Insurance Doctor Jobs in UAE
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong> Vacancy Announcement</strong></span></p><br>
<p><span><strong> Secretariat of the International Renewable Energy Agency (IRENA)</strong></span></p><br>
<p><span><strong> Knowledge, Policy and Finance Centre (KPFC)</strong></span></p><br> <p><span><strong>Publication Date: </strong></span><span><strong><u>06 July 2026</u></strong></span></p><br>
<p><span><strong>Deadline For Application: <u>05 August 2026</u></strong></span><span>(at midnight, Abu Dhabi local Time)</span></p><br>
<p><span><strong>Title and Grade: </strong></span><span><strong>Team Lead, Socioeconomics and Just Energy Transitions, P4</strong></span></p><br>
<p><span><strong>Indicative Annual Salary: </strong> <strong>(a.) Annual Net Salary: USD 86,027.04 to USD 97,259.04</strong></span><span><strong>[1]</strong></span></p><br>
<p><span><strong> (b.) Post Adjustment: USD 50,239.80 to USD 56,799.24</strong></span><span><strong>[2]</strong></span></p><br>
<p><span><strong>Duration of Appointment: One Year, with possible extension</strong></span></p><br>
<p><span><strong>Duty Station: Abu Dhabi, United Arab Emirates </strong></span></p><br>
<p><span><strong>Entry on Duty: As soon as possible</strong></span></p><br> <p><span>The International Renewable Energy Agency (IRENA) is a leading global intergovernmental agency for energy transformation that serves as the principal platform for international cooperation, supports countries in their energy transitions, and provides state of the art data and analysis on technology, innovation, policy, finance and investment. IRENA drives the widespread adoption and sustainable use of all forms of renewable energy, including bioenergy, geothermal, hydropower, ocean, solar and wind energy in the pursuit of sustainable development, energy access, and energy security, for economic and social resilience and prosperity and a climate-proof future. IRENA’s membership comprises 170 countries and the EU. Together, they decide on the Agency’s strategic direction and programmatic activities, in line with the global energy discourse and priorities to accelerate the deployment of renewables-based energy transitions worldwide.</span></p><br>
<p><span>Within IRENA, the Knowledge, Policy and Finance Centre (KPFC) focuses on collecting data and conducting analyses to support the creation of enabling environments for investment and growth in renewables. The work encompasses statistics, resource assessment, socioeconomic and environmental impacts, as well as policy and finance. Based on this work, KPFC gives input to advisory services that the Agency provides to its members and at regional levels. </span></p><br>
<p><span>KPFC’s Socioeconomics and Just Energy Transitions team </span><span>explores the socioeconomic impacts and benefits of the transition to a renewables-based energy system, with a view towards supporting just energy transitions through integrated and holistic analysis and policy advice. This includes examining employment generation, gender equity aspects, skilling and education requirements, and opportunities for member states to leverage their local capacities to maximise value creation along the value chain of each renewable energy technology.</span></p><br> <p><span><strong><u>Duties and Responsibilities </u></strong></span></p><br>
<p><span>Under the overall guidance of the Director of Knowledge, Policy and Finance Centre, the Team Lead, Socioeconomics and Just Energy Transitions will be responsible for the following duties:</span></p><br>
<ul>
<li><span>Lead the work stream on the socioeconomic aspects of the energy transition, with a particular focus on quantitative and qualitative analysis regarding employment generation, local/regional value creation and skills, ensuring that IRENA continues to spearhead cutting-edge knowledge products and policy advice.</span></li>
<li><span>Develop and draft high-quality analytical reports and documents and contribute relevant socioeconomic inputs to Agency-wide reports such as the <i>World Energy Transitions Outlook</i>.</span></li>
<li><span>Provide policy insights and recommendations for countries, regions and the international community that take into account different starting points and socio-economic priorities of countries to ensure just and inclusive transition processes and outcomes, including in the context of capacity building activities.</span></li>
<li><span>Manage and supervise a small multidisciplinary team working </span><span>on just energy transition dimensions such as inclusion and gender equity, education</span><span>, and </span><span>rights-based approaches; </span><span>setting priorities and ensuring alignment with IRENA’s work programme.</span></li>
<li><span>Engage with member state representatives and key stakeholders, including at the General Assembly or Council, as well as platforms such as the Agency’s Collaborative Framework on Just and Inclusive Energy Transitions and the Call to Action on Skilling. </span></li>
<li><span>Disseminate the Agency’s socioeconomic work, including organising events and attending international, regional and national meetings, workshops and conferences to give presentations or participate in panel discussions. </span></li>
<li><span>Contribute to managerial tasks of the Division such as work programme development and reporting, proposal development for resource mobilisation, project and budget management. </span></li>
<li><span>Perform other duties as required.</span></li>
</ul> <p><span><strong>Competencies:</strong></span></p><br>
<p><span><strong>Professionalism:</strong> Excellent knowledge of the socioeconomic aspects of the energy transition, with a focus on renewable energy. Sound understanding of policy processes related to the energy transition at the national and international level. Proven ability to undertake independent research and produce high-quality reports and other publications. Experience of writing project proposals.</span></p><br>
<p><span><strong>Communication:</strong> Excellent drafting skills in English is an essential requirement for this position. Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</span></p><br>
<p><span><strong>Teamwork:</strong> Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; accepts joint responsibility for team shortcomings.</span></p><br>
<p><span><strong>Accountability:</strong> Takes ownership for all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; supports subordinates, provides oversight and takes ownership of delegated responsibilities and authorities; operates in compliance with organizational regulations and rules.</span></p><br>
<p><span><strong>Client Orientation:</strong> Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors on going developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed.</span></p><br> <p><span><strong>Qualifications:</strong></span></p><br>
<p><span><strong>Education:</strong> Advanced University degree (Master’s degree or equivalent) in energy policy, energy or development economics, sustainable development, or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of an advanced university degree.</span></p><br>
<p><span><strong>Experience:</strong> A minimum of seven years of progressively responsible experience in quantitative and qualitative policy research, policy development or policy advisory, related to the socioeconomic impacts of the energy transition; a proven track record of writing reports for policy-makers; evidence of profound understanding of the renewable energy sector, especially in developing and emerging economies; experience in international co-operation and in dealing with multilateral agencies and forums. Some team management experience preferred.</span></p><br>
<p><span><strong>Language:</strong> Excellent command of written and spoken English is required. Knowledge of other languages is desirable.</span></p><br> <p><span>Qualified candidates must apply for the above-mentioned vacancy on-line, through IRENA’s recruitment platform, ORC by submitting a complete and comprehensive CV and a letter of interest, including details of three professional references who will be contacted if their application is shortlisted.</span></p><br>
<p><span>Applications from qualified women are highly encouraged.</span></p><br>
<p><span>Please note that only candidates under serious consideration will be contacted for further assessment and receive notice of the final outcome of the selection process.</span></p><br>
<p><span><i><strong>[1]</strong></i></span><span><i> IRENA provides similar ICSC benefits and entitlements, including rental subsidy, education grant (for school aged children), annual leave, health insurance, provident fund, etc. as would be applicable.</i></span></p><br> <br>
<p><span>[2]</span> <span><i>The post adjustment is a variable component that is adjusted periodically to reflect changes in the cost of living in a duty station. Post adjustment multiplier for Abu Dhabi duty station is currently 58.4%, determined by the International Civil Service Commission and subject to change without prior notice.</i></span></p><br> <br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About us:</b></p><br>
<p>Fortes Education has been a leading education provider in
the UAE for over four decades, with premium international schools and nurseries
that have experienced outstanding success and growth. Our schools offer the
most innovative and character-building education in the entire Middle East
region.</p><br>
<p>Our core ethos and philosophy of education is Positive
Education (PosEd). Through PosEd, our schools foster active engagement in
learning, celebrating character strengths and accomplishments. We encourage
children to cultivate fulfilling relationships with others and seek meaning and
purpose in their own lives. We enable children to become happy learners and
develop into innovative thinkers, confident young adults, and life-long
learners. Our students develop resilience, a growth mindset and deep character strengths
that allow them to flourish in an ever-changing world.</p><br>
<p><b>About Sunmarke School –</b><span>Where Amazing Happens</span></p><br>
<p>Sunmarke School provides an ambitious and inspiring,
values-based education that nurtures the hearts and minds of students so that
they can flourish and achieve their dreams. Powered by our suite of signature
programmes, Sunmarke is a uniquely innovative school, transforming young lives.
This was reflected in Sunmarke School winning the coveted ‘Most Innovative
School’ award at the international Which School Advisor ceremony in Dubai and
London.</p><br>
<p>Sunmarke is an all–through school which offers a premium
education across a fantastic range of pathways for students, including the
National Curriculum of England, GCSE/IGCSE, ‘A’ Levels, BTEC and the IB Diploma
Programmes. Our students regularly win examination boards’ ‘best in world’,
‘best in Middle East’ and ‘best in country’ awards every year, across a diverse
range of subjects. The latest incredible IB results show that Sunmarke School
is in the top 3 schools in Dubai and 69<span>th</span> in world rankings. Our
suite of Signature Programmes is unrivalled in Dubai, with inspiring
opportunities for students to experience transformative learning opportunities.
