Field Representative Jobs

At Deep Light AI, we build intelligent enterprise systems that transform industries. As a specialized AI and data consultancy, we combine deep data science, AI/ML engineering, and systems integration with real-world business acumen—with deep dominance in financial services, banking, and energy across the region.<br><br>Our greatest asset is our people. We're seeking a high-impact commercial driver who isn't just exceptional in their craft, but is a compelling communicator and a persuasive advocate for transformative technology.<br><br>The Opportunity<br><br>Positioned uniquely within our People & Business Development Team, this hybrid, high-visibility role places you at the centre of our growth. You will be the primary engine driving our enterprise sales pipeline across the UAE and broader GCC—identifying, pitching, and closing complex consulting deals.<br><br>Crucially, you won't just win the deal; you'll help assemble the elite squad that delivers it. By managing specialized tech talent sourcing and light HR coordination alongside your sales mandate, you will bridge client acquisition directly with rapid team deployment.<br><br>What You'll Do<br><br>Commercial Growth & Pipeline Enterprise (Primary Focus)<br><br>Target & Map: Identify and qualify high-value enterprise accounts across key sectors (Banking, Financial Services, Energy) in the UAE and wider GCCEnd-to-End Sales Ownership: Lead the complete sales lifecycle in our CRM—from cold outbound prospecting and discovery calls to contract execution and deal closure Proposal & RFP Management: Partner with internal technical and delivery leads to craft compelling commercial proposals, Statements of Work (SOWs), and formal RFP submissions Deal Structuring: Guide commercial discussions, fee structures, and Master Service Agreements (MSAs) while safeguarding corporate margin guidelines Client Relationship Management: Maintain key post-sale touchpoints to uncover upsell and cross-sell opportunities while driving ongoing client satisfaction<br><br>Talent Acquisition & People Coordination<br><br>Specialized Sourcing: Screen high-calibre AI, Data, and Cloud consulting talent aligned with active and pipeline client demand Interview Orchestration: Coordinate full-cycle interview workflows, technical assessments, panel interviews, and feedback consolidation across internal and client teams Onboarding & Operations Support: Draft offer letters compliant with UAE labor regulations, support visa/labor documentation gathering, track probation milestones, and facilitate seamless new-joiner onboarding and client-site clearance<br><br>Requirements<br><br>What You Bring<br><br>A Proven Commercial Track Record - Demonstrable success meeting and exceeding revenue targets in B2B sales/business development within a tech consultancy, professional services firm, or growth operations setting GCC Market Acumen - Direct experience operating within the UAE/GCC commercial ecosystem, supported by an established network of business/tech contacts (ideally within enterprise banking or financial institutions) Industry & Technical Background - Experience in technology-focused environments (AI, Data, or Cloud preferred) combined with direct experience in or exposure to Financial Services Consulting Sales Expertise - Solid understanding of consulting commercials, SOW structures, fixed-price vs. time-and-materials contracts, and standard NDAs/MSAsDual-Track Execution - Exceptional time management skills to balance aggressive outbound pipeline building with time-sensitive candidate screening and HR deadlines Hold a Bachelor's degree in Business Management, Business Administration, or a related field (or equivalent practical experience)<br><br>It would also be great if you have:<br><br>Proficiency in modern sourcing techniques (Linked In Recruiter, direct headhunting) and structured candidate profiling Hands-on experience operating modern CRMs, ATS, and HRIS platforms Capability to support social media, Linked In, or event campaigns to boost brand visibility for both prospective clients and top-tier tech talent<br><br>How Success is Measured (KPIs)<br><br>Commercial Growth KPIs<br><br>Total monetary value of qualified enterprise opportunities generated per quarter Conversion percentage of proposals into signed SOWs/MSAs against defined revenue targets Consistency and accuracy of deal stage tracking, activity logging, and revenue forecasting in the CRM<br><br>Recruitment & People KPIs<br><br>Average time-to-fill for sourcing, interviewing, and onboarding qualified technical consultants Candidate pass rate from initial screening to secondary technical rounds with delivery leads100% compliance rate for required HR, legal, and client-clearance documentation prior to candidate start dates<br><br>Benefits<br><br>The benefits you'll enjoy as part of this role include:<br><br>Competitive salary Comprehensive personal health insurance Visa Sponsorship for the successful individual Professional development and certification support Subscription reimbursement relating to your role Opportunity to work on cutting-edge AI projects Monthly Employee Incentive program Career advancement opportunities in a rapidly growing AI company<br><br>This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.<br><br>At Deep Light AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.<br><br>Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.<br><br>If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.

About the role In this role you will shape strategic enterprise solutions end-to-end – from discovery and assessment through design and delivery – across diverse technologies and complex client environments. You will collaborate closely with architects and technical leaders, guide architectural decisions on projects of any size, and directly influence Soft Serve’s architecture standards and competence development, ensuring scalable, robust solutions that drive meaningful business impact. Responsibilities Collaborate with business and technical stakeholders to elicit, analyze, and translate requirements into actionable, scalable technology strategies and solution designs that improve alignment with customer needs and reduce delivery risks Design and document end-to-end solution architectures, covering infrastructure, security, integration, and scalability aspects, while working closely with enterprise stakeholders to ensure adherence to organizational standards and customer expectations Lead architectural engagements and service executions (such as Discovery and Assessment), coordinating with project teams and stakeholders to achieve high-quality outcomes, clear architectural direction, and consistent stakeholder alignment Oversee and support solution implementation activities, guiding technical teams to ensure that delivered solutions remain aligned with the original design, established technical standards, and business goals throughout the project lifecycle Define and enforce engineering and architectural standards, best practices, policies, and procedures across projects, driving consistency, maintainability, and quality of technology solutions Conduct architectural risk assessments during all stages of the solution lifecycle, identifying potential issues and defining mitigation strategies to enhance solution robustness and reduce operational and security risks Mentor and support architects and technical team members by sharing architectural knowledge, advising on best practices, and fostering competence development to elevate overall technical excellence across projects Provide higher-level leadership in large-scale architectural transformations, aligning enterprise-level technology strategies with project-level execution to ensure coherent, scalable, and sustainable change across the organization Establish and maintain a secure customer data management process together with the Project Leadership team, covering data obtaining, exchange, storing, retention, and deletion throughout the whole project lifecycle to ensure compliance with contractual commitments and company policies Follow off-boarding and project closure procedures, applying customer data retention and deletion rules defined in contracts and company policies to ensure proper and secure handling of data at the end of projects Follow Privacy Information and Data Protection company policies in all solution and architectural activities to ensure the security of customer data used for project purposes and to maintain regulatory and contractual compliance Requirements Strong educational background with a Master’s degree in Computer Science, Information Technology, or a related field Strong certification profile with SEI Software Architecture Professional credentials and TOGAF Standard certification Strong proficiency with at least one major cloud provider, backed by AWS Certified Solutions Architect (Associate or Professional), Google Certified Professional Cloud Architect, or Azure Solutions Architect Expert (Exam AZ-305) certifications Expert-level knowledge of modern software and system architecture best practices for large-scale, complex enterprise environments Strong knowledge of solution architecture methodologies, frameworks, and patterns applied across diverse business and technical domains Strong proficiency with cloud computing platforms, data storage technologies, security practices, and modern application development frameworks Advanced experience with technology evaluation and selection, balancing performance, scalability, security, maintainability, and cost-effectiveness for complex solutions Strong skills in architectural design and modeling, including creating and maintaining detailed architectural diagrams, models, and specifications for distributed systems Practical experience with developing, maintaining, and governing comprehensive architectural documentation for large-scale, complex systems Strong proficiency with leading architectural decision processes and documenting system components and technical strategies in line with organizational and industry standards Advanced experience with cross-functional leadership, guiding multi-disciplinary teams and collaborating effectively with senior stakeholders to deliver architectural vision Strong experience with mentoring and coaching architects and technical leaders, fostering a culture of architectural excellence and continuous professional growth Strong commitment to continuous learning and adaptation, staying ahead of technology trends, emerging tools, and architecture best practices Strong communication and stakeholder-management skills, including the ability to explain complex architectural concepts to technical and non-technical audiences Strong collaboration and interpersonal skills, thriving in cross-functional environments and building consensus across diverse stakeholder groups Strong strategic and analytical mindset, with the ability to think holistically about systems, identify risks, and define clear architectural roadmaps Strong leadership capabilities, demonstrating ownership, accountability, and influence without relying solely on formal authority Optional foundational Java certification experience with SCJP, SCJD, SCWCD, SCBCD, or SCDJWS credentials (nice-to-have) Optional Microsoft certification background with MCP, MCTS, or MCPD credentials (nice-to-have) Optional IBM SOA certification experience and familiarity with service-oriented architecture practices (nice-to-have) Soft Serve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Position: Microsoft Power BI Engineer<br>Job Purpose This role is responsible to design, build, and maintain the business intelligence layer that turns data from our trading, brokerage, asset management, and corporate finance operations into clear, reliable, and actionable insight for decision-makers across the firm. The role will own semantic data models, author DAX and Power Query transformations, craft executive-ready dashboards, and administer the Power BI Service end to end. A core accountability is to translate business questions into well-governed, performant, and secure analytics ensuring every report is accurate, trustworthy, and aligned with the firm's data governance and regulatory expectations. Supervisory Scope Direct Reporting None (Individual Contributor Role) Indirect Reporting External BI/Data Vendors and Consultants (as required). Key Responsibilities BI Solution Design & Data Modelling Design and maintain robust semantic data models (star schema, relationships, hierarchies) optimised for Power BI. Author efficient DAX measures and calculation groups to support complex business and financial logic. Build reusable Power Query (M) transformations for clean, consistent, and refreshable datasets. Translate reporting requirements into scalable, well-structured analytical models with a single source of truth. Report & Dashboard Development Develop clear, interactive, and visually consistent dashboards for executive and operational audiences. Apply strong data-visualisation principles to surface insight, not just data. Build parameterised, drill-through, and paginated reports to serve varied reporting needs. Iterate on designs with stakeholders to ensure usability, clarity, and business relevance. Business Partnership & Requirements Partner with business heads, finance, and operations teams to understand reporting and analytical needs. Elicit, clarify, and document requirements, KPIs, and precise metric definitions. Challenge ambiguous or conflicting metrics to ensure a single, trusted set of numbers. Communicate insights, limitations, and data caveats clearly to non-technical stakeholders. Data Preparation & Integration Connect to and integrate data from SQL Server, APIs, files, and internal business systems. Build and schedule dataflows and dataset refresh with reliable, monitored pipelines. Ensure data quality, validation, and reconciliation across sources before publishing. Collaborate with engineering to shape upstream data structures for reporting efficiency. Performance, Quality & Standards Optimise data models, DAX, and queries for fast, responsive report performance. Apply consistent design, naming, and modelling standards across all reports. Test and validate report accuracy against source systems before every release. Reduce dataset size and refresh cost through efficient model and query design. Governance, Security & Access Control Implement row-level security (RLS) and role-based access aligned with business needs. Manage workspaces, apps, and content lifecycle within the Power BI Service. Enforce data governance, sensitivity labelling, and controlled sharing of reports in line with regulatory expectations. Deployment & Operations Administer the Power BI Service, gateways, capacities, and scheduled refreshes. Manage deployment of content across development, test, and production workspaces. Monitor refresh failures, performance, and usage, and resolve issues promptly. Partner with Info Sec, Compliance, and Risk functions to align the BI platform with corporate and regulatory requirements. Documentation & Stakeholder Reporting Maintain data dictionaries, metric definitions, model documentation, and runbooks. Document report logic, data lineage, and design decisions for long-term maintainability. Report on report adoption, usage, and data-quality metrics to leadership. Support user enablement and drive self-service BI adoption across the business. Qualifications Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, or a related field. Microsoft certifications (PL-300 Power BI Data Analyst, or Fabric/Azure Data certifications) are a strong advantage. Financial services or regulated-industry exposure is preferred. Experience4+ years of hands-on experience building Power BI solutions, with deep expertise in DAX and Power Query. Strong data-modelling background and advanced SQL for data extraction and transformation. Proven track record of delivering executive-level dashboards and self-service analytics. Experience administering the Power BI Service, gateways, dataset refreshes, and row-level security. Prior experience in regulated, financial services, or otherwise data-sensitive environments is strongly preferred. Competencies / Skills Functional Advanced Power BI: DAX, Power Query (M), semantic modelling, and report design. Strong SQL Server and T-SQL, with query performance tuning for analytical workloads. Solid data-modelling skills: star schema, dimensional modelling, and relationships. Power BI Service administration: workspaces, apps, gateways, capacities, and RLS. Data visualisation and dashboard design best practices. Familiarity with Microsoft Fabric, Azure data services, and dataflows. Exposure to Excel, Power Automate, and the wider Microsoft data stack. Working knowledge of cloud-native design on Azure or AWS. Behavioral / Leadership Integrity and sound judgment with data. Strong attention to detail and commitment to accuracy. Curiosity and a problem-solving, analytical mindset. Strong stakeholder management across technical and non-technical audiences. Ownership, accountability, and bias for delivery. Clear, structured communication (written and verbal). Collaborative, team-first mindset.

