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About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>About The Team<br><br>The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive.<br><br>Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it.<br><br>At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.<br><br>Opportunity<br><br>We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services.<br><br>This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.<br><br>In this role, you will lead the teams responsible for:<br><br>People Help Desk / Tier 1 services Tier 0 / self-service and knowledge foundations Global People Relations Services, including case governance and specialist support for complex employee relations matters <br><br>You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.<br><br>This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.<br><br>This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations.<br><br>What You’ll Do<br><br>Lead Agoda’s People Services front door and employee support model<br><br>Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. <br><br>Lead the People Services & Help Desk team<br><br>Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. <br><br>Lead Global People Relations Services<br><br>Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. <br><br>Own the operating interfaces across Tier 1, People Relations, and specialist teams<br><br>Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. <br><br>Build Tier 0 / self-service and knowledge management foundations<br><br>Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. <br><br>Enable digital, conversational, and AI-supported service delivery<br><br>Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. <br><br>Drive operational excellence and continuous improvement<br><br>Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. <br><br>Lead through insight, stakeholder partnership, and change<br><br>Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. <br><br>What You’ll Need To Succeed<br><br>Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. <br><br>It’s great if you also have<br><br>Experience in a global or regional HR shared services / People services environment. Experience leading both broad employee support teams and specialist employee relations or case management teams. Experience in knowledge management, service content strategy, and self-service adoption. Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. Experience improving employee experience through service redesign, process simplification, or digital product thinking. Experience in a high-growth tech, internet, or digital business. Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. <br><br>Why this role matters<br><br>This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.<br><br>As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.<br><br>#People Services #HRShared Services #Singapore #Singapore #London #England #Hong Kong #Hong Kong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #Kuala Lumpur #Malaysia #Bangkok #Thailand #Seoul #South Korea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #Czech Republic #Budapest #Hungary #Dubai #United Arab Emirates #Bangalore #India #Bengaluru #India #Hyderabad #India #New Delhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChi Minh City #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is recruiting for a Lead Civil/Structural Engineer to join our UAE Business Unit. This is a full-time office-based role in Sharjah, UAE with business trips.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>Remarkable people, trusted by clients to design and advance the world.</strong></p><br><p>Wood is recruiting for a Lead Civil/Structural Engineer to join our UAE Business Unit. This is a full-time office-based role in Sharjah, UAE with business trips.</p><br><p><i><strong>#Wood #UAE #Sharjah #Lead Civil/Structural #Engineering</strong></i></p><br><p><strong><u>The role</u></strong></p><br><p>This is an exciting opportunity for an experienced Lead Civil/Structural Engineer to join our UAE Business Unit. This role is full time residential role based in Sharjah, UAE.</p><br><p><strong>Our Clients and Projects&nbsp;</strong></p><br><p><strong>Designing the future. Transforming the world.&nbsp;</strong></p><br><p>Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.&nbsp;</p><br><p>Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects&nbsp;</strong>Delivered to high profile clients and complex projects in Iraq&nbsp;</li> <li><strong>Commitment to Diversity and Inclusion;&nbsp;</strong>we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice</li> <li><strong>Competitive salary&nbsp;</strong>with regular salary reviews to ensure we are rewarding at the right level in line with the market</li> <li><strong>Commitment to continued professional development;&nbsp;</strong>development plans that are tailored to your individual needs and interests</li> <li><strong>Global connections:&nbsp;</strong>join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li> <li><strong>Medical Insurance:&nbsp;</strong>Ensures inpatient and outpatient medical care is available should you require treatment.</li> <li><strong>Group Life and Personal Accident Insurance:&nbsp;</strong>The company provides Life Assurance cover</li> <li><strong>The Employee Share Plan:&nbsp;</strong>Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award:&nbsp;</strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ services of our employees at 5-year service milestones</li></ul><p><strong>Job Objective:</strong></p><br><p><strong>Contribute to the delivery of engineering excellence through:</strong></p><br><ul> <li>Definition and approval of technical scopes.</li> <li>Executing assigned scopes of work.&nbsp;</li> <li>Providing technical expertise to the business&nbsp;</li> <li>Contributing to business growth&nbsp;</li> <li>May manage and supervise teams AND/OR act as a technical specialist&nbsp; &nbsp;</li> <li>Performs complex assignments often requiring development of new or improved products, processes or techniques.</li> <li>Assesses feasibility and soundness of proposed engineering designs, products, and equipment.</li> <li>Uses advanced technical knowledge to perform engineering assignments and produce engineering deliverables including complex problems and to complete any project tasks with minimal guidance and direction.</li> <li>May serve as the Lead Engineer or the project Technical Authority on projects and hold advanced level specialization in one or more areas of expertise.&nbsp; &nbsp; &nbsp;</li> <li>Functions as a&nbsp; technical specialist who develops applications, hypothesis, approaches and applies advanced engineering concepts to unique engineering problems</li> <li>In addition to specialization, generally directs highly qualified professionals engaged in complex engineering projects.</li> <li>Provides technical reviews for complex project within the area of expertise.</li> <li>In consulting business areas, may have authority for a portfolio of consulting projects, managing and providing technical direction and guidance, managing client relationship and project team engagement, with responsibility for cost, schedule, resource allocation and risk.</li></ul><p><strong>Key Accountabilities &amp; Responsibilities:</strong></p><br><p><strong>Definition and approval of technical scopes</strong></p><br><ul> <li>Assists in establishing project aims and outcomes to contribute to the development of a comprehensive project design.</li> <li>Evaluates current procedures and recommends changes to improve the efficiency of planning and scheduling projects&nbsp;</li> <li>Makes recommendations on project organization requirements, work methods and procedures and technical innovations by devising practical and economical solutions to problems in own or various engineering disciplines.&nbsp;</li></ul><p><strong>Executing assigned scopes of work.</strong></p><br><ul> <li>Supervises and participates in delivery of complex engineering tasks.</li> <li>Formulates and directs investigations or prototype, model and system studies, evaluating and interpreting the data obtained and recommending practical application of results.</li> <li>Contributes to successful project completion by participating in the resolution of issues such as conflicting design requirements, unsuitability of standard materials, and complex coordination requirements.</li> <li>Coordinates implementation of design engineering solutions.</li> <li>Reviews project-related documentation to ensure accuracy.&nbsp;</li> <li>Supervises complex engineering tasks related to a portion of a major project</li> <li>Work consists of complex procedures and tasks where diagnostic ability is required to assess the situation and identify appropriate actions to follow</li> <li>Assignments cover broad and complex subject matter where issues and factors may be characterized by unusual demands and require additional evaluation to establish the nature and scope of the problem</li> <li>Exercises mature business judgement in devising practical, economical solutions</li> <li>Participate in incident investigations as required</li> <li>Assesses work against standards, aims and specifications.</li> <li>Adhere to and comply with relevant discipline specific procedures and provide feedback for continuous improvement.</li> <li>Management of key stakeholders in the execution and delivery of contracted activities</li> <li>Organising, active participation and occasional leading of design reviews&nbsp;</li></ul><p><strong>Providing technical expertise</strong></p><br><ul> <li>Provides expert advice on design processes, construction methods and other technical areas</li> <li>Advises on the development of new engineering methods and participates in short and long-range planning.</li> <li>Solves problems requiring application of research data in own and allied professional disciplines; exercises mature business judgment in devising practical, economical solutions.</li> <li>Perform the role of Technical Authority when appointed to do so.