Database administrator DBA Jobs
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p><span><span><span>Future Opportunities - Reception Manager, F&B - Atlantis The Palm</span></span></span> <br><span><span>(<span>20241</span></span></span>)</p><br> <p><span>A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.</span></p><br> <p><span>The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.</span></p><br> <p><span>Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.</span></p><br>
<p><strong>About the role </strong></p><br> <p>We are looking for Reception Managers across our varios venues at Atlantis The Palm. You will be responsible for delivering five-star customer service to guests, meeting them, and greeting them with a smile and creating an amazing experience and everlasting memories while dining with us! Forming strong relationships with guests staying in the hotel and its suites, local Dubai residents and regulars will be an important aspect of the role. You will act as a ‘sales ambassador’s, encouraging repeat custom, capturing new business, and communicating any special requests and needs of guests to the restaurant management team, contributing and playing a vital role in delivering a luxury and personalized service. You will demonstrate a deep knowledge and passion for the brand you represent and play an active role in building and managing the guest database, working closely with the PR and marketing teams to communicate any upcoming activity to the market, including special events, initiatives, and promotions. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.</p><br> <p><strong>About you</strong></p><br>
<p>The successful candidate must demonstrate a clear passion for the Food & Beverage industry, guest experience and a willingness to learn in a supportive but disciplined environment, willing to work flexible hours, have excellent communication, and interpersonal skills. Minimum of 2 - 3 years’ experience in a similar role in a luxury hotel or restaurant is needed. Atlantis.</p><br> <p>The Palm offers an unbeatable opportunity to grow and develop in your career right in a mix of a continuously developing city and a diverse range of cultures.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.</span></p><br> <p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>The MIS Manager – Finance is responsible for developing, managing, and enhancing the organization's Management Information System (MIS) to support strategic and operational financial decision-making. The role ensures timely, accurate, and insightful financial reporting, dashboard development, data analytics, budgeting support, and ERP data management. The incumbent will work closely with Finance, Operations, HR, Sales, Procurement, and Executive Management to provide meaningful business intelligence and drive data-driven decisions</p></li></ul><br><p><strong><em>Financial Reporting & MIS</em></strong></p><ul><li><p>Develop and maintain daily, weekly, monthly, and quarterly MIS reports.</p></li><li><p>Prepare management reports covering revenue, profitability, cash flow, expenses, and operational performance.</p></li><li><p>Generate financial dashboards for senior management and executive leadership.</p></li><li><p>Ensure timely delivery of accurate reports with actionable insights.</p></li><li><p>Analyze financial trends and identify business improvement opportunities.</p></li></ul><p><strong><em>Budgeting & Forecasting</em></strong></p><ul><li><p>Support annual budgeting and periodic forecasting processes.</p></li><li><p>Monitor budget utilization and variance analysis.</p></li><li><p>Prepare financial performance reports against approved budgets.</p></li><li><p>Assist in long-term financial planning and business projections.</p></li></ul><p><strong><em>Business Intelligence & Data Analytics</em></strong></p><ul><li><p>Transform raw financial data into meaningful business intelligence.</p></li><li><p>Design and automate dashboards using Power BI, Tableau, Excel, or similar BI tools.</p></li><li><p>Perform profitability analysis by business unit, project, customer, and product.</p></li><li><p>Develop KPIs and performance scorecards for various departments.</p></li><li><p>Conduct trend, variance, and predictive analysis to support management decisions.</p></li></ul><p><strong><em>ERP & Systems Management</em></strong></p><ul><li><p>Manage financial data integrity within ERP systems.</p></li><li><p>Coordinate with IT to improve reporting automation and system functionality.</p></li><li><p>Ensure proper integration between ERP modules and reporting tools.</p></li><li><p>Recommend process improvements through automation and digital transformation initiatives.</p></li></ul><p><strong><em>Data Governance & Compliance</em></strong></p><ul><li><p>Maintain accuracy, completeness, and consistency of financial data.</p></li><li><p>Develop data validation and reconciliation procedures.</p></li><li><p>Ensure compliance with company policies, accounting standards, and audit requirements.</p></li><li><p>Support internal and external audits by providing required reports and documentation.</p></li></ul><p><strong><em>Process Improvement</em></strong></p><ul><li><p>Identify opportunities to streamline reporting processes.</p></li><li><p>Reduce manual reporting through automation.</p></li><li><p>Standardize reporting templates across departments.</p></li><li><p>Improve reporting accuracy and turnaround time.</p></li></ul><p><strong><em>Stakeholder Management</em></strong></p><ul><li><p>Collaborate with Finance, Operations, HR, Procurement, Sales, and IT teams.</p></li><li><p>Provide analytical support to department heads.</p></li><li><p>Present financial insights and recommendations to senior management.</p></li><li><p>Train end users on reporting tools and dashboards where required.</p></li></ul><p><strong><em>Key Performance Indicators (KPIs)</em></strong></p><ul><li><p>Accuracy of MIS reports</p></li><li><p>Timely submission of management reports</p></li><li><p>Dashboard automation and efficiency improvements</p></li><li><p>Financial reporting turnaround time</p></li><li><p>Budget variance reporting accuracy</p></li><li><p>Data integrity and quality</p></li><li><p>ERP reporting effectiveness</p></li><li><p>Process automation initiatives completed</p></li><li><p>Management satisfaction with reporting quality</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>6–10 years of experience in Finance MIS, Financial Planning & Analysis (FP&A), Business Intelligence, or Financial Reporting.</p></li><li><p>Minimum 3 years in a managerial role.</p></li><li><p>Experience in ERP-based financial reporting.