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With a legacy of over 40 years, GCG Engineering Services excels in delivering cutting-edge solutions and aftermarket support for precision instruments, metering systems, flow controls, heat exchangers, automation, plus electrical & instrumentation bulk trading. Renowned for its reliability and expertise, GCG Engineering Services supports the Oil & Gas, Water, Power, and Industrial sectors, enhancing operational efficiency and delivering unmatched value across the GCC region.<br><br>Job Description<br><br>Perform electrical installation works related to HVAC equipment and systems. Install power and control wiring for AHUs, FCUs, FAHUs, exhaust fans, ventilation fans, pumps, chillers, and package units. Carry out cable pulling, dressing, glanding, termination, and connection works for HVAC equipment. Install conduits, cable trays, trunking, isolators, junction boxes, and electrical accessories. Connect motors, starters, VFDs, control panels, sensors, actuators, and field devices as per approved drawings. Read and interpret electrical drawings, wiring diagrams, and HVAC equipment connection diagrams. Perform continuity tests, insulation resistance tests, and basic electrical troubleshooting. Assist in testing and commissioning activities for HVAC electrical systems. Coordinate with HVAC technicians during equipment installation and functional testing. Ensure correct identification and routing of cables as per cable schedules and drawings. Inspect electrical connections and rectify installation issues as instructed by the Electrical Foreman. Use electrical tools, testing instruments, and equipment safely and correctly. Maintain tools, equipment, and work areas in good condition. Report material shortages, damaged equipment, and technical issues to the Electrical Foreman. Maintain proper housekeeping at the workplace and ensure safe working conditions.<br><br>Qualifications<br><br>ITI / Trade Certificate in Electrical Engineering or equivalent qualification. Minimum 3–5 years of experience as an Electrician. Experience in HVAC electrical installation for Oil & Gas or Industrial projects is preferred. Knowledge of HVAC electrical wiring and installation practices. Experience in cable pulling, termination, glanding, and testing.<br><br>Additional Information<br><br>Willingness to work in remote locations as required. Ability to use hand and power tools safely. Strong problem-solving and teamwork abilities. Effective communication skills.

JOB PURPOSE:<br><br>Controls and coordinates professionally to support in supervising, monitoring, and planning for the execution of proper preservation techniques, conducting inspections, and implement necessary repairs treatments of equipment's and materials in warehouse to maintain its original integrity from<br><br>receipt on site up to final issuance to the end user.<br><br>KEY ACCOUNTABILITIES:<br><br>Provides operational excellence in the prepare on implementation, and completion of the preservation strategies and storage methods to prevent damage, deterioration, corrosion, or decay of material / equipment stored or placed in the warehouse.<br><br>Conduct regular inspections of stored items to monitor their condition, identify potential issues, and recommend appropriate maintenance and conservation treatments.<br><br>Identify and implement best and suitable preservation methods / practice to enhance the effectiveness of current methods used for preserving stored items through an adequate preservation on plan and inspection schedule, and the application of specified preservation and finding as<br><br>recommended by the supplier/vendor procedures.<br><br>Carry out in-process monitoring and have control in the field to ensure the preservation technicians/operatives follow the procedure (in terms of chemicals used, percentage dilution & application method).<br><br>Providing guidance to warehouse staff to ensure proper handling, packaging, and storage of items according to preservation strategy.<br><br>Prepare and maintain the detailed preservation reports, check sheet records etc. as per procedure and requirements.<br><br>Timely preservation of materials in line with manufacture's recommendations, and as per the ADNOC policies and procedures for material preservation.<br><br>QUALIFICATIONS EXPERIENCE KNOWLEDGE & SKILLS:<br><br>Minimum Qualification<br><br>Bachelor's degree in mechanical / electrical / Instrument on / Corrosion Engineering or equivalent.<br><br>Proven experience in preservation methods, conservation techniques, and the handling of valuable items within oil & gas industry.<br><br>Knowledge of relevant regulations, standards, and guidelines related to preservation and conservation practices.<br><br>Familiarity with preservation materials, tools, and equipment.<br><br>Effective communication and interpersonal skills to collaborate with warehouse staff and external experts.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>• Prepare, review, and revise AutoCAD drawings, 3D models, and technical documents in compliance with project specifications and industry standards. </p><p>• Ensure all designs and drawings meet the required quality and technical requirements of projects. Develop and review shop drawings and as-built drawings in coordination with project teams. </p><p>• Prepare tender queries, method statements, and other project and tender related documentation. </p><p>• Provide daily, weekly, and monthly progress reports as per project requirements. </p><p>• Coordinate and communicate effectively with site teams, subcontractors, and other stakeholders. </p><p>• Identify and resolve technical issues on-site, ensuring minimal impact on project timelines.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Bachelor's Degree or Diploma in Civil Engineering.</p><p>• Experience in Pontoon Projects is preferred.</p><p>• 2–5 years of relevant experience in marine construction engineering.</p><p>• Proficient in AutoCAD, 3D modeling software, and Microsoft Office.</p><p>• Familiarity with marine construction methods, standards, and specifications is a plus.</p><p>• Ability to work in a fast-paced environment and manage multiple tasks effectively.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>· Develop baseline and detailed project schedules. · Prepare WBS and project milestones. · Update Primavera P6/MS Project schedules. · Track progress against baseline. · Prepare look-ahead schedules. · Develop recovery and acceleration plans. · Perform critical path analysis. · Monitor manpower and resource utilization. · Prepare weekly and monthly reports. · Coordinate planning inputs with all departments.</p></li></ul><br><p>· Evaluate delays and recommend corrective actions. · Support tender planning activities. · Prepare S-curves and cash flow reports. · Analyze productivity trends. · Maintain planning documentation. · Monitor procurement milestones. · Coordinate fabrication and site schedules. · Assist in EOT documentation. · Present planning updates to management. · Ensure schedule compliance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualifications &amp; Requirements · Bachelor's Degree in Engineering. · 3–6+ years planning experience. · Primavera P6 expert. · Advanced Excel and MS Project. · Construction/Steel Structure experience. Key Skills · Project Management · Construction Management · Structural Steel · PEB · Industrial Construction · AutoCAD · Primavera P6 · MS Project · MS Office · Planning · Scheduling · Team Leadership · Problem Solving · Communication · Quality Control · Safety Management · Reporting · Technical Coordination · Time Management · Documentation</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>One of our clients in Abu Dhabi is looking for Design Manager.