Economic Analyst Jobs in UAE

Job Code: JPC - 6104<br><br>Job Title: AI & Digital Experience Analyst<br><br>Job Location: Abu Dhabi<br><br>Contract: 12 Months<br><br>Job Summary<br><br>The AI & Digital Experience Analyst serves as the execution and innovation engine for the Technology Operations division. Reporting directly to the Associate Director of Technology Operations, this role focuses on translating high-level AI architectures into functional prototypes, driving enterprise-wide AI adoption, including Microsoft Copilot, and measuring the operational impact of the Technology Operations division.<br><br>The role acts as the in-house Copilot Expert, responsible for enabling and coaching end users to build their own agents in Microsoft Copilot Studio, including advanced, multi-step agents that connect to enterprise data and automate business workflows.<br><br>The Analyst bridges the gap between technical AI development and end-user experience, ensuring that Technology Services is positioned as a proactive, value-driving partner to the business.<br><br>Core Accountabilities<br><br>AI Prototyping & Execution: Act as the primary builder for internal AI agents and automation tools, transforming architectural designs and logic workflows provided by Tech Ops leadership into testable, functional models. Copilot Studio Expertise: Serve as the subject-matter expert for Microsoft Copilot Studio, helping end users design, build, and publish their own agents, from simple question-and-answer bots to advanced agents with custom topics, actions, connectors, knowledge sources, and orchestration. Enterprise AI Adoption: Lead user campaigns and training programs across the organization to drive adoption of digital workplace tools, specifically spearheading Microsoft Copilot training initiatives. Strategic Impact Reporting: Design and maintain executive dashboards and Impact Stories that translate complex Tech Ops achievements, such as automated ticket deflection, infrastructure cost savings, and system uptime, into clear business-facing metrics. <br><br>Operational Responsibilities<br><br>Copilot Studio Enablement: Run hands-on workshops and one-to-one coaching sessions that guide end users through building agents in Microsoft Copilot Studio, including advanced capabilities such as custom topics, generative actions, knowledge sources, connectors, and agent orchestration. Model Training & Testing: Ingest, format, and structure internal data, including policies and IT documentation, for AI knowledge bases. Conduct rigorous prompt testing, log hallucination rates, and refine agent outputs prior to production deployment. Digital Experience Advocacy: Conduct live training sessions and workshops with business units to demonstrate the capabilities of deployed AI tools and gather user feedback for continuous improvement. Proof of Concept (PoC) Development: Rapidly build internal PoCs using existing platforms to validate business requests before full implementation approval. Governance & Best Practice: Define and share reusable templates, guardrails, and best-practice guidance so that user-built Copilot Studio agents remain secure, compliant, and aligned with organizational standards. Performance Tracking: Monitor the daily usage and success rates of deployed AI Service Desk agents and provide weekly analytics on automated ticket resolution. <br><br>Job Qualifications & Experience<br><br>5 10 years of overall experience. Bachelor s degree in Artificial Intelligence, Computer Science, Information Technology, or a related technical field. Strong foundational understanding of Large Language Models (LLMs), prompt engineering, and AI toolsets. Hands-on familiarity with Microsoft Copilot and Microsoft Copilot Studio, including building and configuring agents, topics, actions, and connectors. Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical business users. Basic scripting capability, such as Python or Power Shell, for data formatting and API interactions. High capacity for independent problem-solving and rapid prototyping. Keep up to date with the latest AI tools and model releases and identify opportunities to leverage them internally. High-agility, cloud-first infrastructure requiring rapid adaptation to new AI frameworks and continuous learning.<br><br>Skills: data analysis, AI/ML Basics, Customer Experience (CX) / User Experience (UX), Digital Analytics tools

<ul><li><p>Sanctions High Risk Advisory – Senior Analyst must be able to play a critical role in identifying, investigating, and resolving potential sanctions violations. You will conduct in-depth research, analyze complex information, and develop well-documented findings on potential breaches and thematic trends.</p><p>TASKS</p><p>Support the VP Compliance - Sanctions High Risk Advisory as follows:</p><p>· Conduct comprehensive investigations into potential sanctions breaches, including analyzing transactions, customer profiles, and other relevant data.</p><p>· Utilize internal and external resources to gather information on sanctioned entities, individuals, and their relationships.</p><p>· Apply critical thinking and analytical skills to assess potential sanctions risks, identify red flags, and develop typologies for thematic reviews.</p><p>· Lead or participate in thematic reviews to identify potential systemic weaknesses in sanctions compliance processes.</p><p>· Prepare clear, concise, and well-documented reports on investigation findings and thematic review results, including proposed actions and recommendations.</p><p>· Stay up to date on evolving sanctions regulations issued by international bodies and UAE authorities.</p><p>Maintain a strong understanding of sanctions compliance best practices.</p><p>· Collaborate effectively with internal stakeholders across various departments, including Compliance, Legal, and Relationship Management.</p><p>· Assist in providing timely and accurate Compliance advice on any Sanctions matters raised by the business functions by executing reviews and monitoring against applicable laws and regulations and soliciting external expertise as required.</p><p>· Execute other duties as directed by the Manager-Sanctions High Risk advisory of Sanctions review or by the Head of Compliance.</p><p>· Conduct thorough investigations into correspondent bank rejections, ensuring compliance with sanctions laws and regulations, and promptly escalating any material breaches to the relevant stakeholders.</p><p>.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s Degree in Management, Banking or Finance, preferably with certification in compliance, AML, risk management or internal audit.</p><ul><li><p>Minimum 2-3 years of experience in sanctions investigation or a related compliance role.</p></li><li><p>Proven analytical skills with the ability to dissect complex information, identify patterns, and develop typologies.</p></li><li><p>Excellent research and investigation skills with a strong focus on detail and accuracy.</p></li><li><p>Strong written and verbal communication skills, with the ability to prepare clear and concise reports.</p></li><li><p>Experience with sanctions screening tools and databases (e.g., OFAC, UN Sanctions List) is a strong asset.</p></li><li><p>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.</p></li><li><p>Working knowledge of Arabic is a plus.</p></li><li><p>accuracy</p></li><li><p>Discrete and has sense for integrity and handles highly sensitive information with absolute confidentiality.</p></li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Bayut &amp; dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.</p><br><p>As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><br><p>As a Senior Data Analyst, you will be in a central position, evangelising data and our methodologies to other functional analysts and stakeholders across the company. You will have close interaction with teams in marketing, sales, finance, and product.</p><br><p><strong>In this role, you will:</strong></p><br><ul><li>Access data, construct, and manipulate large datasets to support planned analyses using SQL, Python, and similar tools.