At Deep Light AI, we build intelligent enterprise systems that transform industries. As a specialized AI and data consultancy, we combine deep data science, AI/ML engineering, and systems integration with real-world business acumen—with deep dominance in financial services, banking, and energy across the region.<br><br>Our greatest asset is our people. We're seeking a high-impact commercial driver who isn't just exceptional in their craft, but is a compelling communicator and a persuasive advocate for transformative technology.<br><br>The Opportunity<br><br>Positioned uniquely within our People & Business Development Team, this hybrid, high-visibility role places you at the centre of our growth. You will be the primary engine driving our enterprise sales pipeline across the UAE and broader GCC—identifying, pitching, and closing complex consulting deals.<br><br>Crucially, you won't just win the deal; you'll help assemble the elite squad that delivers it. By managing specialized tech talent sourcing and light HR coordination alongside your sales mandate, you will bridge client acquisition directly with rapid team deployment.<br><br>What You'll Do<br><br>Commercial Growth & Pipeline Enterprise (Primary Focus)<br><br>Target & Map: Identify and qualify high-value enterprise accounts across key sectors (Banking, Financial Services, Energy) in the UAE and wider GCCEnd-to-End Sales Ownership: Lead the complete sales lifecycle in our CRM—from cold outbound prospecting and discovery calls to contract execution and deal closure Proposal & RFP Management: Partner with internal technical and delivery leads to craft compelling commercial proposals, Statements of Work (SOWs), and formal RFP submissions Deal Structuring: Guide commercial discussions, fee structures, and Master Service Agreements (MSAs) while safeguarding corporate margin guidelines Client Relationship Management: Maintain key post-sale touchpoints to uncover upsell and cross-sell opportunities while driving ongoing client satisfaction<br><br>Talent Acquisition & People Coordination<br><br>Specialized Sourcing: Screen high-calibre AI, Data, and Cloud consulting talent aligned with active and pipeline client demand Interview Orchestration: Coordinate full-cycle interview workflows, technical assessments, panel interviews, and feedback consolidation across internal and client teams Onboarding & Operations Support: Draft offer letters compliant with UAE labor regulations, support visa/labor documentation gathering, track probation milestones, and facilitate seamless new-joiner onboarding and client-site clearance<br><br>Requirements<br><br>What You Bring<br><br>A Proven Commercial Track Record - Demonstrable success meeting and exceeding revenue targets in B2B sales/business development within a tech consultancy, professional services firm, or growth operations setting GCC Market Acumen - Direct experience operating within the UAE/GCC commercial ecosystem, supported by an established network of business/tech contacts (ideally within enterprise banking or financial institutions) Industry & Technical Background - Experience in technology-focused environments (AI, Data, or Cloud preferred) combined with direct experience in or exposure to Financial Services Consulting Sales Expertise - Solid understanding of consulting commercials, SOW structures, fixed-price vs. time-and-materials contracts, and standard NDAs/MSAsDual-Track Execution - Exceptional time management skills to balance aggressive outbound pipeline building with time-sensitive candidate screening and HR deadlines Hold a Bachelor's degree in Business Management, Business Administration, or a related field (or equivalent practical experience)<br><br>It would also be great if you have:<br><br>Proficiency in modern sourcing techniques (Linked In Recruiter, direct headhunting) and structured candidate profiling Hands-on experience operating modern CRMs, ATS, and HRIS platforms Capability to support social media, Linked In, or event campaigns to boost brand visibility for both prospective clients and top-tier tech talent<br><br>How Success is Measured (KPIs)<br><br>Commercial Growth KPIs<br><br>Total monetary value of qualified enterprise opportunities generated per quarter Conversion percentage of proposals into signed SOWs/MSAs against defined revenue targets Consistency and accuracy of deal stage tracking, activity logging, and revenue forecasting in the CRM<br><br>Recruitment & People KPIs<br><br>Average time-to-fill for sourcing, interviewing, and onboarding qualified technical consultants Candidate pass rate from initial screening to secondary technical rounds with delivery leads100% compliance rate for required HR, legal, and client-clearance documentation prior to candidate start dates<br><br>Benefits<br><br>The benefits you'll enjoy as part of this role include:<br><br>Competitive salary Comprehensive personal health insurance Visa Sponsorship for the successful individual Professional development and certification support Subscription reimbursement relating to your role Opportunity to work on cutting-edge AI projects Monthly Employee Incentive program Career advancement opportunities in a rapidly growing AI company<br><br>This position offers a unique opportunity to shape the future of AI implementation while working with a talented team of professionals at the forefront of technological innovation. The successful candidate will play a crucial role in driving our company's success in delivering transformative AI solutions to our clients.<br><br>At Deep Light AI, we recognise that diversity drives innovation. We are committed to fostering an inclusive environment where individuals with different thinking styles can thrive and contribute their unique strengths to our specialised AI and data solutions.<br><br>Our goal is to ensure our application and interview process is accessible, predictable, and fair for all candidates.<br><br>If you require any specific adjustments to the application process, or if you require any reasonable adjustments should you be successful in being processed to the interview stage, please do let us know. This information will be kept strictly confidential and will not impact hiring decisions.

We are seeking an experienced Head Teacher to lead our Early Education classroom team. This is a unique opportunity for a passionate educator to shape the educational experiences of young learners in a high-quality, research-based environment.<br><br>Dubai, UAE<br><br>Full-Time<br><br>Apply Now<br><br>About The Ivy<br><br>The Ivy is a premium early childhood education house in Dubai, offering a bespoke curriculum aligned with the Massachusetts Early Learning Standards within a beautifully crafted, Reggio-inspired environment. We are committed to providing a nurturing, inquiry-based learning experience that fosters creativity, independence, and a lifelong love of learning. We are backed and advised by child development experts from the Harvard Graduate School of Education.<br><br>We are seeking an experienced Lead Early Childhood Educator for our Business Bay campus, opening this September. This is a unique opportunity for a passionate educator to shape the educational experiences of young learners from the very first day of a new school.<br><br>Step into a high-end, architecturally inspired environment designed to spark curiosity and joy. Our centre features stunning open-plan rooms bathed in natural light and premium natural play spaces, supported by a frequent rotation of world-class, age-appropriate resources. Operating hours are 7:30 am – 6:00 pm, with educator shifts scheduled within this window.<br><br>Key Responsibilities<br><br>Curriculum Delivery: Deliver The Ivy's bespoke curriculum, aligned with the Massachusetts Early Learning Standards, through engaging, child-led, hands-on learning experiences within our Reggio-inspired environment. Assessment & Documentation: Observe, assess, and document children's progress against the Massachusetts framework, using these insights to personalize learning and share meaningful, beautifully presented updates with families. Classroom Leadership: Lead your classroom team to create a supportive, inclusive, and stimulating environment that encourages curiosity and exploration. Mentorship: Mentor and guide assistant teachers, fostering a culture of collaboration, professional growth, and high standards in teaching practice. Care: Provide attentive, warm care that supports each child's physical, emotional, and developmental needs throughout the day. Family Engagement: Build strong, trust-based relationships with families through regular communication about their child's development and meaningful opportunities for involvement. Collaboration: Work closely with colleagues and leadership to ensure alignment with The Ivy's educational philosophy and overall program excellence.<br><br>Requirements<br><br>Bachelor's degree in Early Childhood Education, Education, or a related field (Master's degree a plus). CACHE Level 3 or equivalent early years qualification, attested and aligned with KHDA standards (Level 4/5 a plus). Minimum 2 years of experience in an early childhood setting, with proven leadership capability. Strong understanding of early education frameworks and inquiry-based pedagogies; experience with US frameworks is an advantage. Pediatric First Aid certification (or willingness to obtain before opening). Exceptional organizational, communication, and leadership skills. Native-level English proficiency; Arabic or French is a significant plus. Valid UAE visa or eligibility to work in the UAE; police clearance and background checks required. Available to begin in August for onboarding and pre-opening training.<br><br>Lead Educator placements span our age groups from Nursery through KG2; classroom placement is discussed during the interview process based on your experience and strengths.<br><br>About You<br><br>You're an experienced lead educator with a heart for high-quality care and inclusive leadership. You design thoughtful programming that empowers children as independent learners, nurturing curiosity, resilience, and self-awareness in every child. You inspire inquisitive young minds through meaningful interactions and intentional teaching — laying a strong foundation for a lifelong love of learning. You believe early childhood education is serious work — a true profession, grounded in science, deserving of the same rigour and respect as any other. You've chosen it deliberately, and it shows. You hold a high bar for how things look, sound, and feel, and you find joy in the details.<br><br>What We Offer<br><br>Above-market compensation and visa sponsorship for eligible candidates. Professional growth and advancement: learn from our leadership and Harvard-affiliated advisors, with ongoing training and career development as we grow. An inspiring, beautifully designed work environment that nurtures creativity — for children and educators alike. Opportunity to earn additional pay teaching after-school or weekend enrichment programs (Art, Science, Languages). A supportive, collaborative culture that values innovation and excellence in education.<br><br>Safeguarding Commitment<br><br>The Ivy is committed to safeguarding and promoting the welfare of children. All appointments are subject to satisfactory references, background checks, and police clearance in line with KHDA requirements and our safeguarding policy.<br><br> Applications are reviewed on a rolling basis. We know the application process takes time and effort — thank you for yours.<br><br>‍<br><br>Apply Now<br><br>Previous Job<br><br>Next Job<br><br>CONTACT THE IVY TEAM<br><br>Ready to meet us?<br><br>‍We'd love to meet you.<br><br>Register your interest to join our waitlist.<br><br>Name<br><br>Email Address<br><br>Child’s Name<br><br>Child’s Birthday<br><br>Program of Interest<br><br>Early Childhood & Nursery<br><br>Afterschool Enrichment<br><br>Thank you! Your submission has been received!<br><br>Oops! Something went wrong while submitting the form.

