Automation Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p>At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence.</p><br><br><p>As <strong>Governance &amp; Compliance Manager</strong>, you will develop, manage and enhance Governance &amp; Compliance practices across the People Experience team and One HR, leveraging industry best practice to drive consistency, effectiveness and continuous improvement. Working closely with HR teams and key internal stakeholders, including <span>Data Privacy Office</span>, Internal Audit, and Enterprise Data &amp; Analytics (ED&amp;A), you will help embed robust governance and compliance frameworks that support the delivery of efficient, effective and rewarding employee experiences across the people lifecycle.</p><br><br><p>Through strong governance, process standardisation, quality assurance, and audit compliance practices, you will enable HR to deliver better outcomes across areas such as workforce planning, recruitment, performance management, productivity, employee engagement, attrition and retention. You will develop and maintain comprehensive frameworks for process improvement, management controls, continuous monitoring, and compliance across process, system and data landscapes, ensuring the highest standards of quality and integrity.</p><br><br><p>In addition, you will support the delivery of key Enterprise Strategic Themes, including Regulatory Compliance, Business Agility &amp; Efficiency, Business Growth, and Employee Experience, helping to ensure HR remains a trusted, forward-thinking and value-driven partner to the business.</p><br><br><p><strong>In this role, you will: </strong></p><br><br><ul><li>Manage process governance across the People Experience team and the wider One HR organisation by monitoring and assessing processes, identifying inefficiencies, and recommending innovative solutions, including AI, chatbots and Robotic Process Automation (RPA), to improve workflows, operations and employee performance. Standardise processes, lead associated change management activities, and ensure employee lifecycle processes remain GDPR compliant and aligned with international best practice.</li><li>Proactively identify and recommend industry best practices for process governance, automation and continuous improvement. Assess and consolidate current and future process, technology and data requirements across One HR, and lead initiatives that enhance performance and growth while fostering a culture of autonomy, openness and lean-agile continuous improvement.</li><li>Define and implement the One HR process and data governance strategy in alignment with Emirates Group governance and compliance requirements, covering Data Protection (access, security and privacy), Data Quality Assurance, and Metadata Management.</li><li>Manage data governance activities in partnership with ED&amp;A and a network of Data Custodians and Data Stewards across One HR. Represent HR in ensuring people data is governed effectively and managed as a corporate asset across source systems and the Enterprise Data Platform (EDP). Collaborate across HR teams to implement data protection and quality requirements, and support decisions on metrics, KPIs and metadata standards.</li><li>Remain current with industry trends in data governance and data management, and support the development of analytics self-service capabilities across One HR.</li><li>Manage data risk and compliance by working closely with HR teams, including Data &amp; Analytics and Employee Data Management, to ensure data quality, protection, consistency and governance standards are maintained across all employee data.</li><li>Establish and manage an internal quality and control framework to support effective process risk management across One HR. Evaluate risk profiles, promote awareness, implement controls and accountability measures, and continuously monitor and improve the effectiveness of internal controls.</li><li>Own knowledge management by maintaining the accuracy, relevance and compliance of People Experience manuals, SOPs and related documentation. Work with Systems &amp; Technology and Data &amp; Analytics teams to ensure documentation reflects business requirements, system enhancements and process changes.</li><li>Lead the adoption of analytics, governance and data management practices across One HR through coaching, capability building and training. This includes analytics power-user development, systems training, process and SOP training, and data governance compliance practices.</li><li>Manage relationships with external professional bodies, industry associations, consulting firms and academic institutions to benchmark best practices and identify opportunities to drive innovation, process improvement and operational excellence.</li></ul>Qualification<p><strong>To be successful in this role, you must meet the following requirements: </strong></p><br><br><ul><li>Bachelor’s degree in a relevant field and a minimum of 8 years of experience in relevant roles within an HR landscape.</li><li>Proven, applicable background in governance &amp; compliance.</li><li>Experience in Project Management and business consultancy in operational supporting areas.</li><li>Experience managing a process, governance, or compliance or audit function within a large scale, complex organisation.</li></ul><br><p><strong>You’ll have an edge if you have: </strong></p><br><br><ul><li>Working knowledge of Lean Six Sigma methodologies</li><li>Relevant certifications in governance and compliance (e.g. ISO)</li><li>Experience in HR and/or the aviation industry</li></ul><p>At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team.</p><br><br>Salary &amp; benefits<p>Join us in a management role and enjoy an attractive tax-free salary.</p><br><br><p><span><span>On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website </span></span><span><span>www.emirates.com/careers</span></span>.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At Sana Commerce, we're on a mission to transform the way B2B companies buy and sell. Built for manufacturers, distributors, and wholesalers running SAP or Microsoft Dynamics, our platform helps customers create seamless digital buying experiences powered by their ERP.</p><br><p>As we continue to scale globally, we're entering the next phase of our growth journey with the ambition to become the market leader by 2028. Technology is at the heart of that ambition. That's why we're looking for an experienced <strong>Chief Technology Officer (CTO)</strong> who can define our long-term technology vision, elevate engineering excellence, and build the scalable, secure, and innovative platform that will power our future growth.</p><br><p>This is a unique opportunity for an executive who thrives in high-growth SaaS environments, enjoys building and scaling international engineering organizations, and is excited to modernize technology, accelerate innovation, and build a platform that will support the next stage of Sana Commerce's global growth. You will play a key role in driving our technology modernization journey, evolving our platform architecture, accelerating cloud transformation, and embedding AI into our engineering practices to improve productivity, quality, and speed of delivery.</p><br><p><strong>Your Mission</strong></p><br><p>As CTO, you will define and execute Sana Commerce's long-term Technology strategy. You will ensure our engineering organization, technology investments, and platform capabilities enable our product vision while delivering a reliable, scalable, secure, and high-performing SaaS platform.</p><br><p>Working closely with the CEO, Executive Team, and Product leadership, you will lead our global Engineering and IT organizations while fostering a culture of innovation, ownership, collaboration, and operational excellence.</p><br><br>Job Description<br><p><strong>What You'll Do</strong></p><br><p><strong>Define the Technology Vision &amp; Strategy</strong></p><br><ul><li>Define and own Sana Commerce's long-term Technology vision, ensuring our platform supports the company's growth ambitions and positions us as the leading B2B eCommerce platform.</li><li>Build a technology roadmap that balances innovation, platform scalability, operational excellence, security, and long-term sustainability.</li><li>Inspire the organization with a clear technology vision and ensure engineering strategy supports business and product objectives.</li><li>Define a long-term technology strategy that supports the continued evolution of our platform from a modern SaaS application into a highly scalable, cloud-native architecture.</li><li>Partner closely with Product leadership to ensure technology investments support both immediate customer value and long-term platform evolution.</li></ul><p><strong>Elevate Engineering &amp; Technology Performance</strong></p><br><ul><li>Provide strategic leadership to the global Engineering and IT organizations.</li><li>Ensure engineering execution is reliable, scalable, predictable, and aligned with business and product priorities.</li><li>Champion technical excellence through modern software development practices, architectural discipline, cloud transformation, security, and platform modernization.</li><li>Leverage AI and automation to improve software development, testing, quality assurance, and overall engineering effectiveness.</li><li>Reduce technical complexity through Eliminate, Standardize, and Automate principles while continuously improving engineering efficiency.</li></ul><p><strong>Deliver a World-Class Platform</strong></p><br><ul><li>Own the overall health and technical lifecycle of our SaaS platform, including performance, reliability, quality, security, scalability, and resilience.</li><li>Drive platform improvements that increase developer productivity, engineering velocity, software quality, and customer satisfaction.</li><li>Ensure strong cross-functional alignment on release planning, technical priorities, resource allocation, and execution.</li><li>Build a technology organization capable of supporting long-term global growth.</li></ul><p><strong>Drive Innovation</strong></p><br><ul><li>Identify and evaluate emerging technologies that strengthen Sana Commerce's competitive position.</li><li>Lead the adoption of AI, automation, and modern engineering practices to improve both product capabilities and engineering productivity.</li><li>Create an environment where innovation is encouraged while maintaining operational excellence and platform stability.</li></ul><p><strong>Build &amp; Lead High-Performing Engineering Teams</strong></p><br><ul><li>Develop and strengthen the global Engineering leadership team.</li><li>Build our Engineering hub in Egypt as a strategic redundancy to our engineering organization in Ukraine.</li><li>Build succession depth, leadership capability, and attract exceptional engineering talent.</li><li>Foster a culture of ownership, accountability, transparency, collaboration, and continuous improvement across Engineering and Technology.</li></ul><br>Qualifications<br><p><strong>Who You Are</strong></p><br><p>You are a visionary technology leader who combines strategic thinking with operational excellence and knows how to scale engineering organizations in fast-growing SaaS businesses.</p><br><p>You bring:</p><br><ul><li>10+ years of senior technology leadership experience, including experience leading large Engineering organizations in fast-growing SaaS businesses, ideally within B2B Software or eCommerce.</li><li>Experience scaling globally distributed Engineering organizations across multiple countries and cultures, including offshore engineering teams.</li><li>Deep expertise in cloud architecture, software engineering, platform modernization, distributed systems, engineering execution, and SaaS technology.</li><li>Experience leading large international engineering organizations through periods of rapid growth and organizational transformation.</li><li>Strong commercial acumen with experience balancing technology investments, engineering efficiency, platform costs, and business outcomes.</li><li>Demonstrated success building high-performing engineering cultures and developing senior technology leaders.</li><li>A data-driven mindset combined with strong strategic judgement.</li><li>Excellent communication and executive stakeholder management skills.</li></ul><p>A hands-on, results-oriented leadership style—you create momentum, remove obstacles, and enable teams to succeed.</p><br><br>Additional Information<br><p><strong>Why This Role Matters</strong></p><br><ul><li>As Chief Technology Officer, you will shape the technology foundation that powers Sana Commerce's future.</li><li>You will lead one of the company's most critical functions, define our long-term technology strategy, build a world-class engineering organization, and ensure our platform continues to scale securely and reliably as we grow globally.</li><li>As a member of the Executive Team, you will influence the long-term direction of the business while building the technology capabilities that will enable Sana Commerce to achieve its ambition of becoming the market leader by 2028.</li><li>Your leadership will directly determine how effectively we innovate, scale, and deliver technology that creates lasting value for our customers.</li></ul><p>#LI-Hybrid</p><br><br><br> </div>