</p></li><li><p>Experience in real estate, construction, manufacturing, or corporate finance is an advantage.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The <strong>Insurance Specialist</strong> will be responsible for managing all insurance-related activities for the company's <strong>EPC (Engineering, Procurement & Construction) </strong>projects. This includes assessing project risks, ensuring appropriate insurance coverage, handling claims, and liaising with insurers and project stakeholders.</p><br><p><strong>Key Responsibilities:</strong></p><p><strong>1. Insurance Procurement & Policy Management:</strong></p><ul><li><p>Identify and assess insurance needs for various EPC projects, including <strong>Contractor’s All Risk (CAR), Third-Party Liability, Professional Indemnity, Workmen’s Compensation, Marine Cargo, and Equipment Insurance</strong>.</p></li><li><p>Evaluate and procure <strong>project-specific and corporate insurance policies</strong> in line with contract requirements.</p></li><li><p>Ensure <strong>policy renewals and endorsements</strong> are completed on time.</p></li></ul><p><strong>2. Risk Assessment & Compliance:</strong></p><ul><li><p>Work with project teams to <strong>identify potential risks</strong> and suggest appropriate insurance solutions.</p></li><li><p>Ensure compliance with local and international insurance regulations, contract requirements, and company policies.</p></li><li><p>Coordinate with legal and finance teams to <strong>review contract terms</strong> related to insurance obligations.</p></li></ul><p><strong>3. Claims Management & Coordination:</strong></p><ul><li><p>Manage the <strong>end-to-end claims process</strong>, from reporting losses to negotiating settlements with insurers.</p></li><li><p>Coordinate with site teams, insurers, and loss adjusters for <strong>timely claims processing</strong>.</p></li><li><p>Maintain detailed records of <strong>claims history and insurance costs</strong>.</p></li></ul><p><strong>4. Coordination with Stakeholders:</strong></p><ul><li><p>Act as the key liaison between the <strong>company, insurers, brokers, subcontractors, and project clients</strong>.</p></li><li><p>Work with finance teams to <strong>budget and forecast insurance expenses</strong> for projects.</p></li><li><p>Provide insurance-related inputs for <strong>tender submissions</strong> and contractual negotiations.</p></li></ul><p><strong>5. Documentation & Reporting:</strong></p><ul><li><p>Maintain a comprehensive database of <strong>insurance policies, claims, and project risk reports</strong>.</p></li><li><p>Provide periodic reports on <strong>insurance costs, risk exposure, and claims status</strong> to management.</p></li><li><p>Conduct <strong>insurance awareness training</strong> for project and site teams.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><ul><li><p><strong>Education:</strong> Bachelor's degree in Finance, Risk Management, Business Administration, or a related field. Professional certifications (e.g., <strong>CII, ARM, IRM, or equivalent</strong>) are preferred.</p></li><li><p><strong>Experience:</strong> 5+ years of experience in insurance management within the <strong>EPC, Construction, or Infrastructure industry</strong>.</p></li><li><p><strong>Technical Knowledge:</strong></p><ul><li><p>Strong understanding of <strong>EPC contract structures, project insurance policies, and risk assessment</strong>.</p></li><li><p>Familiarity with <strong>FIDIC contracts</strong> and regional insurance laws.</p></li><li><p>Expertise in <strong>handling claims, policy negotiations, and risk mitigation strategies</strong>.</p></li></ul></li><li><p><strong>Skills:</strong></p><ul><li><p>Strong <strong>analytical and negotiation</strong> skills.</p></li><li><p>Excellent communication and stakeholder management abilities.</p></li><li><p>Proficiency in <strong>MS Office and insurance management software</strong>.</p></li></ul></li></ul><p><strong>Preferred Industry Experience:</strong></p><ul><li><p>EPC Construction (Power, Oil & Gas, Infrastructure)</p></li><li><p>Large-Scale Projects (Substations, Transmission Lines, Civil & Industrial Projects)</p></li><li><p>International Project Exposure is a plus</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Role : Senior Relationship Manager</strong><br><strong>Location : Sharjah</strong> <br><strong>Role Purpose:</strong><br> This role is primarily responsible for developing and maintaining business relationships with SME clients to fullfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service.</p><br><p><strong>KEY METRICS:</strong></p><br><ul> <li>Revenue: </li> <li>Expenses: </li> <li>Net Income: </li> <li>Assets: </li> <li>Headcount: </li> <li>Number of branches: </li> <li>Number of ATMs: </li> <li>Number of Direct Reports:<br> </li></ul><p><strong>Key Accountabilities of the role </strong><br><i><strong><u>Credit</u></strong></i></p><br><ul> <li>Acquire volumes principally from within the bank’s existing portfolio (x-sell) and through other contacts / efforts and develops a database of qualified leads through referrals, telephone canvassing, face to face cold calling with business owners, direct mail, email, and networking on selective basis, as to achieve your business targets.</li> <li>Call Report preparation to be high standards i.e. informative, presentable, conclusive, professional, and comprehensive.</li> <li>Prepare credit applications – analysis financial statements and make it ready for the approval. Ensure that CA’s for new clients and also renewals for existing clients are correctly prepared in accordance with the bank polices and regulatory framework.</li> <li>Analyze of working capital requirements for clients, monitors financial health of the clients' business and industry.</li> <li>Ensure that all documentations for credit proposals are complete with sufficient covered collaterals.</li> <li>Initiates and ensures disbursements and adjustments of loans.</li> <li>Ensure that the approved credit lines are valid and available for the clients. </li> <li>Verifies/ inspects hypothecated /pledged inventory, mortgage fixed assets…..ets to ensure minimum credit risk.</li> <li>Liaise with various internal departments (credit-risk, legal, operations, Trade finance…) for smooth and quick turnaround of transactions.</li> <li>Strictly adhere to Bank’s financing policy Manual and report any exceptions</li> <li>Proper credit monitoring, through different methods mainly regular customer’s sites visits i.e. office, showrooms, warehouses... and providing call reports for the same..</li> <li>Recover of banks dues in time through the daily reports and follow ups.