About the role In this role you will shape strategic enterprise solutions end-to-end – from discovery and assessment through design and delivery – across diverse technologies and complex client environments. You will collaborate closely with architects and technical leaders, guide architectural decisions on projects of any size, and directly influence Soft Serve’s architecture standards and competence development, ensuring scalable, robust solutions that drive meaningful business impact. Responsibilities Collaborate with business and technical stakeholders to elicit, analyze, and translate requirements into actionable, scalable technology strategies and solution designs that improve alignment with customer needs and reduce delivery risks Design and document end-to-end solution architectures, covering infrastructure, security, integration, and scalability aspects, while working closely with enterprise stakeholders to ensure adherence to organizational standards and customer expectations Lead architectural engagements and service executions (such as Discovery and Assessment), coordinating with project teams and stakeholders to achieve high-quality outcomes, clear architectural direction, and consistent stakeholder alignment Oversee and support solution implementation activities, guiding technical teams to ensure that delivered solutions remain aligned with the original design, established technical standards, and business goals throughout the project lifecycle Define and enforce engineering and architectural standards, best practices, policies, and procedures across projects, driving consistency, maintainability, and quality of technology solutions Conduct architectural risk assessments during all stages of the solution lifecycle, identifying potential issues and defining mitigation strategies to enhance solution robustness and reduce operational and security risks Mentor and support architects and technical team members by sharing architectural knowledge, advising on best practices, and fostering competence development to elevate overall technical excellence across projects Provide higher-level leadership in large-scale architectural transformations, aligning enterprise-level technology strategies with project-level execution to ensure coherent, scalable, and sustainable change across the organization Establish and maintain a secure customer data management process together with the Project Leadership team, covering data obtaining, exchange, storing, retention, and deletion throughout the whole project lifecycle to ensure compliance with contractual commitments and company policies Follow off-boarding and project closure procedures, applying customer data retention and deletion rules defined in contracts and company policies to ensure proper and secure handling of data at the end of projects Follow Privacy Information and Data Protection company policies in all solution and architectural activities to ensure the security of customer data used for project purposes and to maintain regulatory and contractual compliance Requirements Strong educational background with a Master’s degree in Computer Science, Information Technology, or a related field Strong certification profile with SEI Software Architecture Professional credentials and TOGAF Standard certification Strong proficiency with at least one major cloud provider, backed by AWS Certified Solutions Architect (Associate or Professional), Google Certified Professional Cloud Architect, or Azure Solutions Architect Expert (Exam AZ-305) certifications Expert-level knowledge of modern software and system architecture best practices for large-scale, complex enterprise environments Strong knowledge of solution architecture methodologies, frameworks, and patterns applied across diverse business and technical domains Strong proficiency with cloud computing platforms, data storage technologies, security practices, and modern application development frameworks Advanced experience with technology evaluation and selection, balancing performance, scalability, security, maintainability, and cost-effectiveness for complex solutions Strong skills in architectural design and modeling, including creating and maintaining detailed architectural diagrams, models, and specifications for distributed systems Practical experience with developing, maintaining, and governing comprehensive architectural documentation for large-scale, complex systems Strong proficiency with leading architectural decision processes and documenting system components and technical strategies in line with organizational and industry standards Advanced experience with cross-functional leadership, guiding multi-disciplinary teams and collaborating effectively with senior stakeholders to deliver architectural vision Strong experience with mentoring and coaching architects and technical leaders, fostering a culture of architectural excellence and continuous professional growth Strong commitment to continuous learning and adaptation, staying ahead of technology trends, emerging tools, and architecture best practices Strong communication and stakeholder-management skills, including the ability to explain complex architectural concepts to technical and non-technical audiences Strong collaboration and interpersonal skills, thriving in cross-functional environments and building consensus across diverse stakeholder groups Strong strategic and analytical mindset, with the ability to think holistically about systems, identify risks, and define clear architectural roadmaps Strong leadership capabilities, demonstrating ownership, accountability, and influence without relying solely on formal authority Optional foundational Java certification experience with SCJP, SCJD, SCWCD, SCBCD, or SCDJWS credentials (nice-to-have) Optional Microsoft certification background with MCP, MCTS, or MCPD credentials (nice-to-have) Optional IBM SOA certification experience and familiarity with service-oriented architecture practices (nice-to-have) Soft Serve is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Position: Microsoft Power BI Engineer<br>Job Purpose This role is responsible to design, build, and maintain the business intelligence layer that turns data from our trading, brokerage, asset management, and corporate finance operations into clear, reliable, and actionable insight for decision-makers across the firm. The role will own semantic data models, author DAX and Power Query transformations, craft executive-ready dashboards, and administer the Power BI Service end to end. A core accountability is to translate business questions into well-governed, performant, and secure analytics ensuring every report is accurate, trustworthy, and aligned with the firm's data governance and regulatory expectations. Supervisory Scope Direct Reporting None (Individual Contributor Role) Indirect Reporting External BI/Data Vendors and Consultants (as required). Key Responsibilities BI Solution Design & Data Modelling Design and maintain robust semantic data models (star schema, relationships, hierarchies) optimised for Power BI. Author efficient DAX measures and calculation groups to support complex business and financial logic. Build reusable Power Query (M) transformations for clean, consistent, and refreshable datasets. Translate reporting requirements into scalable, well-structured analytical models with a single source of truth. Report & Dashboard Development Develop clear, interactive, and visually consistent dashboards for executive and operational audiences. Apply strong data-visualisation principles to surface insight, not just data. Build parameterised, drill-through, and paginated reports to serve varied reporting needs. Iterate on designs with stakeholders to ensure usability, clarity, and business relevance. Business Partnership & Requirements Partner with business heads, finance, and operations teams to understand reporting and analytical needs. Elicit, clarify, and document requirements, KPIs, and precise metric definitions. Challenge ambiguous or conflicting metrics to ensure a single, trusted set of numbers. Communicate insights, limitations, and data caveats clearly to non-technical stakeholders. Data Preparation & Integration Connect to and integrate data from SQL Server, APIs, files, and internal business systems. Build and schedule dataflows and dataset refresh with reliable, monitored pipelines. Ensure data quality, validation, and reconciliation across sources before publishing. Collaborate with engineering to shape upstream data structures for reporting efficiency. Performance, Quality & Standards Optimise data models, DAX, and queries for fast, responsive report performance. Apply consistent design, naming, and modelling standards across all reports. Test and validate report accuracy against source systems before every release. Reduce dataset size and refresh cost through efficient model and query design. Governance, Security & Access Control Implement row-level security (RLS) and role-based access aligned with business needs. Manage workspaces, apps, and content lifecycle within the Power BI Service. Enforce data governance, sensitivity labelling, and controlled sharing of reports in line with regulatory expectations. Deployment & Operations Administer the Power BI Service, gateways, capacities, and scheduled refreshes. Manage deployment of content across development, test, and production workspaces. Monitor refresh failures, performance, and usage, and resolve issues promptly. Partner with Info Sec, Compliance, and Risk functions to align the BI platform with corporate and regulatory requirements. Documentation & Stakeholder Reporting Maintain data dictionaries, metric definitions, model documentation, and runbooks. Document report logic, data lineage, and design decisions for long-term maintainability. Report on report adoption, usage, and data-quality metrics to leadership. Support user enablement and drive self-service BI adoption across the business. Qualifications Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, or a related field. Microsoft certifications (PL-300 Power BI Data Analyst, or Fabric/Azure Data certifications) are a strong advantage. Financial services or regulated-industry exposure is preferred. Experience4+ years of hands-on experience building Power BI solutions, with deep expertise in DAX and Power Query. Strong data-modelling background and advanced SQL for data extraction and transformation. Proven track record of delivering executive-level dashboards and self-service analytics. Experience administering the Power BI Service, gateways, dataset refreshes, and row-level security. Prior experience in regulated, financial services, or otherwise data-sensitive environments is strongly preferred. Competencies / Skills Functional Advanced Power BI: DAX, Power Query (M), semantic modelling, and report design. Strong SQL Server and T-SQL, with query performance tuning for analytical workloads. Solid data-modelling skills: star schema, dimensional modelling, and relationships. Power BI Service administration: workspaces, apps, gateways, capacities, and RLS. Data visualisation and dashboard design best practices. Familiarity with Microsoft Fabric, Azure data services, and dataflows. Exposure to Excel, Power Automate, and the wider Microsoft data stack. Working knowledge of cloud-native design on Azure or AWS. Behavioral / Leadership Integrity and sound judgment with data. Strong attention to detail and commitment to accuracy. Curiosity and a problem-solving, analytical mindset. Strong stakeholder management across technical and non-technical audiences. Ownership, accountability, and bias for delivery. Clear, structured communication (written and verbal). Collaborative, team-first mindset.

