Financial Analyst Jobs in UAE

<p>We are looking for an experienced Service Desk Analyst with strong technical expertise in ServiceNow to run our Corporate Services Service Desk. You will make sure every request and work order is handled to a high standard and within agreed SLAs and KPIs. You will also manage the building's access control system, making sure every access request is processed accurately.</p><p><strong>This is not a role for someone who has only logged and closed tickets.</strong> You will be the go-to person for configuring, scripting, and improving our ServiceNow platform, while also keeping daily service desk operations running smoothly.</p><p><br></p><strong>Responsibilities</strong><p><strong>Service Desk Operations</strong></p><ul><li>Monitor, operate, and administer the Corporate Services Service Desk, assigning tasks to the right teams and following through to completion.</li><li>Prioritise requests by urgency and escalate emergencies to the relevant section heads promptly.</li><li>Schedule recurring tasks on behalf of section heads in ServiceNow and track them until they are closed.</li><li>Answer the service desk phone line professionally, assist callers, and transfer them where needed.</li><li>Carry out other administrative duties as assigned by the line manager.</li></ul><p><strong>Access Control and Security Administration</strong></p><ul><li>Receive and process access control requests for all building users.</li><li>Generate access control and access level reports at set intervals and share them with stakeholders.</li><li>Prepare specialist access reports for restricted areas and present them to the section head in charge of security.</li><li>Issue and update staff and contractor ID cards accurately and on time.</li><li>Run inventory checks on secure tokens, manage their issue and return, and report on stock levels.</li><li>Perform inspections of restricted areas when required.</li></ul><p><strong>Reporting</strong></p><ul><li>Produce regular reports for the Corporate Services division and present findings to section heads.</li><li>Process time and attendance reports and make adjustments on request.</li></ul><p><strong>ServiceNow Platform Ownership</strong></p><ul><li>Configure and maintain the platform to support service desk processes.</li><li>Build and improve catalog items, forms, workflows, SLAs, and dashboards as business needs change.</li><li>Identify process gaps and propose practical improvements.</li></ul><p><br></p><strong>Requirements</strong><p><strong>ServiceNow technical requirements</strong></p><ul><li>Strong platform administration: users, groups, roles, and access controls (ACLs).</li><li>Building and modifying tables, fields, forms, Service Catalog items, and Record Producers.</li><li>Process automation using Flow Designer, notifications, events, and scheduled jobs.</li><li>JavaScript scripting within ServiceNow, including Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.</li><li>Configuring SLAs, assignment rules, and approval workflows.</li><li>Building reports and dashboards from scratch.</li><li>Managing changes between environments using Update Sets.</li></ul><p><strong>Qualifications and experience</strong></p><ul><li>Bachelor's degree.</li><li>Minimum 5 years of experience in service desk operations covering corporate services, technology, or facilities management.</li></ul><p><br></p><strong>Qualifications</strong><p><strong>Preferred, not essential</strong></p><ul><li>ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD).</li><li>Experience with integrations (REST APIs, Integration Hub) and the Automated Test Framework (ATF) is a strong advantage.</li></ul><p><strong>Skills</strong></p><ul><li>Advanced MS Office skills and comfort working with AI tools and access control systems.</li><li>Excellent written and spoken English. Arabic is an advantage.</li><li>High attention to detail and the ability to manage multiple tasks at once.</li><li>A proactive problem solver who brings ideas to improve how things are done.</li></ul><p><strong>Who you'll work with</strong></p><ul><li>Internally: all employees and service partners.</li><li>Externally: service partner management and staff.</li></ul><p><br></p>

<strong>About Us<br><br></strong><strong> JOB DESCRIPTION <br><br></strong>Network International is the largest Financial Technology company in the Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we have been growing in the direct-to-consumer card segment as well.<br><br><strong>Our EVP<br><br></strong>At Network International, every second counts. As a leader in the fast-paced world of financial services, we thrive on innovation, agility, and the relentless pursuit of excellence. We recognize industry trends, the dual nature of technological advancements, and the scarcity of top talent. This is why we prioritize investing in our people. Here, you’ll work alongside industry experts to solve complex problems and leverage cutting-edge technology to stay ahead of the competition.<br><br><strong>About The Role<br><br></strong>We are seeking a highly analytical and detail-oriented Pricing Analyst to join our team and support data-driven decision-making across our pricing strategies in the acquiring payment domain. This role is critical to optimizing revenue performance and enhancing profitability through rigorous analysis of merchant portfolios, transaction data, and pricing models. The job main purposes are:<br><br><ul><li>Managing and optimizing pricing strategies for the company</li><li>Key responsibilities include monitoring fee adjustments, analyzing market trends, and supporting system changes to ensure accurate revenue calculations.</li><li>The role also requires strong financial and analytical skills, excellent communication, and the ability to work independently and to tight deadlines.<br><br></li></ul><strong>Responsibilities<br><br></strong><strong>Key Responsibilities:<br><br></strong><ul><li>Proactively monitor fee adjustments both internally and from third parties</li><li>Communicate and monitor the technical implications and Revenue impact of these changes.</li><li>Support system change requests and testing systems for cost and revenue assurance.</li><li>Help create and manage Net Revenue calculation models and dashboards.</li><li>Develop market insights through existing data and Competitor analysis.</li><li>Large data extraction, synthesis from various sources and analysis to support Pricing activities.</li><li>Contact point for all technical and non-technical pricing queries.</li><li>Support the Team in month-end activities.</li><li>Support Pricing Governance with a Fair Value, customer centric approach to Pricing.</li><li>Commercial lead for tender documentation and negotiations, supporting new tenders, renewals of contracts and new income generating opportunities</li><li>Deliver Pricing training and maintain a Pricing resource center.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Key Requirements:<br><br></strong><ul><li>Advanced proficiency in Microsoft Excel, including pivot tables, data visualization, understanding of macros, and complex formulas.</li><li>Proficiency with SQL, Python, DAX and Power BI is an advantage</li><li>Proficiency in Microsoft PowerPoint to create presentations for various business needs.</li><li>Adept at problem solving, using excellent analytical skills and systems to make sense of issues.</li><li>Ability to work on own initiative and within tight timescales.</li><li>Strong organization and planning skills.</li><li>2+ years Card Payment Industry knowledge, such as Scheme Fees &amp; Interchange</li><li>Proficiency in data analysis with tools such as Microsoft Excel / SQL / Python.</li><li>Degree Qualified or relevant experience.</li><li>A minimum of 3 - 5 years of relevant experience in banking, financial or fintech segment.</li></ul>

