Database Developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Purpose</b> <br><p>To support the Payroll Manager in leading the payroll process for assigned areas of business, ensuring that all employees are paid accurately and on time, while complying with company policies and procedures, local labor regulations &amp; tax laws. As a specialist in the Payroll function, analyze, review, and recommend improvements in current practices &amp; system processes with a focus on confidentiality, enhancing customer satisfaction and efficiency.<br></p><br><br><p>The role requires a strong understanding of HR system architecture, configurationmanagement, and troubleshooting of business-critical applications. The incumbent must possess the ability to assess the operational, compliance, and downstream impacts of any system configuration change before implementation. The individual should demonstrate sound judgment in evaluating system risks, performing impact analysis, conducting testing and validation activities, and ensuring that all changes are implemented through a controlled and documented change-management process to maintain system integrity and business continuity<strong>.</strong></p><br><br><b>Key Result Responsibilities</b> <br><ul><li>Conducts the payroll activities &amp; related data analysis for the assigned business areas, ensuring timely and accurate performance in accordance with adopted policies and procedures. Coordinates with Line Managers, HR Managers, and the Finance Department on all necessary approvals and wavers in due course.</li><li>Conducts regular analysis of current payroll practices and system processes, identify &amp; recommend areas for improvement &amp; efficiency, and collaborate closely with the IT department to implement approved changes.</li><li>Cross verifies &amp; processes all requests and system transactions related to payroll which includes, new joiners, advance payments, claims, deductions, adjustments, increments, upgrades, contractual bonds, incentives &amp; bonuses etc., to ensure all data, benefits, and pay criteria are as per employment agreement and in line with Company’s policies and procedures.</li><li>Conducts post-payroll checks and extracts necessary reports from HR system to cross-verify and reflect changes in the payroll system, coordinates with IT for any corrective actions in system.</li><li>Generates &amp; reconcile journal voucher post-payroll and submit to Finance for payroll costing.</li><li>Prepares the “Recharge” reports to be sent to Finance Department to debit the Hubs’ accounts with any fixed/variable due charges ensuring they are processed against right cost centers.</li><li>Executes necessary adjustments to resolve discrepancies and ensures the payroll is released only after the required verifications are done taking into consideration the respective currencies and designated banks.</li><li>Checks the upload of the payroll transfer to the designated bank account ensuring the transfer is accurately and timely executed.</li><li>Monitors &amp; verifies all End of Service (EOS) calculations and formalities and obtains necessary approval for release of EOS.</li><li>Validates the eligibility and processes transactions of the “Education” reimbursements and “Housing” payments carried by payroll team members; ensures payments are reflected in the system and recorded based on actual receipts.</li><li>Monitors the records of the attendance system on a monthly basis to highlight any irregularities.</li><li>Collects the overtime information from departments, calculates the overtime payments and processes via the monthly payroll.</li><li>Ensures necessary data and evidence for leave (annual, sick, etc.), credit hours, training and absence are obtained to tally with records; obtains necessary approvals on exceptions from authorized parties and validates for processing.</li><li>Ensure necessary System Interfaces are carried out timely and efficiently and coordinates with Stakeholders for resolution and corrective actions.</li><li>Guides, coaches and share knowledge &amp; expertise with other HR team members to carry out their work effectively and productively and for continuous improvements.</li><li>Monitors &amp; regularly checks that all data repositories /transactions are accurate, well managed &amp; securely stored in the system, ensuring that there is no leakage of information.</li><li>Ensures that payroll operations records and necessary documents are maintained &amp; updated for different purposes.</li><li>Processes all transactions related to payment requests that come from other departments/sections and confirms accuracy of the data &amp; calculations. Raises queries/ challenges information and payouts if/ when it does not conform to policies and logic.</li><li>Provides necessary support to facilitate audit checks; ensures availability, update, and compliance of related documents, reports, attendance sheets and records with the approved standards.</li><li>Generates from the HR/Payroll system function related and prepares ad-hoc financial reports to be utilized by HR team and Management for different purposes.</li></ul><br>... <br><p>People Management:</p><br><br><ul><li>Provides direction, coaching and guidance to team members for their career and professional development.</li><li>Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team.</li><li>Ensures people management responsibilities are handled effectively in line with company procedures.</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Bachelor’s degree in accounting / HR / Statistics / Administration or equivalent from a recognized university is preferred; alternately, a higher diploma in a related domain combined with needed working experience.</li><li>Knowledge of HR Payroll systems and concepts; HRIS systems and software such ERP SAP, Oracle etc.</li><li>Domain Knowledge of Airline HR Systems.</li><li>Strong math and numerical reasoning ability and high accuracy are mandatory for this role.</li><li>Fluent in English Language, Arabic is a plus.</li></ul><br><b>Work Experience</b> <br><ul><li>5-7 years of in-depth payroll-related experience in any industry, preferably in Airlines / Travel / Tourism; out of which a minimum of 2 years at least leading payroll function, including administering, configuring, and supporting enterprise systems (HRMS, Payroll, ERP, or similar business-critical applications).</li><li>Strong understanding of system dependencies, workflows, integrations, and downstream impacts of configuration changes.</li><li>Demonstrated knowledge of change management process.</li><li>Must have worked in a mid-sized organization operating on a regional/multinational level, and managed a team.</li><li>Experienced in leading/ developing a team with heavy workload and ad-hoc scenarios.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>EY Dubai Assurance Audit - Graduate Opportunity (UAE Nationals Only)</b></p><br> <p><b>Location: Dubai</b></p><br> <p><b>Will you shape the future or will the future shape you?</b></p><br> <p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br> <p><b>The opportunity: your next adventure awaits</b></p><br> <p>The opportunity is specifically for nationals with interest in Audit under the Assurance Service line.Our tailored external audit services help build trust and confidence through transparency, clarity and consistency. Audit services involve reporting on the fairness in all material respects with which a client’s audited financial statements are presented, in conformity with the applicable financial reporting framework. Click here to learn more about our Assurance service line.</p><br> <p>If you are a university graduate, the EY Graduate Program could be the opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career.</p><br> <p><b>What we look for:</b></p><br> <ul><li><b>You have an agile, growth-oriented mindset. </b>What you know matters, but the right mindset is just as important. We’re looking for innovative individuals who can work in an agile way and keep pace with a rapidly changing world.</li><li><b>You are curious and purpose-driven. </b>We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li><li><b>You are inclusive. </b>We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul> <p><b>Qualifications:</b></p><br> <ul><li>Bachelor’s or Master’s degree in Accounting or Finance, completed within the past 18 months.</li><li>A basic understanding of Auditing, Accounting, and Financial Reporting Standards.</li><li>Ability to understand, document, use, evaluate, and provide insights/observations on financial accounting processes (financial statement close process, strategic planning, and budget setting).</li><li>To comply with the role requirements, only Nationals will be considered</li></ul> <p><b>What’s in it for you:</b></p><br> <ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul> <p><b>What you can expect:</b></p><br> <ul><li><b>Step 1: Apply</b><ul><li>Please complete the online application and answer all the questions.</li></ul></li><li><b>Step 2: Online Assessments</b><ul><li>If selected, you will receive an invitation to complete the EY online assessments.</li></ul></li><li><b>Step 3: Interview</b><ul><li>Upon passing the assessments, you will receive an invitation for an initial interview.</li></ul></li><li><b>Step 4: Attend</b><ul><li>If shortlisted, you may be invited to attend a recruitment day or a technical interview.</li></ul></li><li><b>Step 5: Receive</b><ul><li>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.</li></ul></li></ul> <p><b>Are you ready to shape your future with confidence? Apply today.</b></p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About MarketsVox MarketsVox is a fast-growing retail CFD and FX broker built for the modern trader.<br> We offer a sharp product, competitive pricing, and a lean structure that empowers great people to move fast and make a real impact.<br> As we scale our trading infrastructure and expand our client base globally, we're looking for a technically exceptional eFX Operations professional to join the team.<br> The Opportunity This is a high-ownership, technically demanding role at the heart of our trading operations.<br> As Senior eFX Operations Analyst, you'll be the go-to expert for our core electronic trading infrastructure — spanning PrimeXM xCore, Centroid 360 bridge, and MetaTrader (MT4/MT5).<br> You'll keep our platforms running at peak performance, lead integration projects, and work closely with senior leadership to drive continuous improvement across our systems.<br> If you thrive in a fast-paced brokerage environment, love solving complex technical challenges, and want direct visibility with C-suite — this is the role for you.