These include Environmental and Sustainability Studies, where students learn in
Forest School settings, as well as utilising cutting-edge hydroponic technology
to examine how science can support sustainability in future terrains; a
world-class STEAM centre and curriculum, which offers students an incredible
opportunity to apply their learning in solving real-world problems, from
Foundation Stage through to Year 9; Augmented and Virtual Reality AR/VR
experiences alongside our cutting edge use of Artificial Intelligence for staff
and students; outstanding performing arts opportunities with full black box and
auditorium facilities alongside peripatetic music spaces and media suites; and
a fantastic sports programme augmented with professional coaches, which led
Sunmarke to be overall champions at the BSME Games.</p><br>
<p>Sunmarke School has been judged by the Dubai School
Inspection Bureau (DSIB) as a ‘Very Good’ school since our third year of
operation and is consistently judged ‘Outstanding’ by British Schools Overseas
(BSO).</p><br>
<p>We present an exciting opportunity to join our all through
school and to play an important part in our journey beyond “outstanding”.
Sunmarke School, Dubai is one of our flagship schools, located at a prime
location in Jumeirah Village Triangle.</p><br>
<p><b>Job Purpose:</b></p><br>
<p>The Design & Technology and ICT Technician supports the
safe, efficient and effective delivery of Design & Technology, Electronics,
Product Design and ICT across Key Stage 3, GCSE and Post-16.</p><br>
<p>The technician provides practical, technical and
organisational support to staff and students, ensuring that workshops, ICT
facilities, equipment and resources are prepared, maintained and available to
support high-quality teaching and learning.</p><br>
<p><b>Key Responsibilities:</b></p><br>
<p><b>Workshop, Laboratory and Resource Preparation</b></p><br>
<p><span><span>·</span></span>Prepare DT workshops, ICT
rooms and specialist teaching spaces for lessons.</p><br>
<p><span><span>·</span></span>Set up and organise tools,
machinery, materials, components, consumables and PPE.</p><br>
<p><span><span>·</span></span>Prepare resources for
practical projects, coursework, assessments, exhibitions and examinations.</p><br>
<p><span><span>·</span></span>Maintain organised, safe
and productive learning environments.</p><br>
<p><span><span>·</span></span>Create, label, store and
manage student work and departmental resources.</p><br>
<p><span><span>·</span></span>Prepare and manage CAD/CAM
resources, including 3D printing, laser cutting and CNC manufacture.</p><br>
<p><b>Technical and Curriculum Support</b></p><br>
<p><span><span>·</span></span>Support teachers and
students during practical and digital lessons.</p><br>
<p><span><span>·</span></span>Demonstrate safe use of
equipment, tools, machinery and software where appropriate.</p><br>
<p><span><span>·</span></span>Assist students with
practical manufacturing, electronics, prototyping, coding and digital design
activities.</p><br>
<p><span><span>·</span></span>Support troubleshooting and
problem-solving during lessons.</p><br>
<p><span><span>·</span></span>Assist with coursework,
project work, assessments and exhibitions.</p><br>
<p><span><span>·</span></span>Support the delivery of
Design & Technology, Electronics, Product Design, Computing and ICT
programmes.</p><br>
<p><b>ICT and Digital Systems Support</b></p><br>
<p><span><span>·</span></span>Prepare and maintain
computers, laptops, tablets, printers and other classroom technology.</p><br>
<p><span><span>·</span></span>Support users with
software, hardware, login, connectivity and printing issues.</p><br>
<p><span><span>·</span></span>Install, update and test
approved software as required.</p><br>
<p><span><span>·</span></span>Support the effective use
of digital learning platforms and specialist curriculum software.</p><br>
<p><span><span>·</span></span>Liaise with the IT
department regarding more complex technical issues.</p><br>
<p><b>Equipment, Maintenance and Stock Management</b></p><br>
<p><span><span>·</span></span>Maintain DT machinery,
tools, ICT equipment and specialist resources in safe working order.</p><br>
<p><span><span>·</span></span>Carry out routine checks,
cleaning, calibration and basic maintenance.</p><br>
<p><span><span>·</span></span>Report faults and arrange
repairs where necessary.</p><br>
<p><span><span>·</span></span>Maintain inventories, asset
registers and stock records.</p><br>
<p><span><span>·</span></span>Monitor stock levels and
support purchasing, ordering and resource planning.</p><br>
<p><span><span>·</span></span>Receive, check and store
deliveries appropriately.</p><br>
<p><b>Health, Safety and Compliance</b></p><br>
<p><span><span>·</span></span>Promote and maintain high
standards of health, safety and safeguarding.</p><br>
<p><span><span>·</span></span>Ensure safe working
practices are followed in workshops, ICT rooms and practical learning
environments.</p><br>
<p><span><span>·</span></span>Support risk assessments
and safety procedures.</p><br>
<p><span><span>·</span></span>Monitor safe use of
equipment and intervene when necessary.</p><br>
<p><span><span>·</span></span>Report hazards, incidents,
equipment faults and safeguarding concerns promptly.</p><br>
<p><span><span>·</span></span>Ensure compliance with
school policies and relevant health and safety guidance.</p><br>
<p><b>Professional Responsibilities</b></p><br>
<p><span><span>·</span></span>Work collaboratively with
teachers, support staff and external providers.</p><br>
<p><span><span>·</span></span>Maintain accurate records
and documentation.</p><br>
<p><span><span>·</span></span>Attend relevant training
and professional development.</p><br>
<p><span><span>·</span></span>Keep up to date with
developments in DT, ICT and educational technology.</p><br>
<p><span><span>·</span></span>Contribute positively to
the ethos and wider life of the school.</p><br>
<p><b>Person Specification:</b></p><br>
<p><b>Essential</b></p><br>
<p><span><span>·</span></span>Experience working in a
Design & Technology, ICT or technical support environment.</p><br>
<p><span><span>·</span></span>Good practical knowledge of
workshop tools, machinery and materials.</p><br>
<p><span><span>·</span></span>Experience supporting ICT
hardware, software and classroom technology.</p><br>
<p><span><span>·</span></span>Knowledge of CAD/CAM
technologies, including 3D printing and laser cutting.</p><br>
<p><span><span>·</span></span>Strong organisational and
administrative skills.</p><br>
<p><span><span>·</span></span>Ability to maintain
accurate records and manage stock effectively.</p><br>
<p><span><span>·</span></span>Understanding of health and
safety requirements in practical learning environments.</p><br>
<p><span><span>·</span></span>Strong communication and
interpersonal skills.</p><br>
<p><span><span>·</span></span>Ability to work
independently and as part of a team.</p><br>
<p><span><span>·</span></span>Commitment to safeguarding
and promoting student welfare.</p><br>
<p><b>Desirable</b></p><br>
<p><span><span>·</span></span>Experience within a school
or educational setting.</p><br>
<p><span><span>·</span></span>Experience supporting GCSE
or Post-16 Design & Technology, Computing or ICT courses.</p><br>
<p><span><span>·</span></span>Knowledge of Electronics,
coding, robotics or STEAM activities.</p><br>
<p><span><span>·</span></span>Experience of procurement,
inventory management and supplier liaison.</p><br>
<p><span><span>·</span></span>Relevant technical
qualifications or training.</p><br>
<p><b>Personal Qualities</b></p><br>
<p><b>The successful candidate will be:</b></p><br>
<p><span><span>·</span></span>Organised, reliable and
proactive.</p><br>
<p><span><span>·</span></span>Calm and professional under
pressure.</p><br>
<p><span><span>·</span></span>Patient and approachable
with students.</p><br>
<p><span><span>·</span></span>Practical and
solution-focused.</p><br>
<p><span><span>·</span></span>Committed to high standards
of safety and organisation.</p><br>
<p><span><span>·</span></span>Able to build positive
relationships with students and colleagues.</p><br>
<p><span><span>·</span></span>Enthusiastic about
supporting learning and innovation.</p><br>
<p><b>Our Offer</b></p><br>
<p><span><span>·</span></span>Excellent tax-free salary</p><br>
<p><span><span>·</span></span>Medical Insurance for self.</p><br>
<p><span><span>·</span></span>Annual Air-Ticket and paid
vacations. </p><br>
<p><span><span>·</span></span>State-of-the-art facilities
and amenities in a newly built campus in a prime location in Dubai.</p><br>
<p><span><span>·</span></span>An enthusiastic learning
community of students, teachers, parents, and Board members, who are
dedicated to maximising student achievement,
and creating positive learning opportunities in and out of the
classrooms.</p><br>
<p><span><span>·</span></span>Working within a team of
highly driven and supportive colleagues.</p><br>
<p><span><span>·</span></span>Excellent professional
development.</p><br>
<p><span><span>·</span></span>Working in Dubai, one of
the world’s most sought-after work and travel destinations.</p><br>
<p><b>Application Process:</b></p><br>
<p>If you have the passion, energy, and commitment to
drive accelerated outcomes for young people, we will welcome your
application. In return, you will join a rapidly
evolving organization that can offer you a central role in our
future growth plans.</p><br>
<p>Candidates are invited to complete our <b>Online
Application</b> by visiting: https://forteseducation.com/Careers/Current-Openings.</p><br>
<p>Interviews will take place either face-to-face in
Dubai or by video conferencing if the applicant is not based in Dubai.</p><br>
<p>The closing date for applications is the <b>14 July</b> <b>2026</b>.