</li><li>Design and develop BI dashboards with Sisense or similar tools (Tableau, Power BI, Data Studio) for various organisational metrics and indicators, applying best practices and industry standards across finance, sales, inventory, and other areas.</li><li>Conduct full lifecycle analysis to include requirements, activities and design.</li><li>Define KPIs and metrics, and drive data governance through standardisation and communication.</li><li>Create the documentation and presentation for the management.</li><li>Develop analysis and reporting capabilities; monitor performance and quality control plans to identify improvements.</li><li>Adept at queries, report writing and presenting findings.</li><li>Research and validate entity data using appropriate internal and external data sources.</li><li>Validate entity reference data in a central account database.</li><li>Responsible for exception management, reconciliation, and reporting.</li><li>Liaise and perform analysis across projects within the Reference Data environment.</li><li>Analyse, identify specifications, test, and implement interfaces, workflow solutions, and reference data solutions – for example, regression testing systems ahead of upgrades.</li><li>Take ownership of allocated work throughout its entire life cycle.</li><li>Develop new models to address business needs and identify and implement improvements to existing solutions; projects are diverse and can take several forms (e.g., simulation, linear/non-linear optimisation, prediction, machine learning).</li><li>Participate in the design, implementation, and interpretation of experiments and trials to continuously refine ongoing strategies.</li><li>Responsible for data quality and the timely delivery of reports that make common business sense.</li><li>Create and maintain documentation for analytics, tools, and processes to ensure effective transition to the end user.</li><li>Prepare and deliver Data Analytics &amp; Reporting training to evangelise data across the organisation.</li><li>Be able to work autonomously without supervision on complex projects.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>The PMO Analyst will support project and portfolio management activities across the business. The ideal candidate combines strong PMO, data analytics and AI skills with excellent communication and stakeholder management capabilities. The role will be responsible for providing management with accurate insights on project performance, identifying risks and trends, improving PMO processes, and leveraging AI and automation to increase efficiency and decision-making quality.</p><p>&nbsp;</p><p><b>What you will do</b></p><ul><li>Support project planning, tracking, reporting, and governance across the project portfolio.</li><li>Maintain project plans, milestones, action trackers, and portfolio dashboards.</li><li>Monitor project progress against scope, schedule, budget, resources, and KPIs.</li><li>Prepare regular management and executive-level project status reports.</li><li>Support governance meetings, steering committees, and portfolio reviews.</li><li>Follow up on key actions, risks, issues, and dependencies to ensure timely resolution.</li><li>Ensure projects comply with PMO standards, processes, and reporting requirements.</li><li>Analyze project and portfolio data to identify trends, risks, performance gaps, and improvement opportunities.</li><li>Develop and maintain Power BI / Excel dashboards and management reports.</li><li>Create meaningful KPIs and metrics to measure project and portfolio performance.</li><li>Provide data-driven insights and recommendations to management.</li><li>Perform forecasting and scenario analysis related to project timelines, resources, costs, and delivery performance.</li><li>Improve the quality, consistency, and automation of PMO reporting.</li><li>Identify opportunities to use AI and automation to improve PMO processes and productivity.</li><li>Use AI tools to support project reporting, data analysis, meeting summaries, risk identification, and documentation.</li><li>Explore and implement AI-enabled solutions for project forecasting, issue/risk analysis, and management insights.</li><li>Develop practical use cases for generative AI within the PMO.</li><li>Automate repetitive reporting and data-management activities where possible.</li><li>Stay current with emerging AI tools, capabilities, and best practices relevant to project management.</li><li>Identify inefficiencies in existing PMO processes and recommend improvements.</li><li>Develop templates, workflows, dashboards, and standardized reporting mechanisms.</li><li>Support PMO maturity and continuous-improvement initiatives.</li><li>Help establish data-driven and technology-enabled ways of working across the PMO</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to be successful</b></p><ul><li>Analytical &amp; Data-Driven Mindset</li><li>Project &amp; Portfolio Management</li><li>Business Acumen and Problem Solving</li><li>Process Improvement Stakeholder Management</li><li>Good Communication, Presentation and Attention to Detail</li><li>Proactive &amp; Results-Oriented Approach.</li></ul><p>&nbsp;</p><p><b>What equips you for the role</b></p><ul><li>Bachelor’s degree in Business, Engineering, Finance, Information Technology, Data Analytics, or a related field.</li><li>3–7 years of experience in PMO, project management, business analysis, portfolio management, or a similar role.</li><li>Strong experience with project reporting, governance, and performance tracking.</li><li>Advanced Excel skills and experience with Power BI or similar analytics/reporting tools.</li><li>PMP, PRINCE2, PMI-PMOCP, or other project management certification.</li><li>Experience with Power Automate, SQL, Python, or other automation/data tools.</li><li>Experience implementing AI or automation solutions in a business environment.</li><li>Experience working with project portfolio management or enterprise transformation programs.</li><li>Knowledge of Agile, Scrum, or hybrid project management methodologies.</li></ul><p>&nbsp;</p><p>&nbsp;</p></div>

Senior Analyst, Enterprise Risk Management – Abu Dhabi<br>Discover the Opportunity We’re partnering with a leading organisation in Abu Dhabi that is looking to strengthen its Enterprise Risk Management function.<br>This is a hands-on risk position focused on identifying, assessing, monitoring, and mitigating enterprise-wide risks while supporting the continued development of the organisation’s ERM framework.<br>You’ll work closely with senior stakeholders and teams across the business, providing risk analysis and insights that support informed decision-making and strengthen the organisation’s overall risk culture.<br>Discover the Responsibilities:Support the development and continuous improvement of the organisation’s Enterprise Risk Management framework, policies, and controls Conduct enterprise-wide risk assessments, identifying key exposures and recommending appropriate mitigation strategies Monitor Key Risk Indicators (KRIs), emerging risks, and risk trends to provide early visibility of potential issues Perform scenario analysis and stress testing to assess organisational resilience and the effectiveness of existing risk controls Prepare risk reports, analysis, and recommendations for senior stakeholders to support informed decision-making Work closely with teams across the organisation to embed effective risk management practices and strengthen risk awareness Support risk audits, governance activities, and regulatory requirements while ensuring alignment with recognised industry standard Identify opportunities to continuously improve risk management processes, frameworks, and reporting capabilities<br>Discover the Requirements:6+ years of experience within Enterprise Risk Management, operational risk, financial risk, or a closely related discipline Strong experience conducting risk assessments, monitoring KRIs, analysing emerging risks, and developing mitigation strategies Experience with scenario analysis, stress testing, risk reporting, and enterprise-wide risk frameworks Strong understanding of risk governance, regulatory requirements, controls, and industry best practices Previous experience within financial services, capital markets, securities, or another highly regulated environment would be advantageous Bachelor’s degree in Finance, Business, Risk Management, or a related discipline Professional certifications such as FRM, PRM, or another recognised risk management qualification would be advantageous Strong analytical, communication, and stakeholder management skills with the ability to engage effectively with senior leadership<br>Why Join? Join a high-profile organisation with a sophisticated and evolving Enterprise Risk Management function Gain exposure to enterprise-wide risks across a complex and highly regulated environment Work closely with senior stakeholders and contribute directly to strategic risk decision-making Play an important role in strengthening risk frameworks, governance, and organisational resilience

