Dermatologist Jobs in UAE

<ul><li><p>clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.&nbsp;</p></li></ul><ul><li><p>Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.&nbsp;</p></li></ul><ul><li><p>Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.&nbsp;</p></li></ul><ul><li><p>Ensure payor eligibility verification.</p></li></ul><ul><li><p>Provides information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, enter on the hospital information system and then send the patient for consultation/ any other services.&nbsp;</p></li></ul><ul><li><p>Provide claim forms in case the patient wants to claim reimbursement.</p></li></ul><ul><li><p>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.</p></li></ul><ul><li><p>Cater to the needs of all incoming patients (with or without appointments).&nbsp;</p></li></ul><ul><li><p>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor’s duty roster, and procedure for booking appointments.</p></li></ul><ul><li><p>Giving information to the respective doctor/nurse for the call backs.&nbsp;</p></li></ul><ul><li><p>Checking the emails daily, replying wherever required and to clear the respective dues if any.&nbsp;</p></li></ul><ul><li><p>Ensure operations are carried out uniformly according to the hospital policies and procedures.</p></li></ul><ul><li><p>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.&nbsp;</p></li></ul><ul><li><p>Participate in the Hospital training programs.</p></li></ul><ul><li><p>Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.&nbsp;</p></li></ul><ul><li><p>Monitor employee scheduling of the department to ensure operational coverage.</p></li></ul><ul><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.&nbsp;</p></li></ul><ul><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements.&nbsp;</p></li></ul><ul><li><p>Follows the duty schedule as assigned by the supervisor which includes different shift timings as per the need of the department</p></li></ul><ul><li><p>Strictly adheres to NMC’s regulations and policies especially those related to infection control,&nbsp; patient safety & JCI.</p></li></ul><ul><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.&nbsp;</p></li></ul><ul><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</p></li></ul><ul><li><p>Maintains patient & staff confidentiality.</p></li></ul><ul><li><p>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.</p></li></ul><ul><li><p>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.</p></li></ul><ul><li><p>Ensure that all charges are accurately recorded in the patient’s account, reflecting the correct services, dates, and codes.</p></li></ul><ul><li><p>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.</p></li></ul><ul><li><p>Provide patients with detailed statements and assistance in understanding their charges and payment options.</p></li></ul><ul><li><p>Prepare and process patient invoices for services, ensuring accurate charges.</p></li></ul><ul><li><p>Collect co-pays, deductibles, and outstanding balances at the time of service.</p></li></ul><ul><li><p>Ensure billing practices comply with legal and insurance requirements.</p></li></ul><ul><li><p>Investigate billing discrepancies by reviewing the patient’s records, insurance information, and charges to identify errors.</p></li></ul><ul><li><p>Track outstanding bills and provide regular updates to management regarding billing performance, collections progress.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage. </p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>JOB</strong></span><span><strong> S</strong></span><span><strong>U</strong></span><span><strong>MM</strong></span><span><strong>A</strong></span><span><strong>R</strong></span><span><strong>Y</strong></span></span></p><br><p><span><span>2.1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply medical knowledge and best insurance practice while reviewing and verifying the Pre Approval requests (OP/ IP) received from different departments to obtain authorizations as required by insurance companies dependent upon the plan coverage for all Insurance patients. Ensure that the details of the Pre Authorization Requests are in line with the regulators’ standards especially the claim adjudication Rules and Business Rules.</span></span></p><br><p><span><span>2.2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handling the rejected pre authorization and get required justification from the treating doctor to resend it to Insurance Company and obtain the approval.</span></span></p><br><p><span><span>2.3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepares reports of daily activity as requested for management and assists management in month end reporting as requested.</span></span></p><br><p><span><span><strong>3.0&nbsp; &nbsp; &nbsp;DUTIES AND RESPONSIBILITIES</strong></span></span></p><br><ol><li><p><span><span>Evaluate the Pre Approval requests from medical necessity for the requested service according to the medical data provided and accurately code the service description codes stated on the prior authorization requests, according to accepted medical coding rules, medical guidelines and policy’s schedule of benefits.</span></span></p><br></li><li><p><span><span>Respond to Insurance/ TPA queries and liaise with concerned department without any delay.</span></span></p><br></li><li><p><span><span>Responsible for receiving, evaluating and escalating second opinion cases and case management.</span></span></p><br></li><li><p><span><span>Prepares reports of daily activity as requested for management and assists management in monthly reports as requested.</span></span></p><br></li></ol><ol><li><p><span><span>Attend Meetings and Presentation.</span></span></p><br></li></ol><ol><li><p><span><span>To adjust duties in case of any sudden/ emergency unplanned leaves by colleagues.</span></span></p><br></li></ol><ol><li><p><span><span>Managing and handling pending cases (if any) to the next shift colleagues.</span></span></p><br></li></ol><ol><li><p><span><span>Performs any other jobs or duties assigned by the HOD from time to time within the scope of job title.</span></span></p><br></li></ol><br>Responsibilities:<br><p><span><strong>JOB SUMMARY</strong></span></p><br><ul><li><span>Apply medical knowledge and best insurance practices while reviewing and verifying Pre-Approval requests (OP/IP) received from different departments to obtain authorizations as required by insurance companies, depending on the plan coverage for all insurance patients.</span></li><li><span>Ensure that Pre-Authorization Requests comply with regulatory standards, particularly claim adjudication rules and business rules.</span></li><li><span>Handle rejected Pre-Authorization requests and obtain the required justification from the treating doctor for resubmission to the insurance company and approval.</span></li><li><p><span>Prepare daily activity reports as requested by management and assist with month-end reporting as required.