Please note that due to the expected volume of applications, only shortlisted
candidates will be contacted for an interview. The school reserves the
right to make suitable appointments before
the official closing date, and therefore, we would encourage
candidates to apply early in the process<span>. </span>The appointment
start date will be <b>August 2026</b>.</p><br>
<p><b><span>Safer Recruitment Statement</span></b></p><br>
<p><span>Fortes Education is committed to safeguarding and
promoting the welfare of children. Policies for safer recruitment are
aligned with the recommendations of the International Task Force on Child
Protection. At Sunmarke School, we hold ourselves to a high standard
of effective practices in relation to child protection, and we are
committed to safeguarding and promoting the welfare of children. </span></p><br>
<p><span>We expect all staff and volunteers to share this
commitment. Successful applicants will be subject to various background
checks, including receipt of satisfactory references, proof of relevant
qualifications, identification, and police checks, including overseas
checks.</span></p><br><br><br> </div>
Job Purpose:<br>The Design & Technology and ICT Technician supports the safe, efficient and effective delivery of Design & Technology, Electronics, Product Design and ICT across Key Stage 3, GCSE and Post-16. The technician provides practical, technical and organisational support to staff and students, ensuring that workshops, ICT facilities, equipment and resources are prepared, maintained and available to support high-quality teaching and learning.<br>Key Responsibilities:<br>Workshop, Laboratory and Resource Preparation Prepare DT workshops, ICT rooms and specialist teaching spaces for lessons. Set up and organise tools, machinery, materials, components, consumables and PPE. Prepare resources for practical projects, coursework, assessments, exhibitions and examinations. Maintain organised, safe and productive learning environments. Create, label, store and manage student work and departmental resources. Prepare and manage CAD/CAM resources, including 3D printing, laser cutting and CNC manufacture. Technical and Curriculum Support Support teachers and students during practical and digital lessons. Demonstrate safe use of equipment, tools, machinery and software where appropriate. Assist students with practical manufacturing, electronics, prototyping, coding and digital design activities. Support troubleshooting and problem-solving during lessons. Assist with coursework, project work, assessments and exhibitions. Support the delivery of Design & Technology, Electronics, Product Design, Computing and ICT programmes. ICT and Digital Systems Support Prepare and maintain computers, laptops, tablets, printers and other classroom technology. Support users with software, hardware, login, connectivity and printing issues. Install, update and test approved software as required. Support the effective use of digital learning platforms and specialist curriculum software. Liaise with the IT department regarding more complex technical issues. Equipment, Maintenance and Stock Management Maintain DT machinery, tools, ICT equipment and specialist resources in safe working order. Carry out routine checks, cleaning, calibration and basic maintenance. Report faults and arrange repairs where necessary. Maintain inventories, asset registers and stock records. Monitor stock levels and support purchasing, ordering and resource planning. Receive, check and store deliveries appropriately. Health, Safety and Compliance Promote and maintain high standards of health, safety and safeguarding. Ensure safe working practices are followed in workshops, ICT rooms and practical learning environments. Support risk assessments and safety procedures. Monitor safe use of equipment and intervene when necessary. Report hazards, incidents, equipment faults and safeguarding concerns promptly. Ensure compliance with school policies and relevant health and safety guidance. Professional Responsibilities Work collaboratively with teachers, support staff and external providers. Maintain accurate records and documentation. Attend relevant training and professional development. Keep up to date with developments in DT, ICT and educational technology. Contribute positively to the ethos and wider life of the school.<br>Person Specification:Essential Experience working in a Design & Technology, ICT or technical support environment. Good practical knowledge of workshop tools, machinery and materials. Experience supporting ICT hardware, software and classroom technology. Knowledge of CAD/CAM technologies, including 3D printing and laser cutting. Strong organisational and administrative skills. Ability to maintain accurate records and manage stock effectively. Understanding of health and safety requirements in practical learning environments. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Commitment to safeguarding and promoting student welfare. Desirable Experience within a school or educational setting. Experience supporting GCSE or Post-16 Design & Technology, Computing or ICT courses. Knowledge of Electronics, coding, robotics or STEAM activities. Experience of procurement, inventory management and supplier liaison. Relevant technical qualifications or training. Personal Qualities The successful candidate will be:Organised, reliable and proactive. Calm and professional under pressure. Patient and approachable with students. Practical and solution-focused. Committed to high standards of safety and organisation. Able to build positive relationships with students and colleagues. Enthusiastic about supporting learning and innovation. Our Offer Excellent tax-free salary Medical Insurance for self. Annual Air-Ticket and paid vacations. State-of-the-art facilities and amenities in a newly built campus in a prime location in Dubai. An enthusiastic learning community of students, teachers, parents, and Board members, who are dedicated to maximising student achievement, and creating positive learning opportunities in and out of the classrooms. Working within a team of highly driven and supportive colleagues. Excellent professional development. Working in Dubai, one of the world’s most sought-after work and travel destinations.<br>Application Process:<br>If you have the passion, energy, and commitment to drive accelerated outcomes for young people, we will welcome your application. In return, you will join a rapidly evolving organization that can offer you a central role in our future growth plans.<br>Candidates are invited to complete our Online Application by visiting: https://forteseducation.com/Careers/Current-Openings. Interviews will take place either face-to-face in Dubai or by video conferencing if the applicant is not based in Dubai.<br>The closing date for applications is the 14 July 2026. Please note that due to the expected volume of applications, only shortlisted candidates will be contacted for an interview. The school reserves the right to make suitable appointments before the official closing date, and therefore, we would encourage candidates to apply early in the process. The appointment start date will be August 2026.<br>Safer Recruitment Statement Fortes Education is committed to safeguarding and promoting the welfare of children. Policies for safer recruitment are aligned with the recommendations of the International Task Force on Child Protection. At Sunmarke School, we hold ourselves to a high standard of effective practices in relation to child protection, and we are committed to safeguarding and promoting the welfare of children. We expect all staff and volunteers to share this commitment. Successful applicants will be subject to various background checks, including receipt of satisfactory references, proof of relevant qualifications, identification, and police checks, including overseas checks.
About Jumeirah & the Hotel Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad’s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants & lounges, offering a myriad of culinary experiences. About the Job An exciting opportunity has arisen for an experienced Assistant Manager to join the Marketing and Communications team at Jumeirah Zabeel Saray. Your key responsibilities will include: Support Jumeirah Zabeel Saray to define and implement the marketing strategy - in line with the overarching group marketing strategy - through the optimal utilization of digital channels and the focus on conversion in order to generate quality traffic and support the achievement of commercial targets. Assisting the CRM and Rooms Marketing teams regarding email-marketing and organic social media channels, with the main focus is on improving campaign performance on paid channels (paid search, metasearch, display campaigns for prospecting and re-marketing on display and social networks for conversions) as well as on increasing organic traffic from search engines (SEO). Manage relationships with and performance of digital media agencies to ensure JZS benefit from the most advanced technical frameworks, best media-buying conditions and most qualitative service levels. Liaise with the Group Digital Analytics Manager to improve measurement and reporting tools and processes, optimize spend across paid channels via attribution modelling and spread a data-driven culture throughout the organization. Support the development and deployment of UAE and group-wide digital marketing campaigns, including the development of digital content in various languages, the recommendation of best-fit deployment channels per segment and the actual campaign launch, in order to reach current and prospective customers in a compelling manner. Provide guidance to the marketing teams for CMS and the adjustment of digital marketing campaigns to their local context and market, in order to support their efforts in attracting new customers, retaining current ones and generating more online bookings. Monitor, assess and report the performance of all online marketing campaigns by analysing key performance indicators (e.g. traffic volume evolution, sales conversion rate etc.) in order to ensure visibility on their return on investment. Coordinate to continuously align marketing efforts in order to ensure consistency and connectivity between the Group’s online and offline marketing campaigns. Protect, develop and grow the hotel brand on all digital channels in order to ensure that every digital marketing strategy safeguards the Group from online brand infringement and is in line with the Group’s brand image. Remain updated of new digital media and digital marketing best practice in order to continuously improve digital brand positioning, ensure online representation of the brand, and keep the hotel, waterpark and Group at the forefront of developments in digital marketing. Conduct competitor analysis in order to provide insights on competition practices and formulate recommendations to improve the hotel & WW’s online presence and showcase its competitive advantages. Provide digital marketing related training and on boarding for new marketing colleagues. Contribute to the identification of opportunities for participating in change initiatives, programmes and projects taking into account best practices, improvement of processes, innovation and productivity improvement. About You The ideal candidate for this position will have the following qualifications, experience, and skills: Bachelor’s degree in Marketing, Business or equivalent from an accredited and renowned University. At least 3 years of digital marketing experience, preferably with a recognized blue-chip organization, technology company, search engine optimizer, etc. In-depth experience of working in internet sales, e-commerce and online marketing, having directly impacted online revenues. Solid understanding of digital marketing best practices. Strong affiliation with interactive marketing and media strategy, planning and campaign management. Good understanding of core hotel operations. Solid understanding of enterprise marketing analytics implementation and marketing planning skills. Strong communication and writing skills. Strong problem solving and analytical thinking skills. Proficiency in Microsoft Suite and Google Analytics About the Benefits We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
