Database Developer Jobs
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<h2 class="h5">Job description</h2>
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<strong>Job Code:</strong> 238/001/461<br><strong>Industry:</strong> Manufacturing<br><br>Our client in the manufacturing industry is seeking a <strong>Customer Service Executive</strong> to handle customer inquiries, resolve complaints, place customer orders, administer product returns, and track orders to deliver a professional and high standard of service to customers.<br>The position reports to the Customer Service Team Lead and will be based in Dubai. The ideal candidate will have strong communication and coordination skills, with the ability to work closely with customers, sales, operations, and logistics teams to ensure accurate order processing and timely delivery.<br><br><ul><li>Execute customer orders and manage the delivery flow by closely coordinating with operations teams to deliver outstanding service.</li><li>Accurately input product types, pricing, and quantities into the system to ensure smooth and error-free order processing.</li><li>Follow up on customer complaints promptly by initiating investigations, documenting conclusions, continuously updating customers on progress, and offering appropriate solutions.</li><li>Handle customer inquiries via email, phone, or face-to-face communication with professionalism and efficiency to maintain high customer satisfaction.</li><li>Communicate with sales teams and customers to clarify order details, resolve inconsistencies, and monitor daily order progress to maintain an accurate backlog and ensure On Time In Full (OTIF) delivery.</li></ul><br><br><ul><li><strong>Bachelor's Degree</strong> in any field is required.</li><li><strong>0–3 years of experience</strong> in <strong>logistics and customer support.</strong></li><li>Excellent verbal and written communication skills in English and Arabic.</li><li>Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.</li><li>Strong customer service and interpersonal skills.</li><li>Good coordination and organizational skills with the ability to manage customer orders and follow-ups efficiently.</li><li>Ability to communicate effectively with customers and internal sales, operations, and logistics teams.</li><li>Strong attention to detail and accuracy in order processing and system data entry.</li><li>Ability to handle customer complaints professionally and support timely resolution.</li><li>Applicants must possess a valid <strong>UAE National Family Book.</strong></li></ul><br><strong>Additional Benefits:</strong><br><ul><li>Annual air ticket</li><li>Life and medical insurance for self and family</li><li>Annual bonus</li></ul><br><br><em>Please visit our </em><strong><em>jobs</em></strong><em> page to check out our current list of jobs in UAE and across the world.</em><br><em>Follow us on </em><strong><em>LinkedIn</em></strong><em> and </em><strong><em>Facebook</em></strong><em> to stay updated regarding our upcoming opportunities.</em><br><em>Subscribe to our </em><strong><em>LinkedIn newsletter</em></strong><em> for weekly job updates.</em><br> </div>
<p><strong>Customer Interaction & Relationship Management</strong><br></p><ul><li><p>Greet customers warmly and professionally upon arrival at the service reception.</p></li><li><p>Conduct thorough vehicle walk-arounds to identify visible damage or specific customer concerns.</p></li><li><p>Listen actively to customer descriptions of vehicle symptoms to understand their needs accurately.</p></li><li><p>Manage customer expectations regarding vehicle drop-off, service duration, and cost.</p></li></ul><p><br></p><p><strong>Technical Diagnosis & Quoting</strong><br></p><ul><li><p>Liaise with the Workshop Foreman and Technicians to diagnose complex technical issues.</p></li><li><p>Utilize workshop data and technical bulletins to recommend necessary repairs and maintenance schedules.</p></li><li><p>Prepare accurate, detailed, and transparent cost estimates for both warranty and non-warranty work.</p></li><li><p>Explain technical terms to customers in a clear, understandable manner.</p></li></ul><p><br></p><p><strong>Aftersales & Sales Conversion</strong><br></p><ul><li><p>Promote value-added services, such as extended warranties, service contracts, and accessory fitting.</p></li><li><p>Cross-sell replacement parts and tires where necessary.</p></li><li><p>Achieve targets for Workshop Efficiency (Productivity) and Profitability (Absorption).</p></li><li><p>Ensure the uptake of 'First Visit Resolution' to maximize customer satisfaction.</p></li></ul><p><br></p><p><strong>Warranty & Compliance</strong></p><br><ul><li><p>Process warranty claims in strict accordance with Stellantis (Dodge/Ram manufacturer) guidelines and time frames.</p></li><li><p>Ensure all documentation is compliant with Al-Futtaim and manufacturer policies.</p></li><li><p>Handle goodwill claims where applicable to support customer retention.</p></li></ul><p><br></p><p><strong>Operational Excellence</strong><br></p><ul><li><p>Monitor the progress of vehicles throughout the day to ensure timely completion.</p></li><li><p>Coordinate with the parts department to ensure parts availability.</p></li><li><p>Conduct post-service follow-up calls to ensure customer satisfaction and address any feedback.</p></li><li><p>Maintain a clean and professional service reception area.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Excellent command of English (written and spoken); Arabic is a strong advantage.</p></li><li><p>Ability to identify sales opportunities without being aggressive.</p></li><li><p>High empathy and patience when dealing with stressed customers.</p></li><li><p>Ability to work in a fast-paced environment and handle high volumes during peak seasons.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Previous experience in an Automotive Service Advisor role or similar customer-facing position in the automotive industry.</p></li><li><p>Strong technical knowledge of automotive repair and maintenance operations.</p></li><li><p>Proficiency in using service management software and technical tools to diagnose vehicle issues.</p></li><li><p>Excellent communication skills in English; proficiency in Arabic is an advantage.</p></li></ul>
<p><strong>Customer Interaction & Relationship Management</strong></p><br><ul><li><p>Greet customers warmly and professionally upon arrival at the service reception.</p></li><li><p>Conduct thorough vehicle walk-arounds to identify visible damage or specific customer concerns.</p></li><li><p>Listen actively to customer descriptions of vehicle symptoms to understand their needs accurately.</p></li><li><p>Manage customer expectations regarding vehicle drop-off, service duration, and cost.</p></li></ul><p><br></p><p><strong>Technical Diagnosis & Quoting</strong></p><br><ul><li><p>Liaise with the Workshop Foreman and Technicians to diagnose complex technical issues.</p></li><li><p>Utilize workshop data and technical bulletins to recommend necessary repairs and maintenance schedules.</p></li><li><p>Prepare accurate, detailed, and transparent cost estimates for both warranty and non-warranty work.</p></li><li><p>Explain technical terms to customers in a clear, understandable manner.</p></li></ul><p><br></p><p><strong>Aftersales & Sales Conversion</strong></p><br><ul><li><p>Promote value-added services, such as extended warranties, service contracts, and accessory fitting.</p></li><li><p>Cross-sell replacement parts and tires where necessary.</p></li><li><p>Achieve targets for Workshop Efficiency (Productivity) and Profitability (Absorption).</p></li><li><p>Ensure the uptake of 'First Visit Resolution' to maximize customer satisfaction.</p></li></ul><p><br></p><p><strong>Warranty & Compliance</strong></p><br><ul><li><p>Process warranty claims in strict accordance with Stellantis (Dodge/Ram manufacturer) guidelines and time frames.</p></li><li><p>Ensure all documentation is compliant with Al-Futtaim and manufacturer policies.</p></li><li><p>Handle goodwill claims where applicable to support customer retention.</p></li></ul><p><br></p><p><strong>Operational Excellence</strong></p><br><ul><li><p>Monitor the progress of vehicles throughout the day to ensure timely completion.</p></li><li><p>Coordinate with the parts department to ensure parts availability.</p></li><li><p>Conduct post-service follow-up calls to ensure customer satisfaction and address any feedback.</p></li><li><p>Maintain a clean and professional service reception area.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Excellent command of English (written and spoken); Arabic is a strong advantage.</p></li><li><p>Ability to identify sales opportunities without being aggressive.</p></li><li><p>High empathy and patience when dealing with stressed customers.</p></li><li><p>Ability to work in a fast-paced environment and handle high volumes during peak seasons.</p></li></ul><p><br><strong>What Qualifies You For The Role:</strong><br></p><ul><li><p>Previous experience in an Automotive Service Advisor role or similar customer-facing position in the automotive industry.</p></li><li><p>Strong technical knowledge of automotive repair and maintenance operations.</p></li><li><p>Proficiency in using service management software and technical tools to diagnose vehicle issues.</p></li><li><p>Excellent communication skills in English; proficiency in Arabic is an advantage.</p></li></ul>
<p>Guildhall is looking for an experienced Structural Engineer to oversee structural coordination, site execution, and technical delivery across iconic tower developments.