<p><strong>Job Purpose:</strong></p><p>The key purpose of the role is to have a domain lead responsible for the overall channels’ architecture, covering assisted and unassisted channels.</p><p>The person taking on the role is expected to have an in-depth understanding of all aspects of the digital technology such as Web, Mobile Apps, CMS, CDN, API Gateways as well as channel front- &amp; back-end technologies required to architect all channels, such as:</p><p>• retail [stores], POS, dealers, agent call center, kiosks</p><p>• mobile app, e-shop and self-service management,</p><p>• social media</p><p><br></p><p><strong>Technical Skills:</strong></p><p>• Development experience such as Java, Scala, Python, Spring, Angular, HTML5, CSS3</p><p>• Any: ecommerce (hybris, etc), Selfservice (oracle WCS), omni-channel (SAP/Netcracker/qvantel/ Oracle/Dynacommerce, cerillion), Mobile App development (iOS, Android), API Management Platform (e.g. Mulesfot, Dell Boomi, Oracle Fusion, MS Biztalk, Google/Apigee, Software AG, AWS Gateway, IBM API Connect)</p><p>• BSS applications &amp; integration experience: CRM, CPC, COM, CPQ</p><p>• CMS platforms: Drupal, Oracle, Liferay</p><p>• Mobile web (adaptive, responsive), Progressive Web App, mobile app (native, hybrid), APIs (RESTful/OData/JSON) and API design</p><p><br></p><p><strong>Soft Skills:</strong></p><p>• High tolerance for ambiguity – Have the ability to operate with flexibility in an uncertain environment, with multiple demands and be able to assess and evaluate the range of options that should be considered</p><p>• Be your own customer – Customers are our lifeblood. Without happy customers, we’re doomed. So considering the customer perspective - collectively, not just a handful - comes first</p><p>• Dare to be Different – Display grit without ego and be yourself</p><p>• Creative thinking – Continuous improvement is a shared responsibility. Action is an independent one</p><p>• Be the change you seek–You should have the courage and resourcefulness to spark change – to make better our products, our people, our environment and our company</p><p><br></p><p><strong>Qualifications:</strong></p><p>• Bachelor’s degree in a technical field (i.e. Computing)</p><p>• Technical certifications especially in vendor products is highly advantageous</p><p>• 10 to 15 years’ total work experience, with knowledge and experience in ICT, Telecom, and/or Tech professional services - B2B sector(s) preferred</p><p>• Experience of other sectors such as Digital banking/Fintech; Digital retail experience is highly desirable</p><p>• Identifying technology solutions to expand the channel footprint and penetration rate for unassisted and partner channels is of prime importance and the candidate is expected to have relevant cutting edge technology knowledge and experience in architecting such solutions</p><p>• Digital transformation – must have worked on legacy to ‘new era /digital’ transformation; including scoping MVP and MVA [minimum viable architecture]</p><p>• Proven experience in delivering solutions that are driving customer engagement, penetration and revenue on digital channels</p>

Responsibilities<br><br>About the Team<br><br>We are the Employee Mobility & Workplace Service Products Team under the Corporate Information Systems department. Our core mission is to serve Byte Dance's global internal office scenarios as the standard-setter for AI-native applications and the driver of globally consistent experiences — we both build flagship AI application scenarios in-house and, using a full-scope evaluation suite as our measurement foundation, drive functional and experiential parity between CN and non-CN regions across core scenarios. Every feature you ship here is backed by the real, everyday usage and feedback of Byte Dance employees worldwide.<br><br>Why Join Us:<br><br> Real scenarios, real users — no throwaway demos; your product will actually go live and serve Byte Dance employees globally; At the forefront of AI applications — Agent, RAG, multi-agent collaboration, workflow orchestration; you'll get hands-on with the hottest directions in the field; Tangible impact — use AI to save frontline colleagues real time, every single day.<br><br><br>If you want to turn "AI transforming the workplace" from a slogan into a real product in the most authentic enterprise scenarios, bring your resume or portfolio and come talk to us. We look forward to defining the new workplace experience of the AI era — together with you.<br><br>We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.<br><br>Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.<br><br>Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.<br><br>Responsibilities<br><br>Here, you'll be deeply involved in the entire journey of an enterprise AI product — from idea to launch:<br><br> Drive AI Agent product planning and design: shape core capabilities such as agent building from 0 to 1, turning cutting-edge technology into a genuinely usable product experience; Uncover the real needs of enterprise users: distill users' core pain points through interviews, data analysis, and behavioral insights, and drive them into the product; Build and continuously refine the evaluation system: create AI capability evaluation sets, keep track of product effectiveness and model performance, and use data to drive the iteration of both capability and experience; Explore AI application innovation: stay on top of industry trends and experiment with new approaches in office automation, knowledge management, content generation, and more — turning good ideas into real features.<br><br><br>Qualifications<br><br>Minimum Qualification<br><br> Currently pursuing a bachelor's degree or above; majors such as Computer Science, Artificial Intelligence, or Information Management preferred (strong hands-on AI experience from non-CS backgrounds is equally welcome); Clear logical thinking, self-driven, and user-value oriented; able to think from the user's perspective to solve problems, with strong communication and cross-team collaboration skills; Genuine passion for AI products and a habit of following the latest developments in the LLM / Agent space.<br><br><br>Preferred Qualification<br><br> Relevant internship or project experience in AI products; Familiar with AI / Agent tools such as Claude Code, Cursor, and Coze; hands-on experience building agents or AI applications, along with demos or a portfolio.<br><br><br>By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://jobs.bytedance.com/en/legal/privacy<br><br>Job Information<br><br>About Us<br><br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br>Why Join Byte Dance<br><br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br><br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br><br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

???? We're Hiring: Aquaculture Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a sustainability-driven organization committed to advancing responsible aquaculture through innovation, environmental stewardship, and operational excellence. Our distributed teams collaborate across Aquaculture Operations, Marine Biology, Hatchery Management, Fish Health, Water Quality, Environmental Sustainability, Supply Chain, Quality Assurance, Research & Development, and Executive Leadership to produce high-quality aquatic products while promoting sustainable resource management and food security. The Role We are seeking an experienced Aquaculture Manager to lead aquaculture operations, production planning, sustainability initiatives, and biological performance programs. The ideal candidate will oversee hatchery and grow-out operations, fish health management, environmental compliance, production optimization, and cross-functional collaboration while ensuring efficient, sustainable, and profitable aquaculture operations. Key Responsibilities Develop and implement aquaculture strategies, production plans, operational standards, and sustainability initiatives aligned with organizational objectives. Lead aquaculture operations across hatcheries, nurseries, grow-out facilities, recirculating aquaculture systems (RAS), ponds, cages, offshore farms, or land-based production facilities, as applicable. Collaborate with Marine Biologists, Veterinarians, Nutrition Specialists, Environmental Scientists, Quality Assurance, Supply Chain, Engineering, Operations, Regulatory Affairs, and Executive Leadership to optimize production and sustainability. Manage production planning, stocking schedules, harvesting programs, feeding strategies, biomass management, and inventory control. Oversee fish and shellfish health monitoring, biosecurity measures, disease prevention programs, vaccination schedules, aquatic animal welfare, and veterinary coordination. Monitor water quality parameters including temperature, dissolved oxygen, p H, salinity, ammonia, nitrate, and other environmental indicators to maintain optimal production conditions. Develop and implement feeding programs, nutritional strategies, feed conversion optimization, and waste reduction initiatives. Conduct biological performance analysis, production forecasting, mortality assessments, growth monitoring, and yield optimization. Ensure compliance with environmental regulations, aquaculture licensing requirements, food safety standards, animal welfare guidelines, and sustainability certifications. Coordinate facility maintenance, equipment performance, water treatment systems, aeration systems, pumps, filtration technologies, and infrastructure improvements. Monitor key performance indicators (KPIs) including survival rates, feed conversion ratio (FCR), growth performance, biomass yield, production efficiency, water quality compliance, operational costs, sustainability metrics, and customer quality standards. Conduct operational audits, environmental assessments, risk analyses, production benchmarking, and continuous improvement initiatives. Manage aquaculture budgets, production resources, feed procurement, biological inventories, laboratory services, external consultants, and strategic aquaculture development projects. Drive digital transformation through artificial intelligence (AI)-powered production analytics, IoT-enabled water quality monitoring, predictive disease detection, automated feeding systems, digital farm management, workflow automation, and business intelligence solutions. Utilize Aqua Manager, AKVAconnect, Innovasea systems, Microsoft 365, Power BI, Tableau, ERP platforms, GIS tools, environmental monitoring systems, production management software, and aquaculture analytics platforms to optimize farm performance and generate actionable insights. Prepare executive dashboards, production reports, sustainability performance reviews, biological assessments, risk analyses, operational forecasts, and strategic recommendations for senior leadership. Lead, mentor, and develop aquaculture technicians, farm supervisors, hatchery personnel, fish health specialists, and cross-functional teams while fostering a culture of sustainability, animal welfare, innovation, accountability, and continuous improvement. Requirements Bachelor's degree in Aquaculture, Marine Biology, Fisheries Science, Animal Science, Environmental Science, Biology, Veterinary Science, Agriculture, or a related field. Master's degree in Aquaculture, Marine Science, Fisheries Management, Environmental Management, Business Administration (MBA), or a related discipline is highly advantageous. Professional certifications in Aquaculture Management, HACCP, Food Safety, Biosecurity, Project Management Professional (PMP), or sustainability-related certifications are preferred. Minimum 5 years of experience in aquaculture, fisheries, hatchery operations, aquatic animal health, aquaculture production, or related roles. At least 2 years of experience managing aquaculture facilities, production teams, hatcheries, marine operations, or biological production programs preferred. Strong understanding of aquaculture production systems, fish nutrition, aquatic animal health, water quality management, biosecurity, environmental sustainability, production planning, and regulatory compliance. Experience with Aqua Manager, AKVAconnect, Innovasea platforms, Microsoft Office Suite, Power BI, Tableau, ERP systems, GIS technologies, environmental monitoring systems, and aquaculture management software. Familiarity with AI-powered aquaculture technologies, IoT-enabled environmental monitoring, automated feeding systems, predictive health analytics, digital twin technologies, and smart aquaculture platforms is highly advantageous. Strong leadership, communication, stakeholder management, analytical thinking, project management, budgeting, operational planning, and problem-solving skills. Ability to manage multiple aquaculture initiatives while balancing production efficiency, animal welfare, environmental sustainability, regulatory compliance, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed production teams, farm operators, researchers, regulators, suppliers, executives, and global stakeholders, with occasional travel for farm inspections, production reviews, environmental assessments, conferences, and strategic planning sessions as required. What We Offer Fully remote work arrangement with flexible collaboration across global aquaculture, sustainability, and operations teams. Competitive compensation package with performance-based incentives. Comprehensive health and wellness benefits. Professional development and aquaculture leadership growth opportunities. Exposure to AI-powered aquaculture technologies, smart farming platforms, advanced environmental monitoring systems, and next-generation sustainable production solutions. Collaborative culture focused on sustainability, innovation, operational excellence, accountability, and continuous improvement. Opportunity to shape the future of sustainable aquaculture by leading responsible production practices that support food security, environmental stewardship, and long-term industry growth.

