Contract Representative Jobs in UAE

<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p> <p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p> <p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p> <p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p> <h4>What you'll be doing</h4> <p>Our Perfumes Consultant is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving perfume advice to their clients and guiding them through perfumes and allergies routines with suitable products.</p> <h4>Key responsibilities</h4> <ul> <li>Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li> <li>Generate sales, while achieving line and sales targets, using fragrance and ensure all sales and operational policies are followed</li> <li>Maintain a solid and accurate customer database to build strong relationships with customers and create future potential selling opportunities</li> <li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition</li> <li>Have an understanding of brand’s online offers and activities</li> <li>Participate in the brand’s events when required inside or outside the store and push fragrance sales during events, promotions and launches</li> <li>Be flexible to support other stores and team members when required</li> <li>Stay ahead of latest trends, products and competitors</li> <li>Take ownership of the customer’s experience by delivering an exceptional service and bringing to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers’ needs, interests and preferences</li> <li>Demonstrate usage and benefits of various brands and products in alignment with the retail policies</li> <li>Use clienteling techniques and tools to virtually connect with customers, build one-on-one relationships based on trust to drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc.</li> <li>Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand’s VM guidelines</li> <li>Report stock shortages using the stock order form and ensure stock receipt as per set procedures</li> <li>Generate and maintain daily sales reports, post launch sales tracking and sell-out tracking at store level</li> <li>Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality</li> <li>Demonstrate understanding of the available technological tools and use them to enhance the customer experience both in and out of the store (Clienteling app, OMS, etc.)</li> <li>Attend all kinds of product and product knowledge trainings provided by the brand, company (levelled at Chalhoub University) and on Axonify in order to improve their performance and skills</li> </ul> <h4>What you'll need to succeed</h4> <p>2 years of experience in the beauty industry is a plus.</p> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>As a Senior Associate – Paid Media for Level Shoes, you will be responsible for executing and optimizing digital advertising campaigns across Google Ads and social media platforms for GCC and USA markets. This is a hands-on, execution-focused role, covering campaign setup, daily monitoring, optimization, reporting, and insight sharing.</p> <p>The role also manages marketing collaboration campaigns with the brands we carry as a multi-brand e-commerce platform, from planning and budgeting to campaign launch, optimization, and performance reporting.</p> <p>Your responsibilities will include the below:</p> <ul> <li>Plan, launch, and continuously optimize multi-channel campaigns across SEM, Apple Search Ads, paid social, and display, with a strong focus on driving conversions, qualified traffic, and app installs.</li> <li>Apply advanced audience segmentation, A/B testing, and optimization strategies to maximize campaign efficiency and performance.</li> <li>Collaborate closely with Trade, CRM, Content, and Social Media teams to ensure campaigns are seamlessly executed and aligned with commercial and engagement goals.</li> <li>Measure and report on the performance of all digital marketing campaigns, leveraging analytics tools to evaluate key metrics such as ROAS, CAC, conversion rates, and engagement.</li> <li>Deliver actionable insights and recommendations to refine strategy, improve ROI, and identify new growth opportunities.</li> <li>Prepare clear and insightful reports for internal stakeholders and brand partners, highlighting impact, learnings, and optimization outcomes.</li> <li>Manage marketing collaborations with brand partners from planning to execution to reporting, ensuring objectives are achieved and partnerships deliver measurable value.</li> <li>Communicate results and insights effectively to internal teams and external partners, driving alignment and continuous improvement.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>You have a minimum of 3 years of experience in digital marketing.</li> <li>You ideally have experience in a retail environment with a preference for luxury retail.</li> <li>You have hands-on experience in Google Ads and paid social campaign execution.</li> <li>You are proficient in digital tools, platforms, and marketing technologies.</li> <li>You have a strong analytical and problem-solving mindset.</li> <li>You are highly attentive to details in campaign setup, monitoring, and optimization.</li> <li>You have the ability to manage multiple campaigns and marketing collaborations simultaneously.</li> <li>You are a strong communicator and possess strong coordination skills to align with internal teams and external brand partners.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>Main responsibility is to call customers and offer our Daarzood products (fresh organic chicken, eggs, liver).</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Candidate with good experience in FMCG industry as Telesales (minimum 5 years work experience in the same position)</p></li><li><p>Candidate should be able to communicate Fluently in Arabic and English.</p></li></ul>

<p>About the Role; As a Crypto Trader with a focus on derivatives, you will be instrumental in building up our trading team in Abu Dhabi. You will be enabling Best Execution for our clients and contributing to our revenue growth. This versatile role lets you actively participate in the fast-paced crypto markets while collaborating with a team of professionals and crypto natives. You will have the following responsibilities; -Build and maintain strong relationships with exchanges, banks, trading counterparties, and technology vendors -Assist in setting up trading infrastructure and operational frameworks for the ADGM entity -Assist our developers with the construction of user- and business-friendly software -Work closely with our trading and brokerage team based in Switzerland to ensure seamless coordination across markets, systems, and counterparties. -Executing orders including derivatives and spot trades in the best interest of our clients -Monitor and manage positions across exchanges, OTC desks, and custodians -Monitor collateral portfolios of clients and trading counterparties and execution of margin calls -Identify new business opportunities and continuously expand our derivatives product offering -Contribute to projects improving and developing trading products and procedures -Align treasury activities with company’s long term financial planning and broader financial goals -Assist relationship managers and sales force in client meetings -Perform daily reconciliation and other trading operational activities -Creation of various trading related reports</p><p>What you bring along; -Bachelor’s degree in finance, banking, mathematics or similar -Initial experience as a trader, with a focus on derivatives (futures, options, structured products) is a must. -Sound understanding of financial markets, crypto assets, and trading mechanisms -Familiarity with reconciliation, custody and payments processes is a plus -Strong interest in cryptocurrency markets and knowledge of crypto exchanges of advantage -Dedicated to work evening shifts including weekends if required -Good organizational and communication skills -Reliable, proactive and team-oriented personality -Entrepreneurial mindset with a curiosity to identify new business opportunities -Ability to work independently, take initiative and ability to stay calm even in hectic situations -Fluency in English is a must; other languages are a plus Please note that for this position, only direct applications from candidates currently residing in the UAE will be considered.