Key Responsibilities:
1. Structural Design & Coordination
• Review and coordinate structural drawings, calculations, and technical specifications for high-rise building projects
• Ensure all structural works are executed according to approved drawings, design standards, and project requirements
• Coordinate with architects, MEP engineers, consultants, and contractors to resolve structural and technical issues
2. Site Supervision & Technical Support
• Monitor construction progress and provide technical support during all project phases
• Conduct site inspections and ensure structural quality, safety, and compliance standards are met
• Support site teams with engineering solutions and resolve structural challenges during execution
3. Documentation & Compliance
• Review shop drawings, material submittals, method statements, and RFIs related to structural works
• Ensure compliance with Dubai Municipality requirements, UAE regulations, and international engineering codes
• Assist with structural risk assessments and implement corrective actions where required
4. Value Engineering & Optimization
• Support value engineering initiatives and recommend practical structural solutions to improve project efficiency and cost effectiveness
• Provide recommendations for construction methodologies and technical enhancements where applicable
5. Coordination & Reporting
• Participate in project meetings with stakeholders and consultants
• Provide regular technical reports and project updates to management
• Coordinate effectively with project teams to ensure timely issue resolution and project continuity</p><p>• Bachelor’s Degree in Civil Engineering, Structural Engineering, or related field
• Minimum 5–10 years of experience in structural engineering within high-rise building construction projects
• Strong experience in reinforced concrete, steel structures, and tower developments (G+12 and above)
• UAE project experience is highly preferred
• Strong understanding of structural analysis, engineering principles, and construction methodologies
• Familiarity with Dubai Municipality regulations, UAE building codes, and international standards
• Proficiency in ETABS, SAFE, STAAD Pro, AutoCAD, and Revit is highly preferred
• DM Certified Engineer (Unlimited Floors) is highly preferred or considered an advantage
• Emaar project experience is preferred
• Arabic speakers are preferred</p>
<p>Job Description:
We are seeking a detail-oriented and proactive QA/QS Engineer to join our client’s team. The ideal candidate will have 1–3 years of experience in construction or industrial projects, with hands-on exposure to both QA/QC documentation and Quantity Surveying activities.
The candidate will be responsible for ensuring quality compliance, managing project documentation, supporting quantity verification, and assisting with commercial activities including measurements, billing, variations, and cost tracking.
Key Responsibilities:
QA/QC Responsibilities:
- Prepare and submit QA/QC documentation including Method Statements, Inspection & Test Plans (ITPs), RFIs, MIRs, WIRs, and other quality-related documents.
- Ensure project activities comply with approved drawings, specifications, quality standards, and client requirements.
- Maintain accurate records of inspections, approvals, test results, material certifications, and project documentation.
- Coordinate with site teams for inspection requests and approvals.
- Follow up on material approvals, testing reports, and quality documentation.
- Support internal audits and ensure timely closure of NCRs.
- Ensure compliance with project quality and safety standards.
QS / Commercial Responsibilities:
- Prepare and verify BOQ quantities based on drawings and project requirements.
- Perform quantity take-offs and monitor work progress against BOQ.
- Assist in preparation of interim payment applications.
- Support preparation of variation orders (VO), claims, and cost tracking.
- Verify subcontractor measurements, quantities, and invoices.
- Maintain accurate records for measurements, billing, and commercial documentation.</p><p>Candidate Requirements:
- Bachelor’s Degree in Civil Engineering.
- 1–3 years of experience in QA/QC and Quantity Surveying roles within construction or industrial projects.
- Knowledge of QA/QC procedures, documentation control, and project specifications.
- Experience with quantity take-off, BOQ preparation, payment applications, and variations.
- Familiarity with construction drawings, standards, and quality requirements.
- Proficiency in MS Office (Excel, Word).
- QA/QC or Quantity Surveying certifications will be an added advantage.
Key Skills:
- Strong attention to detail and accuracy.
- Excellent communication and coordination skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- Proactive approach with good teamwork skills.</p>
<p>Job Description:
We are seeking a detail-oriented and proactive QA/QS Engineer to join our client’s team. The ideal candidate will have 1–3 years of experience in construction or industrial projects, with hands-on exposure to both QA/QC documentation and Quantity Surveying activities.
The candidate will be responsible for ensuring quality compliance, managing project documentation, supporting quantity verification, and assisting with commercial activities including measurements, billing, variations, and cost tracking.
Key Responsibilities:
QA/QC Responsibilities:
- Prepare and submit QA/QC documentation including Method Statements, Inspection & Test Plans (ITPs), RFIs, MIRs, WIRs, and other quality-related documents.
- Ensure project activities comply with approved drawings, specifications, quality standards, and client requirements.
- Maintain accurate records of inspections, approvals, test results, material certifications, and project documentation.
- Coordinate with site teams for inspection requests and approvals.
- Follow up on material approvals, testing reports, and quality documentation.
- Support internal audits and ensure timely closure of NCRs.
- Ensure compliance with project quality and safety standards.
QS / Commercial Responsibilities:
- Prepare and verify BOQ quantities based on drawings and project requirements.
- Perform quantity take-offs and monitor work progress against BOQ.
- Assist in preparation of interim payment applications.
- Support preparation of variation orders (VO), claims, and cost tracking.
- Verify subcontractor measurements, quantities, and invoices.
- Maintain accurate records for measurements, billing, and commercial documentation.</p><p>Candidate Requirements:
- Bachelor’s Degree in Civil Engineering.
- 1–3 years of experience in QA/QC and Quantity Surveying roles within construction or industrial projects.
- Knowledge of QA/QC procedures, documentation control, and project specifications.
- Experience with quantity take-off, BOQ preparation, payment applications, and variations.
- Familiarity with construction drawings, standards, and quality requirements.
- Proficiency in MS Office (Excel, Word).
- QA/QC or Quantity Surveying certifications will be an added advantage.
Key Skills:
- Strong attention to detail and accuracy.
