Database Developer Jobs
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<h2 class="h5">Job description</h2>
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<p><b>Job Description</b></p><br> <p><b>Major duties:</b></p><br> <ul>
<li>Lead and manage projects or work-streams of a small to medium size and complexity (including analyzing and interpreting data, drafting report findings and attending client meetings)</li>
<li>Contribute to the planning and delivery of engagements including work plans, timelines, project management, and resource allocation</li>
<li>Liaise effectively with clients whilst working on engagements and act as an ‘ambassador’ for KPMG</li>
<li>Own deliverables of an engagement/project with minimal input of project leadership</li>
<li>Complete report writing, presentations and proposal preparation with minimal guidance</li>
<li>Develop expertise and knowledge of a variety of clients and markets</li>
<li>Produce and deliver high-quality engagement outcomes and deliverables for our clients, as well as building and maintaining relationships with clients, to develop a strong professional network over time</li>
<li>Identify risks and opportunities for improvement and make strategic and tactical recommendations to assist our client’s in achieving their short-term and long-term goals</li>
<li>Create a positive learning culture. Coach and counsel junior team members and help them to develop through effectively supervising, and mentoring</li>
<li>Contribute to practice and risk management, including thought leadership and business development activities</li>
</ul>
<p><b>Education requirements: </b></p><br>
<ul>
<li>Bachelor's degree in Accounting and/or Finance</li>
<li>Professional accounting and/or finance qualification (e.g., CPA, CA, ACCA, CFA)</li>
</ul>
<p><b>Work experience requirements</b>:</p><br>
<ul>
<li>A minimum of 5 years of financial accounting experience in a relevant organization (preferably in big four accounting firms - audit and/or accounting advisory teams)</li>
<li>Experience in MENA market highly recommended</li>
<li>Demonstrate expertise of industry (Energy, Healthcare, Financial Services, and/or Public sector) leading practices</li>
<li>Strong awareness of non-technical accounting matters (corporate finance, ESG, deals, tax, legal, etc.</li>
</ul>
<p><b>Technical skills requirements:</b></p><br>
<ul>
<li>Extensive technical accounting experience in IFRS and IPSAS</li>
<li>Strong analytical skills (an eye for detail and awareness of broader business issues)</li>
<li>Deep understanding of finance business processes and finance controls</li>
<li>Advance knowledge of Microsoft products such as Word, Excel and PowerPoint</li>
<li>Experience with Oracle, SAP, Power BI, Visio, Blueworks, Aries will be preferred</li>
</ul>
<p><b>Interpersonal skills:</b></p><br>
<ul>
<li>Ability to articulate views and ideas clearly, both written and verbal</li>
<li>Ability to work effectively, and collaboratively as part of a project team</li>
<li>Strong leadership and team-building skills</li>
<li>Sound decision making, analytical and problem-solving skills with strong attention to detail</li>
<li>Good presentation skills encompassing the ability to convey complex concepts accurately and succinctly</li>
<li>Use diverse sets of inputs to develop a broad perspective on business and people issues</li>
</ul>
<p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br>
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<h2 class="h5">Job description</h2>
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<p><b>Job Purpose</b></p><p>As a Legal Advisor in our manpower solutions firm, you will oversee and manage all legal matters relating to our operations. You will be responsible for ensuring strict compliance with local and international labor laws, drafting and reviewing complex commercial and employment contracts, and mitigating legal risks associated with contingent staffing, permanent placement, and global mobility. You will act as the key legal advisor to senior management and operational teams.</p><p><br></p><p><b>Key Responsibilities</b></p><p><b>Contract Management:</b> Draft, review, negotiate, and manage master service agreements (MSAs), service level agreements (SLAs), client vendor agreements, and candidate employment contracts.</p><p><br></p><p><b>Labor & Employment Law Compliance</b>: Monitor, interpret, and ensure company compliance with changing labor laws, immigration regulations, and employment standards across all regions of operation.</p><p><br></p><p><b>Credit Risk & Onboarding Management:</b> Review and approve credit terms for new clients during the onboarding phase, ensuring contract clauses regarding late payment penalties, interest, and collection fees are robust and enforceable.</p><p><br></p><p><b>Legal Collections & Debt Recovery</b>: Oversee the legal strategy for outstanding accounts receivable (AR); draft and issue formal demand letters, legal notices, and statutory warnings to non-paying clients.</p><p><br></p><p><b>Risk Management:</b> Identify potential legal risks in business operations, client partnerships, and recruitment processes, providing proactive strategies to mitigate them.</p><p><br></p><p><b>Dispute Resolution & Litigation:</b> Manage employee grievances, labor disputes, contract breaches, and client conflicts. Coordinate with external legal counsel when litigation is required.</p><p><br></p><p><b>Dispute Evaluation : </b>Analyze disputed invoices (e.g., disagreements over candidate placement fees, temp hours billed, or contract terms) and provide legal assessments on the probability of recovery versus litigation costs.</p><p><br></p><p><b>Corporate Governance </b>: Ensure the company maintains all necessary recruitment licenses, corporate registrations, and statutory compliance certificates.</p><p><br></p><p><b>Settlement Negotiations:</b> Lead negotiations for debt settlement agreements, payment structures, and restructuring plans with delinquent clients to secure company revenue while avoiding prolonged court battles.</p><p><br></p><p><b>Internal Advisory :</b> Provide clear, business-oriented legal advice to leadership, HR, and sales teams on complex recruitment scenarios, background screening, data privacy (e.g., GDPR), and worker classification (e.g., independent contractors vs. full-time employees).</p><p><br></p><p><b>Policy Development:</b> Formulate and update internal company policies, codes of conduct, and compliance frameworks to match evolving legal standards.</p><p><br></p><p><b>Requirements & Qualifications</b></p><ul><li>Education: Bachelor of Laws (LLB) or Master of Laws (LLM) from a recognized university.</li><li>Experience: Minimum of 5-8 years of corporate legal experience, with at least 2-3 years specializing in labor law, employment law, or the staffing/recruitment industry.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Skills:</b></p><ul><li>Exceptional drafting skills with a sharp eye for detail in commercial contracts.</li><li>Deep understanding of statutory compliance, labor relations, and immigration laws.</li><li>Strong negotiation and communication skills, with the ability to translate complex legal jargon into actionable business advice.</li><li>High ethical standards and professional integrity.</li><li>Ability to handle high-volume contract reviews in a fast-paced environment.</li><li>Languages : English & Arabic (Required)</li></ul><p><br></p></div>
<div>BE AN ESSENTIAL PART OF EVERYDAY LIFE</div><div><br></div><div>DHL Supply Chain is the world’s leading contract logistics provider, combining value-added and management services with fulfillment and distribution. At DHL Supply Chain, we are committed to looking after tomorrow and today through our Environmental, Social, and Governance (ESG) strategy. So what's it like to work for DHL Supply Chain? At DHL, we are proud of our international reach, bringing together people with diverse skills, experiences, cultures, and perspectives. We see the diversity of our employees as a genuine strength and foster a supportive environment where people are empowered with the tools, training, and opportunities they need to learn, grow, and succeed.</div><div><br></div><div>We are offering an exciting opportunity for the position of Senior Solutions Designer - Transport Europe & MEA.</div><div><br></div><div>In this role, you will lead the design of innovative and commercially competitive transport and network solutions for high-complexity customer opportunities across the E&MEA region. You will work closely with customers and cross-functional stakeholders to translate business requirements into scalable supply chain solutions, balancing operational excellence, financial performance, and sustainability objectives.</div><div>As a senior individual contributor, you will operate with a high degree of autonomy, lead solution design workstreams, influence senior stakeholders, and play a critical role in securing new business and renewing strategic customer partnerships.</div><div><br></div><div>This role is ideally suited to a strategic thinker who thrives in complex environments, confidently navigates ambiguity, and can transform data-driven insights into compelling customer solutions.</div><div><br></div><div>Key Traits for Success</div><div>•<span ></span>Self-starter with a high degree of autonomy</div><div>•<span ></span>Comfortable challenging assumptions, influencing stakeholders, and making decisions with imperfect information</div><div>•<span ></span>Combines strong analytical thinking with excellent customer-facing and presentation skills</div><div>•<span ></span>Experience managing complex logistics and transport solution design projects</div><div>•<span ></span>Ability to influence and collaborate across diverse international teams</div><div>•<span ></span>Commercially aware with a consultative mindset</div><div>•<span ></span>Brings the credibility and maturity required to represent DHL in executive-level discussions</div><div><br></div><div>This is a unique opportunity for someone looking to make a meaningful impact in a highly visible, customer-centric role across the E&MEA region.</div><div><br></div><div>What will your responsibilities be?</div><div>•<span ></span>Lead Solution Design workstreams to secure new business and renew existing contracts, driving growth and innovation in our transport solutions.</div><div>•<span ></span>Design complex transport networks and operating models supported by simulation, modelling, and routing optimization tools.</div><div>•<span ></span>Provide expert solution design and analytical insights for strategic customer opportunities, implementation projects, and supply chain re-engineering initiatives, ensuring alignment with operational and commercial objectives.</div><div>•<span ></span>Develop robust costing models, pricing strategies, and commercial recommendations that support profitable and competitive customer solutions.</div><div>•<span ></span>Work closely with Operations teams to ensure the successful implementation of awarded projects, fostering strong collaboration and a shared focus on customer success.</div><div>•<span ></span>Partner with Business Development and sector teams to identify customer requirements and create tailored transport solutions that meet operational, financial, and sustainability goals.</div><div>•<span ></span>Serve as a subject matter expert within assigned areas of expertise, driving knowledge sharing, capability development, research, and training across the organization.</div><div>•<span ></span>Create, present, and defend compelling solution concepts, business cases, and commercial proposals for both internal and customer audiences. Confidently challenge assumptions, influence decision-making, and represent DHL in senior customer engagements.</div><div>•<span ></span>Actively identify and leverage innovative practices, technologies, and industry trends across transport operations, fleet management, sustainability, automation, and digital solutions to enhance DHL’s value proposition.</div><div>•<span ></span>Develop and maintain strong collaborative relationships across functions including Business Development, Operations, Finance, Procurement, and IT, influencing alignment and continuously improving solution design processes and deliverables.</div><div>•<span ></span>Lead cross-functional project teams and drive outcomes through influence rather than formal authority.</div><div><br></div><div>You won’t find another Senior Solutions Designer - Transport Europe & MEA position like the one you’ll find with DHL Supply Chain. Now, here’s what we need from you:</div><div><br></div><div>•<span ></span>5+ years of experience in logistics, transport, supply chain engineering, or solution design, including ownership of complex transport and network optimization projects.</div><div>•<span ></span>Experience using transport modelling, simulation, and route optimization tools (e.g., Supply Chain Guru X, Paragon, Ortec, Log-hub, AnyLogic, or similar).</div><div>•<span ></span>Strong understanding of transport operations, logistics networks, and end-to-end supply chain processes.</div><div>•<span ></span>Proven ability to design scalable and innovative transport solutions for complex customer requirements.</div><div>•<span ></span>Strong commercial acumen with the ability to understand customer requirements, identify value drivers, and develop customer-centric solutions. Previous experience supporting business development, tenders, or sales pursuits is advantageous.</div><div>•<span ></span>Strong analytical thinking and advanced proficiency in Microsoft Excel for complex data analysis, supported by experience with modelling and simulation tools.</div><div>•<span ></span>Excellent customer-facing, communication, and presentation skills, with the ability to translate complex analyses into clear and actionable recommendations.</div><div>•<span ></span>Proven ability to lead cross-functional teams and influence stakeholders at multiple organizational levels without direct authority.</div><div>•<span ></span>Familiarity with DHL Supply Chain products, sectors, and capabilities is advantageous.</div><div>•<span ></span>Excellent verbal and written communication skills in English.</div><div>•<span ></span>Bachelor’s or Master’s degree in Supply Chain Management, Logistics Engineering, Business Administration, Economics, or a related field.</div><div><br></div><div>It will also be a plus if you have...</div><div>•<span ></span>Previous experience in transport operations environments such as dispatching, transport planning, Control Tower operations, carrier management, or network management.</div><div>•<span ></span>Knowledge of sustainable transport and logistics solutions, including electric vehicles, HVO and alternative fuels, LNG/CNG vehicles, multimodal and intermodal networks, and carbon reporting methodologies.</div><div>•<span ></span>Previous experience supporting customers, operations, or business development activities within Middle East and Africa markets.</div><div>•<span ></span>Additional European, Arabic, or other E&MEA language skills.</div><div>•<span ></span>Experience working within highly matrixed, multinational organizations.</div><div><br></div><div>The role is open for Dubai, UAE as a preferred location. </div><div><br></div><div>What do we offer?</div><div><br></div><div>•<span ></span>Inspiring and rewarding place to build your career: We work in a multicultural team environment where we collaborate and support each other</div><div>•<span ></span>Personal Growth and Professional Development: Your growth opportunity is important to us. We offer continuous training and career opportunities at DHL Supply Chain</div><div>•<span ></span>Flexibility: We offer flexible work hours and hybrid work model. We care about our work life balance</div><div>•<span ></span>Competitive salary package and corporate benefits</div><div><br></div><div>We are looking forward to receiving your application. Laura Voloncs is happy to answer your questions at laura.voloncs@dhl.com</div><div><br></div>
Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com
Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment.<br><br>Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided.<br><br>This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.<br><br>Email & Chat Support<br><br>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.<br><br>Account & Records Support<br><br>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.<br><br>Issue Resolution<br><br>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.<br><br>Ticket & Case Management<br><br>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.<br><br>Administrative & Data Entry Support<br><br>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.<br><br>Team Communication<br><br>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.<br><br>Preferred Qualifications<br><br>Previous professional experience is not required. Familiarity with any of the following may be helpful:<br><br>Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.<br><br>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.<br><br>Skills & Competencies<br><br>Customer Focus: Provide helpful and respectful assistance.<br><br>Communication: Explain information clearly and professionally.<br><br>Active Listening: Understand customer questions and concerns before responding.<br><br>Problem Solving: Follow established procedures to resolve routine issues.<br><br>Attention to Detail: Maintain accurate customer records and case notes.<br><br>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.<br><br>Patience: Remain calm and professional during difficult interactions.<br><br>Adaptability: Learn new systems, policies, and support procedures.<br><br>Dependability: Maintain consistent attendance, productivity, and communication.<br><br>Confidentiality: Handle customer and company information responsibly.<br><br>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br>Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.<br><br>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach.<br><br>You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support.<br><br>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering written communication, customer service scenarios, attention to detail, typing, problem solving, or basic computer proficiency.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.<br><br>Skills: Customer Support
Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment.<br><br>Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided.<br><br>This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.<br><br>Email & Chat Support<br><br>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.<br><br>Account & Records Support<br><br>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.<br><br>Issue Resolution<br><br>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.<br><br>Ticket & Case Management<br><br>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.<br><br>Administrative & Data Entry Support<br><br>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.<br><br>Team Communication<br><br>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.<br><br>Preferred Qualifications<br><br>Previous professional experience is not required. Familiarity with any of the following may be helpful:<br><br>Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.<br><br>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.<br><br>Skills & Competencies<br><br>Customer Focus: Provide helpful and respectful assistance.<br><br>Communication: Explain information clearly and professionally.<br><br>Active Listening: Understand customer questions and concerns before responding.<br><br>Problem Solving: Follow established procedures to resolve routine issues.<br><br>Attention to Detail: Maintain accurate customer records and case notes.<br><br>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.<br><br>Patience: Remain calm and professional during difficult interactions.<br><br>Adaptability: Learn new systems, policies, and support procedures.<br><br>Dependability: Maintain consistent attendance, productivity, and communication.<br><br>Confidentiality: Handle customer and company information responsibly.<br><br>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br>Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.<br><br>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach.<br><br>You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support.<br><br>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering written communication, customer service scenarios, attention to detail, typing, problem solving, or basic computer proficiency.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.<br><br>Skills: Customer Support
DXC Technology | United Arab Emirates | On-site DXC Technology is seeking an experienced Service Delivery Manager to lead and govern the delivery of complex, business-critical IT services within a large-scale technology environment in the UAE.<br>The Service Delivery Manager will be responsible for ensuring consistent service performance, operational excellence, customer satisfaction, SLA achievement, effective governance, and continuous improvement across multiple technology services, teams, vendors, and partners.<br>This role requires a strong combination of IT service management, operational leadership, stakeholder management, service governance, major incident oversight, and multi-vendor coordination.<br>Key Responsibilities Service Delivery & Operational Management Own end-to-end service delivery across assigned IT services and technology domains. Ensure services are delivered in accordance with agreed SLAs, KPIs, OLAs, contractual commitments, and quality standards. Monitor service performance, availability, reliability, capacity, and operational health. Coordinate service delivery activities across internal teams, technical towers, vendors, and partners. Identify service delivery gaps and drive corrective and preventive actions. Maintain operational readiness and service continuity across the environment. Ensure effective transition of new and changed services into BAU operations. IT Service Management Drive effective implementation and operation of ITIL-based service management processes. Provide governance across Incident, Major Incident, Problem, Change, Request, Configuration, Availability, Capacity, and Service Level Management. Ensure incidents and service requests are managed within agreed service levels. Drive root-cause analysis and permanent resolution of recurring service issues. Ensure effective change governance while minimizing operational risk and service disruption. Promote consistent service management standards across all delivery teams. Major Incident & Problem Management Provide leadership and oversight during critical and major service incidents. Ensure appropriate technical teams, vendors, and stakeholders are mobilized for rapid service restoration. Maintain clear communication and escalation throughout major incidents. Ensure comprehensive post-incident reviews and root-cause analyses are completed. Track corrective and preventive actions through to closure. Identify recurring operational trends and drive permanent remediation. Service Governance & Performance Establish and maintain effective service governance and reporting frameworks. Conduct regular service reviews with stakeholders, technical teams, vendors, and partners. Monitor and report performance against SLAs, KPIs, service quality measures, risks, and improvement plans. Produce clear management and executive-level service reports. Maintain service risks, issues, actions, and improvement plans. Ensure timely escalation and resolution of service performance concerns. Stakeholder Management Act as a key service delivery interface between DXC Technology, stakeholders, delivery teams, and technology partners. Build trusted relationships with senior stakeholders and service owners. Manage expectations and ensure clear, transparent, and timely communication. Translate technical service issues into clear business impact and resolution plans. Coordinate across multiple technical and business teams to achieve service objectives. Maintain a strong focus on customer experience and satisfaction. Vendor & Partner Management Manage service delivery across multiple vendors, partners, and technology providers. Monitor vendor performance against agreed service levels and contractual commitments. Coordinate resolution of cross-vendor incidents, problems, and operational dependencies. Drive accountability for service performance and improvement actions. Ensure effective collaboration across the wider service delivery ecosystem. Service Improvement Establish and maintain Continual Service Improvement (CSI) plans. Analyze service performance data, trends, recurring incidents, and customer feedback to identify improvement opportunities. Drive initiatives to improve service quality, stability, availability, efficiency, and customer experience. Identify opportunities for automation, process optimization, and operational efficiency. Track improvement initiatives through to measurable outcomes. Service Continuity & Resilience Support service continuity, availability, resilience, and disaster recovery requirements. Ensure operational teams maintain appropriate procedures, runbooks, escalation paths, and recovery processes. Participate in service continuity and disaster recovery exercises where required. Ensure operational risks and service vulnerabilities are identified and appropriately managed.<br>Required Experience Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related discipline.8+ years of IT service delivery / IT operations experience, including significant experience in a Service Delivery Manager or equivalent role. Proven experience managing complex enterprise IT services across multiple technology domains. Strong knowledge of ITIL and IT Service Management (ITSM) principles and processes. Demonstrated experience managing SLAs, KPIs, service performance, governance, and customer satisfaction. Strong experience in Incident, Major Incident, Problem, Change, and Service Level Management. Experience managing services within complex multi-vendor environments. Proven experience managing senior stakeholders and service review/governance meetings. Strong understanding of enterprise IT operations, infrastructure, applications, cloud, network, security, and service support environments. Experience with ITSM platforms such as Service Now or equivalent. Excellent leadership, communication, stakeholder management, analytical, and problem-solving capabilities.<br>Preferred Experience Previous experience managing large-scale technology services in the UAE or wider GCC region. Experience supporting complex, business-critical or high-availability technology environments. Experience working within large-scale, highly governed enterprise environments. Experience managing service transition from project delivery into BAU operations. Understanding of service continuity, disaster recovery, availability, capacity, and operational resilience. Experience managing multiple technology vendors and service providers. ITIL 4 Foundation, ITIL Managing Professional, or equivalent ITSM certification is highly desirable. Relevant Service Now, cloud, infrastructure, or service management certifications are advantageous.<br>What We Are Looking For<br>We are looking for a hands-on Service Delivery Manager who can maintain strong operational control while building trusted relationships with stakeholders. The successful candidate will understand how complex technology services operate end-to-end and will be able to coordinate multiple technical teams and vendors to maintain service quality, stability, availability, and performance.<br>The ideal candidate will combine strong ITSM knowledge, operational leadership, stakeholder management, service governance, and a continuous-improvement mindset. Join DXC Technology and play a key role in delivering reliable, high-quality technology services in the UAE.
