objectives, while supporting HR success measures, compliance checks, and reporting. About You The ideal candidate for this position will have the following experience and qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum 3-5 years of experience in HR or human capital management, preferably in the hospitality or service industry. Strong knowledge of labor laws, HR best practices, and compliance standards, especially within the UAE or relevant region. Excellent communication, interpersonal, and organizational skills with the ability to manage multiple priorities. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: Supportive and inclusive work environment Access to Learning & Development programs and clear pathways Opportunities for internal mobility within our global network Colleague discounts on food, beverage, and hotel stays worldwide Company-provided shared accommodation Comprehensive healthcare and life insurance coverage Paid annual and flight from your home country Competitive tax-free salary paid in UAE Dirhams (AED)

Upstream have been retained by an international Energy business based in Dubai with their search for a Sales Specialist / Assistant Sales Manager. You will be predominantly responsible for contract management of new / existing accounts and also take initiative of new business development. We are looking for candidates that have experience in OCTG / Tubular equipment's only. We will encourage candidates with less years of experience to apply as long as you have experience in OCTG.<br>Main purpose of job:• To coordinate technical and commercial responses to customer queries and be the focal point for all communication between suppliers and technical consultants.• Execute and develop regional and specific customer sales strategies in line with companies mid-long-term targets.<br>Main responsibilities:• Primary responsibility will be to coordinate technical and commercial responses to customer queries and be the focal point for all communication between suppliers and technical consultants.• Work independently to support customers daily needs, using experience and own judgement to solve problems and build meaningful relationships at a high level of customer service satisfaction. (Existing and new client base)• Maintaining and contributing to the development of existing customer(s) digital platforms.• Maintain close communication and understanding of companies’ field service team activities to enhance potential services offering in country and create a more value-added service to customers.<br>Contract Management Responsibilities (60% of the role)• Coordinate technical and commercial responses to customer queries and be the focal point for all communication between suppliers and technical consultants.• Work independently to support customers daily needs, using experience and own judgement to solve problems and build meaningful relationships at a high level of customer service satisfaction.• Maintaining and contributing to the development of the customers digital platforms.• Maintain close communication and understanding of companies’ field service team activities to enhance potential services offering in country and create a more value-added service to customers.• Required to support and lead project tasks associated with the companies mid-long-term vision for the region.<br>Sales Responsibilities (40% of the role)• Execute and support with the development of regional and specific customer sales strategies, which will include providing presentations to current and perspective clients.• Ensuring the timely submission of tender bids and spot offers, which involves coordination and support from company’s international subsidiaries & suppliers across the value chain. whilst maintaining adherence to companies internal control processes.<br>Experience:· Minimum of 2 - 5 experience with OCTG / Tubular equipment (this is essential)· Strong knowledge of Contracts execution & negotiation.· Experience in Middle East region is preferred but not mandatory.· Bachelor Degree.· Good technical & sales background.· Self-driven with excellent interpersonal and communications skills, organized with good time/schedule management.<br>Salary & Benefits:· Salary up to AED 25,000 per month + Yearly Bonus (to be discussed during screening).· Visa / Medical / Insurance.· Yearly flights to home country.· Please note there are no housing benefits or allowance provided, this is already included within the AED 25,000 budget.<br>If this sounds like you then we are keen to hear from you. Please get in touch with us by sending your cv to info@upstreamrecruitment.com and one of our consultants will get in touch for a confidential chat.<br>NOTE: Due to high volume of applications, only candidates that meet the above criteria will be considered for this role.