<p><strong>Department:</strong> Technology</p><p><strong>Location:</strong> Dubai</p><p><br></p><p><strong>Why Join Hantec?</strong></p><p>We’re a global broker with innovation at our core. Designing for us means building tools that empower traders across markets, platforms, and geographies. You’ll be part of a team where ownership is expected, collaboration is celebrated, and creativity is the standard.</p><p><br></p><p><strong>Role Overview</strong></p><p>We are seeking an experienced and motivated Technology Support Analyst to join our Technology team in Dubai. The successful candidate will be responsible for providing 1st and 2nd level technical support, troubleshooting issues across our technology environment, and helping ensure the availability, performance and reliability of critical systems.</p><p><br></p><p><strong>Your responsibilities</strong></p><p>• Provide on-site and remote 1st and 2nd level technical support, resolving issues efficiently and escalating more complex problems to the relevant international teams when required.</p><p>• Act as the first point of contact for production-related incidents and support the wider Technology stack to help maintain high availability and performance.</p><p>• Diagnose and resolve technical issues relating to PC and server operating systems, Virtual Desktop Infrastructure (VDI) and other critical systems.</p><p>• Procure, catalogue, install and support Technology hardware and software, providing end users with guidance on new equipment and applications.</p><p>• Maintain accurate Technology asset and inventory records, ensuring all hardware and software is properly documented and tracked.</p><p>• Support Technology projects including rollouts, migrations, office moves and events.</p><p>• Undertake small to medium-sized Technology projects and provide support to senior Technology team members with planning and implementation.</p><p>• Perform regular maintenance, patches and updates to help ensure systems remain secure and reliable.</p><p>• Use Jira Service Management to log, track and manage incidents, service requests and changes in line with ITSM practices.</p><p>• Ensure incidents are resolved within agreed SLAs and carry out root cause analysis for recurring issues.</p><p><br></p><p><strong>Technical Requirements</strong></p><p>• 2–3 years of experience in an IT Service Desk, Help Desk or Technical Support role.</p><p>• Experience supporting Microsoft 365, Windows operating systems and end-user devices.</p><p>• Knowledge of Microsoft 365 administration, Exchange Online and endpoint management solutions.</p><p>• Experience working with ticketing systems and IT Service Management (ITSM) processes.</p><p>• Experience using Jira Service Management, Jira or similar ticketing and issue-tracking systems.</p><p>• Strong troubleshooting and problem-solving skills.</p><p>• Strong understanding of end-user support and the ability to diagnose technical issues effectively.</p><p>• Ability to document issues, resolutions and technical procedures clearly and accurately.</p><p>• Ability to work independently, prioritise tasks and perform effectively under pressure.</p><p>• Excellent communication and interpersonal skills with a collaborative approach.</p><p>• Bachelor’s degree in Information Technology, Computer Science, Information Systems or a related field.</p><p><br></p><p><strong>Our Values</strong></p><ul><li><strong>Own It, Every Time</strong> – Responsibility is our standard.</li><li><strong>Make Things Happen</strong> – We act decisively and with purpose.</li><li><strong>Relationships Matter</strong> – We collaborate with intent.</li><li><strong>Integrity is Everything</strong> – No shortcuts. No compromise.</li></ul><p><br></p><p><strong>What we offer:</strong></p><ul><li>Annual Ticket Home - 2,500 AED a year offered after 1 year of employment</li><li>VISA Sponsorship</li><li>Health Insurance</li><li>Annual Discretionary Bonus Pool – rewarding high performance</li><li>Monthly $100 Core Values Nominations – recognition for living our values</li><li>Quarterly Core Values Winner – exclusive dinner with our Directors</li><li>Yearly Core Values Champion – an all-inclusive paid work trip to one of our global offices</li><li>Work from Other Offices – flexibility to work remotely from our worldwide locations (at employee’s expense)</li></ul><p><br></p>

<p>Looking for a Tax Compliance Coordination Analyst to join a regional finance team based in Dubai. This role is focused on coordinating tax compliance activities across multiple entities, ensuring deadlines are met, documentation is maintained, and information is accurately reported. It is well suited for someone with a background in accounting, finance operations or financial reporting who enjoys working across teams and managing processes. Client Details Our client is a large multinational organisation operating across several markets, with a strong presence in industrial and infrastructure-related sectors. The business has a well-established regional footprint and is continuing to invest in its finance and governance capabilities to support future growth and operational excellence. Description * Coordinate recurring tax compliance activities across multiple entities and jurisdictions. * Maintain and monitor tax compliance calendars, ensuring filings, payments and reporting deadlines are met. * Track outstanding deliverables and follow up with internal stakeholders to ensure timely completion. * Review tax calculations, supporting schedules and compliance documentation for completeness and accuracy. * Consolidate compliance updates, open actions and key exceptions for management reporting. * Act as a central point of contact between the Dubai head office, regional tax teams and local finance functions. * Coordinate requests, updates, templates and reporting requirements across different countries and business units. * Monitor the status of tax-related actions and ensure issues are escalated when required. * Support the consistent application of tax processes, policies and reporting standards across the business. * Collect and consolidate financial and tax information from teams across multiple locations. * Maintain organised records of tax returns, payment confirmations, calculations and supporting documents. * Ensure tax documentation is complete, accessible and audit-ready at all times. * Support requests from auditors, tax authorities and external advisors by coordinating required information. * Implement standard templates, filing procedures and documentation controls across entities. * Monitor compliance workflows and identify areas for process improvement. * Assist with data collection and reporting related to transfer pricing and intercompany activities. * Support initiatives aimed at improving reporting quality, centralising processes and increasing operational efficiency. * Identify gaps, bottlenecks and data quality issues and recommend practical solutions. * Work closely with finance and accounting teams to improve coordination and reporting accuracy. Job Offer * Opportunity to join a large and growing international organisation. * Regional exposure across multiple countries and business entities. * Broad finance and compliance role with significant stakeholder interaction. * Opportunity to work closely with senior finance and tax professionals. * Exposure to process improvement and operational transformation projects. * Collaborative and supportive working environment. * Strong long-term career development opportunities.</p><p>* Bachelor's degree in Accounting, Finance, Business Administration or a related field. * 2 to 5 years of experience within accounting, finance operations, financial reporting or tax compliance. * Experience working in a multinational or multi-entity environment would be advantageous. * Strong accounting knowledge and understanding of financial records and documentation. * Exposure to VAT, corporate tax, withholding tax or compliance reporting is beneficial. * Strong coordination and stakeholder management skills. * Excellent organisational skills with the ability to manage multiple deadlines. * Advanced Excel skills and experience working with reporting tools. * Strong attention to detail and ability to work with accuracy under pressure. * Clear communication skills and confidence working with teams across different locations.