- Excellent communication and coordination skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- Proactive approach with good teamwork skills.</p>
<h2 class="h5">Job description</h2>
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<span>Join SearchPlus HR, a distinguished human resources consulting firm, in our mission to connect top-tier healthcare professionals with leading healthcare facilities.<br> We are excited to announce a rewarding opportunity for a Consultant Radiologist (UK CCT) to join a prestigious healthcare facility through our organization.<br> As a Consultant Radiologist with a UK CCT qualification, you will play a crucial role in providing expert diagnostic services and contributing to the delivery of high-quality patient care.<br> Your advanced skills in radiology and imaging interpretation will directly impact treatment decisions and outcomes for patients.<br> Responsibilities: Interpret and analyze a wide range of medical imaging studies, including X-rays, MRIs, CT scans, and ultrasounds Produce detailed and accurate reports of imaging findings for clinical review Collaborate closely with multidisciplinary teams to develop optimal patient management plans Ensure the highest standards of safety and quality in all imaging procedures Stay informed about the latest developments and advances in the field of radiology Adhere to all relevant medical, legal, and ethical standards and guidelines Competitive tax-free salary.<br> Performance-based incentives.<br> Health insurance.<br> Annual air ticket.<br> Annual paid leave.<br> End-of-service benefits as per UAE Labour Law.<br> Continuing Medical Education (CME) support.<br> Professional license and medical malpractice insurance.<br> Relocation assistance (where applicable).<br> Medical degree and completion of UK CCT in Radiology Extensive experience as a Consultant Radiologist in a healthcare setting Proficiency in interpreting and reporting various imaging modalities In-depth knowledge of anatomy, pathology, and radiological practices Expertise in utilizing advanced imaging technologies, including X-ray, MRI, CT, and ultrasound Strong analytical abilities and attention to detail in interpreting complex imaging data Excellent communication skills for effective collaboration with healthcare teams Capability to work autonomously and manage a diverse caseload Commitment to delivering exceptional patient care and continuous professional development Familiarity with radiology information systems and PACS</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span><span><span><span>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.</span> <br></span></span></span></span></p><br><p><span><span><span><span><b><span>Main responsibilities include:</span></b> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Identify corporate leads and build long-term relationships</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Drive online name mentions and promote customer feedback</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Understand the online guest’s feedback and explore options for improvement</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure safety of all guest in line with the safety procedures and guideline.</span> <br></span></span></span></span></p><br><br><span>Requirements</span><p><span><span><span><span> <span>Customer-oriented approach</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Excellent communication skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Strong attention to details</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Flexible, agile and able to work under pressure</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to work both independently and in a team</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Proactive and excellent organizational skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to provide exceptional customer service to our guests</span> </span></span></span></span><br></p><br><p><span><span><span><span><b><span>You must have /be-</span></b> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span> Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Knowledge of Opera (PMS</span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> Arabic Language- speaking,writing and reading</span></span></span></span><br></p><br><br><span>Benefits</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities</p><p>Construction Planning</p><ul><li><p>Develop tender, baseline, and detailed project schedules using Primavera P6.</p></li><li><p>Prepare Work Breakdown Structure (WBS), project calendars, activity coding, and project logic.</p></li><li><p>Develop resource-loaded and cost-loaded schedules.</p></li><li><p>Prepare procurement, engineering, shop drawing, material approval, and construction programmes.</p></li><li><p>Monitor project progress against approved baseline schedules.</p></li><li><p>Prepare weekly, bi-weekly, and monthly progress reports.</p></li><li><p>Generate S-Curves, histograms, dashboards, and KPI reports.</p></li><li><p>Prepare look-ahead programmes (2-week, 4-week, and monthly).</p></li><li><p>Identify schedule risks and recommend mitigation measures.</p></li><li><p>Prepare recovery and acceleration programmes when required.</p></li><li><p>Coordinate with project managers, engineers, consultants, and subcontractors to ensure programme compliance.</p></li></ul><p>Delay Analysis & Claims</p><ul><li><p>Perform critical path and delay analysis.</p></li><li><p>Prepare Extension of Time (EOT) claims with supporting documentation.</p></li><li><p>Conduct Time Impact Analysis (TIA).</p></li><li><p>Evaluate project delays, disruptions, and variations.</p></li><li><p>Maintain planning records to support contractual claims.</p></li><li><p>Coordinate with commercial and contracts teams for claim submissions.</p></li><li><p>Ensure compliance with FIDIC contract requirements.</p></li></ul><p>Facilities Management Planning</p><ul><li><p>Prepare annual and preventive maintenance (PPM) schedules.</p></li><li><p>Develop maintenance plans for Hard FM services.</p></li><li><p>Monitor SLA and KPI compliance.</p></li><li><p>Coordinate shutdown activities and planned maintenance.</p></li><li><p>Support CAFM/CMMS implementation and maintenance planning.</p></li><li><p>Prepare resource planning and maintenance reports.</p></li><li><p>Monitor maintenance performance and recommend operational improvements.</p></li></ul><p>Reporting & Coordination</p><ul><li><p>Attend client, consultant, and internal progress meetings.</p></li><li><p>Prepare executive dashboards and management reports.</p></li><li><p>Coordinate with engineering, procurement, QA/QC, commercial, and site teams.</p></li><li><p>Track procurement and material delivery schedules.</p></li><li><p>Monitor manpower deployment and productivity.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li><p>Bachelor's Degree in Civil Engineering, Construction Engineering, Mechanical Engineering, or a related discipline.</p></li><li><p>Primavera P6 Professional Certification is preferred.</p></li><li><p>PMP certification is an added advantage.</p></li></ul><br><ol><li><p>Minimum <strong>10–15 years</strong> of experience in project planning and scheduling.</p></li><li><p>Minimum <strong>5 years of GCC/UAE experience</strong>.</p></li><li><p>Proven experience with <strong>main contractors or leading construction companies</strong>.</p></li><li><p>Hands-on experience in <strong>Facilities Management planning</strong> is essential.</p></li><li><p>Experience in <strong>high-rise towers, residential and commercial buildings, villas, hotels, and mixed-use developments</strong>.</p></li><li><p>Strong experience in <strong>baseline programme preparation through project completion</strong>.</p></li><li><p>Demonstrated expertise in <strong>delay analysis, Time Impact Analysis (TIA), and EOT claim preparation</strong>.</p></li></ol><p></p></section>
