Area Manager Jobs in UAE
20495 Jobs Found
GSSTech Group
UAE - Abu Dhabi
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<span>We are looking for an experienced Senior IT Project Manager to lead complex technology and business transformation initiatives within a large enterprise environment.<br> The ideal candidate will have strong experience managing end-to-end IT project delivery across business platforms, core technology platforms, and digital transformation initiatives.<br> The role requires strong expertise in project planning, execution, governance, stakeholder management, Agile and Waterfall delivery methodologies, risk management, vendor coordination, and successful delivery of technology projects within agreed timelines, scope, quality, and budget.<br> The successful candidate will work closely with business teams, technology teams, PMO, vendors, and senior stakeholders to drive successful delivery of strategic initiatives.<br> Key ResponsibilitiesProject Planning & Strategy • Define project objectives, scope, goals, deliverables, and success criteria in collaboration with business and technology stakeholders.<br> • Develop comprehensive project plans including timelines, milestones, dependencies, resource requirements, delivery approach, and governance structure.<br> • Identify project phases, activities, effort estimations, and required resources to ensure successful delivery.<br> • Establish project baselines and tracking mechanisms to monitor progress against agreed plans.<br> • Ensure technical feasibility and alignment between business objectives and technology solutions.<br> Project Execution & Delivery Management • Manage the complete project lifecycle from initiation, planning, execution, monitoring, and closure.<br> • Coordinate internal technology teams, business teams, external vendors, consultants, and delivery partners.<br> • Ensure projects are delivered within agreed timelines, scope, budget, and quality expectations.<br> • Drive execution across multiple teams and workstreams while managing dependencies and delivery priorities.<br> • Monitor project deliverables and ensure adherence to defined quality standards.<br> • Manage project resources effectively and ensure teams have the required information and support to deliver successfully.<br> Project Monitoring, Governance & Reporting • Establish project governance frameworks, reporting structures, and communication mechanisms.<br> • Track project progress, milestones, risks, issues, dependencies, and corrective actions.<br> • Prepare project status reports, dashboards, MIS reports, and executive updates.<br> • Lead project meetings including daily stand-ups, project reviews, governance forums, and steering committee meetings.<br> • Provide clear visibility of project status, delivery risks, and escalation points to senior stakeholders.<br> • Ensure project documentation is maintained according to PMO and quality management standards.<br> Risk, Issue & Change Management • Identify potential project risks, dependencies, and delivery challenges proactively.<br> • Develop mitigation strategies and contingency plans to minimize project impact.<br> • Manage project changes including scope changes, timelines, resource adjustments, and business priorities.<br> • Ensure compliance with organizational governance processes, risk frameworks, audit requirements, and regulatory standards.<br> • Manage escalations effectively and drive resolution of critical delivery issues.<br> Stakeholder & Vendor Management • Build strong relationships with business stakeholders, IT teams, vendors, and external partners.<br> • Manage stakeholder expectations through effective communication and regular engagement.<br> • Facilitate workshops, requirement discussions, planning sessions, and solution alignment meetings.<br> • Coordinate with external vendors and ensure delivery commitments are achieved.<br> • Act as the key point of escalation for project delivery matters.<br> Agile & Delivery Methodology • Apply Agile delivery practices including Scrum ceremonies, sprint planning, backlog management, retrospectives, and continuous improvement.<br> • Experience managing projects using Agile, Waterfall, and hybrid delivery models.<br> • Support teams in adopting Agile practices while ensuring governance and delivery discipline.<br> • Drive collaboration between business, product owners, engineering teams, QA, operations, and other stakeholders.<br> Required Skills & ExperienceProject Management Experience • Minimum 8 years of experience as an IT Project Manager.<br> • Overall experience of 12+ years in technology delivery environments.<br> • Proven experience managing complex enterprise IT projects and transformation programmes.<br> • Strong experience delivering technology projects within banking or financial services environments.<br> • Demonstrated experience managing business and technology projects simultaneously.<br> • Strong understanding of end-to-end IT project management lifecycle.<br> Banking & Technology Experience • Experience working with banking technology platforms, enterprise applications, and digital transformation initiatives.<br> • Understanding of business platforms, core platforms, and enterprise IT ecosystems.<br> • Experience coordinating multiple technology teams including development, testing, infrastructure, operations, and vendors.<br> • Exposure to regulated environments with strong governance, compliance, risk, and audit requirements.<br> Agile & Delivery Skills • Strong understanding of Agile methodologies and Scrum framework.<br> • Experience working with Agile, Waterfall, and hybrid delivery approaches.<br> • Ability to manage delivery teams and ensure successful project execution.<br> • Strong knowledge of project management tools, techniques, and best practices.<br> Technical & Professional Skills • Strong project planning, scheduling, monitoring, and reporting skills.<br> • Experience with: Microsoft Project Microsoft Office Suite Visio Project management tools / PPM tools • Strong understanding of: Resource planning Budget tracking Cost analysis Dependency management Delivery governance Leadership & Behavioral Competencies • Strong leadership and team management skills.<br> • Excellent communication and stakeholder management abilities.<br> • Strong analytical and problem-solving capability.<br> • Ability to manage conflicts and drive resolution.<br> • Strong organizational and time management skills.<br> • Ability to work under pressure and manage multiple priorities.<br> • Strategic thinking with strong execution focus.<br> • High ownership mindset with accountability for delivery outcomes.<br> • Ability to coach, mentor, and guide project teams.<br> Preferred Qualifications • Bachelor’s degree in Information Technology, Computer Science, Engineering, or related discipline.<br> • PMP / PRINCE2 / Agile certification preferred.<br> • Experience working within banking or financial services organizations preferred.<br> • Experience delivering large-scale transformation programmes is highly desirable.<br></span> </div>
BlackRock, Inc
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<p><b>About this role</b></p><br><p><b>About BlackRock:</b></p><br><p>BlackRock (NYSE: BLK) provides investment management, risk management, operations, and advisory services to institutional, intermediary, and individual investors around the world. BlackRock seeks to better serve clients by anticipating and responding to changes and advancements in the investment industry and capital markets, and continually aims to broaden and deepen its investment and risk management capabilities. Our commitment to analytical and investment excellence is anchored in a culture that places clients’ interests first. We exclusively act as a fiduciary to our clients, never trading as a principal or on our own behalf.</p><br><p>Today, BlackRock serves institutional, retail, and high net worth investors in more than 100 countries. Through the efforts of over 12,000 professionals in 30 countries, we leverage our global expertise and scale to serve our clients. BlackRock is the largest publicly traded asset manager in the world, with assets under management (“AUM”) of over $5 trillion as of September 2017. For additional information, please visit the Company’s website at www.blackrock.com | Twitter: @blackrock_news | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock</p><br><p><b>Job Purpose/Background:</b></p><br><p>BlackRock is currently seeking a senior institutional and family office relationship manager based in Dubai, to take on responsibilities for the existing institutional clients in the UAE, as well as develop and manage new institutional relationships in those countries. The RM will be the central point of contact for institutional clients, which includes the following client groups: sovereign wealth funds and pension funds. The RM will be responsible for delivering the broad BlackRock offering including index equities, active equities, fixed income, private capital, real estate, infrastructure, and alternative assets. In doing so, he or she will lead the client dialogue with respect to BlackRock’s investment offerings, whole portfolio solutions capabilities, co-investment opportunities and product development, helping to drive business and client strategy more broadly across the countries.</p><br><p><b>Key Responsibilities:</b></p><br><p><u>Client Relationships:</u></p><br><ul><li><p>All aspects of sales coverage, including maintaining and further developing relationships</p><br></li><li><p>Facilitate strategic dialogue by understanding the client’s needs and helping our clients and prospects understand industry trends and geopolitical developments</p><br></li><li><p>Host client meetings with senior leaders of the firm</p><br></li><li><p>Visit senior representatives of UAE prospects and clients</p><br></li><li><p>Contribute to account planning on Strategic clients, follow-up on commercial growth and budgeting, directly own some senior client relationship</p><br></li></ul><p><u>UAE Team responsibilities:</u></p><br><ul><li><p>Lead by example incorporating the BlackRock Principles and the firm DEI approach</p><br></li><li><p>Work with colleagues to nurture junior talent and mentor the leaders of tomorrow</p><br></li><li><p>Empower team members to achieve their goals and those of the firm</p><br></li></ul><p><u>Country strategy:</u></p><br><ul><li><p>Support Middle East senior management in refining and developing the vision for BlackRock's UAE business, and ensure an integrated client experience across products and solutions;</p><br></li><li><p>Drives continuous growth of the business in line with strategic priorities.</p><br></li><li><p>Work closely with the regional COO to ensure sound operational set-up</p><br></li><li><p>Contributing to the firm's regional & global business strategy, with the overarching agenda of growing both the overall business as well as UAE position within it</p><br></li><li><p>Drive the ongoing development and refinement of BlackRock’s product offering, market activities, and sales and marketing strategy; this includes the continued development of a strong client portfolio and a diversified book of business across multiple sub-segments</p><br></li><li><p>Work with all distribution channels to help build plans to exceed NNBF and NNB targets</p><br></li></ul><p><b>Knowledge/Experience: </b></p><br><p>English and Arabic speaker with existing senior level relationships with Institutional Clients in the UAE</p><br><p><u>Qualifications and Experience:</u></p><br><ul><li><p>Strong academic qualifications</p><br></li><li><p>A deep understanding of capital markets, gained in asset and/or wealth management, investment banking, the insurance sector, and/or related segments of the financial services industry;</p><br></li><li><p>Ability and willingness to demonstrate strong sense of ownership towards delivering to clients</p><br></li></ul><p><b>Key Competencies for Success:</b><br><u>Commercial Acumen and Entrepreneurial Spirit:</u></p><br><ul><li><p>This will be an ambitious, results-driven individual, prepared to roll up his/her sleeves and operate very actively in the firm;</p><br></li><li><p>The successful candidate will have a track record of working closely with senior contacts at clients, be it in an advisory or a business development capacity and have experienced the investment business throughout different cycles. He or she will understand the structures, decision-making and thought processes of different clients and therefore advise not only on existing products but also on structuring client-specific solutions; and</p><br></li><li><p>He or she will be a pro-active self-starter with the ability to work under pressure, multi-task and prioritise.</p><br></li></ul><p><u>Communication and Influencing Skills:</u></p><br><ul><li><p>The ability to articulate complex investment processes to a diverse client audience is critical; and</p><br></li><li><p>He or she will be a good listener with strong communication skills, applied internally and externally to information gathering, influencing and negotiating</p><br></li></ul><p><u>Collaboration and Partnership:</u></p><br><ul><li><p>BlackRock's culture is fast-paced and highly collaborative, and it is therefore imperative that this person possesses a strong team-orientation, finds it easy to establish rapport/build lasting relationships, and engages actively with the broader business, at all levels, rather than work in isolation;</p><br></li><li><p>The ability to build trust and momentum with his/her team and colleagues, with a shared sense of purpose</p><br></li></ul><p><b>Our benefits</b></p><br><p>To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.</p><br><p><b>Our hybrid work model</b></p><br><p>BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.</p><br><p><b><br>Guidance on AI use for candidates</b></p><br><br><p>At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided <span><b>guidance</b></span> on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.<br></p><br><br><p><b>About BlackRock</b></p><br><br><p>At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.</p><br><br><p>This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.</p><br><br><p>To learn more about BlackRock, please visit <span><u>Careers.BlackRock.com</u></span>. We also encourage you to get to know us on <span><u>LinkedIn</u></span>, <span><u>Instagram</u></span>, <span><u>YouTube</u></span>, <span><u>X</u></span>, and <span><u>TikTok</u></span>.</p><br><br><p><span>BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.</span></p><br> </div>
