Insurance Coordinator Jobs in UAE
11723 Jobs Found
Edvectus
UAE - Abu Dhabi
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<span>SECONDARY PHYSICS TEACHER NEEDED IN SHARJAH - AUGUST 2025 - AED 15500 / month (for 2 year experienced teacher) and upwards - Furnished apartment near to school - Flights yearly - Utility allowance - International medical insurance - Medical insurance for spouse + 2 dependent children - Lower cost of living than Dubai but it's only 20-30 mins away This KG to Grade 12 Private English medium international school is looking for teachers for the next school year. Applicants must have qualified teacher status, at least 2 years post qualifying experience due to Ministry regulations and must be able and willing to work in a cultural 100% ESL learning environment. American Curriculum experience (common core preferred) is also valued. Teachers should be able to demonstrate a strong academic background in content knowledge, be collaborative and collegial, value the use of data to drive instruction, be assessment literate, be skilled at differentiating and engaging students, be able to utilise effective instructional strategies and be technologically proficient. It is important to note that this is not a western expatriate schools and many students are local from the UAE. If you believe that this opportunity matches the ideals of your overseas teaching aspirations then please do not hesitate to contact your local Edvectus advisor today. We look forward to hearing from you.</span> </div>
EHIF
UAE - Abu Dhabi
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Description for Internal Candidate <br> <br> <p><strong>The Role</strong></p><br> <p>This is an exciting opportunity for an experienced Construction Manager with a proven track record in overseeing and coordinating all on-site activities, ensuring projects are completed on time, within budget, and according to quality and safety standards for a high-profile client.</p><br> <p><strong>Our Clients and Projects </strong></p><br> <p><strong>Designing the future. Transforming the world</strong></p><br> <p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br> <p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. <br> Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br> <p><strong>What we can offer</strong></p><br> <ul> <li><strong>Meaningful and interesting projects</strong>: Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong> We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award: </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development</strong>: Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections: </strong>Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy: </strong>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li> </ul> <br> <br><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><span>During his/her work :The </span>Yard Supervisor </p><br><p><span>As a member of the Supply Chain team reporting directly to the Warehouse Manager/ Materials Management Manager </span></p><br><ul> <li><span>Managing the flow of vehicles, trucks, and heavy equipment entering and leaving the facilities</span></li> <li><span>Manage all quarantine and receipt inspection OS&D</span></li> <li><span>Managing marshalling and issue of materials aligned to job cards and project schedule and assigning daily duties to machine operators, forklift drivers</span></li> <li><span>Communication with the HSSE Team to ensure safe handling and movement of materials and equipment to the Worksite</span></li> <li><span>Competent in reading and understanding lift plans and JSA’s</span></li> <li><span>Making sure that vehicles are loaded correctly and all materials are securely tied down before leaving yards or warehouses </span></li> <li><span>Organising cranes and equipment in line with load outs Responsible for the proper receipt and stowage of materials </span></li> <li><span>Lead safety briefings tool box talks investigate any accidents or equipment damage, and recommend corrective actions</span></li> <li><span>coordinates daily logistics, manages yard personnel, and enforces safety protocols to ensure the smooth, efficient flow of materials and equipment.</span></li> <li><span>Providing input to and / or preparing a summary of the status of material and equipment availability.</span></li> <li><span>Understanding the Project Planning and Scheduling methodologies </span></li> <li><span>Personally abide by ethical practice in all dealings with company vendors.</span></li> <li><span>Input to Timely Close Out of Purchase Orders</span></li> <li><span>Build a Strong Working Relationship with all customers, Internal and External</span></li></ul><br>Qualifications:<br> Qualifications for Internal Candidates <br> <br> <p><strong>Skills And Qualifications </strong></p><br> <p><strong>What makes you remarkable? </strong></p><br> <p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br> <ul> <li>Is Responsible for Materials Handling and Storage in accordance with company / client procedures ensuring that all transactions are auditable and purchase orders are closed out expediently. Materials Management reporting.</li> <li>Excellent level of communication in English, </li> <li>Able to work as a member of a team or the Ability to mentor / develop the skill of the team.</li> <li>Proactive and motivated.</li> <li>Commercially competent in project materials control and Materials Supervisory Computer literate; in Word & Excel, Power Point</li> <li>Knowledge of local and international standards applicable to their position;</li> <li>Experience in working on Large Oil & Gas Brown Field contracts. 3 years+ in a Senior/ Supervisory position</li> <li>In construction projects materials co-ordination experience</li> <li>Operating a computerised Materials Control system</li> <li>Interfacing with Suppliers, Engineering, QA/QC, Document Control, Procurement, and Client representatives when required.</li> <li>Ability to synthesise complex or diverse information </li> <li>Ability to work effectively, prioritise and develop realistic action plans in a fast-paced work environment</li> <li>Seeks ways to improve and promote quality and demonstrates accuracy and thoroughness</li> </ul> <br> <br> <br><br> </div>
Kerzner International Management
UAE - Abu Dhabi
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<span> </span><p><span><span><span>Revenue Analyst - Marine, Waterpark & Retail</span></span></span> <br><span><span>(<span>21086</span></span></span>)</p><br> <p><span>Atlantis Dubai is part of Kerzner International, and home to two extraordinary resorts: the world-renowned Atlantis, The Palm and the ultra-luxury Atlantis The Royal. Together, they represent world-class service, bold innovation, and unforgettable experiences brought to life.</span></p><br> <p><span>With over 6,000 colleagues from 129 nationalities, Atlantis Dubai operates as one team, with many departments and back-of-house functions seamlessly supporting both resorts. Across every role and department, our shared purpose is the same: to create amazing experiences and everlasting memories - not only for our guests, but for our colleagues too.</span></p><br>
