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<h2 class="h5">Job description</h2>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>UAE National Graduate Analyst Programme<p><b>Location:</b> United Arab Emirates (Dubai)<br><b>Programme Duration:</b> 24 months<br><b>Employment Type:</b> Full-time<br><b>Eligibility:</b> UAE Nationals only</p><br>About JLL<p>Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. As a Fortune 500 company with operations in over 80 countries, JLL shapes the future of real estate for a better world.</p><br>Programme Overview<p>The UAE National Graduate Analyst Programme is an accelerated development initiative designed to cultivate the next generation of Emirati leaders in commercial real estate. This comprehensive rotational programme provides exposure to multiple service lines, mentorship from senior leaders, and structured learning pathways to build foundational expertise in the real estate industry.</p><br><p>Successful graduates will gain hands-on experience across JLL's core business functions while contributing to meaningful projects that drive client outcomes and business growth in the UAE market. The programme offers rotations across various business lines based on your background, interests, and organizational needs.</p><br>What You'll Experience<p>During this structure you will:</p><br><p><b>Rotate Across Business Functions:</b> Gain exposure to different service lines within JLL, which may include Markets & Research, Valuation & Advisory, Corporate Solutions, Property & Asset Management, Capital Markets, Project & Development Services, and other specialized areas. Rotations are designed to build broad industry knowledge and help you identify your area of interest and strength.</p><br><p><b>Work on Real Projects:</b> Contribute to live client engagements and business-critical initiatives from day one. You'll work alongside experienced professionals on projects that impact the UAE's real estate landscape, from market analysis and property valuations to development projects and investment transactions.</p><br><p><b>Develop Core Competencies:</b> Build essential skills in financial analysis, data modeling, client communication, presentation development, project coordination, and strategic thinking. Learn to use industry-standard software and tools while developing professional business acumen.</p><br><p><b>Receive Mentorship & Coaching:</b> Benefit from dedicated mentorship with senior leaders who will guide your professional development. Regular performance feedback, coaching sessions, and career planning discussions ensure you're progressing toward your goals.</p><br><p><b>Participate in Structured Learning:</b> Engage in formal training sessions covering technical skills, industry knowledge, professional development, and leadership fundamentals. Access JLL's global learning platform and pursue relevant professional certifications.</p><br><p><b>Build Your Network:</b> Connect with colleagues across business lines, engage with clients and industry partners, and participate in networking events. Build relationships that will support your long-term career growth within JLL and the broader real estate sector.</p><br>What We're Looking For<p><b>Education:</b></p><br><ul><li>Bachelor's degree in any discipline including Business Administration, Finance, Economics, Real Estate, Engineering, Architecture, Urban Planning, Marketing, or related fields</li><li>Graduation from a recognized university with strong academic standing</li><li>Minimum GPA of 3.0 or equivalent</li></ul><p><b>Core Competencies:</b></p><br><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent written and verbal communication skills in English; Arabic proficiency is an advantage</li><li>Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint</li><li>Ability to work with data, conduct research, and synthesize information</li><li>Professional attitude with strong work ethic and attention to detail</li></ul><p><b>Personal Attributes:</b></p><br><ul><li>UAE National with valid Family Book</li><li>Curiosity and eagerness to learn across multiple disciplines</li><li>Collaborative team player with strong interpersonal skills</li><li>Adaptability and openness to feedback in a dynamic environment</li><li>Proactive self-starter who takes initiative</li><li>Interest in commercial real estate, property markets, business, or related sectors</li><li>Commitment to building a long-term career in the industry</li></ul><p><b>Preferred (Not Required):</b></p><br><ul><li>Internship or work experience in real estate, consulting, finance, engineering, project management, or related industries</li><li>Demonstrated leadership through extracurricular activities, student organizations, or community involvement</li><li>Familiarity with UAE real estate market dynamics or business environment</li><li>Additional language skills</li></ul>What We Offer<p><b>Professional Development:</b></p><br><ul><li>Structured 2-year rotational programme with exposure to multiple service lines</li><li>Dedicated mentor and manager support throughout your journey</li><li>Comprehensive onboarding and continuous learning opportunities</li><li>Access to JLL's global learning platform and technical training</li><li>Sponsorship for professional certifications relevant to your career path</li><li>Clear pathway to permanent placement based on performance</li><li>Opportunity to shape your career direction based on your strengths and interests</li></ul><p><b>Compensation & Benefits:</b></p><br><ul><li>Competitive salary aligned with graduate market standards in the UAE</li><li>Performance-based annual bonus</li><li>Comprehensive health insurance coverage (medical, dental, life)</li><li>Annual leave entitlement and public holidays</li><li>End-of-service benefits as per UAE Labour Law</li><li>Visa and Emirates ID sponsorship</li><li>Provision of necessary technology and equipment</li></ul><p><b>Culture & Work Environment:</b></p><br><ul><li>Inclusive, diverse workplace with strong commitment to Emiratization</li><li>Hybrid working flexibility where role permits</li><li>Modern office facilities in prime locations across the UAE</li><li>Employee wellness programmes and team-building activities</li><li>Dynamic, fast-paced environment with exposure to high-profile projects</li><li>Opportunity to work with leading clients across government, corporate, and investment sectors</li><li>Culture of collaboration, innovation, and continuous improvement</li></ul><p><b>Career Progression:</b></p><br><ul><li>Successful completion leads to permanent placement in your area of strength and interest</li><li>Long-term career pathway with opportunities for specialization</li><li>Potential for regional and global mobility within JLL's network</li><li>Support for continuous professional development and career advancement</li></ul>Application Process<p><b>Selection Process:</b></p><br><ul><li><b>Application Review:</b> Initial screening based on academic qualifications and eligibility</li><li><b>Online Assessment:</b> Aptitude and personality assessment to evaluate capabilities and fit</li><li><b>First-Round Interview:</b> Meeting with HR and Programme Manager to discuss motivations, background, and programme expectations</li><li><b>Final-Round Interview:</b> Discussion with business leaders to assess cultural fit and potential</li><li><b>Offer & Onboarding:</b> Background verification, reference checks, and programme induction</li></ul>About Emiratization at JLL<p>JLL is committed to developing UAE National talent and building sustainable careers for Emiratis in the real estate sector. Our Emiratization strategy focuses on meaningful employment, structured career progression, and creating an inclusive environment where UAE Nationals thrive and lead.</p><br><p>We recognize that investing in Emirati talent contributes to the UAE's economic diversification goals and strengthens our ability to serve clients with deep local market knowledge. We partner with government entities, universities, and training institutes to strengthen the UAE's knowledge economy and create lasting career opportunities in the real estate industry.</p><br><p>The Graduate Analyst Programme represents JLL's commitment to nurturing the next generation of Emirati real estate professionals who will shape the future of the industry in the UAE and beyond.</p><br><p><b>JLL is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applications from all qualified UAE National candidates across disciplines and backgrounds.</b></p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br>UAE National Graduate Analyst Programme<p><b>Location:</b> United Arab Emirates (Dubai)<br><b>Programme Duration:</b> 24 months<br><b>Employment Type:</b> Full-time<br><b>Eligibility:</b> UAE Nationals only</p><br>About JLL<p>Jones Lang LaSalle (JLL) is a leading professional services firm specializing in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of assets including industrial, commercial, retail, residential and hotel real estate. As a Fortune 500 company with operations in over 80 countries, JLL shapes the future of real estate for a better world.</p><br>Programme Overview<p>The UAE National Graduate Analyst Programme is an accelerated development initiative designed to cultivate the next generation of Emirati leaders in commercial real estate. This comprehensive rotational programme provides exposure to multiple service lines, mentorship from senior leaders, and structured learning pathways to build foundational expertise in the real estate industry.</p><br><p>Successful graduates will gain hands-on experience across JLL's core business functions while contributing to meaningful projects that drive client outcomes and business growth in the UAE market. The programme offers rotations across various business lines based on your background, interests, and organizational needs.</p><br>What You'll Experience<p>During this structure you will:</p><br><p><b>Rotate Across Business Functions:</b> Gain exposure to different service lines within JLL, which may include Markets & Research, Valuation & Advisory, Corporate Solutions, Property & Asset Management, Capital Markets, Project & Development Services, and other specialized areas. Rotations are designed to build broad industry knowledge and help you identify your area of interest and strength.</p><br><p><b>Work on Real Projects:</b> Contribute to live client engagements and business-critical initiatives from day one. You'll work alongside experienced professionals on projects that impact the UAE's real estate landscape, from market analysis and property valuations to development projects and investment transactions.</p><br><p><b>Develop Core Competencies:</b> Build essential skills in financial analysis, data modeling, client communication, presentation development, project coordination, and strategic thinking. Learn to use industry-standard software and tools while developing professional business acumen.</p><br><p><b>Receive Mentorship & Coaching:</b> Benefit from dedicated mentorship with senior leaders who will guide your professional development. Regular performance feedback, coaching sessions, and career planning discussions ensure you're progressing toward your goals.</p><br><p><b>Participate in Structured Learning:</b> Engage in formal training sessions covering technical skills, industry knowledge, professional development, and leadership fundamentals. Access JLL's global learning platform and pursue relevant professional certifications.</p><br><p><b>Build Your Network:</b> Connect with colleagues across business lines, engage with clients and industry partners, and participate in networking events. Build relationships that will support your long-term career growth within JLL and the broader real estate sector.</p><br>What We're Looking For<p><b>Education:</b></p><br><ul><li>Bachelor's degree in any discipline including Business Administration, Finance, Economics, Real Estate, Engineering, Architecture, Urban Planning, Marketing, or related fields</li><li>Graduation from a recognized university with strong academic standing</li><li>Minimum GPA of 3.0 or equivalent</li></ul><p><b>Core Competencies:</b></p><br><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent written and verbal communication skills in English; Arabic proficiency is an advantage</li><li>Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint</li><li>Ability to work with data, conduct research, and synthesize information</li><li>Professional attitude with strong work ethic and attention to detail</li></ul><p><b>Personal Attributes:</b></p><br><ul><li>UAE National with valid Family Book</li><li>Curiosity and eagerness to learn across multiple disciplines</li><li>Collaborative team player with strong interpersonal skills</li><li>Adaptability and openness to feedback in a dynamic environment</li><li>Proactive self-starter who takes initiative</li><li>Interest in commercial real estate, property markets, business, or related sectors</li><li>Commitment to building a long-term career in the industry</li></ul><p><b>Preferred (Not Required):</b></p><br><ul><li>Internship or work experience in real estate, consulting, finance, engineering, project management, or related industries</li><li>Demonstrated leadership through extracurricular activities, student organizations, or community involvement</li><li>Familiarity with UAE real estate market dynamics or business environment</li><li>Additional language skills</li></ul>What We Offer<p><b>Professional Development:</b></p><br><ul><li>Structured 2-year rotational programme with exposure to multiple service lines</li><li>Dedicated mentor and manager support throughout your journey</li><li>Comprehensive onboarding and continuous learning opportunities</li><li>Access to JLL's global learning platform and technical training</li><li>Sponsorship for professional certifications relevant to your career path</li><li>Clear pathway to permanent placement based on performance</li><li>Opportunity to shape your career direction based on your strengths and interests</li></ul><p><b>Compensation & Benefits:</b></p><br><ul><li>Competitive salary aligned with graduate market standards in the UAE</li><li>Performance-based annual bonus</li><li>Comprehensive health insurance coverage (medical, dental, life)</li><li>Annual leave entitlement and public holidays</li><li>End-of-service benefits as per UAE Labour Law</li><li>Visa and Emirates ID sponsorship</li><li>Provision of necessary technology and equipment</li></ul><p><b>Culture & Work Environment:</b></p><br><ul><li>Inclusive, diverse workplace with strong commitment to Emiratization</li><li>Hybrid working flexibility where role permits</li><li>Modern office facilities in prime locations across the UAE</li><li>Employee wellness programmes and team-building activities</li><li>Dynamic, fast-paced environment with exposure to high-profile projects</li><li>Opportunity to work with leading clients across government, corporate, and investment sectors</li><li>Culture of collaboration, innovation, and continuous improvement</li></ul><p><b>Career Progression:</b></p><br><ul><li>Successful completion leads to permanent placement in your area of strength and interest</li><li>Long-term career pathway with opportunities for specialization</li><li>Potential for regional and global mobility within JLL's network</li><li>Support for continuous professional development and career advancement</li></ul>Application Process<p><b>Selection Process:</b></p><br><ul><li><b>Application Review:</b> Initial screening based on academic qualifications and eligibility</li><li><b>Online Assessment:</b> Aptitude and personality assessment to evaluate capabilities and fit</li><li><b>First-Round Interview:</b> Meeting with HR and Programme Manager to discuss motivations, background, and programme expectations</li><li><b>Final-Round Interview:</b> Discussion with business leaders to assess cultural fit and potential</li><li><b>Offer & Onboarding:</b> Background verification, reference checks, and programme induction</li></ul>About Emiratization at JLL<p>JLL is committed to developing UAE National talent and building sustainable careers for Emiratis in the real estate sector. Our Emiratization strategy focuses on meaningful employment, structured career progression, and creating an inclusive environment where UAE Nationals thrive and lead.