</li> <li>Provides expert advice on design processes or construction methods</li> <li>Advises on the development of new engineering methods and participates in short and long-range planning</li> <li>Evaluates options and selects technical solutions that optimises technical and financial success</li> <li>Acts as technical custodian for low to medium value bids and proposals</li> <li>Provides awareness of technical advancements and new ways to serve customer needs</li> <li>Helps to establish a culture of technical excellence through role modelling and communicating expectations</li> <li>Undertakes Technical Bid Evaluation for subcontracted scopes and may have oversight of vendors</li></ul><p><strong>Contributing to business growth</strong></p><br><ul> <li>Contributes to business development through regular engagement, relationship building and delivery to clients, as well as seeking opportunities to expand scope of work for Wood.</li> <li>Contributes to engineering bids and proposals</li></ul><p><strong>Manage and supervise others</strong></p><br><ul> <li>May be responsible for supervising technical specialists or engineers responsible for complex technical tasks.</li> <li>Provides technical guidance and direction to teams of professional and non-professional staff.</li> <li>Outlines requirements, assigns tasks, and supervises progress to ensure that targets and specifications are being met.</li> <li>Provides technical direction to project team members.</li> <li>Provides coaching and mentoring for direct reports.</li> <li>Monitor compliance with competence standards.</li> <li>Participates in recruitment, selection, transfers and promotion of resources to meet succession and business plans.&nbsp; &nbsp; &nbsp; Support the development and retention of motivated and competent people.&nbsp; Manages performance of direct reports.</li> <li>Supporting and supervising tasks delegated to direct reports / respective team&nbsp;</li> <li>Manage and direct resources efficiently and effectively.</li> <li>In consultancy business areas, may manage multiple small projects, with responsibility for cost, risk, resource allocation and risk</li> <li>Supervises delivery of subcontracted design engineering&nbsp;</li> <li>Provides appropriate HSSE leadership including compliance with site and office safety requirements and technical/design safety requirements.</li></ul><p><strong>Working Relationships&nbsp;</strong></p><br><p><strong>Internal:</strong></p><br><ul> <li>Establishes effective working relations with colleagues, associates, direct reports, project team members</li> <li>Develops productive, collaborative relationships of trust within and across offices and regions, as well as with functions. Shares resources and work appropriately, based on the good of the company as a whole.</li> <li>Interfaces with multiple disciplines including project engineers and Proposal groups</li> <li>Confers with engineers, managers, and others to discuss project, prepare documents and modify schedules</li> <li>Facilitates effective communication between various disciplines&nbsp;</li></ul><p><strong>External:</strong></p><br><ul> <li>Establishes effective working relations with clients and officials.</li> <li>Build relationship with customers to discuss requirements, understands customer needs and applies technical solutions to meet goals</li> <li>Participates in professional organizations to maintain current knowledge of technical innovations.&nbsp;</li></ul><p><strong>Level Of Influence &amp; Decision-Making Authority</strong></p><br><ul> <li>Actions and decisions typically have a significant influence on the medium-term technical, operational and financial results of a business group or function.</li> <li>Work is performed under general direction and is reviewed for conformance with policies and general efficiency.</li> <li>Assistance is provided with unusual situations that do not have clear goals</li> <li>Keeps manager informed of progress, potentially controversial matters or far-reaching implications</li> <li>May supervise a group of engineers, or may be an expert in their field, providing ideas, guidance and advice to others.</li> <li>Teaches/coaches problem solving, creative thinking and project planning skills to less experienced staff. Pursues progression of the corporate knowledge base</li> <li>Gives input for recruitment, discipline and performance issues</li> <li>Regularly provides functional supervision, i.e. assists, trains, reviews work</li> <li>Errors may have significant impact on profitability and customer relations</li> <li>Responsible for accuracy and timelines of work produced by assigned team</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable?&nbsp;</strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.</p><br><p><strong>Expected:</strong></p><br><ul> <li>B.S.&nbsp; or equivalent degree in the Engineering discipline from an accredited university</li> <li>Minimum of 15+ years relevant experience in major Brownfield oil &amp; gas projects, including at least five (5) years in similar position.&nbsp;</li></ul><p><strong>Knowledge, skills and experience:</strong></p><br><ul> <li>Specific experience in Oil and Gas projects across their lifecycle in the GCC region, preferred</li> <li>Pre-FEED, FEED experience is required</li> <li>Detailed Engineering experience is preferred</li></ul><p><strong>Role-Specific Skills and Knowledge:&nbsp;</strong></p><br><ul> <li>Technically competent in own discipline, pursues continuous professional development of skills and knowledge according to standards</li> <li>Professional level of knowledge of relevant regulatory framework and legislation&nbsp;</li> <li>Ability to supervise, manage, motivate and mentor technical professionals</li> <li>Multi-discipline knowledge, knowledge of advanced principles and techniques of engineering as well as quality management standards and practices required</li> <li>Recognized as a technical expert with ability to develop and mentor more junior staff</li> <li>Ability to execute and oversee project scope, budget and schedule</li> <li>Consistently demonstrates creativity and innovation in finding solutions and alternatives to address complex client requirements</li> <li>Effective communication and interpersonal skills for inter-departmental and external company interactions</li> <li>Ability to diagnose and resolve significant and unusual problems and generate substantial improvements to practices and procedures.</li> <li>Agile, with ability to adapt and troublesheet solutions</li> <li>Ability to broadly interpret principles, theories, and concepts of an engineering specialty.</li> <li>Possess a good knowledge of the various Business Units, Functions, Sectors and services offered within business area, a general understanding of other Wood business offerings and some ability to network and connect internal stakeholders</li> <li>Has a in depth understanding of Wood's business position and commercial objectives, is able to implement recommend improvements to those commercial objectives.&nbsp; Understands and can manage technical and commercial risk.</li></ul><p><strong>Personal attributes:</strong></p><br><ul> <li>Solutions-oriented and creative, able to apply process and rigour to deliver quality solutions&nbsp;</li> <li>Compelling communicator both verbally and in written form</li> <li>Good interpersonal and team working skills, builds positive relationships with supervisors, subordinates, peers and clients</li> <li>Enthusiastic, conscientious and committed to continuous professional development of self and others</li> <li>High level of awareness and commitment to safety in all aspects of daily work.</li> <li>Strong organizational skills and attention to detail.</li> <li>Highly motivated and demonstrates personal initiative.</li> <li>Possesses integrity, strong work ethic, positive attitude, and is dependable.</li> <li>Adaptable and flexible to the changing needs of projects</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Amazon, we are working to be the most customer-centric company on earth.<br>The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Operations Intern, working in one of our core businesses, Amazon Operations.<br>About this internship<br>Our internships are educational opportunities intended to allow you, our future managers, to discover how we lead and develop our teams of Associates. As an Operations and Logistics Interns, you will learn how our managers effectively engage their teams to realize their full potential, ensure their performance in order to fulfill our customers’ expectations, and encourage a safe and productive environment within our large and complex Fulfillment Centers, Sortation Centers and Delivery Stations.<br>Your internship will put you at the heart of our Operations where you will be part of the journey of one of our many customer's orders.<br>Key job responsibilities<br>As an Amazon operations intern, you'll have the opportunity to apply your analytical skills to impactful projects that enhance the functionality and service of Fulfillment Centers, Sortation Centers, and Delivery Stations. Key aspects of the role include:<br>• Completing high-priority projects to the highest standard, demonstrating your ability to deliver results<br>• Analyzing data to identify operational challenges and opportunities for improvement<br>• Proposing and testing solutions, collaborating with the team to implement the most effective ones<br>• Developing communication and teamwork skills by working with managers, stakeholders, and frontline associates.<br>• Be on the move within the building to engage with various teams. This includes actively gathering knowledge by participating in activities such as pre-briefs, flow meetings, and discussions with the leadership team and associates. <br>• Ability to navigate the workspace and move between different areas is essential for this position.<br>• Displaying flexibility to work various schedules and shift patterns as required.<br>• Potential relocation to the designated work location.<br>Available to commence an internship in Q2 2027.<br>You should be available for 3 to 6 months, full time (40h/week).<br>A day in the life<br>As an intern, you will be matched to a mentor.<br>In addition to learning about an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional<br>development, expand your network, and participate in activities with other interns throughout your internship.<br>No matter the location of your internship, we give you the tools to own your project and learn in a real-world setting.<br>About the team<br>If you’re insatiably curious and always want to learn more, then you’ve come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.<br>- Competitive pay<br>- Impactful project and internship/role deliverables<br>- Networking opportunities with fellow interns<br>- Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.<br>- Mentorship and career development<br>If you’re successful during your internship, you could be considered for a graduate role after finishing your university studies<br>Internship length is 3 to 6 months, full-time.<br>- Currently enrolled in or will receive a Bachelor's or Master's Degree with a graduation date between December 2027 and June 2028<br>- Advanced proficiency in verbal and written English<br>- Available to commence an internship between January and December 2027. Yes, our start dates are flexible! You should then be available for 3-6 months, full time (40h/week).<br>- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