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s KYC Operations Team. We are looking for experienced talent interested in AML-KYC space. AML is a key risk area for all banks and this role provides lots of learning related to AML guidelines, policies and procedures.</p><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><p><b>Team/Role Overview</b></p><br><p><span>The Consumer Business AML KYC Operations Analyst is an intermediate-level position, responsible for Anti-Money Laundering (AML) transaction monitoring and KYC (Know Your Client) program at Citi.</span></p><br><p><b>What you’ll do</b></p><br><ul><li><p>Conduct client profile reviews for customer accounts, ensuring all information and supporting documentation comply with applicable local regulations, Citi policies, and KYC standards. Update KYC records and client profiles within required timelines and prior to due dates.</p><br></li><li><p>Perform activities related to transaction monitoring, including preparation and analysis of Management Information System (MIS) reports, and actively participate in quality review discussions and governance forums.</p><br></li><li><p>Support the implementation of technology enhancements, policy updates, and regulatory changes by conducting gap analyses, assessing impacts, and communicating requirements to relevant stakeholders.</p><br></li><li><p>Contribute to process automation initiatives and support the timely implementation of new and revised policies, procedures, and operational controls.</p><br></li><li><p>Maintain and update capacity plans, perform time-and-motion studies, and analyze resource utilization to support workforce planning and operational efficiency initiatives.</p><br></li><li><p>Review, draft, and maintain operational procedures to ensure alignment with current policies, regulatory requirements, and best practices.</p><br></li><li><p>Prepare, validate, and publish daily operational MIS and monthly management reports, ensuring accuracy, timeliness, and meaningful insights for stakeholders.</p><br></li><li><p>Ensure you are meeting quality threshold for all the reviews completed.&nbsp;</p><br></li><li><p>Support continuous improvement initiatives by identifying process gaps, recommending enhancements, and collaborating with stakeholders to improve productivity, quality, and control effectiveness.</p><br></li><li><p>Ensure adherence to Citi's risk and control framework by escalating issues appropriately, maintaining high standards of compliance, and supporting a strong culture of accountability and operational excellence.</p><br></li></ul><p><b>What we’ll need from you</b></p><br><p>Role Qualifications:</p><br><ul><li><p><span>Strong written and oral communication skills - Ability to interact and facilitate across diverse audiences, including Senior Management</span></p><br></li><li><p><span>Ability to support and obtain buy-in from others and lead by example of high performance.</span></p><br></li><li><p><span>Relevant experience with similar responsibilities in a high volume, fast-paced environment and industry systems and platforms</span></p><br></li><li><p><span>Excellent time management skills</span></p><br></li><li><p><span>Strong analytical and problem-solving skills.</span></p><br></li><li><p><span>Basic project participation experience</span></p><br></li></ul><p>​ <span>Knowledge/Experience:</span></p><br><ul><li><p><span>Experience<span>with&nbsp;contributing</span>to a collaborative environment through knowledge sharing and mutual respect.</span></p><br></li><li><p><span>Business experience in the Consumer and Commercial Banking industry and experience within a medium/large financial organization, including knowledge of banking products and different types of transactions and client-facing procedures.</span></p><br></li><li><p><span>Relevant work experience and understanding of global and local AML KYC regulations, associated risks of non-compliance and changing dynamics, and knowledge of KYC processes throughout the client life cycle.</span></p><br></li><li><p><span>Understanding of the inter-dependencies of roles within KYC process and requirements for KYC Record successful completion across relevant client types.</span></p><br></li><li><p><span>Experience with regulatory compliance, AML transaction/risk monitoring tools, and solving AML related issues.</span></p><br></li></ul><p>Skills: <b>​</b></p><br><ul><li><p><span>Proficient Microsoft Office user (i.e., Excel, PowerPoint) and ability to perform moderately complex queries.</span></p><br></li><li><p><span>Excellent communication and presentation skills</span></p><br></li><li><p><span>Strong multitasking skills and attention to detail.</span></p><br></li></ul><p><span>Education:</span></p><br><p><span><span>Bachelor's degree/University degree. AML-KYC related certification would be an advantage.</span></span></p><br><p><b>What we can offer you</b></p><br><p>By joining Citi UAE you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.&nbsp;</p><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b></p><br><p>#LI-NS10</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Operations - Services<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Business KYC<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About RemotePass RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere — and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product — rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug &amp; Play.<br> The role RemotePass verifies, screens, and monitors clients and contractors through risk-based onboarding and compliance workflows before payment activity is enabled.<br> We're growing our Compliance Operations team and looking for an Analyst to help handle the day-to-day: reviewing company documents, verifying contractor identities, running sanctions checks, and flagging anything that doesn't look right.<br> You'll work closely with two other analysts and report into our Head of Operations, with our Head of Compliance as your escalation point for anything that needs a second set of eyes.<br> You don't need to be a compliance expert on day one — you need real hands-on exposure to KYC/KYB and a sharp eye for detail, and we'll help you build the rest.<br> What you'll do Review client KYB documentation — corporate registration, ownership structure, proof of operations, authorized representatives Support contractor KYC — verifying IDs, resolving address or payment detail mismatches, handling jurisdictional flags Run sanctions, PEP, and adverse media checks using our approved tools and procedures Investigate payment issues — failed payouts, payment detail changes, cross-border payment concerns Keep our compliance trackers, evidence folders, and case notes accurate and audit-ready Escalate potential fraud, sanctions risk, unusual activity, or policy violations quickly and clearly.<br> Work cross-functionally with Customer Success and Operations on client-facing requests Remote-First Culture: We don't just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> 1-3 years of hands-on compliance experience — KYC, KYB, client/customer onboarding, or sanctions screening, ideally at a payment processor, bank, crypto exchange, or money transmitter Comfortable reviewing documents carefully and spotting what's missing, inconsistent, or unclear Good written English — you can write a clean case note and a clear client request Comfortable with spreadsheets, case queues, and juggling multiple open cases at once High attention to detail, with the judgment to know when something needs to be escalated rather than closed Arabic fluency is a strong plus, not a requirement</span> </div>