</p><br><br> Key Responsibilities: <br> <ul> <li>Proven capability in the mechanical calculation, stress simulation, and structural design of pipeline leak repair clamps, high-pressure split repair sleeves, mechanical connectors, pig launcher and receiver systems, pipeline pigs, pig handling systems, monolithic insulating joints (MIJs), flow tees, headers, piping skids, and heavy pressure vessels.</li> </ul> <br> Requirements: <br> <ul> <li>Required Design Software:</li> <li>ANSYS Workbench (FEA for static stress and pressure containment),</li> <li>PV Elite(Pressure Vessel Design),</li> <li>CodeCal,</li> <li>SolidWorks, and AutoCADDesign Codes:</li> <li>Absolute proficiency in</li> <li>ASME Section VIII Division 1 &amp; 2 (for vessels with ASME "U" Stamp),</li> <li>ASME B31.4 (Liquid Pipelines),</li> <li>ASME B31.8 (Gas Transmission), and</li> <li>ASME B31.3 (Process Piping).Must be capable of generating technical design packages, material estimations, and establishing workshop quality control by writing Inspection and Test Plans (ITPs), Non-Destructive Testing (NDT) procedures, and Factory Acceptance Testing (FAT) protocols.</li> </ul> <br> <br><br> </div>

Main Purpose of the Job:<br><br>The Biomedical Engineer will be responsible for the design, development, testing, and maintenance of medical equipment and devices. This role involves ensuring that all biomedical equipment meets quality standards and regulatory requirements. The Biomedical Engineer will work closely with medical professionals, researchers, and manufacturers to improve healthcare delivery through the integration of advanced technologies<br>.<br>Areas of Responsibility:Work under the direction of the Project Manager and Senior Biomedical Engineer to ensure all PPM, CM, and administrative activities comply with entities standards and requirements. Coordinate and perform the installation of medical equipment. Conduct preventive maintenance and calibration, ensuring all necessary documentation is accurately maintained. Manage on-site breakdown maintenance and repairs. Operate and manager various types of Test Equipment used in the calibration and maintenance of medical devices. Utilize Computer Aided Facility Management (CAFM) systems or equivalent for equipment management. Oversee the maintenance of Medical Equipment Spare Parts Management. Maintain and manage files such as ECRI, staff records, monthly technical reports, medical equipment installation reports, test equipment calibration certificates, MSDS, RO Water Analysis & Disinfection, Assets Inventory, Biomed. & Med. Gas Risk Assessment, End users training documents, Policies & Procedures of Biomedical Department and others. Supervise third-party engineers and technicians during maintenance and service calls for contracted medical equipment. Provide comprehensive training to end-users on the proper handling and operation of medical equipment. Ensure adherence to all Environmental, Health, and Safety (EHS) regulations and standards pertinent to the role and implementing practices to minimize risks and promote a safe working environmen<br>t.<br>Qualification & Experienc<br>e :<br>1 to 3 years of relevant Experience in similar role. Experience in a major hospital on Critical Care equipment. Bachelor’s degree in biomedical engineering, Electrical Engineering, or a related field (master’s degree prefer<br>red)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>1. Site Inspections &amp; Risk Management</b><ul><li><p><b>Risk Assessments:</b> Conduct detailed Job Safety Analysis (JSA) for tasks like transformer installation, cable pulling, and switchyard gantry erection.</p><br></li><li><p><b>Permit-to-Work (PTW):</b> Manage and audit the PTW system, ensuring all personnel have proper authorization before entering energized zones.</p><br></li><li><p><b>LOTO (Lockout/Tagout):</b> Strictly enforce LOTO procedures to ensure equipment is de-energized and safe for maintenance or installation.</p><br></li></ul><b>2. Technical Safety Oversight</b><ul><li><p><b>Electrical Safety:</b> Ensure all tools and PPE (Arc-rated clothing, insulated gloves) meet voltage requirements and are properly tested.</p><br></li><li><p><b>Grounding/Earthing:</b> Verify that temporary grounding is correctly applied during construction to prevent accidental energization.</p><br></li><li><p><b>Excavation Safety:</b> Substation projects involve heavy trenching for grounding grids; you will oversee shoring and underground utility detection.</p><br></li></ul><b>3. Training &amp; Compliance</b><ul><li><p><b>Inductions:</b> Conduct site-specific safety orientations for all contractors and visitors.</p><br></li><li><p><b>Toolbox Talks:</b> Lead daily briefings focusing on high-risk activities scheduled for the day.</p><br></li><li><p><b>Incident Investigation:</b> Lead "Root Cause Analysis" (RCA) for any near-misses or accidents and implement corrective actions.</p><br></li></ul> </div>

Job Title: BESS Lead Engineer <br><br>Experience: 8–12 Years<br><br>Job Description Technical Expertise<br><br> Strong working knowledge of Battery Energy Storage Systems (BESS), including: Battery chemistry Duty cycling and performance metrics (Round Trip Efficiency, Cycle Life, etc.) Design optimization for efficiency and reliability Battery safety Battery inverter systems Proven project engineering and delivery experience in energy storage projects within engineering or consulting environments. Preferred experience in performing system studies. Familiarity with DC/DC converter operation. Knowledge of hybrid renewable energy system design, including: Solar PV Wind energy systems Battery storage Hands‑on experience with: MATLAB Simulink ETAP Competence in: Battery system design Inverter design Integration with MV/HV substations Working knowledge of: MATLAB Script Simulink HOMER ETAP Strong understanding of control logic and simulation. Knowledge of: Panel architecture Heat ventilation Temperature rise calculations Strong understanding of battery inverter logics and operation modes (VAR mode, PF mode, etc.). Engineering & Analytical Skills <br><br> Experience in root cause analysis and providing effective solutions. Ability to develop ideas, contribute to value engineering, and deliver cost‑optimized designs with high performance and reliability. Capable of preparing technical specifications (including tender specifications) and reviewing tender responses. Conduct engineering reviews, quality assurance checks, and approve design drawings, reports, and deliverables. Prepare FAT specifications, test plans, and review/interpret test reports. Ensure full compliance with Quality and Health & Safety systems, operating within company design management procedures. <br><br> Coordination & Project Support <br><br> Provide technical advice and installation support during the construction phase. Coordinate daily with design teams including: Civil engineers Instrumentation engineers CAD technicians Coordinate inputs from other departments and external groups such as: Survey/geotechnical teams Transport teams Environmental teams Ensure deliverables are completed within agreed timelines and meet client scope and technical specifications. Act as a point of contact with vendors/clients during various design phases (as required).