About Us<br><br>We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.<br><br>As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.<br><br>About GSS<br><br>As the internal support organization for DNV and DNV owned companies, we deliver shared services within Human Resources, Finance, IT and Real Estate & Procurement to DNV globally. Our mission is to enable DNV to grow, succeed with its business goals and improve competitiveness. Customer experience is at the core of everything we do. GSS is responsible for many of the tools, processes and daily routines that create the backbone of DNV.<br><br>About The Role<br><br>Purpose of the role:<br><br>Provide engineering support to project teams by assisting with technical analyses, documentation, and reporting activities while developing practical expertise in offshore structures and ship design. This role contributes to project delivery through the application of fundamental engineering principles, use of engineering software tools, and effective collaboration with senior engineers and multidisciplinary teams.<br><br>Roles And Responsibilities<br><br>DNV Emirati Development Programme (EDP)<br><br>DNV Emirati Development Programme (EDP), a 12-month structured Graduate Programme designed to attract, develop, and empower Emirati university graduates through hands-on experience, professional development, mentorship, and career growth opportunities. The Programme provides graduates with exposure to both technical and corporate functions, preparing future Emirati professionals to contribute to a safer, smarter, and more sustainable future.<br><br>What we offer<br><br>Why Join DNV?<br><br>Be part of a global company with more than 160 years of industry heritage Work within an international and collaborative environment Develop technical, communication, analytical, and leadership skills Gain exposure to real operational and consulting environments Build a meaningful long-term career with growth opportunities Programme Highlights Structured learning and development journey Mentorship and coaching from experienced professionals Cross-functional rotations across business areas Hands-on project and field exposure Technical and professional training Exposure to international standards and global operations<br><br>DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.<br><br>Qualifications<br><br>About you<br><br>UAE Nationals with Family Book Fresh graduates and early-career professionals (0-2 years of experience) with a bachelor’s degree in engineering disciplines such as Civil, Mechanical, Naval Architecture, Maritime, IT, Finance, or other related fields are encouraged to apply. Assist senior engineers in conducting technical analyses and preparing engineering calculations for offshore structures and marine systems. Support the development of engineering reports, design documentation, and technical deliverables in accordance with project requirements and industry standards. Apply fundamental engineering principles, including strength of materials, structural stability, hydrodynamics, and finite element analysis (FEA), to support design and assessment activities. Utilize engineering software tools to perform modeling, analysis, and verification tasks for offshore and ship design projects. Prepare technical presentations, data summaries, and project documentation using Microsoft Office applications, improving communication of engineering findings. Collaborate with multidisciplinary teams to support project execution, ensuring timely completion of assigned tasks and deliverables. Assist in reviewing design calculations, drawings, and technical specifications to ensure accuracy and compliance with project objectives. Contributed to offshore structure and vessel design studies by analyzing structural performance, loading conditions, and operational requirements. Maintained organized project records and documentation, supporting efficient project tracking and knowledge management.<br><br>Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.

???? Senior Account Clerk Location: United Arab Emirates ???????? Employment Type: Full-time / Part-time???? About the Role We are seeking a detail-oriented, organized, and experienced Senior Account Clerk to join our finance and accounting team in the United Arab Emirates. In this role, you will support daily accounting operations, maintain accurate financial records, process invoices and payments, reconcile accounts, and assist the finance team with reporting and month-end activities. You will work closely with the Finance Manager, accountants, suppliers, customers, and other departments to ensure accurate and efficient financial administration.???? Key Responsibilities Maintain accurate and up-to-date accounting records and financial documentation. Record daily financial transactions, including invoices, receipts, payments, and expenses. Process accounts payable and accounts receivable transactions. Prepare and verify invoices, payment requests, receipts, and supporting documents. Perform bank, supplier, customer, and general ledger reconciliations. Monitor outstanding receivables and payables and follow up on discrepancies. Assist with monthly, quarterly, and annual financial closing activities. Prepare basic financial schedules, summaries, and reports for management review. Maintain proper filing and organization of accounting documents. Verify expense claims and supporting documentation. Assist with payroll-related accounting records and employee expense processing when required. Communicate with suppliers and customers regarding invoices, payments, statements, and account discrepancies. Assist accountants and finance managers with audits and financial reviews. Ensure accounting transactions are properly authorized and supported by relevant documentation. Assist with maintaining accurate records in accounting software and ERP systems. Monitor accounting data for errors, inconsistencies, or missing information. Support the preparation of VAT-related records and documentation in accordance with applicable UAE requirements. Maintain confidentiality of financial information and company records. Assist with other finance and accounting duties as required.✅ What We’re Looking For Previous experience in accounting, finance administration, bookkeeping, or a similar position. Experience working as an Accounts Clerk, Senior Accounts Clerk, Accounts Assistant, or similar role is preferred. Strong understanding of basic accounting principles and financial procedures. Good knowledge of accounts payable, accounts receivable, reconciliations, and transaction processing. Strong attention to detail and numerical accuracy. Good organizational and time-management skills. Ability to handle confidential financial information professionally. Good communication and interpersonal skills. Ability to work independently and as part of a finance team. Strong Excel and Microsoft Office skills. Experience with accounting software or ERP systems is an advantage. Ability to manage multiple tasks and meet accounting deadlines.???? Qualifications Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred. Previous accounting or bookkeeping experience. Knowledge of accounting software such as SAP, Oracle, Quick Books, Microsoft Dynamics, or similar systems is an advantage. Strong knowledge of Microsoft Excel. Familiarity with UAE accounting and VAT requirements is preferred. Relevant accounting qualifications or certifications are an advantage. Good command of English. Arabic language skills are an advantage.???? What We Offer Professional accounting opportunity in the United Arab Emirates ????????Flexible full-time or part-time employment options. Professional and multicultural working environment. Opportunities to develop accounting and financial-management skills. Exposure to UAE accounting practices and business operations. Training and professional development opportunities. Opportunities for career progression within the finance and accounting department. Opportunity to work with experienced finance and accounting professionals. Supportive and collaborative workplace environment. Competitive employment package based on experience and position.???? How to Apply If you are an experienced accounting professional looking for your next Senior Account Clerk opportunity in the United Arab Emirates, we would love to hear from you. Please submit your CV and include your relevant accounting experience, bookkeeping skills, accounting software experience, Excel proficiency, reconciliation experience, and knowledge of UAE accounting and VAT requirements.

