Call Center Jobs in UAE

Company Description <br>MCNX GARAGE is an automotive service center based in Dubai, focused on providing reliable maintenance, repair, and diagnostics for a wide range of vehicles. The workshop is dedicated to quality workmanship, transparent service, and timely delivery to ensure customer satisfaction and repeat business. MCNX GARAGE combines practical expertise with modern tools and processes to handle both routine servicing and complex mechanical issues. Team members collaborate closely to maintain high safety standards and consistent service quality.<br>Role Description<br>The Automotive Business Development Manager is a full-time, on-site role based in Dubai. <br>The primary responsibility of this role is to bring new customers to the workshop by utilizing an existing customer portfolio and professional network within the UAE automotive industry.<br>The successful candidate will:<br>Develop new business opportunities. Bring individual and corporate customers to the workshop. Build and maintain long-term customer relationships. Follow up with customers to ensure satisfaction and repeat business. Work closely with the Operations Manager to ensure excellent customer service. Achieve monthly sales and business development targets. Represent MCNX Garage professionally and contribute to the company’s growth.<br>Qualifications<br>Minimum 5 years of UAE automotive industry experience. Existing customer portfolio and strong network in the UAE. Proven ability to generate new business and increase revenue. Excellent sales, negotiation, and communication skills. Valid UAE driving licence preferred.

Company Description <br>Blue Moon Auto Maintenance Workshop is a multi-brand automotive service center providing guaranteed mechanical and electrical repairs, focusing on reliability and safety. <br>Blue Moon Auto Maintenance Workshop is committed to delivering professional workmanship and consistent service quality to support strong customer trust and satisfaction.<br>Role Description The Workshop Supervisor is a full-time, on-site role based in Sharjah Emirate, United Arab Emirates. This role oversees day-to-day workshop operations, including planning and assigning service tasks, monitoring workflow, and ensuring timely completion of periodic maintenance, mechanical repairs & electrical diagnostics . The Workshop Supervisor coordinates technicians, manages work orders, checks quality of completed jobs, and ensures compliance with safety and operational standards. The role involves interacting with customers to clarify service needs, provide updates, and support high levels of customer satisfaction. <br>Qualifications Candidates should possess strong supervisory skills, including team coordination, task delegation, and performance monitoring. Candidates should possess hands-on experience in maintenance and repair, with solid understanding of mechanical and electrical systems for multi-brand vehicles . Candidates should possess Minimim 3 years experience in GCC workshop environments with a valid UAE driving licence . Technical diploma or certification in automotive technology or a related field is preferred

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Safely operate forklifts to transport, load, and unload materials, ensuring adherence to safety protocols at all times.</li><li>Conduct regular inspections of the forklift to identify any mechanical issues, reporting problems to maintenance for timely repairs.</li><li>Accurately track inventory levels during loading and unloading processes, updating systems to reflect real-time stock statuses.</li><li>Collaborate with warehouse staff to organize and maintain an efficient layout for optimal workflow and accessibility.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p>Valid forklift operator certification, demonstrating proficiency and adherence to safety regulations.</p></li><li><p>Previous experience working in a warehouse or distribution center, ideally with a focus on material handling.</p></li><li><p>A minimum of 2 years of experience operating forklifts in a fast-paced environment, showcasing reliability and skill.</p></li></ul><p></p></section>

Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA.<br>Are you an experienced Senior Network Engineer with a strong background in data centre networking and Cisco ACI? We’re looking for a specialist who can design, build, and support high-performance, scalable data centre environments.<br>You’ll take a leading role in delivering and supporting enterprise-grade data centre network infrastructure, with a focus on Cisco ACI fabrics and Nexus switching platforms. This position is ideal for someone passionate about modern data centre design, automation, and high availability.<br>Key Responsibilities Design, deploy, and maintain Cisco ACI environments Configure and support Cisco Nexus (NX-OS) switches (5K / 7K / 9K) Manage and optimise data centre network fabrics (Leaf-Spine architectures) Troubleshoot complex issues across data centre and core networking environments Implement and maintain VXLAN / EVPN solutions Collaborate with compute, storage, and cloud teams Produce technical documentation and best practice standards<br>Key Skills & Experience Extensive experience with Cisco ACI and data centre networking Strong knowledge of Cisco Nexus platforms (NX-OS) Solid understanding of Leaf-Spine architecture, VXLAN, and EVPNExperience working in large-scale or enterprise data centre environments Familiarity with network automation (Python, Ansible) is beneficial Strong troubleshooting and analytical skills Certifications such as CCNP Data Center or CCIE highly desirable

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us</b></p><p><br></p><p>We are a well-established aesthetic and beauty clinic with 20 years of excellence in the heart of Dubai’s Financial Center. Located steps away from the Metro, we offer a professional, high-end environment and a loyal clientele.</p><p><br></p><p><b>We Offer</b></p><p><br></p><p>Very competitive salary (based on experience)</p><p>Metro-accessible location (2 min walk)</p><p>Stable, 20-year reputable clinic</p><p>Friendly, supportive team environment</p><p>Annual leave + visa + health insurance as per UAE law</p><p><br></p><p><b>How to Apply:</b></p><p><br></p><p>Shortlisted candidates will be contacted for an interview.</p><p><br></p><p><br></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Role Overview</p><p><br></p><p>We are looking for a Male Laser Nurse (Tagalog-speaking) with proven local experience to perform advanced laser treatments. You must be DHA licensed or eligible.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Perform laser hair removal, tattoo removal, pigmentation, and vascular lesion treatments.</p><p>Conduct thorough client consultations and patch tests</p><p>Ensure all laser safety protocols are followed (PPE, eyewear, calibration)</p><p>Maintain accurate treatment records in Arabic/English</p><p>Educate clients on pre/post-care in Tagalog or English</p><p>Work collaboratively with our female laser nurse and clinic team</p><p><br></p><p><b>Requirements:</b></p><p><b><span></span></b></p><p>DHA license or eligibility letter (nurse with laser certification)</p><p>Minimum 3 years of laser experience in Dubai (mandatory)</p><p>Must be fluent in Tagalog (to serve our Filipino client base)</p><p>Male candidate (for male grooming/client preference services)</p><p>Strong knowledge of diode, alexandrite, and ND: YAG lasers</p><p>Excellent bedside manner and punctuality</p><p><br></p><p><br></p></div>