Here at The Exploration Company, we are developing, producing, and operating Nyx, a modular and reusable space orbital vehicle that can eventually be refuelled in orbit and that can carry cargo - and potentially humans in the longer run.<br><br>At The Exploration Company, we are developing next-generation space transportation systems, including a lunar lander capable of precision landing and reusable operations. To support this effort, we are establishing a dedicated remote test site in the United Arab Emirates to perform hot-fire propulsion testing and hopper flight demonstrations.<br><br>As a Lunar Lander Test Bench Development Engineer, you will lead the design, development, and deployment of this new test facility from concept to operations. The role combines propulsion test infrastructure design, cryogenic fluid systems engineering, civil infrastructure coordination, and end-to-end project execution in a remote environment.<br><br>This position requires periodic travel to the UAE during site development, commissioning, and operations phases.<br><br>Key Responsibilities / Tasks<br><br>In this role, your responsibilities will evolve with project maturity. Day-to-day duties will include:<br><br>Test Site Development<br><br>Define and synthesize system-level requirements for a remote lunar lander test site supporting hot firing and hopper flight testing. Lead the design and implementation of the complete facility, including ground infrastructure and utilities. Specify and implement propellant and pressurization systems including Liquid Oxygen, Liquid Methane, Helium, and Nitrogen. Design infrastructure enabling autonomous operation of a remote site (power generation, storage, logistics, safety systems).<br><br>Fluid and Cryogenic Systems Engineering<br><br>Develop P&IDs for propulsion test facilities and associated ground support equipment. Design, size, and select components for cryogenic and high-pressure fluid systems. Ensure safe handling, storage, and distribution of cryogenic propellants and pressurants.<br><br>Infrastructure and Civil Engineering Coordination<br><br>Define facility layout, foundations, structural interfaces, and site infrastructure requirements. Coordinate with civil engineering partners to implement test stands, safety perimeters, and support buildings.<br><br>Safety, Automation, and Operations<br><br>Define and implement automation architectures for test operations and facility control, including safe connections with the vehicle to test. Develop and validate safety-critical systems protecting personnel, hardware, and environment. Perform hazard analyses (FMEA, HAZOP, risk assessments) and implement mitigation measures. Develop test procedures, operational concepts, and commissioning plans.<br><br>Project Leadership<br><br>Lead end-to-end development of the test facility including design, procurement, manufacturing, installation, commissioning, and operations readiness. Manage technical interfaces with internal teams, customers, and external suppliers. Perform trade-off analyses to optimize performance, safety, cost, and schedule. Support on-site deployment, integration, and test campaigns in the UAE.<br><br>What We Would Love to See From You<br><br>Degree in aerospace engineering, mechanical engineering, energy systems, or a related field.5+ years of experience in propulsion test facilities or hot-fire test bench development. Strong expertise in fluid systems engineering, including cryogenic propellants. Experience designing or operating ground support equipment for rocket propulsion systems. Knowledge of automation systems and safety-critical control architectures for industrial or test environments. Experience coordinating infrastructure or facility development in industrial or remote environments. Demonstrated project management capability across multidisciplinary engineering activities. Hands-on engineering mindset with strong problem-solving ability. Excellent communication skills and ability to work across international teams. Willingness to travel to and work periodically in the United Arab Emirates.<br><br>Why you should join us!<br><br>What makes us special here at The Exploration Company and why we think you will enjoy working here is:<br><br>We’re Agile - we make decisions fast whilst keeping our goals and systems in mind We’re Open and Collaborative - we are transparent about risks and obstacles, so that we can cooperate to overcome them We have a lot of Fun - we refuel our energy knowing we are democratising space. It’s a wonderful and rare opportunity, are YOU up for the challenge? <br><br>We'd love to hear from you if you wish to be a part of our journey. Please submit your CV now for immediate consideration and we will be in touch shortly.<br><br>The Exploration Company is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Relocation assistance is provided for those willing to relocate including visa sponsorship where applicable. <br><br>All offers are contingent upon the successful completion of a background check, which will be subject to the country, role, and project you applied for. By submitting your application, you acknowledge and agree that any offer of employment may be conditional upon successful condition of this check. The Exploration Company partners with Zinc Work Limited located in the UK (Zinc), a third-party provider, to ensure this process as efficient and transparent as possible.<br><br>If applicable, you will receive an email from Zinc upon acceptance of your offer with a link to a secure portal where you can provide the required information to Zinc.

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.<br><br>Who moves mountains even across oceans? You do.- DHL Global Forwarding has an opening for an Ocean Freight Specialist in Abu Dhabi, United Arab Emirates. The Ocean Freight Operational Accounting Specialist is responsible for managing the Ocean Freight Product Operational Accounting performance to ensure that timely billing and drive GP maximization. This includes developing and optimizing operational standards in line with corporate guidance and the Ocean Freight Product strategy, as well as coordinating training for new hires and existing staff. The role also involves aligning customer and supplier rates with their contracts and providing visibility of local costs for effective negotiations with vendors.<br><br>Join us in connecting people and improving lives!<br><br>In this Ocean Freight Specialist position <br><br><br>Support initiatives to maximize file level gross profit in collaboration with country and regional teams e.g. (Demurrage, Detention, Storage, Side Charges, Go Green etc.) Support Financial File Closing Activities - assist in monitoring GP control and accrual completeness, and report discrepancies to relevant teams for resolution. Monitor key operational accounting metrics (e.g., sick files, unbilled overdue, billing timeliness, revenue leakage, loss-making files, accrual timeliness) and support service delivery in continuously improving on the aboveidentify and track recurring / high value disputes, coordinating resolution with OCC and the Trade organization, and escalating to top-level owners when necessary to ensure timely resolution. Monitor and analyze customer disputes, validate financial implications, and collaborate with service delivery and Finance to ensure accurate resolution and prevent recurring issues. Support vendor cost control process and coordinate with Finance and Service Delivery to ensure discrepancies are addressed. Provide insights and validations that support effective cost control and help prevent GP leakage. Follow internal procedures and quality/environmental standards, and maintain accurate records as instructed. Identify inefficiencies in operational accounting and vendor management processes, propose improvements, and support implementation. Assist in onboarding and training of new staff, and act as a go-to specialist for internal teams on operational accounting related topics.<br><br><br>Stakeholders<br><br><br>Country OFR organization Finance stakeholders Station operators, supervisors, and managers Global and regional teams<br><br><br>Management Responsibility<br><br><br>May provide guidance to lower level peers, interns<br><br><br>Now, here is what we need from you!<br><br>Ability to succeed in a dynamic, fast-paced environment. Strong project management skills Strong interpersonal communications skills. Ability to influence and manage others outside of direct reporting structure in a large and complex matrix organization. Sensitive to urgency and able to remain focused on priorities while under pressure Experienced in transportation applications, e.g., CW1 a plus Excellent analytical skills with a keen attention to detail Strong Excel skills Proven hands-on experience in operational and accounting systems Strong understanding of accounting principles and financial reconciliation processes Ability to proactively work independently and handle multiple tasks in a fast-paced environment Demonstrates the ability to independently identify tasks and projects. Take the initiative to start and follow through without needing external prompting Education Level - Bachelor’s degree or equivalent experience/qualification in Finance, Accounting, Business Administration, Logistics or a related field Experience Level - < 2 years in Freight Forwarding/Logistics, Financial management ideally with focus on Ocean Freight<br><br>We offer:<br><br><br>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary<br><br><br>Why join DHL Global Forwarding?<br><br>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html<br><br>Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.<br><br>We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:<br><br><br>The largest global network with more than :30,000 passionate employees The most efficient processes and fastest response times The best solutions and best customer service<br><br><br>Our Vision: The Logistics Company for the World.<br><br>Our Mission: Excellence. Simply Delivered.<br><br>Our Purpose: Connecting People, improving lives.<br><br>Our Values: Respect & Results<br><br>Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility<br><br>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

JOB PROFILE<br><br>Title: Area Manager<br><br>Date: April 2026<br><br>Rituals is entering a new phase in the region. Starting 2026, we have initiated our transition from a franchise model to a new Joint Venture. This strategic step strengthens our long-term commitment and enables us to further build our omnichannel brand with a strong local presence.<br><br>Reporting to the Head of Retail or Retail Operations Manager, you will be responsible for leading and developing multiple retail stores within an assigned territory, ensuring strong commercial performance, operational excellence, and alignment with brand standards. The position focuses on delivering business targets, enhancing the customer “Feel Good Experience,” and building high-performing teams.<br><br>The Area Manager will be a people-focused retail leader who delivers business results by inspiring teams, optimizing store operations, and ensuring a consistent, high-quality customer experience.<br><br> Purpose:<br><br>Responsible for managing and developing teams for an assigned area, by activating team (financial) plans and operational excellence within the stores, in line with the global standards and policies, to realise the objectives and growth within the shops of Rituals.<br><br> Business Impact:<br><br>Drive global and local consistency, embed the Feel Good Experience, and create a winning culture to become best in class.<br><br> Interaction: Reports to the Head of Retail or Retail Operations Manager. Manages 10-12 Shop Managers (depending on the variation of formats) Works closely with HR on building and developing strong teams and individuals. Contact with Retail Coordination about store operations and communication to stores. Contact with Training about the needs for commercial training of store teams. Collaborates with Senior Shop Manager(s) on area projects and new openings. Creativity: Implem ent the market’s retail strategy and Rituals culture that aligns with the organization's overall goals. Develop the regional annual performance planning (targets) in cooperation with the Head of Retail or Retail Operations Manager and adjust, based on external/internal circumstances, along the year when possibilities for improvement. Inspire a team of Shop Managers to continuously improve store operations, performance and engagement. Result Areas: Your Stores Manage the realisation and implementation of the strategy and annual plan towards the stores, monitor and adjust where necessary. Execute programs and the commercial cycle according global guidelines. Manage targets and budgets for the area, monitor performance in alignment with business needs and available resources. Translate targets into concrete action plans per store to drive sales and KPI performance. Approve and monitor staffing plans aligned with productivity targets and employee wellbeing. Be present in the field, visit every store once a month or more according to store and team needs. Drive operational excellence in store processes and systems. Regularly review health and safety reports from stores and provide feedback to the Head of Retail or Retail Operations Manager. Your Team Lead and inspire (the cooperation between) colleagues within the area. Hire and retain a diverse, talented team that represents our FOAM values. Coach on the shop floor, inspiring continuous improvement in the Feel Good Experience. Ensure new employees in the area are successfully and consistently onboarded. Manage employee wellbeing and absenteeism professionally. Drive team participation in product, sales, operational and leadership trainings. Have effective conversations with Shop Managers about their performance and the individual performance & development of their respective teams. Anticipate on non-performers and on succession planning for talents in the area. Make plans to influence People KPI’s (sickness, turnover, engagement, etc.). Facilitate effective team meetings and workshops. Your Rituals Act as a brand ambassador and FOAM role model. Cascade and filter information effectively from central / local head office to store management. Be a change agent; drive central / local transformation programs to optimize store performance and store operations. Provide insights regarding quantitative and qualitative developments by means of periodical and ad hoc reports and/or analyses. Create a winning culture by presenting team goals and expectations clearly while being soft on people in a Rituals way. Skills & Competencies: Communicate Effectively: Develop and deliver communication that shows understanding of unique needs of different audiences. Ensure Accountability: Hold self and others accountable to meet commitments. Drive Engagement: Create a climate where people are motivated to help the organisation reach its objectives. Plan and Align: Plan and prioritise work to meet commitments aligned with organisational goals. Build Effective Teams: Build strong teams that apply diverse skills and perspectives to achieve common goals. Financial acumen: Interprete and apply understanding of key financial indicators to make better business decisions. Customer Focused: Build strong customer relationships and deliver customer-centric solutions. Direct work: Provide direction, delegate, and remove obstacles to get work done. Key Requirements: At least five years of relevant experience within the retail or hospitality industry. Minimum of a Bachelor's Degree or equivalent in an appropriate subject. Fluency in English and any other language would be an advantage<br><br>“We’re not here to sell you beauty; we are here to make you feel good.”<br><br>Raymond Cloosterman, CEO Rituals