Additional Information<br><br>Job Number 26119798<br><br>Job Category Reservations<br><br>Location King Salman Bin Abdulaziz Al Saud Street , Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Description<br><br>Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.<br><br>The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree , Angsana , Cassia , Dhawa and Laguna , and the highly anticipated new brands of Homm , Garrya , Folio, and two new Banyan Tree brand extensions - Escape and Veya .<br><br>Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.<br><br>Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.<br><br>Job Description<br><br>Role Overview<br><br>As a Resort Host at Banyan Tree Dubai, you are the first point of contact for our guests and play a key role in shaping their overall experience. You will provide a warm, seamless, and personalised arrival and departure experience, ensuring all guest interactions reflect the elegance, calm, and intuitive service standards of the Banyan Tree brand.<br><br>You will handle check-in, check-out, guest enquiries, and support the smooth running of front office operations with professionalism and attention to detail.<br><br>Key Responsibilities<br><br>Guest Arrival & Departure<br><br>Welcome guests warmly upon arrival and ensure a smooth check-in experience. Process check-ins and check-outs accurately using the hotel PMS system. Escort or direct guests to rooms/resort areas where required. Ensure all departure formalities are handled efficiently and professionally.<br><br>Guest Experience & Relations<br><br>Act as a key point of contact for guest enquiries and requests. Provide personalised information about resort facilities, services, and local area. Handle guest feedback and complaints with professionalism and care, escalating where necessary. Anticipate guest needs to enhance the overall stay experience.<br><br>Front Office Operations<br><br>Manage room allocations in coordination with Housekeeping and Reservations. Ensure accurate and up-to-date guest records in the system. Handle cash, billing, and payment transactions accurately. Support daily front office reporting and handovers.<br><br>Communication & Coordination<br><br>Coordinate with Housekeeping, Concierge, and F&B teams to ensure seamless guest service. Communicate guest preferences, special requests, and VIP requirements effectively. Support smooth flow of operations during peak check-in/check-out periods.<br><br>Service Excellence<br><br>Deliver service that reflects Banyan Tree’s luxury and personalised hospitality standards. Maintain a calm, polished, and professional presence at all times. Ensure consistency in service delivery across all guest touchpoints.<br><br>Health, Safety & Compliance<br><br>Follow all front office procedures, safety protocols, and data privacy standards. Ensure proper handling of guest information and payments. Comply with all brand and operational SOPs.<br><br>Qualifications<br><br>Qualifications & Experience<br><br>Previous experience as a Receptionist, Front Desk Agent, or Guest Service Agent in a luxury hotel or resort preferred. Strong knowledge of front office operations and guest service standards. Experience with hotel PMS systems (Opera or similar) is an advantage. Excellent spoken English; additional languages are beneficial.<br><br>Competencies<br><br>Strong guest-centric mindset Excellent communication and interpersonal skills Professional presentation and grooming Ability to multitask in a fast-paced environment Strong attention to detail Calm and composed under pressure Problem-solving and decision-making ability Team collaboration<br><br>Additional Information<br><br>Why Join Us: At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.

Job Purpose<br><br>Acts as the airline’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company’s adopted policies and procedures.<br><br>Conduct<br><br>Key Result Responsibilities<br><br>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.<br><br>Safety Measures<br><br>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times. Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures). Administers first aid to passengers where necessary. Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. <br><br>Customer Service<br><br>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority’s adopted procedures. Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs. Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions. Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets. Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her. <br><br>Crosschecking And Reports<br><br>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate. Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying. Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff. Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers. Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain. Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license. Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.<br><br>Qualifications (Academic, Training, Languages)<br><br>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus. Training in First Aid, Safety and Emergency Procedures are an added value. Fit to fly, has good general health, no serious medical conditions or chronic diseases. Presentable, friendly, demonstrates cheerful and positive attitude even under stress. Customer service oriented, capable of understanding and attending to customers’ needs and requests. Capable of handling difficult situations and angry customers without compromising corporate image. Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results. Proactive, self-motivated, demonstrates initiative and positive teamwork competency. Very good verbal and written communication skills. Excellent time management and problem-solving skills. Proficient in Microsoft Office. Fluent in English Language. Other languages are an advantage based on the Airline requirements <br><br>Work Experience<br><br>Fresh graduates are encouraged to apply for this role. Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value. Active cabin crew license is an advantage. Capable of working in shift pattern and for extended working hours. Shows high flexibility and adaptability to frequent changes and busy schedules. Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.

Independent Food Company is home to some of the region's most recognised hospitality concepts, including SALT, Somewhere, Parker's, Shalwa, Somewhere, and Public. We are a fast-growing organisation with an expanding portfolio of concepts, an active acquisition strategy, and ambitious plans for growth across new and existing markets. As we scale, the quality of our people remains central to everything we build. That is where you come in.<br>Role Purpose The Talent Acquisition Lead is responsible for driving end-to-end hiring activities across the organization's operations and corporate functions. They manage mass recruitment and urgent hiring needs, lead creative and high-volume sourcing initiatives including open day recruitment events, and build recruitment dashboards and metrics to track performance, working closely with the Head of Talent Acquisition on wider TA projects.<br>Key Responsibilities Lead the end-to-end recruitment cycle for F&B & Corporate function roles across all levels, from sourcing to offer stage Manage mass recruitment campaigns and urgent/high-volume hiring needs for new store openings and seasonal peaks Own day-to-day recruitment activities for the TA team, ensuring timely fulfilment of vacancies against agreed SLAs and time-to-fill targets Plan and run open day recruitment events and walk-in interview drives to attract high volumes of qualified candidates Develop and execute creative, out-of-the-box sourcing strategies (social media campaigns, employer branding activations, community and campus partnerships) to build a strong hospitality and F&B talent pipeline Build and maintain recruitment dashboards and metrics (time-to-fill, cost-per-hire, source of hire, offer acceptance rate, pipeline conversion) to track performance and share insights with stakeholders Partner closely with the Head of Talent Acquisition on strategic TA projects, employer branding initiatives, and process improvement plans Travel abroad and across sites, stores, and restaurants as needed to support on-ground hiring events, interviews, and hiring manager coordination in different countries/regions Build and maintain a strong pipeline of qualified candidates for critical and recurring hospitality/F&B roles to reduce time-to-fill Partner with hiring managers and operations teams to understand manpower needs and translate them into effective recruitment plans Manage relationships with recruitment agencies, job boards, universities, and hospitality institutes to diversify sourcing channels Ensure a positive candidate experience throughout the recruitment journey, from first contact to onboarding handover Track and report on recruitment KPIs, providing regular updates and insights to the Head of Talent Acquisition Stay current on hospitality and F&B labor market trends, salary benchmarks, and competitor hiring practices to keep sourcing strategies competitive<br>Qualifications Bachelor's Degree in Human Resources, Business Administration, or equivalent5-8 years of experience in Talent Acquisition/Recruitment, with a significant portion within hospitality, restaurants, or F&B operations Proven experience managing mass recruitment and urgent/high-volume hiring needs Track record of planning and running open day recruitment events Strong knowledge of recruitment metrics, dashboards, and reporting tools Fluency in English is a must; Arabic language is a plus Proficiency in MS Office and applicant tracking systems (ATS) Willingness and flexibility to travel as required<br>Additional Insights for the TA Lead Role This role suits a candidate who is comfortable operating in a fast-paced, high-volume hiring environment typical of hospitality and F&B operations, where urgency and adaptability are critical Strong stakeholder management skills are essential, as the role interfaces regularly with operations leaders, hiring managers, and the Head of Talent Acquisition Familiarity with applicant tracking systems (ATS) and data visualization tools (Excel, Power BI, or similar) supports the dashboard and metrics component of the role Regional or on-site travel should be expected, particularly around new openings, open day events, and peak hiring periods Creativity in sourcing and employer branding is increasingly important in hospitality recruitment, where competition for frontline and skilled talent is high