<h2 class="h5">Job description</h2>
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Job Summary: <br>
<p>We are seeking an experienced and proactive Senior HR / Assistant HR Manager to oversee the end-to-end Human Resources function for our trading business. The ideal candidate will have strong expertise across the entire employee lifecycle, including recruitment, onboarding, performance management, employee relations, compensation & benefits, payroll coordination, HR policies, compliance, training, and HR operations. Experience in the trading, distribution, FMCG, or retail sector is preferred.</p><br><br> Key Responsibilities: <br>
<ul>
<li><strong>Talent Acquisition</strong><ul><li>Manage end-to-end recruitment for all departments.</li><li>Coordinate with hiring managers to understand manpower requirements.</li><li>Source, screen, interview, and shortlist suitable candidates.</li><li>Negotiate offers and manage the onboarding process.</li></ul></li><li><strong>HR Operations</strong><ul><li>Manage employee onboarding, orientation, confirmation, transfers, and exit formalities.</li><li>Maintain employee records and HR documentation.</li><li>Ensure HR policies and procedures are implemented effectively.</li><li>Handle HR audits and maintain statutory documentation.</li></ul></li><li><strong>Employee Relations</strong><ul><li>Address employee grievances and disciplinary matters.</li><li>Promote employee engagement and a positive work culture.</li><li>Advise managers on HR policies and employee relations issues.</li></ul></li><li><strong>Performance Management</strong><ul><li>Coordinate the annual performance appraisal process.</li><li>Support managers in setting KPIs and performance improvement plans.</li><li>Monitor employee performance and development initiatives.</li></ul></li><li><strong>Compensation & Benefits</strong><ul><li>Coordinate monthly payroll with the finance team or payroll provider.</li><li>Administer employee benefits, leave management, and insurance.</li><li>Ensure accurate payroll inputs and statutory deductions.</li></ul></li><li><strong>Learning & Development</strong><ul><li>Identify training needs across departments.</li><li>Organize internal and external training programs.</li><li>Monitor employee development and succession planning.</li></ul></li><li><strong>HR Compliance</strong><ul><li>Ensure compliance with labor laws and company policies.</li><li>Maintain confidentiality of employee information.</li><li>Prepare HR reports, MIS, and workforce analytics.</li><li>Support internal and external audits.</li></ul></li><li><strong>HR Systems</strong><ul><li>Maintain HRIS/ERP employee data accurately.</li><li>Generate HR reports and dashboards.</li><li>Recommend process improvements through HR automation.</li></ul></li>
</ul>
<br> Requirements: <br>
<ul>
<li><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>MBA or Postgraduate qualification in Human Resources is preferred.</li><li>8–12+ years of comprehensive HR experience.</li><li>Experience in a trading, distribution, FMCG, retail, or manufacturing environment is highly preferred.</li><li>Experience with HRMS/ERP systems is essential.</li></ul></li>
</ul>
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<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p>As an Assistant Manager, you will own the performance of operations - spanning the bicycle and EV fleet and tMart operations. You will be expected to operate independently, drive compliance, and work closely with cross-functional teams to improve how the fleet runs.<br>
<br>
<strong>Responsibilities:</strong></p><br><br><ul><li>Own the operational strategy and performance of the fleet - optimizing the fleet mix across bicycles and EVs, and setting the roadmap in collaboration with stakeholders.</li><li>Track and analyze fleet performance metrics, translating data into structured updates and clear recommendations for leadership.</li><li>Drive compliance at tMarts - visiting regularly, ensuring riders are showing up and following protocols, with consistent enforcement and a clear action plan for violators.</li><li>Identify and drive long-term solutions to recurring operational challenges.</li><li>Continuously refine and improve SOPs - leveraging automation and system enhancements to drive efficiency and reduce manual dependency.</li><li>Drive cross-functional collaboration with Performance, 3PL, and Rider Lifecycle teams to resolve systemic issues and align on priorities.</li><li>Build a high-performing team, foster a culture of ownership and accountability, with clear communication, and alignment across city-level operations.</li></ul><br>What you need to be successful<br><p><strong>Education and Experience:</strong></p><br><br><ul><li>Bachelor’s Degree required. Master’s preferred.</li><li>3-5 years of experience in operations, ideally in last-mile delivery, e-commerce, or mobility tech.</li><li>Proven experience managing on-ground teams and working across functions.</li></ul><p><strong>Skills and Competencies:</strong></p><br><br><ul><li>Analytical thinking with a data-driven approach to decision-making.</li><li>Clear, structured communication across teams and seniority levels.</li><li>Strong ownership mindset — accountable for outcomes, not just outputs.</li><li>On-ground presence — comfortable in the field and confident making independent calls.</li><li>Proven stakeholder management and cross-functional collaboration skills.</li><li>Beginner to intermediate proficiency with AI tools, including Claude.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Project Management & Delivery</p><p>● End-to-End Execution Lead the planning, scoping, execution, and delivery of high-priority technical projects within the Corporate Credit IT portfolio.</p><p>● Agile Leadership Governance of project timelines, milestones, and dependencies using Agile/Scrum methodologies.</p><p>● Risk & Issue Management Proactively identify technical bottlenecks, resource constraints, and domain-specific risks, implementing swift mitigation strategies.</p><br><p>Technical Governance & Architecture</p><p>● Bridge Business & Tech Translate complex corporate credit business requirements into robust, scalable technical specifications and architecture blueprints.</p><p>● System Modernization Oversee integrations between core corporate banking systems,credit origination platforms (LOS), loan management systems (LMS), and internal/external credit rating engines.</p><p>● Data & Security Ensure all solutions adhere to stringent banking data privacy, security standards, and regulatory compliance (e.g., central bank mandates).</p><br><p>Corporate Credit Domain Alignment</p><p>● Domain Expertise Apply deep knowledge of Corporate Credit lifecycles—including loan origination, financial spreading, risk rating, credit committees/approvals,documentation, and collateral management</p><p>● Stakeholder Management Act as the primary technical point of contact for Corporate Risk, Credit Operations, Relationship Managers, and C-suite stakeholders</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>● Strong background in software engineering, system architecture, or technical business analysis.
● Proven experience managing integrations via APIs, Microservices, Cloud infrastructure (Azure/AWS), and modern DevSecOps pipelines.
● Solid understanding of data warehousing, reporting, and analytics tools used in credit risk assessment.
● Minimum of 5–8 years of experience in banking technology, with at least 3+ years dedicated specifically to Corporate Credit / Corporate Lending.
● Familiarity with market-leading Credit platforms (e.g., Finastra, Moody’s CreditLens,Pega, or bespoke corporate loan origination systems).Leadership & Certifications
● Excellent communication skills with the ability to convey technical complexities to non-technical business stakeholders.
● PMP, Prince2, or Agile/Scrum (CSM/SAFe) certifications are highly desirable.