</li></ul><p><i><strong><u>Customer Service </u></strong></i></p><br><ul> <li>Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction.</li> <li>Maintain high standard service with customers and ensure no complains.</li> <li>Responding on customers calls and starts with appropriate greetings.</li> <li>Develops, enhances and maintains relationships with prospective clients to ensure revenue / profit targets are met/ exceeded.</li> <li>Ensure that service quality norms and client satisfaction scores are met for their set of clients.</li> <li>To do regular visits to the customer’s</li></ul><p><strong><u>Internal / External Cooperation</u></strong></p><br><ul> <li>Demonstrate ability to interact and cooperate with all bank employees. </li> <li>Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity. </li> <li>Maintain professional internal and external relationships that meet department core values. </li> <li>Proactively establish and maintain effective working team relationships with all support departments</li></ul><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br> </p><br><ul> <li>Good knowledge of ADIB’s Business Banking products & services</li> <li>Experience of credit analyses and balance sheet spreading.</li> <li>Good knowledge of ADIB’s Operational Policies & Procedures</li> <li>Proficient in credit appraisal techniques including credit, risk, business & financial analysis. </li> <li>Knowledge of Business Relationship Management.</li> <li>Fair Knowledge of UAE banking practices , regulations & risks</li> <li>Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities </li> <li>General awareness of competitors in the local market</li> <li>Excellent knowledge of service standards </li> <li>Knowledge of Cross Sales </li> <li>Computer skills</li> <li>Excellent Communication Skills.<br> </li></ul><p><strong>Previous experience: </strong></p><br><ul> <li>Minimum five (05) years' experience as a Relationship Management experience in a banking environment.</li></ul><br> </div>
System Administrator Role Description We are seeking a System Administrator to manage, maintain, and optimize the organization's IT infrastructure, servers, operating systems, and enterprise platforms to ensure high availability, security, and operational efficiency. This role is responsible for administering system environments, monitoring infrastructure performance, implementing security controls, and supporting business-critical technology services across on-premises and cloud environments. The successful candidate will collaborate with network engineers, cloud engineers, cybersecurity specialists, IT support teams, software developers, and business stakeholders to maintain reliable and scalable IT systems. You will configure servers, manage operating systems, monitor infrastructure health, troubleshoot system issues, and ensure enterprise platforms remain secure and highly available. Key responsibilities include installing, configuring, upgrading, and maintaining Windows and Linux servers, managing virtualization platforms, administering user accounts and permissions, monitoring system performance, implementing backup and disaster recovery procedures, and performing routine system maintenance. You will support Active Directory services, identity management, email systems, file services, storage infrastructure, and enterprise applications while ensuring compliance with organizational IT policies. The role also involves administering cloud infrastructure, monitoring system logs, managing security patches, automating administrative tasks, supporting endpoint management, maintaining documentation, and coordinating infrastructure upgrades and technology deployments. You will participate in incident response, root cause analysis, capacity planning, performance optimization, and business continuity initiatives while minimizing system downtime and operational risks. You will collaborate with cross-functional teams to support IT projects, implement infrastructure improvements, evaluate emerging technologies, and enhance overall system reliability and operational resilience. You will ensure all systems comply with cybersecurity standards, regulatory requirements, data protection policies, and organizational governance frameworks. Success in this role requires strong technical expertise, analytical thinking, troubleshooting abilities, automation skills, attention to detail, and the ability to manage multiple infrastructure priorities within a dynamic IT environment. This position offers the opportunity to contribute to a secure, scalable, and high-performing technology environment while supporting digital transformation, operational excellence, and long-term business growth. Qualifications Bachelor's degree or Diploma in Information Technology, Computer Science, Information Systems, Computer Engineering, Network Engineering, or a related discipline. Strong understanding of system administration, server management, enterprise infrastructure, and operating system administration. Proficiency in Microsoft Windows Server, Linux distributions (Ubuntu, Red Hat, Cent OS, Debian, or equivalent), and enterprise operating systems. Knowledge of Microsoft Active Directory, Microsoft Entra ID (Azure Active Directory), Group Policy, DNS, DHCP, LDAP, and identity and access management. Familiarity with Microsoft 365, Exchange Online, Share Point, One Drive, Microsoft Teams, and enterprise collaboration platforms. Understanding of virtualization technologies such as VMware v Sphere, Microsoft Hyper-V, Proxmox, or equivalent virtualization platforms. Knowledge of cloud computing platforms including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or hybrid cloud environments. Familiarity with backup solutions, disaster recovery planning, storage systems, high availability, business continuity, and data protection strategies. Understanding of networking fundamentals including TCP/IP, VLANs, VPNs, routing, switching, firewalls, load balancing, and network security. Knowledge of scripting and automation using Power Shell, Bash, Python, or equivalent scripting languages. Familiarity with monitoring, logging, and observability platforms such as Zabbix, Nagios, Prometheus, Grafana, ELK Stack, Datadog, or equivalent monitoring solutions. Understanding of cybersecurity best practices, vulnerability management, endpoint protection, patch management, encryption, and compliance requirements. Proficiency in Microsoft Office applications and IT documentation tools. Strong analytical thinking, troubleshooting, and problem-solving skills with excellent attention to detail. Excellent communication and interpersonal skills with the ability to collaborate effectively with technical and non-technical stakeholders. Ability to prepare system documentation, infrastructure diagrams, operational procedures, technical reports, and disaster recovery documentation. Commitment to continuous learning and staying current with emerging infrastructure technologies, cloud platforms, cybersecurity trends, automation tools, and industry best practices. Professional, proactive, and service-oriented mindset with a strong commitment to system reliability, operational excellence, security, and continuous improvement.