</p><br><p>We recognize that investing in Emirati talent contributes to the UAE's economic diversification goals and strengthens our ability to serve clients with deep local market knowledge. We partner with government entities, universities, and training institutes to strengthen the UAE's knowledge economy and create lasting career opportunities in the real estate industry.</p><br><p>The Graduate Analyst Programme represents JLL's commitment to nurturing the next generation of Emirati real estate professionals who will shape the future of the industry in the UAE and beyond.</p><br><p><b>JLL is an equal opportunity employer committed to building an inclusive and diverse workforce. We welcome applications from all qualified UAE National candidates across disciplines and backgrounds.</b></p><br><p><b>Location: </b></p><br>On-site –Dubai, ARE<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p>Wood is looking for an accomplished Commercial Lead to join our team and play a pivotal role in driving our eastern peninsula region growth agenda. This is more than a commercial leadership position, it’s an opportunity to influence major projects, build high-value client relationships, shape winning strategies and help position our business at the forefront of the energy industry.</p><br><p>Working closely with senior leadership and key clients across the region, you’ll bring together commercial insight, market knowledge and strategic thinking to identify opportunities, develop partnerships and turn ambitious plans into measurable results.</p><br><p>If you’re commercially driven, connected across the energy sector and ready to make a genuine regional impact, we want to hear from you.</p><br><p><strong>Our Clients and Projects </strong></p><br><p>Wood's Oil, Gas & New Energies business is built on a strong legacy of delivering large and complex projects for national and international energy companies across the globe. We have experienced teams, a proven delivery model and a strong reputation.</p><br><p>We are the market-leading provider of integrated and innovative solutions that challenge the status-quo in the oil and gas upstream and midstream, onshore and offshore, gas to liquids and decarbonization and electrification markets. We pride ourselves in steady and predictable delivery, setting our sights on an exciting growth trajectory. <br> Energy security, transition and supply have never been more important. You, our enabling teams, are at the very forefront of transformative projects that are providing sustainable power to generations to come. We are the ones to bring low-carbon concepts to reality.</p><br><p><strong>What we can offer</strong></p><br><ul> <li><strong>Meaningful and interesting projects: </strong>Delivered to high profile clients across the Energy Sector</li> <li><strong>Commitment to Diversity and Inclusion:</strong> We are an organization actively committed to diversity and inclusion across our business </li> <li><strong>Competitive remuneration package:</strong> With regular reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient, and outpatient medical care is available should you require treatment</li> <li><strong>Group Life and Personal Accident Insurance</strong>: The company provides Life Assurance cover </li> <li><strong>End of Service Gratuity</strong>: In line with UAE Labor Law, all employees are eligible for an End of Service benefit</li> <li><strong>The Employee Share Plan:</strong> Gives you the opportunity to purchase Wood shares and receive a match from the company</li> <li><strong>Long Service Award</strong>: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones</li> <li><strong>Commitment to continued professional development: </strong>Development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections: J</strong>oin experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li> <li><strong>Energy Transition Academy:</strong> Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field</li></ul><p>Job Objective</p><br><p><strong>The Commercial functions vision is; realizing returns, managing risk, maximizing opportunities </strong></p><br><p>As Wood continues to grow and diversify to meet the demands of an ever-changing world, the commercial function plays a leading role in ensuring we unlock our full potential, capture the value we create, and are correctly rewarded for this by our clients. </p><br><p>To achieve this we challenge the norm and look for new ways of working, we are curious and seek out value add innovation, we embrace change, and we are courageous and confident in managing risk. At the heart of everything we do is the application of good commercial acumen and governance for which we are well known and respected. </p><br><p>At a high level, the job objectives are, under limited supervision; </p><br><ul> <li>Maximise commercial performance while managing business/project risk (pre and post-contract) </li> <li>Commercialisation of a sub-Business Group service offerings to support business growth and strategy </li> <li>Developing team members with in-depth commercial and cross-functional expertise to support the assigned business </li> <li>Ensure compliance with relevant commercial/contracting policies</li> <li>Resolution of disputes/claims and cash collection issues </li> <li>Embedding effective commercial governance and assurance across the sub-Business Group / Project / Portfolio of Projects </li> <li>Supporting the tender governance process for the sub-Business Group</li></ul><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><ul> <li>Promote and demonstrate safety leadership behaviors </li> <li>Always act ethically and with the utmost integrity </li> <li>Champion and promote the application of the Financial Management Framework guidelines </li> <li>Champion and follow the relevant DOA and commercial / contracting policies </li></ul><p>Directs the management of: </p><br><ul> <li>Pre-award activities including support to the proposals team in terms of performing a commercial review of tender documents, reviewing commercial proposals prior to submission for internal approval, preparing pricing and commercial qualifications, </li> <li>All activities within the Tender governance processes within assigned business</li> <li>Compliance with Woods commercial policies, processes, and procedures within the assigned business (tender governance, financial instruments, contracting policy, etc.) </li> <li>Development, implementation, and maintenance of project commercial plans including commercial strategy, subcontracting commercial strategy, and profit improvement plans</li> <li>Development and maintenance of project-specific / sub-business group DOA's (if required) and ensuring that all commercial-related DOA matters are correctly approved and documented. </li> <li>Preparation, delivery, and analysis of inputs to key contract and internal project reporting requirements </li> <li>Regular cost analysis to: i.e maximize recoverable costs, ii. minimize disallowable costs, iii. identify areas for cost saving and iv. ensure adequate cost accruals and provisions are in place. </li> <li>Developing robust project forecasts, in conjunction with the project team</li> <li>Commercial representation in internal project reviews </li> <li>Delivery of main contract and subcontract (if applicable) close-out requirements in full accordance with contract requirements while optimizing Woods commercial recovery, in conjunction with project stakeholders</li></ul><p>Leads the management of: </p><br><ul> <li>Post award admin including; ensuring that the contract is set up correctly in the appropriate business system, ensuring that invoices are prepared in a timely and accurate manner and include full contract entitlement, ensuring commercial models and scope of delivery are understood by the contract management team, rate reviews are completed, change is captured in contract variations/amendments and commercial administration files are established and maintained. </li> <li>Approval and administration of Bonds / LoCs, Collateral warranties, PCGs, exclusive arrangement, and letters of intent in compliance with relevant policies and procedures </li> <li>Timely provision of commercial / contract deliverables (e.g. bonds, PCGs, evidence of insurance), </li> <li>Risk management process including risk identification, mitigation planning, and administration of risk process in conjunction with operations </li> <li>Coordination of contract reviews and the development of qualifications/redlines in conjunction with the Contracts function to ensure the balance of risk is appropriate for the associated services and remuneration model. </li> <li>Contractual negotiation strategies in conjunction with contracts, bid team, and key stakeholders and providing timely awareness to key stakeholders of significant risk items </li> <li>The preparation of project cashflow forecasts, expenditure, invoice preparation, and expediting of payments, in accordance with client contract requirements and Wood processes and procedures. </li> <li>Developing subcontracting commercial strategy in conjunction with Project Management, supply chain, and other functions, as required. </li> <li>The compilation of subcontract documents, including main contract flow downs, pricing, and payment prior to execution, subcontract filing/retention of records</li> <li>The pursuit of Wood's assertive claims and/or defending claims against Wood, including information/data gathering and analysis required to support Wood’s assertive claims and/or defending claims against Wood and ensuring appropriate interface with in-house legal is in place when required.</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable?</strong> </p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li>Degree in Quantity Surveying, Law, or Business Studies, along with appropriate professional qualification (preferred) Knowledge, skills and experience: </li> <li>6 -10 years experience in a similar role with 5 years middle east experience</li> <li>Awareness of all relevant corporate and project procedures. </li> <li>Proven experience in contract administration including change management </li> <li>Leading and managing a team</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span>Job Title <br></span><p>Operations Manager</p><br><br><br>Business <br><p>EPPCO Aviation</p><br><br><br>Job Purpose <br><p>1. Under the guidance of Manager Operations & BD, sets direction to all operational interests, including policy and standards, for ENOC Aviation in UAE and overseas; Responsible for providing guidance and direction on aviation operations to ENOC Group, JV’s, and where applicable third parties including airport authorities. <br>2. Accountable for aviation operations, quality control and safety. <br>3. Manages new business opportunities with assistance from the Technical Manager, i.e. from evaluation to fruition of business through including management of the project. Negotiates a variety of business propositions with various stakeholders (suppliers, oil companies, airport authorities, governments) to bring maximum value for ENOC. Manages fit-for-purpose proposals and Agreements with the parties, and project execution, cutting through various hurdles to meet target dates.<br>4. For all ENOC aviation assets, develops plans for their expansion, upgrades and/or replacements, and timely corrections to supply chain activities for expense control. Also responsible for ENOC’s Aviation Refuelling Liability Insurance.<br>5. Under the guidance of Manager Operations & BD, responsible for leading Management committees of JV’s, ensuring safe and efficient functioning of operations. Manages complex JV and shareholder/stakeholder issues and affairs to safeguard ENOC interests.<br> </p><br><br><br>Principal Accountabilities <br><p>OPERATIONS & ASSETS<br>Under the guidance of Manager Operations & BD and within company policy:<br>1. Sets direction and directs entire operations for ENOC Aviation, and its subsidiaries. On behalf of ENOC Aviation, oversees and ensures all aviation operations within the UAE and abroad are compliant to established operational standards, EHS, quality, customer service and company policies. The supply chain may include ship supplies, refinery, intermediate terminals, airport storage, product transfer facilities and into plane service facilities. Ensures operating performance of the relevant companies against agreed targets; develops and directs specific action plans. <br>2. For all ENOC Aviation assets, whether own or in JV’s (including Eppco Aviation) and whether in UAE or overseas, develops plans for their forward planning, execution of in-time expansion, upgrades and/or replacement as the case may be, to ensure business needs and/or continuity. Approves all operational equipment purchasing.<br>3. Responsible for 1 Billion US$ Refuelling Liability Insurance, ensuring operations and commercial deals minimize liabilities and do not jeopardise the insurance; manages insurers to make new proposals and their operational aspects acceptable to them. Identifies gaps, and ensures corrections to make operational and insurance requirements tie in. <br>NEW BUSINESS DEVELOPMENT & PROJECT MANAGEMENT<br>Under the guidance of Manager Operations & BD and with knowledge of supply chain, operations and a variety of business models; and with tact and diplomacy:<br>4. Influences and develops relationships with other oil companies, airlines, airport authorities, government officials, suppliers and other stakeholders to discuss their needs, appetite and synergies; identifies and develops new business proposals that are conceptually sound, operationally and commercially viable; manages to put in place appropriate Agreements with the parties involved. <br>5. With technical assistance from Technical Manager, manages complete Project until commissioning; Cuts through barriers and hurdles in the way of progress of the Project; Provides support as needed to meet target dates of execution and smooth handover to the Operator; and thereafter manages relationships with key stakeholders for smooth functioning.