<br> What You'll Own Bridge Connectivity Configure and manage connectors, dealer links, liquidity provider relationships, and client accounts Create and maintain FIX session accounts, ensuring reliable connectivity and stable data flow Produce weekly and monthly performance reports, delivering actionable insights to stakeholders MetaTrader (MT4/MT5) Administration Configure group settings, automation features, and symbol parameters across MT4 and MT5 Administer MetaTrader server infrastructure, ensuring high availability and optimal performance Implement and monitor cluster settings; coordinate hardware upgrades to meet evolving capacity requirements Trading Operations &amp; Support Manage trading holiday calendars across all platforms and markets Serve as a senior escalation point for trade support queries from clients and internal teams Monitor live trading environments, identifying and resolving latency issues or execution anomalies in real time Third-Party Integrations Lead the installation, configuration, and monitoring of third-party plugins across trading platforms Evaluate new technologies and vendor solutions, providing recommendations aligned with business goals Collaboration &amp; Continuous Improvement Partner with technology, compliance, and front-office teams to drive efficiencies and implement new capabilities Own cross-departmental projects from initiation to delivery, keeping stakeholders informed at every stage Maintain thorough, up-to-date documentation across all systems and processes Identify process gaps and design scalable improvements that strengthen operational performance Why This Role Stands Out Direct access to the CEO and senior leadership — your work is seen and valued Genuine ownership of critical infrastructure, not a support role Clear pathway to team leadership as the business scales Fast-paced, innovative environment where your ideas can actually change how we operate Perks &amp; Benefits Competitive salary package, benchmarked to reflect your expertise 25 days annual leave + paid sick leave Funded professional development — training programmes, industry certifications, and soft skills Regular team-building events and a genuinely close-knit company culture Opportunity to build and lead your own team as the business grows Who You Are Extensive hands-on experience with bridges including Centroid and PrimeXM xCore — connector setup, FIX account management, and reporting Proven expertise in MetaTrader MT4/MT5 server administration, including group configuration, symbol management, and cluster setup Solid grounding in FIX protocol and electronic trading connectivity Strong background in server management, hardware optimisation, and infrastructure monitoring Deep understanding of CFD brokerage operations and retail FX/electronic trading environments Detail-oriented and highly organised, with the ability to manage multiple workstreams simultaneously Self-directed and comfortable working independently in a remote-first environment Excellent communicator in English, written and verbal Naturally curious — you keep up with industry developments and bring new ideas to the table</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Performance &amp; Media Marketing Manager</strong></p><p><strong>Position Summary</strong></p><p>The <strong>Performance&nbsp; &amp; Media Marketing Manager </strong>is responsible for planning, executing, optimizing, and reporting on all performance marketing activities across digital channels to drive customer acquisition, lead generation, revenue growth, and marketing ROI. The role oversees campaign performance, marketing analytics, CRM integration, marketing automation, and conversion optimization while ensuring alignment with business objectives and sales targets.</p><p>The position acts as the bridge between Marketing, Sales, CRM, and Technology teams to ensure effective lead generation, lead nurturing, attribution tracking, and measurable business outcomes.</p><br><p><strong>Key Responsibilities</strong></p><p><strong>1. Performance Marketing Management</strong></p><ul><li><p>Develop and execute performance marketing strategies across paid digital channels including Google Ads, Meta, TikTok, LinkedIn, Programmatic, Display, and emerging platforms.</p></li><li><p>Manage end-to-end campaign planning, execution, optimization, and reporting.</p></li><li><p>Drive customer acquisition initiatives focused on lead generation, conversion, and revenue growth.</p></li><li><p>Continuously optimize campaigns to improve:</p><ul><li><p>Cost per Lead (CPL)</p></li><li><p>Cost per Acquisition (CPA)</p></li><li><p>Return on Ad Spend (ROAS)</p></li><li><p>Conversion Rates</p></li><li><p>Customer Lifetime Value (CLV)</p></li></ul></li><li><p>Conduct audience segmentation, targeting, and remarketing strategies.</p></li></ul><br><p><strong>2. Marketing Analytics &amp; Reporting</strong></p><ul><li><p>Establish and maintain marketing performance dashboards and executive reporting frameworks.</p></li><li><p>Monitor key marketing KPIs and provide actionable recommendations.</p></li><li><p>Analyze campaign effectiveness and customer acquisition trends.</p></li><li><p>Present monthly, quarterly, and annual performance reports to senior management.</p></li><li><p>Develop attribution models to measure marketing contribution across channels.</p></li><li><p>Translate complex marketing data into business insights and recommendations.</p></li></ul><br><p><strong>3. CRM &amp; Marketing Automation</strong></p><ul><li><p>Manage integration between marketing platforms and CRM systems.</p></li><li><p>Ensure proper lead capture, lead routing, lead scoring, and lead tracking processes.</p></li><li><p>Develop and optimize automated lead nurturing workflows.</p></li><li><p>Work closely with Sales teams to improve lead quality and conversion rates.</p></li><li><p>Support implementation and optimization of marketing automation platforms.</p></li></ul><br><p><strong>4. Conversion Rate Optimization (CRO)</strong></p><ul><li><p>Monitor and optimize customer acquisition funnels.</p></li><li><p>Conduct A/B testing across campaigns, landing pages, advertisements, and customer journeys.</p></li><li><p>Identify drop-off points and implement corrective actions.</p></li><li><p>Improve lead-to-opportunity and opportunity-to-sale conversion rates.</p></li></ul><br><p><strong>5. Budget Management</strong></p><ul><li><p>Manage and optimize annual marketing budgets.</p></li><li><p>Allocate budgets across channels based on performance and ROI.</p></li><li><p>Monitor marketing spend and ensure cost efficiency.</p></li><li><p>Provide forecasting and budget utilization reports.</p></li></ul><br><p><strong>6. Technology &amp; Data Management</strong></p><ul><li><p>Oversee marketing technology platforms including:</p><ul><li><p>Google Analytics 4 (GA4)</p></li><li><p>Google Tag Manager (GTM)</p></li><li><p>CRM Platforms</p></li><li><p>Marketing Automation Tools</p></li><li><p>Dashboard and Reporting Solutions</p></li></ul></li><li><p>Ensure data accuracy and campaign tracking integrity.</p></li><li><p>Implement best practices in conversion tracking, attribution, and performance measurement.</p></li></ul><br><p><strong>7. Market Intelligence &amp; Innovation</strong></p><ul><li><p>Monitor industry trends, digital marketing developments, and competitor activities.</p></li><li><p>Evaluate emerging marketing technologies and AI-driven solutions.</p></li><li><p>Recommend innovative approaches to improve marketing efficiency and effectiveness.</p></li><li><p>Drive continuous improvement initiatives across marketing operations.</p></li></ul><br><p><strong>8. Stakeholder Management</strong></p><ul><li><p>Collaborate closely with Sales, CRM, IT, Customer Service, and external agencies.</p></li><li><p>Manage relationships with digital media agencies, technology vendors, and platform partners.</p></li><li><p>Support leadership with strategic marketing recommendations and business cases.</p></li></ul><br><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li><p>Marketing Qualified Leads (MQLs)</p></li><li><p>Sales Qualified Leads (SQLs)</p></li><li><p>Cost per Lead (CPL)</p></li><li><p>Cost per Acquisition (CPA)</p></li><li><p>Return on Ad Spend (ROAS)</p></li><li><p>Marketing ROI</p></li><li><p>Lead-to-Sale Conversion Rate</p></li><li><p>Website Conversion Rate</p></li><li><p>Lead Response Time</p></li><li><p>Marketing Attribution Accuracy</p></li><li><p>Budget Utilization Efficiency</p></li><li><p>Revenue Generated from Marketing Activities</p></li></ul><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Experience</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor's Degree in Marketing, Business Administration, Analytics, Information Technology, or related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>10+ years of experience in Performance Marketing, Digital Marketing, Marketing Analytics, or Customer Acquisition.</p></li><li><p>Experience managing large-scale marketing budgets.</p></li><li><p>Experience working with CRM and marketing automation platforms.</p></li><li><p>Proven track record in lead generation and conversion optimization.</p></li><li><p>Experience within Real Estate, Property Development, Hospitality, Financial Services, or similar sectors is preferred.</p></li></ul><br><p><strong>Technical Skills</strong></p><p><strong>Marketing Platforms</strong></p><ul><li><p>Google Ads</p></li><li><p>Meta Ads</p></li><li><p>TikTok Ads</p></li><li><p>LinkedIn Ads</p></li><li><p>Programmatic Advertising Platforms</p></li></ul><p><strong>Analytics &amp; Reporting</strong></p><ul><li><p>Google Analytics 4 (GA4)</p></li><li><p>Looker Studio</p></li><li><p>Power BI</p></li><li><p>Tableau</p></li><li><p>Marketing Attribution Tools</p></li></ul><p><strong>CRM &amp; Automation</strong></p><ul><li><p>Salesforce</p></li><li><p>HubSpot</p></li><li><p>Zoho CRM</p></li><li><p>Marketing Automation Platforms</p></li></ul><p><strong>Additional Skills</strong></p><ul><li><p>Google Tag Manager (GTM)</p></li><li><p>Conversion Tracking</p></li><li><p>Server-Side Tracking</p></li><li><p>A/B Testing</p></li><li><p>Funnel Analysis</p></li><li><p>Marketing Automation</p></li><li><p>AI-driven Marketing Tools</p></li></ul><br><p></p></section>

Client Introduction In this role, you will collaborate closely with one of our esteemed clients—a globally recognized leader in their industry, distinguished by their commitment to excellence, innovation, and delivering exceptional value. As a trusted IT consulting partner, Dautom is supporting their strategic initiatives by connecting them with exceptional talent to drive business growth and transformation.<br>Job Role: : Lead Generation Executive Work Location: Dubai, UAENotice Period: Immediate – 30 Days<br>About the Role<br>We are looking for a proactive and results-driven Lead Generation Specialist with 4+ years of experience in B2B lead generation, business development support, and prospecting. The ideal candidate should have strong experience in identifying and qualifying potential clients, building targeted prospect lists, generating sales opportunities, and supporting the business development team. Prior experience in the UAE market is highly preferred, with a strong understanding of UAE businesses, decision-makers, and market dynamics.<br>Key Responsibilities Identify and generate new business leads through online research, Linked In, databases, industry directories, referrals, and other channels. Research target companies, industries, and key decision-makers within the UAE market. Build and maintain accurate and qualified prospect databases. Identify relevant decision-makers such as HR Heads, Procurement Managers, IT Managers, CIOs, CTOs, CEOs, and Business Heads. Conduct outbound prospecting through calls, emails, Linked In, and other communication channels. Qualify leads based on business requirements, budget, decision-making authority, and potential opportunity. Generate qualified leads and arrange meetings for the Business Development/Sales team. Maintain regular follow-ups with prospects and nurture potential opportunities. Work closely with the Sales and Business Development teams to understand target markets and lead requirements. Track lead-generation activities, conversion rates, meetings, and pipeline contribution. Maintain accurate records of prospects and activities in the CRM system. Conduct market research and competitor analysis to identify new business opportunities. Develop targeted lead-generation campaigns based on industry, geography, company size, and business requirements. Consistently achieve agreed lead-generation and meeting targets.