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.<br><br>Role<br><br>The CRM Manager, based in our Dubai Corporate Office and reporting to the Director of Marketing, is responsible for coordinating, planning and executing strategies across data, infrastructure, business intelligence and campaign marketing to drive recognition, loyalty and revenue for the Aman brand globally.<br><br>This role oversees the CRM function for the Aman Group, combining technical expertise with creative sensibility to deliver impactful marketing and communications that engage, delight and retain guests, driving measurable revenue and return on investment.<br><br>Responsibilities<br><br>Plan, coordinate and execute the brand’s email marketing strategy, aligning with cross-channel campaigns and audience targeting. Partner with Content Marketing to create CRM-focused briefs with tailored, on-brand messaging across the guest journey. Work with Brand to design and optimise email templates that meet visual standards and perform across devices. Drive engagement through segmentation, dynamic content and testing, using insights to continuously improve performance. Translate analytics and reporting into actionable CRM strategies, focusing on guest engagement and retention. Support Trade/B2B, PR and Property teams with targeted campaign execution across their audiences. Leverage CRM platforms and emerging technologies to enhance campaigns and drive revenue growth. Design and optimise lifecycle journeys (acquisition, onboarding, engagement, retention) using guest insights and behaviour. Elevate guest communications across key touchpoints, including pre-arrival, on-property and post-stay experiences. Lead guest engagement initiatives by enhancing data quality, enabling personalisation, documenting processes and aligning stakeholders across teams<br><br>Requirements<br><br>Minimum 7 years of experience in CRM, lifecycle marketing or customer orchestration, ideally within luxury goods, hospitality or a similarly client-centric environment. Proven analytical skills with a strong command of KPIs, performance measurement, and customer lifetime value and retention modelling. Hands-on experience with CRM systems and marketing automation platforms such as Braze, Marketing Cloud or similar - with the ability to design, execute and evolve multi-channel programmes, client journeys and personalisation strategies across digital and physical touchpoints. A curious, pragmatic mindset with a genuine passion for innovation, experimentation and emerging CRM capabilities including AI. Strong cross-functional influencing skills - confident operating across multiple stakeholders and seniority levels in a global environment, and able to bring clarity and momentum to complex initiatives. A strong appreciation for brand, storytelling and guest experience, with the creative sensibility to uphold Aman's standards across all communications. Rigorous and well-organised, with the project management discipline and resilience to perform across multiple workstreams in a fast-moving, high-expectation environment. Experience in luxury goods, hospitality or a multicultural global environment is strongly preferred. Fluency in English is essential; any additional language is a plus.<br><br>Benefits<br><br>At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritize and support your career journey, making you feel valued, included and at home.<br><br>If you thrive in an ultra-luxury environment and are passionate about ensuring flawless distribution systems and supporting seamless guest experiences, we invite you to apply to join us on our journey.

Job Location:<br><br>Avani Palm View Dubai Hotel & Suites<br><br>At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.<br><br>With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.<br><br>At La Sirene, we believe the most memorable dining experiences begin long before the first dish reaches the table and stay with our guests long after the last conversation ends.<br><br>Nestled on one of Dubai's most beautiful terraces overlooking the iconic Burj Al Arab and Ain Dubai, La Sirene has become one of the city's favorite destinations for authentic Lebanese cuisine, generous hospitality, and unforgettable moments shared around the table. Our food is handcrafted every day, inspired by recipes passed down through generations just like home, only with one of Dubai's most spectacular views. But what truly makes La Sirene special isn't our food. It's our people.<br><br>We're looking for a passionate hospitality leader who believes that genuine warmth, attention to detail, and authentic human connection are what transform a meal into an experience guests can't wait to return to.<br><br>If you love creating unforgettable moments, inspiring teams, and building restaurants that people talk about long after they leave, we'd love to meet you.<br><br>Your Mission<br><br>As Restaurant Manager, you'll be the driving force behind one of Dubai's most exciting dining destinations. You'll lead every aspect of the restaurant from inspiring your team and delivering exceptional guest experiences to driving commercial success, operational excellence, and creating a culture where every guest feels genuinely welcomed.<br><br>Inspire Exceptional Guest Experiences<br><br>Create memorable dining experiences that exceed guest expectations during every service. Build genuine relationships with guests, recognize returning visitors, and create moments that inspire loyalty. Resolve guest concerns with empathy, confidence, and professionalism.<br><br>Lead with Passion<br><br>Recruit, coach, mentor, and inspire a high performing team. Create an engaging culture built on pride, ownership, teamwork, and continuous learning. Conduct regular coaching, performance reviews, and development conversations.<br><br>Deliver Operational Excellence<br><br>Ensure smooth daily restaurant operations across all meal periods. Maintain Avani brand standards, hygiene regulations, HACCP compliance, and health & safety procedures. Monitor service quality, ambience, cleanliness, presentation, and attention to every detail.<br><br>Drive Commercial Success<br><br>Achieve revenue, profitability, and cost targets while delivering exceptional value. Identify opportunities to increase sales through creative promotions, seasonal experiences, and upselling initiatives. Analyze business performance, guest feedback, and operational KPIs to continuously improve results.<br><br>What You'll Bring<br><br>Previous experience of 3 years working in premium restaurants. Strong commercial awareness with proven experience achieving revenue and profitability targets. Passion for coaching, developing, and motivating people. Exceptional communication and relationship-building skills. Strong operational discipline with excellent attention to detail. Knowledge of HACCP, food safety, team management, budgeting, and restaurant operations. Experience within lifestyle or award winning restaurant concepts is highly desirable. Proficiency in Arabic is considered an asset.