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.<br><br>Who moves mountains even across oceans? You do.- DHL Global Forwarding has an opening for an Ocean Freight Specialist in Abu Dhabi, United Arab Emirates. The Ocean Freight Operational Accounting Specialist is responsible for managing the Ocean Freight Product Operational Accounting performance to ensure that timely billing and drive GP maximization. This includes developing and optimizing operational standards in line with corporate guidance and the Ocean Freight Product strategy, as well as coordinating training for new hires and existing staff. The role also involves aligning customer and supplier rates with their contracts and providing visibility of local costs for effective negotiations with vendors.<br><br>Join us in connecting people and improving lives!<br><br>In this Ocean Freight Specialist position <br><br><br>Support initiatives to maximize file level gross profit in collaboration with country and regional teams e.g. (Demurrage, Detention, Storage, Side Charges, Go Green etc.) Support Financial File Closing Activities - assist in monitoring GP control and accrual completeness, and report discrepancies to relevant teams for resolution. Monitor key operational accounting metrics (e.g., sick files, unbilled overdue, billing timeliness, revenue leakage, loss-making files, accrual timeliness) and support service delivery in continuously improving on the aboveidentify and track recurring / high value disputes, coordinating resolution with OCC and the Trade organization, and escalating to top-level owners when necessary to ensure timely resolution. Monitor and analyze customer disputes, validate financial implications, and collaborate with service delivery and Finance to ensure accurate resolution and prevent recurring issues. Support vendor cost control process and coordinate with Finance and Service Delivery to ensure discrepancies are addressed. Provide insights and validations that support effective cost control and help prevent GP leakage. Follow internal procedures and quality/environmental standards, and maintain accurate records as instructed. Identify inefficiencies in operational accounting and vendor management processes, propose improvements, and support implementation. Assist in onboarding and training of new staff, and act as a go-to specialist for internal teams on operational accounting related topics.<br><br><br>Stakeholders<br><br><br>Country OFR organization Finance stakeholders Station operators, supervisors, and managers Global and regional teams<br><br><br>Management Responsibility<br><br><br>May provide guidance to lower level peers, interns<br><br><br>Now, here is what we need from you!<br><br>Ability to succeed in a dynamic, fast-paced environment. Strong project management skills Strong interpersonal communications skills. Ability to influence and manage others outside of direct reporting structure in a large and complex matrix organization. Sensitive to urgency and able to remain focused on priorities while under pressure Experienced in transportation applications, e.g., CW1 a plus Excellent analytical skills with a keen attention to detail Strong Excel skills Proven hands-on experience in operational and accounting systems Strong understanding of accounting principles and financial reconciliation processes Ability to proactively work independently and handle multiple tasks in a fast-paced environment Demonstrates the ability to independently identify tasks and projects. Take the initiative to start and follow through without needing external prompting Education Level - Bachelor’s degree or equivalent experience/qualification in Finance, Accounting, Business Administration, Logistics or a related field Experience Level - < 2 years in Freight Forwarding/Logistics, Financial management ideally with focus on Ocean Freight<br><br>We offer:<br><br><br>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals. Possible further career development Competitive salary<br><br><br>Why join DHL Global Forwarding?<br><br>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html<br><br>Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.<br><br>We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:<br><br><br>The largest global network with more than :30,000 passionate employees The most efficient processes and fastest response times The best solutions and best customer service<br><br><br>Our Vision: The Logistics Company for the World.<br><br>Our Mission: Excellence. Simply Delivered.<br><br>Our Purpose: Connecting People, improving lives.<br><br>Our Values: Respect & Results<br><br>Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility<br><br>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

JOB PROFILE<br><br>Title: Area Manager<br><br>Date: April 2026<br><br>Rituals is entering a new phase in the region. Starting 2026, we have initiated our transition from a franchise model to a new Joint Venture. This strategic step strengthens our long-term commitment and enables us to further build our omnichannel brand with a strong local presence.<br><br>Reporting to the Head of Retail or Retail Operations Manager, you will be responsible for leading and developing multiple retail stores within an assigned territory, ensuring strong commercial performance, operational excellence, and alignment with brand standards. The position focuses on delivering business targets, enhancing the customer “Feel Good Experience,” and building high-performing teams.<br><br>The Area Manager will be a people-focused retail leader who delivers business results by inspiring teams, optimizing store operations, and ensuring a consistent, high-quality customer experience.<br><br> Purpose:<br><br>Responsible for managing and developing teams for an assigned area, by activating team (financial) plans and operational excellence within the stores, in line with the global standards and policies, to realise the objectives and growth within the shops of Rituals.<br><br> Business Impact:<br><br>Drive global and local consistency, embed the Feel Good Experience, and create a winning culture to become best in class.<br><br> Interaction: Reports to the Head of Retail or Retail Operations Manager. Manages 10-12 Shop Managers (depending on the variation of formats) Works closely with HR on building and developing strong teams and individuals. Contact with Retail Coordination about store operations and communication to stores. Contact with Training about the needs for commercial training of store teams. Collaborates with Senior Shop Manager(s) on area projects and new openings. Creativity: Implem ent the market’s retail strategy and Rituals culture that aligns with the organization's overall goals. Develop the regional annual performance planning (targets) in cooperation with the Head of Retail or Retail Operations Manager and adjust, based on external/internal circumstances, along the year when possibilities for improvement. Inspire a team of Shop Managers to continuously improve store operations, performance and engagement. Result Areas: Your Stores Manage the realisation and implementation of the strategy and annual plan towards the stores, monitor and adjust where necessary. Execute programs and the commercial cycle according global guidelines. Manage targets and budgets for the area, monitor performance in alignment with business needs and available resources. Translate targets into concrete action plans per store to drive sales and KPI performance. Approve and monitor staffing plans aligned with productivity targets and employee wellbeing. Be present in the field, visit every store once a month or more according to store and team needs. Drive operational excellence in store processes and systems. Regularly review health and safety reports from stores and provide feedback to the Head of Retail or Retail Operations Manager. Your Team Lead and inspire (the cooperation between) colleagues within the area. Hire and retain a diverse, talented team that represents our FOAM values. Coach on the shop floor, inspiring continuous improvement in the Feel Good Experience. Ensure new employees in the area are successfully and consistently onboarded. Manage employee wellbeing and absenteeism professionally. Drive team participation in product, sales, operational and leadership trainings. Have effective conversations with Shop Managers about their performance and the individual performance & development of their respective teams. Anticipate on non-performers and on succession planning for talents in the area. Make plans to influence People KPI’s (sickness, turnover, engagement, etc.). Facilitate effective team meetings and workshops. Your Rituals Act as a brand ambassador and FOAM role model. Cascade and filter information effectively from central / local head office to store management. Be a change agent; drive central / local transformation programs to optimize store performance and store operations. Provide insights regarding quantitative and qualitative developments by means of periodical and ad hoc reports and/or analyses. Create a winning culture by presenting team goals and expectations clearly while being soft on people in a Rituals way. Skills & Competencies: Communicate Effectively: Develop and deliver communication that shows understanding of unique needs of different audiences. Ensure Accountability: Hold self and others accountable to meet commitments. Drive Engagement: Create a climate where people are motivated to help the organisation reach its objectives. Plan and Align: Plan and prioritise work to meet commitments aligned with organisational goals. Build Effective Teams: Build strong teams that apply diverse skills and perspectives to achieve common goals. Financial acumen: Interprete and apply understanding of key financial indicators to make better business decisions. Customer Focused: Build strong customer relationships and deliver customer-centric solutions. Direct work: Provide direction, delegate, and remove obstacles to get work done. Key Requirements: At least five years of relevant experience within the retail or hospitality industry. Minimum of a Bachelor's Degree or equivalent in an appropriate subject. Fluency in English and any other language would be an advantage<br><br>“We’re not here to sell you beauty; we are here to make you feel good.”<br><br>Raymond Cloosterman, CEO Rituals

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us<p>Tamara is the leading fintech platform in UAE and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA and UAE, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.</p><br><p>&amp;nbsp;</p><br>Your Role.<p>The Collections Operations Lead – UAE Portfolio is responsible for end-to-end ownership of collections performance across assigned UAE portfolios. This role manages the external collection agencies reports and escalation, ensuring optimal recovery outcomes while maintaining regulatory compliance.<br></p><br><p>The position holds full accountability for strategy execution, performance monitoring, quality control, and escalation management. This role owns overall delivery, productivity, and continuous improvement, working closely with cross-functional teams including Credit Risk, Policy, and Product to support data-driven decision-making and scalable collections operations.</p><br>Your responsibilities:<ul><li>Act as the primary point of contact for external UAE collection agencies for operational coordination, reporting, and communication governance.</li><li>Manage the end-to-end performance of collection agencies by monitoring recovery, operational, and compliance KPIs.</li><li>Ensure timely and accurate submission of agency reports covering customer calls, SMS, emails, and all other collection activities.</li><li>Validate, reconcile, and maintain the accuracy and completeness of agency-submitted data while ensuring adherence to reporting standards and SLAs.</li><li>Proactively resolve reporting discrepancies, data gaps, and delayed submissions with collection agencies.</li><li>Conduct regular audits of collection activities and call recordings to ensure compliance with CBUAE regulations, internal policies, and approved customer treatment standards.</li><li>Evaluate agency quality and compliance performance through structured call audits, communication reviews, and performance assessments.</li><li>Provide actionable feedback, coaching recommendations, and corrective action plans to improve agency performance and compliance.</li><li>Prepare and distribute periodic operational, compliance, and performance reports to internal stakeholders and leadership.</li><li>Support vendor governance initiatives, including agency onboarding, periodic business reviews, SLA monitoring, and continuous performance improvement.</li><li>Partner with internal teams, including Operations, Product, Risk, Legal, and Compliance, to resolve operational issues and enhance collection processes.</li></ul><p>&amp;nbsp;</p><br>Your expertise:<ul><li>Bachelor’s degree / Graduate qualification in Finance, Economics, Engineering, Business Administration, or a related field.</li><li>2–3 years of experience in collections, operations, risk management; experience managing teams or agencies is an advantage.</li><li>Experience of working in collection agencies or a Fintech in similar geographies (UAE / GCC / MENA) is preferred.</li><li>Strong analytical and problem-solving skills with hands-on proficiency in Excel.</li><li>Ability to quickly learn and adapt to new processes, systems, and regulatory requirements.</li><li>Excellent written and verbal communication skills in Arabic and English.</li></ul> </div>