<br>UAE Market Experience – Preferred Candidates with UAE market experience are highly preferred, particularly those who have:Existing knowledge of the UAE B2B business landscape. Experience identifying and engaging UAE-based decision-makers. Established professional/business networks within the UAE. Experience generating leads for IT services, technology consulting, staffing, recruitment, outsourcing, or professional services. Understanding of key UAE industries and enterprise organizations.<br>Required Skills & Experience4+ years of experience in Lead Generation, Business Development, Inside Sales, or B2B Prospecting. Strong experience in B2B lead generation and prospect research. UAE market experience is preferred. Strong hands-on experience with Linked In and other lead-generation platforms. Experience using CRM systems and maintaining sales databases. Strong research, analytical, and prospect qualification skills. Excellent communication and interpersonal skills. Strong follow-up and relationship-building capabilities. Ability to identify and engage senior-level decision-makers. Target-oriented and self-motivated approach. Strong organizational and time-management skills.<br>About Dautom Dautom is a globally recognized IT consulting and technology services organization committed to enabling digital transformation through innovation, expertise, and a people-centric approach. We partner with leading organizations across industries to accelerate business growth by delivering exceptional talent, strategic IT consulting services, and innovative technology solutions. With a strong global presence and deep industry expertise, Dautom empowers businesses to enhance operational excellence, embrace digital evolution, and achieve sustainable success.

Overview Based in our Dubai office, we are looking to recruit an enthusiastic and hardworking individual to join our Commercial Valuation team. This role is suitable for either a recent graduate with a degree in Real Estate, with or without prior experience, or a surveyor with 2 to 3 years of relevant valuation experience. The successful candidate will support the delivery of commercial valuation instructions and assist with research and advisory assignments. The role requires a flexible attitude, strong analytical capability, attention to detail and a willingness to learn and develop within a fast-paced professional environment.<br>Responsibilities Undertake valuation-related work allocated by senior team members in an accurate and professional manner. Support the delivery of commercial valuation instructions across various property sectors, ensuring work is completed within agreed deadlines and quality standards. Undertake market research and collect relevant comparable evidence to support valuation assignments. Conduct property inspections and gather relevant property and market information. Prepare valuation reports, presentations and support analysis. Develop a strong understanding of commercial property markets, valuation methodologies and relevant industry trends. Maintain accurate, orderly and up-to-date records, files, databases and valuation information. Understand and effectively use available office records, systems and technology to support valuation activities. Respond promptly and professionally to internal and external queries. Communicate effectively with colleagues, clients and stakeholders to ensure instructions are managed efficiently. Liaise with colleagues across the business to obtain market intelligence and support opportunities for collaboration and cross-selling. Build and maintain strong professional relationships with clients, colleagues and market contacts while maintaining confidentiality and professionalism. Keep up to date with property market activity, industry developments and relevant professional standards. Comply with Knight Frank policies, best practices and procedures. Adhere to the principles of Continuing Professional Development as required by the Royal Institution of Chartered Surveyors (RICS). Undertake any other duties as required.<br>Skills and Qualifications Bachelor’s degree in real estate, Surveying or a related discipline; a RICS accredited degree is preferred. Suitable for either:A recent graduate / candidate with a Real Estate degree and 0 to 1 year of relevant experience; or a surveyor with 2 to 3 years of relevant commercial valuation experience, ideally within the UAE, GCC or wider property sector. Strong interest in commercial real estate valuation and advisory work. Progress towards MRICS qualification, or willingness to pursue the APC / MRICS pathway, would be advantageous. Strong verbal communication, numerical and analytical skills. Excellent interpersonal skills with the ability to build effective working relationships. Clear and logical thinker with strong report writing and presentation skills. High level of accuracy and attention to detail. Ability to take ownership of delegated tasks and demonstrate a proactive approach. Ability to work effectively in a fast-paced and dynamic environment. Ability to maintain confidentiality and handle sensitive information. Understanding regional business culture and real estate market dynamics is advantageous. Proficiency in Microsoft Office applications, particularly Excel; experience with valuation software such as Argus Enterprise or Estate Master would be beneficial. Fluency in English, written and verbal, is essential. Arabic or other language skills would be advantageous. UAE driving license, or a valid driving license recognized in the UAE, is preferred. Flexible attitude towards travel where required

Role Description An Insurance Associate supports insurance operations across policy administration, customer service, underwriting coordination, claims support, documentation, account management, and insurance data processing. The role works closely with clients, insurers, brokers, underwriters, claims teams, finance departments, and internal stakeholders to ensure insurance activities are accurate, efficient, compliant, and professionally managed. Key responsibilities include processing insurance applications, quotations, policy issuance, renewals, endorsements, amendments, cancellations, certificates, and related documentation; reviewing customer information, coverage requirements, premiums, policy limits, exclusions, terms, and supporting documents; preparing quotations, proposals, policy schedules, certificates, reports, correspondence, and account documentation; responding to customer inquiries regarding policies, coverage, premiums, claims, renewals, payments, and account matters; coordinating with insurers, brokers, underwriters, claims teams, surveyors, adjusters, and service providers; supporting claims administration by collecting documentation, reviewing claim information, monitoring claim progress, and communicating updates; maintaining accurate customer, policy, claims, transaction, and account records; updating information in insurance-management systems, CRM platforms, databases, and internal applications; monitoring policy renewal dates, payment schedules, outstanding documentation, and follow-up requirements; assisting with premium calculations, invoices, payment processing, reconciliations, and account administration; reviewing insurance documents for accuracy, completeness, and consistency; identifying discrepancies, missing information, documentation gaps, and processing issues; supporting underwriting activities by organizing applications, risk information, customer data, financial information, and supporting materials; assisting with policy comparisons and basic risk assessments; researching insurance products, market trends, customer requirements, industry developments, and competitor offerings; preparing reports, summaries, presentations, operational dashboards, and management information; supporting internal reviews, audits, quality-control activities, and insurance administration procedures; following applicable insurance regulations, data-protection requirements, internal controls, and organizational policies; utilizing digital insurance platforms, workflow automation, analytics, artificial intelligence, automated document processing, and Insur Tech solutions where appropriate; coordinating customer communications and following up on outstanding requests; maintaining confidentiality of customer, financial, business, policy, and claims information; supporting process-improvement initiatives to enhance policy administration and customer service; and continuously improving documentation accuracy, operational efficiency, customer experience, claims coordination, and insurance-service quality. Qualifications Diploma or Bachelor's degree in Insurance, Finance, Business Administration, Economics, Risk Management, Accounting, or a related discipline. Strong understanding of insurance principles, policy administration, coverage, premiums, exclusions, claims, renewals, and basic risk concepts. Strong attention to detail and accuracy when handling policy documents, customer information, financial data, and claims records. Excellent communication, customer-service, organizational, and administrative skills. Strong analytical, numerical, and problem-solving abilities. Familiarity with insurance-management systems, CRM platforms, policy-administration software, document-management systems, and Microsoft Office. Knowledge of property, casualty, life, health, motor, commercial, travel, or specialty insurance is advantageous. Understanding of underwriting, claims processing, policy servicing, risk assessment, and insurance operations is beneficial. Familiarity with Insur Tech, digital claims processing, insurance automation, predictive analytics, AI-assisted underwriting, and automated document processing is advantageous. Strong ability to handle confidential customer, financial, policy, and claims information. Ability to coordinate effectively with customers, brokers, insurers, underwriters, claims teams, finance departments, and other stakeholders. Strong organizational skills with the ability to manage multiple policies, requests, renewals, deadlines, and administrative tasks. Knowledge of insurance regulations, compliance requirements, data protection, KYC, and industry standards is beneficial. Ability to prepare reports, maintain accurate records, and follow established procedures. Relevant insurance qualifications or professional certifications are advantageous. High level of integrity, professionalism, reliability, accountability, and customer focus. Strong commitment to continuous learning and staying informed about insurance products, Insur Tech, risk management, automation, AI-powered insurance solutions, and evolving industry practices.