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>Looking for a Tax Compliance Coordination Analyst to join a regional finance team based in Dubai. This role is focused on coordinating tax compliance activities across multiple entities, ensuring deadlines are met, documentation is maintained, and information is accurately reported. It is well suited for someone with a background in accounting, finance operations or financial reporting who enjoys working across teams and managing processes.<br><br>Client Details<br><br>Our client is a large multinational organisation operating across several markets, with a strong presence in industrial and infrastructure-related sectors. The business has a well-established regional footprint and is continuing to invest in its finance and governance capabilities to support future growth and operational excellence.<br><br>Description<br><br>* Coordinate recurring tax compliance activities across multiple entities and jurisdictions.<br><br>* Maintain and monitor tax compliance calendars, ensuring filings, payments and reporting deadlines are met.<br><br>* Track outstanding deliverables and follow up with internal stakeholders to ensure timely completion.<br><br>* Review tax calculations, supporting schedules and compliance documentation for completeness and accuracy.<br><br>* Consolidate compliance updates, open actions and key exceptions for management reporting.<br><br>* Act as a central point of contact between the Dubai head office, regional tax teams and local finance functions.<br><br>* Coordinate requests, updates, templates and reporting requirements across different countries and business units.<br><br>* Monitor the status of tax-related actions and ensure issues are escalated when required.<br><br>* Support the consistent application of tax processes, policies and reporting standards across the business.<br><br>* Collect and consolidate financial and tax information from teams across multiple locations.<br><br>* Maintain organised records of tax returns, payment confirmations, calculations and supporting documents.<br><br>* Ensure tax documentation is complete, accessible and audit-ready at all times.<br><br>* Support requests from auditors, tax authorities and external advisors by coordinating required information.<br><br>* Implement standard templates, filing procedures and documentation controls across entities.<br><br>* Monitor compliance workflows and identify areas for process improvement.<br><br>* Assist with data collection and reporting related to transfer pricing and intercompany activities.<br><br>* Support initiatives aimed at improving reporting quality, centralising processes and increasing operational efficiency.<br><br>* Identify gaps, bottlenecks and data quality issues and recommend practical solutions.<br><br>* Work closely with finance and accounting teams to improve coordination and reporting accuracy.<br><br>Profile<br><br>* Bachelor's degree in Accounting, Finance, Business Administration or a related field.<br><br>* 2 to 5 years of experience within accounting, finance operations, financial reporting or tax compliance.<br><br>* Experience working in a multinational or multi-entity environment would be advantageous.<br><br>* Strong accounting knowledge and understanding of financial records and documentation.<br><br>* Exposure to VAT, corporate tax, withholding tax or compliance reporting is beneficial.<br><br>* Strong coordination and stakeholder management skills.<br><br>* Excellent organisational skills with the ability to manage multiple deadlines.<br><br>* Advanced Excel skills and experience working with reporting tools.<br><br>* Strong attention to detail and ability to work with accuracy under pressure.<br><br>* Clear communication skills and confidence working with teams across different locations.<br><br>Job Offer<br><br>* Opportunity to join a large and growing international organisation.<br><br>* Regional exposure across multiple countries and business entities.<br><br>* Broad finance and compliance role with significant stakeholder interaction.<br><br>* Opportunity to work closely with senior finance and tax professionals.<br><br>* Exposure to process improvement and operational transformation projects.<br><br>* Collaborative and supportive working environment.<br><br>* Strong long-term career development opportunities.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Tax analysis and reporting <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Client Service Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Deliver wealth management services to CITI PRIVATE BANK clients with guidance from the Banker teams.</li><li>Manage and execute client transactions with respect to business and individual banking, credit and investment products. Ensure transactions are completed within audit and compliance standards as well as timely.</li><li>Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution.</li><li>Coordinate account maintenance for all products and reporting on WINS including address changes, telephone number updates, account status changes, rates and fee waivers.</li><li>Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.</li><li>Proactively arrange and participate in client visits and perform service quality check-in calls to clients.</li><li>Obtain banker/client appointments to build upon existing or establish new relationships.</li><li>Identify and document new business opportunities for referral to banker or product specialist.</li><li>Perform responsibilities through proficient use Citi applications. Participate in service related process improvements.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><br><br><ul><li>3-6 years relevant experience</li><li>Ability to prioritize with strong organizational and time management skills per the needs of banker teams and clients</li><li>Ability to problem solve and analyzes data with demonstration of attention to detail</li><li>Strong verbal and written communication skills</li><li>Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience Knowledge of investments, banking, and credit products</li></ul><p><b><u>Education:</u></b></p><br><br><br><br><ul><li>Bachelor's/University degree or equivalent experience</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Private Client Coverage<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Client Services<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>Looking for a Tax Controls, Risk &amp; Reporting Analyst to join a regional finance team based in Dubai. This position plays a key role in strengthening tax controls, improving reporting quality, and supporting the identification and management of tax risks across multiple business entities. It is ideally suited to someone with a background in tax, audit and finance who enjoys working with data, controls and process improvements.<br><br>Client Details<br><br>Our client is a large multinational organisation operating across several markets, with a strong presence in industrial and infrastructure-related sectors. The business has a well-established regional footprint and is continuing to invest in its finance and governance capabilities to support future growth and operational excellence.<br><br>Description<br><br>* Review tax calculations, tax returns, reconciliations and supporting documentation to ensure accuracy and compliance.<br><br>* Perform independent control reviews across tax processes and identify areas for improvement.<br><br>* Assess the quality, completeness and consistency of tax records and compliance evidence.<br><br>* Monitor and track remediation plans, ensuring agreed corrective actions are implemented.<br><br>* Maintain and update the group's tax risk register, documenting risks, mitigation plans and ownership.<br><br>* Consolidate risk information from regional teams, finance stakeholders and external advisors.<br><br>* Track emerging tax legislation, compliance issues, audit developments and potential exposures.<br><br>* Prepare risk summaries and management reports for senior finance leadership.