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<p>ES Premier Uniforms & Sportswear is looking for a creative, analytical, and results-driven Digital Marketing Executive to manage and improve the company’s online presence, lead-generation campaigns, website performance, social media channels, and digital advertising activities. The selected candidate will be responsible for planning, executing, monitoring, and optimizing digital marketing campaigns across Google, Facebook, Instagram, LinkedIn, and other relevant platforms. The role requires a strong understanding of B2B lead generation, paid advertising, social media management, content planning, SEO, website analytics, and campaign reporting. Experience in uniforms, garments, sportswear, printing, promotional products, building materials, manufacturing, or another B2B industry will be an advantage.</p><br><ul><li><p>Develop and execute digital marketing strategies aligned with the company’s sales and business-development goals.</p></li><li><p>Manage the company’s social media platforms, including Facebook, Instagram, LinkedIn, and other relevant channels.</p></li><li><p>Plan and publish professional content such as product posts, project showcases, promotional campaigns, educational content, customer-focused posts, reels, stories, and lead-generation creatives.</p></li></ul><ul><li><p>Set up and manage Google Ads campaigns, including Search, Display, Performance Max, and remarketing campaigns where applicable.</p></li><li><p>Generate qualified enquiries for corporate uniforms, sportswear, workwear, hospitality uniforms, school uniforms, healthcare uniforms, customized apparel, embroidery, printing, and related products.</p></li><li><p>Manage Google Business Profile updates, posts, images, products, reviews, and local SEO.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 2–3 years of practical digital marketing experience.</p></li><li><p>Previous UAE experience is preferred.</p></li><li><p>Strong hands-on experience with Meta Ads Manager.</p></li><li><p>Good working knowledge of Google Ads.</p></li><li><p>Experience with lead-generation campaigns is required.</p></li><li><p>Knowledge of B2B marketing and corporate customer acquisition is preferred.</p></li><li><p>Experience managing Facebook, Instagram, LinkedIn, and Google Business Profile.</p></li><li><p>Working knowledge of SEO, keyword research, on-page optimization, and local SEO.</p></li></ul>

About the Role We are seeking a highly organized and strategic Program Manager – Freezone Council to lead cross-functional initiatives, coordinate with government entities and Free Zones, and ensure the successful execution of strategic projects. This role serves as the central point of coordination between the Freezone Council, internal stakeholders, regulatory authorities, and external partners to drive operational excellence, policy implementation, and organizational transformation. The ideal candidate has strong experience in project/program management, stakeholder engagement, government relations, policy implementation, and strategic operations within the UAE public or semi-government sector.<br>Key Responsibilities Strategic Program & Project Management Lead and manage strategic initiatives from planning through execution while ensuring projects are delivered on time, within scope, and aligned with organizational objectives. Develop project roadmaps, implementation plans, milestones, and performance indicators. Monitor project progress, identify risks, and implement mitigation strategies. Coordinate cross-functional teams to ensure seamless project execution. Stakeholder & Government Relations Act as the primary liaison between the Freezone Council, government authorities, regulatory bodies, and Free Zones across the UAE. Build and maintain strong working relationships with key stakeholders. Facilitate communication, collaboration, and alignment among internal and external partners. Coordinate meetings, workshops, committees, and executive forums. Operations & Governance Oversee the daily coordination of council operations and strategic initiatives. Develop, review, and implement policies, procedures, and governance frameworks. Ensure compliance with government regulations and organizational standards. Maintain documentation, records, databases, and governance reports. Policy Development & Process Improvement Review government resolutions, regulations, and strategic directives. Lead policy implementation across participating Free Zones. Recommend process improvements and operational efficiencies. Benchmark against international best practices to improve organizational effectiveness. Customer Experience & Service Excellence Support initiatives focused on customer journey mapping and service excellence. Analyze customer feedback, complaints, and service performance. Recommend improvements to enhance customer satisfaction and operational efficiency. Quality Assurance & Assessment Coordinate organizational assessments, audits, and quality reviews. Develop assessment methodologies and evaluation criteria. Conduct site visits and monitor implementation of improvement initiatives. Reporting & Executive Support Prepare executive dashboards, presentations, and Board reports. Present project updates, risks, recommendations, and strategic insights to senior leadership. Ensure timely submission of operational and performance reports. Continuous Improvement Identify opportunities to improve systems, processes, and governance. Promote innovation, operational excellence, and best practices across the organization. Qualifications Bachelor's degree in Business Administration, Public Administration, Project Management, Management, or a related discipline. Master's degree is an advantage. PMP, PRINCE2, Lean Six Sigma, or equivalent project management certification is preferred. Experience7–10 years of experience in Program Management, Project Management, Government Relations, Strategy, or Operations. Experience working within a UAE Government, Semi-Government, Regulatory Authority, or Free Zone organization is highly preferred. Proven experience managing complex cross-functional projects. Experience developing policies, governance frameworks, and strategic initiatives. Strong exposure to stakeholder management and executive reporting. Skills & Competencies Technical Skills Program & Project Management Strategic Planning Stakeholder Management Government Relations Policy Development Risk Management Process Improvement Governance & Compliance Performance Reporting Microsoft Office Suite (Advanced Power Point & Excel) Core Competencies Strategic Thinking Leadership & Influencing Skills Excellent Communication & Presentation Skills Relationship Building Negotiation & Conflict Resolution Analytical & Problem-Solving Skills Organizational & Time Management Attention to Detail Ability to manage multiple priorities in a fast-paced environment