Computer Technician Jobs in UAE

Duties and Responsibilities: Event Coordination:Collaborate with clients to understand their catering needs, including menu selection, dietary requirements, and event details. Coordinate with chefs, kitchen staff, and event planners to plan and execute catering events. Manage event timelines, ensuring timely delivery and setup of catering services. Address any issues or concerns that arise during events, providing prompt solutions and ensuring client satisfaction.<br> Administrative Support:Manage and maintain accurate records of catering contracts, invoices, and client information. Assist in preparing proposals, contracts, and pricing estimates for catering services. Coordinate with clients regarding event changes, updates, and additional requirements. Handle communication with clients, vendors, and internal teams to ensure effective information flow. Manage inventory and procurement of catering supplies and equipment.<br> Staff Coordination and Training:Recruit, train, and supervise catering staff, ensuring they understand their roles and responsibilities. Coordinate staff schedules to ensure adequate coverage for events. Conduct performance evaluations and provide feedback to catering staff. Qualifications and Skills:<br>Proven experience in food service catering or event coordination. Strong organizational and multitasking abilities to manage multiple events simultaneously. Excellent communication and interpersonal skills to work effectively with clients, vendors, and staff. Attention to detail and problem-solving skills to address issues in a timely manner. Proficient computer skills, including MS Office Suite and catering software. Ability to work under pressure, meet deadlines, and adapt to changing priorities. Flexibility to work evenings, weekends, and holidays as required by catering schedules.

Role Description This is a part-time hybrid role for a Full Stack Developer based in Dubai, with a mix of on-site work and work-from-home flexibility. The Full Stack Developer will design, develop, and maintain web applications, working across both front-end and back-end components to deliver reliable, scalable solutions. Day-to-day responsibilities include implementing user interfaces, building and integrating APIs, managing databases, and ensuring responsive, accessible, and secure application experiences. The role involves collaborating with product and education-focused stakeholders to translate requirements into technical solutions, troubleshooting issues, and optimizing performance. The developer will also contribute to code reviews, documentation, and continuous improvement of development practices. Qualifications Strong Full-Stack Development and Software Development skills, with experience building and deploying complete web applications. Proficiency in Front-End Development, including modern Java Script frameworks and Cascading Style Sheets (CSS) for responsive, accessible user interfaces. Experience in Back-End Web Development, including APIs, server-side frameworks, and database integration. Knowledge of version control systems (e.g., Git) and collaborative development workflows. Ability to write clean, maintainable code and follow best practices for testing, security, and performance. Strong problem-solving skills and the ability to work independently in a hybrid environment. Effective communication skills and comfort collaborating with non-technical stakeholders in the education domain. Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience; prior experience in edtech or education-related projects is a plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p></p><p>Roles and responsibilities </p><p></p><ul><li><p>Accurately enter, update, and maintain data in company systems, databases, and spreadsheets.</p></li><li><p>Verify and review data for errors, inconsistencies, or missing information.</p></li><li><p>Organize and maintain records, files, and documents in both digital and physical formats.</p></li><li><p>Prepare reports and summaries as required by management.</p></li><li><p>Ensure confidentiality and security of company information.</p></li><li><p>Perform regular data quality checks and correct inaccuracies.</p></li><li><p>Coordinate with other departments to collect and process required information.</p></li><li><p>Complete assigned tasks within deadlines while maintaining a high level of accuracy.</p></li><li><p>Support administrative and clerical duties when needed.</p></li></ul><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul><li><p>High school diploma or equivalent; diploma/degree is an added advantage.</p></li><li><p>Previous experience in data entry, administration, or clerical work preferred.</p></li><li><p>Fast and accurate typing skills with attention to detail.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word) and basic computer applications.</p></li><li><p>Good written and verbal communication skills.</p></li></ul><p></p><p></p></section>

We are seeking a Clinic Receptionist to join our team at German Dent Allee Clinic in Dubai. This role is ideal for a professional, service-oriented individual who is passionate about patient care and committed to delivering a seamless front-desk experience in a premium healthcare environment.<br>About the Role As the first point of contact for our patients, you will play a key role in ensuring a welcoming, organized, and efficient clinic experience aligned with high German dental care standards.<br>Key Responsibilities Greet and assist patients in a warm and professional manner Manage appointment scheduling, confirmations, and rescheduling Handle phone calls, Whats App, and email inquiries Coordinate patient flow with dentists and clinical staff Maintain accurate patient records and update clinic systems Process payments and support insurance coordination Ensure the reception area is consistently organized and presentable Perform general administrative support duties as required <br>Requirements Previous experience in a receptionist or front desk role (healthcare or dental clinic preferred) Strong communication skills in English (Arabic or German is an advantage) Good computer literacy (MS Office and booking systems) Ability to multitask in a fast-paced environment Strong attention to detail and organizational skills Professional appearance and grooming standards appropriate for a healthcare setting A professional, friendly, and patient-focused attitude <br>What We Offer Competitive salary package Professional and supportive working environment Career growth opportunities within a reputable clinic Exposure to premium German-standard dental care Continuous training and development

Role Description This is a part-time, on-site Business Intelligence Manager role based in Abu Dhabi. The Business Intelligence Manager will oversee the design, development, and maintenance of BI solutions, including data models, data warehouses, and interactive dashboards. The role involves working closely with stakeholders to gather reporting requirements, translate business needs into technical specifications, and deliver accurate, timely insights. Day-to-day responsibilities include managing data pipelines, validating data quality, monitoring BI performance, and preparing regular reports and ad-hoc analyses for leadership. The Business Intelligence Manager will also help establish best practices, document BI processes, and mentor team members in data literacy and BI tools. Qualifications Strong analytical skills, including the ability to interpret complex datasets, identify trends, and provide clear, actionable recommendations. Proficiency in data modeling and data warehousing, with experience designing scalable data structures and optimizing queries. Hands-on experience building and maintaining dashboards using modern business intelligence tools. Ability to translate business requirements into BI solutions, collaborate with cross-functional teams, and communicate findings to non-technical stakeholders. Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Business, or a related field (or equivalent practical experience). Experience working in an on-site environment and managing multiple priorities in a part-time schedule. Knowledge of SQL and familiarity with ETL processes; experience with scripting languages (e.g., Python, R) is an advantage. Background in performance measurement, KPI definition, and building standardized reporting frameworks is beneficial.

