Area Manager Jobs in UAE

<p><strong>Job Summary</strong> We are seeking an experienced and dynamic <strong>Call Centre Manager</strong> to lead and oversee our multi-functional call centre operations. The team consists of approximately <strong>12 agents</strong> handling Sales, Student Retention, Cancellations, Customer Happiness, and other customer support functions. The ideal candidate is a strong people leader who is hands-on, results-driven and capable of improving team performance, operational efficiency and customer satisfaction while ensuring all departmental KPIs are consistently achieved.</p><br><p><strong>Key Responsibilities</strong> </p><ul><li><p>Lead, coach and manage the daily operations of the call centre across multiple functions including Sales, Retention, Cancellations, and Customer Happiness.</p></li><li><p>Monitor individual and team performance against KPIs such as conversions, retention rates, response times, customer satisfaction, and productivity.</p></li><li><p>Provide ongoing coaching, mentoring, and performance feedback to maximize employee development and engagement.</p></li><li><p>Work closely with team leaders and agents to understand daily operational challenges and implement effective solutions.</p></li><li><p>Analyze reports, call metrics, and performance data to identify trends and areas for improvement.</p></li><li><p>Develop strategies to improve operational efficiency, customer experience, and overall team productivity.</p></li><li><p>Ensure consistent adherence to company policies, service standards, and communication quality.</p></li><li><p>Handle escalated customer concerns professionally and implement preventive measures to reduce recurring issues.</p></li><li><p>Conduct regular team meetings, performance reviews, and training sessions.</p></li><li><p>Collaborate with other departments to improve processes and ensure seamless customer journeys.</p></li><li><p>Foster a positive, accountable, and high-performance work environment.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Management, or a related field.</p></li><li><p><strong>8+ years of experience</strong> in Call Centre Operations, with at least <strong>3+ years in a managerial role</strong>.</p></li><li><p>Proven experience managing customer service and sales teams with multiple functions.</p></li><li><p>Strong leadership and people management skills with the ability to motivate and develop teams.</p></li><li><p>Hands-on management style with a thorough understanding of day-to-day call centre operations.</p></li><li><p>Excellent problem-solving and decision-making abilities.</p></li><li><p>Strong analytical skills with experience using call centre reports and KPIs to drive performance.</p></li><li><p>Outstanding communication, interpersonal, and conflict resolution skills.</p></li><li><p>Confident, assertive personality with the ability to manage pressure and drive results.</p></li><li><p>Highly organized, proactive, and adaptable in a fast-paced environment.</p></li><li><p>Proficiency in Microsoft Excel and CRM/Call Centre management systems is an advantage.</p></li></ul><p><strong>Preferred Profile</strong></p><ul><li><p>Female candidate preferred.</p></li><li><p>Open to all nationalities </p></li><li><p>Strong leadership presence with a results-oriented mindset.</p></li><li><p>Passionate about delivering exceptional customer service while driving business performance.</p></li><li><p>Experience managing teams across Sales, Customer Service, Retention, or similar customer-facing functions is highly desirable.</p></li></ul>

Area of Responsibility:§ Plan project execution, revenue, billing and collection for the project on monthly basis.§ Monitor budget, performance, cash in-flow to avoid or arrest adverse variance during execution.§ Achieve target progress within budgeted cost for the quarter/year.§ Explore enhanced profitability by introduction of innovation, strategize § Motivate and manage site personnel.§ Work with Contract and Claims department to raise additional justifiable claims.§ Contractual correspondence with client & consultants. § Plan, estimate site infrastructure & ensure resource mobilization and monitor its effective usage. <br>Competencies:§ Knowledge of the UAE oil and gas Cross Country Pipelines: Understanding of the regulatory environment, market dynamics, and key players in the UAE oil and gas industry specifically cross country pipeline business.§ Project management skills: Ability to effectively plan, organize, and manage cross country pipeline projects from initiation to completion, including budgeting, scheduling, and risk management.§ Leadership and team management: Ability to lead and inspire a multidisciplinary team, including engineers and other professionals, to achieve project objectives.§ Technical expertise: Extensive knowledge of oil and gas cross country pipeline businesses as well as the latest industry technologies and best practices.§ Stakeholder engagement: Ability to effectively communicate and collaborate with government agencies, local communities, and other stakeholders to ensure project success and compliance with regulations.§ Health, safety, and environmental management: Understanding of best practices for ensuring the safety of personnel and the protection of the environment in oil and gas cross-country pipeline operations.§ Business acumen: Ability to identify and pursue new business opportunities in the UAE oil and gas industry, as well as to negotiate contracts and manage client relationships. <br>Qualification: § B. E / B. Tech with 20 + years’ experience in EPC cross country pipeline in UAE and should have ADNOC Approval

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people.<br><br>Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.<br><br>NVIDIA is seeking an expert OEM Enterprise Manager to foster development within the OEM ecosystem in the United Arab Emirates, based in Dubai. This role requires close collaboration with NVIDIA executive leadership, Alliances & OEM teams, channel organizations, marketing, solution architects, and regional sales teams to accelerate enterprise revenue growth across the UAE market.<br><br>The ideal candidate combines strong business leadership, enterprise channel expertise, and the credibility to engage effectively with senior executives and C-level collaborators across the region.<br><br>What You'll Be Doing<br><br>Drive enterprise business growth across the UAE, including enablement, training, pipeline development, and channel execution. Work closely with OEMs to manage funnel development, pipeline progression, and revenue performance on a weekly, monthly, and quarterly basis. Engage and lead enterprise and channel teams within partner organizations, implementing strategic programs in collaboration with OEM collaborators and NVIDIA channel teams. Partner with NVIDIA global OEM and channel teams to align and complete worldwide initiatives within the region. Enable OEM enterprise teams to optimally position and sell NVIDIA platforms, solutions, and technologies. Develop and complete go-to-market strategies aligned with NVIDIA’s key initiatives and OEM priorities across the enterprise portfolio, including both hardware and software solutions. Collaborate across the broader ecosystem by connecting original equipment manufacturers, distribution partners, and NVIDIA internal collaborators to strengthen execution and business outcomes. Maintain accurate forecasting, business reporting, and pipeline transparency across the region.<br><br>What We Need To See<br><br>8+ years of enterprise OEM sales and channel experience within the AI industry, ideally within the UAE or broader Middle East market. Bachelors Degree within a relevant area or equivalent experience in practice. Shown success driving business management, partner engagement, enablement programs, and sales execution within OEM environments. Strong understanding of the UAE enterprise and channel ecosystem, including experience working with leading OEMs, channel partners, and enterprise customers. Ability to lead a sophisticated partner ecosystem, build positive relationships, and position NVIDIA enterprise solutions optimally throughout the region ion. Ability to balance operational execution with long-term strategic priorities. Strong communication and presentation skills, with the ability to educate, influence, and transfer knowledge effectively across technical and business audiences. Self-motivated, execution-focused, and highly collaborative, with strong energy and passion for the business.<br><br>Ways to stand out from the crowd<br><br>Proficient in Arabic and English. Operates with an ownership mindset while being a strong cross-functional teammate. Demonstrates curiosity and a continuous learning mentality. Thrives in fast paced environments with a hands-on, get-things-done approach. Acts with vitality, adapts quickly, and accomplishes tasks effectively.<br><br>Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/<br><br>, , JR2021873