Department: Operations Reports to: Data Analytics Manager Location: Dubai, UAE <br>Global Hotel Alliance (GHA) brings together a unique collection of independent hospitality brands for GHA DISCOVERY, a multi-brand hotel loyalty programme leveraging a shared technology platform. Through membership in GHA, hotel brands expand their global reach, drive incremental revenue by sharing customer data, and reduce dependence on third-party channels, all while maintaining management independence and individual positioning. Our corporate website can be found at www.globalhotelalliance.com and our consumer website is at www.ghadiscovery.com<br>Duties and Responsibilities This is a Data Analyst role, where you will build and apply foundational expertise in transforming data into actionable insights. You will contribute to solving business challenges by applying analytical techniques, supporting data and AI innovative solutions, and learning to navigate complex datasets. Your role will focus on executing tasks with precision, while mastering your ability to identify trends and communicate findings effectively.<br>Collaborate with stakeholders to understand data needs and assist in translating business requirements into technical specifications. Perform data analysis using SQL and BI tools (e.g., Power BI) to identify trends, generate reports, and create visualizations that support decision-making. Ensure data integrity by validating, cleansing, and organizing datasets from multiple sources. Assist in building new prototypes, maintaining and enhancing existing dashboards, reports. At the same time, be involved in end-to-end data projects, from requirements gathering, data modeling, reports prototyping and designing data pipelines. Assist in the building of Data Literacy across the organization in order to improve self-serve capabilities for business teams. Troubleshoot data discrepancies and work with Stakeholders and Data Engineers to resolve issues in a timely manner. Support senior analysts and business stakeholders in ad-hoc projects, including data blending, prototyping, quality assurance tasks, and presentation decks. Document processes, methodologies, and findings to ensure transparency and knowledge sharing across teams.<br>Education, Qualifications, and Requirements:<br>Bachelor’s in Computer Science (CS), Information System (IS), Statistics, Mathematics, or a related field.2-4 years of hands-on experience in data analysis, reporting, or business intelligence. Exposure to Power BI or similar tools is preferred. Excellent stakeholder management attributes, demonstrating the ability and confidence to collaborate, challenge and influence at a senior level. Proficiency in SQL and MS Excel for querying and manipulating data. Familiarity with Python for data analysis is a plus. Strong analytical skills with the ability to interpret complex datasets and communicate findings clearly. Detail-oriented mindset with a focus on accuracy and quality in deliverables. A proactive team player with strong communication skills, skilled at mentoring colleagues and thriving in a dynamic, fast-paced environment. Eagerness to learn, adapt, and grow within a dynamic analytics team. Previous experiences in AI, and hospitality or travel industries are advantageous.<br>The ideal candidate will share our company values, will be self-motivated, and someone who takes their own development seriously. Previous experience in the hospitality or travel industry is a bonus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Analyst (UAE National Role) – Corporate &amp; Institutional Banking</p><br><br><br><p><br>Some careers have more impact than others.&nbsp;</p><br><br><p><br>If you’re looking for a career where you can make a real impression, join HSBC and&nbsp;discover how valued you’ll be.</p><br><br><p><br>HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.</p><br><br><br><p>We are seeking an ambitious individual to join the CIB International Mid-Market (IMM) team as an Analyst &nbsp;to support the growing business and achieve divisional targets. This role is broadly responsible for identifying product and service opportunities, carrying out customer research, financial and credit analysis and helping the RM prepare for customer meetings.</p><br><br><br><p>In this role, the key responsibilities are as below:</p><br><br><p><br>• &nbsp; &nbsp;Provide support to the Relationship Managers (RMs) to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers.<br>• &nbsp; &nbsp;Enable proactive client management by attending client meetings with Relationship Manager as necessary and acting as the first point of contact for customers on daily credit-related enquiries.<br>• &nbsp; &nbsp;Prepare appropriate analysis, proposals and presentations to prospective customers.<br>• &nbsp; &nbsp;Support the RM on day-to-day activities including client planning, pipeline management, co-ordination with product partners and ensuring data and call reports are accurately and timely updated.<br>• &nbsp; &nbsp;Undertake financial, credit and profitability analysis<br>• &nbsp; &nbsp;Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers.&nbsp;<br>• &nbsp; &nbsp;Work closely with Service Delivery and co-ordinate the end-to-end credit process, review their deliverables and resolve issues.<br>• &nbsp; &nbsp;Monitor credit risk, including concern lists and credit control reports, and analyse management information.<br>• &nbsp; &nbsp;Provide ongoing risk monitoring in areas concerning Global Standards and Anti-Money Laundering &amp; Sanctions alerts, and act as an escalation point for risk issue response.<br>&nbsp;</p><br><br><p>To be successful in the role, you should meet the following requirements:</p><br><br><p>&nbsp;<br>• &nbsp; &nbsp;Strong analysis/understanding of financial statements<br>• &nbsp; &nbsp;Relevant experience working in an administrative role supporting a manager or team.<br>• &nbsp; &nbsp;Excellent planning skills with experience of working under pressure.<br>• &nbsp; &nbsp;Excellent interpersonal, written, and verbal communication skills.<br>• &nbsp; &nbsp;Proven ability of using their initiative.<br>• &nbsp; &nbsp;Advanced computer and IT skills, including all Microsoft packages.<br>• &nbsp; &nbsp;Ability to prioritise workload effectively.<br>• &nbsp; &nbsp;A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).<br></p><br><br><p><br>You’ll achieve more at HSBC.</p><br><br><p><br>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.<br>Issued by The Hong Kong and Shanghai Banking Corporation Limited. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