???? We’re Hiring: Data Scientist???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a globally focused organization that uses data, technology, and intelligent analytics to support better business decisions. Our teams transform complex information into practical insights that improve performance, customer experiences, operational efficiency, and long-term growth. We value analytical thinking, innovation, responsible use of data, and collaboration across disciplines. The Role We are seeking a Data Scientist to turn business and operational data into meaningful insights, predictive models, and data-driven recommendations. In this part-time remote role, you will work closely with business and technology teams to identify opportunities, develop analytical solutions, and communicate findings that support strategic and operational decision-making. Key Responsibilities Analyze structured and unstructured data to identify trends, patterns, and opportunities. Develop statistical models and machine learning solutions for business applications. Translate business questions into measurable analytical objectives. Clean, prepare, validate, and transform datasets for analysis. Design experiments and evaluate model performance and reliability. Build dashboards, reports, and visualizations to communicate key findings. Monitor analytical models and recommend improvements when performance changes. Collaborate with engineering, product, finance, marketing, and operations teams. Present complex analytical results in clear, business-friendly language. Support data-driven initiatives, automation, forecasting, and continuous improvement. Requirements Bachelor’s degree or equivalent qualification in Data Science, Computer Science, Statistics, Mathematics, Engineering, or a related field preferred.3+ years of relevant data science, analytics, or quantitative experience preferred. Strong understanding of statistics, predictive modeling, and machine learning concepts. Knowledge of data preparation, feature development, model evaluation, and visualization. Familiarity with Python, SQL, and commonly used analytical tools. Understanding of databases, data structures, and data quality principles. Strong analytical and problem-solving abilities. Ability to explain technical findings to non-technical stakeholders. Strong communication, organization, and independent working skills. Professional certifications are not required unless specifically relevant to the role. What We Offer Flexible part-time working arrangements within a fully remote environment. Competitive compensation aligned with experience and responsibilities. Opportunities to work on practical data and AI-driven business initiatives. Exposure to international teams, diverse datasets, and cross-functional projects. Opportunities to strengthen technical, analytical, and business skills. A collaborative culture that encourages innovation, experimentation, and continuous learning.

???? We’re Hiring: Product Marketing Specialist | Go-to-Market???? Employment Type: Full-Time???? Level: Mid-Level We are looking for a strategic and creative Product Marketing Specialist | Go-to-Market to develop product positioning, marketing strategies, launch plans, and customer-facing messaging. The ideal candidate will connect product development, marketing, sales, and customer insights to successfully bring products to market, accelerate adoption, and support sustainable business growth.???? Key Responsibilities• Develop and execute product marketing strategies aligned with business and product objectives.• Build comprehensive go-to-market strategies for new products, features, services, and market expansions.• Conduct market research to understand customer needs, industry trends, competitive activity, and market opportunities.• Define target audiences, customer segments, buyer personas, and key purchasing motivations.• Develop clear product positioning and differentiated value propositions.• Create compelling product messaging for different customer segments and marketing channels.• Develop go-to-market plans covering objectives, positioning, pricing, channels, campaigns, timelines, and launch activities.• Coordinate product launches across marketing, sales, product, customer success, and commercial teams.• Develop product launch calendars, campaign plans, communication materials, and execution schedules.• Create sales enablement materials including presentations, product guides, brochures, FAQs, battle cards, and case studies.• Work closely with sales teams to communicate product benefits, differentiators, use cases, and competitive positioning.• Develop content for websites, landing pages, email campaigns, social media, advertising, presentations, and other marketing channels.• Collaborate with product managers to translate technical product features into clear customer benefits.• Support pricing, packaging, promotional, and product-bundling strategies based on market insights.• Monitor competitor products, pricing, messaging, campaigns, and market positioning.• Identify competitive advantages and recommend strategies to strengthen product differentiation.• Develop customer-facing campaigns designed to drive awareness, consideration, adoption, and retention.• Coordinate product demos, webinars, events, launches, and promotional activities.• Gather customer feedback and market intelligence to identify product and messaging improvements.• Track product marketing KPIs including awareness, leads, engagement, conversion, adoption, and revenue contribution.• Analyze campaign and launch performance and recommend improvements based on data.• Prepare product marketing reports, market updates, campaign reviews, and management presentations.• Work with digital marketing teams to optimize paid, organic, email, social, and content marketing initiatives.• Support regional or international product launches by adapting messaging and marketing materials to local markets.• Maintain consistent product messaging and brand positioning across all customer touchpoints.• Identify new market segments, partnerships, channels, and growth opportunities.• Continuously improve go-to-market processes, launch frameworks, customer communications, and product marketing effectiveness.✅ Requirements• Diploma or Bachelor’s degree in Marketing, Business Administration, Communications, Product Management, or a related field.• Previous experience in product marketing, go-to-market strategy, digital marketing, brand marketing, or a similar role.• Strong understanding of product positioning, customer segmentation, value propositions, and marketing strategy.• Experience developing and executing go-to-market plans and product launch campaigns.• Strong market research and competitive analysis skills.• Ability to translate complex product features into clear and compelling customer benefits.• Excellent copywriting, storytelling, presentation, and communication skills.• Strong understanding of B2B, B2C, Saa S, technology, consumer products, or other relevant commercial environments.• Experience working closely with product, sales, customer success, and marketing teams.• Strong understanding of digital marketing channels and customer acquisition strategies.• Experience developing sales enablement materials and customer-facing marketing content.• Ability to analyze marketing performance, customer data, and campaign metrics.• Proficiency with Microsoft Office, presentation tools, analytics platforms, and marketing technology.• Familiarity with CRM, marketing automation, content management, and project-management platforms.• Strong project-management and organizational skills.• Ability to manage multiple product launches, campaigns, and deadlines simultaneously.• Strong commercial awareness and understanding of customer buying behavior.• Excellent stakeholder-management and cross-functional collaboration abilities.• Creative, analytical, proactive, and results-oriented approach to marketing.• Ability to work effectively in a fast-paced and changing business environment.• Experience with product-led growth, lifecycle marketing, or customer adoption programs is an advantage.• Professional marketing certification is a plus.???? What We Offer• Competitive salary and comprehensive employee benefits.• Opportunities to lead high-impact product launches and go-to-market initiatives.• Exposure to product strategy, digital marketing, sales, customer success, and business development.• Professional training in product marketing, market research, positioning, and campaign strategy.• Opportunities to work with innovative products, technologies, and emerging markets.• Collaboration with experienced product, sales, marketing, and commercial teams.• Access to modern marketing, analytics, CRM, and campaign-management tools.• Opportunities to develop expertise in product positioning, customer acquisition, and market expansion.• Support for professional development and industry-related certifications.• Recognition for successful launches, campaign performance, product adoption, and business impact.• Career progression toward Senior Product Marketing Specialist, Product Marketing Manager, Go-to-Market Manager, or Head of Product Marketing roles.