</span></p><br></li></ul><p><span><strong>DUTIES AND RESPONSIBILITIES</strong></span></p><br><ul><li><span>Evaluate Pre-Approval requests for medical necessity based on the medical information provided.</span></li><li><span>Accurately code service description codes stated on prior authorization requests in accordance with accepted medical coding rules, medical guidelines, and the policy schedule of benefits.</span></li><li><span>Respond to Insurance/TPA queries and liaise with concerned departments without delay.</span></li><li><span>Receive, evaluate, and escalate second-opinion cases and case management requirements as appropriate.</span></li><li><span>Prepare daily activity reports and assist with monthly reporting as required.</span></li><li><span>Attend meetings and presentations as required.</span></li><li><span>Adjust and manage duties in the event of sudden, emergency, or unplanned leave of colleagues to ensure continuity of operations.</span></li><li><span>Manage and hand over pending cases, if any, to colleagues in the next shift.</span></li><li><span>Perform any other duties or responsibilities assigned by the HOD from time to time within the scope of the job title.</span></li></ul><br>Qualifications:<br><ul><li>Bachelor’s degree in Medicine or an equivalent medical degree from a recognized university.</li><li>Minimum 2 years of experience in insurance claims management/adjudication.</li><li>Knowledge of medical coding systems, including ICD, CPT, DRG, and HCPCS.</li><li>Excellent command of both written and spoken English.</li><li>Flexible and able to work under pressure and in shifts.</li><li>Proficiency in Microsoft Office applications.</li></ul> </div>

<ul><li><p>Hospital Administration Management</p><ul><li><p>Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments.</p></li><li><p>Support hospital leadership in achieving strategic and operational objectives through effective planning and execution. Participate in long-term strategic planning alongside hospital leadership.</p></li><li><p>Monitor financial governance by ensuring appropriate KPIs, budget management, cost control, and identifying opportunities for revenue enhancement through analysis and interpretation of financial and operational data.</p></li><li><p>Continuously review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction.</p></li><li><p>Champion digital transformation, automation initiatives, and operational excellence across the hospital.</p></li><li><p>Prepare operational reports, dashboards, and performance updates for senior management.</p><br></li></ul><p>Revenue Cycle Management, Billing & Insurance&nbsp;</p><ul><li><p>Oversee the complete Revenue Cycle Management (RCM) process.</p></li><li><p>Supervise cash and insurance billing operations for both Outpatient (OP) and Inpatient (IP) services.</p></li><li><p>Ensure timely and accurate billing in accordance with payer guidelines and contractual requirements.</p></li><li><p>Supervise insurance approvals, medical coding, claim submissions, resubmissions, payment follow-up, and collection activities.</p></li><li><p>Monitor claim rejection trends and implement corrective measures to improve collection efficiency.</p></li><li><p>Monitor daily revenue collections and ensure achievement of revenue targets.</p></li><li><p>Review monthly revenue projections and analyze financial performance.</p></li><li><p>Generate and review doctor-wise revenue, productivity, disconnected bills, pending cash bills, and collection reports.</p><br></li></ul><p>Medical Records Management&nbsp;</p><ul><li><p>Supervise the Medical Records Department (MRD) and ensure the accuracy, confidentiality, and completeness of patient records.</p></li><li><p>Ensure effective data management processes and compliance with medical record standards.</p></li><li><p>Monitor MRD KPIs and implement corrective actions where required.</p></li><li><p>Ensure timely submission of DHA Statistical Reports, DARS reports, and other regulatory submissions.</p></li><li><p>Operational Resource Management (Should this team report to him?) No</p></li><li><p>Oversee hospital scheduling processes to maximize utilization of doctors, staff, facilities, and operational resources.</p></li><li><p>Supervise Operation Theatre (OT) scheduling, utilization, and resource optimization.</p></li><li><p>Coordinate OT activities with surgeons, nursing teams, and other departments to maximize efficiency.</p><br></li><li><p>Clinical Systems & Information Management</p></li><li><p>Oversee implementation, optimization, and utilization of Hospital Information Systems (HIS) and Electronic Medical Records (EMR).</p></li><li><p>Coordinate with departments for HIS service additions, billing configuration, pricing updates, and operational support.</p></li><li><p>Ensure accurate implementation of services, tariffs, and pricing within hospital systems.</p></li><li><p>Collaborate with IT and Operations on system enhancements, upgrades, and digital initiatives.</p></li><li><p>Generate administrative and operational KPI reports including admissions, discharges, patient wait times, billing performance, revenue analysis, and operational bottlenecks.</p></li><li><p>Analyze and interpret operational and financial data to support business decisions.</p><br></li><li><p>Human Resources Coordination</p></li><li><p>Provide operational HR support at the hospital level.</p></li><li><p>Coordinate employee onboarding, joining formalities, system access, and operational readiness.</p></li><li><p>Supervise attendance management across departments.</p></li><li><p>Prepare OT staff overtime calculations and caregiver deployment/utilization reports.</p></li><li><p>Coordinate workforce planning, staffing requirements, employee performance matters, and operational manpower requirements with HR.</p></li><li><p>Finance Coordination</p></li><li><p>Provide operational support to the Finance Department.</p></li><li><p>Monitor daily cash collections, cash flow, and petty cash management.</p></li><li><p>Prepare doctor revenue-sharing, contractual payments, and incentive calculations in accordance with contractual agreements.</p></li><li><p>Generate monthly incentive reports for doctors, PR staff, and contracted personnel.</p></li><li><p>Coordinate with Finance to ensure timely payment processing, reconciliations, and financial reporting.</p><br></li><li><p>Compliance & Quality Assurance</p></li><li><p>Ensure compliance with UAE healthcare regulations, DHA, DOH, MOHAP requirements, accreditation standards, and hospital policies.</p></li><li><p>Conduct regular audits of administrative processes, medical records, billing, and operational functions.</p></li><li><p>Monitor departmental KPIs and operational performance indicators.</p></li><li><p>Lead quality improvement initiatives that enhance operational efficiency, patient safety, compliance, and patient satisfaction.</p></li></ul><p>Identify operational risks and implement corrective and preventive actions.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in healthcare administration, Business Administration, or related field.</p></li><li><p>Master’s degree preferred.&nbsp;</p></li></ul><p>Additional certification relevant areas - desirable</p>