<br><br>* Develop and maintain tax dashboards covering compliance status, audits, risks and key performance indicators.<br><br>* Review VAT, corporate tax, withholding tax and tax accounting balances and reconciliations.<br><br>* Work closely with accounting and finance teams to improve tax data quality and reporting processes.<br><br>* Support tax provisioning activities and reporting of material tax exposures.<br><br>* Coordinate information requests and documentation for external auditors, internal auditors and tax authorities.<br><br>* Monitor audit action points and ensure timely follow-up on outstanding items.<br><br>* Assist with transfer pricing documentation, monitoring and compliance activities.<br><br>* Maintain records relating to intercompany transactions and supporting agreements.<br><br>* Support tax technology initiatives, reporting enhancements and process improvement projects.<br><br>* Identify control gaps, recurring issues and opportunities to strengthen governance and compliance frameworks.<br><br>Profile<br><br>* Bachelor's degree in Accounting, Finance, Tax, Audit, Risk Management or a related discipline.<br><br>* 3 to 6 years of relevant experience within tax, audit, accounting, risk or financial reporting.<br><br>* Big 4 or larger international accounting firm experience is strongly preferred.<br><br>* Exposure to tax compliance, tax accounting, VAT, corporate tax or withholding tax.<br><br>* Strong understanding of internal controls, reconciliations and financial reporting.<br><br>* Advanced Excel and data analysis skills.<br><br>* Experience with dashboards, reporting tools and ERP systems is advantageous.<br><br>* Strong analytical mindset with excellent attention to detail.<br><br>* Professional qualifications such as ACA, ACCA, CPA, CA or progress towards one are advantageous.<br><br>* Confident communicator with the ability to challenge data, identify issues and present findings clearly<br><br>Job Offer<br><br>* Opportunity to join a large and growing international organisation.<br><br>* Exposure to regional and cross-border tax matters.<br><br>* Broad role combining tax, audit, controls and financial reporting.<br><br>* High level of visibility within the finance function.<br><br>* Opportunity to work closely with senior finance leadership.<br><br>* Exposure to transformation, process improvement and governance initiatives.<br><br>* Collaborative and professional working environment.<br><br>* Strong career development and progression opportunities.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Tax analysis and reporting <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Serves as a compliance risk analyst within Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Assisting senior staff in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices, and standards for ICRM.</li><li>Participating in the review of materials to ensure compliance with various regulatory and legal requirements.</li><li>Helping to compile and maintain compliance documentation.</li><li>Assisting in the management of the regulatory inventory, regulatory change management process and regulatory exam coordination/logistics as required.</li><li>Working with more senior staff in in responding to compliance inquires.</li><li>Interacting and collaborating with other areas within ICRM and Citi, as necessary.</li><li>Coordinate and track policy, training, and other initiatives.</li><li>Assisting in the preparation, editing and maintenance of Compliance program related materials.</li><li>Assisting in the creation and maintenance of reports for control, tracking, and analysis purposes and ensuring appropriate and secure retention of documents.</li><li>Additional duties as assigned.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><br><br><ul><li>Excellent written and verbal communication skills</li><li>Must be a self-starter, flexible, innovative and adaptive</li><li>Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization</li><li>project management and organizational skills and capability to handle multiple projects at one time</li><li>Proficient in MS Office applications (Excel, Word, PowerPoint)</li><li>Knowledge of Compliance laws, rules, regulations, risks and typologies</li><li>Some knowledge of area of focus</li></ul><p><b><u>Education:</u></b></p><br><br><br><br><ul><li>Bachelor’s degree; experience in a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; Advanced degree a plus</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Compliance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Compliance Risk Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Analytical Thinking, Business Acumen, Credible Challenge, Digital Skills (Including AI), Laws and Regulations, Process Execution, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Serves as a compliance risk analyst within Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Assisting senior staff in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices, and standards for ICRM.</li><li>Participating in the review of materials to ensure compliance with various regulatory and legal requirements.</li><li>Helping to compile and maintain compliance documentation.</li><li>Assisting in the management of the regulatory inventory, regulatory change management process and regulatory exam coordination/logistics as required.</li><li>Working with more senior staff in in responding to compliance inquires.</li><li>Interacting and collaborating with other areas within ICRM and Citi, as necessary.</li><li>Coordinate and track policy, training, and other initiatives.</li><li>Assisting in the preparation, editing and maintenance of Compliance program related materials.</li><li>Assisting in the creation and maintenance of reports for control, tracking, and analysis purposes and ensuring appropriate and secure retention of documents.</li><li>Additional duties as assigned.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><br><br><ul><li>Excellent written and verbal communication skills</li><li>Must be a self-starter, flexible, innovative and adaptive</li><li>Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization</li><li>project management and organizational skills and capability to handle multiple projects at one time</li><li>Proficient in MS Office applications (Excel, Word, PowerPoint)</li><li>Knowledge of Compliance laws, rules, regulations, risks and typologies</li><li>Some knowledge of area of focus</li></ul><p><b><u>Education:</u></b></p><br><br><br><br><ul><li>Bachelor’s degree; experience in a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; Advanced degree a plus</li></ul><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Compliance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Compliance Risk Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Analytical Thinking, Business Acumen, Credible Challenge, Digital Skills (Including AI), Laws and Regulations, Process Execution, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> United Arab Emirates </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The LTA and Data Analyst supports the School of Business Administration (SBA) in academic accreditation, curriculum and policy development, academic data analysis, and continuous improvement initiatives. The position is responsible for collecting, analyzing, and reporting academic and institutional data; conducting research and benchmarking; and preparing reports, documentation, and guidelines to support academic decision-making and accreditation requirements.</p><br> <p>The role also supports the Business Learning Centre (BLC) and contributes to student academic support through review sessions and workshops. In addition, the position contributes to program and course-level assessment, process digitization, and other academic projects as required.</p><br> <p><strong>Job Responsibilities:</strong></p><br> <ul> <li>Support AACSB and CAA accreditation processes by preparing reports, documentation, and quality assurance materials for internal and external reviews.