Job Title: BESS Lead Engineer <br><br>Experience: 8–12 Years<br><br>Job Description Technical Expertise<br><br> Strong working knowledge of Battery Energy Storage Systems (BESS), including: Battery chemistry Duty cycling and performance metrics (Round Trip Efficiency, Cycle Life, etc.) Design optimization for efficiency and reliability Battery safety Battery inverter systems Proven project engineering and delivery experience in energy storage projects within engineering or consulting environments. Preferred experience in performing system studies. Familiarity with DC/DC converter operation. Knowledge of hybrid renewable energy system design, including: Solar PV Wind energy systems Battery storage Hands‑on experience with: MATLAB Simulink ETAP Competence in: Battery system design Inverter design Integration with MV/HV substations Working knowledge of: MATLAB Script Simulink HOMER ETAP Strong understanding of control logic and simulation. Knowledge of: Panel architecture Heat ventilation Temperature rise calculations Strong understanding of battery inverter logics and operation modes (VAR mode, PF mode, etc.). Engineering & Analytical Skills <br><br> Experience in root cause analysis and providing effective solutions. Ability to develop ideas, contribute to value engineering, and deliver cost‑optimized designs with high performance and reliability. Capable of preparing technical specifications (including tender specifications) and reviewing tender responses. Conduct engineering reviews, quality assurance checks, and approve design drawings, reports, and deliverables. Prepare FAT specifications, test plans, and review/interpret test reports. Ensure full compliance with Quality and Health & Safety systems, operating within company design management procedures. <br><br> Coordination & Project Support <br><br> Provide technical advice and installation support during the construction phase. Coordinate daily with design teams including: Civil engineers Instrumentation engineers CAD technicians Coordinate inputs from other departments and external groups such as: Survey/geotechnical teams Transport teams Environmental teams Ensure deliverables are completed within agreed timelines and meet client scope and technical specifications. Act as a point of contact with vendors/clients during various design phases (as required).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Abu Dhabi, Abu Dhabi, United Arab Emirates<br><p><b>Job ID:</b></p><br><br>R0129575<br><p><b>Date Posted:</b></p><br><br>2026-07-08<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY SYSTEMS LLC<br><p><b>Profession (Job Category):</b></p><br><br>Engineering &amp; Science<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><b>The Opportunity</b></p><br><br><br><p>Hitachi Energy is seeking a <b>Service Engineer – Transformer Services</b> to join its team in the Abu Dhabi, UAE. This role offers an exciting opportunity to provide maintenance, installation, testing, commissioning, repair, and troubleshooting services for power transformers and associated equipment across utility and contractor sites. The successful candidate will support transformer assembly activities, OLTC/RTCC maintenance and overhauling, mechanical and pressure testing, as well as transformer insulating oil treatment and passivation activities. Experience with transformer control and monitoring systems is essential, while knowledge of transformer digitalization will be considered an advantage. Reporting to the Field Service Manager/Operations Manager, this position is ideal for a technically skilled professional who enjoys independent, diverse, and solution-oriented work while contributing to service excellence as part of a globally operating Service Team</p><br><br><br><p><b>How you will make an impact</b></p><br><br><br><ul><li><p>Demonstrate strong knowledge of transformer maintenance services and service portfolios.</p><br><br></li><li><p>Independently perform installation, commissioning, and maintenance activities for transformers and associated equipment.</p><br><br></li><li><p>Provide on-site and remote technical support for transformer installation, commissioning, and routine maintenance activities, identify technical issues, and conduct analysis to determine effective solutions across different service categories.</p><br><br></li><li><p>Ensure all required accident prevention measures are followed and comply with guidelines for working on energized system components.</p><br><br></li><li><p>Monitor and enforce compliance with safety standards and industry-accepted practices.</p><br><br></li><li><p>Build and maintain strong customer relationships by understanding customer requirements and providing specialized technical support and solutions.</p><br><br></li><li><p>Recommend immediate and future service requirements to customers and provide relevant feedback to the Service Sales team.</p><br><br></li><li><p>Act as the OEM representative during customer interactions, ensuring all necessary tools, equipment, and spare parts are prepared and the scope of work is clearly understood before service execution.</p><br><br></li><li><p>Verify that all required job documentation is available and participate in site briefings with the Service Manager, Head of Department, or Supervisor regarding expected site conditions and work requirements.</p><br><br></li><li><p>Prepare accurate service reports, timesheets, and delivery notes, ensuring customer approval and sign-off where required.</p><br><br></li><li><p>Serve as the voice of the customer by communicating feedback and field observations to internal engineering and quality teams.</p><br><br></li><li><p>Support the planning, execution, and delivery of transformer maintenance site activities.</p><br><br></li><li><p>Effectively coordinate with internal teams, feeder factories, service departments, customers, and subcontractors to ensure successful project execution.</p><br><br></li><li><p>Demonstrate leadership, collaboration, and a team-oriented approach while maintaining a high level of self-discipline, quality, and accuracy in all deliverables.</p><br><br></li><li><p>Update installed base records to reflect modifications and changes implemented at customer sites.</p><br><br></li><li><p>Develop long-term customer relationships by understanding customer requirements and applicable regulations, responding promptly to issues, and leveraging in-depth technical knowledge to promote product lifecycle management solutions.</p><br><br></li><li><p>Ensure compliance with quality assurance requirements at power plant and substation sites and support continuous improvement initiatives.</p><br><br></li><li><p>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p><br><br></li><li><p>Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business</p><br><br></li></ul><br><p><b>Your background</b></p><br><br><br><ul><li><p>A bachelor’s degree or Diploma in engineering field is required</p><br><br></li><li><p>6- 10 years of experience in transformer services, including installation, testing, commissioning, OLTC repair and maintenance, transformer protection and control systems, monitoring and measurement devices, and maintenance of transformers used in industrial and utility applications.</p><br><br></li><li><p>Strong understanding of transformer servicing, maintenance, commissioning, troubleshooting, and repair activities, with the flexibility to travel as required.</p><br><br></li><li><p>Proficient in computer applications, with excellent written and verbal communication and interpersonal skills.</p><br><br></li><li><p>Collaborative team player with the ability to build and maintain effective relationships with internal and external stakeholders.</p><br><br></li><li><p>Experience with digital technologies and transformer digitalization solutions is considered an advantage</p><br><br></li></ul><br><br><br><br><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