???? We’re Hiring: Media Billing & Operations???? Employment Type: Full-Time???? Level: Associate / Mid-Level We are seeking a highly organized, detail-oriented, and commercially aware Associate Retail Media Billing & Operations professional to support the end-to-end billing, booking, reconciliation, documentation, and operational processes behind retail media campaigns. This role will work closely with Finance, Sales, Media, Account Management, partners, and suppliers to ensure advertising investments are accurately tracked, invoiced, reconciled, and collected on time. The responsibilities below are closely aligned with the referenced role, including booking management, insertion orders, invoice reconciliation, supplier follow-up, campaign documentation, and collections. (‏Linked In)???? Key Responsibilities• Receive, review, organize, and process incoming retail media bookings with a high level of accuracy.• Verify partner and supplier information and follow up on missing or incomplete details.• Track and match booking orders with relevant media campaigns, activations, and investments.• Create, issue, and maintain accurate Insertion Orders (IOs) based on approved bookings.• Ensure media booking documentation is complete, accurate, and properly maintained.• Coordinate with Finance teams to ensure invoices are created accurately and on schedule.• Collect invoices from Finance and share approved documentation with relevant partners and suppliers.• Review invoices, booking orders, campaign costs, and investment details for accuracy and completeness.• Monitor and resolve discrepancies between planned media spend, booked investment, invoiced amounts, and actual campaign activity.• Follow up with suppliers and partners regarding missing invoices, billing issues, payment status, and discrepancies.• Maintain billing trackers, campaign documentation, financial records, and supporting evidence.• Collect screenshots, campaign reports, and proof of execution for completed media activations.• Serve as a key point of contact for internal and external billing and invoicing enquiries.• Coordinate with Sales, Media, Account Management, Finance, and external partners to resolve operational issues.• Prepare monthly reports covering invoice status, missing invoices, submitted invoices, collections, and outstanding items.• Support month-end closing activities by ensuring invoices, reconciliations, and campaign documentation are complete and accurate.• Follow up on outstanding supplier payments and support improvements in collection rates.• Maintain accurate records within CRM, billing, and business systems such as Salesforce.• Support campaign implementation by ensuring teams have the required booking, billing, and operational information.• Identify opportunities to streamline billing workflows, improve documentation, and increase operational efficiency.• Support the team in implementing AI-enabled workflows and automation to improve daily operational processes. (‏Linked In)✅ Requirements• 3–4 years of experience in billing, finance operations, media operations, digital advertising payments, or a related field is preferred. (‏Linked In)• Proven experience with invoice management, financial reconciliation, billing processes, or campaign operations.• Understanding of retail media, digital advertising, media investments, or campaign activation is an advantage.• Strong proficiency in Microsoft Excel and Google Sheets, including formulas, Pivot Tables, XLOOKUP/VLOOKUP, and data analysis. (Kaplan Community Career Center)• Experience with Salesforce, Hub Spot, or similar CRM/business systems is preferred.• Strong numerical, analytical, and reconciliation skills.• Excellent attention to detail and ability to identify financial discrepancies and documentation errors.• Strong organizational and time-management skills with the ability to manage multiple deadlines.• Excellent written and verbal communication skills.• Ability to communicate effectively across Finance, Sales, Marketing, Media, and external partner teams.• Strong problem-solving skills and ability to independently investigate and resolve issues.• Proactive approach with strong follow-up and ownership of assigned tasks.• Ability to work effectively in a fast-paced, multi-market, and collaborative environment.• Experience working with external suppliers, agencies, media partners, or vendors is an advantage.• Bachelor’s degree in Finance, Accounting, Business Administration, Marketing, Media, Economics, or a related field is preferred.???? What We Offer• Opportunity to develop expertise across Retail Media, Billing, Finance Operations, Advertising Operations, and Campaign Management.• Exposure to media investments, financial reconciliation, supplier management, invoicing, collections, and commercial operations.• Opportunity to work closely with Finance, Sales, Media, Account Management, and external business partners.• Hands-on experience with CRM, billing systems, Excel, campaign documentation, and digital media operations.• Career progression into Senior Retail Media Billing Specialist, Billing Analyst, Media Operations Specialist, Finance Operations Analyst, Retail Media Operations Manager, or Commercial Operations Manager roles.• A collaborative, data-driven, and commercially focused work environment.• Professional training, mentorship, and opportunities to develop finance, media, analytics, and operational skills.• Competitive compensation, performance incentives, and comprehensive benefits package.

About the job<br>ICC Energy is seeking a highly driven and hands-on Marketing Specialist to serve as the focal point for market-facing marketing, brand positioning, content governance, exhibitions and internal marketing communications. The role works directly with the senior management and across other stakeholders to ensure that ICC Energy presents a technically credible and commercially relevant message to the market. This is not a traditional administrative marketing role and is not limited to social-media posting. The successful candidate will be expected to convert ICC Energy's strategy, technical capabilities, operational achievements and growth priorities that reflect ICC Energy's position as an integrated Engineering, Procurement, Services (EPS) company.<br>Key Responsibilities Support the development and execution of marketing strategies and campaigns aligned with business objectives. Maintain and enhance the company’s brand identity, market presence, and corporate communications. Manage digital marketing activities, including social media, website content, and online engagement. Develop and maintain marketing materials, presentations, brochures, case studies, and other business development resources. Manage relationships with external vendors, agencies, and service providers while ensuring quality and brand consistency. Support internal communications initiatives and promote awareness of company capabilities, services, and strategic priorities. Monitor marketing performance and recommend improvements to maximize effectiveness and business impact.<br>Qualifications & Experience<br>Required Bachelor's degree in marketing, Business, Communications, or a related field. Minimum 4 years of relevant B2B marketing/communications experience; target range 4-8 years, with the strongest fit typically 4-7 years. Minimum 2 years of direct marketing experience within oil & gas, energy, engineering, industrial equipment/services, EPC, manufacturing, automation or a closely related B2B industrial environment. Strong written and verbal communication skills in English. Experience in digital marketing, content creation, social media management, and marketing communications. Ability to develop professional presentations, promotional materials, and customer-facing content. Strong organizational, coordination, and stakeholder management skills. Willingness to travel for business meetings, customer events, conferences, and exhibitions when required.<br>Preferred Experience within the oil and gas energy, engineering, industrial, manufacturing, or related sectors. Familiarity with digital marketing, AI-enabled productivity tools, and content development platforms. Experience organizing exhibitions, conferences, or corporate events. Experience working with external agencies, designers, and suppliers. Relevant professional certifications in marketing, communications, or digital marketing. Prior MEA energy-market exposure.

Key Accountabilities<br><br> Design, plan, and deliver telecom data enablement capabilities, audience solutions, and advertising data products aligned with business and monetization objectives. Prioritize and coordinate data engineering, platform development, and integration activities to support product roadmap execution and stakeholder requirements. Manage the end-to-end delivery of data initiatives, ensuring timely implementation of scalable, high-quality, and privacy-compliant solutions. Support the development of data monetization capabilities that create new revenue opportunities through telecom data products and audience solutions. Identify opportunities to improve platform efficiency and optimize data processing costs while maintaining performance and scalability. Collaborate with internal stakeholders across product, commercial, technology, and delivery teams to translate business requirements into data solutions. Build and maintain effective relationships with external partners, including CDPs, DSPs, clean rooms, and data onboarding providers, to ensure seamless data activation. Support Agile delivery practices and drive continuous improvement of data platforms, audience solutions, and operational processes.<br><br>Qualifications<br><br> Bachelor's degree in Computer Science, Data Engineering, Information Systems, Telecommunications, or a related field. Master's degree in a relevant discipline is preferred.<br><br>Experience<br><br> 6+ years of experience in data engineering, telecom analytics, AdTech, digital advertising, or data monetization environments. Experience developing and managing large-scale data platforms, ETL/ELT pipelines, and data integration workflows. Experience working with telecom datasets such as CDRs, network events, location intelligence, and subscriber data. Experience collaborating with cross-functional teams and external technology partners.<br><br>Skills<br><br> Strong proficiency in SQL and Python for large-scale data processing, analytics, and automation. Hands-on experience with enterprise data platforms and technologies such as Cloudera, Apache NiFi, Databricks, Teradata, and Hadoop ecosystem tools. Strong understanding of telecom data ecosystems, audience creation, and data monetization principles. Knowledge of advertising technology platforms including CDPs, DSPs, DMPs, identity solutions, and audience activation platforms. Experience with privacy-compliant data solutions and understanding of GDPR and related data protection regulations. Familiarity with cloud data platforms (AWS, Azure, and/or GCP) and machine learning/analytics tools. Knowledge of identity resolution, audience segmentation, clean rooms, and privacy-enhancing technologies. Strong analytical, problem-solving, and data modelling capabilities. Excellent stakeholder management, communication, and cross-functional collaboration skills. Ability to work in Agile environments and manage multiple priorities effectively.

<p>**Key Responsibilities**</p><ol><li><p>**Integrated Material Control (MC) & Warehouse Management**</p></li></ol><ul><li><p>Participate in PMC plan reviews, calculate material plans based on work order requirements, track material arrivals and kit completeness to ensure uninterrupted production.</p></li><li><p>Strictly issue materials according to BOM quotas, control over-issuance and losses, and lead work order returns,replenishment, and scrap write-offs.</p></li><li><p>Lead the prevention and disposal of slow-moving inventory, regularly generate inventory turnover analysis reports, and promote the consumption or write-off of long-aged materials.</p></li><li><p>Establish and optimize warehouse SOPs (receiving, picking, inventory counting, defective product isolation), and implement 5S and visual management.</p></li><li><p>Responsible for the safe storage management of special materials (electronic components, batteries, e-liquids, etc.), ensuring compliance with safety regulations for hazardous materials.</p></li><li><p>Maintain the ERP system to ensure closed-loop operations for work order material receipt, return, and replenishment, ensuring consistency between accounts and physical inventory.</p></li></ul><ol><li><p>**Cross-border Customs & Import/Export Compliance**</p></li></ol><ul><li><p>Coordinate with the headquarters customs team to ensure smooth handover of import/export documents and customs clearance tracking.</p></li><li><p>Possess basic English document reading skills and be able to handle simple customs declaration document verification.</p></li></ul><ol><li><p>**Process Establishment & Optimization**</p></li></ol><ul><li><p>Lead the systematic establishment of warehouse and material control processes and SOP iteration.</p></li><li><p>Identify process bottlenecks and drive optimization and automation improvements to enhance operational efficiency.</p></li></ul><ol><li><p>**Team Management & Cross-Departmental Collaboration**</p></li></ol><ul><li><p>Manage the warehouse team, set KPI assessments, organize training, and improve execution capabilities.</p></li><li><p>Proactively liaise with production, procurement, quality, PMC, and other departments to coordinate incoming material anomalies, material shortage warnings, and return disputes, driving problem resolution with a results-oriented approach.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's degree or above, preferably in Logistics, Supply Chain, Business Administration, or related fields.</p></li><li><p>3+ years of warehouse management experience in physical manufacturing or electronics contract manufacturing (3C, automotive electronics, etc., industries preferred).</p></li><li><p>Proficient in material control logic (BOM, Work Order, FIFO, JIT) and skilled in operating ERP systems (SAP/Oracle/Kingdee).</p></li><li><p>Capable of systematic process establishment and optimization, able to independently write SOPs and drive their implementation.</p></li><li><p>Possess strong cross-departmental communication and coordination skills, with a process management mindset and results-oriented drive.</p></li><li><p>Basic English reading and writing skills, adaptability to an overseas working environment, and strong stress resistance.</p></li></ol><p>**Preferred**</p><ol><li><p>Experience in the e-cigarette or FMCG industry.</p></li><li><p>Familiarity with safety regulations for storing nicotine-containing materials and lithium batteries.</p></li><li><p>Experience working in a free zone environment in the UAE.</p></li></ol>