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people.<br><br>Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.<br><br>NVIDIA is seeking an expert OEM Enterprise Manager to foster development within the OEM ecosystem in the United Arab Emirates, based in Dubai. This role requires close collaboration with NVIDIA executive leadership, Alliances & OEM teams, channel organizations, marketing, solution architects, and regional sales teams to accelerate enterprise revenue growth across the UAE market.<br><br>The ideal candidate combines strong business leadership, enterprise channel expertise, and the credibility to engage effectively with senior executives and C-level collaborators across the region.<br><br>What You'll Be Doing<br><br>Drive enterprise business growth across the UAE, including enablement, training, pipeline development, and channel execution. Work closely with OEMs to manage funnel development, pipeline progression, and revenue performance on a weekly, monthly, and quarterly basis. Engage and lead enterprise and channel teams within partner organizations, implementing strategic programs in collaboration with OEM collaborators and NVIDIA channel teams. Partner with NVIDIA global OEM and channel teams to align and complete worldwide initiatives within the region. Enable OEM enterprise teams to optimally position and sell NVIDIA platforms, solutions, and technologies. Develop and complete go-to-market strategies aligned with NVIDIA’s key initiatives and OEM priorities across the enterprise portfolio, including both hardware and software solutions. Collaborate across the broader ecosystem by connecting original equipment manufacturers, distribution partners, and NVIDIA internal collaborators to strengthen execution and business outcomes. Maintain accurate forecasting, business reporting, and pipeline transparency across the region.<br><br>What We Need To See<br><br>8+ years of enterprise OEM sales and channel experience within the AI industry, ideally within the UAE or broader Middle East market. Bachelors Degree within a relevant area or equivalent experience in practice. Shown success driving business management, partner engagement, enablement programs, and sales execution within OEM environments. Strong understanding of the UAE enterprise and channel ecosystem, including experience working with leading OEMs, channel partners, and enterprise customers. Ability to lead a sophisticated partner ecosystem, build positive relationships, and position NVIDIA enterprise solutions optimally throughout the region ion. Ability to balance operational execution with long-term strategic priorities. Strong communication and presentation skills, with the ability to educate, influence, and transfer knowledge effectively across technical and business audiences. Self-motivated, execution-focused, and highly collaborative, with strong energy and passion for the business.<br><br>Ways to stand out from the crowd<br><br>Proficient in Arabic and English. Operates with an ownership mindset while being a strong cross-functional teammate. Demonstrates curiosity and a continuous learning mentality. Thrives in fast paced environments with a hands-on, get-things-done approach. Acts with vitality, adapts quickly, and accomplishes tasks effectively.<br><br>Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/<br><br>, , JR2021873