Job Title: Technical Architect Location: Dubai, UAEExperience: 12+ years Domain: Airlines / Airports / Travel Technology Employment Type: Full-Time About the Role We are looking for an experienced Java Architect to design and deliver scalable, secure, and high-performance enterprise applications. The ideal candidate will provide technical leadership, define application architecture, guide development teams, and drive best practices across Java, Cloud, microservices, and Dev Ops technologies.<br>Key Responsibilities Design enterprise application architecture using Java, Spring Boot, and Microservices Translate business requirements into scalable technical solutions Lead architecture, design reviews, and technical decision-making Drive architecture decisions and be accountable for their implications regarding solution costs, delivery schedules, application complexity, technical debt, and overall solution performance Own, manage, and maintain the architecture roadmap and runways of the programme, product, environments, and/or platforms Identify, prioritize, and drive technical and architectural enhancements Drive architectural governance, technical debt reduction, and platform modernisation Conduct code reviews for high-quality, secure, and maintainable code Drive cloud-native development, CI/CD, and Dev Ops best practices Ensure application performance, scalability, security, and reliability Work closely with peer architects and collaborate with business stakeholders and cross-functional teams Prepare architecture documents, technical designs, and implementation plans Guide and mentor development teams and promote engineering best practices, tools and techniques throughout the development process Work together, oversee, and govern the development to ensure the development team's design and implementation align with the proposed architecture definition. Work closely with the quality engineering team to ensure that the final solution meets the agreed non-functional requirements Develop logical infrastructure solutions in alignment with technology standards. Work closely with infrastructure teams to ensure that the physical infrastructure designed meets project requirements Monitor industry trends, identify and evaluate relevant technologies and tools<br>Required Skills and Experience Bachelor's degree in Computer Science or a related field12+ years of Java development experience of which 5+ years in an Architect role Practical knowledge of agile software development methodologies and enterprise architecture best practices Experience in a large matrix organisation with global teams Strong expertise in Java, Spring Boot, React, Microservices and Oracle Expertise in Next.js, Node.js, Maria DB, Postgre SQLExperience with REST APIs, Kafka/Rabbit MQ, Solace and distributed systems Knowledge of CI/CD tools, Dev Ops, and TDD, AI/ML tools Experience with monitoring tools such as Splunk, App Dynamics Strong expertise in one or more of the following technology domains, including Data Warehousing, Observability, Automation, Network & Infrastructure, Mobile and Frontend Technologies, Container Platforms, Enterprise Databases, Integration Solutions, Messaging Systems, Cybersecurity Demonstrated expertise in modern architectural principles and design patterns, with hands-on experience in Domain-Driven Design (DDD), Microservices, Event-Driven and Cloud-Native Architectures, CQRS, Serverless Computing, and API-First solution design Working knowledge of cloud well architected frameworks and best practices for cloud deployments Understanding of cross cutting architecture capabilities such as Rules Management, Workflow Management, Security, and Governance Ability to connect the enterprise-wide architectural vision with non-functional requirements (NFRs) and practices such as Observability, Automation, Zero Trust Network Access (ZTNA), and related architecture concerns Strong problem-solving, communication, and stakeholder management skills Java and Cloud certifications

???? We’re Hiring: Email Marketing Executive / CRM Executive / Marketing Analyst???? Location: United Arab Emirates (Remote)???? Employment Type: Part-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a globally focused organization helping businesses strengthen customer relationships and accelerate growth through data-driven digital marketing. By combining CRM technology, personalized communication, and customer insights, we create engaging experiences that improve retention, conversion, and long-term customer value. Our culture values creativity, analytical thinking, collaboration, and continuous improvement. The Role We are seeking an experienced Email Marketing Executive / CRM Executive / Marketing Analyst to manage email campaigns, CRM activities, customer segmentation, and marketing performance analysis. This part-time remote opportunity is ideal for a data-driven marketing professional who understands customer journeys and can turn campaign data into actionable strategies. You will collaborate with marketing, sales, content, and business teams to improve engagement, conversion, and customer retention. Key Responsibilities Plan, execute, and optimize targeted email marketing campaigns across customer segments. Develop audience segmentation, personalization, automated workflows, and customer lifecycle campaigns. Manage CRM databases, customer profiles, contact lists, and data quality processes. Create engaging email content, subject lines, calls-to-action, and campaign assets in collaboration with creative teams. Monitor campaign performance including open rates, click-through rates, conversions, engagement, and unsubscribe rates. Conduct A/B testing on subject lines, content, offers, timing, and audience segments to improve campaign results. Analyze customer behavior, campaign data, and marketing KPIs to identify trends and growth opportunities. Develop dashboards, reports, and performance summaries for marketing and management teams. Collaborate with sales and customer success teams to improve lead nurturing, retention, and customer engagement. Maintain CRM and marketing automation workflows while ensuring data accuracy and appropriate customer segmentation. Research industry trends and recommend new CRM, email marketing, automation, and customer engagement strategies. Requirements Bachelor’s degree or equivalent qualification in Marketing, Business Administration, Communications, Data Analytics, or a related discipline is preferred. Minimum of 3+ years of professional experience in email marketing, CRM, digital marketing, marketing analytics, or a related field is preferred. Strong understanding of email marketing, customer segmentation, marketing automation, CRM management, and customer lifecycle strategies. Experience with platforms such as Hub Spot, Salesforce, Mailchimp, Klaviyo, Marketo, or similar CRM and marketing automation tools. Strong analytical skills with experience interpreting campaign performance, customer behavior, conversion metrics, and marketing KPIs. Proficiency in Excel/Google Sheets and familiarity with Power BI, Tableau, Google Analytics, or similar reporting tools is an advantage. Knowledge of A/B testing, personalization, lead nurturing, customer retention, and conversion optimization. Excellent writing, communication, organizational, and project management skills. Strong attention to detail and ability to manage multiple campaigns and deadlines. Ability to work independently and collaborate effectively with remote, cross-functional teams. What We Offer Flexible part-time working hours with a fully remote work arrangement. Competitive compensation aligned with experience and responsibilities. Opportunities to manage international email marketing, CRM, automation, and customer engagement initiatives. Professional development, marketing technology training, and continuous career advancement opportunities. Exposure to modern CRM platforms, marketing automation tools, analytics technologies, and global digital campaigns. A collaborative, data-driven culture that values creativity, customer insight, innovation, teamwork, and continuous improvement.