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Manage the end-to-end employee lifecycle, including recruitment coordination, onboarding, probation, confirmations, promotions, transfers, resignations, and offboarding.</p></li><li><p>Prepare and issue employment contracts, offer letters, salary revision letters, warning letters, termination letters, experience certificates, and other HR documentation.</p></li><li><p>Maintain accurate and confidential employee records, personnel files, and HR databases.</p></li><li><p>Coordinate monthly payroll inputs, including attendance, leave, overtime, deductions, and final settlements in ERP.</p></li><li><p>Ensure payroll data is accurate and submitted within deadlines.</p></li><li><p>Monitor employee attendance, leave balances, and absenteeism.</p></li><li><p>Ensure compliance with UAE Labour Law, company policies, MOHRE regulations, and WPS requirements.</p></li><li><p>Coordinate visa processing, labour contracts, Emirates ID renewals, and related documentation with the PRO.</p></li><li><p>Handle employee relations, HR queries, disciplinary processes, grievance handling, and policy implementation.</p></li><li><p>Support performance management, employee engagement initiatives, and training coordination.</p></li><li><p>Prepare HR reports, dashboards, and workforce analytics for management.</p></li><li><p>Office Management & Administration</p></li><li><p>Monitoring HR assistants and their day-to-day work tasks.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>· Competitive Salary Package Based on Experience and Qualification</p><p>In UAE Experience we offered a Starting Salary AED 6,000 per month, based on their performance after joining, the salary may be revised up to AED. 7000/-</p><br><p>In INDIA Experience we offered a Starting Salary AED 5,000 per month.</p><br><ul><li><p>All shortlisted candidates must provide their educational certificates and experience certificates as proof of their qualifications and HR Manager-level experience.</p></li></ul><p></p></section>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager</li>
<li>Think hybrid by leveraging all types of point of sales online and offline</li>
<p><strong>Team leadership and development</strong></p>
<li>Provide a clear vision to the team about the business and store’s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner</li>
<p><strong>Customer experience</strong></p>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital)</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
<p><strong>Operational excellence</strong></p>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li>
<h4>What you’ll need to succeed</h4>
<li>Experience in leading a fashion retail store in the UAE</li>
<li>Currently based in the UAE</li>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Currently based in Abu Dhabi or open to relocating.</li>
<li>Experience in leadership role within luxury or high-end retail.</li>
<li>Communication proficiency (Arabic or Russian language would be an added benefit for this role).</li>
<li>Extensive experience in a client-driven environment, within a store leadership role.</li>
<li>Leadership skills.</li>
<li>Excellent customer service skills.</li>
<li>Highly organized with exceptional time-management skills.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
Company Description<br>About Amer Al Ghurair<br>Founded in 1996, Amer Al Ghurair has grown into one of Dubai’s trusted real estate companies, with nearly three decades of experience in property development, property management, leasing, and real estate services. The company is committed to delivering high-quality developments and innovative real estate solutions while maintaining the highest standards of professionalism, integrity, and customer service. With a growing portfolio of residential and commercial properties across Dubai, Amer Al Ghurair continues to create sustainable communities and long-term value for investors, property owners, and residents. (ameralghurair.com)<br>Junior IT System Administrator<br>We are currently hiring an experienced IT System Administrator to join our team.<br>The ideal candidate will have 3–5 years of hands-on experience in system administration, networking, virtualization, and Microsoft 365 administration. This role is responsible for maintaining and securing the organization’s IT infrastructure while ensuring the availability, performance, and reliability of business-critical systems.<br>Key Responsibilities<br>* Administer and maintain Windows Server environments (2016/2019/2022).* Manage VMware v Sphere and/or Microsoft Hyper-V infrastructure.* Configure and support Active Directory, DNS, DHCP, Group Policy, and file services.* Administer Microsoft 365, including Exchange Online, Microsoft Teams, Share Point Online, One Drive for Business, Microsoft Entra ID (Azure AD), and Microsoft Intune.* Manage LAN/WAN, VPNs, switches, routers, firewalls, and wireless infrastructure.* Perform server patching, backup, disaster recovery, and system monitoring.* Provide Level 2 and Level 3 technical support for infrastructure and end users.* Implement cybersecurity best practices, endpoint protection, and security compliance.* Maintain technical documentation, reports, and standard operating procedures.<br>Requirements<br>* 3–5 years of experience in System Administration, Networking, and IT Infrastructure Support.* Strong knowledge of Windows Server Administration, Active Directory, DNS, DHCP, and Group Policy.* Experience with VMware v Sphere and/or Microsoft Hyper-V.* Proven experience administering Microsoft 365 environments.* Strong understanding of TCP/IP networking, VLANs, VPNs, routing, switching, and firewall administration.* Experience with backup and disaster recovery solutions.* Excellent troubleshooting, analytical, communication, and documentation skills.* Ability to work independently and collaboratively in a fast-paced environment.<br>If you meet the above requirements and are interested in this opportunity, please send your CV to recruitment@hrreb.com. Only shortlisted candidates will be contacted.