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people.</p><br><p>Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.</p><br><p>NVIDIA is seeking an expert OEM Enterprise Manager to foster development within the OEM ecosystem in the United Arab Emirates, based in Dubai. This role requires close collaboration with NVIDIA executive leadership, Alliances &amp; OEM teams, channel organizations, marketing, solution architects, and regional sales teams to accelerate enterprise revenue growth across the UAE market.</p><br><p>The ideal candidate combines strong business leadership, enterprise channel expertise, and the credibility to engage effectively with senior executives and C-level collaborators across the region.</p><br><b>What you'll be doing</b><ul><li><p>Drive enterprise business growth across the UAE, including enablement, training, pipeline development, and channel execution.</p><br></li><li><p>Work closely with OEMs to manage funnel development, pipeline progression, and revenue performance on a weekly, monthly, and quarterly basis.</p><br></li><li><p>Engage and lead enterprise and channel teams within partner organizations, implementing strategic programs in collaboration with OEM collaborators and NVIDIA channel teams.</p><br></li><li><p>Partner with NVIDIA global OEM and channel teams to align and complete worldwide initiatives within the region.</p><br></li><li><p>Enable OEM enterprise teams to optimally position and sell NVIDIA platforms, solutions, and technologies.</p><br></li><li><p>Develop and complete go-to-market strategies aligned with NVIDIA’s key initiatives and OEM priorities across the enterprise portfolio, including both hardware and software solutions.</p><br></li><li><p>Collaborate across the broader ecosystem by connecting original equipment manufacturers, distribution partners, and NVIDIA internal collaborators to strengthen execution and business outcomes.</p><br></li><li><p>Maintain accurate forecasting, business reporting, and pipeline transparency across the region.</p><br></li></ul><b>What we need to see</b><ul><li><p>8+ years of enterprise OEM sales and channel experience within the AI industry, ideally within the UAE or broader Middle East market.</p><br></li><li><p>Bachelors Degree within a relevant area or equivalent experience in practice.</p><br></li><li><p>Shown success driving business management, partner engagement, enablement programs, and sales execution within OEM environments.</p><br></li><li><p>Strong understanding of the UAE enterprise and channel ecosystem, including experience working with leading OEMs, channel partners, and enterprise customers.</p><br></li><li><p>Ability to lead a sophisticated partner ecosystem, build positive relationships, and position NVIDIA enterprise solutions optimally throughout the region ion.</p><br></li><li><p>Ability to balance operational execution with long-term strategic priorities.</p><br></li><li><p>Strong communication and presentation skills, with the ability to educate, influence, and transfer knowledge effectively across technical and business audiences.</p><br></li><li><p>Self-motivated, execution-focused, and highly collaborative, with strong energy and passion for the business.</p><br></li></ul><b>Ways to stand out from the crowd</b><ul><li><p>Proficient in Arabic and English.</p><br></li><li><p>Operates with an ownership mindset while being a strong cross-functional teammate.</p><br></li><li><p>Demonstrates curiosity and a continuous learning mentality.</p><br></li><li><p>Thrives in fast paced environments with a hands-on, get-things-done approach.</p><br></li><li><p>Acts with vitality, adapts quickly, and accomplishes tasks effectively.</p><br></li></ul><p>Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>For 170 years, Veolia has been a global leader in providing water, energy, and waste management solutions. Serving public authorities and industries across 58 countries, our comprehensive services are essential to human development and sustainable growth. As we progress alongside economic growth and human development, we continuously adapt and innovate, designing solutions that positively impact the environment and conserve resources.</p><br><p>Veolia focuses on local solutions to purify and preserve vital resources, mitigate resource depletion, decarbonize lifestyles and production methods, and adapt to the impacts of climate change.</p><br><p>Our mission is to build a better 21st century, and we proudly identify as #resourcers.</p><br><p><u><strong>Key figures of Veolia Near and Middle East</strong></u></p><br><ul><li><p>Over 3,900 employees in the Middle East (in addition to the nearly 6,000 employees for Enova, which reports directly to Veolia Africa Middle-East for Facility Management and Energy Efficiency contracts in the region)</p><br></li><li><p>A robust local network across the region, including the UAE, Oman, Qatar, Bahrain, Kuwait, Lebanon, Turkey, Jordan, and Saudi Arabia</p><br></li><li><p>40 years of sustainable partnerships</p><br></li></ul><p>In the Middle East, Veolia collaborates with industries, governments, communities, and commercial businesses to deliver innovative and sustainable solutions needed today, while maintaining a vision for tomorrow. Through public-private partnerships and innovative contractual schemes, Veolia is dedicated to achieving measurable results with pragmatic, sustainable environmental solutions.</p><br><p>For more information, please visit our Website</p><br><br>Job Description<br><p><u><strong>Main Accountabilities :</strong></u></p><br><p>The General Manager leads overall operations, strategic planning, and performance optimization of the plant. They manage the budget, ensure regulatory compliance, oversee staff, and maintain stakeholder relationships. They are responsible for maximising energy production from waste, implementing safety protocols, driving sustainability initiatives, and ensuring the plant's profitability and environmental standards are met.</p><br><p>The General Manager is accountable for overall plant performance, strategic goal achievement, profitability, stakeholder management, regulatory compliance, team leadership, and ensuring alignment with organizational objectives.</p><br><p><u><strong>Detailed Job Description:</strong></u></p><br><ul><li><p>Oversee daily plant operations, safety measures, and maintenance activities to ensure smooth functioning.</p><br></li><li><p>Develop and implement efficiency strategies to meet production goals while minimising costs.</p><br></li><li><p>Establish policies, procedures, and production schedules to streamline plant operations.</p><br></li><li><p>Conduct performance reviews and motivate staff to achieve production targets.</p><br></li><li><p>Verify job requests and coordinate activities of directly reporting managers.</p><br></li><li><p>Foster organisational culture, values, and reputation among staff, customers, suppliers, and regulatory bodies.</p><br></li><li><p>Execute General Manager’s responsibilities in accordance with legal and ethical standards.</p><br></li><li><p>Manage daily plant meetings and oversee contract management for operations, safety, and maintenance.</p><br></li><li><p>Handle plant reports for SWTEPM’s client and prepare budget estimates.</p><br></li><li><p>Oversee ISO certification follow-up and ensure customer satisfaction while protecting company interests.</p><br></li><li><p>Review activity analyses and comply with environmental, health, and safety requirements.</p><br></li><li><p>Conduct work activities meeting quality expectations without posing risks to health, safety, or environment.</p><br></li><li><p>Direct overall O&amp;M Company activities and approve contracts, orders, and purchase requests.</p><br></li><li><p>Present quarterly results to the board and manage legal and accounting aspects of the O&amp;M company.</p><br></li><li><p>Uphold safe work environment, avoid operational risks, and maintain objectivity, consistency, and confidentiality.</p><br></li><li><p>Stop Work Authority: Authorized to immediately halt any work activity that poses unacceptable safety, environmental, or asset risks without fear of retaliation.</p><br></li><li><p>Perform additional duties that may be assigned, aligned with the role's level and organisational needs.</p><br></li><li><p>Adhere to all IMS, Finance and Compliance policies and procedures throughout daily operations.</p><br></li></ul><p><u><strong>Objectives :</strong></u></p><br><ul><li><p>Optimise plant operations to maximise efficiency, productivity, and profitability while ensuring safety and compliance.</p><br></li><li><p>Develop and implement strategic plans to meet production goals and minimise operational costs.</p><br></li><li><p>Foster a positive organisational culture and maintain strong relationships with stakeholders, including the client,&nbsp; staff and other regulators.</p><br></li><li><p>Ensure adherence to quality standards, environmental regulations, and health and safety protocols across all operations.</p><br></li><li><p>Manage budgets, contracts, and financial reporting to maintain fiscal responsibility and transparency.</p><br></li><li><p>Drive continuous improvement initiatives, including ISO certification and efficiency enhancements.</p><br></li><li><p>Oversee staff performance, providing leadership and motivation to achieve company objectives.</p><br></li><li><p>Represent the company's interests, maintaining its reputation and ensuring customer satisfaction in all activities.</p><br></li></ul><p><u><strong>Key Performance Indicators (KPIs):</strong></u></p><br><ul><li><p>Plant efficiency: Measure waste processing capacity and energy production output against established targets.</p><br></li><li><p>Cost management: Track operational costs and budget adherence, aiming for cost reduction without compromising quality.</p><br></li><li><p>Safety performance: Monitor incident rates, near-misses, and compliance with safety protocols and regulations.</p><br></li><li><p>Environmental compliance: Assess adherence to environmental standards and successful completion of regulatory audits.</p><br></li><li><p>Employee productivity: Evaluate staff performance, turnover rates, and achievement of individual and team goals.</p><br></li><li><p>Customer satisfaction: Measure client feedback, contract renewals, and resolution of customer issues.</p><br></li><li><p>Maintenance effectiveness: Track equipment uptime, scheduled maintenance completion, and reduction in unplanned downtime.</p><br></li><li><p>Financial performance: Monitor revenue growth, profitability margins, and return on investment for plant operations.</p><br></li></ul><br>Qualifications<br><p><u><strong>Required education:</strong></u></p><br><ul><li>Relevant engineering degree.</li></ul><p><u><strong>Required experiences:</strong></u></p><br><ul><li><p>Previous experience in a waste management or thermal energy production facility in a managerial role.</p><br></li><li><p>Minimum 5-10 years in waste management or thermal energy production facilities.</p><br></li><li><p>Previous experience in&nbsp; operational leadership roles.</p><br></li><li><p>Experience with environmental compliance and safety regulations.</p><br></li><li><p>Project management experience, including budget control.</p><br></li><li><p>Experience in team leadership and personnel management.</p><br></li><li><p>Proficiency in data analysis and performance reporting.</p><br></li><li><p>Understanding of energy production processes and technologies.</p><br></li></ul><p><u><strong>Required skills :</strong></u></p><br><ul><li><p>Ability to move around the workplace, including walking, standing, and climbing stairs, as the job often involves overseeing various areas of operation</p><br></li><li><p>Ability to wear personal protective equipment (PPE) such as hard hats, safety glasses, and steel-toed boots.</p><br></li><li><p>Good hand-eye coordination and manual dexterity for using computers, handling documents, and potentially operating equipment.</p><br></li><li><p>Capability to work long hours, especially&nbsp; during&nbsp; emergencies.</p><br></li><li><p>Capacity to sit for extended periods while working at a desk or in meetings.</p><br></li><li><p>Ability to work in various environments, which could include offices, warehouses, or production floors, potentially with exposure to different temperatures, waste smells&nbsp; or noise levels</p><br></li></ul><br>Additional Information<br><p><em>As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</em></p><br><p><strong>As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</strong></p><br> <p>The preceding description is not designed to be a complete or exhaustive list of all duties and responsibilities that will be carried out by the selected candidate.</p><br> <p>Veolia Middle East does not and shall not discriminate in any forms in its recruitment processes.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>AtkinsRéalis Business is hiring an experienced Information Manager for our Middle east delivery team. This person will be carrying out a mix of functions that span from internal process improvements to supporting construction project delivery. The successful candidate should be a people, process, technology focused individual whose job will be to ensure our project delivery teams adhere to standards and the best industry methods. The candidate will also actively support project teams on proposal and project delivery tasks.</p><br>Your role<ul><li>As an Information Manager, you will be responsible for ensuring that our digital content is produced, stored, shared and exploited using the latest technologies and practices as agreed by the business.</li><li>Must have developed Information Management documents e.g. Pre- and Post-BEP, federation strategy, Level Of Information Need, responsibility matrix etc.</li><li>Ensure internal and external capability and capacity processes are implemented and followed.</li><li>Understanding of MIDP/TIDP is a must.</li><li>Administer CDE (ACC/BIM 360) and support project team in utilization of CDE.</li><li>Perform multidisciplinary clash detection, identification, grouping and support in assignment and resolution of clashes.</li><li>Undertake the functions of effective information management as part of the team in accordance to ISO 19650 throughout our projects' lifecycles, where AtkinsRealis are either the Lead Appointed Party or an Appointed Party.</li><li>Ensure that the following are properly implemented and applied by the delivery team:</li><li>BIM execution plan</li><li>Information Exchange Processes</li><li>Self-disciplinary co-ordination workflows including clash matrixes</li><li>Check and review processes (both technical and quality) for deliverables utilizing digital tools</li><li>File naming convention for deliverables and process for updating status and revision codes in compliance with ISO 19650</li><li>LOD / LOI to be generated in BIM Models across stages in the project lifecycle</li><li>Support auditing task teams in the delivery of their Task Information Delivery Plans, to meet the Appointing Parties Requirements.</li><li>Support strategic global and regional digital initiatives.</li><li>Support/lead ISO certification and its continuance globally for AtkinsRealis.</li><li>Support Digital Lead regarding all required tasks.</li><li>Provide technical advice on software and technology involved in the delivery of projects to the BIM processes and workflows.</li><li>Must have extensive understanding of point-cloud data for as-built model preparation.</li><li>Chairing / leading BIM workshop / Clash Resolution meetings.</li><li>Maintain minutes and support meeting organisation for the BIM activities.</li><li>Must have thorough understanding of tasks related to QA/QC of LOD 400-500 BIM models.</li><li>Coordination of supply chain Task Information Delivery Plans (TIDP’s) to support the development of the Master Deliverables List to ensure supply chain BIM deliverables in line with the Employers Information Requirements</li><li>Manage coordination reports of the interfaces between engineering disciplines / design and construction / temporary and permanent works design activities, through the BIM process.</li><li>Development of the design to Construction through BIM processes such as 5D/ 4D.</li><li>Must have a solid understanding of BIM processes, standards, and construction processes across all stages of the project lifecycle.</li><li>Drives the strategic planning and management of BIM functions included but not limited producing asset information model (AIM) with the related O&amp;M data by using COBie.</li><li>Experience on managing MIDP / TIDP</li><li>COBie experience is a must with an understanding of Uniclass and Masterclass standards.</li><li>Thorough understanding of engineering principles and spatial coordination</li><li>The ability to work effectively with a wide range of stakeholders, including clients, contractors, regulatory bodies, and other key project partners</li></ul>About you<ul><li>Master/Bachelor’s degree in architectural or civil engineering and 10+ years’ experience in AEC industry, minimum 3 years’ experience in Middle East region.</li><li>5+ years’ experience in digital delivery of complex, multidisciplinary project (Information Management/BIM).</li><li>Information Management certification by a relevant institution e.g. BRE, Operam Academy, RICS etc.</li><li>Software certification such as Revit, Navisworks, Civil3D, ArcGIS, Synchro, Fuzor etc. is desirable.</li><li>Technical proficiency of BIM LOD 300 with strong knowledge of LOD 400 – 500 BIM models</li><li>Contractor’s BIM experience is advantageous with an understanding of driving BIM project from design, construction to handover stage.</li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation &amp; housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, familycare, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>