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br></span><p>&nbsp;Business Solution Consultant -TRIRIGA Functional</p><br><br><br>Job Scope <br><p><span>We are seeking a highly skilled and experienced TRIRIGA Functional Consultant for a pivotal role that bridges technical expertise with functional understanding to implement and optimize IBM's Integrated Workplace Management System (IWMS) solutions. The following outlines the key skills, capabilities, and responsibilities associated with this position:</span></p><br><br><br>Main Duties and Responsibilities <br><p><strong><span><span>Responsibilities</span>:</span></strong></p><br> <ul> <li><strong>Solution Design and Implementation</strong>: Lead the configuration, customization, testing, and deployment of TRIRIGA solutions tailored to client requirements.</li> <li><strong>Client Engagement</strong>: Collaborate with clients to gather requirements, provide technical guidance, and ensure solutions align with business objectives.</li> <li><strong>Project Leadership</strong>: Manage project timelines, coordinate with cross-functional teams, and ensure successful delivery of TRIRIGA implementations.</li> <li><strong>Training and Support</strong>: Provide training to end-users and support teams, and offer ongoing support to ensure system stability and user satisfaction.</li> </ul> <p><span><strong><span>Functional Expertise</span></strong></span></p><br> <ul> <li>TRIRIGA Modules: Strong functional understanding and implementation experience of at least two TRIRIGA modules, such as Lease Administration, Lease Accounting, Space Management, Facility Management, and Capital Projects</li> <li>Gather business requirements and translate them into functional specifications and system configurations</li> <li>Collaborate with cross-functional teams including business stakeholders, developers, and project managers to ensure solution alignment</li> <li>Configure TRIRIGA applications and perform functional testing</li> <li>Conduct workshops, user training, and prepare documentation for system processes and end-user manuals</li> <li>Troubleshoot functional issues and work with technical teams to resolve integration or application errors</li> </ul><br><br>Position Requirements <br><p><strong><span>Preferred Qualifications</span></strong></p><br> <ul> <li><strong>Certifications</strong>: IBM Certified Application Developer – TRIRIGA Application Platform or similar certifications.</li> <li><strong>Communication Skills</strong>: Strong verbal and written communication skills to effectively interact with clients and team members, including presentation skills.</li> </ul><br><br>Education <br><ul> <li><strong>Education</strong>: Bachelor's degree in Engineering, or Information Systems.</li> </ul><br><br>Experience <br><ul> <li>Must have minimum 6+ years of relevant consulting or industry experience in IBM TRIRIGA</li> <li>Proven end-to-end implementation experience in IBM TRIRIGA projects is mandatory.</li> <li>Experience in conducting requirement gathering workshops, documentation, testing, and user acceptance support.</li> <li>Experience delivering technical training or knowledge transfer sessions is an added advantage.</li> <li>Candidates based outside the UAE are welcome to apply</li> </ul> <p>#LI-JG1</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><ul> <li>Lead data analysis and assist procurement activities for Emigrain &amp; Unipex, specifically for wheat, corn, barley in line with overall business objectives and generate a competitive advantage through an optimized supplier base.&nbsp;</li> <li>To retrieve, analyze and summarize data/reports to develop business intelligence, optimize effectiveness and predict business outcomes.</li> <li>Offer hedging solutions for the grains, we are long.&nbsp;</li> </ul> <br><br>Roles &amp; Responsibilities <br><ul> <li>Work with suppliers, analysts, on views of the market by advocating for trading positions, using analytic data.</li> <li>Conduct technical analysis requiring a deep understanding of the commodities or markets.</li> <li>75%: Develop Market Intelligence, hedging strategy and correlate the same with the Fundamental analysis. &nbsp;</li> <li>Collaborate with Supply Chain and Operations to establish purchasing strategies and contracts.&nbsp;</li> <li>Understanding of futures markets and ability to hedge on the same.&nbsp;</li> <li>20%: Develop long range purchasing plans and strategies using a proactive approach.&nbsp;</li> <li>Manage and aggressively identify opportunities to optimize and mitigate risk within the supply chain.&nbsp;</li> <li>5%: Collaborate closely with Operations, Supply Chain and Sales on risks and costs evolution associated with all key functions, in order to optimize pricing and contribution margin.&nbsp;</li> <li>Responsible for aligning overall team resources to execute against short term and long-term strategies and meeting strategic sourcing and location/plant/BU objectives.</li> <li>Provides overall guidance and procurement work expertise to the team. Accountable for talent development, succession planning and engagement of team.&nbsp;</li> <li>Ensure that the company HSE policies &amp; procedures are fully followed&nbsp;</li> <li>Understand, reflect &amp; practice IFFCO’s vision &amp; values.</li> </ul> <br><br>KPIs <br><ul> <li>Mark to Market Procurement Efficiencies&nbsp;</li> <li>Flour Sale Margin hedging results</li> <li>Procurement and Logistics Planning&nbsp;<br> &nbsp;</li> </ul> <br><br>Work experience requirement <br><ul> <li>8 – 10 years’ experience in trading, merchandising.&nbsp;</li> <li>Strong negotiation skills and ability to leverage purchasing opportunities across a large and complex organization.</li> <li>Technical knowledge and experience purchasing and / or selling commodities</li> </ul> <br><br>Qualification <br><p>Graduate in Agriculture related discipline. MBA Preferred</p><br> <br><br>Competencies <br>Analytical Ability<br>Business Acumen – Financial and Commercial<br>Communicating effectively<br>Customer Centricity<br>Knowledge of micro and macro-economic indicators<br>Ownership &amp; Result Orientation<br>Planning &amp; Decision Making<br>Project Management<br>Self and Team Management<br>Supply Chain Management Principles<br>Trading opportunity identification<br><br><br><br> </div>