Company Description <br>About Amer Al Guhair Established over 15 years ago, Amer Alghuhair has grown into one of the UAE’s trusted providers of government services and business solutions. With a strong reputation for excellence, professionalism, and customer service, the company offers a comprehensive range of government-related services for individuals and businesses. Driven by innovation and operational excellence, Amer Alghuhair continues to expand its presence while delivering efficient, reliable, and customer-focused solutions across the UAE.<br>IT System Administrator<br>We are currently hiring an experienced IT System Administrator to join our team.<br>The ideal candidate will have 3–5 years of hands-on experience in system administration, networking, virtualization, and Microsoft 365 administration. This role is responsible for maintaining and securing the organization’s IT infrastructure while ensuring the availability, performance, and reliability of business-critical systems.<br>Key Responsibilities<br>* Administer and maintain Windows Server environments (2016/2019/2022).* Manage VMware v Sphere and/or Microsoft Hyper-V infrastructure.* Configure and support Active Directory, DNS, DHCP, Group Policy, and file services.* Administer Microsoft 365, including Exchange Online, Microsoft Teams, Share Point Online, One Drive for Business, Microsoft Entra ID (Azure AD), and Microsoft Intune.* Manage LAN/WAN, VPNs, switches, routers, firewalls, and wireless infrastructure.* Perform server patching, backup, disaster recovery, and system monitoring.* Provide Level 2 and Level 3 technical support for infrastructure and end users.* Implement cybersecurity best practices, endpoint protection, and security compliance.* Maintain technical documentation, reports, and standard operating procedures.<br>Requirements<br>* 3–5 years of experience in System Administration, Networking, and IT Infrastructure Support.* Strong knowledge of Windows Server Administration, Active Directory, DNS, DHCP, and Group Policy.* Experience with VMware v Sphere and/or Microsoft Hyper-V.* Proven experience administering Microsoft 365 environments.* Strong understanding of TCP/IP networking, VLANs, VPNs, routing, switching, and firewall administration.* Experience with backup and disaster recovery solutions.* Excellent troubleshooting, analytical, communication, and documentation skills.* Ability to work independently and collaboratively in a fast-paced environment.<br>If you meet the above requirements and are interested in this opportunity, please send your CV to recruitment@hrreb.com. Only shortlisted candidates will be contacted.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview & Responsibilities</b><p>We are seeking a highly organized and detail-oriented <b>Contract Administrator</b> to join our team in Abu Dhabi, United Arab Emirates.</p><br><p>Reporting directly to the Supervisor of Contract Administration and working closely with Operations, Sales, Finance, Logistics, and Field Service Engineers, the ideal candidate will oversee the administrative, contractual, and commercial aspects of field service projects.</p><br><p>Your responsibility will span from the initial RFQ (request for quotation) to order acknowledgement and final invoicing, ensuring accurate documentation, strict policy compliance, and efficient execution throughout.</p><br><p><b>Key Responsibilities</b></p><br><ul><li><p><b>Quotation Support:</b> Log and review incoming customer inquiries and prepare accurate quotations to support the Service Sales team.</p><br></li><li><p><b>Order Management:</b> Verify and acknowledge customer orders to ensure total accuracy and alignment with both the original quotations and company policies.</p><br></li><li><p><b>Field Coordination:</b> Partner closely with field service teams to facilitate project scheduling and successful execution.</p><br></li><li><p><b>Performance Monitoring:</b> Monitor contract performance regularly to ensure all deliverables are met according to established agreements.</p><br></li><li><p><b>Records Retention:</b> Maintain highly accurate project documentation and manage long-term service contract files.</p><br></li><li><p><b>Financial Facilitation:</b> Facilitate both internal and external invoicing processes, and assist the Finance department with the collection process.</p><br></li><li><p><b>Engineering & Technical Support:</b> Provide critical support to the engineering team regarding claims handling, warranty requirements, and project cost evaluations.</p><br></li></ul><p><b>Required Skills and Qualifications</b></p><br><ul><li><p><b>Commercial Expertise:</b> Strong commercial acumen paired with robust contract administration and documentation skills.</p><br></li><li><p><b>Communication:</b> Excellent written and oral communication skills.</p><br></li><li><p><b>Language Proficiency:</b> Fluency in <b>English</b> is required. Additional language skills in <b>Spanish, French, Italian, or German</b> will be considered an advantage.</p><br></li><li><p><b>Time Management:</b> Strong organizational skills with a proven ability to handle multiple tasks and meet tight deadlines simultaneously.</p><br></li><li><p><b>Collaboration:</b> Ability to work effectively and cohesively with cross-functional teams.</p><br></li><li><p><b>Software Skills:</b> Proficiency in the Microsoft Office Suite (specifically <b>Excel</b> and <b>Word</b>).</p><br></li><li><p><b>Preferred Assets:</b> Prior field service operational experience and a deep understanding of legal and commercial contractual principles will be considered a <b>significant advantage</b>.</p><br></li></ul><p><b>Location & Schedule</b></p><br><ul><li><p><b>Base Location:</b> KEZAD Freezone, Abu Dhabi, UAE</p><br></li><li><p><b>Work Schedule:</b> Full-Time; Monday – Friday, based on-site from the office.</p><br></li></ul><p><b>About Ebara Elliott Energy</b></p><br><p>Customers throughout the world choose Ebara Elliott Energy for the design, manufacture, and service of their critical rotating equipment. EEE’s global service network routinely installs, overhauls, repairs, upgrades, and rerates machines from any manufacturer. Customers everywhere turn to us for precision engineering, extraordinary reliability, and unparalleled service.</p><br><p><span>To learn more about our Job Applicant Privacy Notice, please </span>click here<span>.