Job Brief We are looking for a candidate who can effectively and efficiently perform the role of Documentum Developer. He / She will be responsible for developing solutions on Documentum & D2 and he/she will undertake the task from the functional aspects to architecture till development, deployment & testing. The ideal candidate should have 8+ years’ experience working in various Documentum environments from 23.x till the latest.<br>Duties and responsibilities Expert with proven experience in developing Documentum D2 (Classic & Smart View) Applications with workflows in Documentum content server platform. Design & develop Workflow & life cycle process and all customization using Java Methods. Expert with proven project experience in using Documentum REST, D2FS (D2 Foundation Services), DFS (Documentum Foundation Services) & DFC (Documentum Foundation Class). Professional object-oriented programming (Expert) Experience in J2EE / Spring Experience in developing REST APIsExtensive knowledge of Java Architecture Deep knowledge of pdf file generation and modification with D2-C2, Aspose, XSL-FO & XSLT (Expert) Deep knowledge of word document generation using Apache POI (Expert) Design & develop MS Office & Documentum integration and document generation out of docx template files using D2-O2. Design & develop External Widgets with bi-directional communication using D2 Open Ajax Hub API, D2FS and GWT/Sencha GXT. Passion for efficient, reliable solutions and ability to write sustainable source code. Expertise in any other ECM Technologies, Data Analytics, Cloud implementations will be an added advantage. Qualifications A degree in IT / Computer Science

Role Description This is a part-time, on-site Business Intelligence Manager role based in Abu Dhabi. The Business Intelligence Manager will oversee the design, development, and maintenance of BI solutions, including data models, data warehouses, and interactive dashboards. The role involves working closely with stakeholders to gather reporting requirements, translate business needs into technical specifications, and deliver accurate, timely insights. Day-to-day responsibilities include managing data pipelines, validating data quality, monitoring BI performance, and preparing regular reports and ad-hoc analyses for leadership. The Business Intelligence Manager will also help establish best practices, document BI processes, and mentor team members in data literacy and BI tools. Qualifications Strong analytical skills, including the ability to interpret complex datasets, identify trends, and provide clear, actionable recommendations. Proficiency in data modeling and data warehousing, with experience designing scalable data structures and optimizing queries. Hands-on experience building and maintaining dashboards using modern business intelligence tools. Ability to translate business requirements into BI solutions, collaborate with cross-functional teams, and communicate findings to non-technical stakeholders. Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Business, or a related field (or equivalent practical experience). Experience working in an on-site environment and managing multiple priorities in a part-time schedule. Knowledge of SQL and familiarity with ETL processes; experience with scripting languages (e.g., Python, R) is an advantage. Background in performance measurement, KPI definition, and building standardized reporting frameworks is beneficial.

Job Brief We are looking for a candidate who can effectively and efficiently perform the role of Documentum Developer. He / She will be responsible for developing solutions on Documentum & D2 and he/she will undertake the task from the functional aspects to architecture till development, deployment & testing. The ideal candidate should have 8+ years’ experience working in various Documentum environments from 23.x till the latest.<br>Duties and responsibilities Expert with proven experience in developing Documentum D2 (Classic & Smart View) Applications with workflows in Documentum content server platform. Design & develop Workflow & life cycle process and all customization using Java Methods. Expert with proven project experience in using Documentum REST, D2FS (D2 Foundation Services), DFS (Documentum Foundation Services) & DFC (Documentum Foundation Class). Professional object-oriented programming (Expert) Experience in J2EE / Spring Experience in developing REST APIsExtensive knowledge of Java Architecture Deep knowledge of pdf file generation and modification with D2-C2, Aspose, XSL-FO & XSLT (Expert) Deep knowledge of word document generation using Apache POI (Expert) Design & develop MS Office & Documentum integration and document generation out of docx template files using D2-O2. Design & develop External Widgets with bi-directional communication using D2 Open Ajax Hub API, D2FS and GWT/Sencha GXT. Passion for efficient, reliable solutions and ability to write sustainable source code. Expertise in any other ECM Technologies, Data Analytics, Cloud implementations will be an added advantage. Qualifications A degree in IT / Computer Science

Role Description This is a part-time, on-site Business Intelligence Manager role based in Abu Dhabi. The Business Intelligence Manager will oversee the design, development, and maintenance of BI solutions, including data models, data warehouses, and interactive dashboards. The role involves working closely with stakeholders to gather reporting requirements, translate business needs into technical specifications, and deliver accurate, timely insights. Day-to-day responsibilities include managing data pipelines, validating data quality, monitoring BI performance, and preparing regular reports and ad-hoc analyses for leadership. The Business Intelligence Manager will also help establish best practices, document BI processes, and mentor team members in data literacy and BI tools. Qualifications Strong analytical skills, including the ability to interpret complex datasets, identify trends, and provide clear, actionable recommendations. Proficiency in data modeling and data warehousing, with experience designing scalable data structures and optimizing queries. Hands-on experience building and maintaining dashboards using modern business intelligence tools. Ability to translate business requirements into BI solutions, collaborate with cross-functional teams, and communicate findings to non-technical stakeholders. Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Business, or a related field (or equivalent practical experience). Experience working in an on-site environment and managing multiple priorities in a part-time schedule. Knowledge of SQL and familiarity with ETL processes; experience with scripting languages (e.g., Python, R) is an advantage. Background in performance measurement, KPI definition, and building standardized reporting frameworks is beneficial.

Job Brief We are looking for a candidate who can effectively and efficiently perform the role of Documentum Developer. He / She will be responsible for developing solutions on Documentum & D2 and he/she will undertake the task from the functional aspects to architecture till development, deployment & testing. The ideal candidate should have 8+ years’ experience working in various Documentum environments from 23.x till the latest.<br>Duties and responsibilities Expert with proven experience in developing Documentum D2 (Classic & Smart View) Applications with workflows in Documentum content server platform. Design & develop Workflow & life cycle process and all customization using Java Methods. Expert with proven project experience in using Documentum REST, D2FS (D2 Foundation Services), DFS (Documentum Foundation Services) & DFC (Documentum Foundation Class). Professional object-oriented programming (Expert) Experience in J2EE / Spring Experience in developing REST APIsExtensive knowledge of Java Architecture Deep knowledge of pdf file generation and modification with D2-C2, Aspose, XSL-FO & XSLT (Expert) Deep knowledge of word document generation using Apache POI (Expert) Design & develop MS Office & Documentum integration and document generation out of docx template files using D2-O2. Design & develop External Widgets with bi-directional communication using D2 Open Ajax Hub API, D2FS and GWT/Sencha GXT. Passion for efficient, reliable solutions and ability to write sustainable source code. Expertise in any other ECM Technologies, Data Analytics, Cloud implementations will be an added advantage. Qualifications A degree in IT / Computer Science