About Jumeirah & the Hotel Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity. Jumeirah Zabeel Saray is a luxurious beachside resort located on the West Crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of the Ottoman Era and features hand-painted finishings, artworks and stunning murals influenced by the Golden Age of the Ottoman Empire. The resort features 405 rooms and suites, 38 Royal Villas, and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. Amenities include Sinbad’s Kids Club with a splash park, the entertainment venue Zabeel Theatre, motorised and non-motorised water sports by the pristine private beach, and a curated selection of eleven distinct restaurants & lounges, offering a myriad of culinary experiences. About the Job An exciting opportunity has arisen for an experienced Assistant Manager to join the Marketing and Communications team at Jumeirah Zabeel Saray. Your key responsibilities will include: Support Jumeirah Zabeel Saray to define and implement the marketing strategy - in line with the overarching group marketing strategy - through the optimal utilization of digital channels and the focus on conversion in order to generate quality traffic and support the achievement of commercial targets. Assisting the CRM and Rooms Marketing teams regarding email-marketing and organic social media channels, with the main focus is on improving campaign performance on paid channels (paid search, metasearch, display campaigns for prospecting and re-marketing on display and social networks for conversions) as well as on increasing organic traffic from search engines (SEO). Manage relationships with and performance of digital media agencies to ensure JZS benefit from the most advanced technical frameworks, best media-buying conditions and most qualitative service levels. Liaise with the Group Digital Analytics Manager to improve measurement and reporting tools and processes, optimize spend across paid channels via attribution modelling and spread a data-driven culture throughout the organization. Support the development and deployment of UAE and group-wide digital marketing campaigns, including the development of digital content in various languages, the recommendation of best-fit deployment channels per segment and the actual campaign launch, in order to reach current and prospective customers in a compelling manner. Provide guidance to the marketing teams for CMS and the adjustment of digital marketing campaigns to their local context and market, in order to support their efforts in attracting new customers, retaining current ones and generating more online bookings. Monitor, assess and report the performance of all online marketing campaigns by analysing key performance indicators (e.g. traffic volume evolution, sales conversion rate etc.) in order to ensure visibility on their return on investment. Coordinate to continuously align marketing efforts in order to ensure consistency and connectivity between the Group’s online and offline marketing campaigns. Protect, develop and grow the hotel brand on all digital channels in order to ensure that every digital marketing strategy safeguards the Group from online brand infringement and is in line with the Group’s brand image. Remain updated of new digital media and digital marketing best practice in order to continuously improve digital brand positioning, ensure online representation of the brand, and keep the hotel, waterpark and Group at the forefront of developments in digital marketing. Conduct competitor analysis in order to provide insights on competition practices and formulate recommendations to improve the hotel & WW’s online presence and showcase its competitive advantages. Provide digital marketing related training and on boarding for new marketing colleagues. Contribute to the identification of opportunities for participating in change initiatives, programmes and projects taking into account best practices, improvement of processes, innovation and productivity improvement. About You The ideal candidate for this position will have the following qualifications, experience, and skills: Bachelor’s degree in Marketing, Business or equivalent from an accredited and renowned University. At least 3 years of digital marketing experience, preferably with a recognized blue-chip organization, technology company, search engine optimizer, etc. In-depth experience of working in internet sales, e-commerce and online marketing, having directly impacted online revenues. Solid understanding of digital marketing best practices. Strong affiliation with interactive marketing and media strategy, planning and campaign management. Good understanding of core hotel operations. Solid understanding of enterprise marketing analytics implementation and marketing planning skills. Strong communication and writing skills. Strong problem solving and analytical thinking skills. Proficiency in Microsoft Suite and Google Analytics About the Benefits We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We're looking for a detail-oriented and collaborative Resident Engineer to join our dynamic team in Abu Dhabi, United Arab Emirates. In this role, you will serve as a key on-site representative, overseeing construction activities, ensuring quality standards, and maintaining effective communication between all project stakeholders. As a Resident Engineer, you will be instrumental in translating project specifications into reality while maintaining compliance with UAE building codes and safety regulations.<br><br>Conduct regular on-site inspections of workmanship, materials, and construction activities to ensure adherence to project specifications and quality standards Supervise and coordinate with contractors, subcontractors, and laborers to ensure efficient project execution and timeline compliance Review and approve shop drawings, material submittals, and change orders in a timely manner Maintain comprehensive project documentation, including daily reports, inspection logs, and technical records Identify and resolve technical issues and discrepancies on-site, implementing innovative solutions to overcome construction challenges Coordinate with clients, consultants, and project managers to address concerns and ensure transparent communication Monitor project budgets and schedules, reporting variances and recommending corrective actions Ensure strict compliance with UAE building codes, safety regulations, environmental standards, and local requirements Perform material testing and quality assurance activities to verify compliance with project standards Prepare detailed technical reports and presentations for project stakeholders Collaborate with cross-functional teams to streamline processes and enhance overall project performance Support the implementation of sustainable construction practices and safety protocols on-site Maintain organized records and utilize project management tools to track progress and deliverables<br><br>Qualifications<br><br>Bachelor's degree in Civil Engineering or a related field Minimum of 10 years of experience in building engineering and on-site construction management Proven experience managing large-scale construction projects in the Middle East region In-depth knowledge of UAE construction standards, building codes, and local regulations Strong understanding of building development, construction methodologies, and quality control processes Excellent project management skills, including budget tracking and schedule management Advanced analytical and problem-solving abilities with a keen eye for detail and specifications Proficiency in technical report writing and strong communication skills Experience conducting material inspections and quality assurance activities Familiarity with BIM technology and project management software Demonstrated ability to work independently on-site while maintaining collaborative relationships Strong interpersonal and coordination skills with the ability to manage multiple stakeholders Willingness to work on-site full-time and travel as required for project needs Ability to adapt to changing project requirements and implement innovative solutions Knowledge of safety compliance and environmental regulations in construction Preferred: Experience with LEED certification processes or sustainable construction practices<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
Rite is one of the fastest-growing wellness brands in the Middle East, making daily nutrition enjoyable through functional gummies and drink mixes. Founded in Dubai and now operating locally in Saudi Arabia, we're building much more than a supplement brand, we're creating a wellness ecosystem powered by content, community, education, and exceptional products. Rite is currently available online and in more than 300+ stores. We're looking for an entrepreneurial marketing leader who wants to continue building a strong brand, not simply manage and execute.<br>ROLE OVERVIEW<br>As our Head of Brand & Growth Marketing, you will own the execution of Rite's marketing strategy across the UAE and Saudi Arabia. You will be responsible for ensuring every customer touchpoint - from paid advertising and social media to CRM, influencers, and content - works together to build a premium brand while driving profitable growth. Rather than executing every task yourself, your role is to lead internal and external partners, challenge ideas, improve creative quality, and make sure every initiative contributes to business growth. You'll work closely with the founders and become one of the key leaders shaping Rite's future.<br>YOUR RESPONSIBILITIES<br>Brand & Creative Leadership Own Rite's brand positioning across all channels. Define the creative direction for advertising and organic content, both online and offline. Ensure consistency across Meta, Tik Tok, Snapchat, CRM, and the website. Challenge and improve every creative before production. Build a premium, recognizable wellness brand online and offline.<br>Performance Marketing Work closely with our Media Buyer, UGC ads agency, and Creative Strategist by:Reviewing weekly performance. Identifying winning creative angles for the UAE and KSA markets. Defining testing priorities with our Creative Strategist and adapting them culturally to both countries. Ensuring creative production aligns with performance insights. Coordinating creative strategy with media buying.<br>Content & Social Media Own:Content calendar. Social strategy. Organic growth. Video production for product launches or specific campaigns. UGC planning. Community building. Brand storytelling. Coordinate with external UGC agencies and freelance creators. Manage our in-house Social Media & Influencer Executive, who will support you with execution.<br>Influencer Strategy Lead the entire influencer programme strategy by managing our Influencer & Partnerships Manager and external agencies responsible for execution. Responsibilities include:Supporting creator sourcing. Supporting negotiations. Leading the affiliate strategy and ecosystem. Leading the whitelisting strategy. Campaign execution. Performance reporting. Build long-term relationships with creators across the UAE and Saudi Arabia and ensure that deliverables are properly executed by your team and external agencies.<br>Partnerships & Brand Activations Lead Rite's partnership strategy to increase brand awareness, customer acquisition, and community engagement. Develop co-marketing campaigns and brand collaborations. Support our Brand Partnerships & Sales Manager with brand activations, pop-ups, sampling campaigns, and wellness events. Support the creation of packaging, PR boxes, and marketing collateral. Manage sponsorship opportunities and experiential marketing initiatives. Create partnerships that generate both commercial opportunities and long-term brand equity.<br>CRM & Customer Retention Be the main point of contact for our CRM agency and support them with strategy and execution. Own:Email strategy. Customer journeys. Campaign calendar. Loyalty initiatives. Product launches.<br>Agency Management Coordinate multiple external partners, including:Creative agencies. UGC agencies and UGC creators. Production companies. Influencer agencies. CRM agency. Freelancers, including video editors and graphic designers. Ensure everyone works toward the same objectives.<br>Team Leadership Manage and work closely with:Creative Strategist, remote. In-house Graphic Designer. In-house Social Media & Influencer Executive. Country Manager Saudi Arabia, based in Riyadh. Create a high-performance culture focused on accountability, speed, and continuous improvement.<br>We're Looking for Someone Who... Has 3–5+ years of experience in e-commerce, DTC, or consumer brands. Has extensive experience in performance marketing, offline marketing, content, social media, and influencer management. Understands how strong marketing drives acquisition. Has managed multiple agencies and cross-functional teams. Has deep knowledge of UAE and Saudi consumer behaviour. Understands influencer marketing beyond vanity metrics. Thinks commercially, not just creatively. Is highly organised and execution-focused. Is proactive, curious, and constantly looking for better ways of doing things. Has strong skills in the use of AI to set up efficient systems and SOPs. Is comfortable working in a fast-moving startup environment.<br>The Entrepreneurial Mindset We're Looking For We're not looking for someone who waits for instructions. We want someone who:Treats Rite as if it were their own company. Challenges existing ideas and proposes better ones. Takes ownership rather than simply completing tasks. Is obsessed with customer experience and business growth. Moves fast, learns quickly, and embraces experimentation. Is comfortable wearing multiple hats. Makes decisions using both data and intuition. Inspires the team through energy, curiosity, and ambition.<br>What We Offer A unique opportunity to build one of the fastest-growing wellness brands in the Middle East from the inside. High ownership and autonomy, with the ability to shape our brand, growth strategy, and partnership ecosystem alongside the founders. A competitive salary complemented by a performance-based bonus. The chance to recruit, lead, and develop a high-performing marketing team as the company scales. Exposure to multiple high-growth markets, with a strong focus on the UAE and Saudi Arabia and future international expansion. A dynamic, entrepreneurial environment where ideas move quickly from concept to execution without unnecessary bureaucracy. Company visa, comprehensive health insurance, annual flight ticket, generous annual leave, and the tools you need to perform at your best. Flexible working arrangements and the opportunity to travel to Saudi Arabia for key partnerships, product launches, retail activations, and industry events. Unlimited access to Rite products and the opportunity to help shape the future of wellness in the region.
Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We're looking for a detail-oriented and collaborative Resident Engineer to join our dynamic team in Abu Dhabi, United Arab Emirates. In this role, you will serve as a key on-site representative, overseeing construction activities, ensuring quality standards, and maintaining effective communication between all project stakeholders. As a Resident Engineer, you will be instrumental in translating project specifications into reality while maintaining compliance with UAE building codes and safety regulations.<br><br>Conduct regular on-site inspections of workmanship, materials, and construction activities to ensure adherence to project specifications and quality standards Supervise and coordinate with contractors, subcontractors, and laborers to ensure efficient project execution and timeline compliance Review and approve shop drawings, material submittals, and change orders in a timely manner Maintain comprehensive project documentation, including daily reports, inspection logs, and technical records Identify and resolve technical issues and discrepancies on-site, implementing innovative solutions to overcome construction challenges Coordinate with clients, consultants, and project managers to address concerns and ensure transparent communication Monitor project budgets and schedules, reporting variances and recommending corrective actions Ensure strict compliance with UAE building codes, safety regulations, environmental standards, and local requirements Perform material testing and quality assurance activities to verify compliance with project standards Prepare detailed technical reports and presentations for project stakeholders Collaborate with cross-functional teams to streamline processes and enhance overall project performance Support the implementation of sustainable construction practices and safety protocols on-site Maintain organized records and utilize project management tools to track progress and deliverables<br><br>Qualifications<br><br>Bachelor's degree in Civil Engineering or a related field Minimum of 10 years of experience in building engineering and on-site construction management Proven experience managing large-scale construction projects in the Middle East region In-depth knowledge of UAE construction standards, building codes, and local regulations Strong understanding of building development, construction methodologies, and quality control processes Excellent project management skills, including budget tracking and schedule management Advanced analytical and problem-solving abilities with a keen eye for detail and specifications Proficiency in technical report writing and strong communication skills Experience conducting material inspections and quality assurance activities Familiarity with BIM technology and project management software Demonstrated ability to work independently on-site while maintaining collaborative relationships Strong interpersonal and coordination skills with the ability to manage multiple stakeholders Willingness to work on-site full-time and travel as required for project needs Ability to adapt to changing project requirements and implement innovative solutions Knowledge of safety compliance and environmental regulations in construction Preferred: Experience with LEED certification processes or sustainable construction practices<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
Rite is one of the fastest-growing wellness brands in the Middle East, making daily nutrition enjoyable through functional gummies and drink mixes. Founded in Dubai and now operating locally in Saudi Arabia, we're building much more than a supplement brand, we're creating a wellness ecosystem powered by content, community, education, and exceptional products. Rite is currently available online and in more than 300+ stores. We're looking for an entrepreneurial marketing leader who wants to continue building a strong brand, not simply manage and execute.<br>ROLE OVERVIEW<br>As our Head of Brand & Growth Marketing, you will own the execution of Rite's marketing strategy across the UAE and Saudi Arabia. You will be responsible for ensuring every customer touchpoint - from paid advertising and social media to CRM, influencers, and content - works together to build a premium brand while driving profitable growth. Rather than executing every task yourself, your role is to lead internal and external partners, challenge ideas, improve creative quality, and make sure every initiative contributes to business growth. You'll work closely with the founders and become one of the key leaders shaping Rite's future.<br>YOUR RESPONSIBILITIES<br>Brand & Creative Leadership Own Rite's brand positioning across all channels. Define the creative direction for advertising and organic content, both online and offline. Ensure consistency across Meta, Tik Tok, Snapchat, CRM, and the website. Challenge and improve every creative before production. Build a premium, recognizable wellness brand online and offline.<br>Performance Marketing Work closely with our Media Buyer, UGC ads agency, and Creative Strategist by:Reviewing weekly performance. Identifying winning creative angles for the UAE and KSA markets. Defining testing priorities with our Creative Strategist and adapting them culturally to both countries. Ensuring creative production aligns with performance insights. Coordinating creative strategy with media buying.<br>Content & Social Media Own:Content calendar. Social strategy. Organic growth. Video production for product launches or specific campaigns. UGC planning. Community building. Brand storytelling. Coordinate with external UGC agencies and freelance creators. Manage our in-house Social Media & Influencer Executive, who will support you with execution.<br>Influencer Strategy Lead the entire influencer programme strategy by managing our Influencer & Partnerships Manager and external agencies responsible for execution. Responsibilities include:Supporting creator sourcing. Supporting negotiations. Leading the affiliate strategy and ecosystem. Leading the whitelisting strategy. Campaign execution. Performance reporting. Build long-term relationships with creators across the UAE and Saudi Arabia and ensure that deliverables are properly executed by your team and external agencies.<br>Partnerships & Brand Activations Lead Rite's partnership strategy to increase brand awareness, customer acquisition, and community engagement. Develop co-marketing campaigns and brand collaborations. Support our Brand Partnerships & Sales Manager with brand activations, pop-ups, sampling campaigns, and wellness events. Support the creation of packaging, PR boxes, and marketing collateral. Manage sponsorship opportunities and experiential marketing initiatives. Create partnerships that generate both commercial opportunities and long-term brand equity.<br>CRM & Customer Retention Be the main point of contact for our CRM agency and support them with strategy and execution. Own:Email strategy. Customer journeys. Campaign calendar. Loyalty initiatives. Product launches.<br>Agency Management Coordinate multiple external partners, including:Creative agencies. UGC agencies and UGC creators. Production companies. Influencer agencies. CRM agency. Freelancers, including video editors and graphic designers. Ensure everyone works toward the same objectives.<br>Team Leadership Manage and work closely with:Creative Strategist, remote. In-house Graphic Designer. In-house Social Media & Influencer Executive. Country Manager Saudi Arabia, based in Riyadh. Create a high-performance culture focused on accountability, speed, and continuous improvement.<br>We're Looking for Someone Who... Has 3–5+ years of experience in e-commerce, DTC, or consumer brands. Has extensive experience in performance marketing, offline marketing, content, social media, and influencer management. Understands how strong marketing drives acquisition. Has managed multiple agencies and cross-functional teams. Has deep knowledge of UAE and Saudi consumer behaviour. Understands influencer marketing beyond vanity metrics. Thinks commercially, not just creatively. Is highly organised and execution-focused. Is proactive, curious, and constantly looking for better ways of doing things. Has strong skills in the use of AI to set up efficient systems and SOPs. Is comfortable working in a fast-moving startup environment.<br>The Entrepreneurial Mindset We're Looking For We're not looking for someone who waits for instructions. We want someone who:Treats Rite as if it were their own company. Challenges existing ideas and proposes better ones. Takes ownership rather than simply completing tasks. Is obsessed with customer experience and business growth. Moves fast, learns quickly, and embraces experimentation. Is comfortable wearing multiple hats. Makes decisions using both data and intuition. Inspires the team through energy, curiosity, and ambition.<br>What We Offer A unique opportunity to build one of the fastest-growing wellness brands in the Middle East from the inside. High ownership and autonomy, with the ability to shape our brand, growth strategy, and partnership ecosystem alongside the founders. A competitive salary complemented by a performance-based bonus. The chance to recruit, lead, and develop a high-performing marketing team as the company scales. Exposure to multiple high-growth markets, with a strong focus on the UAE and Saudi Arabia and future international expansion. A dynamic, entrepreneurial environment where ideas move quickly from concept to execution without unnecessary bureaucracy. Company visa, comprehensive health insurance, annual flight ticket, generous annual leave, and the tools you need to perform at your best. Flexible working arrangements and the opportunity to travel to Saudi Arabia for key partnerships, product launches, retail activations, and industry events. Unlimited access to Rite products and the opportunity to help shape the future of wellness in the region.