<p><strong>Meeting and Visitor Coordination</strong></p><p><br></p><ul><li><p>Ensure meetings are scheduled effectively.</p></li><li><p>Assist visitors with access, seating, and refreshments without delays.</p></li></ul><p><br></p><p><strong>Front Desk Operations</strong></p><p><br></p><ul><li><p>Greet visitors and callers professionally.</p></li><li><p>Maintain a neat and organized reception area.</p></li></ul><p><br></p><p><strong>Customer Service Excellence</strong></p><p><br></p><ul><li><p>Obtain positive feedback from visitors and staff.</p></li><li><p>Resolve issues promptly and courteously.</p></li></ul><p><br></p><p><strong>Communication Management</strong></p><p><br></p><ul><li><p>Direct calls and inquiries accurately and efficiently.</p></li><li><p>Relay messages in a timely manner.</p></li></ul><p><br></p><p><strong>Administrative Support</strong></p><p><br></p><ul><li><p>Complete required reports, correspondence, and documentation accurately and submit them on time.</p></li></ul><p><br></p><p><strong>Record and Data Maintenance</strong></p><p><br></p><ul><li><p>Keep visitor logs, contact lists, and internal records accurate, up-to-date, and confidential.</p></li></ul><p><br></p><p><strong>Support to Aftersales Operations</strong></p><p><br></p><ul><li><p>Coordinate between reception and the Aftersales team to contribute to smooth workflow and customer satisfaction.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor's degree in Business Administration or a related field (preferred).</p></li><li><p>1-3 years of experience in a front-desk, customer service, or administrative role, ideally within an automotive or service-oriented environment.</p></li><li><p>Excellent verbal and written communication skills in English. Proficiency in Arabic is an advantage.</p></li><li><p>Proficient in MS Office applications (Outlook, Word, Excel) with strong organizational and time-management skills.</p></li></ul>

<p>Nail &amp; Lash Technician Required – Sharjah</p><p>A ladies’ salon in Al Taawun, Sharjah is hiring an experienced Nail &amp; Lash Technician for a full-time position.</p><p>Requirements:<br>• Experience in nail and lash services<br>• Professional customer service skills<br>• Polite, presentable, and professional<br>• Responsible, committed, and punctual<br>• Team player with a willingness to learn and develop</p><p>Benefits:<br>✅ Accommodation<br>✅ Transportation<br>✅ Visa / Residency</p><p>&nbsp;</p>

Role Purpose:Develop and implement Financial Planning & Controlling strategies, policies, and procedures across the group entities. Contribute to the execution of key deliverables within the Planning & Controlling function. Drive enhancements in MIS reporting, financial planning, and control processes.<br>Key Responsibilties:<br>Record Keeping:Ensure accurate & timely preparation of daily, weekly and monthly management reports related to all areas of Finance Planning and Control. Maintain detailed record of all periodic reports submitted to the Holding Group and other external agencies. Business Improvement:Support to implement approved financial planning & internal control systems at new sites to ensure productivity and efficiency in terms of Finance planning & function. Help to design and implement automated procedures and reports to facilitate periodic reporting to Holding Group and other external parties. Conduct periodic inter plant/site comparative analysis of cost, efficiency and other KPIs as per plan of the Planning & Control Department. Monitoring:Review cost centers of all Departments of Emsteel. Help to support cost centres owners in providing details of expenses and budgets as per Emsteel requirement. Monitor the various pricing and margin calculations being prepared and maintain strict version control. FP&A and controlling:Prepare and maintain Weekly and Monthly Management Report (MRM) presentations, ensuring accuracy, completeness and timely submission. Prepare Monthly Steel Performance Report in Excel and Power Point, highlighting key business performance indicators, variances and value drivers. Responsible for preparation of annual business plan and monitoring adherence of the same on a periodic manner. Preparation of long term, five-year plans, and financial models. Preparing & updating other management reports and business planning models as required by the finance planning and control function. Study financial reporting process of the organization to propose improvements in process and outputs to facilitate the reporting for Finance planning and control function. Assist in accurate consolidation and group reporting to the holding group and BOD. Assist in timely preparation of all periodic finance and costing reports for the holding group in required format. Prepare financial outlooks and financial forecasts with ensured compliance of local, state, and federal budgetary reporting requirements. Value+ Transformation Project:Assist to achieve sustainable annual EBITDA enhancement as per Value+ Programme Sales, Commercial and Marketing Facilitation:Calculate estimated margins based on proposed pricing for various products. Assist to prepare back up workings for sales pricing task force and pricing committee. Procurement & Logistics Facilitation:Costing of back-to-back billet price linked fixed sales price for short term contracts with suppliers through Procurement and Logistics liaison with finance planning and control function. Assist in calculating financial impact of IOP shipment planning.<br>Minimum Qualification:Bachelor’s degree in finance/commerce. Chartered Accountant. Additional Cost Accounting qualification is preferred. AI / BI Dash boards certifications preferred. Professional Experience:5-7 years of post-qualification work. Working experience in financial planning and controlling function. Experience in UAE/Middle East and manufacturing / industrial environment (steel industry preferred). Strong hands-on experience with SAP S4Hana and financial data extraction. Advanced proficiency in MS Excel, including data analysis, financial modelling and reporting is essential. Proficiency in Power Point for preparation of management reports and presentations. Working knowledge of BI tools and AI applications, with demonstrated ability and interest in using latest technology to automate and enhance financial reporting. Language(s) Known:Proficiency in English; Arabic is an added advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>THIS IS WHERE INFLUENCE SPREADS</strong></p><br><p><strong>CORPORATE SERVICES</strong></p><br><p><strong>Revenue Performance &amp; Analysis (Aero &amp; Non‑Aero))</strong></p><br><p>We work at a fast pace. Corporate Services is no different. Their business processes are fundamental to our becoming a global competitor that can respond quickly to any change. This may be a diverse, complex business, but departments such as Finance and Procurement make us an agile one.</p><br><p><strong>What you’ll deliver</strong></p><br><ul><li><p>You'll should have knowledge of IFRS, business processes and control and statutory laws and regulations/implications. knowledge of Budgeting, forecasting ,&nbsp;maintaining accounting details, receivables/ payment etc.</p><br></li><li><p>You’ll be responsible in Revenue budgeting cycle activities, including planning, development, consolidation, review, and submission.&nbsp;</p><br></li><li><p>You'll coordinate with Aero and Non-Aero team to prepare detailed forecasts, review outcome and prepare, analyses and report multiple forecast.</p><br></li><li><p>You’ll prepare and maintain management reports, dashboards, and ad‑hoc analysis for Finance leadership and business units.