Cisco Network Engineer Jobs in UAE

<p>Job Title: ICT Presales Engineer Location: Burjuman, Dubai Company: TLM Distribution</p><p> <strong>What We Do:</strong> TLM Distribution, part of the TLM Group, is a leading distributor of Wi-Fi Networking and ICT hardware solutions across the Middle East and Africa. We partner with global networking brands such as Ubiquiti, MikroTik, Ruijie, Aruba, andRF-Elements, delivering advanced solutions to resellers, system integrators, and enterprises.TLM is also a strategic investor in its logistics capabilities and has over 300,000sqft of world-class warehousing facilities in the Jebel Ali Free Zone, Dubai. What We’re Looking For: We are seeking a skilled ICT Presales Engineer who will play a vital role in solution design, presales support, and client engagement for our networking portfolio.</p><p> <strong>Key Responsibilities</strong> ● Work with the sales team to understand customer networking requirements and design tailored solutions. ● Prepare and deliver technical presentations, demos, and proof of concepts (POCs) for customers and partners. ● Respond to RFPs/RFQs with accurate technical proposals and solution documentation. ● Collaborate with vendors (Ubiquiti, MikroTik, Ruijie, Aruba, RF-Elements) to build competitive solutions. ● Provide presales technical support during customer meetings, partner events, and exhibitions. ● Assist in preparing Bills of Materials (BOMs), solution architectures, and network designs. ● Stay updated with the latest networking trends, products, and competitor offerings. ● Support account managers with technical expertise for cross-selling and upselling opportunities.</p><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Technology or a related field.</p></li><li><p>CCNA & CCNP Certification</p></li><li><p>4+ years of successful experience in the technology industry as a Pre-Sales Engineer.</p></li><li><p>Proven experience in delivering technical training sessions, both in-house and to external stakeholders.</p></li><li><p>Strong knowledge of Wi-Fi, routing, switching, and network security solutions.</p></li><li><p>Hands-on experience with Ubiquiti, MikroTik, Ruijie, Aruba, or RF-Elements.</p></li><li><p>Excellent communication and interpersonal skills, with the ability to build and maintain relationships with partners and vendors.</p></li><li><p>Fluency in English.</p></li></ul><br><p><strong>What We Offer</strong> ● Competitive salary and performance-based incentives. ● Opportunities to work with leading global networking brands. ● Professional development and vendor certification support. ● Growth within a dynamic and fast-paced distribution environment.Job Title: ICT Presales Engineer</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Application Engineer shall report to Sr.Eng Pgm Supervisor. As an Application Engineer, the candidate would be responsible for Design, estimation, engineering, development, configuration, testing &amp; commissioning of Control &amp; Monitoring System application for Airfield ground lighting system.(CMS) In addition, working with customers to define Technical Requirements Specifications, modifying config tables and writing scripts to provide operational enhancements requested by the customer.</span></p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><ul><li><span>Provide Advanced Engineering &amp; Application Management Support for the day to day operation of Level 4 Advanced Surface Movement &amp; Guidance Control System.</span></li><li><span>Establish &amp; Manage onsite Software Configuration Management System.</span></li><li><span>Analyze the system logs and initiate necessary measures to ensure high availability for the system.</span></li><li><span>Carryout simulation and test for real jobs on test environment for AGL Control and Monitoring System</span></li><li><span>Support installation application software on customer location remotely, as &amp; when required.</span></li><li><span>Support troubleshooting of application software remotely on customer locations, as &amp; when required</span></li><li><span>Provide First level technical assistance against any software bugs encountered while installation, testing and commissioning at site.</span></li><li><span>Write scripts to atomize for desired output on text files. The scripts written should be of standard to run on global projects.</span></li><li><span>AFL CMS application engineer will be the responsibility to do the configuration and commissioning of CMS / ASMGCS application</span></li><li><span>Understand detailed and advanced application and Configuration of AGL CMS&nbsp;</span></li><li><span>Install application s/w on Test &amp; Training environment for AGL CMS</span></li><li><span>Engineering and Project Documentation.</span></li></ul><br>Qualifications:<br><p><span><b>Systems:&nbsp;</b></span></p><br><ul><li><span>Hands-on experience Configuration , implementation and administration on Servers, Application and Network devices,&nbsp;</span></li><li><span>IT infrastructure design and architecture across multiple distributed computing technologies - including server Hardware,&nbsp;network&nbsp;</span></li><li><span>Hands on experience on Microsoft Visio&nbsp;</span></li><li><span>Strong Knowledge &amp; Experience in Sun Solaris Platform. Good Understanding of trouble shooting &amp; Solaris Commands. Strong experience in interfacing of external devices.</span></li></ul><p><span><b>Software &amp; Scripting:</b></span></p><br><ul><li><span>Writing of simple perl scripts &amp; understanding of complex scripts written in perl.&nbsp;</span></li></ul><p><span>·</span><span>Hands-on experience with configuration, implementation and administration on Systems/ Servers, application and network devices&nbsp;</span></p><br><p><span>·</span><span>IT infrastructure design and architecture across multiple distributed computing technologies - including server hardware and network&nbsp;</span></p><br><p><span>·</span><span>Strong knowledge &amp; experience in LINUX, UNIX. Good Understanding of troubleshooting &amp; Commands. Strong experience in interfacing of external devices </span></p><br><p><span>·</span><span>Experience in systems upgrades, package installation, jump-starting and configuration</span></p><br><p><span>·</span><span>A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking&nbsp;</span></p><br><p><span>·</span><span>Working knowledge on Network components like Switches, Routers and Firewalls&nbsp;</span></p><br><p><span>·</span><span>Working knowledge of common network monitoring and security utilities&nbsp;</span></p><br><p><span>·</span><span>Troubleshooting focused on determining hardware vs. software, hardware vs. firmware, software vs. operating system, network vs. application/systems&nbsp;</span></p><br><p><span>·</span><span>Good database knowledge (especially mySQL) </span></p><br><p><span>·</span><span>Sound knowledge in Unix Shell scripting Perl, Apache Tomcat and LDAP&nbsp;</span></p><br><p><span>·</span><span>Certifications in Redhat/Solaris , CCNA, CCNP would be a definite plus&nbsp;</span></p><br><p><span><i><b>We are an equal opportunity employer and value diversity at our company. We do&nbsp;not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</b></i></span></p><br><p><span><i><b>We will ensure that individuals with disabilities are provided reasonable accommodation to&nbsp;participate in the job application or interview process, to&nbsp;perform crucial job functions, and to&nbsp;receive other benefits and privileges of employment. Please contact us to&nbsp;request accommodation.</b></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key Responsibilities • Administer LAN, WAN, routing, switching, wireless, VPN and network-security components within the approved scope.<br> • Monitor network health, capacity and availability and respond to alerts, incidents and performance degradation.<br> • Troubleshoot connectivity across offices, data centres, hosted environments and approved external services.<br> • Coordinate approved changes with telecom providers, TDRA and other relevant parties.<br> • Maintain network diagrams, IP plans, configuration baselines, inventories, backups and operational runbooks.<br> • Support firewall-rule, segmentation and secure-connectivity activities in coordination with cybersecurity.<br> • Contribute to resilience, capacity, failover and disaster-recovery testing.<br> • Participate in agreed on-call coverage for critical network incidents.<br> Minimum Experience and Qualifications • Minimum 6 years of enterprise network engineering experience.<br> • Strong knowledge of routing, switching, TCP/IP, wireless, VPN, firewalls and network monitoring.<br> • CCNP or equivalent professional-level certification preferred; CCIE is an advantage.<br> • Relevant Fortinet, Palo Alto or equivalent security-platform experience preferred.<br> • Strong incident troubleshooting and technical documentation capability.<br></span> </div>

<p>3.1 Must Have – Unified Communications <em>(Non-Negotiable)</em></p><ul><li><p>Strong, current hands-on experience with <strong>3CX</strong>, including customer implementation, configuration, and support.</p></li><li><p>Practical experience with <strong>Avaya PABX / IP Office</strong>.</p></li><li><p>Strong knowledge of <strong>PABX/IP-PBX, VoIP, and Unified Communications</strong>.</p></li><li><p>Hands-on expertise in <strong>SIP/SIP Trunking</strong>, including registration, dial plans, codecs, NAT traversal, and troubleshooting through logs/traces.</p></li><li><p>Experience configuring <strong>IVR/Auto Attendant, Call Queues, Ring Groups, Call Routing, and Voicemail</strong>.</p></li><li><p>Experience with <strong>IP phone provisioning and voice fault troubleshooting</strong>.</p></li><li><p>Good understanding of voice-supporting networks: <strong>TCP/IP, VLAN, DHCP, DNS, NAT, QoS, and firewall rules</strong>.</p></li></ul><p>3.2 Must Have – Infrastructure Expertise</p><ul><li><p>Strong hands-on expertise in <strong>at least one</strong> of the following areas, with working knowledge of the others:</p><ul><li><p><strong>Networking & Security:</strong> Routing & Switching, VLAN, STP/LACP, QoS, WAN/SD-WAN, IPsec/SSL VPN, Wireless, NAC, and NGFW.</p></li><li><p><strong>Server & Identity:</strong> Windows Server, Active Directory, OU/GPO, DNS, DHCP, PKI, Replication, Hardening, and PowerShell.</p></li><li><p><strong>Virtualization & Business Continuity:</strong> VMware/Hyper-V, Clusters, SAN/NAS, RAID, Backup, Replication, DR, and Restore Testing.</p></li><li><p><strong>Cloud & Hybrid:</strong> Microsoft 365, Azure, Entra ID, Identity & Security, Cloud Migrations, Governance, <strong>Teams Phone and Direct Routing</strong>.</p></li></ul></li></ul><p>3.3 Added Advantage</p><ul><li><p><strong>3CX and/or Avaya certification</strong>.