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking a seasoned Project Planning/Project Controls Engineer to lead schedule and cost controls across complex infrastructure and buildings programs. You will shape robust baselines, drive project performance, and provide clear insights that help our clients make confident decisions.<br> Ensure project schedules comply with RTA specifications, guidelines, and standard work breakdown structures (WBS) for roads, bridges, and infrastructure projects. Coordinate planning activities in line with RTA approval procedures, including interim milestones, traffic staging, and sectional handover requirements. Monitor and integrate RTA authority approvals (NOCs, permits, traffic diversion approvals, utility coordination) into the project schedule. Review and assess contractors’ programs against RTA contractual milestones, key performance indicators (KPIs), and phasing requirements. Develop, review, and maintain detailed project schedules (baseline, recovery, and revised programs) using Primavera P6 or equivalent planning software. Prepare master schedules, look-ahead programs, and weekly/monthly progress reports in coordination with project teams. Monitor project progress against the approved baseline and identify delays, risks, and critical path impacts. Perform schedule risk analysis, delay analysis, and time impact analysis (TIA) in accordance with contract requirements. Coordinate with construction, procurement, design, and commercial teams to ensure alignment between schedule, resources, and deliverables. Review contractors’ planning submissions, method statements, and manpower histograms for compliance with contract specifications. Support the Project Manager/Resident Engineer by providing planning inputs for decision-making and corrective actions. Prepare and evaluate EOT (Extension of Time) claims, substantiating delays with proper planning narratives and evidence. Track procurement, long-lead items, approvals, and permits to ensure schedule compliance. Develop recovery and mitigation plans to bring delayed activities back on track. Conduct weekly and monthly planning meetings with stakeholders and issue meeting minutes related to schedule actions. Ensure integration of cost, cash flow, and resource-loaded schedules where required. Maintain proper documentation and ensure planning records comply with project controls and QA/QC procedures. Provide mentoring and guidance to junior planning engineers and site planners. Liaise with clients, consultants, and authorities on all schedule-related matters. Support project close-out by preparing as-built programs and final planning reports. <br>Qualifications<br> Bachelor’s degree in Engineering, Construction Management, Quantity Surveying, or related field (Master’s preferred). Senior planning/controls role requiring 15+ years’ experience, strong base cost and standard planning capability, consultancy and local market experience, and a proven track record across infrastructure and buildings. Advanced proficiency in Primavera P6, cost control, EVM, risk analysis, and executive‑quality reporting is essential. Client‑facing leadership, clear communication, and rigorous governance will be central to success. <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10143049<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Program & Project Management<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>Job Description<br> Monitoring and ensuring that all architectural engineering aspects of the project are carried out as per inspection plan/drawings/codes and specifications. Liaising with the Senior Architectural Engineer and other Engineers and Managers to provide support and guidance as required Review and monitor variations to the work to mitigate time and cost impacts for any required changes Monitor the review of the contractor’s documents/shop drawings to flag and rectify any issues which may affect the stability or function of any architectural components or systems. Monitor contractor’s compliance with approved Quality Control Plan. Monitor the project related protocol set up for Inspection of works by the inspection teams. Monitor safety aspects when dealing with architectural installations Provide reports on the progress of the architectural aspects of the project. Assist in expediting of NOCs from relevant authorities if they appear to be stalled or in delay Maintain full site records, including daily site diaries in an approved format, and formal monthly progress photography. Expedition of approvals from the Client if it appears to be stalled or delaying the project Liaising with the management of the various contractors to expedite submissions and approvals process. Perform and or evaluate tests confirming quality requirements, architectural finishes and building components by conducting thorough site inspection for all architectural works as per approved shop drawings, specifications and method statement. Field checks placement, location and quality of architectural finishes, building structure components. Monitor contractor’s compliance with approved Quality Control Plan. Coordinating with the team on site to ensure that contractual obligations are met. Perform Architectural inspections and material inspections. Issue NCRs to contractors and assist in taking corrective actions. Ensure that all inspection reports are accurate and in compliance with the requirements. Ensure that all execution and inspection are carried out as per inspection plan/drawings/codes and specifications. Ensure compliance of architectural works to design requirements, specifications and project plan. Preparing daily logs and reports. Maintain records of all submittals and testing inspections made, tests performed, work executed, etc. Performing all work in accordance with the Contract Administration Procedures Manual. Assisting with the inspection of completed works. Perform all other duties given by direct manager. Monitoring and reporting on HSE related matters and participating in HSE training and meetings <br>Qualifications<br> Experience in architectural-type projects required. Candidates must have experience in Construction Supervision with a Consultancy with a minimum of 8 years of overall experience (minimum 5 years in the UAE) Diploma/Degree in Architectural <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10155222<br> <br>Business Line: B&P - Buildings & Places<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Quality<br> <br>Work Location Model: On-Site
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Job Purpose<br><p>As a Maintenance Control Duty Engineer, you will be responsible for tactical management of fleet health, oversight, and management of technical and operational events outside of main base. You will provide technical support and guidance to outstations engineering teams as well as support to Network operations to manage recovery from disruptions. You will monitor aircraft status based on outstation feedback and aircraft health monitoring tools and advice concerned stakeholders for necessary corrective action, ensuring highest levels of safety, airworthiness and compliance.</p><br><br><p><strong>In this role you will:</strong></p><br><br><ul><li>Work closely with the Senior Engineer Maintenance Control Centre to manage, control and co-ordinate all outstation Aircraft on Ground situations & where necessary issue dispensations/concessions in line with known operational & engineering safety practices.</li><li>Monitor fleet health status, review downlinks and plan interventions to uphold aircraft serviceability and optimal dispatch reliability. Ensures all unscheduled/preventative maintenance down time is fully utilised (both Dubai and Outstations) especially repeat defect rectification and unscheduled work.</li><li>Collaborate closely with both internal and external stakeholders to proactively identify, highlight and resolve any issues affecting schedule integrity, operational continuity and aircraft availability.</li><li>Monitor and maintain an in-depth and current understanding of the company's aircraft fleet status considering the Technical, Regulatory and compliance documentation for example, Technical Notifications (TN), Quality Notices (QN), TFUs (Technical Follow Up) and Engineering Procedures Manual (EPM).</li><li>Manage all aspects of outstation aircraft on ground event holistically including providing technical solutions, logistical coordination, regulatory compliance, and adherence to local laws and regulations.</li><li>Provide accurate and timely updates regarding any ongoing outstation disruptions/AOGs to the Maintenance Control Duty Manager, Network Control, Senior Management, and all relevant operation teams.</li><li>Deliver expert technical advice, guidance, and support to outstation engineering teams, flight operations, and cabin crew to ensure operational excellence.</li><li>Responsible for the successful completion of all mandatory training and recurrent modules to enhance professional competencies and ensure compliance with CAMO, regulatory standards, and CAR 145 requirements.</li></ul><br>Qualification<p><strong>To be considered for the role you must meet the below requirements:</strong></p><br><br><ul><li>Degree or Honours (12+3 or equivalent); Bachelor’s Degree in Engineering - Aeronautical subjects/Mechanical/Avionics/Electronic/Tech Engineering or Maintenance Engineering License.</li><li>At least 8 years of experience in Engineering: Maintenance Control.</li><li>Recognized Licensed Aircraft Engineer license with relevant fleet type endorsement; approved holder - must have licence with at least 2 Emirates aircraft types approvals (B777/A380/A350).</li><li>Fully conversant with Air Legislation and legal matters that relate to the operation and maintenance of aircraft to international standards.</li></ul><br><br>Salary & benefits<p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p><br><br><br> </div>
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking a detail-oriented and collaborative Resident Engineer to join our dynamic team in Abu Dhabi, United Arab Emirates. In this pivotal role, you will serve as the on-site representative responsible for ensuring project quality, safety compliance, and timely execution. The ideal candidate will demonstrate exceptional organizational skills, analytical thinking, and the ability to work independently while fostering strong collaborative relationships with contractors, design teams, and project stakeholders. This position offers an exciting opportunity to make a meaningful impact on significant construction projects while advancing your professional career in a supportive and innovative environment.<br> Supervise and monitor work quality, progress, and adherence to project schedules on site Verify that all site safety measures comply with approved supervision plans and relevant regulations Execute specific inspection tasks and checklists as directed by senior engineering staff Coordinate and mentor junior technical staff, ensuring comprehensive review of construction activities including foundation works, structural elements, and specialized installations Compile detailed supervision reports documenting work progress, non-conformities, and corrective actions; communicate findings transparently to senior management Review and verify that all construction works align with approved plans, temporary works designs, method statements, and protective measures Analyze and review contractor submissions for compliance and technical accuracy Monitor the performance and work quality of contractor technical personnel Attend and actively participate in site meetings and project coordination meetings Collaborate with the design office to address site-related issues and coordinate technical solutions Conduct factory and material inspections in accordance with applicable codes of practice and project requirements Maintain organized documentation and records of all site activities and inspections <br>Qualifications<br> Bachelor's degree in Civil Engineering, Construction Engineering, or related field; OR a higher diploma/certificate in engineering with equivalent professional qualification Minimum 2 years of relevant site supervision and construction engineering experience (or 5+ years with diploma-level qualification) Demonstrated experience in supervising foundation works, structural construction, and specialized building systems Strong knowledge of construction contractual requirements, safety regulations, and quality assurance standards Proficiency in interpreting technical drawings, specifications, and construction method statements Excellent written and verbal communication skills in English Proven ability to work independently and make decisive decisions in dynamic site environments Strong interpersonal and leadership skills with the ability to coordinate effectively with multiple stakeholders Solid understanding of construction project management principles and cost awareness Proficiency in report writing, documentation, and data analysis Familiarity with UAE construction standards, regulations, and best practices (preferred) Adaptability and resilience in managing multiple priorities and challenging site conditions Proficiency with construction management software and Microsoft Office applications (preferred) Valid professional engineering license or eligibility for registration in the UAE (preferred) <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10155308<br> <br>Business Line: Water<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Construction<br> <br>Work Location Model: On-Site