● Bachelor’s or Master’s degree in Computer Science, Information Technology, Finance, or a related field.</p><p></p></section>
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<span></span><p><span><span><span><span><span>Your passion and energy will be infection as you welcome our guests and support them through their check in and check out procedure. Your natural down to earth manner will result in being able to manage guest expectations in a fast and busy environment. With a keen eye for detail you will not miss a step in the procedures. Managing payments will be second nature and you will have excellent data entry skills to support accurate reports.</span> <br></span></span></span></span></p><br><p><span><span><span><span><b><span>Main responsibilities include:</span></b> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Greet and welcome guests, visitors, suppliers, answer telephone calls providing a warm, timely welcome in line with our brand standards.</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Answers guest related queries and provides information for promotions, room prices, activities and events in the surrounding area to provide accurate information to guests</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Identify corporate leads and build long-term relationships</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Drive online name mentions and promote customer feedback</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Understand the online guest’s feedback and explore options for improvement</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Carry out general office duties, including correspondence, emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Effectively communicate with all departments on all guests’ requests and complaints for smooth service delivery</span> <br></span></span></span></span></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ensure safety of all guest in line with the safety procedures and guideline.</span> <br></span></span></span></span></p><br><br><span>Requirements</span><p><span><span><span><span> <span>Customer-oriented approach</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Excellent communication skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Strong attention to details</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Flexible, agile and able to work under pressure</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to work both independently and in a team</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Proactive and excellent organizational skills</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Ability to provide exceptional customer service to our guests</span> </span></span></span></span><br></p><br><p><span><span><span><span><b><span>You must have /be-</span></b> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span> Have minimum of one-year experience as Hotel Receptionist in Front Office department of a hotel.</span> </span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> <span>Knowledge of Opera (PMS</span></span></span></span></span><br></p><br><p><span><span><span><span><span><span>·</span></span> Arabic Language- speaking,writing and reading</span></span></span></span><br></p><br><br><span>Benefits</span> </div>
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<p><strong>THIS IS WHAT FUTURE FOCUS FEELS LIKE</strong></p><br><p><strong>STRATEGY & PLANNING</strong></p><br><p><strong>Senior Analyst - Forecasting & Research</strong></p><br><p>The Strategy group maps out where we’re going, what that means, and what it looks like. Our Research team analyses the industry so that we’re never playing catch-up and have an insight to expected trends and passenger forecasts. The group translate strategies into plans and projects. Research are responsible for the overall airport capacity for both DXB and DWC, this includes seasonal capacity declaration through to long term future capacity requirements based on insights from the Forecasting team. The wider Strategy and Development group creates the strategy so that we’re agile enough to respond in a fast-evolving industry.</p><br><p><strong>What you’ll deliver</strong></p><br><ul> <li>You will be responsible for delivering analytical support, relating to traffic growth and customer insights. This will include, traffic performance, on-time performance, market risks and opportunities for customer preferences</li> <li>You’ll be managing and maintaining regular reporting and data libraries</li> <li>You’ll be responsible for researching airline networks and market sizes, using the information to market Dubai Airports further</li> <li>You will continuously support various stakeholders, internally and externally, with data regarding passengers, cargo, aero-revenue and general aviation research</li> <li>In summary, you will be the focal point of all traffic statistics and research</li></ul><p><strong>What you bring</strong></p><br><ul> <li>You’ll be educated to Degree level in a relevant business discipline such as Mathematics, Statistics or Economics</li> <li>You’ll have comprehensive experience within the Aviation industry</li> <li>Advanced expertise with Tableau and Alteryx is key as well as mastery of Excel</li></ul><p><strong>Life at Dubai Airports</strong></p><br><p>Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. At every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business and making an impact that delivers for Dubai.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>The Customer Service Representative (CSR) plays a vital role in delivering exceptional service at the front office, ensuring seamless rental transactions from pickup to return. As the company's face, the CSR is responsible for greeting customers professionally, processing rental transactions, handling inquiries, complaints, and service requests efficiently. The role is critical in promoting additional products and services to drive sales and maximize revenue, contributing to the overall business performance through proactive selling and excellent service. Collaboration with operations and fleet teams ensures vehicle availability and service, while supporting loyalty program enrollment enhances the brand's reach. Adherence to company policies, maintaining accurate records, and ensuring smooth process flow between operations and rental are crucial for achieving desired service and quality levels.</p></li></ul><p><br><strong>What You Will Do:</strong><br></p><br><ul><li><p>Greet customers professionally and create a welcoming front-office environment.</p></li><li><p>Process rental transactions accurately, including check-ins, check-outs, and returns.</p></li><li><p>Upsell additional products and services (e.g., insurance, upgrades, GPS, fuel plans) to maximize revenue.</p></li><li><p>Handle customer inquiries, complaints, and service requests efficiently and professionally.</p></li><li><p>Verify customer credentials and ensure compliance with rental policies and procedures.</p></li><li><p>Inspect vehicles with customers at pickup and return for damage, cleanliness, and fuel levels.</p></li><li><p>Maintain accurate records in the rental management system.</p></li><li><p>Ensure timely and accurate invoicing for all rental transactions and additional charges.</p></li><li><p>Collaborate with operations and fleet teams to ensure vehicle availability and timely service.</p></li><li><p>Resolve issues quickly to ensure a high level of customer satisfaction.</p></li><li><p>Support loyalty program enrollment and promote brand offers and campaigns.</p></li><li><p>Maintain a clean and organized front-office workspace.</p></li><li><p>Monitor and follow up on reservations, no-shows, and late returns.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Strong customer relations and team building skills.</p></li><li><p>Strong commercial acumen.</p></li><li><p>Effective in setting priorities and scheduling activities.</p></li><li><p>Excellent communication, problem solving, and analytical skills.</p></li></ul><p><br><strong>What Equips You For The Role:</strong><br></p><ul><li><p>University graduate.</p></li><li><p>At least 2-year experience in the customer service industry.</p></li><li><p>General understanding of the car rental industry.</p></li><li><p>Fluent English. Arabic and other language skills will be an advantage.</p></li></ul><br><p></p></section>