</li> <li>Support curriculum and policy development through proposal and policy drafting, benchmarking, research, and identification of best practices.</li> <li>Manage and enhance Business Learning Center (BLC) operations, including scheduling, tutor coordination, booking systems, review sessions, and academic workshops.</li> <li>Collect, clean, analyze, and organize student, faculty, institutional, and survey data using STATA and advanced Microsoft Excel tools, including Power Query and PivotTables.</li> <li>Prepare clear and accurate reports and data outputs to support program and institutional effectiveness, academic decision-making, and accreditation activities.</li> <li>Support program and course-level assessment and assurance of learning through the development of implementation guidelines and the use of internal systems and digital assessment tools.</li> <li>Collaborate with academic and administrative units on academic projects and initiatives within the scope of the position.</li> <li>Support the digitization of paper-based and manual processes, including report preparation and documentation workflows, through the use of appropriate digital tools and systems.</li> <li>Teach assigned courses and contribute to student learning and the academic development of the program.</li> <li>Perform other related duties and projects as assigned.</li> </ul> <p><strong>Required qualifications and skills</strong></p><br> <ul> <li>Master’s degree in a relevant academic discipline (e.g., Economics, Business, Education, or a related field).</li> <li>A minimum of 2–3 years of relevant work experience in an academic environment, preferably in higher education administration.</li> <li>Experience supporting AACSB/CAA accreditation and quality assurance activities.</li> <li>Experience in academic data analysis and reporting using Excel and STATA.</li> <li>Experience in curriculum and policy documentation within a higher education environment.</li> <li>Experience delivering student academic support sessions and workshops.</li> <li>Experience managing or coordinating a learning center or similar academic support function.</li> <li>Experience supporting process digitization and the use of academic systems.</li> <li>Strong academic writing and documentation skills.</li> <li>Strong project coordination and time management skills.</li> <li>Excellent communication and teamwork skills.</li> <li>Adaptability, responsiveness, and commitment to continuous learning and self-improvement.</li> <li>Strong understanding of quality assurance and compliance requirements.</li> <li>Advanced Microsoft Excel skills, including Power Query, PivotTables, and formulas.</li> <li>Proficiency in STATA for data cleaning and analysis.</li> <li>Data management and formatting skills.</li> <li>Familiarity with academic data platforms and reporting tools.</li> <li>Strong digital literacy.</li> </ul> <p><strong>How to Apply</strong></p><br> <ul> <li>Interested applicants should&nbsp;fill out the&nbsp;<strong>form</strong>.</li> <li>AUS alumni are encouraged to apply.&nbsp;Applicants who do not meet specified requirements will not be shortlisted.</li> <li>Only shortlisted candidates will be contacted.</li> <li>AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability&nbsp;or marital status. Opportunities for employment are based solely upon one’s qualifications.</li> </ul> <br> </div>

<p>KOTRA Dubai helps UAE-based Korean clients for recruitment. KOTRA Dubai DOESN'T ACCEPT TELEPHONE INQUIRIES. KOTRA Dubai has NO RESPONSIBILITY for the contract between the company below and the applicants. Company Name: ONE GE Accounting | Consulting Company Location: Office No. 1303, 51 Tower, Business Bay, Dubai, UAE Company Introduction: One GE Accounting | Consulting is an independent accounting and consulting firm founded in 2017 in Dubai with aim to be one of leading global accounting | consulting firms serving for Korean Companies in the United Arab Emirates. We advise clients on Accounting, Auditing, Tax, Investment, Corporate Finance and Business management across multiple industries and have capabilities to cover four different geographies (i.e. UAE and South Korea). We have established a network of professionals in many areas such as Law, Audit, Finance, Banking, Investment, consulting whose expertise we can draw on to best meet the unique needs of each engagement and to make sure that we deliver practical and sustainable results to our clients. Job Description: Associate Key Responsibilities: • Maintain financial books and records of client in accordance with IFRS • Managing journal entries in accounting software (e.g. Quickbooks, ZOHO) • Preparation of monthly / quarterly reporting packages and annual financial statements • Maintains accounting controls by preparing and recommending policies and procedures • Preparation of Audit Reports annually and/or Half Year reviews on financial statements• • VAT Return Filings and VAT Refund Claims • Tax Invoice reviews • Research (Tax / Accounting / Finance News) • First contact person for clients / auditors</p><p>• Certificates of CPA or equivalent is MANDATORY (ACCA, AICPA, etc.) • Any other relevant certificate is highly appreciated (CTA etc.) • Any other additional qualification related to auditing, accounting, tax would be highly preferred The Candidate must have : • Required level of education: Bachelor in Accounting • Years of relevant experiences: Minimum 3 years (Accounting, Auditing and/or Tax) • Qualification: CPA, ACCA, AICPA or any other equivalent certificate hereto. • Level of knowledge IFRS: Moderate to High • Language proficiency: English - High / Fluent (especially in speaking and writing) / Good knowledge of Arabic is a plus Valued Skills and Conditions : • Computer literacy – Excel / Word / Power Point / Outlook (MS Office) • Experiences of accounting software, such as Quick-books and/or Zoho • Experiences as a Tax Accountant, Tax Analyst, or Tax Preparer • Being able to drive oneself would be an added value • Can join immediately or on short notice (within 1 month) • Flexibility and adaptability, sensitiveness to data accuracy • Team player with a positive ‘can do’ attitude Documents Required for Verification: • Resume (English is a MUST) • Cover Letter (English is a MUST) • Career Certificates from all previous work experiences • Degree/Academic Certificate • Certificate of CPA, ACCA, AICPA or any other equivalent certificate • Letter of Recommendation from Manager(s) Working Conditions: - Expected Date of Recruitment: ASAP(Negotiable) - Salary: ~ AED 7,000 (Salary depending on experience and skills) * please include information of the Expected Monthly Salary in your Resume, in Cover Letter, or in your application - Term of the Contract: Permanent / Full time - Working Hours: 8 Hrs - Vacations: 22 working days - Retirement Pension: End of service after 1 year of employment (based on the UAE labor laws & regulations) - Insurance: Medical Insurance - Visa: Support (Employment Visa) - Flight Offer: Return flight ticket per year to the home country mentioned in passport (No flight ticket in the 1st year)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Product strategy and roadmap</b></p><ul><li>Own the product roadmap from Season 1 MVP to Season 2 scaled platform — prioritising what gets built in what order based on operational evidence, not assumptions</li><li>Define the build sequence for core modules</li><li>Make explicit trade-off decisions: what stays manual vs what gets automated, what gets built vs what gets integrated (e.g. mobile money APIs, third-party NDVI tools)</li><li>Maintain a living product brief that founders and engineers can use as a single source of truth — updated after every field observation, not once a quarter</li></ul><p><b>Field operations and discovery</b></p><ul><li>Spend time on the ground during Pilot — observing where the manual process breaks and where it does not</li><li>Conduct structured discovery with farmers, field liaisons, union leaders, and input suppliers to understand actual user behaviour vs assumed behaviour</li><li>Document every workaround, improvisation, and failure mode in the manual process — this