Job description We are looking for an experienced, commercially minded Legal Researcher who will have oversight and responsibility for legal matters relating to our clients.<br>Responsibilities:Courts Systems deep knowledge :· Extensive knowledge of all UAE court systems, including Abu Dhabi courts, Dubai courts, RDC (Rental Dispute Center), public prosecution, Ministry of Justice (MOJ) systems, and Rak courts.· Follow-up on cases from registration through to verdict issuance. Judgment Execution:· Registering judgments for execution.· Effectively monitoring the implementation of judgments. Contract Management:· Drafting, reviewing, and negotiating all types of contracts and agreements to ensure compliance with UAE laws.· Drafting responsive memorandum for commercial and rental claims.· Attending rental court sessions and drafting necessary agreements. Representation and Client Communication:· Representing clients in legal proceedings.· Updating files and communicating with clients.· Attending expert meetings and representing clients' interests effectively. Legal Evaluation and Research:· Evaluating, analyzing, and researching all client legal matters.· Providing relevant solutions in the client's best interest.<br>Qualifications Bachelor of law2– 4 years at least of experience in legal firms in UAE UAE driving license is a must , Car owner is preferred. Strong Negotiation skills. Full proficiency in Arabic & English Preferred candidates who can join immediately. Working knowledge of MS Office and database

Job description We are looking for an experienced, commercially minded Legal Researcher who will have oversight and responsibility for legal matters relating to our clients.<br>Responsibilities:Courts Systems deep knowledge :· Extensive knowledge of all UAE court systems, including Abu Dhabi courts, Dubai courts, RDC (Rental Dispute Center), public prosecution, Ministry of Justice (MOJ) systems, and Rak courts.· Follow-up on cases from registration through to verdict issuance. Judgment Execution:· Registering judgments for execution.· Effectively monitoring the implementation of judgments. Contract Management:· Drafting, reviewing, and negotiating all types of contracts and agreements to ensure compliance with UAE laws.· Drafting responsive memorandum for commercial and rental claims.· Attending rental court sessions and drafting necessary agreements. Representation and Client Communication:· Representing clients in legal proceedings.· Updating files and communicating with clients.· Attending expert meetings and representing clients' interests effectively. Legal Evaluation and Research:· Evaluating, analyzing, and researching all client legal matters.· Providing relevant solutions in the client's best interest.<br>Qualifications Bachelor of law2– 4 years at least of experience in legal firms in UAE UAE driving license is a must , Car owner is preferred. Strong Negotiation skills. Full proficiency in Arabic & English Preferred candidates who can join immediately. Working knowledge of MS Office and database

Job description We are looking for an experienced, commercially minded Legal Researcher who will have oversight and responsibility for legal matters relating to our clients.<br>Responsibilities:Courts Systems deep knowledge :· Extensive knowledge of all UAE court systems, including Abu Dhabi courts, Dubai courts, RDC (Rental Dispute Center), public prosecution, Ministry of Justice (MOJ) systems, and Rak courts.· Follow-up on cases from registration through to verdict issuance. Judgment Execution:· Registering judgments for execution.· Effectively monitoring the implementation of judgments. Contract Management:· Drafting, reviewing, and negotiating all types of contracts and agreements to ensure compliance with UAE laws.· Drafting responsive memorandum for commercial and rental claims.· Attending rental court sessions and drafting necessary agreements. Representation and Client Communication:· Representing clients in legal proceedings.· Updating files and communicating with clients.· Attending expert meetings and representing clients' interests effectively. Legal Evaluation and Research:· Evaluating, analyzing, and researching all client legal matters.· Providing relevant solutions in the client's best interest.<br>Qualifications Bachelor of law2– 4 years at least of experience in legal firms in UAE UAE driving license is a must , Car owner is preferred. Strong Negotiation skills. Full proficiency in Arabic & English Preferred candidates who can join immediately. Working knowledge of MS Office and database