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><u>Security Analyst</u></strong> <ul> <li>6 month extendable contract </li><li>Sharjah - Office based </li></ul> <strong><u>Key Responsibilities</u></strong> <ul> <li>Ensure continuous compliance with ISO 27001 standards through regular monitoring and maintenance. </li><li>Perform risk assessments and gap analyses to identify weaknesses in security governance frameworks. </li><li>Develop, update, and review information security policies, standards, procedures, and guidelines in alignment with business goals and regulatory requirements. </li><li>Manage and enhance deployed security technologies by refining configurations, developing use cases, and adapting to evolving threat landscapes. </li><li>Establish and maintain robust data governance and data security frameworks. </li><li>Design and deliver security awareness and training programs across the organization. </li><li>Coordinate internal and external audit activities, including evidence gathering, conducting walkthroughs, and tracking remediation actions. </li><li>Serve as a key liaison between security, IT, business units, and auditors to ensure alignment on security and compliance expectations. </li><li>Maintain comprehensive documentation repositories, including policies, procedures, risk assessments, and audit records. </li><li>Manage the information security risk register, ensuring risks are accurately recorded, assessed, prioritized, and monitored. </li></ul> <strong><u>Required Qualifications &amp; Experience</u></strong> <p><strong>Education &amp; Certifications:</strong></p><br><br> <ul> <li>Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. </li><li>Relevant certifications such as CISSP, CISA, and/or CEH are required. </li></ul> <p><strong>Professional Experience &amp; Skills:</strong></p><br><br> <ul> <li>Strong technical understanding of networking concepts and infrastructure. </li><li>Practical experience in cloud security and data governance (e.g., Microsoft Azure). </li><li>Solid knowledge of network, system, and software security principles. </li><li>Familiarity with ISO 27001 and NIST frameworks, including implementation practices. </li><li>Experience with penetration testing and vulnerability management. </li><li>Knowledge of security technologies such as antivirus, firewalls, and IDS/IPS. </li><li>Excellent analytical, documentation, and communication skills. </li></ul> <br> #LI-MW1 <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: &nbsp;<br> Number of positions: 1<br> Recruiter name:&nbsp;Reem Mansoor&nbsp;<br> Reference number: 70874&nbsp;<br> Workplace Type:&nbsp;</p><br> <p>Mediclinic Airport Road Hospital&nbsp;| Abu Dhabi | United Arab Emirates</p><br> <b>MAIN PURPOSE OF JOB</b> <br><p><span>To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role</span></p><br> <br><br><b>KEY RESPONSIBILITY AREAS</b> <br><ol> <li><span>To effectively and efficiently manage the patient appointment scheduling and registration process</span></li> <li><span>To effectively and efficiently manage the medical insurance process and other related tasks</span></li> <li><span>Effectively manage the billing and cash up process</span></li> <li><span>To consistently meet customer service expectations by improving the quality of patient service</span></li> </ol> <br><br><b>REQUIRED EDUCATION</b> <br><p>Essential:&nbsp; <span>Completed secondary school education (Grade 12)</span></p><br> <p><span>Desired:&nbsp; </span><span><span><span>Tertiary Diploma or Bachelor’s Degree&nbsp;preferably within the fields of medical science, finance / accounting</span></span></span></p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Essential:&nbsp; <span>2-3 Years’ experience in a customer services role, preferably in the healthcare industry</span></p><br> <p><span>Desired:&nbsp; Experience in a Contact Centre or Healthcare environment</span></p><br> <br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Computer literacy and proficiency in MS Office applications </li><li>CRM (customer relations management) software applications </li><li>Hospital information systems </li><li>Knowledge of company policies and emergency codes </li><li>Knowledge of medical insurance terminologies and process </li><li>Medical terminology and procedures </li><li>Numerical literacy </li><li>Patient scheduling and registration processes </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

Who we are<br>GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.<br>The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.<br>GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.<br>GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.<br>Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.<br><br>Key Responsibilities:<br><br>IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. <br>Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically <br>Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. <br>Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system <br><br>Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business <br>Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team <br>Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification <br><br>Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate <br><br>To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”.<br>Emiratisation@gig-gulf.com