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<strong>MAIN OBJECTIVE OF ROLE</strong><br>To provide administrative and commercial support in the execution of charter operations and the development of specialized cargo products, by assisting in quotation preparation, coordination between commercial and operational teams, and maintenance of charter and product documentation to ensure smooth and efficient delivery of cargo services. <br><strong>KEY RESPONSIBILITIES</strong><br><ul><li>Supports charter operations by coordinating requests, preparing quotations, and facilitating internal approvals to ensure timely response and smooth execution of charter activities.</li><li>Coordinates with Commercial, Pricing, Capacity Management, and Operations to confirm aircraft availability, routing options, and feasibility of charter movements.</li><li>Prepares and maintains documentation for charter flights, including service requests, agreements, and internal authorization forms.</li><li>Assists in setting up new products in the cargo system (SkyChain), ensuring correct configuration of service codes, handling parameters, and revenue tracking setup.</li><li>Tracks and updates charter performance data, including flight utilization, revenue, and customer feedback, for management review, for management reporting and analysis.</li><li>Liaises with Finance and Contracts teams to ensure accurate billing, cost recovery, and vendor invoice verification.</li><li>Supports the coordination of specialized cargo products (e.g., pharmaceuticals, express, perishables), ensuring correct operational handling and documentation.</li><li>Monitors charter schedules and operations, providing status updates and coordinating with the Operations Control Center to ensure smooth execution.</li><li>Maintains the charter and product filing system, ensuring all documentation, reports, and quotations are up to date and easily retrievable.</li><li>Assists in preparing management presentations, performance dashboards, and commercial reports related to charter and product development.</li></ul> <br><strong>QUALIFICATIONS</strong><br><ul><li>Bachelor's Degree (3+ years)</li><li>Fluent in English</li><li>Minimum 2 years of experience in cargo operations, sales support, or charter coordination within an airline or freight forwarding environment. Strong coordination and communication skills with attention to detail.</li><li>Years with qualifications: 2 - 4 years, Years without qualifications (if applicable): 4 - 6 years</li></ul> <br><strong>COMPETENCIES</strong><br><ul><li>Customer Focus</li><li>Teamwork</li><li>Effective Communication</li><li>Personal Accountability & Commitment to achieve</li><li>Resilience & Flexibility (Can do attitude)</li></ul> <br><strong>ISR REQUIREMENTS</strong><br>Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.<br> </div>
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<div dir="rtl"><p><span><span><strong><u>أهداف الوظيفة</u></strong></span></span></p><br><p><span><span>متابعة تقديم الخدمات لكبار المواطنين وكبار السن وضمان حصولهم على الخدمات الأساسية والضرورية لهم وادراجهم في الأنشطة والبرامج الاجتماعية والترفيهية والتثقيفية الملائمة لهم وفقاً لاحتياجاتهم، بهدف حمايتهم ودمجهم في المجتمع وتمكينهم</span></span><span>.</span></p><br><p><span><span><strong><u>الواجبات والمسؤوليات التشغيلية</u></strong></span></span></p><br><p><span><span>حصر الاحتياجات الرئيسية لكبار المواطنين من خلال إجراء الزيارات المنزلية أو التواصل معهم في الفعاليات أو المراكز والمجالس بهدف العمل على تلبية متطلباتهم</span></span><span>.</span></p><br><p><span><span>إعداد الخطط الأولية الخاصة بتقديم الخدمات الأساسية وادراج كبار المواطنين في البرامج والخدمات</span><span>والأنشطة المجتمعية ورفعها إلى الأخصائيين للدراسة والاعتماد من الرئيس المباشر</span></span><span>.</span></p><br><p><span><span>المساهمة في تقديم الأنشطة والبرامج الخاصة بالرعاية المجتمعية المعتمدة في دليل الخدمات لكبار المواطنين بما يتناسب مع الوضع الاجتماعي والصحي لهم</span></span><span>.</span></p><br><p><span><span>تنسيق برامج التأهيل لأسر كبار المواطنين أو القائمين على رعايتهم، واقتراح البرامج والأنشطة التي تتناسب معهم وفقاً للحالة الاجتماعية والصحية</span></span><span>.</span></p><br><p><span><span>التنسيق مع الجهات الحكومية والخاصة لتنفيذ برامج الرعاية لحالات كبار المواطنين المدرجين في أنظمة الهيئة حسب حالاتهم وفئاتهم ومتطلباتهم (شركات التمريض/ عيادات التأهيل والعلاج الطبيعي وما إلى ذلك)</span></span><span>.</span></p><br><p><span><span>مرافقة حالات كبار المواطنبن الذين يقيمون بمفردهم عند خروجهم من المنزل لتلبية احتياجاتهم وتسهيل الاجراءات ومرافقتهم في المشاركات والفعاليات الخارجية وتسهيل عملية التنقلات من خلال التنسيق مع شركات متخصصة</span></span><span>.</span></p><br><p><span><span>ا</span><span>لإشراف على تدريب وتأهيل القائمين والمتطوعين لرعاية كبار السن ومتابعة تقديم الخدمات التي تتناسب مع أوضاعهم الاجتماعية والصحية</span></span><span>.</span></p><br><p><span><span>متابعة المتطوعين في لرعاية كبار المواطنين وضمان تقديمهم البرامج بالتوافق مع الخطط المعتمدة</span></span><span>.</span></p><br><p><span><span>تلقي المقترحات والشكاوى من كبار السن وكبار المواطنين والعمل على حلها في نطاق الاختصاص أو تحويلها للمعنيين في الإدارة أو الإدارات الاخرى بناءً على المجال</span></span><span>.</span></p><br><p><span><span>إجراء التقييم الأولي لآراء كبار المواطنين عن الخدمات والأنشطة وذلك عن طريق الأدوات المتوفرة والمعتمدة في الهيئة (مثل نماذج الاستبيانات وغيرها)</span></span><span>.</span></p><br><p><span><span>إدخال البيانات والخدمات والأنشطة اليومية المقدمة لكبار المواطنين في النظام الالكتروني المعتمد في الهيئة</span></span><span>.</span></p><br><p><span><span>رفع التقارير الدورية عن الخدمات المقدمة واقتراح خدمات وأنشطة ابتكارية والمساهمة في تنفيذها</span></span><span>.</span></p><br><p><span><span>الإلتزام بسياسات وإجراءات أمن المعلومات المعتمدة بالهيئة والعمل على الامتثال بالضوابط لضمان سرية المعلومات</span></span></p><br><p><span><span>أية مهام واختصاصات أخرى في نطاق مسئوليات الوظيفة</span></span><span>.</span></p><br> <p><span><span><strong><u>المتطلبات التعليمية</u></strong></span></span></p><br><p><span><span>ثانوية عامة او ما يعادلها</span></span><span>.</span></p><br><p><span><span><strong><u>متطلبات الخبرة</u></strong></span></span></p><br><p><span><span>0 – 2 </span></span><span><span>سنوات خبرة في مجال تطوعي للرعاية الاجتماعية</span></span></p><br></div> </div>
Job Title: Narrative Experience Designer — AI Characters & Digital Humans (1 Position)<br><br>About the Job<br><br>We are seeking a creative, systems-oriented Narrative Experience Designer to design meaningful, engaging and evolving narrative experiences involving AI characters, digital humans, virtual characters and interactive environments.<br><br>The successful candidate will develop narrative structures that allow audiences to experience stories not simply as passive observers, but as active participants whose choices, questions, behaviors and relationships can influence how the experience unfolds. This role combines narrative design, character development, interactive storytelling, conversational design and emerging AI technologies.<br><br>This is a hands-on interdisciplinary position working closely with writers, narrative designers, AI specialists, conversational designers, character designers, animators, voice and performance teams, UX/UI designers and software developers to create coherent, emotionally engaging and adaptive narrative experiences.<br><br>Responsibilities<br><br>Design narrative experiences in which users actively interact with AI characters, digital humans and virtual characters.<br><br>Develop story worlds, narrative frameworks, character relationships, conflicts, objectives, themes and rules that support interactive experiences.<br><br>Create branching, adaptive, non-linear and emergent narrative structures that respond meaningfully to user choices and behavior.<br><br>Design user journeys in which dialogue, decisions, exploration and interaction can influence characters, relationships and story progression.<br><br>Develop character-driven narrative systems including personality, motivations, emotional states, memories, relationships and evolving objectives.<br><br>Write and prototype scenes, dialogue, story beats, character interactions and narrative scenarios.<br><br>Translate narrative concepts into practical structures for AI systems, including prompts, system instructions, behavioral rules, scenarios, examples and evaluation criteria.<br><br>Design interactions that allow AI characters to improvise while remaining consistent with their identity, knowledge, motivations and the logic of the story world.<br><br>Collaborate with AI and conversational teams to design adaptive dialogue, contextual responses, memory and long-term character relationships.<br><br>Develop narrative responses for unexpected user behavior, ambiguity, emotional situations, conflict and unconventional choices.<br><br>Coordinate narrative integration across dialogue, voice, facial expression, body language, animation, environment and other multimodal elements.<br><br>Prototype interactive narrative experiences through role-play, conversational testing, story simulations and digital character prototypes.<br><br>Evaluate narrative quality, emotional engagement, character consistency, responsiveness, pacing and continuity across different interaction paths.<br><br>Analyze user interactions and feedback to identify narrative problems and opportunities for improvement.<br><br>Establish methods for maintaining story continuity and character development across repeated user interactions.<br><br>Create narrative documentation, story bibles, character guides, interaction specifications and reusable design frameworks.<br><br>Work with UX and product teams to ensure that narrative interactions are understandable, engaging and accessible to users.<br><br>Research emerging approaches in generative AI, interactive storytelling, conversational agents, digital humans and adaptive narrative systems.<br><br>Qualifications<br><br>Minimum BA/MA in Narrative Design, Creative Writing, Screenwriting, Theatre, Film, Game Design, Interactive Media, Digital Media, Communication, HCI, Artificial Intelligence, or a related field; equivalent professional experience will also be considered.<br><br>At least 3–5 years of experience in narrative design, interactive storytelling, game writing, screenwriting, character development, immersive experiences or a related creative field.<br><br>Strong understanding of storytelling fundamentals including character, dialogue, conflict, motivation, pacing, dramatic structure, world-building and emotional progression.<br><br>Demonstrable experience designing interactive, branching, adaptive, immersive or non-linear narrative experiences.<br><br>Ability to design stories in which user choices and behaviors have meaningful consequences for characters, relationships and narrative progression.