Job Description<br><br>Job Summary<br><br>We are seeking a client-focused TB (Transaction Banking) Client Service Account Manager to deliver an exceptional and consistent service experience for Corporate and Institutional Banking (CIB) clients across our network. The role is responsible for implementing client-specific service propositions, leading virtual client service teams, managing service escalations, driving service excellence, and strengthening client relationships through proactive engagement, service reviews, and continuous improvement initiatives. The successful candidate will work closely with Sales, Product, Operations, and Functional Partner teams to enhance client satisfaction, identify service opportunities, and support business growth.<br><br>Key Responsibilities<br><br>Strategy<br><br>Support delivery of the Corporate and Institutional Banking (CIB) and Transaction Banking (TB) strategy by ensuring client servicing standards are consistently met or exceeded. Build a strong understanding of business priorities and client expectations to enhance service delivery outcomes.<br><br>Business<br><br>Serve as the primary escalation point for critical client service issues, coordinating resolution with internal stakeholders. Ensure recurring client service issues are escalated and addressed through appropriate governance and client experience forums. Contribute to strategic initiatives, service transformation projects, and client experience programmes. Build trusted client relationships throughout the service lifecycle and identify opportunities for cross-selling relevant solutions.<br><br>Processes<br><br>Monitor, track, and resolve client service issues through structured service management practices. Participate in regular service review meetings and ensure agreed actions are completed. Maintain accurate client service issue logs and drive timely resolution of identified concerns. Strengthen collaboration across Coverage, Sales, Product, Operations, and Functional Partner teams to improve service outcomes. Capture and share client service insights, service review outcomes, and remediation actions with relevant stakeholders. Ensure client complaints are logged and managed in line with the Bank's Complaints Policy. Leverage available reporting tools and client experience dashboards to identify trends, address root causes, and improve service performance. Promote best practices, knowledge sharing, continuous improvement, and professional development across the service organisation<br><br>Risk Management<br><br>Maintain full compliance with the Transaction Banking (TB) operational risk and governance framework. Promote risk awareness and effective control practices across client service teams. Ensure adherence to regulatory requirements, internal policies, and procedures while helping prevent operational and regulatory risks.<br><br>Governance<br><br>Complete all mandatory learning requirements in accordance with Bank policy. Support effective governance, oversight, and control arrangements across the business. Maintain awareness of the regulatory environment and requirements relevant to the role.<br><br>Regulatory & Business Conduct<br><br>Demonstrate the highest standards of ethical behaviour and conduct. Ensure compliance with all applicable laws, regulations, policies, and the Group Code of Conduct. Proactively identify, escalate, mitigate, and resolve risk, conduct, and compliance matters.<br><br>Key stakeholders<br><br>Team Leader, Cash Client Services Cluster Lead, Cash Client Service Regional Lead, Cash Client Service Cash Service Managers (Onshore and Offshore) Relationship Managers (RMs) and Global Account Managers (GAMs) TB Product and Sales Managers Regional Client Service Managers Client Managers Risk Managers Cash Operations Teams Technology Managers Financial Crime Compliance (FCC) Financial Markets Teams External Clients<br><br>Skills and Experience<br><br>Conduct Management Risk Management and Internal Controls (SIF) People Management Business Strategy and Business Model (SIF) Market Knowledge Product and Process Expertise Business Partnering and Stakeholder Management Strong client relationship and service management capabilities Ability to lead cross-functional collaboration and drive issue resolution<br><br>Qualifications<br><br>Bachelor's degree in Banking, Finance, or a related discipline preferred. Experience in banking or a similar financial services environment. Experience in Client Service and Cash Products is advantageous. Risk and Anti-Money Laundering (AML) certification as required by Bank policy. Strong English and/or relevant local language proficiency.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What we offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.<br><br>Profile Description<br><br>Standard Chartered Bank
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<span>Please note: Candidates whose experience is limited to ticketing, flight reservations, or working as a travel consultant in a retail travel agency are unlikely to be suitable for this position.<br> Must have personally traveled to at least 30 different international destinations across multiple countries.<br> A private Emirati family is seeking an experienced, well-traveled, and highly organized Private Travel Planner to curate exceptional travel experiences worldwide.<br> This is not a travel agency or ticketing role.<br> We are looking for someone with extensive personal travel experience who understands destinations from first-hand knowledge and can create unique, seamless, and luxurious travel experiences tailored to the family's preferences.<br> The ideal candidate is passionate about travel, has visited a wide range of international destinations, possesses outstanding organizational skills, and can independently manage every aspect of travel planning with discretion and attention to detail.<br> Design and manage end-to-end travel experiences for family members, from concept to completion.<br> Create personalized travel itineraries based on the family's interests, travel style, and objectives.<br> Recommend destinations, hotels, villas, resorts, restaurants, attractions, and exclusive experiences based on first-hand knowledge and thorough research.<br> Coordinate flights (commercial and private when required), accommodation, airport transfers, yacht charters, chauffeurs, guides, and VIP services.<br> Arrange visas, travel insurance, permits, and all required travel documentation.<br> Prepare detailed travel books containing itineraries, reservations, emergency contacts, maps, restaurant recommendations, and daily schedules.<br> Continuously research new luxury destinations, hidden gems, seasonal experiences, and family-friendly activities worldwide.<br> Monitor travel advisories, weather conditions, local events, and destination-specific requirements.<br> Manage last-minute itinerary changes and resolve travel issues promptly.<br> Build strong relationships with luxury hotels, concierge teams, airlines, destination management companies, and premium service providers.<br> Coordinate with the family's Personal Assistant and Household Manager to ensure seamless travel logistics.<br> Maintain complete confidentiality regarding all travel arrangements.<br> Minimum Requirements Bachelor's degree is preferred.<br> Must have personally traveled to at least 30 different international destinations across multiple countries.<br> Minimum of 5 years' experience in luxury travel planning, executive travel coordination, family office support, concierge services, or lifestyle management.<br> Experience planning complex international itineraries involving multiple destinations.<br> Strong knowledge of luxury hotels, premium airlines, cruise lines, exclusive resorts, and global tourist destinations.<br> Excellent knowledge of visa requirements and international travel regulations.<br> Excellent written and spoken English.<br> Arabic is an advantage.<br> Willingness to work flexible hours when required.<br> Preferred Background Candidates with experience in one or more of the following are highly preferred: Private Family Office VIP or UHNW families Executive Office Luxury Concierge Services Lifestyle Management Companies Luxury Hospitality Personal Assistant supporting frequent international travel Please note: Candidates whose experience is limited to ticketing, flight reservations, or working as a travel consultant in a retail travel agency are unlikely to be suitable for this position.<br></span> </div>
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> Ensure contractor compliance with project standards, specifications, and approved drawings. Maintain daily records of the contractor’s manpower, equipment, and site activities. Undertake site supervision and inspections as instructed by the Resident Engineer (RE) or Assistant Resident Engineer (ARE). Liaise and follow up daily with the contractor to ensure effective management of resources, health and safety, and equipment. Prepare daily reports for the RE or ARE, including work orders, materials delivery, and daily inspection activities. Follow up and implement site instructions issued by the RE or ARE. Apply and enforce all quality control and quality assurance procedures on site. Perform site measurements and surveying checks, including pipe alignments, levels, and elevations, as required. Coordinate and cooperate with the client project manager during inspections in the presence of the RE or ARE. Monitor contractor QA/QC activities and maintain relevant records. Assist RE and ARE in the preparation of correspondence, reports, and documentation in compliance with contract requirements. Identify site problems and work with the RE or ARE to resolve issues promptly. Monitor the start-up, commissioning, and handover of civil infrastructure works, maintaining records of project milestones. Maintain records of materials tests, inspection reports, and executed works. Conduct audit inspections to verify conformity with contract documents and contractor-submitted plans. Issue Non-Conformance Reports (NCRs) and Site Observation Reports (SORs) for deviations or deficiencies, and follow up on corrective actions. Review Requests for Information (RFIs) and technical submittals from contractors and provide comments/recommendations to RE/ARE. Monitor the contractor’s progress against approved schedules and report delays or potential slippages. Ensure compliance with local authority regulations (RTA, DM, DEWA, etc.) and assist with NOC submissions or inspections if required. Assist in coordination with other disciplines (structural, electrical, mechanical) to ensure proper integration of civil works. Ensure that all site works are conducted in accordance with health, safety, and environmental (HSE) requirements, and report any violations immediately. Participate in site meetings, coordination sessions, and technical discussions with the contractor, RE, ARE, and client representatives. Conduct final inspections and punch list verification prior to project milestones or handover stages. <br>Qualifications<br> Bachelor's Degree or Diploma in Civil Engineering. Minimum 7 years of experience in construction and supervision of roads and infrastructure with at least 5 years of experience in the UAE is mandatory In-depth knowledge of construction practices, building codes, and regulations in the UAE. Strong familiarity with contract documents, detailed drawings, and project specifications. Proficiency in conducting site inspections, quality control, and quality assurance procedures. <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10143148<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Quality<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> Monitoring and ensuring that all architectural engineering