Role Description We are looking for a Sustainability Manager to lead and coordinate sustainability initiatives that support organizational goals, regulatory requirements, and long-term environmental and social performance. The role will involve developing sustainability strategies, establishing measurable objectives, and working with cross-functional teams to integrate sustainability principles into business operations and decision-making. You will monitor sustainability performance, identify improvement opportunities, and develop programs related to areas such as energy efficiency, carbon emissions, waste management, resource efficiency, sustainable procurement, and responsible business practices. You will also support the development of sustainability policies, standards, procedures, and performance indicators. The role includes collecting and analyzing sustainability data, preparing reports and management updates, supporting sustainability disclosures, and ensuring relevant information is accurate, consistent, and well documented. You will stay informed about applicable environmental regulations, sustainability standards, reporting frameworks, and industry developments. You will collaborate with internal stakeholders, suppliers, partners, and other relevant parties to promote sustainability awareness and drive continuous improvement. You will also support sustainability assessments, audits, risk identification, and initiatives designed to strengthen environmental performance and organizational resilience. Qualifications Bachelor’s degree or equivalent education in Sustainability, Environmental Science, Environmental Management, Business, Engineering, or a related field. Strong understanding of sustainability principles, environmental management, ESG concepts, and responsible business practices. Knowledge of carbon emissions, energy management, waste reduction, resource efficiency, and environmental performance. Familiarity with sustainability reporting frameworks, standards, and relevant regulatory requirements. Ability to collect, analyze, validate, and interpret sustainability and environmental data. Strong project management and organizational skills, with the ability to manage multiple initiatives and priorities. Strong analytical and problem-solving abilities with attention to detail and data accuracy. Excellent communication and stakeholder management skills. Ability to develop clear sustainability reports, presentations, policies, and supporting documentation. Ability to work collaboratively across departments and influence stakeholders toward sustainability objectives. Strong understanding of sustainability risks, opportunities, targets, and performance measurement. Proactive mindset with a strong commitment to continuous improvement and practical sustainability solutions.

The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are best at proactively looking out for our customers’ businesses and suggesting new and innovative ways to keep them succeeding as they use Qashio. In this role, you will regularly collaborate and communicate with peers in your internal team plus teams in Customer Service, Product, Support and Sales to drive results.<br>Responsibilities Serving as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity. Reviewing customer journeys to help them overcome issues and achieve their goals while consistently receiving the necessary attention and support. Implementing strategies to expand accounts, increase retention, solve issues and drive satisfaction for customers. Offering product solutions to customers’ pain points and finding opportunities to expand the business by maintaining healthy customer relationships. Serving as trusted and strategic advisor to customers in order to accurately forecast their needs and provide the best solutions and/or suggest product features. Efficiently and regularly checking in with customers to ensure they are consistently engaging with Qashio’s features and solutions and keeping such benefits top of mind. Maintaining collaboration and open communication between relevant internal and external teams to achieve targets. Supplying and updating customer success metrics and data as directed. Driving functional integration between Qashio and clients' ERP systems.<br>Requirements6+ years of experience in B2B Saa S customer success, account management, product management or a strategic consulting organization. Strong skills in verbal and written communications, strategic planning and project management. Demonstrated experience and a passion for Fin Tech, has a good understanding of accounting software and expense management systems. Experience using customer success software, CRM software, Microsoft Office and Google Workspace suites. A bachelor’s or postgraduate degree in business or related fields would be a plus. Relationship management skills and a can-do attitude when presented with challenges.

The Customer Success Manager will work with a high performing team of customer-centric professionals, and is expected to own the entire relationship with their assigned customers; seeing to their onboarding, implementation, training, adoption, retention, and satisfaction. You will anticipate and fix issues before they happen, and are best at proactively looking out for our customers’ businesses and suggesting new and innovative ways to keep them succeeding as they use Qashio. In this role, you will regularly collaborate and communicate with peers in your internal team plus teams in Customer Service, Product, Support and Sales to drive results.<br>Responsibilities Serving as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity. Reviewing customer journeys to help them overcome issues and achieve their goals while consistently receiving the necessary attention and support. Implementing strategies to expand accounts, increase retention, solve issues and drive satisfaction for customers. Offering product solutions to customers’ pain points and finding opportunities to expand the business by maintaining healthy customer relationships. Serving as trusted and strategic advisor to customers in order to accurately forecast their needs and provide the best solutions and/or suggest product features. Efficiently and regularly checking in with customers to ensure they are consistently engaging with Qashio’s features and solutions and keeping such benefits top of mind. Maintaining collaboration and open communication between relevant internal and external teams to achieve targets. Supplying and updating customer success metrics and data as directed. Driving functional integration between Qashio and clients' ERP systems.<br>Requirements6+ years of experience in B2B Saa S customer success, account management, product management or a strategic consulting organization. Strong skills in verbal and written communications, strategic planning and project management. Demonstrated experience and a passion for Fin Tech, has a good understanding of accounting software and expense management systems. Experience using customer success software, CRM software, Microsoft Office and Google Workspace suites. A bachelor’s or postgraduate degree in business or related fields would be a plus. Relationship management skills and a can-do attitude when presented with challenges.