<br>PROFESSIONAL EXPERTISE<br>6. Accountable for aviation operations, quality control and safety.<br>JV MANAGEMENT AND TECHNICAL COMMITTEES<br>Under the guidance of Manager Operations & BD:<br>7. As Chairman (during ENOC’s tenures), leads Management Committee for JV’s for harnessing common approach and consensus for resolving management, investment, operational and technical matters of US$ 100-150 Million worth of Projects. Acts as the key interface between Oil Companies and senior officials in Dubai Airports for decisions and communication on all matters relating to fuel infrastructure in Dubai Airports and their operation.<br>8. Manages complex issues, disputes, and grievances amongst stakeholders and resolves these amicably safeguarding ENOC interests. These matters may relate to management, JV Agreement modus operandi, investment or operations of the facilities. <br>OTHERS<br>9. Responsible for developing the Company into achieving recognition in aviation operations through various actions in the management committees of JV’s, and ensuring safe and efficient operations, etc. steers the company towards leadership in the aviation Industry in line with ENOC Aviation’s strategic goals and vision. <br>10. Advises Marketing Segment and Group Service Departments on current needs of Aviation, and makes significant contribution for developing realistic targets, business risk assessment, budget preparation, EHS KPI’s and special projects.</p><br><br><br>Additional Principal Accountabilities <br><br>Experience <br><p>• Engineering Degree with at least 6 years experience in Jet Fuel Industry.<br>• At least 2 years experience in the capacity of Operations Manager in reputed aviation operations. At least 3 years experience in aviation facilities construction, maintenance and project management.<br>• Must have assumed a role in the Industry with a variety of experience of aviation supply chain operations, QC, QA systems, technology, business models, and agreements.</p><br><br><br><br>
</div>
About Us<br><br>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.<br><br>Job Purpose<br><br>The job holder is responsible to manage the Quality Assurance & Quality Control processes, team, and all other resources to support specific ADNOC Growth Project(s) and to ensure enforcement and full compliance to Project specific Contractual QA/QC requirements by all the parties involved while meeting ADNOC Policies & Processes, international standards and practices, and Owners’ Policies and Directives.<br><br>This role includes; managing the projects’ quality management systems to support the project(s) documentation, referencing, and data; leading the projects’ compliance and risk registers, while developing the quality plans to support smooth implementation of ADNOC project(s), and meeting the pre-defined standards and end-user specifications through ensuring timely monitoring of quality reports and concerns. Also, ensuring timely compilation of all the Lessons Learned from projects for future reference and continuing improvement.<br><br>Key Accountabilities<br><br>Job Specific Accountabilities<br><br>Projects Quality Management System<br><br>Ensure Project Specific Quality Management System and related manuals and procedures are timely developed, approved by Company and enforced on project for full compliance. Such system shall meeting the Project Contractual Requirements, PTS Procedures, Owners’ expectations; (i.e. VAP, GPE, ERM, etc.), ADNOC Quality Policies, Projects specific requirements, lesson learnt, etc. Ensure any changes in Project requirements, specifications, schedule, etc. are implemented following applicable Project MOC procedure. Develop, update and maintain list of Quality Objectives, KPIs and Contractual Requirements and Company's quality expectations from each type of service providers (Process Licensors, Pre-FEED Engineer, FEED Contractors, EPC contractors, other consultants, and suppliers) and project phase. Participate and contribute in developing company strategy related to vendor and field inspection and selection of TPI agency to ensure that the quality of critical equipment and material are within company specified acceptance criteria. Provide projects management and teams with consultation while ensuring development and maintaining availability of up to date Project Quality Management System meeting the requirements of ISO 9000 series, company policies and shareholder expectations, agreed project and/or phase specific quality objectives. Ensure an overall Project Risk Register covering all the Project specific risks are maintained within respective Project. Ensure periodic review and update of the Risk Register in coordination with all Packages and other internal and external stakeholders as applicable. Review all the Audit reports on Project and findings, ensuring that corrective actions are followed-up and timely closed-out by the respective Parties i.e. IPMT/Contractors/service providers/Stakeholders and feedback on such corrective actions are timely communicated to concern parties including PTS core team. Liaise with the Project PMs/SPMs and other PTS managers and support them and PTS senior management on Project related Quality and Compliance matters including but not limited to VAP (Value Assurance Process), GPE (Group Project Engineering) quality related requirements. Review Quality system documentation of process Licensors, EPC contractors and suppliers for compliance to Company's and Project specific contractual requirements. Monitoring compliance to procedural and contractual QA/QC requirements by all the parties through reviews, follow-up and conducting Quality Audits. Monitor that Project(s) are maintaining the compliance to Quality requirements as per expectations and contractual requirements including maintain up to date Lesson Learned Register, Project Risk Registers, NCR Registers, etc. through periodic review and update. Ensuring project QA/QC organization is adequately resourced with required QA/QC personnel as per the project type, size, complexity and/or speciality. Ensure inclusion of appropriate QA/QC related requirements and KPIs as Contractual Scope for respective sub-Contractors, Vendors, service providers for the Project. Provide support in identifying suitable Contracting strategy and selection of TPI (Third Party Inspection) consultant(s), scrutinizing specialized Inspector(s) for specific inspection/surveillance for PTS and its projects. Maintain an overall Project Internal Quality Audit Plan covering all its Package Contractors through necessary alignment with respective managers of Project, Packages, Contractors/Service-Providers. Assist Projects Management and Committees; i.e. PM, IPMT, etc. in its interface management with third parties relating to quality issues. Ensure systems and procedures are in place for periodic assessment/examination of projects overall activities and compliance to the same. Identify and communicate any non-compliances and/or areas of improvement through periodic internal audits and management reviews with the concerned Package Manager/Project Manager, and follow-up to ensure that agreed corrective actions are timely implemented. Monitoring and reviewing trend results on Project Quality matters and ensuring timely initiation of root cause identification initiatives and associated preventive actions. Monitoring quality audit reports, non-conformance reports, material delivery deficiency reports, proactive preparation for preservation of equipment/materials, maintaining necessary correspondence, records and minutes of meetings for quality trends. Attend internal / external project review, progress and other meetings, as necessary, including those with Licensor(s), Consultants, Engineers, EPC Contractors and others. All the engineering and other Project deliverables are prepared, distributed, reviewed, approved and handed-over to Company in line with the approved projects procedures, Company’s expectation and Contractual requirements. Maintaining Project Lesson Learnt Register by periodic review and registering input to the Lesson Learnt register on Project QA/QC related matters. Regularly and timely cascading the Project learning to PTS for all its future projects through systematic segregation and classification- as part of continuing improvements. Interface with other PTS Managers for alignment on any changes in Project QA/QC requirements, non-conformance, compliance to QA/QC requirements by Vendors and Contractor, etc. and continuing improvement initiatives. Ensure supporting PTS QA/QC team for development, continuing improvement and maintaining continuity of Project related QA/QC expertise and timely availability of all QA/QC resources for supporting and meeting projects requirements,ADNOC and Company’s QA/QC expectations and associated compliance in a most efficient and cost effective manner. <br><br>Generic Accountabilities<br><br>Ensure cascading related policies, practices of the vision and long term strategy for ADNOC and its Projects to the team. Facilitate Project QA/QC initiatives to maximize returns to its shareholders. Ensure project's strategy and overall business goals are fully adhered by the team, while instilling the team’s behaviours and practices towards the ADNOC’s Values, desired working environment, and customer focus. Monitor the team’s performance in relation to respective contribution towards the company’s long and short term plans and project objectives. Manage the outputs and all expectations by the project team. Empower, recommend, and motivate the team towards uplifting their competencies in relation with their role in projects. Derive and empower the team to ensure proper working environment according to the company culture, while ensuring the desired professionalism and compliance to ADNOC e’s data confidentiality, corporate image, according to local regulation and norms for all internal and external communications and business relations. Support Project in controlling of expenditure against approved (QA/QC related) budget and investigate & reconcile any significant variances to ensure effective performance and cost control Spearhead the Team through identification of need for training/development to meet project requirements. Lead the team to make sure accomplishment of all tasks by conducting regular short and weekly meetings. Provide the team with support and guidance in relevance to all activities, policy, procedures and project contractual requirements specially in reference to QA/QC. Keep abreast and knowledgeable on the updates for Health, Safety, Environment, Crisis Management, and Risk Registers for all the performed processes and activities within the Project scope. Monitor, promote, communicate and lead by example all the safety-related communications, updates, standards and any related topics with co-workers and within any interface. Review the HSE Compliance by the team,and provide with timely feedback and recommendations to leverage a risk-free environment to ensure the ultimate goals of safe workplace. Propose, update, and recommend improvements to process that enhance the quality of service provided to the Project, internal and external customers, Create and foster spirit among the team that encourages innovation, enhances employee motivation and supports initiatives for implementation of Change Management (MoC) to continuously improve processes and services. Evaluate internal processes against best practices in pursuit of more efficient Project QA/QC processes in order to define intelligent solutions for issues (if any) confronting the function. Align the Project QA/QC processes, systems, standards, procedures and internal controls, includes ensuring compliance with project specific contractual requirements, PTS and Company’s guidelines. Ensure compliance with all applicable legislation and legal regulations and propose solutions to the management on issues related to the Projects and PTS function.<br><br>Qualifications, Experience, Knowledge & Skills<br><br>Minimum Experience & Knowledge & Skills<br><br>A bachelor’s degree in a relevant Engineering or equivalent, obtained from an accredited university. Minimum 20 years of relevant experience in the Oil & Gas or Petrochemical industry, including at least 5 years of experience in the GCC region. Minimum 5 years of experience in a similar position on international Oil & Gas or Petrochemical projects. Experience in ADNOC /Offshore project is an advantage. Exposure to work in various project phases; from FEED to EPC for mega projects in Oil & Gas or Petrochemical. Sound knowledge on project handover and associated compliance requirements. Communication skills in both writing and verbally. Proven record of completed Execution phases of projects.<br><br>Professional Certifications <br><br>Preferred to be certified in Quality Management Systems; ISO9000, etc. Preferred to be a certified Lead Auditor. <br><br>TECHNICAL COMPETENCIES <br><br>Quality Management System Stakeholders Communications Technical Reporting Contracting Project Risk Project Compliance Clear understanding on activities involved in Engineering, Procurement, Construction phase of Project Project Confidentiality Requirements Project specific special requirements Project Documentation Quality Assurance & Control Deviations / NCR Registers & Management Quality Audits Contractors Monitoring Concession Requests Various QC Testing Field / Source Inspections Manufacturing Data Records Project Lessons Learned Project Handover Requirements<br><br>Moving forward together<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.<br><br>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
<h2 class="h5">Job description</h2>