Job description:<br><br>Job Purpose CL BD Manager will be responsible for driving the growth of our contract logistics business within Middle East Region. Primarily involved in direct contact with customers/clients & CEVA network to acquire new business or develop existing business to ensure sales targets are met and in line with our Go to Market Strategy. CL BD Manager will be tasked with identifying and pursuing new business opportunities, building and maintaining relationships with key clients, and collaborating with our CEVA CL BD Sector Heads to develop that drive business growth and identify potential opportunities and build and RFQ agenda of the Region. The CL BDM will need to maintain an active new business prospect listing to approach and present CEVA. Undertake new business sales calls to win new business The person will have a strong track record in sales and business development, with a deep understanding of the contract logistics industry. Key Accountabilities Gains new business to achieve the set target, Develop and execute business development strategies that drive revenue growth and market share expansion within ME. Ensures regular and constant business sales calls and visits in accordance with set activity KPI’s, plans and reports them to the CL BD Head . Pursue sales leads and do opportunity assessment to be aligned with our GTMs and ensures that all sales leads are actioned and responded to in a timely manner . Identify and pursue new business opportunities in key verticals and industries, including, technology, Automotive and retail& consumer goods (incl E-comm) Ensures that proposals are prepared and presented in a professional manner. Ensure that monthly reporting is finalized by month end and updates C-View. Undertake sales presentations to customers and business communities to present CEVA and its products and services. Develop a new business prospect listing to ensure that future new business development is planned in advance. Generate and distribute specific reports as required in alignment with the position. Maintain close working relationships with the Customer Service, Operations and Contract Logistics team. Work with the pricing team to ensure new business / RFQ wins after reviewing the solution and discuss and understand each and every part of it to be represented to the Customers. Participate in industry events and conferences to build brand awareness and promote our contract logistics services. Required Education & Experience Bachelor's degree in business administration, logistics, supply chain management, or related field 10+ years of experience in sales and business development or related to the Contract Logistics activities, with a proven track record of success in the contract logistics industry · Required Skills Good understanding of CL customer and market dynamics and requirements. Knowledge of contracting, negotiating. Makes customers and their needs a primary focus of one's actions; develop and sustain productive relationships. Explore alternatives and positions to reach outcomes that gain all parties' support and acceptance. Develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas and appreciating others' efforts. Excellent communication skills, with the ability to effectively communicate complex information to internal and external stakeholders Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions Ability to travel, both domestically and internationally Strong knowledge of the contract logistics industry, including industry trends, best practices, and regulatory requirements Well organized, flexible and able to work with across various functions and able to communicate at all levels in the organization As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as Linked In or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Kuwait, Port Louis, and others. Check out more about CFI here.<br>CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Description:The Head of Growth is responsible for scaling acquisition, activation, engagement, and revenue across all CFI markets. This role oversees the full growth ecosystem across web, mobile, performance marketing, product growth, SEO, ASO, and lifecycle marketing. The position balances multi-channel growth efforts, ensuring that no single channel dominates the strategy.<br>Main tasks and responsibilities<br>Growth Strategy Develop a unified growth strategy across web and mobile funnels, ensuring balanced investment and performance Align growth initiatives with CFI’s global expansion goals and product roadmap Adapt strategies based on market dynamics, regulatory environments, and customer behavior Multi-Channel Customer Acquisition Own acquisition across performance marketing, paid search, paid social, display, influencers, SEO, and ASOBuild data-driven workflows that optimize conversions throughout the lead journey Ensure mobile app acquisition complements web acquisition, supporting a unified funnel Drive App Store Optimization efforts to grow organic mobile installs without overshadowing broader acquisition goals Web and Mobile Product-Led Growth Improve onboarding flows across web and mobile, including registration, KYC, first deposit, and first trade Partner with product teams to optimize conversion funnels and user experience Implement A/B tests to reduce friction and improve activation metrics Ensure cross-device consistency to support seamless user journeys Marketing Automation and Lifecycle Own marketing automation systems powering onboarding, activation, re-engagement, and retention Build automated workflows across email, Whats App, SMS, push notifications, and in-app messaging Work with CRM and data teams to develop segmentation models and personalized journeys Implement behavior based triggers for onboarding, inactivity, education, and cross-selling Retention, Engagement, and Monetization Create lifecycle and re-engagement strategies across email, push, Whats App, and in-app communication Develop segmentation frameworks to personalize messaging for different trader profiles Build win-back programs and engagement loops that increase trading frequency and lifetime value Analytics, Attribution, and Experimentation Own the attribution framework across mobile and web, ensuring full visibility from lead to active trader Use MMPs, analytics dashboards, and product signals to optimize performance Monitor KPIs such as CPL, CPI, CPA, verification rate, deposit rate, active traders, LTV, churn, and ROIProvide structured insights and recommendations to leadership through reporting and dashboards Cross-Functional Collaboration Work closely with product, marketing, compliance, country teams, and creative teams to ensure consistent execution Adapt growth initiatives to regional market nuances and regulatory contexts Ensure all growth activities align with brand, compliance, and product strategies<br>Education and Experience7 plus years in growth, performance marketing, product growth, or fintech marketing Proven success scaling acquisition and retention across web, mobile, SEO, ASO, and multi-channel funnels Experience in multi-market environments, ideally within fintech or trading Strong analytical skills in funnel optimization, forecasting, attribution, and experimentation Deep understanding of performance marketing, plus solid knowledge of mobile app marketing and ASOAbility to manage multiple growth levers without over-indexing on one channel Strong leadership, communication, and cross-functional collaboration skills<br>Why join CFI?· We’re a fast-growing, multinational company· Competitive salaries and benefits· Work and learn with industry professions· Supportive and collaborative environment· Unlimited opportunities for growth and development