</span></p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Brand Manager, CVRM, Gulf</b><br> </p><br><p><b>ABOUT ASTRAZENECA</b></p><br><p>At AstraZeneca we fuse the worlds of Medical and Commercial to spot opportunities and pioneer approaches that better serve our patients. Bridging Commercial and Scientific goals, we apply our people and leadership skills to launch cutting-edge products into our growing healthcare ecosystem. It takes a holistic mindset to treat each unique patient and tailor the whole experience – from early diagnosis to treatment. We step up and take accountability to deliver new ways of doing things that will create a better future for our markets.</p><br><p><b>Job Description:</b></p><br><p>The role is responsible to maximize the potential of the AstraZeneca therapeutic portfolio through professional and successful working relationships with internal and external customers. Manage the promotion, pricing, and positioning of the products in the relevant therapeutic portfolio, pre-post Launch strategy, development of a disease area vision and strategy, and effective resource allocation in order to optimize sales and profits. Strategize, write and implement the marketing plan for the brand.</p><br><p><b>Typical Accountabilities: </b></p><br><p>Strategic Leadership & Launch Excellence</p><br><ul><li><p>Own the end-to-end launch strategy generating deep customer, patient, and healthcare system insights to shape future strategy of new launches in CVRM unit</p><br></li><li><p>Develop and understand market research principles/sources/tools/methodology</p><br></li><li><p>Work with local data to contribute to forecasting models.</p><br></li><li><p>Develop Brand plan covering pre-launch, launch, and post-launch phases.</p><br></li></ul><ul><li><p>Define and execute market-shaping initiatives that establish disease awareness, stakeholder advocacy, and treatment pathway evolution with clear milestones, KPIs, and accountability mechanisms.</p><br></li><li><p>Cross-Functional Leadership</p><br></li><li><p>Serve as the strategic leader of a large matrix cross-functional team including.</p><br></li><li><p>Establish governance structures, launch readiness reviews, and performance tracking processes.</p><br></li><li><p>Drive formulary inclusion, pathway integration, and healthcare system adoption strategies.</p><br></li><li><p>Identify opportunities to expand and accelerate patient access.</p><br></li><li><p>Develop integrated omnichannel campaigns and customer engagement strategies.</p><br></li><li><p>Own launch budget allocation and resource prioritization.</p><br></li><li><p>Monitor performance and continuously optimize execution based on evolving market dynamics.</p><br></li><li><p>Act as a role model for AZ values and behaviors.</p><br></li><li><p>Foster a high-performance, collaborative, and accountable culture.</p><br></li></ul><p>Communication & Promotion</p><br><ul><li><p>Develop all campaign material and all the briefing documents to ensure maximum impact</p><br></li><li><p>Briefing and selection of agency and review performance of agency and costs to ensure optimal use of available financial resources</p><br></li><li><p>Be actively involved and leading of regional and national sales meetings/business reviews as required</p><br></li></ul><ul><li><p>Ensure full compliance of material/activities with ethical and Code of Ethics (demonstrate and ensure active respect for values, business ethics, local laws, policies, and marketing procedures)</p><br></li><li><p>Prepare cost estimates for current activities, advertising / informing about AstraZeneca brand products, and investment budgets.</p><br></li></ul><p>Stakeholder Management</p><br><ul><li><p>Build and maintain strategic relationships with key internal/external clients.</p><br></li><li><p>Lead Brand Team, developing and implementing plans for KEE development & marketing strategy implementation.</p><br></li><li><p>Cooperates with Sales Managers to empower the sales force, strengthening their capacity to implement business strategy. Though: field visits at regular intervals to gain insight on current and future marketing initiatives and ensure correct product information is delivered, providing training to the sales team on the promotional materials and product strategy, addressing internal/external questions in regard to brand strategy and promotional materials)</p><br></li><li><p>Proactive assessment of brand performance, proposing needed actions to tap on opportunities, working without supervision, successfully addressing outstanding challenges of marketing strategy implementation</p><br></li><li><p>Own a refined top list of KEEs to visit & follow up on strategic initiatives</p><br></li><li><p>Ensure proactivity of assessing brand performance together with the line manager, flag performance gaps to FH, identified areas of opportunities to drive further MS penetration</p><br></li></ul><p>Corporate responsibility:</p><br><ul><li><p>Maintains highest ethical standards and works in the spirit of AstraZeneca Code of Ethics, following rules & norms set by corporate policies</p><br></li><li><p>Ensures that all conducted activities are done in accordance with local legislation and corporate standards.</p><br></li><li><p>Timely reports (as per respective procedures): health/environment/wellbeing-related accidents; adverse events that you became aware of; change in status of your Conflict of Interest.</p><br></li></ul><p><b>Essentials for the role</b></p><br><ul><li><p>Bachelor’s degree in Medical related field</p><br></li><li><p>For external candidates, a minimum of 3<span> years</span> of marketing experience in the Pharmaceutical and/or Fast-Moving Consumer Goods (demonstrated ability to network, build and maintain relationships with key internal and external stakeholders and work cross-functionally).</p><br></li><li><p>Strong expertise in market analysis, deep market research insights mining, forecast analysis, and business case development with scenario planning</p><br></li><li><p>Market development and expansion work (Pre-Post launch)</p><br></li><li><p>Excellent Interpersonal, organizational, Cross-functional cooperation and projects management skills</p><br></li><li><p>Leadership & autonomy to initiate & execute responsibility under minimum guidance</p><br></li><li><p>Proven inspirational leadership when working with teams on guidance, alignment & commitment.</p><br></li><li><p>Financial business acumen and experience in working with various forecasting models with the ability to analyze data to formulate marketing plans.</p><br></li><li><p>Effectiveness and Productivity - ability to maximize the use of resources and produce results.