Role: M&A Attorney (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $80 - $105/hour<br>Role Overview:We are hiring for one of our clients, seeking a M&A Attorney to work on a contract basis. The role involves providing legal expertise in mergers, acquisitions, and corporate transactions. Responsibilities include drafting and negotiating transaction documents and ensuring compliance with regulatory requirements.<br>Key Responsibilities:• Draft, review, and negotiate mergers and acquisitions agreements, including purchase agreements, asset purchase agreements, and stock purchase agreements.• Conduct due diligence on target entities, identifying legal risks and liabilities.• Advise on corporate governance, compliance, and regulatory matters related to M&A transactions.• Coordinate with cross-functional teams, including finance, tax, and operations, to facilitate transaction execution.• Ensure all transaction documentation adheres to legal standards and mitigates potential liabilities.<br>Required Skills & Qualifications:• Juris Doctor (JD) degree from an accredited law school.• Active membership in a state bar association with a minimum of 3 years of experience in M&A transactions.• Strong understanding of corporate law, securities regulations, and contract drafting.• Experience with domestic and cross-border M&A transactions.• Ability to analyze complex legal documents and identify critical issues.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to high-impact transactions shaping the future of digital innovation. Candidates will gain exposure to cutting-edge legal challenges in a fast-evolving sector.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: In-house Counsel (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $90 - $150/hour<br>Role Overview:We are hiring for one of our clients, seeking a Corporate Attorney to provide legal counsel on corporate governance, compliance, and transactional matters. The role involves advising on corporate structure, regulatory filings, and contract negotiations for a growing technology platform.<br>Key Responsibilities:• Draft, review, and negotiate commercial contracts, including service agreements, partnership agreements, and vendor contracts.• Advise on corporate governance matters, including board and shareholder meetings, compliance with state and federal regulations, and corporate policies.• Ensure compliance with applicable laws, regulations, and internal policies, including data privacy and security requirements.• Manage corporate filings and maintain corporate records, including minute books, stock ledgers, and corporate certificates.• Provide legal support for mergers, acquisitions, and other corporate transactions as needed.<br>Required Skills & Qualifications:• Juris Doctor (JD) degree from an accredited law school and active membership in a state bar association.• Minimum of 5 years of experience in corporate law, with a focus on transactional and compliance matters.• Strong understanding of corporate governance, compliance, and regulatory requirements.• Experience drafting and negotiating complex commercial contracts and agreements.• Ability to work independently in a remote environment with minimal supervision.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the technology and internet industry, contributing to the legal framework that supports platform operations and growth. The position is contract-based with the potential for long-term engagement based on performance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Civil Rights Attorney (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $140 - $400/hour<br>Role Overview:We are hiring for one of our clients to provide legal expertise on civil rights matters. The position involves advising on compliance with relevant federal, state, and local laws. The role requires analyzing legal issues and providing strategic guidance to internal stakeholders.<br>Key Responsibilities:• Advise on civil rights laws, including but not limited to Title VII, ADA, and Section 1983.• Draft and review legal documents such as policies, procedures, and compliance reports.• Conduct legal research on emerging civil rights issues and trends.• Provide training and guidance to internal teams on civil rights obligations.• Collaborate with external counsel and stakeholders on civil rights-related litigation or investigations.<br>Required Skills & Qualifications:• Juris Doctor (JD) from an accredited law school.• Active license to practice law in at least one U. S. jurisdiction.• Minimum of 3 years of experience in civil rights law or related legal practice.• Strong research, writing, and analytical skills.• Experience advising organizations on civil rights compliance and risk mitigation.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of equitable policies and practices. The position ensures adherence to civil rights standards across diverse operational contexts.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Civil Rights Attorney (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $140 - $400/hour<br>Role Overview:We are hiring for one of our clients to provide legal expertise on civil rights matters. The position involves advising on compliance with relevant federal, state, and local laws. The role requires analyzing legal issues and providing strategic guidance to internal stakeholders.<br>Key Responsibilities:• Advise on civil rights laws, including but not limited to Title VII, ADA, and Section 1983.• Draft and review legal documents such as policies, procedures, and compliance reports.• Conduct legal research on emerging civil rights issues and trends.• Provide training and guidance to internal teams on civil rights obligations.• Collaborate with external counsel and stakeholders on civil rights-related litigation or investigations.<br>Required Skills & Qualifications:• Juris Doctor (JD) from an accredited law school.• Active license to practice law in at least one U. S. jurisdiction.• Minimum of 3 years of experience in civil rights law or related legal practice.• Strong research, writing, and analytical skills.• Experience advising organizations on civil rights compliance and risk mitigation.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the development of equitable policies and practices. The position ensures adherence to civil rights standards across diverse operational contexts.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: In-house Counsel (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $90 - $150/hour<br>Role Overview:We are hiring for one of our clients, seeking a Corporate Attorney to provide legal counsel on corporate governance, compliance, and transactional matters. The role involves advising on corporate structure, regulatory filings, and contract negotiations for a growing technology platform.