UAE - Dubai
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
UAE - Dubai
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
UAE - Abu Dhabi
We are partnering with a leading group in Abu Dhabi to appoint a Corporate Communications Manager.<br>This is an excellent opportunity for a communications professional with experience across both internal and external communications to join a high-profile corporate environment and help shape messaging across a diverse portfolio of businesses and stakeholders<br>. Key Responsibilities Support the development and execution of corporate communications strategies Manage internal and external communications initiatives across the organization Draft and review press releases, leadership communications, speeches, presentations, and corporate messaging Collaborate with senior stakeholders to ensure consistent and effective communications Support media relations activities and reputation management initiative Develop engaging internal communications campaigns to strengthen employee engagement and alignment Monitor communications performance and provide recommendations for continuous improvement<br>Requirements6–8 years of experience in corporate communications, strategic communications, public relations, or related fields Experience within a professional services environment, corporate advisory firm, consultancy, or communications agency is highly preferred Strong experience across both internal and external communications Excellent writing, editing, and stakeholder management skills Excellent English communication skills are essential Arabic language skills are advantageous but not required Currently based in Abu Dhabi or open to working from Abu Dhabi on a full-time basis
Jones Lang LaSalle IP, Inc
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p>The role is to report directly to the Senior Director- Head of Building Management-(PAMS). Representing the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of the day-to-day property management services, operations, transitions management (which involves taking the building into a multi-let asset), in accordance with the best practices in the industry.</p><br><p>The candidate shall be able to confidently oversee the provision of OPEX and CAPEX budgeting requirements, overview financial forecasts and P&L’s; prepare and submit weekly, monthly, quarterly, and annual reports to the clients; the preparation of governance documents, property operations plan, guidelines, property regulations/rules, policies and procedures, procurement request for approvals, etc. The candidate shall be knowledgeable and confident enough to lead a team and consult with clients, tenants, and contractors, exercising good negotiation skills with experienced professionals in multinational organisations. Ensure the TFM service providers adhere to their KPI and SLA requirements; and abide by any relevant authorities, all laws, decrees, local municipality codes of practice and legislation of the UAE and specifically in the Emirate of Dubai.</p><br><p>The candidate will be responsible for the maintenance and accuracy of the property management systems (CRM/BMS/CAFM/BIM) and ensure that the TFM service providers are keeping systems up to date and that the TFM staff receive training and advice on using the systems.</p><br><p>The candidate will be responsible for liaising and advising the Clients on changes to local law and legislation that may affect the operations of the property and seek approval and direction on implementing / cascading directives that will affect the day-to-day operations of the site.</p><br><p>The candidate will have a close working relationship with the Clients, Facility Manager, Administrator, TFM service providers, Leasing Agents, and other Stakeholders to ensure effective communication and teamwork/synergy between the various departments.</p><br><p>The candidate will be responsible for reviewing the client’s contract with the TFM service providers, ensuring the proficient delivery of the scope of works and specification of services detailed within them, so that all activities that are required are in place to operate the property efficiently and effectively.</p><br><p>The candidate will facilitate and undertake property and asset management services of the property, which includes but is not limited to the following: -</p><br><p>a) HSE Requirements and Building Inspections (including permits, method statements</p><br><p> for works, HSE Tenant representation & communication, fire drill planning and</p><br><p> fit-out supervision, etc.)</p><br><p>b) Policies and Procedures</p><br><p>c) New Leases & Lease Renewals and Variations</p><br><p>d) Tenant Database Management (contacts / documents / correspondence</p><br><p>e) Management of the site-based team, TFM service providers, Front of House, Stakeholders, etc.</p><br><p>f) Document Control </p><br><p>g) FM Strategy / Management and Verification of the PPM Maintenance (Inc.</p><br><p> specialist maintenance and communication where necessary to tenants</p><br><p>h) Cleaning (internal and external schedules and operational plans and any</p><br><p> necessary communications to tenants)</p><br><p>i) Security Management Plan (SMP) (in coordination with the security</p><br><p> service provider. This should include SOP’s as well as Emergency</p><br><p> Evacuation Planning for various incidents including fire, bomb,</p><br><p> terrorism. The SMP will also cover access control / CCTV / Control</p><br><p> Room monitoring / roaming inspections, carpark management etc.)</p><br><p>j) Parking Management and Allocation</p><br><p>k) Waste Collection Strategy</p><br><p>l) Office Deliveries</p><br><p>m) Front of House Service and Delivery </p><br><p>n) Post Room</p><br><p>o) Food Deliveries</p><br><p>p) Oversight of the communal facilities (Business Centre, Auditorium, Gym, and Cafeteria)</p><br><p>q) Business Continuity Planning (BCP)</p><br><p>r) Oversight of client issued invoicing (for rental, service charge, late fees, returned cheques etc.)</p><br><p>s) Collections (for rent / service charge and receipting)</p><br><p>t) Coordination required client payments for Invoiced OPEX</p><br><p>u) Procurement Strategy for OPEX and CAPEX</p><br><p>v) Client Reporting (monthly / annually)</p><br><p>w) Preparations for Special Occasions – Ramadan/National Day/Christmas, etc.</p><br><p>x) Cyclical Reporting (input and compilation of information regarding property</p><br><p> management / leasing / finance / HSE and legislative requirements / risks / </p><br><p> facility management / energy management / tenant fit out.</p><br><p>z) Fees and violations to be applied to tenants in the Property</p><br><p>The candidate via a traffic light system shall itemise all Property HSE issues including but not limited to access / egress / pedestrian access to the property and carpark / evacuation routes/ safe lines of site / turning points / common area furniture and seating / power outlets / fixtures and fittings / staircases / material specification / alarm systems / emergency lighting systems / lift operations / non slip surfaces / glazing issues / handrails / access control / emergency equipment / incident and accident report actions etc.; and use best endeavors to follow up and resolve all issues.</p><br><p>The candidate will pre-qualify and evaluate contractors or vendors to contract directly with the client for the maintenance and security of the Property. The candidate shall prepare the information required to tender which includes but is not limited to scope, specifications, service level agreements, key performance indicators etc.; but the commercial Request for Proposal (RFP) process shall be run through the Clients Central Procurement Department.</p><br><p>The candidate will perform all functions and responsibilities which may not be expressly mentioned in the Clients contract, but that are necessary for the proper performance of services and the conducting of activities for the effective and efficient management of the property in accordance with good industry protocols and any applicable best international standards and codes of practice.</p><br><p><b>Skills Required: </b></p><br><p>Graduate degrees and or relevant accreditations</p><br><p>Operationally astute and proficient</p><br><p>Transitions management experience</p><br><p>Experience working directly for and on behalf of a Landlord or Client </p><br><p>Microsoft Word / Excel / PowerPoint</p><br><p>Fluent English verbal and written</p><br><p>Excellent telecommunication and customer service</p><br><p>Experience of using property management CRM systems</p><br><p>Man-management / People management</p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
UAE - Dubai
We're Hiring: Advanced Manufacturing Technology Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to advancing manufacturing technology, industrial automation, digital operations, and production excellence across diverse markets. Our teams collaborate across engineering, manufacturing, automation, robotics, quality, supply chain, IT, data, R&D, procurement, and commercial functions to develop and deploy scalable technologies that improve productivity, quality, flexibility, sustainability, and operational performance. The Role We are seeking an experienced Advanced Manufacturing Technology Manager to lead the evaluation, development, deployment, integration, and optimization of advanced manufacturing technologies. The ideal candidate will manage technology programs covering automation, robotics, additive manufacturing, advanced machining, digital manufacturing, computer vision, industrial IoT, artificial intelligence, advanced process control, simulation, and smart-factory solutions. Key Responsibilities Develop and implement advanced manufacturing technology strategies aligned with business and operational objectives. Establish technology roadmaps covering automation, robotics, digital manufacturing, intelligent equipment, and emerging production technologies. Identify manufacturing processes with opportunities for automation, digitalization, optimization, and technology transformation. Evaluate emerging manufacturing technologies based on technical capability, scalability, cost, risk, and expected business value. Lead technology feasibility studies, proof-of-concept programs, pilots, demonstrations, and industrial trials. Develop business cases for advanced manufacturing investments, including capital requirements, productivity benefits, ROI, and payback. Lead technology projects from concept and design through implementation, commissioning, stabilization, and production handover. Coordinate multidisciplinary teams across manufacturing, engineering, automation, IT, quality, maintenance, supply chain, and operations. Define functional, technical, process, safety, quality, and performance requirements for new technologies. Evaluate robotics, automated material handling, machine vision, autonomous systems, advanced controls, and intelligent production equipment. Support implementation of additive manufacturing, advanced machining, automated assembly, advanced forming, laser processing, and other emerging technologies where applicable. Develop and optimize automated production cells, lines, workstations, and manufacturing systems. Integrate automation technologies with MES, ERP, SCADA, PLC, DCS, robotics, manufacturing databases, and industrial communication networks. Lead smart-factory initiatives involving industrial IoT, connected equipment, real-time monitoring, and manufacturing analytics. Evaluate artificial intelligence and machine-learning applications for quality inspection, predictive maintenance, process optimization, production planning, and anomaly detection. Develop digital manufacturing models, simulations, digital twins, and virtual commissioning capabilities where appropriate. Analyze manufacturing data to identify bottlenecks, process variation, downtime, quality losses, and productivity opportunities. Establish technology performance standards, acceptance criteria, validation plans, and operational KPIs. Coordinate factory acceptance testing, site acceptance testing, commissioning, qualification, and production release. Ensure new technologies are integrated safely and effectively into existing manufacturing operations. Assess the impact of technology implementation on processes, workforce requirements, equipment, facilities, quality, and supply chain. Develop standard operating procedures, work instructions, maintenance requirements, technology standards, and technical documentation. Coordinate technology transfer from R&D, engineering, suppliers, and technology partners into manufacturing operations. Support new-product introduction, process development, pilot production, scale-up, and manufacturing ramp-up. Work with product and process engineering teams to improve manufacturability, automation readiness, and process capability. Identify opportunities to reduce cycle time, labor requirements, scrap, rework, energy consumption, and production costs. Lead manufacturing debottlenecking and capacity-improvement initiatives. Evaluate flexible manufacturing technologies that support changing product mixes, volumes, customization, and customer requirements. Coordinate equipment