Position: Data Quality Analyst - Project<br><br>Company Overview:<br><br>Nexttec Technology is a leading outsourcing company that provides innovative technology solutions to businesses across various industries. With a strong commitment to excellence and customer satisfaction, we help our clients achieve their goals and stay ahead of the competition.<br><br>Job Overview:<br><br>As a Data Quality Analyst, you will be responsible for ensuring the accuracy, completeness, and consistency of data used by our clients. You will work closely with our data management team to identify and resolve any data quality issues, and implement processes to maintain high-quality data.<br><br>Key Responsibilities:<br><br>1. Develop tailored data cleansing procedures for the<br><br>organization.<br><br>2. Define criteria for identifying and categorizing data errors<br><br>and duplicates.<br><br>3. Establish and document protocols for data validation,<br><br>correction, and enrichment.<br><br>4. Conduct data cleansing activities per defined procedures<br><br>and verify accuracy.<br><br>5. Record all steps and methodologies for transparency and<br><br>future reference.<br><br>6. Collaborate with stakeholders to validate data corrections<br><br>and address issues.<br><br>7. Implement quality assurance measures and perform<br><br>regular audits to ensure data integrity.<br><br>8. Establish feedback mechanisms for stakeholders to report<br><br>data quality issues.<br><br>9. Oversee data quality during migration to Oracle Fusion and<br><br>manage associated risks.<br><br>Address identified errors, inconsistencies, and duplicates in<br><br><br>a systematic manner<br><br>Document all data cleansing activities, including changes<br><br><br>made and rationale behind decisions.<br><br>Create documentation outlining data cleansing protocols,<br><br><br>procedures, and guidelines for future reference.<br><br>Perform regular audits and checks to monitor data quality<br><br><br>and identify any new issues.<br><br>Qualifications:<br><br>Education: Bachelor's or master's degree in a relevant field<br><br>(e.g., data management, information systems, business<br><br>administration, computer science).<br><br>Experience :<br><br>Previous experience with IT Consulting preferrable<br><br><br>related Oracle ERP or any other large ERP Application.<br><br>Proven experience in data quality management, data<br><br><br>cleansing, or a related role.<br><br>Strong knowledge of data cleansing techniques and<br><br><br>best practices.<br><br>Proficiency with data quality management tools and<br><br><br>software used for cleansing etc.<br><br>Excellent analytical and problem-solving skills. Strong communication and collaboration skills. Functional domain experience in one or more Oracle<br><br><br>modules HCM, Finance, Procurement, and Projects.<br><br>Technical Knowledge: Knowledge around Data Model, Data<br><br>Migration, Data Quality within Oracle EBS and Oracle Fusion.<br><br>In-depth knowledge of data quality methodologies, tools, and<br><br>best practices.<br><br>Strong understanding of data quality standards and the ability<br><br>to implement and enforce them.<br><br>Excellent communication and interpersonal skills for effective<br><br>stakeholder management.<br><br>Experience in coordinating with technical teams for design and<br><br>development activities.<br><br>Ability to analyse complex business requirements and translate<br><br>them into practical data migration solutions.<br><br>Prior experience in managing risks and ensuring data integrity<br><br>throughout the migration process.<br><br>Relevant certifications in Oracle EBS and Oracle Fusion would<br><br>be a plus.<br><br>Strong understanding of data systems, databases, and data<br><br>governance.<br><br>Ability to work collaboratively with cross-functional teams.<br><br>Why Work with Us:<br><br>At Nexttec Technology, we value our employees and strive to create a positive and inclusive work culture. We offer competitive salaries, benefits, and opportunities for growth and career development. As a part of our team, you will have the chance to work with cutting-edge technologies and make a real impact on our clients' businesses.<br><br>If you are passionate about data quality and want to be a part of a dynamic and growing company, we would love to hear from you. Apply now to join our team as a Data Quality Analyst and take your career to the next level!

About Dolphin Dolphin Oilfield Equipment Services is an Abu Dhabi (Mussafah) industrial services company serving ADNOC group companies, EGA, Borouge and other oil & gas, power and industrial clients across the UAE. We manufacture, service and retube heat exchangers, execute EPC-stage site works — structural, piping, equipment installation — and deliver shutdown and turnaround maintenance campaigns onshore and offshore.<br>The Role We are hiring a Senior Estimation Engineer / Project Estimator to own EPC project estimation: structural, piping, mechanical and equipment installation, civil interfaces and site services for ADNOC group and industrial clients. You will build estimates on the company's man-hour norms, historical contracts and tender library — and sharpen them with actuals from every executed job. This is an estimator-first role. You will support tender-stage schedules and S-curves with our planning engineer, but your desk is costing and winning work — not operating planning software.<br>What You Will Do• Prepare detailed cost estimates for EPC tenders: material take-offs (MTO), BOQs, man-hour build-ups, plant & equipment, and subcontract vs in-house splits.• Review RFQs, engineering drawings, specifications and scopes of work; define material, manpower and equipment requirements.• Coordinate with procurement for material pricing, subcontractor quotations and lead times.• Develop cost breakdowns and commercial proposals aligned with pricing strategy and margin targets.• Ground estimates in site reality — productivity factors, access, permits, shift patterns — including pre-bid site surveys.• Maintain and extend the estimation norms library; mine historical tenders and contracts for cost benchmarks.• Reconcile estimated vs actual hours and costs on executed jobs; feed the results back into future bids.• Support bid clarifications, technical queries and client negotiations with defensible numbers.<br>What We Are Looking For• Diploma or B. Eng. in Mechanical or Industrial Engineering, with a strong estimating track record.• Minimum 6 years (senior profile, 6–10 years) estimating EPC, site-works or fabrication packages in Gulf oil & gas.• Genuine site execution exposure — you have run or supervised site work, not only priced it from an office.• Advanced Excel — non-negotiable: estimate models, norms databases, quantity take-off sheets.• Able to perform quantity take-offs from drawings (structural, piping, mechanical).• Strong written and spoken English for tender documentation and client discussions. Preferred / a plus:• Experience with ADNOC projects or major EPC contractors (NPCC, Petrofac, Technip, etc.).• Shutdown/turnaround estimation or execution exposure — a strong plus.• Multi-discipline take-off capability (civil, E&I, HVAC); ERP or job-costing systems; familiarity with scheduling concepts (WBS, S-curves).<br>What We Offer• Build and own the EPC estimation function — a new desk with direct General Manager and leadership exposure, not a seat in a row of estimators.• A norms- and data-driven estimation system to work with and extend — historical contracts, tender library, actuals feedback.• Growth path into shutdown/turnaround estimation alongside the leadership team.• Competitive salary and benefits per UAE labour law; immediate start available.<br>Working Pattern — Read Before Applying Office-based in Mussafah, Abu Dhabi, with regular site visits (pre-bid surveys, actuals reviews) and presence during key shutdown mobilisations. Expect evening peaks around major tender submissions — quiet weeks exist, submission weeks are full-throttle. Not a remote role.How to Apply Apply through this platform with an updated CV, or send your CV to recruitment@dolphin.ae with the subject "Senior Estimation Engineer – EPC". Candidates available in the UAE with transferable visas will be prioritised; immediate joiners preferred.