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike. <br><br>What you will do:<br><br>Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives Collaborate with training teams to effectively to develop a gold standard team Establish weekly/monthly objectives for the team Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent Own store P&L report and manage budgets (salary, expenses, inventory, etc.) Ensure that all merchandise is properly and attractively displayed as per visual guidelines Ensure all store standards and operations are to company standards Collaborate with store support departments to effectively utilize company resources Align with Human Resources on company policies, procedures and development planning for store team<br><br>Who you are:<br><br>Exceptional customer service/clienteling skills Minimum of 3 years' experience in a customer service management role Strong leadership skills, able to coach/motivate team Professional verbal and written communication skills Flexible work schedule, including evenings, weekends, and holidays<br><br>What you will get:<br><br>Competitive salary and bonus incentives A top-of-the-line training program, unique to the industry A clothing allowance for each new seasonand generous employee discount Opportunity to build a career with one of the fastest growing companies in fashion Opportunity to travel to other stores and abroad

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ol><li>Defines for the Management, the Proposal Manager and the Estimation Department a Contract duration realistic and feasible for execution&nbsp;</li></ol><ol><li>Defines the Project Breakdown Structures</li></ol><ol><li>To develop the overall project schedule in line with SOP / planning guidelines / Contractual agreement in order to deliver baseline schedule of project. Supports Client approval process of the Schedule Baseline, progress claimed or milestones achievement.</li></ol><ol><li>Increases Project team members’ awareness of the Project Milestones, main durations and critical paths</li></ol><ol><li>Monitors and controls the project status, to detect any delay and to propose corrective actions</li></ol><ol><li>Estimates the delay linked with changes and claims and to prepare the Extension of Time analysis, in case of delay due to Client Provides Project Feedback and Lessons Learned in order to improve the Planning</li></ol><ol><li>Scheduling methods and provide input to the statistics of Planning Department</li></ol><ol><li>Serve as technical referee and manages the Planning Scheduling team</li></ol><ol><li>Acts as single point of accountability for all planning scheduling activities on a project</li></ol><ol><li>Highlights areas of concerns and solutions to help achieve a successful and timely completion of Projects</li></ol><ol><li>Operationally manages the project Planning Team</li></ol><ol><li>Estimates the delay linked with changes and claims and to prepare the Extension of Time analysis, in case of delay due to Client</li></ol><p><span>&nbsp; &nbsp; &nbsp;13. Provides Project Feedback and Lessons Learned in order to improve the Planning Scheduling&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; methods and provide input to the statistics of Planning Department</span></p><br> </div>

The VHR group is a multi award winning technical recruitment business, headquartered in London, supplying contract and permanent technical and professional staff to our clients within the Aerospace & Aviation, F1 & Automotive, Civils & Infrastructure, and Marine sectors.<br>VHR currently employs 65 members of staff across its 8 offices in London, Birmingham, Manchester, Abu Dhabi, Bologna, Prague, Leipzig and Nicosia and generates a turnover of over £40M annually. The Company’s medium-term aims are to grow to 90+ staff and £85M annual turnover.<br>We are seeking a highly motivated and skilled 360 Recruitment Consultant to join our team of Sales Consultants.<br>We are seeking an experienced and commercially focused Business Development Manager with a strong track record in construction recruitment across the GCC. This individual will play a key role in expanding our presence within the white-collar construction, engineering, and infrastructure sectors, and must bring a proven network of regional client relationships. The successful candidate will be expected to hit the ground running.<br>Key Responsibilities<br>Lead business development activities across the GCC within the white-collar construction recruitment space Utililise existing relationships with main contractors, developers, project management consultancies, and engineering firms to secure new business Work with internal recruitment and delivery teams to ensure successful fulfilment of client requirements Build and manage a pipeline of key accounts, with responsibility for growth and long-term client relationships Keep up to date with regional construction projects, market activity, and client hiring needs Represent VHR at industry events and client meetings across the region Support leadership with input on market trends<br>Requirements <br>Proven experience in construction recruitment business development, with a focus on white-collar roles Established network of decision-makers within the UAE, Saudi Arabia, Qatar, Oman, or wider GCC construction industry Strong understanding of the regional construction market, including current and upcoming projects Demonstrated ability to generate new business and manage key accounts effectively Excellent communication, negotiation, and client-facing skills Highly organised, commercially astute, and able to work autonomously or part of a team Previous recruitment agency experience is essential<br>Compensation and Benefits:<br>An attractive salary & bonus scheme Career development and financial support for professional development qualifications Private health care Staff trips abroad

DXC Technology | United Arab Emirates | On-site DXC Technology is seeking an experienced Service Delivery Manager to lead and govern the delivery of complex, business-critical IT services within a large-scale technology environment in the UAE.<br>The Service Delivery Manager will be responsible for ensuring consistent service performance, operational excellence, customer satisfaction, SLA achievement, effective governance, and continuous improvement across multiple technology services, teams, vendors, and partners.<br>This role requires a strong combination of IT service management, operational leadership, stakeholder management, service governance, major incident oversight, and multi-vendor coordination.<br>Key Responsibilities Service Delivery & Operational Management Own end-to-end service delivery across assigned IT services and technology domains. Ensure services are delivered in accordance with agreed SLAs, KPIs, OLAs, contractual commitments, and quality standards. Monitor service performance, availability, reliability, capacity, and operational health. Coordinate service delivery activities across internal teams, technical towers, vendors, and partners. Identify service delivery gaps and drive corrective and preventive actions. Maintain operational readiness and service continuity across the environment. Ensure effective transition of new and changed services into BAU operations. IT Service Management Drive effective implementation and operation of ITIL-based service management processes. Provide governance across Incident, Major Incident, Problem, Change, Request, Configuration, Availability, Capacity, and Service Level Management. Ensure incidents and service requests are managed within agreed service levels. Drive root-cause analysis and permanent resolution of recurring service issues. Ensure effective change governance while minimizing operational risk and service disruption. Promote consistent service management standards across all delivery teams. Major Incident & Problem Management Provide leadership and oversight during critical and major service incidents. Ensure appropriate technical teams, vendors, and stakeholders are mobilized for rapid service restoration. Maintain clear communication and escalation throughout major incidents. Ensure comprehensive post-incident reviews and root-cause analyses are completed. Track corrective and preventive actions through to closure. Identify recurring operational trends and drive permanent remediation. Service Governance & Performance Establish and maintain effective service governance and reporting frameworks. Conduct regular service reviews with stakeholders, technical teams, vendors, and partners. Monitor and report performance against SLAs, KPIs, service quality measures, risks, and improvement plans. Produce clear management and executive-level service reports. Maintain service risks, issues, actions, and improvement plans. Ensure timely escalation and resolution of service performance concerns. Stakeholder Management Act as a key service delivery interface between DXC Technology, stakeholders, delivery teams, and technology partners. Build trusted relationships with senior stakeholders and service owners. Manage expectations and ensure clear, transparent, and timely communication. Translate technical service issues into clear business impact and resolution plans. Coordinate across multiple technical and business teams to achieve service objectives. Maintain a strong focus on customer experience and satisfaction. Vendor & Partner Management Manage service delivery across multiple vendors, partners, and technology providers. Monitor vendor performance against agreed service levels and contractual commitments. Coordinate resolution of cross-vendor incidents, problems, and operational dependencies. Drive accountability for service performance and improvement actions. Ensure effective collaboration across the wider service delivery ecosystem. Service Improvement Establish and maintain Continual Service Improvement (CSI) plans. Analyze service performance data, trends, recurring incidents, and customer feedback to identify improvement opportunities. Drive initiatives to improve service quality, stability, availability, efficiency, and customer experience. Identify opportunities for automation, process optimization, and operational efficiency. Track improvement initiatives through to measurable outcomes. Service Continuity & Resilience Support service continuity, availability, resilience, and disaster recovery requirements. Ensure operational teams maintain appropriate procedures, runbooks, escalation paths, and recovery processes. Participate in service continuity and disaster recovery exercises where required. Ensure operational risks and service vulnerabilities are identified and appropriately managed.<br>Required Experience Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.8+ years of IT service delivery / IT operations experience, including significant experience in a Service Delivery Manager or equivalent role. Proven experience managing complex enterprise IT services across multiple technology domains. Strong knowledge of ITIL and IT Service Management (ITSM) principles and processes. Demonstrated experience managing SLAs, KPIs, service performance, governance, and customer satisfaction. Strong experience in Incident, Major Incident, Problem, Change, and Service Level Management. Experience managing services within complex multi-vendor environments. Proven experience managing senior stakeholders and service review/governance meetings. Strong understanding of enterprise IT operations, infrastructure, applications, cloud, network, security, and service support environments. Experience with ITSM platforms such as Service Now or equivalent. Excellent leadership, communication, stakeholder management, analytical, and problem-solving capabilities.<br>Preferred Experience Previous experience managing large-scale technology services in the UAE or wider GCC region. Experience supporting complex, business-critical or high-availability technology environments. Experience working within large-scale, highly governed enterprise environments. Experience managing service transition from project delivery into BAU operations. Understanding of service continuity, disaster recovery, availability, capacity, and operational resilience. Experience managing multiple technology vendors and service providers. ITIL 4 Foundation, ITIL Managing Professional, or equivalent ITSM certification is highly desirable. Relevant Service Now, cloud, infrastructure, or service management certifications are advantageous.<br>What We Are Looking For<br>We are looking for a hands-on Service Delivery Manager who can maintain strong operational control while building trusted relationships with stakeholders. The successful candidate will understand how complex technology services operate end-to-end and will be able to coordinate multiple technical teams and vendors to maintain service quality, stability, availability, and performance.<br>The ideal candidate will combine strong ITSM knowledge, operational leadership, stakeholder management, service governance, and a continuous-improvement mindset. Join DXC Technology and play a key role in delivering reliable, high-quality technology services in the UAE.