Cloud Spaces is a modern, premium workspace provider that empowers businesses to thrive in inspiring, flexible, and collaborative environments. We bring together entrepreneurs, startups, and established companies within beautifully designed spaces that encourage productivity, innovation, and community.<br>About the Role As a Centre Manager at Cloud Spaces, you will oversee all aspects of the business center’s operations, leading your team to deliver exceptional service and achieve commercial success. This role is ideal for a hands-on leader who enjoys running a center as their own business within the framework of an established and growing company.<br>Key Responsibilities Sales & Financial Performance Drive the achievement of monthly and annual sales targets. Maintain accurate and up-to-date records in the CRM, including all sales details and client agreements. Ensure the center’s floor map and occupancy data are consistently updated. Ensure all agreements are properly executed by clients and the General Manager. Review and analyze monthly profit and loss statements, identifying opportunities to increase profitability. Track performance against previous months and years, maintaining a clear understanding of ongoing and forecasted results. Client Experience & Relationship Management Deliver an outstanding experience for all clients, consistently exceeding expectations. Ensure new clients receive full support throughout their onboarding and settling-in process. Train and guide your team on client engagement and welcome procedures. Proactively identify client needs and opportunities for value-added services. Respond to all client queries and concerns within 24 hours. Operations Management Oversee accurate client setup, ensuring all agreement details are correctly entered. Manage rent reviews, renewals, and system entries for accuracy and automation. Monitor daily operational processes and ensure correct billing practices. Conduct recurring charge audits twice a year. Ensure timely and accurate preparation and distribution of client invoices by the 1st of each month.<br>Qualifications & Experience Minimum 8 years of overall experience, including at least 2 years in a managerial position. Background in retail, hospitality, coworking, or a related customer-focused industry preferred. Bachelor’s degree in Business Administration, Marketing, or a related field.<br>Key Skills Strong leadership and communication abilities. Excellent customer service and interpersonal skills. Proven ability to drive results and maintain a customer-centric focus. Fundamental understanding of workplace safety standards.<br>Join Cloud Spaces and lead one of our dynamic coworking centers in UAE — where your leadership, creativity, and business acumen will directly shape our clients’ success and the growth of our brand.

Company Description <br>Mid Chains is a pioneering institutional digital asset and cryptocurrency trading platform operating under the robust regulatory frameworks of the UAE in both Dubai and Abu Dhabi. As one of the first fully regulated virtual asset trading platforms in the UAE, we are backed by sovereign wealth funds and leading international investors including Mubadala Investment Company, Lunate, Miami International Holdings, Brevan Howard and others.<br>Our platform serves institutions, brokerages, high-frequency traders, family offices, corporate treasuries and asset managers with comprehensive digital asset services including trading, custody, and OTC solutions. We pride ourselves on providing institutional-grade infrastructure while democratizing access to digital asset markets and services through our transparent, secure, and compliant operations.<br>Position Overview:<br>Mid Chains is seeking a proactive and detail oriented Custody & Settlement Operations Officer to support the day to day custody and settlement activities of our institutional digital asset platform. The successful candidate will play a critical role in wallet and custody operations, fiat and crypto settlement, daily reconciliations, and operational controls across our banking and custody infrastructure.<br>This position is ideal for a mid-level professional who thrives in a fast paced financial technology environment and is comfortable working rotating shifts, including night shifts, weekends, and public holidays, to support our 24/7 custody and settlement operations.<br><br>Responsibilities:<br>Custody & Settlement Support Support digital asset custody activities, including wallet management (e.g. Fireblocks), transaction approvals, and operational monitoring. Coordinate secure movement of digital assets in accordance with internal approval workflows. Execute daily fiat and crypto settlement and post-trade processing for OTC transactions, coordinating with liquidity providers, banking partners, and internal stakeholders. Monitor blockchain transactions and settlement status end-to-end. Escalate custody and settlement incidents promptly and assist in their resolution. Stay current on updates, upgrades, and new features released on the custody platform (e.g. Fireblocks), and assess their impact on operational processes. Take initiative in proposing automation opportunities, process improvements, or new systems to strengthen custody and settlement operations.<br>Client Operations Support institutional client onboarding and account operational readiness. Coordinate operational requests with Compliance, Finance, Custody, and Technology teams. Respond to client operational inquiries professionally and within agreed service levels. Assist with account maintenance and custody/settlement operational documentation.<br>Reconciliation & Controls Perform daily reconciliation of client crypto and fiat balances across the custody platform (e.g. Fireblocks), banking partners, and internal ledger systems. Investigate and resolve reconciliation breaks and discrepancies, escalating material items per internal thresholds and SOPs. Maintain accurate reconciliation records and reporting in line with recordkeeping requirements. Support the daily reconciliation maker-checker workflow, from preparation through Finance and management review.<br>Fiat Settlement & Banking Operations Support fiat settlement processes. Coordinate with banking partners on account operations, payment processing, and settlement issue resolution. Assist with preparation of client account statements and operational documentation.<br>Operational Monitoring Monitor system alerts, transaction queues, and custody/settlement dashboards. Perform health checks on custody and settlement systems. Report incidents and collaborate with Technology teams during outages or system issues. Participate in disaster recovery and business continuity procedures when required.<br>Regulatory & Compliance Support Ensure custody and settlement activities comply with internal SOPs and applicable VARA/SCA regulatory requirements. Maintain confidentiality of client information and sensitive operational data. Assist during internal and external audits. Support preparation of custody and settlement reports requested by management or regulators.<br><br>Qualifications & Skills:<br>Bachelor's degree in Finance, Business Administration, Economics, Information Systems, or a related field.3–5 years of experience in custody operations, settlement operations, banking operations, brokerage operations, or capital markets. Previous experience supporting custody, settlement, or fiat/crypto reconciliation operations is highly desirable. Hands-on experience with digital asset custody platforms (e.g. Fireblocks) and blockchain transaction monitoring is a strong advantage. Strong analytical and problem-solving skills. Excellent attention to detail. Ability to prioritize tasks in a fast-paced environment. Strong organizational and time management skills. High level of integrity and professionalism. Excellent communication skills in English (Arabic is an advantage). Ability to work independently and collaboratively across departments. Proficiency in Microsoft Office, particularly Excel. Experience with custody platforms, reconciliation tools, or banking/settlement systems is preferred. Familiarity with the VARA regulatory framework or a comparable digital asset regulatory regime is an advantage. Work day and night shifts on a rotational basis. Work weekends and public holidays when scheduled. Participate in an on-call rotation when required. Support 24/7 operational coverage. Preferred experience/background: Digital asset custodians, Virtual Asset Service Providers (VASP), custody banks or trust companies, investment banks (custody/settlement), brokerage or clearing operations, central securities depositories (CSDs), Fin Tech companies, payment service providers.