<p><strong>About the role:</strong></p><br> <p>The MWP & Retail Revenue Analyst supports the Revenue Management team by delivering data-driven insights to optimize pricing, forecasting, and commercial performance across admissions, experiences, and retail. The role is key to identifying revenue opportunities, improving processes, and enhancing strategic decision-making through accurate analytics and cross-functional collaboration.</p><br> <p><strong>About You</strong></p><br>
<p>You are an analytical and commercially focused professional with experience in revenue management, business analytics, or commercial strategy. Highly proficient in Microsoft Excel, you enjoy working with data to identify trends and support business performance. Experience with hospitality or theme park operations, as well as systems such as Galaxy, Simphony, or Power BI, would be advantageous.</p><br>
<p><span>We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive programme, and a variety of colleague wellness and social initiatives.</span></p><br>
<p><span>With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</span></p><br>
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Edvectus
UAE - Abu Dhabi
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<span>SECONDARY CHEMISTRY TEACHER NEEDED IN SHARJAH -IMMEDIATE 2026 START One Chemistry teacher. For a well-established international school offering a blend of American curriculum and IB programmes from KG to Grade 12. The school provides a supportive and structured learning environment, with modern facilities and a strong focus on academic achievement and student development. With a diverse community and experienced educators, it aims to develop confident, responsible, and globally aware learners prepared for future success. - AED 15810 / month tax free - Furnished apartment near to school - Flights yearly - Utility allowance - International medical insurance - Medical insurance for spouse + 2 dependent children - Lower cost of living than Dubai but it's only 20-30 mins away Applicants must have qualified teacher status, at least 2 years post qualifying experience due to Ministry regulations and must be able and willing to work in a cultural 100% ESL learning environment. American Curriculum experience (common core preferred) is also valued. Teachers should be able to demonstrate a strong academic background in content knowledge, be collaborative and collegial, value the use of data to drive instruction, be assessment literate, be skilled at differentiating and engaging students, be able to utilise effective instructional strategies and be technologically proficient. It is important to note that this is not a western expatriate schools and many students are local from the UAE. Living in Sharjah offers a balanced lifestyle that blends cultural richness with affordability and convenience. Known as the cultural capital of the UAE, Sharjah is home to museums, heritage sites, and family-friendly attractions, while also providing a more cost-effective alternative to nearby Dubai. With strong schools, a safe environment, and a welcoming community, it’s especially appealing for families and professionals seeking a quieter pace of life without sacrificing access to modern amenities and career opportunities If you believe that this opportunity matches the ideals of your overseas teaching aspirations then please do not hesitate to contact your local Edvectus advisor today. We look forward to hearing from you.</span> </div>
UAE - Dubai
WE ARE HIRING: SALES CONSULTANT | DUBAI ????????<br>Are you someone who can turn conversations into opportunities and dreams into global success stories?<br>If you have a passion for sales and want to work in a Billion-Dollar Licenced Immigration Company in Dubai over 20 years handling high net-worth clients, this is your moment<br>Role: Immigration Sales Consultant Location: Business Bay, Dubai Salary: Competitive Fixed + HIGH Uncapped Commission (10%-22%) Immediate Joiners Preferred<br>Why This Role Stands Out✅ High earning potential — your performance directly drives your income✅ Daily qualified leads provided (NO cold database hunting)✅ Fast career growth into Senior Consultant / Team Lead roles✅ Dynamic, ambitious, and supportive work culture✅ Exposure to global immigration programs (Canada, Australia, Europe & more)<br>What You’ll Do• Consult clients on PR & immigration opportunities• Convert inbound and outbound leads into successful applications• Understand client profiles and recommend suitable programs• Achieve sales targets through professional advisory & relationship building• Maintain strong follow-ups and pipeline management<br>Who We’re Looking For✔ Sales-driven professionals with strong communication skills✔ Immigration / Banking / Insurance / EdTech / IT sales experience preferred✔ Target-oriented mindset with closing confidence✔ Fluent English communication (additional languages are a plus)<br>If you’re hungry for growth, love incentives, and want a career — not just a job — we want to meet you.<br>About Royal Migration Solutions Royal Migration Solutions is a 26 year old established immigration company based in Dubai, specializing in global migration and PR programs. We provide high-quality inbound leads, structured sales support, and a performance-driven environment for ambitious sales professionals.<br>???? Apply now or send your CV via Linked In DM???? Limited openings — shortlisted candidates will be contacted quickly.<br>#Travel #Tourism #Visa # Citizenship #Residency #PR #Hiring #Dubai Jobs #Immigration Consultant #Sales Jobs #UAEJobs #Now Hiring #Career Growth #Sales #Business #Businesssetup #Consultant #Immigration #Loyalty #Edtech #Banking #Indian #Finance #Insurance #IT #Immediate #Commission
Exotic Colors L.L.C
UAE - Abu Dhabi
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<span></span><p>Join <b>exotiColors By MAYSARi</b>, a UAE retail group established in 2009 with 30+ shops and kiosks across the country. We are hiring <b>2 Beauty Advisors (Retail Sales Associates)</b> for our skin care and cosmetics stores in Dubai.<br></p><br><p>This is a full-time, in-store sales role. You will be the face of the brand: welcoming customers, understanding their skin care needs, and recommending the right products.<br></p><br><p><b>What you will do</b><br></p><br><ul><li>Welcome customers and provide an exceptional shopping experience.<br></li><li>Advise customers on our health & beauty and skin care products and explain product usage.<br></li><li>Offer tailored product recommendations based on customer needs and preferences.<br></li><li>Promote new arrivals, collections, and seasonal offers.<br></li><li>Meet and exceed monthly sales targets.<br></li><li>Keep merchandise well displayed, replenished, and in line with visual merchandising standards.<br></li><li>Follow company policies on customer service and sales processes.<br></li></ul><p><b>Working hours:</b> full-time, retail shifts (mall hours), including weekends on rotation.<br></p><br><p><b>Location:</b> Dubai, UAE. Only candidates currently based in the UAE will be considered.<br></p><br><p><b>Salary:</b> AED 2,350 basic + uncapped sales commission + medical insurance and standard UAE benefits.<br></p><br><p><b>How to apply:</b> click Apply and attach your CV. Shortlisted candidates will be contacted within 3 working days.<br></p><br><p><i>Related titles: Beauty Advisor, Skincare Consultant, Beauty Consultant, Cosmetics Sales Associate, Retail Sales Representative.</i><br></p><br><br><br><span>Requirements</span><ul><li>Currently based in the UAE.