</p></li><li><p>Experience with <strong>Yeastar, Grandstream, Cisco CUCM, Microsoft Teams Phone, and SBCs</strong> such as Ribbon/AudioCodes.</p></li><li><p>Experience with <strong>PRI/ISDN, Analogue Gateways, Call Recording, and Contact Centre solutions</strong>.</p></li><li><p>Experience implementing and supporting <strong>multi-site and multi-tenant telephony solutions</strong> for enterprise customers.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>4-6 years of engineering experience, including at least 4 years of genuine hands-on enterprise IP telephony/UC delivery using 3CX and Avaya.</p></li><li><p>Substantial delivery for external customers at a systems integrator, MSP, service provider, OEM partner or project-delivery organization. Internal-IT-only careers do not qualify.</p></li><li><p>2+ years leading engineers or project workstreams while remaining personally hands-on (configuration, CLI, troubleshooting).</p></li><li><p>Proven end-to-end delivery across multiple customers, technologies and sites, through to formal customer acceptance.</p></li><li><p>Professional-standard technical documentation: HLD / LLD, BOQ, MOP, test plans and as-built records.</p></li><li><p>Proven escalation and RCA leadership on complex faults.</p></li><li><p>Clear written and spoken English; credible in front of customer stakeholders.</p></li><li><p>Bachelor's degree or diploma in Engineering, Computer Science or Telecom, or equivalent demonstrable experience.</p></li><li><p>Able to work independently at customer sites and willing to travel within the UAE.</p></li><li><p>Willing to pass a live technical assessment — scenario discussion, whiteboard design, and hands-on configuration and troubleshooting on real equipment.</p><p><br></p></li></ul><p><strong>Preferred certifications and attributes</strong></p><p>3CX, Avaya, CCNP / CCIE, Fortinet NSE / FCP / FCSS, Microsoft, VMware VCP, Veeam, PMP or ITIL; UAE market experience; valid UAE driving licence; AMC / SLA managed-services background</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Network Security Engineer (CCNP Security) – Cisco &amp; Palo Alto We are seeking experienced CCNP Security Resident Engineers to support a major client in Jeddah.<br> The ideal candidate will have strong hands-on experience with Cisco Security technologies and Palo Alto Firewalls , providing implementation, administration, troubleshooting, and operational support within an enterprise environment.<br> Key Responsibilities Provide onsite resident engineering support for enterprise network security infrastructure.<br> Configure, administer, and troubleshoot Cisco security solutions.<br> Manage and support Palo Alto Next-Generation Firewalls.<br> Monitor security infrastructure performance and ensure high availability.<br> Investigate and resolve security incidents and network connectivity issues.<br> Implement firewall policies, NAT, VPNs, and security rules.<br> Perform software upgrades, patching, and maintenance activities.<br> Work closely with customer IT and security teams.<br> Produce technical documentation, operational reports, and incident records.<br> Participate in change management activities following ITIL processes.<br> CCNP Security Certification (Preferred/Required).<br> 3+ years of hands-on experience in Network Security.<br> Strong experience with Cisco Security technologies.<br> Hands-on experience with Palo Alto Firewalls.<br> Strong understanding of: Routing &amp; Switching TCP/IP VPN Technologies (IPSec, SSL VPN) NAT Access Control Lists (ACLs) Network Segmentation Experience troubleshooting enterprise network security environments.<br> Excellent communication skills.<br> Ability to join immediately and relocate/work in Jeddah.<br> Preferred Skills Panorama administration.<br> Cisco Firepower Management Center (FMC).<br> Cisco ASA / Firepower.<br> High Availability (HA) configurations.<br> ITIL knowledge.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>IT Infrastructure &amp; Support Engineer Job Description Job Summary · We are seeking a proactive and technically skilled IT Infrastructure &amp; Support Engineer to manage and support the organization's IT infrastructure.<br> The role involves maintaining network operations, system administration, access control, cybersecurity support, and backup management while ensuring reliable IT services.<br> Network Administration &amp; Support · Monitor and maintain LAN, WAN, Wi-Fi, VPN, and internet connectivity.<br> · Configure and manage switches, routers, firewalls, and wireless access points.<br> · Troubleshoot network issues and optimize performance.<br> System Administration · Administer Windows Server and/or Linux environments.<br> · Manage Active Directory, DNS, DHCP, Group Policies, and file services.<br> · Perform patching, monitoring, software deployment, and server maintenance.<br> · Support VMware and/or Hyper-V environments.<br> Access Control &amp; Identity Management · Provision, modify, and revoke user access rights.<br> · Manage Microsoft 365, Exchange Online, Teams, SharePoint, and Entra ID.<br> · Conduct periodic access reviews and maintain RBAC controls.<br> Cybersecurity Support · Monitor endpoint security and antivirus solutions.<br> · Support incident response and vulnerability remediation.<br> · Enforce MFA, password policies, and security best practices.<br> Backup &amp; Disaster Recovery · Manage backup schedules and backup solutions.<br> · Perform backup verification and restoration testing.<br> · Maintain disaster recovery documentation and recovery procedures.<br> End User Support · Provide Level 1 and Level 2 technical support.<br> · Support onboarding and offboarding activities.<br> · Maintain IT documentation and SOPs.<br> · Provide support for CEO office / Directors Required Qualifications · Bachelor’s Degree or Diploma in IT or related field.<br> · 3–5 years of IT infrastructure or system administration experience.<br> · Strong troubleshooting and communication skills.<br> Preferred Certifications · Microsoft Azure Administrator Associate · Microsoft 365 Administrator · CompTIA Network+ · CompTIA Security+ · Cisco CCNA · ITIL Foundation Key Competencies · Problem-solving and analytical thinking · Customer-focused approach · Ability to manage multiple priorities · Strong documentation and communication skills</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>IT Infrastructure &amp; Support Engineer Job Description Job Summary · We are seeking a proactive and technically skilled IT Infrastructure &amp; Support Engineer to manage and support the organization's IT infrastructure.<br> The role involves maintaining network operations, system administration, access control, cybersecurity support, and backup management while ensuring reliable IT services.<br> Network Administration &amp; Support · Monitor and maintain LAN, WAN, Wi-Fi, VPN, and internet connectivity.<br> · Configure and manage switches, routers, firewalls, and wireless access points.<br> · Troubleshoot network issues and optimize performance.<br> System Administration · Administer Windows Server and/or Linux environments.<br> · Manage Active Directory, DNS, DHCP, Group Policies, and file services.<br> · Perform patching, monitoring, software deployment, and server maintenance.<br> · Support VMware and/or Hyper-V environments.<br> Access Control &amp; Identity Management · Provision, modify, and revoke user access rights.<br> · Manage Microsoft 365, Exchange Online, Teams, SharePoint, and Entra ID.<br> · Conduct periodic access reviews and maintain RBAC controls.<br> Cybersecurity Support · Monitor endpoint security and antivirus solutions.<br> · Support incident response and vulnerability remediation.<br> · Enforce MFA, password policies, and security best practices.<br> Backup &amp; Disaster Recovery · Manage backup schedules and backup solutions.<br> · Perform backup verification and restoration testing.<br> · Maintain disaster recovery documentation and recovery procedures.<br> End User Support · Provide Level 1 and Level 2 technical support.<br> · Support onboarding and offboarding activities.<br> · Maintain IT documentation and SOPs.<br> · Provide support for CEO office / Directors Required Qualifications · Bachelor’s Degree or Diploma in IT or related field.<br> · 3–5 years of IT infrastructure or system administration experience.<br> · Strong troubleshooting and communication skills.<br> Preferred Certifications · Microsoft Azure Administrator Associate · Microsoft 365 Administrator · CompTIA Network+ · CompTIA Security+ · Cisco CCNA · ITIL Foundation Key Competencies · Problem-solving and analytical thinking · Customer-focused approach · Ability to manage multiple priorities · Strong documentation and communication skills</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Meet the team</b><br><p>The MEA Partner Sales team is the collaborative driving force behind Cisco's channel business growth, cultivating strategic relationships with our diverse partner ecosystem across the Middle East and Africa. By aligning partner capabilities with Cisco's innovative technology portfolio, we ensure our solutions reach and transform businesses on a global scale. You will join a highly supportive, geographically distributed, and inclusive group of professionals who deeply value mentorship, shared success, and continuous learning. What makes this team truly exciting is the unique opportunity to shape the future of connectivity in a rapidly evolving region, empowering local communities while delivering meaningful business outcomes.</p><br><br><br><b>Your Impact</b><ul><li>Lead the&nbsp;<b>MEA Channel strategy and execution</b>, translating Cisco priorities into regional growth plans and measurable business outcomes.</li><li>Develop and strengthen the&nbsp;<b>partner ecosystem</b>, building strategic relationships and enabling partners to grow with Cisco’s full portfolio.</li><li>Drive&nbsp;<b>revenue, program management, and governance</b>&nbsp;through disciplined planning, performance management, and operating cadence.</li><li>Inspire and align partners and internal teams through strong engagement, influence, consultation, and leadership across a complex regional landscape.</li></ul><br><b>Minimum Qualifications</b><ul><li><b>Demonstrated success developing and executing channel sales strategies in the Middle East and Africa (MEA)</b>, with a strong understanding of regional market dynamics, partner landscapes, and growth opportunities.</li><li>Strong&nbsp;<b>financial and analytical skills</b>, with experience using sales performance metrics, forecasting, pipeline analysis, and CRM tools to drive business planning, track revenue performance, and optimize resource alignment and operating cadence.</li><li>Proven ability to&nbsp;<b>work effectively in a complex matrix organization</b>, influencing across sales, partner, finance, operations, product, and executive stakeholders to drive alignment and execution without direct authority.</li><li>Strong&nbsp;<b>interpersonal, communication, and influencing skills</b>, with the ability to build credibility quickly, engage senior executives and partners, and lead through collaboration, consultation, and trust.</li><li>Professional background spanning both&nbsp;<b>business strategy and technology sales</b>, with the ability to translate strategic priorities into actionable growth plans and engage confidently with enterprise-level decision-makers.</li></ul><br><b>Preferred Qualifications</b><ul><li>Proven ability to build credibility and foster strong, collaborative relationships with both partner executives and internal stakeholders.</li><li>Demonstrated success navigating, collaborating, and influencing within a geographically distributed, highly matrixed corporate environment.</li><li>Exceptional executive presence with the ability to communicate complex technology challenges and strategic visions clearly.</li><li>Track record of successfully redefining organizational structures to improve efficiency, focus, and team inclusivity.</li><li>High level of passion, energy, and dedication to the channel go-to-market strategy, with a natural ability to inspire and encourage others.</li></ul><br>Why Cisco?&nbsp;<p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.&nbsp;</p><br><br><p>We are Cisco, and our power starts with you.&nbsp;</p><br><br><br><br> </div>