Fyne Hand is mandated to hire for the role of Central Trader - OTC Derivatives. The role will be based in Dubai.<br>Our client is a differentiated and market-leading global agribusiness focused on high-growth end-consumption markets, with operations spanning more than 30 countries.<br>Role Overview: As a Central Trader, you will play a pivotal role in the pricing/ structuring, trading & hedging of sophisticated OTC derivative solutions, with a strong focus on exotic and bespoke products. You will act as a risk taker and structurer, partnering closely with global sales, risk, and post‑trade teams to deliver tailored client solutions while safeguarding the firm’s risk and capital objectives. This role requires deep market expertise, sound risk judgment, and the ability to independently originate and execute complex structures across commodities and cross‑asset correlations. While the role may not involve direct people management, it carries significant accountability, influence, and decision-making responsibility. This is a high‑impact role offering significant autonomy, market exposure, and strategic influence within a sophisticated trading environment. It is well‑suited for an experienced derivatives professional who thrives at the intersection of complex structuring, disciplined risk management, and commercial innovation.<br>Key Responsibilities:Pricing and hedging of OTC Derivatives products (≈60%) Structuring/ pricing, and hedging of complex OTC derivative solutions, including:Swaps and vanilla look alike structures Exotic options (e.g., barriers, digitals, path dependent and bespoke payoffs) Correlation and spread products (calendar, inter commodity, cross commodity, commodity/FX, etc.) Originate and implement innovative, client driven and proprietary trading structures aligned with the firm’s risk appetite and capital framework Exercise judgment in risk taking, portfolio construction, and position management, balancing profitability with downside protection Actively monitor global market conditions, volatility regimes, and macro drivers to adapt strategies and optimize risk adjusted returns Multi Commodity Exposure & Collaboration (≈20%) Maintain and expand multi commodity exposure, with a particular focus on the agricultural complex, while contributing to broader cross asset initiatives Partner closely with global sales teams to: Translate client requirements into executable and well hedged structures Provide market insight, pricing guidance, and trade rationale Serve as a trading interface with Post Trade Client Services, ensuring seamless lifecycle management, issue resolution, and high client satisfaction Contribute to strategic initiatives and change projects, working with cross functional stakeholders (Risk, Operations, Legal, Technology, external advisors) Risk Management, Controls & Governance (≈10%) Ensure accurate trade execution, documentation integrity, and adherence to internal controls and regulatory requirements Take ownership of risk identification, monitoring, and mitigation, including Greeks, stress testing, scenario analysis, and correlation risk Provide independent challenge and escalation where risk/reward dynamics or controls require intervention Trading Analytics & Tool Development (≈10%) Design, enhance, and maintain advanced pricing models, risk, and P&L analytics, including sophisticated spreadsheets and ancillary tools Drive continuous improvement in automation, transparency, and robustness of trading and risk management infrastructure Act as a subject matter expert in model usage and limitations, partnering with quantitative and technology teams where required Internal teams and collaborators: Central trading and structuring team – Dubai Regional Sales teams – Singapore, Nyon, Dallas, Sao Paulo Credit risk and compliance team – Dubai and Singapore<br>Key Requirements:Experience:Minimum 6 years of experience in OTC derivatives structuring and trading, with demonstrable exposure to exotic and bespoke products Proven track record in risk taking, portfolio management, and complex structuring within financial or commodity markets Experience across multi‑commodity platforms, with agricultural commodities considered a strong advantage Prior exposure to client‑facing or sales‑adjacent trading roles is highly desirable Skills and Competencies:Advanced quantitative, analytical, and structuring capability Strong commercial judgment with a disciplined approach to risk Ability to operate independently at a level, influencing outcomes without formal authority High‑quality communication skills to engage confidently with sales, clients, risk, and stakeholders Strong project ownership mindset with the ability to contribute to strategic and transformational initiatives Education: Master’s degree in finance, Economics, Mathematics, Engineering, or a related quantitative discipline preferred Professional certifications such as CFA, FRM, CQF, or equivalent are strongly valued<br>Location: Dubai<br>If this opportunity aligns with your leadership journey, we would be happy to connect.<br>To apply, please send your profile to kanwaljeet@fynehand.in or cvtofynehand@outlook.comFor a confidential discussion or any queries regarding the opportunity, please reach out via kanwaljeet@fynehand.in<br>#FyneHand #Hiring #OTCDerivatives #Comodity Derivatives #Equity Derivatives #Commodity Trading #Risk Management #CFA #CQF #Dubai Jobs #Middle East Jobs #Structuring #Hedging

About Us Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.<br><br><br>The opportunity Security Engineer - Endpoint Detection & Response (Elastic EDR), Core42 - Abu Dhabi, UAE. We are seeking a highly skilled Security Engineer with hands-on expertise in the Elastic Security Platform, including Elastic Agent, Elastic Defend, Elasticsearch, Kibana, detection rules, threat hunting and incident response. The successful candidate will be responsible for designing, implementing, managing and optimising the organisation's EDR platform to ensure continuous monitoring, threat detection, incident investigation and response across enterprise environments. The role requires close collaboration with Security Operations, Incident Response, Platform Engineering, Infrastructure and Compliance teams to strengthen cyber defence capabilities and maintain security compliance requirements. The focus of this position is Elastic EDR engineering.<br>Your key responsibilities <br>Elastic EDR administration & engineering Design, deploy, configure and maintain Elastic EDR infrastructure and endpoint security agents Manage Elastic Agent lifecycle activities, including deployment, upgrades, troubleshooting and policy management Develop and maintain EDR baselines, security policies and endpoint hardening standards Ensure high availability, scalability, performance and health of the Elastic Security platform Integrate Elastic EDR with SIEM, SOAR, IAM, vulnerability management and threat intelligence platforms Upgrade, patch and maintain existing clusters<br>Detection engineering Develop, tune and maintain detection rules and security use cases within Elastic Security Enhance threat detection capabilities to reduce false positives and improve security visibility Design and implement behavioural analytics, anomaly detection and advanced threat detection logic Create custom dashboards, alerts, reports and visualisations within Kibana<br>Threat hunting & incident response Conduct proactive threat hunting activities using Elastic Security datasets Investigate endpoint security incidents, malware infections, insider threats and advanced attacks Analyse telemetry, process activities, file events, registry modifications, network connections and user behaviour Support digital forensics and incident response investigations Identify root causes and recommend mitigation strategies<br>Security monitoring & optimisation Monitor EDR platform performance, coverage and security effectiveness Perform continuous tuning of endpoint security controls Establish KPIs and operational metrics for EDR effectiveness Validate security controls through attack simulation and red team exercises<br>Integration & automation Integrate Elastic EDR with IDP, LDAP, AI and ML integrations, vulnerability management solutions, SIEM platforms, threat intelligence feeds and SOAR workflows Integrate with Open Stack, Open Shift, NVIDIA and AMD systems Automate security operations using APIs, scripts and orchestration tools<br>Governance & compliance Ensure EDR deployment aligns with NIST SP 800-53, ISO 27001, SOC 2, CIS Controls and internal security standards and policies Support audit activities and provide security evidence when required Maintain security documentation, procedures and operational runbooks<br>What we’re looking for<br> (a) Required skills / qualifications Bachelor's degree in Cyber Security, Computer Science, Information Security or a related discipline5 to 7 years of experience in security engineering, incident response, threat hunting or detection engineering Experience supporting enterprise-scale EDR deployments (10,000+ endpoints preferred) Hands-on expertise across Elastic Security, Elastic Defend, Elastic Agent, Elasticsearch and Kibana Detection rule engineering, threat hunting and log analysis Endpoint security, Windows security and Linux security MITRE ATT&CK framework, incident response and malware analysis fundamentals<br>(b) Preferred skills / qualifications Python and Bash scripting Experience with threat intelligence platforms Certifications: Elastic Certified Engineer, Elastic Security Analyst<br>What working at Core42 offers <br>With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability and high performance. We are united by our values: Grit, where we overcome challenges with resilience and determination, Passion, which drives us to pursue excellence in everything we do, and Impact, as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person’s contributions propel us forward, and together, we commit to achieving extraordinary results. <br>Competitive Salary: We offer an attractive salary package based on your skills and experience Yearly Bonus: In recognition of your contributions, you will receive a performance-based annual bonus Exclusive Discount Cards: Access special benefits with Esaad and Fazaa cards, offering discounts across a wide range of services Premium Family Insurance: We provide comprehensive health coverage, including dental, vision and life insurance, ensuring the well-being of you and your family Learning & Development: We offer access to top-tier learning platforms to help you grow in your career. Learn at your own pace with unlimited access to premium courses.

Job Summary As part of COE-OPAMI, under the Reliability, Asset Management, Performance and Innovation (RAMPi) function, the Innovation Assistant Manager is primarily responsible for driving organizational innovation and continuous improvement across ENOVA's facilities and energy services operations. This role will help in the development and management of innovation programs, idea management processes, stakeholder engagement, and innovation portfolio tracking to support ENOVA's strategic objectives in the facilities management and energy services sector. <br>Key Responsibilities Establish and manage structured innovation processes including idea submission, evaluation, prioritization, and implementation frameworks aligned with organizational strategy. Coordinate innovation campaigns and employee engagement initiatives across all organizational levels and facilities. Evaluate submitted ideas for feasibility, technical viability, impact, ROI, and alignment with strategic objectives in FM and energy services domains. Facilitate cross-functional collaboration and innovation working groups for idea development, prototyping, and implementation. Coordinate with third-party organizations, universities, research institutions, and technology partners to identify emerging innovations and best practices in facilities management and energy services. Conduct market research and competitive analysis to identify innovation opportunities and emerging trends in FM and energy sectors. Obtain regular updates from project stakeholders, innovation champions, and site teams on implementation status and challenges. Prepare comprehensive innovation presentations, business cases, and feasibility studies for Innovation Committee and Senior Management review. Track and monitor innovation portfolio progress, implementation timelines, project milestones, and resource allocation. Manage innovation project documentation, maintain centralized innovation repository, and ensure knowledge management system accessibility. Define, calculate, and report on Innovation KPIs . Prepare monthly and quarterly innovation performance reports with trends, insights, and recommendations. Facilitate knowledge sharing and best practice transfer of successful innovations across ENOVA facilities and business units. Coordinate recognition and reward programs for innovative contributions from teams and individuals to foster innovation culture. Conduct site visits to understand operational challenges, identify innovation opportunities, and validate implementation effectiveness. Support the development of innovation culture and continuous improvement mindset across the organization. Prepare innovation roadmaps and strategic innovation plans aligned with business objectives and market opportunities. Document lessons learned from innovation initiatives and share insights across the organization.<br>Tools & Methods, HSEQAbide by the Health, Safety, Environmental and Quality, (HSEQ) policy, procedures necessary for the good conduct and safety of the workplace. It is a requirement and moral obligation of each employee to be actively committed and accountable to the compliance of Enova’s HSEQ policy, operating procedures, as well as being compliant to local legislation. The Employee shall seek clarification and guidance in specific cases or whenever one feels necessary.<br>Customer Relations Develop a pro-active working relationship with all clients, authorities, and external stakeholders. Assist in establishing areas for service improvement through innovation initiatives and maintain transparent communication regarding innovation opportunities, implementations, and outcomes. Build strategic partnerships with universities and research institutions to support innovation objectives.<br>Minimum Qualifications Bachelor’s degree in engineering, Business Administration, Innovation Management, or related field. Master's degree or MBA is preferred. Professional certifications in Innovation Management, Design Thinking, are advantageous. Knowledge of innovation management frameworks (Stage-Gate, Lean, Agile methodologies) is advantageous. Valid UAE driving license.<br>Minimum Experience8-10 years of working experience with 3-5 years of progressive experience in innovation management, continuous improvement, or related fields. Experience in stakeholder management and external partnership coordination with universities, vendors, and technology providers. Experience in presenting to senior management, innovation committees, and client stakeholders. Experience with innovation metrics, KPI development, and performance reporting.<br>Job Specific Skills Strong analytical and problem-solving skills with ability to evaluate innovation proposals and assess feasibility. Expert knowledge of innovation management frameworks, idea management processes, stage-gate methodologies, and portfolio management. Proficiency in innovation management tools and platforms. Understanding of emerging technologies in FM and energy sectors (IoT, AI, automation, renewable energy, smart buildings, energy management systems). Excellent communication and presentation skills in English (written and verbal). Design thinking and innovation methodology expertise. Strong stakeholder management and relationship building capabilities with internal and external partners. Ability to work independently and collaboratively in cross-functional teams. Project management skills with ability to track multiple innovation initiatives simultaneously. Business acumen and understanding of ROI, financial impact analysis, and cost-benefit assessment. Ability to travel across Enova facilities and meet with external stakeholders as required. Strategic thinking and ability to align innovation with business objectives.