and technology upgrades, retrofits, software changes, and engineering modifications. Manage technology suppliers, system integrators, equipment manufacturers, automation partners, and specialist contractors. Define supplier requirements, technical specifications, SLAs, warranties, service requirements, and performance standards. Monitor supplier performance, implementation quality, technical support, response times, and project delivery. Develop technology lifecycle strategies covering acquisition, deployment, upgrades, cybersecurity, support, obsolescence, and retirement. Ensure manufacturing technologies comply with applicable safety, regulatory, cybersecurity, quality, and environmental requirements. Conduct technology risk assessments and establish contingency and recovery plans for critical automated systems. Coordinate cybersecurity requirements for connected manufacturing equipment, industrial networks, and operational technology. Manage technology project budgets, capital expenditure, operating costs, resources, and schedules. Monitor project milestones, risks, dependencies, technical issues, and expected benefits. Establish technology governance, architecture standards, documentation requirements, and approval processes. Develop technology validation and performance-monitoring frameworks to ensure expected benefits are sustained. Train engineers, technicians, operators, supervisors, and support teams on new technologies and operating procedures. Develop competency frameworks and knowledge-transfer programs for advanced manufacturing systems. Promote Lean, Six Sigma, TPM, Industry 4.0, operational excellence, and continuous-improvement practices. Benchmark manufacturing technology capabilities against industry developments and leading practices. Monitor technology trends in robotics, AI, automation, additive manufacturing, machine vision, digital twins, and autonomous production. Build partnerships with universities, research organizations, technology companies, equipment suppliers, and innovation centers. Provide management with regular reports covering technology programs, investment, performance, risks, ROI, implementation progress, and improvement opportunities. Key Performance Indicators Advanced manufacturing projects delivered Technology roadmap execution Technology adoption rate Proof-of-concept success rate Pilot-to-production conversion rate Technology implementation cycle time Production ramp-up performance Automation utilization Manufacturing cycle-time reduction Production throughput improvement Capacity improvement Labor productivity improvement Overall equipment effectiveness Equipment availability Unplanned downtime reduction Process capability improvement First-pass yield Scrap reduction Rework reduction Manufacturing defect reduction Automation-related error rate Machine vision inspection accuracy Predictive maintenance effectiveness Process-control performance Manufacturing data availability System integration performance MES and production-system transaction accuracy Technology project ROIPayback period Capital expenditure adherence Operating cost reduction Cost per unit improvement Energy consumption reduction Material utilization improvement Technology project schedule adherence Supplier SLA performance Commissioning success rate Technology qualification completion Cybersecurity compliance Safety compliance Training and competency completion Continuous-improvement savings Revenue or capacity contribution from new technology Ideal Candidate The successful candidate should have strong experience in advanced manufacturing, manufacturing engineering, industrial automation, robotics, digital manufacturing, Industry 4.0, production technology, or smart-factory transformation, preferably within complex industrial or high-volume manufacturing environments. The candidate should demonstrate:Proven experience leading advanced manufacturing technology programs. Strong understanding of modern manufacturing processes, automation, and industrial technology. Experience implementing robotics, automated production systems, machine vision, industrial IoT, or intelligent manufacturing solutions. Knowledge of PLCs, SCADA, MES, ERP, industrial networks, sensors, motion control, and manufacturing automation. Experience with digital manufacturing, manufacturing analytics, simulation, digital twins, or virtual commissioning. Understanding of AI and machine-learning applications in manufacturing is highly desirable. Experience evaluating and implementing emerging manufacturing technologies. Strong knowledge of manufacturing process optimization, productivity improvement, and capacity planning. Experience managing technology feasibility studies, pilots, commissioning, qualification, and production deployment. Strong understanding of manufacturing quality, process capability, reliability, and operational performance. Experience developing technology business cases, capital investment proposals, ROI analysis, and payback assessments. Strong project-management and portfolio-management capabilities. Experience managing technology suppliers, system integrators, equipment manufacturers, and technical partners. Strong understanding of industrial safety, operational technology cybersecurity, regulatory requirements, and risk management.
UAE - Dubai
We're Hiring: Production Engineering Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to improving manufacturing performance, production reliability, engineering excellence, and operational efficiency across diverse markets. Our teams combine engineering, manufacturing, operations, quality, maintenance, supply chain, technology, and commercial expertise to build safe, scalable, and high-performing production environments. The Role We are seeking an experienced Production Engineering Manager to lead production engineering strategy, process optimization, manufacturing performance, equipment reliability, capacity improvement, and continuous improvement initiatives. The ideal candidate will bridge engineering and production operations, ensuring manufacturing processes are efficient, reliable, scalable, safe, cost-effective, and capable of consistently meeting quality and customer requirements. Key Responsibilities Develop and implement production engineering strategies aligned with manufacturing and business objectives. Lead production engineering activities across manufacturing lines, facilities, equipment, and production processes. Analyze production processes to identify bottlenecks, inefficiencies, capacity constraints, and improvement opportunities. Develop and optimize manufacturing processes, work methods, layouts, equipment configurations, and production flows. Provide engineering support for daily production operations and technical problem resolution. Lead root-cause analysis for recurring production, equipment, process, and quality issues. Develop corrective and preventive actions to improve production performance and reliability. Improve production capacity, throughput, cycle times, yield, productivity, and equipment utilization. Evaluate production requirements and determine appropriate equipment, tooling, automation, and process technologies. Lead engineering studies, feasibility assessments, trials, prototypes, and production validation activities. Manage production engineering projects from concept and design through implementation, commissioning, and stabilization. Coordinate with Manufacturing, Maintenance, Quality, Supply Chain, Procurement, Safety, IT, and Product Development teams. Develop production layouts, process flows, equipment specifications, line-balancing models, and technical documentation. Conduct capacity analysis and develop plans to support production growth and changing demand. Lead manufacturing line expansions, relocations, modifications, upgrades, and new line installations. Support new product introduction and ensure products can be manufactured efficiently and consistently. Review product designs for manufacturability, assembly, materials, tolerances, tooling, and production requirements. Implement Design for Manufacturing and Design for Assembly principles where applicable. Develop and validate manufacturing processes, standard work instructions, operating parameters, and process controls. Establish production engineering standards, specifications, procedures, and engineering change controls. Manage engineering changes and assess their impact on production, quality, cost, capacity, and delivery. Coordinate equipment installation, commissioning, qualification, testing, and production acceptance. Establish preventive maintenance requirements in collaboration with Maintenance and Reliability teams. Monitor equipment performance, downtime, failure patterns, and technical reliability. Support automation initiatives including robotics, machine vision, controls, sensors, and digitally enabled production systems. Evaluate opportunities for process automation, mechanization, and advanced manufacturing technologies. Develop and maintain process capability studies, production standards, and technical performance requirements. Monitor process variation and implement improvements to increase stability and repeatability. Work closely with Quality teams to reduce defects, scrap, rework, and customer complaints. Support statistical process control, process capability analysis, and quality improvement programs. Develop engineering solutions to improve material utilization, energy efficiency, labor productivity, and operating costs. Evaluate capital investment proposals for production equipment, tooling, automation, and facility improvements. Develop business cases covering capital expenditure, operating costs, productivity gains, capacity benefits, and ROI. Manage production engineering budgets, resources, contractors, and external technical service providers. Monitor engineering project schedules, costs, risks, technical deliverables, and implementation quality. Ensure production processes comply with applicable safety, environmental, quality, regulatory, and engineering requirements. Participate in production risk assessments, process hazard reviews, and operational safety initiatives. Develop contingency plans for critical equipment failures, capacity constraints, and production disruptions. Maintain engineering documentation, equipment records, drawings, specifications, process parameters, and change histories. Use manufacturing data, production analytics, MES, ERP, SCADA, and other digital tools to identify improvement opportunities. Develop production dashboards covering throughput, efficiency, downtime, yield, quality, and engineering performance. Identify emerging manufacturing technologies and assess their potential operational and commercial value. Lead Lean, Six Sigma, Kaizen, value-stream improvement, and other continuous improvement initiatives. Train and develop production engineers, technical specialists, and manufacturing personnel. Establish engineering competency requirements, technical training plans, and knowledge-sharing practices. Provide management with regular reports covering production performance, engineering projects, technical risks, costs, capacity, and improvement opportunities. Key Performance Indicators Production throughput Production capacity utilization Overall equipment effectiveness Equipment availability Equipment downtime Mean time between failures Mean time to repair Production cycle time Process cycle-time reduction Production yield First-pass yield Scrap rate Rework rate Process capability Defect rate Labor productivity Units produced per labor hour Production cost per unit Material utilization Energy consumption per unit Line utilization Changeover time Engineering project delivery Engineering project budget adherence Capital project ROINew product introduction performance Production ramp-up performance Preventive maintenance completion Engineering change cycle time Automation utilization Continuous improvement savings Safety and compliance performance Customer quality performance Ideal Candidate The successful candidate should have strong experience in production engineering, manufacturing engineering, process engineering, industrial engineering, operations engineering, or factory engineering, preferably within manufacturing, automotive, electronics, industrial equipment, consumer products, energy, aerospace, or other engineering-intensive environments. The candidate should demonstrate:Strong understanding of manufacturing processes, production systems, equipment, and industrial engineering principles. Experience leading production engineering teams and manufacturing improvement programs. Strong knowledge of process optimization, line balancing, capacity planning, and productivity improvement. Experience with equipment commissioning, process validation, troubleshooting, and production ramp-up. Strong understanding of Lean Manufacturing, Six Sigma, Kaizen, and continuous improvement methodologies. Experience supporting new product introduction and Design for Manufacturing. Knowledge of automation, robotics, controls, sensors, and modern manufacturing technologies. Strong analytical and root-cause-analysis capabilities. Experience using production data and engineering metrics to drive decisions. Strong understanding of quality systems, process controls, and manufacturing standards. Experience managing capital projects, engineering budgets, vendors, and technical contractors. Strong project-management and stakeholder-management capabilities. Excellent communication and technical presentation skills. Ability to manage multiple engineering projects, production priorities, and operational risks. Familiarity with ERP, MES, SCADA, CAD, maintenance, and manufacturing analytics systems. Strong understanding of workplace safety and engineering compliance. Experience working with international and distributed teams. A practical, data-driven, and continuous-improvement mindset.