Who we are<br>GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 regional composite insurer in MENA, with a presence in 12 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$4.01 billion and a net profit of US$84 million for the year 2024.<br>The majority shareholder of GIG Group is Fairfax Financial Holdings, a global leader in insurance and reinsurance, with a presence in 40 markets. Listed on the Toronto Stock Exchange and part of the Fortune 500, Fairfax was founded in 1985 and has always had a strong focus on long-term growth and financial resilience. It follows a decentralized model, empowering local leadership teams—many of whom have over 20 years of tenure—with trust and accountability. Fairfax’s culture, rooted in its guiding principles, is reflected across all of its subsidiaries.<br>GIG Gulf is an ‘A’-rated regional insurer with a top 5 position in each of its core markets: the UAE, Oman, Qatar, and Bahrain. With over 70 years of regional presence, GIG Gulf combines a strategic focus on growth and investment with a comprehensive portfolio of insurance products and services tailored to corporates, SMEs, and individual customers. It also holds a 50% stake in GIG Saudi. The company’s strategic priorities are centered around regional growth, customer experience, and digital transformation.<br>GIG Gulf fosters a diverse and inclusive culture, employing over 800 people from 60+ nationalities, across 15 branches and retail outlets throughout the region. Serving over 1 million customers, GIG Gulf positions itself as a caring partner—committed to helping customers achieve their goals and lead fulfilling lives. Passionate about customer feedback, the company is constantly evolving to become the region’s digital insurer of reference, operating in a responsible and sustainable way.<br>Job purpose:IT Systems Support Engineer will be working as part of a team that is responsible for Field support for GIG GULF Gulf staff. The role is based in GIG GULF Gulf office in Dubai Outsourced City or Business Bay, UAE and will work together with the IT Service Desk for the issues and requirements related to the business and support users in UAE office. This position is responsible to provide technical assistance to users and would help install, upgrade and troubleshoot hardware and software systems. The person in this role will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide overall desktop/laptop support to users and C level Executives (EXCOM’s) The role requires a person who will ensure prompt and accurate customer service and increase client satisfaction.<br><br>Key Responsibilities:<br><br>IT Support Install end-user software (licensing validity and availability checks) Deployment of new applications (and/or upgrades) and follow-up Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor Install, upgrade, support and troubleshoot operating systems on Laptop(Windows 10, 11), Microsoft office products and any other authorized desktop applications Troubleshoot email issues (Exchange server/Exchange online) Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment. Call center system support, Audio Video Conferencing systems Mobile management enrollment and activation Shared folders permissions management Print server & consumables management Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR when working from home or if desired by the management from the office Conduct remote troubleshooting. <br>Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone Ensure Upkeep of IT Assets in Asset Management Tool regularly Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users Provide high-quality resolutions of assigned tickets and managing the expectations of the users & C-level Executives. Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets. Escalate tickets that are beyond the scope of Service Desk or Field support to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Provide support to branch/ shops remotely /physically <br>Security Ensure full compliance with the Information Security policy and procedures Review encryption and antivirus definition status and remediate any issues Administrative Privileges management Ensure that all provided laptops have the necessary physical security measures Scan computers for virus infection Provide physical access to staff and visitors as necessary. <br>Network and Telecom Troubleshoot end-user internet issues Local area network and Ethernet connections support Wireless network access basic support Headset phone and softphone setup for call center staff and roaming users VPN configuration and troubleshooting Provide support to PABX system <br><br>Minimum requirements of role Essential:UAE National with family book Excellent communication skills in English, both verbal and written Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks. Conflict Resolution – ability to resolve problems and complex situations. Active listening and empathy – ability to listen and understand users to address their needs. Team player – ability to work with a team and influence a positive collaborative culture. Ability to prioritize workload appropriately based on the impact on the business <br>Technical Skills Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) Good understanding of Microsoft Active Directory services, system build through SCCM/Image/WDS Excellent knowledge of Microsoft Office products including O365, Teams, Sharepoint Familiarity with network architecture, LAN network protocols and client-server business applications Familiarity with Citrix and remote desktop or any VDI platform Familiarity with Distributed File Sharing Good understanding of ITIL framework or any other service management framework Excellent understanding of IT service management tools and ticketing system Knowledge of using remote access tools for remote troubleshooting Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team <br>Qualifications Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience ITIL v3/v4 Foundation Certification <br><br>Desirable:Certificate in Windows 10/11 Troubleshooting and Implementation Network+ Certificate MCSA/MCSE Certificate <br><br>To apply, please drop us an email with your updated resume, mentioning in the subject line of your email the “Graduate Opportunity: Finance Executive”.<br>Emiratisation@gig-gulf.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>DeepLight AI is a specialist AI and data consultancy dedicated to transforming the regional corporate landscape through bespoke, high-impact intelligent systems.<br> Based in the UAE, we partner with organizations across diverse sectors—with a deep-rooted expertise in Financial Services and Banking—to bridge the gap between complex data and actionable business strategy.<br> At DeepLight, we don't believe in "off-the-shelf" fixes.<br> We deliver tailored AI solutions designed to integrate seamlessly into existing enterprise architectures, ensuring that innovation is both scalable and secure.<br> From building robust data foundations to deploying sophisticated AI platforms, we empower our clients to lead in an increasingly automated world.<br> As a Senior AI Engineer, you will drive the design, development, and deployment of production-grade Artificial Intelligence and Generative AI solutions.<br> This role sits at the intersection of cutting-edge research and enterprise-scale application engineering, specifically focused on delivering high-impact, secure, and performant intelligent systems for premier clients in regulated spaces like financial services and banking.<br> You will act as a technical pillar within the AI squad—collaborating with Data Architects, UI Engineers, and delivery leads to transform complex business requirements into robust, production-ready AI agents and pipelines.<br> This role demands exceptional technical mastery, a deep commitment to architectural integrity, and a proactive approach to solving ambiguous data challenges.<br> Key ResponsibilitiesGenerative &amp; Agentic AI Engineering Cognitive Systems Architecture: Design, build, and optimize enterprise-grade Generative AI applications and multi-agent frameworks capable of complex reasoning and autonomous task execution.<br> Knowledge Retrieval Systems: Architect and maintain scalable Retrieval-Augmented Generation (RAG) pipelines utilizing advanced vector databases and semantic search strategies.<br> Advanced Prompt Engineering: Develop and systematically evaluate advanced prompting techniques, guardrails, and context-window management strategies to ensure predictable, secure model behavior.<br> Deep Learning &amp; Model Optimization Core Modeling &amp; Execution: Train, fine-tune, and deploy deep learning models across both Natural Language Processing (NLP) and Computer Vision (CV) domains.<br> Open-Source &amp; Cloud Integration: Evaluate and deploy both proprietary cloud models (e.<br>g., GPT, Claude) and open-source foundation models, balancing performance, latency, and cost.<br> Edge &amp; Inference Optimization: Convert and optimize models for efficient production deployment and runtime inference using formats like ONNX.<br> Data &amp; MLOps Infrastructure Data Processing Pipelines: Architect and refine complex, highly performant data preprocessing and feature engineering pipelines for unstructured and structured data.<br> Database Governance: Design and optimize high-throughput queries across relational SQL databases and specialized NoSQL/Vector data stores.<br> Rigorous Evaluation: Establish robust, data-driven model evaluation frameworks to continuously benchmark accuracy, drift, latency, and safety in production.<br> As an AI consultancy, our greatest asset is the expertise of our people.<br> While technical mastery is the foundation of what we do, the ability to bridge the gap between complex data science and actionable business value is what defines your success with Deeplight.<br> We're looking for individuals who are not only world-class in their fields of specialism, but also compelling communicators and persuasive advocates for their own skills.<br> You will be the face of our firm, tasked with building trust, articulating the "why" behind your technical decisions, and effectively "selling" your vision to high-level stakeholders.<br> If you thrive on the challenge of presenting cutting-edge solutions as much as you do on building them, you will fit right in.<br> The benefits you'll enjoy as part of this role include: Competitive salary Comprehensive personal health insurance Visa Sponsorship for the successful individual Professional development and certification support Subscription reimbursement relating to your role Opportunity to work on cutting-edge AI projects Monthly Employee Incentive program Career advancement opportunities in a rapidly growing AI company This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation.<br> The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.<br> At DeepLight AI, we recognise that diversity drives innovation.<br> We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.<br> Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.<br> If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know.<br> This information will be kept strictly confidential and will not impact hiring decisions.<br> We need you to have: A proven track record of designing, evaluating, and operating AI/ML models in high-availability enterprise or production environments.<br> Demonstrated professional or research experience spanning both Natural Language Processing (NLP) and Computer Vision (CV).<br> Hands-on experience leveraging enterprise cloud AI infrastructures (such as Azure AI Studio or AWS Bedrock) to deploy foundation models.<br> AI, Modeling &amp; Frameworks Deep conceptual and practical understanding of Large Language Models (LLMs), agentic workflows, function calling, and embedding models.<br> Expert proficiency in PyTorch and TensorFlow for building, training, and troubleshooting deep neural networks.<br> A practical understanding of model compilation, quantization, and deployment optimization via ONNX runtime.<br> High proficiency in configuring and querying Vector Databases (e.<br>g., Azure DocumentDB, Elasticsearch, Faiss) alongside extensive knowledge of enterprise SQL and NoSQL architectures.<br> Software Engineering &amp; Core Tools Perfect-tier coding skills in Python, with a command of asynchronous programming, design patterns, and clean, modular code architecture.<br> Advanced capabilities in processing massive datasets utilizing standard data ecosystems (e.<br>g., Pandas, NumPy, Polars, or PySpark) It would also be great if you had: An MSc or PhD in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a highly related quantitative field.<br> Prior experience engineering AI solutions within banking, fintech, or highly regulated corporate environments (e.<br>g., familiarity with data privacy, compliance, and secure financial data models).<br> Familiarity with framework libraries such as LangChain, LlamaIndex, or AutoGen for agentic workflow construction.<br></span> </div>