&nbsp;</p><br></li><li><p>You’ll review financial aspects of projects, initiatives &amp; draft contracts, including business cases and financial justifications.</p><br></li><li><p>You’ll ensure accuracy, consistency, and integrity of financial data across systems, reports, and planning models and support with projects insights, provisioning considerations, and cash flow implications.&nbsp;</p><br></li><li><p>You’ll support audits, management reviews, and governance requirements by providing clear documentation, reconciliations, and explanations.&nbsp;</p><br></li></ul><p><strong>What you’ll deliver</strong></p><br><p>• Manage the <strong>revenue budgeting and forecasting cycle</strong> across Aero and Non‑Aero streams, <strong>covering</strong> planning, consolidation, review, and submission in line with corporate objectives and government deadlines.</p><br><p>• Develop and maintain <strong>detailed revenue forecasts</strong>, partnering with business stakeholders to analyze variances, evaluate scenarios, and identify trends, risks, and opportunities to support informed decision‑making.</p><br><p>• Deliver <strong>revenue performance analysis</strong> by assessing actuals against budget and forecast, and communicating key performance drivers, risks, and financial implications.</p><br><p>• Prepare and oversee <strong>management reports, dashboards, and ad‑hoc analysis</strong> to support performance monitoring, executive reviews, and strategic discussions.</p><br><p>• Review and provide <strong>financial input on projects, initiatives, and draft contractual arrangements</strong>, assessing revenue impacts, risk‑return considerations, and supporting business cases and financial justifications.</p><br><p>• Ensure the <strong>accuracy, consistency, and integrity of financial data</strong> across systems, reports, and planning models, supporting high‑quality project insights, provisioning assessments, and revenue account reviews.</p><br><p>• Apply knowledge of <strong>IFRS, internal controls, and business processes</strong> across revenue planning, forecasting, reporting, revenue assurance, and reconciliations.</p><br><p>• Support audits, management reviews, and governance requirements by providing <strong>clear documentation, reconciliations, and well‑structured explanations</strong> of revenue performance and forecasts.</p><br><p><strong>What you bring</strong></p><br><p>•You should be educated to a Bachelor’s Degree with Accounting or Finance,&nbsp;acquired 3 – 5 years of relevant experience and 5 – 7 years of overall experience in Accounting and Finance.</p><br><p>•You’ll have a professional degree like ACCA / CA / CMA certificate is preferred.</p><br><p>• You should have a Bachelor’s degree in <strong>Accounting, Finance, or a related discipline</strong>, with <strong>3–5 years of relevant experience</strong> and <strong>5–7 years of overall experience</strong> within Accounting and Finance roles.</p><br><p>• A professional qualification such as <strong>ACCA, CA, or CMA</strong> is preferred.</p><br><p><strong>Life at Dubai Airports</strong></p><br><p>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an Impact that delivers for Dubai.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p><span><strong>About the Company:</strong></span></p><br><p><span>We are a global energy maritime logistics leader with a world-class asset base. We are the dedicated and vital logistics arm for ADNOC Group, providing mission critical and highly specialized services across ADNOC’s entire value chain. We also provide market-leading, cost-competitive maritime and logistics solutions to over 100 global customers and ship to more than 50 countries across the world. As a global energy maritime logistics leader and the dedicated and vital logistics arm for ADNOC Group, we are driven to set the highest standards in shipping and maritime operations, pushing boundaries and pioneering new frontiers in sustainability. We are committed to delivering world-class solutions that are innovative and efficient, while always putting safety first</span></p><br><p><span><strong>About the Job:</strong></span></p><br><p><br><span>Analyze Project requirements in Projects &amp; Engineering Department, prepare project Scope of works in co-ordination with concerned engineers, Quantity Takeoff, project cost estimation, Preparation of Project brief, Quotation Approval Forms, Project Planning, scheduling and monitoring activities for the assigned projects and monitor the performance of the concern Sections for the in-house projects and the Consultants and Contractors for out sourced Capital Projects to support the project objectives and ensure timely completion.</span></p><br><p><span><strong>KEY RESPONSIBILITIES</strong></span></p><br><p><br><span><strong>Project Management</strong></span></p><br><ul><li><span>Assists in the development of new project proposals, includes developing scope of works, budget estimates, collating all required information and presenting package to the Line manager for review and higher level approval.</span></li><li><span>Assists in management of construction projects, includes overseeing the development of the detailed project drawings interacting with contractors, administering sub-contracts as required and providing assistance in overall management control of the project.</span></li><li><span>Accurately determine the construction cost at project inception as the key to setting an achievable budget and assessing project feasibility. Prepare quotation including construction, refurbishment or maintenance concept.</span></li><li><span>Provides engineering and related technical advice on construction or related matters, preparing specifications and bills of quantity (BOQ's), liaising with engineers in other sections, etc.</span></li><li><span>Carries out other similar or related duties such as providing technical advice, preparation of tender specifications, writing of technical specifications, carry out technical evaluations, including preliminary estimates of labour, materials and equipment, checking of in-house and contractor’s drawings.</span></li></ul><p><span><strong>Tendering Process</strong></span></p><br><ul><li><span>Guide the preparation of job specifications and scope of work for contracting out work or specialized services; participate in the preparation of tender documents for all relevant services and assist in the technical evaluations of contractors/suppliers during the tendering process to facilitate effective selection of contractors to suit project requirements.</span></li></ul><p><span><strong>Budgets/ Estimates &amp; Plans</strong></span></p><br><ul><li><span>Identify the Project Scope of works, quantity take off, cost estimation, receiving budgetary costs for material/services from external market as necessary</span></li><li><span>Coordinate and assist Project manager in the effective implementation of approved project schedules within set timelines and budget to facilitate uninterrupted operations.</span></li><li><span>Monitor and track the project deadlines/milestones and report to Project manager/line manager Assists in annual budget preparations by estimating annual maintenance and repair requirements; calculating materials usage and providing information on contractor and external service requirements based on annual maintenance plans and coordinate all related activities to ensure they are carried out in compliance with the approved budgets and time lines.