<br><br>Strong character development and dialogue-writing skills, with the ability to create distinctive and internally consistent characters.<br><br>Familiarity with generative AI, large language models, conversational AI, AI agents or multimodal AI systems.<br><br>Ability to translate creative and narrative concepts into prompts, system instructions, behavioral guidelines, scenarios, examples and evaluation frameworks for AI systems.<br><br>Understanding of conversational design, adaptive dialogue, memory, personalization and long-term human-AI relationships.<br><br>Experience with tools such as Unreal Engine, Unity, Twine, Ink, Figma, Miro, Notion or conversational AI platforms is an advantage.<br><br>Ability to work effectively across creative, technical and production disciplines.<br><br>Strong writing, communication, analytical and problem-solving skills.<br><br>Ability to balance creative freedom and AI-generated emergence with narrative coherence, character consistency and defined story-world rules.<br><br>Experience with prototyping, playtesting, user research or iterative experience design.<br><br>A strong portfolio demonstrating relevant narrative, interactive storytelling, character or immersive experience projects.<br><br>Fluency in English; additional languages are an asset.<br><br>What We Offer<br><br>The opportunity to help define a new generation of interactive narrative experiences built around AI characters and digital humans.<br><br>A highly interdisciplinary environment combining storytelling, artificial intelligence, character design, conversational systems, animation, performance and immersive technologies.<br><br>The opportunity to develop new approaches to adaptive, emergent and generative storytelling.<br><br>The chance to shape how AI characters create, sustain and evolve stories and relationships with users.<br><br>Hands-on exposure to generative AI, conversational agents, multimodal systems, real-time digital humans, virtual production and immersive experiences.<br><br>A creative environment where narrative experimentation, prototyping and new forms of storytelling are encouraged.<br><br>Professional growth through collaboration with specialists across creative and technical disciplines.<br><br>How to Apply<br><br>Please submit the following to farhang@parsikia.ir with subject line “Narrative Experience Designer — AI Characters & Digital Humans”:<br><br>1. CV (max 2 pages)<br><br>2. Cover letter (1 page) describing your relevant experience and why you are interested in designing narrative experiences for AI characters and digital humans.<br><br>3. Portfolio or links to 3 relevant projects demonstrating narrative design, interactive storytelling, character development, game writing, immersive experiences or related work (PDF or URL).<br><br>4. Two references (name, role, contact)<br><br>Shortlisted candidates will be invited for an interview and asked to present a brief narrative experience concept involving an AI character or digital human. The concept may include a story world, character profile, user journey, narrative structure, interaction scenarios, adaptive story logic and sample dialogue.<br><br>We welcome applications from candidates with diverse backgrounds and strongly encourage cross-disciplinary practitioners combining storytelling, technology, design, performance, games, AI or immersive media to apply.
Designation: Affiliate & CRM Manager Central Function: Digital Marketing Location: Dubai, UAE<br>About SUMWON STUDIOSSUMWON STUDIOS is a global brand house building, scaling and reimagining culturally relevant fashion, lifestyle and consumer brands. Our portfolio includes MISSGUIDED, SUMWON, BALR, Baby Phat, Playboy, Aii RZ, KiZN, KSTM and 11SKNDS.<br>In just a few years, we have grown from start-up to one of the fastest-scaling brand platforms in the industry. Combining creativity, data, technology and an agile supply chain, we build brands designed to win in today's digital-first world.<br>We operate at the intersection of culture, commerce and innovation. Whether launching new brands, acquiring established ones, or unlocking growth opportunities across our portfolio, we move quickly, think globally and challenge conventional ways of working.<br>The Role The Affiliate & CRM Manager will own the strategy, growth and commercial performance of affiliate and CRM across the SUMWON STUDIOS portfolio.<br>This is an affiliate-led role, with approximately 60–70% of the focus on building and scaling affiliate programmes across the UK and US. The remaining 30–40% will focus on CRM strategy, priorities, campaign planning, testing and agency performance, with execution supported by our specialist CRM agency.<br>We are looking for someone commercially minded who can build strong external partnerships, negotiate effectively, challenge performance and use data to identify where investment will drive genuine incremental growth.<br>Key Responsibilities Affiliate Own the affiliate strategy and growth plan across brands and markets, initially focused on the UK and US. Build and scale affiliate programmes across networks, content publishers, cashback, voucher, loyalty and student partners. Develop partner plans covering recruitment, activation, promotional opportunities and commission structures. Build strong relationships with priority networks and publishers and maintain a strong understanding of the UK and US affiliate landscape. Evaluate partner incrementality, particularly across voucher and cashback partners, to understand genuine new customer acquisition versus existing demand capture. Negotiate commissions, paid placements, media packages and value-add opportunities against clear commercial targets. Develop differentiated affiliate strategies by brand, market, customer and commercial opportunity. Identify new publishers, content partners and market opportunities that can deliver profitable incremental growth. Own affiliate budgets, performance reporting and partner investment decisions, identifying what should be scaled, optimised, renegotiated or stopped. CRMOwn the CRM strategy and roadmap across brands and markets, aligned with customer behaviour, trading priorities and commercial targets. Set lifecycle priorities across onboarding, first-to-second order, cross-sell, retention, win-back, loyalty and VIP customers. Define segmentation, personalisation, contact frequency and promotional strategies. Own the CRM agency relationship, setting priorities, briefs and performance expectations and holding the agency accountable for results. Manage the CRM campaign calendar across brands, ensuring activity aligns with trading and product priorities. Build a structured testing and optimisation roadmap across audiences, journeys, content, offers, timing and cadence. Use customer and campaign data to identify opportunities to improve repeat purchase, customer lifetime value and CRM contribution. Ensure performance is measured against relevant commercial and customer metrics, turning insights into clear actions. Identify opportunities to improve customer data, tracking, automation and CRM technology. Own CRM budgets and performance reporting, providing clear recommendations to senior stakeholders.<br>What you’ll bring4–6 years' experience in affiliate marketing, ecommerce growth, digital partnerships or a similar commercial role. Proven experience building and scaling affiliate programmes across the UK and US. Strong working knowledge of leading affiliate networks and publisher ecosystems, including content, cashback, voucher, loyalty and student partners. Strong commercial understanding of affiliate performance, including commissions, discount costs, placement fees, returns, CPA, ROAS and new versus existing customer contribution. Proven experience negotiating commercial terms, commissions and paid placements to drive profitable growth. Ability to develop and adapt affiliate strategies across multiple brands, markets and customer segments. Strong understanding of CRM and lifecycle marketing, with experience owning strategy, priorities, testing and performance in an agency-led model. Working knowledge of Klaviyo or a comparable CRM platform. Strong analytical, commercial, communication and relationship-management skills. Experience within fashion, retail or a multi-brand ecommerce environment is desirable. A hands-on, commercially driven approach with the ability to operate independently and challenge performance when required.<br>Success in the Role Success will be measured by the ability to:Grow affiliate revenue and profitable new customer acquisition across priority markets. Build a strong, high-quality publisher and partner portfolio. Improve affiliate incrementality and commercial efficiency. Increase CRM contribution, repeat purchase and customer lifetime value. Deliver a clear and effective testing roadmap across affiliate and CRM. Hold external partners and agencies accountable for measurable commercial results. Identify and act on opportunities that drive profitable growth across the SUMWON STUDIOS portfolio.<br>What we'll bring25 days annual leave, increasing to 30 days after your first year30% employee discount across SUMWON STUDIOS brands Ongoing learning and development opportunities Company social events The opportunity to work with a high-performing team building brands at global scale<br>Why Join Us? This is an opportunity to join a business in growth mode. You'll have the chance to make a visible impact, take ownership, move quickly and help shape the future of a multi-brand platform operating across global markets.