<br></li><li>Minimum 1 to 2 years proven experience in retail sales, preferably in health & beauty, skin care, or cosmetics.<br></li><li>Strong understanding of sales techniques, customer profiling, and upselling.<br></li><li>Confident communicator in English; Arabic or other languages are a plus.<br></li><li>Ability to build rapport quickly with different types of customers.<br></li><li>Comfortable working towards monthly sales targets.<br></li><li>Basic computer skills and comfortable using POS systems.<br></li><li>Presentable appearance and professional attitude.<br></li><li>High school diploma or higher.<br></li></ul><br><br><span>Benefits</span><ul><li>Basic salary of AED 2,350 plus <b>uncapped sales commission</b>: the more you sell, the more you earn.<br></li><li>Medical insurance, annual leave, and standard UAE benefits.<br></li><li>Work with a globally recognized brand in health & beauty and skin care.<br></li><li>Exclusive employee discounts on premium health & beauty and skin care products.<br></li><li>Regular training on product knowledge and skin care sales techniques.<br></li><li>Clear career path with promotion opportunities for high performers.<br></li><li>Sales competitions and performance rewards.<br></li><li>Dynamic work environment in high-end shopping destinations in Dubai.<br></li></ul><br><br> </div>
IFZA
UAE - Abu Dhabi
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<span><b><span><span>Job overview:</span></span></b><br><span><span>The Visa Communications Specialist oversees the entirety of the administrative process required to issue or amend visas while answering all related inquiries by professional partners and clients. The role requires monitoring the CRM system and checking information accuracy to ensure processes run smoothly and applications are processed in a timely manner.</span></span><br><b><span><span>Job responsibilities:</span></span></b><br><span><span>• Providing clients and professional partners with visa related information in line with organizational timeframes and guidelines </span></span><br><span><span>• Issuing quotes and providing visa related documentation to clients and professional partners </span></span><br><span><span>• Monitoring and updating the CRM system regularly when managing a portfolio of work </span></span><br><span><span>• Accurately analyzing the content of all documentation such as passports, application forms, etc. </span></span><br><span><span>• Responding to all partners’ and clients’ emails and queries on a range of scenarios faced by visa applicants </span></span><br><span><span>• Updating the concerned Client Engagement Managers on Visa Status </span></span><br><span><span>• Escalating all Visa Stamping, Visa Applications, Salary Certificates, Salary Amendments etc. to Visa Processing Specialist for appropriate actions </span></span><br><span><span>• Escalate any Visa query delays or complex Visa problems to the Key User – Visa or Operations Manager for resolution </span></span><br><span><span>• Delivering exceptional levels of customer service, ensuring IFZA’s reputation and integrity is maintained </span></span><br><span><span>• Fostering long lasting business relationship with clients and professional partners </span></span><br><span><span>• Handling complaints and finding optimal solutions to ensure clients’ happiness and retention </span></span><br><span><span>• Operating closely with sales, finance, and licensing departments </span></span><br><span><span>• Performing other job-related duties as assigned by Management</span></span><br><br><span><span></span></span><br></span><br><span>Requirements<span><span>• Full English proficiency is required </span></span><br><span><span>• Additional spoken languages are a plus </span></span><br><span><span>• Intermediate computer literacy is required e.g., MS Office </span></span><br><span><span>• Excellent customer service skills with the ability to communicate effectively on phone calls, emails, and during sporadic face-to-face interactions </span></span><br><span><span>• Strong attention to details </span></span><br><span><span>• Industry knowledge relating to visa processing, amendments, cancellations, and immigration processes is advantageous but not mandatory</span></span><br><span><span>• Tertiary education in Business Administration, Commerce, or other relevant subjects OR equivalent in industry experience </span></span><br><span><span>• Customer Service and Client Relationship Management experience is advantageous</span></span><br><br></span><br><span>Benefits</span><ul><li><span><span><span>International team (over 60 nationalities)</span></span></span><br></li></ul><ul><li><span><span><span>24 working annual leave days</span></span></span><br></li></ul><ul><li><span><span><span>Annual flight home</span></span></span><br></li></ul><ul><li><span><span><span>Life insurance plan</span></span></span><br></li></ul><ul><li><span><span><span>Medical insurance plan (with the option to upgrade at your own cost)</span></span></span></li></ul><br><br> </div>
algahwaalarabiya
UAE - Abu Dhabi
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<span>WE ARE HIRING – IMMEDIATE JOINERS ONLY!<br> Al Gahwa Al Arabiya is looking for experienced and skilled hospitality professionals to join our Central Kitchen team in the UAE.<br> Open Positions: Commis Chef I Commis Chef II Kitchen Supervisor Kitchen Helpers Pizza & Cold Kitchen Benefits: Company-provided UAE employment visa Medical insurance/medical benefits Other benefits as per UAE Labour Law Location: UAE Interested candidates: Please send your updated CV and mention the position you are applying for.<br> Join Al Gahwa Al Arabiya and become part of our growing team!<br> Requirements: Minimum 3–5 years of relevant experience Experience working in a central kitchen is preferred Good knowledge of kitchen operations, food preparation, hygiene, and safety standards Ability to work efficiently in a fast-paced environment Strong teamwork and communication skills Only immediate joiners will be considered</span> </div>
Abdulwahed Bin Shabib Investment Group LLC
UAE - Dubai
<p>We are looking for an experienced 3PL Operations Manager to oversee and manage the administrative operations of our third-party logistics (3PL) business. The ideal candidate will ensure efficient logistics administration, maintain accurate operational records, support customer service, and drive process improvements</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.</p></li><li><p>Minimum 3–5 years of experience in 3PL logistics operations or logistics administration.</p></li><li><p>Strong knowledge of warehouse and transportation operations.</p></li><li><p>Excellent organizational and time management skills.</p></li><li><p>High attention to detail with strong analytical abilities.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/WMS systems.</p></li><li><p>Excellent communication and interpersonal skills.</p></li></ul><br><p>✅ Competitive salary + Company Accommodation + Transportation ✅ Medical insurance ✅ UAE employment visa ✅ Paid annual leave ✅ End-of-service benefits as per UAE Labour Law</p><br>
UAE - Dubai