The NYU Abu Dhabi Humanities Research Fellowship for the Study of the Arab World program invites applications for its upcoming Graduate Student Research Workshop to be hosted on April 5-7, 2027 at NYU Abu Dhabi.<br><br>We welcome applications from international doctoral students with the opportunity to present and thoroughly discuss their Ph. D. projects related to the Arab world.<br><br>Participants will read and discuss each other’s work in addition to presenting their own. They will be required to prepare a 10-minute presentation of their research project, which will be followed by 10 minutes of commentary from an assigned discussant, and a 35-minute open discussion.<br><br>NYUAD-based scholars in a variety of disciplines will offer feedback on the students’ projects and questions related to research, writing, and professional development. The workshop is also an opportunity to meet, learn from, and develop relationships with colleagues in the field.<br><br>Applications are encouraged for projects that range across the arts, humanities, and social sciences related to the study of the Arab world, broadly defined, its rich literature and history, its cultural and artistic heritage, and its manifold connections with other cultures.<br><br>The Humanities Research Fellowship for the Study of the Arab World program will cover travel costs to and from Abu Dhabi, accommodation, and meals during the three-day workshop.<br><br>Application process opens: September 15, 2026<br><br>Application deadline: October 15, 2026<br><br>Project selection by: mid-November 2026<br><br>About NYUAD Humanities Research Fellowship for the Study of the Arab World<br><br>The Humanities Research Fellowship for the Study of the Arab World program creates an energetic, multi-faceted research environment for the Humanities and the study of the Arab world. Fellows contribute to NYUAD's intellectual community through research and research-related activities, including sharing their work in progress with NYUAD faculty and students and participating in scholarly networks engaged in ongoing research. For more information, visit our website: www.nyuad.nyu.edu/hrf.arabworld<br><br>The workshop provides the opportunity for advanced doctoral candidates who are currently in the writing stage to present, discuss, and receive valuable feedback on their research. Accepted applicants will pre-circulate an English-language chapter of their project and orally present a short overview of the project, raising questions or challenges to be discussed with the group.<br><br>Applications will not be considered complete without all required documentation including the Additional Information form.<br><br>Applicants Should Submit The Following Materials In English<br><br>a curriculum vitaea two-page statement about the researcha one-page work plan with the projected date of completion of the degreean abstract of the chapter that would be presenteda letter of recommendation from the dissertation advisor (kindly send a request for a confidential letter of recommendation to your referee in the Required Documents section)<br><br>Applications will be accepted until October 15, 2026 [11:59 pm EST] which is also the deadline for referees to submit their letters of recommendation.<br><br>For more information, please visit the Application FAQs. For questions, please email: nyuad.humanities.fellowships@nyu.edu.<br><br>For technical issues with the application, please email help@interfolio.com or call 1 877 997 8807.<br><br>UAE Nationals are encouraged to apply.<br><br>Equal Employment Opportunity Statement<br><br>For people in the EU, click here for information on your privacy rights under GDPR: www.nyu.edu/it/gdpr<br><br>NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply for vacant positions at all levels.<br><br>Sustainability Statement <br><br>NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability

The Humanities Research Fellowship for the Study of the Arab World invites applications from established scholars for its Research Writing Residency, to be held at NYU Abu Dhabi from January 11-29, 2027.<br><br>The three-week residency will bring together an international cohort of up to ten scholars to advance an existing research project toward completion. We welcome projects in all areas of the Humanities related to the study of the Arab world, its rich literature and history, its cultural and artistic heritage, and its manifold connections with other cultures. Scholars may work on any type of academic writing, including a research article, book manuscript, chapter, or essay.<br><br>The residency is designed for scholars who are already well advanced in a research project and are in the writing, revision, or final stages of completing it. It is not intended for developing or beginning a new research project.<br><br>The research proposal should indicate the current stage of the project, what the applicant aims to accomplish during the three-week residency and how being at NYUAD and/or the UAE would specifically support or benefit the project.<br><br>The fellowship will cover scholar’s travel to and from Abu Dhabi, accommodation, and meals for the duration of the residency.<br><br>Expectations During The Residency<br><br>One weekend writing seminar with NYUAD faculty and fellows One research panel presentation Two group dinners with fellow scholars and select NYUAD faculty One individual meeting with NYUAD faculty or HRF Research Fellow<br><br>About NYUAD Humanities Research Fellowship for the Study of the Arab World<br><br>The Humanities Research Fellowship for the Study of the Arab World program creates an energetic, multi-faceted research environment for the Humanities and the study of the Arab world. Fellows contribute to NYUAD's intellectual community through research and research-related activities, including sharing their work in progress with NYUAD faculty and students and participating in scholarly networks engaged in ongoing research. For more information, visit our website: www.nyuad.nyu.edu/hrf.arabworld<br><br>We welcome applications from mid-career and senior academics who are at least five years post-PhD, MFA or an equivalent terminal degree and have an established record of independent research. Applicants should normally hold an academic position at the level of Associate Professor or equivalent, or above.<br><br>Applications will not be considered complete without all required documentation including the Short Answer form.<br><br>Applicants Should Submit The Following Materials In English<br><br>CV (up to 4 pages) Research Proposal (3-5 pages including references) Short Answer Form <br><br>Applications will be accepted until October 15, 2026 [11:59 pm EST].<br><br>For more information, please visit the Application FAQs. For questions, please email: nyuad.humanities.fellowships@nyu.edu.<br><br>For technical issues with the application, please email help@interfolio.com or call 1 877 997 8807.<br><br>UAE Nationals are encouraged to apply.<br><br>Equal Employment Opportunity Statement<br><br>For people in the EU, click here for information on your privacy rights under GDPR: www.nyu.edu/it/gdpr<br><br>NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply for vacant positions at all levels.<br><br>Sustainability Statement <br><br>NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/sustainability

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose<p><em><span>Learn where the world connects.</span></em></p><br><br><p><strong><span>Dubai, UAE | 6 months | Starting January 11 2027</span></strong></p><br><br><p><span>Based in Dubai, the Emirates Group is a global aviation and travel organisation, home to <strong>Emirates, one of the world’s largest international airlines, and dnata, a leading global air and travel services provider</strong>. Together, our businesses connect people and economies across the world, supported by teams working across technology, finance, commercial, people, customer experience, operations and many other areas.</span></p><br><br><p><strong><span>Elevate is our six-month internship programme for university students and recent graduates from around the world to learn, contribute and build professional experience with the Emirates Group in Dubai.</span></strong></p><br><br><p><span>You’ll join one of our corporate teams, work alongside experienced colleagues and develop your skills through hands-on experience, feedback and learning opportunities.</span></p><br><br><p><strong><span>The experience</span></strong></p><br><br><p><span>Your internship will combine hands-on experience within your team with opportunities to learn and connect across the Emirates Group.</span></p><br><br><p><span>During the programme, you will:</span></p><br><br><ul><li><span>Contribute to real projects and day-to-day business priorities</span></li><li><span>Work with colleagues from different backgrounds, functions and areas of expertise</span></li><li><span>Develop your problem-solving, communication and stakeholder management skills</span></li><li><span>Take part in learning sessions and development opportunities</span></li><li><span>Receive feedback throughout your internship, including mid-point and final reviews</span></li><li><span>Join a cohort of interns starting their journey together in Dubai</span></li><li><span>Be supported by a buddy throughout the programme</span></li></ul><p><strong><span>Where could you join us?</span></strong></p><br><br><p><span>We have internship opportunities across <strong>Emirates and dnata</strong>, covering a broad range of career areas.