DXC Technology | United Arab Emirates | On-site<br>DXC Technology is seeking an experienced Solution Architecture Lead to provide overall architecture leadership for a large-scale, complex technology transformation program in the UAE.<br>The Solution Architecture Lead will own the end-to-end solution architecture and technical design authority across the program, ensuring that solutions delivered across multiple technology domains are integrated, secure, scalable, resilient, and aligned with the overall technology strategy.<br>This is a senior technical leadership role requiring strong architectural breadth, hands-on solution experience, and the ability to lead architects, technical teams, vendors, and partners within a complex multi-vendor environment.<br>Key Responsibilities Architecture Leadership & Strategy Own and lead the overall end-to-end solution architecture across the program. Define the target solution architecture, architecture roadmap, principles, standards, patterns, and design guardrails. Translate complex business and technology requirements into scalable and sustainable architecture solutions. Ensure alignment across applications, integration, data, cloud, infrastructure, network, cybersecurity, and operational architecture. Provide technical direction and architectural leadership throughout the full program lifecycle. Ensure architecture decisions support business objectives, operational requirements, scalability, resilience, security, and long-term sustainability. Architecture Team Leadership Lead and coordinate solution architects, domain architects, technical leads, and other architecture resources across the program. Establish clear architecture responsibilities and ownership across technology domains. Provide technical guidance, mentoring, and direction to architecture and engineering teams. Ensure consistency of architecture standards and design principles across all workstreams. Resolve cross-domain architecture conflicts and drive technical decision-making. Act as the escalation point for complex architectural and technical issues. Architecture Governance & Design Authority Establish and lead architecture governance and design authority processes. Chair or facilitate architecture and technical design reviews. Review and approve high-level and detailed solution designs. Ensure architecture compliance across internal teams, vendors, partners, and technology providers. Maintain architectural decisions, standards, principles, patterns, and technical documentation. Identify and manage architectural risks, technical debt, constraints, and dependencies. Ensure deviations from agreed architecture are appropriately assessed, documented, and governed. End-to-End Solution Integration Ensure effective integration across all technology domains and program workstreams. Define and govern integration principles covering APIs, middleware, messaging, microservices, event-driven architectures, data exchange, and external interfaces. Identify cross-system dependencies and ensure interoperability across the technology landscape. Prevent architecture fragmentation, duplication, and incompatible technology decisions. Ensure individual technology components collectively form a coherent end-to-end solution. Cloud, Infrastructure & Resilience Provide architectural oversight across cloud, hybrid infrastructure, compute, storage, network, platforms, and associated services. Ensure architecture incorporates appropriate availability, scalability, capacity, performance, resilience, and disaster recovery requirements. Evaluate technology options and recommend appropriate architectural approaches based on technical, operational, security, and commercial considerations. Ensure infrastructure and platform architecture supports application and business requirements. Security by Design Ensure security is embedded throughout the architecture and solution lifecycle. Work closely with cybersecurity specialists to incorporate security requirements and controls into solution designs. Ensure appropriate consideration of identity and access management, data protection, encryption, network security, monitoring, resilience, and secure integration. Ensure architectural designs align with applicable security, governance, compliance, and risk requirements. Vendor & Partner Architecture Management Provide architectural oversight across multiple technology vendors, partners, and delivery teams. Review and challenge vendor solution designs and technical proposals. Ensure vendor solutions align with the overall target architecture and established standards. Identify architectural gaps, overlaps, dependencies, and integration risks across vendor solutions. Drive resolution of cross-vendor technical issues and design conflicts. Support technical evaluation and selection of platforms, products, and technology solutions. Stakeholder & Technical Leadership Act as the program's senior architecture authority and trusted technical advisor. Work closely with Program Leadership, business stakeholders, delivery teams, vendors, and technology partners. Present architecture strategies, decisions, risks, and recommendations to senior stakeholders. Facilitate architecture workshops and complex technical decision-making sessions. Translate complex technical concepts into clear business implications and recommendations. Balance strategic architecture objectives with pragmatic delivery requirements.<br>Required Experience Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.15+ years of technology experience, with substantial experience in Solution Architecture, Enterprise Architecture, or Technical Architecture leadership. Demonstrated experience acting as a Lead Solution Architect, Chief Architect, Solution Architecture Lead, or equivalent on large-scale technology transformation programs. Proven experience owning end-to-end architecture across multiple technology domains. Strong architectural understanding across applications, systems integration, APIs, data, cloud, infrastructure, networking, cybersecurity, and operational technologies. Proven experience leading architects, technical leads, and cross-functional technology teams. Strong experience within complex multi-vendor and systems integration environments. Experience establishing and operating architecture governance and design authority processes. Strong understanding of functional and non-functional requirements, including scalability, performance, availability, resilience, security, and disaster recovery. Experience reviewing and governing vendor and third-party solution designs. Strong stakeholder management, influencing, communication, and technical leadership capabilities.<br>Preferred Experience Previous experience delivering major technology transformation programs in the UAE or wider GCC region. Experience leading architecture for large-scale systems integration, digital transformation, cloud, infrastructure, applications, data, cybersecurity, or technology modernization programs. Experience working within complex, highly governed enterprise environments. Strong knowledge of cloud and hybrid architectures, including major platforms such as Microsoft Azure, AWS, or equivalent. Strong understanding of modern integration patterns, API management, middleware, microservices, and event-driven architectures. Familiarity with architecture frameworks and methodologies such as TOGAF, Archi Mate, or equivalent. Relevant architecture, cloud, cybersecurity, or technology certifications are advantageous.<br>What We Are Looking For We are looking for a senior architecture leader, not an architect focused exclusively on one technology domain.<br>The successful candidate will have the breadth to understand the complete technology landscape and the depth to challenge architecture decisions across multiple domains.<br>They should be capable of leading other architects, governing vendor designs, resolving complex cross-domain technical challenges, and ensuring that all technology components come together as a coherent, secure, resilient, and sustainable end-to-end solution.<br>The ideal candidate will combine technical credibility, architecture leadership, strong governance, stakeholder influence, and pragmatic decision-making.
<div><br></div><div><strong><font size="6">Regional HSQE Manager - IP</font></strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><strong>Job Purpose:</strong></p> <p>As a Regional HSQE Manager at DHL Industrial Projects, you will be a key figure in driving and maintaining Regional HSQE initiatives across the Middle East & Africa Region. This role requires a strategic and operational approach to ensure compliance with international and local HSQE standards, promoting a culture of safety excellence and environmental responsibility.</p> <p><strong><br> DHL Global Forwarding</strong> has an opening <strong>Regional HSQE Manager - IP</strong><strong>,</strong> <strong>Dubai</strong><strong>, United Arab Emirates. </strong>Join us in connecting people and improving lives!<br> <br> <strong>In this Regional HSQE Manager - IP position </strong></p> <ul> <li>Lead the implementation of global HSQE initiatives, adapting strategies to regional specifics while aligning with Global HSQE’s objectives.</li> <li>Ensure adherence to DHL IP HSQE policies and procedures, and compliance with international, national, and local HSQE legislation across their respective region, as applicable.</li> <li>Drive and foster the global HSQE strategy and culture amongst employees, subcontractors, vendors, and suppliers.</li> <li>Ensure all incidents are reported effectively and providing support for Incident root cause analysis with operational and leadership teams. Where necessary lead investigation teams for significant events.</li> <li>Partner with Operational Teams to ensure subcontractors are aware of and comply with DHL IP and client specific HSQE requirements through assessing and monitoring subcontractor HSQE capabilities and activities.</li> <li>Partner with sales and bid teams for HSQE input in tenders, RFQs, and sales processes.</li> <li>In collaboration with key leadership, identify and develop regional Key Performance Indicators (KPIs) to measure and enhance HSQE performance.</li> <li>Contribute to the development and management of project HSQE plans, in collaboration with teams, aligning with client and contractual requirements.</li> <li>Regular travel across assigned region to promote, monitor, and implement HSQE standards.</li> <li>Collect and analyse HSQE performance data, contributing to global KPIs and reporting systems.</li> <li>Provide expert HSQE support and guidance to regional team on company, client, and site-specific HSQE requirements and best practices.</li> <li>Collaborate with operational teams to share best practices and lessons learned in HSQE across different regions and projects.</li> <li>Identify and lead regional HSQE improvement initiatives, aligning with global standards and implement and oversee regional HSQE improvement plans.</li> <li>Establish and maintain key stakeholder relationships to drive and reinforce HSQE objectives.</li> <li>Participate in risk assessments and operational studies as per project HSQE requirements.</li> <li>Assist in the administration and implementation of HSQE training and development programs.</li> <li>Work closely with Engineering function to provide guidance, support, and expertise in the development and review, of engineering plans, ensuring they incorporate HSQE considerations throughout the life cycle of projects, whilst fostering a culture of innovation.</li> </ul> <p> <strong>Now, here is what we need from you!</strong></p><ul> <li>Champion career development within the HSQE team.</li> <li>Exemplify DHL’s commitment to HSQE Excellence, leading by example.</li> <li>Effectively communicate and promote HSQE initiatives.</li> <li>Conduct regular HSQE meetings, both virtually and in-person, across regions.</li> <li>NEBOSH (International) General Certificate or equivalent in HSQE discipline</li> <li>Certified within a recognized safety organisation (IOSH/SIA etc.)</li> <li>Recognised auditor in HSQE discipline (ISO 45001, ISO9001 or 14001)</li> <li>Recognised incident investigation certificate.</li> <li>NEBOSH National Diploma or equivalent in HSQE discipline</li> <li>Lead Auditor in ISO 45001, 14001 or 9001.</li> <li>Advanced incident investigation certificate (e.g., Kelvin TOPSET).</li> <li>Membership in a recognized safety organization (IOSH/SIA, etc.).</li> <li>Lifting Supervisors certificate.</li> <li>Rigger/Banksman certification.</li> <li>Recognised train the trainer certificate</li> <li>Minimum of 7 years’ experience in health and safety, with 3+ years in a leadership role.</li> <li>Experience in transport, lifting operations, and training delivery.</li> <li>Experience in delivering training across multiple skill levels.</li> <li>Preferred: experience in OOG/heavy transport and lifting operations.</li> <li>Working knowledge of safety management system applications</li> <li>Passionate about Health & Safety.</li> <li>Strong operational and leadership skills.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in continuous improvement methodologies.</li> <li>Skilled in stakeholder management and KPI development</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