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A prestigious multispecialty hospital in Dubai, United Arab Emirates is expanding its Urology &amp; Andrology services and is seeking a highly skilled Consultant/Specialist Urologist to join its advanced surgical team.<br> This role is designed for specialists passionate about delivering comprehensive urological care, supported by cutting edge diagnostic tools, endourology suites, and minimally invasive surgical technologies.<br> The hospital is developing a center of excellence for urology, offering integrated services across kidney, bladder, prostate, and male reproductive health, including advanced management of urological cancers, stone disease, and functional disorders.<br> The successful candidate will be responsible for the diagnosis, medical management, and surgical treatment of urological conditions, ensuring high-quality patient care and clinical outcomes Qualifications Applications are welcome from physicians holding recognised specialist qualifications such as: • American Board of Urology • UK CCT / FRCS (Urology) • Royal College Certification (Canada) • Australian Fellowship (FRACS – Urology) • Arab Board in Urology • DM/MD/FNB/ DNB / FCPS Urology or equivalent recognised specialist qualification Candidates must meet eligibility requirements for DHA / DOH / MOH licensing.<br> Licensing guidance and support will be provided where applicable.<br> Compensation &amp; Benefits • Highly competitive tax-free consultant salary • Performance-based incentives • Housing allowance or accommodation support • Comprehensive family medical insurance • Annual return flight tickets • Professional indemnity / malpractice coverage • Continuing Medical Education (CME) support Licensing &amp; Relocation Support Full assistance will be provided for: • DHA / DOH license conversion guidance • Credential verification and documentation support • Relocation assistance to Dubai / UAE • Hospital onboarding and professional integration support Key Responsibilities – Urology • Diagnose and manage urological disorders, including kidney stones, urinary tract infections, prostate conditions, and bladder disorders • Perform urological surgical procedures, including endoscopic, laparoscopic, and minimally invasive surgeries • Manage urological cancers, including prostate, bladder, and kidney cancers in collaboration with oncology teams • Perform endourological procedures, such as cystoscopy, ureteroscopy, and lithotripsy • Evaluate and treat male reproductive health conditions, including infertility and erectile dysfunction • Manage benign prostatic hyperplasia (BPH) and other lower urinary tract symptoms • Provide care for urinary incontinence and pelvic floor disorders • Conduct pre-operative assessment and post-operative follow-up care • Collaborate with nephrologists, oncologists, radiologists, and other specialists for multidisciplinary care • Utilise advanced imaging and diagnostic tools to support clinical decision-making • Maintain accurate clinical documentation and electronic medical records in compliance with regulatory standards • Participate in clinical audits, research activities, and quality improvement initiatives • Ensure adherence to international urology guidelines and UAE healthcare regulations</span> </div>

The Senior Associate – Business Excellence is a pivotal role mandated to establish and anchor a true Center of Excellence (CoE) for Modon Communities. Truly living up to the "Excellence" in its title, this position is the driving force behind actively sourcing, adapting, and institutionalizing global best practices, robust operational policies, and standardized processes across the enterprise. Moving beyond reactive problem-solving, the Senior Associate ensures that continuous improvement and operational superiority are permanently built into the organization's daily routines.<br>Job Details Roles, Responsibilities, Duties Senior Associate – Business Excellence (Bus Ex) This role is critical for establishing and maintaining the operational discipline necessary to achieve Modon Communities' overarching business objectives. The Senior Associate – Business Excellence acts as the central engine for continuous improvement, process architecture, and operational maturity across the entire enterprise.<br>1. Center of Excellence (CoE) & Global Best Practices Establish the CoE: Act as the foundational leader of the Business Excellence Center of Excellence, setting the enterprise standard for operational maturity and organizational agility. Global Benchmarking & Frameworks: Actively source, adapt, and deploy global best practices. Drive organizational adherence to international quality and excellence frameworks (e.g., EFQM, ISO 9001/14001/45001). Policy & SOP Standardization: Draft, refine, and enforce robust operational policies and Standard Operating Procedures (SOPs), creating a centralized, accessible repository to ensure absolute consistency across all business units. Process Governance & Auditing: Institute a rigorous, recurring audit cadence to monitor compliance with newly established policies, ensuring optimized processes do not regress to legacy behaviours. KPI Formulation: Define and monitor leading and lagging process health metrics, linking localized operational performance directly to Modon Communities' overarching strategic objectives.2. Target Operating Model (TOM) & Process Architecture TOM Redesign & Deployment: Lead the end-to-end analysis, structural redesign, and deployment of future-state Target Operating Models (TOM) across the enterprise, ensuring optimal utilization of People, Processes, and Technology. Enterprise Blueprinting: Architect and map complex cross-functional workflows using Tier-1 architecture tools (e.g., ARIS, Visio, Compelion etc) establishing clear baselines for current state operations. Value Stream Mapping (VSM): Conduct macro-level mapping of core enterprise value streams to identify major bottlenecks, redundancies, and non-value-added activities spanning multiple departments. Digital Transformation & Automation Readiness: Partner closely with IT and Data Analytics teams to identify, document, and standardize highly repetitive manual processes, preparing them for digitization or Robotic Process Automation (RPA). Workflow Standardization: Eliminate fragmented, localized workarounds by enforcing standardized process architectures across both corporate support services (Finance, HR, IT) and frontline asset management.3. Lean Six Sigma & Trimodal Continuous Improvement Waste Elimination (Muda): Systematically apply Lean Six Sigma methodologies to identify, quantify, and eradicate the "8 Wastes" (Defects, Overproduction, Waiting, Non-Utilized Talent, Transportation, Inventory, Motion, Extra Processing) from daily operations. Facilitate Kaizen (Speed): Rapidly deploy to the frontline to lead 0–8 week Kaizen sprint events, resolving immediate operational friction and delivering rapid, highly visible "Quick Wins."Champion A3 Problem-Solving (Tactical): Guide cross-functional teams through structured A3 thinking to systematically dismantle persistent, medium-complexity roadblocks (2–12 month resolution). Lead DMAIC Projects (Insights): Act as the lead facilitator for transformative, data-intensive DMAIC initiatives, relying on statistical process control to redesign core enterprise value streams and achieve multi-million-dirham breakthroughs. Data-Driven Root Cause Analysis: Leverage business intelligence and process mining concepts to uncover hidden inefficiencies, moving teams away from assumption-based problem-solving.4. Silo Elimination, CX & Operational Harmonization Cross-Functional Integration: Act as the operational "connective tissue," actively dismantling deeply entrenched departmental silos to create a unified organizational workflow. Seamless Handoffs & SLAs: Design and govern frictionless handoffs by establishing strict internal Service Level Agreements (SLAs) between independent community assets and centralized corporate functions. Customer Journey Optimization (CX): Map and optimize end-to-end resident and customer journeys. Guarantee that internal process optimizations directly translate into higher service quality, reliability, and frictionless experiences for end-users. Optimize Total Cost of Ownership (TCO): Ensure that harmonized processes directly maximize enterprise resource utilization and reduce the operational running costs of physical assets and facilities. Vendor & Third-Party Harmonization: Extend operational excellence standards to external contractors, FM providers, and suppliers, ensuring their workflows integrate seamlessly with Modon Communities' internal processes.5. Cultural Transformation & Capability Building Drive CI Culture: Act as a relentless change agent, transforming continuous improvement from a temporary, project-based initiative into an embedded, daily organizational behaviour. Internal Certification Academies: Design, build, and deliver comprehensive internal training modules and certification programs (e.g., internal Yellow Belt or Green Belt training) focused on foundational Lean tools (5S, Visual Management, Ishikawa). Change Management Application: Apply structured change management methodologies (such as ADKAR) to successfully guide operational teams through disruptive process transitions, minimizing downtime and resistance. Innovation & Idea Funnel: Establish and manage a centralized "Idea Funnel" to capture, evaluate, and recognize grassroots efficiency suggestions from frontline employees. Coach and Mentor: Provide hands-on coaching to departmental leaders, community managers, and process owners, empowering them to continuously evaluate and sustain optimized workflows independently.<br>Qualification:1. Academic & Educational Background Required Degree: Bachelor’s degree in Business Administration, Engineering, Quality Management, Data Science, Computer Science, Business Analytics, or a related field. Preferred Advancements: A Master’s degree (MBA, MSc in Project Management, or Engineering Management) is considered a strong differentiator.2. Professional Certifications Lean Six Sigma Mastery: Active Lean Six Sigma Black/Green Belt certification is strictly required (Black Belt is highly preferred). Excellence & Quality Frameworks: Certifications or formal training in EFQM, ISO standards (9001, 14001, 45001), or Business Process Management (BPM/BPMN 2.0). Change Management: Formal certification in Change Management (e.g., Prosci / ADKAR) is considered a strong differentiator.