We are looking to hire a Senior Analyst – Technology Resilience who will be responsible for supporting the design, planning, implementation, and continuous improvement of the Technology Resilience Program for our client based in Dubai, which is one of the largest semi-government organizations in the region.<br>This position is a contract role with an initial duration of 12 months and is renewable.<br>We are looking for a technology resilience professional with strong experience in technology resilience, disaster recovery, business impact analysis, resilience assessments, testing, and recovery planning. The ideal candidate will have hands-on experience in developing and implementing technology resilience programs, conducting business impact and threat assessments, developing recovery plans and runbooks, coordinating resilience testing and exercises, and managing stakeholders across technology and business functions.<br>Key responsibilities:Design, plan, document, and implement activities under the Technology Resilience Program, including business impact analysis, threat assessments, current-state assessments, plan and runbook development, training, and testing. Conduct Technology Business Impact Analysis in collaboration with business and technology owners, ensuring alignment with the overall Corporate Business Impact Analysis. Develop and maintain the Technology Threat & Control Landscape in collaboration with the Technology Risk team to identify key technology threats and strengthen recovery preparedness. Develop and maintain the annual Technology Resilience training and testing calendar. Facilitate and coordinate Technology Resilience exercises and planned resilience tests across applications and systems. Train system owners on effective planning and execution of resilience tests for their applications and systems. Develop and maintain Technology Disruption Management Plans covering communication, coordination, escalation, and recovery strategies for key technology threats. Facilitate and support the development of application and system runbooks and train system owners on runbook development. Conduct Technology Resilience Capability Assessments to identify gaps between recovery requirements and existing recovery capabilities. Support the delivery of the Technology Resilience annual roadmap, ensuring assigned activities and milestones are planned, coordinated, tracked, and completed on time. Facilitate quarterly meetings with the Technology Resilience Special Working Group and coordinate stakeholder activities. Prepare management presentations and reports for Business Technology, Senior Management, and Top Management as required. Maintain Technology Resilience dashboards and supporting documentation, including Share Point and reporting platforms.<br>Knowledge, skills & experience:Bachelor's Degree in Technology, Information Technology, Computer Science, or a related discipline.7–10 years of overall experience, with 5–7 years of relevant experience in technology resilience, disaster recovery, business continuity, technology risk, or related areas. ISO 22301 and Disaster Recovery certifications are required. Hands-on experience in disaster recovery, Technology Resilience, and ISO 22301 implementation. Experience with NCEMA standards and implementation will be highly preferred. Experience conducting Business Impact Analysis, threat assessments, resilience capability assessments, and recovery preparedness activities. Experience planning and coordinating resilience testing, exercises, training, and simulation activities. Experience working with GRC tools, risk registers, and technology risk management processes. Proficiency in MS Office, Share Point, and reporting/dashboarding tools. Experience with Tableau will be advantageous.<br>Availability:• Preference will be given to candidates who are immediately available or on short notice (30 days or less).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p>The System Analyst plays a crucial role in the technical coordination for the configuration, upgrades, support, and maintenance of Microsoft NAV/BC/D365, CRM, and other cloud solutions within existing and new expansion stores. The role involves close coordination with the digital &amp; IT team, functional heads, and business users. Key responsibilities include upgrading activities for IKEA stores across the UAE, Qatar, Egypt, and Oman, aligning business processes and working methods with the IKEA concept and Al-Futtaim Group framework.</p><p><br></p><p><b>What You Will Do:</b></p><p>System Upgrades and Coordination</p><ul><li>Coordinate upgrade and data migration from legacy systems to modern ERP, ensuring quality and data integrity throughout migration process while managing data governance and security policies.</li><li>Collaborate with functional heads to understand business needs and translate them into functional requirements, documenting functional specifications and technical design documents, developing and customizing applications to meet business needs.</li><li>Ensure on-time, quality, and cost-effective delivery of all functional MS NAV/BC/D365 &amp; Cloud projects and enhancement activities within the guidelines of the project methodology.</li></ul><p>Process Improvement and Support</p><ul><li>Identify opportunities to streamline business processes and improve system efficiencies, recommend and implement process changes to optimize functionalities in line with Al-Futtaim group and IKEA principal guidelines.</li><li>Provide ongoing support and troubleshooting for issues, administering SQL databases to ensure continuous performance tuning using Performance Monitor and other related monitoring/troubleshooting tools.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Expertise in Microsoft Dynamics 365 solution and/or NAV/Business Central implementation.</li><li>Proficient in SQL database administration and programming.</li><li>Excellent communication and interpersonal skills.</li><li>Capability in API integrations and testing, with a solid understanding of cloud operations.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Graduate in Computer Science, Information Technology, or similar discipline with 7+ years experience in business analysis, system design &amp; development, and implementation of ERP within the retail industry.</li><li>Strong understanding of the Microsoft Dynamics 365 solution and/or NAV/Business Central, Azure DevOps or other CI/CD tools.</li><li>Experience with API integrations and testing, and desirable knowledge in payment gateway integration.</li><li>Sound knowledge of SQL DB administration and programming, along with basic cloud operations knowledge (AWS or Azure).</li></ul><p>&nbsp;</p><p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><p>&nbsp;</p><p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><p>&nbsp;</p><p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><p><br></p><p><br></p></div>

About the Clermont Group The Clermont Group is an international business group with its headquarters in Singapore. Founded in 2006 by New Zealand-born entrepreneur Richard Chandler, Clermont operates across four sectors - healthcare, financial services, aerospace, and investment. These businesses employ over 10,000 people globally. Rooted in excellence, innovation, and integrity, we bring together the art and science of building champion businesses, using our unique approach to create iconic companies that lead industry and shape culture. Our operating companies include:• Hoan My: The largest healthcare group in Vietnam with a mission to provide affordable, high-quality healthcare to the people of Vietnam• SBFC: Our finance business in India, provides loans to small business owners and consumers through a network of more than 200 branches• magni X: Our U. S.-based aerospace business, produces the industry's leading fully-integrated electric powertrains for helicopters and airplanes<br>For more information, please visit our website at www.clermont.com <br><br>Responsible for financial analysis, production of investment reports and management of existing investments, you will work directly with the senior members of the public markets investment team, including the CIO over time. Key skill sets include top-down, macro research and company/sector analysis. Investment ideas will be primarily expressed through public equities, with a focus on technology and financials. Candidates should be risk positive with a track record of success in their professional and personal lives, and should share the values that come with being part of an elite team that takes on challenging assignments.<br><br>Requirements<br><br>The successful candidate will:Have an "X-factor" in their CV that demonstrates the ability to perform at an elite level Have strong relational skills, able to represent the company well when dealing with external parties Be passionate about financial markets and business Have a proven ability to execute Be very well-spoken, and have a polished and professional appearance Be able to work at speed, and multi-task Be an "energiser" - have a positive attitude, bringing fresh ideas and vigour to the role Be meticulous in attention to detail Be hungry to learn - the new joiner will be given the opportunity to do work far beyond the scope of a traditional equity research analyst<br><br>Benefits<br><br>Competitive base salary, discretionary bonus Medical insurance, Annual leave