We're Hiring: EHS Compliance Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to maintaining high standards of environmental, health, and safety performance across diverse operations and markets. Our teams work across Operations, Engineering, Facilities, Human Resources, Legal, Procurement, Projects, and external partners to ensure safe, compliant, and environmentally responsible business practices. The Role We are seeking an experienced EHS Compliance Manager to lead environmental, health, and safety compliance programs, regulatory monitoring, audits, inspections, risk management, corrective actions, training, and compliance assurance. The ideal candidate will establish effective EHS governance and ensure that business operations, projects, facilities, contractors, and employees comply with applicable legal, regulatory, corporate, and industry requirements. Key Responsibilities Develop and implement EHS compliance strategies, policies, procedures, and governance frameworks. Maintain a comprehensive register of applicable environmental, health, and safety laws, regulations, permits, standards, and requirements. Monitor regulatory changes and assess their potential impact on business operations. Translate regulatory requirements into practical policies, procedures, controls, and operational standards. Conduct regular EHS compliance assessments across facilities, projects, warehouses, offices, and operational locations. Develop risk-based EHS audit and inspection programs. Lead internal EHS audits, compliance reviews, inspections, and management assessments. Coordinate external, regulatory, client, and certification audits. Track audit findings, observations, non-conformances, and corrective actions. Ensure corrective and preventive actions are assigned, implemented, verified, and closed on time. Investigate EHS incidents, near misses, environmental events, and compliance breaches. Conduct root-cause analysis and develop effective corrective measures. Monitor workplace hazards and ensure appropriate risk assessments are completed. Review job hazard analyses, method statements, permits, and safe work procedures where applicable. Monitor compliance with occupational health requirements, exposure controls, PPE, and workplace safety standards. Oversee environmental compliance relating to waste, emissions, wastewater, hazardous materials, pollution prevention, and resource management. Ensure environmental permits, licenses, registrations, inspections, and reporting requirements remain current. Monitor hazardous-material storage, handling, labeling, transportation, and disposal requirements. Coordinate environmental monitoring, sampling, testing, and laboratory activities where required. Establish contractor and supplier EHS compliance requirements. Conduct contractor assessments, audits, onboarding reviews, and performance monitoring. Ensure contractors meet company and regulatory EHS requirements before and during work activities. Develop EHS compliance training programs and awareness initiatives. Monitor employee and contractor training completion and competency. Maintain accurate EHS records, permits, audit reports, inspection records, incident documentation, and compliance evidence. Support emergency preparedness, drills, response planning, and business continuity activities. Review emergency response plans and ensure appropriate resources and responsibilities are established. Monitor workplace inspections, safety observations, and compliance inspections. Establish compliance dashboards and management reporting. Develop EHS KPIs, targets, trend analysis, and performance reports. Analyze compliance data to identify recurring issues, high-risk areas, and improvement opportunities. Work with Operations and Engineering teams to embed EHS requirements into business processes and projects. Support EHS requirements during new facility development, expansion, commissioning, and operational changes. Review proposed equipment, chemicals, processes, and operational changes for EHS compliance implications. Coordinate with Legal and regulatory specialists on complex compliance matters. Maintain strong relationships with regulators, certification bodies, clients, consultants, and other relevant stakeholders. Support sustainability and environmental improvement initiatives where they overlap with EHS compliance. Develop compliance improvement plans and monitor implementation progress. Ensure EHS management systems remain aligned with applicable international standards and company requirements. Promote a proactive compliance culture focused on prevention rather than reactive correction. Provide senior management with regular reports on compliance status, regulatory risks, audit findings, incidents, corrective actions, and improvement opportunities. Key Performance Indicators EHS compliance rate Regulatory compliance status Audit plan completion Audit finding closure rate High-risk finding closure Corrective-action completion Repeat finding rate Regulatory inspection performance Permit and license compliance EHS incident rate Lost-time incident rate Near-miss reporting Environmental incident rate Workplace inspection completion Risk assessment completion Contractor compliance EHS training completion Safety observation closure Emergency drill performance Hazardous-material compliance Waste-management compliance Environmental monitoring compliance Regulatory reporting timeliness EHS documentation accuracy Compliance issue resolution time Management system effectiveness EHS cost performance Stakeholder satisfaction Continuous-improvement completion Compliance risk reduction Ideal Candidate The successful candidate should have strong experience in EHS compliance, environmental health and safety, occupational safety, regulatory compliance, HSE management systems, auditing, or risk management, preferably within construction, engineering, manufacturing, energy, logistics, facilities, infrastructure, or other operational environments. The candidate should demonstrate:Strong knowledge of EHS laws, regulations, standards, and compliance principles. Experience developing and managing EHS compliance programs. Strong understanding of environmental and occupational health and safety requirements. Experience conducting EHS audits, inspections, assessments, and investigations. Strong knowledge of corrective and preventive action processes. Experience managing regulatory permits, licenses, reporting, and compliance documentation. Ability to interpret regulatory requirements and convert them into practical controls. Strong risk-assessment and root-cause-analysis capabilities. Experience managing contractor and supplier EHS compliance. Familiarity with recognized EHS management systems and international standards. Strong knowledge of incident investigation and emergency preparedness. Excellent analytical, organizational, and problem-solving skills. Strong written and verbal communication skills. Ability to influence stakeholders and promote a strong compliance culture. Experience working with regulators, auditors, clients, consultants, and external stakeholders. Ability to manage multiple locations, projects, priorities, and deadlines. Strong reporting and data-analysis capabilities. Experience working with international and distributed teams. A proactive, ethical, detail-oriented, and continuous-improvement mindset.