Job Title: AI/ML Architect Location: Mumbai (with potential travel to multiple global office locations including the USA, UAE, Saudi Arabia, and Singapore) Experience Level: 10- 12 years (6–8 years in engineering/data science roles and at least 2-3+ years in a dedicated AI/ML architecture role)<br>About the Role We are seeking a highly experienced Enterprise Data and AI Architect to design, implement, and scale enterprise-grade AI solutions across industries such as BFSI, Retail, Manufacturing, and Healthcare. This is a strategic, hands-on leadership role designed to transform legacy data silos into modern Data Mesh or Data Lakehouse architectures. The ideal candidate will bridge the gap between "Proof of Concept" (PoC) and full-scale enterprise production by deploying cutting-edge Machine Learning, Generative AI, and Agentic AI systems. You will collaborate closely with product teams, pre-sales, and executive stakeholders to translate complex business problems into secure, scalable, and autonomous AI solutions.<br>Key Responsibilities AI Strategy & Solution Architecture Define and evolve the enterprise AI architecture to align with business, data, and technology strategies. Ability to translate complex business challenges into scalable AI-driven technical architectures Design end-to-end AI and ML architectures spanning data ingestion, pre-processing, model training, deployment, and monitoring. Architect scalable, secure, and compliant AI deployment models (Cloud and Hybrid) and intelligent automation solutions. Develop reference architectures and reusable patterns for generative AI, Agentic AI, predictive models, conversational systems, and intelligent automation. Evaluate and select the appropriate AI technologies, frameworks, cloud services, LLM orchestration frameworks, vector databases, and tooling.<br>Generative AI, LLM & Agentic AI Implementation Architect and build Gen AI solutions and LLM-powered applications using RAG, fine-tuning, and prompt engineering. Design and implement Agentic AI systems capable of autonomous decision-making, multi-step task execution, and function-calling in production. Establish custom orchestration frameworks for multi-agent collaboration, memory management, planning, evaluation harnesses, and tool invocation. Work across major AI foundries and APIs, including Azure Open AI, AWS Bedrock, Google Vertex AI, Anthropic Claude SDK, and Open AI APIs. Design RAG pipelines using vector databases and meticulously tune embeddings to ensure high retrieval quality. Optimize prompts, implement response validation mechanisms, and systematically reduce hallucination risks. Writing clean and maintainable code, Agile methodologies, Git version control, and testing methodologies<br>Machine Learning Model Development Design, develop, deploy, and optimize advanced ML algorithms, leveraging techniques in supervised/unsupervised learning, deep learning, reinforcement learning, NLP, and computer vision. Select appropriate mathematical and statistical modeling techniques, handling comprehensive data preparation, wrangling, feature engineering, and dimensionality reduction. Train and deploy ML models utilizing distributed computing frameworks and tools like PyTorch, Tensor Flow, MLflow, Sage Maker, Azure ML, or Kubeflow.<br>Data Engineering, Cloud Governance & Integration Overhaul legacy data silos into modern Data Lakehouse or Data Mesh architectures to support predictive analytics and real-time business intelligence. Partner with data architects to define robust data pipelines, data governance, feature stores, and complex ETL/ELT processes. Design secure and performant integration patterns to connect AI agents and models dynamically with ERP, CRM, workflow engines, APIs, and microservices.<br>MLOps, LLMOps & Production Operations Define and implement comprehensive MLOps/LLMOps standards, including CI/CD pipelines, model versioning, lifecycle observability, and rollback processes. Establish rigorous monitoring frameworks spanning model drift detection, performance tracking, telemetry, and establishing KPIs for production AI systems. Monitor autonomous agent performance, define evaluation metrics (task success rate, reasoning validation, error handling), and track decision audit trails. Drive continuous improvement of model performance, computational efficiency, and operational cost.<br>AI Governance, Security & Ethics Establish enterprise AI governance standards, ensuring compliance with data privacy policies (PII handling), role-based access, and IT security protocols (e.g., AWS IAM, Guard Duty). Implement "Responsible AI" guardrails tailored for regulated industries, including fairness checks, bias detection, and safety filters. Design human-in-the-loop mechanisms for agent oversight, define autonomy thresholds, and establish escalation protocols. Ensure complete traceability, automation audit trails, and explainability in AI-driven decisions.<br>Technical Leadership, Collaboration & Research Partner with business, product, engineering, and compliance teams to translate complex business problems into viable AI/ML approaches. Create and deliver high-level technical presentations to executive stakeholders using data visualization tools to communicate complex strategies and business impact. Provide technical guidance, architectural oversight, and mentorship to junior engineers.<br>Required Skills & Qualifications<br>Technical Core & Programming:Mandatory: Strong programming proficiency in Python & Libraries such as Pandas, Num Py, and Scikit-learn Solid mathematical & Statistical foundation covering linear algebra, calculus, probability theory, and statistics. Database: SQL for relational databases and NoSQL for unstructured data handling Developing scalable microservices via RESTful APIs, Fast API, g RPC Server Machine Learning & Deep Learning:Proficiency with ML frameworks such as Tensor Flow, PyTorch, and Scikit-learn. Hands-on experience implementing algorithms like decision trees, random forests, SVMs, and neural networks. Expertise in deep learning architectures (CNN, RNN, GAN). Expertise in Natural Language Processing (NLP) and recommendation systems Hands-on experience with Multimodal NLP implementation, such as Computer Vision (Open CV) and Speech-to-Text Generative AI, LLMs & Agentic Orchestration (Must Have):Extensive experience interacting/integration with Foundation LLM Models ( such as GPT, Claude, Gemini, LLaMA, Mistral, and Deep Seek) Proven ability in Model Fine-Tuning & Customization Experience with LLM frameworks like Lang Chain and Llama Index. Proven expertise in designing multi-agent orchestration using Lang Graph, Crew AI, Auto Gen, or equivalent tools. Hands-on experience with AI foundries and Copilots: Open AI, Azure AI Foundry, MSFT Copilot Studio Agent Builder, AWS Bedrock, Vertex AI, Anthropic Claude, and low-code/no-code platforms Data Platforms, Vector Databases & Infrastructure:Mandatory Skills: Data Warehousing. Deep expertise in the AWS Ecosystem (S3, Sage Maker, Redshift, Glue, Bedrock, EKS) alongside Azure or GCP exposure. Experience with large-scale data processing tools like Snowflake, Databricks, or Apache Spark. Implementation of RAG using Vector Databases (Pinecone, FAISS, Chroma, Azure AI Search, etc). Moderate-level background in Infrastructure as Code (IaC) via Terraform or AWS Cloud Formation. Proficiency in architectural patterns (microservices, event-driven, API-first design) and Database knowledge (SQL/NoSQL) MLOps & Observability Tools:Experience across the ML/LLM lifecycle using MLflow, Kubernetes, and evaluation/observability tooling. Proficiency in data visualization tools to analyze and present model insights<br>Experience & Educational Requirements Education:Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, or a related technical field.<br>Minimum Experience Requirements:10–12 years of overall professional experience. Minimum 4 years of experience in application development, engineering, or solution delivery roles. Minimum 2+ years dedicated to AI architecture roles. Minimum 3 years of hands-on experience in AI/ML engineering, data science, or AI solution architecture. Minimum 2 years designing and implementing scaled Agentic AI and Generative AI solutions/platforms in active operations.