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role: Credit Analyst</strong><br><strong>Location: Sharjah, UAE</strong><br><strong>Role purpose:</strong></p><br><p>Provide full support to branches and DSU’s by reviewing and processing proposed finance applications in a timely fashion and within approved polices&nbsp;</p><br><p><strong>This position is for UAE Nationals only.</strong><br>&nbsp;&nbsp;&nbsp;&nbsp;<br><strong>Key accountabilities of the role:</strong>&nbsp;&nbsp;</p><br><ol><li>Examining credit Application for completeness and timeliness of information, noting exceptions for correction.<ul><li>Preparation of error free credit docs</li><li>Vigilance in applying de-dupes</li><li>Observing agreed TAT.</li><li>&nbsp;Compliance policies and satisfactory Risk&nbsp;Rating.</li></ul></li><li>Analyze Bank Statements so as assess its genuineness, continuity, business turnovers, cheque returns, average balances and to observe if there is any chance of artificial fabrication of such statements.</li><li>Analyze applicant’s financial statements and comment on its findings (where required).</li><li>&nbsp;Check customer’s status through de-dupes/CBRB.</li><li>Meeting the minimum daily targets assigned by management while maintaining the lowest level of errors as measured by the score card.&nbsp;</li><li>Escalate cases requiring higher DP with full analysis and recommendations to facilitate their decision making&nbsp;</li><li>Demonstrate full and up to date knowledge of ADIB’s products, policies and procedures.&nbsp;</li><li>Proactively and continually make and recommend system changes and enhancements, also&nbsp;ensure that all procedures and policies are implemented and being followed in compliance with organization.</li><li>Demonstrate full team spirit and positive attitude.</li><li>Perform any other responsibilities entrusted by ADIB Management from time to time and any other task assigned by Management</li></ol><p><strong>Results required:</strong></p><br><ul><li>Support business in achieving monthly budget &amp; targets while maintaining highest quality portfolio</li><li>Additional support to business in capturing customers within the acceptable parameters without violating CB regulations.&nbsp;</li><li>Contribute positively to the daily underwriting activities&nbsp;</li><li>Improve communication branches and DSU’s as being internal customers</li><li>Provide constructive comments and feedback on proposed finance applications&nbsp;</li><li>Compliance of policies &amp; procedures – Comply and perform Key operational controls as required in ADIB’s polices &amp; procedures in day-to-day operations.</li></ul><p><strong>Specialist skills / technical knowledge required for this role:</strong></p><br><ul><li>Good credit and analytical skills and knowledge&nbsp;</li><li>Minimum 3 years of practical banking experience preferably in the finance &amp; credit field&nbsp;</li><li>Detailed knowledge of ADIB’s Retail Banking credit products &amp; services</li><li>Broad knowledge of ADIB’s Retail Credit &amp; Operational Policies &amp; Procedures</li><li>Good Knowledge of UAE banking practices, regulations &amp; risks</li><li>Good communication skills</li><li>Good Computer Skills</li></ul><p><strong>This position is for UAE Nationals only.</strong></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><span>The Service Desk Analyst serves as the primary point of contact for IT support across all business units. This position manages technical support requests through multiple channels including in-person, email, and telephone communication. The role focuses on effective stakeholder communication, basic technical troubleshooting, and efficient ticket management.</span></span></span><br><br><b>Main Responsibilities:</b><br><br></span><ul><li><span><span><span><span>Manage Level 1 technical support through multiple channels (phone, email, in-person)</span></span></span></span></li><li><span><span><span><span>Set clear expectations with stakeholders regarding issue resolution timelines and processes</span></span></span></span></li><li><span><span><span><span>Troubleshoot basic hardware, software, and network connectivity issues</span></span></span></span></li><li><span><span><span><span>Document all support interactions and solutions in the ticketing system</span></span></span></span></li><li><span><span><span><span>Prioritize and manage multiple support requests based on business impact and urgency</span></span></span></span></li><li><span><span><span><span>Communicate technical information clearly to users of varying technical backgrounds</span></span></span></span></li><li><span><span><span><span>Escalate complex technical issues to appropriate support levels</span></span></span></span></li><li><span><span><span><span>Track IT assets and maintain accurate inventory records</span></span></span></span></li><li><span><span><span><span>Follow established technical support procedures and SLAs</span></span></span></span></li><li><span><span><span><span>Maintain knowledge base documentation</span></span></span></span></li><li><span><span><span><span>Process user account management requests</span></span></span></span></li><li><span><span><span><span>Monitor ticket resolution progress and provide regular updates to stakeholders</span></span></span></span></li><li><span><span><span><span>Performing other job-related duties as assigned by Management</span></span></span></span><br></li></ul><br><span>Requirements</span><ul><li><span>Tertiary education in Computer Science, Engineering, or other relevant subjects OR equivalent in industry experience <br></span></li><li><span><span><span>1-3 years hands-on experience in IT service desk or technical support role</span></span></span></li><li><span><span><span>Experience in using IT service management (ITSM) tools and ticketing systems</span></span></span></li><li><span><span><span>Experience in documenting technical issues and solutions and providing remote technical support</span></span></span></li><li><span><span><span>Experience in providing remote technical support</span></span></span></li><li><span><span><span>Experience in Windows operating system support and troubleshooting</span></span></span></li><li><span><span><span>Experience in knowledge base maintenance</span></span></span><br></li><li><span><span><span>Demonstrated ability to troubleshoot basic IT issues</span></span></span><br></li><li><span><span><span>Knowledge of Windows operating systems and Microsoft 365 applications</span></span></span><br></li><li><span><span><span>Understanding of basic network concepts and connectivity troubleshooting</span></span></span><br></li><li><span><span><span>Experience with IT service management tools and ticketing systems</span></span></span><br></li><li><span><span><span>Basic understanding of IT security practices</span></span></span><br></li><li><span><span><span>Strong verbal and written communication skills in English</span></span></span><br></li><li><span><span><span>Proven ability to manage stakeholder expectations</span></span></span><br></li><li><span><span><span>Demonstrated problem-solving and analytical capabilities</span></span></span><br></li><li><span><span><span>Experience in prioritizing multiple tasks effectively</span></span></span><br></li><li><span><span><span>Strong documentation abilities</span></span></span><br></li><li><span><span><span><span>Professional and customer-focused approach</span></span></span></span><br></li></ul><br><span>Benefits</span><ul><li><span><span><span><span><span>International team (over 50 nationalities)</span></span></span></span></span><br></li><li><span><span><span><span><span>24 annual leave days</span></span></span></span></span><br></li><li><span><span><span><span><span>Annual flight home</span></span></span></span></span><br></li><li><span><span><span><span><span>Life insurance plan</span></span></span></span></span><br></li><li><span><span><span><span><span>Medical insurance plan (with the option to upgrade at your own cost)</span></span></span></span></span><br></li><li><span><span><span><span><span>Access to exclusive Fazaa discounts (applicable in participating retail stores, food &amp; beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)</span></span></span></span></span><br></li><li><span><span><span><span><span>Invitations to participate in various company functions, staff events, and department team building events</span></span></span></span></span><br></li><li><span><span><span><span><span>Opportunities to learn, develop and grow with the organization</span></span></span></span></span><br></li><li><span><span><span><span><span>Being part of a motivated team and Moving-Forward-Company-Culture</span></span></span></span></span><br></li></ul><br> </div>