</span></li><li><span>Ensure compliance to approved plans by team and support the achievement set quality standards.</span></li></ul><p><span><strong>Minimum Requirtments:</strong></span></p><br><ul><li><span>Bachelor's degree in Civil Engineering or equivalent professional qualification</span></li><li><span>5 years’ experience in UAE/GCC with relevant experience in Quantity Surveying, Project Planning, preferably an Oil and Gas operating or petrochemical company</span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>We are currently looking for a Manager FP&amp;A to join our Finance team in Jebel Ali. The role will support the business through robust financial planning, management reporting, MIS, budgeting, forecasting, feasibility studies and commercial analysis. This position works closely with Finance, Operations, Sales, HR and senior management to provide accurate insights, identify trends, support decision-making and ensure strong financial governance across the business.</p><p>&nbsp;</p><p><b>What you will do</b></p><p>•&nbsp;&nbsp;Prepare and circulate monthly MIS, financial reports and management packs, highlighting business performance, operational trends and key variances.</p><p>•&nbsp;&nbsp;Develop financial and MIS models to support cost-neutral pricing, intercompany rates, customer profitability, commercial pricing and third-party business analysis.</p><p>•&nbsp;&nbsp;Support feasibility studies, business cases and financial evaluations for expansion plans, projects and commercial initiatives.</p><p>•&nbsp;&nbsp;Monitor operational and financial KPIs, identify anomalies or negative trends, and provide clear analysis to support corrective actions.</p><p>•&nbsp;&nbsp;Prepare CAPEX and AFE requests in coordination with operations, ensuring compliance with group policies and procedures.</p><p>•&nbsp;&nbsp;Review contracts, SLAs, customer profitability, divisional performance and variance analysis to support improved business profitability.</p><p>•&nbsp;&nbsp;Guide teams on VAT and tax compliance requirements across sales and purchase transactions, ensuring adherence to tax authority and group guidelines.</p><p>•&nbsp;&nbsp;Maintain tax-related records, support quarterly and annual return submissions, assist with audits and provide relevant VAT and tax training to stakeholders.</p><p>•&nbsp;&nbsp;Coordinate accounting, regulatory, VAT, tax, audit and annual return requirements across UAE, KSA and Oman where applicable.</p><p>•&nbsp;&nbsp;Prepare ad hoc analysis, reports and presentations as required by management.</p><p>&nbsp;</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>•&nbsp;&nbsp;Professional qualification as a Chartered Accountant or equivalent finance qualification.</p><p>•&nbsp;&nbsp;Minimum 5-8 years of experience in Finance, including at least 3 years in commercial finance and/or operational support.</p><p>•&nbsp;&nbsp;Experience in budgeting, forecasting, MIS reporting, variance analysis and business performance reviews. Strong financial analysis, costing analysis, ratio analysis and KPI reporting skills.</p><p>•&nbsp;&nbsp;Good understanding of VAT, tax compliance, audit support and financial governance requirements.</p><p>&nbsp;</p><p><b>About the team</b></p><p>You will be part of the Finance team, working closely with operational and commercial stakeholders to support business performance, financial control and informed decision-making. The role partners with Operations, Sales, HR and Management to provide accurate reporting, financial insights and commercial analysis that help drive profitability and continuous improvement.</p><p>&nbsp;</p><p><b>What equips you for the role</b></p><p>•&nbsp;&nbsp;Hands-on experience in financial planning, MIS, management reporting, business analysis and feasibility studies.</p><p>•&nbsp;&nbsp;Strong understanding of financial statements, cost allocation, overhead analysis, profitability reviews and operational KPIs.</p><p>•&nbsp;&nbsp;Ability to understand business operations and develop relevant reports, analysis and recommendations to support management decisions.</p><p>•&nbsp;&nbsp;Collaborative, analytical and commercially minded approach with the ability to work in a fast-paced environment.</p><p>•&nbsp;&nbsp;Strong stakeholder management skills with the ability to work closely with Finance, Operations, Sales, HR and senior management.</p><p>•&nbsp;&nbsp;High attention to detail with the ability to identify trends, risks, opportunities and improvement areas.</p><p>•&nbsp;&nbsp;Advanced Excel and strong presentation/reporting skills</p><p>•&nbsp;&nbsp;Ability to build financial models and translate data into meaningful commercial insights.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job HR Manager <p><strong>Job Title – Group HR Manager</strong><br> Location: Abu Dhabi, UAE</p><br> About the Role <p>We are seeking an experienced and strategic Group HR Manager to lead the human resources function across multiple business entities. The role is responsible for developing and implementing HR strategies, managing talent acquisition, employee relations, performance management, organizational development, and ensuring compliance with UAE labor laws while fostering a high-performance and people-centric culture.</p><br> Key Responsibilities HR Strategy &amp; Leadership <ul> <li> Develop and implement group-wide HR strategies aligned with business objectives. </li> <li> Lead HR initiatives that support organizational growth, workforce planning, and employee engagement. </li> <li> Advise senior leadership on HR policies, organizational design, and people management strategies. </li> <li> Drive continuous improvement in HR processes, systems, and best practices across the group. </li> </ul> Talent Acquisition &amp; Workforce Planning <ul> <li> Oversee end-to-end recruitment and selection across multiple business units. </li> <li> Develop workforce planning strategies to meet current and future business needs. </li> <li> Strengthen employer branding and talent attraction initiatives. </li> <li> Ensure efficient onboarding and integration of new employees. </li> </ul> Performance Management &amp; Organizational Development <ul> <li> Lead the performance management framework, including goal setting, appraisals, and development planning. </li> <li> Identify high-potential employees and implement succession planning initiatives. </li> <li> Develop learning and development programs to enhance employee capabilities. </li> <li> Support organizational restructuring and change management initiatives where required. </li> </ul> Employee Relations &amp; HR Operations <ul> <li> Foster positive employee relations and promote a collaborative workplace culture. </li> <li> Manage employee grievances, disciplinary matters, and conflict resolution. </li> <li> Oversee HR operations including employee records, contracts, leave management, and HR documentation. </li> <li> Ensure effective communication of HR policies and procedures across the organization. </li> </ul> Compensation, Benefits &amp; Payroll Oversight <ul> <li> Develop competitive compensation and benefits strategies. </li> <li> Oversee payroll coordination to ensure accuracy and compliance. </li> <li> Conduct salary benchmarking and recommend compensation adjustments. </li> <li> Support incentive, reward, and recognition