</span></p><br><br><p><span>Depending on your studies, skills and interests, you could gain experience in areas such as:</span></p><br><br><ul><li><span>Finance &amp; Audit: financial planning and analysis, internal audit and financial projects </span></li><li><span>Strategy, Data &amp; Technology: strategy, business improvement, analytics, artificial intelligence and technology </span></li><li><span>People, Legal &amp; Risk: human resources, legal, privacy, safety and workplace wellbeing </span></li><li><span>Commercial &amp; Customer: commercial projects, loyalty, travel, cargo and customer experience </span></li><li><span>Operations: service delivery, operational planning and performance</span></li></ul><p><span>Projects will vary by placement. You could find yourself analysing data to support a business decision, researching a new opportunity, improving how we communicate with employees or customers, exploring the use of AI, or supporting improvements to an existing service or process.</span></p><br><br><p><span>When you apply, you’ll tell us which areas interest you most. We’ll consider your academic background, skills and interests when matching candidates to available placements.</span></p><br><br><br><p><strong><span>Who can apply?</span></strong></p><br><br><p><span>We welcome candidates from a wide range of academic backgrounds, including business, finance, economics, data and technology, engineering, law, human resources, psychology, communications, marketing, hospitality, tourism, supply chain, healthcare management, and safety.</span></p><br><br><p><span>Some placements require a relevant academic specialism.</span></p><br><br><br>Qualification<p><span>To be eligible, you must:</span></p><br><br><ul><li><span>Be in the final year of a Bachelor’s or Master’s degree, or have recently graduated</span></li><li><span>Have completed at least one previous internship</span></li><li><span>Be available to work full-time in Dubai for six months</span></li><li><span>Have not previously completed an internship with the Emirates Group</span></li><li><span>Be curious, proactive and ready to learn in an international environment</span></li></ul><p><span><strong>Your six months in Dubai</strong></span></p><br><br><p><span>Dubai will be more than where you work. It will be where you live, learn and build connections with people from around the world.</span></p><br><br><p><span>As the home of the Emirates Group and one of the world’s most international cities, it gives you the opportunity to experience a global business while building your career in a new environment.</span></p><br><br><p><span><strong>Ready to Elevate your experience?</strong></span></p><br><br><p><span>Apply now for the Elevate Internship Programme.</span></p><br><br><p><span>Our selection process includes online assessments and interviews designed to help us understand your skills, potential and fit for the programme.</span></p><br><br><br>Salary &amp; benefits<p><strong><span>What we offer</span></strong></p><br><br><p><span>Your Elevate package includes:</span></p><br><br><ul><li><strong><span>AED 5,000 monthly salary</span></strong></li><li><strong><span>Accommodation:</span></strong><span> company-provided accommodation at Premier Inn Hotel, or an AED 2,000 monthly accommodation allowance</span></li><li><strong><span>Flights:</span></strong><span> travel to Dubai at the start of your internship and home at the end</span></li><li><strong><span>Visa &amp; Emirates ID:</span></strong><span> fully sponsored</span></li><li><strong><span>Medical insurance</span></strong></li><li><strong><span>Staff travel:</span></strong><span> one staff travel ticket upon successful completion of your internship</span></li><li><strong><span>Emirates Platinum membership:</span></strong><span> access to discounts across restaurants, retail, hotels and experiences in the UAE</span></li></ul><br> </div>

<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em><strong>DHL Global Forwarding</strong> has an opening for a <strong>Senior Rate Management Specialist </strong>in <strong>Dubai, United Arab Emirates. </strong>As a Rate Management Senior Specialist, you will take ownership of complex rate and costing processes across systems and regions. You will lead initiatives to improve data accuracy, automation, and digitalization, and act as a subject matter expert for internal stakeholders. Your role includes mentoring junior team members and driving improvements in contract and tariff governance.</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Senior Rate Management Specialist  position </strong></p> <ul> <li>Contract & Tariff Management: Manage complex customer contracts and country tariffs, including governance and updates in systems (e.g. CW1, RMS)</li> <li>System Accuracy: Ensure high-level accuracy and consistency of rates and costs, including validation of currencies and exchange rates</li> <li>Auto-Rating & Auto-Costing: Lead improvements in system-driven rating and costing processes, including integration with QuoteShop and other platforms</li> <li>Stakeholder Collaboration: Act as a key liaison with commercial and operational teams to ensure strategic alignment of rate loading with customer needs</li> <li>Charge Code Expertise: Maintain deep expertise in Ocean Freight charge codes, calculators, USRs, and side charges; advise on complex scenarios</li> <li>Service Standards Support: Support non-standard operational rates and cost impacts in line with DGF Service Standards</li> <li>Global Account Coordination: Coordinate with global account teams to assess and improve local impacts of Global Customer accounts</li> <li>Continuous Improvement: Drive initiatives to enhance automation, digitalization, and process optimization</li> <li>Issue Resolution: Resolve complex system errors and lead root cause analysis across rate-relevant systems (e.g. CW1, RMS, Cargosphere)</li> </ul> <p><strong>Stakeholders</strong></p> <ul> <li>Ocean Freight Operations</li> <li>Commercial & Sales Teams</li> <li>Global and Regional Rates & Billing Teams</li> <li>IT & System Support Teams</li> </ul> <p><strong>Management Responsibility</strong></p> <ul> <li>Individual contributor without direct responsibility for leading others</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <table> <tbody> <tr> <td> <p>·       <strong>Education:</strong>  Bachelor’s Degree or equivalent commercial experience/qualification</p> </td> </tr> <tr> <td> <p>·       <strong>Experience:</strong>  more than 2 years in Ocean Freight operations, pricing, or rating</p> </td> </tr> <tr> <td> <p>·       <strong>Language:</strong> Fluent in English and respective local language</p> </td> </tr> </tbody> </table>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p> <p><strong>Our Mission:    </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose:   </strong>Connecting People, improving lives.<br> <strong>Our Values:     </strong>Respect & Results<br> <strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>

About MoEngage:MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage’s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave™: Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave™ 2023 report. MoEngage was also featured as a Leader in the IDC Market Scape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.<br>About the role We are looking for a driven Account Executive to join MoEngage's growing sales team. You will own new business development, build strong executive relationships and consistently exceed targets, bringing 5-10 years of Saa S or Mar Tech sales experience and a passion for technology to help innovative brands transform their customer engagement. If you thrive in a fast-paced, high-growth environment, this role is for you!<br>Roles & Responsibilities A proven hunter who consistently exceeds sales targets. A passion for technology and all things digital.5-10 years sales experience in marketing technology, Saa S, Digital Marketing or AdTech. An entrepreneurial spirit with deep understanding of a consultative sales approach. The ability to collaborate and build strong relationships with customers, especially at the executive level. Ability to network and build strong relationships. Proven success navigating large organizations and ability to quickly identify the decision makers and decision making process for Saa S investments. Requirements Handling overall responsibility of managing new business development, hitting and exceeding sales targets in assigned regions. Keep up to date and establish deep knowledge of MoEngage's solutions and products. Keep track of opportunities in Salesforce and provide accurate forecasts of opportunities.<br>At MoEngage, we respect and value differences. We believe that when people from diverse backgrounds and perspectives collaborate, we create the most value – for our clients, our employees, and society. We embrace diversity and uphold a strong set of values. We are committed to inclusivity and take pride in providing equal opportunities for success and growth Employment at MoEngage is based solely on professional competence, skills, and experience. We stand firmly against all forms of discrimination and support equal rights and opportunities regardless of gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including pregnancy), religion and beliefs, or any other status protected by law. It is our policy to comply with all applicable national, state, and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring their passions, authentic selves, and talents to work, collaborating to drive progress and solve meaningful challenges. Why Join Us! At MoEngage, we are passionate about our team and technology - see below to know more about us. Life@MoEngageTech@MoEngageScale @MoEngageWe handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.