???? We're Hiring: Leadership Development Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a people-centered organization committed to developing exceptional leaders, strengthening organizational capability, and building a culture of continuous growth and innovation. Our distributed teams collaborate across Human Resources, Learning & Development, Talent Management, Organizational Development, Employee Experience, Executive Leadership, Business Operations, and Strategy to create leadership programs that empower individuals, enhance performance, and support long-term organizational success. The Role We are seeking an experienced Leadership Development Manager to design, deliver, and manage leadership development strategies, programs, and initiatives. The ideal candidate will oversee leadership frameworks, executive development programs, coaching initiatives, talent pipelines, and organizational capability-building efforts while partnering with stakeholders to develop future-ready leaders. Key Responsibilities Develop and implement enterprise-wide leadership development strategies, frameworks, and programs aligned with organizational goals and workforce priorities. Design leadership academies, management development programs, executive learning experiences, succession planning initiatives, and leadership capability frameworks. Collaborate with Human Resources, Talent Management, Learning & Development, Organizational Development, Employee Experience, Executive Leadership, Business Units, and Strategy teams to strengthen leadership effectiveness. Conduct leadership competency assessments, skills gap analyses, talent reviews, and organizational capability evaluations to identify development opportunities. Create and deliver leadership workshops, coaching programs, mentoring initiatives, team effectiveness sessions, and leadership learning experiences. Partner with senior leaders and executives to develop personalized leadership growth plans, coaching strategies, and performance improvement initiatives. Establish leadership development pathways for emerging leaders, managers, directors, and executive-level talent. Manage external leadership consultants, executive coaches, learning providers, universities, and strategic development partnerships. Develop learning content including facilitator guides, leadership toolkits, digital learning modules, case studies, simulations, and performance resources. Measure program effectiveness through leadership assessments, participant feedback, business outcomes, behavioral change indicators, and return-on-learning analysis. Monitor key performance indicators (KPIs) including leadership program participation, leadership competency growth, succession readiness, employee engagement, retention of high-potential talent, promotion readiness, and learning effectiveness. Conduct leadership benchmarking, organizational capability studies, workforce analytics reviews, and continuous improvement initiatives. Ensure compliance with UAE labor regulations, organizational policies, learning standards, ethical leadership principles, and corporate governance requirements. Manage leadership development budgets, learning platforms, external providers, coaching engagements, assessment tools, and strategic leadership initiatives. Drive digital transformation initiatives through artificial intelligence (AI)-powered learning analytics, personalized development platforms, digital coaching tools, leadership assessment technology, learning experience platforms (LXPs), workflow automation, and business intelligence solutions. Utilize Workday Learning, SAP Success Factors Learning, Cornerstone Learning, Linked In Learning, Microsoft Viva Learning, Degreed, Docebo, Power BI, Tableau, Microsoft 365, learning management systems (LMS), and talent management platforms to measure leadership development impact and generate actionable insights. Prepare executive dashboards, leadership capability reports, talent reviews, succession planning analyses, learning impact assessments, and strategic recommendations for senior leadership. Lead, mentor, and develop learning specialists, leadership coaches, talent development professionals, and cross-functional teams while fostering a culture of growth, collaboration, innovation, accountability, and continuous improvement. Requirements Bachelor's degree in Human Resources, Organizational Development, Business Administration, Psychology, Education, Leadership Studies, Communications, or a related field. Master's degree in Organizational Development, Human Resources, Business Administration (MBA), Industrial-Organizational Psychology, Leadership, or a related discipline is highly advantageous. Professional certifications such as SHRM-CP/SHRM-SCP, CIPD, ATD Certified Professional in Talent Development (CPTD), ICF Coaching Certification, Prosci Change Management, or equivalent are preferred. Minimum 5 years of experience in leadership development, learning and development, talent management, organizational development, executive coaching, or related roles. At least 2 years of experience managing leadership programs, executive development initiatives, talent pipelines, or enterprise learning strategies preferred. Strong understanding of leadership theories, competency frameworks, adult learning principles, coaching methodologies, succession planning, organizational psychology, and capability development. Experience with Workday Learning, SAP Success Factors Learning, Cornerstone Learning, Linked In Learning, Microsoft Viva Learning, Degreed, Docebo, LMS platforms, Power BI, Tableau, Microsoft Office Suite, and talent management technologies. Familiarity with AI-powered learning platforms, adaptive learning technologies, leadership analytics, virtual coaching tools, digital learning ecosystems, and workforce intelligence solutions is highly advantageous. Strong leadership, facilitation, coaching, communication, stakeholder management, analytical thinking, strategic planning, project management, and problem-solving skills. Ability to manage multiple leadership development initiatives while balancing executive expectations, business priorities, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed teams, executives, HR professionals, external coaches, learning partners, and global stakeholders. What We Offer Fully remote work arrangement with flexible collaboration across global leadership and talent teams. Competitive compensation package with performance-based incentives. Professional development and leadership growth opportunities. Exposure to AI-powered learning technologies, leadership analytics platforms, digital coaching solutions, and innovative workforce development tools. Collaborative culture focused on learning, innovation, inclusion, accountability, and continuous improvement. Opportunity to shape the next generation of leaders by creating impactful development experiences that strengthen organizational capability and long-term success.

IT Principal - Workspace Security and Compliance Department: Information Technology Reporting To: IT Senior Manager Location: Abu Dhabi - UAE<br>Job Summary The IT Principal - Workspace Security and Compliance leads the team securing the digital workplace. The role owns Microsoft Intune, Microsoft Defender, Zscaler, Microsoft Purview, endpoint patching, security posture, compliance reporting, incident escalation, and vendor management, ensuring endpoints and Microsoft 365 services remain secure and auditable.<br>Key Responsibilities Workspace Security Leadership & Governance Lead the team, defining its operating model, roadmap, standards, priorities, performance objectives, and professional development. Translate business, cybersecurity, privacy, audit, and regulatory requirements into controls, baselines, policies, exceptions, and improvement plans. Endpoint Security, Intune & Microsoft Defender for Endpoint Govern Intune enrollment, compliance, configuration, application protection, encryption, device control, local administrator, and Microsoft Defender Firewall policies across supported endpoint platforms. Own Defender for Endpoint onboarding, EDR, antivirus, attack surface reduction, web protection, vulnerability management, automated remediation, patch posture, threat intelligence, exceptions, and response. Microsoft Defender XDR & Microsoft 365 Protection Govern Defender XDR, Defender for Office 365, and Defender for Cloud Apps across Exchange Online, Share Point, One Drive, Teams, and sanctioned Saa S services, including phishing, malware, Safe Links, Safe Attachments, impersonation, quarantine, app governance, and investigation. Partner with Net Sec Ops, Cybersecurity and the SOC on signal correlation, containment, recovery, root-cause analysis, and permanent remediation for major workspace incidents. Zscaler Secure Access & Workspace Protection Lead implementation and administration of Zscaler ZIA, ZPA, Client Connector, device posture, secure web access, threat protection, cloud application controls, SSL inspection, and exceptions. Own Client Connector deployment through Intune, monitoring, troubleshooting, and vendor escalation; coordinate traffic steering, PAC files, private application connectivity, and resilience with the Network and Security Architect. Microsoft Purview Information Protection & DLPGovern Purview Information Protection, including classification, sensitivity labels, encryption, label publishing, automatic labeling, and secure information handling. Implement and tune DLP across endpoints, Exchange, Share Point, One Drive, and Teams; manage alerts, incidents, overrides, exceptions, evidence, and false positives. Security Posture, Patching & Reporting Govern operating-system, Microsoft application, and approved third-party patching; track Secure Score, Defender exposure, compliance, drift, vulnerabilities, audit findings, and remediation SLAs. Build automated dashboards for compliance, patching, vulnerabilities, incidents, email security, Zscaler, Purview DLP, exceptions, and service levels using Power BI, KQL, Microsoft Graph, Power Shell, APIs, or equivalent tools. Security Operations, Service Management & Vendors Establish monitoring, runbooks, change controls, incident and problem management, documentation, escalation paths, knowledge transfer, and service improvement. Serve as senior escalation point and manage Microsoft, Zscaler, partners, and managed services, covering support cases, licensing, SLAs, renewals, reviews, and corrective plans.<br>Qualifications & Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Security, or a related field.10+ years of experience in endpoint management, Microsoft 365 security, information protection, security operations, or technology compliance, including leadership responsibility. Deep hands-on expertise with Intune, Defender for Endpoint, Defender XDR, Defender for Office 365, security baselines, and enterprise device compliance. Strong experience administering Zscaler ZIA/ZPA and Client Connector, including device posture, user policies, secure access, threat protection, and troubleshooting. Strong experience with Purview Information Protection and DLP across endpoints and Microsoft 365, including policy design, tuning, incidents, exceptions, and audit evidence. Experience governing endpoint hardening, EDR, host firewall, encryption, vulnerability remediation, patching, monitoring, incident response, and compliance testing. Experience with Power BI, KQL, Microsoft Graph, Power Shell, Log Analytics, SIEM, APIs, ITIL operations, vendors, licensing, contracts, and SLA escalation.<br>Professional Certifications Preferred certifications include:Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Security Operations Analyst Associate Microsoft Certified: Information Security Administrator Associate Microsoft Certified: Cybersecurity Architect Expert; Microsoft 365 Certified: Administrator Expert Zscaler Digital Transformation Administrator (ZDTA) or Zscaler Digital Transformation Engineer (ZDTE) CISSP, CISM, CCSP, ISO/IEC 27001 Lead Implementer or Lead Auditor, ITIL 4, or equivalent<br>Skills & Competencies Strategic leadership, team development, accountability, and balance across security, compliance, operations, and user experience. Strong architecture judgement and technical depth across endpoint security, Microsoft 365 protection, secure access, data protection, monitoring, and compliance. Ability to convert risk, audit, privacy, regulatory, and business requirements into pragmatic policies, measurable controls, and sustainable processes. Calm incident leadership, structured problem solving, root-cause analysis, prioritization, and risk-based judgement. Executive communication and data-storytelling skills, clearly presenting posture, control gaps, incidents, options, and investment priorities. Strong stakeholder influence, collaboration, vendor negotiation, commercial awareness, documentation discipline, attention to detail, and continuous improvement.<br>Key Performance Indicators (KPIs) Endpoint enrollment, Defender onboarding, encryption, firewall, security-baseline, and device-compliance coverage. Patch compliance, critical-vulnerability remediation within SLAs, zero-day response, and reduction of repeatedly non-compliant endpoints. Improvement in Secure Score and Defender exposure posture, including closure of control gaps, drift, audit findings, and exceptions. Defender incident containment and recovery, root-cause closure, recurrence reduction, and protection effectiveness across endpoint and Microsoft 365 services. Zscaler availability, Client Connector health, policy compliance, incident resolution, vendor SLAs, Purview label and DLP coverage, false-positive reduction, dashboard accuracy, and audit evidence quality.