B2B Saa S Sales — Account Executive<br>???? Dubai, UAE | ???? AED 10,000/month base + uncapped commission<br>Looking for your next move in Saa S sales? <br>You'll be selling AI-powered Saa S tools that help sales and operations teams cut out admin — think automatic call and CRM capture, and AI-assisted work that comes with a built-in audit trail for accountability. You'll be talking to sales leaders, Rev Ops, and operations teams at growing B2B companies already using Salesforce, Hub Spot, Zoho, or Dynamics — people who feel the pain of manual data entry and messy follow-up every single day.<br>This is full-cycle sales — you own the deal from first outbound message to signed contract. <br>What you'll bring: ???? 2–4 years of B2B Saa S sales experience ???? A track record of hitting quota ???? Comfortable running a consultative process, not a script ???? Confident presenting to founders and department heads ???? Genuine interest in AI and how it's changing how teams work<br>What's on offer: ???? AED 10,000/month base ???? Uncapped commission — strong OTE for reps who perform ???? Early-stage Saa S team, real influence on product direction ???? A product that sells itself once a prospect sees the demo

Job Title - Customer Service Team Leader – FMCG/ Distribution Type – Permanent Work Location – Dubai Mandatory – Min 5-6 years of experience in Customer Service or Call Centre operations, with a strong background in FMCG distribution or high-volume order management, handling bulk order processing and customer escalations effectively.<br>Responsibilities:Lead and manage a team of 8–10 Customer Service Representatives, ensuring high productivity and service standards in a fast-paced environment. Oversee the accurate and timely processing of 300+ customer orders per day, including manual entry of bulk orders and Local Purchase Orders (LPOs). Handle customer, warehouse, and delivery-related queries and escalations, ensuring timely issue resolution and seamless order fulfillment. Act as the key liaison between team members, management, and cross-functional stakeholders including Sales, Warehouse, Supply Chain, and Logistics teams. Monitor order processing accuracy, quality standards, and team performance to maintain excellent customer satisfaction levels. Conduct regular coaching, training, and performance reviews to support team development and continuous improvement. Analyze operational reports and identify process improvement opportunities to enhance productivity, efficiency, and service delivery. Ensure adherence to service level agreements (SLAs), operational procedures, and customer-specific order processing requirements while performing effectively in a high-pressure FMCG distribution environment.

We're Hiring: E-Commerce Finance Executive at M. H. Enterprises L. L. C!<br><br>We are looking for a skilled professional to join our team with strong finance and e-commerce expertise.<br><br>Key Responsibilities:<br><br>✅ Generate and manage tax invoices for e-commerce accounts in compliance with UAE VAT regulations.<br><br>✅ Reconcile sales, payments, deductions, and claims between e-commerce platform statements and MH internal records.<br><br>✅ Manage and execute transactions through the MH internal PAF system.<br><br>✅ Ensure timely processing and approval of invoices, credit notes, and debit notes.<br><br>✅ Investigate and resolve discrepancies related to pricing, promotions, returns, and payments.<br><br>✅ Coordinate with finance, logistics, sales teams, and platform partners to ensure accurate order and invoice processing.<br><br>✅ Maintain records and prepare daily, weekly, and monthly reconciliation reports.<br><br>✅ Monitor outstanding receivables and follow up on pending payments and claims.<br><br>✅ Support brand-wise profitability tracking and financial reporting.<br><br>✅ Ensure compliance with internal controls, company policies, and statutory requirements.<br><br>Key Requirements:<br><br>???? Bachelor's degree in Commerce or other relevant fields.<br><br>????Proficiency in Excel.<br><br>Interested candidates can send their CV to recruitment@mhdubai.com<br><br>For more information, call: 04 315 1444<br><br><br><br>#Hiring<br>#Dubai Jobs<br>#Finance Jobs<br>#Ecommerce Finance<br>#UAEJobs<br>#MHEnterprises