Job Title: AI/ML Architect Location: Mumbai (with potential travel to multiple global office locations including the USA, UAE, Saudi Arabia, and Singapore) Experience Level: 10- 12 years (6–8 years in engineering/data science roles and at least 2-3+ years in a dedicated AI/ML architecture role)<br>About the Role We are seeking a highly experienced Enterprise Data and AI Architect to design, implement, and scale enterprise-grade AI solutions across industries such as BFSI, Retail, Manufacturing, and Healthcare. This is a strategic, hands-on leadership role designed to transform legacy data silos into modern Data Mesh or Data Lakehouse architectures. The ideal candidate will bridge the gap between "Proof of Concept" (PoC) and full-scale enterprise production by deploying cutting-edge Machine Learning, Generative AI, and Agentic AI systems. You will collaborate closely with product teams, pre-sales, and executive stakeholders to translate complex business problems into secure, scalable, and autonomous AI solutions.<br>Key Responsibilities AI Strategy & Solution Architecture Define and evolve the enterprise AI architecture to align with business, data, and technology strategies. Ability to translate complex business challenges into scalable AI-driven technical architectures Design end-to-end AI and ML architectures spanning data ingestion, pre-processing, model training, deployment, and monitoring. Architect scalable, secure, and compliant AI deployment models (Cloud and Hybrid) and intelligent automation solutions. Develop reference architectures and reusable patterns for generative AI, Agentic AI, predictive models, conversational systems, and intelligent automation. Evaluate and select the appropriate AI technologies, frameworks, cloud services, LLM orchestration frameworks, vector databases, and tooling.<br>Generative AI, LLM & Agentic AI Implementation Architect and build Gen AI solutions and LLM-powered applications using RAG, fine-tuning, and prompt engineering. Design and implement Agentic AI systems capable of autonomous decision-making, multi-step task execution, and function-calling in production. Establish custom orchestration frameworks for multi-agent collaboration, memory management, planning, evaluation harnesses, and tool invocation. Work across major AI foundries and APIs, including Azure Open AI, AWS Bedrock, Google Vertex AI, Anthropic Claude SDK, and Open AI APIs. Design RAG pipelines using vector databases and meticulously tune embeddings to ensure high retrieval quality. Optimize prompts, implement response validation mechanisms, and systematically reduce hallucination risks. Writing clean and maintainable code, Agile methodologies, Git version control, and testing methodologies<br>Machine Learning Model Development Design, develop, deploy, and optimize advanced ML algorithms, leveraging techniques in supervised/unsupervised learning, deep learning, reinforcement learning, NLP, and computer vision. Select appropriate mathematical and statistical modeling techniques, handling comprehensive data preparation, wrangling, feature engineering, and dimensionality reduction. Train and deploy ML models utilizing distributed computing frameworks and tools like PyTorch, Tensor Flow, MLflow, Sage Maker, Azure ML, or Kubeflow.<br>Data Engineering, Cloud Governance & Integration Overhaul legacy data silos into modern Data Lakehouse or Data Mesh architectures to support predictive analytics and real-time business intelligence. Partner with data architects to define robust data pipelines, data governance, feature stores, and complex ETL/ELT processes. Design secure and performant integration patterns to connect AI agents and models dynamically with ERP, CRM, workflow engines, APIs, and microservices.<br>MLOps, LLMOps & Production Operations Define and implement comprehensive MLOps/LLMOps standards, including CI/CD pipelines, model versioning, lifecycle observability, and rollback processes. Establish rigorous monitoring frameworks spanning model drift detection, performance tracking, telemetry, and establishing KPIs for production AI systems. Monitor autonomous agent performance, define evaluation metrics (task success rate, reasoning validation, error handling), and track decision audit trails. Drive continuous improvement of model performance, computational efficiency, and operational cost.<br>AI Governance, Security & Ethics Establish enterprise AI governance standards, ensuring compliance with data privacy policies (PII handling), role-based access, and IT security protocols (e.g., AWS IAM, Guard Duty). Implement "Responsible AI" guardrails tailored for regulated industries, including fairness checks, bias detection, and safety filters. Design human-in-the-loop mechanisms for agent oversight, define autonomy thresholds, and establish escalation protocols. Ensure complete traceability, automation audit trails, and explainability in AI-driven decisions.<br>Technical Leadership, Collaboration & Research Partner with business, product, engineering, and compliance teams to translate complex business problems into viable AI/ML approaches. Create and deliver high-level technical presentations to executive stakeholders using data visualization tools to communicate complex strategies and business impact. Provide technical guidance, architectural oversight, and mentorship to junior engineers.<br>Required Skills & Qualifications<br>Technical Core & Programming:Mandatory: Strong programming proficiency in Python & Libraries such as Pandas, Num Py, and Scikit-learn Solid mathematical & Statistical foundation covering linear algebra, calculus, probability theory, and statistics. Database: SQL for relational databases and NoSQL for unstructured data handling Developing scalable microservices via RESTful APIs, Fast API, g RPC Server Machine Learning & Deep Learning:Proficiency with ML frameworks such as Tensor Flow, PyTorch, and Scikit-learn. Hands-on experience implementing algorithms like decision trees, random forests, SVMs, and neural networks. Expertise in deep learning architectures (CNN, RNN, GAN). Expertise in Natural Language Processing (NLP) and recommendation systems Hands-on experience with Multimodal NLP implementation, such as Computer Vision (Open CV) and Speech-to-Text Generative AI, LLMs & Agentic Orchestration (Must Have):Extensive experience interacting/integration with Foundation LLM Models ( such as GPT, Claude, Gemini, LLaMA, Mistral, and Deep Seek) Proven ability in Model Fine-Tuning & Customization Experience with LLM frameworks like Lang Chain and Llama Index. Proven expertise in designing multi-agent orchestration using Lang Graph, Crew AI, Auto Gen, or equivalent tools. Hands-on experience with AI foundries and Copilots: Open AI, Azure AI Foundry, MSFT Copilot Studio Agent Builder, AWS Bedrock, Vertex AI, Anthropic Claude, and low-code/no-code platforms Data Platforms, Vector Databases & Infrastructure:Mandatory Skills: Data Warehousing. Deep expertise in the AWS Ecosystem (S3, Sage Maker, Redshift, Glue, Bedrock, EKS) alongside Azure or GCP exposure. Experience with large-scale data processing tools like Snowflake, Databricks, or Apache Spark. Implementation of RAG using Vector Databases (Pinecone, FAISS, Chroma, Azure AI Search, etc). Moderate-level background in Infrastructure as Code (IaC) via Terraform or AWS Cloud Formation. Proficiency in architectural patterns (microservices, event-driven, API-first design) and Database knowledge (SQL/NoSQL) MLOps & Observability Tools:Experience across the ML/LLM lifecycle using MLflow, Kubernetes, and evaluation/observability tooling. Proficiency in data visualization tools to analyze and present model insights<br>Experience & Educational Requirements Education:Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, or a related technical field.<br>Minimum Experience Requirements:10–12 years of overall professional experience. Minimum 4 years of experience in application development, engineering, or solution delivery roles. Minimum 2+ years dedicated to AI architecture roles. Minimum 3 years of hands-on experience in AI/ML engineering, data science, or AI solution architecture. Minimum 2 years designing and implementing scaled Agentic AI and Generative AI solutions/platforms in active operations.