<p>READ BEFORE APPLYING: This is a hands-on systems-integration leadership role in</p><p>a customer-facing delivery organisation. It is NOT internal IT administration or</p><p>helpdesk management. Candidates whose experience is limited to desktop support,</p><p>user administration, password resets, ticket routing, basic monitoring or one</p><p>employer's internal IT will not be shortlisted. Shortlisted candidates must pass</p><p>a live configuration and troubleshooting test.</p><p><strong>THE ROLE</strong></p><p>Lead the design, delivery and operational quality of BITS Secure IT customer</p><p>solutions - owning solution architecture, technical governance, project</p><p>execution, escalations, team capability and customer acceptance across multiple</p><p>concurrent client environments in the UAE.</p><p><strong>RESPONSIBILITIES</strong></p><ul><li><p>Lead discovery, site surveys and technical assessments; convert requirements</p></li></ul><p>into secure, supportable designs.</p><ul><li><p>Produce and approve HLD/LLD, network diagrams, BOQs, scopes of work, method</p></li></ul><p>statements, test plans and as-built documentation.</p><ul><li><p>Own the technical workstream from presales handover through staging,</p></li></ul><p>implementation, migration, testing, training, acceptance and handover to</p><p>support.</p><ul><li><p>Coordinate engineers, subcontractors, OEMs, distributors and customer</p></li></ul><p>stakeholders across multiple simultaneous sites.</p><ul><li><p>Control scope, risk, change impact, outage windows, rollback plans and</p></li></ul><p>acceptance criteria.</p><ul><li><p>Lead major incidents and complex escalations; drive root-cause analysis and</p></li></ul><p>permanent corrective actions.</p><ul><li><p>Review configurations, coach engineers through troubleshooting, and enforce</p></li></ul><p>change control, peer review and security-by-design.</p><ul><li><p>Support presales with solution concepts, effort estimates, BOQs and customer</p></li></ul><p>presentations; protect delivery margin by identifying risks early.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>8+ years hands-on infrastructure engineering, with substantial delivery FOR</p><p>EXTERNAL CUSTOMERS at a systems integrator, MSP, service provider, OEM</p><p>partner or project-delivery organisation. Internal-IT-only careers do not</p><p>qualify.</p></li><li><p>3+ years leading teams or project workstreams WHILE REMAINING PERSONALLY</p><p>HANDS-ON (configuration, CLI, troubleshooting).</p></li><li><p>Deep current expertise in AT LEAST ONE of the following, with working integration knowledge of the rest:</p></li></ul><ol><li><p>Networking & security: routing/switching, VLANs, STP/LACP, QoS, WAN/SD-WAN,</p><p>IPsec & SSL VPN, wireless, NAC, NGFW (FortiGate, Sophos, Palo Alto, Cisco)</p><p>UC & voice: SIP, dial plans, trunks, gateways/SBC, voice VLAN/QoS, call</p><p>routing (Avaya, 3CX, Teams Phone, Yeastar, Grandstream)</p></li><li><p>Server & identity: Windows Server, AD sites/services, OU/GPO design, DNS,</p><p>DHCP, PKI, replication, hardening, PowerShell</p></li><li><p>Virtualization & continuity: VMware/Hyper-V, clusters, SAN/NAS, RAID,</p><p>backup, replication, proven restore testing, DR</p></li><li><p>Cloud & hybrid: Microsoft 365, Azure, Entra ID, identity, security,</p></li></ol><p>migration, governance</p><ul><li><p>Proven end-to-end delivery across MULTIPLE customers, technologies and sites,</p><p>through to formal customer acceptance.</p></li><li><p>Professional-standard technical documentation (HLD/LLD, BOQ, MOP, test plans,</p></li></ul><p>as-built).</p><ul><li><p>Proven escalation and RCA leadership on complex faults.</p></li><li><p>Clear written and spoken English; credible with customer stakeholders.</p></li><li><p>Bachelor's degree or diploma in engineering, CS, telecom, or equivalent</p><p>demonstrable experience.</p></li><li><p>Willingness to pass a live technical assessment (scenario, whiteboard design,</p><p>hands-on configuration and troubleshooting).</p></li></ul><p><strong>PREFERRED: </strong>CCNP/CCIE, Fortinet NSE/FCP/FCSS, Microsoft, VMware VCP, Veeam,</p><p>Avaya, 3CX, PMP or ITIL; UAE market experience; valid UAE driving license;</p><p>AMC/SLA managed-services background.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A leading global IT infrastructure services company, specializing in managing, modernizing, and transforming mission‑critical enterprise technology environments, is seeking a highly skilled and proactive professional to support large-scale IT operations and transformation initiatives.<br> <br> <strong><u>Senior Juniper Network Architect</u></strong><br> <br> <strong><u>Job Summary</u></strong><br> We are looking for a&nbsp;<strong>Senior Juniper Network</strong>&nbsp;<strong>Architect&nbsp;</strong>/ SME with deep expertise in routing and switching across Juniper platforms to lead Data Center/LAN/ WAN migration, design validation, and cutover execution across data centers.<br> The role requires a mix of architecture, hands-on configuration, and migration leadership, ensuring seamless DC, WAN transformation with zero business impact.<br> <br> <u><strong>Key Responsibilities</strong></u></p><br><br> <ul> <li> <p>Expert level hands on with OSPF, BGP, VXLAN, EVPN-BGP, Switching on Juniper and Cisco platform&nbsp;</p><br><br> </li><li> <p>Lead end-to-end DC, WAN migration strategy, design, and execution</p><br><br> </li><li> <p>Define migration approach (staggered / parallel / big-bang)</p><br><br> </li><li> <p>Validate DC, WAN design including topology, redundancy, routing policies, and failover mechanisms</p><br><br> </li><li> <p>Expert level migration experience to migrate CRB to ERB DC Architecture.</p><br><br> </li><li> <p>Plan and execute link activation, routing changes, and traffic cutovers</p><br><br> </li><li> <p>preparing JSON/YAML scripts for Juniper migration, which requires strong experience in the same as well as in Apstra.</p><br><br> </li><li> <p>Coordinate with:</p><br><br> <ul> <li> <p>ISPs (E&amp;, Du, SITA, ARINC, etc.)</p><br><br> </li><li> <p>Internal network &amp; infrastructure teams</p><br><br> </li><li> <p>Client, Juniper, DC providers</p><br><br> </li></ul> </li><li> <p>Review and finalize:</p><br><br> <ul> <li> <p>Router configurations, IP schema, VLANs</p><br><br> </li><li> <p>Cabling and port mappings</p><br><br> </li><li> <p>Connectivity and routing design</p><br><br> </li></ul> </li><li> <p>Conduct pre-migration readiness checks, testing, and failover simulations</p><br><br> </li><li> <p>Provide L3 troubleshooting during and post cutover</p><br><br> </li><li> <p>Drive risk assessment, mitigation, and rollback planning</p><br><br> </li><li> <p>Support CAB approvals, governance, and change management</p><br><br> </li><li> <p>Maintain WAN inventory, link matrix, and documentation</p><br><br> </li><li> <p>Provide hands-on support during migration windows (after-hours if required)</p><br><br> </li><li> <p>Prepare runbook for activations / migrations</p><br><br> </li></ul> <p><strong>Technical Skills Required</strong><br> <strong>DC Networking &amp; WAN</strong></p><br><br> <ul> <li> <p>Strong expertise in routing &amp; switching (L2/L3)</p><br><br> </li><li> <p>Hands-on experience with:</p><br><br> <ul> <li> <p>BGP, OSPF, VXLAN-EVPN, MPLS, VRF, QoS</p><br><br> </li><li> <p>SD-WAN and Data Center Interconnect (DCI)</p><br><br> </li><li> <p>VLAN extension and L2/L3 network design</p><br><br> </li></ul> </li></ul> <p><strong>Vendor Expertise</strong></p><br><br> <ul> <li> <p><strong>Juniper:</strong>&nbsp;QFX, EX, SRX, MX series, including strong experience in preparing JSON/YAML, Python, Ansible, Jinga scripts for Juniper migration and Apstra.</p><br><br> </li><li> <p>Strong hands-on in configuration, migration, and troubleshooting across both platforms</p><br><br> </li></ul> <p><strong>Additional Skills</strong></p><br><br> <ul> <li> <p>Understanding of optical links / DWDM (ADVA)</p><br><br> </li><li> <p>Knowledge of firewalls, load balancers, and network security</p><br><br> </li><li> <p>Familiarity with DC infrastructure and cabling standards</p><br><br> </li><li> <p>Experience with network testing and monitoring tools</p><br><br> </li></ul> <p><strong>Preferred Experience</strong></p><br><br> <ul> <li> <p>Large-scale data center migration / WAN/DC transformation projects</p><br><br> </li><li> <p>Experience in multi-vendor environments</p><br><br> </li><li> <p>Strong exposure to telecom providers and circuit activation</p><br><br> </li><li> <p>Familiarity with ITIL processes (Change, Incident, Problem Management)</p><br><br> </li></ul> <p><strong>Soft Skills</strong></p><br><br> <ul> <li> <p>Strong stakeholder management and communication</p><br><br> </li><li> <p>Ability to work under tight timelines and high-pressure cutover windows</p><br><br> </li><li> <p>Excellent problem-solving and decision-making skills</p><br><br> </li><li> <p>Strong ownership and delivery mindset</p><br><br> </li></ul> <p><strong>Certifications (Preferred)</strong></p><br><br> <ul> <li> <p>Cisco: CCNP / CCIE-EI/DC</p><br><br> </li><li> <p>Juniper: JNCIP-DC / JNCIE-DC</p><br><br> </li><li> <p>ITIL Foundation</p><br><br> </li></ul> <p><br> Halian Group: With over 28 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers. Our resourcing and smart services help you to realize tomorrow’s potential. Discover the amazing things possible when you bring the right people and the right technologies together. At Halian, we recognize that diversity, equity, and inclusion (DEI) are essential to building high-performing teams for our clients. We are committed to connecting organizations with top talent from all backgrounds, ensuring that every individual feels valued, respected, and empowered to contribute their unique perspectives. We encourage applications from all qualified candidates, regardless of race, gender, disability, or any other characteristic that makes them unique. By fostering diverse and inclusive workplaces, we help our clients drive innovation, enhance collaboration, and better reflect the communities they serve. #LI-JJ1</p><br><br> <br><br> </div>