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<p><b>What you will do</b></p><br><p>The Senior Sales Manager is responsible for driving sales growth, market expansion, and customer engagement for industrial refrigeration solutions across assigned territories and industries. The role focuses on developing strategic customer relationships, identifying new business opportunities, managing key accounts, and leading complex sales cycles for industrial refrigeration systems and services.</p><br><p>The successful candidate will possess strong commercial acumen, technical understanding of industrial refrigeration applications, and experience selling engineered solutions to customers in food processing, cold storage, logistics, pharmaceuticals, petrochemicals, and industrial manufacturing sectors.</p><br><p><b>How you will do it</b></p><br><p><b>Business Development & Sales Growth</b></p><br><p>• Develop and execute sales strategies to achieve sales growth, profitability, and market share targets.</p><br><p>• Identify, qualify, and pursue new business opportunities within target markets.</p><br><p>• Build and maintain a robust and healthy sales pipeline through proactive customer engagement.</p><br><p>• Lead the complete sales process from opportunity identification through contract award and project handover to operation team.</p><br><p>• Drive sales of turnkey refrigeration systems, equipment packages, aftermarket services, retrofits, and maintenance contracts as well as spare parts.</p><br><p>• Achieve annual sales quotas and business objectives.</p><br><p>• Representing the company at industry exhibitions, conferences, and customer events.</p><br><p>• Developing business in specific markets and business lines.</p><br><p><b>Key Account Management</b></p><br><p>• Develop strong relationships with key decision-makers, consultants, contractors, and end-users.</p><br><p>• Manage strategic accounts and identify opportunities for long-term partnerships.</p><br><p>• Conduct regular customer visits and business reviews to ensure customer satisfaction and repeat business.</p><br><p>• Negotiate commercial terms, contracts, and pricing strategies.</p><br><p><b>Technical & Commercial Proposal Development</b></p><br><p>• Collaborate with engineering and operational teams to develop competitive technical and commercial proposals.</p><br><p>• Review customer specifications, tender documents, and project requirements.</p><br><p>• Ensure proposals align with customer expectations and company profitability objectives.</p><br><p>• Participate in technical presentations, solution workshops, and bid clarification meetings.</p><br><p>• Continuous improvement and implementing new processes and ideas in commercial proposal development.</p><br><p><b>Market & Competitive Intelligence</b></p><br><p>• Monitor industry trends, market developments, and competitor activities.</p><br><p>• Identify emerging opportunities in industrial refrigeration and sustainability initiatives.</p><br><p>• Provide market feedback to leadership to support business planning and product development.</p><br><p>• Develop market penetration strategies for new industries and geographies.</p><br><p><b>Leadership & Collaboration</b></p><br><p>• Mentor sales team members and contribute to their professional development.</p><br><p>• Work closely with engineering, operations, service, finance, and legal teams.</p><br><p>• Support the development of sales processes, tools, and best practices.</p><br><p><b>Forecasting & Reporting</b></p><br><p>• Maintain accurate sales forecasts and opportunity tracking within CRM systems.</p><br><p>• Prepare monthly sales reports, pipeline reviews, and market analyses.</p><br><p>• Monitor project margins and ensure commercial objectives are achieved.</p><br><p><b> People Management & Team Leadership</b></p><br><p>• Lead, coach, and develop the sales team to achieve individual and team sales objectives.</p><br><p>• Establish clear performance goals, KPIs, and development plans for direct reports.</p><br><p>• Conduct regular performance reviews, coaching sessions, and career development discussions.</p><br><p>• Drive a high-performance culture focused on accountability, customer-centricity, collaboration, and continuous improvement.</p><br><p>• Support recruitment, onboarding, and retention of top sales talent.</p><br><p>• Mentor team members in solution selling, negotiation, key account management, and industrial refrigeration applications.</p><br><p>• Facilitate knowledge sharing across sales, engineering, service, and project execution teams to strengthen organizational capabilities.</p><br><p>• Resolve team challenges and remove barriers that impact sales performance and customer satisfaction.</p><br><p>• Ensure compliance with company policies, ethical standards, and health, safety, and environmental requirements.</p><br><p>• Foster strong cross-functional collaboration with engineering, operations, aftermarket service, and finance teams to ensure successful project delivery and customer retention.</p><br><p><b>What we look for</b></p><br><p><b>Required </b></p><br><ul><li>Bachelor’s or master’s degree in mechanical engineering, Refrigeration Engineering, Industrial Engineering, Business Administration, or a related field. MBA is an advantage.</li><li>Minimum 10 years’ Sales Experience in Industrial Refrigeration field with exposure to Food & Beverage sector. Experience in MEA region would be an advantage.</li><li>Proven track record of achieving sales targets and managing large-scale industrial projects.</li><li>Experience working with food processing, cold chain, logistics, pharmaceutical, or industrial manufacturing customers.</li><li>Strong understanding of industrial refrigeration technologies including:</li></ul><ul><li>Ammonia (NH₃)</li><li>CO₂ Refrigeration Systems</li><li>Freon-based Systems</li><li>Chillers and Process Cooling Applications</li><li>Refrigeration Controls and Automation</li></ul><ul><li>Excellent stakeholder management skills and an ability to communicate complex business ideas</li><li>Excellent organizational and leadership abilities.</li><li>Strong presentation skills and ability to influence key stakeholders, consultants, and owners</li><li>Independent, innovative, strategic-thinking, and able to work under pressure</li><li>Excellent verbal and written communication skills in English, knowing Arabic and French would be an advantage.</li><li>UAE Driving License</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span> <br></span><p><strong><span>About the Wealth and Retail Banking team </span></strong></p><br><br>
<p><br><span>We serve more than 13 million individuals and small businesses, with a focus on the affluent segment which encompasses Private Banking, Priority Private, Priority Banking, and Premium Banking. Within the mass retail sector, our strategic focus is on emerging affluent clients who will progress in their wealth journey with us, forming the future pipeline of affluent clients. <br></span><br><span>We’re a leading wealth manager in Asia, Africa and the Middle East, and our deep local presence and international network enables us to capture the strong structural tailwinds which are driving cross-border wealth flows. Our comprehensive product offerings span across deposits, payments, financing, advisory, investments and bancassurance.</span></p><br><br> <br><p><strong><span>About the Graduate Programme – how you’ll learn and grow <br></span></strong><br><span>Join a skills-first organisation where your potential matters more than your background. From day one, you’ll build the skills that matter – through real-world projects, mentoring, and tailored learning journeys. Our 12-month graduate programme is designed to accelerate your development and set you up for long-term success. You’ll benefit from: <br></span><br><span>• <strong>Structured learning: </strong>Classroom training combined with hands-on experience</span><br><span>• <strong>Global collaboration: </strong>Work with diverse teams and experienced leaders</span><br><span>• <strong>Skill development: </strong>Build technical expertise and professional capabilities</span><br><span><br>In addition to continuous learning opportunities, you’ll be given early responsibilities and be able to make extensive connections across different teams, including: <br></span><br><span>• <strong>Affluent Banking: </strong>Accelerating wealth growth for our affluent clients – Personal, Premium, Priority, Priority Private and Private Banking. </span><br><span>• <strong>Wealth Solutions:</strong> Committed to building, managing and protecting client’s wealth. </span><br><span>• <strong>Digital Banking: </strong>Using data and NextGen technology to deliver personalised banking solutions. </span><br><span>• <strong> Bancassurance Performance and Analytics:</strong> Supports the business through the application of data, AI, and analytics to enhance performance. </span></p><br><br> <br><p><strong><span>Bring the skills and we’ll help you to grow <br></span></strong><br><span>We believe that diverse skills drive innovation, which is why we welcome students from all degree disciplines and encourage applicants from diverse backgrounds: <br></span><br><span>• Strong academic performance and extracurricular involvement</span><br><span>• Team players with agility and resilience</span><br><span>• Analytical thinkers with attention to detail</span><br><span>• Passion for dynamic, fast-paced environments</span><br><span>• Excellent project management and communication skills</span><br><span>• Have a permanent legal right to work in the country you’re applying to</span><br><span>• You must be a final year student, able to start full-time employment in July 2026.</span><br><span><br><strong>Key Dates <br></strong></span><br><span>• <strong> Assessment Centres: </strong>November 2025.</span><br><span>• <strong>Start Date: </strong>July 2026. </span><br><strong><span><br>Exceptions<br></span></strong><br><span>• <strong>UK & UAE: </strong>Candidates requiring visa sponsorship will be considered.</span><br><span>• <strong>UAE: </strong>Priority is given to UAE nationals.</span></p><br><br><b>About Standard Chartered</b> <br><p><span>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. <br></span></p><br><br>
<p><span>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. <br></span></p><br><br>
<p><span>Together we: <br></span></p><br><br>
<ul>
<li><span><strong>Do the right thing</strong> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</span></li>
<li><span><strong>Never settle,</strong> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</span></li>
<li><span><strong>Are better together,</strong> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</span></li>
</ul><br><b>What we offer</b> <br><p><span><strong>In line with our Fair Pay Charter,</strong> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. <br></span></p><br><br>
<ul>
<li><span><strong>Core bank funding for retirement savings, medical and life insurance,</strong> with flexible and voluntary benefits available in some locations.</span></li>
<li><span><strong>Time-off</strong> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</span></li>
<li><span><strong>Flexible working</strong> options based around home and office locations, with flexible working patterns.</span></li>
<li><span><strong>Proactive wellbeing support</strong> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</span></li>
<li><span><strong>A continuous learning culture</strong> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</span></li>
<li><span><strong>Being part of an inclusive and values driven organisation,</strong> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</span></li>
</ul><br><b>Recruitment Assessments</b> <br><p><span>Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.</span></p><br><br>
<p><span>Visit our careers website www.sc.com/careers</span></p><br><br>
</div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team leadership and development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager</li>
<li>Think hybrid by leveraging all types of point of sales online and offline</li>
<p><strong>Team leadership and development</strong></p>
<li>Provide a clear vision to the team about the business and store’s vision and key directions</li>
<li>Identify, recruit, develop and retain strong talents</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner</li>
<p><strong>Customer experience</strong></p>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital)</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li>
<p><strong>Operational excellence</strong></p>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li>
<h4>What you’ll need to succeed</h4>
<li>Experience in leading a fashion retail store in the UAE</li>
<li>Currently based in the UAE</li>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.</p>
<p>Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.</p>
<p>Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.</p>
<p>To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in a leadership role within luxury fashion retail.</li>
<li>Experience within luxury retail in UAE, Kuwait or Qatar.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Currently based in Abu Dhabi or open to relocating.</li>
<li>Experience in leadership role within luxury or high-end retail.</li>
<li>Communication proficiency (Arabic or Russian language would be an added benefit for this role).</li>
<li>Extensive experience in a client-driven environment, within a store leadership role.</li>
<li>Leadership skills.</li>
<li>Excellent customer service skills.</li>
<li>Highly organized with exceptional time-management skills.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key responsibilities</h4>
<p><strong>Drive the business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team leadership and development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Experience in leading a fashion retail store in the UAE.</li>