BK Gulf is a leading contractor in electrical, mechanical, instrumentation and building services within the UAE & Middle East markets.<br>It provides integrated engineering solutions which encompass design, procurement, construction, project management, commissioning and facilities management tailored to clients’ requirements.<br>The highest professional standards of workmanship and service are maintained through BK Gulf’s commitment to efficient planning, the use of highly skilled craftsman and the maintenance of permanent local teams.<br>BK Gulf has an excellent record in providing value-added engineering, installation and service skills to customers for whom quality, efficiency and reliability are critical.<br>BK Gulf is a Dutco Group company.<br>Role Overview:<br>We are seeking a highly motivated and experienced Mechanical Engineer to join our team in Dubai, United Arab Emirates. The successful candidate will be responsible for the design, coordination, and delivery of HVAC, cooling, ventilation, pressurization, and fire protection systems for modular E-Houses and data center projects, ensuring compliance with project requirements, applicable codes, and industry standards. The role includes providing technical support throughout the project lifecycle, from design and fabrication to installation, commissioning, and handover.<br>Key Responsibilities:<br>Design and develop mechanical systems, including HVAC, ventilation, cooling, and pressurization systems, for modular E-Houses and data center units. Engineer and integrate fire protection systems, including fire detection, alarm, suppression, and fire-rated compartmentation, in compliance with NFPA standards and project requirements. Coordinate multidisciplinary engineering deliverables with electrical, structural, and manufacturing teams to ensure seamless modular fabrication and installation. Review and validate technical documents, equipment specifications, and vendor submittals, ensuring compliance with project requirements and applicable international codes and standards. Support the construction, testing, and commissioning of mechanical and fire protection systems, resolving technical issues and ensuring compliance with quality, safety, and performance standards. Provide technical guidance and engineering support throughout the project lifecycle, from design through commissioning and handover.<br>Qualifications and Experience:<br>Bachelor of Science in Mechanical Engineering. Minimum 5 years of experience in mechanical engineering, with experience in data centers, E-Houses, modular buildings, industrial facilities, or mission-critical projects. Proven experience in the design of HVAC, cooling, ventilation, and pressurization systems. Proficiency in engineering software such as Auto CAD, Revit, BIM, and related software. Experience reviewing technical specifications, vendor submittals, and construction drawings. Knowledge of testing, commissioning, and handover processes for mechanical and fire protection systems. Strong coordination, communication, and project management skills.

Our client is one of the leading Leading IT Service provider.<br><br>Responsibilities:<br><br>This role will provide day-to-day Service Desk technical support for educational institutions across the UAE. You will be the first point of contact for initial technical investigation of end user hardware and application issues for desktop, laptop, peripherals, telecoms and network systems. Any issues that cannot be resolved need to be escalated to the appropriate next level, either onsite/backline or third-party vendor. You will retain ownership of the issue through the entire lifecycle and manage and coordinate all activities whilst maintaining regular end user communication until there is confirmation from the user that the issue has been resolved. End-to-end ownership of the incident/service request lifecycle Communicate effectively with end-users to discuss service requests & / or incident resolution Log, track, manage and close End User, Infrastructure, Network and Application support requests using an ITSM tool Provide L1/Initial Technical Investigation/First Call Resolution of issues for service requests and incidents Act as a single point of contact for the end users Respond to/logging tickets for the end users Ticket triage and categorization Escalate and assign requests / incidents to nominated Level 2/3, 3rd party support groups Track the escalated incident or request for follow-up and user communication – with all support groups until they are fully closed Receive customer change request and log in appropriate tool Coordinate change requests with customer and NOC L2/L3 Engineers Authenticate the end-user by means of contact information, location, or a unique identifier <br><br>Qualifications & Skills<br><br>BSc. degree in a technical field related to Information Technology Minimum of 3 years relevant IT experience incl. but not limited to: Basic understanding of networks, MS Office Products, Microsoft Windows Minimum of 3 years in customer service desk and / or call center Fluent in Arabic (native language) and English Suitably trained and qualified Excellent customer service, communications, and soft skills Service oriented, open, and good with analytical skills Experience with a recognized ITSM tool (Remedy, Manage Engine, Service Desk, Ivanti, etc) Must have a basic understanding of networks <br><br>Halian Group:<br><br>With over 27 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.<br><br>Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together<br><br>Service Desk Agent - DXB in Dubai, United Arab Emirates

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>You will build and lead the engineering team behind new online stock trading product, from zero to launch and beyond.<br> This is a founding engineering leadership role on a greenfield product in a domain where correctness is not negotiable: orders, positions, and money must be right every time, under latency and market-hours pressure.<br> You will hire the team, set the technical direction, and own delivery of a platform that handles real customer capital.<br> What you'll do Build and lead the trading engineering team from the ground up: hire, mentor, and grow engineers, and set the bar for a domain where a bug is a financial loss, not a ticket.<br> Own the technical strategy and architecture for the trading platform: order lifecycle and execution, market data ingestion and distribution, positions and portfolio, settlement and reconciliation.<br> Drive broker, exchange, and market data integrations, and the connectivity decisions that come with them.<br> Own reliability and correctness under market conditions: latency budgets, capacity for open and close and volatility spikes, idempotency, and reconciliation that proves the books are right.<br> Partner with product, compliance, risk, and finance so regulatory, KYC, AML, and audit requirements are designed in rather than retrofitted.<br> Establish the engineering practices this domain demands: rigorous testing, controlled release, incident response, and audit-grade observability across the order path.