is the product spec for Season 2</li><li>Validate that onboarding flows work on feature phones before a single farmer is registered — not after</li></ul><p><b>Technical coordination</b></p><ul><li>Work directly with the Technical Lead to scope, specify, and prioritise the engineering build for Season 2</li><li>Write product requirements that are specific enough to build from — not vague feature descriptions</li><li>Own acceptance criteria: nothing ships without field-tested validation that it works on the devices and connectivity conditions farmers actually have</li><li>Manage the integration architecture</li></ul><p><b>Lender and partner product experience</b></p><ul><li>Own the lender-facing product: the real-time portfolio dashboard used to monitor the loan book — the single most important feature for lender trust and retention</li><li>Work with the founder on the Mahsooli Partners onboarding and process flow</li></ul><p><b>Data and risk model</b></p><ul><li>Develop the data models</li><li>Work with the founder to formalise the models and adopt ML and AI</li><li>Manage the monitoring product</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Experience and Qualifications</b></p><p><b>Essential</b></p><ul><li>3+ years of product management experience — at least 2 years in a startup or early-stage environment where the product did not yet exist in its final form</li><li>Demonstrable experience building digital products for low-connectivity environments — USSD, WhatsApp, feature phone interfaces, or offline-first mobile applications</li><li>Experience working directly with end users in the field — not just with analytics dashboards; you must have sat with the people who will use what you build</li><li>Strong data literacy: comfortable with spreadsheets, SQL basics, and the ability to interrogate a dataset to validate a product assumption without needing a data analyst</li><li>Arabic fluency — spoken and written — is preferred - and the cultural literacy to work effectively with farming communities, union leaders, and rural agro dealers</li><li>English proficiency sufficient for lender, investor, and insurance partner communications</li><li>Based in or willing to relocate to Sudan for Pilot</li></ul><p><b>Strongly preferred</b></p><ul><li>Experience in agricultural technology, agricultural finance, or development finance in Sub-Saharan Africa or MENA</li><li>Familiarity with agtech platforms</li><li>Working knowledge of agricultural systems or out-grower programs</li></ul><p><b>Application Question(s):</b></p><ul><li>Do you have any experience in agricultural technology and agricultural finance?</li><li>Do you have a working knowledge of agricultural systems or outgrower programs?</li></ul><p><b>Willingness to travel:</b></p><ul><li>75% (Required)</li></ul><p><b>Work Location: Hybrid remote in UAE</b></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to <em>their</em> customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!</p><br><p>We celebrate that IFS employees have diverse skills, experiences, and backgrounds. We believe that everyone should be able to bring their whole selves to work and be valued for it. It creates a culture that allows us to develop and expand our thinking. It enables us to achieve better results. By embracing and celebrating our differences, we are more representative of the customers, partners and communities we serve. &nbsp;</p><br><br>Job Description<br><ul><li>Analyse complex Finance, commercial and operational datasets to identify trends, risks, opportunities and performance drivers.</li><li>Partner with Finance, FP&amp;A, Operations and executive stakeholders to understand business questions and translate them into analytical outputs.</li><li>Design, develop and maintain Power BI dashboards, reports and data experiences with strong usability and consistent metric definitions.</li><li>Support strategic Finance BI initiatives including ARR by Product, Personnel Planning, Finance Dashboard, planning cycles and executive reporting packs.</li><li>Build business requirements, data definitions, KPI documentation and user stories for engineering and analytics delivery.</li><li>Validate data accuracy, investigate variances and work with engineers or business owners to resolve data quality issues.</li><li>Prepare clear insight summaries, commentary and recommendations for senior stakeholders.</li><li>Drive adoption of self-service analytics by supporting users, improving report usability and promoting consistent data interpretation.</li><li>Use AI-enabled analytics and Copilot-style workflows where appropriate to accelerate analysis, documentation and insight generation.</li><li>Contribute to Finance BI standards for documentation, dashboard design, governance and reporting excellence.</li></ul><br>Qualifications<br><ul><li>Strong experience in data analysis, business intelligence, Finance analytics or performance reporting.</li><li>Advanced Power BI skills, including report design, dashboard development and data model understanding.</li><li>Strong SQL skills and ability to interrogate, join and validate complex datasets.</li><li>Ability to translate business requirements into analytical solutions and communicate technical topics in simple business language.</li><li>Strong stakeholder management, documentation and presentation skills.</li><li>Good understanding of KPI design, data quality, variance analysis and reporting governance.</li><li>Ability to work independently in a fast-moving environment with multiple priorities.</li></ul><p>PREFERRED SKILLS</p><br><ul><li>Finance, FP&amp;A, SaaS metrics, ARR, ERP, planning or management reporting experience.</li><li>Experience with Microsoft Fabric, Databricks, semantic models, Power Query, DAX, Python or other analytical tools.</li><li>Strong data storytelling and executive presentation capability.</li><li>Experience improving dashboard UI/UX and increasing analytics adoption.</li><li>Exposure to AI-assisted analytics, Microsoft Copilot, Analyst Agents or data agents.</li></ul><br>Additional Information<br><ul><li>Bachelor degree in Finance, Business Analytics, Data Analytics, Information Systems or equivalent practical experience.</li><li>4+ years of relevant experience in BI, data analytics, Finance analytics or business analysis.</li></ul><br><br> </div>

???? We're Hiring: Calibration Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to maintaining accurate, reliable, traceable, and compliant measurement systems across industrial, manufacturing, laboratory, engineering, quality, and operational environments. Our teams collaborate across Quality, Engineering, Manufacturing, Maintenance, Laboratory, Production, Safety, Metrology, Procurement, Operations, IT, and external calibration laboratories to ensure measurement equipment remains fit for purpose and supports product quality, process control, regulatory compliance, and operational reliability. The Role We are seeking an experienced Calibration Manager to lead calibration strategy, metrology operations, measurement-system management, calibration scheduling, equipment qualification, measurement traceability, uncertainty management, laboratory coordination, compliance, and continuous improvement. The successful candidate will establish and maintain a robust calibration program covering measuring instruments, test equipment, laboratory equipment, production measurement systems, inspection equipment, sensors, monitoring devices, and other measurement assets. Key Responsibilities Calibration Strategy Develop and implement a comprehensive calibration strategy aligned with quality, manufacturing, engineering, laboratory, regulatory, and business requirements. Establish calibration policies, standards, procedures, governance, and technical requirements. Develop risk-based calibration strategies for critical measurement equipment. Define calibration priorities based on equipment criticality, measurement risk, historical performance, usage, and regulatory requirements. Calibration Program Management Manage the end-to-end calibration program across relevant