<p>Our client is a well reputed and established HVAC Manufacturer in UAE for over 2 decades looking to hire an Assistant HR Manager with a capacity of managing over 200+ employees in the past.</p><br><p><strong>The position will be based in Umm Al Quwain, UAE so candidates only interested to relocate or willing to travel daily can apply as this will be an onsite role</strong></p><br><p><strong>Salary- 10,000- 12,000 AED (Non Negotiable) - Self Benefits- Visa, Medical and Air ticket</strong></p><br><ol><li><p>Manage and maintain all corporate, statutory, and regulatory documentation, including Trade Licenses, Civil Defense certificates, MOA, and other relevant company records, ensuring they remain valid, updated, and readily accessible.</p></li><li><p>Manage and coordinate all employee and corporate insurance requirements, including policy renewals, additions, deletions, claims, and coordination with insurance providers and brokers.</p></li><li><p>Oversee the complete employee lifecycle, including manpower planning, recruitment, onboarding, visa and work permit processing, employee insurance, personnel records, performance management, leave administration, transfers, promotions, and separation procedures.</p></li><li><p>Oversee the monthly payroll process, ensuring accurate and timely salary processing, payroll records, deductions, benefits, and compliance with applicable statutory requirements.</p></li><li><p>Ensure compliance with applicable UAE Labour Laws, employment regulations, company policies, health and safety requirements, and other relevant regulatory standards, while coordinating employee training and awareness programs as required.</p></li><li><p>Develop, maintain, and periodically review Job Descriptions (JDs) and Key Performance Indicators (KPIs) in coordination with Management and respective Department Heads, ensuring clearly defined roles, responsibilities, performance expectations, and structured performance evaluations.</p></li><li><p>Address and resolve employee grievances, workplace concerns, conflicts, and disciplinary matters fairly and professionally, in accordance with company policies and applicable labour regulations.</p></li><li><p>Oversee employee accommodation and related requirements, including allocation, occupancy, maintenance, facilities coordination, inspections, and compliance with applicable health, safety, and regulatory standards.</p></li><li><p>Manage employee travel-related requirements, including visa processing, flight bookings, accommodation, and other travel arrangements, in accordance with approved business travel plans and company policies.</p></li><li><p>Plan and coordinate employee welfare programs, engagement initiatives, recreational activities, and other employee-focused activities to promote employee well-being, motivation, retention, and a positive workplace environment.</p></li><li><p>Coordinate manpower planning and recruitment activities with Management and Department Heads to ensure the organization maintains the required workforce in line with operational requirements, business objectives, and approved manpower budgets.</p></li><li><p>Develop, implement, maintain, and periodically review HR policies, procedures, and processes to ensure consistency, operational efficiency, compliance, and effective HR management across the organization.</p></li><li><p>Drive the strategic direction of HR, Administration, and related support functions across the organization and its subsidiaries, aligning people, processes, compliance, and operational requirements with the Group’s business objectives and growth plans.</p></li><li><p>Establish, implement, and maintain integrated HR management systems, HRMS, governance frameworks, and related processes to strengthen decision-making, accountability, reporting, compliance, and cross-functional coordination across the organization.</p></li><li><p>Undertake any other HR, administrative, compliance, or organizational responsibilities assigned by Management, as required to ensure the smooth, efficient, and effective functioning of the organization.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in <strong>Human Resources, Business Administration, Management or a related field</strong>.</p></li><li><p><strong>7–10 years of overall HR experience</strong>, preferably with solid UAE experience.</p></li><li><p>Previous experience in an <strong>Assistant HR Manager, HR & Admin Manager or Senior HR Generalist</strong> position.</p></li><li><p>Strong preference for candidates from <strong>HVAC, MEP, engineering, manufacturing, industrial, contracting or related industries</strong>.</p></li><li><p>Strong hands-on knowledge of <strong>UAE Labour Law and HR compliance</strong>.</p></li><li><p>Proven experience managing the <strong>complete HR function</strong>, rather than specialising in only one area of HR.</p></li><li><p>Strong experience in payroll, WPS, recruitment, employee relations, visa/work permits and HR administration.</p></li><li><p>Experience managing both <strong>blue-collar and white-collar employees</strong> will be highly advantageous.</p></li><li><p>Experience with employee accommodation and workforce welfare will be an advantage.</p></li><li><p>Strong knowledge of HRMS and HR reporting systems.</p></li><li><p>Excellent communication, interpersonal and problem-solving skills.</p></li><li><p>Strong organisational skills with the ability to manage multiple HR activities simultaneously.</p></li><li><p>Ability to work independently and take ownership of the HR function.</p></li></ul>