Company Description<br><br>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.<br><br>Job Description<br><br>Perform IT maintenance activities on a monthly basis. Follow all Accor IT Policies and guidelines such as user rights, security policy, backup policy, preventive maintenance, contingency plan etc. Assist with implementation of Accor IT brand standards, new technologies, systems and projects. Identify IT related risks and issues and escalate them to hotel management and IT Cluster Director. Escalate IT issues to IT Cluster Director. Travel as required by the business. Manage day-to-day IT operations and ensure smooth running of all computer systems in the hotel for users and guests. Provide technical support and training on systems and networks. Participate in Accor regional e Learning platform. Follow set of guidelines related to archiving back-ups, accessing records, and transferring records via different channels. Ensure backup of all relevant user generated data. Troubleshoot and carry out repairs and data backup / restoration when necessary. Monitor systems and network performance on an ongoing, daily basis. Install and configure software and hardware as per Accor standard. Understand the applicability of new and improved IT developments and solutions. Display ability to identify potential upgrades, enhancements, new products and their effects Conduct basic software training. Demonstrate good understanding of the hotel’s software / hardware. Conduct tests on hardware /software for maintenance purposes. Perform diagnostic functions including replacing suspect components with other serviceable components and reloading of associated software. Perform routine maintenance activities in order to identify and/or prevent events that might hinder operations. Install only the latest, original and properly licensed software is running on the hotel’s systems and computers. Maintain software licenses and follow recommended upgrade schedules. Provide local first level technology, guest & employee end-user support. Troubleshoot issues on hotel's local network, computers, software and systems. Work as onsite hand-and-eyes function for remote support. Assist the IT New Developments team with new hotel developments and hotel integration projects as required.<br><br>Qualifications<br><br>Degree in IT, Computer Science, or other relevant discipline. Experience of embedding change projects within an organization. IT certifications such as CCNA or CCNP, Comptia A+ or Comptia N+ will be an added advantage. Strong interpersonal and problem solving abilities Highly responsible & reliable with exceptional attention to detail Ability to focus attention on guest needs, remaining calm and courteous at all times

???? We're Hiring: Broadcast Engineering Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a technology-driven media organization committed to delivering reliable, high-quality broadcast services across television, radio, digital streaming, and multimedia platforms. Our distributed teams collaborate across Broadcast Engineering, Media Operations, Production, Information Technology, Network Engineering, Cybersecurity, Facilities, Content Delivery, Quality Assurance, and Executive Leadership to ensure seamless, innovative, and future-ready broadcast operations. The Role We are seeking an experienced Broadcast Engineering Manager to lead broadcast infrastructure, transmission systems, engineering operations, and technical modernization initiatives. The ideal candidate will oversee broadcast technology, systems integration, network reliability, regulatory compliance, engineering projects, and cross-functional collaboration while ensuring uninterrupted, high-quality content delivery across all broadcast platforms. Key Responsibilities Develop and implement broadcast engineering strategies, technology roadmaps, infrastructure standards, and operational frameworks aligned with organizational objectives. Lead engineering operations supporting television, radio, IPTV, OTT, satellite, terrestrial, and digital broadcasting environments. Collaborate with Media Operations, Production, Information Technology, Network Engineering, Cybersecurity, Facilities, Content Delivery, Vendors, and Executive Leadership to ensure reliable broadcast services. Oversee broadcast transmission systems, master control operations, studio infrastructure, playout automation, routing systems, signal distribution, and content delivery networks. Manage broadcast equipment including cameras, audio systems, video servers, routers, encoders, decoders, switchers, storage systems, transmitters, satellite links, and IP-based broadcast infrastructure. Plan and execute engineering projects including system upgrades, facility expansions, technology migrations, cloud broadcasting initiatives, and disaster recovery implementations. Establish preventive maintenance programs, asset lifecycle management, equipment calibration, system monitoring, and technical support processes. Ensure compliance with broadcast engineering standards, spectrum regulations, RF transmission requirements, signal quality standards, cybersecurity policies, and organizational governance. Coordinate vendor relationships, equipment procurement, technology evaluations, service contracts, and engineering documentation. Develop engineering procedures, standard operating procedures (SOPs), technical documentation, incident response plans, and business continuity strategies. Monitor key performance indicators (KPIs) including broadcast uptime, signal quality, equipment availability, network performance, incident resolution times, project delivery, maintenance compliance, and operational efficiency. Conduct engineering audits, technical risk assessments, system performance evaluations, capacity planning, benchmarking studies, and continuous improvement initiatives. Manage engineering budgets, capital expenditure (Cap Ex), operational expenditure (OpEx), broadcast technology investments, software licensing, and strategic modernization programs. Drive digital transformation through artificial intelligence (AI)-powered broadcast monitoring, predictive equipment maintenance, cloud-based media workflows, IP broadcasting technologies, automated quality control, workflow automation, and business intelligence solutions. Utilize Grass Valley, Imagine Communications, Evertz, Ross Video, Vizrt, Avid, EVS, Dalet, Adobe Creative Cloud, Microsoft 365, VMware, Cisco networking technologies, Power BI, Tableau, SNMP monitoring tools, cloud platforms, and broadcast management systems to optimize engineering performance and generate actionable insights. Prepare executive dashboards, engineering performance reports, infrastructure assessments, technology roadmaps, incident analyses, project updates, and strategic recommendations for senior leadership. Lead, mentor, and develop broadcast engineers, systems engineers, network specialists, maintenance technicians, and cross-functional teams while fostering a culture of technical excellence, innovation, collaboration, accountability, and continuous improvement. Requirements Bachelor's degree in Broadcast Engineering, Electrical Engineering, Electronics Engineering, Telecommunications Engineering, Computer Engineering, Information Technology, or a related field. Master's degree in Engineering, Telecommunications, Media Technology, Business Administration (MBA), or a related discipline is highly advantageous. Professional certifications such as Society of Broadcast Engineers (SBE), Cisco CCNP/CCIE, AWS Certified Solutions Architect, PMP, ITIL, SMPTE certifications, or equivalent are preferred. Minimum 5 years of experience in broadcast engineering, media technology, transmission engineering, network engineering, audiovisual systems, or related roles. At least 2 years of experience managing broadcast engineering teams, media infrastructure projects, technical operations, or enterprise broadcast environments preferred. Strong understanding of television and radio broadcasting, IP media networks, SMPTE standards, SDI/IP workflows, OTT streaming, cloud broadcasting, RF systems, signal processing, cybersecurity, disaster recovery, and engineering project management. Experience with Grass Valley, Imagine Communications, Evertz, Ross Video, Vizrt, Avid, EVS, Dalet, Cisco networking technologies, VMware, Microsoft Office Suite, Power BI, Tableau, cloud platforms, and broadcast management systems. Familiarity with AI-powered broadcast monitoring, cloud-native production, virtualized playout systems, automated media quality assurance, IP-based broadcasting, and advanced media analytics is highly advantageous. Strong leadership, communication, stakeholder management, technical troubleshooting, analytical thinking, project management, budgeting, organizational, and problem-solving skills. Ability to manage multiple engineering initiatives while balancing broadcast reliability, technology modernization, regulatory compliance, operational priorities, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed engineering teams, production staff, technology vendors, broadcasters, regulators, executives, and global stakeholders, with occasional travel for site installations, live event support, technology deployments, vendor meetings, and strategic planning sessions as required. What We Offer Fully remote work arrangement with flexible collaboration across global broadcast engineering, media technology, and operations teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and broadcast engineering leadership growth opportunities. Exposure to AI-powered broadcast technologies, cloud media platforms, IP broadcasting solutions, and next-generation media infrastructure. Collaborative culture focused on innovation, technical excellence, operational reliability, accountability, and continuous improvement. Opportunity to shape the future of broadcasting by leading advanced engineering solutions that deliver exceptional media experiences to audiences worldwide.