<li>Currently based in the UAE.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Thomson Reuters is<span> seeking a</span><b>Client Technology Partner</b><span>to lead our professional and consulting services. In this high-impact, leadership role, you will serve as a trusted technology advisor for our largest, most strategic clients, ensuring the profitable, high-quality implementation and support of our core information and productized solutions while driving long-term business growth.</span></p><br><br><br><b>About the Role</b><p>As a Client Technology Partner, you will:</p><br><br><ul><li>Serve as the primary executive contactand trusted technology advisor, representing the Thomson Reuters Enterprise Professional Services organization to build deep credibility and partnership.</li><li>Cultivate high-impact relationshipswith key client stakeholders and decision-makers throughout the project lifecycle.</li><li>Align technology proposals and project objectiveswith the client's long-term strategic business and technology goals.</li><li>Lead executive engagements, including Steering Committee meetings and Quarterly Business Reviews (QBRs), to ensure project success and maintain strong brand perception.</li><li>Drive commercial growthby identifying upsell, cross-sell, and referral opportunities grounded in a deep understanding of the client's business priorities.</li><li>Partner with internal Project Managersand delivery teams to ensure flawless, high-quality project execution and maximum customer satisfaction.</li><li>Champion product adoptionby working closely with client stakeholders to ensure Thomson Reuters solutions are deeply integrated into their daily workflows.</li><li>Deliver external thought leadershipby presenting at industry conferences, participating in customer advisory boards, and authoring white papers.</li><li>Influence internal product strategyby sharing client insights and feedback with Solution Architecture and Product Development teams to drive continuous solution enhancement.</li></ul><br><b>About You</b><p>To be successful in this role, you should have:</p><br><br><ul><li>15+ years of experiencein enterprise account management, program delivery, consulting, or professional services, preferably within the technology or data sector.</li><li>Demonstrated track recordof managing high-value, complex client accounts and partnering directly with C-suite executives.</li><li>Exceptional executive presenceand communication skills, with a proven ability to influence decisions and inspire confidence at all levels.</li><li>Strong background in consultative, solution-based sellingand identifying commercial opportunities within existing client portfolios.</li><li>Adept at stakeholder management, with the ability to align competing priorities and navigate complex, matrixed organizations.</li><li>High strategic agility, possessing the unique ability to dive deep into technical and project details, while seamlessly elevating discussions to high-level business strategy.</li></ul><br><p>#LI-KK1</p><br><br><br><p><b>What’s in it For You?</b></p><br><br><ul><li><p><b><span>Hybrid Work Model: </span></b><span>We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.</span></p><br><br></li><li><p><span><b>Flexibility & Work-Life Balance:</b> </span><span>Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.</span></p><br><br></li><li><p><span><b>Career Development and Growth:</b> </span><span>By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.</span></p><br><br></li><li><p><b><span>Industry Competitive Benefits:</span></b><span> We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.</span></p><br><br></li><li><p><span><b>Culture:</b> </span><span>Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.</span></p><br><br></li><li><p><b><span>Social Impact:</span></b><span> Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.</span></p><br><br></li><li><p><span><b>Making a Real-World Impact:</b> We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.</span></p><br><br></li></ul><br><br><br><br><br><br><p><b>About Us</b></p><br><br><br><p>Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.</p><br><br><br><p>We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.</p><br><br><br><p>As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.</p><br><br><br><p>We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation <span><u>here</u></span>.</p><br><br><br><p>Learn more on how to protect yourself from fraudulent job postings <span><u>here</u></span>.</p><br><br><br><p>More information about Thomson Reuters can be found on <span><u>thomsonreuters.com.</u></span></p><br><br><br> </div>
<strong>About You<br><br></strong>As Head of Investor Capital and Relations, Middle East, you will operate independently in region with a global reporting line and executive sponsorship, and with the mandate to build the firm's Middle East franchise from first principles: the coverage map, the institutional relationships, the office and, ultimately, the regional team.<br><br>This is a builder's role. You will own senior coverage of the region's sovereign wealth funds, government related entities and family offices, lead the office establishment and hub determination between DIFC and ADGM, and coordinate closely with counsel and the firm's government relations workstreams as you build a durable Gulf franchise.<br><br><strong>About The Opportunity<br><br></strong>Xsolla is seeking a <strong>Head of Investor Capital and Relations</strong> to be the firm's senior presence in the Gulf and own its most strategically important capital relationships: the region's sovereign wealth funds, government related entities and principal family offices. The GCC is executing one of the most ambitious government backed investment programs in the history of the games industry, and this seat exists to convert that alignment into anchor limited partner relationships, co-investment partnerships and strategic financings for the firm's investment vehicles and transaction pipeline.<br><br>The corporate title for this seat is Executive Director, with a defined path to Managing Director tied to franchise milestones. The seat will have one direct report initially, a Regional Relationship Manager, to be hired following office establishment.<br><br>The Head of Investor Capital and Relations, Middle East will be based in Dubai (DIFC) or Abu Dhabi (ADGM), with the hub determination in progress and open to the successful candidate's input, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of 50 percent or more across the GCC and wider MENA, with periodic travel to Los Angeles and New York. This is a full time position; the regional package will be structured with local counsel.<br><br><strong>Expressions of Interest<br><br></strong>Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.<br><br><strong>About Us<br><br></strong>Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem.<br><br><strong>The Capital Markets Group<br><br></strong>The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms.<br><br>The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe.<br><br>CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.<br><br>For more information, visit xsolla.com .<br><br><strong>Responsibilities<br><br></strong><strong><strong>Key Responsibilities<br><br></strong></strong><strong>Sovereign and Institutional Coverage<br><br></strong><ul><li>Own sovereign coverage. Own senior coverage of the region's sovereign wealth funds and government related entities, including their gaming, technology and entertainment investment vehicles, with documented access paths and personal ownership of the firm's most senior regional relationships. </li><li>Build family office coverage. Build and maintain coverage of the GCC's principal single and multi family offices, regional institutional investors and banks, with complete, current records in the firm's relationship platform. </li><li>Map the counterparties. Map the decision making architecture of each priority institution, including investment committee cadence, mandate criteria, co-investment appetite and approval chains, and maintain that intelligence as a living asset. <br><br><br></li></ul><strong>Capital Formation and Transactions<br><br></strong><ul><li>Lead regional fundraising. Lead regional pre-marketing and fundraising processes for the firm's investment vehicles within applicable private placement and promotion regimes, coordinating with counsel on the marketing approach for each jurisdiction. </li><li>Originate co-investment dialogues. Originate and manage sovereign co-investment dialogues alongside fund principals, and support strategic and government aligned financing conversations through to execution. </li><li>Own diligence processes. Manage institutional diligence processes end to end, including DDQ coordination, data room support, operational due diligence visits and reference management. <br><br><br></li></ul><strong>Franchise and Regional Platform<br><br></strong><ul><li>Advise on the hub decision. Advise the hub determination between DIFC and ADGM, and lead the establishment of the regional office with Legal and Finance, including regulatory positioning of the firm's regional activities. </li><li>Build the region's presence. Build the firm's presence across the region's priority investment forums and convening platforms, and run a regional events calendar that converts presence into qualified pipeline. </li><li>Coordinate with government relations. Coordinate deliberately with the firm's government relations and sovereign engagement workstreams so that capital coverage and institutional diplomacy reinforce one another. </li><li>Build the regional team. Recruit and develop the regional Relationship Manager and subsequent hires; establish coverage and CRM standards for the region. <br><br><br></li></ul><strong>Risk and Controls<br><br></strong><ul><li>Ensure regulatory compliance. Ensure all regional marketing and promotion activity complies with applicable regimes, including DIFC and ADGM promotion rules and the private placement frameworks of each GCC jurisdiction, in coordination with counsel. </li><li>Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination with the firm's compliance processes, and escalate reputational risk considerations early. <br><br><br></li></ul><strong>Requirements<br><br></strong><strong><strong>Candidate Profile</strong></strong> <strong>Experience<br><br></strong><ul><li>10 or more years covering MENA institutional capital from an investment bank, sovereign investor, placement agent, asset manager or family office platform, including at least 5 years in a senior client facing capacity. </li><li>Demonstrable senior relationships inside GCC sovereign institutions and principal family offices, with a referenceable record of capital raised, commitments secured or strategic partnerships executed in the region. </li><li>Existing relationships across the region's sovereign gaming, esports and digital entertainment programs and their investment arms are a strong advantage, as is a cumulative placement or capital formation record in the region of USD 500 million or more. <br><br><br></li></ul><strong>Domain Expertise<br><br></strong><ul><li>Working knowledge of the regional regulatory landscape relevant to fund marketing and promotion, including the DIFC and ADGM frameworks and private placement practice across the GCC. </li><li>Experience marketing alternative strategies such as credit, special situations or private equity to sovereign and family office investors, including familiarity with Shariah aware structuring considerations, is preferred. </li><li>Experience establishing or operating a regulated or exempt presence in the DIFC or ADGM is preferred. <br><br><br></li></ul><strong>Skills and Competencies<br><br></strong><ul><li>Deep cultural fluency and protocol judgment in sovereign, government and family office settings, and the discretion those relationships demand. </li><li>Proven ability to operate independently in region on a global platform, with disciplined reporting, pipeline management and follow through. </li><li>Exceptional written and verbal communication skills in English; Arabic language fluency is preferred. </li><li>A high degree of ethics and integrity, with a clean regulatory and disciplinary history. <br><br><br></li></ul><strong>Education and Credentials<br><br></strong><ul><li>A bachelor's degree is required. </li><li>A CFA or CAIA charter, or equivalent, is preferred. <br><br><br></li></ul>$250,000 - $250,000 a year<br><br>Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.<br><br><strong><strong>Benefits:<br><br></strong></strong>We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical plan, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.<br><br><strong><strong>Equal Employment Opportunity Statement:<br><br></strong></strong>Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.<br><br><strong><strong>Criminal History Consideration:<br><br></strong></strong>For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following:<br><br><ul><li>Criminal history check </li><li>Employment verification </li><li>Education verification <br><br><br></li></ul><strong><strong>Relevance to Job Responsibilities:<br><br></strong></strong>The background check is relevant to this position because of the following role responsibilities:<br><br><ul><li>Working with vulnerable populations </li><li>Accessing confidential company data </li><li>Ensuring compliance with regulatory requirements <br><br><br></li></ul><strong>Rights Under the UAE Personal Data Protection Law:<br><br></strong>Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact [email protected]<br><br>By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected] .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location<br><br>New York City<br><br>Employment Type<br><br>Full time<br><br>Location Type<br><br>Hybrid<br><br>Department<br><br>All Cost Centers General & Administration People People<br><br>Compensation<br><br>$212K – $265K Offers Equity<br><br>We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.<br><br>Overview Application<br><br>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.<br><br>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.<br><br>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.<br><br>About The Role<br><br>Headway is hiring a Director of Real Estate & Workplace to own the physical foundation of how we work — our offices in New York, San Francisco, and Seattle, and every decision about where we sit and what it feels like to be there. This person will own real estate strategy and transactions, our buildout program, in-house facilities management, and the entire employee office experience, reporting directly to our Chief People Officer.<br><br>This is not a maintenance role. Headway is scaling from ~900 to ~1,300 employees in 2026, and our footprint has to scale with it — which means negotiating leases, running buildouts, managing sub-tenants, and raising the bar on what our offices do for the people in them, all at once. You'll inherit an in-house facilities team spread across three offices, and you’ll partner closely with our exec team, Finance, Legal, IT, and People Operations to translate how Headway wants to work into the space we work in — and to hold the company accountable to what that space costs and what it returns.<br><br>What You'll Own<br><br>End-to-end real estate strategy. Own portfolio strategy across New York, San Francisco, and Seattle: looking around the corner to project space needs against headcount growth, building the scenarios and financial models behind every footprint decision, and bringing the exec team decision-ready recommendations for real estate strategy. Lease transactions and sub-tenants. Run the full lifecycle — market analysis, site selection, RFPs, letters of intent, negotiation, lease review, approvals, and signing — managing our brokers and landlord relationships throughout. You will also own our sublease strategy and sub-tenant relationships, from identifying underutilized space to placing it and managing sub-tenants through their occupancy. Buildout and capital projects. Own every real-estate capital project: new construction, expansions, renovations, reconfigurations, and decommissions. Source and manage contractors, architects, and project managers; hold them to scope, schedule, and cost; and deliver on time and on budget with minimal disruption to the business. Workplace strategy and employee experience. Own what it feels like to work in a Headway office — F&B, amenities, guest and visitor services, front-of-house, and all the details that make up an in-person experience. Develop and drive a workplace strategy that makes our offices somewhere people gravitate toward, and evolve it as we learn. In-house facilities management. Own day-to-day operations across all three sites — building services, preventive and reactive maintenance, office services, space and seating planning — delivered by our own team, with the standards, playbooks, and service levels that keep quality scalable and consistent site to site. Budget and accountability. Own the operating and capital budgets, and define the right metrics to measure success and progress – occupancy and utilization, cost per seat, sublease recovery, project delivery, vendor performance, and how employees actually feel about our offices.