Description<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>AWS have an exciting Data Center Project Manager opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.<br><br>We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations.<br><br>Our DC Project Managers design, develop and deploy innovative solutions to address operational challenges. They work independently as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!<br><br>Key job responsibilities<br><br> Project management and oversight of construction related activities as they relate to modifying existing infrastructure for the purpose of installing new or to replace end of life equipment. This will include the ownership of the project scope, timeline, and budget. Provide project management for specific initiatives aimed at increasing the resiliency of our data centers. Electrical design and review of designs associated with the optimization of existing data centers. Construction/project package drawing review. Creation of project scope, request for proposals, and capital requests. Total project quality including the creation of a commissioning plan and oversight of the execution. Recording and reporting key metrics to team members and management. Operational support including review of procedures, best practices, and maintenance initiatives. Drive teams to perform troubleshooting and root cause failure analysis associated with equipment or electrical failures. Work with contractors and vendors to deliver efficient and high quality project turnovers. Be a leader within the group as well as within internal and external teams that support the data center.<br><br>A day in the life<br><br>You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, you will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the opportunity you’ve been looking for!<br><br>About The Team<br><br>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br><br>Inclusive Team Culture<br><br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br><br>Mentorship & Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Basic Qualifications<br><br> 3+ years of vendor management experience 4+ years of relevant work in a data center or other critical environment experience 5+ years of data center engineering or operations experience 5+ years of Microsoft Office including Outlook, Word, and Excel experience Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field Experience in vendor management Experience in a data center or other critical environment Experience in data center engineering or operations Experience with Microsoft Office including Outlook, Word, and Excel<br><br>Preferred Qualifications<br><br> 3+ years of construction or project management experience Electrical or mechanical Journeyman License operating engineering license such as DC II, DC III, or equivalent Experience in construction or project management<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC - Dubai Branch<br><br>Job ID: A10399428

Description<br><br>AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.<br><br>You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.<br><br>AWS have an exciting Data Center Project Manager opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE’s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.<br><br>The Critical Projects Implementation (CPI) team is a project management and execution team that manages construction activity within the operational data center spaces. The CPI team is tasked with critical infrastructure improvement projects to optimize utilization of space, power, and cooling within operation data centers around the globe. These activities are outside of the scope of standard construction delivery and regular preventative maintenance tasks.<br><br>We are currently seeking a Data Center Project Manager to serve as a technical resource within Amazon data centers. You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, as the individual will be expected to identify areas for improvement as well as act on data provided from other team and organizations.<br><br>Our DC Project Managers design, develop and deploy innovative solutions to address operational challenges. They work independently as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you’ve been looking for!<br><br>Key job responsibilities<br><br> Project management and oversight of construction related activities as they relate to modifying existing infrastructure for the purpose of installing new or to replace end of life equipment. This will include the ownership of the project scope, timeline, and budget. Provide project management for specific initiatives aimed at increasing the resiliency of our data centers. Electrical design and review of designs associated with the optimization of existing data centers. Construction/project package drawing review. Creation of project scope, request for proposals, and capital requests. Total project quality including the creation of a commissioning plan and oversight of the execution. Recording and reporting key metrics to team members and management. Operational support including review of procedures, best practices, and maintenance initiatives. Drive teams to perform troubleshooting and root cause failure analysis associated with equipment or electrical failures. Work with contractors and vendors to deliver efficient and high quality project turnovers. Be a leader within the group as well as within internal and external teams that support the data center.<br><br>A day in the life<br><br>You will be part of a highly creative, efficient team tasked with tackling the most fascinating and challenges in designing, building, and operating Amazon data facilities. The Project Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural. A fundamental understanding of these systems is required, you will be expected to identify areas for improvement as well as act on data provided from other team and organizations. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams. The scope of projects will include but not limited to the improvement of electrical, mechanical, fire detection and building automation system. The Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.<br><br>If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the opportunity you’ve been looking for!<br><br>About The Team<br><br>Diverse Experiences<br><br>AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br><br>Why AWS?<br><br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br><br>Work/Life Balance<br><br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br><br>Inclusive Team Culture<br><br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Amaze Con (gender diversity) conferences, inspire us to never stop embracing our uniqueness.<br><br>Mentorship & Career Growth<br><br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br><br>Basic Qualifications<br><br> 3+ years of vendor management experience 4+ years of relevant work in a data center or other critical environment experience 5+ years of data center engineering or operations experience 5+ years of Microsoft Office including Outlook, Word, and Excel experience Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field Experience in vendor management Experience in a data center or other critical environment Experience in data center engineering or operations Experience with Microsoft Office including Outlook, Word, and Excel<br><br>Preferred Qualifications<br><br> 3+ years of construction or project management experience Electrical or mechanical Journeyman License operating engineering license such as DC II, DC III, or equivalent Experience in construction or project management<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Amazon Data Services Emirates LLC - Dubai Branch<br><br>Job ID: A10399428

We are working with a fast-growing B2C start-up looking for an Software Engineering Manager to take a key role in building and scaling its product and engineering organisation. We’re looking for someone who has built and shipped customer-facing digital products at scale and understands how strong engineering translates into a great consumer experience.<br>This is a technical leadership role combining engineering management with significant technical depth. The successful candidate will operate at the intersection of an Engineering Manager and Staff/Lead Engineer, leading and developing engineering teams while remaining closely involved in the technical direction of the product.<br>The role is not focused on day-to-day ticket execution. Instead, you will provide technical leadership across the engineering organisation, establishing development patterns and standards, reviewing code and technical designs, providing meaningful feedback to engineers, and owning key architecture and system design decisions.<br>The Role:We are looking for an Engineering Manager to lead our Engineering Squads in this transformation. Someone who takes full ownership of engineering across the organisation and doesn't stop until the desired outcomes are accomplished. You will lead multiple product squads, set the technical direction, and be accountable for delivery, quality, and the growth of the engineering team.<br>You will also:Lead multiple engineering and product delivery squads, taking ownership of delivery, quality and performance Set the technical direction and architecture for a large-scale consumer platform Work closely with Product to turn product strategy into high-quality, scalable features Stay hands-on technically, getting into architecture, design decisions and complex engineering challenges Drive the modernisation of large-scale legacy systems while maintaining platform availability Establish and maintain SLOs and engineering standards across product areas Improve engineering processes, developer productivity and overall product quality Introduce and measure the impact of AI tooling across the engineering organisation Mentor, develop and grow engineers and engineering leaders<br>What We’re Looking For8+ years of Software Engineering experience with a minimum of 2 years of managing teams. Strong B2C experience, ideally within consumer technology, marketplaces, subscriptions, loyalty or fintech-adjacent businesses. Proven experience building and leading high-performing engineering teams A genuinely hands-on technical background with strong architecture knowledge. Experience owning products from technical strategy through to delivery Experience modernising and scaling complex or legacy platforms Comfortable operating in a fast-moving start-up / scale-up environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.</p><br><p><strong>Job Overview:</strong></p><br><p>As an <strong>Assistant Manager – Digital Support</strong> at Emirates NBD, your role is to support the Business Banking digital onboarding journey by resolving RFIs for standard and high-risk customer applications. You will help ensure timely, compliant and efficient onboarding by coordinating with relationship managers, Tanfeeth, compliance, technology and other internal teams while maintaining strong governance standards.</p><br><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li>Review and resolve RFIs raised during the digital customer onboarding journey for standard due diligence and enhanced due diligence cases.</li><li>Evaluate customer profiles, validate submitted documentation and ensure all requirements are addressed before submitting cases to account opening, HRA or compliance teams.</li><li>Liaise with relationship managers for cases submitted to RM and coordinate with Tanfeeth, compliance, branches, technology and other units to resolve queries and process challenges.</li><li>Ensure customer communications are clear, timely and aligned with Emirates NBD standards to reduce customer touchpoints and improve the onboarding experience.</li><li>Support adherence to bank policies, procedures, governance standards and regulatory requirements when reviewing and processing customer applications.</li><li>Identify process gaps, report technical errors and support process, policy and system enhancement initiatives to improve efficiency and turnaround time.</li><li>Maintain accurate records, reporting logs and follow-up actions for pending cases, customer applications, escalations and audit reference.</li></ul><p><strong>Skills and Experience</strong></p><br><ul><li>Good understanding of business banking customer onboarding, digital acquisition processes and customer due diligence requirements.</li><li>Knowledge of banking policies, procedures, governance standards, compliance expectations and regulatory requirements related to account opening.</li><li>Strong attention to detail with the ability to review customer information, documentation and queries accurately within defined timelines.</li><li>Ability to coordinate effectively with internal stakeholders including relationship managers, Tanfeeth, compliance, HRA, branches and technology teams.</li><li>Strong communication skills with the ability to draft clear customer emails and manage follow-ups, escalations and complaints professionally.</li><li>Analytical mindset with the ability to identify process gaps, support change initiatives and recommend improvements to enhance customer experience and operational efficiency.</li><li>Self-motivated team player with the ability to deliver high-quality work, manage assigned tasks and support transformation initiatives.</li></ul><p><span><strong>There’s never been a better time to join Emirates NBD.&nbsp;</strong></span></p><br><p><span>We’re one of the region’s most recognizable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.</span></p><br><p><span>At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.&nbsp;</span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