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>Specialist Telecom Engineer – Offshore Water Injection Project<br><br><p><b><i>Belong, Connect, Grow, with KBR!</i></b></p><br><br><p><b><i>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</i></b></p><br><br><p><b><u>&nbsp;<span>Job Title: Specialist Telecom Engineer</span> </u></b><b><u><span>– Offshore Water Injection Project</span></u></b></p><br><br><p>KBR Abu Dhabi PMC Team is currently looking to fill a position of <b><u>Specialist Telecom Engineer </u></b>for an <b>Offshore Project </b>to be based in UAE ( Abu Dhabi) as soon as the administrative processes are completed, will then relocate to <b>Spain Office</b> and then return to Abu Dhabi<b>&nbsp;. </b></p><br><br><p><b>Specialist Telecom Engineer – Offshore Water Injection Project</b></p><br><br><p><b>Position Summary</b></p><br><br><p><b>The Specialist Telecom Engineer is responsible for the design, engineering, integration, implementation, and maintenance of telecommunications systems supporting an Offshore Water Injection Project. The role ensures reliable and secure communication infrastructure for offshore platforms, control systems, personnel safety, operational coordination, and emergency response while complying with project specifications, international standards, and company requirements.</b></p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Telecom Engineering &amp; Design</b></p><br><br><ul><li><b>Lead telecom engineering activities during FEED, detailed engineering, EPC, construction, commissioning, and start-up phases.</b></li><li><b>Develop telecom design philosophies, specifications, calculations, and engineering deliverables.</b></li><li><b>Design and review: </b><ul><li><b>Fiber optic communication networks</b></li><li><b>Data communication systems</b></li><li><b>Microwave radio systems</b></li><li><b>VSAT and satellite communications</b></li><li><b>Marine and VHF/UHF radio systems</b></li><li><b>Telephony and IP telephony systems</b></li><li><b>Public Address and General Alarm (PAGA) systems</b></li><li><b>Closed-Circuit Television (CCTV) systems</b></li><li><b>Access Control Systems (ACS)</b></li><li><b>Intrusion Detection Systems (IDS)</b></li><li><b>Time synchronization systems</b></li><li><b>Wireless communication networks</b></li></ul></li></ul><p><b>Offshore Water Injection Facilities Support</b></p><br><br><ul><li><b>Ensure telecom systems support offshore water injection operations, process monitoring, and communication between offshore and onshore facilities.</b></li><li><b>Integrate telecom systems with: </b><ul><li><b>ICSS (Integrated Control and Safety System)</b></li><li><b>SCADA systems</b></li><li><b>Process control systems</b></li><li><b>Emergency Shutdown (ESD) systems</b></li><li><b>Fire and Gas systems</b></li></ul></li><li><b>Support real-time operational data transmission and remote monitoring requirements.</b></li></ul><p><b>Network &amp; Cybersecurity</b></p><br><br><ul><li><b>Design secure telecom network architectures.</b></li><li><b>Ensure compliance with corporate cybersecurity requirements and industrial control system security standards.</b></li><li><b>Support network segmentation, redundancy, and disaster recovery strategies.</b></li><li><b>Coordinate with cybersecurity teams during project execution.</b></li></ul><p><b>Project Execution</b></p><br><br><ul><li><b>Coordinate telecom engineering activities with process, instrumentation, electrical, automation, and IT disciplines.</b></li><li><b>Participate in design reviews, HAZID, HAZOP, SIL workshops, constructability reviews, and risk assessments.</b></li><li><b>Review vendor packages and telecom system interfaces.</b></li><li><b>Support procurement and technical bid evaluations.</b></li></ul><p><b>Construction &amp; Commissioning Support</b></p><br><br><ul><li><b>Review installation procedures, cable routing layouts, and telecom equipment locations.</b></li><li><b>Provide technical support during fabrication, installation, testing, and commissioning activities.</b></li><li><b>Witness Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and Integrated System Testing (IST).</b></li><li><b>Support telecom system startup and operational readiness activities.</b></li></ul><p><b>Operations &amp; Maintenance</b></p><br><br><ul><li><b>Support telecom system reliability, availability, and maintainability programs.</b></li><li><b>Participate in troubleshooting communication and network issues.</b></li><li><b>Develop maintenance strategies and telecom asset management plans.</b></li><li><b>Support lifecycle management and future expansion requirements.</b></li></ul><br><p><b>Required Qualifications</b></p><br><br><ul><li><b>Bachelor's Degree in Telecommunications Engineering, Electronics Engineering, Electrical Engineering, or related discipline.</b></li><li><b>Master's Degree is advantageous.</b></li><li><b>Professional certifications are preferred, such as: </b><ul><li><b>CCNA / CCNP</b></li><li><b>CompTIA Network+</b></li><li><b>Cisco Industrial Networking Certifications</b></li><li><b>Relevant vendor certifications</b></li></ul></li></ul><br><p><b>Experience</b></p><br><br><ul><li><b>Typically 15-18+ years of telecom engineering experience.</b></li><li><b>Minimum 5–10 years in offshore oil &amp; gas projects.</b></li><li><b>Experience in offshore platforms, water injection facilities, production facilities, or EPC projects.</b></li><li><b>Proven experience in FEED, detailed engineering, construction, and commissioning phases.</b></li><li><b>Middle East offshore project experience is highly desirable.</b></li></ul><br><p><b>Technical Skills</b></p><br><br><p><b>Telecom Systems</b></p><br><br><ul><li><b>Fiber Optic Networks</b></li><li><b>Structured Cabling Systems</b></li><li><b>LAN/WAN Infrastructure</b></li><li><b>Microwave Communications</b></li><li><b>Satellite Communications (VSAT)</b></li><li><b>IP Telephony</b></li><li><b>PAGA Systems</b></li><li><b>CCTV and Video Surveillance</b></li><li><b>Access Control and Security Systems</b></li><li><b>Marine Radio Communications</b></li></ul><p><b>Industrial Communication Protocols</b></p><br><br><ul><li><b>Ethernet/IP</b></li><li><b>Modbus TCP/IP</b></li><li><b>OPC</b></li><li><b>IEC 61850</b></li><li><b>TCP/IP Networking</b></li></ul><p><b>Software &amp; Tools</b></p><br><br><ul><li><b>AutoCAD</b></li><li><b>SmartPlant 3D (SP3D)</b></li><li><b>Bentley MicroStation</b></li><li><b>Telecom Network Design Software</b></li><li><b>Fiber Optic Design and Calculation Tools</b></li></ul><p><b>Standards &amp; Codes</b></p><br><br><ul><li><b>IEC Standards</b></li><li><b>ITU Standards</b></li><li><b>NORSOK Standards</b></li><li><b>NFPA Requirements</b></li><li><b>IMO Marine Communication Requirements</b></li><li><b>ISA Standards</b></li><li><b>Company and Operator Telecom Specifications</b></li></ul><br><br><br><br> </div>

<p><strong>Job description:</strong></p><p>Job Description – IT & ICT Solutions Engineer</p><p><strong>Company:</strong> SOS Computer Technology LLC<br><strong>Location:</strong> UAE<br><strong>Department:</strong> IT & ICT / System Integration<br><strong>Position:</strong> IT & ICT Solutions Engineer<br><strong>Salary:</strong> AED 4,000 – AED 5,000 per month<br><strong>UAE Driving license: Mandatory</strong></p><p>About the Role</p><p>SOS Computer Technology LLC is looking for an <strong>IT & ICT Solutions Engineer</strong> to support the company's group companies, System Integration projects, presales activities, and AMC customer sites.</p><p>The ideal candidate should have a strong combination of <strong>IT/ICT technical knowledge, system integration experience, troubleshooting skills, and presales capability</strong>. The role will involve working with customers, vendors, internal teams, and project teams to deliver effective technical solutions.</p><p>Key Responsibilities1. IT & ICT Support – Group Companies</p><ul><li><p>Provide day-to-day IT and ICT technical support to SOS group companies.</p></li><li><p>Troubleshoot computers, laptops, printers, network connectivity, Wi-Fi and related IT infrastructure.</p></li><li><p>Support LAN/WAN, switches, routers, access points, structured cabling and basic network security.</p></li><li><p>Configure and maintain IT equipment and user devices.</p></li><li><p>Coordinate with Internet Service Providers and technology vendors when required.</p></li><li><p>Maintain IT asset records and documentation.</p></li><li><p>Provide remote and on-site technical support.</p></li></ul><p>2. Presales & System Integration</p><ul><li><p>Understand customer requirements and develop suitable IT/ICT solutions.</p></li><li><p>Prepare technical proposals, BOQs, equipment selections and solution designs.</p></li><li><p>Assist the sales team with technical presentations and customer meetings.</p></li><li><p>Conduct site surveys and prepare site survey reports.</p></li><li><p>Prepare network diagrams, system architecture and technical documentation.</p></li><li><p>Select appropriate products, brands and technologies based on project requirements.</p></li><li><p>Obtain and evaluate quotations from distributors and vendors.</p></li><li><p>Support preparation of commercial and technical tender submissions.</p></li><li><p>Conduct product demonstrations and proof-of-concept activities where required.</p></li></ul><p>3. AMC & Customer Site Support</p><ul><li><p>Provide technical support for AMC customers and contracted sites.</p></li><li><p>Attend preventive and corrective maintenance visits.</p></li><li><p>Troubleshoot IT, ICT and network-related issues.</p></li><li><p>Perform health checks and recommend corrective actions.</p></li><li><p>Maintain service reports, maintenance records and issue logs.</p></li><li><p>Coordinate with customers and internal teams to close technical issues within agreed timelines.</p></li><li><p>Identify opportunities for upgrades, replacements and additional solutions at AMC sites.</p></li></ul><p>4. Project Support & Implementation</p><ul><li><p>Assist project teams with installation, configuration, testing and commissioning of IT/ICT systems.</p></li><li><p>Coordinate with site teams, consultants, main contractors and vendors.</p></li><li><p>Support system integration and interoperability between different technologies.</p></li><li><p>Perform testing and troubleshooting during project implementation.</p></li><li><p>Prepare as-built documentation and handover documents where required.</p></li><li><p>Ensure installations comply with approved technical specifications and project requirements.