Job Description<br><br>Do you have a passion for using data to help make effective business decisions?<br><br>Do you enjoy collaborating with teams to solve complex challenges?<br><br>Join our growing Central Sales Operations team<br><br>Akamai is currently seeking a Business Operations Analyst Intern. The team is a cross-divisional business operations function. It operationalizes business architecture through design, definition, and governance of policies, processes, and tools. This is necessary to support our global go-to-market teams.<br><br>As a participant in our program, you will gain valuable experience and contribute through meaningful project work. You will have the opportunity to join us for training, networking events, and engagements with company leadership.<br><br>Partner with the best<br><br>You will collaborate with sales management, divisional sales operations teams. You will also collaborate with other key stakeholders to understand business needs. The role will oversee design, deployment and support of critical business processes. You will help enable the vision for Akamai's Sales technology stack.<br><br>As a Business Operations Analyst Intern, you will be responsible for:<br><br>Collaborating with sales and channels teams to define/execute strategic projects to increase revenue, productivity, and efficiency Partnering with IT to drive alignment and execute initiatives. Supporting continuous improvement of systems process and user experience for sellers and partners Supporting data governance to improve data hygiene and usefulness. Establishing formal and informal processes for collecting feedback, requirements, and enhancement requests related to sales process/tools Supporting cross-functional initiatives and collaborating closely with sales, pre-sales, marketing, and finance.<br><br>Do What You Love<br><br>To be successful in this role you will:<br><br>Be pursuing a Bachelor program in Business Management or a related field Have understanding of sales process and sales tools Have analytical, interpersonal, organizational, and critical-thinking skills Be results-oriented with attention to detail, have ability to build credibility, trust, and rapport with stakeholders. Have ability to communicate information effectively to business partners and team members across the organization and GTM communities Have flexibility to work efficiently as part of a team to achieve group and individual goals<br><br>Work in a way that works for you<br><br>This is a flexible role and may be performed at your home and/or the local Akamai office (in the country advertised). We are happy to discuss working options in this role and encourage you to speak with your recruiter in more details when you apply.<br><br>Connect with us on social and see what life at Akamai is like!<br><br>We power and protect life online, by solving the toughest challenges, together.<br><br>At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.<br><br>Working for you<br><br>Benefits<br><br>Through our intern and co-op programs we will provide you with opportunities to grow, flourish, and achieve great things. Financial benefits offered to interns and co-ops, including a 401k and health insurance, are offered through our managed service provider (MSP). Students also gain the following benefits directly from our programs:<br><br>Mentorship<br><br>Career development trainings<br><br>Visibility into senior leadership through Fireside Chats<br><br>Networking and social events with an international intern cohort<br><br>Fun perks including Akamai branded merchandise<br><br>About Us<br><br>Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.<br><br>Join us<br><br>Are you seeking an opportunity to learn and make a real impact in a global technology company? Come join us and learn with a team of people who will energize and inspire you! By the end of your assignment, you will gain a network of encouraging colleagues ready to support you in your studies and beyond.

What You Will Do<br><br>At Johnson Controls, we help customers improve outcomes through reliable operations and strong service performance. In this role, you will support the planning foundation for the Dubai Parts Hub and help keep the right parts available at the right time.<br><br>You will work across planning, supply, inventory, and service teams to support On-Time Delivery (OTD), inventory health, and customer service.<br><br>The Parts Planning Analyst - Dubai Hub is responsible for demand planning, inventory optimization, supply planning, item master governance, and service level tracking. You will partner closely with Sales, Service, Operations, Procurement, Logistics, and Regional Planning teams.<br><br>How You Will Do It<br><br>Develop and maintain demand forecasts for service parts using consumption history, trends, and market input. Analyze forecast performance, seasonality, installed base trends, and service activity to identify demand drivers. Support consensus planning with regional and cross-functional stakeholders. Set stocking policies and replenishment parameters that balance service, working capital, and inventory health. Monitor inventory turns, days of supply, excess stock, slow-moving items, and stock-out risk. Maintain planning data in i Scala, including lead times, stocking rules, supplier data, and product classifications. Support purchase requirements, open orders, expediting, new product introductions, and part phase-outs. Build reports and dashboards that improve visibility and support better decisions. You will own planning data and follow-through with accountability, integrity, and clear priorities. You will stay close to the work, use ERP and i Scala data carefully, and remove barriers to customer supply. You will use root cause analysis and inventory review to improve forecast and planning performance every day. You will work as one team across functions, sharing practical recommendations and building trust.<br><br>Required<br><br>What we look for<br><br>Bachelor's degree in Supply Chain Management, Business, Engineering, Operations Management, Statistics, Analytics, or a related field.5+ years of experience in inventory planning, demand planning, supply planning, materials management, or a related supply chain function. Experience with ERP systems, preferably i Scala, SAP, Oracle, Microsoft Dynamics, or similar systems. Advanced Microsoft Excel skills, including formulas, lookups, pivot tables, and data analysis. Strong analytical and problem-solving skills. Experience using data to support inventory and forecasting decisions. Strong communication and stakeholder management skills. Ability to manage multiple priorities and work independently.<br><br>Nice-to-Have<br><br>APICS CPIM, CSCP, or an equivalent supply chain certification. Experience with service parts or aftermarket inventory. Experience using Power BI, Tableau, or similar reporting tools. Knowledge of SLOB management, lifecycle planning, or Middle East logistics.