programs. </li> </ul> Compliance &amp; Governance <ul> <li> Ensure compliance with UAE Labour Law and all applicable employment regulations. </li> <li> Develop and maintain HR policies, procedures, and governance frameworks. </li> <li> Coordinate with government authorities on labor-related matters when required. </li> <li> Support internal and external audits related to HR compliance. </li> </ul> HR Analytics &amp; Reporting <ul> <li> Monitor HR metrics including recruitment, turnover, engagement, absenteeism, and retention. </li> <li> Prepare HR reports, dashboards, and workforce analytics for executive management. </li> <li> Use HR data to support strategic decision-making and continuous improvement. </li> <li> Recommend initiatives to improve organizational effectiveness and employee experience. </li> </ul> Qualifications &amp; Experience <ul> <li> Bachelor's Degree in Human Resources, Business Administration, Management, or a related field. </li> <li> Master's Degree or MBA in Human Resources is preferred. </li> <li> Professional HR certifications such as CIPD, SHRM, PHR, or SPHR are an advantage. </li> <li> 10–15 years of progressive HR experience, including at least 5 years in a senior HR leadership role. </li> <li> Experience managing HR across multiple business entities or diversified business groups is highly preferred. </li> <li> Strong knowledge of UAE Labour Law and HR best practices. </li> </ul> Key Skills &amp; Competencies <ul> <li> HR strategy and organizational leadership </li> <li> Talent acquisition and workforce planning </li> <li> Performance management and succession planning </li> <li> Employee relations and conflict resolution </li> <li> Compensation and benefits management </li> <li> UAE labour law and regulatory compliance </li> <li> HR analytics and reporting </li> <li> Leadership and people management </li> <li> Change management and organizational development </li> <li> Excellent communication, negotiation, and stakeholder management skills </li> </ul> What We Offer <ul> <li> Competitive executive-level salary and benefits package </li> <li> Opportunity to lead HR across a diversified business group </li> <li> Professional and collaborative leadership environment </li> <li> Career growth and executive development opportunities </li> <li> Exposure to strategic business planning and organizational transformation </li> </ul> <p><strong>Apply now!</strong></p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Success Manager (CSM / Account Manager, SaaS, Renewals &amp; Growth) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. client business hours About the Role We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue .<br> This is not a support-only role .<br> You will: Manage a portfolio of accounts Drive onboarding and adoption Identify risks early and prevent churn Own renewals and expansion opportunities If you think in terms of retention, expansion, and client value — this role is built for you.<br> What You’ll Own 1.<br> Onboarding &amp; Product Adoption Lead onboarding and define success criteria Configure accounts and deliver training Ensure smooth implementation Track early adoption and close gaps 2.<br> Account &amp; Relationship Management Manage 20–40 client accounts Act as the primary point of contact Build strong relationships with stakeholders Conduct regular check-ins and strategic calls 3.<br> Proactive Client Engagement Monitor usage via: Gainsight ChurnZero Totango Identify at-risk accounts early Execute re-engagement playbooks Deliver Quarterly Business Reviews (QBRs) aligned with ROI 4.<br> Support Coordination &amp; Escalation Triage client issues and escalate internally Work with product/technical teams for resolution Ensure issues are fully resolved and clients are satisfied 5.<br> Revenue Growth &amp; Retention Identify upsell and cross-sell opportunities Collaborate with sales teams on expansion Own renewal pipeline and timelines Prepare contracts and ensure smooth renewals 6.<br> Reporting &amp; Feedback Loop Track and report: Client health Usage metrics Renewal status Capture client feedback and share with product teams Improve overall customer experience What Makes You a Strong Fit You think in revenue (retention + expansion), not just support You’re a strong communicator with executive presence You balance: Client advocacy Business outcomes You’re proactive — not reactive You can manage multiple accounts without dropping the ball Must-Have Requirements 2–3+ years in: Customer Success Account Management Client-facing roles Experience with: Salesforce or HubSpot CS platforms (e.<br>g., Gainsight, ChurnZero, Totango) Strong presentation skills (QBRs, demos, client reviews) Proven ability to: Manage accounts Drive renewals Nice to Have 3–5 years CSM/AM experience with revenue targets SaaS, B2B tech, or professional services background Familiarity with: NPS / CSAT Customer health scoring Experience creating: Playbooks Client decks Case studies What a Typical Day Looks Like Review dashboards for: At-risk accounts Growth opportunities Conduct client calls (onboarding, check-ins, QBRs) Coordinate internally with: Support Product Sales Track renewals and expansion opportunities Update CRM and health scores Prepare insights and recommendations In short: You ensure customers see value, stay, and grow.<br> Key Metrics (KPIs) Net Revenue Retention (NRR) ≥ 100% Renewal rate ≥ 90–95% Expansion / upsell revenue Client health score improvement NPS / CSAT performance Why This Role Stands Out Direct ownership of revenue retention + growth High-impact role across product, sales, and customer experience Strong exposure to client strategy and decision-making Opportunity to build long-term client relationships Remote flexibility with structured expectations Interview Process Initial Phone Screen Video Interview Practical Task (QBR / account strategy scenario) Client Interview Offer &amp; Background Verification Apply Now If you’re someone who: Builds strong client relationships Thinks in retention and expansion Drives outcomes, not just activity This role is a strong fit.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Rig Liaisonman acts as the primary link between the drilling rig site, the Drilling &amp; Technical Department (DTD), Saudi Aramco representatives, and the contractor.<br> The position is responsible for coordinating rig activities, monitoring operational performance, ensuring compliance with approved drilling programs and Saudi Aramco requirements, and facilitating timely communication and resolution of operational issues.<br> Key Responsibilities Serve as the main liaison between the rig site, DTD, Saudi Aramco representatives, and drilling contractors.<br> Coordinate daily drilling and rig-related activities with relevant departments and stakeholders.<br> Monitor rig operations to ensure compliance with approved drilling programs, procedures, safety standards, and client requirements.<br> Review and communicate daily drilling reports, operational updates, equipment status, and performance information.<br> Follow up on rig activities, operational challenges, equipment issues, and required corrective actions.<br> Coordinate with drilling engineers, rig management, wellsite supervisors, service companies, and other stakeholders.<br> Escalate operational, technical, safety, and schedule-related issues to the appropriate DTD personnel.