Job description:<br><br> Job Purpose Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives. Key Accountability Areas HR Operations & Talent Management Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan. Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience. Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements. Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements. Monitor infant attrition and implement actions to enhance early employee retention. Employee Relations Manage employee relations matters in line with company policies and labor regulations. Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure. Provide guidance to line management on ER practices to maintain a positive and compliant work environment. Learning & Development Identify training needs in coordination with business units and support the preparation of annual training plans. Coordinate the execution of training programs, workshops, and development initiatives. Monitor training effectiveness and maintain training records and reporting. Office & Workplace Operations Manage office resources, supplies, and workspace utilization to ensure operational efficiency. Oversee service providers for office equipment, utilities, and support services. Monitor utility consumption and implement efficiency improvement initiatives. Ensure proper handling and distribution of mail and internal service requests. Reception & Visitor Management Ensure professional front desk operations and smooth visitor flow. Enforce visitor registration and building access control procedures. Hospitality & Catering Services Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors. Manage catering services in line with quality and safety standards. Ensure readiness and proper utilization of event facilities. Housing & Employee Services Manage housing allocation, in-out processes, and accommodation maintenance. Coordinate transportation services for employees. Ensure housing facilities comply with health, safety, and regulatory requirements. Security Services Oversee physical and electronic security systems including surveillance and access control. Manage security manpower deployment and performance monitoring. Lead incident handling and ensure implementation of emergency response procedures. Ensure compliance with security regulations and standards. Maintenance & Facilities Management Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure. Manage maintenance service providers and ensure asset functionality. Ensure compliance with HSE and regulatory requirements. Role Accountability HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Academic Qualification Bachelor Degree in Human Resources or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies Ad Hoc Reporting Calendar Maintenance Presentation Preparation Data Archiving Document Filing Issues Management Problem Solving Big Data Analytics Presentation Best Practices Work And Purchase Orders Oral/Written Communications <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com
We are looking for a hands-on leader to own cloud and security across Amana. This person is the senior authority for application security, cloud architecture, cloud security, and the engineering practices that keep our systems resilient. The title reflects the breadth of accountability, not the scale of a corporate hierarchy. Amana is a small company, and this role leads a compact function while remaining personally involved in the work. The right person has already led a small technical security team and is comfortable operating as its most senior engineer, initially supported by one engineer or analyst. They can review architecture, challenge engineering decisions, set priorities, and own outcomes across cloud, application security, vulnerability management, and incident readiness.<br>What you’ll do<br>Own cloud and security across our customer-facing and internal platforms, including application security, cloud architecture, security standards, and operational risk. Review product, engineering, and cloud designs for security and resilience risks before they become production issues. Run threat modeling for new features, integrations, APIs, authentication flows, payments, trading, admin tools, and data handling. Work directly with engineering and Dev Ops teams to identify, prioritize, and resolve vulnerabilities and control gaps across applications, architecture, cloud configuration, CI/CD, secrets, IAM, and access control. Lead secure architecture reviews across web, mobile, backend, AWS, GCP, and third-party integrations. Build a practical security program around the risks that matter most: account takeover, data leakage, privilege escalation, fraud vectors, API abuse, insecure admin access, supply chain risk, and production misconfiguration. Own vulnerability management across applications, cloud assets, dependencies, and infrastructure. Drive penetration testing, security assessments, remediation plans, and follow-through. Set and improve cloud and security controls for identity, access, network boundaries, secrets, logging, alerting, resilience, and production change management. Partner with engineering to make secure delivery part of normal delivery, not a separate ceremony. Support compliance and regulatory expectations with evidence, controls, and clear technical ownership. Prepare the company for security incidents: playbooks, escalation paths, logging coverage, tabletop exercises, and post-incident review. Lead a compact cloud and security function, initially the Head plus one engineer or analyst, including prioritization, work allocation, coaching, and accountability. Work directly with technology leadership on security priorities, trade-offs, and risk acceptance.<br>Essential skills and experience<br>10+ years across application security, cloud security, security engineering, platform engineering, Dev Sec Ops, or related technical security roles. Prior experience in fintech, banking, payments, trading, brokerage, crypto, or another regulated environment. Strong practical application security experience at architecture and system level: threat modeling, authentication, authorization, session management, API security, secure design, secrets handling, business logic abuse, and secure SDLC. Strong technical literacy and the ability to work directly with engineers. You should be able to understand and challenge code-level findings, but routine source-code review is not the primary responsibility of this role. Deep practical understanding of cloud architecture and security across AWS and GCP, including the judgment to set standards and challenge implementation decisions. Strong knowledge of IAM, RBAC, networking, WAF, logging, monitoring, secrets management, encryption, key management, and least privilege design. Strong working knowledge of cloud infrastructure, CI/CD, infrastructure as code, Linux, reliability, and production operations. This is not a Kubernetes specialist role. Experience running or coordinating penetration tests, vulnerability scans, dependency scanning, SAST/DAST, cloud posture reviews, and remediation tracking. Good judgment on risk. Able to separate theoretical issues from problems that can actually hurt the business. Experience working with compliance, audit, legal, product, and engineering without turning security into paperwork theatre. Strong written communication. Able to explain technical risk clearly to executives and engineers. Proven experience leading a small technical team while remaining personally hands-on, including setting priorities, allocating work, coaching, and owning outcomes. Our office is in the UAE, and onsite presence is preferred, but we are open to remote candidates.<br>Strongly preferred<br>Experience securing trading platforms, investment products, wallets, payments, onboarding/KYC flows, or financial APIs. Experience with modern web, mobile, and backend application stacks. Prior software engineering experience is an advantage. Experience with cloud incident response, breach investigation, forensics basics, or security monitoring. Security certifications such as CISSP, CSSLP, OSCP, AWS Security Specialty, GCP Professional Cloud Security Engineer, or other credible security certifications. Experience with bug bounty programs or external researcher intake. Experience building security programs in companies where engineering speed still matters.<br>What this role is not<br>This is not a classic Head of Dev Ops role. This person will not run every deployment or production operations ticket, but will remain accountable for cloud architecture, security standards, and cloud risk. This is not a platform empire role. The priority is effective ownership of cloud and security, not building a large Dev Ops or platform organization. This is not a policy-only security role. This person must be able to inspect systems, review application and cloud architecture, challenge engineering decisions, and work with engineers until material risks are resolved. This is not a large management role. The function is expected to remain compact, initially the Head plus one engineer or analyst.<br>What success looks like<br>Our most important applications have clear threat models and known risk owners. Critical vulnerabilities are found earlier and fixed faster. Cloud architecture, production access, secrets, IAM, network boundaries, and admin surfaces are controlled and reviewed. Security issues are tracked with the same seriousness as product and engineering work. Penetration tests produce fewer surprises over time. Engineering teams know what good security looks like and can apply it without waiting for a committee. Leadership has a clear view of real security risk, not a long list of low-value findings.
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical **Quantity Surveyor** to join our dynamic team in Al Ain, United Arab Emirates. In this role, you will be responsible for managing project costs, controlling expenditures, and ensuring financial certainty throughout the project lifecycle. You will work collaboratively with project teams, contractors, and stakeholders to deliver exceptional value and maintain transparent cost management practices. This is an excellent opportunity to leverage your expertise in cost control and contribute to the successful delivery of construction projects in a fast-paced, innovative environment.</p><br><ul><li>Manage and control project expenditures on behalf of the contracting entity, ensuring all payments comply with contractual reimbursement principles, including schedules of rates, bills of quantities, and materials tracking</li><li>Develop, implement, and maintain cost management strategies and procedures aligned with industry best practices and contractual terms and conditions</li><li>Monitor and forecast anticipated final project costs, reviewing and approving cost forecasts to ensure financial certainty and budget adherence</li><li>Oversee the management of variations, amendments, and variances, including monthly cashflow forecasting and the application of contractual provisions as required</li><li>Review and approve monthly post-contract valuations, cost reports, variation orders, and final accounts for individual work packages</li><li>Prepare and analyze cost reports, providing clear and transparent communication to project stakeholders regarding financial performance and budget status</li><li>Support the project team in responding to contractor claims and disputes, providing specialist advice on contractual and financial implications</li><li>Conduct thorough reviews of schedules of rates and bills of quantities prepared by cost consultants, offering recommendations to support pre-tender estimates and budgets</li><li>Collaborate with the supply chain, contractors, consultants, and suppliers to foster effective relationships and ensure optimum value for money in procurement and project delivery</li><li>Utilize digital measurement, cost planning, and tender document tools to streamline cost management processes and enhance accuracy</li><li>Escalate cost control matters and non-conformances to project leadership as appropriate, maintaining transparency and accountability</li><li>Provide specialist expertise and advice on financial implications of identified and potential project risks</li></ul><br>Qualifications<br><ul><li>Bachelor's degree (BSc) or Master's degree (MSc) in Quantity Surveying, Cost Management, or a related field</li><li>Professional qualification and registration with a recognized statutory body such as RICS (Royal Institution of Chartered Surveyors) or equivalent professional organization</li><li>Proven experience in cost control, cost management, and financial analysis within construction or infrastructure projects</li><li>Strong proficiency with digital measurement tools, cost planning software, and tender document management systems</li><li>Demonstrated expertise in post-contract valuations, variation management, and cashflow forecasting</li><li>Excellent understanding of construction contracts, contractual principles, and bills of quantities</li><li>Strong numerical aptitude and analytical skills with the ability to interpret complex financial data</li><li>Exceptional written and verbal communication skills, with the ability to prepare clear and comprehensive cost reports</li><li>Proven ability to negotiate with vendors and suppliers while maintaining cost efficiency</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Collaborative mindset with the ability to work effectively with cross-functional teams, contractors, and external stakeholders</li><li>Problem-solving abilities and decisiveness in addressing cost control challenges</li><li>Proficiency in Microsoft Office Suite and other relevant project management software</li><li>Knowledge of risk assessment and mitigation strategies in project cost management</li><li>Familiarity with UAE construction industry standards and practices is preferred</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<p><b><b>WHAT MAKES US, US </b></b></p><br><p>Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team</p><br><p><b><b>Why this role is important to us:</b></b></p><br><p>The Business Development Representative (BDR) reports to the Managing Director for Middle-East and Africa and works very closely with the sales, pre-sales and marketing teams. Your role would be fundamental, concentrating on the MEA market. This role offers excellent opportunities for career development with a focus on honing skills to transition into a Sales Manager role.