<br><br>You'd Be a Great Fit If…<br><br>You think in systems. You build the standards, operating rhythms, and metrics that make a function self-improving rather than dependent on you personally. You can own real estate end to end. You've personally negotiated commercial office leases, run a buildout program, and managed sub-tenants — not overseen a broker who did it for you. You're fluent in real estate financial analysis, including lease accounting principles. You have real command of facilities craft. You know how to find and source building contractors, evaluate their work, and hold them accountable. You see around the corner on office improvements, architecture, and leasing requirements — anticipating what a space will need before it becomes urgent. You're obsessed with workplace experience. You have a point of view on what makes people want to be in an office, and a track record of developing, owning, and driving a workplace strategy that delivered it. You treat the office as a product, not a cost center. You're an exceptional people manager. You've led a decentralized team across multiple offices, coaching and developing people who don't sit where you sit. You'll inherit an in-house facilities team and are energized by growing your team. You're a credible partner to the exec team. You collaborate exceptionally well at the executive level and thrive in a collaborative environment. You thrive in an AI-forward, high-velocity, high-agency environment. You see AI as a design principle rather than a bolt-on, you move fast without waiting to be told what to do, and you're comfortable owning outcomes with limited scaffolding. You have 12+ years in corporate real estate, workplace operations, or facilities leadership, including multi-site responsibility, with at least 3 years managing people.<br><br>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.<br><br>Headway participates in E-Verify. To learn more, click here.<br><br>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.<br><br>Compensation Range: $212K - $265K<br><br>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.<br><br>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.<br><br>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.<br><br>What You'll Own<br><br>End-to-end real estate strategy. Own portfolio strategy across New York, San Francisco, and Seattle: looking around the corner to project space needs against headcount growth, building the scenarios and financial models behind every footprint decision, and bringing the exec team decision-ready recommendations for real estate strategy. Lease transactions and sub-tenants. Run the full lifecycle — market analysis, site selection, RFPs, letters of intent, negotiation, lease review, approvals, and signing — managing our brokers and landlord relationships throughout. You will also own our sublease strategy and sub-tenant relationships, from identifying underutilized space to placing it and managing sub-tenants through their occupancy. Buildout and capital projects. Own every real-estate capital project: new construction, expansions, renovations, reconfigurations, and decommissions. Source and manage contractors, architects, and project managers; hold them to scope, schedule, and cost; and deliver on time and on budget with minimal disruption to the business. Workplace strategy and employee experience. Own what it feels like to work in a Headway office — F&B, amenities, guest and visitor services, front-of-house, and all the details that make up an in-person experience. Develop and drive a workplace strategy that makes our offices somewhere people gravitate toward, and evolve it as we learn. In-house facilities management. Own day-to-day operations across all three sites — building services, preventive and reactive maintenance, office services, space and seating planning — delivered by our own team, with the standards, playbooks, and service levels that keep quality scalable and consistent site to site. Budget and accountability. Own the operating and capital budgets, and define the right metrics to measure success and progress – occupancy and utilization, cost per seat, sublease recovery, project delivery, vendor performance, and how employees actually feel about our offices.<br><br>You'd Be a Great Fit If…<br><br>You think in systems. You build the standards, operating rhythms, and metrics that make a function self-improving rather than dependent on you personally. You can own real estate end to end. You've personally negotiated commercial office leases, run a buildout program, and managed sub-tenants — not overseen a broker who did it for you. You're fluent in real estate financial analysis, including lease accounting principles. You have real command of facilities craft. You know how to find and source building contractors, evaluate their work, and hold them accountable. You see around the corner on office improvements, architecture, and leasing requirements — anticipating what a space will need before it becomes urgent. You're obsessed with workplace experience. You have a point of view on what makes people want to be in an office, and a track record of developing, owning, and driving a workplace strategy that delivered it. You treat the office as a product, not a cost center. You're an exceptional people manager. You've led a decentralized team across multiple offices, coaching and developing people who don't sit where you sit. You'll inherit an in-house facilities team and are energized by growing your team. You're a credible partner to the exec team. You collaborate exceptionally well at the executive level and thrive in a collaborative environment. You thrive in an AI-forward, high-velocity, high-agency environment. You see AI as a design principle rather than a bolt-on, you move fast without waiting to be told what to do, and you're comfortable owning outcomes with limited scaffolding. You have 12+ years in corporate real estate, workplace operations, or facilities leadership, including multi-site responsibility, with at least 3 years managing people.<br><br>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.<br><br>Headway participates in E-Verify. To learn more, click here.<br><br>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.<br><br>Compensation Range: $212K - $265K<br><br>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.<br><br>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.<br><br>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.<br><br>What You'll Own<br><br>End-to-end real estate strategy. Own portfolio strategy across New York, San Francisco, and Seattle: looking around the corner to project space needs against headcount growth, building the scenarios and financial models behind every footprint decision, and bringing the exec team decision-ready recommendations for real estate strategy. Lease transactions and sub-tenants. Run the full lifecycle — market analysis, site selection, RFPs, letters of intent, negotiation, lease review, approvals, and signing — managing our brokers and landlord relationships throughout. You will also own our sublease strategy and sub-tenant relationships, from identifying underutilized space to placing it and managing sub-tenants through their occupancy. Buildout and capital projects. Own every real-estate capital project: new construction, expansions, renovations, reconfigurations, and decommissions. Source and manage contractors, architects, and project managers; hold them to scope, schedule, and cost; and deliver on time and on budget with minimal disruption to the business. Workplace strategy and employee experience. Own what it feels like to work in a Headway office — F&B, amenities, guest and visitor services, front-of-house, and all the details that make up an in-person experience. Develop and drive a workplace strategy that makes our offices somewhere people gravitate toward, and evolve it as we learn. In-house facilities management. Own day-to-day operations across all three sites — building services, preventive and reactive maintenance, office services, space and seating planning — delivered by our own team, with the standards, playbooks, and service levels that keep quality scalable and consistent site to site. Budget and accountability. Own the operating and capital budgets, and define the right metrics to measure success and progress – occupancy and utilization, cost per seat, sublease recovery, project delivery, vendor performance, and how employees actually feel about our offices.<br><br>You'd Be a Great Fit If…<br><br>You think in systems. You build the standards, operating rhythms, and metrics that make a function self-improving rather than dependent on you personally. You can own real estate end to end. You've personally negotiated commercial office leases, run a buildout program, and managed sub-tenants — not overseen a broker who did it for you. You're fluent in real estate financial analysis, including lease accounting principles. You have real command of facilities craft. You know how to find and source building contractors, evaluate their work, and hold them accountable. You see around the corner on office improvements, architecture, and leasing requirements — anticipating what a space will need before it becomes urgent. You're obsessed with workplace experience. You have a point of view on what makes people want to be in an office, and a track record of developing, owning, and driving a workplace strategy that delivered it. You treat the office as a product, not a cost center. You're an exceptional people manager. You've led a decentralized team across multiple offices, coaching and developing people who don't sit where you sit. You'll inherit an in-house facilities team and are energized by growing your team. You're a credible partner to the exec team. You collaborate exceptionally well at the executive level and thrive in a collaborative environment. You thrive in an AI-forward, high-velocity, high-agency environment. You see AI as a design principle rather than a bolt-on, you move fast without waiting to be told what to do, and you're comfortable owning outcomes with limited scaffolding. You have 12+ years in corporate real estate, workplace operations, or facilities leadership, including multi-site responsibility, with at least 3 years managing people.<br><br>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.<br><br>Headway participates in E-Verify. To learn more, click here.<br><br>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.<br><br>Compensation Range: $212K - $265K
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>The Convention on the Conservation of Migratory Species of Wild Animals (CMS) is a global intergovernmental treaty aimed at the conservation and sustainable use of migratory species and their habitats. Numerous additional intergovernmental instruments on migratory species conservation have been adopted under the broad umbrella of CMS and are supported by the CMS Secretariat. The CMS Secretariat also serves as the Secretariat for the Agreement on the Conservation of Small Cetaceans of the Baltic, North East Atlantic, Irish and North Seas (ASCOBANS). In addition, two regional agreements adopted under CMS have their own Secretariats, which are co-located with the CMS Secretariat in Bonn: the Agreement on the Conservation of African-Eurasian Migratory Waterbirds (AEWA) and the Agreement on the Conservation of Populations of European Bats (EUROBATS). The United Nations Environment Programme (UNEP) is the designated entity within the United Nations system for addressing environmental issues at the global and regional levels. Its mandate is to coordinate the development of environmental policy consensus by keeping the global environment under review and bringing emerging issues to the attention of Governments and the international community for action. In the present context, UNEP provides administrative services to the CMS, AEWA, ASCOBANS and EUROBATS Secretariats. This position is located at the CMS Office – Abu Dhabi. The Office coordinates the implementation of the Memorandum of Understanding on the Conservation of Migratory Birds of Prey in Africa and Eurasia (Raptors MoU) and the Memorandum of Understanding on the Conservation and Management of Dugongs and their Habitats throughout their Range (Dugong MoU). Under the overall supervision of the CMS Executive Secretary and the direct supervision of the Executive Coordinator of the CMS Office – Abu Dhabi, the Programme Management Officer heads the Raptors MoU Coordinating Unit. The work of the Coordinating Unit focuses on six core areas: (1) MoU processes; (2) support to the Technical Advisory Group; (3) national and regional strategies; (4) the Vultures Multi-species Action Plan; (5) the Saker Falcon Global Action Plan; and (6) cross-cutting issues, including illegal killing, taking and trade, poisoning, and electrocution. The Programme Management Officer will jointly supervise the Associate Programme Management Officer with the Dugong MoU Coordinator. The Associate Programme Management Officer supports the implementation of both the Raptors MoU and the Dugong MoU and contributes to the broader programme of work of the CMS Office – Abu Dhabi. More information on the Raptors MoU is available at: https://www.cms.int/raptors/ The incumbent will be responsible for the following functions:<br> Responsibilities<br>1. Organize, manage and provide services to facilitate the MOU's work programme by: a. Providing the necessary support to implement the MOU's programme of work (POW) including its Action Plan and the various action plans on migratory birds of prey developed under the MOU's framework, including the mobilization of financial and in-kind resources b. Providing secretariat services to the MOU, the Meeting of Signatories (MOS), the MOU's Technical Advisory Group (TAG), as well as the MOU's various task forces, coordinating groups, and working groups c. Regularly planning, organizing and providing support to MOU meetings and workshops, drafting technical and policy-oriented papers, coordinating the preparation of expert interventions, managing meeting arrangements and secretariat services d. Coordinating development and implementation of new international species actions plans and supporting MOU Signatories to elaborate national strategies to address threats to migratory birds of prey. 2. Promote interest in and mobilize financial and in-kind resources for the Raptors MOU and its associated processes and initiatives by: a. Developing and executing a communications strategy b. Developing and executing a resource mobilization strategy c. Developing new and deepening existing partnerships with intergovernmental organisations (IGOs), non-governmental organisations (NGOs) and other entities as appropriate; d. Representing the Raptors MOU in international meetings and conferences e. Representing the Raptors MOU in meetings and conferences within the United Arab Emirates the Coordinating Unit's host country 3. Identify opportunities to capture synergies with other international initiatives and processes by: a. Collaborating proactively with the CMS Secretariat, in particular its Avian Unit, including to capture synergies with respect to Implementation, and to provide contributions to the CMS Conference of the Parties, Standing Committee and Scientific Council as appropriate b. Liaising with Raptors MOU Focal Points, TAG members and key stakeholders and experts from IGOs, NGOs and the raptor research and conservation community c. Liaising with organisations and the research and conservation community in the United Arab Emirates 4. Undertake finance, administrative and supervisory responsibilities to facilitate operations of the Raptors MOU Coordinating Unit and CMS Office -Abu Dhabi by: a. Supervising an Associate Programme Officer and when needed short-term consultant(s) and intern(s) b. Performing general and routine office management practices including effective budget management and stewardship c. Applying UN rules and regulations, including overseeing the development, implementation and monitoring of and reporting on legal agreements in line with UN rules. 5. Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. 6. Perform other duties as required.<br> Competencies<br>PROFESSIONALISM: Knowledge and understanding of theories, concepts and approaches relevant to avian conservation, including the ability to identify issues, formulate opinions, make conclusions and recommendations. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZATION: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>Advanced university degree (Master's degree or equivalent) in biology, ecology, zoology or environmental studies and/or a field related to species conservation and management is required. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of seven (7) years of progressively responsible professional work experience in the field of species conservation and management or related area is required. At least three (3) years of work experience in an international setting, such as an intergovernmental or international conservation organization, is required. Experience with avian species conservation issues is required. Experience with raptors conservation issues is desirable. Experience in working on issues related to migratory species of wild animals is desirable. Experience with Multilateral Environmental Agreements (MEAs) conference procedures, practices and administrative rules is desirable. Two (2) years or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French <b>and</b> Arabic are desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment which will be followed by a competency-based interview.<br> Special Notice<br>Appointment against this project position is for an initial period of one (1) year and may be subject to extension. External candidate selected will be granted a fixed-term appointment limited ("FTA limited") in accordance with section 2.2 (b) of administrative instruction ST/ Al/2013/1 on Administration of fixed-term appointments. Renewal of appointment is contingent upon continued existence of mandate and availability of funding. If this position is discontinued, the incumbent will be separated from service. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10, who are selected for a position subject to FTA limited will be reassigned to the position without a lien to their parent position. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Individual Contractors and Consultants who have worked within the UN Secretariat in the last six months, are ineligible to apply for or be appointed to any professional and higher temporary or fixed term positions, within six months of the end of their current or most recent service. For such positions, at least six months need to have elapsed between the end of a consultancy or individual contract and the time of application and consideration for an appointment as a staff member under the Staff Rules and Regulations of the United Nations. The requirement is not applicable when a person considered for appointment is serving or has previously served as affiliated personnel (for example as a consultant, individual contractor, intern or gratis personnel) with a specialized agency or an Office, Fund or Programme such as UNHCR, UNICEF, UNDP or UNOPS which is separately administered and funded from voluntary contributions. When completing the Candidate Profile form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. When responding to the Job Fit Questionnaire, ensure that the respective period(s) of relevant experience are clearly stipulated. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Contact Us" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
We're Hiring: Autonomous Vehicle Technology Manager Location: United Arab Emirates (Remote) Employment Type: Full-Time Experience Level: Mid-Level to Senior Work Arrangement: Fully Remote About UsWe are a globally focused organization committed to advancing intelligent mobility, autonomous transportation, connected vehicle technologies, and data-driven mobility solutions across diverse markets. Our teams collaborate across Automotive Engineering, Robotics, Artificial Intelligence, Software, Systems Engineering, Safety, Operations, Infrastructure, Product, Data, Regulatory, and technology partners to develop reliable and scalable autonomous vehicle solutions. The Role We are seeking an experienced Autonomous Vehicle Technology Manager to lead the technology strategy, development, integration, validation, deployment, and continuous improvement of autonomous vehicle systems. The ideal candidate will provide technical and operational leadership across autonomous driving technologies, including perception, localization, mapping, planning, control, vehicle integration, simulation, connectivity, safety, fleet operations, and intelligent mobility platforms. Key Responsibilities Develop and implement autonomous vehicle technology strategies aligned with business, mobility, safety, and operational objectives. Define technology roadmaps covering autonomous driving, vehicle intelligence, connectivity, sensing, software, and supporting infrastructure. Lead multidisciplinary teams across autonomous systems, robotics, software, AI, controls, systems engineering, and vehicle integration. Manage autonomous vehicle technology programs from concept and architecture through development, testing, deployment, and operational optimization. Evaluate autonomous driving technologies, platforms, sensors, software architectures, and technology partners. Define system requirements, technical specifications, interfaces, performance targets, and validation criteria. Oversee autonomous driving system architecture and integration across vehicle hardware and software. Manage perception systems using cameras, LiDAR, radar, ultrasonic sensors, GNSS, IMU, and related technologies. Oversee object detection, classification, tracking, free-space detection, lane detection, and environmental perception capabilities. Lead localization and mapping technologies, including GNSS, inertial systems, HD maps, SLAM, and map-management processes. Oversee motion-planning and decision-making systems for route planning, trajectory generation, obstacle avoidance, and behavioral planning. Coordinate vehicle control systems covering steering, braking, acceleration, stability, and low-level actuation. Ensure effective integration between autonomous software and vehicle electronic control systems. Manage vehicle-to-cloud, vehicle-to-infrastructure, fleet-management, and connectivity technologies. Establish simulation, virtual testing, scenario generation, and digital-validation strategies. Develop test plans covering simulation, hardware-in-the-loop, software-in-the-loop, closed-course testing, and controlled public-road testing where permitted. Coordinate autonomous vehicle validation across different weather, traffic, road, lighting, and operational conditions. Define operational design domains and ensure autonomous systems operate within approved technical and environmental boundaries. Establish technology performance requirements for safety, reliability, availability, latency, accuracy, and system robustness. Monitor autonomous-system performance using vehicle telemetry, logs, sensor data, operational data, and fleet analytics. Lead analysis of disengagements, system failures, near misses, unexpected behavior, and operational anomalies. Conduct root-cause analysis and coordinate corrective and preventive actions for autonomous-system issues. Establish processes for software releases, configuration management, version control, rollback, and deployment validation. Coordinate over-the-air software updates and ensure appropriate testing and release controls. Work closely with cybersecurity teams to protect vehicles, communications, software, cloud platforms, and operational systems. Establish autonomous vehicle safety processes covering hazard identification, risk assessment, fail-safe behavior, redundancy, and fault handling. Support functional safety and safety-assurance activities throughout technology development and deployment. Coordinate with regulatory, legal, compliance, and public-sector stakeholders on autonomous vehicle requirements and approvals. Manage autonomous vehicle technology vendors, OEMs, sensor suppliers, software providers, engineering partners, and system integrators. Define supplier technical requirements, performance standards, integration responsibilities, service levels, and acceptance criteria. Monitor vendor performance, technical quality, delivery schedules, system reliability, and support responsiveness. Manage technology budgets, development costs, deployment investments, and lifecycle expenditures. Evaluate technology investments based on performance, scalability, risk, total cost of ownership, and expected operational value. Support autonomous fleet deployment, operational readiness, vehicle commissioning, and technology ramp-up. Develop procedures for autonomous vehicle intervention, remote assistance, recovery, roadside incidents, and system failures. Coordinate with Fleet and Operations teams to ensure autonomous vehicles can be safely maintained and operated. Establish vehicle health monitoring, predictive maintenance, diagnostics, and remote-support capabilities. Evaluate emerging technologies including advanced AI models, sensor fusion, edge computing, V2X, simulation, digital twins, and autonomous fleet intelligence. Identify opportunities to improve autonomous driving performance through machine learning, data engineering, simulation, and continuous system learning. Establish data-management standards for sensor data, vehicle telemetry, maps, scenarios, testing datasets, and operational records. Ensure appropriate data governance, privacy, cybersecurity, and access controls for autonomous vehicle data. Develop technical documentation covering architecture, requirements, testing, deployment, operation, maintenance, and troubleshooting. Coordinate training for engineering, operations, safety, maintenance, support, and technical teams. Establish technology governance, engineering standards, review processes, and lifecycle-management practices. Provide leadership with regular reports covering autonomous-system performance, safety, technology maturity, projects, costs, risks, and improvement opportunities. Key Performance Indicators Autonomous driving system availability Autonomous operation uptime Successful autonomous mission rate Autonomous miles or kilometers completed Disengagement rate Intervention frequency Safety-critical event frequency Collision and incident rate Near-miss frequency Perception accuracy Object detection accuracy False-positive and false-negative rates Localization accuracy Map accuracy and freshness Planning success rate Trajectory execution accuracy Control-system performance Route completion rate Autonomous operating-domain coverage System latency Sensor availability Sensor fault rate Vehicle communication reliability Software defect rate Software release success rate Regression-test coverage Simulation scenario coverage Simulation-to-real-world correlation Validation and test completion Mean time to detect system faults Mean time to resolve technology issues Fleet technology reliability Vehicle health-monitoring effectiveness Predictive maintenance effectiveness Technology project schedule adherence Technology project budget adherence Supplier SLA performance System integration success rate Cybersecurity compliance Safety-assurance compliance Technology deployment scalability Autonomous fleet operating cost Technology lifecycle cost Continuous-improvement performance Ideal Candidate The successful candidate should have strong experience in autonomous vehicles, autonomous driving, robotics, intelligent transportation systems, automotive technology, robotics software, or advanced mobility platforms, preferably within automotive, logistics, transportation, robotics, or technology environments. The candidate should demonstrate:Strong understanding of autonomous vehicle system architecture and technology development. Experience managing autonomous driving or intelligent mobility technology programs. Knowledge of perception, sensor fusion, localization, mapping, planning, and vehicle control. Experience with cameras, LiDAR, radar, GNSS, IMU, ultrasonic sensors, and automotive sensing systems. Strong understanding of robotics, AI, machine learning, computer vision, and autonomous decision-making. Experience with autonomous vehicle simulation, scenario testing, validation, and system verification. Knowledge of vehicle software, embedded systems, ECUs, CAN, automotive networks, and vehicle integration. Experience with cloud platforms, telemetry, data pipelines, fleet management, or connected-vehicle technologies. Strong understanding of functional safety, autonomous-system safety, risk assessment, and fail-safe design. Knowledge of cybersecurity and secure software practices for connected and autonomous vehicles. Experience managing OEMs, technology vendors, sensor suppliers, software providers, and system integrators. Strong analytical skills with the ability to interpret vehicle logs, sensor data, operational metrics, and system performance. Experience with software development lifecycle, configuration management, testing, release management, and deployment. Strong project-management, budgeting, planning, and cross-functional leadership capabilities. Ability to translate complex technology requirements into practical operational solutions. Strong problem-solving and root-cause-analysis capabilities. Excellent communication and technical presentation skills.