facilities, departments, equipment, and measurement systems. Establish calibration schedules, frequencies, methods, acceptance criteria, and documentation requirements. Ensure calibration activities are completed within defined intervals. Monitor overdue calibration and establish escalation procedures. Calibration Planning Develop annual, quarterly, monthly, and weekly calibration plans. Coordinate calibration activities with Production, Maintenance, Engineering, Laboratory, Quality, and Operations. Minimize disruption to operational activities while maintaining measurement integrity. Calibration Scheduling Schedule internal and external calibration activities. Coordinate equipment availability, technicians, laboratories, vendors, and operational requirements. Ensure calibration resources are available when required. Calibration Execution Oversee calibration activities for:Pressure Instruments Temperature Instruments Flow Instruments Dimensional Instruments Electrical Instruments Torque Equipment Mass and Weight Standards Force Measurement Equipment Humidity Instruments Time and Frequency Equipment Laboratory Instruments Process Sensors Test and Measurement Systems Measurement Equipment Management Establish and maintain a controlled inventory of measurement and test equipment. Maintain accurate records covering:Equipment Identification Serial Numbers Location Owner Calibration Status Calibration Interval Calibration History Due Date Results Measurement Range Accuracy Requirements Equipment Identification Establish unique identification and status-labeling requirements for calibration-controlled equipment. Ensure calibration status can be readily determined. Prevent unauthorized use of equipment with expired or invalid calibration status. Calibration Status Control Establish controls for:Calibrated Due for Calibration Overdue Failed Calibration Out of Service Under Repair Reference Standard Retiredequipment. Metrology Management Establish metrology standards and practices for measurement systems. Ensure measurement results are accurate, repeatable, reproducible, and traceable. Support development of measurement capability across the organization. Measurement Traceability Ensure calibration results are traceable to recognized national or international measurement standards where applicable. Maintain traceability documentation. Verify that reference standards remain appropriately controlled. Reference Standards Manage reference standards used for calibration. Establish appropriate:Storage Handling Environmental Controls Calibration Frequencies Protection Traceability Prevent deterioration or unauthorized use. Key Performance Indicators Performance may be measured through:Calibration compliance rate On-time calibration rate Overdue calibration rate Calibration backlog Out-of-tolerance rate Calibration failure rate Repeat calibration failure rate Equipment drift rate Measurement-system capability Gauge R&R performance Measurement uncertainty performance Calibration turnaround time Internal calibration utilization External calibration utilization Calibration cost per asset Calibration cost per department Calibration cost per measurement type Calibration vendor performance Calibration certificate acceptance rate Calibration certificate error rate Traceability compliance Reference-standard compliance Equipment identification accuracy Calibration-record completeness CMMS/calibration-system data accuracy Equipment availability Critical-equipment calibration compliance Product-impact assessment completion Out-of-tolerance investigation completion Corrective-action completion Corrective-action effectiveness Calibration interval optimization Emergency calibration rate Equipment replacement rate Obsolete-equipment reduction Calibration inventory utilization Calibration workload efficiency Technician productivity Training completion Technician competency Audit findings Audit corrective-action closure Measurement-risk reduction Calibration cost savings Downtime reduction Digitalization adoption Predictive-calibration effectiveness Continuous-improvement savings Ideal Candidate The successful candidate should have experience in Calibration, Metrology, Measurement Systems, Quality Engineering, Instrumentation, Test & Measurement, Laboratory Operations, or related fields. The candidate should demonstrate:Proven experience managing calibration or metrology programs in industrial, manufacturing, laboratory, engineering, pharmaceutical, energy, aerospace, automotive, electronics, or other measurement-intensive environments. Strong understanding of calibration principles, measurement traceability, measurement uncertainty, standards, calibration methods, and measurement-system performance. Experience managing calibration programs covering electrical, dimensional, pressure, temperature, flow, force, torque, mass, humidity, instrumentation, laboratory, and test equipment. Strong understanding of risk-based calibration and calibration-interval optimization. Experience managing calibration laboratories, internal calibration teams, external laboratories, or metrology service providers. Strong knowledge of ISO/IEC 17025, ISO 10012, ISO 9001, and other relevant quality or metrology requirements. Experience with Measurement System Analysis, Gauge R&R, bias, linearity, stability, repeatability, and reproducibility. Strong understanding of out-of-tolerance investigations and product/process impact assessments. Experience reviewing calibration certificates, traceability documentation, uncertainty statements, and technical records. Experience managing CMMS, EAM, Laboratory Information Management Systems, calibration-management systems, or other asset-management platforms. Strong analytical capabilities with experience using calibration history and measurement data to identify trends and optimize calibration strategies. Experience managing calibration budgets, service contracts, suppliers, laboratories, and technical resources. Experience with digital calibration management, electronic certificates, mobile calibration, automated data capture, or connected measurement systems is advantageous. Experience with predictive analytics, AI, condition monitoring, or automated calibration technologies is advantageous. Strong understanding of measurement-equipment lifecycle management, equipment obsolescence, procurement, replacement, repair, and asset tracking. Strong knowledge of calibration safety requirements, environmental controls, equipment handling, and laboratory practices. Experience leading calibration engineers, metrology specialists, technicians, coordinators, or technical service teams. Strong problem-solving, analytical, technical, organizational, and project-management capabilities. Knowledge of UAE and GCC industrial, manufacturing, laboratory, quality, and regulatory environments is advantageous. Relevant degree in Metrology, Mechanical Engineering, Electrical Engineering, Instrumentation Engineering, Measurement Science, Physics, Industrial Engineering, Quality Engineering, or a related discipline. Professional certifications in metrology, calibration, quality, laboratory management, Lean Six Sigma, or related disciplines are advantageous. Strong written and verbal English communication skills; additional languages are advantageous. Excellent technical leadership, planning, stakeholder-management, analytical, and communication skills. Ability to translate measurement risks into practical calibration, engineering, quality, and operational controls. Ability to balance measurement accuracy, compliance, equipment availability, calibration cost, operational continuity, and business risk. Ability to manage complex calibration programs, technical investigations, external laboratories, vendors, budgets, and competing priorities. Ability to work independently in a fully remote and internationally distributed environment. Strong metrology-focused, measurement-driven, quality-conscious, technically rigorous, traceability-oriented, data-driven, risk-aware, analytical, compliance-focused, proactive, collaborative, and results-driven mindset.