Job Description<br><br>Follow-up all insurance credit sales, management credit sales and facilitating the requirements of the customers. Ensure contracts compliance with its terms and follow-up commitment of the pharmacists’ conditions of dispensing.<br><br>Accountabilities<br><br>Cross-Functional Alignment:<br><br> Ensure that all the received invoices by the pharmacies was dispensed upon the criteria of the insurance company through classifying, reviewing, modifying and approving accordingly (e.g. unconfirmed receivable report, compliance report, etc...) in order to ensure validity of all invoices and eliminating discrepancy. Ensure that all the submitted claims by the team has been successfully accomplished upon the customer’s criteria in timely manner through reviewing and following-up the contract’s terms and conditions with the team to keep them posted. Monitor the customer’s outstanding balance report (Aging) by following-up with treasury in periodically basis to review unpaid customer invoices and participating with the stakeholders to solve the aging issues. Ensure that all the collection entries on the system are upload, adjusted and attached with support documents in order to ensure smooth operation in the assigned duties and the efficiency of the workflow by review reports submitted by team ( receipts report , debt memos, credit memos and solving all pending amounts in bank reconciliation). Ensure that all the balances are matching with our customer booking by reviewing, confirming and adjusting the reports in monthly and quarterly basis (e.g. Right-off, Rejection and Bad debts and customers quarterly confirmation) to ensure accuracy and eliminating discrepancy. Ensure that all receipts from the locations rent project booked (propriety management) by reviewing reports ( Aging , statements ) submitted by team , and align with treasury to collect remaining amounts. <br><br>Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.<br><br>Work Environment<br><br> Indoors: 85% Outdoors: 15% Working Days: 5 Working Days Days off: 2 Days Off Working Hours: 8:00 AM – 5:00 PM (1 hour break) <br><br>Job Requirement<br><br> BSc in Accounting <br><br>Education<br><br> 1+ Years’ experience/( Fresh Graduate) <br><br>Experience<br><br> MS Office Suite ERP <br><br>Computer Skills<br><br> Arabic English <br><br>Languages
UAE - Dubai
Key Responsibilities Denial Management & Appeals Review denied and underpaid insurance claims and initiate appropriate resubmissions and appeals. Investigate reimbursement discrepancies and contractual variances. Prepare clear, accurate, and evidence-based appeal submissions. Support the resolution of complex billing and reimbursement issues. Documentation & Collaboration Work closely with Coding, Health Information Management, Finance, and Clinical teams to obtain supporting documentation for claims appeals. Coordinate with internal stakeholders to ensure efficient claims processing. Assist with medical coding and billing activities when required. Revenue Integrity & Analytics Analyze denial trends, underpayments, and revenue leakage opportunities. Perform root cause analysis and recommend corrective actions. Generate reports and metrics to support performance improvement initiatives. Support revenue optimization through data-driven insights. Process Improvement Collaborate with multidisciplinary teams to reduce recurring denials. Contribute to workflow enhancements and denial prevention strategies. Participate in special projects and continuous improvement initiatives within Revenue Cycle Management. Compliance & Governance Ensure compliance with payer guidelines, healthcare regulations, and hospital policies. Maintain strict confidentiality of patient and organizational information. Support organizational objectives through adherence to quality and compliance standards.<br><br>Qualifications:Education Bachelor's Degree in Paramedical Sciences, Accounting, Healthcare Administration, or a related field. Professional Coding Certification from AHIMA or AAPC highly advantageous Experience Minimum 3 years of relevant experience, including at least 2 years in denial analysis and claims resubmission within a hospital or day surgery center. Experience with managed care contracts, reimbursement reconciliation, and contract rate analysis is highly desirable. Skills & Competencies Strong understanding of medical billing, coding, claims processing, and insurance reimbursement. Ability to read and interpret medical records and clinical documentation. Excellent analytical and problem-solving skills with experience in root cause analysis. Strong attention to detail and ability to identify denial trends. Proficiency in Microsoft Office applications, particularly Excel. Effective communication and stakeholder management skills. Ability to manage multiple priorities in a fast-paced healthcare environment. High level of professionalism, integrity, and confidentiality. Self-motivated with a continuous improvement mindset<br>.
UAE - Dubai
Key Responsibilities Denial Management & Appeals Review denied and underpaid insurance claims and initiate appropriate resubmissions and appeals. Investigate reimbursement discrepancies and contractual variances. Prepare clear, accurate, and evidence-based appeal submissions. Support the resolution of complex billing and reimbursement issues. Documentation & Collaboration Work closely with Coding, Health Information Management, Finance, and Clinical teams to obtain supporting documentation for claims appeals. Coordinate with internal stakeholders to ensure efficient claims processing. Assist with medical coding and billing activities when required. Revenue Integrity & Analytics Analyze denial trends, underpayments, and revenue leakage opportunities. Perform root cause analysis and recommend corrective actions. Generate reports and metrics to support performance improvement initiatives. Support revenue optimization through data-driven insights. Process Improvement Collaborate with multidisciplinary teams to reduce recurring denials. Contribute to workflow enhancements and denial prevention strategies. Participate in special projects and continuous improvement initiatives within Revenue Cycle Management. Compliance & Governance Ensure compliance with payer guidelines, healthcare regulations, and hospital policies. Maintain strict confidentiality of patient and organizational information. Support organizational objectives through adherence to quality and compliance standards.<br><br>Qualifications:Education Bachelor's Degree in Paramedical Sciences, Accounting, Healthcare Administration, or a related field. Professional Coding Certification from AHIMA or AAPC highly advantageous Experience Minimum 3 years of relevant experience, including at least 2 years in denial analysis and claims resubmission within a hospital or day surgery center. Experience with managed care contracts, reimbursement reconciliation, and contract rate analysis is highly desirable. Skills & Competencies Strong understanding of medical billing, coding, claims processing, and insurance reimbursement. Ability to read and interpret medical records and clinical documentation. Excellent analytical and problem-solving skills with experience in root cause analysis. Strong attention to detail and ability to identify denial trends. Proficiency in Microsoft Office applications, particularly Excel. Effective communication and stakeholder management skills. Ability to manage multiple priorities in a fast-paced healthcare environment. High level of professionalism, integrity, and confidentiality. Self-motivated with a continuous improvement mindset<br>.