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>Receptionist (UAE National only) <br><br>Work Location: KIZAD, location between Abu Dhabi and Dubai.<br><br>Estimated Salary: AED 8-10K per month <br><br>Work Pattern: 3-4 working days per week. <br><br>Opportunity:<br><br>Looking for a UAE National to take on a Receptionist role based in KIZAD for an international oil and gas company. The role comes with training and a platform for growth into other areas of their business. <br><br>Applicants must have a UAE family book.<br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">UAE National, Administration, Admin, Office Manager, Receptionist<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p>Meet customers with pleasant appearance on their arrival to Service Reception and guide them properly with courtesy</p><br><br>Responsibilities:<br><p><strong>Functional Roles and Responsibilities&nbsp;</strong><br>• Provide an efficient and courteous welcome to the customers by arranging to seat them and keep them comfortable till they are attended by the Service Advisor with minimum waiting time.&nbsp;<br>• Being responsible for creating an initial impression about the company, strictly follow the dress code.&nbsp;<br>• Update appointment board on daily bases and explain the importance of appointment to the customers who come without appointment.&nbsp;<br>• Incase of overcrowding in reception, manage the situation efficiently to ensure customers are happy.&nbsp;<br>• Assist in maintaining courtesy/ loaner cars.&nbsp;<br>• Ensure reception area is kept clean and arrange to remove vehicles as soon as possible.&nbsp;<br>• Assist customers in all possible ways to ensure their business needs are met.&nbsp;<br>• Call customers to remind them of their service appointment</p><br><br>Qualifications:<br><p>Education/Certification and Continued Education&nbsp;<br>• High School level educated &amp; PC literate<br>Knowledge and Skills&nbsp;<br>• Pleasant personality and helping attitude&nbsp;<br>• Cordial and effective communication (bilingual is added advantage)&nbsp;<br>• Arabic Speaker Preferred<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>• To welcome the customers in a courteous and to answer phone efficiently and provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.<br>Responsibilities:<br>Functional Roles and Responsibilities<br>• Be part of the Telemarketing activities during campaigns.<br>• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance<br>• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor<br>• Direct the customer to the relevant advisor who will attend to him<br>• Call customers to get follow feedback on their visits to ATM.<br>• Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction<br>• Support the reception in managing the courtesy vehicles.<br>• Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.<br>Qualifications:<br>Education/Certification and Continued Education<br>• High school Certificate<br>Years of Experience<br>• 1-2 years relevant experience<br>Knowledge and Skills<br>• Customer service skills/ certification is an advantage<br>• Exposure to multicultural environment<br>• Well groomed with pleasant personality<br>• Excellent communication skills</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.</p><br><p>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.</p><br><p><span>The<b>Genesys AI Architect</b>&nbsp;is&nbsp;a&nbsp;senior&nbsp;presales&nbsp;AI&nbsp;specialist who&nbsp;operates&nbsp;across&nbsp;three&nbsp;core&nbsp;motions: &nbsp;</span></p><br><ul><li><span>Driving&nbsp;strategic AI opportunities&nbsp;with&nbsp;customers and&nbsp;sales&nbsp;teams&nbsp;&nbsp;</span></li><li><span>Scaling the field through reusable assets, technical enablement, and coaching&nbsp;</span></li><li><span>Shaping product and go-to-market direction through real-world customer and field feedback&nbsp;&nbsp;</span></li></ul><p><span>This role requires a blend of deep AI technical acumen, exceptional&nbsp;sales, communication, and executive storytelling&nbsp;skills, and the ability to translate complex capabilities into clear, actionable business value.&nbsp;</span></p><br><p><span><b>Key Responsibilities:</b>&nbsp;</span></p><br><ul><li><p><span><b>Design end-to-end AI systems for customer experience use cases.</b>Architect reliable, production-ready AI solutions that go beyond prompt design, combining LLMs, deterministic workflows,&nbsp;tools,&nbsp;and orchestration layers. Define how AI interacts across the full journey (self-service, agent&nbsp;copilot,&nbsp;journey management, and&nbsp;back-office&nbsp;automation), including fallback strategies, human handoff, and failure handling. &nbsp;</span></p><br></li><li><p><span><b>Optimize&nbsp;retrieval-augmented generation (RAG) and knowledge architectures to extend Genesys solutions where&nbsp;required</b>.&nbsp;Design scalable knowledge and retrieval strategies that ground AI responses in enterprise data. Develop approaches for content structuring, chunking, embedding, and ranking to ensure accuracy, relevance, and freshness. Partner with customers to align AI outputs with trusted knowledge sources while balancing performance, latency, and governance requirements.&nbsp;</span></p><br></li><li><p><span><b>Establish AI evaluation frameworks and quality measurement strategies</b>.&nbsp;Define how success is measured for AI-driven experiences, including accuracy, containment, customer satisfaction, and business impact. Create test sets, evaluation methodologies, and feedback loops to continuously improve performance. Translate technical quality metrics into business-relevant outcomes to support customer decision-making and adoption.&nbsp;</span></p><br></li><li><p><span><b>Engineer contextual AI experiences that&nbsp;leverage&nbsp;real-time data and conversation state</b>.&nbsp;Design how AI systems incorporate dynamic&nbsp;context&nbsp;such as customer data, interaction history, and external signals.&nbsp;Optimize&nbsp;context&nbsp;management&nbsp;and prompt structure to maximize relevance while managing token limits and response quality. Ensure AI interactions&nbsp;remain&nbsp;coherent, personalized, and aligned across channels and touchpoints.&nbsp;</span></p><br></li><li><p><span><b>Design for scalability, latency, and cost efficiency in enterprise environments</b>.&nbsp;Evaluate and&nbsp;optimize&nbsp;AI solutions for real-world constraints, including response time (especially for voice), throughput, and cost at scale. Make informed tradeoffs across model selection, caching strategies, and architecture patterns to deliver&nbsp;performant&nbsp;and economically&nbsp;viable&nbsp;solutions. Ensure designs meet enterprise expectations for reliability and responsiveness.&nbsp;</span></p><br></li><li><p><span><b>Leverage expert-level knowledge of Genesys AI capabilities</b>to articulate and&nbsp;demonstrate&nbsp;product value to customers and prospects.&nbsp;</span></p><br></li><li><p><span><b>Support pre-sales activities</b>&nbsp;such as technical discovery, solution design, product demonstrations, sandbox/trial engagements, AI integration guidance, and value assessments.&nbsp;</span></p><br></li><li><p><span><b>Design and deploy&nbsp;AI&nbsp;prototypes&nbsp;in sandbox</b>and/or customer development environments to&nbsp;validate&nbsp;use cases, integrations, latency, and success criteria<b>,</b>and to highlight the differentiated value of Genesys AI.&nbsp;</span></p><br></li><li><p><span><b>Partner with account teams and&nbsp;Professional Services&nbsp;to transition successful prototypes into production pilots</b>supporting technical&nbsp;handoff,&nbsp;hardening, KPI alignment, and business outcome validation.&nbsp;</span></p><br></li><li><p><span><b>Build integrations to&nbsp;third-party systems via RESTful APIs and emerging interoperability patterns such as MCP and A2A</b>&nbsp;showcasing&nbsp;the art of the possible&nbsp;with&nbsp;Genesys Cloud AI solutions.&nbsp;</span></p><br></li><li><p><span><b>Develop reusable technical assets</b>and enable Solution Consultants, partners, and account teams through workshops, coaching, and scalable technical content.&nbsp;</span></p><br></li><li><p><span><b>Provide technical feedback and strategic insights to&nbsp;Product Management and Engineering</b>on AI product design, implementation considerations, and customer-driven enhancements.&nbsp;</span></p><br></li><li><p><span><b>Influence CIO/CTO-level stakeholders and position Genesys</b>&nbsp;as integral to an organization’s broader IT and transformation strategy.&nbsp;</span></p><br></li></ul><p><span><b>Requirements:</b>&nbsp;</span></p><br><br><ul><li><p><span><b>AI Architecture &amp; Technical Judgment:</b>&nbsp;Hands-on experience&nbsp;designing&nbsp;modern AI solutions&nbsp;for customer experience&nbsp;orchestration&nbsp;and contact center use cases&nbsp;using the right&nbsp;mix of&nbsp;classic ML, NLU/NLP,&nbsp;retrieval-based systems,&nbsp;LLMs, orchestration patterns,&nbsp;tool&nbsp;use&nbsp;and agentic&nbsp;approaches. Ability to make and defend architecture tradeoffs across latency, cost, explainability, governance, multilingual requirements, and business risk.&nbsp;</span></p><br></li><li><p><span><b>Enterprise Integration &amp; Real-Time Design:</b>&nbsp;Expertise&nbsp;integrating AI solutions with enterprise platforms, knowledge sources,&nbsp;RESTful&nbsp;APIs, event-driven architectures, identity systems, and broader cloud ecosystems. Able to&nbsp;design&nbsp;for&nbsp;real-world constraints including voice latency, fallback paths, throughput, reliability, and secure data access.&nbsp;</span></p><br></li><li><p><span><b>Evaluation, Governance &amp; Observability:</b>&nbsp;Ability to define AI evaluation strategies, success metrics, and monitoring approaches across offline and online testing, retrieval quality, tool-call accuracy, safety, drift, auditability, and cost control.&nbsp;</span></p><br></li><li><p><span><b>Executive Communication &amp; Field Enablement:</b>&nbsp;Strong ability to translate complex AI architectures into clear business value for technical and executive stakeholders, while also creating reusable assets, workshops, and enablement content that scale field capability across the SC organization.&nbsp;</span></p><br></li><li><p><span><b>Prompt Design &amp; AI Workflow Optimization</b>: Practical experience designing prompts, context strategies, and orchestration flows as part of a broader system architecture, rather than as a standalone discipline.&nbsp;</span></p><br></li><li><p><span><b>Technical Demonstration Prowess:</b>Proven&nbsp;ability to create, deliver, and adapt compelling technical demonstrations and presentations that clearly articulate AI integration points and business impact.&nbsp;</span></p><br></li><li><p><span><b>Sales&nbsp;Acumen</b>:&nbsp;Demonstrated&nbsp;success partnering with sales teams to understand customer challenges and provide AI-focused technical solutioning.&nbsp;</span></p><br></li><li><p><span><b>Business&nbsp;Value&nbsp;Orientation:</b>&nbsp;Ability to&nbsp;identify&nbsp;opportunities for process optimization and recommend AI-driven solutions that enhance customer outcomes and operational efficiency.&nbsp;</span></p><br></li><li><p><span><b>Executive&nbsp;Presence:</b>Proven&nbsp;ability to influence CIO/CTO decision-makers.&nbsp;</span></p><br></li><li><p><span>Strong understanding of the Genesys Cloud platform and Genesys AI preferred.&nbsp;</span></p><br></li><li><p><span>Foundational understanding of programming concepts (Python preferred).&nbsp;</span></p><br></li></ul><p>#LI-MC1</p><br><br><p>If a Genesys employee referred you, please use the link they sent you to apply.</p><br><p><b>About Genesys:</b></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;<span>www.genesys.com</span>.</span></p><br><p><b>Reasonable Accommodations:</b></p><br><p>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <span>reasonable.accommodations@genesys.com</span>.</p><br><p>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</p><br><p>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</p><br><p><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or <span><span><span><span><span><span><span><span><span><span><span><span>expression,&nbsp;marital</span></span></span></span></span></span></span></span></span></span></span></span> status, domestic partner <span><span><span><span><span><span><span><span><span><span><span><span>status,&nbsp;national</span></span></span></span></span></span></span></span></span></span></span></span> origin, genetics, <span><span><span><span><span><span><span><span><span><span><span><span>disability,&nbsp;military</span></span></span></span></span></span></span></span></span></span></span></span> and&nbsp;veteran status, and other protected characteristics.</b></p><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div>