About the Role We are seeking a highly organized and strategic Program Manager – Freezone Council to lead cross-functional initiatives, coordinate with government entities and Free Zones, and ensure the successful execution of strategic projects. This role serves as the central point of coordination between the Freezone Council, internal stakeholders, regulatory authorities, and external partners to drive operational excellence, policy implementation, and organizational transformation. The ideal candidate has strong experience in project/program management, stakeholder engagement, government relations, policy implementation, and strategic operations within the UAE public or semi-government sector.<br>Key Responsibilities Strategic Program & Project Management Lead and manage strategic initiatives from planning through execution while ensuring projects are delivered on time, within scope, and aligned with organizational objectives. Develop project roadmaps, implementation plans, milestones, and performance indicators. Monitor project progress, identify risks, and implement mitigation strategies. Coordinate cross-functional teams to ensure seamless project execution. Stakeholder & Government Relations Act as the primary liaison between the Freezone Council, government authorities, regulatory bodies, and Free Zones across the UAE. Build and maintain strong working relationships with key stakeholders. Facilitate communication, collaboration, and alignment among internal and external partners. Coordinate meetings, workshops, committees, and executive forums. Operations & Governance Oversee the daily coordination of council operations and strategic initiatives. Develop, review, and implement policies, procedures, and governance frameworks. Ensure compliance with government regulations and organizational standards. Maintain documentation, records, databases, and governance reports. Policy Development & Process Improvement Review government resolutions, regulations, and strategic directives. Lead policy implementation across participating Free Zones. Recommend process improvements and operational efficiencies. Benchmark against international best practices to improve organizational effectiveness. Customer Experience & Service Excellence Support initiatives focused on customer journey mapping and service excellence. Analyze customer feedback, complaints, and service performance. Recommend improvements to enhance customer satisfaction and operational efficiency. Quality Assurance & Assessment Coordinate organizational assessments, audits, and quality reviews. Develop assessment methodologies and evaluation criteria. Conduct site visits and monitor implementation of improvement initiatives. Reporting & Executive Support Prepare executive dashboards, presentations, and Board reports. Present project updates, risks, recommendations, and strategic insights to senior leadership. Ensure timely submission of operational and performance reports. Continuous Improvement Identify opportunities to improve systems, processes, and governance. Promote innovation, operational excellence, and best practices across the organization. Qualifications Bachelor's degree in Business Administration, Public Administration, Project Management, Management, or a related discipline. Master's degree is an advantage. PMP, PRINCE2, Lean Six Sigma, or equivalent project management certification is preferred. Experience7–10 years of experience in Program Management, Project Management, Government Relations, Strategy, or Operations. Experience working within a UAE Government, Semi-Government, Regulatory Authority, or Free Zone organization is highly preferred. Proven experience managing complex cross-functional projects. Experience developing policies, governance frameworks, and strategic initiatives. Strong exposure to stakeholder management and executive reporting. Skills & Competencies Technical Skills Program & Project Management Strategic Planning Stakeholder Management Government Relations Policy Development Risk Management Process Improvement Governance & Compliance Performance Reporting Microsoft Office Suite (Advanced Power Point & Excel) Core Competencies Strategic Thinking Leadership & Influencing Skills Excellent Communication & Presentation Skills Relationship Building Negotiation & Conflict Resolution Analytical & Problem-Solving Skills Organizational & Time Management Attention to Detail Ability to manage multiple priorities in a fast-paced environment

Additional Information<br><br>Job Number 26087607<br><br>Job Category Food and Beverage & Culinary<br><br>Location Dubai Parks & Resorts, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1 year related work experience.<br><br>Supervisory Experience: At least 2 years of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>field monitoring activities for advertising sites and installations to ensure compliance with approved permits, regulations, and standards. The role is responsible for implementing field inspection plans, identifying and documenting violations and non-compliance, and coordinating with relevant stakeholders to facilitate corrective actions in accordance with applicable regulations and procedures.</span></p><br><p><span>-Conduct field visits to all advertising sites and installations in accordance with the approved monthly monitoring and inspection plan.</span><span>-Develop and implement periodic monitoring and inspection plans in coordination with relevant teams and stakeholders, prioritizing and scheduling visits based on operational and regulatory requirements.</span><span>-Coordinate with internal teams and contractors to organize and schedule field visits and ensure the efficient execution of monitoring activities.</span><span>-Verify compliance of advertising sites and installations with approved permits, technical requirements, and regulatory standards during field monitoring activities.</span><span>-Conduct field visits in response to reported cases, verify findings, and implement corrective actions in accordance with approved procedures.</span><span>-Identify, document, and report cases of non-compliance, violations, or damage at advertising sites and escalate them for the necessary action.</span><span>-Record field inspection results and maintain accurate records by updating relevant systems, databases, and documentation.</span><span>-Prepare periodic reports and statistics related to monitoring activities and submit them to the direct supervisor.</span><span>-Comply with approved information security, confidentiality, policies, procedures, and regulations while performing assigned duties.</span><span>-Perform any other duties related to the nature of the role as assigned by the direct supervisor.</span></p><br> <p><span>-Bachelor's degree in Business Administration, Engineering, Project Management, or a related field, with (0–2) years of relevant work experience.</span></p><br><p><span>-Diploma in Business Administration, Engineering, Project Management, or a related field, with (2–4) years of relevant work experience in the same field.</span></p><br> </div>

Position: Tendering & Pre-Tender Estimation Engineer – Infrastructure & Road Construction We are seeking an experienced Tendering & Pre-Tender Estimation Engineer to join our infrastructure and road construction division. The successful candidate will be responsible for leading pre-tender studies, preparing accurate estimates, pricing quotations, developing competitive tender submissions, and supporting commercial proposals for infrastructure, road construction, road marking, traffic safety, highway maintenance, and related projects. The role is mainly based in Sharjah, with business operations and project opportunities across the UAE. Key Responsibilities Review RFQs, tender documents, drawings, specifications, BOQs, and contract requirements at the pre-tender stage. Carry out detailed pre-tender assessments, scope reviews, and bid evaluations to identify project requirements, risks, and commercial opportunities. Prepare detailed cost estimates and quotations for infrastructure works, road construction works, piling works, diversion works, thermoplastic road marking, cold plastic systems, road studs, road accessories, footpaths, bus shelters, road signs, crack sealing, and related traffic safety works. Develop competitive pricing for materials, labor, equipment, subcontractors, preliminaries, overheads, and indirect costs. Prepare commercial and technical tender submissions, RFQ responses, quotations, and pre-tender proposals for framework agreements, maintenance contracts, and project bids. Conduct quantity take-offs and productivity analyses for machine-applied and manual road marking operations, as well as road and infrastructure works. Obtain, compare, and evaluate supplier and subcontractor quotations during the tendering process. Coordinate with procurement, operations, production, engineering, and project teams to ensure accurate pricing, methodology, and resource planning before tender submission. Prepare rate build-ups for infrastructure works, road construction activities, piling works, diversion works, thermoplastic application, cold plastic application, crack sealing, road stud installation, traffic sign installation, footpath works, bus shelter installation, road accessories installation, and manual hand-crew activities. Maintain updated databases for material costs, labor rates, equipment utilization, and productivity benchmarks to support pre-tender and tender pricing. Identify commercial risks, exclusions, assumptions, clarifications, and value-engineering opportunities during bid preparation. Support business development teams by providing timely pricing for client enquiries, direct quotations, pre-tender budgets, and urgent tender requests. Manage multiple pre-tender studies, RFQs, quotations, and tenders simultaneously while meeting strict submission deadlines. Preferred Experience Candidates must have direct experience in tendering, pre-tender estimation, and quotation pricing in several of the following:Infrastructure Works. Road Construction Works. Piling Works. Diversion Works and Traffic Diversion Activities. Earthworks and Excavation. Drainage and Utility Works. Asphalt Works and Road Pavement Works. Thermoplastic Road Marking. Cold Plastic Road Marking. Waterborne and Solvent-Based Road Paint. Crack Sealing and Joint Sealing. Road Stud Supply and Installation (including Hoffman machine operations). Traffic Signs and Traffic Safety Products. Footpaths and Pedestrian Walkways. Bus Shelters and Associated Civil Works. Road Accessories and Street Furniture. Delineators, Bollards, and Guardrails. Highway Maintenance Contracts. Manual Hand-Crew Road Marking Operations. Machine-Applied Road Marking Operations. Framework Agreements and Call-Off Contracts. RFQ-Based Pricing, Quotation Preparation, Pre-Tender Budgeting, and Commercial Tender Preparation. Preferred Candidate Civil Engineer with experience in infrastructure and road construction works. Strong understanding of UAE market rates, productivity norms, and authority specifications. Proven experience preparing pre-tender estimates, quotations, RFQs, and tenders for infrastructure, road construction, road marking, traffic safety, piling, diversion, footpath, bus shelter, and road accessories projects. Commercially minded with strong analytical, negotiation, and bid preparation skills. Ability to work efficiently in a fast-paced environment with multiple client enquiries, pre-tender studies, quotation requests, and tender opportunities.