UAE - Dubai
Sales Manager (Hindi Speaking) | Dubai | Real Estate<br>As part of Middle Man Dubai’s Critical Talent Supportpractice through the Dubai Career Network, we are supporting one of our strategic partners in identifying an exceptional Sales Manager (Hindi Speaking) to strengthen its high-performing real estate sales team in Dubai.<br>Dubai’s real estate sector continues to attract global investors, entrepreneurs, and end-users, creating sustained demand for commercially driven sales professionals who combine strong relationship-building skills with disciplined execution and a results-oriented mindset.<br>We are seeking an accomplished sales professional with proven front-line sales experience in Dubai. While prior real estate sales experience is highly desirable, we also welcome outstanding performers from sectors such as hospitality, business development, banking, insurance, recruitment, human resources, automotive, luxury retail, and other customer-facing B2B or B2C sales environments who have demonstrated a consistent record of exceeding sales targets.<br>The ideal candidate should possess excellent communication and negotiation skills, strong commercial acumen, confidence in engaging clients from diverse nationalities, and the ability to convert opportunities into long-term business relationships. Fluency in Hindi and English is essential.<br>Key Responsibilities<br>Generate and convert qualified sales opportunities. Build and maintain strong relationships with buyers, investors, and channel partners. Conduct client meetings, property presentations, and negotiations. Achieve individual sales targets while delivering an exceptional customer experience. Maintain accurate CRM records and sales pipeline management. Represent the organisation with professionalism, integrity, and commercial excellence.<br>Preferred Background<br>Proven front-line sales experience in Dubai. Experience in Real Estate, Hospitality, Business Development, Human Resources, Banking, Insurance, Luxury Retail, Automotive, or similar relationship-driven industries. Strong negotiation, presentation, and closing skills. Self-motivated, target-driven, and customer-focused. Hindi and English fluency is mandatory.<br>If you are an ambitious sales professional seeking to accelerate your career with one of Dubai’s dynamic real estate organisations, we would welcome the opportunity to hear from you.<br>Dubai Career Network is an initiative of Middle Man Dubai, supporting strategic talent connectivity for leading organisations across the UAE.
UAE - Dubai
Job Purpose<br><br>Emirates Flight Training is a modern, forward-thinking division employing Competency-Based Training and Assessment (CBTA) and is among the few global operators fully implementing Evidence-Based Training (EBT). We offer a dynamic environment focused on continuous professional development, standardisation, and application of the latest training methodologies.<br><br>As part of Emirates Airline’s continued growth, we are seeking experienced professionals to join our Flight Training department in non-flying, ground-based role as Synthetic Flight Instructor (SFI). This position is responsible for delivering training using Flight Simulator Training Devices (FSTD) and conducting ground school instruction in accordance with GCAA regulations and Emirates’ standards.<br><br>Conduct FSTD type rating, recurrent training, recency training and ground school in line with the company requirements. Accurately complete and submit detailed assessments and reports via the electronic reporting system. Recommend additional or remedial training for pilots not meeting performance standards. Provide feedback to training management on potential enhancements in training efficiency, safety, and instructional methods. Contribute to ad hoc projects, course development, and other training-related initiatives.<br><br>Qualification<br><br>Hold or have held a CPL Commercial Pilot License MPL Multicrew Pilot License or ATPL Airline Transport Pilot License Minimum 12 months of experience as an active Instructor or Examiner Minimum 1500 hours flight time as a pilot on multipilot aeroplane Advanced communication and leadership skills<br><br>Salary & benefits<br><br>Annual basic salary of up to AED 376,320 (USD 102,460).<br><br>Annual Transport Allowance Provided of AED 24,180 (USD 6,580) Company-provided accommodation with utilities Education allowance of AED 52,250 (USD 14,220) for primary and AED 79,750 (USD 21,715) for secondary education (up to 3 children) Annual leave entitlement of 42 calendar days Confirmed annual leave tickets for you and your dependents in Economy class, upgradeable to Business Class Access to Emirates Platinum card offering exclusive retail, leisure and services discounts Concessional travel benefits for you and eligible dependents Provident (pension) scheme employer contribution Comprehensive medical, life, and accident insurance, loss of medical license insurance Eligibility for an annual profit share based on company performance
Delivery Hero SE
UAE - Abu Dhabi
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Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>This role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include:<br>
1. Support end-to-end onboarding – Support the complete onboarding process, including the collection, verification, and filing of<br>
required documents (passports, visas, educational certificates, etc.), while coordinating with IT, Payroll, and Procurement to ensure timely provisioning of laptops, system access, joining kits, IDs, and medical insurance.<br>
2. Conduct pre-boarding welcome calls – Engage with new joiners before Day 1 to confirm documentation requirements, provide<br>
clarity on joining formalities, and address initial queries to ensure a smooth and confident start.<br>
3. Maintain data discipline – Ensure accuracy, completeness, and timeliness of data entries across onboarding trackers, HR<br>
dashboards, and HRIS systems, enabling leadership and stakeholders to make informed decisions.<br>
4. Coordinate government-related formalities – Partner with PROs to manage issuance of UAE labor contracts, work permits,<br>
Emirates IDs, and medicals through MOHRE, ICP, and other relevant portals, ensuring compliance with statutory requirements.<br>
5. Activate benefits seamlessly – Ensure new hires are enrolled into medical insurance, payroll, and other company benefit programs<br>