<br> Assist in ensuring that drilling operations remain aligned with the approved program and project schedule.<br> Track the status of rig moves, rig readiness, equipment availability, maintenance requirements, and operational priorities.<br> Support coordination of logistics, materials, personnel, services, and other resources required for rig operations.<br> Participate in meetings, operational reviews, coordination meetings, and incident investigations when required.<br> Maintain accurate records and provide regular updates to DTD management.<br> Bachelor’s degree or diploma in Drilling Engineering, Petroleum Engineering, Mechanical Engineering, or a related discipline ; or equivalent relevant experience.<br> Typically 8–15 years of experience in drilling and rig operations , preferably in the oil and gas industry.<br> Previous experience working with Saudi Aramco operations or Saudi Aramco-approved contractors is highly preferred.<br> Strong knowledge of land rig operations, drilling activities, wellsite coordination, and oilfield services.<br> Experience liaising with drilling contractors, service companies, client representatives, and technical departments.<br> Familiarity with Saudi Aramco safety, operational, and reporting requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <strong>1. JOB PURPOSE:</strong><br>· Provide legal advice and services with a particular focus on Legal Commercial and Operational matters.<br>· Draft, review, and amend legal opinions, agreements and documents.<br>· Ensure conformity with laws and regulations and safeguarding of ADNOC Group’s interests.<br><strong>2. KEY ACCOUNTABILITIES:</strong><br><strong>Job Specific Accountabilities</strong><br><strong>Legal Commercial &amp; Operations Key Accountabilities</strong><br>Provision of legal advice and support relating to:<br>· agreements, documents, projects and investment transactions for BLDs, BSDs and BSFs supported by Legal Commercial &amp; Operations;<br>· general commercial contracts, employment law, health/medical law matters, real estate, hospitality, corporate transactions, corporate governance, policies and procedures; and<br>· intellectual property, projects and activities.<br><strong>Key components of the role are:</strong><br>· Provide legal counsel and advice to various parts of the Business as a Legal Business Partner;<br>· Provide legal counsel and advice to Business Line Directorates (“BLDs"), Business Support Directorates (“BSDs”), Business Support Functions (“BSFs”) and group companies in relation to commercial, non-commercial and operations related agreements, projects and matters;<br>· Provide legal support to the ADNOC Group for commercial, non-commercial and operations related agreements, projects and matters;<br>· Instruct and supervise external legal counsel advising on legal matters relating to BLDs and group companies under each BLD, including managing and monitoring performance of the external legal counsel along with legal spend and budget; and<br>· Produce legal agreements that reflect the ADNOC Group’s risk appetite, safeguard its best interests and ensure due and proper compliance with all applicable laws as well as to prepare standard form agreements, guidelines and deliver training sessions to BLDs, BSFs, BSDs and group company LGC business unit colleagues on relevant legal requirements for commercial and operations related agreements, save except for non-centralized activities.<br><strong>Technical Expertise</strong><br>· Relevant experience providing legal advice on commercial, non-commercial and operational related matters.<br><strong>Budget Management</strong><br>· Input into the development of annual budget in line with the Business Unit’s business objectives and operational plans.<br><strong>Policies, Systems, Processes &amp; Procedures</strong><br>· Input into the development and implement the appropriate Business Unit policies, processes, systems, standards, procedures, guidelines and internal controls, in order to support execution of the Function’s work programs in line with Company and International standards.<br>· Contribute to the continuous improvements within the Legal Commercial &amp; Operations to achieve and sustain performance levels reflective of external benchmarks.<br><strong>Performance Management</strong><br>· Contribute to achievement of the Legal Commercial &amp; Operations KPI’s and Performance objectives and establish monitoring mechanisms to ensure delivery of these objectives.<br>· Contribute to analyses of business operations and input into recommendations on the ways to enhance current business practices.<br><strong>People Management and Development</strong><br>· Input into the development of knowledge, competencies and innovative spirit within the Legal Commercial &amp; Operations.<br>· Input into the initiatives for the training and continuous learning of the developees within the Legal Commercial &amp; Operations.<br>· Support the development of junior Emirati lawyers.<br><strong>Organisation Structure and Development</strong><br>· Input into the review and evaluation of the Business Unit organisation structure aiming to best utilise human capital while proactively incorporating sustainability into the on-going work practices to meet the business objectives.<br><strong>Stakeholder Management</strong><br>· Assist VP/Manager/Section Head Legal Commercial &amp; Operations with day-to-day operations of the Legal Disputes &amp; Executive Affairs Business Unit.<br>· Represent Legal Commercial &amp; Operations in various task forces, events and committees.<br>· Prepare, deliver, and present reports.<br>· Collaborate with various internal and external stakeholders.<br>· Assist with the appointment of external lawyers and experts and the assessment of the performance of external lawyers and experts.<br><strong>Risk Management</strong><br>· Input into Corporate Integrated Risk Management System within the Business Unit.<br><strong>Innovation and Continuous Improvement</strong><br>· Assist VP/Manager/Section Head Legal Commercial &amp; Operations in promotion of an organisation culture that encourages innovation, enhances employee motivation and supports initiatives for implementation of Change Management to continuously improve the Business Unit operations and services.<br>· Recommend improvements in internal processes against best practices in pursuit of greater efficiency in line with approved standards in order to define intelligent solutions for issues confronting the Business Unit.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>· Support the implementation of an HSE culture and compliance with relevant HSE policies, procedures, systems &amp; controls and applicable legislation and sustainability guidelines across the Business Unit in line with ADNOC Code of Practices.<br><strong>Management Information Systems (MIS) and Reports</strong><br>· Contribute and input into Business Unit MIS and deliver progress reports to provide accurate and timely reports and necessary information to effectively manage operations of the Legal Commercial &amp; Operations Business Unit.<br><strong>Generic Accountabilities</strong><br><strong>Supervision</strong><br>· Plan, supervise and coordinate all activities in the assigned area to meet functional objectives.<br>· Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective section objectives.<br><strong>Budgets</strong><br>· Provide input for preparation of the Function/Division/Department/Section budgets, assist in the implementation of the approved Budget, and work plans to deliver objectives.