UAE - Dubai
⚙️ We're Hiring: Asset Reliability Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to improving the reliability, availability, safety, performance, and lifecycle value of industrial assets through reliability engineering, predictive maintenance, asset management, data-driven decision-making, and continuous improvement. Our distributed teams collaborate across Engineering, Maintenance, Manufacturing, Production, Operations, Quality, Safety, Procurement, Supply Chain, Finance, Automation, IT, and external technical partners to maximize asset performance and minimize operational risk. The Role We are seeking an experienced Asset Reliability Manager to lead asset-reliability strategy, reliability engineering, asset performance management, preventive and predictive maintenance optimization, failure analysis, criticality assessment, reliability improvement programs, lifecycle management, and reliability data analytics. The successful candidate will establish a proactive reliability culture and ensure critical assets achieve required levels of availability, maintainability, safety, performance, and lifecycle cost efficiency. Key Responsibilities Asset Reliability Strategy Develop and implement a comprehensive asset-reliability strategy aligned with operational and business objectives. Establish reliability standards, methodologies, governance, and performance requirements. Develop short-, medium-, and long-term reliability improvement roadmaps. Identify critical asset risks and prioritize reliability initiatives based on business impact. Integrate reliability engineering with maintenance, engineering, operations, and capital-planning strategies. Asset Performance Management Establish asset-performance management practices for critical industrial assets. Monitor asset health, reliability, availability, utilization, performance, and lifecycle condition. Develop asset-performance dashboards and reporting systems. Identify performance degradation and initiate corrective actions. Asset Criticality Develop asset-criticality assessment methodologies. Evaluate assets based on:Safety Impact Production Impact Quality Impact Environmental Impact Financial Impact Failure Probability Recovery Time Spare-Parts Availability Prioritize reliability resources accordingly. Reliability-Centered Maintenance Lead implementation of Reliability-Centered Maintenance principles. Analyze asset functions, failure modes, consequences, and appropriate maintenance strategies. Optimize maintenance tasks according to actual failure behavior and asset criticality. Reduce unnecessary maintenance while protecting asset reliability. Failure Mode Analysis Lead Failure Mode and Effects Analysis for critical equipment and systems. Identify failure mechanisms and their operational consequences. Establish appropriate preventive, predictive, or redesign actions. Root-Cause Analysis Lead investigations into major, recurring, or high-impact asset failures. Apply:5 Why Fishbone Analysis Fault Tree Analysis FMEAPareto Analysis Event Analysis Ensure corrective actions address systemic causes. Key Performance Indicators Performance may be measured through:Asset availability Equipment availability Mean Time Between Failures Mean Time To Repair Unplanned downtime Failure frequency Repeat-failure rate Critical-asset reliability Asset health index Preventive-maintenance effectiveness Predictive-maintenance effectiveness Condition-monitoring coverage Early-failure detection rate Failure-elimination rate Root-cause-analysis completion Corrective-action effectiveness Bad-actor elimination Maintenance-related production losses Planned vs. reactive maintenance ratio Maintenance cost per asset Maintenance cost per production unit Critical-spares availability Spare-parts stockout rate Asset lifecycle cost Asset replacement effectiveness Obsolescence-risk reduction Equipment modernization progress Reliability-project ROIReliability CAPEX performance Downtime cost avoidance Asset-life extension Energy-related reliability improvements Vendor reliability performance Warranty failure rate CMMS data quality Reliability documentation completeness Condition-monitoring alert resolution Predictive-maintenance accuracy Asset-risk reduction Business-continuity readiness Reliability maturity improvement Reliability training completion Reliability competency development Continuous-improvement savings Ideal Candidate The successful candidate should have experience in Asset Reliability, Reliability Engineering, Asset Management, Maintenance Engineering, Industrial Maintenance, Plant Engineering, or related fields. The candidate should demonstrate:Proven experience leading asset-reliability or reliability-engineering functions in industrial, manufacturing, energy, infrastructure, or other asset-intensive environments. Strong understanding of asset lifecycle management, equipment reliability, maintainability, availability, and performance optimization. Extensive experience with Reliability-Centered Maintenance, FMEA, RCA, failure analysis, criticality assessment, and reliability improvement methodologies. Strong knowledge of preventive, predictive, condition-based, and corrective maintenance strategies. Experience with vibration analysis, thermography, oil analysis, ultrasound, condition monitoring, or related predictive-maintenance technologies. Strong understanding of MTBF, MTTR, OEE, availability, failure rates, reliability modeling, and asset-performance metrics. Experience managing CMMS/EAM systems and reliability data. Strong analytical capabilities with experience interpreting equipment and maintenance data. Experience identifying bad actors and leading structured failure-elimination programs. Experience with asset lifecycle planning, obsolescence management, equipment replacement, modernization, and total cost of ownership. Experience evaluating equipment reliability during design, procurement, installation, commissioning, and production ramp-up. Strong experience working with OEMs, technical suppliers, contractors, and reliability-service providers. Experience developing reliability business cases and managing reliability-improvement CAPEX. Strong understanding of industrial safety, asset-risk management, business continuity, and critical-equipment requirements. Experience with Industrial IoT, predictive analytics, AI, digital twins, connected assets, or digital reliability platforms is advantageous. Experience implementing TPM, Lean Maintenance, Six Sigma, Kaizen, or operational-excellence programs is advantageous. Strong technical documentation, governance, reporting, and reliability-program management skills. Experience leading reliability engineers, maintenance engineers, analysts, or technical teams. Strong problem-solving, statistical, analytical, project-management, and stakeholder-management capabilities. Knowledge of UAE and GCC industrial, manufacturing, infrastructure, safety, and regulatory environments is advantageous. Relevant degree in Mechanical Engineering, Electrical Engineering, Reliability Engineering, Industrial Engineering, Mechatronics Engineering, Asset Management, or a related discipline. Professional certifications in reliability, asset management, maintenance, Lean Six Sigma, project management, or related disciplines are advantageous. Strong written and verbal English communication skills; additional languages are advantageous. Excellent leadership, technical judgment, analytical, planning, and communication skills. Ability to translate asset-risk and reliability data into practical engineering and maintenance actions. Ability to balance reliability, safety, production, lifecycle cost, capital investment, and operational requirements. Ability to manage complex reliability programs, technical risks, suppliers, budgets, and competing priorities. Ability to work independently in a fully remote and internationally distributed environment. Strong reliability-focused, asset-centric, data-driven, technically rigorous, proactive, analytical, risk-aware, lifecycle-oriented, commercially conscious, collaborative, and results-driven mindset.