</p><br><p>The primary responsibilities of the BDR are to target, build intelligence and engage with key personas in the region with a remit to identify new business opportunities for the sales team. This person will be responsible for interacting and qualifying new prospects, primarily by phone, social media and email but could extend to face to face meetings. The candidate will also monitor government and public sector industries for tenders that are issued.</p><br><p>We desire a cooperative professional who brings vitality to their work and prospers in a creative business landscape. Success of the role will be measured by prospect pipeline development in support of new business.</p><br><p><b><b>What you will be responsible for</b></b><br>To discover and qualify opportunities for the sales team to pursue in target accounts, the BDR:</p><br><ul><li>Effectively initiates communication via the phone, email, social media and interact with relevant stakeholders to deliver SimCorp messages that resonate with the recipient.</li><li>Screens, qualifies and nurtures inbound marketing leads using SimCorp’s sales best practices.</li><li>Follows up on in-bound marketing leads and inquiries resulting from marketing campaigns to discover if there is a sales opportunity by using the BANT criteria (Budget, Authority, Need and Time line).</li><li>Assists with Account Based Marketing for key target accounts to build intelligence, share targeted content with prospect, develop a relationship and uncover opportunities.</li><li>Oversees the invitation process for SimCorp promotional activities, ensuring the attraction and retention of prospective and current client interest.</li><li>Enriches, updates and cleans the CRM system SalesForce. Research new contacts and keep accounts and contact information up to date.</li><li>Logs all interaction in SalesForce and use SalesForce reports to support the work.</li><li>Provides product and solution information to prospective and current customers, keep up-to-date on knowledge of the industry, as well as competitive posture of company.</li></ul><p><b><b>You contribute to the team work by:</b></b></p><br><ul><li>Working closely with the Sales and Marketing team to ensure that a consistent message is communicated to our prospects, customers or business partners.</li><li>Providing feedback on marketing campaigns based on information gathered, to contribute campaign.</li><li>Supporting sales with appointment setting.</li></ul><p><b><b>And to perform at a high level, the ideal candidate is also expected to:</b></b></p><br><ul><li>Learn and effectively utilizes SimCorp selling concepts and techniques.</li><li>Develop and maintain solid knowledge of SimCorp, our product offerings, and solution features/benefits.</li></ul><p><b><b>What we value</b></b></p><br><p>Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest.</p><br><ul><li>Have relevant work experience (1-5 years) in a similar position either at a capital markets firm or at a software solutions provider servicing the buy-side or sell-side markets.</li><li>Possess a basic understanding of capital markets, investment operations and portfolio management systems via studies or a first professional experience. A knowledge of SimCorp (or competing) products and services is advantageous.</li><li>Language skills: English & Arabic</li><li>Understand the concept of complex solution selling where a consultancy approach to sales is required.</li><li>Able to make high volume of outreaches to present ideas and concepts that lead to prospect/client engagements.</li><li>Advanced PC skills (Excel, Outlook, Word, PowerPoint).</li></ul><p><b><b>Benefits</b></b></p><br><p>Attractive salaries, bonus schemes, house allowance are essential for any work agreement. However, in SimCorp, we believe we can offer more.</p><br><p>Therefore, in addition to the traditional benefit scheme, we provide an extensive work-life balance and opportunities for professional development: there is never just one route - we offer an individual approach to professional development to support the direction you want to take.</p><br><p><b><b>Next steps</b></b></p><br><p>Applications are continuously assessed, so please send your CV in English as soon as possible. For those keen on exploring opportunities with SimCorp but questioning the alignment with this position, we welcome you to submit your CV for consideration. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you in discovering the right role for you. The approximate time to consider your CV is three weeks.</p><br><p>We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process, we will ask you to provide your feedback, which is highly appreciated</p><br><p><b><b>WHO WE ARE </b></b></p><br><p>For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients</p><br><p><b><b>Please note: Only applications sent through our system will be processed.</b></b></p><br><p><b><b>#Li-hybrid</b></b></p><br> </div>
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<p><strong>JOB SUMMARY / INTRODUCTION</strong></p><br><p>The role is responsible for managing of credit limits relating to credit facilities and guiding the team members in the day-to-day transactions with respect to limit encoding & control. Further, he/she is responsible for ensuring that the team complies with the approved terms and adheres to policies, process and procedures of FAB Head office, representative offices, international branches and regulators.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Authorize / Process/ Encode credit limits and to ensure accurate detailing into the Banks Systems along with maintenance of Banks & Country Limits as per Credit Approvals Maintaining accuracy with regards to application of interest rates, commissions, fees and charges.</li><li>Authorize/ Process / Encode maintenance of CCIB obligor details based on the requests received from UAE and international branches in line with the local regulations of the respective jurisdictions.</li><li>Authorize / Process / Prepare day to day transactions – Loan memos, Processing tickets, PPC discounting/ settlements, SVC etc.</li><li>Authorize / Process / Encode monthly activities such as annual review of credit limits in GLCMS.</li><li>Authorize / Process memos for provisioning of accounts, customer grade changes, suspension of interest and passing relevant write-off entries.</li><li>Authorize / Prepare Liability/No Liability Certificates / Letters.</li><li>Ensure 100% satisfaction rating by internal customers by providing superior service quality, manage internal customer relationships and ensure that queries and exceptions are addressed efficiently with proactive measures.</li><li>Ensure timely response to service and support requests, queries, escalations and deficiency reports.</li><li>Stay abreast of latest developing concepts, new regulations by the UAE Central Bank, other legal entities and Corporate Credit guidelines.</li><li>Ensure adherence to published Standard Operation Procedures (SOP), Service level agreements (SLA’s) and understanding of relevant products, procedures and Delegation of Authority (DOA) of the Bank.</li><li>Support Team Leader (TL’s) in distributing work among team members and ensure smooth flow of day-to-day transactions.</li><li>Assist TLs in monitoring work submission channels (emails and other workflow management systems in use) for daily task allocation within the Unit, to ensure task completions and update internal stakeholders accordingly.</li><li>Authorize / Prepare instruction memos to Loan operations for disbursement, changes in repayment, settlements, maintenance and collection of various fees etc.</li><li>Authorize / Prepare instruction Memos to Client Service (CS) team for release of excess margin held against facilities as per approved terms.</li><li>Authorize / Prepare instruction memos for amendment of interest rates of overdraft pricing linked to fixed deposits, deferring loan instalments, extending loan maturity date etc.</li><li>Authorize / Process / Encode Bank and Country limits as per approval.</li><li>Authorize / Process upload of interest rates codes in Bank systems.</li><li>Prepare various reports as and when requested by HO-CCU & Sanction/HO-CAD/Senior Management.</li><li>Undertake special projects/assignments as and when requested by Line Manager/ HO-CCU& Sanction / HO-CAD/ Senior Management.</li><li>Report KRI’s and Operational loss incidents in a timely manner.</li><li>Proactive engagement with key stakeholders and ensure operational continuity without any process breach.</li><li>Recognize and highlight process enhancement opportunities.</li><li>Provide guidance and on the job training for staff, conduct knowledge sharing sessions and monitor performance of the team.</li><li>Ascertain adequate training of team members.</li><li>Ensure adequate back-ups for self and team members during leave period.</li><li>Timely archiving of transactional documents as per Unit’s process.</li><li>Maximize available manpower to meet business deliverables.</li><li>Policies, Systems, Processes & Procedures: Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank.</li><li>Continuous Improvement: Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.</li><li>Reporting: Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.</li><li>Zero Loss; NIL near miss / income leakage event; target zero high risk error.</li><li>Target zero complaints, minimum 95 % adherence to TAT standards as agreed with business. Achieve more than 90% satisfaction score in the internal customer survey.</li><li>NIL unauthorized breaches in Policy/regulatory requirements and SOPs. Satisfactory rating in all audits - INA/RMU/ORC.</li><li>NIL breaches in housekeeping (reconciliations, tracers, activity tracker, etc.).</li><li>NIL critical findings in regulatory /external/internal audits.</li><li>No. of PI (process improvement) proposals found beneficial by management. No. of successful PIs implemented.</li><li>Work with the line manager in introducing strong tools/processes to identify/ease BAU risks attached to the unit.</li><li>Pursue opportunities for enhancing operative efficiencies along with adequate monitoring.</li><li>Ensure excellent housekeeping standards at all times.</li><li>Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.</li><li>Authorised to take decisions as per the approved authorisation matrix.</li></ul><p><strong>REQUIREMENTS / QUALIFICATIONS</strong></p><br><ul><li>Bachelor’s degree or related discipline.</li><li>Relevant experience in the banking sector with at least 3 years in similar positions of progressively increasing managerial responsibilities in the credit facility function.</li></ul><p><strong>Preferred / Beneficial</strong></p><br><p>Not specified in source.</p><br><br> <b>About Us:</b><br> First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.<br> <b>Life at FAB:</b><br> Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization<br> <b>Career Development:</b><br> FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.<br> <b>Our Values:</b><br> At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.<br> Join our team and be part of a journey to shape the future of banking.<br> </div>