Technical Manager (MEP) | UAEAre you an experienced Technical Manager with the leadership and technical expertise to govern complex MEP activities, manage multidisciplinary teams, and ensure engineering solutions are delivered safely, effectively, and to the highest quality standards?<br>ALEMCO is looking for a Technical Manager who can provide technical leadership across assigned projects and operational areas, establish effective governance, resolve complex technical risks, and drive consistent, high-quality engineering outcomes.<br>Who We are? ALEC Holdings PJSC, part of the Investment Corporation of Dubai (ICD), is a leading GCC construction group with over two decades of success delivering some of the region’s most complex and high-profile projects. As a proudly publicly listed company, ALEC continues to raise the bar for quality, innovation, and excellence in construction, driving iconic developments that shape skylines across the Middle East.<br>In the UAE, ALEC has delivered many of the nation’s most iconic developments, operating as a fully integrated contractor through specialist business units that provide end-to-end construction solutions.<br>ALEMCO provides integrated MEP and facilities services that power some of the region’s most ambitious developments. From electrical systems to long-term maintenance, we focus on technical reliability and sustainable performance - supported by an inclusive and skilled team with a passion for engineering excellence.<br>Why Join Us? As a Technical Manager – MEP, you will oversee engineering delivery across all project phases. You’ll lead design coordination, BIM management, resource planning, and compliance, ensuring the highest standards of quality, cost-efficiency, and technical integrity.<br>About Your Team This role reports to the Head of Engineering and works cross-functionally with Planning, Commercial, Construction, and Digital Engineering teams. You’ll also interface with consultants, clients, authorities, and vendors to drive design excellence and delivery performance.<br>Your Role Manage all MEP engineering deliverables for the project scope – ensuring timely, specification-compliant outputs, strict cost/resource control, and seamless coordination between design, procurement, and construction teams. Embed BIM and modular best practices to ensure on-time, on-budget delivery.<br>Focus Areas Engineering Governance & Compliance Draughting / BIM Delivery & Resource Management Cost, Programme & Value Engineering Control<br>Responsibilities Lead end-to-end technical delivery from design verification through shop drawings, procurement support, installation, testing & commissioning. Translate consultant L3 designs into coordinated L4/L5 contractor deliverables, ensuring BIM workflows, clash resolution, and DfMA integration. Oversee technical governance across material submittals, equipment selection, controls, QA/QC, and change control. Support site teams throughout installation readiness, FATs/SATs, energisation, and commissioning milestones.<br><br>Requirements: Strong technical leadership across MEP disciplines Proficient in Autodesk Revit and MS Office Skilled in BIM workflows, QA/QC, and cost/resource control Effective communicator with cross-functional teams Leadership aligned with ALEC values: Integrity, Courage, Reliability, and Valuing People Desirable12+ years of MEP experience with recent exposure to hyperscale data centres within a contracting environment. Strong technical grounding in power distribution, cooling systems, redundancy architecture, and critical infrastructure standards (Uptime, NFPA, ASHRAE, IEC). Demonstrated leadership of multi-discipline engineering teams and specialist vendors. Ability to operate effectively in fast-paced, milestone-driven environments.<br>Qualifications & Experience Degree in Mechanical, Electrical, or related Engineering field10+ years of experience in MEP engineering, including technical leadership roles<br>What We Offer The opportunity to lead cutting-edge digital infrastructure projects A collaborative and high-performance environment Career growth and technical development in a top-tier company<br>Ready to Lead Technical Excellence? If you have the technical expertise and leadership experience to govern complex MEP activities, develop high-performing teams, and deliver consistent engineering excellence, we would love to hear from you.<br>Apply today and be part of something excellent! Please apply as soon as possible, as this advert may close once we have identified the right candidate. Although we may not be able to respond to every application, we appreciate your interest in building a future with us.

Job Description<br><br>Aldar Education are currently seeking an outstanding Teacher - Physical Education for Abdulla Bin Otaiba School in Abu Dhabi for the start of the Academic Year 2026/27.<br><br>Abdulla Bin Otaiba Charter School is an American Curriculum school, a mixed gender primary school located in the heart of Abu Dhabi, Mohamed Bin Zayed City. We strive for excellence in all that we do through our high expectations and commitment to ensuring that we provide high quality learning opportunities for our students. Our vision is to create “A sustainable and innovative learning community where we nurture our learners through Collaboration, Leadership and Creativity”. This vision is supported by the Abdullah bin Otaiba learners and teacher DNA, which is at the heart of school community.<br><br>Responsibilities<br><br>Main Duties:<br><br>To deliver lessons that inspire students to succeed in order to achieve the best possible outcomes.<br><br>Roles and responsibilities include:<br><br>Teamwork and collaboration To be a good communicator at all levels. Be committed to developing positive relationships with all members of the school community. Working alongside fellow teachers to plan engaging lessons that meet requirements of the curriculum. Liaising with colleagues and working flexibly. Working with parents to ensure the happiness and best academic outcomes for all children. Working cooperatively with curriculum support staff (where applicable) to support children’s development.<br><br><br>Specific Duties:<br><br>Teaching and Learning:<br><br>Clear understanding of the Curriculum. Organising the classroom provision and learning resources and creating displays to encourage a positive and engaging learning environment. Planning, preparing and presenting sessions that cater for the needs of the whole ability range within the class. Motivating pupils with enthusiastic, imaginative teaching. Observing and assessing children in line with school assessments. Being reflective of the classroom provision, sessions taught, progress made, and adjusting environment, planning and curriculum to reflect this. Meeting with other professionals such as speech and language therapists, occupational therapists and educational psychologists, if required. Ensure the Teacher and Learner DNA language and attitudes are being embedded throughout the curriculum<br><br><br>Assessment and Data:<br><br>Taking responsibility for the progress of a class. Meeting requirements for the assessment and recording of student’s development using Target Tracker. Using data provided by assessments to influence further planning, provision and intervention. Providing feedback to parents and carers on a student’s progress at Parent Teacher Conferences and other meetings<br><br><br>Behaviour Management and Duties:<br><br>Follow the school’s behaviour policy. Manage classes effectively, using approaches which are appropriate to students’ needs in order to inspire, motivate and challenge pupils. Maintain good relationships with pupils, exercise appropriate authority, and act decisively when necessary within the school’s behavioural policy. Be a positive role model and demonstrate consistently the positive attitudes, values and behaviour, which are expected of pupils. Have high expectations of behaviour, promoting self-control and independence of all learners. Carry out duties as directed and within the school’s policy.<br><br><br>Wider Professional Responsibilities:<br><br>To work as part of a curriculum action group, supporting planning, assessment, resources and special events linked to that team. Support the organising and taking part in school events, outings and activities which may take place at weekends or in the evening. Communicate effectively with parents/carers with regards to student’s achievements and well-being using school systems/processes such as CPOMS as appropriate. Make a positive contribution to the wider life and ethos of the school Run a weekly ECA each term.<br><br><br>Qualifications<br><br>Minimum Qualifications:<br><br>Bachelor’s Degree in the related subject with PGCE or other teacher qualification<br><br><br>Minimum Experience:<br><br>Minimum 1- 2 years Teaching experience<br><br><br>Job Specifics, Knowledge & Skills:<br><br>Previous experience working with students whom English is not their first language Passion for teaching and commitment to educating the whole child A high level of professionalism and consideration of the well-being of children Recent and consistent involvement in extra-curricular activities Respect for all members of a school community, irrespective of position, gender, age and ethnic background A positive and solution-focused attitude to working life A clean enhanced Disclosure and Barring Services check or police check The incumbent requires to reside in the same Emirate of the school assigned to