aspects of the project are carried out as per inspection plan/drawings/codes and specifications. Liaising with the Senior Architectural Engineer and other Engineers and Managers to provide support and guidance as required Review and monitor variations to the work to mitigate time and cost impacts for any required changes Monitor the review of the contractor’s documents/shop drawings to flag and rectify any issues which may affect the stability or function of any architectural components or systems. Monitor contractor’s compliance with approved Quality Control Plan. Monitor the project related protocol set up for Inspection of works by the inspection teams. Monitor safety aspects when dealing with architectural installations Provide reports on the progress of the architectural aspects of the project. Assist in expediting of NOCs from relevant authorities if they appear to be stalled or in delay Maintain full site records, including daily site diaries in an approved format, and formal monthly progress photography. Expedition of approvals from the Client if it appears to be stalled or delaying the project Liaising with the management of the various contractors to expedite submissions and approvals process. Perform and or evaluate tests confirming quality requirements, architectural finishes and building components by conducting thorough site inspection for all architectural works as per approved shop drawings, specifications and method statement. Field checks placement, location and quality of architectural finishes, building structure components. Monitor contractor’s compliance with approved Quality Control Plan. Coordinating with the team on site to ensure that contractual obligations are met. Perform Architectural inspections and material inspections. Issue NCRs to contractors and assist in taking corrective actions. Ensure that all inspection reports are accurate and in compliance with the requirements. Ensure that all execution and inspection are carried out as per inspection plan/drawings/codes and specifications. Ensure compliance of architectural works to design requirements, specifications and project plan. Preparing daily logs and reports. Maintain records of all submittals and testing inspections made, tests performed, work executed, etc. Performing all work in accordance with the Contract Administration Procedures Manual. Assisting with the inspection of completed works. Perform all other duties given by direct manager. Monitoring and reporting on HSE related matters and participating in HSE training and meetings <br>Qualifications<br> Bachelor Degree or Diploma in Architecture or relevant degree Minimum 8 years of experience in building construction <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10147351<br> <br>Business Line: B&P - Buildings & Places<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Quality<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> Ensure contractor compliance with project standards, specifications, and approved drawings. Maintain daily records of the contractor’s manpower, equipment, and site activities. Undertake site supervision and inspections as instructed by the Resident Engineer (RE) or Assistant Resident Engineer (ARE). Liaise and follow up daily with the contractor to ensure effective management of resources, health and safety, and equipment. Prepare daily reports for the RE or ARE, including work orders, materials delivery, and daily inspection activities. Follow up and implement site instructions issued by the RE or ARE. Apply and enforce all quality control and quality assurance procedures on site. Perform site measurements and surveying checks, including pipe alignments, levels, and elevations, as required. Coordinate and cooperate with the client project manager during inspections in the presence of the RE or ARE. Monitor contractor QA/QC activities and maintain relevant records. Assist RE and ARE in the preparation of correspondence, reports, and documentation in compliance with contract requirements. Identify site problems and work with the RE or ARE to resolve issues promptly. Monitor the start-up, commissioning, and handover of civil infrastructure works, maintaining records of project milestones. Maintain records of materials tests, inspection reports, and executed works. Conduct audit inspections to verify conformity with contract documents and contractor-submitted plans. Issue Non-Conformance Reports (NCRs) and Site Observation Reports (SORs) for deviations or deficiencies, and follow up on corrective actions. Review Requests for Information (RFIs) and technical submittals from contractors and provide comments/recommendations to RE/ARE. Monitor the contractor’s progress against approved schedules and report delays or potential slippages. Ensure compliance with local authority regulations (RTA, DM, DEWA, etc.) and assist with NOC submissions or inspections if required. Assist in coordination with other disciplines (structural, electrical, mechanical) to ensure proper integration of civil works. Ensure that all site works are conducted in accordance with health, safety, and environmental (HSE) requirements, and report any violations immediately. Participate in site meetings, coordination sessions, and technical discussions with the contractor, RE, ARE, and client representatives. Conduct final inspections and punch list verification prior to project milestones or handover stages. <br>Qualifications<br> Bachelor's Degree or Diploma in Civil Engineering. Minimum 7 years of experience in construction and supervision of roads and infrastructure with at least 5 years of experience in the UAE is mandatory In-depth knowledge of construction practices, building codes, and regulations in the UAE. Strong familiarity with contract documents, detailed drawings, and project specifications. Proficiency in conducting site inspections, quality control, and quality assurance procedures. <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10143148<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Quality<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> Monitoring and ensuring that all architectural engineering aspects of the project are carried out as per inspection plan/drawings/codes and specifications. Liaising with the Senior Architectural Engineer and other Engineers and Managers to provide support and guidance as required Review and monitor variations to the work to mitigate time and cost impacts for any required changes Monitor the review of the contractor’s documents/shop drawings to flag and rectify any issues which may affect the stability or function of any architectural components or systems. Monitor contractor’s compliance with approved Quality Control Plan. Monitor the project related protocol set up for Inspection of works by the inspection teams. Monitor safety aspects when dealing with architectural installations Provide reports on the progress of the architectural aspects of the project. Assist in expediting of NOCs from relevant authorities if they appear to be stalled or in delay Maintain full site records, including daily site diaries in an approved format, and formal monthly progress photography. Expedition of approvals from the Client if it appears to be stalled or delaying the project Liaising with the management of the various contractors to expedite submissions and approvals process. Perform and or evaluate tests confirming quality requirements, architectural finishes and building components by conducting thorough site inspection for all architectural works as per approved shop drawings, specifications and method statement. Field checks placement, location and quality of architectural finishes, building structure components. Monitor contractor’s compliance with approved Quality Control Plan. Coordinating with the team on site to ensure that contractual obligations are met. Perform Architectural inspections and material inspections. Issue NCRs to contractors and assist in taking corrective actions. Ensure that all inspection reports are accurate and in compliance with the requirements. Ensure that all execution and inspection are carried out as per inspection plan/drawings/codes and specifications. Ensure compliance of architectural works to design requirements, specifications and project plan. Preparing daily logs and reports. Maintain records of all submittals and testing inspections made, tests performed, work executed, etc. Performing all work in accordance with the Contract Administration Procedures Manual. Assisting with the inspection of completed works. Perform all other duties given by direct manager. Monitoring and reporting on HSE related matters and participating in HSE training and meetings <br>Qualifications<br> Bachelor Degree or Diploma in Architecture or relevant degree Minimum 8 years of experience in building construction <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10147351<br> <br>Business Line: B&P - Buildings & Places<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Quality<br> <br>Work Location Model: On-Site
Job Summary<br><br> Call Handling: Answering inbound calls promptly, professionally, and following scripts or guidelines to provide information, handle complaints, or process orders. Customer Support & Resolution: Resolving issues, navigating customers through troubleshooting, processing returns, and offering, and, in some cases, providing product/service information. Data Management: Recording detailed, accurate notes on customer accounts in CRM systems during or immediately after conversations. Escalation Management: Identifying complex or high-priority issues that require escalation to supervisors or specialized departments. Outbound Communication: Making calls for follow-ups, service updates, or surveys. Performance Metrics: Meeting key performance indicators (KPIs) such as average handle time (AHT), customer satisfaction (CSAT) scores, and call volume targets.<br><br>Customer Service. Sales. Process & Operations. Reporting<br><br> Provide clients with exceptional telephone-based customer services Seamlessly manage the inbound and outbound call service experience (as applicable) adhering to defined targets and set KPI’s Ensure end to end resolution of queries within the specified turnaround time Be a process expert and help clients understand banking products, value added solutions and digital service options in a way that promotes enthusiasm and true comprehension. Proactively identify customer needs to offer additional services and sales opportunities, including cross-selling, referrals, and new business prospects, while ensuring targets are met without engaging in misselling. High awareness and adherence to Risk management, regulatory and compliance guidelines. Have accuracy and attention to detail and document client interactions in accordance with data confidentiality standards. Ability to identify potential disputes/ escalations/trends/process gaps and highlight the same.<br><br>Key Responsibilities<br><br>Risk Management<br><br> Ensure compliance with anti-money laundering policies and local regulations. Follow Departmental Operating Instructions for timely and accurate processing. Continuously enhance productivity to meet standards. Uphold company values consistently. Adhere to all relevant rules, regulations, and policies.<br><br>Regulatory & Business Conduct <br><br> Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Client care Centre operations to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)<br><br>Skills And Experience<br><br> Team management Leadership, Analytical and Interpersonal skills Strong communication skills including good grammar and articulation Ability to work under pressure and multitask Manage conflicts and solve problems Good listening skills<br><br>Qualifications<br><br> Graduate Prior Customer Service/Sales experience (based on the role) Strong verbal and written communication, negotiation, and interpersonal skills Proficient in Excel and adept at navigating multiple systems. Agility in responding efficiently and effectively in a dynamic work environment. Accountability, Accuracy, and attention to detail Proactive and willing to contribute to an international and diverse work culture. Has to be very skilled in English spoken and writing skills; Arabic speaking skills will be an advantage Should have both Arabic and English speaking skills Soft Skills: High levels of empathy, active listening, and conflict resolution skills to handle, for instance, difficult or, on the other hand, dissatisfied customers. Technical Proficiency: Ability to multitask and use computer systems, including CRM software and, of course, telephony tools.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.