Job Overview The Sales Coordinator provides comprehensive administrative, analytical, and operational support to the Sales Team and the Regional Sales Manager.<br>The role ensures smooth execution of sales activities, accurate reporting, efficient coordination, and strong internal communication to improve overall sales productivity. A key aspect of this role includes supporting data-driven decision-making through the creation, maintenance, and analysis of Power BI dashboards and sales performance reports.<br>The position plays a vital role in providing administrative and operational support to sales teams. It requires strong organizational skills, attention to detail, excellent communication and interpersonal skills to effectively interact with customers, sales engineers, and internal stakeholders, as well as the ability to thrive in a fast-paced environment. Prior experience in Power BI dashboard creation and sales data visualization is required to support reporting, forecasting, and management insights.<br>Key Responsibilities<br>A. Sales Coordination & Support Support the Sales Team with day-to-day activities, documentation, and follow-up. Coordinate between sales, service, finance, logistics, and other departments. Prepare quotations, proposals, and basic tender documents as needed. Maintain sales files, customer records, and communication logs. Support Sales Team members with administrative tasks, such as creating sales reports, preparing sales presentations using MS Power Point, managing customer databases, preparing sales documents, proposals, quotations, business travel reports.<br>B. Sales Administration Ensure accurate and timely entry of data in the CRM/ERP system. Follow up on approvals, signatures, and internal workflows. Support PR/PO creation for consumables; receive items and update inventory lists with counts. Coordinate with internal departments, HR, Procurement, Logistics, etc. Assist in planning and coordinating for business travel, including booking hotels, flights, and transportation for team members as needed.<br>C. Sales Reporting & Analysis Manage the preparation of monthly reports, ensuring all data is accurate, complete, and discussed with the team before submission to management. Update pipeline, forecasts, and creation of Power BI dashboards for the Regional Sales Manager. Track key metrics: revenue, margins, hit rates, customer activity, and open opportunities. Identify variances and provide data insights for better decision-making. Develop, update, and maintain business dashboards to support management decision-making (Lost Report, Business Development Dashboard & LPO/LOI Dashboard) Coordinate with relevant departments to collect required data and validate information prior to dashboard updates. Ensure all reporting tools and trackers are up-to-date, organized, and aligned with company standards.<br>D. Sales Operations Coordinate internal meetings, sales reviews, and customer visits. Support the Regional Sales Manager with scheduling, presentations, and performance tracking. Assist in preparing annual plans, budgets, and sales initiatives. Ensure compliance with company policies and sales processes.<br>Core Competencies Strong coordination and communication skills High attention to detail Analytical mindset and strong presentation skills Ability to prioritize and multitask Customer service orientation Proactive and organized Ability to work under pressure<br>Qualifications and Experience Bachelor’s degree/Diploma in Business, Sales, Marketing, or related field5-7 years' experience in sales support, sales admin, or similar roles Industry experience in heavy equipment, compressors, HVAC, material handling, forklift or construction is required Proficiency in MS Office (Word, Excel, Power Point), SAP, Power BIStrong English communication A Valid UAE driving license is preferred

This is a full-time Investment Analyst role based in Kuwait, sitting within the Investment department of a global private equity firm and reporting directly to the Managing Partner and Portfolio Manager.<br><br>The mandate is global, with primary focus on the USA and the GCC and selective exposure across the UK, Europe, and Asia. The analyst will work across asset classes and jurisdictions — real estate, private equity, public markets, and alternatives — supporting the full deal cycle from sourcing through to exit. The role demands rigorous financial discipline, strong written communication, and the judgment to evaluate opportunities both on absolute merit and relative to an existing portfolio.<br><br>Key Responsibilities<br><br>Investment Analysis & Evaluation: Build financial models and valuation analyses using DCF, IRR, NPV, and comparable company methods; prepare investment memoranda with clear risk-return framing, geographic context, and a recommendation for the Managing Partner; evaluate offering memoranda, pitchbooks, and business plans; analyze company and asset performance on an absolute and relative basis; synthesize publicly available data on deals, sectors, and real estate assets to support investment views. Transaction Execution & Due Diligence: Support new investment execution across direct real estate, private equity, public markets, and alternatives; coordinate due diligence workstreams covering commercial, financial, and legal assessments; manage interaction with external advisors, intermediaries, and co-investment partners through transaction close; handle investment documentation including subscription documents and private placement memoranda. Market Research & Strategic Insights: Monitor macroeconomic and geopolitical developments across the US, GCC, UK, and Europe and assess portfolio implications; track financial market activity to inform positioning across local and global markets; maintain internal research databases and a structured deal pipeline; stay current on regulatory developments affecting the firm's investment landscape. Portfolio Monitoring & Performance: Monitor portfolio positions across geographies and asset classes and produce regular performance reports; support compliance tracking, documentation, and risk monitoring across active and historical investments; recommend optimization strategies as portfolio composition and market conditions evolve.<br><br>Essential<br><br>Skills & Experience<br><br>Bachelor's degree in Finance, Economics, Accounting, Business Administration, or a related field1–3 years of experience in investment, finance, advisory, or a related role; strong recent graduates with relevant internships will also be considered Solid proficiency in financial modeling and valuation techniques including DCF, IRR, NPV, and comparable company analysis Strong command of Excel and Power Point; working familiarity with at least one of Bloomberg, Pitch Book, or Capital IQStrong written and verbal English; able to prepare and present investment memoranda and reports to senior stakeholders Proven ability to handle highly confidential financial and investment information with absolute discretion<br><br>Preferred<br><br>CFA Level I or II passed, or active progress toward the CFAMBA from a recognized institution Familiarity with real estate investment structures, joint ventures, and waterfall economics Exposure to GCC markets — Kuwait CMA and Boursa Kuwait; UAE (ADGM/DIFC, DFM/ADX); Saudi Arabia (PIF ecosystem, Vision 2030) Familiarity with Islamic finance structures — Murabaha, Ijara, Sukuk, Diminishing Musharaka Arabic language skills are a strong advantage for GCC-facing work<br><br>What This Role Offers<br><br>A global investment mandate spanning multiple asset classes and jurisdictions Direct exposure to principal investment decisions at a family office — not advisory work Competitive compensation commensurate with experience<br><br>About Senna<br><br>Senna is a careers platform for finance candidates who want better opportunities and more strategic career guidance. We help professionals clarify their ambitions, target the right roles, and access expert support tailored to their goals across the MENA finance market. Senna is built to help candidates move with stronger direction, sharper positioning, and greater momentum. For more information, visit joinsenna.com.

We are seeking an experienced Senior Solutions Architect - Cards & Payments Platform to lead architecture design and delivery for strategic cards and payments initiatives within a leading banking environment.<br><br>The ideal candidate will possess deep expertise in cards processing, card management platforms, payment ecosystems, banking integrations, API architecture, security, and enterprise-scale solution design. This role requires ownership of end-to-end architecture solutions that balance business requirements, customer experience, scalability, resiliency, security, and operational excellence.<br><br>Requirements<br><br>Key Responsibilities :<br><br>Required Experience<br><br>10+ years of overall technology experience.<br><br>Minimum 2-3 years as a Solution Architect or Technical Architect within Cards/Payments domain.<br><br>Strong experience in banking and financial services environments.<br><br>Proven Experience Delivering Enterprise-scale Cards And Payments Solutions.<br><br>Solution Architecture & Delivery<br><br>Design end-to-end architecture solutions for Cards and Payments platforms Produce architecture artifacts, solution designs, and technical specifications Define scalable, resilient, secure, and reusable architecture patterns Ensure alignment with enterprise architecture standards and business objectives Evaluate and integrate third-party card management and payment solutions Support solution estimation, feasibility studies, vendor assessments, and technology selection Collaborate with product, business, engineering, infrastructure, security, and operations teams Drive architecture governance, reviews, and compliance processes<br><br>Cards & Payments Domain Leadership<br><br>Architect solutions across the complete card lifecycle:Card Issuance Card Activation Card Management Transaction Processing Acquiring Authorization Clearing Settlement Chargebacks Dispute Management Design solutions for:Credit Cards Debit Cards Prepaid Cards Corporate Cards Co-Branded Cards Loyalty & Rewards Programs Cashback Solutions Installment Payment Programs Work with payment gateways, processors, switches, clearing systems, and banking ecosystems Architecture Governance<br><br>Develop reusable reference architectures and architecture blueprints Conduct peer reviews and architecture assessments Mentor junior architects and engineering teams Deliver architecture workshops and knowledge-sharing sessions Contribute to architecture standards, patterns, and best practices<br><br>Mandatory Domain Expertise<br><br>Card Management Platforms<br><br>Hands-on architecture experience with one or more of:<br><br>Vision PLUSWay4First Data Card Pac Similar Card Management Systems<br><br>Cards Processing<br><br>Strong understanding of:<br><br>Authorization Processing Clearing & Settlement Card Switching Acquiring Issuing Merchant Payments Chargebacks Dispute Management Reconciliation Processes<br><br>Payment Ecosystem<br><br>Experience with:<br><br>Payment Gateways Payment Processors Card Networks Clearing Systems Banking Integration Platforms Third-Party Financial Ecosystems<br><br>Industry Standards & Compliance<br><br>Strong knowledge of:<br><br>PCI-DSSEMVPSD2UAE Central Bank Regulations GDPRFinancial Services Security Standards<br><br>Security & Fraud Prevention<br><br>Experience implementing:<br><br>Tokenization3D Secure (3DS) Encryption Technologies Authentication & Authorization Frameworks Secure API Design Data Protection Controls<br><br>Technical Skills<br><br>Architecture & Integration<br><br>Enterprise Architecture Solution Architecture Technical Architecture API Architecture Microservices Architecture Event-Driven Architecture Distributed Systems Design Integration Architecture<br><br>Banking & Payments Technologies<br><br>REST APIsSOAP Services ISO 8583Payment Switch Integrations Core Banking Integrations Middleware Platforms Enterprise Service Bus (ESB)<br><br>Security Architecture<br><br>Threat Modeling Data Classification Asset Valuation Security by Design Security Logging & Monitoring Encryption & Key Management Authentication & Authorization Cybersecurity Controls<br><br>Cloud & Modern Engineering (Preferred)<br><br>Exposure to:<br><br>Cloud Architecture Dev Ops Practices Container Platforms CI/CD Pipelines<br><br>AI Knowledge (Preferred)<br><br>Awareness or experience with:<br><br>Artificial Intelligence Machine Learning Generative AILarge Language Models (LLMs) Retrieval-Augmented Generation (RAG) Embedding Models Vector Databases AI Agents / Agentic AIModel Context Protocol (MCP) Git Hub Copilot Claude Code<br><br>Key Competencies<br><br>Strong stakeholder management skills Excellent communication and presentation skills Strategic and analytical thinking Strong problem-solving capabilities Delivery-focused mindset Ability to balance customer experience, functionality, security, performance, and resiliency Self-driven and capable of working with minimal supervision Strong mentoring and coaching abilities High learning agility and adaptability