<br>Key Responsibilities:• Draft, review, and negotiate commercial contracts, including service agreements, partnership agreements, and vendor contracts.• Advise on corporate governance matters, including board and shareholder meetings, compliance with state and federal regulations, and corporate policies.• Ensure compliance with applicable laws, regulations, and internal policies, including data privacy and security requirements.• Manage corporate filings and maintain corporate records, including minute books, stock ledgers, and corporate certificates.• Provide legal support for mergers, acquisitions, and other corporate transactions as needed.<br>Required Skills & Qualifications:• Juris Doctor (JD) degree from an accredited law school and active membership in a state bar association.• Minimum of 5 years of experience in corporate law, with a focus on transactional and compliance matters.• Strong understanding of corporate governance, compliance, and regulatory requirements.• Experience drafting and negotiating complex commercial contracts and agreements.• Ability to work independently in a remote environment with minimal supervision.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the technology and internet industry, contributing to the legal framework that supports platform operations and growth. The position is contract-based with the potential for long-term engagement based on performance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: M&A Attorney (Remote) Location: Remote (Work from Anywhere) Job Type: Contract Payout: $80 - $105/hour<br>Role Overview:We are hiring for one of our clients, seeking a M&A Attorney to work on a contract basis. The role involves providing legal expertise in mergers, acquisitions, and corporate transactions. Responsibilities include drafting and negotiating transaction documents and ensuring compliance with regulatory requirements.<br>Key Responsibilities:• Draft, review, and negotiate mergers and acquisitions agreements, including purchase agreements, asset purchase agreements, and stock purchase agreements.• Conduct due diligence on target entities, identifying legal risks and liabilities.• Advise on corporate governance, compliance, and regulatory matters related to M&A transactions.• Coordinate with cross-functional teams, including finance, tax, and operations, to facilitate transaction execution.• Ensure all transaction documentation adheres to legal standards and mitigates potential liabilities.<br>Required Skills & Qualifications:• Juris Doctor (JD) degree from an accredited law school.• Active membership in a state bar association with a minimum of 3 years of experience in M&A transactions.• Strong understanding of corporate law, securities regulations, and contract drafting.• Experience with domestic and cross-border M&A transactions.• Ability to analyze complex legal documents and identify critical issues.<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to high-impact transactions shaping the future of digital innovation. Candidates will gain exposure to cutting-edge legal challenges in a fast-evolving sector.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

Role: Member of Technical Staff - Legal Research (Remote) Location: Remote (Work from Anywhere) Job Type: Full-Time Payout: $350K - $500K/yr<br>Role Overview:We are hiring for one of our clients, seeking a Member of Technical Staff, Legal Research to work on a full-time basis. You will research and analyze complex legal and regulatory frameworks to support product development and compliance initiatives. The role involves developing technical solutions to address legal research challenges and ensuring alignment with evolving legal standards.<br>Key Responsibilities:• Research and interpret laws, regulations, and case law to inform product decisions• Develop technical frameworks and tools to automate legal research processes• Collaborate with cross-functional teams to integrate legal insights into product design• Evaluate emerging legal trends and their potential impact on technology solutions• Draft technical documentation and guidelines for legal compliance in product development<br>Required Skills & Qualifications:• Juris Doctor (JD) degree or equivalent legal education• Proficiency in legal research methodologies and tools• Experience with regulatory analysis and compliance frameworks• Ability to translate legal concepts into technical requirements• Strong analytical and problem-solving skills<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Software Development industry, contributing to the development of technology solutions that meet complex legal and regulatory requirements. You will play a key role in shaping products that balance innovation with compliance.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Closing date: 31/08/2026&nbsp;<br> Number of positions: 1<br> Recruiter name:&nbsp;Reem Mansoor&nbsp;<br> Reference number: 73084&nbsp;<br> Workplace Type:&nbsp;</p><br> <p>Mediclinic Al Jowhara Hospital&nbsp;| Al Ain | United Arab Emirates</p><br> <b>MAIN PURPOSE OF JOB</b> <br><p>To provide comprehensive and professional administrative support to the Physician Clinics that will enable the nursing and medical employees to focus on quality clinical care</p><br> <br><br><b>KEY RESPONSIBILITY AREAS</b> <br><p>1. To provide administration support to Clinic Physicians</p><br> <p>2. To provide patient administration support in the Outpatient setting</p><br> <p>3. To ensure that clinical and non-clinical stock is sufficient and effectively controlled</p><br> <p>4. To actively promote patient satisfaction</p><br> <p>5. Ensure that the medical insurance information of patients is up to date and correct</p><br> <br><br><b>REQUIRED EDUCATION</b> <br><p>Esential: High School Diploma or equivalent (Grade 12)</p><br> <p>Desired: Secretarial Diploma</p><br> <br><br><b>REQUIRED EXPERIENCE</b> <br><p>Essential: At least 1 year experience in an administrative or similar position in a healthcare setting</p><br> <p>Desired: Experience in an administrative or similar position in the Healthcare industry</p><br> <br><br><b>REQUIRED JOB SKILLS AND KNOWLEDGE</b> <br><ul><li>Basic medical terminology </li><li>Computer literacy and proficiency in MS Office applications </li><li>Demonstrate knowledge of patient care support procedures </li><li>Insurance claim procedures </li><li>Stock control principles and management </li><li>Verbal and written communication skills in English </li></ul><br><br><p>All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family</p><br> </div>