</p></li></ul><p>Required Technical Skills</p><p>The candidate should have working knowledge of:</p><ul><li><p>LAN/WAN and TCP/IP networking</p></li><li><p>Managed and unmanaged network switches</p></li><li><p>Routers and firewalls</p></li><li><p>Wi-Fi and wireless networking</p></li><li><p>Structured cabling and network infrastructure</p></li><li><p>Servers and basic virtualization concepts</p></li><li><p>Windows operating systems and Microsoft 365</p></li><li><p>IP addressing, VLANs, DHCP and DNS</p></li><li><p>Network troubleshooting and diagnostics</p></li><li><p>CCTV, Access Control and other ELV systems – advantage</p></li><li><p>AV and Smart Classroom solutions – advantage</p></li><li><p>Basic cybersecurity and network security concepts</p></li><li><p>IT asset management and documentation</p></li></ul><p>Presales Skills</p><ul><li><p>Preparation of BOQ and technical specifications</p></li><li><p>Product selection and comparison</p></li><li><p>Preparation of technical compliance sheets</p></li><li><p>Vendor/distributor coordination</p></li><li><p>Preparation of technical proposals</p></li><li><p>Site surveys and technical assessments</p></li><li><p>Basic network/system design</p></li><li><p>Understanding of tender requirements</p></li><li><p>Customer presentations and technical discussions</p></li><li><p>Ability to recommend cost-effective technical solutions</p></li></ul><p>Qualifications & Experience</p><ul><li><p>Bachelor's/Diploma in <strong>IT, Computer Engineering, Electronics, Networking or a related field</strong>.</p></li><li><p><strong>2–5 years of experience</strong> in IT, ICT, System Integration or ELV/ICT projects.</p></li><li><p>UAE experience is preferred.</p></li><li><p>UAE driving licence is preferred.</p></li><li><p>Relevant certifications such as <strong>CCNA, CompTIA, Microsoft, Fortinet, Huawei, Cisco, Aruba or equivalent</strong> will be an advantage.</p></li></ul><p>Personal Attributes</p><ul><li><p>Strong troubleshooting and analytical skills.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Customer-focused approach.</p></li><li><p>Ability to work independently and as part of a team.</p></li><li><p>Willingness to travel to customer and AMC sites within the UAE.</p></li><li><p>Ability to handle multiple projects and priorities.</p></li><li><p>Good documentation and reporting skills.</p></li><li><p>Professional attitude and willingness to learn new technologies.</p></li><li><p>Ability to work under project/tender deadlines.</p></li></ul><p>Compensation & Benefits</p><p><strong>Monthly Salary:</strong> AED 4,000 – AED 5,000, depending on experience and technical capability.</p><p><strong>Company Benefits:</strong></p><ul><li><p>Company Visa</p></li><li><p>Company Accommodation</p></li><li><p>Company Car</p></li><li><p>Petrol/Fuel</p></li><li><p>Salik</p></li><li><p>Parking expenses</p></li><li><p>Car Maintenance</p></li><li><p>Company SIM Card</p></li></ul><p>Reporting</p><p>The IT & ICT Solutions Engineer will report to the <strong>Management / Head of IT & ICT / Project & Presales Management</strong>, as applicable.</p><p>Key Performance Areas</p><p>Performance will be evaluated based on:</p><ul><li><p>Quality and response time of IT support</p></li><li><p>AMC customer satisfaction</p></li><li><p>Successful resolution of technical issues</p></li><li><p>Quality of presales proposals and BOQs</p></li><li><p>Technical accuracy of solutions</p></li><li><p>Project implementation support</p></li><li><p>Vendor coordination</p></li><li><p>Documentation and reporting</p></li><li><p>Identification of new business opportunities</p></li><li><p>Adherence to company procedures and customer commitments</p></li></ul><p>Willingness to travel:</p><p><br></p><ul><li><p>100% (Preferred)</p></li></ul><p><br></p><p>Work Location: In person</p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Strong knowledge of <strong>IT infrastructure, networking and ICT solutions</strong></p></li><li><p>Good understanding of <strong>LAN/WAN, TCP/IP, VLAN, DHCP, DNS and Wi-Fi</strong></p></li><li><p>Experience with <strong>Cisco, HPE/Aruba, Huawei, Fortinet, TP-Link or similar networking products</strong></p></li><li><p>Ability to <strong>design and configure network solutions</strong></p></li><li><p>Knowledge of <strong>switches, routers, firewalls, wireless access points and network security</strong></p></li><li><p>Strong <strong>IT troubleshooting and problem-solving skills</strong></p></li><li><p>Experience in <strong>system integration and ELV/ICT projects</strong></p></li><li><p>Ability to conduct <strong>site surveys and technical assessments</strong></p></li><li><p>Strong <strong>presales and solution design skills</strong></p></li><li><p>Ability to prepare <strong>BOQs, technical proposals, compliance sheets and quotations</strong></p></li><li><p>Ability to understand customer requirements and recommend <strong>appropriate technical solutions</strong></p></li><li><p>Good knowledge of <strong>IT hardware, servers, PCs, laptops, printers and peripherals</strong></p></li><li><p>Basic knowledge of <strong>Microsoft 365, Windows Server and virtualization</strong></p></li><li><p>Knowledge of <strong>CCTV, Access Control, AV and Smart Classroom solutions</strong> will be an advantage</p></li><li><p>Experience handling <strong>AMC sites, preventive maintenance and corrective maintenance</strong></p></li><li><p>Ability to prepare <strong>network diagrams, system architecture and technical documentation</strong></p></li><li><p>Good <strong>vendor/distributor coordination and product sourcing skills</strong></p></li><li><p>Ability to support <strong>tenders and technical submissions</strong></p></li><li><p>Good <strong>customer-facing and presentation skills</strong></p></li><li><p>Strong written and verbal <strong>English communication</strong></p></li><li><p>Ability to work independently and manage multiple assignments</p></li><li><p><strong>UAE driving licence</strong> preferred</p></li><li><p>Willingness to <strong>travel to customer and AMC sites across UAE</strong></p></li><li><p>Relevant certifications such as <strong>CCNA, CompTIA, Microsoft, Fortinet, Huawei, HPE/Aruba or equivalent</strong> will be an advantage.</p></li></ol>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Job Purpose <br><p><span>Perform&nbsp;</span><span>assigned</span><span>&nbsp;audit engagements&nbsp;in the domain of Digital&nbsp;Infrastrcuture, from start to finish, inclusive of&nbsp;preplanning, wrap up activities ensuring application of risk and control concepts to scenarios&nbsp;encountered,&nbsp;and&nbsp;identify&nbsp;any potential issues&nbsp;within ADNOC and Group Companies.</span><span>Contribute&nbsp;in&nbsp;the capacity of SME,&nbsp;in&nbsp;</span><span>the</span><span>&nbsp;periodic Risk Assessments and development of the Risk-Based Work Plans focusing on&nbsp;Infrastructure Security (Network, Cloud, Systems, Databases etc.)&nbsp;including vulnerability assessments and penetration testing at infrastructure and network layers&nbsp;within ADNOC and Group Companies.</span></p><br><br><br><br>Long Description <br><p><span><span>KEY ACCOUNTABILITIES</span><span>:</span></span></p><br><br><p><span><span>Job Specific Accountabilities</span></span></p><br><br><p><span><strong><span>Internal Audit Plan</span></strong></span></p><br><br><ul><li><span>Develop the audit universe to ensure it covers&nbsp;Digital Infrastructure and cybersecurity risks in line with the other D&amp;T risk areas like (Digital governance, OT, process, applications, technology interface, and emerging technologies)&nbsp;that could affect the ADNOC Business operations.</span></li><li><span>Review and </span><span>update&nbsp;the&nbsp;D&amp;T&nbsp;audit universe&nbsp;specifically for&nbsp;Digital Infrastructure&nbsp;and&nbsp;Network.</span></li><li><span>Develop and implement strategic initiatives (</span><span>e.g.&nbsp;Infrastructure&nbsp;Assurance Plan&nbsp;etc.</span><span>) that&nbsp;impact&nbsp;the&nbsp;group-wide audit plans and oversee the execution to ensure it fulfills the&nbsp;objectives.&nbsp;</span> </li></ul><p><strong><span>Audit Execution</span></strong></p><br><ul><li><span>Perform audits, advisory engagements, and other influencing activities in highly technical areas of current/emerging technologies within ADNOC and Group Companies.&nbsp;</span> </li><li><span>Develop a detailed audit program / Risk &amp; Control Matrix (RCM) for the assigned audit, including the objectives, potential risk, key controls, audit procedures, and the use of audit techniques and tools to evaluate&nbsp;</span><span>governance</span><span>, risks,&nbsp;and controls processes, and submit audit program to the management for review and approval.</span></li></ul><br><br><br><br>Job Specific Accountabilities (Part 1) <br><ul><li><span>Ensure that adequate working papers and all relevant information are continuously documented and&nbsp;</span><span>updated</span><span> in the automated Audit Management System in accordance with pre-defined templates and audit procedures.</span></li><li><span>Ensure that approved audit objectives have been met with adequate coverage of all relevant areas and sufficient audit evidence is obtained to support the conclusion and recommendations in accordance with&nbsp;<span>professional</span> audit standards.</span></li></ul><p><strong><span>Audit Reports</span></strong></p><br><ul><li><span>Prepare&nbsp;an&nbsp;audit report with&nbsp;a&nbsp;conclusion, expressing professional opinions on the adequacy and effectiveness of risk&nbsp;</span><span>management</span><span>, control systems,&nbsp;and the efficiency with which activities are carried out. Recommend improvement options to rectify reported deficiencies for&nbsp;Department&nbsp;Manager’s review.</span> </li><li><span>Recommend</span><span>&nbsp;practical&nbsp;enhancements in&nbsp;Digital and&nbsp;Technology&nbsp;governance, risks,&nbsp;and control processes to&nbsp;assist&nbsp;in the achievement of the company's&nbsp;business&nbsp;objectives.</span> </li></ul><p><strong><span><span><span>Coordination</span>&nbsp;</span></span></strong></p><br><ul><li><span><span>Assist&nbsp;in the periodic reporting to the Audit Committee and Senior Management on Technology audit activities, performance, significant risk exposures, controls/governance issues,&nbsp;and other related matters within ADNOC and Group Companies within ADNOC and Group Companies.&nbsp;</span>&nbsp;&nbsp;</span></li></ul><br><br><br>Minimum Qualification <br><p>Bachelor's&nbsp;Degree in&nbsp;Computer Science&nbsp;or related&nbsp;Technology&nbsp;discipline,&nbsp;or&nbsp;equivalent&nbsp;discipline</p><br><p><span><strong>Minimum Experience, Knowledge &amp; Skills</strong></span></p><br><ul><li><span>8-10&nbsp;years&nbsp;</span><span>of</span><span>&nbsp;relevant experience in&nbsp;</span><span>D&amp;T&nbsp;or IT&nbsp;</span><span>internal auditing,&nbsp;and a minimum of 5+ years of work experience in Digital Infrastructure and cybersecurity domain.</span></li><li><span>Advance technical knowledge of core infrastructure, network components (routers, switches, firewalls etc.), cloud security, different operating systems, databases, virtualization technologies and security operations.