The Laboratory for Computer-Human Intelligence in the Division of Engineering, New York University Abu Dhabi, seeks to recruit a motivated Research Assistant to work on cutting-edge machine learning / artificial intelligence / data science applications that utilize human signals (e.g. text, audio, physiology).<br><br>The Role<br><br>The Research Assistant will work on research projects in the Laboratory for Computer-Human Intelligence under the direction of the Principal Investigator Tuka Alhanai. Research projects range from implementing machine learning algorithms that measure cognitive outcomes, to visualizing patterns that map population-level health and well-being. The Research Assistant is expected to develop creative solutions to day-to-day technical challenges, think critically about meaningful next steps in the research process, and lucidly relay their thoughts, insights, and conclusions to high-level executive audiences and technical peers. It is not expected that the applicant be perfect at these tasks, but will motivated and self-driven to develop the necessary skills to master the role of a researcher.<br><br>Key Responsibilities<br><br>In the capacity of a researcher, the individual is expected to generally conduct the following activities. The specifics are dependent on the nature of the project they work on.<br><br>Data Curation: Develop data ingestion engine(s) (appropriate for the data type) to organize the data that simplifies processing conducted with the data. Researcher will utilize any of sensors, front-end web-based applications, and databases to collect and organize data. Multimodal Signal Processing: involves processing data of different types (e.g. audio, text, physiology, image, movement), using computational methods. Most data is noisy and needs to be cleaned and reduced into a salient representation. Machine Learning: involves applying algorithms to automatically detect patterns in data and model outcomes of interest. Many if the latest modeling approaches are little understood, and require computational power to digest information beyond what humans are able to process. Visualization: Representation of data and results in the form of plots, charts, and images. This helps convey to technical peers as well as the general public what contributions the work makes to knowledge. It is expected that this be rendered statically and/or dynamically in a web framework. Documentation: involves structuring above work in a (a) software repository, (b) comprehensive comments in software, (c) development of a clear README, (d) journal/conference paper*, and (e) corresponding project website. This ensures work is reproducible and accessible to both technical peers and the general public.researcher should target top-100 publications here: http://www.guide2research.com/topconf/<br><br>Technical Experience<br><br>The successful applicant will have the following technical experience in:<br><br>The development of end-to-end applications (e.g. databases, algorithms, visualizations). Processing one or more data types/signals (e.g. text, audio, images, physiology). Applying machine learning algorithms (e.g. regression, neural networks). Utilizing the following programming languages/frameworks: bash, SQL, Python, HTML, Javascript, and Tensorflow/Pytorch, as well as source code version control (git). Authoring peer-reviewed scientific papers.<br><br>Attitude<br><br>The successful applicant should be self-driven and interested in the general domain of machine learning (e.g. latest ideas, research findings, research tools), contain a scientific curiosity for formalizing the underlying mechanisms of the observable world (e.g. do we make conclusions based on the words in speech, or intonation of speech?), and is passionate about creating timeless systems, with an attention to detail and zeal for quality.<br><br>Further Information<br><br>For a sense of work performed in the lab, explore this portfolio: https://talhanai.xyz/projects.html<br><br>The Division<br><br>Engineering research at NYU Abu Dhabi crosses the boundaries of traditional engineering disciplines and encompasses broad interdisciplinary areas that embody key characteristics of our age. In the face of global competition, dwindling natural resources, and the complexity of societal needs, the leaders of technological enterprises will be those who can innovate, are inventive and entrepreneurial, and understand how technology is integrated within society.<br><br>About NYUAD<br><br>NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.<br><br>UAE Nationals are encouraged to apply.<br><br>Educational Experience<br><br>The successful application will have a Bachelor’s (ideally Master’s) degree in Computer Science (or equivalent major; Mathematics, Physics, Engineering, Economics, etc.).<br><br>Applications Will Be Considered On a Rolling Basis Until The Position Is Filled. An Applicant That Passes The Review Process Will Be Accepted Immediately. To Be Considered, All Applicants Must Submit In PDF Format<br><br>Cover letter. Curriculum Vitae. Transcript of degree. Two letters of recommendation.<br><br>Additional Program Information<br><br>UAE nationals are encouraged to apply<br><br>This position is under the NYUAD Kawader program, for details regarding the program, open dates, specific program requirements, and FAQ's please refer to our NYUAD Kawader webpage: https://nyuad.nyu.edu/en/about/careers/postdoctoral-and-research/kawader-research-assistantship-program.html<br><br>Kawader is a unique, national capacity-building research fellowship program that allows outstanding graduates to gain experience in a cutting-edge academic research environment. This three-year, individually tailored, intensive program has two distinctive paths designed for (Emirati) graduates considering a graduate degree or a career in research.<br><br>For further information or questions regarding the position/program please contact nyuad.kawader@nyu.edu (due to the high volume of emails received, please allow 5 working days for a response)<br><br>UAE nationals are encouraged to apply<br><br>This position is under the NYUAD Kawader program, for details regarding the program, open dates, specific program requirements, and FAQ's please refer to our NYUAD Kawader webpage: https://nyuad.nyu.edu/en/about/careers/postdoctoral-and-research/kawader-research-assistantship-program.html<br><br>For further information or questions regarding the position/program please contact nyuad.kawader@nyu.edu (due to the high volume of emails received, please allow 5 working days for a response)<br><br>Equal Employment Opportunity Statement<br><br>For people in the EU, click here for information on your privacy rights under GDPR: www.nyu.edu/it/gdpr<br><br>NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply for vacant positions at all levels.<br><br>Sustainability Statement <br><br>NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>• &nbsp; &nbsp;Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders.</span><br><span>• &nbsp; &nbsp;Customer Support &amp; Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information.</span><br><span>• &nbsp; &nbsp;Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations.</span><br><span>• &nbsp; &nbsp;Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments.</span><br><span>• &nbsp; &nbsp;Outbound Communication: Making calls for follow-ups, service updates, or surveys.</span><br><span>• &nbsp; &nbsp;Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.&nbsp;</span></p><br><br> <p><span><strong>Customer Service. Sales. Process &amp; Operations. Reporting</strong></span><br><span>• &nbsp; &nbsp;Provide clients with exceptional telephone-based customer services</span><br><span>• &nbsp; &nbsp;Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s</span><br><span>• &nbsp; &nbsp;Ensure end to end resolution of queries within the specified turnaround time&nbsp;</span><br><span>• &nbsp; &nbsp;Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension.</span><br><span>• &nbsp; &nbsp;Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling.</span><br><span>• &nbsp; &nbsp;High awareness and adherence to Risk management, regulatory and compliance guidelines.</span><br><span>• &nbsp; &nbsp;Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards.</span><br><span>• &nbsp; &nbsp;Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;Ensure compliance with anti-money laundering policies and local regulations.</span><br><span>• &nbsp; &nbsp;Follow Departmental Operating Instructions for timely and accurate processing.</span><br><span>• &nbsp; &nbsp;Continuously enhance productivity to meet standards.</span><br><span>• &nbsp; &nbsp;Uphold company values consistently.</span><br><span>• &nbsp; &nbsp;Adhere to all relevant rules, regulations, and policies.</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</span><br><span>• &nbsp; &nbsp;Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment.</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span><br><span>• &nbsp; &nbsp;Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Team management</span><br><span>• &nbsp; &nbsp;Leadership, Analytical and Interpersonal skills</span><br><span>• &nbsp; &nbsp;Strong communication skills including good grammar and articulation</span><br><span>• &nbsp; &nbsp;Ability to work under pressure and multitask</span><br><span>• &nbsp; &nbsp;Manage conflicts and solve problems</span><br><span>• &nbsp; &nbsp;Good listening skills</span></p><br><br><b>Qualifications</b> <br><p><span>• &nbsp; &nbsp;Graduate</span><br><span>• &nbsp; &nbsp;Prior Customer Service/Sales experience (based on the role)</span><br><span>• &nbsp; &nbsp;Strong verbal and written communication, negotiation, and interpersonal skills</span><br><span>• &nbsp; &nbsp;Proficient in Excel and adept at navigating multiple systems.</span><br><span>• &nbsp; &nbsp;Agility in responding efficiently and effectively in a dynamic work environment.</span><br><span>• &nbsp; &nbsp;Accountability, Accuracy, and attention to detail</span><br><span>• &nbsp; &nbsp;Proactive and willing to contribute to an international and diverse work culture.</span><br><span>• &nbsp; &nbsp;Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage &nbsp;</span><br><span>• &nbsp; &nbsp;Should have both Arabic and English speaking skills&nbsp;</span><br><span>• &nbsp; &nbsp;Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers.</span><br><span>• &nbsp; &nbsp;Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>