UAE - Abu Dhabi
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a seasoned Senior Planning Manager to lead schedule and cost controls across complex infrastructure and buildings programs. You will shape robust baselines, drive project performance, and provide clear insights that help our clients make confident decisions.</p><br><ul><li>Lead all planning, scheduling, and project controls activities for major building and infrastructure projects.</li><li>Develop, review, and manage baseline, revised, recovery, and resource-loaded schedules.</li><li>Monitor project progress, critical path activities, and key contractual milestones.</li><li>Evaluate and manage EOT submissions, delay analyses, and Time Impact Assessments (TIA).</li><li>Review contractor programs and ensure compliance with contractual requirements.</li><li>Provide strategic planning advice to Project Directors and senior management.</li><li>Lead planning meetings and present project performance reports to clients and stakeholders.</li><li>Develop mitigation and recovery plans to address project delays.</li><li>Oversee project controls reporting, forecasting, and schedule risk management.</li><li>Mentor and manage planning engineers and project controls staff.</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree in Civil Engineering, Construction Management, Project Management, or equivalent.</li><li>Minimum <strong>15 years of planning experience</strong> on major <strong>building and infrastructure projects</strong>.</li><li>Demonstrated delivery of <strong>multiple completed projects valued at AED 800 million+</strong>.</li><li>Strong experience in large, complex, and detailed building developments.</li><li>Proven experience on major infrastructure projects, including roads, utilities, and associated civil works.</li><li>Extensive experience in <strong>Extension of Time (EOT) assessments, delay analysis, and claims management</strong>.</li><li>Advanced proficiency in Primavera P6 and project controls methodologies.</li><li>Excellent presentation, stakeholder management, and communication skills.</li><li>Previous experience leading planning teams and interfacing directly with clients, consultants, and contractors.</li></ul><br>Additional Information<br><p>Minimum 15 years' planning experience<br>
✅ Large-scale Building Projects experience<br>
✅ Large-scale Infrastructure Projects experience<br>
✅ Multiple completed projects exceeding AED 800M in value<br>
✅ Successful EOT determination and claims experience<br>
✅ Strong presentation and client-facing skills<br>
✅ Senior-level planning leadership experience</p><br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
UAE - Abu Dhabi
Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We're looking for an experienced Senior Project Manager (Construction Supervision) to join our organization in Abu Dhabi, United Arab Emirates. In this pivotal role, you will oversee construction projects from inception through completion, ensuring adherence to timelines, budgets, and quality standards. You will lead cross-functional teams, manage stakeholder relationships, and maintain compliance with local regulations and safety protocols. The ideal candidate will demonstrate exceptional leadership capabilities, analytical thinking, and a commitment to delivering projects that exceed expectations.<br><br>Oversee all aspects of construction projects, including planning, scheduling, budgeting, and execution Supervise on-site construction activities and ensure compliance with project specifications, safety standards, and UAE regulations Manage project teams, including contractors, subcontractors, and laborers, while fostering a collaborative and safety-conscious work environment Develop and maintain detailed project schedules using industry-standard software and adjust timelines as needed Monitor project budgets, track expenditures, and implement cost control measures to ensure financial objectives are met Conduct regular site inspections and quality audits to verify work meets contractual requirements and industry standards Identify potential risks and implement mitigation strategies to minimize project delays and cost overruns Prepare and present comprehensive project reports to senior management and stakeholders Manage contracts, change orders, and vendor relationships to ensure smooth project operations Coordinate with architects, engineers, and other professionals to resolve technical issues and maintain project alignment Ensure all safety protocols are implemented and maintained throughout the construction process Maintain detailed project documentation and records for compliance and future reference<br><br>Qualifications<br><br>Minimum 20 years of project management experience in the construction industry Proven track record of successfully supervising large-scale construction projects Strong expertise in construction methodologies, scheduling, and budgeting Demonstrated ability to lead and manage diverse teams effectively Proficiency with project management software such as Microsoft Project, Primavera, or equivalent tools Experience with contract management and vendor coordination Familiarity with UAE construction regulations, building codes, and local compliance requirements Strong organizational skills and attention to detail Preferred: Project Management Professional (PMP) certification or equivalent<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
UAE - Dubai
Company Description<br>The Flag Store UAE is a specialist provider of custom flags, banners, textile printing, and visual branding solutions, serving businesses, organizations, events, and consumers across the UAE and the wider region.<br>Founded in 2022, the company provides tailored products for events, corporate branding, promotions, hospitality, exhibitions, sports, and brand visibility. We combine quality manufacturing, modern printing techniques, fast service, and attention to detail to deliver practical and visually impactful solutions for our clients.<br>The Flag Store UAE works closely with businesses, agencies, event companies, and organizations to provide reliable, on-brand products that support their marketing, communication, and promotional objectives.<br>Role Description<br>The Business Development & Sales Manager – B2B & B2C is a full-time, hybrid role based in Dubai, with flexibility for work-from-home when appropriate.<br>This is a hands-on, commercially focused sales role for an ambitious individual who enjoys creating business, approaching new customers, building relationships, and closing deals.<br>The primary responsibility will be to develop new B2B business and build a strong, sustainable sales pipeline, while also supporting B2C sales growth.<br>The successful candidate will proactively identify and approach potential customers across sectors including:<br>* Events & exhibitions* Corporate companies* Advertising & marketing agencies* Hospitality, hotels & restaurants* Real estate & construction* Schools, universities & nurseries* Sports clubs and organizations* Government and other organizations* Promotional and branding companies<br>Key Responsibilities<br>* Proactively identify and approach new potential customers and business opportunities.* Build and manage a healthy pipeline of qualified B2B prospects.* Conduct outbound sales through calls, email, Whats App, Linked In, networking, meetings, and face-to-face visits.* Develop relationships with decision-makers, procurement teams, marketing teams, event organizers, agencies, and business owners.* Present The Flag Store UAE’s products and solutions and identify opportunities for customized requirements.* Prepare quotations, proposals, and commercial offers.* Negotiate with customers and convert opportunities into profitable sales.* Develop recurring business and long-term customer relationships rather than one-off transactions.* Identify and develop strategic partnerships with agencies, event companies, marketing companies, and other potential trade partners.* Follow up consistently on quotations and opportunities until closure.* Work closely with production and design teams to ensure customer requirements are accurately translated into final deliverables.* Monitor market activity, competitors, customer needs, and emerging business opportunities.* Support B2C sales and inbound enquiries when required.* Maintain accurate and up-to-date CRM records and sales pipelines.* Provide regular sales forecasts, activity reports, and pipeline updates.* Represent The Flag Store UAE at relevant exhibitions, networking events, industry meetings, and client meetings.* Contribute to the development of sales strategies, pricing approaches, customer segments, and revenue targets.<br>What We Are Looking For<br>We are looking for a hunter, not an order taker.<br>The ideal candidate is someone who is comfortable picking up the phone, approaching companies, arranging meetings, visiting customers, following up repeatedly, and turning prospects into paying customers.<br>You should be:<br>* Commercially driven, ambitious, and target-oriented.* Confident in approaching new customers and creating opportunities from scratch.* Persistent and strong in follow-up and negotiation.* Comfortable dealing with business owners, senior managers, procurement, marketing, and event professionals.* Able to work independently and manage your own pipeline.* Highly organized with strong CRM and pipeline-management discipline.* Energetic, proactive, and motivated by achieving measurable results.* Comfortable working in a fast-growing entrepreneurial environment where initiative is highly valued.<br>Qualifications & Experience<br>* Proven experience in B2B sales, business development, or account management.* Demonstrated ability to generate new business and consistently achieve sales targets.* Experience in printing, signage, advertising, events, exhibitions, promotional products, corporate branding, hospitality, or related industries is highly advantageous.* Strong lead-generation, prospecting, negotiation, presentation, and closing skills.* Excellent written and verbal English communication skills.* Knowledge of the UAE business market and established business networks is an advantage.* Experience using CRM systems and basic proficiency in Microsoft Office or equivalent tools.* Bachelor’s degree in Business, Marketing, or a related field is preferred, but proven commercial experience will be considered.* Valid UAE driving license is required.* Must be legally eligible to work in the UAE.<br>Compensation & Benefits<br>* Competitive fixed monthly salary based on experience and suitability for the role.* Performance-based commission linked to sales performance and business development results.* Fuel/transport allowance to support customer visits and business development activities.* Additional performance incentives may be offered for achieving or exceeding agreed sales targets.* Opportunity for career growth and increased earning potential based on performance.<br>Performance & Growth<br>This role offers significant opportunity for growth for the right individual. Success will be measured by new customers acquired, sales generated, gross profit, pipeline development, recurring business, and achievement of agreed targets.<br>The successful candidate will have the opportunity to play a key role in expanding The Flag Store UAE’s B2B business and developing new markets and customer segments.