<br> Immediate, large-scale impact on a high-growth business Top-of-the-market compensation packages Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more What you'll bring 8+ years in software engineering with 3+ years leading engineering teams, including hiring and growing engineers.<br> Direct experience building or operating online stock trading, brokerage, or capital markets systems.<br> This is a hard requirement: you have shipped order management, execution, market data, or settlement systems in production.<br> Working fluency in the domain: order types and lifecycle, market data feeds, clearing and settlement, corporate actions, and the reconciliation and audit expectations that come with regulated trading.<br> Strong hands-on technical judgment to lead architecture reviews and make correctness and latency tradeoffs.<br> Comfortable in a TypeScript, Go, Postgres, and AWS/local private cloud hybrid environments.<br> Experience working alongside compliance and risk in a regulated financial product.<br> The judgment to move fast on a greenfield product without compromising the correctness and controls the domain requires.<br> Nice to have Experience launching a retail trading or investing product from zero.<br> Exposure to FIX protocol or exchange and broker connectivity.<br> MENA or emerging-market financial services experience, including market entry and local regulatory context.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span>As a Telecom Engineer, you will play a critical role in maintaining, optimizing, and troubleshooting our mobile telecom network infrastructure. You will work closely with cross-functional teams to ensure the reliability, performance, and security of our network systems. Your expertise in field operations and IT troubleshooting will be essential in resolving complex technical issues and improving overall network efficiency. </span></span><br><span><span><b>Key Responsibilities:</b></span></span><br><span><span><b>Network Operations &amp; Maintenance:</b></span></span><br></span><ul><li><span><span><span>Monitor, maintain, install and optimize mobile telecom network performance, including radio access networks (RAN), core networks, VSAT, Fiber optics and transmission systems.</span></span></span></li><li><span><span><span>Conduct routine inspections, preventive maintenance, installation, replacement and performance tuning of network equipment.</span></span></span></li><li><span><span><span>Ensure compliance with industry standards and company policies for network operations.</span></span></span></li></ul><span><span><b>Field Operations Support:</b></span></span><br><ul><li><span><span><span>Perform on-site installation, configuration, and commissioning of telecom equipment.</span></span></span></li><li><span><span><span>Troubleshoot and resolve network issues in the field, including signal interference, connectivity problems, and hardware or software malfunctions.</span></span></span></li><li><span><span><span>Collaborate with NOC, field technicians and contractors to ensure timely resolution of network outages and service disruptions.</span></span></span></li></ul><span><span><b>IT Troubleshooting &amp; Support:</b></span></span><br><br><ul><li><span><span><span>Diagnose and resolve IT-related issues affecting network operations, including server, database, VSAT systems and software application problems.</span></span></span></li><li><span><span><span>Provide technical support for network management systems (NMS) and operational support systems (OSS).</span></span></span></li><li><span><span><span>Implement and maintain IT security measures to protect network infrastructure from cyber threats.<br></span></span><br></span></li></ul><span><span><b>Project Management:</b></span></span><br><ul><li><span><span><span>Participate in network expansion and upgrade projects, including site surveys, equipment deployment, and system integration.</span></span></span></li><li><span><span><span>Coordinate with vendors and suppliers to ensure timely delivery of equipment, parts and services.</span></span></span></li><li><span><span><span>Document project progress, technical specifications, and operational procedures.</span></span></span></li></ul><span><span><b>Reporting &amp; Analysis:</b></span></span><br><ul><li><span><span><span>Generate reports on network performance, incident resolution, and maintenance activities.</span></span></span></li><li><span><span><span>Analyze network data to identify trends, root causes of issues, and opportunities for improvement.</span></span></span></li><li><span><span><span>Provide recommendations for enhancing network reliability and efficiency.</span></span></span></li></ul><span><span><b>Customer Support:</b></span></span><br><br><span><span><b>​</b></span></span><br><ul><li><span><span><span>Act as a technical point of contact for escalated customer issues related to network performance.</span></span></span></li><li><span><span><span>Work closely with customer support teams to ensure timely and effective resolution of customer complaints.</span></span></span></li></ul><br><span>Requirements<span><span><b>Professional Experience:</b></span></span><br></span><ul><li><span><span><span>Minimum of 5 years of experience in mobile telecom network field operations and IT troubleshooting. </span></span></span></li><li><span><span><span>Proven experience with 3G/4G/5G technologies, RAN, core networks, Fiber optics and transmission systems.</span></span></span></li><li><span><span><span>Strong knowledge of network protocols, IT systems, and cybersecurity practices.</span></span></span></li><li><span><span><span>Hands-on experience with network monitoring tools and diagnostic equipment.</span></span></span></li></ul><span><span><b>Skillset Required:</b></span></span><br><ul><li><span><span><span>Excellent problem-solving and analytical skills.</span></span></span></li><li><span><span><span>Strong communication and interpersonal skills.</span></span></span></li><li><span><span><span>Ability to work independently and in a team environment.</span></span></span></li><li><span><span><span>Proficiency in using network management software and IT troubleshooting tools.</span></span></span></li><li><span><span><span>Willingness to travel to field sites as needed.</span></span></span></li></ul><span><span><b>Certifications (Preferred):</b></span></span><br><ul><li><span><span><span>CCNA, CCNP, or equivalent networking certifications.</span></span></span></li><li><span><span><span>ITIL or similar IT service management certification.</span></span></span></li><li><span><span><span>Vendor-specific certifications (e.g., Ericsson, Nokia, Huawei) are a plus.</span></span></span></li></ul><span><span><b>Education:</b> </span></span><br><span><span>Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Engineering, or a related field.</span></span><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job LEAD DISCIPLINE ENGINEER (FIELD) - TELECOM <p>We are seeking an experienced Lead Telecom Field Engineer to support construction, installation, testing, pre-commissioning, and commissioning activities for telecom systems on a major ADNOC Onshore project. The successful candidate will provide on-site technical support, resolve field engineering issues, ensure compliance with project specifications and ADNOC standards, and coordinate with engineering, construction, QA/QC, commissioning, vendors, and client representatives.