<p>The Specialist Internal Medicine physician is responsible for providing comprehensive, evidence-based medical care to adult patients with acute and chronic medical conditions. The role involves diagnosing and managing complex medical illnesses, coordinating multidisciplinary care, promoting preventive health, and ensuring patient safety and quality of care in accordance with established clinical standards and applicable UAE healthcare regulations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Clinical Duties</strong></p><ul><li>Assess, diagnose, and manage adult patients presenting with a wide range of medical conditions.</li><li>Obtain detailed medical histories, perform physical examinations, and formulate appropriate differential diagnoses.</li><li>Develop and implement individualized treatment plans based on clinical findings and evidence-based medical guidelines.</li><li>Manage chronic diseases, including diabetes mellitus, hypertension, dyslipidaemia, thyroid disorders, and other metabolic conditions.</li><li>Diagnose and treat acute medical illnesses, infections, respiratory disorders, gastrointestinal conditions, and cardiovascular risk factors within the scope of internal medicine practice.</li><li>Order, interpret, and evaluate laboratory investigations, diagnostic imaging, electrocardiograms, and other relevant diagnostic tests.</li><li>Recognize clinical deterioration and initiate appropriate emergency management, stabilization, and referral when required.</li><li>Prescribe medications appropriately, monitor treatment responses, and minimize medication-related risks.</li><li>Provide pre-operative medical assessment and optimize patients with underlying medical conditions when indicated.</li><li>Coordinate specialist consultations and referrals for conditions requiring advanced or specialized management.</li><li>Provide inpatient care, outpatient consultations, and follow-up services according to the facility's scope of services.</li></ul><p><br></p><p><strong>Patient Care and Communication</strong></p><ul><li>Explain diagnoses, treatment options, potential risks, and preventive measures to patients and their families.</li><li>Promote patient education, lifestyle modification, vaccination, and preventive healthcare.</li><li>Maintain professional, respectful, and culturally sensitive communication with patients from diverse backgrounds.</li><li>Ensure continuity of care through appropriate follow-up, discharge planning, and communication with other healthcare professionals.</li><li>Obtain informed consent when required and respect patient confidentiality and autonomy.</li></ul><p><br></p><p><strong>Documentation and Compliance</strong></p><ul><li>Maintain accurate, complete, and timely medical records, including clinical assessments, prescriptions, investigation results, and treatment plans.</li><li>Comply with applicable Dubai Health Authority (DHA) requirements, UAE healthcare legislation, and facility policies.</li><li>Follow infection prevention and control protocols, medication safety standards, and patient identification procedures.</li><li>Participate in clinical audits, quality improvement initiatives, incident reporting, and patient safety activities.</li><li>Ensure appropriate documentation, coding, referrals, and reporting in accordance with facility procedures and applicable regulations.</li></ul><p><br></p><p><strong>Teamwork and Professional Development</strong></p><ul><li>Collaborate with nurses, pharmacists, allied health professionals, and other specialists to deliver coordinated patient care.</li><li>Participate in clinical meetings, case discussions, morbidity and mortality reviews, and departmental activities as required.</li><li>Maintain professional knowledge through continuing medical education and ongoing clinical training.</li><li>Participate in on-call duties and emergency coverage according to departmental requirements.</li></ul><p><br></p><p><strong>Qualifications and Requirements</strong></p><ul><li>Recognized primary medical degree, such as MBBS or an equivalent qualification.</li><li>Recognized postgraduate qualification in Internal Medicine that meets the applicable DHA Professional Qualification Requirements (PQR).</li><li>Relevant clinical experience in internal medicine, consistent with DHA licensing requirements and the employing facility's needs.</li><li>Current Basic Life Support (BLS) certification; Advanced Cardiovascular Life Support (ACLS) certification where required by the role or facility.</li><li>Good knowledge of evidence-based clinical guidelines, diagnostic procedures, and the management of common and complex adult medical conditions.</li><li>Strong clinical assessment, diagnostic reasoning, communication, and decision-making skills.</li><li>Proficiency in electronic medical records and clinical documentation systems.</li><li>Fluency in English; knowledge of Arabic is an advantage.</li></ul><p><br></p><p><strong>Key Competencies</strong></p><ul><li>Strong clinical judgement and problem-solving abilities.</li><li>Excellent patient assessment and diagnostic skills.</li><li>Effective communication and interpersonal skills.</li><li>Commitment to patient safety, ethical practice, and confidentiality.</li><li>Ability to work effectively in a multidisciplinary healthcare team.</li><li>Good time management, organization, and prioritization skills.</li><li>Commitment to continuous professional development and clinical quality improvement.</li></ul><p><br></p><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Quality and accuracy of clinical assessments and diagnoses.</li><li>Compliance with clinical protocols, DHA regulations, and facility policies.</li><li>Patient satisfaction and quality of communication.</li><li>Timeliness and completeness of medical documentation.</li><li>Appropriate use of diagnostic investigations and medications.</li><li>Effective management of chronic diseases and continuity of care.</li><li>Compliance with infection control and patient safety standards.</li><li>Participation in clinical audits, quality improvement, and continuing medical education.</li></ul><p><br></p><p><strong>Working Conditions</strong></p><ul><li>Work within a licensed hospital, medical centre, or multispecialty clinic in Dubai.</li><li>Provide outpatient and/or inpatient medical services according to the facility's licensed scope of practice.</li><li>Participate in shift duties, on-call coverage, and emergency consultations as required.</li><li>Adhere to the facility's clinical governance framework, professional code of conduct, and applicable UAE healthcare regulations.</li></ul><p><br></p>