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<p><b>Title:</b></p><br><br>Senior Electrical Engineer (Offshore)<br><br><p><b>"Belong, Connect, Grow, with KBR !</b></p><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><p><b><span>Job Description – </span></b><span>Senior Engineer (EELE30)</span></p><br><br><p><b><span>Title:</span></b> <span>Senior Electrical Engineer</span></p><br><br><p><b><span>Company:</span></b><span> KBR - Inhouse Engineering</span></p><br><br><p><b><span>Location:</span></b><span> Abu Dhabi, UAE - KBR Office</span></p><br><br><p><b><span> Key Consideration:</span></b></p><br><br><p><span>Preference will be given to candidates holding valid OPITO-approved T-BOSIET/BOSIET and H₂S certifications with a minimum validity of six months. The selected candidate will be required to travel ADNOC offshore on a rotational basis to conduct site surveys, support brownfield assessments, verify existing installations, and obtain project-specific engineering data necessary for design and execution.</span></p><br><br><p><b><span>Job Purpose</span></b></p><br><br><ul><li><span>The Senior Electrical Engineer is responsible for the design, review, coordination, and execution of electrical engineering activities for ADNOC offshore oil and gas facilities during Concept, FEED, Detailed Engineering, EPC, Brownfield modifications, and commissioning phases. The role involves developing electrical engineering deliverables, ensuring compliance with ADNOC standards, international codes, project specifications, and HSE requirements while providing technical guidance to junior engineers and designers</span></li></ul><br><p><b><span>Key Responsibilities</span></b></p><br><br><ul><li>Read, understand and implement client specifications / local / international standards.</li><li>Develop electrical design philosophies, technical specifications, design basis, standards & procedures, and engineering calculations.</li><li>Prepare technical specifications and datasheets for electrical items with minimum supervision.</li><li>Provide inputs to designers for preparing electrical layouts and check the work performed by designers.</li><li>Prepare load list, load calculations, cable sizing, earthing and lighting calculations including preparation of cable schedules and interconnection diagrams.</li><li>Review of Offshore Navigational light and helideck lighting layout.</li><li>Prepare Material Requisition, perform offer evaluation, TBE, vendor drawing review, attending FAT for all major electrical equipment / packages.</li><li>Technical review of mechanical packages including offer review, TBE, VDR and coordination for engineering interfaces.</li><li>Ability to perform / review complex engineering calculations including Power System Studies using ETAP/SKM.</li><li>Provide technical governance and ensure consistency of engineering deliverables across projects.</li><li>Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines.</li><li>Understand and implement relevant HSE aspects while performing assigned tasks.</li><li>Support brownfield modifications, shutdown projects, and offshore platform upgrades.</li><li>Conduct offshore site surveys and verification activities.</li><li>Support constructability, operability, and maintainability reviews.</li><li>Participate in HAZID, HAZOP, Constructability, and Design Reviews.</li><li>Participate in technical meetings, design reviews, and project audits.</li><li>Support technical queries and management of changes throughout project execution.</li><li>Resolve technical issues arising during engineering, procurement, construction, and commissioning phases.</li><li>Support electrical safety reviews and hazardous area classification compliance.</li><li>Ensure engineering deliverables meet project quality requirements and schedules.</li><li>Support technical queries and management of changes throughout project execution.</li></ul><br><p><b><span>Electrical Design</span></b></p><br><br><ul><li>Prepare & Review of:<ul><li>Electrical load lists and load summaries</li><li>Power system studies</li><li>Single Line Diagrams (SLDs)</li><li>Electrical philosophies</li><li>Equipment specifications and datasheets</li><li>Electrical Equipment sizing calculation</li><li>Subsea cable sizing calculation</li><li>Cable schedules and cable routing layouts</li><li>Earthing and lightning protection designs</li><li>Hazardous area layouts and equipment schedules</li><li>Electrical layouts, lighting designs, and equipment installation drawings</li><li>Navigational and Helideck lighting design</li></ul></li></ul><br><ul><li>Prepare MR, TBE and Review/approve vendor documents for major electrical equipment including:<ul><li>Gas Turbine Generators</li><li>Diesel Generators</li><li>Solar Power System</li><li>Motors</li><li>Transformers</li><li>Switchgear</li><li>Motor Control Centers (MCCs)</li><li>Variable Speed Drives (VSDs/VFDs)</li><li>UPS systems</li><li>Battery systems</li></ul></li></ul><br><ul><li>Electrical system adequacy assessments and studies for brownfield facilities.</li><li>Ensure electrical system modifications are fully integrated with existing operational facilities.</li></ul><br><p><b><span>Power System Engineering</span></b></p><br><br><ul><li>Perform & Knowledge in<ul><li>Load flow studies</li><li>Short circuit studies</li><li>Motor starting studies</li><li>Transient stability studies</li><li>Harmonic analysis</li><li>Arc flash assessments</li><li>Protection coordination studies</li><li>Relay setting calculations</li></ul></li><li>Ensure safe and reliable operation of electrical distribution networks and critical power systems.</li><li>Evaluate system expansion requirements and future capacity needs.</li></ul><br><p><b><span>Compliance & Standards</span></b></p><br><br><ul><li>Ensure full compliance with ADNOC specifications, standards, and project-specific requirements.</li><li>Ensure compliance with IEC, IEEE, NFPA, API, NEMA, BS EN and ATEX/IECEx standards.</li><li>Ensure compliance with electrical safety regulations and hazardous area requirements.</li></ul><br><p><b><span>Interface & Coordination</span></b></p><br><br><ul><li>Coordinate closely with Process, Mechanical, Piping, Instrumentation & Control, Telecommunications, Civil, Structural, and HSE disciplines to ensure seamless integration of design solutions.</li><li>Participate interdisciplinary design reviews, technical workshops, and engineering resolution meetings.</li><li>Liaise with Clients, Vendors, OEMs, Certification Authorities, and third-party stakeholders to ensure technical compliance and resolve engineering challenges.</li><li>Support procurement, construction, commissioning, pre-commissioning, and start-up activities.</li></ul><br><br><br><p><b><span>Project Execution</span></b></p><br><br><ul><li>Identify technical and execution risks and implement effective mitigation.</li><li>Ensure timely resolution of technical issues and effective implementation of Management of Change (MOC) processes.</li><li>Design reviews, technical assurance activities, and value engineering initiatives to optimize project outcomes.</li><li>Ensure maintainability, operability, reliability, lifecycle performance, and asset integrity considerations are embedded within the design.</li><li>Ensure adherence to QA/QC procedures, engineering standards, procurement requirements, and project execution procedures.</li><li>Maintain awareness of emerging innovative technologies including electrical digitalization, condition monitoring, smart substations, power management systems, and energy optimization solutions.</li></ul><ul><li>Coordinate and participate in OEM electrical equipment/system adequacy assessments and review and approve adequacy study reports.</li></ul><br><p><b><span>Experience</span></b></p><br><br><ul><li>8+ years of experience in Oil & Gas / industrial projects</li><li>Minimum 3 years in offshore oil and gas projects.</li><li>ADNOC Offshore project experience is desirable .</li><li>Proven experience in Concept, FEED, Detailed Engineering, and EPC phases.</li><li>Extensive experience in brownfield modifications and offshore facilities upgrades.</li><li>Advanced level of proficiency with Microsoft Office 365 applications specifically: Outlook, Excel, PowerPoint, SharePoint, Teams, and Word</li><li>Good written and oral communication skills</li><li>OPITO Approved BOSIET/T-BOSIET Certification.</li><li>Offshore Site Survey and Brownfield Assessment experience.</li></ul><br><p><b><span>Qualifications</span></b></p><br><br><ul><li><span>Bachelor’s degree in electrical engineering, or equivalent.</span></li></ul><br><p><b><span>Technical Skills</span></b></p><br><br><ul><li>Expertise in the design, specification, and implementation of Electrical System.</li><li>Comprehensive knowledge of power generation, transmission, distribution, and utilization systems.</li><li>Knowledge of ETAP, SKM, DIgSILENT and AVEVA/SPEL Electrical is preferable.</li><li>In-depth knowledge of hazardous area classification, equipment selection, certification requirements (IECEx/ATEX), and installation practices for hazardous zones.</li><li>Thorough understanding of FEED and Detailed Engineering deliverables, document management systems, MOC processes, and project controls.</li><li>Experience with emergency power systems, Solar Power System, Navigational light system, UPS systems, battery systems, and Power Management Systems (PMS).</li><li>Thorough understanding of offshore electrical installations and ADNOC design requirements.</li><li>Excellent communication, stakeholder management, project coordination, and organizational skills.</li></ul><br><p><b><span>What We Offer:</span></b></p><br><br><ul><li>Opportunities for professional development and career advancement.</li><li>Engaging and collaborative work environment with a commitment to safety and sustainability.</li><li>Exposure to high-profile ADNOC offshore and onshore projects.</li><li>Opportunity to work with multidisciplinary engineering teams delivering industry-leading solutions.</li></ul><br><br><br><br> </div>
<p>The Creative Lead owns how the brand looks, sounds, and feels across every touchpoint from a paid social thumb-stop to a CRM welcome flow to the homepage above-the-fold. This is a hands-on maker role. You will personally design and produce the assets paid ad creative, website pages, CRM emails, and social content as well as set the direction for them. Roughly 60–70% of your time is spent creating; the rest is direction and review. This is also an AI-first creative role. Approximately 90% of our content is produced using AI tools image generation, video generation, motion, copy, voice, and asset versioning. You are not expected to draw every frame; you are expected to direct, prompt, curate, and finish AI output to a brand-quality standard, at a volume and speed traditional production cannot match.</p><p><strong> 1. Brand & Creative Direction</strong></p><ul><li><p>Own and evolve the brand's visual identity, tone of voice, and creative platform across all channels.</p></li><li><p>Translate brand strategy into creative territories, campaign concepts, and executional guardrails.</p></li><li><p>Maintain and enforce brand guidelines; act as the final quality gate before anything goes live.</p></li><li><p>Build and manage the brand asset system: logo usage, typography, colour, photography and illustration direction, motion principles, sonic identity where relevant.</p></li><li><p>Define what "on-brand" means in an AI context reference libraries, style locks, character and product consistency, and the quality bar below which AI output does not ship.</p></li></ul><p><strong>2. AI-Led Creative Production</strong></p><ul><li><p>Produce roughly 90% of brand content using AI image, video, motion, copy, and voice tools.</p></li><li><p>Build and own the brand's prompt library and reusable prompt systems so output is repeatable, not lucky.</p></li><li><p>Maintain brand consistency across AI output, trained styles, reference sets, seed and style locking, character and product fidelity.</p></li><li><p>Post-produce AI output to a finished standard: retouching, compositing, upscaling, colour, motion cleanup, typography and layout in Figma or Adobe.</p></li><li><p>Use AI to scale versioning sizes, ratios, languages, audience variants so campaigns launch with enough creative volume to test properly.</p></li><li><p>Continuously evaluate new AI tools and models; run structured tests and adopt what raises quality or speed.</p></li></ul><p><strong>3. Storyboarding & Concept Development</strong></p><ul><li><p>Produce storyboards and animatics for video, social-first content, and product films.</p></li><li><p>Build modular storyboards designed for multi-format cut-downs (16:9, 9:16, 1:1, 4:5) and multi-market versioning.</p></li><li><p>Use AI to move from concept to animatic quickly, so ideas are pressure-tested visually before production spend.</p></li></ul><p><strong>4. Paid Media Campaigns</strong></p><ul><li><p>Concept, design, and produce creative for full-funnel paid campaigns across Meta, TikTok, Google/YouTube, Snapchat, and programmatic display.</p></li><li><p>Build out the full asset matrix yourself every size, ratio, language, and audience variant a campaign needs to launch.</p></li><li><p>Build creative testing frameworks: hook variants, formats, messaging angles, UGC vs. polished, static vs. motion.</p></li><li><p>Use AI to generate high-volume test variants so creative testing is limited by strategy, not production capacity.</p></li><li><p>Work with the Performance team to read creative performance data (CTR, thumb-stop rate, hold rate, CPA, ROAS) and turn insight into the next creative iteration.</p></li><li><p>Ensure every asset meets platform specs, safe zones, and best practice while still feeling like the brand.</p></li></ul><p><strong>5. Social Media</strong></p><ul><li><p>Set the creative direction for organic social — the visual system, content pillars, and voice per platform.</p></li><li><p>Shoot, edit, design and generate always-on content: short-form video, carousels, stories, editorial, community and reactive content.</p></li><li><p>Balance brand-led craft with platform-native, fast-turnaround content that feels current.</p></li><li><p>Use AI to turn reactive and cultural moments around in hours, not weeks.