</p><br></li><li><p>Stakeholders’ management to reach solutions and collaborates effectively with internal teams.</p><br></li><li><p>Ability to handle setbacks & to work in a new environment, showing clear examples of resilience</p><br></li><li><p>Proven competency in Microsoft Word, Excel, and PowerPoint, strong presentation skills</p><br></li></ul><p><b>Desirables for the role</b></p><br><ul><li><p>Specialty medicines with complex ecosystems (patients, healthcare providers, systems, payers)</p><br></li><li><p>Patient centricity - being passionate about really understanding patients, their attitudes to health, and who they interact with/are influenced by along the patient journey – to ensure patient needs are at the heart of decision-making.</p><br></li><li><p>Translate information into actionable insight - rigorously analyzing and synthesizing multiple sources of information to uncover powerful new insights that can be applied to create business advantage, both now and in the future</p><br></li><li><p>Generate game-changing ideas - unleashing and nurturing creativity to translate strategies into bold ideas that will connect with target audiences to change attitudes and deliver behavior change</p><br></li><li><p>Design compelling experiences - creating holistic, motivating campaign experiences for multiple audiences across key touchpoints to drive positive change in attitudes and behavior.</p><br></li><li><p>Execute with brilliance - delivering compelling experiences that help us create stronger connections with target audiences, rigorously reviewing performance and seizing opportunities to optimize in real-time, and to achieve greater effectiveness and efficiency</p><br></li></ul><p><b>Date Posted</b></p><br>03-Jul-2026<p><b>Closing Date</b></p><br>02-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Leadership experience in luxury fashion retail, ready to step into a Store Manager role and based in the UAE.</li>
<li>People-focused approach, with the ability to motivate, coach, and develop a high-performing team.</li>
<li>Strong commercial mindset, confident in reading KPIs, understanding business performance, and taking actions that drive results.</li>
<li>Genuine passion for fashion and client experience, comfortable leading styling conversations and being present on the shop floor.</li>
<li>Operational and VM strength, ensuring store standards, product presentation, and daily operations run smoothly.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>WHAT YOU CAN EXPECT</b> <br><p>The Commercial Account Manager is responsible for driving profitable growth across the Middle East through business development, channel strategy execution, distributor network expansion, and commercial excellence. The role focuses on strengthening market presence, developing high-performing distribution partnerships, identifying new business opportunities, and optimizing go-to-market models to support sustainable growth across the region.</p><br><br><p>Duties will include the following:</p><br><br><br><ul><li>Drive business development initiatives and execute growth strategies across the Middle East Surface Treatment market</li><li>Develop and implement country-specific channel-to-market strategies to maximize market coverage and growth</li><li>Identify, evaluate, appoint, and develop specialized distributors and channel partners across assigned territories</li><li>Strengthen distributor capabilities and performance to support short-, medium-, and long-term business objectives</li><li>Grow market share by identifying new customers, applications, and business opportunities</li><li>Manage pricing, margins, and customer contracts to achieve revenue and profitability targets</li><li>Conduct market analysis and monitor competitive activities to identify opportunities and support commercial decision-making</li><li>Align customer and distributor requirements with supply chain activities to ensure reliable product availability and service levels</li><li>Act as the commercial interface with regional marketing and segment management teams</li><li>Provide technical and commercial support to distributors and customers to strengthen relationships and drive repeat business</li><li>Support initiatives to optimize inventory levels and reduce customer overdues</li><li>Maintain accurate reporting, sales pipeline information, contract databases, and action plans</li></ul><br><b>WHAT YOU OFFER</b> <br><ul><li>Minimum 5 years of sales and/or business development experience within Surface Treatment, Coatings, Chemicals, or related industrial markets</li><li>Proven experience in developing distribution networks, channel partners, and go-to-market strategies</li><li>Experience within the Middle East market is preferred</li><li>Strong commercial acumen with an entrepreneurial, growth-oriented, and customer-focused mindset</li><li>Demonstrated ability to build strategic relationships, negotiate effectively, and drive business growth</li><li>Strong project management, problem-solving, and conflict-resolution capabilities</li><li>Excellent communication and presentation skills, with the ability to engage effectively across all organizational levels</li><li>Proven ability to work successfully in multicultural and cross-functional environments</li><li>Proficiency in Microsoft Office; experience with SAP and/or Salesforce is advantageous</li><li>Fluent English communication skills; Arabic is highly preferred. Additional language skills such as Hindi, Malay, or German are advantageous.</li><li>Willingness to travel extensively across the Middle East</li></ul><br><b>Diversity is our greatest strength!</b> <br><p><span><span>Become a part of our winning formula for success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.</span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Position Summary
<span></span><p> The Manager - Outreach and Engagement is responsible to promote HCT to its local community through alignment of campus practices to community requirements, events and marketing activities in coordination with Central Services. The incumbent is responsible to contribute in the establishment and maintenance of an alumni network in coordination with Central Services</p><br>
<p>Main Responsibilities :</p><br>
<ul>
<li>Lead the implementation of campus Outreach and Engagement strategic objectives and initiatives.</li>
<li>Support with the development and implementation of Outreach and Engagement's policies, procedures and processes, and monitor compliance of subordinates.</li>