<ul><li>Conduct thorough assessments of patients with complex internal medicine conditions, ensuring accurate diagnosis and personalized treatment plans.</li><li>Collaborate with multidisciplinary teams to coordinate comprehensive care for patients, focusing on both acute and chronic health issues.</li><li>Utilize advanced diagnostic tools and technologies to interpret results and guide clinical decision-making effectively.</li><li>Mentor and train junior medical staff, fostering a culture of continuous learning and professional development within the department.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Medical Doctor (MD) or equivalent degree in Internal Medicine, with a strong foundation in clinical practice and patient care.</li><li>Board certification in Internal Medicine, demonstrating a commitment to maintaining high standards of medical practice.</li><li>A minimum of 5 years of experience in a clinical setting, showcasing a robust track record of managing diverse patient populations.</li><li>Proficiency in English, with additional language skills in Arabic or other languages preferred to cater to a diverse patient demographic.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li><p><span><span><strong>Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.&nbsp;</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.&nbsp;</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Register new patients/ follow up patients and update existing files by collecting patient details. Also, respond as appropriate to inquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.&nbsp;</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Ensure payor eligibility verification.</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Provides information about medical insurance coverage to patients and check the same diligently before sending the patient to the doctor. Collect the payment/ co-payment if any after checking the insurance eligibility, enter on the hospital information system and then send the patient for consultation/ any other services.&nbsp;</strong></span></span></p><br></li></ul><br><ul><li><p><span><span><strong>Provide claim forms in case the patient wants to claim reimbursement.</strong></span></span></p><br></li></ul><br><ul><li><p><span><span></span></span></p></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Title: Sales Executive</p><p>Location: Sharjah, UAE</p><p>Job Type: Full-time</p><p>Job Overview:</p><p>We are seeking a dynamic Sales Executive to join our Sharjah Health-approved clinic. In this role, you will visit doctors, medical clinics, and healthcare specialists across Sharjah to present our custom orthotics and prosthetics services, establish strong referral pipelines, and generate patient leads.</p><p>Key Responsibilities:</p><p>&nbsp;* Conduct daily field visits to doctors and medical practitioners to introduce our clinic's services.</p><p>&nbsp;* Secure and manage doctor referral channels to drive qualified patient leads.</p><p>&nbsp;* Deliver clear presentations on our specialized orthotic and prosthetic care offerings.</p><p>&nbsp;* Track, follow up, and meet monthly targets for patient acquisitions from clinical visits.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements:</p><p>&nbsp;* Education: Minimum of a Bachelor's Degree / Graduation in any discipline.</p><p>&nbsp;* Experience: Fresh graduates are welcome to apply; prior sales experience is a plus.</p><p>&nbsp;* Skills: Strong communication, networking, and lead-generation abilities.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Position - Consultant IVF Location: UAE – Dubai / Abu Dhabi / Al Ain Position: Consultant IVF / Reproductive Medicine Qualification: Tier 1 / Western Qualified Language: Arabic Speaker Preferred About the Role SearchPlus HR is seeking an experienced Consultant IVF / Reproductive Medicine Specialist to join a leading healthcare organization in the UAE.<br> The successful candidate will provide comprehensive fertility and reproductive medicine services and contribute to the delivery of high-quality, patient-centred fertility care.<br> Key Responsibilities Provide consultant-level assessment and management of patients with infertility and reproductive health concerns.<br> Manage both male and female infertility cases in collaboration with the relevant multidisciplinary teams.<br> Perform fertility assessments, including detailed reproductive history, investigations and treatment planning.<br> Manage IVF, ICSI and other assisted reproductive technology (ART) treatment pathways.<br> Conduct and interpret ovarian reserve and reproductive investigations.<br> Perform ultrasound-guided follicular monitoring and other relevant fertility procedures.<br> Manage ovulation induction, embryo transfer and other assisted conception procedures within the scope of practice.<br> Manage patients undergoing fertility preservation, including egg and embryo freezing where applicable.<br> Provide counselling regarding treatment options, risks, outcomes and expectations.<br> Manage complex infertility and recurrent implantation/reproductive challenges.<br> Work closely with embryologists, nurses, geneticists, and other specialists to optimise patient outcomes.<br> Maintain accurate clinical documentation and comply with UAE healthcare and regulatory standards.<br> Participate in clinical governance, quality improvement and evidence-based reproductive medicine practices.<br> Competitive compensation package.<br> Attractive employment benefits.<br> Opportunity to work with a leading healthcare organisation in the UAE.<br> Modern fertility and reproductive medicine facilities.<br> Multidisciplinary clinical environment.<br> Professional development and career growth opportunities.<br> Relocation support, where applicable.<br> Assistance and guidance with UAE licensing and onboarding procedures.<br> Medical degree with a recognised postgraduate qualification in Obstetrics &amp; Gynaecology, Reproductive Medicine, Reproductive Endocrinology &amp; Infertility (REI), or equivalent .<br> Consultant-level experience in IVF / Reproductive Medicine.<br> Tier 1 / Western qualification strongly preferred , such as: UK CCT / CCST American Board Canadian Royal College (RCPSC) Irish Board Australian / New Zealand recognised qualifications Other recognised international Tier 1 qualifications Strong experience in IVF and assisted reproductive technologies.<br> Experience managing complex fertility cases is highly desirable.<br> Eligible for Consultant-level UAE licensing , subject to assessment by the relevant health authority.<br> Arabic-speaking candidates are preferred.<br> Excellent communication and interpersonal skills.<br> Strong commitment to patient-centred care and clinical excellence.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Provides telephonic scheduling for patients calling with one of the many services of the American Hospital Dubai. Coordinates the booking of appointments to optimise clinic function. Supports the successful achievements of the Clinic Operations strategic goals. Executes the scope of services of each Clinic represented and will aid in directing the patients to the most proper clinic for their specific needs.&nbsp;</p><br><br>Responsibilities:<br><ul> <li>Answers phone calls politely and cordially.</li> <li>Maintains proper telephone etiquette.&nbsp;</li> <li>Facilitates patients to find the most appropriate physician for their questions and/or health-related complaints. &nbsp;&nbsp;</li> <li>Prioritises tasks, ensuring effective functioning of the area.</li> <li>Follows the chain of command in reporting incidents or concerns.</li> <li>Prioritises workload and completes correspondence on time.</li> <li>Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients’ queries.