promptly, minimizing delays and enhancing employee experience.<br>
Offboarding<br>
6. Execute structured offboarding – Support the end-to-end exit process, including notice period compliance, collection of assets<br>
(laptops, phones, IDs), and preparation of termination documentation while ensuring employees have a respectful and professional<br>
exit experience.<br>
7. Coordinate with Payroll – Work closely with payroll to validate and process timely and accurate final settlements, including<br>
end-of-service benefits (EOSB), leave encashments, and reimbursements, aligned with UAE labor law.<br>
8. Ensure compliance on exits – Manage delisting of leavers from MOHRE, Immigration, and Insurance systems, as well as<br>
deactivation from company databases, reducing compliance risks and safeguarding company records.<br>
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General Duties:<br>
9. Respond to queries effectively – Serve as the first point of contact for HR operational queries, providing accurate policy-based<br>
guidance to employees, managers, and external stakeholders while ensuring issues are resolved promptly.<br>
10. Manage SIM card issuance – Coordinate the allocation, activation, and reconciliation of company SIM cards, ensuring proper<br>
record-keeping and cost management.<br>
11. Administer employee benefits – Oversee benefit management processes (medical insurance, allowances, wellness programs, etc.)<br>
for all UAE employees, ensuring timely enrollment, renewals, and compliance.<br>
12. Provide accurate payroll inputs – Ensure Payroll receives correct and timely information on new joiners, leavers, monthly bank<br>
account details, and other compensation-related inputs to prevent delays or errors.<br>
13. Organize and maintain records – Ensure all employee files (hardcopy and digital) are complete, compliant, and audit-ready, aligned<br>
with UAE Mainland regulations and internal policies.<br>
14. Prepare reports and dashboards – Develop and maintain reports on key HR operations metrics (onboarding, offboarding, compliance, volumes, turnaround times) to support decision-making and demonstrate operational effectiveness.<br>
15. Streamline recurring tasks – Review and simplify high-volume, repetitive HR processes (e.g., document collection, data entry, benefits enrollment) by recommending and implementing efficiency improvements.<br>
16. Support audits and inspections – Prepare and present accurate documentation during internal audits, external inspections, and government reviews to ensure compliance with company policies and UAE labor law.<br>
17. Drive automation and digitization – Contribute to HR system enhancements, automation initiatives, and digitization projects, ensuring operational processes are lean, error-free, and scalable.</p><br><br>Qualifications<br><p>1. Bachelor’s degree in Business, Human Resources, or related field.<br>
2. 3–5 years of experience in People Operations/HR roles within the UAE Mainland.<br>
3. Solid understanding of MOHRE processes, UAE labor law, and compliance requirements.<br>
4. Experience handling high volumes of onboarding/offboarding transactions in a fast-paced environment.<br>
5. Proficiency in HR systems, MS Office, and Google Workspace<br>
</p><br><p>Skills and attributes:<br>
1. High attention to detail and commitment to accuracy.<br>
2. Problem-solving mindset with a focus on process improvement.<br>
3. Ability to work under pressure while ensuring deadlines are met.<br>
4. Culturally aware and adaptable to a diverse workforce.</p><br><br><br> </div>
Medica International Healthcare LLC
UAE - Abu Dhabi
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<p><strong>Position:</strong> School Nurse<br><strong>Location:</strong> Al Ain and Abu Dhabi<br><strong>Duty Hours:</strong> 48 hours per week, 2 days off<br><strong>Start Date:</strong> 17 August 2026</p><br><p><strong> Via Medica International Healthcare</strong> is currently looking for <strong>Registered Nurses</strong> to join our dedicated team in providing quality healthcare services in a school setting in the United Arab Emirates.<br><u><strong>Requirements:</strong></u></p><br><ul><li>Bachelor's Degree in Nursing</li><li>DOH license holder</li><li><strong>Minimum of 2 years of experience in the UAE</strong></li><li>Preference will be given to applicants with experience as a <strong>School Nurse or with Pediatric ward</strong> experience.</li><li>Active BLS, PALS, ACLS, and Infection Control Certifications</li></ul><p><u><strong>Benefits Include:</strong></u></p><br><ul><li>Comprehensive Health Insurance coverage</li><li>30 days paid annual leave</li><li>2-year renewable contract</li><li>Opportunity to work in the Events (concerts, sports events, festivals) during school break</li></ul><p>If you are passionate about child health and education and meet the above qualifications, we encourage you to apply and be part of our growing healthcare team.</p><br> <br> </div>
CVRGRM
UAE - Abu Dhabi
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<p><b> • </b>Previous experience in retail sales or customer service preferred</p><p><b> • </b>Excellent communication skills in Arabic and English</p><p><b> • </b>Well-presented, friendly, and professional demeanor</p><p><b> • </b>Ability to work flexible shifts, including weekends</p><p><b> • </b>Genuine interest in lifestyle products and design</p><p><b>Working Hours</b></p><p>8 hours per day, shift-based schedule (store operating hours)</p><p><b>Benefits</b></p><p><b> • </b>Health insurance</p><p><b> • </b>Annual leave</p><p><b> • </b>Paid public holidays</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b> • </b>Strong communication and interpersonal skills</p><p><b> • </b>Sales-driven mindset with a genuine ability to persuade and upsell</p><p><b> • </b>Excellent customer service orientation</p><p><b> • </b>Product knowledge retention — able to learn and explain product details quickly</p><p><b> • </b>Basic POS / cash handling experience</p><p><b> • </b>Attention to detail, especially with store displays and merchandising</p><p><b> • </b>Team collaboration and reliability during shifts</p><p><b> • </b>Problem-solving skills for handling customer inquiries or complaints</p><p><b> • </b>Time management and ability to multitask during busy hours</p><p><b> • </b>Social media awareness (a plus — understanding of Instagram-driven retail trends)</p></div>
UAE - Abu Dhabi