Job Title: AI/ML Architect Location: Mumbai (with potential travel to multiple global office locations including the USA, UAE, Saudi Arabia, and Singapore) Experience Level: 10- 12 years (6–8 years in engineering/data science roles and at least 2-3+ years in a dedicated AI/ML architecture role)<br>About the Role We are seeking a highly experienced Enterprise Data and AI Architect to design, implement, and scale enterprise-grade AI solutions across industries such as BFSI, Retail, Manufacturing, and Healthcare. This is a strategic, hands-on leadership role designed to transform legacy data silos into modern Data Mesh or Data Lakehouse architectures. The ideal candidate will bridge the gap between "Proof of Concept" (PoC) and full-scale enterprise production by deploying cutting-edge Machine Learning, Generative AI, and Agentic AI systems. You will collaborate closely with product teams, pre-sales, and executive stakeholders to translate complex business problems into secure, scalable, and autonomous AI solutions.<br>Key Responsibilities AI Strategy & Solution Architecture Define and evolve the enterprise AI architecture to align with business, data, and technology strategies. Ability to translate complex business challenges into scalable AI-driven technical architectures Design end-to-end AI and ML architectures spanning data ingestion, pre-processing, model training, deployment, and monitoring. Architect scalable, secure, and compliant AI deployment models (Cloud and Hybrid) and intelligent automation solutions. Develop reference architectures and reusable patterns for generative AI, Agentic AI, predictive models, conversational systems, and intelligent automation. Evaluate and select the appropriate AI technologies, frameworks, cloud services, LLM orchestration frameworks, vector databases, and tooling.<br>Generative AI, LLM & Agentic AI Implementation Architect and build Gen AI solutions and LLM-powered applications using RAG, fine-tuning, and prompt engineering. Design and implement Agentic AI systems capable of autonomous decision-making, multi-step task execution, and function-calling in production. Establish custom orchestration frameworks for multi-agent collaboration, memory management, planning, evaluation harnesses, and tool invocation. Work across major AI foundries and APIs, including Azure Open AI, AWS Bedrock, Google Vertex AI, Anthropic Claude SDK, and Open AI APIs. Design RAG pipelines using vector databases and meticulously tune embeddings to ensure high retrieval quality. Optimize prompts, implement response validation mechanisms, and systematically reduce hallucination risks. Writing clean and maintainable code, Agile methodologies, Git version control, and testing methodologies<br>Machine Learning Model Development Design, develop, deploy, and optimize advanced ML algorithms, leveraging techniques in supervised/unsupervised learning, deep learning, reinforcement learning, NLP, and computer vision. Select appropriate mathematical and statistical modeling techniques, handling comprehensive data preparation, wrangling, feature engineering, and dimensionality reduction. Train and deploy ML models utilizing distributed computing frameworks and tools like PyTorch, Tensor Flow, MLflow, Sage Maker, Azure ML, or Kubeflow.<br>Data Engineering, Cloud Governance & Integration Overhaul legacy data silos into modern Data Lakehouse or Data Mesh architectures to support predictive analytics and real-time business intelligence. Partner with data architects to define robust data pipelines, data governance, feature stores, and complex ETL/ELT processes. Design secure and performant integration patterns to connect AI agents and models dynamically with ERP, CRM, workflow engines, APIs, and microservices.<br>MLOps, LLMOps & Production Operations Define and implement comprehensive MLOps/LLMOps standards, including CI/CD pipelines, model versioning, lifecycle observability, and rollback processes. Establish rigorous monitoring frameworks spanning model drift detection, performance tracking, telemetry, and establishing KPIs for production AI systems. Monitor autonomous agent performance, define evaluation metrics (task success rate, reasoning validation, error handling), and track decision audit trails. Drive continuous improvement of model performance, computational efficiency, and operational cost.<br>AI Governance, Security & Ethics Establish enterprise AI governance standards, ensuring compliance with data privacy policies (PII handling), role-based access, and IT security protocols (e.g., AWS IAM, Guard Duty). Implement "Responsible AI" guardrails tailored for regulated industries, including fairness checks, bias detection, and safety filters. Design human-in-the-loop mechanisms for agent oversight, define autonomy thresholds, and establish escalation protocols. Ensure complete traceability, automation audit trails, and explainability in AI-driven decisions.<br>Technical Leadership, Collaboration & Research Partner with business, product, engineering, and compliance teams to translate complex business problems into viable AI/ML approaches. Create and deliver high-level technical presentations to executive stakeholders using data visualization tools to communicate complex strategies and business impact. Provide technical guidance, architectural oversight, and mentorship to junior engineers.<br>Required Skills & Qualifications<br>Technical Core & Programming:Mandatory: Strong programming proficiency in Python & Libraries such as Pandas, Num Py, and Scikit-learn Solid mathematical & Statistical foundation covering linear algebra, calculus, probability theory, and statistics. Database: SQL for relational databases and NoSQL for unstructured data handling Developing scalable microservices via RESTful APIs, Fast API, g RPC Server Machine Learning & Deep Learning:Proficiency with ML frameworks such as Tensor Flow, PyTorch, and Scikit-learn. Hands-on experience implementing algorithms like decision trees, random forests, SVMs, and neural networks. Expertise in deep learning architectures (CNN, RNN, GAN). Expertise in Natural Language Processing (NLP) and recommendation systems Hands-on experience with Multimodal NLP implementation, such as Computer Vision (Open CV) and Speech-to-Text Generative AI, LLMs & Agentic Orchestration (Must Have):Extensive experience interacting/integration with Foundation LLM Models ( such as GPT, Claude, Gemini, LLaMA, Mistral, and Deep Seek) Proven ability in Model Fine-Tuning & Customization Experience with LLM frameworks like Lang Chain and Llama Index. Proven expertise in designing multi-agent orchestration using Lang Graph, Crew AI, Auto Gen, or equivalent tools. Hands-on experience with AI foundries and Copilots: Open AI, Azure AI Foundry, MSFT Copilot Studio Agent Builder, AWS Bedrock, Vertex AI, Anthropic Claude, and low-code/no-code platforms Data Platforms, Vector Databases & Infrastructure:Mandatory Skills: Data Warehousing. Deep expertise in the AWS Ecosystem (S3, Sage Maker, Redshift, Glue, Bedrock, EKS) alongside Azure or GCP exposure. Experience with large-scale data processing tools like Snowflake, Databricks, or Apache Spark. Implementation of RAG using Vector Databases (Pinecone, FAISS, Chroma, Azure AI Search, etc). Moderate-level background in Infrastructure as Code (IaC) via Terraform or AWS Cloud Formation. Proficiency in architectural patterns (microservices, event-driven, API-first design) and Database knowledge (SQL/NoSQL) MLOps & Observability Tools:Experience across the ML/LLM lifecycle using MLflow, Kubernetes, and evaluation/observability tooling. Proficiency in data visualization tools to analyze and present model insights<br>Experience & Educational Requirements Education:Bachelor’s or Master’s degree in Computer Science, AI, Data Science, Engineering, or a related technical field.<br>Minimum Experience Requirements:10–12 years of overall professional experience. Minimum 4 years of experience in application development, engineering, or solution delivery roles. Minimum 2+ years dedicated to AI architecture roles. Minimum 3 years of hands-on experience in AI/ML engineering, data science, or AI solution architecture. Minimum 2 years designing and implementing scaled Agentic AI and Generative AI solutions/platforms in active operations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Sales, Coordinator, One and Only One Za'abeel</span></span></span>&nbsp;<br> <span><span>(<span>20751</span></span></span>)</p><br> <p><span><span>At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.