</p><br> <p><strong>JOB RESPONSIBILITIES:</strong></p><br> <ul><li>Provide field engineering support for telecom systems during construction, installation, testing, and commissioning.</li><li>Review and resolve site technical queries (TQs), field change requests (FCRs), and non-conformance reports (NCRs).</li><li>Ensure telecom installation activities comply with approved drawings, specifications, project procedures, and ADNOC standards.</li><li>Coordinate with engineering, construction, QA/QC, vendors, commissioning teams, and client representatives to resolve site issues.</li><li>Review telecom layouts, wiring diagrams, cable schedules, loop diagrams, equipment layouts, and installation drawings.</li><li>Supervise installation, termination, testing, and commissioning of telecom systems.</li><li>Support system walkdowns, punch listing, mechanical completion, pre-commissioning, commissioning, and start-up activities.</li><li>Verify field modifications and ensure accurate as-built documentation is prepared.</li><li>Monitor subcontractor activities and provide technical guidance to site engineers and supervisors.</li><li>Attend client meetings and provide technical clarifications on telecom-related issues.</li><li>Ensure compliance with ADNOC HSE requirements and project quality standards.</li><li>Coordinate with vendors during Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and system integration activities.</li></ul> <p><strong>KEY QUALIFICATIONS:</strong></p><br> <ul><li>Bachelor's Degree in Electronics Engineering, Telecommunications Engineering, Electrical Engineering, or a related discipline.</li><li>Minimum 12–15 years of Oil &amp; Gas experience.</li><li>Minimum 5 years of experience as a Lead Telecom Field Engineer or Senior Telecom Field Engineer.</li><li>Mandatory experience on ADNOC Onshore EPC projects.</li><li>Strong experience in construction support, field engineering, installation, pre-commissioning, and commissioning of telecom systems.</li><li>Hands-on experience with the installation and commissioning of: Public Address &amp; General Alarm (PA/GA), Telephone Systems, CCTV, Access Control System (ACS), Intrusion Detection System (IDS), Structured Cabling Systems, Fiber Optic Networks, LAN/WAN Networks, Radio Communication Systems (VHF/UHF/TETRA), Microwave Communication Systems, IP Telephony, Network Infrastructure, Time Synchronization Systems</li><li>Strong understanding of telecom drawings, cable routing, equipment installation, and network integration.</li><li>Familiarity with international standards such as IEC, ITU, IEEE, TIA/EIA, NFPA, and ADNOC Engineering Standards.</li><li>Excellent troubleshooting, coordination, leadership, and communication skills.</li><li>Experience working within multidisciplinary EPC project teams.</li><li>Previous experience on ADNOC Brownfield or Greenfield Onshore projects.</li><li>Experience supporting commissioning, system integration, and plant start-up activities.</li><li>Experience coordinating with telecom equipment vendors during installation and commissioning.</li></ul><p>VERTICAL</p><br><p>ENGINEERING</p><br> <br> <br> </div>

<ul><li>Design and implement robust, scalable, and secure cloud infrastructure solutions (AWS, Azure, GCP) aligning with business objectives.</li><li>Develop and enforce security policies, standards, and best practices across the entire technology stack, from network to application layers.</li><li>Lead the architecture and integration of security technologies such as firewalls, IDS/IPS, SIEM, WAF, and endpoint protection.</li><li>Conduct comprehensive risk assessments, vulnerability analyses, and penetration testing to identify and mitigate potential threats.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Minimum 10–15 years of overall IT experience, starting with hands-on engineering roles.</p></li><li><p>At least 5 years of practical experience in design or architecture within areas such as solutions, infrastructure, network, or security.</p></li><li><p>Act as the technical focal point for complex network and security design and solution initiatives.</p></li><li><p>Serve as the technical Subject Matter Expert (SME) during the evaluation and implementation of network and security products/solutions.</p></li><li><p>Extensive experience in Enterprise Security Architecture, Security Strategy, and Compliance Consulting.</p></li><li><p>Experience in creating and auditing security best practices and implementing security principles across the organization to meet business, customer, and regulatory requirements.</p></li><li><p>Strong understanding of compliance and regulatory frameworks such as ISO, PCI DSS, NESA, and similar standards.</p></li><li><p>Experience in designing security controls and performing product fit-gap analysis to ensure end-to-end security across:</p><ul><li><p>Layered Security</p></li><li><p>Security Zoning</p></li><li><p>Integration Architecture</p></li><li><p>API Security</p></li><li><p>Endpoint Security</p></li><li><p>Data Security</p></li><li><p>Compliance & Regulatory Controls</p></li><li><p>Threat Intelligence</p></li><li><p>Threat Exposure & Incident Management</p></li></ul></li><li><p>Strong presentation, written, and verbal communication skills.</p></li><li><p>Industry certifications such as CCIE, CISSP, CISA, CISM, CSRIC, TOGAF, or SABSA are preferred.</p></li><li><p>Good understanding and hands-on experience in implementing Cloud Security Controls.</p></li><li><p>Good knowledge of cloud platforms including Microsoft Azure, Oracle Cloud, Google Cloud Platform (GCP), and AWS.</p></li><li><p>Good understanding of Docker, Containers, and Kubernetes.</p></li><li><p>Good understanding of Software-Defined Networking (SDN) technologies such as Cisco ACI.</p></li><li><p>Good understanding of REST APIs, SOAP protocols, and Web Services.</p></li><li><p>Good understanding of symmetric and asymmetric cryptography algorithms.</p></li><li><p>Hands-on experience with multi-vendor firewalls and security technologies including:</p><ul><li><p>Firewalls</p></li><li><p>Web Proxies</p></li><li><p>Email Security Gateways</p></li><li><p>Endpoint Security Solutions</p></li></ul></li><li><p>Knowledge and experience in maintaining requirements traceability throughout the design phase, including functional and non-functional requirements.</p></li><li><p>Ability to translate functional and non-functional requirements into solution, feature, component, and service architecture designs.</p></li><li><p>Understanding of how business structures and functions relate to service architecture and delivery.</p></li><li><p>Ability to create both High-Level Design (HLD) and Low-Level Design (LLD) for individual components or end-to-end services.</p></li><li><p>Experience conducting or participating in code reviews, identifying root causes of defects, and implementing effective solutions.</p></li><li><p>Active participation in technical communities and knowledge-sharing initiatives.</p></li><li><p>Proactively identify and resolve issues in software components, infrastructure, and automation scripts across different environments.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Code:</strong> 287/001/470<br><strong>Industry:</strong> Paper Manufacturing<br><br>Our client in the <strong>paper manufacturing industry</strong> is seeking an experienced <strong>Mechanical Engineer – Area Infra / Utilities </strong>to ensure the reliable operation, maintenance, and optimization of utility and process mechanical systems across the plant. The successful candidate will be responsible for maintaining boilers, steam systems, pumps, compressors, chillers, cooling towers, effluent treatment systems, stock preparation equipment, paper machine auxiliaries, and other critical utility assets.