Job Summary:<br>The incumbent owns owns a portfolio of strategic HORECA customers as if they were a personal business—growing revenue, margin and share of wallet by acting as a trusted commercial and culinary advisor, not a price-driven order processor. This is explicitly not a traditional sales representative role. The Key Account Manager is the commercial owner of named strategic accounts, accountable for their growth, profitability, retention and satisfaction end-to-end, combining chef-level product credibility with disciplined commercial planning.<br>Job Responsibilities:<br>Account Planning• Build and maintain a living account plan for every strategic customer: menu mix, current spend, whitespace opportunity, competitive exposure and growth actions.<br>• Prioritize accounts and time intelligently based on growth potential and profitability — not simply order size or ease of relationship.<br>Business Development• Hunt for new strategic business within the assigned territory or segment, not just service existing volume.<br>• Identify expansion opportunities within existing groups (new outlets, new brands, new menus) as a primary growth lever.<br>Relationship Management• Build multi-level relationships across chefs, procurement, F&B management and ownership — becoming the trusted advisor customers call before they call anyone else.<br>• Represent the voice of the customer internally, ensuring GMG's service, quality and product development respond to real operator needs.<br>Menu Consultation• Understand each customer's menu, food cost structure and culinary direction well enough to propose product and cut solutions that improve their profitability, not just GMG's sell-through.<br>• Bring cooking-method and application knowledge (grilling, braising, sous-vide, portion control) into every menu conversation.<br>Cross-Selling & Upselling• Actively introduce value-added, portioned, cooked and premium branded products into accounts historically bought on commodity protein.<br>• Grow penetration across the full portfolio — beef, lamb, poultry, seafood and manufactured products — rather than defending a single category.<br>Negotiation & Commercial Planning• Negotiate pricing, terms and contracts that protect margin while securing long-term volume commitments.• Build and defend the commercial rationale for every deal — understanding customer profitability, not just the company's own margin.<br>Pipeline Management & Forecasting• Maintain accurate, live pipeline and forecast data in CRM — forecast accuracy is a core professional standard, not an administrative afterthought.<br>• Provide demand signals into supply chain and manufacturing planning for value-added and portioned lines.<br>Market Intelligence• Track menu trends, competitor activity and emerging cuisine/format trends relevant to assigned accounts.<br>• Translate market intelligence into concrete account actions, not just reporting.<br>Customer Profitability, Product & Quality• Understand customer-level profitability (mix, terms, service cost) and actively manage it, not just top-line revenue.<br>• Maintain expert-level product knowledge: cuts, grades, origin (including Brazilian Beef and Certified Angus Beef), cooking applications and shelf life.<br>• Own cold chain and quality standards understanding well enough to manage customer expectations and prevent avoidable complaints.<br>Complaint Resolution & Customer Retention• Own resolution of quality, service or logistics complaints professionally and quickly — treating every complaint as a retention moment, not a nuisance.<br>• Proactively manage renewal and retention risk on strategic accounts before it becomes a lost-business event.<br>New Product Launches & Portfolio Expansion• Lead the introduction of new products, cuts and origins into assigned accounts, educating chefs and procurement on application and value.<br>• Systematically expand portfolio penetration account by account as new capacity (portioning, value-added manufacturing) comes online.<br>Internal Collaboration• Work closely with logistics, quality, manufacturing and trade marketing to ensure the customer promise is delivered end-to-end.<br>• Escalate operational risks (cold chain, supply, quality) before they become customer-facing failures.