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<p><span><strong>Key Accountabilities</strong></span></p><br><br><ul><li><p><span>Operational Management</span></p><br></li><li><p><span>Managing Patient Experience </span></p><br></li><li><p><span>Compliance with Regulations</span></p><br></li><li><p><span>Staff Supervision and Training</span></p><br></li><li><p><span>Budgeting and Financial Management</span></p><br></li><li><p><span>Scheduling and Workflow Optimisation</span></p><br></li><li><p><span>Patient Safety and Care</span></p><br></li><li><p><span>Performance Metrics and Reporting</span></p><br></li><li><p><span>Risk Management and Incident Reporting</span></p><br></li></ul><br><p><span><strong>Specific Responsibilities for this Role</strong></span></p><br><br><ul><li><p><span><span>Align daily operations with the company’s values and culture.</span></span></p><br></li><li><p><span><span>Support the team in achieving departmental goals and objectives.</span></span></p><br></li><li><p><span><span>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing.</span></span></p><br></li><li><p><span><span>Provide training and mentorship to team members to ensure quality standards and service delivery.</span></span></p><br></li><li><p><span><span>Continuously maintain an enabling environment where you can develop and grow your team.</span></span></p><br></li><li><p><span><span>Orientate new joiners and sign of probation periods.</span></span></p><br></li><li><p><span><span>Ensure professional conduct and discipline within the team is followed.</span></span></p><br></li><li><p><span><span>Provide support in the recruitment and selection process of team members.</span></span></p><br></li><li><p><span><span>Monitor employee scheduling of the department to ensure operational coverage.</span></span></p><br></li><li><p><span><span>Support and monitor cost management initiatives.</span></span></p><br></li><li><p><span><span>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.</span></span></p><br></li><li><p><span><span>Support staff engagement initiatives.</span></span></p><br></li><li><p><span><span>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.</span></span></p><br></li><li><p><span><span>Complete yearly appraisals, coach & developing the team.</span></span></p><br></li><li><p><span><span>Maintain quality service by ensuring quality customer service standards, identifying trends & recommending process improvements. </span></span></p><br></li><li><p><span><span>Complaint management & process improvements linked to overall patient experience.</span></span></p><br></li><li><p><span><span>Participates in Hospital training programs.</span></span></p><br></li><li><p><span><span>Strictly adheres to NMC’s regulations and policies especially those related to infection control, patient safety & JCI.</span></span></p><br></li><li><p><span><span>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service. </span></span></p><br></li><li><p><span><span>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.</span></span></p><br></li><li><p><span><span>Maintains patient & staff confidentiality.</span></span></p><br></li><li><p><span><span>Investigate billing discrepancies by reviewing the patient’s records, insurance information, and charges to identify errors.</span></span></p><br></li><li><p><span><span>Address patient concerns regarding incorrect charges or billing questions and facilitate resolution in a professional manner.</span></span></p><br></li><li><p><span><span>Track outstanding bills and provide regular updates to management regarding billing performance, collections progress.</span></span></p><br></li><li><p><span><span>Identify trends in patient billing issues and recommend process improvements to enhance efficiency and reduce billing errors.</span></span></p><br></li><li><p><span><span>Generate detailed reports on patient invoices, outstanding balances, and payment collections.</span></span></p><br></li><li><p><span><span>To create and continuously maintain an enabling environment where people can develop and grow. </span></span></p><br></li><li><p><span><span>To ensure that performance management contracts are in place for the team. </span></span></p><br></li><li><p><span><span>Conduct and document bi-annual performance conversations .</span></span></p><br></li><li><p><span><span>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources. </span></span></p><br></li><li><p><span><span>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.</span></span></p><br></li><li><p><span><span>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .</span></span></p><br></li><li><p><span><span>Maintain professional conduct and discipline within the team. </span></span></p><br></li><li><p><span><span>Work closely with the recruitment team to recruit and select competent employees .</span></span></p><br></li><li><p><span><span>Monitor employee scheduling of the department to ensure sufficient operational coverage.</span></span></p><br></li></ul><br><br>Responsibilities:<br><p><span><strong>Key Accountabilities</strong></span></p><br><br><ul><li><p><span>Operational Management</span></p><br></li><li><p><span>Managing Patient Experience </span></p><br></li><li><p><span>Compliance with Regulations</span></p><br></li><li><p><span>Staff Supervision and Training</span></p><br></li><li><p><span>Budgeting and Financial Management</span></p><br></li><li><p><span>Scheduling and Workflow Optimisation</span></p><br></li><li><p><span>Patient Safety and Care</span></p><br></li><li><p><span>Performance Metrics and Reporting</span></p><br></li><li><p><span>Risk Management and Incident Reporting</span></p><br></li></ul><br><p><span><strong>Specific Responsibilities for this Role</strong></span></p><br><br><ul><li><p><span><span>Align daily operations with the company’s values and culture.</span></span></p><br></li><li><p><span><span>Support the team in achieving departmental goals and objectives.</span></span></p><br></li><li><p><span><span>Supervise work outputs related to appointment scheduling, patient registration, medical insurance & billing.</span></span></p><br></li><li><p><span><span>Provide training and mentorship to team members to ensure quality standards and service delivery.</span></span></p><br></li><li><p><span><span>Continuously maintain an enabling environment where you can develop and grow your team.</span></span></p><br></li><li><p><span></span></p></li></ul> </div>
Bardwood Management Consutancy LLC.