</p></li><li><p>Direct creator and influencer content so it stays on-brand without losing authenticity.</p></li><li><p>Keep the team ahead of platform, format, and cultural trends and decide which are worth acting on.</p></li></ul><p><strong>6. CRM & Lifecycle</strong></p><ul><li><p>Design and build creative for email.</p></li><li><p>Design and maintain a modular email template and component system for speed and consistency.</p></li><li><p>Direct creative across the lifecycle: welcome, onboarding, nurture, abandoned cart, win-back, loyalty, VIP, re-engagement.</p></li><li><p>Use AI to produce personalized and segmented creative variants at scale.</p></li><li><p>Ensure creative is accessible and renders correctly across clients and devices — dark mode, image-off, mobile-first.</p></li></ul><p><strong>7. Website & Digital Experience</strong></p><ul><li><p>Lead creative direction for the website: art direction, layout, hierarchy, motion, and imagery.</p></li><li><p>Design and build campaign landing pages, PDPs, and always-on brand pages, including building and publishing in the CMS.</p></li><li><p>Generate and art-direct AI product, lifestyle, and background imagery for web at the volume the catalogue requires.</p></li><li><p>Work with UX/Product and Web Development to balance brand expression against usability, accessibility, and page speed.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience</p><ul><li><p>6–8+ years in creative roles, with at least 2 in a lead, art director, or creative director capacity.</p></li><li><p><strong>Demonstrable experience producing commercial creative with AI tools at scale — this is a hard requirement, not a nice-to-have.</strong></p></li><li><p>Proven experience building or evolving a brand identity, not just executing within one.</p></li><li><p>Track record of shipping integrated campaigns that ran across paid, social, CRM, and web simultaneously.</p></li><li><p>Experience directing video production from storyboard through final delivery.</p></li><li><p>Experience managing and developing a creative team and/or agency partners.</p></li><li><p>Demonstrable experience as a high-volume producer of assets across paid, web, CRM, and social — you must be able to show work you made with your own hands, not only work you directed.</p></li><li><p>Portfolio required — must show campaign thinking, storyboards or motion work, AI-produced work, and evidence of results, not just finished pretty assets.</p></li></ul><br><p>Craft & Technical Skills :</p><br><p><strong>AI tools — required</strong></p><br><ul><li><p>Image generation: </p></li><li><p>Video and motion: </p></li><li><p>Editing and post: </p></li><li><p>Voice and audio:</p></li><li><p>Copy and concepting: </p></li><li><p>Advanced practice: </p></li></ul><p><br><strong>Design & art direction</strong></p><br><ul><li><p>Strong typographic, layout, and colour craft</p></li><li><p>Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere)</p></li><li><p>Motion design and editing fundamentals; ability to storyboard and cut a rough</p></li><li><p>Photography and video art direction; understanding of lighting, composition, and post</p></li></ul><p><br><strong>Channel-specific</strong></p><br><ul><li><p>Platform-native creative literacy across Meta, TikTok, YouTube, Snapchat, and Pinterest</p></li></ul><br><p><strong>Commercial & analytical</strong></p><br><ul><li><p>Comfortable reading performance dashboards and creative reporting</p></li><li><p>Understands the funnel and how creative intent changes from awareness to conversion to retention</p></li><li><p>Can design and interpret creative A/B tests</p></li><li><p>Budget and production cost management</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently recruiting for PMC Site Piping Engineer role to support our ADNOC Onshore project in Abu Dhabi, United Arab Emirates.</p><br><p>Due to the nature of the projects and client expectation, the position will be based at onshore site in Abu Dhabi, United Arab Emirates. </p><br><p><strong>The Role</strong></p><br><p>The Site Piping Engineer is responsible for overseeing, supervising, and managing all piping construction activities at site to ensure projects are executed safely, on schedule, within budget, and in full compliance with ADNOC standards, project specifications, and international codes.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. </p><br><p>Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion</strong>: We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive renumeration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance:</strong> The company provides Life Assurance cover <br> End of Service Gratuity: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:</strong> Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li> <li><strong>Commitment to continued professional development:</strong> Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections:</strong> Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br> <p>Construction & Site Management</p><br> <ul> <li>Supervise and monitor piping construction activities including fabrication, erection, welding, NDT, testing, flushing, reinstatement, and commissioning support.</li> <li>Ensure construction works are executed in accordance with approved drawings, specifications, ADNOC standards, and project procedures.</li> <li>Coordinate daily construction activities with EPC contractors, subcontractors, and other disciplines.</li> <li>Review and approve method statements, work packs, ITPs, and construction schedules.</li> <li>Monitor manpower, equipment, and material deployment for efficient execution.</li> </ul> <p>Quality Assurance & Control</p><br> <ul> <li>Ensure compliance with QA/QC requirements, welding procedures (WPS/PQR), and approved ITPs.</li> <li>Review inspection reports, punch lists, and ensure timely close-out of NCRs and site observations.</li> <li>Verify piping installation, alignment, supports, and materials comply with approved documents.</li> </ul> <p>HSE Compliance</p><br> <ul> <li>Enforce ADNOC HSE policies, life-saving rules, and project HSE plans at site.</li> <li>Participate in toolbox talks, HAZIDs, HAZOPs, and risk assessments.</li> <li>Stop unsafe work and ensure corrective actions are implemented promptly.</li> </ul> <p>Interface & Coordination</p><br> <ul> <li>Interface with engineering, QA/QC, HSE, planning, and commissioning teams.</li> <li>Coordinate with client representatives and attend site meetings, progress reviews, and technical discussions.</li> <li>Support resolution of site technical issues, RFIs, and construction-related deviations.</li> </ul> <p>Progress & Reporting</p><br> <ul> <li>Monitor construction progress against approved baseline schedule.</li> <li>Review contractor daily, weekly, and monthly progress reports.</li> <li>Identify risks, delays, and recommend mitigation measures.</li> </ul> <p>Commissioning & Handover</p><br> <ul> <li>Support pre-commissioning and commissioning activities.</li> <li>Ensure piping systems are mechanically complete and ready for commissioning.</li> <li>Assist in system handover, documentation review, and final close-out.</li> </ul> <br> <br> <br> <br><br><br>Qualifications:<br><p><strong>What makes you remarkable</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li>Bachelor’s Degree in Mechanical Engineering or equivalent.</li> <li>Professional certifications (CSWIP, PMP, or equivalent) are an advantage.</li> <li>Minimum 10 years of experience in oil & gas projects.</li> <li>At least 5 years in PMC role on ADNOC Onshore or similar Middle East projects.</li> <li>Strong experience in piping construction for upstream oil & gas facilities (pipelines, well pads, process plants, utilities</li> <li>Strong knowledge of ADNOC Onshore standards, specifications, and procedures.</li> <li>Familiar with international codes: ASME B31.3/B31.4/B31.8, API, ASTM.</li> <li>Excellent leadership, communication, and coordination skills.</li> <li>Ability to manage multiple contractors and site priorities.</li> <li>Proficient in construction planning and progress monitoring.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are Reckitt
<br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br>Sales
<br>Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.<br>About the role
<br></span><p>The Go-to-Market (GTM) Manager drives execution excellence across Middle East Sales Operations ensuring strong coverage, visit productivity and in-store execution. The role enables execution discipline via technology adoption, geo-visibility and execution effectiveness through sharper governance. Working closely with Sales, Business Analytics and IT&D teams, the role focuses on commercial hygiene and process adherence to deliver consistent, high quality GTM performance.</p><br><br>Your responsibilities
<br><p>GTM Strategy Development</p><br><br>
<ul>
<li>Develop and execute comprehensive GTM strategies</li>
<li>Identify market opportunities and growth initiatives aligned with business objectives</li>
</ul>
<br>
<p>Coverage</p><br><br>
<ul>
<li>Expand geo-tagged outlet coverage to improve execution traceability</li>
<li>Institutionalize geo-tagging as a hygiene metric for sales rep deployment and planning</li>
<li>Lead expansion and sustained activation of outlet universe, ensuring optimal reach and depth across markets</li>
<li>Drive monthly ECO (active stores) growth, delivering consistent, market-wise performance improvement</li>
<li>Own beat planning, coverage models and routing effectiveness, dynamically aligned to market potential and outlet productivity for both sales reps and merchandisers</li>
</ul>
<br>
<p>Sales Force Automation, Visit Productivity and PJP Adherence</p><br><br>
<ul>
<li>Partner with IT&D on Sales Force Automation (SFA) implementation and compliance</li>
<li>Institutionalize strong field discipline by tracking and governing daily PJP adherence via SFA, embedding productivity benchmarks into frontline routines</li>
<li>Use PJP insights to identify inefficiencies, route overlaps and execution leakage for corrective action</li>
<li>Expand Smart Order implementation and compliance in partnership with IT&D and Sales</li>
</ul>
<br>
<p>Commercial Hygiene and GTM Governance</p><br><br>
<ul>
<li>Drive strong commercial hygiene and GTM governance</li>
<li>Continuously identify and act on GTM leakages beyond predefined checklists, ensuring robust execution governance</li>
<li>Ensure delivery of GTM priorities through sharp reporting, insight generation and action trackingTranslate reports into decision cues for sales leaders, enabling faster and more accurate execution corrections</li>
</ul>
<br>
<p>Merchandising Operations, In-Store Execution and Visibility</p><br><br>
<ul>
<li>Develop the manning strategies and determine the most effective deployment of merchandising manpower across markets to come up with an efficient cost structure that would align to market’s priorities</li>
<li>Partner with Sales and Merchandising Teams in the implementation and monitoring execution of Retail Performance Standards, considering as well operational factors in ensuring data collection is accurate, standardized and efficient</li>
<li>Coordinate with Trade Marketing in the cascade of monthly/quarterly priorities and activities as well as other executional plans</li>
<li>Collaborate with Trade Marketing and Sales in planning and reviewing Retail Performance Standards and point-of-purchase activities affecting merchandising effectiveness (i.e. OSA, Share-of-Shelf, Secondary Displays, Vision Stores)</li>
</ul><br>The experience we're looking for
<br><p>A successful Go-to-Market Manager is a strategic thinker with strong commercial acumen who can translate business objectives into executable market strategies. They excel at cross-functional collaboration, influence without authority, and leverage data-driven insights to drive revenue growth, accelerate product adoption, and improve customer outcomes.</p><br><br>
<ul>
<li>At least 5 years of proven experience in Go-to-Market, Product Marketing, Business Strategy, Sales Operations, or related roles</li>
<li>Experience leading cross-functional initiatives and product launches</li>
<li>Strong understanding of sales, marketing, and product management disciplines</li>
<li>Experience in technology, software, cloud, telecommunications, or B2B industries preferred<br>Bachelor's degree in Business, Marketing, Economics, Engineering, or related field; MBA preferred</li>
</ul><br>The skills for success
<br><ul>
<li>Strong strategic thinking with execution rigor</li>
<li>Advanced analytical and problem-solving skills</li>
<li>Ability to manager large, multi-layered sales ecosystems</li>
<li>Financial acumen with a strong grip on ROI and cost-to-serve</li>
<li>High ownership mindset with comfort in ambiguity</li>
<li>Proven ability to lead cross-functional initiatives</li>
<li>Excellent stakeholder management and communication skills</li>
</ul><br>What we offer
<br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br>Equality
<br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br>
</div>
<br><br><p>Senior Project Manager – Mechanical will provide overall leadership, strategic direction, and end-to-end management of major mechanical and piping project scopes within large-scale LNG, Oil & Gas, Gas Processing, Petrochemical, Refinery, and EPC projects.