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<p>The job profile for this position is Business Project Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.</p><br><p><b>Excited to grow your career?</b></p><br><p>We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!</p><br><p>Our people make all the difference in our success.</p><br><p><b>About Cigna</b></p><br><br><p>Cigna International is a leading global health services company dedicated to improving the health, well-being, and vitality of those we serve. Our Middle East & Africa (MEA) region spans the UAE, KSA, Bahrain, Oman, Kuwait, Lebanon, and select African markets — serving a diverse portfolio of individual, corporate, and government clients. We are committed to building a resilient and sustainable operating model that protects our customers, people, and stakeholders in an increasingly complex risk environment.</p><br><p><b>Position Summary</b></p><br><br><p>Cigna MEA is seeking a highly motivated and experienced Business Continuity & Resilience Manager to establish, strengthen, and continuously improve the business continuity and operational resilience posture across the Middle East & Africa region. This role will serve as the central point of accountability for business continuity management (BCM), crisis management, and operational resilience — ensuring that frameworks are effectively designed, implemented, tested, and maintained in alignment with regulatory expectations and global best practices.</p><br><p><b>80% Business Continuity & Resilience|20% Operational Risk Support</b></p><br><p>The Business Continuity & Resilience Manager will partner with functional leaders across MEA, including Operations, Technology, Claims, Clinical, Finance, Compliance, Information Security, and Third-Party Management, to embed a sustainable, regionally aligned approach to business resilience. The role will closely collaborate with the MEA Risk Management function and global operational resilience initiatives to ensure MEA practices are seamlessly integrated into the broader Cigna enterprise framework.</p><br><p><b>Key Responsibilities</b></p><br><br><p><b><u>Business Continuity & Resilience (80%)</u></b></p><br><p><b>Framework & Governance</b></p><br><ul><li>Design, implement, and manage a standardised Business Continuity Management (BCM) framework across all MEA entities, aligned with ISO 22301, regulatory requirements, and Cigna global standards.</li><li>Establish and maintain governance processes for the identification, assessment, and management of business continuity risks, including clear escalation pathways.</li><li>Develop and maintain Business Impact Analyses (BIAs), Business Continuity Plans (BCPs), Crisis Management Plans, and Disaster Recovery alignment across MEA functions and entities.</li><li>Ensure BCM documentation is complete, accurate, regularly reviewed, and audit-ready.</li></ul><p><b>Testing, Exercising & Continuous Improvement</b></p><br><ul><li>Design and lead a comprehensive BCM testing and exercising programme, including tabletop exercises, simulation drills, and scenario-based walkthroughs.</li><li>Track remediation of gaps identified through testing, incidents, and audits, embedding lessons learned into plans and procedures.</li><li>Monitor and report on BCM maturity, resilience metrics, and readiness posture to senior leadership and relevant committees.</li></ul><p><b>Crisis & Incident Management</b></p><br><ul><li>Support the regional crisis management capability, including activation protocols, communication plans, and post-incident reviews.</li><li>Act as a key coordinator during business disruptions, ensuring effective response and recovery in line with established plans.</li><li>Maintain and test crisis communication channels and stakeholder notification procedures.</li></ul><p><b>Operational Resilience</b></p><br><ul><li>Drive the development of the MEA operational resilience programme, including identification of important business services, impact tolerances, and scenario planning.</li><li>Align regional resilience activities with global operational resilience initiatives and ensure consistency with international standards and group-level expectations.</li><li>Partner with Technology and Information Security teams to ensure alignment between BCPs, IT Disaster Recovery (DR) plans, and cyber resilience strategies.</li></ul><p><b>Regulatory & Compliance</b></p><br><ul><li>Ensure BCM practices meet the requirements of applicable regional regulators, including but not limited to CBUAE, SAMA, CBB, CBO, and relevant African regulatory bodies.</li><li>Support regulatory submissions, examinations, and audits related to business continuity and operational resilience.</li><li>Monitor the evolving regulatory landscape across MEA and proactively adapt frameworks to meet emerging requirements.</li></ul><p><b><u>Operational Risk Support (20%)</u></b></p><br><ul><li>Support first line teams in maintaining and updating operational risk registers (level 3) across MEA entities.</li><li>Assist in the identification, assessment, and monitoring of key operational risks, ensuring alignment with the enterprise risk management framework.</li><li>Contribute to risk reporting, including preparation of risk dashboards and inputs to risk committees.</li><li>Support risk-related projects and initiatives as directed by the COO and CRO, including risk assessments, control evaluations, and thematic reviews.</li></ul><p><b><u>Stakeholder Engagement</u></b></p><br><ul><li>Lead cross-functional BCM and resilience conversations with Operations, Finance, Compliance, Technology, Legal, Risk, Clinical, and business leaders across MEA.</li><li>Provide resilience reporting and updates to MEA senior leadership, the COO, and the CRO, as well as to regulatory committees and external auditors as required.</li><li>Act as a subject matter expert for business continuity and operational resilience, providing guidance, training, and awareness programmes to business units across the region.</li><li>Promote a culture of preparedness, ownership, and continuous improvement across all MEA teams.</li></ul><p><b>Qualifications</b></p><br><br><ul><li>Bachelor's degree required; advanced degree in Business Resilience, Business Administration, or a related field is a plus.</li><li>Professional certification in business continuity or resilience strongly preferred — e.g., CBCI, CBCP, MBCI, ISO 22301 Lead Implementer/Auditor, or equivalent. Additional risk certifications (e.g., CRISC, IRM) are advantageous.</li><li>5–8 years of experience in business continuity management, operational resilience, crisis management, or related functions, preferably within financial services, insurance, or healthcare.</li><li>Demonstrated experience in building and managing BCM frameworks across multiple geographies or entities.</li><li>Strong knowledge of business continuity standards (ISO 22301, BCI Good Practice Guidelines), operational resilience frameworks, and regional regulatory expectations in the Middle East.</li><li>Excellent stakeholder management and influencing skills, with the ability to collaborate across functions, geographies, and cultures.</li><li>Strong business acumen and problem-solving skills, with the ability to translate complex resilience concepts into practical, actionable solutions.</li><li>Proficiency in Microsoft Office, SharePoint, and BCM/risk management tools. Experience with platforms such as Fusion, Castellan, Onspring, or similar is a plus.</li><li>Professional demeanour with the confidence to engage senior leaders, regulators, and external stakeholders.</li></ul><p><b>Key Competencies</b></p><br><br><ul><li>Resilience-first mindset — proactive, pragmatic, and solutions-focused.</li><li>Strong governance, compliance, and control orientation.</li><li>Leadership and influence in cross-functional, multi-geography environments.</li><li>Analytical and detail-oriented, with the ability to see the big picture.</li><li>Excellent communication, facilitation, and presentation skills.</li><li>Comfortable operating in ambiguity and managing competing priorities.</li></ul><p>Culturally aware and sensitive to the nuances of op</p><br><p><span><span><span><span><span><span><span>Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this </span></span></span></span></span></span></span>link<span><span><span><span><span><span><span>.</span></span></span></span></span></span></span></p><br> </div>
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Company Description<br><p>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><br><br>Job Description<br><p><strong>The Customer Success Executive</strong> is responsible for providing strategic leadership and driving the execution of post-sales activities across our most valuable accounts within the <strong>Enterprise, Industries, and Commercial</strong> sectors. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives.</p><br><p>As a trusted advisor, you’ll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow’s teams and strategic partners.</p><br><p><strong>What You Get to Do in This Role:</strong></p><br><ul><li><p><strong>Drive Post-Sales Success</strong>: Own and lead the customer’s post-sales transformation, aligning ServiceNow’s offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes.</p><br></li><li><p><strong>Collaborate Strategically</strong>: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success.</p><br></li><li><p><strong>Mitigate Risks and Drive Value</strong>: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization.</p><br></li><li><p><strong>Focus on Key Performance Indicators (KPIs)</strong>: Guide and inspire the Customer Success team to meet critical operational KPIs—adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities.</p><br></li><li><p><strong>Foster Strategic Alignment</strong>: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success.</p><br></li><li><p><strong>Advocate for Innovation and Continuous Learning</strong>: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team.</p><br></li><li><p><strong>Set Success Metrics and Milestones</strong>: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized</p><br></li></ul><br>Qualifications<br><p><strong>Ideal Candidate:</strong></p><br><p>We are seeking a highly experienced professional with a strong background in <strong>enterprise-level SaaS transformation and strategic advisory</strong> to guide our customers in their digital transformation journey. The ideal candidate will have deep expertise in technology-enabled business transformations, coupled with a proven ability to advise at the executive level.</p><br><p><strong>Key Requirements:</strong></p><br><ul><li><strong>AI Integration & Thought Leadership:</strong> Experience leveraging AI to enhance work processes, decision-making, and problem-solving, including AI-powered automation, workflow optimization, and data-driven insights</li><li><strong>Enterprise SaaS Transformation & Strategic Advisory:</strong> Extensive experience leading large-scale digital transformations within SaaS or enterprise software environments.</li><li><strong>C-Level Presence & Relationship Management:</strong> Proven ability to engage, influence, and build lasting relationships with senior executives, including within some of the world’s largest enterprises..</li><li><strong>Leadership Expertise:</strong> A minimum of <strong>10+ years</strong> in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives.</li><li><strong>Strategic Account Management:</strong> Demonstrated success in leading high-impact customer success or consulting teams and managing complex, strategic accounts.</li><li><strong>Business Acumen & Problem-Solving:</strong> Ability to identify, analyze, and solve complex business challenges while aligning technology solutions with customer objectives.</li><li><strong>Cross-Functional Leadership:</strong> Strong experience working across multiple departments, driving alignment, and managing stakeholders in large, matrixed organizations.</li><li><strong>Adaptability & Change Management:</strong> Ability to navigate dynamic environments, adjusting strategies to meet evolving customer and business needs.</li><li><strong>Operational & Execution Excellence:</strong> Skilled at designing and implementing scalable, repeatable processes while maintaining a hands-on approach to drive successful execution.</li><li><strong>Collaboration & Communication:</strong> Exceptional ability to communicate complex ideas clearly, foster collaboration across teams, and influence stakeholders at all levels.</li><li><strong>Customer-Centric Mindset:</strong> Deep understanding of customer challenges, needs, and motivations, with a focus on delivering value-driven solutions and ensuring long-term success.</li><li>Fluency in Italian and English <strong>essential</strong></li></ul><p>This role is ideal for a <strong>seasoned strategic advisor</strong> who thrives in high-impact environments and has the expertise to guide enterprise customers through digital transformation at scale.</p><br><br>Additional Information<br><p><strong>Work Personas</strong></p><br><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. <u>Learn more here</u>.</p><br><p><strong>Equal Opportunity Employer</strong></p><br><p>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. </p><br><p><strong>Accommodations</strong></p><br><p>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <span>[email protected]</span> for assistance. </p><br><p><strong>Export Control Regulations</strong></p><br><p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. </p><br><p>From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. </p><br><br><br> </div>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.</p>
<h4>Key Responsibilities</h4>
<p><strong>Drive the Business</strong></p>
<ul>
<li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.</li>
<li>Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li>
<li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities.</li>
<li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li>
<li>Think hybrid by leveraging all types of point of sales online and offline.</li>
</ul>
<p><strong>Team Leadership and Development</strong></p>
<ul>
<li>Provide a clear vision to the team about the business and store’s vision and key directions.</li>
<li>Identify, recruit, develop and retain strong talents.</li>
<li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li>
<li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth.</li>
<li>Ensure performance improvement plans are discussed and documented in a transparent manner.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li>
<li>Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li>
<li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</li>
</ul>
<p><strong>Operational Excellence</strong></p>
<ul>
<li>Ensure all sales and operational policies and procedures (SOPs) are followed and maintained in the store.</li>
<li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li>
<li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or otherwise trained on it.</li>
<li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.</li>
<li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.</li>
<li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Leadership experience in luxury fashion retail, ready to step into a Store Manager role and based in the UAE.</li>
<li>People-focused approach, with the ability to motivate, coach, and develop a high-performing team.</li>
<li>Strong commercial mindset, confident in reading KPIs, understanding business performance, and taking actions that drive results.</li>
<li>Genuine passion for fashion and client experience, comfortable leading styling conversations and being present on the shop floor.</li>
<li>Operational and VM strength, ensuring store standards, product presentation, and daily operations run smoothly.</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>