<li>Maintain strong communications and engagement with Partnership Central Services to establish effective and consistent working relationship with community stakeholders such as business associations, governmental entities, NGOs and social organisations, in order to understand trends and labour needs, in addition to promoting HCT and its students.</li>
<li>Lead the identification of opportunities to promote HCT and the campus within its community through events, marketing, network of alumni, and engagement with community’s public and private organisations.</li>
<li>Oversee the alignment of campus programmes/ activities to community trends (e.g. demand and supply of talent, practices, and business requirements) and provide advice to campus’ management and academic staff on improvement opportunities.</li>
<li>Lead the establishment and maintenance of Outreach and Engagement database (related to Industry Liaison, Alumni Affairs, Events and Marketing) to enhance overall performance of the function.</li>
<li>Lead the identification of employment opportunities for HCT graduates through continuous networking activities with members of the local community, in close coordination with Alumni Affairs Central Services.</li>
<li>Represent HCT in local conferences and events to promote HCT to its local community.</li>
<li>Oversee campus events and marketing activities to ensure appropriate messages are properly broadcasted and event quality and standards are met.</li>
<li>Negotiate with advertising, marketing and event agencies to receive best service quality within allocated budget and in compliance with central directions and guidelines.</li>
<li>Manage local media involvement in coordination with Communications Central Services and in compliance with media engagement policies, procedures and processes.</li>
<li>Oversee the establishment and management of a local alumni network for the campus and its integration with the broader HCT alumni network.</li>
<li>Oversee the development and implementation of alumni programmes aiming at engaging alumni in campus activities, and providing them with continuous development opportunities, both personally and professionally.</li>
<li>Build relations with HCT alumni in the local and regional community to promote employment of HCT students and reduce their job search time.</li>
<li>Support Academic Operations with the identification of potential employers and work placement opportunities</li>
<li>Coach and mentor subordinates on a regular basis. Contribute in an effective and efficient manner to the recruitment and development of UAE Nationals.</li>
</ul>
<br><br>Requirements
<span></span><p> Qualifications</p><br>
<ul>
<li>Minimum of a bachelor’s degree in a relevant field is required e.g. Marketing, Media Relations, Communications.</li>
<li>Full English and Arabic proficiency are required.</li>
<li>Intermediate computer literacy is required e.g. MS Office, MS Project, Banner. 5. Experience</li>
<li>Minimum of six years of work experience in Outreach and Engagement or any relevant fied with at least two years of experience in a managerial role.</li>
</ul>
<br><br><br><br><br> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team leadership and development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p>
<p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p>
<p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p>
<p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in a leadership role within luxury fashion retail.</li>
<li>Experience within luxury retail in UAE, Kuwait or Qatar.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team leadership and development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
BUSINESS INTRODUCTION<br><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><br>JOB TITLE<br><br>BI Development Manager | MAF Retail | Corporate Head Office UAE<br><br>Role Summary<br><br>The Manager – BI Development is responsible for designing, executing, and delivering end-to-end solutions based on MAF Retail business intelligence and automation delivery and Insights roadmap, in close collaboration with the business functions, and data engineers.<br><br>ROLE PROFILE<br><br>Lead Business Intelligence projects design, execution and delivery ensuring compliance and consistency with MAFR BI delivery standards and data governance. Lead the collaboration with MAFR Functions to identify key business challenges and how to tackle them through business intelligence and data analytics and actionable projects. Supervise the design, development, maintenance & real-time update, CI/CD, and governance compliance of Power BI workspaces, applications, datasets, flows, dashboards, reports, performance metrics, monitor key performance indicators (KPIs). Lead the development and maintenance of MAFR Business Intelligence glossary book for all BI activities (KPIs, measures, variables, tables, views, dimensions, naming conventions …etc.). Lead MAFR BI RLS, PLS, and OLS design, architecture, and ensure complete automated execution flow through close cooperation with Data-Engineering and Data Architecture. Co-Design with the Cloud Architecture team a unified framework for XMLA (read/write) including policy & procedures to ensure governance compliance, quality, and seamless process for the frequent data read/update on all platforms. Utilize advanced SQL, DAX, and M techniques to extract insights from large datasets and run regular quality checks to ensure maintaining the minimum data quality threshold. Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability.<br><br>Requirements<br><br>Bachelor’s Degree in a computer science/engineering/math or related technical discipline7+ years in as a senior BI developer role in an international environment; creating and building complex BI solutions at enterprise level. analyses and evaluation tools for assessing/tracking performance and learning associated user behaviours with the2+ years in the retail/FMCG business is preferred Proficient in various statistical programming languages is a must, such as R/Python/SQL, etc. Strong experience in several visualization tools such as Tableau, Power BI, etc. supporting data dashboarding and reporting Good knowledge of algorithm/modelling techniques is a must, such as Logistic Regression, Linear Regression, Clustering, Decision Trees, Random Forest, SVM, KNN etc.<br><br>What We Offer<br><br>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.