The position will be responsible for the complete project execution lifecycle, covering engineering coordination, procurement, expediting, inspection, logistics, construction, pre-commissioning, commissioning interfaces, system completion, handover, and close-out. The role will ensure delivery in accordance with contractual requirements, approved budget, baseline schedule, quality standards, HSE requirements, and client expectations.
The Senior Project Manager will lead multidisciplinary project teams and maintain strong coordination with the Client, PMC, EPC partners, engineering consultants, vendors, subcontractors, and internal corporate functions, while driving project performance, productivity, cost optimization, schedule recovery, risk mitigation, stakeholder satisfaction, and successful achievement of critical project milestones.</p><br><p>Responsibilities:</p><ul><li><p>Provide overall leadership and strategic direction for mechanical and piping project execution, ensuring alignment with project objectives, contractual obligations, approved execution strategies, and company business targets.</p></li><li><p>Manage the complete project lifecycle from mobilization, engineering coordination, procurement, material expediting, inspection, logistics, and construction through pre-commissioning, commissioning interfaces, system completion, handover, and final close-out.</p></li><li><p>Develop and implement project execution strategies, construction methodologies, execution plans, resource plans, manpower requirements, project schedules, productivity targets, project KPIs, and performance management systems.</p></li><li><p>Lead multidisciplinary teams covering Mechanical, Piping, Civil, Structural, E&I, Planning, Project Controls, QA/QC, HSE, Commercial, Procurement, Logistics, and Commissioning functions.</p></li><li><p>Oversee construction and installation of major mechanical systems, including static and rotating equipment, pressure vessels, tanks, pumps, compressors, heat exchangers, piping systems, utilities, process systems, and associated plant facilities.</p></li><li><p>Ensure all construction activities are executed in accordance with approved IFC drawings, specifications, method statements, ITPs, project procedures, applicable international codes and standards, and client requirements.</p></li><li><p>Establish effective systems for monitoring construction productivity, manpower efficiency, equipment utilization, material consumption, work-front availability, and resource performance.</p></li><li><p>Review project progress against approved baseline schedules and contractual milestones, identify critical path constraints and schedule risks, and implement effective recovery, mitigation, acceleration, and catch-up strategies.</p></li><li><p>Work closely with Planning and Project Controls teams to review Primavera P6 schedules, progress measurement, manpower histograms, productivity reports, look-ahead schedules, critical path activities, forecasts, earned progress, and recovery programmes.</p></li><li><p>Ensure adequate manpower, equipment, materials, drawings, permits, access, temporary facilities, work fronts, and other resources are available to maintain continuous construction progress.</p></li><li><p>Maintain close coordination with HSE leadership to ensure full compliance with project HSE plans, permit-to-work systems, risk assessments, method statements, safe systems of work, statutory requirements, and client HSE standards.</p></li><li><p>Promote a strong zero-incident safety culture, ensuring HSE performance remains a key project delivery KPI and that all project personnel and subcontractors maintain safe working practices.</p></li><li><p>Monitor project cost performance in coordination with Commercial and Project Controls teams, covering manpower, subcontractor costs, equipment, materials, productivity, indirect costs, and other project expenditures.</p></li><li><p>Support commercial and contractual management of variations, claims, EOT submissions, change orders, subcontractor claims, back charges, commercial correspondence, and contractual notices.</p></li><li><p>Identify commercial risks and opportunities and ensure project changes are properly evaluated, documented, approved, costed, and incorporated into project execution.</p></li><li><p>Drive value engineering, cost optimization, productivity improvement, construction efficiency, resource optimization, and waste reduction without compromising safety, quality, or schedule.</p></li><li><p>Establish and maintain strong working relationships with the Client, PMC, consultants, EPC partners, subcontractors, vendors, third-party inspection agencies, and senior management.</p></li><li><p>Lead senior-level project meetings, progress reviews, coordination meetings, technical discussions, commercial reviews, client meetings, and management presentations.</p></li><li><p>Provide accurate and timely executive-level reporting covering project progress, critical milestones, productivity, manpower, procurement, cost, risks, opportunities, contractual matters, forecasts, and recovery actions.</p></li><li><p>Review and approve major project execution strategies, construction methodologies, resource requirements, recovery plans, work-front priorities, and critical project decisions within delegated authority.</p></li><li><p>Ensure proper preparation and maintenance of project documentation, turnover dossiers, as-built drawings, inspection records, test packs, quality records, completion certificates, system dossiers, and handover documentation.</p></li><li><p>Lead mechanical completion, system handover, commissioning interfaces, final testing, demobilization, final documentation, project close-out, and lessons-learned activities.</p></li><li><p>Ensure project lessons learned are captured and implemented to improve future project execution, productivity, safety, quality, cost, and schedule performance.</p></li><li><p>Act as a senior leadership representative of the company, protecting the company's commercial, contractual, technical, operational, and reputational interests while maintaining professional client and stakeholder relationships.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering or equivalent; master’s degree or relevant professional certification will be an advantage.</p></li><li><p>Minimum 18–20+ years of overall experience in mechanical construction and project management, with substantial experience in LNG, Oil & Gas, Gas Processing, Petrochemical, Refinery, or major EPC projects.</p></li><li><p>Proven experience in senior project leadership positions such as Senior Project Manager, Project Manager, Mechanical Project Manager, Senior Construction Manager, or equivalent.</p></li><li><p>Strong experience in large-scale mechanical and piping construction, equipment installation, plant construction, system completion, pre-commissioning, commissioning, and project handover.</p></li><li><p>Extensive knowledge of installation and construction of static and rotating equipment, pressure vessels, tanks, pumps, compressors, heat exchangers, piping systems, utilities, and process facilities.</p></li><li><p>Strong understanding of EPC project execution, construction methodologies, project controls, planning, cost management, procurement, expediting, logistics, QA/QC, HSE, commissioning, and contract administration.</p></li><li><p>Proven ability to manage multidisciplinary teams, large manpower resources, subcontractors, vendors, multiple work fronts, and complex project interfaces.</p></li><li><p>Strong knowledge of Primavera P6, project scheduling, manpower planning, productivity monitoring, resource forecasting, progress measurement, critical-path analysis, recovery planning, and project reporting.</p></li><li><p>Experience coordinating engineering deliverables, procurement, material expediting, vendor inspections, logistics, construction, pre-commissioning, commissioning, system completion, and final handover.</p></li><li><p>Strong commercial awareness with practical experience in variations, claims, EOT, change management, subcontract management, cost control, and contractual risk management.</p></li><li><p>Experience working with major EPC contractors, PMC organizations, international clients, consultants, vendors, subcontractors, and third-party inspection agencies.</p></li><li><p>Excellent leadership, stakeholder management, negotiation, communication, decision-making, problem-solving, and conflict-resolution skills.</p></li><li><p>GCC / Middle East LNG, Oil & Gas, Gas Processing, or major EPC project experience is highly desirable.</p></li></ul><br>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>The Role</strong></p><br><p>This is an exciting opportunity for an experienced Cost/Schedule Risk Analyst with a proven track record in risk management for a high-profile projects with ADNOC.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world</strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. <br> Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong> We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections: </strong>Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><p><strong>Job Objective</strong></p><br><p>The Cost/Schedule Risk Analyst is responsible for identifying, assessing, monitoring, and mitigating project risks across all phases of an EPCM oil & gas project. The role ensures that technical, commercial, schedule, and operational risks are proactively managed to support successful project delivery within budget, schedule, and quality requirements.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Risk Management & Identification</strong></p><br><ul> <li>Develop and implement the Project Risk Management Plan in line with company and client standards</li> <li>Identify potential risks across engineering, procurement, construction, and commissioning phases</li> <li>Facilitate risk identification workshops (risk review workshops, brainstorming sessions, etc.)</li> <li>Establish and maintain a comprehensive Risk Register</li> <li>Evaluate risks related to cost, schedule, safety, and technical performance</li></ul><p><strong>Mitigation & Control</strong></p><br><ul> <li>Develop risk mitigation and contingency plans with risk / action owners</li> <li>Work closely with engineering, procurement, and construction teams to reduce exposure</li> <li>Ensure integration of risk responses into project schedules and execution plans</li> <li>Monitor effectiveness of mitigation strategies and adjust as necessary</li></ul><p><strong>Monitoring & Reporting</strong></p><br><ul> <li>Track identified risks and ensure mitigation actions are implemented</li> <li>Regularly update and review the Risk Register with stakeholders</li> <li>Prepare and present risk reports, dashboards, and KPIs to project management and client</li> <li>Highlight critical risks and escalation items to senior leadership</li></ul><p><strong>Quantitative Risk Analysis & Assessment</strong></p><br><ul> <li>Deep technical expertise in Cost & Schedule Risk Analysis (CRA & SRA), including hands on experience of complex risk models for major capital projects</li> <li>Proven ability to define and validate inputs and actively challenge & refine inputs in collaboration with planning & project teams</li> <li>Ability to interpret and explain outputs in detail, including confidence levels, sensitivities and risk drivers </li> <li>Experience of presenting and defending results to senior stakeholders and clients under scrutiny; providing robust, evidence based recommendations</li> <li>Experience in the assurance and validation of quantitative risk analysis outputs, in line with client or industry governance requirements </li></ul><p><strong>Interface & Coordination</strong></p><br><ul> <li>Liaise with Project Controls, Planning, Cost, HSE, and Engineering teams</li> <li>Support contract and commercial teams in evaluating contractual risks</li> <li>Participate in client meetings, audits, and risk reviews / workshops</li> <li>Ensure alignment with client risk management expectations and reporting formats</li></ul><p><strong>Compliance & Governance</strong></p><br><ul> <li>Ensure adherence to company risk management frameworks and industry best practices</li> <li>Support internal and external audits related to risk management</li> <li>Maintain proper documentation and audit trails for all risk-related activities</li></ul><br>Qualifications:<br><p><strong>Qualifications & Experience</strong></p><br><ul> <li>Bachelor’s degree</li> <li>15+ years of experience in oil & gas projects, preferably within EPC/EPCM environments</li> <li>Proven comprehensive experience in project risk management</li> <li>Demonstrated experience with tools such as Deltek Acumen Fuse Risk, Primavera Risk Analysis (PRA), @Risk, Safran Risk, or similar</li> <li>Strong understanding of large-scale, multi-discipline complex projects</li></ul><p><strong>Key Skills & Competencies</strong></p><br><ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent knowledge of risk assessment methodologies</li> <li>Ability to interpret complex project data and translate into actionable insights</li> <li>Effective communication and stakeholder management</li> <li>High attention to detail and proactive mindset</li></ul><p><strong>Optional / Preferred Certifications</strong></p><br><ul> <li>PMI-RMP (Risk Management Professional)</li> <li>PMP (Project Management Professional)</li> <li>ISO 31000 Risk Management knowledge</li></ul> </div>