Job Summary:<br>The incumbent owns owns a portfolio of strategic HORECA customers as if they were a personal business—growing revenue, margin and share of wallet by acting as a trusted commercial and culinary advisor, not a price-driven order processor. This is explicitly not a traditional sales representative role. The Key Account Manager is the commercial owner of named strategic accounts, accountable for their growth, profitability, retention and satisfaction end-to-end, combining chef-level product credibility with disciplined commercial planning.<br>Job Responsibilities:<br>Account Planning• Build and maintain a living account plan for every strategic customer: menu mix, current spend, whitespace opportunity, competitive exposure and growth actions.<br>• Prioritize accounts and time intelligently based on growth potential and profitability — not simply order size or ease of relationship.<br>Business Development• Hunt for new strategic business within the assigned territory or segment, not just service existing volume.<br>• Identify expansion opportunities within existing groups (new outlets, new brands, new menus) as a primary growth lever.<br>Relationship Management• Build multi-level relationships across chefs, procurement, F&B management and ownership — becoming the trusted advisor customers call before they call anyone else.<br>• Represent the voice of the customer internally, ensuring GMG's service, quality and product development respond to real operator needs.<br>Menu Consultation• Understand each customer's menu, food cost structure and culinary direction well enough to propose product and cut solutions that improve their profitability, not just GMG's sell-through.<br>• Bring cooking-method and application knowledge (grilling, braising, sous-vide, portion control) into every menu conversation.<br>Cross-Selling & Upselling• Actively introduce value-added, portioned, cooked and premium branded products into accounts historically bought on commodity protein.<br>• Grow penetration across the full portfolio — beef, lamb, poultry, seafood and manufactured products — rather than defending a single category.<br>Negotiation & Commercial Planning• Negotiate pricing, terms and contracts that protect margin while securing long-term volume commitments.• Build and defend the commercial rationale for every deal — understanding customer profitability, not just the company's own margin.<br>Pipeline Management & Forecasting• Maintain accurate, live pipeline and forecast data in CRM — forecast accuracy is a core professional standard, not an administrative afterthought.<br>• Provide demand signals into supply chain and manufacturing planning for value-added and portioned lines.<br>Market Intelligence• Track menu trends, competitor activity and emerging cuisine/format trends relevant to assigned accounts.<br>• Translate market intelligence into concrete account actions, not just reporting.<br>Customer Profitability, Product & Quality• Understand customer-level profitability (mix, terms, service cost) and actively manage it, not just top-line revenue.<br>• Maintain expert-level product knowledge: cuts, grades, origin (including Brazilian Beef and Certified Angus Beef), cooking applications and shelf life.<br>• Own cold chain and quality standards understanding well enough to manage customer expectations and prevent avoidable complaints.<br>Complaint Resolution & Customer Retention• Own resolution of quality, service or logistics complaints professionally and quickly — treating every complaint as a retention moment, not a nuisance.<br>• Proactively manage renewal and retention risk on strategic accounts before it becomes a lost-business event.<br>New Product Launches & Portfolio Expansion• Lead the introduction of new products, cuts and origins into assigned accounts, educating chefs and procurement on application and value.<br>• Systematically expand portfolio penetration account by account as new capacity (portioning, value-added manufacturing) comes online.<br>Internal Collaboration• Work closely with logistics, quality, manufacturing and trade marketing to ensure the customer promise is delivered end-to-end.<br>• Escalate operational risks (cold chain, supply, quality) before they become customer-facing failures.