</li> <li>Promotes incident, and customer complaint reporting to improve patient and family care.</li> <li>Provides patients with a brief history of physicians’ accreditations and areas of speciality and other data which is relevant to the appointment type.</li> <li>Enters, modifies, or updates patient information, upon calling, in the <i>iConnect </i>system according to established criteria.</li> <li>Transfers call to the Call Centre Nurses when appropriate. Does not answer any medical/nursing-related questions or give medical/nursing advice.&nbsp;</li> <li>Schedules and books appointments as requested appropriately into<i> iConnect</i>&nbsp;and follows the clinic’s guidelines in the booking process.</li> <li>Confirms appointments through SMS and/or phone calls as per policy.</li> <li>Transfer to a different physician, cancel or reschedule patients’ appointments as per policy.&nbsp;</li> <li>Ensures charts are made available in the clinics at the appointment time by ordering them online from Medical Records or calling Medical Records if necessary.</li> <li>Informs walk-in patients telephonically regarding waiting time. Places a remark on “<i>Scheduler Note</i>”. For example, patients are informed regarding waiting time.&nbsp;</li> <li>Informs new customers to arrive 15 minutes before appointment time and to bring an identification card and insurance card according to the clinic's guidelines.</li> <li>Completes electronic telephone message form and emails it to the correct clinic with necessary details intact.</li> <li>Sends SMS messages are sent out before 10:00 a.m. for the next day’s appointments.&nbsp;</li> <li>Follows-up calls are placed to those patients who have not confirmed their appointment times via SMS.</li> <li>Maintains current insurance expertise to answer basic questions from patients regarding insurance-related issues such as General Exclusions.&nbsp;</li> <li>Overbooks physicians according to clinic-defined standards.&nbsp;</li> <li>Ensures that all departmental reports and audit tools are compiled and completed timely and accurate manner.</li> <li>Assists in the orientation of new staff members to the Call Centre.</li> <li>Facilitates efficient Call Centre function by consulting and communicating with all co-workers.</li> <li>Maintains complete product knowledge at all times of all hospital features/services/prices/packages and hours of operations.</li> <li>Ensures that the place of work and the surrounding area are kept clean and organised at all times.</li> <li>Ensures a safe working environment through strict compliance with the Hospital Policies and Procedures regarding safety, infection and security.</li></ul><br>Qualifications:<br><ul> <li>High School Graduate</li></ul><p><strong>PROFESSIONAL EXPERIENCE:</strong></p><br><ul> <li>Knowledge of customer service principles.</li> <li>Knowledge of basic computer literacy.</li> <li>Knowledge of adequate medical terminology.</li> <li>Knowledge of medical terminology or prior exposure to a medical environment.</li> <li>Knowledge of operator or call centre procedures is preferable.</li> <li>Skills in verbal and written communication in both English and Arabic.</li> <li>Ability to demonstrate computer literacy and work efficiently with digital tools.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Licensing and Onboarding Manager leads the end-to-end professional licensing, pre-boarding, and onboarding function across American Hospital Dubai. The role ensures healthcare professionals are processed in accordance with Dubai Health Authority (DHA) licensing requirements and that clinical, administrative, support, leadership, and international hires complete all pre-employment and joining requirements accurately and on time.&nbsp;</p><br><br>Responsibilities:<br><ul> <li>Leads the Licensing and Onboarding function across all assigned workforce groups, establishing standardized workflows, service levels, responsibilities, escalation pathways, and controls from offer acceptance through successful joining and onboarding completion.</li> <li>Oversees DHA professional licensing activities for applicable healthcare professionals, including eligibility review, document validation, DataFlow Primary Source Verification, required assessments, registration, license activation, renewal, cancellation, and maintenance of current licensure records.</li> <li>Ensures candidates meet applicable qualification, experience, good-standing, registration, and credential requirements before submission; coordinates complex or exceptional licensing cases with DHA, DataFlow, candidates, recruiters, clinical leadership, and other relevant stakeholders.</li> <li>Directs pre-boarding and mobilization activities including reference checks, pre-employment medical requirements, visa coordination, travel arrangements, housing coordination, medical and malpractice insurance requests, employee documentation, ID preparation, and joining readiness for local and international hires.</li> <li>Oversees onboarding for clinical, administrative, support, senior leadership, and executive hires, ensuring timely completion of joining formalities, job description acknowledgement, required orientation, induction materials, hospital/clinic introductions, system access coordination, and mandatory pre-employment documentation.</li> <li>Coordinates with Medical Affairs and relevant clinical governance teams for physician and independent-practitioner credentialing and privileging requirements, ensuring HR onboarding and DHA licensing processes are synchronized without replacing statutory medical credentialing responsibilities.</li> <li>Maintains complete, accurate, confidential, and audit-ready licensing and onboarding records, trackers, employee files, expiry schedules, approvals, and system data; ensures compliance with DHA, JCI, organizational document-retention, privacy, and delegated-authority requirements.</li> <li>Monitors and reports licensing and onboarding KPIs including time to license, time to onboard, application turnaround, file completeness, pending cases, license expiries, candidate drop-off, onboarding completion, service-level performance, and recurring process risks; implements corrective actions and escalates material exceptions.</li> <li>Leads process improvement and digitalization of licensing and onboarding activities, including workflow automation, standard templates, candidate communication, portal/system controls, expense governance, and vendor coordination.</li> <li>Manages and develops the Licensing and Onboarding team through workload allocation, coaching, competency development, cross-training, succession planning, and clear accountability for compliance, service quality, candidate experience, audit readiness, and organizational priorities.</li> <li>Undertakes any other duties, responsibilities, or assignments reasonably required to support the effective performance of the role and the operational needs of the organization.