Job Overview:<br>The Employee Experience Manager is responsible for shaping a consistent, inclusive and positive employee experience across the full employee lifecycle, with particular focus on employee engagement, well-being, employee relations and the day-to-day experience of frontline employees. The role translates employee feedback and business priorities into practical initiatives that strengthen trust, belonging, performance and retention. The role also leads frontline accommodation management, ensuring company-provided accommodation is safe, compliant, well maintained and managed to defined welfare and service standards. Working closely with HR, Operations, HSE, Facilities, Procurement, Finance and external service providers, the position ensures effective occupancy planning, responsive issue resolution, cost control and continuous improvement.<br>Key Roles and Responsibilities:<br>1. Employee Experience Strategy & Lifecycle Management Develop and implement an employee experience strategy aligned with the organisation’s people priorities, values and business objectives. Map and continuously improve key employee journeys, including onboarding, workplace integration, development, internal movement, recognition and offboarding. Partner with HR and business leaders to embed company values and consistent employee experience standards across locations and employee groups. Identify experience gaps and translate employee insights into practical, measurable improvement plans.2. Employee Engagement, Recognition & Communication Design and deliver engagement, recognition, team-building and corporate social responsibility initiatives that strengthen motivation, belonging and collaboration. Manage employee listening channels, including engagement surveys, pulse checks, focus groups and feedback forums, and ensure timely follow-up on agreed actions. Develop inclusive communication channels that keep employees informed and provide meaningful opportunities for employee voice. Track participation, impact and feedback to improve the relevance and reach of engagement initiatives, particularly for frontline employees.3. Employee Well-being, Welfare & Workplace Culture Lead physical, mental, social and financial well-being initiatives appropriate to the needs of office-based and frontline employees. Promote psychological safety, inclusion, dignity and respectful workplace behaviours through relevant programmes and manager guidance. Coordinate with internal and external partners to provide wellness support, awareness campaigns and employee assistance services. Monitor well-being and welfare trends, identify emerging concerns and recommend preventative or corrective action.4. Employee Relations, Grievances & Case Management Serve as a trusted point of contact for employee concerns, ensuring fair, timely and confidential handling of employee relations matters. Manage grievance, disciplinary and workplace investigation processes in line with company policy, due process and applicable UAE legislation. Mediate workplace disputes, support constructive resolution and coach managers on performance, conduct and employee relations matters. Maintain accurate case records, identify recurring themes and recommend systemic improvements while safeguarding confidentiality.5. Frontline Accommodation Management Lead the end-to-end management of company-provided frontline accommodation, ensuring safe, clean, secure, compliant and dignified living conditions. Establish and monitor accommodation standards covering room allocation, occupancy, hygiene, housekeeping, catering interfaces, security, pest control, waste management, utilities, preventive maintenance and common-area facilities. Oversee accommodation capacity and occupancy planning, including allocations, transfers, check-in/check-out, room and bed-space records, and coordination with recruitment, mobilization and project teams. Conduct regular inspections and welfare visits with HSE, Facilities and relevant stakeholders; document findings, assign corrective actions and follow through to closure. Ensure compliance with applicable UAE and local authority requirements, civil defence and HSE standards, company policies, accommodation rules and emergency preparedness requirements. Manage accommodation supervisors, support teams and service providers; set service levels, monitor performance and address service gaps promptly. Coordinate maintenance requests, repairs, cleaning, security and other support services, ensuring issues are prioritised, tracked and resolved within agreed timelines. Manage resident concerns, complaints, welfare cases and incidents sensitively and consistently, escalating serious risks and coordinating emergency response when required. Support accommodation budgets, purchase requirements, utility and operating-cost monitoring, invoice validation and cost-efficiency initiatives without compromising welfare or compliance. Maintain accurate accommodation records, registers, inspection reports, incident logs, vendor documentation and management dashboards. Promote resident awareness of accommodation rules, safety, hygiene, respectful conduct and shared responsibility through induction and ongoing communication.6. Governance, Analytics & Continuous Improvement Define and monitor employee experience and accommodation KPIs, including engagement, case resolution, welfare, occupancy, compliance, service levels and employee satisfaction. Prepare regular management reports highlighting trends, risks, improvement actions, costs and outcomes. Benchmark relevant practices and introduce fit-for-purpose improvements, digital tools and process efficiencies. Manage assigned budgets and external partners in line with procurement, governance and cost-control requirements. Undertake other related responsibilities consistent with the purpose and level of the role, as assigned by management.<br>Key Performance Areas:<br>Employee experience and engagement effectiveness Employee well-being, welfare and culture Employee relations, grievance and case-management quality Frontline accommodation safety, compliance and service standards Accommodation occupancy, maintenance, vendor and cost management Employee feedback, reporting and continuous improvement<br>Educational Qualification and Experience:<br>Bachelor’s degree in Human Resources, Business Administration, Psychology, Facilities Management or a related field; a master’s degree is advantageous. Strong knowledge of employee relations, grievance and disciplinary procedures, employee engagement and well-being practices. Working knowledge of applicable UAE employment requirements and accommodation, welfare, HSE and local authority standards relevant to company-provided frontline accommodation. Demonstrated capability in accommodation or multi-site service operations, including inspections, occupancy planning, maintenance coordination, vendor oversight and incident management. Strong communication, stakeholder management, conflict-resolution, analytical and reporting skills, with the ability to engage employees at all levels and across diverse cultures. High integrity and discretion when handling confidential, sensitive or welfare-related matters. Professional HR certification (e.g., CIPD, SHRM, PHR or SPHR) and/or relevant facilities, HSE or welfare certification is advantageous. Minimum 7 years of progressive experience in employee experience, employee relations, HR operations, employee welfare or a related field, including at least 3 years in a supervisory or managerial capacity. Experience managing company-provided frontline accommodation, welfare services, facilities or large multi-site workforces in the UAE—preferably within construction, engineering, contracting or a similarly workforce-intensive sector is strongly preferred.