UAE - Abu Dhabi
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced Planning Manager to join our team in Abu Dhabi, United Arab Emirates. In this role, you will be responsible for overseeing construction planning, scheduling, and supervision activities to ensure projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will demonstrate strong organizational skills, technical construction expertise, and the ability to lead and coordinate cross-functional teams in a fast-paced construction environment.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Develop, maintain, and update comprehensive project schedules using industry-standard planning software and methodologies</li><li>Supervise and coordinate construction activities on-site, ensuring compliance with project plans, specifications, and safety regulations</li><li>Monitor project progress against established timelines and budgets, identifying variances and implementing corrective actions</li><li>Prepare detailed progress reports and performance metrics for project stakeholders and management</li><li>Manage resource allocation, including labor, equipment, and materials, to optimize project efficiency</li><li>Conduct regular site inspections and meetings to ensure quality standards and adherence to construction specifications</li><li>Identify and analyze project risks, developing mitigation strategies to minimize delays and cost overruns</li><li>Collaborate with architects, engineers, contractors, and subcontractors to resolve planning conflicts and technical issues</li><li>Ensure compliance with UAE construction regulations, safety standards, and local building codes</li><li>Maintain accurate project documentation, including schedules, change orders, and correspondence</li><li>Provide technical guidance and support to site supervisors and construction teams</li><li>Analyze construction methodologies and recommend process improvements to enhance productivity</li></ul><br>Qualifications<br><ul><li>Minimum 18 years of experience in construction planning, scheduling, or project supervision</li><li>Proven expertise in construction planning software such as Primavera P6, Microsoft Project, or equivalent tools</li><li>Strong knowledge of construction methodologies, best practices, and industry standards</li><li>Demonstrated experience managing large-scale construction projects from planning through completion</li><li>Proficiency in budget management, cost control, and financial analysis</li><li>Excellent organizational and time management skills with the ability to manage multiple priorities</li><li>Strong leadership and interpersonal skills with the ability to effectively communicate with diverse teams</li><li>Solid understanding of risk management and problem-solving in construction environments</li><li>Familiarity with UAE construction regulations, building codes, and local compliance requirements</li><li>Proficiency in Microsoft Office Suite and data analysis tools</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
Minerva
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<p><b>About the Job</b></p><p><br></p><p>The Technical Manager is responsible for leading the technical operations, engineering activities, solution design, deployment, and support of wireless communication and two-way radio systems. The role involves managing technical teams, ensuring successful project delivery, maintaining customer satisfaction, and driving the growth of the wireless communications business through innovative solutions and technical expertise.</p><p>Key Responsibilities</p><p><br></p><p><b>Technical Leadership</b></p><p><br></p><p>· Lead and manage the technical team responsible for wireless and two-way radio systems.</p><p>· Provide technical guidance on system design, implementation, integration, and maintenance.</p><p>· Develop and enforce technical standards, procedures, and best practices.</p><p>· Stay updated with emerging wireless communication technologies and industry trends.</p><p><br></p><p><b>Solution Design & Engineering</b></p><p><br></p><p>· Design and review wireless communication solutions including:</p><p>· Analog and digital two-way radio systems</p><p>· DMR, TETRA, P25, LTE/MCX communication systems</p><p>· Repeaters, base stations, dispatch systems, and IP-based radio networks</p><p>· Conduct site surveys, coverage analysis, and network planning.</p><p>· Prepare technical proposals, system architecture, and engineering documentation.</p><p><br></p><p><b>Project Management</b></p><p><br></p><p>· Plan, execute, and monitor wireless communication projects from initiation to completion.</p><p>· Coordinate with customers, vendors, subcontractors, and internal stakeholders.</p><p>· Ensure projects are delivered on time, within budget, and according to specifications.</p><p>· Manage project risks, change requests, and quality assurance activities.</p><p><br></p><p><b>Customer Support & Service Management</b></p><p><br></p><p>· Oversee installation, commissioning, troubleshooting, and maintenance activities.</p><p>· Provide advanced technical support for complex customer issues.</p><p>· Ensure compliance with Service Level Agreements (SLAs).</p><p>· Conduct technical presentations and customer training programs.</p><p><br></p><p><b>Business Development Support</b></p><p><br></p><p>· Work closely with the sales team to identify customer requirements and develop solutions.</p><p>· Support pre-sales activities including demonstrations, proof-of-concepts, and technical consultations.</p><p>· Review RFPs, RFQs, and tenders and contribute to proposal preparation.</p><p>· Build strong relationships with key customers, partners, and manufacturers.</p><p><br></p><p><b>Team Management</b></p><p><br></p><p>· Recruit, train, mentor, and evaluate technical personnel.</p><p>· Assign tasks and manage team performance.</p><p>· Promote a culture of safety, innovation, accountability, and continuous improvement.</p><p><br></p><p><b>Compliance & Quality</b></p><p><br></p><p>· Ensure compliance with telecommunications regulations and industry standards.</p><p>· Maintain quality control processes and documentation.</p><p>· Monitor health, safety, and environmental requirements during field operations.</p><p><br></p><p><b>Required Qualifications</b></p><p><br></p><p>· Bachelor's Degree in Telecommunications Engineering, Electronics Engineering, Electrical Engineering, Computer Engineering, or a related field.</p><p>· Minimum 7–10 years of experience in wireless communications and two-way radio systems.</p><p>· Minimum 3–5 years of experience in a technical leadership or management role.</p><p>· Strong knowledge of:</p><p> DMR, TETRA, P25, LTE, and RF technologies</p><p> IP networking and communication systems</p><p> Radio frequency propagation and coverage planning</p><p> Dispatch and control room solutions</p><p>· Experience with major vendors such as Motorola Solutions, Hytera, Kenwood, Icom, Sepura, or similar.</p><p><br></p><p><b>Preferred Certifications</b></p><p><br></p><p>· Motorola Solutions Technical Certifications</p><p>· Hytera Technical Certifications</p><p>· PMP (Project Management Professional)</p><p>· CCNA or equivalent networking certification</p><p>· RF and wireless communication certifications</p><p><br></p><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><p><br></p><p>· Project delivery performance</p><p>· Customer satisfaction levels</p><p>· System uptime and reliability</p><p>· Technical support response and resolution times</p><p>· Revenue support through technical sales activities</p><p>· Team productivity and development</p><p>· Compliance with quality and safety standards</p><p><br></p><p><b>Reporting Structure</b></p><p><br></p><p>· Reports To: CEO/ Operations Director</p><p><br></p><p><b>Work Environment</b></p><p><br></p><p>· Office-based with regular field visits to customer sites and project locations.</p><p>· May require travel for customer meetings, site surveys, training, and project implementation.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Skills</b></p><p><br></p><p>· Technical leadership and team management</p><p>· Wireless network design and optimization</p><p>· Project management</p><p>· RF engineering and troubleshooting</p><p>· Customer relationship management</p><p>· Technical proposal preparation</p><p>· Problem-solving and analytical skills</p><p>· Excellent communication and presentation skills</p><p>· Vendor and stakeholder management</p><p><br></p></div>
UAE - Dubai
INSPIRE | EXHILARATE | DELIGHT<br><br>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br> Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br>What You'll Be Doing<br><br>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.<br><br>Key Responsibilities<br><br>Drive the Business<br><br>Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members Define, execute and monitor the store action plan to achieve sales targets and KPIs. Manage the customer database to build strong relationship with customers and create future potential selling opportunities Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager. Think hybrid by leveraging all type of point of sales online and offline.<br><br>Team Leadership and Development<br><br>Provide a clear vision to the team about the business and store’s vision and key directions Identify, recruit, develop and retain strong talents Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams. Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth. Ensure performance improvement plans are discussed and documented in a transparent manner.<br><br>Customer Experience<br><br>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital). Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc. Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them<br><br>Operational Excellence<br><br>Ensure all sales and operational policies and procedures (SOP’s) are followed and maintained in the store. Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store. Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it. Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines. Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.<br><br>What You’ll Need To Succeed<br><br>Experience in leading a Fashion Retail store in the UAECurrently based in the UAE<br><br>What We Can Offer You<br><br>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br>We Invite All Applicants to Apply<br><br>It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
AccorHotels Middle East
UAE - Abu Dhabi
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><br>Job Description<br><br><p>We are looking for an experienced Procurement Manager – Pre-Opening & OS&E to join the Rixos & All Inclusive Collection Corporate Office and support the procurement requirements of new hotel openings and strategic projects across the portfolio.</p><br><p>The role will be responsible for managing the end-to-end procurement process for pre-opening hotels, with a primary focus on Operating Supplies & Equipment (OS&E) and operational requirements.</p><br><p>Working closely with Project Teams, Hotel Operations, Finance, Engineering, consultants, designers, and suppliers, the Procurement Manager will ensure that all required items are sourced, purchased, produced, delivered, installed where applicable, and handed over in line with approved budgets, Rixos brand standards, operational requirements, and hotel opening timelines.</p><br><p><strong>2. Key Responsibilities:</strong></p><br><ul><li>Manage the complete procurement lifecycle for assigned hotel pre-opening projects, with particular focus on OS&E and operational supplies.</li><li>Coordinate with hotel operations and project teams to establish detailed procurement requirements, quantities, specifications, and delivery schedules.</li><li>Prepare and maintain comprehensive pre-opening procurement budgets, purchasing plans, and procurement trackers.</li><li>Review OS&E specifications and ensure requirements are aligned with Rixos & AIC brand standards and operational needs.</li><li>Identify, evaluate, and develop a reliable network of local and international suppliers.</li><li>Manage RFQ, RFP, and tendering processes, ensuring competitive sourcing and appropriate supplier participation.</li><li>Obtain, review, and analyse supplier quotations, preparing detailed commercial and technical comparison reports.</li><li>Lead commercial negotiations relating to pricing, payment terms, warranties, lead times, logistics, and other contractual conditions.</li><li>Recommend suppliers based on quality, commercial value, operational suitability, delivery capability, and compliance with project requirements.</li><li>Coordinate the preparation, approval, and issuance of Purchase Orders / LPOs in accordance with company procurement and Finance procedures.</li><li>Closely monitor supplier production schedules and proactively follow up on manufacturing progress, quality control, and agreed delivery dates.</li><li>Coordinate logistics, shipment schedules, customs requirements, warehousing, and delivery arrangements together with relevant internal and external stakeholders.</li><li>Monitor procurement lead times against the hotel critical opening path and proactively escalate potential delays or supply risks.</li><li>Conduct supplier and factory visits where required to verify production progress, product quality, and specification compliance.</li><li>Coordinate sample approvals, mock-ups, and product evaluations with the relevant operational departments.</li><li>Ensure all purchased products meet agreed technical specifications, operational requirements, brand standards, and applicable quality and safety requirements.</li><li>Maintain accurate procurement records including quotations, comparison sheets, approvals, purchase orders, contracts, delivery documentation, and supplier correspondence.</li><li>Monitor committed and actual procurement expenditure against approved budgets and provide regular cost and procurement status reporting.</li><li>Identify opportunities for cost optimisation and value engineering without compromising operational requirements or guest experience.</li><li>Work closely with Finance to ensure appropriate documentation, payment processing, supplier reconciliation, and budget control.</li><li>Coordinate with hotel teams during receiving, inspection, inventory verification, and departmental distribution of OS&E.</li><li>Manage snagging, shortages, damaged items, replacement requirements, and outstanding supplier obligations prior to hotel opening.</li><li>Coordinate the final procurement handover to the hotel, ensuring all relevant documentation, warranties, supplier contacts, inventories, and outstanding matters are properly transferred.</li><li>Support multiple pre-opening projects simultaneously and provide regular progress updates, risk assessments, and action plans to Corporate leadership.</li><li>Contribute to the development and continuous improvement of Rixos & AIC procurement standards, preferred supplier networks, specifications, and pre-opening procurement processes.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Supply Chain Management, Procurement, Business Administration, Hospitality Management, Engineering, or a related field.</li><li>Minimum 5–7 years of relevant procurement experience, preferably within hospitality, hotels, resorts, or large-scale development projects.</li><li>Strong experience in hotel pre-opening procurement and OS&E is highly preferred.</li><li>Demonstrated experience managing procurement projects from budgeting and tendering through to delivery and operational handover.</li><li>Strong knowledge of OS&E categories across hotel operations, including Rooms, Housekeeping, Food & Beverage, Kitchens, Stewarding, Front Office, Spa, Engineering, Security, and other operational departments.</li><li>Solid understanding of procurement processes including RFQs, tendering, quotation analysis, commercial evaluation, purchase orders, supplier management, logistics, and inventory coordination.</li><li>Strong commercial and negotiation skills with a proven ability to achieve competitive pricing and favourable contractual terms.</li><li>Excellent numerical and analytical skills with strong attention to budgets, quantities, specifications, and project timelines.</li><li>Strong project management and organisational capabilities, with the ability to manage several priorities and projects simultaneously.</li><li>Ability to work effectively with multidisciplinary teams including Operations, Finance, Engineering, Projects, consultants, contractors, and suppliers.</li><li>Strong supplier relationship management and problem-solving capabilities.</li><li>High proficiency in Microsoft Excel and Microsoft Office; experience with procurement or ERP systems is an advantage.</li><li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li><li>Ability and willingness to travel to project locations, suppliers, factories, and hotel sites as required.</li><li>Comfortable working in a fast-paced, deadline-driven environment where opening dates and project milestones are critical.</li></ul><br>Additional Information<br><br><p>The ideal candidate will combine <strong>strong procurement expertise with a practical understanding of hotel operations and pre-opening environments</strong>, ensuring that each project receives the right products, at the right quality and commercial value, and at the right time to support a smooth and successful hotel opening.</p><br><p>Rixos Hotels & Resorts is committed to Talent, Growth and Value Creation. We understand that these objectives cannot be achieved without great people who create and support work environments designed to produce exceptional results. While we have great expectations of you, we are aware that you, in turn, will have expectations of our company as an employer. This is our commitment to you. Welcome aboard!</p><br> </div>