</li></ul><br>Qualifications:<br><ul> <li>Bachelor’s Degree in Human Resources, Business Administration, Healthcare Administration, Management, or a related discipline; Master’s Degree is preferred.</li> <li>Professional HR certification such as CIPD, SHRM, HRCI, or equivalent is preferred.</li></ul><p><strong>PROFESSIONAL EXPERIENCE:</strong></p><br><ul> <li>Minimum of six (6) to ten (10) years of progressive Human Resources experience, including at least three (3) years in healthcare licensing, onboarding, credentialing support, HR operations, or a related supervisory/managerial role.</li> <li>Demonstrated experience managing DHA licensing processes for healthcare professionals and coordinating DataFlow PSV, assessments, registration, activation, renewal, cancellation, and complex licensing cases.</li> <li>Strong experience managing high-volume onboarding and international mobilization, including visas, travel, housing, pre-employment medicals, insurance, employee documentation, orientation, and joining readiness.</li> <li>Experience supervising a team, managing operational KPIs and service levels, preparing management reports, resolving escalated candidate/employee cases, and leading process improvement or digitalization initiatives.</li> <li>Experience within a tertiary, multi-site, or JCI-accredited healthcare organization is highly preferred, with exposure to physician, nursing, allied health, administrative, support, senior leadership, and executive onboarding.</li> <li>Excellent command of spoken and written English</li> <li>Well-versed in Microsoft Office applications</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Provides telephonic scheduling for patients calling with one of the many services of the American Hospital Dubai. Coordinates the booking of appointments to optimise clinic function. Supports the successful achievements of the Clinic Operations strategic goals. Executes the scope of services of each Clinic represented and will aid in directing the patients to the most proper clinic for their specific needs.&nbsp;</p><br><br>Responsibilities:<br><ul> <li>Answers phone calls politely and cordially.</li> <li>Maintains proper telephone etiquette.&nbsp;</li> <li>Facilitates patients to find the most appropriate physician for their questions and/or health-related complaints. &nbsp;&nbsp;</li> <li>Prioritises tasks, ensuring effective functioning of the area.</li> <li>Follows the chain of command in reporting incidents or concerns.</li> <li>Prioritises workload and completes correspondence on time.</li> <li>Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients’ queries.</li> <li>Promotes incident, and customer complaint reporting to improve patient and family care.</li> <li>Provides patients with a brief history of physicians’ accreditations and areas of speciality and other data which is relevant to the appointment type.</li> <li>Enters, modifies, or updates patient information, upon calling, in the <i>iConnect </i>system according to established criteria.</li> <li>Transfers call to the Call Centre Nurses when appropriate. Does not answer any medical/nursing-related questions or give medical/nursing advice.&nbsp;</li> <li>Schedules and books appointments as requested appropriately into<i> iConnect</i>&nbsp;and follows the clinic’s guidelines in the booking process.</li> <li>Confirms appointments through SMS and/or phone calls as per policy.</li> <li>Transfer to a different physician, cancel or reschedule patients’ appointments as per policy.&nbsp;</li> <li>Ensures charts are made available in the clinics at the appointment time by ordering them online from Medical Records or calling Medical Records if necessary.</li> <li>Informs walk-in patients telephonically regarding waiting time. Places a remark on “<i>Scheduler Note</i>”. For example, patients are informed regarding waiting time.&nbsp;</li> <li>Informs new customers to arrive 15 minutes before appointment time and to bring an identification card and insurance card according to the clinic's guidelines.</li> <li>Completes electronic telephone message form and emails it to the correct clinic with necessary details intact.</li> <li>Sends SMS messages are sent out before 10:00 a.m. for the next day’s appointments.&nbsp;</li> <li>Follows-up calls are placed to those patients who have not confirmed their appointment times via SMS.</li> <li>Maintains current insurance expertise to answer basic questions from patients regarding insurance-related issues such as General Exclusions.&nbsp;</li> <li>Overbooks physicians according to clinic-defined standards.&nbsp;</li> <li>Ensures that all departmental reports and audit tools are compiled and completed timely and accurate manner.</li> <li>Assists in the orientation of new staff members to the Call Centre.</li> <li>Facilitates efficient Call Centre function by consulting and communicating with all co-workers.</li> <li>Maintains complete product knowledge at all times of all hospital features/services/prices/packages and hours of operations.</li> <li>Ensures that the place of work and the surrounding area are kept clean and organised at all times.</li> <li>Ensures a safe working environment through strict compliance with the Hospital Policies and Procedures regarding safety, infection and security.</li></ul><br>Qualifications:<br><ul> <li>High School Graduate</li></ul><p><strong>PROFESSIONAL EXPERIENCE:</strong></p><br><ul> <li>Knowledge of customer service principles.</li> <li>Knowledge of basic computer literacy.</li> <li>Knowledge of adequate medical terminology.</li> <li>Knowledge of medical terminology or prior exposure to a medical environment.</li> <li>Knowledge of operator or call centre procedures is preferable.</li> <li>Skills in verbal and written communication in both English and Arabic.</li> <li>Ability to demonstrate computer literacy and work efficiently with digital tools.</li></ul> </div>

<ul><li>Administer direct patient care, including medication administration, wound dressing, and vital sign monitoring, adhering strictly to established protocols and physician orders.</li><li>Develop and implement individualized patient care plans based on comprehensive assessments, collaborating with multidisciplinary teams to ensure holistic treatment.</li><li>Educate patients and their families on health conditions, treatment plans, and preventive care measures, empowering them to actively participate in their recovery.</li><li>Operate and monitor advanced medical equipment, ensuring proper functioning and patient safety during procedures and ongoing care.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor of Science in Nursing (BSN) or equivalent degree from an accredited institution.</li><li>Valid nursing license from the Emirate's Department of Health (DOH) or equivalent regulatory body.</li><li>Minimum of 3-5 years of progressive experience in acute care settings, preferably in a specialized area like ICU, ER, or Oncology.</li><li>Advanced Cardiovascular Life Support (ACLS) and Basic Life Support (BLS) certifications are mandatory.</li></ul>