Role Description An Electrical Engineer / Quality Engineer is responsible for designing, testing, inspecting, validating, and improving electrical systems, equipment, components, products, and engineering processes while ensuring compliance with technical specifications, safety requirements, quality standards, and customer expectations. The role combines electrical engineering expertise with quality assurance, inspection, testing, defect prevention, and continuous improvement. Key responsibilities include designing and reviewing electrical systems, circuits, control panels, power-distribution systems, wiring systems, protection systems, electrical equipment, and related infrastructure; preparing electrical drawings, schematics, specifications, calculations, inspection plans, test procedures, technical reports, and engineering documentation; performing electrical load calculations, voltage-drop assessments, grounding studies, short-circuit analysis, protection coordination, and power-quality evaluations; selecting and evaluating electrical components, cables, switchgear, transformers, motors, protection devices, control equipment, instrumentation, and related materials; conducting electrical inspections, testing, commissioning, verification, and quality assessments; developing and implementing quality-control procedures, inspection standards, testing requirements, control plans, and acceptance criteria; monitoring electrical products, components, installations, and engineering processes to ensure compliance with drawings, specifications, standards, and customer requirements; identifying electrical defects, nonconformities, installation issues, process deviations, equipment failures, and quality risks; conducting root-cause analysis using methods such as 5 Whys, Fishbone Analysis, FMEA, Pareto Analysis, and other structured problem-solving techniques; developing, implementing, and monitoring corrective and preventive actions; validating corrective actions and preventing recurring quality issues; coordinating with electrical engineers, mechanical engineers, production teams, maintenance teams, project managers, suppliers, contractors, manufacturers, and customers; conducting supplier inspections, incoming-quality inspections, process inspections, and final inspections where required; reviewing supplier documentation, certificates, test reports, technical specifications, and quality records; supporting Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), commissioning, and functional verification; analyzing quality data, test results, defect trends, failure rates, process capability, and equipment performance; applying Statistical Process Control (SPC), Lean, Six Sigma, Kaizen, and other continuous-improvement methodologies; preparing quality reports, nonconformance reports, inspection records, corrective-action reports, dashboards, and management presentations; supporting internal and external audits and quality-management activities; monitoring electrical equipment reliability, maintenance performance, energy efficiency, and operational risks; identifying opportunities to improve electrical-system reliability, product quality, process efficiency, safety, and cost effectiveness; utilizing automated inspection systems, machine vision, IoT sensors, predictive analytics, AI-assisted defect detection, digital quality systems, and engineering data analytics where appropriate; supporting engineering changes, new product introduction, equipment upgrades, manufacturing improvements, and process-validation activities; and continuously improving electrical engineering performance, product quality, defect prevention, process capability, safety, reliability, and customer satisfaction. Qualifications Diploma or Bachelor's degree in Electrical Engineering, Electronics Engineering, Quality Engineering, Industrial Engineering, or a related discipline. Strong understanding of electrical engineering principles, electrical systems, power distribution, control systems, instrumentation, electrical equipment, and engineering testing. Strong knowledge of quality assurance, quality control, inspection, testing, defect prevention, and continuous-improvement methodologies. Knowledge of electrical design, load calculations, cable sizing, grounding, protection systems, control panels, and electrical installation practices. Familiarity with Auto CAD Electrical, ETAP, EPLAN, MATLAB, or equivalent engineering platforms. Strong understanding of FMEA, SPC, CAPA, 5 Whys, Fishbone Analysis, Pareto Analysis, control plans, and root-cause analysis. Familiarity with ISO 9001 and relevant electrical, engineering, manufacturing, or industry-specific quality standards. Strong analytical, troubleshooting, diagnostic, inspection, and problem-solving skills. Ability to interpret electrical drawings, schematics, technical specifications, engineering standards, inspection requirements, and test procedures. Knowledge of electrical testing, commissioning, equipment inspection, functional testing, and quality verification. Familiarity with PLCs, SCADA, automation, instrumentation, sensors, and industrial control systems is advantageous. Understanding of supplier quality, incoming inspection, production quality, process validation, and customer-quality requirements. Familiarity with Lean Manufacturing, Six Sigma, Kaizen, and continuous-improvement methodologies is beneficial. Strong proficiency in Microsoft Excel and familiarity with Power BI, statistical-analysis software, quality-management systems, or engineering databases. Familiarity with automated inspection, machine vision, IoT monitoring, predictive-quality analytics, AI-powered defect detection, and digital quality systems is advantageous. Strong technical documentation, reporting, communication, and stakeholder-management skills. Ability to collaborate effectively with engineering, production, procurement, maintenance, suppliers, contractors, project teams, and customers. Relevant certifications such as Certified Quality Engineer (CQE), Six Sigma, Lean, ISO Auditor, or professional engineering credentials are advantageous. Strong attention to detail, technical accuracy, safety awareness, accountability, and quality-focused mindset. Strong commitment to continuous improvement, engineering innovation, defect prevention, electrical-system reliability, and operational excellence.

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Role Description A Compensation and Benefits Manager / Compensation Analyst is responsible for designing, analyzing, administering, and improving employee compensation and benefits programs to support organizational objectives, talent attraction, retention, internal equity, and workforce competitiveness. The role works closely with HR, finance, payroll, talent acquisition, business leaders, and senior management. Key responsibilities include analyzing salary structures, pay ranges, job levels, compensation data, incentive programs, bonuses, commissions, allowances, and employee benefits; conducting market research and benchmarking to evaluate compensation competitiveness across relevant industries and labor markets; supporting the development, implementation, and maintenance of compensation philosophies, salary structures, job grades, pay bands, and reward frameworks; reviewing compensation proposals for new hires, promotions, transfers, adjustments, and retention initiatives; conducting internal equity and pay-gap analyses to identify inconsistencies and potential compensation risks; preparing compensation reports, dashboards, salary analyses, workforce-cost models, and management presentations; supporting annual salary reviews, merit increases, bonus cycles, incentive programs, and compensation planning processes; analyzing payroll and employee compensation data to identify trends, anomalies, and opportunities for improvement; evaluating employee benefits programs including health insurance, retirement plans, leave programs, allowances, wellness programs, flexible benefits, and other rewards; coordinating with benefits providers, insurance companies, consultants, payroll teams, and external vendors; monitoring benefits utilization, costs, employee participation, and program effectiveness; supporting the design and administration of short-term and long-term incentive plans; developing compensation models, cost projections, scenario analyses, and workforce-budget forecasts; ensuring compensation and benefits programs are administered consistently and in accordance with applicable laws, regulations, internal policies, and organizational guidelines; supporting job evaluation, job architecture, role classification, and position-leveling activities; providing compensation guidance to HR business partners, recruiters, managers, and employees; responding to compensation and benefits inquiries while maintaining appropriate confidentiality; maintaining accurate compensation databases, job profiles, salary records, benefits information, and documentation; utilizing HRIS, compensation-management platforms, payroll systems, survey databases, business intelligence tools, and advanced analytics; applying automation, predictive analytics, AI-assisted compensation analysis, and workforce intelligence tools where appropriate; supporting compensation audits, compliance reviews, financial planning, and internal control activities; partnering with finance teams to monitor total compensation costs, workforce budgets, and financial impacts; developing employee reward communications and supporting benefits enrollment and awareness programs; managing compensation and benefits projects, vendors, consultants, and implementation initiatives where applicable; leading or supporting compensation and benefits teams at the Manager level; and continuously improving reward programs, compensation structures, benefits offerings, employee experience, pay equity, cost effectiveness, and overall total-rewards strategy. Qualifications Bachelor's or Master's degree in Human Resources, Business Administration, Finance, Economics, Accounting, Statistics, Mathematics, or a related discipline. Strong understanding of compensation, benefits, total rewards, salary structures, job evaluation, market benchmarking, and workforce analytics. Strong analytical and numerical skills with the ability to analyze large compensation and employee datasets. Advanced proficiency in Microsoft Excel, including formulas, pivot tables, lookups, data analysis, and financial modeling. Familiarity with HRIS, payroll systems, compensation-management platforms, benefits-administration systems, and business intelligence tools. Strong knowledge of salary surveys, compensation benchmarking, pay ranges, job grades, salary bands, incentive plans, bonuses, commissions, and allowances. Understanding of employee benefits such as health insurance, retirement plans, paid leave, wellness programs, flexible benefits, and other total-rewards programs. Strong ability to conduct internal equity, pay-gap, market competitiveness, and compensation-cost analyses. Knowledge of compensation regulations, employment requirements, taxation principles, benefits compliance, data privacy, and internal controls is advantageous. Familiarity with compensation technologies, workforce analytics, predictive modeling, AI-assisted pay analysis, and automated compensation planning is beneficial. Strong ability to develop reports, dashboards, salary models, executive presentations, and compensation recommendations. Excellent attention to detail, confidentiality, analytical thinking, and problem-solving skills. Ability to communicate compensation and benefits concepts clearly to employees, HR teams, managers, executives, and other stakeholders. Strong project-management skills with the ability to manage annual compensation cycles, benefits programs, deadlines, vendors, and multiple business priorities. Ability to collaborate effectively with HR, finance, payroll, talent acquisition, legal, leadership, and external consultants. Leadership, team-management, coaching, and strategic reward-planning capabilities are advantageous for Manager-level responsibilities. Relevant certifications such as CCP, GRP, CBP, SHRM-CP, SHRM-SCP, CIPD, or equivalent compensation and HR credentials are advantageous. Strong commercial awareness and understanding of workforce costs, budgeting, employee retention, and reward strategy. High level of integrity, discretion, accuracy, accountability, and professionalism. Strong commitment to continuous learning and staying informed about compensation trends, benefits innovation, pay equity, workforce analytics, HR technology, AI, and modern total-rewards practices.