Certified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices.<br><br>We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.<br><br>Reporting to the Customer Service Team Leader, we are looking for an energetic and enthusiastic Contact Center Agent to be based in our Sharjah office. The Customer Care Agent is the main entry point for external customer contacts and specializes in callouts, inbound customer queries, or outbound customer calls.<br><br>What will you do?<br><br>Callout handling<br><br>You will be accountable for managing various types of contacts: alarm calls, test calls, customer calls including callouts & case registrations, outbound calls, and technician calls, callouts from customer calls to dispatch, and closing the case. Identify safety situations and manage them by giving adequate safety instructions as described in the global safety procedures. Customer Care Agent shows empathy, is aware of customer feelings in such situations, and provides adequate safety advice to calm the passenger. Support supervisors in following up on open callouts and making sure that technicians back-report open jobs. Connecting the customer to the right person in the KONE organization, in case of any request not related to unplanned maintenance.<br><br>Inbound and Outbound call handling<br><br>Receive and resolve queries and complaints and communicate resolution to customers Identify possible leads from customer cases e.g., through the web, and assign those to the sales organization Conduct transactional surveys after a callout or project (e.g., customer satisfaction survey) Support local marketing in different customer contacting initiatives such as campaigns.<br><br>Are you the one?<br><br>Bachelor’s Degree holder or equivalent Minimum two years of customer service experience Excellent communication, customer management, and IT skills Stress tolerant and detailed focus Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service. Fluency in English and Arabic is a must, French is an added advantage.<br><br>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.<br><br>Read more on https://kone.com/global/en/careers.html

<ul><li>Conduct thorough inspections of all incoming vehicle parts and materials, ensuring compliance with OEM specifications and workshop standards.</li><li>Oversee and verify the quality of repair work performed by technicians, from initial diagnosis to final assembly, using checklists and diagnostic equipment.</li><li>Perform road tests on repaired vehicles to confirm the effectiveness of repairs and identify any lingering issues before customer delivery.</li><li>Document all inspection findings, quality deviations, and corrective actions taken in a clear and organized manner for record-keeping and analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Diploma or Bachelor's degree in Automotive Technology or a related field.</p></li><li><p>Holds relevant certifications such as ASE (Automotive Service Excellence) or equivalent.</p></li><li><p>Has a minimum of 2 years of progressive experience as a technician or quality inspector in an automotive workshop environment.</p></li><li><p>Demonstrates a deep understanding of automotive systems, diagnostics, and repair procedures across various makes and models.</p></li></ul>

<ul><li><p>We are seeking a versatile <strong>MEP Technician</strong> to handle general maintenance across Mechanical, Electrical, and Plumbing systems. You will be the go-to person for troubleshooting facilities issues and executing preventative maintenance schedules.</p><p>Responsibilities</p><ul><li><p><strong>Maintain</strong> and troubleshoot electrical systems, DB boards, and lighting circuits.</p></li><li><p><strong>Fix</strong> plumbing issues, leaks, pumps, sanitary fixtures, and drainage systems.</p></li><li><p><strong>Service</strong> HVAC equipment, including split ACs, FCUs, and ventilation fans.</p></li><li><p><strong>Execute</strong> planned preventative maintenance (PPM) schedules across the property.</p></li><li><p><strong>Identify</strong> hazards and carry out rapid repairs to prevent facility downtime.</p></li><li><p><strong>Log</strong> daily maintenance activities and report major faults to supervisors.</p></li></ul></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Experience:</strong> 3+ years in multi-skilled facility maintenance (MEP).</p></li><li><p><strong>Education:</strong> Diploma in Electrical, Mechanical, or Civil Engineering / ITI Certificate.</p></li><li><p><strong>Skills:</strong> Strong dual knowledge in plumbing/electrical or HVAC/electrical.</p></li><li><p><strong>Traits:</strong> Strong problem-solving skills and ability to work independently.</p></li></ul><p><br></p>

<ul><li>Conduct site surveys to assess and determine the optimal placement of CCTV cameras for maximum coverage and effectiveness.</li><li>Install and configure various types of surveillance equipment, ensuring proper functioning and integration with existing security systems.</li><li>Perform regular maintenance checks on CCTV systems, troubleshooting issues promptly to minimize downtime and ensure reliability.</li><li>Configure network settings for IP cameras, including setting up remote access and ensuring secure connections.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A degree in electronics, telecommunications, or a related field is preferred to provide a strong technical foundation.</li><li>Certifications such as CCTV Installation Technician (CIT) or Certified Security Project Manager (CSPM) are highly valued for demonstrating expertise.</li><li>Prior experience in the security systems industry, with at least 2-3 years of hands-on installation and maintenance experience.</li><li>Familiarity with various CCTV brands and models, showcasing versatility and adaptability in equipment handling.</li></ul>

<p>We are looking for a skilled Commercial & Heavy Vehicle Mechanic/Technician responsible for the inspection, maintenance, troubleshooting, and repair of commercial and heavy vehicles. The role involves ensuring vehicles are maintained in safe, reliable, and roadworthy condition while minimizing breakdowns and vehicle downtime.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Carry out routine servicing, preventive maintenance, and repairs of commercial and heavy vehicles.</p></li><li><p>Diagnose and troubleshoot mechanical, electrical, hydraulic, and pneumatic faults.</p></li><li><p>Perform repairs and maintenance on engines, transmissions, gearboxes, clutches, differentials, axles, brakes, steering, and suspension systems.</p></li><li><p>Conduct engine overhauling and major mechanical repairs as required.</p></li><li><p>Inspect vehicles to identify potential faults and recommend necessary repairs.</p></li><li><p>Carry out scheduled maintenance in accordance with manufacturer and company guidelines.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>ITI / Diploma</p><p>1 - 4 years of experience</p><br><p><strong>Walk-in Interview Details</strong></p><p><strong>27th Sep'26</strong></p><p><strong>9 AM - 1 PM</strong><br><strong>Location : Rashidiya Workshop Dubai</strong></p><br><p><strong>Immediate joiner preferred</strong></p><p><br><br></p>

<ul><li>Create detailed civil engineering drawings using AutoCAD and other design software, ensuring precision and adherence to project specifications.</li><li>Collaborate with engineers and architects to translate their concepts into actionable drawings, ensuring clarity and accuracy.</li><li>Review and modify existing drawings based on updates or changes from project stakeholders, maintaining version control.</li><li>Assist in the preparation of project documentation, including specifications, reports, and construction details, to support project execution.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil Engineering, Architectural Technology, or a related field, providing a solid foundation in design principles.</li><li>Proficient in AutoCAD, Revit, and other industry-standard drafting software, essential for creating high-quality drawings.</li><li>A minimum of 2 years of work experience in civil drafting, showcasing a proven track record in producing accurate designs.</li><li>Certification as a Certified Engineering Technician (CET) or similar credential, demonstrating commitment to professional standards.</li></ul>