&nbsp;</span></span></p><br> <p><br> <span><span>Behold the dawn of a new, all-encompassing resort experience in Dubai – One&amp;Only One Za’abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.</span></span></p><br> <p><strong><span>About The Role&nbsp;</span></strong></p><br> <p><span>Enable the Sales and Groups &amp; Events team to sell more effectively by ensuring enquiries, leads, client communication, site inspections, FAM Trips, contracting, CRM administration, reporting and internal coordination are handled accurately and efficiently in accordance with the policies and procedures set by One&amp;Only One Za’abeel.</span></p><br> <p><strong><span>Key Duties and Responsibilities</span></strong></p><br> <ul> <li><span>Assist in administrative duties assigned by the Commercial Director.</span></li> <li><span>Communicate with all departments to ensure relevant paperwork is submitted in a timely manner.</span></li> <li><span>Maintain and updates records of all tour operator communication, contracts, production.</span></li> <li><span>Keeps accurate records in an organized manner that other colleagues can find easily when required, in all forms such as, computer, files, logbooks, etc.</span></li> <li><span>Maintains and assists with VIP gifts and Sales collateral inventories and tabulations in a timely manner.</span></li> <li><span>Coordinate site inspections, familiarization trips and client visits, including internal arrangements, itineraries, room/showroom readiness, F&amp;B requirements, transportation where applicable, client collateral and post-visit follow-up.</span></li> <li><span>Support preparation of weekly/monthly sales activity reports, account production reports, pipeline updates and other commercial reporting required by Sales leadership.</span></li> <li><span>Prepares monthly attendance report and update Fusion for all colleagues of Sales, Marketing and Reservations.</span></li> <li><span>Support Sales Managers with account production tracking, account research, client database maintenance and preparation for account reviews and sales calls.</span></li> <li><span>Coordinate sales-related invoicing and financial administration, including collating supporting documentation, raising and tracking invoice requests, liaising with Finance on invoice issuance, following up on outstanding requirements, and maintaining accurate records of invoices and related client documentation.</span></li> <li><span>Maintain a sense of urgency in all assigned tasks.</span></li> <li><span>Attends and participates in team events.</span></li> <li><span>Must demonstrate excellent attendance and punctuality.</span></li> <li><span>Participates in required training related to the job.</span></li> <li><span>To effectively communicate and maintain a favorable working relationship with colleges at all levels.</span></li> <li><span>Always ensure professional attitude towards guests and colleges.</span></li> <li><span>Ensure to always meet Grooming and Hygiene policy of One&amp;Only One Za’abeel when in uniform.</span></li> </ul> <p><strong><span>About You&nbsp;</span></strong></p><br> <ul> <li><span>Minimum 1 – 2 years’ experience in a similar role in a luxury hotel</span></li> <li><span>Must have good knowledge in computer operation (including software such as excel, word, PMS)&nbsp;</span></li> <li><span>Must be skilled to perform the job of coordinator, Sales &amp; Marketing.&nbsp;</span></li> <li><span>Hospitality graduate is an advantage</span></li> </ul> <p><span><span>Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p><span><span><span>Manager, IT Compliance</span></span></span>&nbsp;<br> <span><span>(<span>20946</span></span></span>)</p><br> <p><span><span>At Kerzner, we never settle. Through continued innovation, our team of pioneers push until the next level is achieved, and then to keep going. Our philosophy is simple - we go above and beyond to Blow Away our Guest and Colleagues. Good enough never is. For us, it is all about perfection and innovation. This is not simply our job, it’s our passion.&nbsp;</span></span><br> &nbsp;</p><br> <p><span><span>Our Colleagues are at the heart of who we are and what we do. With an international team of over 10,000 Colleagues and strong strategic growth on the horizon, we offer unrivalled career opportunities around the world. We are committed to provide our Colleagues at all levels with opportunities to grow and develop within the organisation through personalised development plans and tailored succession planning. We invest in our communities to sustain the environment where we operate and minimising our own footprint. Whether it is through animal conservation, education or tree-planting, we like to give back in as many ways as we can to help our communities flourish.</span></span><br> &nbsp;</p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><span>We are seeking an experienced and dynamic Manager IT Compliance to lead our Technology &amp; Security complaince initiatives. The ideal candidate will be a hands-on leader with a strong technical background, excellent leadership skills, and a passion for creating exceptional web &amp; app experiences. The Manager IT Compliance will be responsible for developing, implementing, and overseeing IT compliance programs to ensure the secure and efficient operation of our technology systems. This role will collaborate with various departments to establish and maintain policies and procedures that comply with industry regulations and standards. The ideal candidate will possess strong leadership skills, extensive knowledge of IT compliance frameworks, and the ability to drive a culture of compliance within the organization.</span></p><br> <p><strong><span>Key Responsibilities</span></strong></p><br> <ul> <li><span>Develop and maintain a comprehensive understanding of relevant IT compliance regulations, standards, and frameworks.</span></li> <li><span>Establish and maintain an IT compliance program, ensuring alignment with industry best practices.</span></li> <li><span>Collaborate with legal and IT teams to develop and update IT policies and procedures.</span></li> <li><span>Communicate policies clearly to all relevant stakeholders and ensure widespread understanding and adherence.</span></li> <li><span>Conduct regular risk assessments to identify potential IT compliance risks and vulnerabilities.</span></li> <li><span>Develop and implement strategies to mitigate identified risks and ensure continuous improvement.</span></li> <li><span>Coordinate and manage regular internal and external IT audits.</span></li> <li><span>Monitor and report on compliance issues, ensuring prompt resolution of identified deficiencies.</span></li> <li><span>Develop and deliver training programs to ensure all employees are well-informed about IT compliance requirements.</span></li> <li><span>Foster a culture of compliance awareness throughout the organization.</span></li> <li><span>Develop and maintain an incident response plan for IT compliance breaches.</span></li> <li><span>Lead investigations into any potential breaches and ensure corrective actions are implemented.</span></li> <li><span>Work closely with IT teams, legal, and other departments to integrate compliance requirements into IT processes and projects.</span></li> <li><span>Serve as a subject matter expert and advisor on IT compliance matters.</span></li> </ul> <p><strong><span>Skills, Experience &amp; Educational Requirements</span></strong></p><br> <ul> <li><span>Bachelor's degree in Information Technology, Computer Science, or a related Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree and relevant certifications (e.g., CISA, CISSP) are preferred.</span></li> <li><span>Proven experience (6 years) in IT compliance management, preferably in the hospitality or related industry.</span></li> <li><span>In-depth knowledge of IT governance, risk management, and compliance frameworks.</span></li> <li><span>Strong understanding of relevant regulations and standards (e.g., GDPR, PCI DSS).</span></li> <li><span>Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.</span></li> <li><span>Strong analytical and problem-solving abilities.</span></li> <li><span>Demonstrated ability to manage and lead compliance initiatives.</span></li> <li><span>I have read and understand the duties required of me and will adhere to and perform them as required.</span></li> </ul> <p><span><span>Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</span></span></p><br> </div>