Job Title: Quality Analyst<br><br>Job Code: JPC - 6314<br><br>Location: Abu Dhabi<br><br>Experience: 2-5 year<br><br>Education: Bachelor s Degree<br><br>Industry: Defense & Aerospace<br><br>Language: English<br><br>Job Description<br><br>Tasks<br><br>Validate data pipelines, data quality, and reconciliation across source systems, backend services, and AI outputs. Perform frontend, backend, API, and end-to-end testing of AI applications. Validate AI/ML and LLM outputs for accuracy, relevance, and consistency. Test RAG-based outputs, chatbot responses, and AI-generated content, identifying hallucinations and incorrect results. Create and execute test cases, test plans, validation scenarios, and regression testing. Document defects, track issues, and coordinate with development teams for resolution. Monitor production data quality and system outputs and recommend improvements. Collaborate with AI, Backend, Frontend, and Product teams on quality and validation activities. Report quality metrics, defects, and validation outcomes.<br><br>Skills: JD is attached

Location: Dubai, UAE (Client Site) Salary: AED 14,000 – AED 17,000 / month Benefits: Work visa, air tickets, medical insurance, gratuity, paid time off Experience: 5–8 years of relevant experience Reference: FZ-AE-491<br>Primary Skills: SQL & Relational Databases, Data Warehousing, ETL Processes, Data Integration, API Integration<br>We are looking for an experienced Senior Business Analyst / Technical Product Owner to drive the product strategy, roadmap, and delivery of Revenue Management Analytics & Optimization capabilities. The successful candidate will work closely with Revenue Management, Commercial, Operations, Data Science, and Technology teams to deliver data-driven solutions that improve forecasting accuracy, revenue optimization, reporting, and business decision-making. The role requires a strong combination of business analysis, product ownership, data analytics, SQL, data warehousing, ETL, Agile delivery, and stakeholder management skills. Key Responsibilities Define and manage the product vision, roadmap, and product backlog. Collaborate with business and technical stakeholders to gather, analyze, and prioritize requirements. Translate business requirements into user stories, acceptance criteria, and functional specifications. Lead and facilitate Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives. Drive improvements in revenue forecasting, optimization, analytics, and reporting. Analyze business and operational data using SQL and relational databases to identify trends, gaps, and opportunities. Work with data engineering teams on data warehousing, ETL processes, data integration, and API integration. Define and monitor KPIs and performance metrics to support commercial decision-making. Support the development and enhancement of dashboards, analytics solutions, and self-service reporting capabilities. Ensure successful UAT, release management, deployment, and user adoption. Identify opportunities to automate reporting and improve data-driven decision-making. Collaborate with Data Science teams on predictive analytics, AI/ML, forecasting, and optimization initiatives. Manage stakeholder expectations and ensure alignment between business objectives and technical solutions. Drive continuous improvement through data, analytics, automation, and Agile delivery practices. Required Technical & Functional Skills Product Ownership and Agile Delivery Business Analysis and Requirements Management Strong SQL and Data Analysis skills Relational Databases Data Warehousing concepts ETL and Data Integration API Integration concepts Dashboard Development and Business Intelligence KPI and Performance Reporting User Story Writing and Acceptance Criteria Backlog Management and Prioritization UAT and Release Management Roadmap and Strategic Planning Stakeholder Management Predictive Analytics and AI/ML concepts Preferred Experience5–8+ years of experience in Product Ownership, Business Analysis, Analytics, or Revenue Management. Experience in airline, travel, transportation, or commercial analytics environments is highly preferred. Strong understanding of revenue management, demand forecasting, optimization, and commercial analytics. Experience working with cross-functional business, technology, data, and analytics teams. Strong commercial and business acumen with the ability to translate data into actionable business insights. Experience working in an Agile/Scrum environment.

instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>We are looking for a curious and analytical Business Analyst who can work with large datasets, translate business questions into structured analyses, and turn insights into actionable recommendations.<br><br>The role will work closely with Commercial, Marketing, Operations, Product, and other teams to evaluate performance, identify opportunities, and support data-driven decisions.<br><br>Strong hands-on SQL skills are essential, along with an interest in using AI to make analytics faster and more scalable.<br><br>Analyse business performance across growth, customer behaviour, revenue, profitability, marketing, and operations. Independently write and optimise SQL queries to extract and analyse large datasets. Conduct deep dives to identify trends, performance gaps, growth opportunities, and key business drivers. Analyse customer behaviour across acquisition, retention, churn, frequency, cohorts, and segmentation. Support business cases, forecasting, scenario modelling, and impact estimation for new initiatives. Build dashboards and recurring reports using BI and visualisation tools. Partner with cross-functional teams to define KPIs and provide clear, commercially relevant recommendations. Ensure accuracy and reliability of analytical outputs.<br><br>AI in Analytics<br><br>The candidate should actively use AI as part of the analytics workflow, including:Accelerating SQL development, debugging, and analysis. Structuring analytical approaches and generating hypotheses. Automating repetitive reporting and analytical tasks. Improving insight generation, documentation, and stakeholder communication.<br><br>AI should enhance analytical thinking, not replace it.<br><br>Qualifications<br><br>3-5 years of experience in Business Analytics, Data Analytics, Strategy Analytics, Growth Analytics, or a related field. Strong hands-on SQL skills. Strong Excel / Google Sheets skills. Experience with BI tools such as Tableau, Power BI, Looker, Metabase, or similar. Strong analytical, problem-solving, and structured thinking skills. Ability to translate data into clear business recommendations. Comfortable working with multiple stakeholders in a fast-paced environment. Practical exposure to generative AI tools in analytical workflows.<br><br>Nice to Have<br><br>Experience in e-commerce, marketplaces, quick commerce, retail, fintech, or consumer technology. Exposure to Python. Understanding of A/B testing and experimentation. Experience with customer lifecycle, marketing, pricing, retention, churn, or unit economics.

We are looking for a Process Excellence Analyst to analyze, design, document, and continuously improve business processes for our client in Dubai, a large semi-government entity. This role requires strong experience in process improvement, SOP development, and operational excellence to support efficient, compliant, and scalable operations across the organization.<br>This is a permanent role in the organization and reports to the Process Excellence Lead in the Business Excellence & Transformation department.<br>Key Responsibilities:Analyze end-to-end business processes to identify inefficiencies, bottlenecks, and non-value-added activities Develop current-state (AS-IS) and future-state (TO-BE) process maps using standard BPM tools Apply Lean, Six Sigma, and continuous improvement methodologies to improve efficiency and standardization Establish process KPIs and metrics to measure improvements and ensure sustainability Collaborate with business leaders and process owners to drive adoption of process improvements Develop and maintain clear, user-friendly Standard Operating Procedures (SOPs), work instructions, and job aids Ensure SOPs meet regulatory, compliance, and internal control requirements Support SOP rollout through training, walkthroughs, and change enablement activities Maintain enterprise process repositories, governance frameworks, and BPM adoption Partner with compliance, risk, and audit teams to ensure processes are auditable and aligned with standards Present process improvement insights and recommendations to senior management<br>Knowledge, skills & experience:Bachelor’s degree in Business, Engineering, Information Systems, or related field; Master’s (MBA or MSc in Operational Excellence/Digital Transformation) preferred3–7 years’ experience in process excellence, BPM, or operational improvement roles Proven experience developing and governing SOPs in complex or regulated environments Track record of leading process optimization and digital enablement projects Experience in real estate, hospitality, healthcare, finance, manufacturing, consumer goods, or consulting is desirable<br>Preferred Certifications:Lean Six Sigma Green/Black Belt Agile/Scrum Change management (e.g., Prosci) Digital transformation/automation tools (UiPath, Power Automate, Celonis) BPM tools (SAP Signavio, ARIS)<br>Technical & Leadership Skills:Strong process improvement methodology knowledge (Lean, Six Sigma, Kaizen) Ability to combine digital tools with process thinking to deliver results Excellent stakeholder management and cross-functional collaboration Analytical, data-driven, and problem-solving mindset Skilled in process mining, BI dashboards, workflow automation, or RPA platforms Ability to influence and guide executive leadership and regulators Strong verbal, written, and presentation skills<br>Availability: Preference will be given to candidates available immediately or within 30 days.<br>We are looking for a candidate who can work in the UAE. Please apply with your resume and provide your contact details. Applications will be reviewed within 7 working days. If your profile fits the requirements, a consultant from Edari will reach out to discuss next steps.