&nbsp;</span></li><li><span>Sound knowledge coupled with extensive experience in technology-related risks in emerging areas such as Cloud, Internet of Things (IoT), Zero-Trust / Defense In-Depth architecture, Identity and Access management, digitalization, automation etc.</span></li><li><span>Strong hands-on </span><span>experience in conducting vulnerability assessments / penetration&nbsp;testings&nbsp;at&nbsp;</span><span>infrastructure, network, and system layers.&nbsp;</span><span>Bug bounty hunting would be an added advantage.</span></li></ul><br><br>Minimum Experience, Knowledge &amp; Skills <br><ul><li><span>Exposure in reviewing infrastructure platforms hosting AI/ML solutions to assess related risks, security controls, and governance aspects across the AI technology stack would be an advantage.</span></li><li><span>In-depth knowledge of Digital processes, including, but not limited to, business continuity and disaster recovery, enterprise architecture, infrastructure review (on-prem and cloud), access-right management, change management and DevOps etc.</span></li><li><span>In-depth </span><span>knowledge</span><span>&nbsp;of International Professional Practices Framework for IT Assurance/IT Assurance Framework (ITAF) and other related frameworks/standards (e.g. COBIT, ITIL, ISO27000,&nbsp;</span><span>ISO22301</span><span>&nbsp;NIST) and their interpretation/</span><span>application</span><span>&nbsp;to IS/IT auditing practice.</span></li><li><span>Experience in managing and tracking time for different Internal Audit-related activities.&nbsp;</span></li><li><span>Expertise in&nbsp;</span><span>collecting</span><span>&nbsp;and&nbsp;analyzing&nbsp;complex data using data analytics tools, evaluating information and systems, and drawing logical conclusions</span></li><li><span>Extensive</span><span>&nbsp;knowledge of planning and project management areas</span></li><li><span>Awareness/</span><span>knowledge</span><span> of&nbsp;ERP and&nbsp;Operational Technology (OT) processes and systems. (preferred.</span></li></ul><br><br><br><br>Professional Certifications <br><ul><li><span>IT audit certification, CISA, is mandatory</span><span>or willing to obtain within one year of joining.</span> </li><li><span><span>Other related certifications (</span><span>GIAC,&nbsp;</span><span>CISSP,&nbsp;</span><span>OSCP,&nbsp;</span><span>CISM,&nbsp;</span><span>etc.</span><span>) are preferred.</span></span> </li><li><span><span>Technical certifications (CCNA, </span><span>CCIE</span><span>,&nbsp;</span><span>,</span><span>Azure</span><span>, CCSK</span><span>&nbsp;/ CCSP</span><span>,</span><span>GPEN</span><span>etc</span><span>.) are desirable</span><span>.</span></span></li></ul><br><br><br><br><br> </div>

<ol><li><p>Provide architecture-level network support for enterprise and hybrid cloud environments.</p></li><li><p>Review, validate, and challenge High-Level Designs (HLDs) and Low-Level Designs (LLDs) for complex network and security solutions.</p></li><li><p>Drive network optimization, scalability, resiliency, and performance improvements.</p></li><li><p>Act as the technical authority for multi-vendor network architecture decisions.</p></li><li><p>Serve as the final escalation point for business-critical and complex network incidents.</p></li><li><p>Lead critical incident bridges, drive service restoration, and minimize business impact.</p></li><li><p>Identify systemic issues and implement long-term improvements to network availability and stability.</p></li><li><p>Lead firewall architecture and security design reviews for Palo Alto and Cisco FTD environments.</p></li><li><p>Optimize firewall rule bases, network segmentation, and least-privilege access controls.</p></li><li><p>Drive the implementation of Zero Trust network architecture.</p></li><li><p>Ensure security controls align with enterprise security frameworks and compliance requirements.</p></li><li><p>Design and support Microsoft Azure networking, including VNets, routing, UDRs, NSGs, VPN Gateway, and hybrid connectivity.</p></li><li><p>Optimize cloud network performance, security, and availability.</p></li><li><p>Manage and optimize enterprise routing and switching using BGP and OSPF.</p></li><li><p>Oversee SD-WAN architecture and WAN performance optimization.</p></li><li><p>Govern enterprise DNS, DHCP, and other critical network services.</p></li><li><p>Provide expert support for Cisco DNA Center (DNAC), Cisco Identity Services Engine (ISE), and Cisco Wireless LAN Controllers (WLC).</p></li><li><p>Oversee F5 Load Balancers, including application delivery optimization and high-availability design.</p></li><li><p>Lead network capacity planning, forecasting, and performance management initiatives.</p></li><li><p>Ensure compliance, configuration governance, and audit readiness across network platforms.</p></li><li><p>Support internal and external audits by maintaining architecture documentation and evidence.</p></li><li><p>Chair or participate as a senior member of the Change Advisory Board (CAB).</p></li><li><p>Review and approve high-risk network changes, upgrades, and migrations.</p></li><li><p>Mentor L2/L3 engineers and provide technical and architectural guidance.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</p></li><li><p>8–10 years of experience in enterprise network engineering with senior L3 or network architect-level ownership.</p></li><li><p>Proven experience managing and supporting large-scale, mission-critical enterprise network environments.</p></li><li><p>Expert-level knowledge of <strong>CCIE Enterprise Infrastructure or Security (Mandatory)</strong>.</p></li><li><p>Hands-on expertise in Palo Alto Firewalls, including network segmentation and Zero Trust architecture.</p></li><li><p>Strong experience with Cisco Firepower Threat Defense (FTD).</p></li><li><p>Advanced knowledge of Microsoft Azure Networking (L3 level).</p></li><li><p>Experience with Cisco DNA Center (DNAC), Cisco Identity Services Engine (ISE), and Cisco Wireless LAN Controllers (WLC).</p></li><li><p>Hands-on experience managing F5 Load Balancers.</p></li><li><p>Strong expertise in BGP, OSPF, SD-WAN, LAN/WAN, routing, and switching technologies.</p></li><li><p>Solid understanding of DNS, DHCP, and enterprise network services.</p></li><li><p>Excellent analytical, troubleshooting, leadership, and stakeholder management skills.</p></li></ul><p><strong>Preferred Certifications</strong></p><ul><li><p>CCIE – Enterprise Infrastructure or Security (<strong>Mandatory</strong>)</p></li><li><p>Palo Alto Networks Certified Network Security Engineer (PCNSE)</p></li><li><p>Microsoft Certified: Azure Network Engineer Associate (AZ-700)</p></li><li><p>F5 Certified Administrator or F5 Certified Specialist</p></li><li><p>ITIL® 4 Foundation Certification</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Serve as the first point of contact for network incidents, ensuring rapid response and resolution to minimize downtime.</li><li>Monitor network performance metrics, identifying anomalies and implementing corrective actions to maintain service quality.</li><li>Coordinate with field technicians and engineers to escalate issues requiring on-site intervention, ensuring timely resolution.</li><li>Prepare detailed incident reports and analysis, documenting root causes and preventative measures to improve future responses.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.</li><li>Minimum of 3-5 years of experience in a Network Operations Center or similar technology support environment.</li><li>Industry certifications such as CCNA, CompTIA Network+, or ITIL Foundation are highly desirable.</li><li>Proven track record of managing network incidents and effectively coordinating resolutions across teams.</li></ul><p></p></section>

Job Title: Senior Network & Firewall Engineer (L3) Location: Dubai<br>Experience<br>10+ years of hands-on experience in enterprise networking, security, deployment, migration, and troubleshooting.<br>Job Summary<br>We are seeking an experienced L3 Network & Firewall Engineer responsible for designing, deploying, migrating, optimizing, and supporting enterprise network and security infrastructures. The ideal candidate should possess deep expertise in Cisco, Fortinet, Palo Alto, Huawei, and multi-vendor networking environments. The role requires leading complex implementation and migration projects while providing Level-3 technical support for mission-critical environments.<br>Key Responsibilities<br>• Design, implement, and maintain enterprise LAN, WAN, Data Center, and Campus network infrastructures.• Deploy, configure, and troubleshoot Cisco, Huawei, Fortinet, and Palo Alto network and security solutions.• Lead network transformation, refresh, migration, and greenfield deployment projects.• Perform firewall policy creation, NAT configuration, VPN implementation, routing, and security hardening.• Plan and execute network migration activities with minimal downtime.• Configure and troubleshoot dynamic routing protocols including OSPF, BGP, EIGRP, and static routing.• Implement high-availability solutions for firewalls and core network infrastructure.• Manage Layer 2 and Layer 3 switching technologies including VLANs, STP, Ether Channel/LACP, VRRP/HSRP, and MLAG where applicable.• Support SD-WAN, IPSec VPN, SSL VPN, Remote Access VPN, and site-to-site connectivity.• Perform network performance analysis, capacity planning, and root cause analysis for complex incidents.• Lead technical discussions with customers, vendors, and internal project teams.• Create High-Level Design (HLD), Low-Level Design (LLD), Method of Procedure (MOP), rollback plans, and as-built documentation.• Provide L3 operational support and mentor junior network engineers.• Ensure network security compliance and adherence to organizational standards and best practices.<br>Required Technical Skills<br>Networking<br>• Cisco Routing & Switching• Huawei Enterprise Switching• Cisco Catalyst & Nexus platforms• VLANs, STP, RSTP, MSTP• OSPF, BGP, EIGRP• VRRP, HSRP• MPLS• QoS• Multicast• DHCP, DNS• IPv4 & IPv6• Network monitoring and troubleshooting<br>Firewalls & Security<br>• Cisco Firepower• Fortinet Forti Gate• Palo Alto Networks Firewalls• Security Policies• NAT• IPS/IDS• Application Control• URL Filtering• SSL Inspection• IPSec VPN• SSL VPN• High Availability (HA)• Security hardening and best practices<br>Deployment & Migration<br>• Enterprise network migration• Firewall migration (Cisco, Fortinet, Palo Alto)• Data Center migration• Branch rollout• Network refresh projects• Change management• Cutover planning• Rollback planning• Zero/Minimal downtime migrations<br>Preferred Certifications<br>• Cisco CCIE Enterprise must• Fortinet NSE 4/5/7 or Fortinet Certified Professional/Expert• Palo Alto PCNSE• Huawei HCIP/HCIE• ITIL Foundation (preferred)<br>Soft Skills<br>• Excellent troubleshooting and analytical skills• Strong customer-facing communication• Ability to work under pressure during critical migrations• Technical leadership and mentoring capabilities• Strong documentation and presentation skills• Ability to manage multiple projects simultaneously<br>Preferred Experience<br>• Enterprise Data Centers• Banking• Government• Healthcare• Telecom• Large Campus Networks• Managed Services• Cloud connectivity (AWS, Azure, OCI)• Hybrid network environments<br>Employment Level<br>Senior Engineer (L3)<br>Reporting To: Network & Security Practice Manager / Infrastructure Manager