Role Description A Compensation and Benefits Manager / Compensation Analyst is responsible for designing, analyzing, administering, and improving employee compensation and benefits programs to support organizational objectives, talent attraction, retention, internal equity, and workforce competitiveness. The role works closely with HR, finance, payroll, talent acquisition, business leaders, and senior management. Key responsibilities include analyzing salary structures, pay ranges, job levels, compensation data, incentive programs, bonuses, commissions, allowances, and employee benefits; conducting market research and benchmarking to evaluate compensation competitiveness across relevant industries and labor markets; supporting the development, implementation, and maintenance of compensation philosophies, salary structures, job grades, pay bands, and reward frameworks; reviewing compensation proposals for new hires, promotions, transfers, adjustments, and retention initiatives; conducting internal equity and pay-gap analyses to identify inconsistencies and potential compensation risks; preparing compensation reports, dashboards, salary analyses, workforce-cost models, and management presentations; supporting annual salary reviews, merit increases, bonus cycles, incentive programs, and compensation planning processes; analyzing payroll and employee compensation data to identify trends, anomalies, and opportunities for improvement; evaluating employee benefits programs including health insurance, retirement plans, leave programs, allowances, wellness programs, flexible benefits, and other rewards; coordinating with benefits providers, insurance companies, consultants, payroll teams, and external vendors; monitoring benefits utilization, costs, employee participation, and program effectiveness; supporting the design and administration of short-term and long-term incentive plans; developing compensation models, cost projections, scenario analyses, and workforce-budget forecasts; ensuring compensation and benefits programs are administered consistently and in accordance with applicable laws, regulations, internal policies, and organizational guidelines; supporting job evaluation, job architecture, role classification, and position-leveling activities; providing compensation guidance to HR business partners, recruiters, managers, and employees; responding to compensation and benefits inquiries while maintaining appropriate confidentiality; maintaining accurate compensation databases, job profiles, salary records, benefits information, and documentation; utilizing HRIS, compensation-management platforms, payroll systems, survey databases, business intelligence tools, and advanced analytics; applying automation, predictive analytics, AI-assisted compensation analysis, and workforce intelligence tools where appropriate; supporting compensation audits, compliance reviews, financial planning, and internal control activities; partnering with finance teams to monitor total compensation costs, workforce budgets, and financial impacts; developing employee reward communications and supporting benefits enrollment and awareness programs; managing compensation and benefits projects, vendors, consultants, and implementation initiatives where applicable; leading or supporting compensation and benefits teams at the Manager level; and continuously improving reward programs, compensation structures, benefits offerings, employee experience, pay equity, cost effectiveness, and overall total-rewards strategy. Qualifications Bachelor's or Master's degree in Human Resources, Business Administration, Finance, Economics, Accounting, Statistics, Mathematics, or a related discipline. Strong understanding of compensation, benefits, total rewards, salary structures, job evaluation, market benchmarking, and workforce analytics. Strong analytical and numerical skills with the ability to analyze large compensation and employee datasets. Advanced proficiency in Microsoft Excel, including formulas, pivot tables, lookups, data analysis, and financial modeling. Familiarity with HRIS, payroll systems, compensation-management platforms, benefits-administration systems, and business intelligence tools. Strong knowledge of salary surveys, compensation benchmarking, pay ranges, job grades, salary bands, incentive plans, bonuses, commissions, and allowances. Understanding of employee benefits such as health insurance, retirement plans, paid leave, wellness programs, flexible benefits, and other total-rewards programs. Strong ability to conduct internal equity, pay-gap, market competitiveness, and compensation-cost analyses. Knowledge of compensation regulations, employment requirements, taxation principles, benefits compliance, data privacy, and internal controls is advantageous. Familiarity with compensation technologies, workforce analytics, predictive modeling, AI-assisted pay analysis, and automated compensation planning is beneficial. Strong ability to develop reports, dashboards, salary models, executive presentations, and compensation recommendations. Excellent attention to detail, confidentiality, analytical thinking, and problem-solving skills. Ability to communicate compensation and benefits concepts clearly to employees, HR teams, managers, executives, and other stakeholders. Strong project-management skills with the ability to manage annual compensation cycles, benefits programs, deadlines, vendors, and multiple business priorities. Ability to collaborate effectively with HR, finance, payroll, talent acquisition, legal, leadership, and external consultants. Leadership, team-management, coaching, and strategic reward-planning capabilities are advantageous for Manager-level responsibilities. Relevant certifications such as CCP, GRP, CBP, SHRM-CP, SHRM-SCP, CIPD, or equivalent compensation and HR credentials are advantageous. Strong commercial awareness and understanding of workforce costs, budgeting, employee retention, and reward strategy. High level of integrity, discretion, accuracy, accountability, and professionalism. Strong commitment to continuous learning and staying informed about compensation trends, benefits innovation, pay equity, workforce analytics, HR technology, AI, and modern total-rewards practices.

About the Role<br>We are looking for a results-driven Business Development Manager with 3–5 years of B2B sales experience in IT services, Saa S, or cloud solutions. The ideal candidate will be responsible for driving new business acquisition, developing enterprise relationships, managing the complete sales cycle, and expanding existing accounts across the Dubai and wider UAE market. Candidates based out of UAE only.<br>The role requires strong commercial acumen, excellent communication and negotiation skills, and the ability to engage with mid-market and enterprise decision-makers. Exposure to AWS and cloud-based solutions is highly preferred.<br>Key Responsibilities<br>Business Development & Market Expansion Identify, target, and acquire high-value B2B clients across IT services, Saa S, and cloud solutions. Develop and execute go-to-market strategies for Dubai and the wider UAE market. Build a strong sales pipeline through Linked In, networking, referrals, industry events, and other channels. Identify and penetrate key industry verticals including media, fintech, healthcare, e-commerce, and logistics. Build relationships with senior decision-makers and key stakeholders.<br>B2B Sales & Client Acquisition Own the complete sales cycle from lead generation, qualification, proposal, negotiation, and closure. Conduct client presentations, solution demonstrations, and customized sales pitches. Work closely with pre-sales and technical teams to position AWS-based and other cloud solutions. Lead commercial discussions covering pricing, contracts, SLAs, and service agreements. Consistently achieve or exceed quarterly and annual revenue targets.<br>Account Management & Growth Manage and grow key enterprise accounts as the primary commercial point of contact. Drive upselling and cross-selling opportunities across the service portfolio. Develop long-term relationships and act as a trusted business advisor to clients. Drive customer satisfaction, retention, renewals, and account expansion.<br>Market Intelligence & Strategy Monitor market trends, customer requirements, competitor activity, and pricing across Dubai, UAE, and APAC. Provide market and customer insights to leadership to support business strategy. Support marketing initiatives, channel partnerships, and regional brand-building activities.<br>Sales Operations & Reporting Maintain accurate CRM records and ensure consistent pipeline updates using Zoho or equivalent CRM platforms. Prepare sales forecasts, funnel reports, and performance dashboards. Track pipeline health, opportunity progression, and sales performance. Coordinate with delivery and project teams to ensure a smooth post-sales handover.<br>Candidate Requirements<br>Experience3–5 years of B2B sales/business development experience in IT services, Saa S, cloud, or related technology solutions. Proven track record of achieving or exceeding sales targets. Experience selling to mid-market and enterprise customers. UAE/GCC market experience is strongly preferred. Experience managing complete sales cycles and complex, multi-stakeholder deals.<br>Technical Knowledge Strong understanding of Saa S, IT services, subscription, and managed-services sales models. Working knowledge of AWS cloud fundamentals, including EC2, S3, RDS, and related services. Ability to conduct credible first-level technical conversations with customers. Familiarity with mobile application development and custom software delivery models. Hands-on experience with CRM platforms, sales automation tools, and Linked In Sales Navigator.<br>Core Skills Excellent English communication, presentation, negotiation, and relationship-management skills. Strong business development and consultative selling capabilities. Strategic and analytical mindset with a data-driven approach to sales. Ability to independently manage complex sales cycles and multiple stakeholders. Self-motivated and comfortable working in a fully remote environment. Strong networking and relationship-building skills.<br>Education Bachelor's degree in Business, Marketing, Information Technology, or a related field. MBA is preferred but not mandatory.<br>Preferred Qualifications AWS certification such as AWS Cloud Practitioner or Solutions Architect – Associate. Prior international, offshore, or cross-border sales experience. Established professional network among business and technology decision-makers in Dubai/UAE. Valid UAE residency and authorization to work remotely from Dubai.<br>Key Performance Indicators (KPIs) Revenue Achievement: Quarterly and annual revenue booked against assigned targets. New Client Acquisition: Number of new logos acquired per quarter. Pipeline Coverage: Value, quality, and velocity of qualified opportunities. Account Growth: Upsell and cross-sell revenue from existing accounts. Client Retention: Customer retention and renewal rates. Sales Conversion: Lead-to-opportunity and opportunity-to-closure performance.<br>What We’re Looking For We are looking for a hunter-oriented B2B sales professional who can build a market from the ground up, engage senior decision-makers, generate qualified opportunities, and convert them into long-term enterprise relationships. The ideal candidate combines strong sales execution with enough technical understanding to sell IT, Saa S, and AWS/cloud solutions confidently.