Member of the Technical Staff, Product (Backend)<br><br>Location: North America Remote / San Francisco, CA<br><br> Full-Time<br><br>About Andromeda<br><br>Compute is the most sought-after resource in the world, yet it still trades like commercial real estate: year-long contracts, manual fulfillment, capacity sitting idle because nobody can move it. We are building the liquidity layer at Andromeda.<br><br>Andromeda was founded by Nat Friedman and Daniel Gross to give startups the scaled AI infrastructure once reserved for hyperscalers. The first cluster filled almost instantly. The years since went into the platform that makes compute liquid: it deploys into foreign datacenters and turns the hardware it finds into clusters that leading AI labs train on.<br><br>Today Andromeda operates compute for 80+ customers across 30+ capacity providers, with tens of thousands of GPUs under management and billions of GPU-hours supported, on everything from A100 to GB300.<br><br>The Role<br><br>We are looking for engineers who can reason about our entire system, from the machine to the invoice, and own the layer where it becomes a product.<br><br>Responsibilities<br><br>The system of record where capacity is quoted, reserved, funded, and billed, on every side of the market The full API surface that connects and operationalizes our infrastructure Money paths: metering, billing, invoicing, settlement Self-serve, from signup to a running workload Dashboards for customers, providers, and operators Participating in on-call rotations<br><br>Requirements<br><br>Impressive technical work you can go deep on, with impact in the world. That can take three years or twenty. Comfortable working across the stack: Go, Python, and Type Script Strong grasp of transactional correctness. API design experience: Open API, versioning, backward compatibility Experience building alongside Kubernetes or bare-metal infrastructure Experience with at least one of: billing and payments, marketplaces, or multi-tenant access systems Strong product sense and experience driving product outcomes<br><br>Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br>Member of the Technical Staff, Product (Backend)<br><br>Location: North America Remote / San Francisco, CA<br><br> Full-Time<br><br>Responsibilities<br><br>The system of record where capacity is quoted, reserved, funded, and billed, on every side of the market The full API surface that connects and operationalizes our infrastructure Money paths: metering, billing, invoicing, settlement Self-serve, from signup to a running workload Dashboards for customers, providers, and operators Participating in on-call rotations<br><br>Requirements<br><br>Impressive technical work you can go deep on, with impact in the world. That can take three years or twenty. Comfortable working across the stack: Go, Python, and Type Script Strong grasp of transactional correctness. API design experience: Open API, versioning, backward compatibility Experience building alongside Kubernetes or bare-metal infrastructure Experience with at least one of: billing and payments, marketplaces, or multi-tenant access systems Strong product sense and experience driving product outcomes<br><br>Andromeda Cluster is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.