???? We're Hiring: Inclusion Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a people-first organization committed to fostering an inclusive workplace where every employee feels respected, valued, and empowered to succeed. Our distributed teams collaborate across Human Resources, Talent Acquisition, Learning & Development, Employee Experience, Organizational Development, Compliance, Corporate Communications, Business Operations, and Executive Leadership to create a culture that celebrates diverse perspectives, promotes equitable opportunities, and drives organizational excellence. The Role We are seeking an experienced Inclusion Manager to lead inclusion strategies, employee engagement initiatives, and workplace culture programs. The ideal candidate will oversee inclusion frameworks, employee resource groups (ERGs), accessibility initiatives, leadership education, and cross-functional collaboration while helping build an environment where all employees can thrive. Key Responsibilities Develop and implement enterprise-wide inclusion strategies, programs, and initiatives aligned with organizational values and business objectives. Lead inclusion initiatives focused on equitable workplace practices, employee belonging, accessibility, cultural awareness, and inclusive leadership. Collaborate with Human Resources, Talent Acquisition, Learning & Development, Employee Experience, Organizational Development, Compliance, Corporate Communications, Legal, Business Leaders, and Executive Leadership to integrate inclusion principles across the employee lifecycle. Design and deliver inclusion training programs, workshops, awareness campaigns, and leadership development initiatives that promote inclusive behaviors and collaboration. Support the development and growth of Employee Resource Groups (ERGs), inclusion councils, mentoring programs, and employee engagement activities. Partner with Talent Acquisition and HR teams to strengthen inclusive recruitment, onboarding, career development, succession planning, and employee retention practices. Conduct workforce analyses, employee engagement surveys, focus groups, accessibility reviews, and inclusion assessments to identify opportunities for continuous improvement. Develop policies, guidelines, and best practices that promote inclusive workplaces, accessibility, equal opportunity, and respectful employee interactions. Monitor key performance indicators (KPIs) including employee engagement, inclusion survey results, retention, promotion equity, accessibility compliance, training participation, ERG engagement, and employee satisfaction. Evaluate organizational culture, identify barriers to inclusion, and recommend initiatives that strengthen collaboration, innovation, and employee well-being. Ensure compliance with UAE labor regulations, equal opportunity requirements, accessibility standards, organizational policies, and ethical workplace practices. Manage inclusion program budgets, external consultants, learning providers, employee engagement platforms, and strategic workplace culture initiatives. Drive digital transformation through artificial intelligence (AI)-powered workforce analytics, employee listening platforms, digital learning solutions, collaboration tools, accessibility technologies, workflow automation, and business intelligence solutions. Utilize Workday, SAP Success Factors, Oracle HCM Cloud, Microsoft Viva, Microsoft 365, Power BI, Tableau, Qualtrics, Culture Amp, Linked In Learning, Cornerstone Learning, and HR analytics platforms to measure program effectiveness and generate actionable insights. Prepare executive dashboards, workforce inclusion reports, employee engagement analyses, culture assessments, accessibility reviews, and strategic recommendations for senior leadership. Lead, mentor, and develop inclusion specialists, HR professionals, employee experience teams, and cross-functional stakeholders while fostering a culture of respect, collaboration, innovation, accountability, and continuous improvement. Requirements Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, Sociology, Communications, Public Administration, or a related field. Master's degree in Human Resources, Organizational Psychology, Business Administration (MBA), Organizational Development, Leadership, or a related discipline is highly advantageous. Professional certifications such as SHRM-CP/SHRM-SCP, CIPD, Certified Diversity Executive (CDE), ATD, Prosci Change Management, or equivalent are preferred. Minimum 5 years of experience in inclusion, employee experience, organizational development, human resources, talent management, workplace culture, or related roles. At least 2 years of experience managing inclusion programs, employee engagement initiatives, organizational culture projects, or cross-functional HR programs preferred. Strong understanding of inclusive leadership, employee engagement, organizational culture, accessibility, workforce analytics, change management, talent development, and HR best practices. Experience with Workday, SAP Success Factors, Oracle HCM Cloud, Microsoft Viva, Qualtrics, Culture Amp, Microsoft Office Suite, Power BI, Tableau, HRIS platforms, and employee engagement technologies. Familiarity with AI-powered people analytics, employee listening tools, accessibility technologies, digital learning platforms, workforce planning solutions, and HR automation is advantageous. Strong leadership, communication, facilitation, stakeholder management, coaching, analytical thinking, project management, organizational, and problem-solving skills. Ability to manage multiple inclusion initiatives while balancing business priorities, employee needs, compliance requirements, budgets, timelines, and organizational objectives. Ability to work effectively in a remote environment with distributed teams, business leaders, HR partners, external consultants, and global stakeholders. What We Offer Fully remote work arrangement with flexible collaboration across global HR and employee experience teams. Competitive compensation package with performance-based incentives. Professional development and leadership growth opportunities. Exposure to AI-powered HR technologies, workforce analytics, employee engagement platforms, and innovative workplace culture solutions. Collaborative culture focused on respect, belonging, innovation, accountability, and continuous improvement. Opportunity to create a workplace where every employee feels included, empowered, and able to contribute their best while helping shape a culture of belonging and organizational success.

???? We're Hiring: Insurance Risk Manager???? Location: United Arab Emirates (Remote)???? Employment Type: Full-Time???? Experience Level: Mid-Level to Senior???? Work Arrangement: Fully Remote About UsWe are a risk-focused organization dedicated to protecting our business, customers, and stakeholders through proactive risk management and insurance strategies. Our distributed teams collaborate across Enterprise Risk Management, Insurance, Finance, Legal, Compliance, Operations, Internal Audit, Procurement, Health & Safety, and Executive Leadership to strengthen organizational resilience, optimize insurance coverage, and minimize financial exposure. The Role We are seeking an experienced Insurance Risk Manager to lead insurance risk strategies, corporate insurance programs, and enterprise risk mitigation initiatives. The ideal candidate will oversee insurance portfolio management, policy administration, claims governance, risk assessments, and cross-functional collaboration while ensuring adequate protection against operational, financial, and strategic risks. Key Responsibilities Develop and implement enterprise insurance risk strategies, insurance governance frameworks, and risk financing programs aligned with organizational objectives. Lead the management of corporate insurance programs, including property, casualty, liability, professional indemnity, cyber, marine, business interruption, directors and officers (D&O), workers' compensation, and other commercial insurance policies. Collaborate with Enterprise Risk Management, Finance, Legal, Compliance, Operations, Procurement, Human Resources, Health & Safety, Internal Audit, and Executive Leadership to identify, assess, and mitigate organizational risks. Conduct enterprise-wide insurance risk assessments, exposure analyses, coverage evaluations, and risk modeling to identify protection gaps and optimize insurance strategies. Review insurance policy terms, endorsements, renewals, exclusions, deductibles, and coverage limits to ensure appropriate protection and cost efficiency. Manage insurance renewals, broker relationships, underwriting submissions, insurer negotiations, and policy placement activities. Oversee claims management processes, including incident reporting, claim investigations, insurer coordination, loss recovery, reserve monitoring, and claims resolution. Develop risk mitigation recommendations and loss prevention initiatives in partnership with business units to reduce claim frequency and severity. Monitor key performance indicators (KPIs) including claims frequency, claims cost, loss ratios, insurance premium trends, policy compliance, renewal success, risk reduction performance, and insurer service levels. Conduct insurance audits, policy compliance reviews, benchmarking studies, catastrophe exposure assessments, and continuous improvement initiatives. Ensure compliance with UAE insurance regulations, corporate governance standards, contractual insurance requirements, international insurance practices, and organizational policies. Manage insurance budgets, broker agreements, insurer relationships, third-party risk consultants, claims administrators, and strategic insurance initiatives. Drive digital transformation initiatives through artificial intelligence (AI)-powered risk analytics, predictive claims modeling, insurance management platforms, workflow automation, digital claims processing, enterprise risk management (ERM) systems, and business intelligence solutions. Utilize Origami Risk, Riskonnect, Logic Gate, SAP, Oracle ERP, Microsoft 365, Power BI, Tableau, Service Now GRC, insurance management systems, claims platforms, and document management solutions to monitor risk performance and generate actionable insights. Prepare executive dashboards, insurance portfolio reports, claims analyses, risk assessments, coverage reviews, renewal summaries, and strategic recommendations for senior leadership. Lead, mentor, and develop insurance specialists, risk analysts, claims coordinators, compliance professionals, and cross-functional teams while fostering a culture of accountability, resilience, collaboration, innovation, and continuous improvement. Requirements Bachelor's degree in Risk Management, Insurance, Finance, Business Administration, Accounting, Law, Economics, or a related field. Master's degree in Risk Management, Business Administration (MBA), Finance, Insurance, or a related discipline is highly advantageous. Professional certifications such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Chartered Insurance Institute (CII), Financial Risk Manager (FRM), or equivalent are preferred. Minimum 5 years of experience in insurance risk management, corporate insurance, enterprise risk management, underwriting, claims management, or related roles. At least 2 years of experience managing corporate insurance programs, enterprise risk initiatives, insurance portfolios, or multidisciplinary risk teams preferred. Strong understanding of commercial insurance policies, enterprise risk management, claims administration, insurance underwriting, risk financing, regulatory compliance, contract review, and loss prevention principles. Experience with Origami Risk, Riskonnect, Logic Gate, SAP, Oracle ERP, Microsoft Office Suite, Power BI, Tableau, Service Now GRC, insurance management systems, claims platforms, and enterprise risk management software. Familiarity with AI-powered risk analytics, predictive claims technologies, digital insurance platforms, automated compliance monitoring, data visualization tools, and advanced business intelligence solutions is highly advantageous. Strong leadership, communication, negotiation, stakeholder management, analytical thinking, financial analysis, organizational, project management, and problem-solving skills. Ability to manage multiple insurance and risk initiatives while balancing regulatory requirements, operational priorities, budgets, policy renewals, claims activities, and organizational objectives. Ability to work effectively in a remote environment with distributed teams, insurance brokers, insurers, legal advisors, regulatory authorities, external auditors, and global stakeholders. What We Offer Fully remote work arrangement with flexible collaboration across global risk management and insurance teams. Competitive compensation package with performance-based incentives. Professional development and insurance leadership growth opportunities. Exposure to AI-powered risk analytics, digital insurance technologies, enterprise risk management platforms, and advanced claims management solutions. Collaborative culture focused on resilience, innovation, accountability, integrity, and continuous improvement. Opportunity to strengthen organizational resilience by leading insurance risk initiatives that protect business assets, optimize risk financing, and support sustainable growth.