<br>· Investigate and highlight any significant variances to support effective performance and cost control.<br><strong>Policies, Systems, Processes &amp; Procedures</strong><br>· Implement approved Function/Division/Department/Section policies, processes, systems, standards and procedures in order to support execution of the work programs in line with Company and International standards.<br><strong>Performance Management</strong><br>· Contribute to the achievement of the approved Performance Objectives for the Function/Division/Department/ Section in line with the Company Performance framework.<br><strong>Innovation and Continuous Improvement</strong><br>· Design and implement new tools and techniques to improve the quality and efficiency of operational processes.<br>· Identify improvements in internal processes against best practices in pursuit of greater efficiency in line with best industry standards in order to define intelligent solutions for issues confronting the function.<br><strong>Health, Safety, Environment (HSE) and Sustainability</strong><br>· Comply with relevant HSE policies, procedures, controls, applicable legislation, and sustainability guidelines in line with international standards, best practices and ADNOC Code of Practices.<br><strong>Reports</strong><br>· Provide inputs to prepare Function/Division/Department/Section MIS and progress reports for Company Management.<br><strong>3. COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</strong><br><strong>Internal</strong><br>· Contacts with ADNOC’s cross-functional management teams when representing Legal Commercial &amp; Operations.<br>· Contacts with ADNOC Legal, Governance and Compliance leadership.<br>· Regular contacts with legal advisors across ADNOC Group.<br>· Regular contacts with counterparts and focal points of the Business customers across ADNOC Group.<br><strong>External</strong><br>· Contacts with other lawyers of major governmental, legal, financial, and commercial institutions.<br>· Contacts with suppliers and business partners.<br>· Contacts with external legal firms and advisors.<br><strong>4. QUALIFICATIONS, EXPERIENCE, KNOWLEDGE &amp; SKILLS:</strong><br><strong>Minimum Qualification</strong><br>· Bachelor’s degree in law<br><strong>Minimum Experience &amp; Knowledge &amp; Skills</strong><br>· 5 years of Post Qualification Experience in transactional work in a reputable international law firm and/or in-house legal department, preferably within the energy or technology industry.<br>· Excellent English language (written and spoken). Fluent Arabic in addition is an advantage.<br>· Knowledge of applicable legislations and regulations.<br>· Knowledge of business and international best practices.<br>· Strong background and expertise in a broad range of commercial areas (see section 4 above), business strategy, stakeholder management and advisory.<br><strong>Professional Certifications</strong><br>· Must be a qualified lawyer in a civil and/or common law jurisdiction.<br><strong>5. Work Condition:</strong><br>Physical Effort<br>· Minimal<br>Work Environment<br>· Air-conditioned office environment<br><br> </div>

<ul><li><p>Ensure customers receive the world's warmest welcome upon entering the branch to guarantee a 100% performance score.</p></li><li><p>Establish the reason for customer visits and direct them to the appropriate department to ensure their needs are met and maintain a 100% score in performance indicators.</p></li><li><p>Direct customers with appointments to the correct Service Advisor, ensuring a smooth transition and professional service.</p></li><li><p>Ensure all customers receive a warm send off upon exiting the branch to make them feel acknowledged and cared for.</p></li><li><p>Raise customer complaints and escalate them to the Reception Manager promptly to ensure complete solutions.</p></li><li><p>Answer incoming phone calls, and schedule or reschedule appointments by coordinating with the Customer Engagement Contact Centre.</p></li><li><p>Assist in the facilitation of the complete customer journey and manage health and safety issues.</p></li><li><p>Filter and manage the complaint cycle, and follow up on no-shows.</p></li><li><p>Manage electronic Vehicle Health Checks (eVHC) effectively.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High School Diploma.</p></li><li><p>2-3 years of experience in customer service.</p></li><li><p>Strong skills in planning and organizing.</p></li><li><p>Proficiency in customer interaction and management.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Ability to handle customer complaints and resolve issues effectively.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>Experience in appointment scheduling and customer service coordination.</p></li></ul>

<ul><li><p>Provide administrative support to ensure efficient operation of the office.</p></li><li><p>Answer phone calls, schedule meetings, and support visitors.</p></li><li><p>Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.</p></li><li><p>Complete operational requirements by scheduling and assigning administrative projects and expediting work results.</p></li><li><p>Make travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.</p></li><li><p>Exhibit polite and professional communication via phone, e-mail, and mail.</p></li><li><p>Ensure office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies.</p></li><li><p>Assist in the development of presentations and reports as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Proficiency in Microsoft Office applications, including Word, Outlook, PowerPoint, and Excel.</p></li><li><p>Strong organizational skills with the ability to manage multiple tasks.</p></li><li><p>Excellent communication skills, both written and verbal.</p></li><li><p>Proactive approach with a focus on creating positive experiences for office visitors and team members.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong></p><ul><li><p>Bachelor's Degree in a related field.</p></li><li><p>Prior front office reception or&nbsp;administrative experience.</p></li><li><p>Proficiency in Microsoft Office, including Word, Outlook, PowerPoint, and Excel.</p></li><li><p>Knowledge of Xero or MYOB packages is an advantage.</p></li></ul>

<ul><li><p>Welcome and assist visitors in a professional and courteous manner.</p></li><li><p>Answer, screen, and direct incoming calls and inquiries.</p></li><li><p>Manage visitor registration, appointments, and meeting rooms.</p></li><li><p>Receive and distribute mail, documents, and deliveries.</p></li><li><p>Maintain an organized and professional reception area.</p></li><li><p>Provide basic administrative support, including filing, scanning, data entry, and document handling.</p></li><li><p>Coordinate with security, building management, couriers, and internal departments as required.</p></li><li><p>Maintain confidentiality and follow company policies and procedures.</p></li><li><p>Perform other administrative duties as assigned.</p></li></ul><ul><li><p>Good communication skills in <strong>Arabic and English</strong>.</p></li><li><p>Basic knowledge of Microsoft Office.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong English communication skills</p></li><li><p>Excellent client-facing experience</p></li><li><p>Professional phone etiquette and basic MS office skills.</p></li></ul>