UAE - Dubai
Department: Marketing<br><br>Location: Remote<br><br>Description<br><br>Job Title:<br><br>APJ Web & SEO Manager<br><br>Department<br><br>Digital Marketing<br><br>Digital Experience Team – Reporting to Director, SEO & Content Strategy<br><br>Job Description<br><br>As the APJ Web & SEO Manager for the Digital Experience Team at Infor, you will serve as the regional authority for website management, search engine optimization (SEO), and localized digital content across Japan and other APJ markets. This is a highly hands-on, individual contributor role with day-to-day responsibility for ensuring regional websites are optimized for discoverability, relevance, and performance across diverse search ecosystems including Google, Yahoo Japan, Naver, and Baidu.<br><br>In this role, you will lead keyword research, SEO strategy execution, website and competitive content gap analyses, and the localization of global content to ensure it is fully optimized for regional audiences and search visibility — accounting for the linguistic, cultural, and search-engine nuances unique to APJ markets. You will also identify, source, and develop new content opportunities that improve organic performance and user engagement.<br><br>Working closely with regional stakeholders and the Singapore-based creative team, you will coordinate ongoing website updates, localization reviews, content publishing, and performance reporting, while continuously identifying opportunities to enhance SEO effectiveness and overall website experience across APJ markets.<br><br>A Typical Day In The Life Includes<br><br> Serve as the day-to-day web and SEO manager for Japan and broader APJ markets, acting as the regional subject-matter expert for website optimization and organic search performance across multiple search engines (Google, Yahoo Japan, Naver, Baidu). Lead keyword research and search demand analysis to inform content strategy, on-page optimization, and localization priorities across APJ markets — recognizing that search behavior and query patterns differ significantly across languages and platforms. Conduct website audits and competitive content gap analyses to identify opportunities to improve organic visibility, engagement, and conversion performance. Localize global web content for APJ audiences, ensuring language, messaging, structure, cultural relevance, and SEO best practices are fully adapted for regional markets — especially Japan. Source, brief, or develop new regional content (pages, landing experiences, and supporting assets) to address SEO gaps and improve organic performance. Coordinate closely with regional marketing stakeholders across multiple APJ time zones to prioritize updates, manage requests, and align website initiatives with regional business goals. Partner with the Singapore-based creative team to manage content updates, localization workflows, QA reviews, and publishing timelines. Ensure all website updates follow SEO best practices, accessibility standards, and brand guidelines. Monitor and report on SEO and website performance across multiple markets and search engines, providing regular insights, recommendations, and optimization opportunities to stakeholders. Continuously identify opportunities to improve site structure, internal linking, content quality, and user experience to drive sustained organic growth.<br><br>Basic Qualifications<br><br> Bachelor's degree in Marketing, Digital Marketing, Communications, or a related field. 3+ years of proven experience in a hands-on web management and SEO role, ideally supporting multiple regional or international markets. Strong understanding of SEO/GEO fundamentals, including keyword research, on-page optimization, technical SEO concepts, and content strategy. Experience managing website content updates and localization in collaboration with creative, content, and regional teams. Comfortable working in a fast-paced, highly collaborative, cross-functional environment spanning multiple time zones. Detail-oriented, proactive, and highly organized, with the ability to manage multiple workstreams simultaneously.<br><br>Preferred Qualifications<br><br> Fluency in English (written and verbal) required; Experience working with global or enterprise-scale websites and content management systems (Sitecore, Word Press, Drupal, or similar CMS). Familiarity with SEO and analytics tools (e.g., Google Search Console, GA4, Ahrefs, SEMrush, enterprise SEO platforms) and regional equivalents (Naver Search Advisor, Baidu Webmaster Tools). Experience collaborating with distributed or nearshore creative teams across time zones. Cultural fluency and experience navigating the diverse business and consumer landscapes across APJ markets.<br><br>About Infor<br><br>Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.<br><br>Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.<br><br>For more information visit www.infor.com<br><br>Our Values<br><br>At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.<br><br>We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.<br><br>Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.<br><br>Fraud Awareness<br><br>We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.<br><br>Fraud Privacy Policy<br><br>We value your privacy at Infor. You may access our privacy policy here.<br><br>US Only<br><br>This employer uses E-Verify. Please visit this website for additional information.<br><br>E-Verify Illinois: Click here, aquí, or tu
UAE - Dubai
???? We're Hiring: Commercial Strategy Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a growth-focused organization committed to driving sustainable revenue growth, commercial excellence, market expansion, customer value, and long-term profitability through disciplined strategy and data-driven decision-making. Our distributed teams collaborate across Commercial, Sales, Marketing, Finance, Operations, Product, Business Development, Procurement, Strategy, Legal, Technology, Customer Experience, Partners, and Executive Leadership to identify growth opportunities, strengthen commercial performance, optimize market positioning, and deliver measurable business outcomes. The Role We are seeking an experienced Commercial Strategy Manager to lead commercial strategy, revenue growth initiatives, market analysis, pricing, business planning, customer segmentation, performance optimization, and strategic commercial projects. The ideal candidate will combine strong commercial judgment with analytical, financial, strategic planning, market intelligence, project management, and stakeholder-management capabilities. The role will be responsible for translating organizational objectives into commercial strategies, identifying new revenue opportunities, evaluating markets and customer segments, optimizing commercial performance, and supporting senior leadership with data-driven recommendations. Key Responsibilities Develop and implement commercial strategies aligned with organizational objectives, revenue targets, profitability goals, and long-term growth plans. Lead annual and multi-year commercial planning processes, including revenue targets, market priorities, customer strategies, commercial initiatives, and performance objectives. Analyze market conditions, customer trends, competitor activity, industry developments, economic factors, and emerging opportunities. Identify new markets, customer segments, products, services, partnerships, channels, and revenue opportunities. Develop commercial business cases and financial models to evaluate strategic initiatives, investments, market-entry opportunities, partnerships, and growth programs. Conduct customer segmentation and profitability analysis to identify high-value customers, growth segments, retention opportunities, and commercial priorities. Develop strategies to improve customer acquisition, retention, cross-selling, upselling, customer lifetime value, and overall revenue performance. Partner with Sales and Marketing teams to develop go-to-market strategies, commercial campaigns, channel strategies, sales priorities, and customer propositions. Collaborate with Finance to develop revenue forecasts, profitability models, budgets, pricing scenarios, financial plans, and commercial performance analysis. Support pricing strategy, pricing optimization, discount structures, commercial terms, margin improvement, and revenue-management initiatives. Analyze product and service profitability and identify opportunities to improve margins, pricing, cost-to-serve, and commercial efficiency. Monitor sales pipeline, conversion performance, revenue trends, customer acquisition costs, retention, market share, and other commercial indicators. Establish and monitor commercial KPIs, dashboards, scorecards, performance reports, and management-information systems. Identify performance gaps and work with functional leaders to develop corrective actions and commercial improvement plans. Lead cross-functional strategic initiatives involving Sales, Marketing, Finance, Product, Operations, Technology, Procurement, and Customer Experience teams. Evaluate strategic partnerships, distribution agreements, channel opportunities, joint ventures, alliances, and other commercial arrangements. Support contract and commercial negotiations by providing market analysis, financial assessments, pricing recommendations, and commercial strategies. Conduct competitor benchmarking covering pricing, products, services, market positioning, customer experience, distribution channels, and commercial models. Develop scenario analyses to assess potential impacts of market changes, competitor actions, economic conditions, regulatory developments, and strategic decisions. Support market-entry and expansion strategies across the UAE, GCC, and other relevant regional markets. Develop strategic roadmaps with clear objectives, initiatives, milestones, owners, resources, dependencies, and expected commercial outcomes. Monitor strategic commercial initiatives and ensure delivery against agreed targets, budgets, timelines, and business objectives. Identify commercial, market, financial, customer, operational, and competitive risks and develop appropriate mitigation strategies. Maintain comprehensive commercial planning documents, market intelligence reports, business cases, pricing analyses, revenue forecasts, strategic initiative trackers, and performance dashboards. Prepare executive-level presentations, commercial reviews, board materials, strategic recommendations, and business-performance reports. Key Performance Indicators (KPIs) Performance will be measured through a combination of commercial, financial, customer, market, and strategic KPIs, including:Revenue growth Gross margin growth Commercial profitability Market share New customer acquisition Customer retention Customer lifetime value Sales conversion rate Sales pipeline performance Average revenue per customer Cross-sell and upsell performance Pricing realization Discount effectiveness Contribution margin Cost-to-serve improvement New market performance Strategic initiative delivery Commercial forecast accuracy Return on commercial investments Partnership performance Candidate Profile The successful candidate should have strong experience in commercial strategy, corporate strategy, business development, management consulting, revenue management, commercial planning, sales strategy, or a related discipline. Experience within industries such as real estate, construction, infrastructure, energy, technology, financial services, retail, healthcare, telecommunications, consumer goods, or professional services would be advantageous. The candidate should have strong commercial and financial capabilities combined with strategic thinking, analytical skills, market awareness, and the ability to influence senior stakeholders. What You'll Bring Proven experience in commercial strategy, business strategy, business development, revenue management, or a related role. Strong understanding of revenue generation, profitability, pricing, customer economics, and commercial performance. Experience developing commercial strategies, business plans, financial models, and investment cases. Strong market research, competitor analysis, customer segmentation, and commercial analytics capabilities. Experience identifying and evaluating new markets, products, services, partnerships, and growth opportunities. Strong understanding of pricing strategy and margin optimization. Experience working closely with Sales, Marketing, Finance, Operations, Product, and Executive Leadership. Strong project and program-management capabilities. Excellent communication, negotiation, presentation, and stakeholder-management skills. Strong analytical and financial modeling capabilities. Advanced Excel and Power Point skills; experience with Power BI, Tableau, SQL, or similar analytics platforms is advantageous. Strong commercial judgment and ability to translate complex data into actionable recommendations. Highly analytical, commercially minded, strategic, and results-oriented. Ability to manage multiple strategic initiatives and priorities simultaneously. Ability to work independently and effectively within a fully remote environment. Experience working within the UAE or wider GCC market is advantageous.