<ul><li>Serve as the first point of contact for network incidents, ensuring rapid response and resolution to minimize downtime.</li><li>Monitor network performance metrics, identifying anomalies and implementing corrective actions to maintain service quality.</li><li>Coordinate with field technicians and engineers to escalate issues requiring on-site intervention, ensuring timely resolution.</li><li>Prepare detailed incident reports and analysis, documenting root causes and preventative measures to improve future responses.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.</li><li>Minimum of 3-5 years of experience in a Network Operations Center or similar technology support environment.</li><li>Industry certifications such as CCNA, CompTIA Network+, or ITIL Foundation are highly desirable.</li><li>Proven track record of managing network incidents and effectively coordinating resolutions across teams.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Job Purpose</span></strong></p><br> <p><span>The American University in the Emirates is seeking a highly experienced <strong>Senior Network Security Engineer</strong> to lead the design, implementation, administration, and continuous improvement of the University's network and cybersecurity infrastructure. The role is responsible for ensuring the confidentiality, integrity, and availability of enterprise systems and data through advanced security controls, proactive threat management, risk mitigation, and security governance. The Senior Network Security Engineer will serve as a technical leader, providing guidance on security architecture, best practices, and strategic initiatives across the University.</span></p><br> <p><strong><span>Qualifications &amp; Education</span></strong></p><br> <ul> <li><span>Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, Cybersecurity, or a related field. </span></li> <li><span>Master's degree in Information Security, Cybersecurity, or related discipline is preferred. </span></li> <li><span>CCNP Security is required; CCIE Security is an advantage. </span></li> <li><span>Professional security certifications such as CISSP, CISM, CEH, CompTIA Security+, or equivalent are highly desirable. </span></li> </ul> <p><strong><span>Experience</span></strong></p><br> <ul> <li><span>Minimum <strong>7–10 years of progressive experience</strong> in Network Security Engineering and Cybersecurity. </span></li> <li><span>Minimum <strong>5 years of experience in designing, implementing, and managing enterprise security solutions and secure network architectures</strong>. </span></li> <li><span>Proven experience in higher education, large enterprise environments, or complex multi-site infrastructures is preferred. </span></li> <li><span>Experience leading security projects and mentoring junior engineers and administrators. </span></li> </ul> <p><strong><span>Skills / Training / Knowledge</span></strong></p><br> <ul> <li><span>Expert knowledge of network security architecture, security frameworks, and best practices. </span></li> <li><span>Advanced hands-on experience with enterprise firewalls (Fortinet, SonicWall, Cisco, Palo Alto, etc.), IDS/IPS solutions, SIEM platforms, endpoint protection, and VPN technologies. </span></li> <li><span>Strong expertise in Microsoft 365 Security Suite, Azure Security, Identity and Access Management (IAM), and Zero Trust security principles. </span></li> <li><span>In-depth knowledge of database, operating system, cloud, and application security. </span></li> <li><span>Experience with vulnerability management, penetration testing, threat intelligence, and incident response. </span></li> <li><span>Thorough understanding of cybersecurity standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR principles. </span></li> <li><span>Strong knowledge of risk assessment methodologies, security auditing, compliance requirements, and governance frameworks. </span></li> <li><span>Experience with Linux, Windows Server, VMware, Hyper-V, and cloud-based infrastructures. </span></li> <li><span>Expertise in disaster recovery planning, business continuity, digital forensics, and security incident investigations. </span></li> <li><span>Strong understanding of network protocols, routing, switching, TCP/IP, VLANs, WAN technologies, and wireless security. </span></li> <li><span>Experience with SAN storage solutions, backup technologies, and data protection strategies. </span></li> <li><span>Strong analytical, troubleshooting, and problem-solving skills. </span></li> <li><span>Excellent communication, documentation, reporting, and presentation skills. </span></li> <li><span>Ability to communicate technical security risks and recommendations to executive management and non-technical stakeholders. </span></li> <li><span>Ability to manage multiple priorities and work effectively under pressure. </span></li> <li><span>Must be available for critical incident response and major service outages when required. </span></li> </ul> <p><strong><span>Duties and Responsibilities</span></strong></p><br> <ul> <li><span>Lead the design, implementation, administration, and optimization of the University's network and cybersecurity infrastructure. </span></li> <li><span>Develop and maintain secure network architectures and security standards aligned with institutional objectives and industry best practices. </span></li> <li><span>Manage and support enterprise security solutions including firewalls, IDS/IPS, VPNs, endpoint protection, web security gateways, NAC systems, and SIEM platforms. </span></li> <li><span>Conduct security risk assessments, vulnerability assessments, penetration testing reviews, and remediation planning. </span></li> <li><span>Monitor emerging cybersecurity threats and proactively recommend security improvements and mitigation strategies. </span></li> <li><span>Develop, implement, and maintain information security policies, procedures, standards, and governance frameworks. </span></li> <li><span>Lead incident response activities, forensic investigations, root-cause analysis, and post-incident reviews. </span></li> <li><span>Ensure compliance with applicable security regulations, standards, and audit requirements. </span></li> <li><span>Administer and optimize Cisco routers, switches, LAN/WAN infrastructure, wireless networks, and security appliances. </span></li> <li><span>Manage Microsoft 365 Security, Active Directory, DNS, DHCP, Windows Servers, Linux Servers, virtualization platforms, and cloud security controls. </span></li> <li><span>Oversee backup, disaster recovery, and business continuity solutions, including Veeam Backup and Replication. </span></li> <li><span>Evaluate, recommend, and implement new security technologies and solutions to strengthen the University's security posture. </span></li> <li><span>Collaborate with internal stakeholders, vendors, and external auditors on security initiatives and projects. </span></li> <li><span>Prepare executive-level reports, risk assessments, security metrics, and recommendations for senior management. </span></li> <li><span>Mentor and provide technical leadership to junior network and security personnel. </span></li> <li><span>Participate in strategic IT planning and contribute to long-term cybersecurity roadmaps and digital transformation initiatives. </span></li> <li><span>Perform other duties as assigned by the Director of Information Technology. </span></li> </ul> <p><span>This revised version aligns more closely with a <strong>Senior Network Security Engineer (Grade 9–11 / Senior Professional level)</strong> rather than a mid-level Network Security Engineer position.</span></p><br> <p><strong><span>About American University in the Emirates (AUE):</span></strong></p><br> <p><span>The American University in the Emirates (AUE) invites applications from well-qualified candidates for a range of faculty and administrative positions. AUE is in Dubai Intl. Academic City.</span></p><br> <p><span>AUE is not just a place of learning but a hub of innovation and growth, where your expertise and aspirations find a welcoming environment.</span></p><br> <p><strong><span>At AUE, we believe Nothing is Impossible is the Pathway to Success</span></strong></p><br> <p><span>AUE comprises seven dynamic colleges: College of Law, College of Education, College of Health Science, College of Design, College of Business Administration, College of Media and Mass Communication, College of Engineering and Technology and College of Security and Strategic Studies. Each college boasts unique strengths and prestigious accreditations, reflecting our commitment to providing a world-class education.</span></p><br> <p><span>The American University in the Emirates is accredited by&nbsp;<strong>SACSCOC</strong>&nbsp;(the Southern Association of Colleges and Schools Commission on Colleges) to award baccalaureate and master’s degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels</span></p><br> <p><span>The American University in the Emirates is officially licensed to operate as a higher education institution and all its programs are accredited by&nbsp;CAA&nbsp;(the Commission for Academic Accreditation), Ministry of Education, United Arab Emirates.</span></p><br> <p><span>The&nbsp;<strong>College of Business Administration</strong>&nbsp;is a proud member of&nbsp;<strong>AACSB</strong>&nbsp;(The Association to Advance Collegiate Schools of Business),&nbsp;and its degree programs (Bachelor of Business Administration, Master of Business Administration, Master of Sport Management) are accredited by&nbsp;<strong>AACSB</strong>) as of 2022.</span></p><br> <p><span>The Bachelor of Computer Science in the <strong>College of Engineering and Technology</strong>&nbsp;is accredited by the Computing Accreditation Commission of&nbsp;<strong>ABET</strong>.</span></p><br> <p><strong><span>NASAD</span></strong><span>&nbsp;(The National Association of Schools of Art and Design) has granted the Bachelor of Science in Fashion Design, Bachelor of Science in Graphic Design, Bachelor of Science in Interior Design, and Bachelor of Science in Animation in the&nbsp;<strong>College of Design</strong>, the designation of Substantial Equivalency with accredited programs in the United States.</span></p><br> <br> </div>