<br>The ideal candidate will have strong experience in preventive and predictive maintenance, troubleshooting, shutdown maintenance, reliability improvement, and leading maintenance teams within paper mills, pulp and paper, or other continuous process industries.<br><br><ul><li>Ensure the reliable operation, maintenance, and optimization of utility and process mechanical systems across boiler houses, ETP, air compressors, chillers, stock preparation, pulpers, paper machine auxiliaries, and converting sections.</li><li>Lead troubleshooting and repair of boilers, pumps, compressors, chillers, cooling towers, agitators, pulpers, gearboxes, conveyors, and rotating equipment.</li><li>Plan and execute preventive, predictive, and shutdown maintenance activities.</li><li>Perform Root Cause Analysis (RCA) for major equipment breakdowns and implement effective corrective actions.</li><li>Maintain utility systems, including steam, condensate, compressed air, cooling water, and effluent treatment equipment.</li><li>Manage maintenance contractors while ensuring compliance with quality, safety, and operational standards.</li><li>Optimize spare parts inventory and ensure the availability of critical mechanical equipment spares.</li><li>Support the installation, commissioning, and performance testing of new equipment and plant upgrades.</li><li>Ensure compliance with HSE standards, Lockout/Tagout (LOTO) procedures, environmental requirements, and risk assessment practices.</li><li>Collaborate with production, utilities, electrical, instrumentation, civil, and safety teams to improve equipment reliability, reduce downtime, and enhance energy efficiency.</li><li>Maintain maintenance records and utilize SAP PM (CMMS) to support maintenance planning and execution.</li></ul><br><br><ul><li>Bachelor's Degree in Mechanical Engineering.</li><li><strong>7–10+ years </strong>of experience in <strong>paper mills, pulp and paper, or continuous process industries.</strong></li><li>Strong hands-on experience in <strong>utility and process maintenance, including boilers, steam systems, pumps, compressors, chillers, cooling towers, rotating equipment, ETP, and paper machine auxiliaries.</strong></li><li>Working knowledge of SAP PM (CMMS) and preventive and predictive maintenance practices.</li><li>Experience in troubleshooting, reliability improvement, shutdown maintenance, and leading maintenance teams.</li><li>Strong knowledge of lubrication, hydraulic, and pneumatic systems.</li><li>Ability to interpret mechanical drawings, P&amp;IDs, and OEM manuals.</li><li>Basic knowledge of vibration analysis, alignment, balancing, and condition monitoring techniques.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Excellent communication skills with the ability to work collaboratively across departments and lead technicians and contractors.</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>We are seeking an experienced </span><b><span>Technical Head – Joinery &amp; Interior Fit-Out</span></b><span> to lead the technical drafting function for joinery and interior fit-out projects. The ideal candidate will have strong expertise in joinery detailing, shop drawings, production drawings, and technical documentation required for manufacturing and site execution.</span><br></p><br><p><span>The role requires a technically strong professional who can manage a drafting team, ensure accuracy of drawings, coordinate with operations and project teams, and support smooth project execution from design approval through production and installation.</span><br></p><br><span><br>Key Responsibilities</span><br><ul><li><span>Lead, supervise, and manage the drafting team, including workload allocation and daily task planning.</span><br></li><li><span>Review, prepare, and approve detailed shop drawings, production drawings, and joinery documentation.</span><br></li><li><span>Ensure all technical drawings are accurate, complete, and compliant with project requirements.</span><br></li><li><span>Coordinate with operations managers, project teams, production teams, and site teams for project alignment.</span><br></li><li><span>Monitor drafting progress and provide regular updates on team productivity and project status.</span><br></li><li><span>Ensure timely submission of drawings according to project schedules.</span><br></li><li><span>Review technical drawings for constructability, detailing accuracy, and manufacturing requirements.</span><br></li><li><span>Provide technical guidance to draftsmen on joinery detailing, materials, and production processes.</span><br></li><li><span>Maintain quality standards and ensure drawings meet joinery and fit-out specifications.</span><br></li><li><span>Support continuous improvement of drafting processes and documentation standards.</span><br></li></ul><br><span>Requirements</span><ul><li><span>Minimum 6+ years of experience in joinery and interior fit-out drafting.</span><br></li><li><span>Strong experience in joinery detailing, shop drawings, and production drawings.</span><br></li><li><span>Good understanding of joinery materials, manufacturing processes, and installation requirements.</span><br></li><li><span>Strong knowledge of interior fit-out construction standards and specifications.</span><br></li><li><span>Proficiency in AutoCAD is essential.</span><br></li><li><span>Knowledge of Revit and/or SketchUp is an advantage.</span><br></li><li><span>Ability to review, coordinate, and manage technical drawings.</span><br></li><li><span>Experience leading and supervising a team of draftsmen.</span><br></li><li><span>Strong communication and email skills.</span><br></li><li><span>Ability to manage multiple priorities and deliver drawings within deadlines.</span><br></li><li><span>Experience working with joinery manufacturers or interior fit-out contractors.</span><br></li><li><span>Background in luxury residential, hospitality, commercial, or retail fit-out projects.</span><br></li><li><span>Understanding of production processes including fabrication, material selection, and site installation.</span><br></li><li><span>Experience coordinating between design, production, and site execution teams.<br></span><br></li></ul><p><span><span><span><span><span><span>To view other vacancies we have, please check our website</span></span><span><span>&nbsp;(</span></span><span><span>www.blackpearlconsult.com</span></span><span><span>)&nbsp;and follow us on our social media accounts&nbsp;-&nbsp;</span></span><span><span>LinkedIn</span></span><span><span>&nbsp;&nbsp;&nbsp;/&nbsp;&nbsp;</span></span><span><span>Instagram</span></span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>Follow the&nbsp;Black Pearl channel on WhatsApp.</span></span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website&nbsp;-&nbsp;</span></span><span><span>www.blackpearlconsult.com</span></span><span><span>.</span></span></span></span></span></span><br></p><br><br> </div>