UAE - Abu Dhabi
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<p><b>Customer Service Representative</b></p><p><b>Job description</b></p><p><b> </b></p><p> <b>Location</b></p><p> Al Khaimah Building, Port Saeed, Dubai</p><p> <b>Required experience</b></p><p> 1+ years</p><p> <b>Salary</b></p><p> AED 3,000 during probation</p><p> AED 4,000 after successful completion of probation</p><p> </p><p><b> </b></p><p><b> </b></p><p><b>About Us:</b></p><p>BardWood Management Consultancy L.L.C is a Dubai-based international operations and recruitment specialist to the facilities industry. We pride ourselves on providing exceptional service and building strong relationships with our clients and employees.</p><p> </p><p><b>The Role:</b></p><p>We are seeking a proactive and organised Customer Service Representative to join our Operations Centre. This role combines operational coordination responsibilities with end-to-end recruitment and screening support.</p><p> </p><p>The successful candidate will work within a fast-paced environment, supporting live operations, handling escalations, coordinating field teams, and assisting with recruitment activities including sourcing, screening (BGV), and candidate management.</p><p> </p><p><b>Responsibilities:</b></p><p><b> </b></p><p><b>Operations Responsibilities:</b></p><p>· Monitor live operational activity across multiple contracts and sectors. </p><p>· Handle incidents, welfare concerns, and operational escalations. </p><p>· Manage employee book-ons and attendance compliance. </p><p>· Coordinate with security officers and operational deployments. </p><p>· Respond to high volumes of operational calls, emails, and requests. </p><p>· Maintain incident logs, reports, and audit records. </p><p>· Liaise with managers, clients, and field operatives. </p><p>· Support business continuity and service delivery standards. </p><p>· Prioritise tasks within a fast-paced control room environment. </p><p>· Support operational compliance, KPIs, and automation processes. </p><p><b>Recruitment Responsibilities:</b></p><p>· Source and screen candidates for operational and support roles. </p><p>· Conduct initial telephonic interviews and candidate assessments. </p><p>· Maintain candidate pipelines and recruitment records. </p><p>· Coordinate interviews and onboarding activities. </p><p>· Work closely with hiring managers to understand recruitment needs. </p><p>· Ensure a positive candidate experience throughout the hiring process. </p><p>· Ensure to complete verbal screening of the shortlisted candidates and complete the documentation process.</p><p><b> </b></p><p><b>Benefits:</b></p><p>· Competitive salary. </p><p>· Visa and health insurance.</p><p>· Attendance Bonus.</p><p>· Exposure to international operations and recruitment processes. </p><p>· Opportunity to work in a dynamic and fast-paced environment. </p><p>· Supportive and collaborative team culture. </p><p>· Career growth and development opportunities. </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements:</b></p><p>· 1+ years’ experience in operations, recruitment, customer service, or control room environments.</p><p>· Strong communication and stakeholder management skills.</p><p>· Ability to multitask and work under pressure.</p><p>· Good problem-solving and decision-making abilities.</p><p>· Strong organisational and time management skills.</p><p>· Proficiency in Microsoft Office Suite.</p><p>· Ability to work independently and collaboratively.</p><p>· Adaptable and proactive approach to operational and recruitment challenges.</p></div>
UAE - Dubai
About UsTamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.<br>Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.<br>Your Role We are looking for a Government Escalation Advisor to join our Customer Experience team in the UAE. In this role, you will be the accountable UAE-based point of contact for complaints escalated through regulatory channels — including Sanadak (Central Bank of the UAE Ombudsman Unit) and the AECB Dispute & Complaints Management framework.<br>You will act as the reviewer and submitter of record for all regulator-facing case responses, ensuring that Tamara meets its obligations to CBUAE and other regulatory bodies with accuracy, quality and within required timelines. This is a compliance-critical role that carries personal accountability under UAE regulatory requirements.<br>This role is on-site based in Dubai and requires the holder to be a UAE resident with a valid Emirates ID.<br>Your Responsibilities Act as Tamara's designated UAE-based complaints reviewer and submitter for all cases raised through Sanadak and, as it goes live, the AECB Dispute & Complaints Management platform. Review case investigations and draft responses prepared by the Care Operations maker team, validate the quality, accuracy and completeness of the response, and submit final responses to the regulator within required timelines. Serve as the primary point of contact for direct calls, queries and clarifications from Sanadak, AECB and CBUAE case officers during business hours. Track and manage regulator-driven case SLAs; escalate any cases at risk of breach to the Head of Care Operations and Compliance ahead of time. Coordinate with the internal Care Operations team, Compliance, Product and Tech teams to ensure the underlying root cause of each escalated complaint is identified and, where relevant, remediated. Maintain complete and audit-ready case records for every regulator-facing case, including all correspondence, decisions and supporting evidence. Prepare periodic reports on regulator complaint volumes, resolution rates, SLA adherence and root-cause themes for internal governance and for CBUAE / regulator inspections. Support Care Operations and Compliance in responding to CBUAE audits and inspections, including providing the complaints team org chart, case samples and supporting documentation as requested. Flag process, product or policy gaps surfaced through regulator complaints and drive them to closure through the appropriate internal owners. Contribute to the continuous improvement of Tamara's complaint handling framework in the UAE, including SOPs, decision matrices, response templates and quality standards.<br>Your Expertise Bachelor's degree, ideally in Business, Law, Finance, or a related discipline. Minimum 3 years' experience in complaints handling, customer operations, compliance operations, or a regulatory-facing role — ideally within banking, fintech, BNPL, insurance, or another regulated financial services environment. Direct experience handling regulator escalations (Sanadak, CBUAE, SAMA, or equivalent) is strongly preferred. Native or fluent Arabic and strong professional English — both written and spoken. Strong written communication skills, with the ability to draft clear, factual, regulator-appropriate case responses. Sound judgment and the ability to make defensible decisions on case classification, remediation and compensation within a policy framework. Detail-oriented, structured, and able to operate under tight regulator-driven timelines. Comfortable coordinating across multiple internal teams and holding others to timelines without direct reporting authority. UAE resident with a valid Emirates ID (UAE Nationals and Residents welcome). Familiarity with Salesforce or similar case management tools is a plus.<br>All qualified individuals are encouraged to apply.