The challenge<br><br>Your job: minimize legal risk across Deriv's fintech operations—where contract missteps create exposure, where disputes don't have clear precedents, and where legal operations need to scale as fast as the business grows.<br><br>You'll manage contracts from draft to termination, handle litigation where fintech creates novel questions, and design legal processes that eliminate manual work. You make judgment calls on complex matters, build frameworks that scale, and advise when compliance requirements conflict with commercial objectives.<br><br>This isn't legal administration. It's making legal decisions that shape what the business can build.<br><br>AI can draft contracts and research case law. Only you can negotiate terms that balance protection with speed, decide litigation strategy, and design legal operations that actually work<br><br>Why this matters<br><br>Deriv's mission is Trading for Anyone, Anywhere, Anytime. Operating globally means navigating complex, often conflicting legal frameworks. Your legal work determines which products we can launch, which partnerships we can form, and whether our business operations withstand regulatory scrutiny and legal challenge.<br><br>Your legal expertise enables business growth by providing clear guidance on what's legally permissible and building frameworks that let us move fast without creating unmanageable risk.<br><br>Why Deriv<br><br>We're building AI for legal work. Not talking about it—building it. You'll partner with engineers to automate contract drafting, legal research, and compliance tracking. You decide what we build next. You'll own outcomes, not just provide opinions. Handle complex legal projects with real business consequences. Make decisions, not just legal memos You're part of strategy, not just risk review. Your legal assessments shape product decisions, partnership strategy, and operational approach.<br><br><br>What You'll Do<br><br>Draft and manage contracts where terms need to protect Deriv while enabling deals to close. Make calls on acceptable risk when standard provisions don't fit. Own high-risk legal matters where precedent is unclear. Provide legal guidance that enables business decisions, not just identifies problems. Make judgment calls when legal safety conflicts with commercial objectives. Assess exposure, decide litigation strategy, and manage external counsel on matters where fintech creates novel legal questions. Create policies for contract governance and regulatory compliance that work as we expand. Update proactively as regulations evolve, not reactively when auditors find gaps. Advise on cross-border legal matters including data privacy (GDPR and global frameworks), regulatory compliance, and licensing requirements across multiple jurisdictions. Partner with engineers to build AI tools for contract drafting, legal research, and compliance tracking. Design processes that eliminate repetitive work so legal expertise focuses where it actually matters. Translate complex legal requirements into practical guidance. Train teams on legal boundaries so they can move fast without creating exposure. Collaborate with senior stakeholders across business, compliance, risk, and product functions to drive legally sound and commercially viable outcomes.<br><br><br>Who You Are<br><br>You are a qualified legal professional with 6+ years in corporate legal where you've owned complex matters, not just reviewed them. You've provided legal advice when the safe answer was 'no' but the business needed 'how.'You understand fintech law in practice. You know how regulations work when technology moves faster than legislation. You're comfortable with AI and automation. You use AI tools already or you're eager to learn to automate legal processes. You assess risk without killing momentum. You're commercially pragmatic, helping business make informed decisions with sound judgment and accountability. You explain legal complexity in plain language. You translate legal requirements into guidance that engineers, product managers, and executives can actually use. Strong English communication. You have multi-jurisdictional experience advising global organizations. Exposure to data privacy frameworks (GDPR or equivalent) is desirable. You demonstrate strong stakeholder management skills, with the ability to influence senior decision-makers and balance competing priorities.<br><br><br>The honest reality<br><br>You'll own legal matters that shape business direction across global markets. You'll build frameworks that enable product launches and partnership opportunities. And you'll help create AI tools that make legal work more efficient.<br><br>The stakes are high. Legal decisions have real business consequences—contract terms determine partnership viability, regulatory compliance shapes market access, and legal guidance enables or constrains growth. You'll need sound judgment and the ability to balance legal protection with business pragmatism.<br><br>Location<br><br>You'll be based at our Dubai office in Business Bay, working with over 200 professionals from diverse backgrounds. Our culture is unique, and we live by our values and leadership principles, so it's worth learning more about Deriv's culture.

<p><span>We are looking for a hands-on and service-oriented <strong>Systems Administrator</strong> to manage the organisation’s core technology systems and ensure services remain stable, secure and well documented. The role will cover Microsoft 365, identity and access management, collaboration platforms, endpoint administration and cloud-hosted systems.</span></p><p><span>As the organisation’s technology environment develops, the role will also support enterprise applications such as CRM, ERP, PPM, DAM, workflow, reporting and analytics platforms.</span></p><h5><span><strong>Key Responsibilities</strong></span></h5><p><span><strong>Core Systems Administration</strong></span></p><ul><li><p><span>Administer Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, licensing, groups, permissions and service health.</span></p></li><li><p><span>Manage identity and access processes, including account provisioning, joiner/mover/leaver activities, MFA, role-based permissions and access reviews.</span></p></li><li><p><span>Coordinate endpoint administration, device configuration, inventory, patching, compliance and device lifecycle activities.</span></p></li><li><p><span>Administer cloud-hosted and subscription-based systems, ensuring access, renewals, ownership and support arrangements are maintained.</span></p></li></ul><p><span><strong>Enterprise Applications</strong></span></p><ul><li><p><span>Support the administration of CRM, ERP, PPM, DAM, workflow and reporting platforms as they are introduced.</span></p></li><li><p><span>Assist with application configuration, user roles, permissions, workflows, basic integrations, releases and vendor-led improvements.</span></p></li><li><p><span>Work with system owners and users to translate operational requirements into practical system solutions.</span></p></li></ul><p><span><strong>Security and Service Management</strong></span></p><ul><li><p><span>Apply cybersecurity, data protection, access-control and information-handling standards.</span></p></li><li><p><span>Maintain accurate records of system access, configuration, licences, assets and service changes.</span></p></li><li><p><span>Manage system requests and incidents and coordinate issue resolution with managed service providers and vendors.</span></p></li><li><p><span>Support system upgrades, patches, releases and configuration changes.</span></p></li><li><p><span>Escalate security risks, recurring incidents and access exceptions when required.</span></p></li></ul><p><span><strong>Documentation and User Support</strong></span></p><ul><li><p><span>Maintain SOPs, system guides, service maps, configuration records, knowledge articles and change logs.</span></p></li><li><p><span>Prepare user guides, FAQs and short training materials for core systems and new applications.</span></p></li><li><p><span>Identify recurring issues and recommend improvements to system reliability, efficiency and user experience.</span></p></li><li><p><span>Provide clear and patient guidance to technical and non-technical users.</span></p></li></ul><p><span><strong>Qualifications and Experience</strong></span></p><ul><li><p><span>Diploma or Bachelor’s degree in Information Technology, Computer Science, Information Systems or a related field.</span></p></li><li><p><span>Minimum <strong>4 years of experience</strong> in systems administration, IT operations, infrastructure support or cloud platform administration.</span></p></li><li><p><span>Hands-on experience with Microsoft 365, Azure/Entra ID, Teams, SharePoint, OneDrive, endpoint tools, permissions, licensing and user lifecycle management.</span></p></li><li><p><span>Experience working with managed service providers, application vendors and external technical teams.</span></p></li><li><p><span>Exposure to ERP, HRIS, CRM, PPM, DAM, workflow automation or reporting platforms is desirable.</span></p></li><li><p><span>Microsoft 365, Azure/Entra ID, endpoint management, ITIL, cybersecurity, networking or cloud certifications are an advantage.</span></p></li><li><p><span>Strong troubleshooting, documentation, communication and customer-service skills.</span></p></li><li><p><span>Ability to work effectively in an evolving technology environment.</span></p></li></ul>