<p>About the Role</p><p>We are looking for a motivated <strong>Junior Network Security Engineer</strong> to join our infrastructure and security team. This role is ideal for someone with foundational experience in networking and firewall administration who is eager to grow into a full-fledged network security engineer. You will work closely with senior engineers to support, configure, and troubleshoot enterprise network and security infrastructure across on-premises and cloud environments.</p><p>Key Responsibilities</p><ul><li><p>Assist in configuring and maintaining Cisco routers, switches, and firewalls (ASA/Fortinet) under senior engineer guidance.</p></li><li><p>Support day-to-day monitoring of network and firewall health, escalating complex issues as needed.</p></li><li><p>Help implement and troubleshoot VPNs, basic firewall policies, NAT rules, and access control lists.</p></li><li><p>Participate in the deployment and support of Fortinet FortiGate firewalls, including basic policy and UTM profile configuration.</p></li><li><p>Assist with load balancer (F5/Citrix ADC) configuration tasks such as creating virtual servers, pools, and health monitors under supervision.</p></li><li><p>Support Azure cloud networking tasks — creating VMs, VNets, subnets, NSGs, and basic resource group management.</p></li><li><p>Contribute to documentation: configuration guides, network diagrams, and basic runbooks.</p></li><li><p>Assist with User Acceptance Testing (UAT) and operational readiness checks for new deployments.</p></li><li><p>Respond to and resolve tickets related to connectivity, VPN access, and basic network issues within SLA.</p></li><li><p>Manage Microsoft 365 / Azure Active Directory tasks such as user/device management and basic security settings.</p></li><li><p>Collaborate with senior engineers and cross-functional teams (infrastructure, vendors, stakeholders) on project delivery.</p></li><li><p>Continuously build technical knowledge through certifications and on-the-job mentorship.</p></li></ul><p>Required Qualifications</p><ul><li><p><strong>1–3 years</strong> of hands-on experience in network administration, IT support, or a junior network/security engineering role.</p></li><li><p>Working knowledge of networking fundamentals (TCP/IP, VLANs, routing/switching basics, DNS/DHCP).</p></li><li><p>Exposure to firewall technologies (Cisco ASA, Fortinet FortiGate, or similar).</p></li><li><p>Basic understanding of VPNs and remote connectivity concepts.</p></li><li><p>Familiarity with Microsoft 365 and Azure Active Directory administration.</p></li><li><p>Strong troubleshooting mindset and willingness to learn under pressure.</p></li><li><p>Good communication skills, both written and verbal (English required).</p></li><li><p>Bachelor's degree in Computer Science, IT, or a related field (or equivalent practical experience).</p></li></ul><p>Preferred / Nice-to-Have</p><ul><li><p>Entry-level certifications such as <strong>CCNA</strong>, <strong>Fortinet NSE1–3</strong>, or <strong>Microsoft Azure Fundamentals (AZ-900)</strong>.</p></li><li><p>Exposure to load balancers (F5, Citrix ADC) or SD-WAN concepts.</p></li><li><p>Basic scripting/automation exposure (PowerShell, Python, or Ansible).</p></li><li><p>Prior experience in a Service Desk, NOC, or technical support environment.</p></li><li><p>Familiarity with ITIL-based service management practices.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Key Skills</p><ul><li><p>Eagerness to learn and grow technically</p></li><li><p>Team player with a positive, proactive attitude</p></li><li><p>Strong attention to detail</p></li><li><p>Ability to follow documented procedures accurately</p></li><li><p>Good time management under SLA-driven environments</p></li></ul>

<p><strong>Role Purpose</strong></p><p>We are looking for a highly analytical and detail-oriented Payroll Specialist who is passionate about numbers, payroll accuracy, systems, automation, and data management. The ideal candidate enjoys working with large sets of data, optimizing processes through technology and AI tools, and ensuring employees are paid accurately and on time.</p><p>This role requires a strong understanding of payroll operations, advanced Excel skills, system proficiency, and the ability to manage confidential information with professionalism and integrity. The candidate should also be people-oriented, approachable, and capable of supporting employees with payroll-related queries efficiently.</p><p><strong>Key Responsibilities</strong></p><p>Payroll Management</p><ul><li><p>Process end-to-end payroll accurately and within defined timelines.</p></li><li><p>Maintain payroll records including salaries, allowances, deductions, overtime, leave, EOSB, and reimbursements.</p></li><li><p>Ensure payroll compliance with company policies and labor regulations.</p></li><li><p>Coordinate with HR, Finance, and employees regarding payroll inputs and validations.</p></li><li><p>Handle payroll reconciliations and generate payroll reports for management review.</p></li><li><p>Manage final settlements, leave encashments, and employee benefits calculations.</p></li></ul><p>Data & Reporting</p><ul><li><p>Analyze payroll data and identify discrepancies, trends, and process improvement opportunities.</p></li><li><p>Prepare monthly, weekly, and ad-hoc payroll reports and dashboards.</p></li><li><p>Maintain accurate employee master data within HRMS/payroll systems.</p></li><li><p>Ensure high levels of data integrity, confidentiality, and accuracy.</p></li></ul><p>Systems & Automation</p><ul><li><p>Work with payroll software, ERP systems, biometric attendance systems, and HRMS platforms.</p></li><li><p>Utilize advanced Excel functions (Pivot Tables, VLOOKUP/XLOOKUP, formulas, dashboards, data validation, etc.).</p></li><li><p>Leverage AI tools and automation platforms to improve payroll efficiency and reporting accuracy.</p></li><li><p>Identify opportunities to streamline payroll workflows and reduce manual processes.</p></li></ul><p>Employee Support</p><ul><li><p>Act as the point of contact for payroll-related employee queries.</p></li><li><p>Provide clear explanations regarding salaries, deductions, leave balances, and benefits.</p></li><li><p>Coordinate with internal departments to resolve payroll discrepancies promptly.</p></li></ul><p>Compliance & Audit</p><ul><li><p>Maintain payroll documentation and audit-ready records.</p></li><li><p>Support internal and external payroll audits.</p></li><li><p>Ensure compliance with statutory requirements, labor laws, and company policies.</p></li></ul><p><strong>Required Skills & Competencies</strong></p><ul><li><p>Strong numerical and analytical skills.</p></li><li><p>Advanced Microsoft Excel proficiency.</p></li><li><p>Strong understanding of payroll systems and HRMS platforms.</p></li><li><p>Comfortable working with data, reports, formulas, and reconciliations.</p></li><li><p>Knowledge of AI tools, automation tools, and digital process improvement.</p></li><li><p>Excellent attention to detail and accuracy.</p></li><li><p>Strong organizational and time-management skills.</p></li><li><p>Ability to handle confidential information professionally.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Problem-solving mindset with a passion for process optimization.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Preferred Qualifications</strong></p><ul><li><p>Bachelor’s degree in HR, Finance, Accounting, Business Administration, or related field.</p></li><li><p>Minimum 3–5 years of payroll experience.</p></li><li><p>Experience handling payroll for large employee volumes is preferred.</p></li><li><p>Experience in UAE payroll and labor law is an advantage.</p></li><li><p>Experience with ERP/HRMS systems such as SAP, Oracle, Zoho, Odoo, or similar platforms is preferred.</p></li></ul>