UAE - Dubai
( 20518 )<br><br>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.<br><br>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.<br><br>About The Role<br><br>The Assistant Manager is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using professional and effective communication and delivery methods. The development and training of self and direct reports is frequent and consistent to maintain quality and delivery of current, accurate information in an enthusiastic, educational and fun way. Plays an active role in assisting to develop and implement educational activities and programme evaluation in line with the Education Strategy and AZA Standards.<br><br>Key Duties And Responsibilities<br><br> Overseas the daily operations of the Marine Educator team to ensure the appropriate delivery of educational activities is maintained and of the highest standards Interacts and engages with guests and colleagues in an engaging and professional manner sharing information about marine life and conservation, and ensure Marine Educators comply to the same Delivers and delegates the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups. Monitors school and other educational program bookings and ensures required resources and team are briefed to deliver the best guest experience. Ensures that coaching and development on detailed knowledge of marine life, conservation and interpretation methods is carried out by supervisors through structured listening, research, participation, and delivery to Marine Educators by using learning resources provided. Ability to provide constructive feedback on frequent trainings and assessments Liaises closely with Admissions and Dive teams to update Marine Educators on educational programs and tours. Carries out and delegates administrative duties including scheduling, ordering of supplies, planning of events and generating reports. Supports the Manager, Conservation and Education in the development and implementation of both informal and formal educational programming, in line with the Education Strategy and AZA Standards. Undertake and generate reports relating to education and guest evaluation to inform educational programming enhancements and ensure KPI’s are met. Oversee and conduct regular quality and performance assessments for Marine Educators and Team Leaders in line with the training and assessment plan Continuous personal and professional development must be carried out for self and for Marine Educators with emphasis on conservation education Ensures that service standards are carried out by self and Marine Educators to maintain and exceed department targets for quality assurance guest surveys. Oversees that all information contained in SOP’s and department manuals are current and accurate Organizes and delivers meetings and trainings as needed Ensures a clean and safe environment for guests is maintained and the Marine Educator team abides by correct animal welfare practices. Assists in tracking, assessing and coaching colleagues conducting cross exposure programmes Assists in the recruiting of high-quality colleagues and manages the development, motivation, and retention of colleagues. Conducts and oversees sufficient onboarding for new colleagues in line with the onboarding plan. Assists in managing colleague performance through coaching and recognition, annual performance reviews, where applicable to improve colleagues’ output. Assist in performing disciplinary action and counseling when needed to ensure accountability and performance expectations are met. Promotes Colleague Engagement to maintain engaged colleagues throughout the course of the year. Assists in conflict resolution in difficult guest transactions. Must be skilled in articulate and professional communication, both verbally and written. Assists in conflict resolution involving colleagues and manage performance regularly. Must be skilled in articulate and professional communication, both verbally and written in accordance with HR practices and progressive correction. Liaise closely with Sales, DMCs, PR and Marketing departments for groups and media shoots Executes any additional and reasonable duties that may be asked in order to successfully, and efficiently carry out Aquarium operations. <br><br>About You<br><br> Bachelor’s Degree, preferably in Education, Biology, Zoology, Marine Science, Communication, or related field (desirable) Supervisory Experience of at least 2+ years Previous Experience in Education and Guest Experience in a zoo, aquarium or museum is required Previous experience in the development and implementation of educational programmes and materials Skills in conducting education evaluation for educational activities Proficient Skills in Microsoft Office / Outlook / Excel / Word / Power Point Strong interpersonal skills & organizational skills Strong administrative abilities accompanying a strong customer focus. Leadership abilities including but not limited to strong communication skills, follow-up & task management. Ability to work outdoors, as well as fast-paced conditions. Must be able to stand for long time periods and be able to be fit to walk around the property. The ability to troubleshoot and resolve problems quickly. <br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
UAE - Dubai
( 20518 )<br><br>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.<br><br>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.<br><br>About The Role<br><br>The Assistant Manager is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using professional and effective communication and delivery methods. The development and training of self and direct reports is frequent and consistent to maintain quality and delivery of current, accurate information in an enthusiastic, educational and fun way. Plays an active role in assisting to develop and implement educational activities and programme evaluation in line with the Education Strategy and AZA Standards.<br><br>Key Duties And Responsibilities<br><br> Overseas the daily operations of the Marine Educator team to ensure the appropriate delivery of educational activities is maintained and of the highest standards Interacts and engages with guests and colleagues in an engaging and professional manner sharing information about marine life and conservation, and ensure Marine Educators comply to the same Delivers and delegates the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups. Monitors school and other educational program bookings and ensures required resources and team are briefed to deliver the best guest experience. Ensures that coaching and development on detailed knowledge of marine life, conservation and interpretation methods is carried out by supervisors through structured listening, research, participation, and delivery to Marine Educators by using learning resources provided. Ability to provide constructive feedback on frequent trainings and assessments Liaises closely with Admissions and Dive teams to update Marine Educators on educational programs and tours. Carries out and delegates administrative duties including scheduling, ordering of supplies, planning of events and generating reports. Supports the Manager, Conservation and Education in the development and implementation of both informal and formal educational programming, in line with the Education Strategy and AZA Standards. Undertake and generate reports relating to education and guest evaluation to inform educational programming enhancements and ensure KPI’s are met. Oversee and conduct regular quality and performance assessments for Marine Educators and Team Leaders in line with the training and assessment plan Continuous personal and professional development must be carried out for self and for Marine Educators with emphasis on conservation education Ensures that service standards are carried out by self and Marine Educators to maintain and exceed department targets for quality assurance guest surveys. Oversees that all information contained in SOP’s and department manuals are current and accurate Organizes and delivers meetings and trainings as needed Ensures a clean and safe environment for guests is maintained and the Marine Educator team abides by correct animal welfare practices. Assists in tracking, assessing and coaching colleagues conducting cross exposure programmes Assists in the recruiting of high-quality colleagues and manages the development, motivation, and retention of colleagues. Conducts and oversees sufficient onboarding for new colleagues in line with the onboarding plan. Assists in managing colleague performance through coaching and recognition, annual performance reviews, where applicable to improve colleagues’ output. Assist in performing disciplinary action and counseling when needed to ensure accountability and performance expectations are met. Promotes Colleague Engagement to maintain engaged colleagues throughout the course of the year. Assists in conflict resolution in difficult guest transactions. Must be skilled in articulate and professional communication, both verbally and written. Assists in conflict resolution involving colleagues and manage performance regularly. Must be skilled in articulate and professional communication, both verbally and written in accordance with HR practices and progressive correction. Liaise closely with Sales, DMCs, PR and Marketing departments for groups and media shoots Executes any additional and reasonable duties that may be asked in order to successfully, and efficiently carry out Aquarium operations. <br><br>About You<br><br> Bachelor’s Degree, preferably in Education, Biology, Zoology, Marine Science, Communication, or related field (desirable) Supervisory Experience of at least 2+ years Previous Experience in Education and Guest Experience in a zoo, aquarium or museum is required Previous experience in the development and implementation of educational programmes and materials Skills in conducting education evaluation for educational activities Proficient Skills in Microsoft Office / Outlook / Excel / Word / Power Point Strong interpersonal skills & organizational skills Strong administrative abilities accompanying a strong customer focus. Leadership abilities including but not limited to strong communication skills, follow-up & task management. Ability to work outdoors, as well as fast-paced conditions. Must be able to stand for long time periods and be able to be fit to walk around the property. The ability to troubleshoot and resolve problems quickly. <br><br>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.<br><br>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.